Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Nov 16, 2021
Full time
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Identity & Access Management Analyst Title: Identity & Access Management Analyst Contract Type: Permanent x2 Location: West Ham Lane, Stratford and Sale Point, Manchester Our office in Sale Point, Manchester will be relocating to Old Trafford by early 2025 Persona: Agile, Office based 20-40% Salary: £29,500 - £33,154 pa depending on experience and location Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile.docx An excellent opportunity has arisen for an Identity & Access Management Analyst to join us. This role will help to support the operational Identity & Access Management activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting our strategic change projects as our IAM function matures and grows. The role reports directly to the Identity & Access Management Lead. The role holder will work closely with our colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as L&Q business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. This would suit someone technical and an analytical problem solver who enjoys working as part of a team in an evolving environment. As an Identity & Access Management Analyst, you will be part of the team that's driving Identity as the new security perimeter. The Identity & Access Management platform is constantly improving the way L&Q users gain access to systems and data. We are big users of Microsoft Active Directory, Azure, Office 365 and love things like identity lifecycle, role-based access, multi factor authentication, and privileged access management as per industry best practices and standards. Key Responsibilities include but not limited to: Deliver the BAU Identity and Access Management function through the Joiners, Movers and Leavers process in line with established operational processes Support the Access Management Team Lead with the design, documentation and improvements of the Joiner Mover and Leaver (JML) process that embeds continual improvements in service quality. Look at prioritising requests and monitoring scheduled Joiners/Movers/Leavers, working closely with HR department. Responding to IAM related incidents or requests via ITSM Tool or Telephony System in line with KPI's Work as a key point of contact for IAM related issues through escalation as part of security incidents Ensure SLAs (service level agreements) are met. Support improvements to the L&Q's Security related policies, standards, and procedures Experience/Knowledge: Experience with Microsoft Active Directory, Office 365 and Group Policy in a large enterprise environment required, Experience in PowerShell scripting and troubleshooting Active Directory issues desirable, Experience with Azure AD desirable such as Azure Active Directory built-in and custom roles, Privileged Identity Management, Azure Conditional Access Policies, Analytical, problem solving and detail-oriented, Desire to collaborate, share and learn by doing, Collaborate with other teams in Technology to successfully migrate from old methods to latest for improving User Life Cycle Management, including automation for provisioning and de- provisioning, and assignment of Role Base Access Controls, Excellent communication (written and verbal) and interpersonal skills and ability to work effectively at all levels in a collaborative team environment Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups. Strong interpersonal Proactive and self-starter Ability to communicate effectively, both orally and in writing at all levels of the organisation Ability to read, understand, follow, and enforce procedures Awareness of Identity Management and Access Governance Experience with managing user access management controls and processes, Awareness of the guiding principles and underlying requirements of compliance against regulatory requirements such as GDPR Skills, knowledge & experience of ITIL processes. Ideally hold the ITIL Foundation V3 qualification or higher but not essential. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. For the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Mar 29, 2024
Full time
Identity & Access Management Analyst Title: Identity & Access Management Analyst Contract Type: Permanent x2 Location: West Ham Lane, Stratford and Sale Point, Manchester Our office in Sale Point, Manchester will be relocating to Old Trafford by early 2025 Persona: Agile, Office based 20-40% Salary: £29,500 - £33,154 pa depending on experience and location Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile.docx An excellent opportunity has arisen for an Identity & Access Management Analyst to join us. This role will help to support the operational Identity & Access Management activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting our strategic change projects as our IAM function matures and grows. The role reports directly to the Identity & Access Management Lead. The role holder will work closely with our colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as L&Q business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. This would suit someone technical and an analytical problem solver who enjoys working as part of a team in an evolving environment. As an Identity & Access Management Analyst, you will be part of the team that's driving Identity as the new security perimeter. The Identity & Access Management platform is constantly improving the way L&Q users gain access to systems and data. We are big users of Microsoft Active Directory, Azure, Office 365 and love things like identity lifecycle, role-based access, multi factor authentication, and privileged access management as per industry best practices and standards. Key Responsibilities include but not limited to: Deliver the BAU Identity and Access Management function through the Joiners, Movers and Leavers process in line with established operational processes Support the Access Management Team Lead with the design, documentation and improvements of the Joiner Mover and Leaver (JML) process that embeds continual improvements in service quality. Look at prioritising requests and monitoring scheduled Joiners/Movers/Leavers, working closely with HR department. Responding to IAM related incidents or requests via ITSM Tool or Telephony System in line with KPI's Work as a key point of contact for IAM related issues through escalation as part of security incidents Ensure SLAs (service level agreements) are met. Support improvements to the L&Q's Security related policies, standards, and procedures Experience/Knowledge: Experience with Microsoft Active Directory, Office 365 and Group Policy in a large enterprise environment required, Experience in PowerShell scripting and troubleshooting Active Directory issues desirable, Experience with Azure AD desirable such as Azure Active Directory built-in and custom roles, Privileged Identity Management, Azure Conditional Access Policies, Analytical, problem solving and detail-oriented, Desire to collaborate, share and learn by doing, Collaborate with other teams in Technology to successfully migrate from old methods to latest for improving User Life Cycle Management, including automation for provisioning and de- provisioning, and assignment of Role Base Access Controls, Excellent communication (written and verbal) and interpersonal skills and ability to work effectively at all levels in a collaborative team environment Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups. Strong interpersonal Proactive and self-starter Ability to communicate effectively, both orally and in writing at all levels of the organisation Ability to read, understand, follow, and enforce procedures Awareness of Identity Management and Access Governance Experience with managing user access management controls and processes, Awareness of the guiding principles and underlying requirements of compliance against regulatory requirements such as GDPR Skills, knowledge & experience of ITIL processes. Ideally hold the ITIL Foundation V3 qualification or higher but not essential. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. For the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Senior Security Operations Analyst Salary - Up To 55,000 On-Site Currently partnered with the leading multinational aerospace organsisation who are hiring an advanced cyber security analyst into their state-of-the-art CSOC function. This is an amazing role in which you will be at the forefront of multiple complex incidents and proactively searching for the latest emerging threats in the industry. This is a seriously exciting opportunity to join an industry leading team and get exposure to an enormous volume of nation state sponsored attacks on a daily basis, whilst receiving a generous remuneration package and significant budget for training. Key Responsibilities: Act as a lead and technical escalation point for all critical information security incidents. Utilise internal and external resources to proactively research emerging threats, vulnerabilities and threat intelligence on various adversaries and attack methods. Collaboratively work with the wider cyber defence team to recommend ways to develop automated processes and develop fully automated response plans. Proactively research emerging threats and lead proactive threat hunting campaigns across the internal network, leveraging threat intelligence feeds from various adversaries and attack methods. Required Skills: Demonstrated experience working in an advanced SOC function as technical lead across multiple functions. Practical experience responding to major cyber-attacks, nation-state sponsored attacks and ransomware investigations. Having a proactive approach to leading threat hunting campaigns and researching the latest threats / malware, deconstructing, and rebuilding where appropriate. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
Mar 29, 2024
Full time
Senior Security Operations Analyst Salary - Up To 55,000 On-Site Currently partnered with the leading multinational aerospace organsisation who are hiring an advanced cyber security analyst into their state-of-the-art CSOC function. This is an amazing role in which you will be at the forefront of multiple complex incidents and proactively searching for the latest emerging threats in the industry. This is a seriously exciting opportunity to join an industry leading team and get exposure to an enormous volume of nation state sponsored attacks on a daily basis, whilst receiving a generous remuneration package and significant budget for training. Key Responsibilities: Act as a lead and technical escalation point for all critical information security incidents. Utilise internal and external resources to proactively research emerging threats, vulnerabilities and threat intelligence on various adversaries and attack methods. Collaboratively work with the wider cyber defence team to recommend ways to develop automated processes and develop fully automated response plans. Proactively research emerging threats and lead proactive threat hunting campaigns across the internal network, leveraging threat intelligence feeds from various adversaries and attack methods. Required Skills: Demonstrated experience working in an advanced SOC function as technical lead across multiple functions. Practical experience responding to major cyber-attacks, nation-state sponsored attacks and ransomware investigations. Having a proactive approach to leading threat hunting campaigns and researching the latest threats / malware, deconstructing, and rebuilding where appropriate. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
