An award-winning manufacturer in Redditch who due to continued growth have an exciting new position within their marketing team as a Data Coordinator. They are a privately owned company with a multimillion pound turnover who have been trading for 50 year now and have some big expansion plans for the next few years so future career progression will be available to the right candidate with the right attitude.The Data Coordinator role will be to support the Marketing & Sales office with a wide range of duties so this is a varied role with a strong emphasis on managing their product and customer databases. You will collaborate with various departments and work closely with the marketing team to be that link between the data and the Marketing output. A large part of the role will be maintenance of Data Governance standards and always keep the company database accurate.Data Coordinator key duties include:- Ensure data is accurately entered into bespoke databases - experience of My SQL would be a distinct advantage Responsible for Data governance ensuring compliance with agreed data standards Support the sales and marketing team by organising printed literature and giveaways for customer visits, trade events and exhibitions. Monitor and respond to new business enquires via the marketing team email account Capture customer & sales feedback, analysis and present findings. Create reports and analyse data on excelThe successful Data Coordinator candidate will need to have Database management experience 2 years' experience in similar role OR competent with excel (VLookups, Pivot Tables etc) Understanding of database structure principles Proven data entry experience preferably on product management systems e.g. MISOS, STEP, MySQL OR examples within a degree. Familiarity with CRM and CMS. If you have MySQL experience that will be a distinct advantage Strong organisational and collaborative skills as you will working with various departments Marketing support experience would be an advantage Worked in a role where you have had to have a high level of accuracy and attention to detail The ability to work with minimal supervision as an effective team member within the Marketing Department In return you can expect to receive a basic salary of between £25,000-£30,000 depending on your skills and experience. You will be working in smart modern offices with free parking and your holiday entitlement will increase with your length of service. If you think you have the skills and experience that my client is looking for then please email your CV to
Apr 24, 2024
Full time
An award-winning manufacturer in Redditch who due to continued growth have an exciting new position within their marketing team as a Data Coordinator. They are a privately owned company with a multimillion pound turnover who have been trading for 50 year now and have some big expansion plans for the next few years so future career progression will be available to the right candidate with the right attitude.The Data Coordinator role will be to support the Marketing & Sales office with a wide range of duties so this is a varied role with a strong emphasis on managing their product and customer databases. You will collaborate with various departments and work closely with the marketing team to be that link between the data and the Marketing output. A large part of the role will be maintenance of Data Governance standards and always keep the company database accurate.Data Coordinator key duties include:- Ensure data is accurately entered into bespoke databases - experience of My SQL would be a distinct advantage Responsible for Data governance ensuring compliance with agreed data standards Support the sales and marketing team by organising printed literature and giveaways for customer visits, trade events and exhibitions. Monitor and respond to new business enquires via the marketing team email account Capture customer & sales feedback, analysis and present findings. Create reports and analyse data on excelThe successful Data Coordinator candidate will need to have Database management experience 2 years' experience in similar role OR competent with excel (VLookups, Pivot Tables etc) Understanding of database structure principles Proven data entry experience preferably on product management systems e.g. MISOS, STEP, MySQL OR examples within a degree. Familiarity with CRM and CMS. If you have MySQL experience that will be a distinct advantage Strong organisational and collaborative skills as you will working with various departments Marketing support experience would be an advantage Worked in a role where you have had to have a high level of accuracy and attention to detail The ability to work with minimal supervision as an effective team member within the Marketing Department In return you can expect to receive a basic salary of between £25,000-£30,000 depending on your skills and experience. You will be working in smart modern offices with free parking and your holiday entitlement will increase with your length of service. If you think you have the skills and experience that my client is looking for then please email your CV to
Helpdesk Coordinator - Facilities Management - Bury Town Centre - Up to £27,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator - The Rewards Salary up to £27,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator - Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator - Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports.This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
Apr 24, 2024
Full time
Helpdesk Coordinator - Facilities Management - Bury Town Centre - Up to £27,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator - The Rewards Salary up to £27,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator - Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator - Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports.This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager. As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials. If you have a strong background in planning, excellent communication skills, and a passion for delivering exceptional service, we encourage you to apply. What You'll Do Repair Triage: Analyse and validate customer service requests to determine appropriate action and make necessary changes. Prioritise repair tasks based on urgency and customer needs. RMA Planning: Utilise SAP to efficiently plan and coordinate RMAs within the Service Centre load. Ensure timely processing and tracking of RMAs to meet service level agreements. Resource Coordination: Collaborate with the manager or service coordinator to allocate resources effectively for service tasks. Coordinate technician schedules and assignments to optimise productivity. Point of Contact: Serve as the primary point of contact with Customer Service Representatives (CSRs) to address customer inquiries and concerns. Provide regular updates on service statuses and resolutions to CSRs. Inventory Maintenance: Manage and maintain inventory levels of Service Centre materials and equipment. Request purchases to restock as needed. What We're Looking For Familiarity with electronic test equipment to facilitate efficient troubleshooting and understanding of repair processes. Knowledge of products and software applications is a plus. Experience with ERP software systems, ideally SAP, to effectively manage RMA planning and other service-related tasks. Proficiency in Microsoft Word and Excel for documentation, reporting, and data analysis purposes. Ability to work independently and take ownership of tasks to ensure timely completion. Adaptability to changing priorities and the ability to work efficiently in a fast-paced environment. Excellent verbal and written communication skills to interact effectively with internal teams and external stakeholders. Strong collaborative skills to work cohesively within a team and contribute to achieving common goals. Education: BTEC/City guilds in Electronics. Experience: Minimum 2-3 years of electronic test equipment service experience with a good understanding of electronics. Knowledge of optical equipment is beneficial. Language Requirement: Fluent in English. If you are a self-motivated individual with a passion for delivering exceptional service, our client would love to hear from you. Apply now!
Apr 24, 2024
Full time
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager. As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials. If you have a strong background in planning, excellent communication skills, and a passion for delivering exceptional service, we encourage you to apply. What You'll Do Repair Triage: Analyse and validate customer service requests to determine appropriate action and make necessary changes. Prioritise repair tasks based on urgency and customer needs. RMA Planning: Utilise SAP to efficiently plan and coordinate RMAs within the Service Centre load. Ensure timely processing and tracking of RMAs to meet service level agreements. Resource Coordination: Collaborate with the manager or service coordinator to allocate resources effectively for service tasks. Coordinate technician schedules and assignments to optimise productivity. Point of Contact: Serve as the primary point of contact with Customer Service Representatives (CSRs) to address customer inquiries and concerns. Provide regular updates on service statuses and resolutions to CSRs. Inventory Maintenance: Manage and maintain inventory levels of Service Centre materials and equipment. Request purchases to restock as needed. What We're Looking For Familiarity with electronic test equipment to facilitate efficient troubleshooting and understanding of repair processes. Knowledge of products and software applications is a plus. Experience with ERP software systems, ideally SAP, to effectively manage RMA planning and other service-related tasks. Proficiency in Microsoft Word and Excel for documentation, reporting, and data analysis purposes. Ability to work independently and take ownership of tasks to ensure timely completion. Adaptability to changing priorities and the ability to work efficiently in a fast-paced environment. Excellent verbal and written communication skills to interact effectively with internal teams and external stakeholders. Strong collaborative skills to work cohesively within a team and contribute to achieving common goals. Education: BTEC/City guilds in Electronics. Experience: Minimum 2-3 years of electronic test equipment service experience with a good understanding of electronics. Knowledge of optical equipment is beneficial. Language Requirement: Fluent in English. If you are a self-motivated individual with a passion for delivering exceptional service, our client would love to hear from you. Apply now!
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
Apr 24, 2024
Full time
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
Role summary The Project coordinator plans, coordinates and schedules a workstream within a programme, supports a project or programme overall or runs a project work stream in the area of Group, Infrastructure or Clinical IT systems to meet business requirements. The Project Coordinator works with other team members to required cost, quality and timescales, following the Technology Delivery Framework, supporting the end to end lifecycle of the project and transition of the changes into live service. This role does not include managing other people. Principal accountabilities Support the entire project lifecycle: planning, requirements definition, design, execution, testing, monitoring & control through to final closure Coordinate with representatives of the business to ensure requirements and design are clear and of a certain quality before delivering Under guidance of the (Senior) Project Manager or Programme Manager, liaise with developers, technology teams, suppliers etc. for the execution of the project plan and schedule Work with shared-service teams to transition changes into live production and into BAU (Business As Usual) support. Organise and run project meetings and "stand-ups" as required. Apply Agile principles where possible Monitor tasks, milestones and resources weekly against the project schedule Assist in providing regular reports and updates in line with TDF (Technology Delivery Framework) requirements and business stakeholder requirements. Keeps track of a backlog of requirements and changes Responsible for producing progress reports and other reporting as agreed to senior management, PMO, client/user management as appropriate Financial awareness and tracking Supplier management: Collects relevant data (quantitative and qualitative), for monitoring suppliers' performance against targets. May liaise between the customer and supplier organisations, under guidance of their manager, highlighting improvements or escalations where necessary (The supplier of a service or system may be either internal or external). Execute the closure of the project once all objectives are met (a once yearly process for Feature teams). Risk and Issue Management: Under guidance of the (Senior) Project Manager / Programme Manager, keeps track of risks and issues using standard processes Becomes a valued member of the wider team: Works with team members, managers, customers and other stakeholders, seeking to develop and enhance relationships, being open and honest. Solicit regular feedback. Demonstrates awareness of being a representative of the Technology Delivery team. This list of responsibilities is not exclusive and the individual may be required to undertake other activities as may reasonably be expected within the broad scope of the role and in line with their skills and experience. The Individual Track record of coordinating elements of projects in both Agile and waterfall projects, in a fast-moving and demanding environment. Delivery of small and medium changes in an Agile way Excellent communicator, team player and influencer. Demonstrating planning, scheduling, issue resolution and risk mitigation skills. Organised and supportive of process but also flexible and able to make things happen. Motivated, resilient and calm under pressure Working towards a Prince2 / MSP / Agile PM qualification Understands and is committed to the Business and very user-focussed. Has strong analytical skills, eg data analysis, reporting Has strong coordination skills Project Manager capabilities at SFIA Level 1 or 2: Has an understanding of Project Management lifecycle, both waterfall and Agile and can apply principles Planning, scheduling, tracking and tracing skills Stakeholder/Relationship Mgt (See behaviours) Lead a workstream Communications Risk & Issues Mgt Sourcing & Supplier Mgt Business Knowledge and Experience: primarily related to Infrastructure, Group or Clinical Good with change management methodology Financial awareness Understanding of typical Project Management software, eg MS Project Behaviours PM specific behaviours Customer oriented, including responsiveness Embracing change, adaptable Collaboration: listener and understanding with empathy, putting yourself in other people's shoes, breaking down silos Communication: with clarity, concise, articulate, with clear direction and objectives. Making it happen: organised and supportive of process but also flexible and able to make things happen Stakeholder Mgt behaviours: Accountable, Taking responsibility Customer centric. Energetic Diplomatic Organised Focused Open and honest, with Trust and Integrity Influence Problem Solver Confident, believe (but say if you don't know) Tenacity Consensus Team Leadership behaviours: Delegation Allow mistakes, but learn from them Confident, believe Influential Motivational Problem Solver Open and honest, with Trust and Integrity Location: Whitley( (fareham) , would be required to go to sitr 2 days a week (please make sure you are able to travel to this site before applying,
Apr 24, 2024
Contractor
Role summary The Project coordinator plans, coordinates and schedules a workstream within a programme, supports a project or programme overall or runs a project work stream in the area of Group, Infrastructure or Clinical IT systems to meet business requirements. The Project Coordinator works with other team members to required cost, quality and timescales, following the Technology Delivery Framework, supporting the end to end lifecycle of the project and transition of the changes into live service. This role does not include managing other people. Principal accountabilities Support the entire project lifecycle: planning, requirements definition, design, execution, testing, monitoring & control through to final closure Coordinate with representatives of the business to ensure requirements and design are clear and of a certain quality before delivering Under guidance of the (Senior) Project Manager or Programme Manager, liaise with developers, technology teams, suppliers etc. for the execution of the project plan and schedule Work with shared-service teams to transition changes into live production and into BAU (Business As Usual) support. Organise and run project meetings and "stand-ups" as required. Apply Agile principles where possible Monitor tasks, milestones and resources weekly against the project schedule Assist in providing regular reports and updates in line with TDF (Technology Delivery Framework) requirements and business stakeholder requirements. Keeps track of a backlog of requirements and changes Responsible for producing progress reports and other reporting as agreed to senior management, PMO, client/user management as appropriate Financial awareness and tracking Supplier management: Collects relevant data (quantitative and qualitative), for monitoring suppliers' performance against targets. May liaise between the customer and supplier organisations, under guidance of their manager, highlighting improvements or escalations where necessary (The supplier of a service or system may be either internal or external). Execute the closure of the project once all objectives are met (a once yearly process for Feature teams). Risk and Issue Management: Under guidance of the (Senior) Project Manager / Programme Manager, keeps track of risks and issues using standard processes Becomes a valued member of the wider team: Works with team members, managers, customers and other stakeholders, seeking to develop and enhance relationships, being open and honest. Solicit regular feedback. Demonstrates awareness of being a representative of the Technology Delivery team. This list of responsibilities is not exclusive and the individual may be required to undertake other activities as may reasonably be expected within the broad scope of the role and in line with their skills and experience. The Individual Track record of coordinating elements of projects in both Agile and waterfall projects, in a fast-moving and demanding environment. Delivery of small and medium changes in an Agile way Excellent communicator, team player and influencer. Demonstrating planning, scheduling, issue resolution and risk mitigation skills. Organised and supportive of process but also flexible and able to make things happen. Motivated, resilient and calm under pressure Working towards a Prince2 / MSP / Agile PM qualification Understands and is committed to the Business and very user-focussed. Has strong analytical skills, eg data analysis, reporting Has strong coordination skills Project Manager capabilities at SFIA Level 1 or 2: Has an understanding of Project Management lifecycle, both waterfall and Agile and can apply principles Planning, scheduling, tracking and tracing skills Stakeholder/Relationship Mgt (See behaviours) Lead a workstream Communications Risk & Issues Mgt Sourcing & Supplier Mgt Business Knowledge and Experience: primarily related to Infrastructure, Group or Clinical Good with change management methodology Financial awareness Understanding of typical Project Management software, eg MS Project Behaviours PM specific behaviours Customer oriented, including responsiveness Embracing change, adaptable Collaboration: listener and understanding with empathy, putting yourself in other people's shoes, breaking down silos Communication: with clarity, concise, articulate, with clear direction and objectives. Making it happen: organised and supportive of process but also flexible and able to make things happen Stakeholder Mgt behaviours: Accountable, Taking responsibility Customer centric. Energetic Diplomatic Organised Focused Open and honest, with Trust and Integrity Influence Problem Solver Confident, believe (but say if you don't know) Tenacity Consensus Team Leadership behaviours: Delegation Allow mistakes, but learn from them Confident, believe Influential Motivational Problem Solver Open and honest, with Trust and Integrity Location: Whitley( (fareham) , would be required to go to sitr 2 days a week (please make sure you are able to travel to this site before applying,
We have an exciting opportunity for a Technical Coordinator to join our team within Vistry South East at our Caterham office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 24, 2024
Full time
We have an exciting opportunity for a Technical Coordinator to join our team within Vistry South East at our Caterham office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Project Coordinator - Yeovil (Hybrid) - 25,000 I am seeking a Project Coordinator to join a technical service provider based in Yeovil. You will be working with new and existing clients helping to provision IT related services for the business. You will deal with key suppliers, internal teams and customers through all stages of the delivery process ensuring that agreed milestones are achieved. You will need to have excellent organisational, communication and time management skills, as well s the ability to deal with senior stakeholders both internally and externally. The successful project Coordinator will get: Up to 25,000 doe 23 days holiday plus bank holidays Medical cash plan Significant training and career progression routes Quarterly wellbeing time Company activity days The successful project Coordinator will have: Excellent communication skills both written and verbal Strong time management skills Excellent organisational skills The ability to juggle multiple tasks at once Good knowledge of Microsoft office products Strong customer service skills The ability to work on your own initiative To apply please email your CV / resume to (url removed). If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 24, 2024
Full time
Project Coordinator - Yeovil (Hybrid) - 25,000 I am seeking a Project Coordinator to join a technical service provider based in Yeovil. You will be working with new and existing clients helping to provision IT related services for the business. You will deal with key suppliers, internal teams and customers through all stages of the delivery process ensuring that agreed milestones are achieved. You will need to have excellent organisational, communication and time management skills, as well s the ability to deal with senior stakeholders both internally and externally. The successful project Coordinator will get: Up to 25,000 doe 23 days holiday plus bank holidays Medical cash plan Significant training and career progression routes Quarterly wellbeing time Company activity days The successful project Coordinator will have: Excellent communication skills both written and verbal Strong time management skills Excellent organisational skills The ability to juggle multiple tasks at once Good knowledge of Microsoft office products Strong customer service skills The ability to work on your own initiative To apply please email your CV / resume to (url removed). If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
We are currently seeking a skilled and experienced FTTP Surveyor start a long term contract in the Maidenhead area. FTTP Surveyor Attending sites to determine the best installation route for fibre optic network lines. Understanding and surveying existing fibre optic network infrastructure including ducts and potentials for upgrades. Interpreting telecom design blueprints and construction maps. Completing survey documentation job packs: ISP pathways, drawings, address listings, bill of materials, confirmation pictures, construction plans and project timescales. Carrying out area surveys to ascertain whether any obstructions will prevent a successful installation. Meeting with clients to resolve any issues preventing the project receiving approval to move forward. Identifying customer networks and reviewing proposed methods of construction to ensure that all requirements are compliant. Completing all necessary steps to ensure that wayleaves, permits, re-routes, timescales and agreements are obtained correctly. Identifying civils works for FTTP where required. Conduct Onsite Safety Audits/Risk Assessments. Conduct Quality Checks. Each completed estimate must be quality checked before returning as complete. Work with Project Manager and Co-Ordinator to build a program of works. Set a good example to all employees. Ensure compliance with all company-controlled documents, including all method statements and procedures. Be pro-active in developing new systems to meet the changing needs of the department. Liaison with third parties working in conjunction with the group to meet client's needs. Delivering a consistently high level of customer service when out in the field. Working and ensuring that you are working with in the Health and Safety requirements as per company policy. Skills & Knowledge Requirements A minimum of 2 years' experience working on the BT/OR Network. Accreditations: S11, S13, S18, SA001, SA002 and Streetworks Ability to understand/ design complex Network plans. Excellent knowledge of FTTP planning processes. Excellent Knowledge of the BT/OR network Willingness to travel to project sites as required.
Apr 24, 2024
Seasonal
We are currently seeking a skilled and experienced FTTP Surveyor start a long term contract in the Maidenhead area. FTTP Surveyor Attending sites to determine the best installation route for fibre optic network lines. Understanding and surveying existing fibre optic network infrastructure including ducts and potentials for upgrades. Interpreting telecom design blueprints and construction maps. Completing survey documentation job packs: ISP pathways, drawings, address listings, bill of materials, confirmation pictures, construction plans and project timescales. Carrying out area surveys to ascertain whether any obstructions will prevent a successful installation. Meeting with clients to resolve any issues preventing the project receiving approval to move forward. Identifying customer networks and reviewing proposed methods of construction to ensure that all requirements are compliant. Completing all necessary steps to ensure that wayleaves, permits, re-routes, timescales and agreements are obtained correctly. Identifying civils works for FTTP where required. Conduct Onsite Safety Audits/Risk Assessments. Conduct Quality Checks. Each completed estimate must be quality checked before returning as complete. Work with Project Manager and Co-Ordinator to build a program of works. Set a good example to all employees. Ensure compliance with all company-controlled documents, including all method statements and procedures. Be pro-active in developing new systems to meet the changing needs of the department. Liaison with third parties working in conjunction with the group to meet client's needs. Delivering a consistently high level of customer service when out in the field. Working and ensuring that you are working with in the Health and Safety requirements as per company policy. Skills & Knowledge Requirements A minimum of 2 years' experience working on the BT/OR Network. Accreditations: S11, S13, S18, SA001, SA002 and Streetworks Ability to understand/ design complex Network plans. Excellent knowledge of FTTP planning processes. Excellent Knowledge of the BT/OR network Willingness to travel to project sites as required.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 24, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 24, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 24, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 24, 2024
Full time
We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Job Title: Billings Administrator Salary: 22,000 - 25,000 - 3 Month FTC Location: Kings Hill A bit about us: We are a fast-growing telecommunications company at the forefront of technological advancements in the industry. Our mission is to provide exceptional services and solutions to our customers, empowering them to stay connected and thrive in the digital era. As we continue to expand our operations and client base, we are seeking a highly organised and detail-orientated Billings Administrator to join our dynamic finance team. The role: We are seeking a highly organised and customer-focused individual to join our finance department. In this role, you will be responsible for handling billing related tasks and providing exceptional customer service to our clients. The ideal candidate will have a keen eye for detail, excellent communication skills and the ability to multitask efficiently. As a Billings Administrator, you will play a crucial role in ensuring accurate and timely invoicing and resolving billing enquiries from customers. Day to day duties: Billing Process Management: Process and generate accurate and timely invoices, credit memos and other billing-related documents. Customer Invoicing: Prepare and send invoices to clients in accordance with agreed-upon terms, ensuring accuracy in pricing and discounts. Billing Discrepancy Resolution: Investigate and resolve billing discrepancies or disputes by collaborating with relevant stakeholders and clients to ensure timely and satisfactory resolutions. Customer Communication: Maintain regular communication with clients regarding billing inquiries, payment status, and any outstanding balances. Payment Processing: Record and process client payments, ensuring all transactions are correctly applied to appropriate invoices and accounts. Documentation and Record-Keeping: Maintain organised and up-to-date billing records, documentation, and reports for easy reference and audit purposes. Reporting: Generate periodic reports on billing activities, outstanding invoices and key performance indicators for review by management. The ideal candidate: You have proven experience as a Billings Administrator, Billings Coordinator or similar role in a customer service or finance department. You have experience using financial software and billing systems; experience with accounting software is a plus. You hold excellent numerical and analytical skills, with a keen eye for detail and accuracy. You have effective communication and interpersonal skills to liaise with customer and internal teams. You hold strong problem-solving and critical-thinking abilities to resolve billing issues effectively. You hold an understanding of financial regulations and compliance related to billing and invoicing. You are a proactive and self-motivated individual with a strong sense of ownership and responsibility.
Apr 24, 2024
Contractor
Job Title: Billings Administrator Salary: 22,000 - 25,000 - 3 Month FTC Location: Kings Hill A bit about us: We are a fast-growing telecommunications company at the forefront of technological advancements in the industry. Our mission is to provide exceptional services and solutions to our customers, empowering them to stay connected and thrive in the digital era. As we continue to expand our operations and client base, we are seeking a highly organised and detail-orientated Billings Administrator to join our dynamic finance team. The role: We are seeking a highly organised and customer-focused individual to join our finance department. In this role, you will be responsible for handling billing related tasks and providing exceptional customer service to our clients. The ideal candidate will have a keen eye for detail, excellent communication skills and the ability to multitask efficiently. As a Billings Administrator, you will play a crucial role in ensuring accurate and timely invoicing and resolving billing enquiries from customers. Day to day duties: Billing Process Management: Process and generate accurate and timely invoices, credit memos and other billing-related documents. Customer Invoicing: Prepare and send invoices to clients in accordance with agreed-upon terms, ensuring accuracy in pricing and discounts. Billing Discrepancy Resolution: Investigate and resolve billing discrepancies or disputes by collaborating with relevant stakeholders and clients to ensure timely and satisfactory resolutions. Customer Communication: Maintain regular communication with clients regarding billing inquiries, payment status, and any outstanding balances. Payment Processing: Record and process client payments, ensuring all transactions are correctly applied to appropriate invoices and accounts. Documentation and Record-Keeping: Maintain organised and up-to-date billing records, documentation, and reports for easy reference and audit purposes. Reporting: Generate periodic reports on billing activities, outstanding invoices and key performance indicators for review by management. The ideal candidate: You have proven experience as a Billings Administrator, Billings Coordinator or similar role in a customer service or finance department. You have experience using financial software and billing systems; experience with accounting software is a plus. You hold excellent numerical and analytical skills, with a keen eye for detail and accuracy. You have effective communication and interpersonal skills to liaise with customer and internal teams. You hold strong problem-solving and critical-thinking abilities to resolve billing issues effectively. You hold an understanding of financial regulations and compliance related to billing and invoicing. You are a proactive and self-motivated individual with a strong sense of ownership and responsibility.
Forward thinking company that has a fantastic reputation Generous bonus structure Career progression Service Co-ordinator Job Purpose Responsible for managing the service desk operations, handling customer enquiries, service desk tickets, and ensuring timely delivery of service call outs. Arranging engineers to attend site, ensuring customer SLAs are met. Supporting the daily functions of the service desk as part of the Service team to ensure the co-ordination of service requests, managing workflows, and maintain customer satisfaction, reporting directly to Head of Service. Key responsibilities and accountabilities ? Use all forms of communication, telephone email etc with professionalism courtesy & accurately record instructions and requests from clients and others.? Handling service calls via phone, email and direct into ticketing system? Ensure customers portals are updated with service dockets, and to keep the clients updated with the status of their tickets? Provide general support to the Head of Service? Pass new calls to the most appropriate engineer to complete? Provide status update information to clients or their representatives? Arrange for quotes to be prepared and sent to clients, where additional work is required, following a call out? Liaising internally with all departments to ensure clients needs are always met? Respond promptly to customer enquires and provide appropriate solutions, or escalate issues as needed? Undertake general administration duties around the office as directed from time to time Person specification Essential ? Have a positive attitude to work and punctuality, able to work in an open office collaboratively with others across the business.? Willingness & desire to become an integral part of the team taking on more challenging and complex duties to the benefit of the business and enhance personal development? Good personal appearance commensurate with working in an office where clients and VIP's may visit from time to time.? Good standard of keyboard skills and familiarity with computer work and software packages such as Word, Excel and outlook? Able to work and think independently as well as working as part of a team? Willingness to take part in external training opportunities that may arise? Proven experience in a customer service or similar industry fire/security? Excellent organizational and time-management skills Desirable ? Existing knowledge and experience of Dynamics Package? Recognised keyboard and software package certification Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as required.
Apr 23, 2024
Full time
Forward thinking company that has a fantastic reputation Generous bonus structure Career progression Service Co-ordinator Job Purpose Responsible for managing the service desk operations, handling customer enquiries, service desk tickets, and ensuring timely delivery of service call outs. Arranging engineers to attend site, ensuring customer SLAs are met. Supporting the daily functions of the service desk as part of the Service team to ensure the co-ordination of service requests, managing workflows, and maintain customer satisfaction, reporting directly to Head of Service. Key responsibilities and accountabilities ? Use all forms of communication, telephone email etc with professionalism courtesy & accurately record instructions and requests from clients and others.? Handling service calls via phone, email and direct into ticketing system? Ensure customers portals are updated with service dockets, and to keep the clients updated with the status of their tickets? Provide general support to the Head of Service? Pass new calls to the most appropriate engineer to complete? Provide status update information to clients or their representatives? Arrange for quotes to be prepared and sent to clients, where additional work is required, following a call out? Liaising internally with all departments to ensure clients needs are always met? Respond promptly to customer enquires and provide appropriate solutions, or escalate issues as needed? Undertake general administration duties around the office as directed from time to time Person specification Essential ? Have a positive attitude to work and punctuality, able to work in an open office collaboratively with others across the business.? Willingness & desire to become an integral part of the team taking on more challenging and complex duties to the benefit of the business and enhance personal development? Good personal appearance commensurate with working in an office where clients and VIP's may visit from time to time.? Good standard of keyboard skills and familiarity with computer work and software packages such as Word, Excel and outlook? Able to work and think independently as well as working as part of a team? Willingness to take part in external training opportunities that may arise? Proven experience in a customer service or similar industry fire/security? Excellent organizational and time-management skills Desirable ? Existing knowledge and experience of Dynamics Package? Recognised keyboard and software package certification Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as required.
Helpdesk Coordinator £24,000 - £28,000 + Progression + Training + Company Benefits Hertfordshire Are you a Helpdesk Coordinator or similar with a background in client facing roles, looking to join a globally renowned company who can help you progress your career with progression and training? On offer is the opportunity to work within a global company, who work with a host of blue-chip companies such as Porshe, Starbucks, Adidas. This long standing business are able to offer a role with guaranteed stability due to long standing contracts already in place and new contracts on the horizon. In this role, you will be working around on a hybrid basis mainly working at the office taking calls from clients, raising tickets, supporting any customers with and issues. You will also get the chance to travel to sites with the engineers. If you have an interest in software, electronics and supporting clients this is the role for you. This role would suit a Helpdesk Coordinator or similar with a background in supporting customers looking for the opportunity to join a growing company who offer you the opportunity to grow within a global company and have a lot of room for progression. THE ROLE: Customer calls Ticketer creator Fixing issues clients may have, and offering advise. Monday to Friday 9am-5:30pm THE PERSON: Strong Telephone and Email communication Computer Literate (Microsoft Office) Interested in pursuing a career in Customer Service Commutable to Hertfordshire Reference:Key Words: Customer service, Call Cantre, Line support, Progression, Benefits, Hertfordshire
Apr 23, 2024
Full time
Helpdesk Coordinator £24,000 - £28,000 + Progression + Training + Company Benefits Hertfordshire Are you a Helpdesk Coordinator or similar with a background in client facing roles, looking to join a globally renowned company who can help you progress your career with progression and training? On offer is the opportunity to work within a global company, who work with a host of blue-chip companies such as Porshe, Starbucks, Adidas. This long standing business are able to offer a role with guaranteed stability due to long standing contracts already in place and new contracts on the horizon. In this role, you will be working around on a hybrid basis mainly working at the office taking calls from clients, raising tickets, supporting any customers with and issues. You will also get the chance to travel to sites with the engineers. If you have an interest in software, electronics and supporting clients this is the role for you. This role would suit a Helpdesk Coordinator or similar with a background in supporting customers looking for the opportunity to join a growing company who offer you the opportunity to grow within a global company and have a lot of room for progression. THE ROLE: Customer calls Ticketer creator Fixing issues clients may have, and offering advise. Monday to Friday 9am-5:30pm THE PERSON: Strong Telephone and Email communication Computer Literate (Microsoft Office) Interested in pursuing a career in Customer Service Commutable to Hertfordshire Reference:Key Words: Customer service, Call Cantre, Line support, Progression, Benefits, Hertfordshire
CENTRAL BEDFORDSHIRE COUNCIL
Shefford, Bedfordshire
An experienced SAP Support Officer with experience in financial processes in an enterprise environment is needed to join our team at the Central Bedfordshire Council based in Shefford on a full-time, hybrid working basis. Central Bedfordshire Council (CBC) has a leading Information Technology service with a forward-thinking approach that supports a modern and efficient local authority. We know that the right technology and support can transform services, improve outcomes for our residents, and boost the performance and productivity of our staff. This is a crucial role for CBC. It ensures that colleagues are supported in using S4/HANA for all areas of Finance (in particular, Accounts Receivable). The post holder will also be expected to recommend and implement improvements in our use of S4/HANA (especially for the Finance module). The Council is engaged in an increasingly transformational approach to service provision, and IT is critical to the success of this as we drive a digital-first agenda to ensure staff are engaged in activities that add the greatest value. This is an excellent opportunity to progress your career with a well-established company! About the Role We currently have a vacancy in the IT SAP team for an experienced SAP Support Officer, reporting to the IT Application Support Manager. The SAP Support Officer will work with S4/HANA, Fiori, SAP Analytics Cloud as well as our standard Microsoft products. You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month. Key Responsibilities: Think analytically and solve complex problems as part of providing support for S4/HANA Look for opportunities for improving the use of S4/HANA within the Council Deliver and document processes and procedures Work with multiple other teams across the Council, including IT teams, operations, projects, service desk, etc Required Experience: Experience in financial processes in an enterprise environment Experience in supporting and completing configuration of SAP (preferably S4/HANA) Knowledge and experience of Fiori and/or other SAP products (e.g. SAP BTP) Knowledge and experience of SAP Analytics Cloud (SAC) Some exposure to Local Government Required Skills: As a confident and great communicator in complex IT environments, you will be able to explain and discuss highly technical concepts/issues and solutions with a variety of stakeholders Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) -? This is a valuable part of our rewards package for employees and includes life insurance The opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) A comprehensive IT package to support you to work safely and effectively Annually paid social work fees? for qualified social workers in adults and children's (including senior practitioners) and Team Managers? where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement gives you the option to work from home and access any of our? office locations A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions The ability to work abroad for up to a month a year Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; SAP Application Support Specialist, SAP User Support Technician, SAP System Support Coordinator, SAP IT Support Officer, SAP Customer Support Representative, SAP Operations Support Analyst, and SAP Technical Support Agent may also be considered for this role.
Apr 23, 2024
Full time
An experienced SAP Support Officer with experience in financial processes in an enterprise environment is needed to join our team at the Central Bedfordshire Council based in Shefford on a full-time, hybrid working basis. Central Bedfordshire Council (CBC) has a leading Information Technology service with a forward-thinking approach that supports a modern and efficient local authority. We know that the right technology and support can transform services, improve outcomes for our residents, and boost the performance and productivity of our staff. This is a crucial role for CBC. It ensures that colleagues are supported in using S4/HANA for all areas of Finance (in particular, Accounts Receivable). The post holder will also be expected to recommend and implement improvements in our use of S4/HANA (especially for the Finance module). The Council is engaged in an increasingly transformational approach to service provision, and IT is critical to the success of this as we drive a digital-first agenda to ensure staff are engaged in activities that add the greatest value. This is an excellent opportunity to progress your career with a well-established company! About the Role We currently have a vacancy in the IT SAP team for an experienced SAP Support Officer, reporting to the IT Application Support Manager. The SAP Support Officer will work with S4/HANA, Fiori, SAP Analytics Cloud as well as our standard Microsoft products. You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month. Key Responsibilities: Think analytically and solve complex problems as part of providing support for S4/HANA Look for opportunities for improving the use of S4/HANA within the Council Deliver and document processes and procedures Work with multiple other teams across the Council, including IT teams, operations, projects, service desk, etc Required Experience: Experience in financial processes in an enterprise environment Experience in supporting and completing configuration of SAP (preferably S4/HANA) Knowledge and experience of Fiori and/or other SAP products (e.g. SAP BTP) Knowledge and experience of SAP Analytics Cloud (SAC) Some exposure to Local Government Required Skills: As a confident and great communicator in complex IT environments, you will be able to explain and discuss highly technical concepts/issues and solutions with a variety of stakeholders Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) -? This is a valuable part of our rewards package for employees and includes life insurance The opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) A comprehensive IT package to support you to work safely and effectively Annually paid social work fees? for qualified social workers in adults and children's (including senior practitioners) and Team Managers? where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement gives you the option to work from home and access any of our? office locations A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions The ability to work abroad for up to a month a year Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; SAP Application Support Specialist, SAP User Support Technician, SAP System Support Coordinator, SAP IT Support Officer, SAP Customer Support Representative, SAP Operations Support Analyst, and SAP Technical Support Agent may also be considered for this role.
Your Company: An excellent opportunity has become available within a manufacturing business located in the London area for an experienced Service Technician to join their team, operating in the region. This exciting opportunity is perfect a motivated technician looking to progress their career forwards and to gain valuable knowledge and experience of the manufacturing industry from within a leading and highly successful business. The organisation has decades of experience within their sector, enabling them to lead the market and build the business up across the globe, meeting the needs of hundreds of customers internationally. This role will be key in maintaining their excellent customer relations, to provide ongoing support and maintenance at the customer sites when needed and which in the long term will ensure client satisfaction and repeat business for years to come. Your Roles and Responsibilities While in this role your duties may include but are not limited to: Attending clients' sites to perform preventative maintenance on installed equipment from the business Maintaining communications with customers and others as seen necessary in a professional manner, in both verbal and written forms Consulting with the technical or office-based personnel to achieve a clear understanding of specific job requirements Liaising with the business coordinators to ensure that all services under contract are completed within the correct timeframe Communicating with customers to ensure that work conducted is with their approval Requesting additional parts on time to enable a proper timely workflow, and minimise delays Informing the coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time What you will need to Apply: To be considered for this role you must have considerable previous experience working as a technician within a HVAC business, and possess a good working knowledge surrounding the sector, which can be applied to this role. You will need to be a strong communicator both verbally and written, and be computer/systems literate, mainly within Microsoft Office. What you will get in Return: The business are looking to provide the right candidate with a starting salary, potentially in the region of £48,000, dependent on the level of previous experience and knowledge. This will accompany an appealing package including company bonus, and additional strong holiday allowances and other work benefits.This is a career defining move which will see the successful candidate build a strong technical career within a progressive and forward-thinking industry that is ever changing; providing valuable skills and knowledge and fantastic opportunities in the future to develop and better the candidates prospects moving forwards.If this exciting opportunity interests you then please don't hesitate to contact: Joshua Whitton - Recruitment Partner M: E:
Apr 23, 2024
Full time
Your Company: An excellent opportunity has become available within a manufacturing business located in the London area for an experienced Service Technician to join their team, operating in the region. This exciting opportunity is perfect a motivated technician looking to progress their career forwards and to gain valuable knowledge and experience of the manufacturing industry from within a leading and highly successful business. The organisation has decades of experience within their sector, enabling them to lead the market and build the business up across the globe, meeting the needs of hundreds of customers internationally. This role will be key in maintaining their excellent customer relations, to provide ongoing support and maintenance at the customer sites when needed and which in the long term will ensure client satisfaction and repeat business for years to come. Your Roles and Responsibilities While in this role your duties may include but are not limited to: Attending clients' sites to perform preventative maintenance on installed equipment from the business Maintaining communications with customers and others as seen necessary in a professional manner, in both verbal and written forms Consulting with the technical or office-based personnel to achieve a clear understanding of specific job requirements Liaising with the business coordinators to ensure that all services under contract are completed within the correct timeframe Communicating with customers to ensure that work conducted is with their approval Requesting additional parts on time to enable a proper timely workflow, and minimise delays Informing the coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time What you will need to Apply: To be considered for this role you must have considerable previous experience working as a technician within a HVAC business, and possess a good working knowledge surrounding the sector, which can be applied to this role. You will need to be a strong communicator both verbally and written, and be computer/systems literate, mainly within Microsoft Office. What you will get in Return: The business are looking to provide the right candidate with a starting salary, potentially in the region of £48,000, dependent on the level of previous experience and knowledge. This will accompany an appealing package including company bonus, and additional strong holiday allowances and other work benefits.This is a career defining move which will see the successful candidate build a strong technical career within a progressive and forward-thinking industry that is ever changing; providing valuable skills and knowledge and fantastic opportunities in the future to develop and better the candidates prospects moving forwards.If this exciting opportunity interests you then please don't hesitate to contact: Joshua Whitton - Recruitment Partner M: E:
Mercedes-Benz in the UK
Milton Keynes, Buckinghamshire
About Us At Mercedes-Benz Cars, we're passionate about what we do. Whether we're exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do. How you'll play your part We're looking for someone friendly and confident, who understands the importance of providing exceptional customer service with genuine empathy and support, ensuring all interactions reflect our commitment to customer satisfaction. You will be an effective collaborator who can work effectively within a team environment, demonstrating active listening skills and skilled in gathering and organising information. You'll be coordinating all customer vehicle requirements circa 7500 vehicles for car schemes for Daimler companies and participating partner companies to the highest customer level in line with agreed Service Level Agreement. You'll exhibit meticulous attention to detail and accuracy when playing a key role in the maintenance of all car scheme databases and ensuring national targets for car schemes volume is met by managing daily reporting. You'll be an expert in building and maintaining strong, credible relationships with internal and external stakeholders especially when working closely with teams to ensure we stay ahead of the game in the delivery of new and used cars. You'll be able to apply your organisation and time management skills to effectively prioritise your workload and manage tight deadlines with minimal supervision. We're passionate about providing outstanding customer experiences, something you'll be able to take ownership for. You'll be able to apply your excellent communication skills in a calm and professional manner when supporting our customers face to face, email and over the phone. At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance to our polices and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law. What's in it for you As well as the opportunity to work in a dynamic environment, with a great team and culture, we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague car schemes. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach - achieving a great balance between remote and office working. We're here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We'll also encourage your development, with the training and knowledge you need to reach your potential. Who we are Through the doors of Mercedes-Benz Cars, you'll find a passionate team working to drive creative solutions, who think and act luxury brand in everything that we do. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What's next? Once you click apply, we'll take you through to the Mercedes-Benz Group careers portal - this is our parent company site, so don't worry, you're in safe hands. Here, you'll find a short application form to complete. Please be assured that we're here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We're also open to working flexibly and are happy to discuss flexible working options. Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK. Managing your data We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR. Your application data is held within our secure application tracking system called Taleo - you'll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek 'job alerts' once you are registered in Taleo and it's possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as for further information. If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or .
Apr 23, 2024
Full time
About Us At Mercedes-Benz Cars, we're passionate about what we do. Whether we're exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do. How you'll play your part We're looking for someone friendly and confident, who understands the importance of providing exceptional customer service with genuine empathy and support, ensuring all interactions reflect our commitment to customer satisfaction. You will be an effective collaborator who can work effectively within a team environment, demonstrating active listening skills and skilled in gathering and organising information. You'll be coordinating all customer vehicle requirements circa 7500 vehicles for car schemes for Daimler companies and participating partner companies to the highest customer level in line with agreed Service Level Agreement. You'll exhibit meticulous attention to detail and accuracy when playing a key role in the maintenance of all car scheme databases and ensuring national targets for car schemes volume is met by managing daily reporting. You'll be an expert in building and maintaining strong, credible relationships with internal and external stakeholders especially when working closely with teams to ensure we stay ahead of the game in the delivery of new and used cars. You'll be able to apply your organisation and time management skills to effectively prioritise your workload and manage tight deadlines with minimal supervision. We're passionate about providing outstanding customer experiences, something you'll be able to take ownership for. You'll be able to apply your excellent communication skills in a calm and professional manner when supporting our customers face to face, email and over the phone. At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance to our polices and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law. What's in it for you As well as the opportunity to work in a dynamic environment, with a great team and culture, we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague car schemes. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach - achieving a great balance between remote and office working. We're here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We'll also encourage your development, with the training and knowledge you need to reach your potential. Who we are Through the doors of Mercedes-Benz Cars, you'll find a passionate team working to drive creative solutions, who think and act luxury brand in everything that we do. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What's next? Once you click apply, we'll take you through to the Mercedes-Benz Group careers portal - this is our parent company site, so don't worry, you're in safe hands. Here, you'll find a short application form to complete. Please be assured that we're here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We're also open to working flexibly and are happy to discuss flexible working options. Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK. Managing your data We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR. Your application data is held within our secure application tracking system called Taleo - you'll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek 'job alerts' once you are registered in Taleo and it's possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as for further information. If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or .
Trinity Resource Solutions
High Wycombe, Buckinghamshire
Embark on a journey where your proactive customer service skills are not just valued but are the cornerstone of the role. Forge lasting relationships with a diverse clientele, providing empathetic and solution-focused support. Collaborate with a talented Service & Support team, contributing to the success of the Service & Support Director and the Service Desk & Operations Manager.Based in High Wycombe, the firm seeks a dedicated Service and Support Coordinator, this full-time position, nestled within a dynamic office environment, operates from 8:30 am to 5:30 pm, Monday to Friday. Key Responsibilities: Uphold exceptional customer service standards, maintaining frequent, empathetic communication and swiftly resolving issues. Support the Service & Support team, aiding both the Director and Operations Manager. Efficiently schedule engineers according to client service level agreements, managing travel and on-site time coordination. Engage with the technical team to supply clients with pertinent information and quotations. Maintain meticulous records, including spreadsheets, ticketing systems, and the Service & Support diary, and ensure clients receive tickets/reports post-completion. Key Skills: Proficient negotiation and persuasion skills to achieve objectives. Outstanding interpersonal and communication abilities. A strong customer service ethos, with the capacity to handle complaints with empathy. Exceptional coordination and organisational skills, with the ability to manage complex scheduling while retaining attention to detail. Advanced computer literacy, particularly in Microsoft Outlook, Word, and Excel. Benefits: Private Health Cover
Apr 23, 2024
Full time
Embark on a journey where your proactive customer service skills are not just valued but are the cornerstone of the role. Forge lasting relationships with a diverse clientele, providing empathetic and solution-focused support. Collaborate with a talented Service & Support team, contributing to the success of the Service & Support Director and the Service Desk & Operations Manager.Based in High Wycombe, the firm seeks a dedicated Service and Support Coordinator, this full-time position, nestled within a dynamic office environment, operates from 8:30 am to 5:30 pm, Monday to Friday. Key Responsibilities: Uphold exceptional customer service standards, maintaining frequent, empathetic communication and swiftly resolving issues. Support the Service & Support team, aiding both the Director and Operations Manager. Efficiently schedule engineers according to client service level agreements, managing travel and on-site time coordination. Engage with the technical team to supply clients with pertinent information and quotations. Maintain meticulous records, including spreadsheets, ticketing systems, and the Service & Support diary, and ensure clients receive tickets/reports post-completion. Key Skills: Proficient negotiation and persuasion skills to achieve objectives. Outstanding interpersonal and communication abilities. A strong customer service ethos, with the capacity to handle complaints with empathy. Exceptional coordination and organisational skills, with the ability to manage complex scheduling while retaining attention to detail. Advanced computer literacy, particularly in Microsoft Outlook, Word, and Excel. Benefits: Private Health Cover
Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice and Hosting and Cloud Services Order placement. Validation and Approval of customer order form and requirements for the delivery of the required service(s). Management of placing our product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases. Liaising with suppliers. Keeping customers updated in a timely manner, with correct expectation setting. Building relationships with longstanding and new customers Customer Care support to the wider business in relation to Service Delivery issues. Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests The Order Delivery Executive will approve and validate all orders from a delivery perspective in line with the customer and business requirements, as well as own the delivery of in-life services changes and any ceases as part of the cancellation process. Essential: Full UK Driver s License Good task management skills Communication Advanced Microsoft Excel use Hands on experience using project and business systems (CRM, Outlook) Fully PC literate Excellent opportunity for progression! Please send CV for full job description and an informal chat.
Apr 23, 2024
Full time
Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice and Hosting and Cloud Services Order placement. Validation and Approval of customer order form and requirements for the delivery of the required service(s). Management of placing our product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases. Liaising with suppliers. Keeping customers updated in a timely manner, with correct expectation setting. Building relationships with longstanding and new customers Customer Care support to the wider business in relation to Service Delivery issues. Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests The Order Delivery Executive will approve and validate all orders from a delivery perspective in line with the customer and business requirements, as well as own the delivery of in-life services changes and any ceases as part of the cancellation process. Essential: Full UK Driver s License Good task management skills Communication Advanced Microsoft Excel use Hands on experience using project and business systems (CRM, Outlook) Fully PC literate Excellent opportunity for progression! Please send CV for full job description and an informal chat.