Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Feb 17, 2023
Full time
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Apr 22, 2022
Contractor
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Infrastructure Architect - VMWare Basingstoke based Full Time Contract Inside IR35 High level of Security Clearance required Brief Overview As a VMware Specialist, you will play a crucial role in the creation of an Infrastructure as a Service (IaaS) platform using VMware technologies including vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. You will collaborate with cross-functional teams to architect, deploy, and optimize virtualized environments tailored to meet the specific needs of our clients. Your role: Design and implement VMware-based IaaS solutions according to client requirements and industry best practices. Configure and optimize VMware vRealize Orchestrator (VRO) workflows for automating provisioning, deployment, and management tasks. Deploy and manage VMware Cloud Director (VCD) instances, including resource pools, organizations, virtual data centers, and networking. Implement and configure NSX-T for software-defined networking and security within the virtualized environment. Collaborate with infrastructure and operations teams to integrate VMware solutions with existing systems and technologies. Provide technical expertise and support during the testing, troubleshooting, and resolution of issues related to VMware infrastructure. Develop and maintain documentation, including architectural diagrams, standard operating procedures, and technical guides. Stay updated on emerging VMware technologies, trends, and best practices to drive continuous improvement and innovation. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience designing, implementing, and managing VMware-based virtualization solutions, with a focus on vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. In-depth knowledge of virtualization concepts, VMware vSphere architecture, and related technologies. Hands-on experience with scripting languages (e.g., PowerShell, Python) for automation and customization of VMware environments. Strong understanding of software-defined networking (SDN) principles and experience with NSX-T configuration and management. Excellent analytical, problem-solving, and troubleshooting skills with a keen attention to detail. Ability to work effectively in a collaborative Agile team environment and communicate technical concepts to non-technical stakeholders. VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) are highly desirable. If this role is of interest to you, please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 30, 2024
Full time
Infrastructure Architect - VMWare Basingstoke based Full Time Contract Inside IR35 High level of Security Clearance required Brief Overview As a VMware Specialist, you will play a crucial role in the creation of an Infrastructure as a Service (IaaS) platform using VMware technologies including vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. You will collaborate with cross-functional teams to architect, deploy, and optimize virtualized environments tailored to meet the specific needs of our clients. Your role: Design and implement VMware-based IaaS solutions according to client requirements and industry best practices. Configure and optimize VMware vRealize Orchestrator (VRO) workflows for automating provisioning, deployment, and management tasks. Deploy and manage VMware Cloud Director (VCD) instances, including resource pools, organizations, virtual data centers, and networking. Implement and configure NSX-T for software-defined networking and security within the virtualized environment. Collaborate with infrastructure and operations teams to integrate VMware solutions with existing systems and technologies. Provide technical expertise and support during the testing, troubleshooting, and resolution of issues related to VMware infrastructure. Develop and maintain documentation, including architectural diagrams, standard operating procedures, and technical guides. Stay updated on emerging VMware technologies, trends, and best practices to drive continuous improvement and innovation. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience designing, implementing, and managing VMware-based virtualization solutions, with a focus on vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. In-depth knowledge of virtualization concepts, VMware vSphere architecture, and related technologies. Hands-on experience with scripting languages (e.g., PowerShell, Python) for automation and customization of VMware environments. Strong understanding of software-defined networking (SDN) principles and experience with NSX-T configuration and management. Excellent analytical, problem-solving, and troubleshooting skills with a keen attention to detail. Ability to work effectively in a collaborative Agile team environment and communicate technical concepts to non-technical stakeholders. VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) are highly desirable. If this role is of interest to you, please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: Specialist Application Engineer Location: Plymouth, onsite role that may require occasional travelling Salary: £45,000 - £55,000 per annum Job Type : Full time, Permanent We are seeking a Specialist Application Engineer to help develop and deliver our strategic goals by providing bespoke integrated solutions for our target applications. In this role, you will be responsible to support our customers and regional sales teams, facilitating the development of new business, the subsequent introduction of new products and to continuously develop our understanding of the applications and markets in which we operate. Whilst also, supporting other areas of the business with requests of a technical nature, related to the application. Key Responsibilities: Inspection and completion of the requirements specification in cooperation with the customer (Data collection form or other) Provide initial export classification for products in accordance with the UK export regulations ensuring compliance with subsequent communications and licensing where applicable. Carrying out/initiating calculation as part of application engineering using Mesys, initial bearing design, and consider product development needs. Definition of the specifications for the product design Coordination of the creation and approval of the design specification in cooperation with the design department and manufacturing department Approval of the customer delivery drawing EDD and / or bearing specifications 6 Eye approval of data sheets considering the initial customer requirements specification. Initiation of the quotation process (Special Enquiry) in cooperation with Sales e.g. Consultation and assistance in the event of complaints/cases of damage/returns analyses and initiation of optimization measures Decisions regarding internal requests for change and initiation of external requests for change to the product Assistance in evaluating deviations in production parts (e.g. MRB, Concessions) Initiation of innovative further developments in bearings and systems with bearing supports based on identified market opportunities and customer requirements. Assistance in the generation of catalogs and technical publications for sector-specific products in conjunction with the relevant areas Giving presentations and participation in specialized seminars and symposia Frequent Domestic and International travel to customers, trade exhibitions and other HQW sites Person Specification: Technical degree or comparable training: A Masters/Bachelors Degree in Mechanical Engineering or related subject accredited by the governing body, ie IMechE Detailed and practical knowledge of 2D/3D CAD methods, international standards for technical drawing creation Fluent with Microsoft Office (Word, Excel, Powerpoint) Working knowledge of FMEA Excellent written and verbal communication skills Ability to work autonomously as well as in a team environment The following are desirable but not essential characteristics: Experience of manufacturing processes and technologies relevant to our or similar products Experience in the functional and operational characteristics of rotating machinery from an application perspective Qualified 6 Sigma Green Belt Working knowledge of Solidworks, Project management tools Fluency in written and spoken languages, in particular (but not limited to) French and German At HQW Aerospace, we believe in rewarding talent and dedication. When you join our team, you can look forward to: Competitive Salary: We value your skills and experience Enjoy 25 days of paid holiday, in addition to bank holidays Subsidised Canteen: Satisfy your appetite with our on-site canteen, offering delicious meals at affordable prices Engagement and Rewards platform Convenient Parking: Park your vehicle securely on our premises, free of charge At HQW Aerospace, we foster a culture of innovation, collaboration, and excellence. If you're ready to take your maintenance engineering career to new heights and play a pivotal role in precision engineering, we want to hear from you. Join our team today and help us redefine the future of high-precision aerospace engineering. Apply now and be part of something extraordinary! Candidates with experience or relevant job titles of; Electronics Engineer, Automotive Electronics Engineer, Application Support Engineer, Technical Support Engineer, Application Support, Installation Support, Trouble Shooting, CAD, Electronics Product Development, Automotive OEM, Applications Engineer, Product Variant Engineer, Applications Support and Product Variant Engineer, Automotive Electrics, Automotive Electronics, Computer Applications, Automotive Technical Support will all be considered.
Apr 30, 2024
Full time
Job Title: Specialist Application Engineer Location: Plymouth, onsite role that may require occasional travelling Salary: £45,000 - £55,000 per annum Job Type : Full time, Permanent We are seeking a Specialist Application Engineer to help develop and deliver our strategic goals by providing bespoke integrated solutions for our target applications. In this role, you will be responsible to support our customers and regional sales teams, facilitating the development of new business, the subsequent introduction of new products and to continuously develop our understanding of the applications and markets in which we operate. Whilst also, supporting other areas of the business with requests of a technical nature, related to the application. Key Responsibilities: Inspection and completion of the requirements specification in cooperation with the customer (Data collection form or other) Provide initial export classification for products in accordance with the UK export regulations ensuring compliance with subsequent communications and licensing where applicable. Carrying out/initiating calculation as part of application engineering using Mesys, initial bearing design, and consider product development needs. Definition of the specifications for the product design Coordination of the creation and approval of the design specification in cooperation with the design department and manufacturing department Approval of the customer delivery drawing EDD and / or bearing specifications 6 Eye approval of data sheets considering the initial customer requirements specification. Initiation of the quotation process (Special Enquiry) in cooperation with Sales e.g. Consultation and assistance in the event of complaints/cases of damage/returns analyses and initiation of optimization measures Decisions regarding internal requests for change and initiation of external requests for change to the product Assistance in evaluating deviations in production parts (e.g. MRB, Concessions) Initiation of innovative further developments in bearings and systems with bearing supports based on identified market opportunities and customer requirements. Assistance in the generation of catalogs and technical publications for sector-specific products in conjunction with the relevant areas Giving presentations and participation in specialized seminars and symposia Frequent Domestic and International travel to customers, trade exhibitions and other HQW sites Person Specification: Technical degree or comparable training: A Masters/Bachelors Degree in Mechanical Engineering or related subject accredited by the governing body, ie IMechE Detailed and practical knowledge of 2D/3D CAD methods, international standards for technical drawing creation Fluent with Microsoft Office (Word, Excel, Powerpoint) Working knowledge of FMEA Excellent written and verbal communication skills Ability to work autonomously as well as in a team environment The following are desirable but not essential characteristics: Experience of manufacturing processes and technologies relevant to our or similar products Experience in the functional and operational characteristics of rotating machinery from an application perspective Qualified 6 Sigma Green Belt Working knowledge of Solidworks, Project management tools Fluency in written and spoken languages, in particular (but not limited to) French and German At HQW Aerospace, we believe in rewarding talent and dedication. When you join our team, you can look forward to: Competitive Salary: We value your skills and experience Enjoy 25 days of paid holiday, in addition to bank holidays Subsidised Canteen: Satisfy your appetite with our on-site canteen, offering delicious meals at affordable prices Engagement and Rewards platform Convenient Parking: Park your vehicle securely on our premises, free of charge At HQW Aerospace, we foster a culture of innovation, collaboration, and excellence. If you're ready to take your maintenance engineering career to new heights and play a pivotal role in precision engineering, we want to hear from you. Join our team today and help us redefine the future of high-precision aerospace engineering. Apply now and be part of something extraordinary! Candidates with experience or relevant job titles of; Electronics Engineer, Automotive Electronics Engineer, Application Support Engineer, Technical Support Engineer, Application Support, Installation Support, Trouble Shooting, CAD, Electronics Product Development, Automotive OEM, Applications Engineer, Product Variant Engineer, Applications Support and Product Variant Engineer, Automotive Electrics, Automotive Electronics, Computer Applications, Automotive Technical Support will all be considered.
IT Systems Anayst - Pharmaceutical Engineering - MC(phone number removed) IT Systems Anayst required based in Laindon, Essex in a purpose-built design, engineering and headquarters building with 70 employees at this site. We are looking to appoint an IT Systems Analyst to work in our IT department in Laindon, Essex. This role reports directly to the IT Manager, contributing to the IT department's mission by supporting 70+ users in operating our IT resources and supplying the necessary services. IT Systems Anayst - Pharmaceutical Engineering Position Overview Provide systems and support for customer OT (Operational Technology) IT requirements: - - Research, develop, and implement robust IT systems to support customer OT - Assist with the development and implementation of the SQL database required for customer OT - Support other departments with customer OT issues and specialised applications - Maintain specification and configuration records of OT implementations - Interact and support customers when required - Support with protocol testing of customer OT - Generate IT procedures to support customer OT Provide 2nd line support for users to ensure they can continue with their daily tasks: - - Respond to support requests - Assist users with application operations - Resolve 2nd line support issues - Assist with 1st line support issues when required - Connect with 3rd party service providers Follow IT processes to help maintain a high quality of service: - - Ensure routine assignments are completed - Maintain asset records - Review process performance - Generate IT process procedures Assist with the implementation and development of IT resources: - - Assist with the physical side of operations - Be prepared to work outside office hours - Research new technologies to align with DH objectives Participate and engage with IT team interactions and contribute to the group effort: - - Attend team meetings - Communicate any ideas or concerns - Assist with strategic decision making - Assist with process development Assist with encouraging a healthy environment for the IT department: - - Keep department areas clean and tidy - Ensure the IT inventory is organised IT Systems Anayst - Pharmaceutical Engineering Position Requirements - Knowledge of computer, network components and their functions - Administrative knowledge of Microsoft Windows 10 client OS - Experience with Microsoft Office applications - Experiences working with Windows servers, active directory, and Microsoft 365 infrastructure - Good knowledge of hypervisors, virtual storage area networks, and failover clustering - Experience operating Microsoft Business Central would be beneficial Record of Achievement An IT qualification to demonstrate skillset, minimum requirement: - - CompTIA A+ certification or equivalent - Certification in Microsoft Hyper-V and/or VMWare ESX hypervisors IT Systems Anayst - Pharmaceutical Engineering Position Remuneration Salary dependent on experience Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Apr 30, 2024
Full time
IT Systems Anayst - Pharmaceutical Engineering - MC(phone number removed) IT Systems Anayst required based in Laindon, Essex in a purpose-built design, engineering and headquarters building with 70 employees at this site. We are looking to appoint an IT Systems Analyst to work in our IT department in Laindon, Essex. This role reports directly to the IT Manager, contributing to the IT department's mission by supporting 70+ users in operating our IT resources and supplying the necessary services. IT Systems Anayst - Pharmaceutical Engineering Position Overview Provide systems and support for customer OT (Operational Technology) IT requirements: - - Research, develop, and implement robust IT systems to support customer OT - Assist with the development and implementation of the SQL database required for customer OT - Support other departments with customer OT issues and specialised applications - Maintain specification and configuration records of OT implementations - Interact and support customers when required - Support with protocol testing of customer OT - Generate IT procedures to support customer OT Provide 2nd line support for users to ensure they can continue with their daily tasks: - - Respond to support requests - Assist users with application operations - Resolve 2nd line support issues - Assist with 1st line support issues when required - Connect with 3rd party service providers Follow IT processes to help maintain a high quality of service: - - Ensure routine assignments are completed - Maintain asset records - Review process performance - Generate IT process procedures Assist with the implementation and development of IT resources: - - Assist with the physical side of operations - Be prepared to work outside office hours - Research new technologies to align with DH objectives Participate and engage with IT team interactions and contribute to the group effort: - - Attend team meetings - Communicate any ideas or concerns - Assist with strategic decision making - Assist with process development Assist with encouraging a healthy environment for the IT department: - - Keep department areas clean and tidy - Ensure the IT inventory is organised IT Systems Anayst - Pharmaceutical Engineering Position Requirements - Knowledge of computer, network components and their functions - Administrative knowledge of Microsoft Windows 10 client OS - Experience with Microsoft Office applications - Experiences working with Windows servers, active directory, and Microsoft 365 infrastructure - Good knowledge of hypervisors, virtual storage area networks, and failover clustering - Experience operating Microsoft Business Central would be beneficial Record of Achievement An IT qualification to demonstrate skillset, minimum requirement: - - CompTIA A+ certification or equivalent - Certification in Microsoft Hyper-V and/or VMWare ESX hypervisors IT Systems Anayst - Pharmaceutical Engineering Position Remuneration Salary dependent on experience Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Technical Systems Analyst - Cloud experience This award-winning specialist UK Financial Services Company are seeking an Technical Systems Analyst with a mixture of on-premise and Cloud experience who's eager to use and grow their technological skills in a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Joining the Operations team, the role holder will be required to define and manage the transition of business and project requirements to technical requirements for the Operations and Platform teams from development and testing environments through to live production. An exciting time to join with the company currently migrating from on-premise to the cloud, and an opportunity to really make an impact. Key Activities Requirement Gathering - collaborate with the business units and technical teams to manage the transition of project requirements to identify and define and document technical changes and objectives. Technical Analysis - Translate business requirements into functional specifications and technical requirements Solution Design - Recommend improvements and alternative solutions to resolve problems, and assist with the design of applications to meet functional and technical requirements. Collaboration - work closely with software and platform engineers to ensure requirements meet the stakeholders expectations. Testing & Implementation - Assist the QA team in translating requirements into test conditions and expected results for testing. Documentation - create system documentation, user manuals and training methods. Training and Support - Provide training to users and other stakeholders on new systems and features Continuous Improvement - Research and evaluate alternative solutions and recommend the most efficient and cost effective solution for system design. Skills, Experience, and Qualifications Proven experience as a Systems Analyst or in a related role Technical proficiency with an understanding of technologies such as Cloud Platforms (Azure/AWS/GCP) and on-prem infrastructure (Server/Storage and networks), Cloud patterns, PaaS, SaaS, Terraform, ADO. Strong verbal and written communication skills for liaising with stakeholders. Analytical thinking - An ability to analyse complex situations and make informed decisions. Team Leadership - capability to lead, motivate and coordinate teams effectively Attention to detail - Ensuring all aspects of requirements from documentation to execution are carried out meticulously.
Apr 30, 2024
Full time
Technical Systems Analyst - Cloud experience This award-winning specialist UK Financial Services Company are seeking an Technical Systems Analyst with a mixture of on-premise and Cloud experience who's eager to use and grow their technological skills in a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Joining the Operations team, the role holder will be required to define and manage the transition of business and project requirements to technical requirements for the Operations and Platform teams from development and testing environments through to live production. An exciting time to join with the company currently migrating from on-premise to the cloud, and an opportunity to really make an impact. Key Activities Requirement Gathering - collaborate with the business units and technical teams to manage the transition of project requirements to identify and define and document technical changes and objectives. Technical Analysis - Translate business requirements into functional specifications and technical requirements Solution Design - Recommend improvements and alternative solutions to resolve problems, and assist with the design of applications to meet functional and technical requirements. Collaboration - work closely with software and platform engineers to ensure requirements meet the stakeholders expectations. Testing & Implementation - Assist the QA team in translating requirements into test conditions and expected results for testing. Documentation - create system documentation, user manuals and training methods. Training and Support - Provide training to users and other stakeholders on new systems and features Continuous Improvement - Research and evaluate alternative solutions and recommend the most efficient and cost effective solution for system design. Skills, Experience, and Qualifications Proven experience as a Systems Analyst or in a related role Technical proficiency with an understanding of technologies such as Cloud Platforms (Azure/AWS/GCP) and on-prem infrastructure (Server/Storage and networks), Cloud patterns, PaaS, SaaS, Terraform, ADO. Strong verbal and written communication skills for liaising with stakeholders. Analytical thinking - An ability to analyse complex situations and make informed decisions. Team Leadership - capability to lead, motivate and coordinate teams effectively Attention to detail - Ensuring all aspects of requirements from documentation to execution are carried out meticulously.
