About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Feb 17, 2023
Full time
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
1st Line IT Support Engineer - Reigate - £25,000 - Hybrid Working! Role : 1st Line IT Support Engineer Areas : Reigate Salary : £20,000 - £26,000 - Hybrid Working! I am working on an exciting new opportunity with my client.We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Reigate.This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 27, 2024
Full time
1st Line IT Support Engineer - Reigate - £25,000 - Hybrid Working! Role : 1st Line IT Support Engineer Areas : Reigate Salary : £20,000 - £26,000 - Hybrid Working! I am working on an exciting new opportunity with my client.We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Reigate.This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
The role of a Support Engineer within iomart is extremely varied, with no two days the same. Our Support Engineers take care of everything from infrastructure monitoring to server and firewall configuration, fault-finding, and incident ;At iomart, we're committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don't meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles. Responsibilities: You will provide first class technical support to our customers on a daily basis. Working as part of an established support team you will be part of iomart's customer facing support team responding to customer support requests. This key support role is responsible for managing technical support requests and initial triage and troubleshooting of hardware, network, and application related issues across our customer base.You will be working across a variety of different technologies and developing skills to resolve a wide range of customer issues, ensuring that a first-class support service is provided at all ; Required skills: If you are looking for the first step in your IT support career, want to work in a position that provides you with the opportunity to get experience using an unparalleled range of technologies, and have a passion for problem solving, we would love to hear from you if you have: A can-do attitude, with the desire to learn new skills An interest in people and technology and want to learn Customer service skills Salary: £19,000 per annum Working hours: hours per week, Monday to Friday Benefits: Exposure and access to cutting-edge technology as well as the opportunity to work alongside like-minded technical enthusiasts Supported training and development to help you progress within your career Competitive salary Flexible benefits scheme allowing you to select the benefits that suit your needs Holiday trading scheme - buy or sell part of your annual leave allowance Travel loans - unsecured interest free travel loans to assist employees ShareSave/SAYE - buy shares in the company at a discounted rate Day off on your birthday Long service benefits - additional annual leave and access to private healthcare Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 27, 2024
Full time
The role of a Support Engineer within iomart is extremely varied, with no two days the same. Our Support Engineers take care of everything from infrastructure monitoring to server and firewall configuration, fault-finding, and incident ;At iomart, we're committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don't meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles. Responsibilities: You will provide first class technical support to our customers on a daily basis. Working as part of an established support team you will be part of iomart's customer facing support team responding to customer support requests. This key support role is responsible for managing technical support requests and initial triage and troubleshooting of hardware, network, and application related issues across our customer base.You will be working across a variety of different technologies and developing skills to resolve a wide range of customer issues, ensuring that a first-class support service is provided at all ; Required skills: If you are looking for the first step in your IT support career, want to work in a position that provides you with the opportunity to get experience using an unparalleled range of technologies, and have a passion for problem solving, we would love to hear from you if you have: A can-do attitude, with the desire to learn new skills An interest in people and technology and want to learn Customer service skills Salary: £19,000 per annum Working hours: hours per week, Monday to Friday Benefits: Exposure and access to cutting-edge technology as well as the opportunity to work alongside like-minded technical enthusiasts Supported training and development to help you progress within your career Competitive salary Flexible benefits scheme allowing you to select the benefits that suit your needs Holiday trading scheme - buy or sell part of your annual leave allowance Travel loans - unsecured interest free travel loans to assist employees ShareSave/SAYE - buy shares in the company at a discounted rate Day off on your birthday Long service benefits - additional annual leave and access to private healthcare Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
IT Security Trainer IT Security Trainer Hemel Hempstead (Hybrid - 50% Office / 50% Remote) Competitive Annual Salary + Bonus and Benefits About the role: Are you passionate about cybersecurity and eager to share your knowledge with others? We are looking for an experienced IT Security Trainer to join our team. This role is pivotal in improving Haven's cyber security awareness making use of their proven technical expertise and skills in the field to do so.This role is critical in ensuring all team know their information security responsibilities and how they can protect the business's information assets and technology from unauthorised access, alterations, destruction, or disclosure.The Cyber Security Trainer will evangelise the latest security concepts and best practices, and will be expected to lead by example - using their technical security expertise to amplify the message. Your Opportunity: This is an exceptional opportunity to lead and shape the future of cybersecurity training within our organisation. You will have the chance to: Develop and refine our cybersecurity training curriculum, ensuring it reflects the latest industry standards and threat landscapes.Conduct engaging training sessions for a variety