£24k-£28k DOE Hybrid Gloucester Our Client, Our Client, a leading managed services provider, is looking for a IT Support Engineer, you will play a pivotal role in ensuring customers and users receive timely and friendly assistance. This role offers Hybrid working, with access to the Gloucester office. Working hours 9 am - 5 pm Monday - Friday. IT Support Engineer responsibilities include: - Liaising with customers, partners and suppliers via incoming calls, emails and incident tickets Supporting customers with software and hardware applications Fault analysis Maintaining company systems IT Support Engineer requirements include: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems Strong communication skills both verbal and written in a B2B environment including being well-versed in Microsoft Office products Qualifications such as CompTIA N+or CCNACisco Certified Network Associate would be an advantage. Benefits for the IT Support Engineer: Hybrid flexible working Breakfast and fruit provided every day 25 days holiday plus your birthday and bank holidays Private medical cover after 1 year of service Free subscription to PerkBox discounts and Wellness app Annual Flu jabs Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship. If you would like to find out more details about this role, apply today! Recruitment Consultant: Conor Mellamphy Ref: 10350
Mar 28, 2024
Full time
£24k-£28k DOE Hybrid Gloucester Our Client, Our Client, a leading managed services provider, is looking for a IT Support Engineer, you will play a pivotal role in ensuring customers and users receive timely and friendly assistance. This role offers Hybrid working, with access to the Gloucester office. Working hours 9 am - 5 pm Monday - Friday. IT Support Engineer responsibilities include: - Liaising with customers, partners and suppliers via incoming calls, emails and incident tickets Supporting customers with software and hardware applications Fault analysis Maintaining company systems IT Support Engineer requirements include: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems Strong communication skills both verbal and written in a B2B environment including being well-versed in Microsoft Office products Qualifications such as CompTIA N+or CCNACisco Certified Network Associate would be an advantage. Benefits for the IT Support Engineer: Hybrid flexible working Breakfast and fruit provided every day 25 days holiday plus your birthday and bank holidays Private medical cover after 1 year of service Free subscription to PerkBox discounts and Wellness app Annual Flu jabs Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship. If you would like to find out more details about this role, apply today! Recruitment Consultant: Conor Mellamphy Ref: 10350
3rd line support engineeerLead Engineer/consultant/manager for managed Service Provider - Ripley An East Midlands Managed Service Provider have a vacancy for a 3 rd Line senior technical support engineer / project manager. A varied role with exposure to a plethora of technologies spanning a significant number of client sites and industries. The role will include; providing escalation support to our 1st and 2nd line team, writing policies and procedures for customers (e.g. DR plans and CyberEssentials compliance), proactively searching for issues and vulnerabilities at customer sites to prevent issues before they happen, pre-sales project planning, analysis and customer engagement, the management and maintenance of Microsoft Windows Server environments from 2008 to 2019 on-premise and Microsoft Azure environments, the deployment, migration to and maintenance of Microsoft 365 suite of cloud services, Hyper-V and VMWare infrastructures including clustering, TCP/IP network analytics, network topology design and cyber security (inclusive of the perimeter firewall (primarily WatchGuard), client-based applications and CyberEssentials), evaluation and deployment of new technologies as and when required, engagement with our 3rd party support team at a high level to maintain and improve the relationship/processes and developing agent procedures/monitoring in our RMM solution to improve proactiveness and automation. The ideal candidate will have several years of experience working in a managed service provider environment as a 3 rd line engineer, have led and project managed a number of server and network migrations both on-premise and cloud infrastructures. A solid background in Azure/Microsoft 365 is essential. The candidate: o Excellent customer-facing skills - experience dealing with internal/external business stakeholders. o Strong team player and self-motivated. o Experience writing IT policies, procedures and project plans. o Proactive nature, you will need to take ownership and see them through to completion. o Provide a 3rd line initial escalation point to our support team. o Be visionary in how to improve current methods of working, and utilise current systems o Provide technical support for the commercial team to assist with project planning, analysis and customer engagement. o Evaluation and deployment of new technologies as and when required. o Engagement with our 3rd party support team at a high level to maintain and improve the relationship/processes. o Excellent knowledge of Microsoft technologies - up to Windows Server 2019, Exchange 2019, Hyper-V clustering, Windows 10/11, Office 2019 / Microsoft 365 and VMWare. o Strong and demonstrable network analytics and design skills. o Ability to troubleshoot and investigate problems without defined causes. o Demonstrable experience with firewalls, routing and VLAN technologies o Ideally, you will have MCSE / MCITP Qualification - willingness to continue self-development and education is a must. If you are motivated to take your technical skill set to the next level and work with a dynamic team, then this is the ideal role for you. You must have excellent interpersonal and communication skills and be comfortable in dealing with senior board members/stakeholders at our customer sites. Experience in leading/mentoring other more junior staff is also a must. The candidate must be mobile and hold a UK driving license
Mar 28, 2024
Full time
3rd line support engineeerLead Engineer/consultant/manager for managed Service Provider - Ripley An East Midlands Managed Service Provider have a vacancy for a 3 rd Line senior technical support engineer / project manager. A varied role with exposure to a plethora of technologies spanning a significant number of client sites and industries. The role will include; providing escalation support to our 1st and 2nd line team, writing policies and procedures for customers (e.g. DR plans and CyberEssentials compliance), proactively searching for issues and vulnerabilities at customer sites to prevent issues before they happen, pre-sales project planning, analysis and customer engagement, the management and maintenance of Microsoft Windows Server environments from 2008 to 2019 on-premise and Microsoft Azure environments, the deployment, migration to and maintenance of Microsoft 365 suite of cloud services, Hyper-V and VMWare infrastructures including clustering, TCP/IP network analytics, network topology design and cyber security (inclusive of the perimeter firewall (primarily WatchGuard), client-based applications and CyberEssentials), evaluation and deployment of new technologies as and when required, engagement with our 3rd party support team at a high level to maintain and improve the relationship/processes and developing agent procedures/monitoring in our RMM solution to improve proactiveness and automation. The ideal candidate will have several years of experience working in a managed service provider environment as a 3 rd line engineer, have led and project managed a number of server and network migrations both on-premise and cloud infrastructures. A solid background in Azure/Microsoft 365 is essential. The candidate: o Excellent customer-facing skills - experience dealing with internal/external business stakeholders. o Strong team player and self-motivated. o Experience writing IT policies, procedures and project plans. o Proactive nature, you will need to take ownership and see them through to completion. o Provide a 3rd line initial escalation point to our support team. o Be visionary in how to improve current methods of working, and utilise current systems o Provide technical support for the commercial team to assist with project planning, analysis and customer engagement. o Evaluation and deployment of new technologies as and when required. o Engagement with our 3rd party support team at a high level to maintain and improve the relationship/processes. o Excellent knowledge of Microsoft technologies - up to Windows Server 2019, Exchange 2019, Hyper-V clustering, Windows 10/11, Office 2019 / Microsoft 365 and VMWare. o Strong and demonstrable network analytics and design skills. o Ability to troubleshoot and investigate problems without defined causes. o Demonstrable experience with firewalls, routing and VLAN technologies o Ideally, you will have MCSE / MCITP Qualification - willingness to continue self-development and education is a must. If you are motivated to take your technical skill set to the next level and work with a dynamic team, then this is the ideal role for you. You must have excellent interpersonal and communication skills and be comfortable in dealing with senior board members/stakeholders at our customer sites. Experience in leading/mentoring other more junior staff is also a must. The candidate must be mobile and hold a UK driving license
Employer Description Based in Quedgeley, Gloucestershire, System Force IT specialise in managed IT support that is tailored to meet the needs of every client they work with. They also offer cloud solutions, cyber security management, VoIP services and much more. Overview We are currently seeking an IT Apprentice to join our apprenticeship program. Apprentices will provide clients software and hardware support for their workstations, as well as account management support. Help desk analyst will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software's utilized by the business. Key Tasks & Responsibilities: will include but not be limited to Working with Desktop Engineers to maintain image libraries. Remote Troubleshooting hardware issues with Laptops, desktops, servers, notebooks, and tablets. Acting as an account admin for various software products. Assist with Wireless account management. 365 Help, migrations to and from, day to day management Troubleshoot network issues. Project work. Hardware inventory maintenance. Data migrations Corporate data centre monitoring, and maintenance. Virtual server troubleshooting, building, and maintenance. What we are looking for: Knowledge of Windows and Mac operating systems. Familiarity with Active Directory, group policies, and user account management. Strong troubleshooting and problem-solving skills with the ability to analyse and resolve technical issues efficiently. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team environment. Entry Requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Additional Information: Salary: £14,000 - £16,000 per annum Working hours - 40 hours a week, Monday to Friday (8:30am to 5:30pm with 1 hour for lunch) What's in it for you? We believe that success is built from within and as an employee of System Force IT we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best you can be in your field of work. Benefits: A great working office environment surrounded by a supportive team in a rewarding role. 20 days holiday per year + bank holidays Company pension scheme Access to the latest technology Access to technical online training to aid your personal progression. Great transport links with free onsite parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 28, 2024
Full time
Employer Description Based in Quedgeley, Gloucestershire, System Force IT specialise in managed IT support that is tailored to meet the needs of every client they work with. They also offer cloud solutions, cyber security management, VoIP services and much more. Overview We are currently seeking an IT Apprentice to join our apprenticeship program. Apprentices will provide clients software and hardware support for their workstations, as well as account management support. Help desk analyst will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software's utilized by the business. Key Tasks & Responsibilities: will include but not be limited to Working with Desktop Engineers to maintain image libraries. Remote Troubleshooting hardware issues with Laptops, desktops, servers, notebooks, and tablets. Acting as an account admin for various software products. Assist with Wireless account management. 365 Help, migrations to and from, day to day management Troubleshoot network issues. Project work. Hardware inventory maintenance. Data migrations Corporate data centre monitoring, and maintenance. Virtual server troubleshooting, building, and maintenance. What we are looking for: Knowledge of Windows and Mac operating systems. Familiarity with Active Directory, group policies, and user account management. Strong troubleshooting and problem-solving skills with the ability to analyse and resolve technical issues efficiently. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team environment. Entry Requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Additional Information: Salary: £14,000 - £16,000 per annum Working hours - 40 hours a week, Monday to Friday (8:30am to 5:30pm with 1 hour for lunch) What's in it for you? We believe that success is built from within and as an employee of System Force IT we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best you can be in your field of work. Benefits: A great working office environment surrounded by a supportive team in a rewarding role. 20 days holiday per year + bank holidays Company pension scheme Access to the latest technology Access to technical online training to aid your personal progression. Great transport links with free onsite parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Senior Cloud Solutions Engineer / Cloud Architect / Cloud Consultant Location: Hybrid Role - Work from Home with Travel to Client Sites & Data Centres in the South East or Midlands Area. Are you ready to propel your career with a leading provider of Digital, Network, and Cloud solutions? Our client is on the lookout for a talented individual to join their dynamic team. As a Senior Cloud Solutions Engineer, you'll play a pivotal role in designing, deploying, and supporting cutting-edge cloud solutions for a broad range of clients. Key Responsibilities: Design, deploy, and support cloud solutions, ensuring seamless integration into client networks. Assist in infrastructure solution upgrades and provide expert support for complex issues. Collaborate with the managed services team, serving as a third-line support lead. Develop expertise in Nutanix HCI and other platforms. Your Profile: Proficiency in virtualization technologies like VMware, KVM, and Hyper-V. Experience with Hyper-Converged Infrastructure (HCI), particularly Nutanix. Strong networking knowledge, including L2/L3 switching, routing, and firewalls. Familiarity with enterprise data center systems and backup solutions. Expertise in Windows operating environments, including Active Directory and Group Policies. Understanding of ITIL principles and service management documentation. Excellent communication skills and customer-focused approach. Advantages: Familiarity with Linux systems and cloud technologies (Azure, AWS, or Google). Proficiency in scripting with Ansible and Terraform. Experience with backup technologies and Dell/EMC virtualization products. Previous exposure to Service Desk environments and mentoring experience. Benefits: In addition to a competitive salary, we offer a comprehensive benefits and bonus package. Join a supportive and collaborative environment where innovation is encouraged, and continuous learning is prioritized to help you achieve your career goals. Note: Candidates must meet residency requirements for background checks to BPSS Standard and may require SC clearance in the future so it is essential you have resided in the UK for the last 5 years. Don't miss this opportunity to advance your career in cloud solutions engineering! Apply now and embark on an exciting journey with us.
Mar 28, 2024
Full time
Senior Cloud Solutions Engineer / Cloud Architect / Cloud Consultant Location: Hybrid Role - Work from Home with Travel to Client Sites & Data Centres in the South East or Midlands Area. Are you ready to propel your career with a leading provider of Digital, Network, and Cloud solutions? Our client is on the lookout for a talented individual to join their dynamic team. As a Senior Cloud Solutions Engineer, you'll play a pivotal role in designing, deploying, and supporting cutting-edge cloud solutions for a broad range of clients. Key Responsibilities: Design, deploy, and support cloud solutions, ensuring seamless integration into client networks. Assist in infrastructure solution upgrades and provide expert support for complex issues. Collaborate with the managed services team, serving as a third-line support lead. Develop expertise in Nutanix HCI and other platforms. Your Profile: Proficiency in virtualization technologies like VMware, KVM, and Hyper-V. Experience with Hyper-Converged Infrastructure (HCI), particularly Nutanix. Strong networking knowledge, including L2/L3 switching, routing, and firewalls. Familiarity with enterprise data center systems and backup solutions. Expertise in Windows operating environments, including Active Directory and Group Policies. Understanding of ITIL principles and service management documentation. Excellent communication skills and customer-focused approach. Advantages: Familiarity with Linux systems and cloud technologies (Azure, AWS, or Google). Proficiency in scripting with Ansible and Terraform. Experience with backup technologies and Dell/EMC virtualization products. Previous exposure to Service Desk environments and mentoring experience. Benefits: In addition to a competitive salary, we offer a comprehensive benefits and bonus package. Join a supportive and collaborative environment where innovation is encouraged, and continuous learning is prioritized to help you achieve your career goals. Note: Candidates must meet residency requirements for background checks to BPSS Standard and may require SC clearance in the future so it is essential you have resided in the UK for the last 5 years. Don't miss this opportunity to advance your career in cloud solutions engineering! Apply now and embark on an exciting journey with us.
An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer to join our helpdesk team. As the most experienced technician on the helpdesk, you will be responsible for maintaining a high standard of all technical services provided to our clients as well as supporting the helpdesk team and making sure they have the skills and training they need. This is a client-facing role. You need to be able to communicate well with clients (new and existing) and enjoy establishing relationships and building trust and confidence. This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Together, let's harness the power of technology to drive success. About The Role As an MSP, we provide a wide range of managed services, including productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able to help them aspire to increase their knowledge and develop their skills. Our clients need to operate securely and safely, so you will need to be able to advise on information security, cyber safety, and GDPR best practices. Required Experience: MSP Experience (at least 3 years) Strong 2nd line technical skillset Microsoft 365 and Azure Web and Internet (DNS, DKIM and DMARC) Desktop Computing on both Windows and OSX AzureAD and local Active Directory management RMM tools (We use Ninja and ConnectWise) Experience with Cyber Essentials or other compliance audits Required Skills: Excellent communication skills, verbal and written Experience with incident management Own a vehicle with a valid UK driving licence Patient, understanding and calm under pressure. Hard-working,/ honest and responsible Keen to learn and happy to accept feedback Good time-keeping and the ability to prioritise work-load Desirable Skills: Microsoft Terminal Services, including brokers and gateways Citrix (delivery of Remote Desktops and Remote Apps) Voice over IP (Hosted PBX, SIP handsets, Microsoft Teams Voice) Basic understanding of CCTV and Access Control networking requirements Supporting and working with suppliers to support software packages such as Sage, IRIS, & CCH WordPress or HTML/CSS Benefits: Health Insurance Gym Membership options Flexible Working Opportunity to work from home up to 2 days per week 20 days holiday plus public holidays Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Senior IT Support Specialist, Lead IT Technician, IT Support Team Leader, Senior Systems Support Engineer, Senior Technical Support Engineer, IT Service Desk Lead, and Senior Helpdesk Engineer may also be considered for this role.
Mar 27, 2024
Full time
An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer to join our helpdesk team. As the most experienced technician on the helpdesk, you will be responsible for maintaining a high standard of all technical services provided to our clients as well as supporting the helpdesk team and making sure they have the skills and training they need. This is a client-facing role. You need to be able to communicate well with clients (new and existing) and enjoy establishing relationships and building trust and confidence. This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Together, let's harness the power of technology to drive success. About The Role As an MSP, we provide a wide range of managed services, including productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able to help them aspire to increase their knowledge and develop their skills. Our clients need to operate securely and safely, so you will need to be able to advise on information security, cyber safety, and GDPR best practices. Required Experience: MSP Experience (at least 3 years) Strong 2nd line technical skillset Microsoft 365 and Azure Web and Internet (DNS, DKIM and DMARC) Desktop Computing on both Windows and OSX AzureAD and local Active Directory management RMM tools (We use Ninja and ConnectWise) Experience with Cyber Essentials or other compliance audits Required Skills: Excellent communication skills, verbal and written Experience with incident management Own a vehicle with a valid UK driving licence Patient, understanding and calm under pressure. Hard-working,/ honest and responsible Keen to learn and happy to accept feedback Good time-keeping and the ability to prioritise work-load Desirable Skills: Microsoft Terminal Services, including brokers and gateways Citrix (delivery of Remote Desktops and Remote Apps) Voice over IP (Hosted PBX, SIP handsets, Microsoft Teams Voice) Basic understanding of CCTV and Access Control networking requirements Supporting and working with suppliers to support software packages such as Sage, IRIS, & CCH WordPress or HTML/CSS Benefits: Health Insurance Gym Membership options Flexible Working Opportunity to work from home up to 2 days per week 20 days holiday plus public holidays Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Senior IT Support Specialist, Lead IT Technician, IT Support Team Leader, Senior Systems Support Engineer, Senior Technical Support Engineer, IT Service Desk Lead, and Senior Helpdesk Engineer may also be considered for this role.
An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer to join our helpdesk team. As the most experienced technician on the helpdesk, you will be responsible for maintaining a high standard of all technical services provided to our clients as well as supporting the helpdesk team and making sure they have the skills and training they need. This is a client-facing role. You need to be able to communicate well with clients (new and existing) and enjoy establishing relationships and building trust and confidence. This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Together, let's harness the power of technology to drive success. About The Role As an MSP, we provide a wide range of managed services, including productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able to help them aspire to increase their knowledge and develop their skills. Our clients need to operate securely and safely, so you will need to be able to advise on information security, cyber safety, and GDPR best practices. Required Experience: MSP Experience (at least 3 years) Strong 2nd line technical skillset Microsoft 365 and Azure Web and Internet (DNS, DKIM and DMARC) Desktop Computing on both Windows and OSX AzureAD and local Active Directory management RMM tools (We use Ninja and ConnectWise) Experience with Cyber Essentials or other compliance audits Required Skills: Excellent communication skills, verbal and written Experience with incident management Own a vehicle with a valid UK driving licence Patient, understanding and calm under pressure. Hard-working,/ honest and responsible Keen to learn and happy to accept feedback Good time-keeping and the ability to prioritise work-load Desirable Skills: Microsoft Terminal Services, including brokers and gateways Citrix (delivery of Remote Desktops and Remote Apps) Voice over IP (Hosted PBX, SIP handsets, Microsoft Teams Voice) Basic understanding of CCTV and Access Control networking requirements Supporting and working with suppliers to support software packages such as Sage, IRIS, & CCH WordPress or HTML/CSS Benefits: Health Insurance Gym Membership options Flexible Working Opportunity to work from home up to 2 days per week 20 days holiday plus public holidays Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Senior IT Support Specialist, Lead IT Technician, IT Support Team Leader, Senior Systems Support Engineer, Senior Technical Support Engineer, IT Service Desk Lead, and Senior Helpdesk Engineer may also be considered for this role.
Mar 27, 2024
Full time
An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer to join our helpdesk team. As the most experienced technician on the helpdesk, you will be responsible for maintaining a high standard of all technical services provided to our clients as well as supporting the helpdesk team and making sure they have the skills and training they need. This is a client-facing role. You need to be able to communicate well with clients (new and existing) and enjoy establishing relationships and building trust and confidence. This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Together, let's harness the power of technology to drive success. About The Role As an MSP, we provide a wide range of managed services, including productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able to help them aspire to increase their knowledge and develop their skills. Our clients need to operate securely and safely, so you will need to be able to advise on information security, cyber safety, and GDPR best practices. Required Experience: MSP Experience (at least 3 years) Strong 2nd line technical skillset Microsoft 365 and Azure Web and Internet (DNS, DKIM and DMARC) Desktop Computing on both Windows and OSX AzureAD and local Active Directory management RMM tools (We use Ninja and ConnectWise) Experience with Cyber Essentials or other compliance audits Required Skills: Excellent communication skills, verbal and written Experience with incident management Own a vehicle with a valid UK driving licence Patient, understanding and calm under pressure. Hard-working,/ honest and responsible Keen to learn and happy to accept feedback Good time-keeping and the ability to prioritise work-load Desirable Skills: Microsoft Terminal Services, including brokers and gateways Citrix (delivery of Remote Desktops and Remote Apps) Voice over IP (Hosted PBX, SIP handsets, Microsoft Teams Voice) Basic understanding of CCTV and Access Control networking requirements Supporting and working with suppliers to support software packages such as Sage, IRIS, & CCH WordPress or HTML/CSS Benefits: Health Insurance Gym Membership options Flexible Working Opportunity to work from home up to 2 days per week 20 days holiday plus public holidays Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Senior IT Support Specialist, Lead IT Technician, IT Support Team Leader, Senior Systems Support Engineer, Senior Technical Support Engineer, IT Service Desk Lead, and Senior Helpdesk Engineer may also be considered for this role.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Mar 27, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
2nd Line Support Engineer £30,000 Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 2nd Line Support Engineer to join our client's dynamic team at a leading IT managed service provider company. The successful candidate would need to have a driving license and MSP experience. Benefits: Access to pool vehicles for work related activities Located on the seafront by the Lady Bee Marina with nearby cafes and beach 5 minutes from train station and bus routes Large modern air-conditioned office Friendly working environment with regular social events High spec workstation setups including Nitro chairs Training Free drinks and snacks Breakout area for pool, table tennis and air hockey. Holiday entitlement increases based on length of service What the role entails: Some of the main duties of the 2nd Line Support Engineer will include: Manage multiple tickets and projects Assisting technical support requests within the team and working on 2nd line tickets and projects. Keeping the IT documentation up to date Meet and exceed SLAs Ensure good communication to both customers and staff Direct reporting and working closely with the senior management team. This is an office based role. Some onsite works where required. Occasional overtime offered What experience you need to be the successful 2nd Line Support Engineer : Ability to work independently and as part of a team. Working in a pressurised environment handling multiple tickets and incoming requests Exceptional customer service skills and engagement. 2nd Line Service desk experience Experience of working with Microsoft technologies (incl. AD, Windows Server, DNS, DHCP, NPS) Experience of working with network technologies (Firewall, Switches, Routers, Wi-Fi) Experience in Cloud Solutions (Microsoft Office 365, Azure) Experience in Storage Solutions (NAS, SharePoint) Experience in Virtualisation Technologies (VMWare, Hyper-V) Experience with RMM Management Experience with PSA Management Experience with Document Management Systems This really is a fantastic opportunity for a 2nd Line Support Engineer to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Mar 27, 2024
Full time
2nd Line Support Engineer £30,000 Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 2nd Line Support Engineer to join our client's dynamic team at a leading IT managed service provider company. The successful candidate would need to have a driving license and MSP experience. Benefits: Access to pool vehicles for work related activities Located on the seafront by the Lady Bee Marina with nearby cafes and beach 5 minutes from train station and bus routes Large modern air-conditioned office Friendly working environment with regular social events High spec workstation setups including Nitro chairs Training Free drinks and snacks Breakout area for pool, table tennis and air hockey. Holiday entitlement increases based on length of service What the role entails: Some of the main duties of the 2nd Line Support Engineer will include: Manage multiple tickets and projects Assisting technical support requests within the team and working on 2nd line tickets and projects. Keeping the IT documentation up to date Meet and exceed SLAs Ensure good communication to both customers and staff Direct reporting and working closely with the senior management team. This is an office based role. Some onsite works where required. Occasional overtime offered What experience you need to be the successful 2nd Line Support Engineer : Ability to work independently and as part of a team. Working in a pressurised environment handling multiple tickets and incoming requests Exceptional customer service skills and engagement. 2nd Line Service desk experience Experience of working with Microsoft technologies (incl. AD, Windows Server, DNS, DHCP, NPS) Experience of working with network technologies (Firewall, Switches, Routers, Wi-Fi) Experience in Cloud Solutions (Microsoft Office 365, Azure) Experience in Storage Solutions (NAS, SharePoint) Experience in Virtualisation Technologies (VMWare, Hyper-V) Experience with RMM Management Experience with PSA Management Experience with Document Management Systems This really is a fantastic opportunity for a 2nd Line Support Engineer to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Senior Software Engineer Studios Permanent Full Time Office location: White City, London Hybrid Hiring Range: £80,000 - £90,000 For more information please email Your work matters to millions. Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution. When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people. Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV. Your impact sends ripples. The team We're global and local, producing in 13 countries across 60+ labels in the UK, US, Australia, France, Germany, The Nordics, Italy and more. Together with creators, producers, global networks and streamers, we're behind the scenes of some of the greatest genres. Bringing thousands of hours of entertainment to everyone everywhere. The role ITV Technology and Global Partnerships are working together on a major programme of change, building out new systems and capabilities for Rights, Content Sales & Licensing, Royalties and Contract Lifecycle Management. As a Senior Software Engineer working in this product space, you will be helping to build and run a technology product team, delivering on the goals of the programme, owning the long term execution and supporting the total lifecycle of the services. Senior Software Engineer are experienced practitioners providing expertise in both software development and their product domain. They will be tasked with the design and implementation of new systems and features, as well as modification and maintenance of existing systems for adaptation to business and/or technology changes. To be successful as a Senior Software Engineer you should be able to drive software change and assist with the overall maturity of the software development lifecycle. A successful Senior Software Engineer will ensure that software deliverables comply with quality standards and are completed on time. Ultimately, your goal will be to develop and maintain functional, secure and high-quality applications that are aligned with user needs and business goals. This is a hands-on role developing the full end-to-end solution using a range of technologies. As you will be joining at the start of the journey, you will have a vital role in defining the toolset and methodologies used as well as helping to build the team of engineers, delivery, test and product that surrounds it. You will be working directly with business sponsors, business analysts, architects, operational teams and managed service providers to build the best possible outcome. The role will entail but not be limited to: Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members Communicate, rationalise and explain technology decisions and options to non-technical audiences Be an evangelist for platform innovation and reuse Deliver top-quality software in a timely fashion Pragmatic selection between development or platforms for integration Help maintain code quality, organisation and automation Skills you'll need (minimum criteria) Experience with technical decision making with consideration of overall business needs Significant experience of multiple programming languages, with emphasis on the backend using JVM (Java, Kotlin etc) and/or Node.js. Multiple paradigm experience an advantage Ability to communicate, rationalise and explain technology decisions and options to non-technical audiences Solid understanding of HTTP and RESTful design Experience with asynchronous, event-driven, microservices architecture Practical experience working with cloud technologies in AWS including SNS/SQS, containerisation, serverless and cloud database technologies - Graph, SQL, Postgresql, DynamoDB Experience working with Agile development processes and a knowledge of automated testing techniques and strategies Other things we're looking for (key criteria) Experience or interest in Infrastructure and Infrastructure as Code Knowledge of CRM, Sales and Rights Management systems would be an advantage A passion for technology and innovation with a data driven mind-set Methodical, process driven, problem solver skills with the ability to troubleshoot complex integration issues ITV is for everyone. ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage (minimum criteria above). We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at . Find out more about applying with a disability. There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications. Because those who make an impact deserve to be rewarded for it. ITV offers some great rewards and benefits including: Flexible working with a range of options to suit everyone Generous holiday allowance, plus you can buy more Annual bonus opportunity Competitive pension contribution Save as you earn - with an opportunity to buy ITV shares Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life More about our benefits Closing date: Friday 29th March 2024
Mar 27, 2024
Full time
Senior Software Engineer Studios Permanent Full Time Office location: White City, London Hybrid Hiring Range: £80,000 - £90,000 For more information please email Your work matters to millions. Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution. When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people. Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV. Your impact sends ripples. The team We're global and local, producing in 13 countries across 60+ labels in the UK, US, Australia, France, Germany, The Nordics, Italy and more. Together with creators, producers, global networks and streamers, we're behind the scenes of some of the greatest genres. Bringing thousands of hours of entertainment to everyone everywhere. The role ITV Technology and Global Partnerships are working together on a major programme of change, building out new systems and capabilities for Rights, Content Sales & Licensing, Royalties and Contract Lifecycle Management. As a Senior Software Engineer working in this product space, you will be helping to build and run a technology product team, delivering on the goals of the programme, owning the long term execution and supporting the total lifecycle of the services. Senior Software Engineer are experienced practitioners providing expertise in both software development and their product domain. They will be tasked with the design and implementation of new systems and features, as well as modification and maintenance of existing systems for adaptation to business and/or technology changes. To be successful as a Senior Software Engineer you should be able to drive software change and assist with the overall maturity of the software development lifecycle. A successful Senior Software Engineer will ensure that software deliverables comply with quality standards and are completed on time. Ultimately, your goal will be to develop and maintain functional, secure and high-quality applications that are aligned with user needs and business goals. This is a hands-on role developing the full end-to-end solution using a range of technologies. As you will be joining at the start of the journey, you will have a vital role in defining the toolset and methodologies used as well as helping to build the team of engineers, delivery, test and product that surrounds it. You will be working directly with business sponsors, business analysts, architects, operational teams and managed service providers to build the best possible outcome. The role will entail but not be limited to: Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members Communicate, rationalise and explain technology decisions and options to non-technical audiences Be an evangelist for platform innovation and reuse Deliver top-quality software in a timely fashion Pragmatic selection between development or platforms for integration Help maintain code quality, organisation and automation Skills you'll need (minimum criteria) Experience with technical decision making with consideration of overall business needs Significant experience of multiple programming languages, with emphasis on the backend using JVM (Java, Kotlin etc) and/or Node.js. Multiple paradigm experience an advantage Ability to communicate, rationalise and explain technology decisions and options to non-technical audiences Solid understanding of HTTP and RESTful design Experience with asynchronous, event-driven, microservices architecture Practical experience working with cloud technologies in AWS including SNS/SQS, containerisation, serverless and cloud database technologies - Graph, SQL, Postgresql, DynamoDB Experience working with Agile development processes and a knowledge of automated testing techniques and strategies Other things we're looking for (key criteria) Experience or interest in Infrastructure and Infrastructure as Code Knowledge of CRM, Sales and Rights Management systems would be an advantage A passion for technology and innovation with a data driven mind-set Methodical, process driven, problem solver skills with the ability to troubleshoot complex integration issues ITV is for everyone. ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage (minimum criteria above). We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at . Find out more about applying with a disability. There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications. Because those who make an impact deserve to be rewarded for it. ITV offers some great rewards and benefits including: Flexible working with a range of options to suit everyone Generous holiday allowance, plus you can buy more Annual bonus opportunity Competitive pension contribution Save as you earn - with an opportunity to buy ITV shares Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life More about our benefits Closing date: Friday 29th March 2024
Are you a 3rd line engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a leading provider of hardware, software and managed IT services are looking for a 3rd line engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients, partners, and the environment shapes their approach, and it's their talented individuals who truly make the difference. They understand the intricacies of technology, collaborating, simplifying, caring, and delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd / 3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed service clients. This includes Public and Private Cloud, Networking, and Systems Infrastructure. What You'll Be Doing ? Administering diverse computer networks and environments, including software, hardware, and configurations. Monitoring and patching of an Azure Stack System, conducting disaster recovery operations, and data backups as needed. Troubleshooting and resolving hardware, software, and network issues. Proactively monitoring system performance and implementing optimisations. Managing and monitoring installed systems and infrastructure. Ensuring maximum system and infrastructure availability. Implementing security, backup, resilience, and disaster recovery measures. Developing and updating user guides and knowledge-based articles. Collaborating with vendors and technical personnel for issue resolution. Participating in the Out of Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure/Azure Stack Experience with virtualisation and containerisation (e.g., VMware, Hyper-V) Experience with monitoring systems (e.g Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge and experience of OSI (Open Systems Interconnection) network layers, TCP/IP Experience of typical enterprise level hardware vendor solutions (e.g., Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a fully office based role, as you will be supporting secure clients. Salary on offer is up to £42k dependent on experience. For more information, please get in touch!
Mar 27, 2024
Full time
Are you a 3rd line engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a leading provider of hardware, software and managed IT services are looking for a 3rd line engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients, partners, and the environment shapes their approach, and it's their talented individuals who truly make the difference. They understand the intricacies of technology, collaborating, simplifying, caring, and delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd / 3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed service clients. This includes Public and Private Cloud, Networking, and Systems Infrastructure. What You'll Be Doing ? Administering diverse computer networks and environments, including software, hardware, and configurations. Monitoring and patching of an Azure Stack System, conducting disaster recovery operations, and data backups as needed. Troubleshooting and resolving hardware, software, and network issues. Proactively monitoring system performance and implementing optimisations. Managing and monitoring installed systems and infrastructure. Ensuring maximum system and infrastructure availability. Implementing security, backup, resilience, and disaster recovery measures. Developing and updating user guides and knowledge-based articles. Collaborating with vendors and technical personnel for issue resolution. Participating in the Out of Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure/Azure Stack Experience with virtualisation and containerisation (e.g., VMware, Hyper-V) Experience with monitoring systems (e.g Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge and experience of OSI (Open Systems Interconnection) network layers, TCP/IP Experience of typical enterprise level hardware vendor solutions (e.g., Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a fully office based role, as you will be supporting secure clients. Salary on offer is up to £42k dependent on experience. For more information, please get in touch!
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP networks. + Knowledge of one of the mainstream firewall/networking brands Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Mar 27, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP networks. + Knowledge of one of the mainstream firewall/networking brands Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Are you a 3rd line engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a leading provider of hardware, software and managed IT services are looking for a 3rd line engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients, partners, and the environment shapes their approach, and it's their talented individuals who truly make the difference. They understand the intricacies of technology, collaborating, simplifying, caring, and delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd/3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed service clients. This includes Public and Private Cloud, Networking, and Systems Infrastructure. What You'll Be Doing Administering diverse computer networks and environments, including software, hardware, and configurations. Monitoring and patching of an Azure Stack System, conducting disaster recovery operations, and data backups as needed. Troubleshooting and resolving hardware, software, and network issues. Proactively monitoring system performance and implementing optimisations. Managing and monitoring installed systems and infrastructure. Ensuring maximum system and infrastructure availability. Implementing security, backup, resilience, and disaster recovery measures. Developing and updating user guides and knowledge-based articles. Collaborating with vendors and technical personnel for issue resolution. Participating in the Out of Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure/Azure Stack Experience with virtualisation and containerisation (eg, VMware, Hyper-V) Experience with monitoring systems (eg Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge and experience of OSI (Open Systems Interconnection) network layers, TCP/IP Experience of typical enterprise level hardware vendor solutions (eg, Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a fully office based role, as you will be supporting secure clients. Salary on offer is up to £42k dependent on experience. For more information, please get in touch!
Mar 27, 2024
Full time
Are you a 3rd line engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a leading provider of hardware, software and managed IT services are looking for a 3rd line engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients, partners, and the environment shapes their approach, and it's their talented individuals who truly make the difference. They understand the intricacies of technology, collaborating, simplifying, caring, and delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd/3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed service clients. This includes Public and Private Cloud, Networking, and Systems Infrastructure. What You'll Be Doing Administering diverse computer networks and environments, including software, hardware, and configurations. Monitoring and patching of an Azure Stack System, conducting disaster recovery operations, and data backups as needed. Troubleshooting and resolving hardware, software, and network issues. Proactively monitoring system performance and implementing optimisations. Managing and monitoring installed systems and infrastructure. Ensuring maximum system and infrastructure availability. Implementing security, backup, resilience, and disaster recovery measures. Developing and updating user guides and knowledge-based articles. Collaborating with vendors and technical personnel for issue resolution. Participating in the Out of Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure/Azure Stack Experience with virtualisation and containerisation (eg, VMware, Hyper-V) Experience with monitoring systems (eg Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge and experience of OSI (Open Systems Interconnection) network layers, TCP/IP Experience of typical enterprise level hardware vendor solutions (eg, Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a fully office based role, as you will be supporting secure clients. Salary on offer is up to £42k dependent on experience. For more information, please get in touch!
Job Title: Senior 3rd Line Support (MSP) Pay Rate (£) : Up to £45,000 pro rata (permanent position) PURPOSE OF THE JOB: The IT Infrastructure Engineer will provide senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. This role serves as the final escalation point for IT issues and requires exceptional technical expertise. The position involves Service Desk support for escalated issues across all levels (Line 1/2/3), occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as the role involves direct interaction with non-technical staff. KEY RESULT AREAS: Provide technical support and engineering for networking infrastructure, contributing to the design, implementation, and security of WAN, LAN, and WLAN. Offer technical support and engineering for servers, services, and applications (virtual and physical) in both on-premise and cloud environments. Contribute to the design, implementation, and security of these systems and services. Advise and assist in the development and deployment of IT security measures across customer IT systems. Collaborate with the Principal Consultant, staff, and other IT suppliers to enhance customers' network, systems, and security as needed. Perform root cause analysis of technical issues and implement appropriate solutions for business needs. Execute IT projects defined and planned in coordination with the Principal Consultant. Contribute to the development and maintenance of customers' disaster and recovery processes. Conduct visits to customer locations for installation, maintenance, and resolution of IT equipment outages and issues. Create and maintain documentation of IT services and operations. Maintain accurate records of customer equipment, software, and installations. Fulfill other duties as required, consistent with the role and working hours, at the initial place of work or any other customer establishments. Package & Benefits: Up to £45,000 + on-call allowance Training and Development Plan 25 holidays + bank holidays Workplace Pension Lab equipment and A-grade offices. Partial home working. Role Specific Requirements: Valid UK Driving License/Car Minimum 5 years of experience Expertise in HP Servers and SANs, HP Switches, Sophos Security Appliances, Microsoft Servers and Desktops, Office 365, Citrix, VMware, Veeam, Mobile Devices, Azure, and Intune. Make a wise career decision - apply now! Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Mar 26, 2024
Full time
Job Title: Senior 3rd Line Support (MSP) Pay Rate (£) : Up to £45,000 pro rata (permanent position) PURPOSE OF THE JOB: The IT Infrastructure Engineer will provide senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. This role serves as the final escalation point for IT issues and requires exceptional technical expertise. The position involves Service Desk support for escalated issues across all levels (Line 1/2/3), occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as the role involves direct interaction with non-technical staff. KEY RESULT AREAS: Provide technical support and engineering for networking infrastructure, contributing to the design, implementation, and security of WAN, LAN, and WLAN. Offer technical support and engineering for servers, services, and applications (virtual and physical) in both on-premise and cloud environments. Contribute to the design, implementation, and security of these systems and services. Advise and assist in the development and deployment of IT security measures across customer IT systems. Collaborate with the Principal Consultant, staff, and other IT suppliers to enhance customers' network, systems, and security as needed. Perform root cause analysis of technical issues and implement appropriate solutions for business needs. Execute IT projects defined and planned in coordination with the Principal Consultant. Contribute to the development and maintenance of customers' disaster and recovery processes. Conduct visits to customer locations for installation, maintenance, and resolution of IT equipment outages and issues. Create and maintain documentation of IT services and operations. Maintain accurate records of customer equipment, software, and installations. Fulfill other duties as required, consistent with the role and working hours, at the initial place of work or any other customer establishments. Package & Benefits: Up to £45,000 + on-call allowance Training and Development Plan 25 holidays + bank holidays Workplace Pension Lab equipment and A-grade offices. Partial home working. Role Specific Requirements: Valid UK Driving License/Car Minimum 5 years of experience Expertise in HP Servers and SANs, HP Switches, Sophos Security Appliances, Microsoft Servers and Desktops, Office 365, Citrix, VMware, Veeam, Mobile Devices, Azure, and Intune. Make a wise career decision - apply now! Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Are you an experienced IT professional looking to take the next step in your career? We are currently seeking a Senior IT Engineer to join our team here in Preston. We are an established managed service provider providing IT services across Lancashire since 1999. We are a small but expanding team dedicated to managing IT and communications. We are conveniently located in Riversway - the Preston docks area. We are at an exciting point in our growth and are looking for a new engineer to join our team and grow with us. The ideal candidate will have a number of years of experience in a similar role, with a strong background in IT systems and network management. You must have excellent problem-solving skills and the ability to work well under pressure. Your Duties will include : Troubleshooting IT issues both remotely and on-site Installing and configuring IT hardware and software Managing cloud based systems and services Managing and updating documentation Our Ideal Candidate will have : In depth knowledge and experience supporting Microsoft Windows/Windows Server Good understanding of networking Fantastic time management Excellent communication skills Experience with Microsoft 365 administration Competent spoken/written English Enthusiasm for the job and IT Benefits: Regular training Private dental cover Career progress opportunities Free parking How to Apply Seize this opportunity to advance your career by joining our innovative team. To apply, please submit your CV to the link provided & we will be in direct contact. Closing date for applications: 4th April 2024
Mar 26, 2024
Full time
Are you an experienced IT professional looking to take the next step in your career? We are currently seeking a Senior IT Engineer to join our team here in Preston. We are an established managed service provider providing IT services across Lancashire since 1999. We are a small but expanding team dedicated to managing IT and communications. We are conveniently located in Riversway - the Preston docks area. We are at an exciting point in our growth and are looking for a new engineer to join our team and grow with us. The ideal candidate will have a number of years of experience in a similar role, with a strong background in IT systems and network management. You must have excellent problem-solving skills and the ability to work well under pressure. Your Duties will include : Troubleshooting IT issues both remotely and on-site Installing and configuring IT hardware and software Managing cloud based systems and services Managing and updating documentation Our Ideal Candidate will have : In depth knowledge and experience supporting Microsoft Windows/Windows Server Good understanding of networking Fantastic time management Excellent communication skills Experience with Microsoft 365 administration Competent spoken/written English Enthusiasm for the job and IT Benefits: Regular training Private dental cover Career progress opportunities Free parking How to Apply Seize this opportunity to advance your career by joining our innovative team. To apply, please submit your CV to the link provided & we will be in direct contact. Closing date for applications: 4th April 2024
Employer Description: Based in Quedgeley, Gloucestershire, System Force IT specialise in managed IT support that is tailored to meet the needs of every client we work with. We also offer cloud solutions, cyber security management, VoIP services and much more. Overview: We are currently seeking an Apprentice to join our apprenticeship program. Apprentices will provide clients software and hardware support for their workstations, as well as account management support. Apprentice Network Engineer will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software's utilized by the business. Key Tasks & Responsibilities: will include but not be limited to: Installing laptops, desktops, servers, notebooks, tablets on site, cabling, CAT5, CAT6A, CAT7 and OS2, OM4 fibre Installing and programming a variety of switches, firewalls, routers and printers Troubleshooting software issues with Laptops, desktops, servers, notebooks, and tablets 365 Help, migrations to and from, day to day management Troubleshoot network issues, Virtual server troubleshooting, building, and maintenance. Project work. Hardware inventory maintenance and refresh programs Corporate data centre monitoring, and maintenance. What we are looking for: Excellent knowledge of Windows and Mac operating systems. Familiarity with Active Directory, group policies, and user account management. Strong troubleshooting and problem-solving skills with the ability to analyse and resolve technical issues efficiently. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team environment. Entry Requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Additional Information: Salary : £17,000 - £20,000 per annum Working week:40 hours a week, Monday to Friday (8:30am to 5:30pm with 1 hour for lunch) What's in it for you? We believe that success is built from within and as an employee of System Force IT we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best you can be in your field of work. Benefits: A great working office environment surrounded by a supportive team in a rewarding role. 20 days holiday per year + bank holidays Company pension scheme Access to the latest technology Access to technical online training to aid your personal progression. Great transport links with free onsite parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 26, 2024
Full time
Employer Description: Based in Quedgeley, Gloucestershire, System Force IT specialise in managed IT support that is tailored to meet the needs of every client we work with. We also offer cloud solutions, cyber security management, VoIP services and much more. Overview: We are currently seeking an Apprentice to join our apprenticeship program. Apprentices will provide clients software and hardware support for their workstations, as well as account management support. Apprentice Network Engineer will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software's utilized by the business. Key Tasks & Responsibilities: will include but not be limited to: Installing laptops, desktops, servers, notebooks, tablets on site, cabling, CAT5, CAT6A, CAT7 and OS2, OM4 fibre Installing and programming a variety of switches, firewalls, routers and printers Troubleshooting software issues with Laptops, desktops, servers, notebooks, and tablets 365 Help, migrations to and from, day to day management Troubleshoot network issues, Virtual server troubleshooting, building, and maintenance. Project work. Hardware inventory maintenance and refresh programs Corporate data centre monitoring, and maintenance. What we are looking for: Excellent knowledge of Windows and Mac operating systems. Familiarity with Active Directory, group policies, and user account management. Strong troubleshooting and problem-solving skills with the ability to analyse and resolve technical issues efficiently. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team environment. Entry Requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Additional Information: Salary : £17,000 - £20,000 per annum Working week:40 hours a week, Monday to Friday (8:30am to 5:30pm with 1 hour for lunch) What's in it for you? We believe that success is built from within and as an employee of System Force IT we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best you can be in your field of work. Benefits: A great working office environment surrounded by a supportive team in a rewarding role. 20 days holiday per year + bank holidays Company pension scheme Access to the latest technology Access to technical online training to aid your personal progression. Great transport links with free onsite parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Azure Senior Consultant - Appvia Location: London, UK About Us At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting-edge technologies and services to support our clients' cloud adoption journey. Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed. About the role As a Senior Cloud Consultant, you will play a crucial role in guiding our customers on their journey to cloud and DevOps maturity. Leveraging your expertise in cloud technologies and best practices, you will work closely with clients to architect, implement, and optimise solutions tailored to their unique needs. You will collaborate with cross-functional teams to drive innovation and deliver exceptional value to our customers. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with the Hiring Manager Leadership Final Interview Requirements About you You'll be passionate about new technology and automation, and experienced in working in an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Understanding of industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Responsibilities Collaborate with clients to assess their current infrastructure, identify opportunities for improvement, and develop tailored cloud and DevOps strategies. Design and implement scalable, resilient, and secure cloud-native solutions leveraging industry best practices and cutting-edge technologies. Lead the implementation of CI/CD pipelines, automation, and infrastructure-as-code (IaC) practices to streamline development and deployment processes. Provide technical guidance and mentorship to junior team members, fostering a culture of continuous learning and professional growth. Engage with stakeholders to understand business requirements, prioritise initiatives, and ensure alignment with strategic objectives. Provide input to Statements of Work (SOW) and lead on small projects, ensuring deliverables are met within scope, budget, and timeline. Stay current with emerging trends and technologies in cloud computing and DevOps, contributing to internal knowledge sharing and thought leadership initiatives. Skills Platform Engineering: Proficiency in designing and implementing scalable, resilient, and secure cloud platforms. Automation: Experience with infrastructure-as-code (IaC) practices and automation tools (e.g., Terraform, Ansible). Container Orchestration: Knowledge of container orchestration platforms (e.g., Kubernetes) and their managed counterparts (e.g., EKS, AKS, GKE). Public Cloud Expertise: Understanding of cloud services, architecture, and best practices in one or more major public cloud providers (AWS, Azure, GCP). DevOps Practices: Familiarity with CI/CD pipelines, version control systems, and containerization technologies (e.g., Docker). Experience Project Leadership: Demonstrated experience leading and delivering cloud migration, optimization, or transformation projects. Client-Facing Experience: Proven track record of engaging with clients, understanding their requirements, and delivering solutions that exceed expectations. Team Collaboration: Ability to work effectively in cross-functional teams, communicate technical concepts to non-technical stakeholders, and drive consensus. Continuous Learning: Commitment to staying abreast of industry trends, participating in professional development activities, and obtaining relevant certifications. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at associate level is highly desirable e.g. Microsoft Certified: Azure Network Engineer Associate or AWS Solution Architect Associate. Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? We are generous - you'll be compensated fairly for your role (dependant on role this could mean a blend of salary, commission, stock options & company bonus) We celebrate you - you'll get the day-off for your Birthday, plus your 25 days annual leave and the 8 bank hols We win together - non commission based roles receive a company & individual performance based bonus We take health & wellbeing seriously - you'll get health Insurance including a dental element for yourself, and can choose to add family members to your policy. Life assurance, enhanced Employee Assist Programme, cycle to work scheme and a paid subscription to Headspace App We're mindful - you'll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well We want you to grow - you'll be joining an exceptional team who will help you shape the career you're dreaming of, each Appvian has access to an individual training budget We're fun - we sponsor regular team socials, board game nights, Cloud Unplugged meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok.
Mar 25, 2024
Full time
Azure Senior Consultant - Appvia Location: London, UK About Us At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting-edge technologies and services to support our clients' cloud adoption journey. Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed. About the role As a Senior Cloud Consultant, you will play a crucial role in guiding our customers on their journey to cloud and DevOps maturity. Leveraging your expertise in cloud technologies and best practices, you will work closely with clients to architect, implement, and optimise solutions tailored to their unique needs. You will collaborate with cross-functional teams to drive innovation and deliver exceptional value to our customers. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with the Hiring Manager Leadership Final Interview Requirements About you You'll be passionate about new technology and automation, and experienced in working in an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Understanding of industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Responsibilities Collaborate with clients to assess their current infrastructure, identify opportunities for improvement, and develop tailored cloud and DevOps strategies. Design and implement scalable, resilient, and secure cloud-native solutions leveraging industry best practices and cutting-edge technologies. Lead the implementation of CI/CD pipelines, automation, and infrastructure-as-code (IaC) practices to streamline development and deployment processes. Provide technical guidance and mentorship to junior team members, fostering a culture of continuous learning and professional growth. Engage with stakeholders to understand business requirements, prioritise initiatives, and ensure alignment with strategic objectives. Provide input to Statements of Work (SOW) and lead on small projects, ensuring deliverables are met within scope, budget, and timeline. Stay current with emerging trends and technologies in cloud computing and DevOps, contributing to internal knowledge sharing and thought leadership initiatives. Skills Platform Engineering: Proficiency in designing and implementing scalable, resilient, and secure cloud platforms. Automation: Experience with infrastructure-as-code (IaC) practices and automation tools (e.g., Terraform, Ansible). Container Orchestration: Knowledge of container orchestration platforms (e.g., Kubernetes) and their managed counterparts (e.g., EKS, AKS, GKE). Public Cloud Expertise: Understanding of cloud services, architecture, and best practices in one or more major public cloud providers (AWS, Azure, GCP). DevOps Practices: Familiarity with CI/CD pipelines, version control systems, and containerization technologies (e.g., Docker). Experience Project Leadership: Demonstrated experience leading and delivering cloud migration, optimization, or transformation projects. Client-Facing Experience: Proven track record of engaging with clients, understanding their requirements, and delivering solutions that exceed expectations. Team Collaboration: Ability to work effectively in cross-functional teams, communicate technical concepts to non-technical stakeholders, and drive consensus. Continuous Learning: Commitment to staying abreast of industry trends, participating in professional development activities, and obtaining relevant certifications. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at associate level is highly desirable e.g. Microsoft Certified: Azure Network Engineer Associate or AWS Solution Architect Associate. Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? We are generous - you'll be compensated fairly for your role (dependant on role this could mean a blend of salary, commission, stock options & company bonus) We celebrate you - you'll get the day-off for your Birthday, plus your 25 days annual leave and the 8 bank hols We win together - non commission based roles receive a company & individual performance based bonus We take health & wellbeing seriously - you'll get health Insurance including a dental element for yourself, and can choose to add family members to your policy. Life assurance, enhanced Employee Assist Programme, cycle to work scheme and a paid subscription to Headspace App We're mindful - you'll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well We want you to grow - you'll be joining an exceptional team who will help you shape the career you're dreaming of, each Appvian has access to an individual training budget We're fun - we sponsor regular team socials, board game nights, Cloud Unplugged meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok.
An experienced 2nd Line IT Support Engineer is needed to join the team at this leading Managed Services Provider supporting IT infrastructures for multiple clients across the region and nationally based in Ringwood, Hampshire, on a full-time basis. The role involves: High-quality tools Office-based, team-working Varied challenges and a focus on good quality work Candidates must be good communicators, clear thinkers and friendly people. Broad experience is valued, especially around managing IT for organisations from 20-500 users and varying needs. Key Responsibilities: As a 2nd line engineer, you will already have experience with remote analysis of issues, diagnosis and support You'll be expected to work with the customer to understand each issue sufficiently well that you can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where absolutely necessary You'll monitor and follow up on client's issues, taking ownership to see they progress to a conclusion Desirable Experience: Windows Desktop & Server operating systems Cloud Services (control panels, Office 365) Desktop support diagnosing problems Networking, broadband, VoIP Mobile Device Support Monitoring Backup platforms Remote or Virtual Desktop solutions Required Qualifications: GCSE Maths and English (or equivalent) - C or above GCSE Science or Computer-related subject (or equivalent) - C or above Desirable Qualifications: Other additional GCSEs at C or above (or equivalent) Microsoft Certifications CompTIA Certifications Benefits: Friendly environment Avoids city centre traffic Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience, including; 2nd Line IT Support Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer, and IT Field Engineer, may also be considered for this role. IND123
Mar 25, 2024
Full time
An experienced 2nd Line IT Support Engineer is needed to join the team at this leading Managed Services Provider supporting IT infrastructures for multiple clients across the region and nationally based in Ringwood, Hampshire, on a full-time basis. The role involves: High-quality tools Office-based, team-working Varied challenges and a focus on good quality work Candidates must be good communicators, clear thinkers and friendly people. Broad experience is valued, especially around managing IT for organisations from 20-500 users and varying needs. Key Responsibilities: As a 2nd line engineer, you will already have experience with remote analysis of issues, diagnosis and support You'll be expected to work with the customer to understand each issue sufficiently well that you can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where absolutely necessary You'll monitor and follow up on client's issues, taking ownership to see they progress to a conclusion Desirable Experience: Windows Desktop & Server operating systems Cloud Services (control panels, Office 365) Desktop support diagnosing problems Networking, broadband, VoIP Mobile Device Support Monitoring Backup platforms Remote or Virtual Desktop solutions Required Qualifications: GCSE Maths and English (or equivalent) - C or above GCSE Science or Computer-related subject (or equivalent) - C or above Desirable Qualifications: Other additional GCSEs at C or above (or equivalent) Microsoft Certifications CompTIA Certifications Benefits: Friendly environment Avoids city centre traffic Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience, including; 2nd Line IT Support Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer, and IT Field Engineer, may also be considered for this role. IND123
Introduction A leading provider of Education ICT solutions is seeking a Network Manager to join the managed service team. The organisation brings together a team with over seventy-five years of collective experience, specialising in consultancy, infrastructure services, network development, and managed support services for educational establishments in the UK. Key Tasks ICT Support Service on-site: Ensure consistent delivery of ICT support services to the school/centre, maintaining high-quality learning facilities. Oversee the clients ICT service as the Network Manager, addressing advanced troubleshooting, maintaining service levels, and identifying network issues. Conduct advanced maintenance of specialised equipment, repairs/modifications, and upgrades within capabilities; coordinate external repairs. Prioritise and mentor junior staff, offering advice on working practices and procedures. Advise senior staff on potential ICT growth/problems and provide specialist guidance to the School/Centre on ICT requirements. Communicate technical information effectively to diverse audiences. Monitor stock levels, catalog resources, and advise on future purchasing needs. Comply with policies related to child protection, health, safety, security, and confidentiality. Ensure compliance with the Data Protection Act, overseeing the security, accuracy, and relevance of personal data. Analyze support logs for management reports and contribute to future support service planning. Provide second-level in-school support for complex requests and advise the leadership team on areas of concern. Technical Expertise: Perform advanced diagnosis on hardware, peripherals, and applications. Provide advice on hardware and OS compatibility. Offer advice on application compatibility based on user requirements. Collaborate with the Senior Engineer to design and implement network infrastructure. Manage active network components, including switches, routers, and firewalls. Maintain Internet filtering systems and manage remote access to the school's intranet. Processes: Tailor processes to the specific school and report on their effectiveness. Design and implement procedures for receiving and testing ICT equipment. Develop procedures for asset disposal and regularly review whole-school system contingency plans. Design and implement backup and virus protection policies. Implement security systems to protect hardware, data, and confidential information. Monitor progress against agreed service levels and contribute to continuous improvement. Assist in planning major developments of ICT services. Checks: Conduct regular checks on client systems, including disk space, backups, event logs, and SNMP traps. Holiday Work: Lead engineering projects during school holidays. Provide a detailed scope of works and design for projects. Lead on-site individuals or teams and delegate tasks for project completion. Liaise with the account manager to ensure equipment correctness and project success. Other: Monitor school, LEA/LA, and legal responsibilities actively. Develop relevant H&S procedures and ensure ICT users follow appropriate practices. Demonstrate self-regulation. Perform any additional tasks deemed appropriate by the Technical Management Team or Company Directors. Work Experience Requirements: Two or more years managing Enterprise-level Network infrastructures/a Service Desk. Ideally experienced with Virtualisation (VMWARE or Hyper-V preferred). Cloud Services experience (Desirable, not essential). Education Requirements: Professional qualifications (Degree/Masters in Computing) or equivalent, demonstrable experience. Other specialist IT qualifications (e.g., Aruba, Cisco, HP) or equivalent enterprise-level software/hardware certifications.
Mar 25, 2024
Full time
Introduction A leading provider of Education ICT solutions is seeking a Network Manager to join the managed service team. The organisation brings together a team with over seventy-five years of collective experience, specialising in consultancy, infrastructure services, network development, and managed support services for educational establishments in the UK. Key Tasks ICT Support Service on-site: Ensure consistent delivery of ICT support services to the school/centre, maintaining high-quality learning facilities. Oversee the clients ICT service as the Network Manager, addressing advanced troubleshooting, maintaining service levels, and identifying network issues. Conduct advanced maintenance of specialised equipment, repairs/modifications, and upgrades within capabilities; coordinate external repairs. Prioritise and mentor junior staff, offering advice on working practices and procedures. Advise senior staff on potential ICT growth/problems and provide specialist guidance to the School/Centre on ICT requirements. Communicate technical information effectively to diverse audiences. Monitor stock levels, catalog resources, and advise on future purchasing needs. Comply with policies related to child protection, health, safety, security, and confidentiality. Ensure compliance with the Data Protection Act, overseeing the security, accuracy, and relevance of personal data. Analyze support logs for management reports and contribute to future support service planning. Provide second-level in-school support for complex requests and advise the leadership team on areas of concern. Technical Expertise: Perform advanced diagnosis on hardware, peripherals, and applications. Provide advice on hardware and OS compatibility. Offer advice on application compatibility based on user requirements. Collaborate with the Senior Engineer to design and implement network infrastructure. Manage active network components, including switches, routers, and firewalls. Maintain Internet filtering systems and manage remote access to the school's intranet. Processes: Tailor processes to the specific school and report on their effectiveness. Design and implement procedures for receiving and testing ICT equipment. Develop procedures for asset disposal and regularly review whole-school system contingency plans. Design and implement backup and virus protection policies. Implement security systems to protect hardware, data, and confidential information. Monitor progress against agreed service levels and contribute to continuous improvement. Assist in planning major developments of ICT services. Checks: Conduct regular checks on client systems, including disk space, backups, event logs, and SNMP traps. Holiday Work: Lead engineering projects during school holidays. Provide a detailed scope of works and design for projects. Lead on-site individuals or teams and delegate tasks for project completion. Liaise with the account manager to ensure equipment correctness and project success. Other: Monitor school, LEA/LA, and legal responsibilities actively. Develop relevant H&S procedures and ensure ICT users follow appropriate practices. Demonstrate self-regulation. Perform any additional tasks deemed appropriate by the Technical Management Team or Company Directors. Work Experience Requirements: Two or more years managing Enterprise-level Network infrastructures/a Service Desk. Ideally experienced with Virtualisation (VMWARE or Hyper-V preferred). Cloud Services experience (Desirable, not essential). Education Requirements: Professional qualifications (Degree/Masters in Computing) or equivalent, demonstrable experience. Other specialist IT qualifications (e.g., Aruba, Cisco, HP) or equivalent enterprise-level software/hardware certifications.
Bristow Holland have an excellent fully remote 6 month contract opportunity to join a global insurance provider as an Infrastructure and Cloud Engineer. In this position you will be part of the Cloud & Compute Engineering Team and be responsible for the administration and operation of the firm's Infrastructure. This role requires an in-depth knowledge of Active Directory, Azure, MFA, VMware ESX, Windows security, and related technologies. Responsibilities: Strong Azure Iaas + PaaS and Office 365/Exchange Online experience. Candidate to have Terraform Scripting experience deploying infrastructure as code (IaC) as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services. Install and maintain hardware and software on a virtualized Windows network. Develop processes and procedures to ensure managed environments maintain the highest levels of availability, security, and quality. Lead the security work stream of Active Directory consolidation program; Identify risks and provide guidance regarding remediation of gaps, to facilitate delivery of a hardened and sustainable AD environment. Deliver scripted. Provide guidance on topics broadly related to information security risk and compliance. Serves as escalation point and provide troubleshooting guidance and direction in resolution of escalated issues and/or complex production, application or system problems. Key Skills: Azure Terraform PowerShell Active Directory Office 365 Kubernetes VMware/Hyper-V Windows Server Experience with implementation of backup/restore and disaster and recovery strategies. Strong familiarity with security issues surrounding network computing and experience in implementation of security systems and controls. Desirable Skills: Networking experience such as LAN/WAN/Firewall/VPN network technologies. Microsoft Exchange HP Proliant Servers Citrix Virtual Apps and Desktop configuration. Linux AWS Experience with cloud based security systems eg Tenable Nessus, Solarwinds, Mimecast, Crowdstrike This is a 6 month contract with the view for extensions and you will be paid between £300 to £400 per day depending on experience with 100% work from home.
Mar 24, 2024
Full time
Bristow Holland have an excellent fully remote 6 month contract opportunity to join a global insurance provider as an Infrastructure and Cloud Engineer. In this position you will be part of the Cloud & Compute Engineering Team and be responsible for the administration and operation of the firm's Infrastructure. This role requires an in-depth knowledge of Active Directory, Azure, MFA, VMware ESX, Windows security, and related technologies. Responsibilities: Strong Azure Iaas + PaaS and Office 365/Exchange Online experience. Candidate to have Terraform Scripting experience deploying infrastructure as code (IaC) as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services. Install and maintain hardware and software on a virtualized Windows network. Develop processes and procedures to ensure managed environments maintain the highest levels of availability, security, and quality. Lead the security work stream of Active Directory consolidation program; Identify risks and provide guidance regarding remediation of gaps, to facilitate delivery of a hardened and sustainable AD environment. Deliver scripted. Provide guidance on topics broadly related to information security risk and compliance. Serves as escalation point and provide troubleshooting guidance and direction in resolution of escalated issues and/or complex production, application or system problems. Key Skills: Azure Terraform PowerShell Active Directory Office 365 Kubernetes VMware/Hyper-V Windows Server Experience with implementation of backup/restore and disaster and recovery strategies. Strong familiarity with security issues surrounding network computing and experience in implementation of security systems and controls. Desirable Skills: Networking experience such as LAN/WAN/Firewall/VPN network technologies. Microsoft Exchange HP Proliant Servers Citrix Virtual Apps and Desktop configuration. Linux AWS Experience with cloud based security systems eg Tenable Nessus, Solarwinds, Mimecast, Crowdstrike This is a 6 month contract with the view for extensions and you will be paid between £300 to £400 per day depending on experience with 100% work from home.
Bristow Holland have an excellent fully remote 6 month contract opportunity to join a global insurance provider as an Infrastructure and Cloud Engineer. In this position you will be part of the Cloud & Compute Engineering Team and be responsible for the administration and operation of the firm's Infrastructure. This role requires an in-depth knowledge of Active Directory, Azure, MFA, VMware ESX, Windows security, and related technologies. Responsibilities: Strong Azure Iaas + PaaS and Office 365/Exchange Online experience. Candidate to have Terraform Scripting experience deploying infrastructure as code (IaC) as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services. Install and maintain hardware and software on a virtualized Windows network. Develop processes and procedures to ensure managed environments maintain the highest levels of availability, security, and quality. Lead the security work stream of Active Directory consolidation program; Identify risks and provide guidance regarding remediation of gaps, to facilitate delivery of a hardened and sustainable AD environment. Deliver scripted. Provide guidance on topics broadly related to information security risk and compliance. Serves as escalation point and provide troubleshooting guidance and direction in resolution of escalated issues and/or complex production, application or system problems. Key Skills: Azure Terraform PowerShell Active Directory Office 365 Kubernetes VMware/Hyper-V Windows Server Experience with implementation of backup/restore and disaster and recovery strategies. Strong familiarity with security issues surrounding network computing and experience in implementation of security systems and controls. Desirable Skills: Networking experience such as LAN/WAN/Firewall/VPN network technologies. Microsoft Exchange HP Proliant Servers Citrix Virtual Apps and Desktop configuration. Linux AWS Experience with cloud based security systems eg Tenable Nessus, Solarwinds, Mimecast, Crowdstrike This is a 6 month contract with the view for extensions and you will be paid between 300 to 400 per day depending on experience with 100% work from home.
Mar 23, 2024
Contractor
Bristow Holland have an excellent fully remote 6 month contract opportunity to join a global insurance provider as an Infrastructure and Cloud Engineer. In this position you will be part of the Cloud & Compute Engineering Team and be responsible for the administration and operation of the firm's Infrastructure. This role requires an in-depth knowledge of Active Directory, Azure, MFA, VMware ESX, Windows security, and related technologies. Responsibilities: Strong Azure Iaas + PaaS and Office 365/Exchange Online experience. Candidate to have Terraform Scripting experience deploying infrastructure as code (IaC) as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services. Install and maintain hardware and software on a virtualized Windows network. Develop processes and procedures to ensure managed environments maintain the highest levels of availability, security, and quality. Lead the security work stream of Active Directory consolidation program; Identify risks and provide guidance regarding remediation of gaps, to facilitate delivery of a hardened and sustainable AD environment. Deliver scripted. Provide guidance on topics broadly related to information security risk and compliance. Serves as escalation point and provide troubleshooting guidance and direction in resolution of escalated issues and/or complex production, application or system problems. Key Skills: Azure Terraform PowerShell Active Directory Office 365 Kubernetes VMware/Hyper-V Windows Server Experience with implementation of backup/restore and disaster and recovery strategies. Strong familiarity with security issues surrounding network computing and experience in implementation of security systems and controls. Desirable Skills: Networking experience such as LAN/WAN/Firewall/VPN network technologies. Microsoft Exchange HP Proliant Servers Citrix Virtual Apps and Desktop configuration. Linux AWS Experience with cloud based security systems eg Tenable Nessus, Solarwinds, Mimecast, Crowdstrike This is a 6 month contract with the view for extensions and you will be paid between 300 to 400 per day depending on experience with 100% work from home.