My client is seeking a talented and experienced Senior SOC Analyst to join the new SOC team. The role requires a diligent and proactive individual with extensive knowledge of Threat Hunting & Detection. Client Details This is a fast growing managed service provider, which offers bespoke IT, Security Operations, and Compliance solutions to customers globally. Description Oversee all SOC L2 / L3 activities Perform threats hunting / detecting and security incidents response duties Develop and implement security protocols, playbooks, and procedures Coordinate with the IT infrastructure team on security-related projects and initiatives. Provide training and guidance to junior SOC analysts. Stay updated with the latest security trends and advancements Report on security activities and incidents to the management team. Participate in emergency response and recovery activities as required. Profile Extensive knowledge of SOC operations Solid experience in threats hunting and detection Experience in Microsoft security technologies like Defender and Sentinel Strong analytical skills and attention to detail. Excellent communication and team collaboration skills. A proactive and problem-solving mindset. Strong knowledge of security protocols and risk assessment techniques. Job Offer 25 days holidays plus bank holidays, increasing with the serving years Health Care Insurance Hybrid working
Mar 28, 2024
Full time
My client is seeking a talented and experienced Senior SOC Analyst to join the new SOC team. The role requires a diligent and proactive individual with extensive knowledge of Threat Hunting & Detection. Client Details This is a fast growing managed service provider, which offers bespoke IT, Security Operations, and Compliance solutions to customers globally. Description Oversee all SOC L2 / L3 activities Perform threats hunting / detecting and security incidents response duties Develop and implement security protocols, playbooks, and procedures Coordinate with the IT infrastructure team on security-related projects and initiatives. Provide training and guidance to junior SOC analysts. Stay updated with the latest security trends and advancements Report on security activities and incidents to the management team. Participate in emergency response and recovery activities as required. Profile Extensive knowledge of SOC operations Solid experience in threats hunting and detection Experience in Microsoft security technologies like Defender and Sentinel Strong analytical skills and attention to detail. Excellent communication and team collaboration skills. A proactive and problem-solving mindset. Strong knowledge of security protocols and risk assessment techniques. Job Offer 25 days holidays plus bank holidays, increasing with the serving years Health Care Insurance Hybrid working
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Mar 28, 2024
Full time
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
SOC Analyst - Level 1 / 2 Based onsite in Milton Keynes office £35,000 - £45,000 Start ASAP Based in Milton Keynes, my client are seeking a highly motivated individual with a strong background in cybersecurity to join their dynamic team. Responsibilities: Monitor security systems to detect and respond to security incidents in real-time. Analyze security alerts and logs to investigate potential security breaches or threats. Conduct in-depth analysis of security events to determine the extent of any compromises. Develop and implement security measures to protect against cyber threats and vulnerabilities. Collaborate with cross-functional teams to provide incident response and remediation guidance. Stay up-to-date with the latest security threats, vulnerabilities, and technologies. Skills: Familiarity with SIEM tools Microsoft Sentinel Operations & Administration Microsoft Defender XDR Operations & Administration Microsoft 365 Administration Azure Cloud Services Windows Client & Server Good understanding of Networking & Networking Services Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience may be considered in lieu of a degree. Proven experience working in a Security Operations Center or similar role. Strong understanding of cybersecurity principles, tools, and technologies. Proficiency in using security information and event management (SIEM) tools. Knowledge of network protocols, firewall technologies, and intrusion detection/prevention systems. Excellent analytical and problem-solving skills with the ability to prioritize and manage multiple tasks efficiently. Relevant certifications such as MS SC-200, CompTIA Security+, Certified Information Systems Security Professional (CISSP), or equivalent certifications are a plus. Why Join Us: Opportunity to work in a collaborative and innovative environment. Competitive compensation and benefits package. Professional development and growth opportunities in the cybersecurity field. Be part of a team dedicated to protecting our organization's critical assets. If you're looking for an exciting opportunity to utilize your cybersecurity skills and contribute to a proactive security environment, we encourage you to apply. Join us in our mission to ensure the safety and integrity of our digital infrastructure. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Mar 28, 2024
Full time
SOC Analyst - Level 1 / 2 Based onsite in Milton Keynes office £35,000 - £45,000 Start ASAP Based in Milton Keynes, my client are seeking a highly motivated individual with a strong background in cybersecurity to join their dynamic team. Responsibilities: Monitor security systems to detect and respond to security incidents in real-time. Analyze security alerts and logs to investigate potential security breaches or threats. Conduct in-depth analysis of security events to determine the extent of any compromises. Develop and implement security measures to protect against cyber threats and vulnerabilities. Collaborate with cross-functional teams to provide incident response and remediation guidance. Stay up-to-date with the latest security threats, vulnerabilities, and technologies. Skills: Familiarity with SIEM tools Microsoft Sentinel Operations & Administration Microsoft Defender XDR Operations & Administration Microsoft 365 Administration Azure Cloud Services Windows Client & Server Good understanding of Networking & Networking Services Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience may be considered in lieu of a degree. Proven experience working in a Security Operations Center or similar role. Strong understanding of cybersecurity principles, tools, and technologies. Proficiency in using security information and event management (SIEM) tools. Knowledge of network protocols, firewall technologies, and intrusion detection/prevention systems. Excellent analytical and problem-solving skills with the ability to prioritize and manage multiple tasks efficiently. Relevant certifications such as MS SC-200, CompTIA Security+, Certified Information Systems Security Professional (CISSP), or equivalent certifications are a plus. Why Join Us: Opportunity to work in a collaborative and innovative environment. Competitive compensation and benefits package. Professional development and growth opportunities in the cybersecurity field. Be part of a team dedicated to protecting our organization's critical assets. If you're looking for an exciting opportunity to utilize your cybersecurity skills and contribute to a proactive security environment, we encourage you to apply. Join us in our mission to ensure the safety and integrity of our digital infrastructure. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Here at esure, we're no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we're getting ready for more. It's creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development. We're transforming the way we manage and deliver technology service at esure to improve the service we give our customers and colleagues in a more progressive and agile way centred on new processes, modern tooling, and automation. We're looking for a Technical Operations Analyst who isn't afraid to do things a little differently. We need someone to support us in rethinking how we deliver service excellence to our customers by investing in automation and self-service, moving from a traditional service desk to a service centre of excellence. This is a hybrid working position to be on-site in our Reigate office 3 days per week (Tuesday, Wednesday & Thursday) to support our colleagues with all things tech! What you will do: Provide outstanding support to our customers, covering first and second line incident management, support, and services. You will be the first point of contact for customers on our Tech Bar service, effectively being the face of Tech Op's! This will be first and second line hardware and Software support covering both Windows and Apple devices. Provide first-line support for Azure issues, with a specific focus on Azure Virtual Desktop (AVD) support. Monitor and manage operations and security dashboards as part of a central TOC team. Identify and implement automation opportunities for issue resolution, considering both Agile and ITIL practices. Contribute to an automation-first culture streamlining processes and enhancing efficiency. Assist in developing an automated and robust Joiners, Movers, Leaver's process, including privileged access reviews with Azure AD, Jira Service Management and automation technologies. Support and collaborate during major incidents with Service Management teams for swift resolution. Provide ongoing support via an on-call rota, supporting the business-critical teams as required. We'd love you to have: A passion for technology, innovation and how we can do things differently for our customer A great understanding of modern, cloud-based technology and associated monitoring (cloud-based Active Directory and Exchange experience is key) Experience of ITIL Service Management applied in an Agile model (ITIL Certified preferable). Demonstratable experience of working in a service desk with a focus on enhancing the customer experience. Experience of supporting major incident management through to resolution. Knowledge of various cyber security technologies and associated monitoring. A natural trouble-shooter, inquisitive and always seeking answers and solutions to problems. Why choose us? This is your opportunity to be at the forefront of our game-changing journey and be part of something truly special! And to top it off, here are some perks to life at esure A competitive salary that recognises your skills and potential A bonus scheme that celebrates your contribution to esure's success Discounts on our insurance products, for you and your family 25 days annual leave, plus 8 flex days to be taken as and when suits you Benefits just for you: our hub - My Benefits Box - is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Grow your career with us: whatever your goals, we'll support you with hands-on training, mentoring, a LinkedIn Learning licence, access to our exclusive Academies, regular career conversations, and expert partner resources from the likes of Women in Data and Women in Tech. Join our communities: our networks give you the chance to connect, learn and share with like-minded colleagues across the business - for work and play. So, it's no surprise our people consistently rate 'making friends at work' one of the highest scorers in our colleague engagement survey More flexibility for you: we're a proud supporter of the ABI's Make Flexible Work campaign and welcome you to ask about the flexibility you need, whether it's part time, job sharing, or compressed hours. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. Live a healthy lifestyle: we offer lots of support, so you feel like the best version of yourself - like specialist advice through our employee assistance programme, wellbeing classes, access to the My Health Advantage app, our Big Team Challenge, and learning sessions on topics like menopause. A helping hand to do your bit for a greener and safer world: driving good in the world couldn't be more important to us. That's why we encourage colleagues to use volunteering days to support their local communities and have lots of initiatives to help you live a greener lifestyle. Everyday appreciation: praise from your colleagues means the world! Our social recognition tool makes it easy to give colleagues the praise they deserve, and you could even be shortlisted for a company-wide ACE Award. We understand some people may not apply for jobs unless they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.
Mar 28, 2024
Full time
Here at esure, we're no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we're getting ready for more. It's creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development. We're transforming the way we manage and deliver technology service at esure to improve the service we give our customers and colleagues in a more progressive and agile way centred on new processes, modern tooling, and automation. We're looking for a Technical Operations Analyst who isn't afraid to do things a little differently. We need someone to support us in rethinking how we deliver service excellence to our customers by investing in automation and self-service, moving from a traditional service desk to a service centre of excellence. This is a hybrid working position to be on-site in our Reigate office 3 days per week (Tuesday, Wednesday & Thursday) to support our colleagues with all things tech! What you will do: Provide outstanding support to our customers, covering first and second line incident management, support, and services. You will be the first point of contact for customers on our Tech Bar service, effectively being the face of Tech Op's! This will be first and second line hardware and Software support covering both Windows and Apple devices. Provide first-line support for Azure issues, with a specific focus on Azure Virtual Desktop (AVD) support. Monitor and manage operations and security dashboards as part of a central TOC team. Identify and implement automation opportunities for issue resolution, considering both Agile and ITIL practices. Contribute to an automation-first culture streamlining processes and enhancing efficiency. Assist in developing an automated and robust Joiners, Movers, Leaver's process, including privileged access reviews with Azure AD, Jira Service Management and automation technologies. Support and collaborate during major incidents with Service Management teams for swift resolution. Provide ongoing support via an on-call rota, supporting the business-critical teams as required. We'd love you to have: A passion for technology, innovation and how we can do things differently for our customer A great understanding of modern, cloud-based technology and associated monitoring (cloud-based Active Directory and Exchange experience is key) Experience of ITIL Service Management applied in an Agile model (ITIL Certified preferable). Demonstratable experience of working in a service desk with a focus on enhancing the customer experience. Experience of supporting major incident management through to resolution. Knowledge of various cyber security technologies and associated monitoring. A natural trouble-shooter, inquisitive and always seeking answers and solutions to problems. Why choose us? This is your opportunity to be at the forefront of our game-changing journey and be part of something truly special! And to top it off, here are some perks to life at esure A competitive salary that recognises your skills and potential A bonus scheme that celebrates your contribution to esure's success Discounts on our insurance products, for you and your family 25 days annual leave, plus 8 flex days to be taken as and when suits you Benefits just for you: our hub - My Benefits Box - is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Grow your career with us: whatever your goals, we'll support you with hands-on training, mentoring, a LinkedIn Learning licence, access to our exclusive Academies, regular career conversations, and expert partner resources from the likes of Women in Data and Women in Tech. Join our communities: our networks give you the chance to connect, learn and share with like-minded colleagues across the business - for work and play. So, it's no surprise our people consistently rate 'making friends at work' one of the highest scorers in our colleague engagement survey More flexibility for you: we're a proud supporter of the ABI's Make Flexible Work campaign and welcome you to ask about the flexibility you need, whether it's part time, job sharing, or compressed hours. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. Live a healthy lifestyle: we offer lots of support, so you feel like the best version of yourself - like specialist advice through our employee assistance programme, wellbeing classes, access to the My Health Advantage app, our Big Team Challenge, and learning sessions on topics like menopause. A helping hand to do your bit for a greener and safer world: driving good in the world couldn't be more important to us. That's why we encourage colleagues to use volunteering days to support their local communities and have lots of initiatives to help you live a greener lifestyle. Everyday appreciation: praise from your colleagues means the world! Our social recognition tool makes it easy to give colleagues the praise they deserve, and you could even be shortlisted for a company-wide ACE Award. We understand some people may not apply for jobs unless they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.
Systematix Technology Consultants Inc.
Portsmouth, Hampshire
Systematix is currently looking for an IT Operations Analyst to help with the implementation of a diverse global IT Operations network, for one of the world's leaders in Life Sciences technologies.ABOUT THE PROJECTOur client is one of the world's leading Life Sciences, with offices around the globe. Working as Infrastrucutre Operations Analyst for the Client Technologies division, you will be responsible for providing support for Global IT Operations including service desk, system administration, development, security and support of all relevant IT infrastructure, systems and applications.ABOUT THE RESPONSIBILITIES Providing user and administrative support for IT systems, applications and Infrastructure Providing technical guidance to users and management for IT related issues and queries Performing maintenance and troubleshooting of all relevant hardware, software and systems Assist Manager/Supervisor in development of desktop support and local server systems strategy Perform maintenance and troubleshooting of all relevant hardware and software. Implementation and support of network operating systems and services. Configuration, installation & deployment of all PC's and PC related peripherals. Configuration, installation, deployment & support of desktop management suite. Supporting local manufacturing systems. Developing and maintain appropriate desktop and server related procedures and ensure these procedures are enforced. Developing & maintaining appropriate disaster recovery procedures. Developing a working knowledge of department specific applications. Keeping abreast of technical aspects of PC-LAN computing environment. Providing project management for implementations and roll-outs. Providing Manager/Supervisor with equipment projections and assist with purchasing. Performing daily backup procedures as defined by technical leads. Identifying opportunities and recommend solutions for improving service, efficiency and effectiveness. Performing system analysis and utilisation reports as required. Logging into and using telephone and computer based Service Desk system to record all support activities. ABOUT THE QUALIFICATIONS Associate's Degree in Information Technology (or equivalent) Up-to-date professional IT certification 4+ year experience of providing second line end user desktop support 4+ year experience of PC applications / operating systems / hardware Strong knowledge of IT hardware and associated peripherals Excellent knowledge of Microsoft operating system and Office applications Ability to use technical documentation and diagnostic tools to solve hardware and software problems Ability to work as part of a team Excellent judgment and strong analytical skills as well as follow-up and organizational skills Strong written and verbal communication skills Ability to perform risk assessments Willing to provide out of hours support and coverage for National holidays ABOUT THE ROLEThis is a 3-month contract to be performed onsite at our client's location in the South East England area. ABOUT SYSTEMATIXSystematix is a Global Consulting and Resourcing firm head quartered in Canada with offices across North America and the United Kingdom. We provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we don't just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community. Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of members of the designated groups (women, indigenous peoples, members of visible minority groups, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act in the Systematix Technology Consultants Inc workforce.
Mar 28, 2024
Full time
Systematix is currently looking for an IT Operations Analyst to help with the implementation of a diverse global IT Operations network, for one of the world's leaders in Life Sciences technologies.ABOUT THE PROJECTOur client is one of the world's leading Life Sciences, with offices around the globe. Working as Infrastrucutre Operations Analyst for the Client Technologies division, you will be responsible for providing support for Global IT Operations including service desk, system administration, development, security and support of all relevant IT infrastructure, systems and applications.ABOUT THE RESPONSIBILITIES Providing user and administrative support for IT systems, applications and Infrastructure Providing technical guidance to users and management for IT related issues and queries Performing maintenance and troubleshooting of all relevant hardware, software and systems Assist Manager/Supervisor in development of desktop support and local server systems strategy Perform maintenance and troubleshooting of all relevant hardware and software. Implementation and support of network operating systems and services. Configuration, installation & deployment of all PC's and PC related peripherals. Configuration, installation, deployment & support of desktop management suite. Supporting local manufacturing systems. Developing and maintain appropriate desktop and server related procedures and ensure these procedures are enforced. Developing & maintaining appropriate disaster recovery procedures. Developing a working knowledge of department specific applications. Keeping abreast of technical aspects of PC-LAN computing environment. Providing project management for implementations and roll-outs. Providing Manager/Supervisor with equipment projections and assist with purchasing. Performing daily backup procedures as defined by technical leads. Identifying opportunities and recommend solutions for improving service, efficiency and effectiveness. Performing system analysis and utilisation reports as required. Logging into and using telephone and computer based Service Desk system to record all support activities. ABOUT THE QUALIFICATIONS Associate's Degree in Information Technology (or equivalent) Up-to-date professional IT certification 4+ year experience of providing second line end user desktop support 4+ year experience of PC applications / operating systems / hardware Strong knowledge of IT hardware and associated peripherals Excellent knowledge of Microsoft operating system and Office applications Ability to use technical documentation and diagnostic tools to solve hardware and software problems Ability to work as part of a team Excellent judgment and strong analytical skills as well as follow-up and organizational skills Strong written and verbal communication skills Ability to perform risk assessments Willing to provide out of hours support and coverage for National holidays ABOUT THE ROLEThis is a 3-month contract to be performed onsite at our client's location in the South East England area. ABOUT SYSTEMATIXSystematix is a Global Consulting and Resourcing firm head quartered in Canada with offices across North America and the United Kingdom. We provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we don't just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community. Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of members of the designated groups (women, indigenous peoples, members of visible minority groups, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act in the Systematix Technology Consultants Inc workforce.
Infrastructure Engineer St Ives, Cambridgeshire. Monday - Friday 8:00am - 5:00pm £35,000 - £45,000 Depending on experience Benefits: 25 Days holiday + 8 bank holidays, Company Events, Cycle to work scheme, Health & well-being programme, referral programme, Onsite parking, Uniform and Safety garments provided, 24/7 free access to Udemy for business as well as mentoring and other growth opportunities. Due to growth, our client based in St Ives is seeking an experienced Infrastructure Engineer to join their growing team. We are seeking a candidates with at least 6 years experience and ideally experience of working with multiple clients. You will provide day-to-day front-end support to clients to include resolving incidents and fulfilling service requests to minimise client disruption. Whilst this role is office based, you will be required to visit clients' premises at times, therefore a Full driving licence and own transport is required. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. What our client can offer you: Provide prompt, accurate and consistent communication to clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures. Onboard new clients, assessing and documenting current systems and infrastructure. Implement change/new systems and hardware at clients sites. Investigate, diagnose and resolve technical incidents, escalating where appropriate. Travel to and from sites across the UK (some overnight stays possible). Guide and support 1st,2nd and 3rd line service desk analysts as well as field service technicians, mentoring and coaching to enhance skills and abilities. What we are looking for: Microsoft 365 certified: Modern Desktop Administrator Associate, Draytek DCNA certified, 3CX Qualified (advanced), MCSA Windows Server 2016-19 or equivalent, MTA:Networking security and windows server administrator fundamental, Microsoft Certified :Azure Fundamentals, Microsoft Exchange qualifications, Microsoft 365 certified: fundamentals or equivalent. Experience of working in a Service Desk Environment for at least 6 years. Experience of working with a variety of clients. Expert knowledge of mobile phone devices, both apple and android. Knowledge of hardware such as printers and Bluetooth peripherals. Previous experience in supporting and implementing client hardware and software. Previous experience in implementing various Firewall technologies. Experience in supporting and diagnosing LAN, WAN and VLAN typologies. So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Mar 28, 2024
Full time
Infrastructure Engineer St Ives, Cambridgeshire. Monday - Friday 8:00am - 5:00pm £35,000 - £45,000 Depending on experience Benefits: 25 Days holiday + 8 bank holidays, Company Events, Cycle to work scheme, Health & well-being programme, referral programme, Onsite parking, Uniform and Safety garments provided, 24/7 free access to Udemy for business as well as mentoring and other growth opportunities. Due to growth, our client based in St Ives is seeking an experienced Infrastructure Engineer to join their growing team. We are seeking a candidates with at least 6 years experience and ideally experience of working with multiple clients. You will provide day-to-day front-end support to clients to include resolving incidents and fulfilling service requests to minimise client disruption. Whilst this role is office based, you will be required to visit clients' premises at times, therefore a Full driving licence and own transport is required. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. What our client can offer you: Provide prompt, accurate and consistent communication to clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures. Onboard new clients, assessing and documenting current systems and infrastructure. Implement change/new systems and hardware at clients sites. Investigate, diagnose and resolve technical incidents, escalating where appropriate. Travel to and from sites across the UK (some overnight stays possible). Guide and support 1st,2nd and 3rd line service desk analysts as well as field service technicians, mentoring and coaching to enhance skills and abilities. What we are looking for: Microsoft 365 certified: Modern Desktop Administrator Associate, Draytek DCNA certified, 3CX Qualified (advanced), MCSA Windows Server 2016-19 or equivalent, MTA:Networking security and windows server administrator fundamental, Microsoft Certified :Azure Fundamentals, Microsoft Exchange qualifications, Microsoft 365 certified: fundamentals or equivalent. Experience of working in a Service Desk Environment for at least 6 years. Experience of working with a variety of clients. Expert knowledge of mobile phone devices, both apple and android. Knowledge of hardware such as printers and Bluetooth peripherals. Previous experience in supporting and implementing client hardware and software. Previous experience in implementing various Firewall technologies. Experience in supporting and diagnosing LAN, WAN and VLAN typologies. So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