of audiences, including technical and non-technical Team, ensuring all Team are aware of and can adhere to our security policies and best practices.Mentor and coach IT Security Team to identify training needs and create targeted programmes designed to mitigate risks and enhance our security posture.Stay abreast of the latest cybersecurity trends, threats, tools, and technologies to ensure our training material is current and relevant.Demonstrate best practice and leading by example using the latest security tools and methodolgyWork as a proactive member of the security team in a technical capacity, ensuring that threats are minimised, mitigated and effectively managed. What we'd like you to bring: The skills and experience we'd like to see from you: Proven experience as an IT Security Trainer, Cybersecurity Educator, or similar role.In-depth knowledge of cybersecurity principles, and best practices.Extensive Cybersecurity experience across multiple domains ( assets, networks, identity, operations, risk, and development) in large and complex organisationsExperience of implementing security standards across an organisationExperience developing and delivering a wide range of training materials and sessions, from bitesize to workshops to comprehensive training programmes.Excellent communication and presentation skills, with the ability to engage and educate audiences of varying technical backgrounds.Educated in the field of IT Security ( Bachelor's or Master's degree in Information Security or similar)Previous experience as a security analyst, engineer or leader, demonstrating first person experience and 'deep insight' What's In It For You? - Holiday allowance that rises with service, plus a 'Holiday Buy Scheme' - Annual bonus - 20% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support - Access to the Bourne Leisure corporate box at the O2 Arena ,London - Exclusive discounts with corporate partners - Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees - Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-ti
Apr 27, 2024
Full time
IT Security Trainer IT Security Trainer Hemel Hempstead (Hybrid - 50% Office / 50% Remote) Competitive Annual Salary + Bonus and Benefits About the role: Are you passionate about cybersecurity and eager to share your knowledge with others? We are looking for an experienced IT Security Trainer to join our team. This role is pivotal in improving Haven's cyber security awareness making use of their proven technical expertise and skills in the field to do so.This role is critical in ensuring all team know their information security responsibilities and how they can protect the business's information assets and technology from unauthorised access, alterations, destruction, or disclosure.The Cyber Security Trainer will evangelise the latest security concepts and best practices, and will be expected to lead by example - using their technical security expertise to amplify the message. Your Opportunity: This is an exceptional opportunity to lead and shape the future of cybersecurity training within our organisation. You will have the chance to: Develop and refine our cybersecurity training curriculum, ensuring it reflects the latest industry standards and threat landscapes.Conduct engaging training sessions for a variety of audiences, including technical and non-technical Team, ensuring all Team are aware of and can adhere to our security policies and best practices.Mentor and coach IT Security Team to identify training needs and create targeted programmes designed to mitigate risks and enhance our security posture.Stay abreast of the latest cybersecurity trends, threats, tools, and technologies to ensure our training material is current and relevant.Demonstrate best practice and leading by example using the latest security tools and methodolgyWork as a proactive member of the security team in a technical capacity, ensuring that threats are minimised, mitigated and effectively managed. What we'd like you to bring: The skills and experience we'd like to see from you: Proven experience as an IT Security Trainer, Cybersecurity Educator, or similar role.In-depth knowledge of cybersecurity principles, and best practices.Extensive Cybersecurity experience across multiple domains ( assets, networks, identity, operations, risk, and development) in large and complex organisationsExperience of implementing security standards across an organisationExperience developing and delivering a wide range of training materials and sessions, from bitesize to workshops to comprehensive training programmes.Excellent communication and presentation skills, with the ability to engage and educate audiences of varying technical backgrounds.Educated in the field of IT Security ( Bachelor's or Master's degree in Information Security or similar)Previous experience as a security analyst, engineer or leader, demonstrating first person experience and 'deep insight' What's In It For You? - Holiday allowance that rises with service, plus a 'Holiday Buy Scheme' - Annual bonus - 20% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support - Access to the Bourne Leisure corporate box at the O2 Arena ,London - Exclusive discounts with corporate partners - Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees - Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-ti
RHA Recruitment Solutions has partnered with an expanding technical client, who specialise within the telecommunications market as they look to build an outstanding sales team. As Head of Sales and part of the senior management team, you will be responsible for identifying new business opportunities, developing sales strategies whilst also managing existing business. As a solutions business, you will work in partnership with a range of customers, and an experienced design team, to offer a range of solutions to help develop products and services, to improve efficiencies and processes. Key responsibilities will include, but not be limited to:- Conducting market research to identify potential customers and business opportunities Building and maintaining strong relationships with prospective and existing customers, some of whom require a more collaborative relationship than others. Developing and executing sales strategies to meet revenue targets Creating a technical sales team and managing on product knowledge and sales techniques Analysing sales data and forecasting future sales projections Collaborating with