ICT Officer (End User Services) – Three Posts

  • Hull City Council
  • Hull, UK
  • Apr 16, 2018
Full time I.T. & Communications

Job Description

The Hull City Council is recruiting to a number of exciting new roles to support a key transformation programme called WorkSmart. WorkSmart is about creating a modern working environment for our employees, by adopting flexible working practices and utilising the benefits of digital technologies. WorkSmart will use technology and office design to reduce the Council’s building needs and promote productivity, value for money and an excellent work-life balance for staff.


ICT Officer (End User Services) – Three Posts

As an ICT Officer you will be involved in procuring, configuring, issuing and supporting a range of devices required to support WorkSmart including tablets, PCs, laptops and mobiles; so you’ll need previous experience of working in ICT support along with a good knowledge of hardware, peripherals and operating systems. Previous experience of imaging technologies such as WDS/MDT/SCCM or VMware Mirage would also be beneficial.

You will have a successful track record of working in a busy environment to a high degree of accuracy while delivering in line with SLA targets. You’ll be qualified to NQF Level 3 (A-Level equivalent) or have equivalent experience. Technical qualifications (i.e. MCP) and/or relevant training are desirable.

You will work in conjunction with ICT Officers, Senior ICT Officers, an Operational Lead and a Team Manager to deliver a robust, friendly and customer focused support function. Three ICT Officer posts are available, two permanent and one fixed term for 18 months. There is a requirement to work Saturdays on a rota basis, and you’ll receive the appropriate enhancements.

Closing Date: 30 April 2018

Shortlisting: w/c Tuesday 8 May 2018
Interviews: w/c Monday 14 May 2018

For an informal discussion, please contact Chris Rowson on (01482) 615383.

Further information can be found on our Council’s website www.hullcc.gov.uk


£21268 - £23398