Master's degree in Computer Science, a related field, or equivalent practical experience. Candidates will typically have 5 years of experience with software development in C and C++, and with data structures/algorithms. Experience in embedded development. Experience with mobile security, debugging. Preferred qualifications: Experience with phone security design, development and lifecycle. Experience in authentication, encryption, certificate management, or operating system security. Experience in Hardware System Architecture, Cryptography, Security Analysis, Security-Enhanced Linux, Linux Kernel Real-Time Operating System, Android BSP Security Testing, Rust, Python. Experience with open source development. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Work on next generation Pixel security designs and projects. Harden system software components criticial to Pixel security. Research design and develop cutting edge security features for future Pixel devices. Improve infrastructures for fuzzing, testing and Continuous integration (CI). Develop technical solutions to help mitigate security vulnerabilities. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
May 01, 2024
Full time
Master's degree in Computer Science, a related field, or equivalent practical experience. Candidates will typically have 5 years of experience with software development in C and C++, and with data structures/algorithms. Experience in embedded development. Experience with mobile security, debugging. Preferred qualifications: Experience with phone security design, development and lifecycle. Experience in authentication, encryption, certificate management, or operating system security. Experience in Hardware System Architecture, Cryptography, Security Analysis, Security-Enhanced Linux, Linux Kernel Real-Time Operating System, Android BSP Security Testing, Rust, Python. Experience with open source development. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Work on next generation Pixel security designs and projects. Harden system software components criticial to Pixel security. Research design and develop cutting edge security features for future Pixel devices. Improve infrastructures for fuzzing, testing and Continuous integration (CI). Develop technical solutions to help mitigate security vulnerabilities. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Technical Support Engineer - 365, 2nd line, 3rd line, Technical Support, Citrix We are currently working with am ambitious and thriving start-up firm who provide a service as a "virtual CTO/IT Director". This firm have been growing at a very fast rate with a business model that is proving to be extremely succesfful as a result of their growth they have a strong pipeline of work and projects upcoming, because of this they require a new Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) to join their team on a permanent basis. This role works closely with the CTO and Senior Solutions Consultants on integration and support projects, as 1st and 2nd line is handled by an MSP this role will really be working way above a usual support role and getting involved in high level technical matters that would not normally be available. This is a very urgent hire due to the sheer volume of projects and work, they need someone very enthusiastic to come in and really throw themselves at the work and grab the technical opportunity with both hands. You will receive training in any new technologies previously exposed to (Intune, EUC etc) one of the main reasons for being office based is so as you can learn. To be considered for this Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) role you must have: At least 3-5 years working within a technical support position (2nd-3rd line) Expert knowledge on the O365 platform. Professional experience preferred but not necessary. Duties Deal with any issues from the Service Desk •Carry out onsite activities for support, installations and troubleshooting where it is not possible to fix remotely Provide ownership and innovation of the Service Desk and enable new features, improvements, and service level agreements. Assist and build all our internal support processes and documentation. Liaise with 3rd party vendors and triage support tickets between them and our customers. Ensure support tickets and incidents are dealt with in a timely manner and within agreed SLA's. Build and maintain relationships with 3rd party suppliers for services such as IaaS, managed printing and software vendors. Perform computer / server and software installations. Support the ongoing maintenance and stability of IT Services. Perform scheduled maintenance and other tasks, often outside of normal business hours. Ensure IT system, standards and procedures are maintained throughout the business. Carry out daily checks of our customers infrastructure, backups and monitoring and action accordingly. Help produce and maintain clear and accurate systems documentation for work undertaken by the IT team and in production of user guidance and instructions. Engage with various IT Projects. Proactively explore new technologies and investigate how they may be utilized with the company. Over time, as we expand we will look to develop a shift pattern to cover a 08:30 - 18:30 operating window with out of hours support as required. Support of Microsoft 365 and our cloud environments. Internal support for our non-technical staff.
May 01, 2024
Full time
Technical Support Engineer - 365, 2nd line, 3rd line, Technical Support, Citrix We are currently working with am ambitious and thriving start-up firm who provide a service as a "virtual CTO/IT Director". This firm have been growing at a very fast rate with a business model that is proving to be extremely succesfful as a result of their growth they have a strong pipeline of work and projects upcoming, because of this they require a new Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) to join their team on a permanent basis. This role works closely with the CTO and Senior Solutions Consultants on integration and support projects, as 1st and 2nd line is handled by an MSP this role will really be working way above a usual support role and getting involved in high level technical matters that would not normally be available. This is a very urgent hire due to the sheer volume of projects and work, they need someone very enthusiastic to come in and really throw themselves at the work and grab the technical opportunity with both hands. You will receive training in any new technologies previously exposed to (Intune, EUC etc) one of the main reasons for being office based is so as you can learn. To be considered for this Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) role you must have: At least 3-5 years working within a technical support position (2nd-3rd line) Expert knowledge on the O365 platform. Professional experience preferred but not necessary. Duties Deal with any issues from the Service Desk •Carry out onsite activities for support, installations and troubleshooting where it is not possible to fix remotely Provide ownership and innovation of the Service Desk and enable new features, improvements, and service level agreements. Assist and build all our internal support processes and documentation. Liaise with 3rd party vendors and triage support tickets between them and our customers. Ensure support tickets and incidents are dealt with in a timely manner and within agreed SLA's. Build and maintain relationships with 3rd party suppliers for services such as IaaS, managed printing and software vendors. Perform computer / server and software installations. Support the ongoing maintenance and stability of IT Services. Perform scheduled maintenance and other tasks, often outside of normal business hours. Ensure IT system, standards and procedures are maintained throughout the business. Carry out daily checks of our customers infrastructure, backups and monitoring and action accordingly. Help produce and maintain clear and accurate systems documentation for work undertaken by the IT team and in production of user guidance and instructions. Engage with various IT Projects. Proactively explore new technologies and investigate how they may be utilized with the company. Over time, as we expand we will look to develop a shift pattern to cover a 08:30 - 18:30 operating window with out of hours support as required. Support of Microsoft 365 and our cloud environments. Internal support for our non-technical staff.
3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st - 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a great side ways move for someone who wants to work local to the Witney area. About you: The successful 3rd Line IT Support Engineer will need previous experience in a 2nd/3rd line level role. You will need excellent communication skills, both over the phone and face to face with end users. The following skills and experience are required for this 3rd Line IT Support Engineer role: Knowledge of Microsoft Word, Excel, Outlook and ideally Adviser Office, Volume and Pulse dealing system Ability to work under pressure at times Office 365 Experience of administering MS Exchange and MS SQL Knowledge of VMware, VMware tools and virtual technologies Knowledge of Citrix (Desirable) Good working knowledge of Windows OS (server and client) Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers Understanding of Veeam backup and replication Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance. If you're a 2nd/3rd line level IT Support Engineer who is looking for an internal senior IT Support role covering Infrastructure, please drop Mark at MARS a copy of your CV. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
May 01, 2024
Full time
3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st - 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a great side ways move for someone who wants to work local to the Witney area. About you: The successful 3rd Line IT Support Engineer will need previous experience in a 2nd/3rd line level role. You will need excellent communication skills, both over the phone and face to face with end users. The following skills and experience are required for this 3rd Line IT Support Engineer role: Knowledge of Microsoft Word, Excel, Outlook and ideally Adviser Office, Volume and Pulse dealing system Ability to work under pressure at times Office 365 Experience of administering MS Exchange and MS SQL Knowledge of VMware, VMware tools and virtual technologies Knowledge of Citrix (Desirable) Good working knowledge of Windows OS (server and client) Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers Understanding of Veeam backup and replication Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance. If you're a 2nd/3rd line level IT Support Engineer who is looking for an internal senior IT Support role covering Infrastructure, please drop Mark at MARS a copy of your CV. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Hays are looking for a Senior Infrastructure Engineer for a leading professional service company based in the Midlands. This role would suit somebody who has worked in an MSP environment due to the variety of infrastructure exposure you will have been used to. Cloud / Intune / Citrix / Powershell / TSQL Networking and Connectivity Firewalling The IT team are responsible for understanding and documenting the physical and virtual hardware that supports the systems, networks, and storage necessary for IT service delivery at an acquired site. This includes maintenance, provisioning and migration of IaaS solutions, servers, system security, network & WAN management, integration platforms, installing and patching hardware, monitoring assets, and configuring, deploying, or provisioning servers.The role is focused entirely on technical implementation, maintenance and support of IT projects. The role is 95% remote with some presence required for face-to-face team meetings. The role is not customer facing but some interaction with end users and senior stakeholders is required. Ess ential Advanced working knowledge of contemporary infrastructure, including but not limited to: multiple different hypervisors, storage methodologies, private cloud providers and operating systems Practical working knowledge and understanding of a range of networking and connectivity to maintain a secure and preformant network Advanced experience with PowerShell and scripting Good experience and knowledge using T-SQL to make changes within databases Demonstratable ability to understand new infrastructure, software and technology Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
Hays are looking for a Senior Infrastructure Engineer for a leading professional service company based in the Midlands. This role would suit somebody who has worked in an MSP environment due to the variety of infrastructure exposure you will have been used to. Cloud / Intune / Citrix / Powershell / TSQL Networking and Connectivity Firewalling The IT team are responsible for understanding and documenting the physical and virtual hardware that supports the systems, networks, and storage necessary for IT service delivery at an acquired site. This includes maintenance, provisioning and migration of IaaS solutions, servers, system security, network & WAN management, integration platforms, installing and patching hardware, monitoring assets, and configuring, deploying, or provisioning servers.The role is focused entirely on technical implementation, maintenance and support of IT projects. The role is 95% remote with some presence required for face-to-face team meetings. The role is not customer facing but some interaction with end users and senior stakeholders is required. Ess ential Advanced working knowledge of contemporary infrastructure, including but not limited to: multiple different hypervisors, storage methodologies, private cloud providers and operating systems Practical working knowledge and understanding of a range of networking and connectivity to maintain a secure and preformant network Advanced experience with PowerShell and scripting Good experience and knowledge using T-SQL to make changes within databases Demonstratable ability to understand new infrastructure, software and technology Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Principal / Lead Software Engineer, IaC on AWS, Python, Java, SQL, NoSQL, Cloud apps Hybrid remote - office based in west London 4 days per week Highly competitive + BUPA, discretionary bonus A stunning opportunity for a Principal level Software Engineer - Python, Java, Infrastructure-as-Code on AWS, SQL, NoSQL - to join a high-growth biotechnology company at the forefront of the AI-driven drug discovery revolution. You will be involved in E2E application design, and be the expert in the team on building cloud-native applications, guiding best practice and patterns. The software engineering team, which works through the entire product life cycle, has a very varied portfolio; Java services in Kubernetes, data integration pipelines, cloud native large language model applications, GUI applications. As the Principal Software Engineer, you will work closely with the Head of Software Engineering to actively identify and guide the team through technical and operational challenges. The successful candidate will be self-aware with intuition, gravitas, exceptional leadership and listening skills . The role: Working with teams across the company to design, build, and deploy new software products to aid in drug discovery Monitoring and maintaining deployed software Being a leader in the engineering team on architecting applications in AWS Proactively supporting team members and wider company in achieving the company's goals Looking out for improvements to ways of working Requirements: Generalist with a background in full-stack, end-to-end cloud application design and development Senior or leadership experience in a small team Experience of designing, planning, delivering to project deadlines/sprint goals Strong experience with infrastructure as code on AWS using a wide range of AWS services; ECS and networking especially, but including S3, SQS, RDS, CloudWatch Python application or Java expert, but keen polyglot - very confident in at least one other mainstream language Comfortable with SQL and NoSQL databases - both populating and querying Experience working with non-technical users - gathering and refining complex requirements
May 01, 2024
Full time
Principal / Lead Software Engineer, IaC on AWS, Python, Java, SQL, NoSQL, Cloud apps Hybrid remote - office based in west London 4 days per week Highly competitive + BUPA, discretionary bonus A stunning opportunity for a Principal level Software Engineer - Python, Java, Infrastructure-as-Code on AWS, SQL, NoSQL - to join a high-growth biotechnology company at the forefront of the AI-driven drug discovery revolution. You will be involved in E2E application design, and be the expert in the team on building cloud-native applications, guiding best practice and patterns. The software engineering team, which works through the entire product life cycle, has a very varied portfolio; Java services in Kubernetes, data integration pipelines, cloud native large language model applications, GUI applications. As the Principal Software Engineer, you will work closely with the Head of Software Engineering to actively identify and guide the team through technical and operational challenges. The successful candidate will be self-aware with intuition, gravitas, exceptional leadership and listening skills . The role: Working with teams across the company to design, build, and deploy new software products to aid in drug discovery Monitoring and maintaining deployed software Being a leader in the engineering team on architecting applications in AWS Proactively supporting team members and wider company in achieving the company's goals Looking out for improvements to ways of working Requirements: Generalist with a background in full-stack, end-to-end cloud application design and development Senior or leadership experience in a small team Experience of designing, planning, delivering to project deadlines/sprint goals Strong experience with infrastructure as code on AWS using a wide range of AWS services; ECS and networking especially, but including S3, SQS, RDS, CloudWatch Python application or Java expert, but keen polyglot - very confident in at least one other mainstream language Comfortable with SQL and NoSQL databases - both populating and querying Experience working with non-technical users - gathering and refining complex requirements
I'm on the lookout for an Infrastructure Engineer to join my client in Cirencester, a company that is well-established and financially very secure The ideal person will be comfortable working in the office three days a week, with the potential for flexible scheduling to accommodate personal needs. They also provide free care parking. You'll become part of a technology team numbering around 20, embedded within a compact infrastructure unit currently comprising another infrastructure engineer and a helpdesk support engineer. This team is dedicated to supporting an internal user base of roughly 100., and they are now seeking an additional Infrastructure Engineer to join them. In this role, you'll be responsible for providing both 2nd and 3rd line engineering support, tackling technical incidents and issues across the company's IT network, servers, and desktop infrastructure. Your skill set should encompass the entire Microsoft 365 Suite and MS Azure, along with a deep knowledge of email security platforms, vulnerability management, and IT networking techniques. Their transition from a hybrid to a cloud-centric infrastructure is underway, making experience in hybrid environments particularly valuable. They are e in the process of upgrading their systems from Windows Server 2019 to the newer 2022 version, and expertise in networking - particularly with switches, routing, DNS, etc. - will be crucial. Your role will also involve contributing to key decisions about their infrastructure architecture, aiding in the development of a secure, modern workplace. They are embarking on a range of exciting projects, including the decommissioning of a whole host of legacy infrastructure and the adoption of new private cloud solutions. Part of your responsibilities will include the creation and management of detailed documentation covering infrastructure setups, operational processes, and guidelines. Additionally, you should possess the ability to demystify technical concepts for a non-technical audience. The perfect candidate will have several years of experience as an Infrastructure Engineer, with opportunities available to progress into more senior roles. You'll need to have solid experience of Microsoft 365 Suite and MS Azure and ideally have worked in a hybrid cloud environment previously. Salary is anywhere up to £50,000 depending on experience along with bonus, amazing pension, 25 days holiday, health cash plans and death in service. If you'd like to hear more please apply to Sam Miller at SR2 - Socially Responsible Recruitment.
May 01, 2024
Full time
I'm on the lookout for an Infrastructure Engineer to join my client in Cirencester, a company that is well-established and financially very secure The ideal person will be comfortable working in the office three days a week, with the potential for flexible scheduling to accommodate personal needs. They also provide free care parking. You'll become part of a technology team numbering around 20, embedded within a compact infrastructure unit currently comprising another infrastructure engineer and a helpdesk support engineer. This team is dedicated to supporting an internal user base of roughly 100., and they are now seeking an additional Infrastructure Engineer to join them. In this role, you'll be responsible for providing both 2nd and 3rd line engineering support, tackling technical incidents and issues across the company's IT network, servers, and desktop infrastructure. Your skill set should encompass the entire Microsoft 365 Suite and MS Azure, along with a deep knowledge of email security platforms, vulnerability management, and IT networking techniques. Their transition from a hybrid to a cloud-centric infrastructure is underway, making experience in hybrid environments particularly valuable. They are e in the process of upgrading their systems from Windows Server 2019 to the newer 2022 version, and expertise in networking - particularly with switches, routing, DNS, etc. - will be crucial. Your role will also involve contributing to key decisions about their infrastructure architecture, aiding in the development of a secure, modern workplace. They are embarking on a range of exciting projects, including the decommissioning of a whole host of legacy infrastructure and the adoption of new private cloud solutions. Part of your responsibilities will include the creation and management of detailed documentation covering infrastructure setups, operational processes, and guidelines. Additionally, you should possess the ability to demystify technical concepts for a non-technical audience. The perfect candidate will have several years of experience as an Infrastructure Engineer, with opportunities available to progress into more senior roles. You'll need to have solid experience of Microsoft 365 Suite and MS Azure and ideally have worked in a hybrid cloud environment previously. Salary is anywhere up to £50,000 depending on experience along with bonus, amazing pension, 25 days holiday, health cash plans and death in service. If you'd like to hear more please apply to Sam Miller at SR2 - Socially Responsible Recruitment.
Senior IT Engineer Henderson Scott are proudly working in partnership with a large global consultancy firm for their UK offices. Due to expansion within the business, we are supporting to add an experienced Senior IT Engineer to the team on a full time permanent basis. This is a hybrid opportunity but will require travel to offices in Dundee, Glenrothes and Dunfermline. Requirements Experience working within a Senior position. Knowledge of IT server infrastructure backups and updated. Hands on experience within hardware/desktop troubleshooting. Exposure with network related issues / problem solving. Excellent communicator, both verbal and written. Working experience on 1st & 2nd line user support. Proficient in server, storage technology, and IT infrastructure. Coaching an mentoring of junior IT team members. Ability to work to deadlines . Recognised problem solver within a high pressure environment. How to Apply: Please send over your most recent updated CV to be considered for this role
May 01, 2024
Full time
Senior IT Engineer Henderson Scott are proudly working in partnership with a large global consultancy firm for their UK offices. Due to expansion within the business, we are supporting to add an experienced Senior IT Engineer to the team on a full time permanent basis. This is a hybrid opportunity but will require travel to offices in Dundee, Glenrothes and Dunfermline. Requirements Experience working within a Senior position. Knowledge of IT server infrastructure backups and updated. Hands on experience within hardware/desktop troubleshooting. Exposure with network related issues / problem solving. Excellent communicator, both verbal and written. Working experience on 1st & 2nd line user support. Proficient in server, storage technology, and IT infrastructure. Coaching an mentoring of junior IT team members. Ability to work to deadlines . Recognised problem solver within a high pressure environment. How to Apply: Please send over your most recent updated CV to be considered for this role
Lead DevOps Engineer - Global Software House - AWS, Terraform, Bash, Kubernetes Crewe - Hybrid Applause IT are looking for a Lead DevOps Engineer to join a global payment solutions organisation who develop innovative solutions for our clients aimed at providing top-tier sustainable mobility, connectivity, and technology services. They offer a comprehensive range of products and services tailored to fulfil their customers' requirements. The Lead DevOps engineer plays a pivotal role within the organization. The Infrastructure team is tasked with deploying, maintaining, and managing the IT Infrastructure essential for supporting applications, services, and end users throughout Radius. As a member of the infrastructure team, the candidate will play a vital role in providing support, maintaining, and enhancing the group's IT environments. The ideal Lead DevOps Engineer will have: Extensive expertise in AWS Services such as EC2, ECS, EKS, Lambda, VPC, Route53, S3, RDS, and CloudWatch. Proficiency in Infrastructure as Code, particularly with Terraform and AWS CloudFormation. Hands-on experience with Kubernetes/Docker or similar container technologies. Strong scripting skills in Python and Bash. Thorough understanding of Linux and database technologies, including Ubuntu, Apache, PHP, MySQL, PostgreSQL, Nginx, Mercurial, and Git. Proven track record in planning and executing system integrations and cloud migrations. Experience working in multidisciplinary teams, specializing in AWS and Linux technologies. Collaboration with software development teams to support and advise on best practices for maintaining performance and availability. Understanding of Service Management disciplines, preferably with experience in the ITIL framework. Benefits include: An inviting culture aligned with our customer-centric approach. A rapidly expanding organization characterized by agility and innovation. Emphasis on continuous enhancement, with empowerment from the outset. Dedication to fostering a workplace culture that prioritizes inclusivity, innovation, agility, and determination. This role is ideal for a Senior DevOps Engineer who is looking to take the next big steps in their career. Unfortunately candidates that require sponsorship will not be eligible to apply for this role. If you are interested please click APPLY NOW!1 Lead DevOps Engineer - Global Software House - AWS, Terraform, Bash, Kubernetes Crewe - Hybrid
May 01, 2024
Full time
Lead DevOps Engineer - Global Software House - AWS, Terraform, Bash, Kubernetes Crewe - Hybrid Applause IT are looking for a Lead DevOps Engineer to join a global payment solutions organisation who develop innovative solutions for our clients aimed at providing top-tier sustainable mobility, connectivity, and technology services. They offer a comprehensive range of products and services tailored to fulfil their customers' requirements. The Lead DevOps engineer plays a pivotal role within the organization. The Infrastructure team is tasked with deploying, maintaining, and managing the IT Infrastructure essential for supporting applications, services, and end users throughout Radius. As a member of the infrastructure team, the candidate will play a vital role in providing support, maintaining, and enhancing the group's IT environments. The ideal Lead DevOps Engineer will have: Extensive expertise in AWS Services such as EC2, ECS, EKS, Lambda, VPC, Route53, S3, RDS, and CloudWatch. Proficiency in Infrastructure as Code, particularly with Terraform and AWS CloudFormation. Hands-on experience with Kubernetes/Docker or similar container technologies. Strong scripting skills in Python and Bash. Thorough understanding of Linux and database technologies, including Ubuntu, Apache, PHP, MySQL, PostgreSQL, Nginx, Mercurial, and Git. Proven track record in planning and executing system integrations and cloud migrations. Experience working in multidisciplinary teams, specializing in AWS and Linux technologies. Collaboration with software development teams to support and advise on best practices for maintaining performance and availability. Understanding of Service Management disciplines, preferably with experience in the ITIL framework. Benefits include: An inviting culture aligned with our customer-centric approach. A rapidly expanding organization characterized by agility and innovation. Emphasis on continuous enhancement, with empowerment from the outset. Dedication to fostering a workplace culture that prioritizes inclusivity, innovation, agility, and determination. This role is ideal for a Senior DevOps Engineer who is looking to take the next big steps in their career. Unfortunately candidates that require sponsorship will not be eligible to apply for this role. If you are interested please click APPLY NOW!1 Lead DevOps Engineer - Global Software House - AWS, Terraform, Bash, Kubernetes Crewe - Hybrid
We are a leading managed service provider in the Education Sector and are looking for a Roaming IT Engineer to cover the M40 area (North and West London), to facilitate clients visits to support the ongoing running of their school's network. This is an exciting op portunity to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. You will require some background in supporting infrastructures and Microsoft technologies. Your responsibilities will include: 1. Roaming Engineer To take ownership for a group of sites within the CTS array of clients and dealing with their 1st - 2nd Line Issues. To be the 1st Escalation Point for all technical issues within the client, and escalating to the CTS Helpdesk where appropriate. To think of solutions to common problems - a "can do" attitude. Provide a good level of technical expertise to all assigned customer networks. To visit a client site and work through an agreed list of issues and work with the Account Manager and/or the Senior Engineer on strategic decisions. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. 2. CTS Remote Helpdesk To be part of the team that respond to calls on the CTS Helpdesk. Dealing with incoming tickets in a professional, courteous manner over the phone, the centralized helpdesk and via email. Taking ownership of tickets and managing them in a logical and methodical manner - escalating these to a senior member of the team where needs be. Conducting full and through diagnostics with end users to enable ticket resolution. Keeping the Technical Services Manager abreast of all ongoing tickets, and their progress, at the end of each day. Escalation of calls to engineers with other knowledge, ensuring the Technical Services Manager is aware of these calls. Check in on the progression of these calls with the escalated engineer and feedback to the customer if appropriate. 3. Checks To do regular checks on our client systems, which include - but are not limited to the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps 4. Holiday Work To participate in engineering projects within the school holidays. . Requirements Two or more years' experience managing Enterprise level Network infrastructures/a Service Desk. Ideally experience with Virtualisation (VMWARE or Hyper-V preferred). Cloud Services experience (Desirable, not essential). Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. To be to drive and have a car. Experience in the education sector is desirable but not essential. . Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
May 01, 2024
Full time
We are a leading managed service provider in the Education Sector and are looking for a Roaming IT Engineer to cover the M40 area (North and West London), to facilitate clients visits to support the ongoing running of their school's network. This is an exciting op portunity to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. You will require some background in supporting infrastructures and Microsoft technologies. Your responsibilities will include: 1. Roaming Engineer To take ownership for a group of sites within the CTS array of clients and dealing with their 1st - 2nd Line Issues. To be the 1st Escalation Point for all technical issues within the client, and escalating to the CTS Helpdesk where appropriate. To think of solutions to common problems - a "can do" attitude. Provide a good level of technical expertise to all assigned customer networks. To visit a client site and work through an agreed list of issues and work with the Account Manager and/or the Senior Engineer on strategic decisions. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. 2. CTS Remote Helpdesk To be part of the team that respond to calls on the CTS Helpdesk. Dealing with incoming tickets in a professional, courteous manner over the phone, the centralized helpdesk and via email. Taking ownership of tickets and managing them in a logical and methodical manner - escalating these to a senior member of the team where needs be. Conducting full and through diagnostics with end users to enable ticket resolution. Keeping the Technical Services Manager abreast of all ongoing tickets, and their progress, at the end of each day. Escalation of calls to engineers with other knowledge, ensuring the Technical Services Manager is aware of these calls. Check in on the progression of these calls with the escalated engineer and feedback to the customer if appropriate. 3. Checks To do regular checks on our client systems, which include - but are not limited to the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps 4. Holiday Work To participate in engineering projects within the school holidays. . Requirements Two or more years' experience managing Enterprise level Network infrastructures/a Service Desk. Ideally experience with Virtualisation (VMWARE or Hyper-V preferred). Cloud Services experience (Desirable, not essential). Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. To be to drive and have a car. Experience in the education sector is desirable but not essential. . Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
My client specialises in pioneering maritime technologies that revolutionise vessel performance and safety. Their cutting-edge solutions, from advanced navigation systems to efficient propulsion mechanisms, empower maritime industries to navigate waters with unprecedented precision and sustainability. My client ensures the future of maritime excellence is not just a vision but a tangible reality. Required Skills/responsibilities: Producing Test cases based on user requirements, documentation and integration standards. Manual Automated, regression and exploratory testing of software. Design and Development of automated Testing pipeline and infrastructure. Triage and management of bugs. Setup / Configuration of Test Fixtures and Environments. Familiarity with one or more Test management systems e.g. Zephyr/Azure Test plans. Robot Framework / equivalent. Experience of Version Control and release processes. Ability to work independently and within an established team. Excellent written and verbal communication skills. Close attention to detail. Desired Skills: Experience of testing; Electronic devices, Streams, Networked Devices, GUI's. Continuous Integration or equivalent. Python / other scripting languages Salary : £55,000 - £60,000 Based on experience. Fully remote working Requires Full right to work in the U.K.
May 01, 2024
Full time
My client specialises in pioneering maritime technologies that revolutionise vessel performance and safety. Their cutting-edge solutions, from advanced navigation systems to efficient propulsion mechanisms, empower maritime industries to navigate waters with unprecedented precision and sustainability. My client ensures the future of maritime excellence is not just a vision but a tangible reality. Required Skills/responsibilities: Producing Test cases based on user requirements, documentation and integration standards. Manual Automated, regression and exploratory testing of software. Design and Development of automated Testing pipeline and infrastructure. Triage and management of bugs. Setup / Configuration of Test Fixtures and Environments. Familiarity with one or more Test management systems e.g. Zephyr/Azure Test plans. Robot Framework / equivalent. Experience of Version Control and release processes. Ability to work independently and within an established team. Excellent written and verbal communication skills. Close attention to detail. Desired Skills: Experience of testing; Electronic devices, Streams, Networked Devices, GUI's. Continuous Integration or equivalent. Python / other scripting languages Salary : £55,000 - £60,000 Based on experience. Fully remote working Requires Full right to work in the U.K.
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Senior Infrastructure Engineer with experience in working with Microsoft Power Platform to provide technical leadership and help shape a brand new PowerApps team within HMLR. Starting salary of £46,058 to £52,000 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the PowerApps teams. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions. As the Senior Engineer, you will support and guidance the Power Platform team, ensuring the development of solutions meet the business needs. Responsibilities include: Supporting more junior members by providing technical guidance and assistance on the Power Platform Design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fxlow code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to sometimes create low code solutions. Engage with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Create and use Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services In conjunction with the Lead Infrastructure Engineers and subject matter experts from IT Operations and relevant practises, help develop and maintain IT Infrastructure to ensure the availability, integrity and performance of services. Take the lead in incident and problems investigations in relation the team's technical area. There may be line management responsibilities of more junior colleagues, previous experience is not necessary but are looking for the right attributes and a passion to develop in this area. Essential skills: Knowledge of Power Platform components (Power Apps / Power Automate / Experience of building and deploying Power App solutions Power BI / Microsoft Co-pilot Studio) Scripting or programming knowledge (e.g. C#, ASP.Net, Ruby, Java, Python, Power Fx, JavaScript) Experience of building, deploying and manging Power App solutions using Continuous Integration/Deployment methods. Experience of implementing and managing Power Platform components and infrastructure solutions. Experience in automation and administration tasks within the Power Platform environment. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £52,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay. Apply now or for more details contact Steve Wall at Inspire People - /
May 01, 2024
Full time
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Senior Infrastructure Engineer with experience in working with Microsoft Power Platform to provide technical leadership and help shape a brand new PowerApps team within HMLR. Starting salary of £46,058 to £52,000 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the PowerApps teams. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions. As the Senior Engineer, you will support and guidance the Power Platform team, ensuring the development of solutions meet the business needs. Responsibilities include: Supporting more junior members by providing technical guidance and assistance on the Power Platform Design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fxlow code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to sometimes create low code solutions. Engage with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Create and use Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services In conjunction with the Lead Infrastructure Engineers and subject matter experts from IT Operations and relevant practises, help develop and maintain IT Infrastructure to ensure the availability, integrity and performance of services. Take the lead in incident and problems investigations in relation the team's technical area. There may be line management responsibilities of more junior colleagues, previous experience is not necessary but are looking for the right attributes and a passion to develop in this area. Essential skills: Knowledge of Power Platform components (Power Apps / Power Automate / Experience of building and deploying Power App solutions Power BI / Microsoft Co-pilot Studio) Scripting or programming knowledge (e.g. C#, ASP.Net, Ruby, Java, Python, Power Fx, JavaScript) Experience of building, deploying and manging Power App solutions using Continuous Integration/Deployment methods. Experience of implementing and managing Power Platform components and infrastructure solutions. Experience in automation and administration tasks within the Power Platform environment. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £52,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay. Apply now or for more details contact Steve Wall at Inspire People - /
My client is based in the London area are currently looking to recruit for an experienced Senior Data Engineer to join their Cloud & Infrastructure team. They are a specialist insurance broker, that are at the forefront of being the "modern broker" as they do not have a legacy system. They are currently going through a period of growth and are looking for an experienced Senior Data Engineer to join their team. They only recruit the "best" talent and have a diverse workforce, with one team consisting of 100% female employees! Your role will include: Implementing a new Snowflake Data warehouse Building pipelines, doing migrations, integration's with external systems. Solving simple and complex problems. Liaising with stakeholders across the business as an internal consultant. My client is providing access to; Hybrid 2-3 days in office, Bonus of up to 20%, Unlimited Holidays, Flexible Working, Private Health Care, And More For this role, you will need to aid the implementation of a brand new Snowflake Data Warehouse . They are looking for a candidate that has experience in Azure Data Platform Strong knowledge of ADF, Databricks, ADL & Synapse Snowflake experience Strong SQL This role is an urgent requirement, there are limited interview slots left, if interested send an up to date CV to Shoaib Khan - or call for a catch up in complete confidence. Frank Group's Data Teams offer more opportunities across the UK than any other recruiter We're the proud sponsor and supporter of SQLBits, AWS RE:Invent, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group.
May 01, 2024
Full time
My client is based in the London area are currently looking to recruit for an experienced Senior Data Engineer to join their Cloud & Infrastructure team. They are a specialist insurance broker, that are at the forefront of being the "modern broker" as they do not have a legacy system. They are currently going through a period of growth and are looking for an experienced Senior Data Engineer to join their team. They only recruit the "best" talent and have a diverse workforce, with one team consisting of 100% female employees! Your role will include: Implementing a new Snowflake Data warehouse Building pipelines, doing migrations, integration's with external systems. Solving simple and complex problems. Liaising with stakeholders across the business as an internal consultant. My client is providing access to; Hybrid 2-3 days in office, Bonus of up to 20%, Unlimited Holidays, Flexible Working, Private Health Care, And More For this role, you will need to aid the implementation of a brand new Snowflake Data Warehouse . They are looking for a candidate that has experience in Azure Data Platform Strong knowledge of ADF, Databricks, ADL & Synapse Snowflake experience Strong SQL This role is an urgent requirement, there are limited interview slots left, if interested send an up to date CV to Shoaib Khan - or call for a catch up in complete confidence. Frank Group's Data Teams offer more opportunities across the UK than any other recruiter We're the proud sponsor and supporter of SQLBits, AWS RE:Invent, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group.