cross-functional teams including design, finance, and operations to offer the best solutions availalbe. Negotiating and finalising contracts with customers, many of whom are multi million pound turnover businesses. Attending industry events, conferences, and networking opportunities to expand business connections. The role requires a strong technical background combined with excellent sales, communication and leadership skills, to draw sales from a diverse range of potential revenue streams. You will need to be extremely structured in your approach to allow the "spinning of many plates" and prioritising the need of new business activity over account management. Typical qualifications include a bachelor's degree in a technical field such as engineering or computer science, along with prior experience in technical sales or business development roles. The ability to understand complex technical issues and work with customers to offer workable propositions is crucial for success in this position. This is a wonderful opportunity to develop a well rewarded career, surrounded by an extremely supportive Managing Director and dedicated team who will work hard to ensure the solutions you offer, are delivered to the satisfaction of a range of customers. Applications are welcome from candidates living throughout the UK, however initially, there will be a requirement to spend time in Staffordshire based offices and travel across the UK, to meet and support the customer base. All applications will be treated in the strictest confidence. For further details, please contact RHA Recruitment Solutions
Apr 27, 2024
Full time
RHA Recruitment Solutions has partnered with an expanding technical client, who specialise within the telecommunications market as they look to build an outstanding sales team. As Head of Sales and part of the senior management team, you will be responsible for identifying new business opportunities, developing sales strategies whilst also managing existing business. As a solutions business, you will work in partnership with a range of customers, and an experienced design team, to offer a range of solutions to help develop products and services, to improve efficiencies and processes. Key responsibilities will include, but not be limited to:- Conducting market research to identify potential customers and business opportunities Building and maintaining strong relationships with prospective and existing customers, some of whom require a more collaborative relationship than others. Developing and executing sales strategies to meet revenue targets Creating a technical sales team and managing on product knowledge and sales techniques Analysing sales data and forecasting future sales projections Collaborating with cross-functional teams including design, finance, and operations to offer the best solutions availalbe. Negotiating and finalising contracts with customers, many of whom are multi million pound turnover businesses. Attending industry events, conferences, and networking opportunities to expand business connections. The role requires a strong technical background combined with excellent sales, communication and leadership skills, to draw sales from a diverse range of potential revenue streams. You will need to be extremely structured in your approach to allow the "spinning of many plates" and prioritising the need of new business activity over account management. Typical qualifications include a bachelor's degree in a technical field such as engineering or computer science, along with prior experience in technical sales or business development roles. The ability to understand complex technical issues and work with customers to offer workable propositions is crucial for success in this position. This is a wonderful opportunity to develop a well rewarded career, surrounded by an extremely supportive Managing Director and dedicated team who will work hard to ensure the solutions you offer, are delivered to the satisfaction of a range of customers. Applications are welcome from candidates living throughout the UK, however initially, there will be a requirement to spend time in Staffordshire based offices and travel across the UK, to meet and support the customer base. All applications will be treated in the strictest confidence. For further details, please contact RHA Recruitment Solutions
IT Security Infrastructure Manager - East Grinstead Hybrid working - Salary - Upto £75,000 IT Security Infrastructure Manager required for a leading client based in East Grinstead. My client is currently seeking an IT Security Infrastructure Manager to report directly to the IT Director, your primary role will be to cultivate a culture of best practices in IT security. Serving as a subject matter expert, you'll oversee our systems, processes, and controls to ensure they adhere to established standards. Additionally, you'll be tasked with managing and securing our clients' core IT infrastructure and network, aligning them with the business's needs. Your expertise in cybersecurity will extend to governance, standards, and control matters, driving continuous enhancement and adherence to best practices throughout the organization. Key responsibilities, Oversees internal IT infrastructure support and project operations, encompassing both cloud and on-premises networked infrastructure such as servers, routers, switches, and Wi-Fi access points, as well as network connectivity to client sites. Ensures the maintenance of the company's NCSC Cyber Essentials certification while striving to meet future target standards like ISO 27001. Designs, implements, and upholds all IT and Information Security policies and procedures across the organization. Conducts IT security risk assessments to quantify risks, assigns owners to address them, and defines mitigation strategies; provides stakeholder reporting as needed. Collaborates with HR to ensure IT compliance training is effective and embraced by all employees. Coordinates both internal and external IT and Information Security audits, including action planning. Continuity planning to achieve agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) targets. Offers subject matter expertise in IT security and infrastructure to support various projects and initiatives as required. Key skills, Preferably certified in Microsoft Azure (Azure Administrator Associate, Azure Solutions Architect, or Azure Security Engineer) or related qualifications. Hands-on experience in implementing and managing Azure infrastructure services, Azure Defender, and Microsoft Entra ID. Sound understanding of data classification, data confidentiality, and relevant laws including GDPR. Proficient in designing IT and network infrastructure, including experience in new site implementations and expansions. Salary - our client is offering a salary of up to £60,000 - 75,000 per annum for this opportunityInterested!?! Please send your up-to-date CV to Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.Crimson is acting as an employment business in regards to this vacancy
Apr 27, 2024
Full time
IT Security Infrastructure Manager - East Grinstead Hybrid working - Salary - Upto £75,000 IT Security Infrastructure Manager required for a leading client based in East Grinstead. My client is currently seeking an IT Security Infrastructure Manager to report directly to the IT Director, your primary role will be to cultivate a culture of best practices in IT security. Serving as a subject matter expert, you'll oversee our systems, processes, and controls to ensure they adhere to established standards. Additionally, you'll be tasked with managing and securing our clients' core IT infrastructure and network, aligning them with the business's needs. Your expertise in cybersecurity will extend to governance, standards, and control matters, driving continuous enhancement and adherence to best practices throughout the organization. Key responsibilities, Oversees internal IT infrastructure support and project operations, encompassing both cloud and on-premises networked infrastructure such as servers, routers, switches, and Wi-Fi access points, as well as network connectivity to client sites. Ensures the maintenance of the company's NCSC Cyber Essentials certification while striving to meet future target standards like ISO 27001. Designs, implements, and upholds all IT and Information Security policies and procedures across the organization. Conducts IT security risk assessments to quantify risks, assigns owners to address them, and defines mitigation strategies; provides stakeholder reporting as needed. Collaborates with HR to ensure IT compliance training is effective and embraced by all employees. Coordinates both internal and external IT and Information Security audits, including action planning. Continuity planning to achieve agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) targets. Offers subject matter expertise in IT security and infrastructure to support various projects and initiatives as required. Key skills, Preferably certified in Microsoft Azure (Azure Administrator Associate, Azure Solutions Architect, or Azure Security Engineer) or related qualifications. Hands-on experience in implementing and managing Azure infrastructure services, Azure Defender, and Microsoft Entra ID. Sound understanding of data classification, data confidentiality, and relevant laws including GDPR. Proficient in designing IT and network infrastructure, including experience in new site implementations and expansions. Salary - our client is offering a salary of up to £60,000 - 75,000 per annum for this opportunityInterested!?! Please send your up-to-date CV to Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.Crimson is acting as an employment business in regards to this vacancy
3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Role Are you currently working in 3rd line Infrastructure support and looking for your next challenge? I have partnered with one of the UK's fastest growing MSPs on their executive search for an experienced and ambitious engineer. The successful candidate will come in as a senior to one of the Pods, where they will act as an escalation point for 2 junior engineers as well as delivery project work. Typically project work varies across public and private sector with shorter O365 migrations to longer On-Prem to Azure projects. You will typically work on these projects end-to-end and will have clients assigned to you so it will be a case of developing a long term relationship. As the MSP is an MS Partner, we require excellent MS, Azure & O365 proficiency. Experience in Software/Programs that tie into this are very beneficial, i.e. SharePoint, Intune, VMware. You will be client facing with this role, gaining commercial experience so whether you'd like to hone into your leadership skills, specialise into AZ (or anything else), get some qualifications or bridge into account management this company gives you a great opportunities. Requirements M365, Azure, Intune, SharePoint VMware Networking MSP Experience PowerShell (Preferred) Excellent Communication Benefits Paid Training & Certifications Flexible Hybrid Schedule Client Solution Consulting The Company A boutique MSP, who are very well established and part of a larger national group. Whilst having the capacity of a larger firm, they've been able to foster a family feel around the office. From a learning and development standpoint, as you'd be working with a variety of public and private sector clients you'd be gaining a broad range of experience. Clients are assigned to Pods so you'll be building long term relationships and not just completing a project and moving forwards. They pay in full for all training and certifications and have set aside study days for anyone looking to prep for exams. Apply Now! If you're looking for the next step in your career and have a skill set which consists of 3rd line Infrastructure Projects and Support then waste no time and apply for this role immediately. 3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 27, 2024
Full time
3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Role Are you currently working in 3rd line Infrastructure support and looking for your next challenge? I have partnered with one of the UK's fastest growing MSPs on their executive search for an experienced and ambitious engineer. The successful candidate will come in as a senior to one of the Pods, where they will act as an escalation point for 2 junior engineers as well as delivery project work. Typically project work varies across public and private sector with shorter O365 migrations to longer On-Prem to Azure projects. You will typically work on these projects end-to-end and will have clients assigned to you so it will be a case of developing a long term relationship. As the MSP is an MS Partner, we require excellent MS, Azure & O365 proficiency. Experience in Software/Programs that tie into this are very beneficial, i.e. SharePoint, Intune, VMware. You will be client facing with this role, gaining commercial experience so whether you'd like to hone into your leadership skills, specialise into AZ (or anything else), get some qualifications or bridge into account management this company gives you a great opportunities. Requirements M365, Azure, Intune, SharePoint VMware Networking MSP Experience PowerShell (Preferred) Excellent Communication Benefits Paid Training & Certifications Flexible Hybrid Schedule Client Solution Consulting The Company A boutique MSP, who are very well established and part of a larger national group. Whilst having the capacity of a larger firm, they've been able to foster a family feel around the office. From a learning and development standpoint, as you'd be working with a variety of public and private sector clients you'd be gaining a broad range of experience. Clients are assigned to Pods so you'll be building long term relationships and not just completing a project and moving forwards. They pay in full for all training and certifications and have set aside study days for anyone looking to prep for exams. Apply Now! If you're looking for the next step in your career and have a skill set which consists of 3rd line Infrastructure Projects and Support then waste no time and apply for this role immediately. 3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
As a Solutions Architect with CSL, you'll be at the forefront of customer engagement, gathering their specifications and designing solutions that push boundaries and deliver real results. From clarifying requirements to refining solutions and validating tech proposals, you'll be involved in every step of the process, ensuring our offerings meet and exceed customer expectations. Client Details Everything about CSL is designed to keep our customers connected, secure and live. Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996. The sectors we work in and applications we connect are at the highest end of critical communications. Critical connectivity can be complex but we make it easy. Our partnerships with all the major Mobile Network Operators, Monitoring Centres and Installers, allows us to deliver complete end-to-end connectivity solutions. Whether it's 4G, IP, xDSL, or FTTC, we have the knowledge, expertise and ability to deliver the best combination for your connectivity requirements. Industry - IOT Description Duties & Responsibilities This role will encompass a range of responsibilities including but not limited to: To lead evaluation, test & installation of the IP network system/application/software and hardware provided by suppliers with controls and standards i.e. Firewalls/Data Security, Network software and hardware. To lead test & installation of network software maintenance and updates provided by suppliers. Pre-sales support and services to CSL sales functions, providing high quality technical interfaces to internal/external customers and suppliers. Investigating technical incidents and providing remedies where necessary, taking proactive ownership of technical supplier equipment/service problems. Co-ordinating 3rd party suppliers in the resolution of more complex M2M issues including Mobile Operators, hardware manufacturers, platform providers etc. Design/build of secure customer router configurations, utilising internal platforms to provision, test and activate. Deployment and management of customer/product trials and pilots. Generation of technical documentation (manuals, product specifications, requirements definitions, guides, plans etc) Profile Key Skills & Qualifications Sought: Typically computing/engineering/science degree. The typical role holder may have obtained some appropriate recognised industrial accreditation at typically specialist level from specific vendors. Cisco CCNP, Checkpoint CCSE Minimum 4-5 years' experience in the relevant technical skill area, with appropriate formal training. Experienced and fully competent in own area and can share own expertise and provide guidance and support to others. May have developed specialist knowledge in one area but able to apply knowledge/skills to a range of standard and nonstandard activities. Awareness of internal/ external business issues and best practice in own discipline that is then applied to the role. Can interpret client needs, assessing the full requirements and identifying solutions to non-standard tasks/queries. Understands appropriate customer Business Processes and operating environments. Has developed specialist 'in depth' knowledge in more than one area. Completes own role independently and with minimal supervision. Can take action to monitor and control costs within own work horizons. Can identify key issues and patterns from partial/conflicting data, able to take a broad perspective with problems and spot new, less obvious solutions. Able to manage own time to meet agreed targets, and to develop plans for specific work activities in own area over the short-term, including forecasting resource requirements. Able if required to organise the work of a small team of professionals to deliver to agreed deadlines. Is able to promote teamwork, and to coach and guide others. Able to create informal networks with key contacts within own area. Job Offer Competitive benefits package including 25 days annual leave. (plus 8 bank holidays) Nice office space in Watford - Croxley Park The opportunity to be a part of an exciting IOT Industry
Apr 27, 2024
Full time
As a Solutions Architect with CSL, you'll be at the forefront of customer engagement, gathering their specifications and designing solutions that push boundaries and deliver real results. From clarifying requirements to refining solutions and validating tech proposals, you'll be involved in every step of the process, ensuring our offerings meet and exceed customer expectations. Client Details Everything about CSL is designed to keep our customers connected, secure and live. Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996. The sectors we work in and applications we connect are at the highest end of critical communications. Critical connectivity can be complex but we make it easy. Our partnerships with all the major Mobile Network Operators, Monitoring Centres and Installers, allows us to deliver complete end-to-end connectivity solutions. Whether it's 4G, IP, xDSL, or FTTC, we have the knowledge, expertise and ability to deliver the best combination for your connectivity requirements. Industry - IOT Description Duties & Responsibilities This role will encompass a range of responsibilities including but not limited to: To lead evaluation, test & installation of the IP network system/application/software and hardware provided by suppliers with controls and standards i.e. Firewalls/Data Security, Network software and hardware. To lead test & installation of network software maintenance and updates provided by suppliers. Pre-sales support and services to CSL sales functions, providing high quality technical interfaces to internal/external customers and suppliers. Investigating technical incidents and providing remedies where necessary, taking proactive ownership of technical supplier equipment/service problems. Co-ordinating 3rd party suppliers in the resolution of more complex M2M issues including Mobile Operators, hardware manufacturers, platform providers etc. Design/build of secure customer router configurations, utilising internal platforms to provision, test and activate. Deployment and management of customer/product trials and pilots. Generation of technical documentation (manuals, product specifications, requirements definitions, guides, plans etc) Profile Key Skills & Qualifications Sought: Typically computing/engineering/science degree. The typical role holder may have obtained some appropriate recognised industrial accreditation at typically specialist level from specific vendors. Cisco CCNP, Checkpoint CCSE Minimum 4-5 years' experience in the relevant technical skill area, with appropriate formal training. Experienced and fully competent in own area and can share own expertise and provide guidance and support to others. May have developed specialist knowledge in one area but able to apply knowledge/skills to a range of standard and nonstandard activities. Awareness of internal/ external business issues and best practice in own discipline that is then applied to the role. Can interpret client needs, assessing the full requirements and identifying solutions to non-standard tasks/queries. Understands appropriate customer Business Processes and operating environments. Has developed specialist 'in depth' knowledge in more than one area. Completes own role independently and with minimal supervision. Can take action to monitor and control costs within own work horizons. Can identify key issues and patterns from partial/conflicting data, able to take a broad perspective with problems and spot new, less obvious solutions. Able to manage own time to meet agreed targets, and to develop plans for specific work activities in own area over the short-term, including forecasting resource requirements. Able if required to organise the work of a small team of professionals to deliver to agreed deadlines. Is able to promote teamwork, and to coach and guide others. Able to create informal networks with key contacts within own area. Job Offer Competitive benefits package including 25 days annual leave. (plus 8 bank holidays) Nice office space in Watford - Croxley Park The opportunity to be a part of an exciting IOT Industry
Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK's number one provider of secure, integrated cloud services to the small to mid-size market. The 24/7 Senior Senior Technical Support Engineers serve as the primary escalation point for the Managed Services Engineers in various ITIL disciplines, particularly focusing on incident & change work. They are tasked with overseeing the main delivery areas as instructed by the Managed Services Manager, and also provide guidance and support to the rest of the team. The role is based in our datacentre in Studley on a rotational basis of 4 days on and 4 days off, alternating between day and night shifts. You will be responsible for overseeing a team of 3-4 Engineers who work on both Connectivity and Server Infrastructure. If you have got expertise in technologies, such as Network/Firewalls routing and switching (Juniper, Palo Alto, Fortinet, Cisco), Infrastructure (Windows Server, AD, RDS, O365), Virtualisation (Citrix, VMware), or Cloud (Microsoft Azure), then this could be the perfect role for you! Whilst we appreciate that you may not have all iof the network/ firewall routing and switching, virtualisation experience we welcome applications from candidates who want to take the next step in their career. We have fantastic learning and development iniaitives, the care and expertise within the business to help you develop in your career with us. Our benefits include: Shift Allowance £7,500 25 days holiday & your birthday off Pension Holiday Trading Scheme - Buy/sell a maximum of 4 days leave. Employee Referral Scheme - A referral fee for any successful referrals that join Six Degrees. Group Life Assurance. Private Medical Insurance. Employee Assistance Programme. Eye Care Vouchers. Travel Insurance. Health Cash Plan. Six Degrees is not interested in paying lip-service to diversity and inclusion, just observing our statutory duties. We work to continually re-affirm our commitment to cultivating a workplace and society that embraces and vigorously defends equity, diversity and inclusion. This includes all aspects of recruitment and employment - our recruitment and selection processes are open and fair, and we will always consider any reasonable adjustments or flexible working requirements. We are also an active member of the Employers Network for Equality and Inclusion (ENEI) who support us on this journey. Our recruitment process: We don't like to have lengthy recruitment processes here at Six Degrees as it's more important for us that you have the opportunity to meet with people you'll work alongside. We will review all of our applications in detail and our Talent Acquisition team will arrange a telephone or video call if your background and experiences fit what we're looking. All being well, you will be invited to attend a behavioural interview with your line manager and members of the team to talk through your fit for the role in detail and explain more about Six Degrees. Some of our positions are so important to the business that we'll invite you back for a second and final interview, where you'll be asked to complete a role-specific activity. After your final stage in the assessment process, we will confirm the outcome and hopefully welcome you to the Six Degrees family! Apply today at 6dg.co.uk.
Apr 27, 2024
Full time
Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK's number one provider of secure, integrated cloud services to the small to mid-size market. The 24/7 Senior Senior Technical Support Engineers serve as the primary escalation point for the Managed Services Engineers in various ITIL disciplines, particularly focusing on incident & change work. They are tasked with overseeing the main delivery areas as instructed by the Managed Services Manager, and also provide guidance and support to the rest of the team. The role is based in our datacentre in Studley on a rotational basis of 4 days on and 4 days off, alternating between day and night shifts. You will be responsible for overseeing a team of 3-4 Engineers who work on both Connectivity and Server Infrastructure. If you have got expertise in technologies, such as Network/Firewalls routing and switching (Juniper, Palo Alto, Fortinet, Cisco), Infrastructure (Windows Server, AD, RDS, O365), Virtualisation (Citrix, VMware), or Cloud (Microsoft Azure), then this could be the perfect role for you! Whilst we appreciate that you may not have all iof the network/ firewall routing and switching, virtualisation experience we welcome applications from candidates who want to take the next step in their career. We have fantastic learning and development iniaitives, the care and expertise within the business to help you develop in your career with us. Our benefits include: Shift Allowance £7,500 25 days holiday & your birthday off Pension Holiday Trading Scheme - Buy/sell a maximum of 4 days leave. Employee Referral Scheme - A referral fee for any successful referrals that join Six Degrees. Group Life Assurance. Private Medical Insurance. Employee Assistance Programme. Eye Care Vouchers. Travel Insurance. Health Cash Plan. Six Degrees is not interested in paying lip-service to diversity and inclusion, just observing our statutory duties. We work to continually re-affirm our commitment to cultivating a workplace and society that embraces and vigorously defends equity, diversity and inclusion. This includes all aspects of recruitment and employment - our recruitment and selection processes are open and fair, and we will always consider any reasonable adjustments or flexible working requirements. We are also an active member of the Employers Network for Equality and Inclusion (ENEI) who support us on this journey. Our recruitment process: We don't like to have lengthy recruitment processes here at Six Degrees as it's more important for us that you have the opportunity to meet with people you'll work alongside. We will review all of our applications in detail and our Talent Acquisition team will arrange a telephone or video call if your background and experiences fit what we're looking. All being well, you will be invited to attend a behavioural interview with your line manager and members of the team to talk through your fit for the role in detail and explain more about Six Degrees. Some of our positions are so important to the business that we'll invite you back for a second and final interview, where you'll be asked to complete a role-specific activity. After your final stage in the assessment process, we will confirm the outcome and hopefully welcome you to the Six Degrees family! Apply today at 6dg.co.uk.
About the role: As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts, reporting to the IT Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their carer within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check. You will be responsible for: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Key Skills Experience in supporting Windows Deskto Strong people skills Understanding of networking fundamentals TCP/IP DNS DHC Able to be self sufficient and driven Willing to learn new skills Knowledge of AV equipment Experience of troubleshooting issues with printers and network shares Ability to provide VIP support both remote and face to face Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS / Ios and MS Windows Familiarity with an ITSM tool Softphone Management Why Academia? Academia Group is a fast growing, highly accredited, award-winning group of technology companieswith a strong footprint in the educational space. We specialise in supplying software, IT hardware, training and managed service solutions to both public and private sectors. Established in 2003, we employ 230 dedicated professionals across multiple locations throughout the UK with a group annual turnover of over £100m. Our growing customer base means we have now worked with every single university in the UK. Furthermore, as Ranked supplier on many national frameworks, we are growing our provision more so to strengthen our position. We partner with the world's leading technology manufacturers and have the accreditations, certifications and awards to demonstrate our expertise and ability. Benefits Gym Membership contribution Health Cash Plan Life insurance Flexible working hours Increased annual leave with length of service Day off on your birthday And much more
Apr 27, 2024
Full time
About the role: As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts, reporting to the IT Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their carer within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check. You will be responsible for: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Key Skills Experience in supporting Windows Deskto Strong people skills Understanding of networking fundamentals TCP/IP DNS DHC Able to be self sufficient and driven Willing to learn new skills Knowledge of AV equipment Experience of troubleshooting issues with printers and network shares Ability to provide VIP support both remote and face to face Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS / Ios and MS Windows Familiarity with an ITSM tool Softphone Management Why Academia? Academia Group is a fast growing, highly accredited, award-winning group of technology companieswith a strong footprint in the educational space. We specialise in supplying software, IT hardware, training and managed service solutions to both public and private sectors. Established in 2003, we employ 230 dedicated professionals across multiple locations throughout the UK with a group annual turnover of over £100m. Our growing customer base means we have now worked with every single university in the UK. Furthermore, as Ranked supplier on many national frameworks, we are growing our provision more so to strengthen our position. We partner with the world's leading technology manufacturers and have the accreditations, certifications and awards to demonstrate our expertise and ability. Benefits Gym Membership contribution Health Cash Plan Life insurance Flexible working hours Increased annual leave with length of service Day off on your birthday And much more
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: Shift Pattern of 12 hours 07:00 - 19:00, 11:00 - 23:00 (2 Early followed by 2 Late shifts, followed by 4 days off) Your new role: Respond to manage the support contacts and tickets as defined within Service Level Agreements. Escalate issues and appropriate Resolvers Groups wherever required in order to resolve an issue as quickly as possible. Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations. Performs general preventative maintenance tasks on computers, laptops and Network platforms. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets). What you'll need to succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems and Network solutions at 1st Line level. Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network. Experience in using ITIL based ticketing system (ITIL foundation preferred). Will require SC clearance in this role, so having this now would be desirable. What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Range of employee initiatives on offer including the green team, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave!
Apr 27, 2024
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: Shift Pattern of 12 hours 07:00 - 19:00, 11:00 - 23:00 (2 Early followed by 2 Late shifts, followed by 4 days off) Your new role: Respond to manage the support contacts and tickets as defined within Service Level Agreements. Escalate issues and appropriate Resolvers Groups wherever required in order to resolve an issue as quickly as possible. Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations. Performs general preventative maintenance tasks on computers, laptops and Network platforms. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets). What you'll need to succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems and Network solutions at 1st Line level. Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network. Experience in using ITIL based ticketing system (ITIL foundation preferred). Will require SC clearance in this role, so having this now would be desirable. What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Range of employee initiatives on offer including the green team, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave!
Cloud Infrastructure Engineer - West Midlands - 55k Are you an Infrastructure Engineer with experience in Azure ready to make your mark in the financial sector? Join our collaborative team where you will play a key part in creating, maintaining and supporting Azure and Azure AD Cloud services! You will be working in an exciting, dynamic team, in a highly productive and engaging role, supporting and delivering agile and leading-edge cloud solutions within the Azure platform. Qualifications/Experience: Excellent background as an infrastructure engineer. PowerShell and scripting experience, (YAML and KUSTO an advantage) Strong experience of supporting Azure Cloud Services. Strong experience of supporting on-prem and cloud services Excellent experience of Windows Server, IIS, SQL Server, Active Directory Experience of Biztalk an advantage Good experience of IP networks across firewalls, routing & switching, VLANS and VPNs and remote access Excellent communication & stakeholder management experience Whats on offer? Hybrid/Remote working Location: West Midlands/Gloucester Salary: £50,000 to 55,000 DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 27, 2024
Full time
Cloud Infrastructure Engineer - West Midlands - 55k Are you an Infrastructure Engineer with experience in Azure ready to make your mark in the financial sector? Join our collaborative team where you will play a key part in creating, maintaining and supporting Azure and Azure AD Cloud services! You will be working in an exciting, dynamic team, in a highly productive and engaging role, supporting and delivering agile and leading-edge cloud solutions within the Azure platform. Qualifications/Experience: Excellent background as an infrastructure engineer. PowerShell and scripting experience, (YAML and KUSTO an advantage) Strong experience of supporting Azure Cloud Services. Strong experience of supporting on-prem and cloud services Excellent experience of Windows Server, IIS, SQL Server, Active Directory Experience of Biztalk an advantage Good experience of IP networks across firewalls, routing & switching, VLANS and VPNs and remote access Excellent communication & stakeholder management experience Whats on offer? Hybrid/Remote working Location: West Midlands/Gloucester Salary: £50,000 to 55,000 DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality