Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Business Analyst Manager £65,100 - £72,450 per annum Trowbridge and surrounding areas - Hybrid Flexible working opportunities but you would be expected to attend the office weekly. Full time (37 hrs) Fixed term contract (12-18 months) Closing date: Midnight, 7 April 2024 The closing date of this advert is subject to change based on the volume of applications or the hiring timeline. The role Our client are looking for an accomplished Business Analyst Manager to lead their team of analysts in identifying, analysing, and interpreting business data and trends to inform strategic decision-making. The ideal candidate will possess a blend of analytical expertise, leadership skills, and business acumen to drive insights and recommendations that support the achievement of company goals. It has the following main responsibilities; Lead and mentor a team of business analysts, providing guidance, support, and professional development opportunities. Collaborate with stakeholders across departments to understand business objectives, challenges, and opportunities. Ensure projects meet their intended outcomes through the use and promotion of relevant success criteria and critical success factors. Ensure a balance is maintained between operational needs and aspirations through effective prioritisation of functional requirements and the backlog Develop and implement data-driven strategies to optimise business processes, improve efficiencies, and drive growth. Oversee the collection, analysis, and interpretation of data to identify trends, patterns, and insights. Produce actionable reports, dashboards, and presentations that communicate findings and recommendations to senior management. Drive continuous improvement initiatives to enhance analytical capabilities, tools, and processes. Ensure compliance with data privacy and security regulations and best practices. What our client need For this role you'll need to have the following skills and experience; Degree level qualification Relevant business analyst qualification Strong analytical skills, with proficiency in data analysis tools and techniques Leading a team through complex transformation programmes Motivational team leadership and management capability Experience of working in project teams Experience of process re-engineering Experience of Microsoft Dynamics 365 and power platform Who our client are Our client are a not-for-profit housing association committed to providing affordable local homes for their customers. They have nearly 7,000 homes for affordable rent and shared ownership in Wiltshire, Somerset and Bath and North East Somerset and employ over 300 staff from their offices in Trowbridge and Melksham. What they offer Our main benefits include; 30 days holiday plus bank holidays 2 paid gifted days; one for your birthday and one over Christmas Buy/sell up to 1 weeks holiday Life assurance Flexible working opportunities - giving you flexibility on how long, where and when you work to support better customer service and promote a work/life balance. Competitive pension (you pay 4%, we pay 4% or choose to opt in to our enhanced pension scheme, where you pay 4%, we pay 9%) Cycle to work scheme
Mar 29, 2024
Business Analyst Manager £65,100 - £72,450 per annum Trowbridge and surrounding areas - Hybrid Flexible working opportunities but you would be expected to attend the office weekly. Full time (37 hrs) Fixed term contract (12-18 months) Closing date: Midnight, 7 April 2024 The closing date of this advert is subject to change based on the volume of applications or the hiring timeline. The role Our client are looking for an accomplished Business Analyst Manager to lead their team of analysts in identifying, analysing, and interpreting business data and trends to inform strategic decision-making. The ideal candidate will possess a blend of analytical expertise, leadership skills, and business acumen to drive insights and recommendations that support the achievement of company goals. It has the following main responsibilities; Lead and mentor a team of business analysts, providing guidance, support, and professional development opportunities. Collaborate with stakeholders across departments to understand business objectives, challenges, and opportunities. Ensure projects meet their intended outcomes through the use and promotion of relevant success criteria and critical success factors. Ensure a balance is maintained between operational needs and aspirations through effective prioritisation of functional requirements and the backlog Develop and implement data-driven strategies to optimise business processes, improve efficiencies, and drive growth. Oversee the collection, analysis, and interpretation of data to identify trends, patterns, and insights. Produce actionable reports, dashboards, and presentations that communicate findings and recommendations to senior management. Drive continuous improvement initiatives to enhance analytical capabilities, tools, and processes. Ensure compliance with data privacy and security regulations and best practices. What our client need For this role you'll need to have the following skills and experience; Degree level qualification Relevant business analyst qualification Strong analytical skills, with proficiency in data analysis tools and techniques Leading a team through complex transformation programmes Motivational team leadership and management capability Experience of working in project teams Experience of process re-engineering Experience of Microsoft Dynamics 365 and power platform Who our client are Our client are a not-for-profit housing association committed to providing affordable local homes for their customers. They have nearly 7,000 homes for affordable rent and shared ownership in Wiltshire, Somerset and Bath and North East Somerset and employ over 300 staff from their offices in Trowbridge and Melksham. What they offer Our main benefits include; 30 days holiday plus bank holidays 2 paid gifted days; one for your birthday and one over Christmas Buy/sell up to 1 weeks holiday Life assurance Flexible working opportunities - giving you flexibility on how long, where and when you work to support better customer service and promote a work/life balance. Competitive pension (you pay 4%, we pay 4% or choose to opt in to our enhanced pension scheme, where you pay 4%, we pay 9%) Cycle to work scheme
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The Viewing Product Team The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier. Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions. What you'll do: Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms. Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity. Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives. Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms. Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing. Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement. Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution. Consistently advocate for user needs throughout your process. Actively participate in design critiques, bringing fresh ideas to the broader team. What you'll bring: Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends. Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer. Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools. A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles. A passion for exploring new and innovative visual approaches. An uncompromised bar of quality for digital experiences and how they're represented across platforms. Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus. A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimization. Experience working with strategic design, creative direction, and visual design systems. An understanding of the best design practices across different media, platforms, and devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 29, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The Viewing Product Team The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier. Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions. What you'll do: Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms. Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity. Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives. Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms. Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing. Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement. Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution. Consistently advocate for user needs throughout your process. Actively participate in design critiques, bringing fresh ideas to the broader team. What you'll bring: Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends. Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer. Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools. A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles. A passion for exploring new and innovative visual approaches. An uncompromised bar of quality for digital experiences and how they're represented across platforms. Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus. A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimization. Experience working with strategic design, creative direction, and visual design systems. An understanding of the best design practices across different media, platforms, and devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. The Role We're looking for Group Head of Data Management to join our Group Data team and help drive forward some of our most challenging and exciting data initiatives. Howden Group is seeking an experienced data professional to lead the ongoing development and execution of our Group Data Strategy. You will define the vision and strategy for Data Management across the Group Central Data functions as well having a leadership or oversight role in Group Data for specific programmes and projects. You will develop and embed a Data Management framework that addresses business needs in an innovative and efficient manner that works optimally within our federated data culture. This means that you also play a role in influencing local data teams to follow core principles this will extend to providing technical direction and advice for key data initiative delivery projects across the Group. You will be required to set the direction for and manage key data services that form the core of strategy such as Master and Reference Data Management to budget and operational targets. As the Group Head of Data Management you will report to the Group Head of Data, and this will require working alongside the Head of Data Platform, Head of Data Governance & Quality and the Group Data Portfolio Manager in order to successfully execute on the Data strategy. The scope of the role applies across the Group including Data Architecture, Master Data Management, Reference Data Management, post-merger data operations, data strategy and data driven processes across core operational systems as well as support on specific data initiatives as they arise. The role is international in scope and so occasional overseas travel may be required. This is a fantastic opportunity to enhance and manage the blueprint of how Data Management is carried out throughout the whole Howden Group globally. Key Responsibilities Define and own the Data Management strategy for the Group Ensure the successful operation of our Master Data Management and Reference Data Management services, including product roadmaps and potentially management of stewarding teams. Work directly with the business to ensure that data solutions closely match business needs Act as lead on specific major programmes where Data Management is a key component Provide oversight and best practice unification for business entities where Data Management work is underway locally Define, own and maintain Group Data Management artefacts (e.g. Reference Data) Align with in-house Data Governance and Quality teams to establish and embed Data Management best practice in company policies Act as the focal point for other staff working in Data Management across the globe, providing guidance and mentoring where appropriate Work with in-house technical teams to build Data Management into planning and operations Work with offshore third parties and help govern designs and artefacts produced by them Lead effort to design and architect our data platform to support different methods to ingest and process data, presenting at review boards as necessary Adhere to architecture and design best practice, highlight inconsistent practices and drive consistency Develop reusable patterns, templates and artefacts to ensure project delivery is optimised Set the data management and architecture standards and patterns across the team Align the approach with the overall Group's technology strategy Skills and Attributes Experience of working as a data focused Data Management Leader, Senior Data Architect or similar role (at least 5 years) Experience in Master Data Management, Reference Data Management and relevant tools Experience with rolling out and maintaining self-service based data products Proven experience in following processes for design and governance Experience of Azure cloud platforms, including core data services Familiar with general IT principles (e.g. RDMS, report-building and analytic products etc.) Experienced with data and analytic applications build processes at all stages of the software development lifecycle A solid understanding of data warehousing, extract, transform, load both software and hardware Experience of data modelling and modelling tools Experience in Agile project environment Experienced leaderwith management responsibilities anddeliveringsophisticatedprojects Highlyorganised, with good planning/prioritisation/time management skills Experience of data and analytics architecture (warehouses, lakes, lakehouses, cubes, reporting etc.) Exposure and experience Azure data and analytics products and services (SQL and NoSQL databases, data lake, Synapse, Databricks, PowerBI) Strong interpersonal skills Strong leadership and communicationskills with both business and technicalpartners Strongproblem solvingskills Knowledge of London insurance market - beneficial Familiar with Lloyd's data standards and processes - beneficial Familiar with insurance standards (e.g. AIR, RMS, ACORD, Polaris etc.) - beneficial The Location Howden is based in the vibrant area of the City of London. Our office is just a short walk away from Liverpool Street Station. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. It had no clients and no track record. But it did have five things: Equity ownership - the people doing the business, owned the business A minority external investor with a long-term outlook A product specialty 3 friends (and a dog) A commitment to building a business with independence enshrined in its fabric Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. For the FY22 our Group's organic growth was 19%, our revenue exceeds (USD) $2bn, and we handle $30bn in written premiums for clients. Howden Group is an independent, global insurance group headquartered outside North America, comprising: Want to see what kind of organisation Howden Group is? Click here to learn about what makes us who we are.