As the Lead Security Specialist at HL, you will join a team of security experts working with various modern technologies to ensure the security of HL's products. You will oversee security issues and requirements for all product teams, dealing with complex projects daily and serving as the escalation point for the Product Security Specialist (PSS). You will lead threat modelling workshops and engage with key stakeholders to identify threats and recommend countermeasures. Additionally, you will lead a team of Product Security Specialists, providing leadership, technical guidance, and support in tailoring their development to meet their individual needs. What you'll be doing Overseeing security issues and requirements for all product teams/squads. Working within Product teams, you will be the single point of contact for security related matters ranging from daily significant change to complex Cloud serverless transformation projects. Leading a team of Product Security Specialist (PSS). Providing leadership, technical guidance, and support to the Product Security Specialists. You will lead/facilitate threat modelling workshops with SMEs. Engaging with key stakeholders to identify threats and recommend countermeasures. Collaborating with strategy, transformation, and digital engineering parts of HL to develop and manage the implementation of secure cloud architectures. Supporting in the creation and implementation of architecture blueprints and proof of concepts on Cloud platforms supporting best practice, secure by design. About you Demonstrable experience in a Security related role. A proven track record, of working with one or more of the main cloud vendor platforms, specifically AWS. Certifications such as AWS Solutions Architect, Azure Solutions Architect are desirable. Previous management experience. Excellent communication skills, including communicating complex technical concepts to non-technical stakeholders. Technical background across multiple security domains and familiarity with cloud security standards Experience within an Agile and DevSecOps context.TH Problem solving skills - with the ability to use own experience to develop pragmatic solutions and resolve complex issues. Accomplished in forging effective relationships at all levels, skilled at influencing and negotiating. Certifications such as CISSP, CEH, OSCP, or GSEC are preferrable. Knowledge of security principles, practices, and frameworks, such as OWASP, NIST, and ISO Awareness of security tools and technologies, such as SAST, DAST, IAST, SCA, WAF, IDS, IPS. Experience in conducting threat modelling and risk assessments. Interview process The interview process for this role is two stages including a technical competency-based questions and a task. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office with 1 day in the office a week. Why Us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Apr 30, 2024
Full time
As the Lead Security Specialist at HL, you will join a team of security experts working with various modern technologies to ensure the security of HL's products. You will oversee security issues and requirements for all product teams, dealing with complex projects daily and serving as the escalation point for the Product Security Specialist (PSS). You will lead threat modelling workshops and engage with key stakeholders to identify threats and recommend countermeasures. Additionally, you will lead a team of Product Security Specialists, providing leadership, technical guidance, and support in tailoring their development to meet their individual needs. What you'll be doing Overseeing security issues and requirements for all product teams/squads. Working within Product teams, you will be the single point of contact for security related matters ranging from daily significant change to complex Cloud serverless transformation projects. Leading a team of Product Security Specialist (PSS). Providing leadership, technical guidance, and support to the Product Security Specialists. You will lead/facilitate threat modelling workshops with SMEs. Engaging with key stakeholders to identify threats and recommend countermeasures. Collaborating with strategy, transformation, and digital engineering parts of HL to develop and manage the implementation of secure cloud architectures. Supporting in the creation and implementation of architecture blueprints and proof of concepts on Cloud platforms supporting best practice, secure by design. About you Demonstrable experience in a Security related role. A proven track record, of working with one or more of the main cloud vendor platforms, specifically AWS. Certifications such as AWS Solutions Architect, Azure Solutions Architect are desirable. Previous management experience. Excellent communication skills, including communicating complex technical concepts to non-technical stakeholders. Technical background across multiple security domains and familiarity with cloud security standards Experience within an Agile and DevSecOps context.TH Problem solving skills - with the ability to use own experience to develop pragmatic solutions and resolve complex issues. Accomplished in forging effective relationships at all levels, skilled at influencing and negotiating. Certifications such as CISSP, CEH, OSCP, or GSEC are preferrable. Knowledge of security principles, practices, and frameworks, such as OWASP, NIST, and ISO Awareness of security tools and technologies, such as SAST, DAST, IAST, SCA, WAF, IDS, IPS. Experience in conducting threat modelling and risk assessments. Interview process The interview process for this role is two stages including a technical competency-based questions and a task. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office with 1 day in the office a week. Why Us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
We are working with a NHS organisation who are seeking to appoint an interim Head of Informatics / Deputy CDIO. The role will be for 3-6 months and will pay c£500 per day. Key responsibilities will include: Guide and manage teams responsible for analysis, business intelligence, and technical development, with a focus on improving overall performance and ensuring the delivery of high-quality information; Provide clear direction and effective leadership for digital change initiatives, overseeing activities related to business analysis, systems management, and integration, all aimed at enhancing operational efficiency and effectiveness; Utilise expert knowledge to deliver NHS standards, operational performance, and integrated reporting, ensuring that the organisation complies with regulatory requirements and delivers accurate performance reports that contribute to organisational success; Offer a comprehensive performance and informatics service tailored to meet the specific business needs of the organisation. Support senior staff in understanding and utilising performance data, fostering evidence-based decision-making for improved outcomes; Take the lead in ensuring that service levels, performance targets, and ongoing system development align with the Digital Plan and overarching strategic objectives; Develop strategic digital capability plans, reference architectures, and detailed roadmaps that serve as vital blueprints for the digital transformation journey; Oversee a diverse portfolio of Digital Services, continuously assessing their effectiveness, aligning them with organisational objectives; Provide technical leadership and establish effective governance frameworks to ensure the successful delivery of digital capabilities; Assume responsibility for managing and controlling changes to existing information systems, proactively identifying potential challenges, and closely monitoring the progress of implementation to ensure seamless integration and optimal system performance; Foster strong relationships and collaboration with stakeholders, including partners and suppliers, fostering effective project delivery, leveraging external expertise, and promoting innovation within the organisation. Serve as the primary technical authority in areas such as data management, informatics, and integration. Make informed decisions and effectively communicate recommendations to guide the organisations technical direction and facilitate cross-functional understanding. The ideal candidate will have: Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area; Understanding of digital service leadership, strategic development, operational management and processes; Understanding of digital service performance, metrics, incident and change management practices; Data governance, management and quality management skillsets; MI, BI and reporting skillsets; Understanding of public sector performance management, eg. CQUINs, KPIs; Information analysis and analytics, and their use in trend analysis; Ability to analyse numerical and written data, assess options and draw appropriate conclusions.
Apr 30, 2024
Contractor
We are working with a NHS organisation who are seeking to appoint an interim Head of Informatics / Deputy CDIO. The role will be for 3-6 months and will pay c£500 per day. Key responsibilities will include: Guide and manage teams responsible for analysis, business intelligence, and technical development, with a focus on improving overall performance and ensuring the delivery of high-quality information; Provide clear direction and effective leadership for digital change initiatives, overseeing activities related to business analysis, systems management, and integration, all aimed at enhancing operational efficiency and effectiveness; Utilise expert knowledge to deliver NHS standards, operational performance, and integrated reporting, ensuring that the organisation complies with regulatory requirements and delivers accurate performance reports that contribute to organisational success; Offer a comprehensive performance and informatics service tailored to meet the specific business needs of the organisation. Support senior staff in understanding and utilising performance data, fostering evidence-based decision-making for improved outcomes; Take the lead in ensuring that service levels, performance targets, and ongoing system development align with the Digital Plan and overarching strategic objectives; Develop strategic digital capability plans, reference architectures, and detailed roadmaps that serve as vital blueprints for the digital transformation journey; Oversee a diverse portfolio of Digital Services, continuously assessing their effectiveness, aligning them with organisational objectives; Provide technical leadership and establish effective governance frameworks to ensure the successful delivery of digital capabilities; Assume responsibility for managing and controlling changes to existing information systems, proactively identifying potential challenges, and closely monitoring the progress of implementation to ensure seamless integration and optimal system performance; Foster strong relationships and collaboration with stakeholders, including partners and suppliers, fostering effective project delivery, leveraging external expertise, and promoting innovation within the organisation. Serve as the primary technical authority in areas such as data management, informatics, and integration. Make informed decisions and effectively communicate recommendations to guide the organisations technical direction and facilitate cross-functional understanding. The ideal candidate will have: Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area; Understanding of digital service leadership, strategic development, operational management and processes; Understanding of digital service performance, metrics, incident and change management practices; Data governance, management and quality management skillsets; MI, BI and reporting skillsets; Understanding of public sector performance management, eg. CQUINs, KPIs; Information analysis and analytics, and their use in trend analysis; Ability to analyse numerical and written data, assess options and draw appropriate conclusions.
Functional Systems Engineer 6 Month Contract Bristol - Hybrid after Training £70ph Inside IR35 Due to the Nature of the role & the industry you will be working in, you must be able to achieve UK SC clearance We are looking for a Functional Systems Engineer to join us on a contractual basis and take on the responsibility of delivering evidence the launchers are fit for purpose, you will also Support subsystem equipment design activities & Draw on expertise from a variety of domain teams such as Electrical Design, Pneumatics, Security and Safety Day - to - day responsibilities - o Supporting Head of Launcher Systemso Analyse high-level design documentation to elaborate and capture required sub-system functional behaviouro Deliver sequence diagrams, activity views, requirements and test points into a configuration, controlled Rhapsody model and DOORS database o Build good working relationships with stakeholders to enable effective review of artefacts with teams above and belowo Support resolution of queries and non-compliances associated with delivered artefacts Key experience we are looking for - o Strong Systems Engineering backgroundo Experience with Model Based Systems Engineering toolso Requirements Elicitationo Verification of requirements and evidence reviewo Rapid assimilation of technical information Desirable Skills we are keeping an eye out for - o Specific tools knowledge: IBM DOORS / IBM Rhapsody / IBM Engineering Workflow Management o Air launched weapons experienceo Experience managing software-heavy equipment requirements/integration of software-heavy equipment Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Apr 30, 2024
Full time
Functional Systems Engineer 6 Month Contract Bristol - Hybrid after Training £70ph Inside IR35 Due to the Nature of the role & the industry you will be working in, you must be able to achieve UK SC clearance We are looking for a Functional Systems Engineer to join us on a contractual basis and take on the responsibility of delivering evidence the launchers are fit for purpose, you will also Support subsystem equipment design activities & Draw on expertise from a variety of domain teams such as Electrical Design, Pneumatics, Security and Safety Day - to - day responsibilities - o Supporting Head of Launcher Systemso Analyse high-level design documentation to elaborate and capture required sub-system functional behaviouro Deliver sequence diagrams, activity views, requirements and test points into a configuration, controlled Rhapsody model and DOORS database o Build good working relationships with stakeholders to enable effective review of artefacts with teams above and belowo Support resolution of queries and non-compliances associated with delivered artefacts Key experience we are looking for - o Strong Systems Engineering backgroundo Experience with Model Based Systems Engineering toolso Requirements Elicitationo Verification of requirements and evidence reviewo Rapid assimilation of technical information Desirable Skills we are keeping an eye out for - o Specific tools knowledge: IBM DOORS / IBM Rhapsody / IBM Engineering Workflow Management o Air launched weapons experienceo Experience managing software-heavy equipment requirements/integration of software-heavy equipment Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Please note this role is contracted for a 12-month fixed-term contract SThree are delighted to announce that we're looking for a talented Service Delivery Engineer to join our wonderful team for 12 months. The Service Delivery Engineer provides 1st and 2nd line Support for all services, user provisioning, hardware break fix, monitoring and resolution of any issues affecting IT services and infrastructure providing clear and concise advice and guidance to all stakeholders whilst maintaining a professional standard. This role will have a requirement to provide on site technical support based from our London office, however travel to other UK offices may be required. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. What are the day-to-day tasks? Providing 1st and 2nd line support for all IT products and services. Proactively taking ownership of Technology Support issues as they relate to specific sites as defined by the Service Delivery Manager. Answer inbound calls, live chat, and self-service requests; document, prioritise, assign, track and respond to incidents and requests in a timely manner. Ownership of Desktop equipment (Laptops and peripherals), Video Conferencing, Audio Visual and Telephony issues in regional sites either through active engagement with third party vendors or by travelling when required. Escalating problems to internal and external 3rd level support (other Group Technology resources and 3rd party suppliers) as appropriate and acting as a resource to implement solutions under 3rd level support direction. Providing liaison between the regional customers and Group Technology, with the twin aims of ensuring that Group Technology understands the customer's needs and concerns, and that the customers understand Group Technology's plans and assumptions. Ownership of asset management process in region. Responsible for local office delivery projects as directed by the Service Delivery Manager Role may involve work outside of core hours including when travelling to other UK Offices. Working in collaboration with regional service delivery colleagues to identify trends/ patterns in problem management and to work collaboratively to resolve these. Follow documented procedures to manage secure access to IT systems for starters, leavers, and any internal staffing changes. Maintain operation logs on all events, warnings and alerts, as well as recording and classifying all messages. Ensure that all routine housekeeping tasks are completed on all operational infrastructure and IT services in a timely manner. Liaise with 3rd party suppliers for escalation of production issues Involvement in office setup, refurbishment and retirement of legacy technology. Experience, Knowledge & Skills Demonstrate very good expertise in current server and desktop operating systems, wide-area and local-area networking, the Internet and telephony and video conferencing communications i.e. Microsoft Teams/ O365. Mobile and Laptop device management including In tune. Cisco routers and switches would be an advantage although not critical. Experience with Microsoft Power Platform would be an advantage although not critical. Experience with knowledge bases for support, including documenting knowledge articles. Qualifications Degree qualified in a Technology/Technology discipline (preferred) Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private healthcare, discounted dental insurance and health care cashback scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. While SThree is committed to hybrid working and these roles will fall under this policy, it is important to note that for a successful and efficient delivery of the project there will be a requirement for extended attendance in the office in line with the hybrid working policy. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Apr 30, 2024
Full time
Please note this role is contracted for a 12-month fixed-term contract SThree are delighted to announce that we're looking for a talented Service Delivery Engineer to join our wonderful team for 12 months. The Service Delivery Engineer provides 1st and 2nd line Support for all services, user provisioning, hardware break fix, monitoring and resolution of any issues affecting IT services and infrastructure providing clear and concise advice and guidance to all stakeholders whilst maintaining a professional standard. This role will have a requirement to provide on site technical support based from our London office, however travel to other UK offices may be required. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. What are the day-to-day tasks? Providing 1st and 2nd line support for all IT products and services. Proactively taking ownership of Technology Support issues as they relate to specific sites as defined by the Service Delivery Manager. Answer inbound calls, live chat, and self-service requests; document, prioritise, assign, track and respond to incidents and requests in a timely manner. Ownership of Desktop equipment (Laptops and peripherals), Video Conferencing, Audio Visual and Telephony issues in regional sites either through active engagement with third party vendors or by travelling when required. Escalating problems to internal and external 3rd level support (other Group Technology resources and 3rd party suppliers) as appropriate and acting as a resource to implement solutions under 3rd level support direction. Providing liaison between the regional customers and Group Technology, with the twin aims of ensuring that Group Technology understands the customer's needs and concerns, and that the customers understand Group Technology's plans and assumptions. Ownership of asset management process in region. Responsible for local office delivery projects as directed by the Service Delivery Manager Role may involve work outside of core hours including when travelling to other UK Offices. Working in collaboration with regional service delivery colleagues to identify trends/ patterns in problem management and to work collaboratively to resolve these. Follow documented procedures to manage secure access to IT systems for starters, leavers, and any internal staffing changes. Maintain operation logs on all events, warnings and alerts, as well as recording and classifying all messages. Ensure that all routine housekeeping tasks are completed on all operational infrastructure and IT services in a timely manner. Liaise with 3rd party suppliers for escalation of production issues Involvement in office setup, refurbishment and retirement of legacy technology. Experience, Knowledge & Skills Demonstrate very good expertise in current server and desktop operating systems, wide-area and local-area networking, the Internet and telephony and video conferencing communications i.e. Microsoft Teams/ O365. Mobile and Laptop device management including In tune. Cisco routers and switches would be an advantage although not critical. Experience with Microsoft Power Platform would be an advantage although not critical. Experience with knowledge bases for support, including documenting knowledge articles. Qualifications Degree qualified in a Technology/Technology discipline (preferred) Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private healthcare, discounted dental insurance and health care cashback scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. While SThree is committed to hybrid working and these roles will fall under this policy, it is important to note that for a successful and efficient delivery of the project there will be a requirement for extended attendance in the office in line with the hybrid working policy. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Your new company Your new role An integral role within the Technology and Transformation team, providing NEC application subject matter expertise, owning the architecture of the application, including all integrations and working with the business to maximise value. Play lead role in design of thehousing management solution, including ensuring that the product aligns with existing technology infrastructure, while also future proofing it for upcoming advancements. ,Keep up to date with developments and influence the NEC development roadmap; developing the NEC roadmap for the business and feeding into the Applications Team and the business, sharing knowledge to raise awareness over new capability. Work closely with our organisational stakeholders to understand business plans, operational issues and required impacts/outcomes and map to the roadmap to build a pipeline for our organisation. Working closely with colleagues within the organisation, Project team and NEC to agree the appropriate architecture and configuration of these requirements. Act as SME on projects, owning solution designs and updating architecture documentation where required. Configuring the NEC housing management system to meet the agreed specification. Working closely with suppliers as appropriate, to manage and resolve identified errors and issues. Monitoring NEC release and upgrade functionality to identify opportunities to improve or optimise the evolving solution. Proactively staying ahead of sector changes and understanding the impact on the applications and changes required. Working closely with the Planning and Performance team to enable the delivery of the Data Strategy. What you'll need to succeed Achieved industry recognised computing certification / qualification (e.g. TOGAF). Excellent knowledge of the NEC housing management system, with previous experience implementing the system in a medium-large housing association. Experience of delivering within a complex programme of change, aligning with the requirements of a multi-disciplinary team and strong governance structures. Experience of undertaking wider analysis and building roadmaps and strategies. Experience of creating and maintaining architecture diagrams. Ability to explain and present technical issues to non-technical stakeholders. Excellent interpersonal and communication skills (both verbal and written) with the ability to advise and inform in a consultative manner and collaborate with stakeholders across all levels and departments. Strong self-motivation, organisational and management skills, including the ability to prioritise workload, track progress and work independently under pressure. Confident in challenging deadlines and suggesting alternatives. Thrives under pressure, prioritising impact and urgency, while maintaining customer focused mindset. Drives team performance effectively. Formulates sound recommendations based on technical expertise. Proficient in meticulous documentation. Skilled in developing others' competencies. What you'll get in return Access to Brilliant Benefits - online portal offering discounts with many big brands 25 days holiday rising to 30 days after qualifying service Buy and sell holiday scheme Access to the health cash plan, providing you with financial contributions towards a range of medical services including opticians, dentists or physiotherapists, and providing access to an online 24/7 GP and prescription service Company Pension Scheme, with up to 8% matched contributions Life cover Opportunities for progression, training and development A range of voluntary and salary sacrifice benefits Opportunity to round down your pennies to give to charity - Charity Pennies What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 30, 2024
Full time
Your new company Your new role An integral role within the Technology and Transformation team, providing NEC application subject matter expertise, owning the architecture of the application, including all integrations and working with the business to maximise value. Play lead role in design of thehousing management solution, including ensuring that the product aligns with existing technology infrastructure, while also future proofing it for upcoming advancements. ,Keep up to date with developments and influence the NEC development roadmap; developing the NEC roadmap for the business and feeding into the Applications Team and the business, sharing knowledge to raise awareness over new capability. Work closely with our organisational stakeholders to understand business plans, operational issues and required impacts/outcomes and map to the roadmap to build a pipeline for our organisation. Working closely with colleagues within the organisation, Project team and NEC to agree the appropriate architecture and configuration of these requirements. Act as SME on projects, owning solution designs and updating architecture documentation where required. Configuring the NEC housing management system to meet the agreed specification. Working closely with suppliers as appropriate, to manage and resolve identified errors and issues. Monitoring NEC release and upgrade functionality to identify opportunities to improve or optimise the evolving solution. Proactively staying ahead of sector changes and understanding the impact on the applications and changes required. Working closely with the Planning and Performance team to enable the delivery of the Data Strategy. What you'll need to succeed Achieved industry recognised computing certification / qualification (e.g. TOGAF). Excellent knowledge of the NEC housing management system, with previous experience implementing the system in a medium-large housing association. Experience of delivering within a complex programme of change, aligning with the requirements of a multi-disciplinary team and strong governance structures. Experience of undertaking wider analysis and building roadmaps and strategies. Experience of creating and maintaining architecture diagrams. Ability to explain and present technical issues to non-technical stakeholders. Excellent interpersonal and communication skills (both verbal and written) with the ability to advise and inform in a consultative manner and collaborate with stakeholders across all levels and departments. Strong self-motivation, organisational and management skills, including the ability to prioritise workload, track progress and work independently under pressure. Confident in challenging deadlines and suggesting alternatives. Thrives under pressure, prioritising impact and urgency, while maintaining customer focused mindset. Drives team performance effectively. Formulates sound recommendations based on technical expertise. Proficient in meticulous documentation. Skilled in developing others' competencies. What you'll get in return Access to Brilliant Benefits - online portal offering discounts with many big brands 25 days holiday rising to 30 days after qualifying service Buy and sell holiday scheme Access to the health cash plan, providing you with financial contributions towards a range of medical services including opticians, dentists or physiotherapists, and providing access to an online 24/7 GP and prescription service Company Pension Scheme, with up to 8% matched contributions Life cover Opportunities for progression, training and development A range of voluntary and salary sacrifice benefits Opportunity to round down your pennies to give to charity - Charity Pennies What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Software Engineer (C++, Java) Bristol Paying up to £70p/h DOE, (Umbrella) ARM has partnered with a Large Defence client who are in the market for a Software Engineer ideally experienced with (C++ & Java) to work on a 6-month contract. This role will be based out of their Bristol site and requires 100% site attendance due to the nature of the work. Please note - This role is UK eyes only and therefore requires employees to achieve the appropriate security clearance. Responsibilities: In conjunction with the rest of the project team, participate in the design, development, and proving activities for a launcher sub-system. To undertake a full range of engineering activities in line with relevant company processes and standards. Must be capable of taking ownership of features. The role includes system integration activities on a virtual test environment and potentially representative and deliverable hardware. Depending on the skills and experience of the engineer the role could potentially require involvement in the whole development life cycle from Architectural specification of the software product through to the testing and verification. The role will include supporting the production of project documentation. Experience required: Familiarity with a range of CI/CD/DevOps toolsets; Jira, GitHub, and Jenkins in particular. Mandatory knowledge of C++ or Core Java. Having both is desirable. Desirable knowledge includes Java FX, QT, MISRA, and Google Test. Knowledge of Software development practices and processes is required. A Software Engineer capable of design, development, and proving of complex software products. The ability to communicate technical issues with other engineers and stakeholders from different skill areas. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Apr 30, 2024
Full time
Software Engineer (C++, Java) Bristol Paying up to £70p/h DOE, (Umbrella) ARM has partnered with a Large Defence client who are in the market for a Software Engineer ideally experienced with (C++ & Java) to work on a 6-month contract. This role will be based out of their Bristol site and requires 100% site attendance due to the nature of the work. Please note - This role is UK eyes only and therefore requires employees to achieve the appropriate security clearance. Responsibilities: In conjunction with the rest of the project team, participate in the design, development, and proving activities for a launcher sub-system. To undertake a full range of engineering activities in line with relevant company processes and standards. Must be capable of taking ownership of features. The role includes system integration activities on a virtual test environment and potentially representative and deliverable hardware. Depending on the skills and experience of the engineer the role could potentially require involvement in the whole development life cycle from Architectural specification of the software product through to the testing and verification. The role will include supporting the production of project documentation. Experience required: Familiarity with a range of CI/CD/DevOps toolsets; Jira, GitHub, and Jenkins in particular. Mandatory knowledge of C++ or Core Java. Having both is desirable. Desirable knowledge includes Java FX, QT, MISRA, and Google Test. Knowledge of Software development practices and processes is required. A Software Engineer capable of design, development, and proving of complex software products. The ability to communicate technical issues with other engineers and stakeholders from different skill areas. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ROLE PROFILE: Technician ROLE PURPOSE: Technicians are assigned to an Operating Entity. Technicians are responsible for providing technical administration support to broking staff within dedicated Business Units of the Operating Entity. A Technician will be allocated to a team of Technicians who provide specialist support organized around specialist lines of insurance. They will ensure that their responsibilities are completed in accordance with applicable Company/Group policies. Planning/Reporting: • Works with senior members of the team to agree key priorities so that they can manage and plan their workload, ensuring that personal and Team objectives are achieved • Meets agreed targets • Manages assigned projects and contribute to other projects as required • Provides relevant management information to Team Leader when required Technical: • Assists in the creation of comprehensive client and broking documents • Processes slips, quotes, indications and endorsements • Performs technical duties (including data entry, credit control, chasing subjectivities) • Keeps informed of all regulatory and legal changes which impacts on the job role • Ensures up to date records are maintained at all times on the Company systems • Responds appropriately to urgent issues as they arise PERSON SPECIFICATION: Knowledge/Experience • Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint • Able to undertake and demonstrate competence in technical training, as required by the industry regulator • Technical expertise in allocated business lines (this will be developed with experience of the role and is not essential for recruitment purposes) • Preference will be given to applicants who have worked in Insurance or a customer facing environment Skills/Behaviours • Attention to detail with ability to produce accurate documentation • Ability to work effectively within a team and answer queries from less experienced members of staff • Prioritisation and organisational skills • Self-motivated • Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders • Willingness to study for professional examinations • Excellent organisational skills • Confident communication both written and verbal Qualifications • GCSE's (or equivalent) including English and Maths essential • A level Grade A-C (or equivalent) • Progression towards gaining professional qualifications is desired, but not essential
Apr 30, 2024
Full time
ROLE PROFILE: Technician ROLE PURPOSE: Technicians are assigned to an Operating Entity. Technicians are responsible for providing technical administration support to broking staff within dedicated Business Units of the Operating Entity. A Technician will be allocated to a team of Technicians who provide specialist support organized around specialist lines of insurance. They will ensure that their responsibilities are completed in accordance with applicable Company/Group policies. Planning/Reporting: • Works with senior members of the team to agree key priorities so that they can manage and plan their workload, ensuring that personal and Team objectives are achieved • Meets agreed targets • Manages assigned projects and contribute to other projects as required • Provides relevant management information to Team Leader when required Technical: • Assists in the creation of comprehensive client and broking documents • Processes slips, quotes, indications and endorsements • Performs technical duties (including data entry, credit control, chasing subjectivities) • Keeps informed of all regulatory and legal changes which impacts on the job role • Ensures up to date records are maintained at all times on the Company systems • Responds appropriately to urgent issues as they arise PERSON SPECIFICATION: Knowledge/Experience • Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint • Able to undertake and demonstrate competence in technical training, as required by the industry regulator • Technical expertise in allocated business lines (this will be developed with experience of the role and is not essential for recruitment purposes) • Preference will be given to applicants who have worked in Insurance or a customer facing environment Skills/Behaviours • Attention to detail with ability to produce accurate documentation • Ability to work effectively within a team and answer queries from less experienced members of staff • Prioritisation and organisational skills • Self-motivated • Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders • Willingness to study for professional examinations • Excellent organisational skills • Confident communication both written and verbal Qualifications • GCSE's (or equivalent) including English and Maths essential • A level Grade A-C (or equivalent) • Progression towards gaining professional qualifications is desired, but not essential
Eden Brown Synergy is currently working in partnership with a Public Sector Organisation in Dorset which is looking to recruit a Business Analyst on an interim basis for 10 months initially. What is the day-to-day of the role: Investigate, analyse, and document existing business processes to provide valuable insights. Identify opportunities for efficiency and transformation through process review and collaboration with subject matter experts. Challenge traditional processes and design sustainable solutions for improved customer experience. Produce business process diagrams and documentation, including technical requirements and acceptance criteria. Collaborate with business areas to ensure specifications meet customer needs and statutory requirements. Work within delivery teams to produce analysis outputs required for robust business cases. Facilitate the safe handover of analysis to project delivery teams for implementation. Enhance data provision and insights to support future business intelligence and continuous improvement efforts. Required Skills and Qualifications Degree level education. Recognized qualification in Business Analysis. Proficiency in mapping business processes using tools like Miro and Microsoft Visio. Experience in business process improvement, including benefits assessment and measurement. Strong communication skills with the ability to convey technical concepts clearly. Independent worker and effective team player. Active listener with attention to detail. Mentoring and knowledge-sharing capabilities. ICT skills with understanding of requirements documentation. Negotiation and influencing skills. Strategic focus aligned with organizational goals. Experience in data analysis and visualization tools like PowerBI If the role feels of potential interest, please apply with an up-to-date CV for immediate consideration. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Apr 30, 2024
Contractor
Eden Brown Synergy is currently working in partnership with a Public Sector Organisation in Dorset which is looking to recruit a Business Analyst on an interim basis for 10 months initially. What is the day-to-day of the role: Investigate, analyse, and document existing business processes to provide valuable insights. Identify opportunities for efficiency and transformation through process review and collaboration with subject matter experts. Challenge traditional processes and design sustainable solutions for improved customer experience. Produce business process diagrams and documentation, including technical requirements and acceptance criteria. Collaborate with business areas to ensure specifications meet customer needs and statutory requirements. Work within delivery teams to produce analysis outputs required for robust business cases. Facilitate the safe handover of analysis to project delivery teams for implementation. Enhance data provision and insights to support future business intelligence and continuous improvement efforts. Required Skills and Qualifications Degree level education. Recognized qualification in Business Analysis. Proficiency in mapping business processes using tools like Miro and Microsoft Visio. Experience in business process improvement, including benefits assessment and measurement. Strong communication skills with the ability to convey technical concepts clearly. Independent worker and effective team player. Active listener with attention to detail. Mentoring and knowledge-sharing capabilities. ICT skills with understanding of requirements documentation. Negotiation and influencing skills. Strategic focus aligned with organizational goals. Experience in data analysis and visualization tools like PowerBI If the role feels of potential interest, please apply with an up-to-date CV for immediate consideration. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Overview Of Job ICT Engineers will have a specific geographical base. They will provide both technical and non-technical expertise in the development and operation of ICT support to end users within the UKHSA systems environment. The role holder will be part of a national 2nd Line Support team and will be a key contact for site specific incidents and requests. They will provide UKHSA staff with the support, guidance, and advice to allow them to work on the UKHSA network without disruption. They will also support the Lead and Senior Engineers in any system implementations or incidents as directed. Communication and key working relationships Internal Other local engineers at all levels Colleagues in the ICT Department Customers within UKHSA at all levels. External Relevant suppliers of hardware, software and services Maintenance organisations External customers as appropriate and as directed by line manager. Main Duties of the Job Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable devices. Ensure that all UKHSA users receive a consistent level of support within agreed service levels across geographical locations and directorates. Provide technical support and troubleshooting including administration of user accounts, permissions, file shares, and support of Windows OS and MS communication and collaboration tools. Provide technical support and troubleshooting assistance for software installation, licensing, backup, and assurance. Work closely with teams across ICT to reduce manual intervention for repetitive tasks and to ensure that processes are both clear and adopted. Working with ITIL processes including Request, Incident, Change, and Problem Management. Ensuring compliance with UKHSA ICT Security Policies. Conduct other work as directed by line management in accordance with departmental standards and policies. At times will work with colleagues in a remote product or virtual teams on specific areas to support the business need Other The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Professional development You should pursue a programme of continuous professional development in accordance with any relevant professional registration or statutory requirements, while maintaining appropriate awareness of service provider requirements. Essential criteria: Experience in a first- or second-line technical support role, supporting end user device hardware and software both face to face and remotely Experience of infrastructure support such as network or server management Experience/knowledge Microsoft operating systems and associated infrastructure Experience/knowledge Microsoft application software, including Office 365 Experience in troubleshooting and supporting specialist systems Experience of Asset and Configuration Management Previous experience within an ITIL environment and using ITIL tools, such as Service Now Clear communicator, able to use a range of methods, whilst ensuring communication has a clear purpose taking into accounts peoples individual needs. Evidence of excellent customer service skills and a commitment to improving services and performance for end users. Skills for nurturing key relationships and maintaining personal networks Ability to analyse and interpret information, remain alert to emerging issues, and recommend appropriate course of action. Problem solving skills and ability to respond to sudden unexpected demands Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales FOR MORE INFO CLICK THE APPLY HERE BUTTON
Apr 30, 2024
Full time
Overview Of Job ICT Engineers will have a specific geographical base. They will provide both technical and non-technical expertise in the development and operation of ICT support to end users within the UKHSA systems environment. The role holder will be part of a national 2nd Line Support team and will be a key contact for site specific incidents and requests. They will provide UKHSA staff with the support, guidance, and advice to allow them to work on the UKHSA network without disruption. They will also support the Lead and Senior Engineers in any system implementations or incidents as directed. Communication and key working relationships Internal Other local engineers at all levels Colleagues in the ICT Department Customers within UKHSA at all levels. External Relevant suppliers of hardware, software and services Maintenance organisations External customers as appropriate and as directed by line manager. Main Duties of the Job Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable devices. Ensure that all UKHSA users receive a consistent level of support within agreed service levels across geographical locations and directorates. Provide technical support and troubleshooting including administration of user accounts, permissions, file shares, and support of Windows OS and MS communication and collaboration tools. Provide technical support and troubleshooting assistance for software installation, licensing, backup, and assurance. Work closely with teams across ICT to reduce manual intervention for repetitive tasks and to ensure that processes are both clear and adopted. Working with ITIL processes including Request, Incident, Change, and Problem Management. Ensuring compliance with UKHSA ICT Security Policies. Conduct other work as directed by line management in accordance with departmental standards and policies. At times will work with colleagues in a remote product or virtual teams on specific areas to support the business need Other The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Professional development You should pursue a programme of continuous professional development in accordance with any relevant professional registration or statutory requirements, while maintaining appropriate awareness of service provider requirements. Essential criteria: Experience in a first- or second-line technical support role, supporting end user device hardware and software both face to face and remotely Experience of infrastructure support such as network or server management Experience/knowledge Microsoft operating systems and associated infrastructure Experience/knowledge Microsoft application software, including Office 365 Experience in troubleshooting and supporting specialist systems Experience of Asset and Configuration Management Previous experience within an ITIL environment and using ITIL tools, such as Service Now Clear communicator, able to use a range of methods, whilst ensuring communication has a clear purpose taking into accounts peoples individual needs. Evidence of excellent customer service skills and a commitment to improving services and performance for end users. Skills for nurturing key relationships and maintaining personal networks Ability to analyse and interpret information, remain alert to emerging issues, and recommend appropriate course of action. Problem solving skills and ability to respond to sudden unexpected demands Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales FOR MORE INFO CLICK THE APPLY HERE BUTTON
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Apr 30, 2024
Full time
