Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
E-commerce Manager Tipton- Hybrid Permanent The successful candidate will be responsible for Group wide implementation and support of a centralised ecommerce system which is adapted to meet local requirements Duties: Support local teams in their implementation of B2B ecommerce ( 8 companies) Be the main point of contact for technical support on issues with the system Liaise between local teams and developers utilising JIRA ticketing system to ensure timely resolution of bugs (developers are mix of internal and freelancers) Perform QA/testing of development actioned Administration of integration between Product Information Management System for product data in line with the requirements of the ecommerce system Interface between PIM/ERP/Ecommerce to provide solutions to the local markets Work with UX designers to develop designs based on requirements Create specifications for developers based on functional requirements Support in the on boarding process of new countries into the platform Support local markets in the success of their ecommerce project where necessary Support in platform adoption and overall growth of order conversion Documenting all aspects of the system Experience: Good understanding of ETL tools such as Power BI, Pentaho ETL for data management would be an advantage Strong understanding of business processes and backend Understanding of system implementations Minimum basic knowledge in using Microsoft Office package (Outlook, Word, Excel) Excellent English spelling & grammar Able to write technical specifications Capable of managing your own time, meet deadlines and work within a team Adecco UK are an equal opportunities employer and an Employment Agency Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2024
Full time
E-commerce Manager Tipton- Hybrid Permanent The successful candidate will be responsible for Group wide implementation and support of a centralised ecommerce system which is adapted to meet local requirements Duties: Support local teams in their implementation of B2B ecommerce ( 8 companies) Be the main point of contact for technical support on issues with the system Liaise between local teams and developers utilising JIRA ticketing system to ensure timely resolution of bugs (developers are mix of internal and freelancers) Perform QA/testing of development actioned Administration of integration between Product Information Management System for product data in line with the requirements of the ecommerce system Interface between PIM/ERP/Ecommerce to provide solutions to the local markets Work with UX designers to develop designs based on requirements Create specifications for developers based on functional requirements Support in the on boarding process of new countries into the platform Support local markets in the success of their ecommerce project where necessary Support in platform adoption and overall growth of order conversion Documenting all aspects of the system Experience: Good understanding of ETL tools such as Power BI, Pentaho ETL for data management would be an advantage Strong understanding of business processes and backend Understanding of system implementations Minimum basic knowledge in using Microsoft Office package (Outlook, Word, Excel) Excellent English spelling & grammar Able to write technical specifications Capable of managing your own time, meet deadlines and work within a team Adecco UK are an equal opportunities employer and an Employment Agency Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sales Support Administrator£25k - 27kAre you looking for an exciting new role? Do you have excellent experience in Customer Service and Administration? If so, please apply now.My client is looking for an experienced Sales Support Administrator to join their growing organisation.You will be working within the IT sector, in a dynamic well-established business within a short distance of West Malling, my client prides itself on excellent customer service, fast response times, and flexibility in customer offering.The ideal candidate would be a reliable and friendly member of the office who is willing to join a high-performing and structured team. Customer services responsibilities- Answering telephone enquiries - UK and Export- Responding to Customer Emails - UK and Export- Daily/Weekly/Monthly reporting to Customers- Creating new customer accounts - UK and Export- Processing quotes and orders on the IT System- Part identification using external websites/spreadsheets- Check part number suppression's on external websites- Identify part lead times and confirm with the customer- Releasing pick tickets and check-back orders- Raising commercial invoices for dispatch- Part ship and contact customers when stock is booked in- Downloading spare guides as required- Monitoring service repairs- Dealing with service queries- Advising customers of warranty invalidation's- Contact Service customers requesting part authorisation, obtaining serviceJob DescriptionService support responsibilities- Account management for service customers- Service support for partners- Ensuring a smooth flow of work through the workshop- Obtaining Purchase Order numbers for repairs- Monitoring statuses of repairs- Responding to new customers- Ensuring correct invoicing on repairs- Liaising with Purchasing for timely delivery of parts- Liaising with customers regarding receipt and return of units- Supporting the effort to reach service revenue targetsQualifications and Skills:- IT literate (Word, Excel)- Good organisational skills- Good telephone manner- Good attention to detail- Conscientious with a strong sense of quality- Strong customer focus- Ability to work and take instruction from Managers but also to workindependently.- Self-motivating with the ability to prioritise own workloadAt KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
May 04, 2024
Full time
Sales Support Administrator£25k - 27kAre you looking for an exciting new role? Do you have excellent experience in Customer Service and Administration? If so, please apply now.My client is looking for an experienced Sales Support Administrator to join their growing organisation.You will be working within the IT sector, in a dynamic well-established business within a short distance of West Malling, my client prides itself on excellent customer service, fast response times, and flexibility in customer offering.The ideal candidate would be a reliable and friendly member of the office who is willing to join a high-performing and structured team. Customer services responsibilities- Answering telephone enquiries - UK and Export- Responding to Customer Emails - UK and Export- Daily/Weekly/Monthly reporting to Customers- Creating new customer accounts - UK and Export- Processing quotes and orders on the IT System- Part identification using external websites/spreadsheets- Check part number suppression's on external websites- Identify part lead times and confirm with the customer- Releasing pick tickets and check-back orders- Raising commercial invoices for dispatch- Part ship and contact customers when stock is booked in- Downloading spare guides as required- Monitoring service repairs- Dealing with service queries- Advising customers of warranty invalidation's- Contact Service customers requesting part authorisation, obtaining serviceJob DescriptionService support responsibilities- Account management for service customers- Service support for partners- Ensuring a smooth flow of work through the workshop- Obtaining Purchase Order numbers for repairs- Monitoring statuses of repairs- Responding to new customers- Ensuring correct invoicing on repairs- Liaising with Purchasing for timely delivery of parts- Liaising with customers regarding receipt and return of units- Supporting the effort to reach service revenue targetsQualifications and Skills:- IT literate (Word, Excel)- Good organisational skills- Good telephone manner- Good attention to detail- Conscientious with a strong sense of quality- Strong customer focus- Ability to work and take instruction from Managers but also to workindependently.- Self-motivating with the ability to prioritise own workloadAt KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
Infrastructure Engineer £35,000 - £40,000 Full Time / Permanent Telford / On-Site Role and Company My client, a well-known UK-based building materials supplier, is looking for a driven Infrastructure Engineer to join their close-knit internal IT team, which has some exciting growth plans in the near future. This role would suit a driven IT professional with an appetite to learn new skills and be part of a great team. Responsibilities Participate in various infrastructure and desktop projects to support strategic roadmap and continual improvement. Provide maintenance and development of LAN and WAN infrastructure. Support the ICT Helpdesk function, ensuring user requests are resolved to agreed service levels. Maintain an awareness of cyber-security and ensure procedures and policies are followed to minimise organisational risk. Promote and develop the use of the ICT Systems in a secure manner to generate efficiency improvements. Experiences and Skills Required Previous experience in a fast-paced IT Support or Infrastructure Engineer capacity. Experience of Microsoft Server support and administration Knowledge of Virtualisation / Hyper-V standalone and clusters Storage Area Networks - Dell EqualLogic and SC Series SANs Endpoint security and response (Crowdstrike) and Endpoint Management Microsoft Active Directory support and administration Group policy administration, PowerShell and scripting TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration. MS Office 365 configuration, and administration. Microsoft Azure support and administration Cyber security awareness and incident response Creating technical documentation Capable of clear and accurate communication, both written and verbal. Full Driving License Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 04, 2024
Full time