A large, impressive firm based in Central London is looking for an accomplished Senior IT Support Analyst to join its sizeable infrastructure team. Please note, this organisation embraces flexible and hybrid working so you will be able to work from home 3 days per week. Working as part of a large IT department, you will maintain and enhance the Windows & Mac desktop environment. You will play a key role in delivering the organisation's end user compute strategy - designing, architecting, architecting, deploying and maintaining fit for purpose technology solutions. You will provide expertise and support to 2nd line engineers and will also collaborate with specialist product teams to ensure that operational EUC needs are being met. In delivering operational excellence, you will take responsibility for projects and the delivery of EUC services. In order to be suitable for this role you must be an accomplished EUC Engineer with experience in enterprise environments. You will have demonstrable expertise in creating and implementing EUC designs to enhance devices and improve enterprise functionality. Your experience will cover Windows and Mac OS and deployments. You will have demonstrable technical experience with device management tools (e.g. SCCM, Intune, JAMF), build management and deployment, software packaging and security protocols. You will also have advanced skills in one or more scripting language (ideally PowerShell & Bash) along with proven experience of Virtual Desktop environments and identity management platforms. This is an exciting opportunity for a capable and personable EUC Engineer to join a business that offers a range of attractive benefits, extensive training, and a clearly defined career path.
May 01, 2024
Full time
A large, impressive firm based in Central London is looking for an accomplished Senior IT Support Analyst to join its sizeable infrastructure team. Please note, this organisation embraces flexible and hybrid working so you will be able to work from home 3 days per week. Working as part of a large IT department, you will maintain and enhance the Windows & Mac desktop environment. You will play a key role in delivering the organisation's end user compute strategy - designing, architecting, architecting, deploying and maintaining fit for purpose technology solutions. You will provide expertise and support to 2nd line engineers and will also collaborate with specialist product teams to ensure that operational EUC needs are being met. In delivering operational excellence, you will take responsibility for projects and the delivery of EUC services. In order to be suitable for this role you must be an accomplished EUC Engineer with experience in enterprise environments. You will have demonstrable expertise in creating and implementing EUC designs to enhance devices and improve enterprise functionality. Your experience will cover Windows and Mac OS and deployments. You will have demonstrable technical experience with device management tools (e.g. SCCM, Intune, JAMF), build management and deployment, software packaging and security protocols. You will also have advanced skills in one or more scripting language (ideally PowerShell & Bash) along with proven experience of Virtual Desktop environments and identity management platforms. This is an exciting opportunity for a capable and personable EUC Engineer to join a business that offers a range of attractive benefits, extensive training, and a clearly defined career path.
Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls to help and close that ticket immediately. If you are unable to assist due to knowledge, you will be responsible for triaging the call by taking all relevant information and passing it through to the engineering team. This role will also include attending customer's sites when on-site assistance is needed. Job Responsibilities: Answering the phone to inbound calls from customers who require technical help Troubleshoot and resolve software and hardware issues remotely over the phone and by email and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident/request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer faults and incidents are resolved within SLAs Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction ensuring all open cases are updated with relevant information and customers are regularly updated Attend customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms / ICT background with VoIP experience Proven/practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of packet captures Good working knowledge of IP networks and TCP/IP skills Solid experience in customer service (excellent verbal and written communication skills required) Knowledge and experience of IP PBX systems Full UK driving licence Renumeration and Benefits: 24k per annum Staff Share Equity Scheme. New customer referral incentive. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 2nd Line Support Engineer, Technical Support Technician, IT Systems Engineer, IT, Engineer, Telecoms Engineer, VOIP Engineer, VOIP Support, VOIP Customer Service Engineer, Telecoms Support, Telecoms Customer Service may also be considered for this role.
May 01, 2024
Full time
Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls to help and close that ticket immediately. If you are unable to assist due to knowledge, you will be responsible for triaging the call by taking all relevant information and passing it through to the engineering team. This role will also include attending customer's sites when on-site assistance is needed. Job Responsibilities: Answering the phone to inbound calls from customers who require technical help Troubleshoot and resolve software and hardware issues remotely over the phone and by email and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident/request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer faults and incidents are resolved within SLAs Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction ensuring all open cases are updated with relevant information and customers are regularly updated Attend customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms / ICT background with VoIP experience Proven/practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of packet captures Good working knowledge of IP networks and TCP/IP skills Solid experience in customer service (excellent verbal and written communication skills required) Knowledge and experience of IP PBX systems Full UK driving licence Renumeration and Benefits: 24k per annum Staff Share Equity Scheme. New customer referral incentive. 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 2nd Line Support Engineer, Technical Support Technician, IT Systems Engineer, IT, Engineer, Telecoms Engineer, VOIP Engineer, VOIP Support, VOIP Customer Service Engineer, Telecoms Support, Telecoms Customer Service may also be considered for this role.
Nigel Wright Recruitment
Sunderland, Tyne And Wear
THE OPPORTUNITYI am delighted to be partnering one of the region's leading and growing wealth management advisors in the search for a Senior IT Support Engineer. Bridging the gap between 2nd line service desk support and infrastructure team you'll serve as an escalation point to the service desk team. This is a business who offer progression opportunities and learning opportunities. Salary: £35,000Location: Doxford Park, Tyne & WearHybrid working: No. this role requires you to be on site.Working Hours: 37.5 hours per week, Monday - Friday DAY TO DAY RESPONSIBILITIESAs a senior figure within the team you'll play a pivotal role in delivering high-quality technical support.Key responsibilities include: Managing incident queues efficiently to ensure timely resolution. Providing 2nd and 3rd line technical support, resolving complex issues. Offering technical escalation support. Delivering user support via multiple channels. Recording hardware details accurately in our Asset Management System. Taking ownership of incidents and requests, escalating when necessary. YOUR SKILLS & EXPERIENCEYou'll have 3-4 years' experience working with 2nd line fixes in a Service Desk role and you are now looking to move up in order to take on an extra degree of leadership and responsibility.To excel in this role, you should possess: Technical aptitude in Microsoft 365 environments, with an interest in Azure Cloud. Managing security software like antivirus and handle networking setups like VLANs and web filtering. Experience mentoring junior team members. Ability to thrive in a fast-paced environment with a proactive attitude. Strong decision-making skills and awareness of ITIL and security principles. Key Requirements: Prioritise and solve problems efficiently to minimise downtime. Provide excellent customer service. Proficiency in Microsoft technologies and cloud environments. Expertise in networking setups and security software management. Maintain end-user devices and ensure their optimal functionality. Collaborate effectively with colleagues and external partners. Understanding of networking principles and infrastructure components. Proven track record in managing vulnerabilities and maintaining system security. Hold relevant certifications such as Microsoft Azure Fundamentals / Administrator, or ITIL v4 Foundation. If you're looking for an engaging position offering technical proficiency and leadership prospects, this role might be the ideal fit for you
May 01, 2024
Full time
THE OPPORTUNITYI am delighted to be partnering one of the region's leading and growing wealth management advisors in the search for a Senior IT Support Engineer. Bridging the gap between 2nd line service desk support and infrastructure team you'll serve as an escalation point to the service desk team. This is a business who offer progression opportunities and learning opportunities. Salary: £35,000Location: Doxford Park, Tyne & WearHybrid working: No. this role requires you to be on site.Working Hours: 37.5 hours per week, Monday - Friday DAY TO DAY RESPONSIBILITIESAs a senior figure within the team you'll play a pivotal role in delivering high-quality technical support.Key responsibilities include: Managing incident queues efficiently to ensure timely resolution. Providing 2nd and 3rd line technical support, resolving complex issues. Offering technical escalation support. Delivering user support via multiple channels. Recording hardware details accurately in our Asset Management System. Taking ownership of incidents and requests, escalating when necessary. YOUR SKILLS & EXPERIENCEYou'll have 3-4 years' experience working with 2nd line fixes in a Service Desk role and you are now looking to move up in order to take on an extra degree of leadership and responsibility.To excel in this role, you should possess: Technical aptitude in Microsoft 365 environments, with an interest in Azure Cloud. Managing security software like antivirus and handle networking setups like VLANs and web filtering. Experience mentoring junior team members. Ability to thrive in a fast-paced environment with a proactive attitude. Strong decision-making skills and awareness of ITIL and security principles. Key Requirements: Prioritise and solve problems efficiently to minimise downtime. Provide excellent customer service. Proficiency in Microsoft technologies and cloud environments. Expertise in networking setups and security software management. Maintain end-user devices and ensure their optimal functionality. Collaborate effectively with colleagues and external partners. Understanding of networking principles and infrastructure components. Proven track record in managing vulnerabilities and maintaining system security. Hold relevant certifications such as Microsoft Azure Fundamentals / Administrator, or ITIL v4 Foundation. If you're looking for an engaging position offering technical proficiency and leadership prospects, this role might be the ideal fit for you
Web Solutions Engineer x7 Location: London Length: 6 Months Rate: £42.31 p/h PAYE (Approx. £88K per annum) Hours: 9am - 6pm This client is a top 5 tech giant and one of the world's most popular search engines. This is a hybrid role, so you will split your time between home office and the clients offices in central London. On-site you will be able to access their amazing facilities and quirky working spaces, as well as free breakfast/ lunch/ dinner, on-site gyms, outdoor spaces and roof gardens, wellness rooms and sleep pods. Job description: Deliver end-to-end tasks towards a larger goal with minimal assistance from more senior team members. Plan and execute prioritized project work independently, managing their own priorities and making appropriately paced progress without supervision. Participate in design, though often with guidance. Identify technical problems with requirements and fix them, helping the team to course-correct when necessary. Address commonly escalated issues or triage when required. May proactively spot and suggest areas of future work for self and team. Work within one or more teams to communicate knowledge related to broad set of tasks. Identify key stakeholders and contribute to cross-team collaboration. Coordinate timelines, goals, and objectives for assigned project component(s), understanding how work fits in with related projects or components, including dependencies and upstream/downstream implications. Responsibilities: Write product or system development code for tasks with minimal assistance, conduct testing on code, design code to allow for easy testing (e.g., dependency injection), write test case descriptions to ensure coverage of critical components, review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Set up or improve test/monitoring/survey infrastructure or processes to ensure code health and consider system maintainability and scalability over time, contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback, triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.Skills/Experience/Education: Ability to extract relevant information from reading code in one or more core languages and frameworks, including the ability to leverage the code as a resource to create work output for users or stakeholders. Ability to redesign or refactor code to address technical debt, maintain readability, or develop tools as necessary to improve code health. Ability to select or design an algorithm and appropriate data structures to solve a problem or improve a product, framework, or the scale/speed/efficiency/reliability of a system. Ability to debug, triage, and fix program code or technical issues (e.g., hardware, software, application, operational, process) by locating, mitigating the impact, and fixing errors. This includes the ability to conduct root-cause analysis, isolate the source of the problem, and resolve the bugs. Knowledge of programming languages. This includes programming practices, major features and capabilities, and system management tools.