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Employer description: Proact are a pan European service provider specialist with a focus on unlocking the power of data through strategy, storage, connectivity, and security. We're also here to break the mould. To stake new ground. To do things differently. We've created a fast-paced, people-first working environment with a focus on innovation, learning and career development that encourages you to do just that. If you keen to build an IT career and want to experience life as a PROACTivist, we can help you build your skills, increase your professional network and enhance your technical capability and experience. Overview: Our Apprenticeship Operations Team position has been designed to help you rise to the challenge of delivering against an ever-changing customer landscape. Your adaptability, agility and creativity will help you build the skills and confidence you need to develop an IT career in a business that's growing faster than you imagine. Responsibilities: Responding to system-triggered alerts on supported customer and in-house systems Diagnosing hardware failures Restarting services and managing initial troubleshooting steps for incidents Triaging automated alerts from customer systems and prioritizing them based on severity Logging new incidents and alarms with appropriate priority levels Ensuring timely responses and resolutions within contracted SLAs Collaborating with team members to manage and resolve technical issues efficiently Providing exceptional customer service throughout the incident management process Contributing to continuous improvement initiatives within the Operations Team Desirable skills: Can deliver a great level of customer service Excellent verbal and written communication skills Good attention to detail Interest in IT An ambitious drive to do well A willingness to work for our team A good team player Salary: £12,480 per annum Working hours: 37.5 hours per week, Monday to Friday, 9am - 5:30pm Benefits: Hybrid working opportunity Annual company celebrations 3 paid charity days per year Discounted Tastecard Access our Mental Health First aider network Pension contribution scheme Recruitment referral scheme Future prospects: At the end of the apprenticeship, we'll offer you a guaranteed permanent role with a starting salary of £27,300, provided you complete your probationary period and qualification. Employees who demonstrate the right attitude and a drive to succeed have the opportunity to progress through various levels, starting from 1st Line and advancing to 2nd and 3rd Line roles. We encourage the development of your skill sets, allowing you to realise your full potential in the field of IT. Moreover, at Proact, career progression isn't limited to specific departments. We offer opportunities for advancement in areas such as Networking, Security, Service Delivery, Team Leadership/Management, and beyond. In fact, many of our past apprentices have grown within the company and now hold key positions across the teams. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 30, 2024
Full time
Employer description: Proact are a pan European service provider specialist with a focus on unlocking the power of data through strategy, storage, connectivity, and security. We're also here to break the mould. To stake new ground. To do things differently. We've created a fast-paced, people-first working environment with a focus on innovation, learning and career development that encourages you to do just that. If you keen to build an IT career and want to experience life as a PROACTivist, we can help you build your skills, increase your professional network and enhance your technical capability and experience. Overview: Our Apprenticeship Operations Team position has been designed to help you rise to the challenge of delivering against an ever-changing customer landscape. Your adaptability, agility and creativity will help you build the skills and confidence you need to develop an IT career in a business that's growing faster than you imagine. Responsibilities: Responding to system-triggered alerts on supported customer and in-house systems Diagnosing hardware failures Restarting services and managing initial troubleshooting steps for incidents Triaging automated alerts from customer systems and prioritizing them based on severity Logging new incidents and alarms with appropriate priority levels Ensuring timely responses and resolutions within contracted SLAs Collaborating with team members to manage and resolve technical issues efficiently Providing exceptional customer service throughout the incident management process Contributing to continuous improvement initiatives within the Operations Team Desirable skills: Can deliver a great level of customer service Excellent verbal and written communication skills Good attention to detail Interest in IT An ambitious drive to do well A willingness to work for our team A good team player Salary: £12,480 per annum Working hours: 37.5 hours per week, Monday to Friday, 9am - 5:30pm Benefits: Hybrid working opportunity Annual company celebrations 3 paid charity days per year Discounted Tastecard Access our Mental Health First aider network Pension contribution scheme Recruitment referral scheme Future prospects: At the end of the apprenticeship, we'll offer you a guaranteed permanent role with a starting salary of £27,300, provided you complete your probationary period and qualification. Employees who demonstrate the right attitude and a drive to succeed have the opportunity to progress through various levels, starting from 1st Line and advancing to 2nd and 3rd Line roles. We encourage the development of your skill sets, allowing you to realise your full potential in the field of IT. Moreover, at Proact, career progression isn't limited to specific departments. We offer opportunities for advancement in areas such as Networking, Security, Service Delivery, Team Leadership/Management, and beyond. In fact, many of our past apprentices have grown within the company and now hold key positions across the teams. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
WE'RE RECRUITING! As one of the UK's fastest growing MSPs, we're on the lookout for a 3rd Line Service Desk Engineer Location: Remote working with office travel when required (Can travel / be based at any Nasstar Office - Telford / Wakeield / Poole) Salary: Competitive base + benefits Job Type: Permanent Hours: Monday - Friday (Standard Hours) About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with! About the Role An opportunity to join a growing support team and resolve issues for customers from all over the world, by delivering exceptional customer service for Nasstar's Managed Service customers. The aim of individuals in this role is to fix the more complex issues being raised to the Service Desk and to disseminate that knowledge to your peers. You will also work closely with other resolve groups, to facilitate the successful resolution of customer issues. You will be required to progress all support incidents in line with the customers SLA ensuring that any updates are entered into the tickets including investigative steps and clear updates that can be relayed to the customer in a clear and concise manner. To achieve this target, you will need to be agile in managing your tickets constantly re-evaluating priorities. Responsibilities: Be the technical escalation point for Level 1 and Level 2 engineers within the Service Desk To provide assistance with complex issues. To ensure updates are provided to team members that can be disseminated to customers To carry out root cause analysis on problems identified Actively managing and maintaining a list of assigned tickets. By ensuring they are regularly updated in-line with SLAs Ensuring any investigative work is documented within Keeping the customer/Level 1 team informed and updated with the progression of their issue. To maintain good work relationships with vendors Ensure any escalations to vendors are monitored and updated on a regular basis Ensuring vendors are provided with access and knowledge required to service our customers Ensure clear and concise information is provided with vendors to ensure a speedy resolution. Ensure customer environments and managed and maintained to a high standard Managed and maintain group policies for customers Review and resolve proactive alerts Perform a variety of maintenance tasks as required, such as diagnosis of problems, patching and capacity management. What we are looking for: Education & Qualifications: Microsoft Associate Certifications Citrix CCP-V or AppDS CompTIA Linux+ Network certification such as (CCNA, JNCIA or NSE 4) Experience: Working under pressure, especially when a critical issue has occurred. Managing your own workload. Working for a Managed Service Provider (MSP) Previous IT experience Experience with the use of an ITSM toolset (ideally ServiceNow) Experience working within 3rd Line Service Desk team. Skills / Aptitude: IP network design including routing, switching, VLANS, Firewalls, VPNs, DNS, DHCP, FTTP, Wireless WAN. Good knowledge in one of the popular Firewall brands - Fortinet, Sonicwall, Cisco, Draytek etc and a working use of Cisco IOS and networking equipment. Exposure to HP platforms and server hardware with working knowledge of RAID arrays and SANs. Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services Experience with Windows Server 2016/19/22, Exchange 2019, Remote Desktop Services, Hyper-V, Active Directory. At least five years of Microsoft server level IT experience. Demonstrable troubleshooting skills that range from overall network diagnostics to Azure Active Directory synchronisation, mail flow issues etc. Linux server management and maintenance. A working knowledge of PowerShell. Specific knowledge of Datto, Veeam or Carbonite Backup solutions. Equal Opportunities: Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. A note for agencies: Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.
Apr 30, 2024
Full time
WE'RE RECRUITING! As one of the UK's fastest growing MSPs, we're on the lookout for a 3rd Line Service Desk Engineer Location: Remote working with office travel when required (Can travel / be based at any Nasstar Office - Telford / Wakeield / Poole) Salary: Competitive base + benefits Job Type: Permanent Hours: Monday - Friday (Standard Hours) About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with! About the Role An opportunity to join a growing support team and resolve issues for customers from all over the world, by delivering exceptional customer service for Nasstar's Managed Service customers. The aim of individuals in this role is to fix the more complex issues being raised to the Service Desk and to disseminate that knowledge to your peers. You will also work closely with other resolve groups, to facilitate the successful resolution of customer issues. You will be required to progress all support incidents in line with the customers SLA ensuring that any updates are entered into the tickets including investigative steps and clear updates that can be relayed to the customer in a clear and concise manner. To achieve this target, you will need to be agile in managing your tickets constantly re-evaluating priorities. Responsibilities: Be the technical escalation point for Level 1 and Level 2 engineers within the Service Desk To provide assistance with complex issues. To ensure updates are provided to team members that can be disseminated to customers To carry out root cause analysis on problems identified Actively managing and maintaining a list of assigned tickets. By ensuring they are regularly updated in-line with SLAs Ensuring any investigative work is documented within Keeping the customer/Level 1 team informed and updated with the progression of their issue. To maintain good work relationships with vendors Ensure any escalations to vendors are monitored and updated on a regular basis Ensuring vendors are provided with access and knowledge required to service our customers Ensure clear and concise information is provided with vendors to ensure a speedy resolution. Ensure customer environments and managed and maintained to a high standard Managed and maintain group policies for customers Review and resolve proactive alerts Perform a variety of maintenance tasks as required, such as diagnosis of problems, patching and capacity management. What we are looking for: Education & Qualifications: Microsoft Associate Certifications Citrix CCP-V or AppDS CompTIA Linux+ Network certification such as (CCNA, JNCIA or NSE 4) Experience: Working under pressure, especially when a critical issue has occurred. Managing your own workload. Working for a Managed Service Provider (MSP) Previous IT experience Experience with the use of an ITSM toolset (ideally ServiceNow) Experience working within 3rd Line Service Desk team. Skills / Aptitude: IP network design including routing, switching, VLANS, Firewalls, VPNs, DNS, DHCP, FTTP, Wireless WAN. Good knowledge in one of the popular Firewall brands - Fortinet, Sonicwall, Cisco, Draytek etc and a working use of Cisco IOS and networking equipment. Exposure to HP platforms and server hardware with working knowledge of RAID arrays and SANs. Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services Experience with Windows Server 2016/19/22, Exchange 2019, Remote Desktop Services, Hyper-V, Active Directory. At least five years of Microsoft server level IT experience. Demonstrable troubleshooting skills that range from overall network diagnostics to Azure Active Directory synchronisation, mail flow issues etc. Linux server management and maintenance. A working knowledge of PowerShell. Specific knowledge of Datto, Veeam or Carbonite Backup solutions. Equal Opportunities: Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. A note for agencies: Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.
Belcan is recruiting for a Control Systems Engineer in Cheltenham - Hybrid Permanent role. You will be working on a number of live projects within the energy and utilities sectors, covering full project lifecycle, from design to delivery. Whilst the role will encompass projects across a portfolio of clients, the immediate requirement will be focussing on an innovation project which is now being rolled out as Business-As-Usual for our client surrounding the build and implementation of an in-house SCADA solution using open-source technology. You will be based out of our office in Cheltenham with 3 days expected in the office and the remaining days home-based. Some travel to client sites will be required on an ad-hoc basis. Key responsibilities: Carry out full lifecycle activities on brownfield projects, including the creation of user specifications, test procedures, PLC software programming, and on-site testing. Generate and maintain project technical documentation Site commissioning Test systems design, build and document Controlled assurance updates to defined procedures Qualifications, Skills & Experience Essential: Knowledge of HMI & SCADA systems Knowledge of full PLC software design and build lifecycle, including associated international standards. Experience in using one or more control system hardware platforms (such as Siemens, Allen Bradley, ABB). Ability to perform unsupervised on own initiative and as part of a team Proficiency in all areas of Microsoft Office, including Word, Excel, PowerPoint and Teams. Technical qualification to HND or Degree level (e.g. Electrical Engineering, Computer Engineering, Systems Engineering). Preferred: Experienced in working to CDM regulations Understanding of electrical schematics and panel drawings Knowledge of OT Cyber security standards such as IEC-62443 Experience within Oil & Gas, Petrochemicals, Process or Gas Compression The role offers the opportunity to join a growing company with an expanding projects portfolio. About Us Belcan is a specialist engineering consultancy providing control & instrumentation engineering, process & technical safety services, and OT cyber security consultancy services. Founded in 2008 we are a team of high calibre engineers and have a passion for combining engineering and innovation. Belcan is an international engineering firm founded over 60 years ago, serving customers in over 60 locations worldwide. This vacancy is being advertised by Belcan. JBRP1_UKTJ
Apr 30, 2024
Full time
Belcan is recruiting for a Control Systems Engineer in Cheltenham - Hybrid Permanent role. You will be working on a number of live projects within the energy and utilities sectors, covering full project lifecycle, from design to delivery. Whilst the role will encompass projects across a portfolio of clients, the immediate requirement will be focussing on an innovation project which is now being rolled out as Business-As-Usual for our client surrounding the build and implementation of an in-house SCADA solution using open-source technology. You will be based out of our office in Cheltenham with 3 days expected in the office and the remaining days home-based. Some travel to client sites will be required on an ad-hoc basis. Key responsibilities: Carry out full lifecycle activities on brownfield projects, including the creation of user specifications, test procedures, PLC software programming, and on-site testing. Generate and maintain project technical documentation Site commissioning Test systems design, build and document Controlled assurance updates to defined procedures Qualifications, Skills & Experience Essential: Knowledge of HMI & SCADA systems Knowledge of full PLC software design and build lifecycle, including associated international standards. Experience in using one or more control system hardware platforms (such as Siemens, Allen Bradley, ABB). Ability to perform unsupervised on own initiative and as part of a team Proficiency in all areas of Microsoft Office, including Word, Excel, PowerPoint and Teams. Technical qualification to HND or Degree level (e.g. Electrical Engineering, Computer Engineering, Systems Engineering). Preferred: Experienced in working to CDM regulations Understanding of electrical schematics and panel drawings Knowledge of OT Cyber security standards such as IEC-62443 Experience within Oil & Gas, Petrochemicals, Process or Gas Compression The role offers the opportunity to join a growing company with an expanding projects portfolio. About Us Belcan is a specialist engineering consultancy providing control & instrumentation engineering, process & technical safety services, and OT cyber security consultancy services. Founded in 2008 we are a team of high calibre engineers and have a passion for combining engineering and innovation. Belcan is an international engineering firm founded over 60 years ago, serving customers in over 60 locations worldwide. This vacancy is being advertised by Belcan. JBRP1_UKTJ
HV Estimator Working from home, the successful candidate must possess demonstrable experience and technical expertise from within the HV power, utilities and / or critical national electrical infrastructure sectors. Our client is aims to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks and create a market leading, service driven provider within the industry, built on foundations of multi-year tier 1 frameworks, individual major projects and recurring private network maintenance agreements, all supported by smart systems Overview Due to continued expansion and the commitment to sustained and profitable growth, our client now wishes to appoint a highly motivated and industry experienced HV Electrical Estimator for their UK wide HV power business. Reporting to the board of Directors, the main purpose of this role will be to take responsibility for managing the development and production of highly competitive tenders and estimates for multiple contracts, frameworks or singular projects, ensuring maximum opportunity and minimum risk, and that clients and partners receive a high-quality service on time and to challenging budget requirements. The successful candidate will also contribute to all major HV preconstruction activities, ensuring successful project acquisition and timely handover to operations. This role allows you the opportunity to tender new business across the UK with a key focus on building long-term relationships with new and existing customers, whilst overseeing the quotation and tendering process through to design. The Role Preparation of tenders from LV to 132kV Providing quotations and tenders for new connection works and turnkey projects utilising in-house teams and supply chain partners Key account management for new and existing customers, including conducting top-level reviews with clients Talking to manufacturers and suppliers to develop partnerships for turnkey solutions Following up quotations and offering feedback to the tendering and sales teams for both successful and unsuccessful bids Attend site surveys, route walks and or tender interviews as necessary Establishing key aspects associated with client requirements, providing quotations, liaising with internal departments and submitting final project abilities to clients Evaluate supplier and subcontract returns to ensure compliance with tender specifications and documentation Accurately undertake any necessary take-offs of drawings and schedules and perform data entry into the relevant estimating software / system Follow all company procedures for enquiry and tender handling Draft commentary regarding exclusions and clarifications associated with return offers Working with relevant business systems to maintain data integrity Assist in creation / management of processes for estimating and major projects teams Managing client and key stakeholder requests in a professional and timely manner The Person We are looking for you to bring your ability to prepare Schedule of Rates, "take off" quantities from drawings or bill of quantities, and have previous experience within an HV environment Possess strong commercial and business awareness to enable you to identify and recommend appropriate bid proposals that meet client needs Highly motivated and accurate, as attention to detail is vital Proficient in the use of software such as Microsoft Office, Microsoft Teams and SharePoint across multiple platforms such as smart phones, tablets, laptops etc Excellent communication, including ability to adapt your communication style and outstanding listening skills with ability to follow verbal and written instruction Utilise information and industry knowledge / experience to produce innovative and competitive tenders Strong interpersonal skills with demonstrated ability to use your own initiative as well as work collaboratively as part of a team Ability to produce high quality proposals and reports with minimal supervision Ideally possess design and build capability with the ability to evaluate design scope gaps on tenders A highly attractive remuneration package is on offer for the successful candidate, coupled with career progression, along with challenging variety, security and longevity of work, given the companys leading industry status and their continued dedication to profitable growth. JBRP1_UKTJ
Apr 30, 2024
Full time
HV Estimator Working from home, the successful candidate must possess demonstrable experience and technical expertise from within the HV power, utilities and / or critical national electrical infrastructure sectors. Our client is aims to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks and create a market leading, service driven provider within the industry, built on foundations of multi-year tier 1 frameworks, individual major projects and recurring private network maintenance agreements, all supported by smart systems Overview Due to continued expansion and the commitment to sustained and profitable growth, our client now wishes to appoint a highly motivated and industry experienced HV Electrical Estimator for their UK wide HV power business. Reporting to the board of Directors, the main purpose of this role will be to take responsibility for managing the development and production of highly competitive tenders and estimates for multiple contracts, frameworks or singular projects, ensuring maximum opportunity and minimum risk, and that clients and partners receive a high-quality service on time and to challenging budget requirements. The successful candidate will also contribute to all major HV preconstruction activities, ensuring successful project acquisition and timely handover to operations. This role allows you the opportunity to tender new business across the UK with a key focus on building long-term relationships with new and existing customers, whilst overseeing the quotation and tendering process through to design. The Role Preparation of tenders from LV to 132kV Providing quotations and tenders for new connection works and turnkey projects utilising in-house teams and supply chain partners Key account management for new and existing customers, including conducting top-level reviews with clients Talking to manufacturers and suppliers to develop partnerships for turnkey solutions Following up quotations and offering feedback to the tendering and sales teams for both successful and unsuccessful bids Attend site surveys, route walks and or tender interviews as necessary Establishing key aspects associated with client requirements, providing quotations, liaising with internal departments and submitting final project abilities to clients Evaluate supplier and subcontract returns to ensure compliance with tender specifications and documentation Accurately undertake any necessary take-offs of drawings and schedules and perform data entry into the relevant estimating software / system Follow all company procedures for enquiry and tender handling Draft commentary regarding exclusions and clarifications associated with return offers Working with relevant business systems to maintain data integrity Assist in creation / management of processes for estimating and major projects teams Managing client and key stakeholder requests in a professional and timely manner The Person We are looking for you to bring your ability to prepare Schedule of Rates, "take off" quantities from drawings or bill of quantities, and have previous experience within an HV environment Possess strong commercial and business awareness to enable you to identify and recommend appropriate bid proposals that meet client needs Highly motivated and accurate, as attention to detail is vital Proficient in the use of software such as Microsoft Office, Microsoft Teams and SharePoint across multiple platforms such as smart phones, tablets, laptops etc Excellent communication, including ability to adapt your communication style and outstanding listening skills with ability to follow verbal and written instruction Utilise information and industry knowledge / experience to produce innovative and competitive tenders Strong interpersonal skills with demonstrated ability to use your own initiative as well as work collaboratively as part of a team Ability to produce high quality proposals and reports with minimal supervision Ideally possess design and build capability with the ability to evaluate design scope gaps on tenders A highly attractive remuneration package is on offer for the successful candidate, coupled with career progression, along with challenging variety, security and longevity of work, given the companys leading industry status and their continued dedication to profitable growth. JBRP1_UKTJ