Infrastructure Engineer £35,000 - £40,000 Full Time / Permanent Telford / On-Site Role and Company My client, a well-known UK-based building materials supplier, is looking for a driven Infrastructure Engineer to join their close-knit internal IT team, which has some exciting growth plans in the near future. This role would suit a driven IT professional with an appetite to learn new skills and be part of a great team. Responsibilities Participate in various infrastructure and desktop projects to support strategic roadmap and continual improvement. Provide maintenance and development of LAN and WAN infrastructure. Support the ICT Helpdesk function, ensuring user requests are resolved to agreed service levels. Maintain an awareness of cyber-security and ensure procedures and policies are followed to minimise organisational risk. Promote and develop the use of the ICT Systems in a secure manner to generate efficiency improvements. Experiences and Skills Required Previous experience in a fast-paced IT Support or Infrastructure Engineer capacity. Experience of Microsoft Server support and administration Knowledge of Virtualisation / Hyper-V standalone and clusters Storage Area Networks - Dell EqualLogic and SC Series SANs Endpoint security and response (Crowdstrike) and Endpoint Management Microsoft Active Directory support and administration Group policy administration, PowerShell and scripting TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration. MS Office 365 configuration, and administration. Microsoft Azure support and administration Cyber security awareness and incident response Creating technical documentation Capable of clear and accurate communication, both written and verbal. Full Driving License Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Hi Interested in a new role? My client is currently looking for a Desktop Support Engineer to come join them in Avonmouth, Sound of Interest? As a Desktop Support Engineer, you will provide the first line of IT support to all company employees, both on-site and remote workers. The primary goal is to support end users with all IT support queries. Working as part of a small team you will be involved in a range of technologies as you progress and gain more experience within the role.Main Responsibilities: 1st line triage and resolution of user reported issuesTroubleshooting Windows operating system, and application issuesConfigure and deploy laptop and Apple Mobile devicesBasic MDM administration of Apple DevicesSupporting deployment and update of softwareTroubleshoot hardware and software faultsInstall and configure new end user devices to company standardsGood customer facing skills and ability to prioritize your workload are also key aspects of the role. Work Experience Requirements:Experience and/or Qualifications in an IT support roleExperience with Windows 10 and Apple iPhone iOS/iPadOSExperience with MS O365 PackagesExperience with Active Directory and group policiesAbility to maintain a high degree of customer service for all support queriesProactive approach, ability to prioritize and manage own workloadExcellent oral and written communication skillsKeen attention to detail Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
May 04, 2024
Full time
Hi Interested in a new role? My client is currently looking for a Desktop Support Engineer to come join them in Avonmouth, Sound of Interest? As a Desktop Support Engineer, you will provide the first line of IT support to all company employees, both on-site and remote workers. The primary goal is to support end users with all IT support queries. Working as part of a small team you will be involved in a range of technologies as you progress and gain more experience within the role.Main Responsibilities: 1st line triage and resolution of user reported issuesTroubleshooting Windows operating system, and application issuesConfigure and deploy laptop and Apple Mobile devicesBasic MDM administration of Apple DevicesSupporting deployment and update of softwareTroubleshoot hardware and software faultsInstall and configure new end user devices to company standardsGood customer facing skills and ability to prioritize your workload are also key aspects of the role. Work Experience Requirements:Experience and/or Qualifications in an IT support roleExperience with Windows 10 and Apple iPhone iOS/iPadOSExperience with MS O365 PackagesExperience with Active Directory and group policiesAbility to maintain a high degree of customer service for all support queriesProactive approach, ability to prioritize and manage own workloadExcellent oral and written communication skillsKeen attention to detail Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
SAP Basis Consultant - Contract A leading organisation is looking for a SAP Basis Consultant that will focus on the maintenance, support, and optimization of the SAP systems landscape. Your main responsibility will be to maintain the stability, efficiency, and security of our SAP system, which involves handling installations, upgrades, and patches. This position demands solid technical skills in SAP Basis administration, along with the capability to work well with teams across different functions. Key Responsibilities for the SAP Basis Consultant : Previous experience as a SAP Basis Consultant/Analyst/Engineer. Administer and maintain SAP systems, including installation, configuration. SAP Basis Netweaver and Hana database maintenance, support and tuning. Monitor system performance and troubleshoot issues to ensure optimal uptime and reliability. Responsible for the analysis of error trends and problem management. Incident response Documentation: current and new systems - administering correct documentation Implementing and maintaining security policies and procedures to protect sensitive data (SAP Security) would be beneficial. Collaborate with other IT teams and business stakeholders to understand requirements and provide technical solutions. Perform system tuning and optimization to enhance performance and scalability. Technology Stack SAP Basis Hana and Unix/Linux Performance Tuning (SAP Hana) SAP ECC, APO, BW, APO, PI, IBP, C4C, Cloud Connector, Fiori This SAP Basis Consultant will be hybrid, working 3 days a week onsite in North London. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and
May 04, 2024
Full time
SAP Basis Consultant - Contract A leading organisation is looking for a SAP Basis Consultant that will focus on the maintenance, support, and optimization of the SAP systems landscape. Your main responsibility will be to maintain the stability, efficiency, and security of our SAP system, which involves handling installations, upgrades, and patches. This position demands solid technical skills in SAP Basis administration, along with the capability to work well with teams across different functions. Key Responsibilities for the SAP Basis Consultant : Previous experience as a SAP Basis Consultant/Analyst/Engineer. Administer and maintain SAP systems, including installation, configuration. SAP Basis Netweaver and Hana database maintenance, support and tuning. Monitor system performance and troubleshoot issues to ensure optimal uptime and reliability. Responsible for the analysis of error trends and problem management. Incident response Documentation: current and new systems - administering correct documentation Implementing and maintaining security policies and procedures to protect sensitive data (SAP Security) would be beneficial. Collaborate with other IT teams and business stakeholders to understand requirements and provide technical solutions. Perform system tuning and optimization to enhance performance and scalability. Technology Stack SAP Basis Hana and Unix/Linux Performance Tuning (SAP Hana) SAP ECC, APO, BW, APO, PI, IBP, C4C, Cloud Connector, Fiori This SAP Basis Consultant will be hybrid, working 3 days a week onsite in North London. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and
We are looking to recruit a Data Co-ordinator who has a can do and positive attitude to join a small but amazing team at a company based in Bolton. This role would deal for an individual who is at the stage in their career where longevity and stability within a secure team for the long term is the key factor for their next career opportunity. Our client can offer fantastic support and training within their small but extremely committed team and are seeking a candidate they can invest time in and have the benefits of their loyalty for the foreseeable future. The ideal candidate will have a background in Finance, Administration, Master Data Entry or Purchase Ledger positions. Offering hybrid working, Tuesday and Wednesday on site in the office and the rest working from home, full kit provided, full time hours Monday to Friday 9am to 5:30pm, on site parking with 25 days holiday plus bank holidays and paying a basic salary of £24000 - £26000 What will you be doing as a Data Co-ordinator? You will be working on a ticketing process where you will be responsible for actioning changes and updates to clients information on a large databas Using your great communication skills to provide excellent customer service Supporting the clients by working to SLA timescales to action any changes which need to be made Having great attention to detail Completing all amendment requests with exceptional accuracy Assisting with internal and external audits Reconciliation of the clients details to ensure its accurate Setting up of new accounts Inputting all the vendor information correctly Working on Excel issuing management reports with any information that is required Processing of all data requests, quality checks and cleansing any errors identified As a data management Co-ordinator you will work to confidentiality and GDPR policies Implementing ongoing improvements opportunities What skills & experience will you need as a Data Co-ordinator? You have worked any type of finance role Are confidant working on Excel You are at the stage where you want to stay with a team long term for the foreseeable future with pressures of progression You have a strong work ethic and are customer focussed Ability to build strong relationships with stakeholders You have exceptional attention to detail and accuracy Enjoy being part of a small and committed team What will you get in return for your work as a Data Co-ordinator? Permanent Contract with immediate start Basic salary up £24000 to £26000 Hybrid working Tuesday and Wednesday onsite and 3 days at home Full kit provided Amazing supportive team environment Working hours 9:00am to 5:30pm with flexibility to work 8am - 4pm or 8:30am - 4:30pm On site parking Pension 25 days holiday plus bank holidays To Apply, If this sounds like a role you will LOVE, please send your CV today We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