May 01, 2024
Full time
Web Solutions Engineer x7 Location: London Length: 6 Months Rate: £42.31 p/h PAYE (Approx. £88K per annum) Hours: 9am - 6pm This client is a top 5 tech giant and one of the world's most popular search engines. This is a hybrid role, so you will split your time between home office and the clients offices in central London. On-site you will be able to access their amazing facilities and quirky working spaces, as well as free breakfast/ lunch/ dinner, on-site gyms, outdoor spaces and roof gardens, wellness rooms and sleep pods. Job description: Deliver end-to-end tasks towards a larger goal with minimal assistance from more senior team members. Plan and execute prioritized project work independently, managing their own priorities and making appropriately paced progress without supervision. Participate in design, though often with guidance. Identify technical problems with requirements and fix them, helping the team to course-correct when necessary. Address commonly escalated issues or triage when required. May proactively spot and suggest areas of future work for self and team. Work within one or more teams to communicate knowledge related to broad set of tasks. Identify key stakeholders and contribute to cross-team collaboration. Coordinate timelines, goals, and objectives for assigned project component(s), understanding how work fits in with related projects or components, including dependencies and upstream/downstream implications. Responsibilities: Write product or system development code for tasks with minimal assistance, conduct testing on code, design code to allow for easy testing (e.g., dependency injection), write test case descriptions to ensure coverage of critical components, review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Set up or improve test/monitoring/survey infrastructure or processes to ensure code health and consider system maintainability and scalability over time, contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback, triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.Skills/Experience/Education: Ability to extract relevant information from reading code in one or more core languages and frameworks, including the ability to leverage the code as a resource to create work output for users or stakeholders. Ability to redesign or refactor code to address technical debt, maintain readability, or develop tools as necessary to improve code health. Ability to select or design an algorithm and appropriate data structures to solve a problem or improve a product, framework, or the scale/speed/efficiency/reliability of a system. Ability to debug, triage, and fix program code or technical issues (e.g., hardware, software, application, operational, process) by locating, mitigating the impact, and fixing errors. This includes the ability to conduct root-cause analysis, isolate the source of the problem, and resolve the bugs. Knowledge of programming languages. This includes programming practices, major features and capabilities, and system management tools.
Your new company Hays are working for an established organisation in the Bristol area to support in the recruitment of a Senior IT Engineer. The role is paying up to £55,000pa, offers hybrid working and is offered on an initial fixed term contract for 18 months. Your new role In the role you'll work closely with the IT operations manager in a varied role to support 2nd / 3rd line IT support & infrastructure requests, but also be responsible for line management of junior IT support engineers. This is a team of two and you'll be responsible for the day-to-day operations and also act as an escalation point when necessary. You'll act as a point of knowledge across the corporate IT environment across server, network and desktop / hardware. You'll work with the wider IT directorate on project-based work and wider teams across the organisation, so you will need good stakeholder skills. What you'll need to succeed To be considered, you will need good technical skills across windows, desktop and application support, you'll need exposure to the M365 suite and tablet / mobile device management. You'll have exposure to dealing with escalations from a help desk and end user services. You'll need to have experience leading and mentoring small teams and be comfortable with management / IT operations. What you'll get in return In return, you'll work for a fantastic organisation in an interesting and varied role, you'll receive a competitive salary depending on experience up to £55,000pa and have flexibility of hybrid working (50/50 on site / from home). The role is a fixed term contract for 18 months but has a chance of extending / going permanent at the end. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
Your new company Hays are working for an established organisation in the Bristol area to support in the recruitment of a Senior IT Engineer. The role is paying up to £55,000pa, offers hybrid working and is offered on an initial fixed term contract for 18 months. Your new role In the role you'll work closely with the IT operations manager in a varied role to support 2nd / 3rd line IT support & infrastructure requests, but also be responsible for line management of junior IT support engineers. This is a team of two and you'll be responsible for the day-to-day operations and also act as an escalation point when necessary. You'll act as a point of knowledge across the corporate IT environment across server, network and desktop / hardware. You'll work with the wider IT directorate on project-based work and wider teams across the organisation, so you will need good stakeholder skills. What you'll need to succeed To be considered, you will need good technical skills across windows, desktop and application support, you'll need exposure to the M365 suite and tablet / mobile device management. You'll have exposure to dealing with escalations from a help desk and end user services. You'll need to have experience leading and mentoring small teams and be comfortable with management / IT operations. What you'll get in return In return, you'll work for a fantastic organisation in an interesting and varied role, you'll receive a competitive salary depending on experience up to £55,000pa and have flexibility of hybrid working (50/50 on site / from home). The role is a fixed term contract for 18 months but has a chance of extending / going permanent at the end. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
hackajob is a matching platform partnering with multiple companies helping them to hire the best talent and build the future. To get the chance to get matched to this role and other similar roles, set up your free hackajob profile. This is an American online travel company that operates a website and mobile app with user-generated content and a comparison shopping website. It also offers online hotel reservations and bookings for transportation, lodging, travel experiences, and restaurants. Travellers across the globe use the the site and app to discover where to stay, what to do and where to eat based on guidance from those who have been there before. Their workplace is for everyone, as is their people powered platform. They are seeking people that bring their unique identities, abilities, and experiences, so they can collectively revolutionize travel and together find the good out there. ">They are looking for a Senior Software Engineer with a blend of skills of software engineering and operations. A person who truly believes and lives by DevOps principles and values. The roles includes working within the SRE team but interacting with all feature and platform teams to deliver state of the art solutions that ensures availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of their service and applications. If you are looking to be challenged technically and have fun, this is the place for you! What will you do As part of the SRE team you will be participating in design and implementing parts of their engineering platform that enables scaling, metrics and observability, ensures and improves reliability.Identify gaps in their engineering platform that improves availability, latency, performance, efficiency, change management, monitoring, emergency responseGuide and mentor other people on the team and help them grow their skills and knowledgeEvangelise DevOps and SRE culture and lead the innovation across engineering feature teamsBecome part of a PagerDuty based on-call rotation "> Skills & Experience Comfortable and happy to code in Python and Java. Experience writing commercial application code in Java.Deep knowledge and understanding of Computer Engineering fundamentals and first principlesDeep understanding of scaling solutions both on infrastructure level ( caching layers, database replicas, sharding, partitioning, etc ) and architectural level (denormalisation, CQRS-ES, Federation, etc )Experience building and working with and monitoring microservice architectures in large distributed cloud environments (ideally AWS).Experience with Observability tooling - having proficiency using tools like Elasticsearch, Kibana, APM, Sentry, Grafana, Prometheus, Overops, or similarThe ability to guide and mentor other members within the team and improve the way they collaborate, learn, and share ideasDocumentation and internal team members alignment; therefore strong written and verbal communication skills are requiredExcellent collaboration skills to be able to work closely with product engineers and product owners to understand their context and co-design appropriate solutions which balance feature velocity with site reliabilityVersion control and CI/CD - Jenkins, git, bitbucket, GitLab, liquibaseExperience in using SQL / NoSQL data stores - RDS, DynamoDB, ElastiCache, SolrJira and Agile methodologies "> Desired Skills & Knowledge Excellent GNU/Linux system administration skillsExperience with OpenTelemetryExperience of managing Kubernetes cluster and containerisationAWS and IaC - Terraform, CloudFormation, VPC, IAM, EC2, EKS, Lambda, RDS, S3, CloudWatch, puppet, dockerExperience building and running monitoring infrastructure at a large scale. For example, Elasticsearch clusters, Prometheus, Kibana, Grafana, etcWeb applications and HTTP servers - Java, apache, nginxLoad balancers - ELB, HAProxy, nginxExperience in running SQL / NoSQL data stores - RDS, DynamoDB, ElastiCache, Solr Perks of Working There Competitive compensation packages, including base salary, annual bonus, and equity."Work your way" with flexibility to suit your lifestyle. They take a remote-friendly approach to collaboration, with the option to join on-site as often as you'd like in select locations.Flexible schedule. Work-life balance is ingrained in their culture by design. Trust and accountability make it work.Donation matching. Give back? Give more! They match qualifying charitable donations annually.Tuition assistance. Want to level up your career? They love to hear it! Receive annual support for qualified programs.Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.Travel perks. They believe that travel is employee development, so they provide discounts and more.Employee assistance program. They're here for you with resources and programs to help you through life's challenges.Health benefits. They offer great coverage and competitive premiums. ">
May 01, 2024
Full time
hackajob is a matching platform partnering with multiple companies helping them to hire the best talent and build the future. To get the chance to get matched to this role and other similar roles, set up your free hackajob profile. This is an American online travel company that operates a website and mobile app with user-generated content and a comparison shopping website. It also offers online hotel reservations and bookings for transportation, lodging, travel experiences, and restaurants. Travellers across the globe use the the site and app to discover where to stay, what to do and where to eat based on guidance from those who have been there before. Their workplace is for everyone, as is their people powered platform. They are seeking people that bring their unique identities, abilities, and experiences, so they can collectively revolutionize travel and together find the good out there. ">They are looking for a Senior Software Engineer with a blend of skills of software engineering and operations. A person who truly believes and lives by DevOps principles and values. The roles includes working within the SRE team but interacting with all feature and platform teams to deliver state of the art solutions that ensures availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of their service and applications. If you are looking to be challenged technically and have fun, this is the place for you! What will you do As part of the SRE team you will be participating in design and implementing parts of their engineering platform that enables scaling, metrics and observability, ensures and improves reliability.Identify gaps in their engineering platform that improves availability, latency, performance, efficiency, change management, monitoring, emergency responseGuide and mentor other people on the team and help them grow their skills and knowledgeEvangelise DevOps and SRE culture and lead the innovation across engineering feature teamsBecome part of a PagerDuty based on-call rotation "> Skills & Experience Comfortable and happy to code in Python and Java. Experience writing commercial application code in Java.Deep knowledge and understanding of Computer Engineering fundamentals and first principlesDeep understanding of scaling solutions both on infrastructure level ( caching layers, database replicas, sharding, partitioning, etc ) and architectural level (denormalisation, CQRS-ES, Federation, etc )Experience building and working with and monitoring microservice architectures in large distributed cloud environments (ideally AWS).Experience with Observability tooling - having proficiency using tools like Elasticsearch, Kibana, APM, Sentry, Grafana, Prometheus, Overops, or similarThe ability to guide and mentor other members within the team and improve the way they collaborate, learn, and share ideasDocumentation and internal team members alignment; therefore strong written and verbal communication skills are requiredExcellent collaboration skills to be able to work closely with product engineers and product owners to understand their context and co-design appropriate solutions which balance feature velocity with site reliabilityVersion control and CI/CD - Jenkins, git, bitbucket, GitLab, liquibaseExperience in using SQL / NoSQL data stores - RDS, DynamoDB, ElastiCache, SolrJira and Agile methodologies "> Desired Skills & Knowledge Excellent GNU/Linux system administration skillsExperience with OpenTelemetryExperience of managing Kubernetes cluster and containerisationAWS and IaC - Terraform, CloudFormation, VPC, IAM, EC2, EKS, Lambda, RDS, S3, CloudWatch, puppet, dockerExperience building and running monitoring infrastructure at a large scale. For example, Elasticsearch clusters, Prometheus, Kibana, Grafana, etcWeb applications and HTTP servers - Java, apache, nginxLoad balancers - ELB, HAProxy, nginxExperience in running SQL / NoSQL data stores - RDS, DynamoDB, ElastiCache, Solr Perks of Working There Competitive compensation packages, including base salary, annual bonus, and equity."Work your way" with flexibility to suit your lifestyle. They take a remote-friendly approach to collaboration, with the option to join on-site as often as you'd like in select locations.Flexible schedule. Work-life balance is ingrained in their culture by design. Trust and accountability make it work.Donation matching. Give back? Give more! They match qualifying charitable donations annually.Tuition assistance. Want to level up your career? They love to hear it! Receive annual support for qualified programs.Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.Travel perks. They believe that travel is employee development, so they provide discounts and more.Employee assistance program. They're here for you with resources and programs to help you through life's challenges.Health benefits. They offer great coverage and competitive premiums. ">
hackajob is a matching platform partnering with multiple companies helping them to hire the best talent and build the future. To get the chance to get matched to this role and other similar roles, set up your free hackajob profile. This company empowers public sector organisations to deliver award-winning services for citizens and they need passionate people to help them. They want to positively impact the future of the country by using technology to improve society, for everyone. They are already working with brilliant public servants to modernise technology and accelerate digital delivery. But they know they can do more to help those who share their vision. Use your skills to transform our society - join them in delivering technology that positively impacts the future of the UK. Your role Define, shape and perfect data strategies in central and local government Help public sector teams understand the value of their data, and make the most of it Establish yourself as a trusted advisor in data driven approaches using public cloud services like AWS, Azure and GCP As employee growth is a huge focus here, they would expect you to contribute to their recruitment efforts and take on line management responsibilities What skills and experience are they looking for? They are looking for candidates with a range of skills and experience, please apply even if you don't meet all the criteria as if unsuccessful they can provide you with feedback. Enthusiasm for learning and self-development Proficiency in Git (inc. Github Actions) and able to explain the benefits of different branch strategies Gathering and meeting the requirements of both clients and users on a data project Strong experience in IaC and able to guide how one could deploy infrastructure into different environments Owning the cloud infrastructure underpinning data systems through a DevOps approach Knowledge of handling and transforming various data types (JSON, CSV, etc) with Apache Spark, Databricks or Hadoop Good understanding of the possible architectures involved in modern data system design (e.g. Data Warehouse, Data Lakes and Data Meshes) and the different use cases for them Ability to create data pipelines on a cloud environment and integrate error handling within these pipelines. With an understanding how to create reusable libraries to encourage uniformity of approach across multiple data pipelines. Able to document and present an end-to-end diagram to explain a data processing system on a cloud environment, with some knowledge of how you would present diagrams (C4, UML etc.) To provide guidance how one would implement a robust DevOps approach in a data project. Also would be able to talk about tools needed for DataOps in areas such as orchestration, data integration and data analytics. Experience in improving resilience into a project by checking for software vulnerabilities and implement appropriate testing strategies (unit, integration, data quality etc.) Knowledge of SOLID, DRY and TDD principles and how to practically implement these into a project. Agile practices such as Scrum, XP, and/or Kanban Designing and implementing efficient data transformation processes at scale, both in batch and streaming use cases Owning the cloud infrastructure underpinning data systems through a DevOps approach Agile practices such as Scrum, XP, and/or Kanban People skills such as mentoring, supportive team player and performing line management duties To be able to demonstrate a commercial mindset when on projects to grow accounts organically with senior stakeholders Desirable experience Experience in the following things isn't essential, but it's highly desirable! Working at a technology consultancy Working with Docker and virtual environments as part of the development and CI/CD process. Working with senior stakeholders to gather requirements and keep them engaged with Experience in working with a team of engineers using a variety of techniques such as pair programming or mob programming. Working with data scientists to productionise advanced data deliverables, such as machine learning models Working knowledge of statistics Working with multidisciplinary digital and technology teams Working within the public sector Working with data scientists to productionise advanced data deliverables, such as machine learning models Benefits They are always listening to their growing teams and evolving the benefits available to their people. As they scale, as do their benefits and they are scaling quickly. They've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. They're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of their most popular benefits listed below: 30 days Holiday - they offer 30 days of paid annual leave Flexible Working Hours - they are flexible with what hours you work Flexible Parental Leave - they offer flexible parental leave options ? Remote Working - they offer part time remote working for all their staff Paid counselling - they offer paid counselling as well as financial and legal advice.
May 01, 2024
Full time
hackajob is a matching platform partnering with multiple companies helping them to hire the best talent and build the future. To get the chance to get matched to this role and other similar roles, set up your free hackajob profile. This company empowers public sector organisations to deliver award-winning services for citizens and they need passionate people to help them. They want to positively impact the future of the country by using technology to improve society, for everyone. They are already working with brilliant public servants to modernise technology and accelerate digital delivery. But they know they can do more to help those who share their vision. Use your skills to transform our society - join them in delivering technology that positively impacts the future of the UK. Your role Define, shape and perfect data strategies in central and local government Help public sector teams understand the value of their data, and make the most of it Establish yourself as a trusted advisor in data driven approaches using public cloud services like AWS, Azure and GCP As employee growth is a huge focus here, they would expect you to contribute to their recruitment efforts and take on line management responsibilities What skills and experience are they looking for? They are looking for candidates with a range of skills and experience, please apply even if you don't meet all the criteria as if unsuccessful they can provide you with feedback. Enthusiasm for learning and self-development Proficiency in Git (inc. Github Actions) and able to explain the benefits of different branch strategies Gathering and meeting the requirements of both clients and users on a data project Strong experience in IaC and able to guide how one could deploy infrastructure into different environments Owning the cloud infrastructure underpinning data systems through a DevOps approach Knowledge of handling and transforming various data types (JSON, CSV, etc) with Apache Spark, Databricks or Hadoop Good understanding of the possible architectures involved in modern data system design (e.g. Data Warehouse, Data Lakes and Data Meshes) and the different use cases for them Ability to create data pipelines on a cloud environment and integrate error handling within these pipelines. With an understanding how to create reusable libraries to encourage uniformity of approach across multiple data pipelines. Able to document and present an end-to-end diagram to explain a data processing system on a cloud environment, with some knowledge of how you would present diagrams (C4, UML etc.) To provide guidance how one would implement a robust DevOps approach in a data project. Also would be able to talk about tools needed for DataOps in areas such as orchestration, data integration and data analytics. Experience in improving resilience into a project by checking for software vulnerabilities and implement appropriate testing strategies (unit, integration, data quality etc.) Knowledge of SOLID, DRY and TDD principles and how to practically implement these into a project. Agile practices such as Scrum, XP, and/or Kanban Designing and implementing efficient data transformation processes at scale, both in batch and streaming use cases Owning the cloud infrastructure underpinning data systems through a DevOps approach Agile practices such as Scrum, XP, and/or Kanban People skills such as mentoring, supportive team player and performing line management duties To be able to demonstrate a commercial mindset when on projects to grow accounts organically with senior stakeholders Desirable experience Experience in the following things isn't essential, but it's highly desirable! Working at a technology consultancy Working with Docker and virtual environments as part of the development and CI/CD process. Working with senior stakeholders to gather requirements and keep them engaged with Experience in working with a team of engineers using a variety of techniques such as pair programming or mob programming. Working with data scientists to productionise advanced data deliverables, such as machine learning models Working knowledge of statistics Working with multidisciplinary digital and technology teams Working within the public sector Working with data scientists to productionise advanced data deliverables, such as machine learning models Benefits They are always listening to their growing teams and evolving the benefits available to their people. As they scale, as do their benefits and they are scaling quickly. They've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. They're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of their most popular benefits listed below: 30 days Holiday - they offer 30 days of paid annual leave Flexible Working Hours - they are flexible with what hours you work Flexible Parental Leave - they offer flexible parental leave options ? Remote Working - they offer part time remote working for all their staff Paid counselling - they offer paid counselling as well as financial and legal advice.
Resolve Recruitment are working with one of the UK's most dynamic and fast-growing tech companies who, due to considerable expansion, are looking for an experienced Data Engineer to join their IT division. This is a remote based role. Our client relies on powerfully insightful data to inform their systems and solutions, and we're seeking an experienced pipeline-centric data engineer to put it to good use. The ideal candidate will have the expected mathematical and statistical expertise, combined with a rare curiosity and creativity. This person will wear many hats in the role, but much of the focus will be on building out our Python ETL processes and writing superb SQL. Beyond technical prowess, the data engineer will need soft skills for clearly communicating highly complex data trends to organisational leaders. We're looking for someone willing to jump right in and help the company get the most from its data. Objectives of this role Work with data to solve business problems, building and maintaining the infrastructure to answer questions and improve processes Help streamline our data science workflows, adding value to our product offerings and building out the customer lifecycle and retention models Work closely with the data science and business intelligence teams to develop data models and pipelines for research, reporting, and machine learning Be an advocate for best practices and continued learning Responsibilities Work closely with our data science team to help build complex algorithms that provide unique insights into our data Use agile software development processes to make iterative improvements to our back-end systems Model front-end and back-end data sources to help draw a more comprehensive picture of user flows throughout the system and to enable powerful data analysis Build data pipelines that clean, transform, and aggregate data from disparate sources Develop models that can be used to make predictions and answer questions for the overall business Required skills and qualifications Five or more years of experience with Python, SQL, and data visualisation/exploration tools Familiarity with the AWS ecosystem, specifically Redshift and RDS Communication skills, especially for explaining technical concepts to nontechnical business leaders Ability to work on a dynamic, research-oriented team that has concurrent projects Preferred skills and qualifications Bachelor's degree (or equivalent) in computer science, information technology, engineering, or related discipline Experience in building or maintaining ETL processes Professional certification Salary Up to £90k (DOE) plus extensive benefits If this role looks to be of interest to you, then please apply TODAY
May 01, 2024
Full time
Resolve Recruitment are working with one of the UK's most dynamic and fast-growing tech companies who, due to considerable expansion, are looking for an experienced Data Engineer to join their IT division. This is a remote based role. Our client relies on powerfully insightful data to inform their systems and solutions, and we're seeking an experienced pipeline-centric data engineer to put it to good use. The ideal candidate will have the expected mathematical and statistical expertise, combined with a rare curiosity and creativity. This person will wear many hats in the role, but much of the focus will be on building out our Python ETL processes and writing superb SQL. Beyond technical prowess, the data engineer will need soft skills for clearly communicating highly complex data trends to organisational leaders. We're looking for someone willing to jump right in and help the company get the most from its data. Objectives of this role Work with data to solve business problems, building and maintaining the infrastructure to answer questions and improve processes Help streamline our data science workflows, adding value to our product offerings and building out the customer lifecycle and retention models Work closely with the data science and business intelligence teams to develop data models and pipelines for research, reporting, and machine learning Be an advocate for best practices and continued learning Responsibilities Work closely with our data science team to help build complex algorithms that provide unique insights into our data Use agile software development processes to make iterative improvements to our back-end systems Model front-end and back-end data sources to help draw a more comprehensive picture of user flows throughout the system and to enable powerful data analysis Build data pipelines that clean, transform, and aggregate data from disparate sources Develop models that can be used to make predictions and answer questions for the overall business Required skills and qualifications Five or more years of experience with Python, SQL, and data visualisation/exploration tools Familiarity with the AWS ecosystem, specifically Redshift and RDS Communication skills, especially for explaining technical concepts to nontechnical business leaders Ability to work on a dynamic, research-oriented team that has concurrent projects Preferred skills and qualifications Bachelor's degree (or equivalent) in computer science, information technology, engineering, or related discipline Experience in building or maintaining ETL processes Professional certification Salary Up to £90k (DOE) plus extensive benefits If this role looks to be of interest to you, then please apply TODAY