NOC/SOC Analyst Our trusted partner who operates on a global scale is seeking a NOC/SOC Analyst who has recent experience in troubleshooting, deployments, and surveying L2 access of a global company's network. The chosen candidate must possess capabilities in SIEM, Sentinel, Defender Endpoint and Azure/365 security to be considered for this position. This is an exciting opportunity for a candidate who has a real interest in cybersecurity as our client matures their security function.Our client is looking to pay a basic salary between £45,000 to £55,000 bonus + on-call allowance to start ASAP based in London 1 to 2 days PW in the office. Core responsibilities: Monitor logging of events in the SIEM and take appropriate actions. Review/action incidents to assess their urgency and escalate incidents if necessary. Identify incident's root cause and develop a plan to prevent future attacks. Documenting incidents and analysing data to help prevent future attacks. Assess the scope of an attack and affected systems and collecting data for further analysis. Contain and resolve cybersecurity incidents. Providing guidance and technical expertise to IT operational stakeholders. Threat modelling to mitigate the most important attack vectors against our infrastructure. Identify and develop reporting methods to evaluate the effectiveness of system changes. Working with MSSP's to enable efficient Incident Response and Security Operations. Monitor endpoint security and endpoint detection and respond appropriately to threats. Support SOC / NOC assessments and Compliance/Audit assessments. Core technical skill set: Proven experience within security and networking environments preferably within retail, property or MSP / Consultancy is a must have. A background in network security, with demonstrable experience in SIEM and Network technologies using Sentinel is must have. Strong understanding in Azure and M356 security is must have. Good knowledge with Defender XDR, Defender Endpoint Identity, Defender for Cloud and Cloud Apps is a must have. Good understanding of Fortinet products including firewall, NAC, Proxies and SD-WAN is a must have. Experienced with either cloud 0r on-prem web proxies including ForcePoint nice to have The following certifications are desirable Microsoft SC-100, SC-200, SC-300 and AZ-104. Package: £45,000 to £55,000 circa / bonus package / 10% pension / Hybrid working (1 to 2 days in office) / Health / Life insurance and many more excellent benefits / Travel perks
Mar 28, 2024
Full time
NOC/SOC Analyst Our trusted partner who operates on a global scale is seeking a NOC/SOC Analyst who has recent experience in troubleshooting, deployments, and surveying L2 access of a global company's network. The chosen candidate must possess capabilities in SIEM, Sentinel, Defender Endpoint and Azure/365 security to be considered for this position. This is an exciting opportunity for a candidate who has a real interest in cybersecurity as our client matures their security function.Our client is looking to pay a basic salary between £45,000 to £55,000 bonus + on-call allowance to start ASAP based in London 1 to 2 days PW in the office. Core responsibilities: Monitor logging of events in the SIEM and take appropriate actions. Review/action incidents to assess their urgency and escalate incidents if necessary. Identify incident's root cause and develop a plan to prevent future attacks. Documenting incidents and analysing data to help prevent future attacks. Assess the scope of an attack and affected systems and collecting data for further analysis. Contain and resolve cybersecurity incidents. Providing guidance and technical expertise to IT operational stakeholders. Threat modelling to mitigate the most important attack vectors against our infrastructure. Identify and develop reporting methods to evaluate the effectiveness of system changes. Working with MSSP's to enable efficient Incident Response and Security Operations. Monitor endpoint security and endpoint detection and respond appropriately to threats. Support SOC / NOC assessments and Compliance/Audit assessments. Core technical skill set: Proven experience within security and networking environments preferably within retail, property or MSP / Consultancy is a must have. A background in network security, with demonstrable experience in SIEM and Network technologies using Sentinel is must have. Strong understanding in Azure and M356 security is must have. Good knowledge with Defender XDR, Defender Endpoint Identity, Defender for Cloud and Cloud Apps is a must have. Good understanding of Fortinet products including firewall, NAC, Proxies and SD-WAN is a must have. Experienced with either cloud 0r on-prem web proxies including ForcePoint nice to have The following certifications are desirable Microsoft SC-100, SC-200, SC-300 and AZ-104. Package: £45,000 to £55,000 circa / bonus package / 10% pension / Hybrid working (1 to 2 days in office) / Health / Life insurance and many more excellent benefits / Travel perks
I am currently working on an exciting opportunity based in the Swindon area. I will be looking to speak with Junior Security Analyst who is either in an existing role or an aspiring security analyst looking to start their career in IT Security. This opportunity offers free inhouse training and development with clear promotion targets. Job Title: Junior Security Analyst Salary: upto 35K (PlusBonus) Work Type: Onsite FT Reporting to: Head of Cyber Security Location: Swindon Start Date: ASAP DV Clearable: This position will require you to undertake DV clearance (Provided via Company) and therefore only available to British Nationals . Once complete you will be viable to their DV bonus. Job Overview: This role will ensure that technological & organisational security practices are consistent with ISO27001, NIST 0800-53, MOD and other government standards. The role will involve you becoming familiar with security standards and practices including scanning and protective monitoring, (physical) access control systems, CCTV systems, security models and architectures and Information security threats. Responsibilities include but not limited to: Review of security incidents and ensure correct closure and future prevention Assist in local InfoSec reviews and feedback from external audits Involvement in Operational Security Services such as SOC, SIEM, Penetration Testing & Vulnerability scanning Review, interpret and act upon information provided by E365 security toolsets Review of security related change requests that are received for Data Centre customer tenancies. Skills and experiences: Must be able to hold a DV Security Clearance Good understanding of IT security Basic knowledge of Windows, MS 365, Linux, Virtualisation, Networking and storage and a working knowledge of E365 Security toolsets If you have graduated from university with a Cyber related course, this would be advantageous. Hold valid security clearance or undergo the process to achieve the desired level of security clearance which includes the highest level Any experience of security related technologies, processes, methods or architectures is desirable. I am working directly with the Hiring Manager and have set up interview slots in the first week of April. If this is of interest and want to find out more, please email me your updated CV with a daytime contact number and I will arrange a call to go over specifics.
Mar 28, 2024
Full time
I am currently working on an exciting opportunity based in the Swindon area. I will be looking to speak with Junior Security Analyst who is either in an existing role or an aspiring security analyst looking to start their career in IT Security. This opportunity offers free inhouse training and development with clear promotion targets. Job Title: Junior Security Analyst Salary: upto 35K (PlusBonus) Work Type: Onsite FT Reporting to: Head of Cyber Security Location: Swindon Start Date: ASAP DV Clearable: This position will require you to undertake DV clearance (Provided via Company) and therefore only available to British Nationals . Once complete you will be viable to their DV bonus. Job Overview: This role will ensure that technological & organisational security practices are consistent with ISO27001, NIST 0800-53, MOD and other government standards. The role will involve you becoming familiar with security standards and practices including scanning and protective monitoring, (physical) access control systems, CCTV systems, security models and architectures and Information security threats. Responsibilities include but not limited to: Review of security incidents and ensure correct closure and future prevention Assist in local InfoSec reviews and feedback from external audits Involvement in Operational Security Services such as SOC, SIEM, Penetration Testing & Vulnerability scanning Review, interpret and act upon information provided by E365 security toolsets Review of security related change requests that are received for Data Centre customer tenancies. Skills and experiences: Must be able to hold a DV Security Clearance Good understanding of IT security Basic knowledge of Windows, MS 365, Linux, Virtualisation, Networking and storage and a working knowledge of E365 Security toolsets If you have graduated from university with a Cyber related course, this would be advantageous. Hold valid security clearance or undergo the process to achieve the desired level of security clearance which includes the highest level Any experience of security related technologies, processes, methods or architectures is desirable. I am working directly with the Hiring Manager and have set up interview slots in the first week of April. If this is of interest and want to find out more, please email me your updated CV with a daytime contact number and I will arrange a call to go over specifics.
Job Title: Network Ninja Wanted! Location: Hull (hybrid working) Salary: £30,000 - £40,000 Hey there! Are you a networking whiz with a knack for keeping things running smoothly? Join our Hull-based crew as a Network Analyst and dive into the world of tech with us! About Us: We're not your average tech company. We're a bunch of passionate problem-solvers who love to geek out over networks. From brainstorming sessions to late-night coding binges, we're all about pushing boundaries and making magic happen in the world of networking. Job Responsibilities: Be the mastermind behind our network infrastructure, ensuring it's always firing on all cylinders. Keep an eagle eye on network activity, swooping in to fix any glitches before they become full-blown headaches. Lock down our network security like a pro, keeping the digital baddies at bay. Team up with our crew on various projects, lending your networking expertise to help make dreams a reality. Be the go-to guru for all things network-related, offering support and guidance to our awesome team. Requirements: You've got a degree in Computer Science, Information Technology, or something equally awesome. You've been around the block in the networking world and know your stuff inside and out. Networking lingo? You speak it fluently. You're a pro with network monitoring tools and can troubleshoot with the best of 'em. Keeping things secure is your middle name. (Okay, maybe not literally, but you get the idea.) You've got a knack for solving problems and love a good challenge. Bonus points if you've got any fancy certifications under your belt (CCNA, CompTIA Network+? Ring any bells?) Why Join Us: Flexible Working Hours Dive headfirst into the world of cutting-edge tech with a crew that's as passionate as you are. Remote Work Opportunities Score some sweet perks and a competitive salary. Level up your career with plenty of opportunities for growth and development. Learning and Development Budget Make a real impact and be part of something big. Wellness Initiatives Social Events and Team Building Activities If you're ready to unleash your networking ninja skills and join us on our tech adventure, we want to hear from you! Drop us your CV and a cheeky cover letter telling us why you're the network ninja we've been searching for. We're all about diversity and inclusion, so don't be shy - everyone's welcome to apply! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Job Title: Network Ninja Wanted! Location: Hull (hybrid working) Salary: £30,000 - £40,000 Hey there! Are you a networking whiz with a knack for keeping things running smoothly? Join our Hull-based crew as a Network Analyst and dive into the world of tech with us! About Us: We're not your average tech company. We're a bunch of passionate problem-solvers who love to geek out over networks. From brainstorming sessions to late-night coding binges, we're all about pushing boundaries and making magic happen in the world of networking. Job Responsibilities: Be the mastermind behind our network infrastructure, ensuring it's always firing on all cylinders. Keep an eagle eye on network activity, swooping in to fix any glitches before they become full-blown headaches. Lock down our network security like a pro, keeping the digital baddies at bay. Team up with our crew on various projects, lending your networking expertise to help make dreams a reality. Be the go-to guru for all things network-related, offering support and guidance to our awesome team. Requirements: You've got a degree in Computer Science, Information Technology, or something equally awesome. You've been around the block in the networking world and know your stuff inside and out. Networking lingo? You speak it fluently. You're a pro with network monitoring tools and can troubleshoot with the best of 'em. Keeping things secure is your middle name. (Okay, maybe not literally, but you get the idea.) You've got a knack for solving problems and love a good challenge. Bonus points if you've got any fancy certifications under your belt (CCNA, CompTIA Network+? Ring any bells?) Why Join Us: Flexible Working Hours Dive headfirst into the world of cutting-edge tech with a crew that's as passionate as you are. Remote Work Opportunities Score some sweet perks and a competitive salary. Level up your career with plenty of opportunities for growth and development. Learning and Development Budget Make a real impact and be part of something big. Wellness Initiatives Social Events and Team Building Activities If you're ready to unleash your networking ninja skills and join us on our tech adventure, we want to hear from you! Drop us your CV and a cheeky cover letter telling us why you're the network ninja we've been searching for. We're all about diversity and inclusion, so don't be shy - everyone's welcome to apply! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Network Ninja Wanted! Location: Hull (hybrid working) Salary: 30,000 - 40,000 Hey there! Are you a networking whiz with a knack for keeping things running smoothly? Join our Hull-based crew as a Network Analyst and dive into the world of tech with us! About Us: We're not your average tech company. We're a bunch of passionate problem-solvers who love to geek out over networks. From brainstorming sessions to late-night coding binges, we're all about pushing boundaries and making magic happen in the world of networking. Job Responsibilities: Be the mastermind behind our network infrastructure, ensuring it's always firing on all cylinders. Keep an eagle eye on network activity, swooping in to fix any glitches before they become full-blown headaches. Lock down our network security like a pro, keeping the digital baddies at bay. Team up with our crew on various projects, lending your networking expertise to help make dreams a reality. Be the go-to guru for all things network-related, offering support and guidance to our awesome team. Requirements: You've got a degree in Computer Science, Information Technology, or something equally awesome. You've been around the block in the networking world and know your stuff inside and out. Networking lingo? You speak it fluently. You're a pro with network monitoring tools and can troubleshoot with the best of 'em. Keeping things secure is your middle name. (Okay, maybe not literally, but you get the idea.) You've got a knack for solving problems and love a good challenge. Bonus points if you've got any fancy certifications under your belt (CCNA, CompTIA Network+? Ring any bells?) Why Join Us: Flexible Working Hours Dive headfirst into the world of cutting-edge tech with a crew that's as passionate as you are. Remote Work Opportunities Score some sweet perks and a competitive salary. Level up your career with plenty of opportunities for growth and development. Learning and Development Budget Make a real impact and be part of something big. Wellness Initiatives Social Events and Team Building Activities If you're ready to unleash your networking ninja skills and join us on our tech adventure, we want to hear from you! Drop us your CV and a cheeky cover letter telling us why you're the network ninja we've been searching for. We're all about diversity and inclusion, so don't be shy - everyone's welcome to apply! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Job Title: Network Ninja Wanted! Location: Hull (hybrid working) Salary: 30,000 - 40,000 Hey there! Are you a networking whiz with a knack for keeping things running smoothly? Join our Hull-based crew as a Network Analyst and dive into the world of tech with us! About Us: We're not your average tech company. We're a bunch of passionate problem-solvers who love to geek out over networks. From brainstorming sessions to late-night coding binges, we're all about pushing boundaries and making magic happen in the world of networking. Job Responsibilities: Be the mastermind behind our network infrastructure, ensuring it's always firing on all cylinders. Keep an eagle eye on network activity, swooping in to fix any glitches before they become full-blown headaches. Lock down our network security like a pro, keeping the digital baddies at bay. Team up with our crew on various projects, lending your networking expertise to help make dreams a reality. Be the go-to guru for all things network-related, offering support and guidance to our awesome team. Requirements: You've got a degree in Computer Science, Information Technology, or something equally awesome. You've been around the block in the networking world and know your stuff inside and out. Networking lingo? You speak it fluently. You're a pro with network monitoring tools and can troubleshoot with the best of 'em. Keeping things secure is your middle name. (Okay, maybe not literally, but you get the idea.) You've got a knack for solving problems and love a good challenge. Bonus points if you've got any fancy certifications under your belt (CCNA, CompTIA Network+? Ring any bells?) Why Join Us: Flexible Working Hours Dive headfirst into the world of cutting-edge tech with a crew that's as passionate as you are. Remote Work Opportunities Score some sweet perks and a competitive salary. Level up your career with plenty of opportunities for growth and development. Learning and Development Budget Make a real impact and be part of something big. Wellness Initiatives Social Events and Team Building Activities If you're ready to unleash your networking ninja skills and join us on our tech adventure, we want to hear from you! Drop us your CV and a cheeky cover letter telling us why you're the network ninja we've been searching for. We're all about diversity and inclusion, so don't be shy - everyone's welcome to apply! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
Mar 28, 2024
Full time
1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
My client an innovative are an expanding Cybersecurity specialist, is looking to recruit a Tier I SOC Analyst, working hybrid on a 5pm-1am , 1am -9am shift pattern on a rotating basis (circa 37.5 hours per week , to support their continued growth Ideally stemming from a SOC Analyst, IT Helpdesk or other technical related background, our SOC Analyst position provides an exciting opportunity to ensure our clients receive the best possible service whilst protecting their business assets and security. You will help maintain and protect our client's key business assets from threats and risks by monitoring, detecting, analysing, and responding to security incidents. As a Tier 1 SOC Analyst role, this will be an ideal opportunity for an enthusiastic and motivated individual to step into a specialised SOC position. With a key focus on attention to detail and client/stakeholder management, we are looking for someone who is comfortable in a client facing role with the technical skills (training is provided) to triage, respond and resolve to a variety of threats. Please note, this role will be a full-time position based on the provided shift pattern above (flexibility will be required). An overview of the main duties has been provided below: Monitor both customer and internal infrastructure to detect security events and vulnerabilities by using various security tools, SIEM technologies and other security resources. Analyse and investigate various security events to validate security incidents; Perform proactive and reactive security incident handling and escalation where appropriate; Review vulnerability assessments and provide findings with remediation actions; Manage, tune and optimise security tools following best practice and other performance metrics; Respond to customers' tickets and emails, providing assistance with security related issues efficiently and effectively. Collaborate with senior SOC analysts and other cybersecurity stakeholders to mitigate and remediate security threats. Contribute to the development and improvement of SOC processes, procedures, and workflows. Stay up-to-date with the latest cybersecurity threats, trends, and best practices through continuous learning and professional development Skillset, Experience and Qualifications: Previous experience in an IT Helpdesk, IT Support, SOC or related role is essential with the ability to handle and prioritise tickets and issues; Bachelor's degree in computer science, Computer Networks, Information Security or other related technical discipline would be highly desirable; Good knowledge and understanding of networking principles and a variety of operating systems; Strong analytical and problem-solving skills; Experience using SIEM technologies (such as Elastic, Splunk and Log rhythm), firewalls and IDS/IPS technologies would be desirable; Strong organisational skills with a high attention to?detail; Ability to prioritise and handle multiple tasks at any given?time; Proactive and enthusiastic with a can do?attitude; Excellent verbal and written English communication skills, with the ability to influence; Passionate about security and networks; Ability to work on own initiative as well as being a team player.
Mar 28, 2024
Full time
My client an innovative are an expanding Cybersecurity specialist, is looking to recruit a Tier I SOC Analyst, working hybrid on a 5pm-1am , 1am -9am shift pattern on a rotating basis (circa 37.5 hours per week , to support their continued growth Ideally stemming from a SOC Analyst, IT Helpdesk or other technical related background, our SOC Analyst position provides an exciting opportunity to ensure our clients receive the best possible service whilst protecting their business assets and security. You will help maintain and protect our client's key business assets from threats and risks by monitoring, detecting, analysing, and responding to security incidents. As a Tier 1 SOC Analyst role, this will be an ideal opportunity for an enthusiastic and motivated individual to step into a specialised SOC position. With a key focus on attention to detail and client/stakeholder management, we are looking for someone who is comfortable in a client facing role with the technical skills (training is provided) to triage, respond and resolve to a variety of threats. Please note, this role will be a full-time position based on the provided shift pattern above (flexibility will be required). An overview of the main duties has been provided below: Monitor both customer and internal infrastructure to detect security events and vulnerabilities by using various security tools, SIEM technologies and other security resources. Analyse and investigate various security events to validate security incidents; Perform proactive and reactive security incident handling and escalation where appropriate; Review vulnerability assessments and provide findings with remediation actions; Manage, tune and optimise security tools following best practice and other performance metrics; Respond to customers' tickets and emails, providing assistance with security related issues efficiently and effectively. Collaborate with senior SOC analysts and other cybersecurity stakeholders to mitigate and remediate security threats. Contribute to the development and improvement of SOC processes, procedures, and workflows. Stay up-to-date with the latest cybersecurity threats, trends, and best practices through continuous learning and professional development Skillset, Experience and Qualifications: Previous experience in an IT Helpdesk, IT Support, SOC or related role is essential with the ability to handle and prioritise tickets and issues; Bachelor's degree in computer science, Computer Networks, Information Security or other related technical discipline would be highly desirable; Good knowledge and understanding of networking principles and a variety of operating systems; Strong analytical and problem-solving skills; Experience using SIEM technologies (such as Elastic, Splunk and Log rhythm), firewalls and IDS/IPS technologies would be desirable; Strong organisational skills with a high attention to?detail; Ability to prioritise and handle multiple tasks at any given?time; Proactive and enthusiastic with a can do?attitude; Excellent verbal and written English communication skills, with the ability to influence; Passionate about security and networks; Ability to work on own initiative as well as being a team player.
Employer: AWE Apprenticeship Provider: Multiverse Apprenticeship Programme: Data Fellowship Level 4 Schedule: You will work 9 days over a two week period. Working arrangements are flexible but you will be expected to work between the hours of 7am - 7pm, Mon-Fri (max 8 hours). Start Date: May 2024 About For over 70 years, our team of dedicated professionals have been committed to pushing boundaries, breaking new ground and striving for excellence in everything we do. At our core, we are here to support the UK Government's nuclear defence strategy and we believe in the power of innovation, collaboration and pursuit of excellence to keep our nation safe. Join us and be a part of something truly extraordinary; together, we can make a difference and shape the future of defence and technology. About the Role AWE are looking for apprentices to embark on a thrilling journey that combines your love for engineering principles alongside your passion for dissecting and analysing datasets. Within this dynamic role, you will be at the forefront of cutting-edge technology and actively contribute to transforming raw data into valuable insights that drive innovation and shape the future of our industry! You will actively be working alongside and supporting our senior leaders using your new data skills to trail blaze improvements in our internal processes, influence our teams and leaders (currently over 2000 people) and support projects valued at billions of pounds. You will be working in one of three teams: Capital Engineering, Production Engineering or Operations. A typical day Attend seminars, talks and our info sessions to better understand our processes and ways of working. Seek out and collect information from various datasets. Use statistical techniques to analyse and interpret datasets and identify any trends, patterns and/or anomalies to uncover valuable insights that drive research and development decisions. Translate your findings into short reports and presentations. Work alongside delivery leads to use data to help us make better and more informed decisions, that either support our current process or identify ways to improve them. Actively participate in meetings bringing your thoughts, questions and ideas to a number of our internal and external stakeholders. Participate in WIGT, our exciting and engaging social resource, which networks our 400 + person wide community of apprentices and graduates. Stakeholder management and engagement. Build your knowledge and credibility by networking with other apprentices and stakeholders. You must have GCSE English & Maths 4-9 (C-A ) or equivalent Skills Needed Great attention to detail Confidence in yourself and the ability to bring your unique thoughts, questions and points of view to a discussion Great listening and communication skills-both written and verbal Ability to work as part of a team Ability to creatively think and effectively interpret information A desire to develop and grow-personally and professionally Self-motivated and resilient, despite setbacks An obvious interest in Data-as a subject and career path for you Single (UK) Nationality and min. of 10 years residency Undergo Security Clearance & Developed Vetting process Perks and benefits Multiverse Community Pension Bike to work scheme Casual dress code Discounts Enhanced parental leave Flexible working hours Mentor scheme On-site games On-site showers Social events Volunteering
Mar 28, 2024
Full time
Employer: AWE Apprenticeship Provider: Multiverse Apprenticeship Programme: Data Fellowship Level 4 Schedule: You will work 9 days over a two week period. Working arrangements are flexible but you will be expected to work between the hours of 7am - 7pm, Mon-Fri (max 8 hours). Start Date: May 2024 About For over 70 years, our team of dedicated professionals have been committed to pushing boundaries, breaking new ground and striving for excellence in everything we do. At our core, we are here to support the UK Government's nuclear defence strategy and we believe in the power of innovation, collaboration and pursuit of excellence to keep our nation safe. Join us and be a part of something truly extraordinary; together, we can make a difference and shape the future of defence and technology. About the Role AWE are looking for apprentices to embark on a thrilling journey that combines your love for engineering principles alongside your passion for dissecting and analysing datasets. Within this dynamic role, you will be at the forefront of cutting-edge technology and actively contribute to transforming raw data into valuable insights that drive innovation and shape the future of our industry! You will actively be working alongside and supporting our senior leaders using your new data skills to trail blaze improvements in our internal processes, influence our teams and leaders (currently over 2000 people) and support projects valued at billions of pounds. You will be working in one of three teams: Capital Engineering, Production Engineering or Operations. A typical day Attend seminars, talks and our info sessions to better understand our processes and ways of working. Seek out and collect information from various datasets. Use statistical techniques to analyse and interpret datasets and identify any trends, patterns and/or anomalies to uncover valuable insights that drive research and development decisions. Translate your findings into short reports and presentations. Work alongside delivery leads to use data to help us make better and more informed decisions, that either support our current process or identify ways to improve them. Actively participate in meetings bringing your thoughts, questions and ideas to a number of our internal and external stakeholders. Participate in WIGT, our exciting and engaging social resource, which networks our 400 + person wide community of apprentices and graduates. Stakeholder management and engagement. Build your knowledge and credibility by networking with other apprentices and stakeholders. You must have GCSE English & Maths 4-9 (C-A ) or equivalent Skills Needed Great attention to detail Confidence in yourself and the ability to bring your unique thoughts, questions and points of view to a discussion Great listening and communication skills-both written and verbal Ability to work as part of a team Ability to creatively think and effectively interpret information A desire to develop and grow-personally and professionally Self-motivated and resilient, despite setbacks An obvious interest in Data-as a subject and career path for you Single (UK) Nationality and min. of 10 years residency Undergo Security Clearance & Developed Vetting process Perks and benefits Multiverse Community Pension Bike to work scheme Casual dress code Discounts Enhanced parental leave Flexible working hours Mentor scheme On-site games On-site showers Social events Volunteering
Role Title: Technology Associate Department: Information Technology Team: GRSI Regulatory, Risk & Group Functions Location: London Type: Permanent About the Role: The Technology Associate Role is vital in providing the technical and architectural guidance to the Business Agility and GRSI Business Stakeholders. This role will be primarily working with the Portfolio Technical Leads and spans across a number of initiatives within the portfolio. About the Department & Team: The CIO Function reports into the Chief Information Officer, responsible for the delivery of key technical services to the Business ranging from technology to business processes. The team provides the architecture and the delivery skills and resources required to support business outcomes. Key Responsibilities: Working with the Technical Leads to provide technology and architecture support for GRSI Regulatory, Risk & Group Functions portfolio initiatives. Producing parts of and supporting the end-to-end architecture for initiatives Supporting key architecture decisions for projects and aligning stakeholders to a proposed approach Communicating the architecture, key design decisions and approaches on assigned initiatives to key stakeholders, project bodies, relevant governance/ assurance forums including the Architecture Review Board Collaborate and work with Product Owners, Product Analysts and Developers which help achieve the GRSI technology outcomes Facilitating and participating in detailed design reviews and ensuring that all components of the solution are aligned to the target state vision Contribute to Portfolio level 30/60/90-day planning sessions Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to our commitment to our Values, placing customers at the centre of our business and behaving with integrity. We expect you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing Skills and Experience: Essential 2-5 years' experience in IT architecture, digital delivery or technology consulting Producing parts of and supporting the end-to-end architecture for a project, spanning disparate software and infrastructure components Supporting key architecture decisions for projects and aligning stakeholders to a proposed approach Modelling current and future state architecture design Good knowledge of enterprise integration patterns Excellent communication skills Experience working in an Agile environment Working closely with Product Owners and Business Analysts to help translate desired business outcomes into technology solutions Working with development teams to ensure detailed component-level design responds to high-level architecture. Working with the Technical Leads and Portfolio Architects to ensure that data and functional architectures adhere to the architecture principles ultimately supporting the target state vision for the enterprise University degree in a mathematical-scientific field, information technology, or business administration Cloud Certified or working towards it (AWS or Azure) Desirable Experience in Data Architecture concepts (management, security, governance, database, integration, quality) Experience in cloud solutions (AWS or Azure) and microservices architecture Experience leveraging emerging technologies within the insurance domain desirable Experience working in the Insurance domain with experience of working on one or multiple Insurance solutions is highly desirable. We will however also consider applications who have worked with finance clients. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 28, 2024
Full time
Role Title: Technology Associate Department: Information Technology Team: GRSI Regulatory, Risk & Group Functions Location: London Type: Permanent About the Role: The Technology Associate Role is vital in providing the technical and architectural guidance to the Business Agility and GRSI Business Stakeholders. This role will be primarily working with the Portfolio Technical Leads and spans across a number of initiatives within the portfolio. About the Department & Team: The CIO Function reports into the Chief Information Officer, responsible for the delivery of key technical services to the Business ranging from technology to business processes. The team provides the architecture and the delivery skills and resources required to support business outcomes. Key Responsibilities: Working with the Technical Leads to provide technology and architecture support for GRSI Regulatory, Risk & Group Functions portfolio initiatives. Producing parts of and supporting the end-to-end architecture for initiatives Supporting key architecture decisions for projects and aligning stakeholders to a proposed approach Communicating the architecture, key design decisions and approaches on assigned initiatives to key stakeholders, project bodies, relevant governance/ assurance forums including the Architecture Review Board Collaborate and work with Product Owners, Product Analysts and Developers which help achieve the GRSI technology outcomes Facilitating and participating in detailed design reviews and ensuring that all components of the solution are aligned to the target state vision Contribute to Portfolio level 30/60/90-day planning sessions Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to our commitment to our Values, placing customers at the centre of our business and behaving with integrity. We expect you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing Skills and Experience: Essential 2-5 years' experience in IT architecture, digital delivery or technology consulting Producing parts of and supporting the end-to-end architecture for a project, spanning disparate software and infrastructure components Supporting key architecture decisions for projects and aligning stakeholders to a proposed approach Modelling current and future state architecture design Good knowledge of enterprise integration patterns Excellent communication skills Experience working in an Agile environment Working closely with Product Owners and Business Analysts to help translate desired business outcomes into technology solutions Working with development teams to ensure detailed component-level design responds to high-level architecture. Working with the Technical Leads and Portfolio Architects to ensure that data and functional architectures adhere to the architecture principles ultimately supporting the target state vision for the enterprise University degree in a mathematical-scientific field, information technology, or business administration Cloud Certified or working towards it (AWS or Azure) Desirable Experience in Data Architecture concepts (management, security, governance, database, integration, quality) Experience in cloud solutions (AWS or Azure) and microservices architecture Experience leveraging emerging technologies within the insurance domain desirable Experience working in the Insurance domain with experience of working on one or multiple Insurance solutions is highly desirable. We will however also consider applications who have worked with finance clients. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.