May 04, 2024
Full time
We are looking to recruit a Data Co-ordinator who has a can do and positive attitude to join a small but amazing team at a company based in Bolton. This role would deal for an individual who is at the stage in their career where longevity and stability within a secure team for the long term is the key factor for their next career opportunity. Our client can offer fantastic support and training within their small but extremely committed team and are seeking a candidate they can invest time in and have the benefits of their loyalty for the foreseeable future. The ideal candidate will have a background in Finance, Administration, Master Data Entry or Purchase Ledger positions. Offering hybrid working, Tuesday and Wednesday on site in the office and the rest working from home, full kit provided, full time hours Monday to Friday 9am to 5:30pm, on site parking with 25 days holiday plus bank holidays and paying a basic salary of £24000 - £26000 What will you be doing as a Data Co-ordinator? You will be working on a ticketing process where you will be responsible for actioning changes and updates to clients information on a large databas Using your great communication skills to provide excellent customer service Supporting the clients by working to SLA timescales to action any changes which need to be made Having great attention to detail Completing all amendment requests with exceptional accuracy Assisting with internal and external audits Reconciliation of the clients details to ensure its accurate Setting up of new accounts Inputting all the vendor information correctly Working on Excel issuing management reports with any information that is required Processing of all data requests, quality checks and cleansing any errors identified As a data management Co-ordinator you will work to confidentiality and GDPR policies Implementing ongoing improvements opportunities What skills & experience will you need as a Data Co-ordinator? You have worked any type of finance role Are confidant working on Excel You are at the stage where you want to stay with a team long term for the foreseeable future with pressures of progression You have a strong work ethic and are customer focussed Ability to build strong relationships with stakeholders You have exceptional attention to detail and accuracy Enjoy being part of a small and committed team What will you get in return for your work as a Data Co-ordinator? Permanent Contract with immediate start Basic salary up £24000 to £26000 Hybrid working Tuesday and Wednesday onsite and 3 days at home Full kit provided Amazing supportive team environment Working hours 9:00am to 5:30pm with flexibility to work 8am - 4pm or 8:30am - 4:30pm On site parking Pension 25 days holiday plus bank holidays To Apply, If this sounds like a role you will LOVE, please send your CV today We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Job Title: Proclaim Developer Location: Sharston, M22 4HH Salary: 35,000 - 40,000 per annum, depending on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 6,000 reviews, which, coming from our clients, means a lot to us. About The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Chief Operating Officer, Senior Proclaim Developer, and three other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. In the interests of business efficiency and flexibility it may be necessary to provide cross-cover support to the IT department on occasion. Person Specification: Essential: General understanding of common database programming and query languages Excellent analytical and problem-solving skills Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes Excellent organisation and time management skills Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role Creating new case types, database fields and correspondents Screen design and intelligence Using maths fields and tests to perform specific functions Workflow maintenance including creation of linked actions, forms, secure documents, and master documents Advanced Report training or equivalent practical experience of designing, amending and scheduling reports Understanding of design and execution of SQL queries Experience of designing and using auto routines Import/Export routines Task server configuration, scheduling, and troubleshooting Familiarity with Proclaim v3.4 and its additional features Experience of design and execution of Macros Knowledge of Proclaim Accounts system and Sage accounting software Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing HTML knowledge Understanding of web services and multi-platform system interactions Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance Experience of creating and maintaining Proclaim Secure Docs A practical knowledge of Windows based networks including Active Directory and Exchange Salary & Working Hours: Salary is 35,000 - 40,000, depending on experience. Working Hours: 8:30am - 5:30pm Monday to Thursday, 8:30am-5pm Fridays. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year Extra day's holiday for your birthday after 2 years Private medical insurance available after 2 years Death in Service Active social committee with generous departmental and firm-wide social budget Active training culture and various groups and events such as Diversity & Inclusion Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Please send a CV and covering letter by clicking APPLY. At Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. By applying for this vacancy, you are giving us consent for to process your data in line with our Privacy Policy, full details of which can be found on our company website. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
May 04, 2024
Full time
Job Title: Proclaim Developer Location: Sharston, M22 4HH Salary: 35,000 - 40,000 per annum, depending on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 6,000 reviews, which, coming from our clients, means a lot to us. About The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Chief Operating Officer, Senior Proclaim Developer, and three other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. In the interests of business efficiency and flexibility it may be necessary to provide cross-cover support to the IT department on occasion. Person Specification: Essential: General understanding of common database programming and query languages Excellent analytical and problem-solving skills Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes Excellent organisation and time management skills Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role Creating new case types, database fields and correspondents Screen design and intelligence Using maths fields and tests to perform specific functions Workflow maintenance including creation of linked actions, forms, secure documents, and master documents Advanced Report training or equivalent practical experience of designing, amending and scheduling reports Understanding of design and execution of SQL queries Experience of designing and using auto routines Import/Export routines Task server configuration, scheduling, and troubleshooting Familiarity with Proclaim v3.4 and its additional features Experience of design and execution of Macros Knowledge of Proclaim Accounts system and Sage accounting software Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing HTML knowledge Understanding of web services and multi-platform system interactions Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance Experience of creating and maintaining Proclaim Secure Docs A practical knowledge of Windows based networks including Active Directory and Exchange Salary & Working Hours: Salary is 35,000 - 40,000, depending on experience. Working Hours: 8:30am - 5:30pm Monday to Thursday, 8:30am-5pm Fridays. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year Extra day's holiday for your birthday after 2 years Private medical insurance available after 2 years Death in Service Active social committee with generous departmental and firm-wide social budget Active training culture and various groups and events such as Diversity & Inclusion Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Please send a CV and covering letter by clicking APPLY. At Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. By applying for this vacancy, you are giving us consent for to process your data in line with our Privacy Policy, full details of which can be found on our company website. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 04, 2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Get Staffed Online Recruitment Limited
Melton Mowbray, Leicestershire
Do you have a passion for technology and solving technical challenges Do you have experience working in IT and are looking for an opportunity to progress your skillset If so, this role could be for you! About Our Client Our client is expanding their awesome team by offering the position of an IT Service Desk Technician at their rapidly expanding MSP (Managed Services provider) in Melton Mowbray. The successful candidate will become a valued member of a small but powerful IT team, providing first class IT Support services to a wide variety of customers. They will primarily be tasked with engaging directly with customers and providing technical support both remotely and occasionally on-site, as well as helping to foster client relationships and assisting with project implementation where necessary. Main responsibilities for the IT Support Technician: Provide end user technical support and assistance both remotely and occasionally on-site. Configuration and maintenance of PC's, Printers, Servers, and cabinets/networking equipment. Record all activities within a PSA & Ticketing system. Assist with implementation and delivery of IT Projects. Develop and maintain existing relationships with a handful of clients. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the IT Support Technician role will: Have at least 1 years' experience of professionally supporting desktops and carrying out basic server administration, preferably within a Managed Services IT environment. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems and faults. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Possess an enthusiastic 'can-do' attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a general understanding of Networking & DNS, telephony systems, and website/email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Preferable (but not essential) experience: A wide variety of experience resolving and diagnosing Windows 10 issues Microsoft 365 administration (Exchange, SharePoint) Administering Microsoft Windows Server as well as basic Active Directory and Group Policy knowledge An understanding of TCP/IP networking and related infrastructure. Microsoft 365 Cloud Services (Azure AD, Intune) Knowledge of VoIP Telephony (SIP Traffic) Webhosting technologies (cPanel/WHM, MySQL) Linux CLI administration Why Join Competitive Salary: £26,000.00-£32,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans. Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on/around your birthday Discounts and free food options Free on-site parking Regular team events, from Go-Karting and Escape Rooms to social dinners. Supplemental Information Work Schedule: 8:30am-5pm Monday to FridayLocation Requirements: Ability to commute to Melton Mowbray, LE13 0RQEducation: GCSE or equivalent requiredLicence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send your CV - our client looks forward to meeting you!
May 03, 2024
Full time
Do you have a passion for technology and solving technical challenges Do you have experience working in IT and are looking for an opportunity to progress your skillset If so, this role could be for you! About Our Client Our client is expanding their awesome team by offering the position of an IT Service Desk Technician at their rapidly expanding MSP (Managed Services provider) in Melton Mowbray. The successful candidate will become a valued member of a small but powerful IT team, providing first class IT Support services to a wide variety of customers. They will primarily be tasked with engaging directly with customers and providing technical support both remotely and occasionally on-site, as well as helping to foster client relationships and assisting with project implementation where necessary. Main responsibilities for the IT Support Technician: Provide end user technical support and assistance both remotely and occasionally on-site. Configuration and maintenance of PC's, Printers, Servers, and cabinets/networking equipment. Record all activities within a PSA & Ticketing system. Assist with implementation and delivery of IT Projects. Develop and maintain existing relationships with a handful of clients. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the IT Support Technician role will: Have at least 1 years' experience of professionally supporting desktops and carrying out basic server administration, preferably within a Managed Services IT environment. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems and faults. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Possess an enthusiastic 'can-do' attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a general understanding of Networking & DNS, telephony systems, and website/email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Preferable (but not essential) experience: A wide variety of experience resolving and diagnosing Windows 10 issues Microsoft 365 administration (Exchange, SharePoint) Administering Microsoft Windows Server as well as basic Active Directory and Group Policy knowledge An understanding of TCP/IP networking and related infrastructure. Microsoft 365 Cloud Services (Azure AD, Intune) Knowledge of VoIP Telephony (SIP Traffic) Webhosting technologies (cPanel/WHM, MySQL) Linux CLI administration Why Join Competitive Salary: £26,000.00-£32,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans. Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on/around your birthday Discounts and free food options Free on-site parking Regular team events, from Go-Karting and Escape Rooms to social dinners. Supplemental Information Work Schedule: 8:30am-5pm Monday to FridayLocation Requirements: Ability to commute to Melton Mowbray, LE13 0RQEducation: GCSE or equivalent requiredLicence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send your CV - our client looks forward to meeting you!
Are you an experienced 2nd Line Engineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive company who are really going places? If so, we have a fantastic opportunity for you! Our client is a very successful MSP who pride themselves on providing an excellent level of customer service to all their clients;they recognise that IT isn't all about computers - It's about developing personal relationships and becoming a reliable partner. Their aim is to make their clients' IT work in the best way for them. You can be sure that when you work for this company you will be working for a reputable and highly rated company who strives to achieve the very best that they can! The successful candidate will be skilful at pre-project/work-briefings with each client on each project. This person should then be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Salary: £28,000 - £35,000 Location: Finchley, N3 , with a hybrid working option of up to 3 days working from home Hours: Monday to Friday, 8.30 am - 6.00 pm Responsibilities for the 2nd Line Support Engineer: IT Support relating to technical issues involving Microsoft's core business applications and operating systems Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review in ConnectWise and IT Glue Configuration of standard email clients including Outlook Installation, configuration, troubleshooting and customization of Microsoft Office Suite applications per customer's preferences Understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, and mobile devices Network Server - Experience preferred with Windows Server and Microsoft 365 Configure file, print and remote access services Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Administration of enterprise email applications, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases To be successful, you will need to hold experience within the following areas: Recent experience of working in an MSP (IT Support Company) is an essential Microsoft Operating Systems, Desktop and Server (including Small Business Server) Active Directory, Exchange, SQL, Hyper-V, Office 365 Experience with macOS desktop operating systems Excellent Microsoft Office application knowledge Network administration (Firewalls, Shares, permissions, configurations, CCNA, etc.) Experience required with mobile device operating systems Experience with fundamentals of cyber security Understanding of TCP/IP and troubleshooting Internet connectivity Experience with routers and firewalls Experience with RDP, RDS, & Citrix Understanding of relationship between switches, access points, patch panels, and connecting nodes to a network Understanding of DNS services Working Knowledge of non-Cisco Firewall Technologies Working Knowledge of Wireless Technologies Do you have the required technical knowledge & experience? Engineer with two to four years' experience as a minimum Minimum 2 years' experience in the following: - Office 365/Microsoft 365 - Switching, VLAN, Routing, Firewalling Support - Mobile Device and Messaging Technology Support - Server Hardware Technologies (CPU/RAID/SCSI) Support - Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support Has at least one certification. The following certifications are preferred: MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network+, Apple Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
May 03, 2024
Full time
Are you an experienced 2nd Line Engineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive company who are really going places? If so, we have a fantastic opportunity for you! Our client is a very successful MSP who pride themselves on providing an excellent level of customer service to all their clients;they recognise that IT isn't all about computers - It's about developing personal relationships and becoming a reliable partner. Their aim is to make their clients' IT work in the best way for them. You can be sure that when you work for this company you will be working for a reputable and highly rated company who strives to achieve the very best that they can! The successful candidate will be skilful at pre-project/work-briefings with each client on each project. This person should then be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Salary: £28,000 - £35,000 Location: Finchley, N3 , with a hybrid working option of up to 3 days working from home Hours: Monday to Friday, 8.30 am - 6.00 pm Responsibilities for the 2nd Line Support Engineer: IT Support relating to technical issues involving Microsoft's core business applications and operating systems Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review in ConnectWise and IT Glue Configuration of standard email clients including Outlook Installation, configuration, troubleshooting and customization of Microsoft Office Suite applications per customer's preferences Understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, and mobile devices Network Server - Experience preferred with Windows Server