Mar 29, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. The Role We're looking for Group Head of Data Management to join our Group Data team and help drive forward some of our most challenging and exciting data initiatives. Howden Group is seeking an experienced data professional to lead the ongoing development and execution of our Group Data Strategy. You will define the vision and strategy for Data Management across the Group Central Data functions as well having a leadership or oversight role in Group Data for specific programmes and projects. You will develop and embed a Data Management framework that addresses business needs in an innovative and efficient manner that works optimally within our federated data culture. This means that you also play a role in influencing local data teams to follow core principles this will extend to providing technical direction and advice for key data initiative delivery projects across the Group. You will be required to set the direction for and manage key data services that form the core of strategy such as Master and Reference Data Management to budget and operational targets. As the Group Head of Data Management you will report to the Group Head of Data, and this will require working alongside the Head of Data Platform, Head of Data Governance & Quality and the Group Data Portfolio Manager in order to successfully execute on the Data strategy. The scope of the role applies across the Group including Data Architecture, Master Data Management, Reference Data Management, post-merger data operations, data strategy and data driven processes across core operational systems as well as support on specific data initiatives as they arise. The role is international in scope and so occasional overseas travel may be required. This is a fantastic opportunity to enhance and manage the blueprint of how Data Management is carried out throughout the whole Howden Group globally. Key Responsibilities Define and own the Data Management strategy for the Group Ensure the successful operation of our Master Data Management and Reference Data Management services, including product roadmaps and potentially management of stewarding teams. Work directly with the business to ensure that data solutions closely match business needs Act as lead on specific major programmes where Data Management is a key component Provide oversight and best practice unification for business entities where Data Management work is underway locally Define, own and maintain Group Data Management artefacts (e.g. Reference Data) Align with in-house Data Governance and Quality teams to establish and embed Data Management best practice in company policies Act as the focal point for other staff working in Data Management across the globe, providing guidance and mentoring where appropriate Work with in-house technical teams to build Data Management into planning and operations Work with offshore third parties and help govern designs and artefacts produced by them Lead effort to design and architect our data platform to support different methods to ingest and process data, presenting at review boards as necessary Adhere to architecture and design best practice, highlight inconsistent practices and drive consistency Develop reusable patterns, templates and artefacts to ensure project delivery is optimised Set the data management and architecture standards and patterns across the team Align the approach with the overall Group's technology strategy Skills and Attributes Experience of working as a data focused Data Management Leader, Senior Data Architect or similar role (at least 5 years) Experience in Master Data Management, Reference Data Management and relevant tools Experience with rolling out and maintaining self-service based data products Proven experience in following processes for design and governance Experience of Azure cloud platforms, including core data services Familiar with general IT principles (e.g. RDMS, report-building and analytic products etc.) Experienced with data and analytic applications build processes at all stages of the software development lifecycle A solid understanding of data warehousing, extract, transform, load both software and hardware Experience of data modelling and modelling tools Experience in Agile project environment Experienced leaderwith management responsibilities anddeliveringsophisticatedprojects Highlyorganised, with good planning/prioritisation/time management skills Experience of data and analytics architecture (warehouses, lakes, lakehouses, cubes, reporting etc.) Exposure and experience Azure data and analytics products and services (SQL and NoSQL databases, data lake, Synapse, Databricks, PowerBI) Strong interpersonal skills Strong leadership and communicationskills with both business and technicalpartners Strongproblem solvingskills Knowledge of London insurance market - beneficial Familiar with Lloyd's data standards and processes - beneficial Familiar with insurance standards (e.g. AIR, RMS, ACORD, Polaris etc.) - beneficial The Location Howden is based in the vibrant area of the City of London. Our office is just a short walk away from Liverpool Street Station. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. It had no clients and no track record. But it did have five things: Equity ownership - the people doing the business, owned the business A minority external investor with a long-term outlook A product specialty 3 friends (and a dog) A commitment to building a business with independence enshrined in its fabric Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. For the FY22 our Group's organic growth was 19%, our revenue exceeds (USD) $2bn, and we handle $30bn in written premiums for clients. Howden Group is an independent, global insurance group headquartered outside North America, comprising: Want to see what kind of organisation Howden Group is? Click here to learn about what makes us who we are.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalization team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalization you will develop the strategy and vision for maximizing customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalization across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organization. This role will report to the VP of Personalization & Search, and partner closely with teams across the organization to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalized content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalization product roadmaps and features based on this strategic vision and define prioritized feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalization and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritization tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 29, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalization team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalization you will develop the strategy and vision for maximizing customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalization across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organization. This role will report to the VP of Personalization & Search, and partner closely with teams across the organization to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalized content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalization product roadmaps and features based on this strategic vision and define prioritized feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalization and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritization tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Title - Digital Engineering Manager (BIM Manager) Projects: Construction / Build Location - London Salary - up to £70,000 + bonus and an excellent package The Client Cobalt is working with one of the world's most formidable contractors with a vision to be a people-orientated, progressive business, driven by their values to deliver lasting change for their stakeholders and the communities they work in. Their purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for their people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. The Opportunity To support the project information manager and project delivery manager in management and coordination of information modelling processes on design/construction projects with preconstruction, construction and close out of project information requirements. To support project team for the coordination and management of task teams digital information models. To undertake coordination and clash detection of digital information models issued by task teams and communicate issues arising. Your responsibilities will include : Understanding contractual obligations in the delivery of the design and project BIM Execution Plan (BEP) on a project-by-project basis. Working across multiple projects to provide the role of a senior BIM and digital engineering manager. Working with the current BIM team on BIM role out to meet the UK government 2016 BIM mandate and company BIM Ali360 policy. Acting as the project information manager with implementation of project standards methods and procedures in accordance with PAS1192-2:2013 and other standards (ISO 19560 Part 1 & 2: 2018) as set out in the project BEP. Supporting the project delivery manager with compilation and management of the MIDP and alignment with responsibility matrix (LOI and LOD), assessing the task teams' capacity to deliver information in accordance with the MIDP and assure the project information model is delivered in accordance with the MIDP. Federating digital information and structured data models; prepare clash detection reports and communicate the issues identified to design/construction lead and task teams. Supporting the design/construction lead in coordination workshops with task teams to resolve issues identified in clash detection reports. Arranging BIM training for project staff. Supporting projects with implementing 3D coordination and federation, visualisation, 4D animations, 5D quantity take-off and costs, AIM and BIM field tools. Monitoring projects on digital platforms such as BIM360 FIELD etc The candidate You have a recognised BIM qualification or equivalent. Good knowledge of 3D, 4D, 5D modelling - where defined in the project BEP. Strong knowledge and experience PAS 1192-2: 2013 and ISO 950 Part 1& 2, trained and understands the output which are required as per BIM Policy and UK Government mandate. You are digitally savvy, can build lasting client relationships and will provide support to strong, motivated teams. Proven experience and skills using BIM federation tools and data analysis tools i.e. Navisworks Manage, Solibri Model Checker etc. You will have a construction or project management background and be hungry to grow your career and enjoy the opportunities our client has to offer. If you feel that this is the role for you, please apply with your latest CV.
Mar 29, 2024
Full time
Job Title - Digital Engineering Manager (BIM Manager) Projects: Construction / Build Location - London Salary - up to £70,000 + bonus and an excellent package The Client Cobalt is working with one of the world's most formidable contractors with a vision to be a people-orientated, progressive business, driven by their values to deliver lasting change for their stakeholders and the communities they work in. Their purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for their people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. The Opportunity To support the project information manager and project delivery manager in management and coordination of information modelling processes on design/construction projects with preconstruction, construction and close out of project information requirements. To support project team for the coordination and management of task teams digital information models. To undertake coordination and clash detection of digital information models issued by task teams and communicate issues arising. Your responsibilities will include : Understanding contractual obligations in the delivery of the design and project BIM Execution Plan (BEP) on a project-by-project basis. Working across multiple projects to provide the role of a senior BIM and digital engineering manager. Working with the current BIM team on BIM role out to meet the UK government 2016 BIM mandate and company BIM Ali360 policy. Acting as the project information manager with implementation of project standards methods and procedures in accordance with PAS1192-2:2013 and other standards (ISO 19560 Part 1 & 2: 2018) as set out in the project BEP. Supporting the project delivery manager with compilation and management of the MIDP and alignment with responsibility matrix (LOI and LOD), assessing the task teams' capacity to deliver information in accordance with the MIDP and assure the project information model is delivered in accordance with the MIDP. Federating digital information and structured data models; prepare clash detection reports and communicate the issues identified to design/construction lead and task teams. Supporting the design/construction lead in coordination workshops with task teams to resolve issues identified in clash detection reports. Arranging BIM training for project staff. Supporting projects with implementing 3D coordination and federation, visualisation, 4D animations, 5D quantity take-off and costs, AIM and BIM field tools. Monitoring projects on digital platforms such as BIM360 FIELD etc The candidate You have a recognised BIM qualification or equivalent. Good knowledge of 3D, 4D, 5D modelling - where defined in the project BEP. Strong knowledge and experience PAS 1192-2: 2013 and ISO 950 Part 1& 2, trained and understands the output which are required as per BIM Policy and UK Government mandate. You are digitally savvy, can build lasting client relationships and will provide support to strong, motivated teams. Proven experience and skills using BIM federation tools and data analysis tools i.e. Navisworks Manage, Solibri Model Checker etc. You will have a construction or project management background and be hungry to grow your career and enjoy the opportunities our client has to offer. If you feel that this is the role for you, please apply with your latest CV.
Salary: Personal Contract Reference: REQ3765 We're looking for a Senior Digital Communications Manager to lead in setting and delivering SGN's digital communications strategy - to help tell our story creatively across a range of digital platforms and build campaigns that address the big challenges for the energy industry, such as the transition to net zero. You will also lead digital transformation projects, including the development of the SGN website and enhancing our customer's experience of dealing with SGN online. What will you be doing day to day? Offer expertise in digital and content realms within the Stakeholder Relations and Communications directorate, as well as across the broader business. Serve as a digital champion to senior stakeholders, providing coaching, guidance, and sharing best practices. Take ownership of SGN's social media and channel management strategy, mastering best practices in corporate and C-Suite channels. This ensures SGN maximizes its reach and influence with key audiences and stakeholders. Spearhead the improvement of Key Performance Indicators (KPIs), utilising digital analytics and reporting to evaluate the effectiveness of our digital content. Provide recommendations to enhance engagement, scale performance, and optimise ROI. Emphasise the importance of metrics across all digital initiatives. Define and prioritize necessary initiatives to bolster digital communication efforts. Collaborate closely with directorate leadership and team leads in external and internal communications to develop comprehensive content plans. The aim is to expand reach and engagement with target audiences. Take charge of enhancing the customer experience in the digital realm and establish a clear vision for future requirements aligned with strategic business objectives. Utilise digital best practices and audience insights to shape and execute the website development roadmap and web content plans. Oversee and contribute to the creation of top-tier content for the website and other digital platforms. Craft compelling narratives to showcase SGN and captivate key stakeholders through various mediums such as copy, email, photography, video, illustrations, and infographics. Technical Proficiencies: Demonstrated hands-on experience in various digital disciplines including product management, content production, editorial/creative oversight, web development, email marketing, SEO, PPC, social media management, and data analytics. Proven track record in developing content strategy, information architecture, and utilizing methodologies like tree testing, card sorting, and content auditing. Proficiency in analysing data and user research to inform content strategy. What you'll need The ideal candidate has a degree or equivalent experience, and a proven record in senior positions managing high-performing digital teams. Experienced website and social media specialist with diverse hands-on experience in digital disciplines, including content production, editorial/creative oversight, email, SEO, PPC, social media, and data analytics. Excellent technical and user experience skills allied with an in-depth knowledge of the current digital landscape including ability to troubleshoot technical issues and ensure the technical environment that supports our online presence is robust and fit for purpose. Experience of developing content strategies, information architecture and methodologies and experience of analysing data and user research to inform content strategy. Experienced digital content writer and producer with a talent for simplifying complex information into engaging materials. Ability to think strategically and operationally, with a service-oriented approach, ensuring high-quality delivery of the day to day while defining and leading future direction. Strong organisational and interpersonal skills, with the ability to motivate and lead others. Proven ability to influence and build strategic working relationships with senior managers, colleagues, and third-party stakeholders. If you don't have all the qualifications, we would still love to hear from you we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Mar 29, 2024
Full time
Salary: Personal Contract Reference: REQ3765 We're looking for a Senior Digital Communications Manager to lead in setting and delivering SGN's digital communications strategy - to help tell our story creatively across a range of digital platforms and build campaigns that address the big challenges for the energy industry, such as the transition to net zero. You will also lead digital transformation projects, including the development of the SGN website and enhancing our customer's experience of dealing with SGN online. What will you be doing day to day? Offer expertise in digital and content realms within the Stakeholder Relations and Communications directorate, as well as across the broader business. Serve as a digital champion to senior stakeholders, providing coaching, guidance, and sharing best practices. Take ownership of SGN's social media and channel management strategy, mastering best practices in corporate and C-Suite channels. This ensures SGN maximizes its reach and influence with key audiences and stakeholders. Spearhead the improvement of Key Performance Indicators (KPIs), utilising digital analytics and reporting to evaluate the effectiveness of our digital content. Provide recommendations to enhance engagement, scale performance, and optimise ROI. Emphasise the importance of metrics across all digital initiatives. Define and prioritize necessary initiatives to bolster digital communication efforts. Collaborate closely with directorate leadership and team leads in external and internal communications to develop comprehensive content plans. The aim is to expand reach and engagement with target audiences. Take charge of enhancing the customer experience in the digital realm and establish a clear vision for future requirements aligned with strategic business objectives. Utilise digital best practices and audience insights to shape and execute the website development roadmap and web content plans. Oversee and contribute to the creation of top-tier content for the website and other digital platforms. Craft compelling narratives to showcase SGN and captivate key stakeholders through various mediums such as copy, email, photography, video, illustrations, and infographics. Technical Proficiencies: Demonstrated hands-on experience in various digital disciplines including product management, content production, editorial/creative oversight, web development, email marketing, SEO, PPC, social media management, and data analytics. Proven track record in developing content strategy, information architecture, and utilizing methodologies like tree testing, card sorting, and content auditing. Proficiency in analysing data and user research to inform content strategy. What you'll need The ideal candidate has a degree or equivalent experience, and a proven record in senior positions managing high-performing digital teams. Experienced website and social media specialist with diverse hands-on experience in digital disciplines, including content production, editorial/creative oversight, email, SEO, PPC, social media, and data analytics. Excellent technical and user experience skills allied with an in-depth knowledge of the current digital landscape including ability to troubleshoot technical issues and ensure the technical environment that supports our online presence is robust and fit for purpose. Experience of developing content strategies, information architecture and methodologies and experience of analysing data and user research to inform content strategy. Experienced digital content writer and producer with a talent for simplifying complex information into engaging materials. Ability to think strategically and operationally, with a service-oriented approach, ensuring high-quality delivery of the day to day while defining and leading future direction. Strong organisational and interpersonal skills, with the ability to motivate and lead others. Proven ability to influence and build strategic working relationships with senior managers, colleagues, and third-party stakeholders. If you don't have all the qualifications, we would still love to hear from you we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Junior Product Owner We are looking for a Junior Product Owner to play a pivotal role in the charity's journey towards achieving a Digital First strategy. This is a remote, flexible working role, with excellent benefits. Position: Junior Product Owner Location: Remote Hours: Full-time, 37 hours per week Salary: £32,300 - £38,000 per annum Contract: 12 month fixed term contract Benefits: 26 days hols plus bank holidays, enhanced pension, employee assistance programme, health cash back plan, flexi working, fully remote Closing Date: 17th April 2024 About the Role Positioned within the Digital Transformation team, you will own and manage the website on WordPress while working closely with the Senior Project Manager and Business Analyst to deliver innovative digital products that enhance the efficiency, decision-making, and user experience for both internal and external stakeholders. The role involves contributing to the definition of product vision, managing the product backlog, and ensuring that development efforts align with the strategic goals of digital transformation. You will be instrumental in facilitating the transition of ideas into actionable project plans, maintaining a seamless user-centric approach across all digital interfaces, and supporting the development and delivery of digital solutions that meet the evolving needs of the organisation and its stakeholders. About You You will have experience in product ownership or management, ideally within a digital or technology-focused environment with an educational background in a relevant field. While formal qualifications are valued, equivalent practical experience will also be considered. You will also have experience of: Working with cross-functional teams to deliver digital products or services Agile methodologies and principles, with hands-on experience in backlog management and iterative development cycles Gathering, scope definition, and user story creation, with a keen eye for detail in documenting processes and product features Proficiency with project management tools and methodologies, particularly experience with JIRA for tracking development tasks and Agile project management Skilled in the use of Microsoft Office Suite for effective communication and document creation, with a strong emphasis on Excel for data analysis and PowerPoint for presentations SharePoint, for document management and team collaboration, ensuring that project documents are easily accessible and organised within the team and across the organisation Utilising digital collaboration tools to work effectively with remote teams, including proficiency in video conferencing tools and collaborative workspaces. You will also have an aptitude for learning and adopting new tools and technologies, with a willingness to develop expertise in areas such as digital analytics, user experience (UX) design, and customer relationship management (CRM) systems. Previous involvement in digital transformation initiatives or projects, with an understanding of the challenges and opportunities presented by digital change within an organisation will also be an advantage in this role. You will need the right to work in the UK to apply for the role. You will be asked to submit a CV and a supporting statement by 17th April 2024.Your supporting statement should set out your relevant knowledge, skills and experience against the job description. It should be no more than two sides of A4. About the Organisation The charity is the professional voice of the UK Fire and Rescue service, driving improvement and development throughout the UK, whilst supporting our leadership team. The charity is disability confident registered. The organisation is committed to being an inclusive employer and complies with the Equality Act 2010 and acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment. You may have experience in other areas as Product, Product Owner, Junior Product Owner, Assistant Product Owner, Product Support, Digital Transformation, Website, Website Manager, Content Manager, Digital Product Owner, Junior Digital Product Owner. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Mar 29, 2024
Full time
Junior Product Owner We are looking for a Junior Product Owner to play a pivotal role in the charity's journey towards achieving a Digital First strategy. This is a remote, flexible working role, with excellent benefits. Position: Junior Product Owner Location: Remote Hours: Full-time, 37 hours per week Salary: £32,300 - £38,000 per annum Contract: 12 month fixed term contract Benefits: 26 days hols plus bank holidays, enhanced pension, employee assistance programme, health cash back plan, flexi working, fully remote Closing Date: 17th April 2024 About the Role Positioned within the Digital Transformation team, you will own and manage the website on WordPress while working closely with the Senior Project Manager and Business Analyst to deliver innovative digital products that enhance the efficiency, decision-making, and user experience for both internal and external stakeholders. The role involves contributing to the definition of product vision, managing the product backlog, and ensuring that development efforts align with the strategic goals of digital transformation. You will be instrumental in facilitating the transition of ideas into actionable project plans, maintaining a seamless user-centric approach across all digital interfaces, and supporting the development and delivery of digital solutions that meet the evolving needs of the organisation and its stakeholders. About You You will have experience in product ownership or management, ideally within a digital or technology-focused environment with an educational background in a relevant field. While formal qualifications are valued, equivalent practical experience will also be considered. You will also have experience of: Working with cross-functional teams to deliver digital products or services Agile methodologies and principles, with hands-on experience in backlog management and iterative development cycles Gathering, scope definition, and user story creation, with a keen eye for detail in documenting processes and product features Proficiency with project management tools and methodologies, particularly experience with JIRA for tracking development tasks and Agile project management Skilled in the use of Microsoft Office Suite for effective communication and document creation, with a strong emphasis on Excel for data analysis and PowerPoint for presentations SharePoint, for document management and team collaboration, ensuring that project documents are easily accessible and organised within the team and across the organisation Utilising digital collaboration tools to work effectively with remote teams, including proficiency in video conferencing tools and collaborative workspaces. You will also have an aptitude for learning and adopting new tools and technologies, with a willingness to develop expertise in areas such as digital analytics, user experience (UX) design, and customer relationship management (CRM) systems. Previous involvement in digital transformation initiatives or projects, with an understanding of the challenges and opportunities presented by digital change within an organisation will also be an advantage in this role. You will need the right to work in the UK to apply for the role. You will be asked to submit a CV and a supporting statement by 17th April 2024.Your supporting statement should set out your relevant knowledge, skills and experience against the job description. It should be no more than two sides of A4. About the Organisation The charity is the professional voice of the UK Fire and Rescue service, driving improvement and development throughout the UK, whilst supporting our leadership team. The charity is disability confident registered. The organisation is committed to being an inclusive employer and complies with the Equality Act 2010 and acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment. You may have experience in other areas as Product, Product Owner, Junior Product Owner, Assistant Product Owner, Product Support, Digital Transformation, Website, Website Manager, Content Manager, Digital Product Owner, Junior Digital Product Owner. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Project Manager, Cloud, Migration, AI, Digital Transformation Are you an experienced Project Manager with a passion for spearheading Digital/Cloud Transformation projects to success? Our client are a dynamic organization, recognized as a Microsoft Preferred Partner for Content AI, and a frontrunner in Modern Work solutions. Currently expanding their team, they are looking for talented professionals to join them on their exciting journey. With a global customer base spanning 25 countries, including government departments and enterprises, this is a unique opportunity to contribute to cutting-edge projects across diverse domains. As a global player in digital transformation, they specialize in Microsoft 365 and cutting-edge technologies like AI/Machine Learning. Their clientele includes government entities and enterprises in sectors such as space, finance, engineering, research, legal, and manufacturing. Maintaining offices in the UK, Dubai, India, and the USA, their close-knit yet globally impactful work environment is where innovation meets recognition. Join us, and every day will bring new challenges and opportunities for professional growth. The Role As a Project Manager, you will play a pivotal role in delivering Digital/Cloud Transformation projects within agreed timelines, maintaining quality standards, and adhering to budget constraints as per our established project governance framework. Your responsibilities will include building comprehensive project plans, monitoring milestones, leading project delivery teams, and ensuring effective communication with stakeholders. Must have criteria of SharePoint/M365 migration project experience: "Demonstrable experience of managing complex, large volume document migration to cloud e.g. migrating on-prem Enterprise Content Management or Records Management systems to SharePoint/OneDrive/Teams is essential". Key Responsibilities Develop detailed project plans and allocate resources based on customer SOWs. Track critical project milestones and provide regular status reports to external customers and internal management. Direct and monitor daily work efforts, identifying resource needs and escalating issues to senior management. Lead project delivery teams, manage conflicts, and ensure efficient execution of processes and tasks. Maintain thorough project documentation and track resource utilization against budget. Identify, document, and manage risks, issues, and change requests effectively with customers. Manage multiple projects/customers concurrently. Required Skills: -5+ years of project management experience in a B2B environment, preferably in an IT Consultancy. -Strong background in Agile and/or PRINCE2 methodologies, and proficiency with tools like Microsoft Project. -Demonstrable experience in managing complex document migrations to cloud platforms, particularly using Microsoft technologies. -Excellent resource planning and budget management skills. -Outstanding leadership skills, with the ability to motivate cross-functional teams. -Knowledge of IT infrastructure, software development life cycle, and information security concepts. -Exceptional communication and interpersonal skills. -Strong problem-solving and decision-making capabilities. -Proactive and focused with a positive "can do" attitude. -Background in software development or data migration -Knowledge of Microsoft 365, Power Platform, and Azure services. If you're ready for a challenging yet rewarding role with a globally recognized leader in digital transformation, apply now and be part of our exciting journey!
Mar 29, 2024
Full time
Project Manager, Cloud, Migration, AI, Digital Transformation Are you an experienced Project Manager with a passion for spearheading Digital/Cloud Transformation projects to success? Our client are a dynamic organization, recognized as a Microsoft Preferred Partner for Content AI, and a frontrunner in Modern Work solutions. Currently expanding their team, they are looking for talented professionals to join them on their exciting journey. With a global customer base spanning 25 countries, including government departments and enterprises, this is a unique opportunity to contribute to cutting-edge projects across diverse domains. As a global player in digital transformation, they specialize in Microsoft 365 and cutting-edge technologies like AI/Machine Learning. Their clientele includes government entities and enterprises in sectors such as space, finance, engineering, research, legal, and manufacturing. Maintaining offices in the UK, Dubai, India, and the USA, their close-knit yet globally impactful work environment is where innovation meets recognition. Join us, and every day will bring new challenges and opportunities for professional growth. The Role As a Project Manager, you will play a pivotal role in delivering Digital/Cloud Transformation projects within agreed timelines, maintaining quality standards, and adhering to budget constraints as per our established project governance framework. Your responsibilities will include building comprehensive project plans, monitoring milestones, leading project delivery teams, and ensuring effective communication with stakeholders. Must have criteria of SharePoint/M365 migration project experience: "Demonstrable experience of managing complex, large volume document migration to cloud e.g. migrating on-prem Enterprise Content Management or Records Management systems to SharePoint/OneDrive/Teams is essential". Key Responsibilities Develop detailed project plans and allocate resources based on customer SOWs. Track critical project milestones and provide regular status reports to external customers and internal management. Direct and monitor daily work efforts, identifying resource needs and escalating issues to senior management. Lead project delivery teams, manage conflicts, and ensure efficient execution of processes and tasks. Maintain thorough project documentation and track resource utilization against budget. Identify, document, and manage risks, issues, and change requests effectively with customers. Manage multiple projects/customers concurrently. Required Skills: -5+ years of project management experience in a B2B environment, preferably in an IT Consultancy. -Strong background in Agile and/or PRINCE2 methodologies, and proficiency with tools like Microsoft Project. -Demonstrable experience in managing complex document migrations to cloud platforms, particularly using Microsoft technologies. -Excellent resource planning and budget management skills. -Outstanding leadership skills, with the ability to motivate cross-functional teams. -Knowledge of IT infrastructure, software development life cycle, and information security concepts. -Exceptional communication and interpersonal skills. -Strong problem-solving and decision-making capabilities. -Proactive and focused with a positive "can do" attitude. -Background in software development or data migration -Knowledge of Microsoft 365, Power Platform, and Azure services. If you're ready for a challenging yet rewarding role with a globally recognized leader in digital transformation, apply now and be part of our exciting journey!
Program Manager - Relocation to Riyadh Accommodation, Phone, Travel, Total Package £120k+ 2 Stage Interview Process -Global IT systems Yolk Recruitment are currently working closely with a Global Leader within the Maritime sector who are looking to hire a Program Manager for an exciting project based in Riyadh. The UK maritime sector employs 185,000 people and contributes nearly £40 billion to the country's economy so if you're a Program Manager looking for a new challenge and looking for an exciting and innovative business with a focus on cutting-edge technology and quality products, with a willingness to be located in Indonesia for long periods of time then this company could be the perfect fit for you.The Program Manager is to ensure the successful implementation of the MDA system. An MDA System is a complex mixture of sensor systems such as radars, cameras and radio transceivers, vessel tracking devices, and a network of servers and monitoring consoles that all connect together as a single system. These are often significant systems involving 100 separate locations within a single country and many thousands of vessels. Thus, the implementation of a system typically requires a combination of infrastructure work, logistics and IT systems (hardware & software).You will be expected to represent the company in-country to the end customer and work alongside the company's in-country installation partner to ensure full and complete system installation and commissioning.The role exists within the company's Systems Delivery Team and will report directly into the Head of Systems Delivery and will be responsible for managing the In-Country Partner (ICP) to deliver, install and commission Domain AwarenessSystems.This is a hands-on role with the following responsibilities: Work directly with and manage end customers and ICP in the field (Indonesia) to manage and drive the project delivery plan, ensuring quality of delivery within the cost and time parameters set by the Head of Systems Delivery. Ensure that ICP works in strict accordance with the systems delivery methods, providing training and ongoing guidance and support to ensure successful installation and commissioning of the entire system. To ensure a holistic project implementation approach such that the finished system installation meets both the contracted specifications and inevitable small finishing details are not missed to ensure complete end customer satisfaction and a project implementation that provides a platform for continued future business with the end customer. Working with the Delivery Department and ICP to develop and continuously maintain and manage accurate project plans and delivery to budget. Frequent visits to customer sites to review and manage activities, progress and maintain alignment in understanding of the project status, and to communicate and agree any changes in the project plan. Manage and oversee the construction, installation and configuration work done by ICP and 3rd parties. Arrange training for customers and ICP. Liaise with the Delivery Team to ensure delivery of training according to the agreed plan and contract requirements. Provide clear and concise updates and reports to management on status, progress and potential risks and issues to the successful delivery of the project. Experience Minimum 10 years' experience as a project manager for similar multi-site IT systems - ideally communication based infrastructure. Experience of managing civil projects would be beneficial International project execution experience. The successful candidate will be required to live and work in Saudi for a period of up to two years, based in Saudi and regularly travelling throughout Saudi (subject to safe working policies). Have an engineering and or IT networking background and or qualification. Previous extensive experience of managing remote civil engineering projects (executed by ICP) Proficient user of Microsoft Project Capable of understanding systems drawings down to installation design drawings (racks, servers, cameras, radar, civil work) with role being in-country conduit between in country partner/customer back to technical team and delivery director. Able to demonstrate the ability to diplomatically influence without authority. An ability to empathise and understand different cultures to flex approach whilst ensuring the target job is achieved. Attention to detail combined with the ability to apply common sense. Willingness to travel anywhere in the world for extended periods, with the role being primarily based in country with short trips back to UK during project execution. Willingness to work on site with customers in a hands-on capacity when needed, assisting with day-to-day management and organisation of installation and troubleshooting. Excellent relationship building skills with customers at all levels of seniority and ability to operate effectively in diverse, multi-cultural and political environments. Must be well organised, self-sufficient with excellent communication and man management skills. Demonstrable experience of pro-active Risk Management and mitigation Benefits International Travel25 days Holiday per annum increasing to 26, 27 and 28 after completing 3-, 5- and 10-years' service, plus the 8 Statutory Bank HolidaysUp to 5% pension contributionLife AssuranceHealthcareIncome Protection
Mar 29, 2024
Full time
Program Manager - Relocation to Riyadh Accommodation, Phone, Travel, Total Package £120k+ 2 Stage Interview Process -Global IT systems Yolk Recruitment are currently working closely with a Global Leader within the Maritime sector who are looking to hire a Program Manager for an exciting project based in Riyadh. The UK maritime sector employs 185,000 people and contributes nearly £40 billion to the country's economy so if you're a Program Manager looking for a new challenge and looking for an exciting and innovative business with a focus on cutting-edge technology and quality products, with a willingness to be located in Indonesia for long periods of time then this company could be the perfect fit for you.The Program Manager is to ensure the successful implementation of the MDA system. An MDA System is a complex mixture of sensor systems such as radars, cameras and radio transceivers, vessel tracking devices, and a network of servers and monitoring consoles that all connect together as a single system. These are often significant systems involving 100 separate locations within a single country and many thousands of vessels. Thus, the implementation of a system typically requires a combination of infrastructure work, logistics and IT systems (hardware & software).You will be expected to represent the company in-country to the end customer and work alongside the company's in-country installation partner to ensure full and complete system installation and commissioning.The role exists within the company's Systems Delivery Team and will report directly into the Head of Systems Delivery and will be responsible for managing the In-Country Partner (ICP) to deliver, install and commission Domain AwarenessSystems.This is a hands-on role with the following responsibilities: Work directly with and manage end customers and ICP in the field (Indonesia) to manage and drive the project delivery plan, ensuring quality of delivery within the cost and time parameters set by the Head of Systems Delivery. Ensure that ICP works in strict accordance with the systems delivery methods, providing training and ongoing guidance and support to ensure successful installation and commissioning of the entire system. To ensure a holistic project implementation approach such that the finished system installation meets both the contracted specifications and inevitable small finishing details are not missed to ensure complete end customer satisfaction and a project implementation that provides a platform for continued future business with the end customer. Working with the Delivery Department and ICP to develop and continuously maintain and manage accurate project plans and delivery to budget. Frequent visits to customer sites to review and manage activities, progress and maintain alignment in understanding of the project status, and to communicate and agree any changes in the project plan. Manage and oversee the construction, installation and configuration work done by ICP and 3rd parties. Arrange training for customers and ICP. Liaise with the Delivery Team to ensure delivery of training according to the agreed plan and contract requirements. Provide clear and concise updates and reports to management on status, progress and potential risks and issues to the successful delivery of the project. Experience Minimum 10 years' experience as a project manager for similar multi-site IT systems - ideally communication based infrastructure. Experience of managing civil projects would be beneficial International project execution experience. The successful candidate will be required to live and work in Saudi for a period of up to two years, based in Saudi and regularly travelling throughout Saudi (subject to safe working policies). Have an engineering and or IT networking background and or qualification. Previous extensive experience of managing remote civil engineering projects (executed by ICP) Proficient user of Microsoft Project Capable of understanding systems drawings down to installation design drawings (racks, servers, cameras, radar, civil work) with role being in-country conduit between in country partner/customer back to technical team and delivery director. Able to demonstrate the ability to diplomatically influence without authority. An ability to empathise and understand different cultures to flex approach whilst ensuring the target job is achieved. Attention to detail combined with the ability to apply common sense. Willingness to travel anywhere in the world for extended periods, with the role being primarily based in country with short trips back to UK during project execution. Willingness to work on site with customers in a hands-on capacity when needed, assisting with day-to-day management and organisation of installation and troubleshooting. Excellent relationship building skills with customers at all levels of seniority and ability to operate effectively in diverse, multi-cultural and political environments. Must be well organised, self-sufficient with excellent communication and man management skills. Demonstrable experience of pro-active Risk Management and mitigation Benefits International Travel25 days Holiday per annum increasing to 26, 27 and 28 after completing 3-, 5- and 10-years' service, plus the 8 Statutory Bank HolidaysUp to 5% pension contributionLife AssuranceHealthcareIncome Protection
Windows 11 Migration - Programme Co-Ordinator - Financial Services 4 Days a week on site - London Paying up to £60,000 Job Description Responsible for assisting the Programme Manager on a large scale global WINDOWS 11 deployment and future Desktop Lifecycle Management programme based in London to include: Creation/ upkeep of migration schedules and liaison with global migration teams to keep accurate - using Management Studio tool & Excel Develop/ upkeep of migration tracking, forecasting & reporting process for senior management - using Management Studio tool & Excel Upkeep/ admin of our migration tracking tool (Management Studio) and future improvements (e.g. permissioning, working with vendor on new development requirements, liaising with project team to prioritise new requests) Assist with updates to programme communications templates and presentation decks Assist with Risks & Issues tracking in a project Kanban Board Run quarterly retrospectives with the global project team and assist with tracking recommended actions Facilitate updates to technical and project process documentation (i.e. internal project team process and procedures, training guides, how to guides for end users etc) Regular status reporting via Portfolio Management system (Smartsheets) Skillsets Details: Excellent communication skills Excellent organisational skills Comfortable preparing information for higher levels of management Ability to cope under pressure Basic project management/ project planner experience required Experience with a previous large scale Windows migration project
Mar 29, 2024
Full time
Windows 11 Migration - Programme Co-Ordinator - Financial Services 4 Days a week on site - London Paying up to £60,000 Job Description Responsible for assisting the Programme Manager on a large scale global WINDOWS 11 deployment and future Desktop Lifecycle Management programme based in London to include: Creation/ upkeep of migration schedules and liaison with global migration teams to keep accurate - using Management Studio tool & Excel Develop/ upkeep of migration tracking, forecasting & reporting process for senior management - using Management Studio tool & Excel Upkeep/ admin of our migration tracking tool (Management Studio) and future improvements (e.g. permissioning, working with vendor on new development requirements, liaising with project team to prioritise new requests) Assist with updates to programme communications templates and presentation decks Assist with Risks & Issues tracking in a project Kanban Board Run quarterly retrospectives with the global project team and assist with tracking recommended actions Facilitate updates to technical and project process documentation (i.e. internal project team process and procedures, training guides, how to guides for end users etc) Regular status reporting via Portfolio Management system (Smartsheets) Skillsets Details: Excellent communication skills Excellent organisational skills Comfortable preparing information for higher levels of management Ability to cope under pressure Basic project management/ project planner experience required Experience with a previous large scale Windows migration project
The opportunity University of the Arts London (UAL) is seeking a motivated and talented Communications Executive (Social Media and Content) to join our communications team. Reporting to the Communications Manager, you will play a crucial role in enhancing UAL's reputation and global impact through content creation and overseeing our social media channels. You will use your expertise in filming and editing to create video and audio for a range of social media platforms. Your experience of project management will enable you to plan this content, and evaluate success against agreed metrics, and share this information around the University, using it to inform future campaigns. The role is part of a small team, but you will work closely with social media leads in our six colleges. The post sits within the University's recently formed Social Purpose Group. The group brings together communications, the new Social Purpose Lab, fundraising and UAL's recently launched Storytelling Institute. Together, the group will enable UAL to change and shape the world for the better. The communications department is a collaborative, creative and inclusive team who understand the role of communications in championing the transformative power of creative education. We speak on behalf of the creative industries across all platforms and cultivate relationships with some of the country's leading experts and opinion formers. The communications team has a vital role to play. We want to bring high quality education to more students than ever before and give our students the education they need to flourish in a changing world. About you We are looking for a candidate who thrives on shaping narratives that captivate audiences across various social platforms - an individual with experience of curating compelling video and audio content tailored for diverse social media landscapes. Your understanding of the needs of different audiences sets you apart. You will have managed and monitored social media accounts but also collaborated with stakeholders, unearthing captivating stories waiting to be shared with the world. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. For further details and to apply please click the apply button. Closing date: 11 April 2024 at 23:55. If you have any queries about this role, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at . Our culture UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Mar 29, 2024
Full time
The opportunity University of the Arts London (UAL) is seeking a motivated and talented Communications Executive (Social Media and Content) to join our communications team. Reporting to the Communications Manager, you will play a crucial role in enhancing UAL's reputation and global impact through content creation and overseeing our social media channels. You will use your expertise in filming and editing to create video and audio for a range of social media platforms. Your experience of project management will enable you to plan this content, and evaluate success against agreed metrics, and share this information around the University, using it to inform future campaigns. The role is part of a small team, but you will work closely with social media leads in our six colleges. The post sits within the University's recently formed Social Purpose Group. The group brings together communications, the new Social Purpose Lab, fundraising and UAL's recently launched Storytelling Institute. Together, the group will enable UAL to change and shape the world for the better. The communications department is a collaborative, creative and inclusive team who understand the role of communications in championing the transformative power of creative education. We speak on behalf of the creative industries across all platforms and cultivate relationships with some of the country's leading experts and opinion formers. The communications team has a vital role to play. We want to bring high quality education to more students than ever before and give our students the education they need to flourish in a changing world. About you We are looking for a candidate who thrives on shaping narratives that captivate audiences across various social platforms - an individual with experience of curating compelling video and audio content tailored for diverse social media landscapes. Your understanding of the needs of different audiences sets you apart. You will have managed and monitored social media accounts but also collaborated with stakeholders, unearthing captivating stories waiting to be shared with the world. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. For further details and to apply please click the apply button. Closing date: 11 April 2024 at 23:55. If you have any queries about this role, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at . Our culture UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
The opportunity This is an exciting opportunity for an experienced researcher to manage the research and insights function within the Department of Student Marketing, Recruitment and Admissions. The Market Research and Insights Manager plays a key role in ensuring that all departmental initiatives are grounded in strong evidence and market intelligence. You will shape the department's research approach, managing a diverse portfolio of qualitative and quantitative research programmes from start to finish. This will involve delivering tracker studies and bespoke research on a range of topics, including our applicants' experience, decision-making process, support needs, and content preferences. You will also identify market opportunities and trends by analysing data, reports, and intelligence from internal and external sources. Your work will inform our strategies for student marketing, recruitment and admissions in the UK and internationally. Clearly conveying research results and insights to a range of stakeholders will be key, allowing you to maximise the impact of your research within the department and beyond. Working collaboratively across the department, UAL Colleges and other business units, you will play a key role in achieving a first-class student experience from enquiry through to enrolment. About you You will be educated to degree level or above, with substantial experience working in a market research or analytical role. You will have practical experience of leading market research and customer insights projects to inform strategic decision making, with areas of specialism in quantitative surveying, qualitative interviews, focus groups and secondary / desk research. You will work to maintain a high standard of research and ensure research best practice. The role requires a candidate with proven experience in all aspects of qualitative and quantitative research design and delivery, including sampling, questionnaire / discussion guide design, fieldwork management, and reporting. Experience managing external suppliers is desirable. You will demonstrate advanced working knowledge of software and systems used to support data analysis for market research, such as SPSS, Q, or Microsoft Excel. You will be capable of analysing, interpreting and reporting complex datasets and combining data from different sources. You will be experienced with reporting tools such as PowerPoint and dashboards. Developing clear reports is key to the role, and you will have the ability to communicate insights effectively to stakeholders. The role also demands exceptional interpersonal and communication skills, with experience of collaboration and building effective internal working relationships across different levels of seniority and functions. You will have a proven ability to work independently without direct supervision and be able to demonstrate initiative and creativity to resolve problems. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. For further details and to apply please click the apply button. Closing date: 19 th April 2024 at 23:55. If you have any queries you may get in contact on . Our culture We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.
Mar 29, 2024
Full time
The opportunity This is an exciting opportunity for an experienced researcher to manage the research and insights function within the Department of Student Marketing, Recruitment and Admissions. The Market Research and Insights Manager plays a key role in ensuring that all departmental initiatives are grounded in strong evidence and market intelligence. You will shape the department's research approach, managing a diverse portfolio of qualitative and quantitative research programmes from start to finish. This will involve delivering tracker studies and bespoke research on a range of topics, including our applicants' experience, decision-making process, support needs, and content preferences. You will also identify market opportunities and trends by analysing data, reports, and intelligence from internal and external sources. Your work will inform our strategies for student marketing, recruitment and admissions in the UK and internationally. Clearly conveying research results and insights to a range of stakeholders will be key, allowing you to maximise the impact of your research within the department and beyond. Working collaboratively across the department, UAL Colleges and other business units, you will play a key role in achieving a first-class student experience from enquiry through to enrolment. About you You will be educated to degree level or above, with substantial experience working in a market research or analytical role. You will have practical experience of leading market research and customer insights projects to inform strategic decision making, with areas of specialism in quantitative surveying, qualitative interviews, focus groups and secondary / desk research. You will work to maintain a high standard of research and ensure research best practice. The role requires a candidate with proven experience in all aspects of qualitative and quantitative research design and delivery, including sampling, questionnaire / discussion guide design, fieldwork management, and reporting. Experience managing external suppliers is desirable. You will demonstrate advanced working knowledge of software and systems used to support data analysis for market research, such as SPSS, Q, or Microsoft Excel. You will be capable of analysing, interpreting and reporting complex datasets and combining data from different sources. You will be experienced with reporting tools such as PowerPoint and dashboards. Developing clear reports is key to the role, and you will have the ability to communicate insights effectively to stakeholders. The role also demands exceptional interpersonal and communication skills, with experience of collaboration and building effective internal working relationships across different levels of seniority and functions. You will have a proven ability to work independently without direct supervision and be able to demonstrate initiative and creativity to resolve problems. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. For further details and to apply please click the apply button. Closing date: 19 th April 2024 at 23:55. If you have any queries you may get in contact on . Our culture We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.
Profectus Recruitment
Northampton, Northamptonshire
Are you passionate about technology and looking for a rewarding career? Profectus are seeking a talented individual to join their client's team as their new Senior Technical Support Engineer .They are known for delivering top-quality services nationwide, blending technical expertise with effective communication. Responsibilities :Provide proactive service and efficient client resolutions, including disaster recovery solutions.Deliver technical support via phone, remote access, and on-site visits.Assist in hardware and software deployment projects, occasionally traveling across regions. Requirements: Minimum 5 years of IT support experience, preferably in a diverse client environment.Proficiency in Microsoft technologies, networking, backup solutions, and relevant systems.Extensive knowledge of Active Directory, Azure AD, MFA, Endpoint Manager, and similar platforms.Experience with Hyper-V/VMware and familiarity with Linux system administration.Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and firewalls.Familiarity with ITIL operations and a valid driving license. Desired Skills: Experience with products such as Cisco, Meraki, Veeam, Aruba, Draytek, HP, etc.Be part of a dynamic growing team where your skills are valued. Apply now and embark on an exciting journey!
Mar 29, 2024
Full time
Are you passionate about technology and looking for a rewarding career? Profectus are seeking a talented individual to join their client's team as their new Senior Technical Support Engineer .They are known for delivering top-quality services nationwide, blending technical expertise with effective communication. Responsibilities :Provide proactive service and efficient client resolutions, including disaster recovery solutions.Deliver technical support via phone, remote access, and on-site visits.Assist in hardware and software deployment projects, occasionally traveling across regions. Requirements: Minimum 5 years of IT support experience, preferably in a diverse client environment.Proficiency in Microsoft technologies, networking, backup solutions, and relevant systems.Extensive knowledge of Active Directory, Azure AD, MFA, Endpoint Manager, and similar platforms.Experience with Hyper-V/VMware and familiarity with Linux system administration.Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and firewalls.Familiarity with ITIL operations and a valid driving license. Desired Skills: Experience with products such as Cisco, Meraki, Veeam, Aruba, Draytek, HP, etc.Be part of a dynamic growing team where your skills are valued. Apply now and embark on an exciting journey!
AEJ Consulting Ltd
Letchworth Garden City, Hertfordshire
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
Mar 29, 2024
Full time
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
Our data services span a range of clients with different UK pension administration systems and our solutions are either delivered within the team, across several areas of the WTW business or in partnership with specialist external suppliers.We have an increasing demand for individuals who understand the legacy Defined Benefit pension environment and the way that member data is held and processed by pension administrators. We have a need for individuals with technical expertise to help develop and implement technical solutions for a wide range of clients. The candidate will be client facing and will work closely with the Data Solutions management and technical leads. They will be responsible for delivering quality Data Solutions services for our clients and will play a leading role in a range of technical projects, taking responsibility for successful delivery and implementation of the work. The Role Take on the responsibilities of a client facing project lead as required, working directly with our customers to understand business requirements and the data solutions required to meet these objectives. Deliver advice and a range of deliverables to Pension Managers, Trustee boards and other key client contacts; liaising across a variety of seniority levels with both internal and external stakeholders Engage collaboratively with the Data Solutions leads and team members to deliver quality services for clients. Prepare detailed action plans and strategies that meet the client's key requirements Help improve processes and deliverables for existing Data Solutions service lines Have regular and effective contact with administrators of all levels, suppliers, third party organisations and clients We would expect the candidate to be effective crossing over from client consulting to business development as needed and show aptitude and keenness to further develop their commercial skills. Plus to be able to give close attention to the financial areas of our business by virtue of clear scoping, management of time and budgets and adherence to approved billing practices. From a business perspective you will work with Data Solutions management to promote best practices and new ideas within the data solutions team on a written or verbal basis. In this role you will address client needs with a sharp business focus that helps maintain profitability and quality throughout the project life cycle and be self-motivated to meet hard deadlines on multiple client projects within a fast moving environment working closely with our dedicated project managers. What can we offer you? The opportunity to develop a broad range of skills, working in a fast-growing business alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including; a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options. Please note that while the successful candidate can select any of our main GB locations as their office base, WTW offers flexible working opportunities and part-time working. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Requirements An ability to tailor delivery of complex or technical materials to the audience; ensuring that key issues are presented in a clear, concise and confident manner A proven track record in developing and managing several opportunities and projects simultaneously A demonstrable focus on client satisfaction, balanced with business needs Comfortable taking a proactive role to ensure client satisfaction through project work and willingness to grow new and existing client relationships Experience in leading and presenting at client meetings Experience in owning key financial areas of projects including pricing, scoping and billing Advanced knowledge of UK Pension Scheme provisions and legislation Knowledge of the role of the pensions administrator and the common UK administration systems A good working knowledge of data auditing, cleansing and GMP reconciliations preferable. A good understanding of manual benefit calculations and processes A firm commitment to delivering high quality service. Inquisitive, self-starter attitude and ability to work with ambiguity Excellent Microsoft Office skills, particularly Excel and PowerPoint At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Mar 29, 2024
Full time
Our data services span a range of clients with different UK pension administration systems and our solutions are either delivered within the team, across several areas of the WTW business or in partnership with specialist external suppliers.We have an increasing demand for individuals who understand the legacy Defined Benefit pension environment and the way that member data is held and processed by pension administrators. We have a need for individuals with technical expertise to help develop and implement technical solutions for a wide range of clients. The candidate will be client facing and will work closely with the Data Solutions management and technical leads. They will be responsible for delivering quality Data Solutions services for our clients and will play a leading role in a range of technical projects, taking responsibility for successful delivery and implementation of the work. The Role Take on the responsibilities of a client facing project lead as required, working directly with our customers to understand business requirements and the data solutions required to meet these objectives. Deliver advice and a range of deliverables to Pension Managers, Trustee boards and other key client contacts; liaising across a variety of seniority levels with both internal and external stakeholders Engage collaboratively with the Data Solutions leads and team members to deliver quality services for clients. Prepare detailed action plans and strategies that meet the client's key requirements Help improve processes and deliverables for existing Data Solutions service lines Have regular and effective contact with administrators of all levels, suppliers, third party organisations and clients We would expect the candidate to be effective crossing over from client consulting to business development as needed and show aptitude and keenness to further develop their commercial skills. Plus to be able to give close attention to the financial areas of our business by virtue of clear scoping, management of time and budgets and adherence to approved billing practices. From a business perspective you will work with Data Solutions management to promote best practices and new ideas within the data solutions team on a written or verbal basis. In this role you will address client needs with a sharp business focus that helps maintain profitability and quality throughout the project life cycle and be self-motivated to meet hard deadlines on multiple client projects within a fast moving environment working closely with our dedicated project managers. What can we offer you? The opportunity to develop a broad range of skills, working in a fast-growing business alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including; a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options. Please note that while the successful candidate can select any of our main GB locations as their office base, WTW offers flexible working opportunities and part-time working. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Requirements An ability to tailor delivery of complex or technical materials to the audience; ensuring that key issues are presented in a clear, concise and confident manner A proven track record in developing and managing several opportunities and projects simultaneously A demonstrable focus on client satisfaction, balanced with business needs Comfortable taking a proactive role to ensure client satisfaction through project work and willingness to grow new and existing client relationships Experience in leading and presenting at client meetings Experience in owning key financial areas of projects including pricing, scoping and billing Advanced knowledge of UK Pension Scheme provisions and legislation Knowledge of the role of the pensions administrator and the common UK administration systems A good working knowledge of data auditing, cleansing and GMP reconciliations preferable. A good understanding of manual benefit calculations and processes A firm commitment to delivering high quality service. Inquisitive, self-starter attitude and ability to work with ambiguity Excellent Microsoft Office skills, particularly Excel and PowerPoint At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Overview This role will be fundamental in supporting Reed Business School to develop the way our accountancy programmes are designed and delivered. Your primary responsibility will be to conduct a comprehensive review of our accountancy portfolio, analyse the competitive landscape and formulate strategic recommendations that will enable us to provide a high- quality offering of accountancy products including digital and blended learning delivery methods. Your insights and recommendations will inform the design, development, and execution of RBS' new commercial proposition, and underpin our plans to grow market share. Key Responsibilities Review current commercial proposition including delivery methods, pricing and resource requirements and assess learner and employer preferences. Market research on current and emerging trends amongst training providers. Evaluate the suitability and effectiveness of various learning delivery methods, including instructor-led training (ILT), e-learning, virtual classrooms, and blended learning approaches. Develop data-driven recommendations. Conduct return on investment (ROI) analysis to assess the cost-benefit ratio of different delivery methods. Present all findings to senior management and key stakeholders in a clear, compelling manner. Collaborate with cross-functional teams to implement recommended delivery methods effectively. Monitor the performance and effectiveness of chosen delivery methods through ongoing data analysis. Skills and Qualifications Experience of delivering accountancy programmes or qualifications. Ability to gather and interpret data from multiple sources. Exceptional communication and presentation skills, with the ability to convert complex information into actionable insights. Project management experience. Demonstrated ability to collaborate effectively with cross-functional teams. Familiarity with a wide range of learning delivery methods and technologies, including e-learning platforms, SCORM, learning management systems (LMS), and virtual classroom software. Benefits Flexible working as standard (including remote working options and flexible working hours) 25 days annual leave plus bank holidays Flexible holiday scheme Paid time off to move home Contributory pension scheme Enhanced family leave benefits Insurance benefits including life assurance Discount scheme including gyms and popular retailers Range of wellbeing and mental health support avenues These are just some great benefits we offer everyone working at Reed Business School! Proud winners of: Recruitment Agency - Glassdoor Best Places To Work 2020 The JobCrowd Top Companies for Graduates to Work For 2021 The JobCrowd Top Companies for Apprentices to Work For 2021 Feel what it's like to truly belong All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer, proud signatories of the Business in the Community Race at Work Charter and the Armed Forces Covenant. We offer a guaranteed interview scheme for disabled applicants and ex-services personnel, reservists and cadets, who meet the minimum criteria. IND2
Mar 29, 2024
Full time
Overview This role will be fundamental in supporting Reed Business School to develop the way our accountancy programmes are designed and delivered. Your primary responsibility will be to conduct a comprehensive review of our accountancy portfolio, analyse the competitive landscape and formulate strategic recommendations that will enable us to provide a high- quality offering of accountancy products including digital and blended learning delivery methods. Your insights and recommendations will inform the design, development, and execution of RBS' new commercial proposition, and underpin our plans to grow market share. Key Responsibilities Review current commercial proposition including delivery methods, pricing and resource requirements and assess learner and employer preferences. Market research on current and emerging trends amongst training providers. Evaluate the suitability and effectiveness of various learning delivery methods, including instructor-led training (ILT), e-learning, virtual classrooms, and blended learning approaches. Develop data-driven recommendations. Conduct return on investment (ROI) analysis to assess the cost-benefit ratio of different delivery methods. Present all findings to senior management and key stakeholders in a clear, compelling manner. Collaborate with cross-functional teams to implement recommended delivery methods effectively. Monitor the performance and effectiveness of chosen delivery methods through ongoing data analysis. Skills and Qualifications Experience of delivering accountancy programmes or qualifications. Ability to gather and interpret data from multiple sources. Exceptional communication and presentation skills, with the ability to convert complex information into actionable insights. Project management experience. Demonstrated ability to collaborate effectively with cross-functional teams. Familiarity with a wide range of learning delivery methods and technologies, including e-learning platforms, SCORM, learning management systems (LMS), and virtual classroom software. Benefits Flexible working as standard (including remote working options and flexible working hours) 25 days annual leave plus bank holidays Flexible holiday scheme Paid time off to move home Contributory pension scheme Enhanced family leave benefits Insurance benefits including life assurance Discount scheme including gyms and popular retailers Range of wellbeing and mental health support avenues These are just some great benefits we offer everyone working at Reed Business School! Proud winners of: Recruitment Agency - Glassdoor Best Places To Work 2020 The JobCrowd Top Companies for Graduates to Work For 2021 The JobCrowd Top Companies for Apprentices to Work For 2021 Feel what it's like to truly belong All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer, proud signatories of the Business in the Community Race at Work Charter and the Armed Forces Covenant. We offer a guaranteed interview scheme for disabled applicants and ex-services personnel, reservists and cadets, who meet the minimum criteria. IND2