and Microsoft 365 Configure file, print and remote access services Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Administration of enterprise email applications, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases To be successful, you will need to hold experience within the following areas: Recent experience of working in an MSP (IT Support Company) is an essential Microsoft Operating Systems, Desktop and Server (including Small Business Server) Active Directory, Exchange, SQL, Hyper-V, Office 365 Experience with macOS desktop operating systems Excellent Microsoft Office application knowledge Network administration (Firewalls, Shares, permissions, configurations, CCNA, etc.) Experience required with mobile device operating systems Experience with fundamentals of cyber security Understanding of TCP/IP and troubleshooting Internet connectivity Experience with routers and firewalls Experience with RDP, RDS, & Citrix Understanding of relationship between switches, access points, patch panels, and connecting nodes to a network Understanding of DNS services Working Knowledge of non-Cisco Firewall Technologies Working Knowledge of Wireless Technologies Do you have the required technical knowledge & experience? Engineer with two to four years' experience as a minimum Minimum 2 years' experience in the following: - Office 365/Microsoft 365 - Switching, VLAN, Routing, Firewalling Support - Mobile Device and Messaging Technology Support - Server Hardware Technologies (CPU/RAID/SCSI) Support - Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support Has at least one certification. The following certifications are preferred: MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network+, Apple Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
SharePoint Developer - 6 months contract The successful SharePoint Developer, will be responsible for developing, implementing, and maintaining SharePoint and PowerAutomate based solutions that support the organization's collaboration and business process automation needs. The SharePoint / Power Automate developer will need to develop and APP responsible for automating a cross functional onboarding process for their customers. The SharePoint developer is needed to translate the requirements (already captured) into a working automated solution and be able to collaborate with their business and transformation teams. Secondarily it would be good for this person to have Power BI skills to help develop dashboards for the management team. Key Responsibilities for the SharePoint Developer: Design, develop, and deploy custom SharePoint solutions, including web parts, workflows, forms, and integration with other systems. Creating automated solutions with power automate and collaborating with business and transformation teams. Collaborate with business users to gather requirements, analyse needs, and translate them into technical solutions. Provide technical expertise and support to troubleshoot and resolve SharePoint-related issues. Perform SharePoint administration tasks, including user management, permissions management, and site maintenance. It would be beneficial to have experience with Power BI in order to help develop dashboards (Pulling in sales data dashboards into Power BI) Stay current with SharePoint technology trends, best practices, and new features to continually improve our SharePoint environment. This SharePoint Developer will work remote with potential travel to site in London initially to meet the team. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and
May 03, 2024
Full time
SharePoint Developer - 6 months contract The successful SharePoint Developer, will be responsible for developing, implementing, and maintaining SharePoint and PowerAutomate based solutions that support the organization's collaboration and business process automation needs. The SharePoint / Power Automate developer will need to develop and APP responsible for automating a cross functional onboarding process for their customers. The SharePoint developer is needed to translate the requirements (already captured) into a working automated solution and be able to collaborate with their business and transformation teams. Secondarily it would be good for this person to have Power BI skills to help develop dashboards for the management team. Key Responsibilities for the SharePoint Developer: Design, develop, and deploy custom SharePoint solutions, including web parts, workflows, forms, and integration with other systems. Creating automated solutions with power automate and collaborating with business and transformation teams. Collaborate with business users to gather requirements, analyse needs, and translate them into technical solutions. Provide technical expertise and support to troubleshoot and resolve SharePoint-related issues. Perform SharePoint administration tasks, including user management, permissions management, and site maintenance. It would be beneficial to have experience with Power BI in order to help develop dashboards (Pulling in sales data dashboards into Power BI) Stay current with SharePoint technology trends, best practices, and new features to continually improve our SharePoint environment. This SharePoint Developer will work remote with potential travel to site in London initially to meet the team. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and
IT Support Analyst 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, many more perks! IT Support Analyst Key Skills: Resolution of 1st and 2nd line support queries as assigned. Normally desk-side or phone-based Microsoft Office 365 (necessary) Microsoft Windows 10 and 11 (necessary) iManage Work 10 Tikit Partner for Windows Uniflow and Flowmatrix Laptop Hardware Remote Access Technologies (Perimeter 81, Duo 2FA) User Management Basic network infrastructure (e.g. patching AV equipment and laptop docks) Basic network administration tasks. e.g. User configuration within various systems Administration of laptop firewall and antivirus solutions Occasional new user training Carrying out inductions for new starters if our normal trainer is unavailable Dealing with all levels of staff via email, phone and face-to-face Liaise with other support departments regarding issues such as new starters and office moves Basic vendor relationships (e.g. in relation to telecoms or IT supplies) Using Top Desk ticket logging system, to log, manage and close tickets in a timely manner Creating, updating, maintaining documentation related to the service desk and support functions IT Support Analyst 6 Month FTC Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
May 03, 2024
Full time
IT Support Analyst 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, many more perks! IT Support Analyst Key Skills: Resolution of 1st and 2nd line support queries as assigned. Normally desk-side or phone-based Microsoft Office 365 (necessary) Microsoft Windows 10 and 11 (necessary) iManage Work 10 Tikit Partner for Windows Uniflow and Flowmatrix Laptop Hardware Remote Access Technologies (Perimeter 81, Duo 2FA) User Management Basic network infrastructure (e.g. patching AV equipment and laptop docks) Basic network administration tasks. e.g. User configuration within various systems Administration of laptop firewall and antivirus solutions Occasional new user training Carrying out inductions for new starters if our normal trainer is unavailable Dealing with all levels of staff via email, phone and face-to-face Liaise with other support departments regarding issues such as new starters and office moves Basic vendor relationships (e.g. in relation to telecoms or IT supplies) Using Top Desk ticket logging system, to log, manage and close tickets in a timely manner Creating, updating, maintaining documentation related to the service desk and support functions IT Support Analyst 6 Month FTC Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Elevation Recruitment Group are pleased to be supporting one of out key clients in Sheffield as they look to recruit an IT & Data Support Officer. Sheffield Hybrid working Salary - £28,000 - £31,000 Excellent benefits including 9% pension & 28 days annual leave plus stats We are looking to speak with individuals who are passionate about providing exceptional technical support and data management services, and who want to be part of a dynamic environment where no two days are the same! As IT & Data Support Officer, you'll play a crucial role in ensuring all technical support requests are addressed promptly and professionally. Your dedication to excellent customer service will shine as you assist both internal and external stakeholders with their IT queries and technical faults within agreed SLAs. Key Duties & Responsibilities: Provide day-to-day support for IT users, addressing hardware, software, and network issues promptly Escalate complex technical issues to software providers & 3rd parties, minimising impact on services Utilise SQL, Amazon Quicksight, and Excel to create and maintain dashboards and automated reports for internal and external customers Deliver high-quality data management and analysis services, offering valuable insights to drive business decisions Manage system administration tasks, including setting up new users and maintaining IT equipment inventory Support IT change implementation strategies through project work and coordination Identify areas for improvement in business systems and technology to enhance efficiency and productivity Maintain the IT knowledgebase and update user guides for IT and non-IT staff Conduct onboarding sessions for new staff, introducing them to IT equipment and key systems Assist in maintaining website functionality to ensure a seamless user experience Support the IT team in ensuring compliance with the latest cybersecurity protocols We are keen to speak with IT professionals who have experience supporting/using: Microsoft 365 Active Director General hardware support Networking skills Use of SQL or a similar technical reporting language To find out more about this opportunity contact us today!
May 03, 2024
Full time
Elevation Recruitment Group are pleased to be supporting one of out key clients in Sheffield as they look to recruit an IT & Data Support Officer. Sheffield Hybrid working Salary - £28,000 - £31,000 Excellent benefits including 9% pension & 28 days annual leave plus stats We are looking to speak with individuals who are passionate about providing exceptional technical support and data management services, and who want to be part of a dynamic environment where no two days are the same! As IT & Data Support Officer, you'll play a crucial role in ensuring all technical support requests are addressed promptly and professionally. Your dedication to excellent customer service will shine as you assist both internal and external stakeholders with their IT queries and technical faults within agreed SLAs. Key Duties & Responsibilities: Provide day-to-day support for IT users, addressing hardware, software, and network issues promptly Escalate complex technical issues to software providers & 3rd parties, minimising impact on services Utilise SQL, Amazon Quicksight, and Excel to create and maintain dashboards and automated reports for internal and external customers Deliver high-quality data management and analysis services, offering valuable insights to drive business decisions Manage system administration tasks, including setting up new users and maintaining IT equipment inventory Support IT change implementation strategies through project work and coordination Identify areas for improvement in business systems and technology to enhance efficiency and productivity Maintain the IT knowledgebase and update user guides for IT and non-IT staff Conduct onboarding sessions for new staff, introducing them to IT equipment and key systems Assist in maintaining website functionality to ensure a seamless user experience Support the IT team in ensuring compliance with the latest cybersecurity protocols We are keen to speak with IT professionals who have experience supporting/using: Microsoft 365 Active Director General hardware support Networking skills Use of SQL or a similar technical reporting language To find out more about this opportunity contact us today!
Senior Technical Analyst Cambridge/Chelmsford 37,000 - 43,000 A fantastic opportunity for an experienced Technical Analyst or Infrastructure Engineer to join a dynamic team with one of our key clients. Perks: 30 days holiday + bank holidays. Role Overview: Lead implementation, administration, and maintenance of public and private cloud systems. Address escalated calls, following incident management and service request lifecycles. Contribute to projects and large-scale business activities. Key Responsibilities: Provision, administer, and deliver ICT services. Prioritise support activities, document outcomes, and escalate issues. Install, operate, and enhance systems, adhering to design principles. Monitor system performance and resolve operational shortfalls. Apply operational standards and collaborate with IT teams. Follow established processes for request and incident management. Investigate, diagnose, and resolve complex incidents. Provide technical expertise during major incidents. Complete maintenance activities to resolve operational issues. Skills / Qualifications Required: Degree or equivalent with professional qualification. Experience with virtualized hosts and Storage Area Networks. Knowledge of Active Directory and Microsoft Windows Server. Experience in VMWare solutions and Microsoft Azure. Good verbal and written communication skills. Experience in Palo Alto firewall administration. Practical experience in shared database management. If this exciting opportunity to work as a Senior Technical Analyst sounds like your next position then click APPLY NOW! Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU
May 03, 2024
Full time
Senior Technical Analyst Cambridge/Chelmsford 37,000 - 43,000 A fantastic opportunity for an experienced Technical Analyst or Infrastructure Engineer to join a dynamic team with one of our key clients. Perks: 30 days holiday + bank holidays. Role Overview: Lead implementation, administration, and maintenance of public and private cloud systems. Address escalated calls, following incident management and service request lifecycles. Contribute to projects and large-scale business activities. Key Responsibilities: Provision, administer, and deliver ICT services. Prioritise support activities, document outcomes, and escalate issues. Install, operate, and enhance systems, adhering to design principles. Monitor system performance and resolve operational shortfalls. Apply operational standards and collaborate with IT teams. Follow established processes for request and incident management. Investigate, diagnose, and resolve complex incidents. Provide technical expertise during major incidents. Complete maintenance activities to resolve operational issues. Skills / Qualifications Required: Degree or equivalent with professional qualification. Experience with virtualized hosts and Storage Area Networks. Knowledge of Active Directory and Microsoft Windows Server. Experience in VMWare solutions and Microsoft Azure. Good verbal and written communication skills. Experience in Palo Alto firewall administration. Practical experience in shared database management. If this exciting opportunity to work as a Senior Technical Analyst sounds like your next position then click APPLY NOW! Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU
SharePoint Engineer 33,450 - 37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 03, 2024
Full time
SharePoint Engineer 33,450 - 37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Storage and Platform Infrastructure Engineer A fantastic opportunity to work with one of our key clients as a Storage and Platform Engineer. Location: Hybrid working - Office location is Cambridge / London Salary: 37,000 - 43,000 plus overtime and benefits Perks: 30 days holiday + bank holidays Role description: Provide a range of infrastructure solutions, prioritising tasks to meet agreed service levels. Document results and escalate issues when necessary. Implement, maintain, and improve systems and services according to ICT architecture and governance standards. Utilize designated monitoring tools to track system performance and report any issues to the Lead Technical Analyst before resolving them. Adhere to operational standards and suggest system modifications when appropriate. Collaborate with various IT teams to deliver well-designed and supported IT services. Follow established procedures for handling requests and managing incidents, ensuring top-notch customer service. Investigate and resolve complex issues, serving as an escalation point for other team members. Offer technical expertise in resolving major incidents and problems, documenting solutions for future reference. Skills / Qualifications required: Degree or equivalent and relevant professional qualification. Proficient in computer systems and software with Windows, VMWare & Active Directory. Knowledge of Nutanix is highly advantageous. Hands-on experience with desktop and application virtualization in corporate settings. Skilled in deploying and configuring end-user devices on a large scale in centralized environments. Proficient in securing end-user devices using malware prevention tools. Experienced in supervising the daily tasks of technical personnel. Familiarity with installation and administration of Microsoft end-user operating systems. Understanding of popular end-user application suites. Proficiency in application packaging and virtualization utilizing technologies like Microsoft App-V and System Center Configuration Manager (SCCM), or equivalent. Knowledge of desktop virtualization using VMware vSphere or similar technologies. Competent in utilizing capacity and performance monitoring tools and interpreting their data. Awareness of relevant information technology legislation. Please apply by sending your applications to (url removed) Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU
May 03, 2024
Full time
Storage and Platform Infrastructure Engineer A fantastic opportunity to work with one of our key clients as a Storage and Platform Engineer. Location: Hybrid working - Office location is Cambridge / London Salary: 37,000 - 43,000 plus overtime and benefits Perks: 30 days holiday + bank holidays Role description: Provide a range of infrastructure solutions, prioritising tasks to meet agreed service levels. Document results and escalate issues when necessary. Implement, maintain, and improve systems and services according to ICT architecture and governance standards. Utilize designated monitoring tools to track system performance and report any issues to the Lead Technical Analyst before resolving them. Adhere to operational standards and suggest system modifications when appropriate. Collaborate with various IT teams to deliver well-designed and supported IT services. Follow established procedures for handling requests and managing incidents, ensuring top-notch customer service. Investigate and resolve complex issues, serving as an escalation point for other team members. Offer technical expertise in resolving major incidents and problems, documenting solutions for future reference. Skills / Qualifications required: Degree or equivalent and relevant professional qualification. Proficient in computer systems and software with Windows, VMWare & Active Directory. Knowledge of Nutanix is highly advantageous. Hands-on experience with desktop and application virtualization in corporate settings. Skilled in deploying and configuring end-user devices on a large scale in centralized environments. Proficient in securing end-user devices using malware prevention tools. Experienced in supervising the daily tasks of technical personnel. Familiarity with installation and administration of Microsoft end-user operating systems. Understanding of popular end-user application suites. Proficiency in application packaging and virtualization utilizing technologies like Microsoft App-V and System Center Configuration Manager (SCCM), or equivalent. Knowledge of desktop virtualization using VMware vSphere or similar technologies. Competent in utilizing capacity and performance monitoring tools and interpreting their data. Awareness of relevant information technology legislation. Please apply by sending your applications to (url removed) Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU
Our highly reputable Education client in East Grinstead is seeking an IT Manager to join their team, on a permanent basis. After the first 3 months, the successful IT Manager can work from home for 2 days a week. About the IT Manager role: We are looking for an IT Manager who will be responsible for a varied set of activities and responsibilities in IT Operations, Project Management & Support. The ideal candidate: The person we are looking for will have preferably some familiarity with working in an educational institution. You should be able to work independently and manage a small team of support staff. You can communicate well with others and adapt quickly to change. You have a natural interest in solving complex technical problems and you have experience managing websites and online platforms. The ideal candidate would have a good understanding of different web technologies and the ability to pick up new ones. You must have a high degree of accuracy with excellent attention to detail and time management skills. You should have the flexibility to work outside normal office hours to provide student support, as we provide lectures on evenings and weekends. Some of the duties include: Support to students and staff, providing technical support via phone, email, and dedicated support system. Working within SLAs, prioritisation of tasks Website Administration, managing WordPress sites, Plesk, and AWS Database administration, MySQL, FileMaker Moodle Administration Project Management 3rd party supplier management Identifying places for improvement of the online platforms Assist with testing and developing new online systems and academic software to improve and streamline daily operations. Skills required: Good understanding of IT systems and services. Including IT infrastructure management for internal and hosted systems. AWS experience would be beneficial Project management with a good understanding of agile methodologies, scoping to delivery Excellent communication skills when working with a variety of clients and stakeholders Good understanding of CRM, workflow and business process software - ERP like - systems Knowledge of Learning Management Systems, ideally Moodle or a similar platform Good understanding of Office 365, Teams, SharePoint and Power Automate Have a technical understanding of Content Management Systems Good understanding of customer databases and software systems Understanding/knowledge of HTML, SQL, PHP or similar web languages Benefits: Casual dress Cycle to work scheme Employee discount On-site parking Referral programme
May 03, 2024
Full time
Our highly reputable Education client in East Grinstead is seeking an IT Manager to join their team, on a permanent basis. After the first 3 months, the successful IT Manager can work from home for 2 days a week. About the IT Manager role: We are looking for an IT Manager who will be responsible for a varied set of activities and responsibilities in IT Operations, Project Management & Support. The ideal candidate: The person we are looking for will have preferably some familiarity with working in an educational institution. You should be able to work independently and manage a small team of support staff. You can communicate well with others and adapt quickly to change. You have a natural interest in solving complex technical problems and you have experience managing websites and online platforms. The ideal candidate would have a good understanding of different web technologies and the ability to pick up new ones. You must have a high degree of accuracy with excellent attention to detail and time management skills. You should have the flexibility to work outside normal office hours to provide student support, as we provide lectures on evenings and weekends. Some of the duties include: Support to students and staff, providing technical support via phone, email, and dedicated support system. Working within SLAs, prioritisation of tasks Website Administration, managing WordPress sites, Plesk, and AWS Database administration, MySQL, FileMaker Moodle Administration Project Management 3rd party supplier management Identifying places for improvement of the online platforms Assist with testing and developing new online systems and academic software to improve and streamline daily operations. Skills required: Good understanding of IT systems and services. Including IT infrastructure management for internal and hosted systems. AWS experience would be beneficial Project management with a good understanding of agile methodologies, scoping to delivery Excellent communication skills when working with a variety of clients and stakeholders Good understanding of CRM, workflow and business process software - ERP like - systems Knowledge of Learning Management Systems, ideally Moodle or a similar platform Good understanding of Office 365, Teams, SharePoint and Power Automate Have a technical understanding of Content Management Systems Good understanding of customer databases and software systems Understanding/knowledge of HTML, SQL, PHP or similar web languages Benefits: Casual dress Cycle to work scheme Employee discount On-site parking Referral programme
Lloyd Recruitment - East Grinstead
Tonbridge, Kent
Are you an IT support pro on the hunt for a new challenge? As a 1st Line Engineer, you'll be part of a tight-knit team, tackling everything from service desk tickets to on-site hardware fixes. But this isn't your typical support role. This modern and fast-growing MSP is all about proactive problem-solving and building lasting solutions that keep their clients happy. If you're ready to dive into a dynamic environment where learning never stops, and your skills are valued, don't delay, apply today! Some of the benefits and perks include: Enhanced annual leave allowance of 32 days' holiday, inclusive of bank holidays Free on-site parking for convenience - due to location, must be a driver Lunchtime meals prepared by our client's in-house chef (free of charge), providing nutritious and varied meals Refreshments provided, including delivery of fruit and snacks Contractual sick pay Personalised water bottles to every employee Air-conditioned office with sit/stand desks An eyecare scheme Wellness events to promote health and wellbeing An Employee Assistance Programme with access to trained counsellors As a 1st Line Engineer, you will: Perform duties that include ticket support on Service Desk and hardware maintenance Have a diligent approach that achieves a long term and cost-effective result for clients Demonstrate a professional, respectful, and proactive approach to customer service Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting Demonstrate a logical and methodical approach to troubleshooting, thinking outside the box to reach the best resolution Key skills and experience: Windows Server (Apply online only) Windows Desktop XP-11 Basic knowledge of hosted desktop solutions General user and email administration Office 365 tenant administration Active Directory administration Basic networking capabilities Basic knowledge of VoIP VMWare/Hyper-V administration (desirable) Apple products and support (desirable) Previous MSP experience (desirable) Recognised accreditations, i.e., CompTIA, Apple, Microsoft (desirable) Refer a friend and earn up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
May 03, 2024
Full time
Are you an IT support pro on the hunt for a new challenge? As a 1st Line Engineer, you'll be part of a tight-knit team, tackling everything from service desk tickets to on-site hardware fixes. But this isn't your typical support role. This modern and fast-growing MSP is all about proactive problem-solving and building lasting solutions that keep their clients happy. If you're ready to dive into a dynamic environment where learning never stops, and your skills are valued, don't delay, apply today! Some of the benefits and perks include: Enhanced annual leave allowance of 32 days' holiday, inclusive of bank holidays Free on-site parking for convenience - due to location, must be a driver Lunchtime meals prepared by our client's in-house chef (free of charge), providing nutritious and varied meals Refreshments provided, including delivery of fruit and snacks Contractual sick pay Personalised water bottles to every employee Air-conditioned office with sit/stand desks An eyecare scheme Wellness events to promote health and wellbeing An Employee Assistance Programme with access to trained counsellors As a 1st Line Engineer, you will: Perform duties that include ticket support on Service Desk and hardware maintenance Have a diligent approach that achieves a long term and cost-effective result for clients Demonstrate a professional, respectful, and proactive approach to customer service Attend client sites as and when required to fulfil the requirements of proactive and reactive troubleshooting Demonstrate a logical and methodical approach to troubleshooting, thinking outside the box to reach the best resolution Key skills and experience: Windows Server (Apply online only) Windows Desktop XP-11 Basic knowledge of hosted desktop solutions General user and email administration Office 365 tenant administration Active Directory administration Basic networking capabilities Basic knowledge of VoIP VMWare/Hyper-V administration (desirable) Apple products and support (desirable) Previous MSP experience (desirable) Recognised accreditations, i.e., CompTIA, Apple, Microsoft (desirable) Refer a friend and earn up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Lloyd Recruitment - East Grinstead
Maidstone, Kent
Are you an experienced 2nd Line Engineer looking for your next venture? Do you want to work for a leading IT solutions business, that not only values it's staff, but also offers a comprehensive benefits package? We have the perfect opportunity for you! Lloyd Recruitment Services is working with a superb company on the outskirts of Maidstone who are in search of a 2nd Line Engineer to join their growing team. What's in it for you? Competitive salary 32 days holiday allowance Freshly prepared lunches by an in house chef Modern office facilities with ergonomic desks Wellness events Recreational outdoor spaces (so you can take a break from the computer screen!) Eyecare scheme Employee Assistance Programme with access to trained Counsellors Refreshments and free fruit Contractual sick pay Free parking (must be a driver due to location) About the role: You will play a crucial role as an experienced member of the technical team. From providing ticket support on the Helpdesk, to engaging in project work, and handling hardware maintenance tasks, this a busy and varied role where no two days will be the same! As a 2nd Line Engineer, you will also relish the opportunity to impart your technical knowledge to others and mentor junior engineers. Your professional, respectful, and proactive approach to customer service will be key in ensuring clients receive top-notch support. Responsibilities: Provide ticket support on the Helpdesk, engage in project work, and handle hardware maintenance tasks Attend client sites for prescheduled projects and reactive troubleshooting Mentor and support junior engineers, imparting technical knowledge Demonstrate a logical and methodical approach to troubleshooting Make recommendations to clients for system improvements and upgrades Fulfil other duties in line with business needs Required skills: Proficiency in Windows Server (Apply online only) and Windows Desktop XP-12 Familiarity with Hosted Desktop and Cloud computing Experience with Terminal server farm setups Office 365 tenant setup and administration expertise VMWare/Hyper-V administration knowledge Strong networking capabilities (DNS, routing, switching, etc.) Knowledge of VoIP, preferably with 3CX Desirable skills and experience: Exposure to Cisco/Draytek firewalls Support experience with Apple products Group Policy administration skills Cabling survey and installations experience Exposure to Ubiquiti/Cisco Wireless technologies Previous experience working in a Managed Service Provider (MSP) environment Recognised accreditations (MCP's, CompTIA, Apple) Person specification: A logical and methodical approach to tasks A willingness to learn and teach Excellent documentation and communication skills High standards of customer service A personable and approachable nature Keen attention to detail If you feel you would be a valuable asset to the business, then apply today! Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities.
May 03, 2024
Full time
Are you an experienced 2nd Line Engineer looking for your next venture? Do you want to work for a leading IT solutions business, that not only values it's staff, but also offers a comprehensive benefits package? We have the perfect opportunity for you! Lloyd Recruitment Services is working with a superb company on the outskirts of Maidstone who are in search of a 2nd Line Engineer to join their growing team. What's in it for you? Competitive salary 32 days holiday allowance Freshly prepared lunches by an in house chef Modern office facilities with ergonomic desks Wellness events Recreational outdoor spaces (so you can take a break from the computer screen!) Eyecare scheme Employee Assistance Programme with access to trained Counsellors Refreshments and free fruit Contractual sick pay Free parking (must be a driver due to location) About the role: You will play a crucial role as an experienced member of the technical team. From providing ticket support on the Helpdesk, to engaging in project work, and handling hardware maintenance tasks, this a busy and varied role where no two days will be the same! As a 2nd Line Engineer, you will also relish the opportunity to impart your technical knowledge to others and mentor junior engineers. Your professional, respectful, and proactive approach to customer service will be key in ensuring clients receive top-notch support. Responsibilities: Provide ticket support on the Helpdesk, engage in project work, and handle hardware maintenance tasks Attend client sites for prescheduled projects and reactive troubleshooting Mentor and support junior engineers, imparting technical knowledge Demonstrate a logical and methodical approach to troubleshooting Make recommendations to clients for system improvements and upgrades Fulfil other duties in line with business needs Required skills: Proficiency in Windows Server (Apply online only) and Windows Desktop XP-12 Familiarity with Hosted Desktop and Cloud computing Experience with Terminal server farm setups Office 365 tenant setup and administration expertise VMWare/Hyper-V administration knowledge Strong networking capabilities (DNS, routing, switching, etc.) Knowledge of VoIP, preferably with 3CX Desirable skills and experience: Exposure to Cisco/Draytek firewalls Support experience with Apple products Group Policy administration skills Cabling survey and installations experience Exposure to Ubiquiti/Cisco Wireless technologies Previous experience working in a Managed Service Provider (MSP) environment Recognised accreditations (MCP's, CompTIA, Apple) Person specification: A logical and methodical approach to tasks A willingness to learn and teach Excellent documentation and communication skills High standards of customer service A personable and approachable nature Keen attention to detail If you feel you would be a valuable asset to the business, then apply today! Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities.