1st Line Technical Support Engineer / MCP

Skills: MCP. Microsoft Certification. MCDST. Desktop. 1st Line. Helpdesk. Windows 8. Office 2013. Office365. Blackberry. Apple. Antivirus. Networking. Backup. Virtualisation. IT Services. MSP. Benefits: Bonus. Holiday rising up to 25 days with years of service. Company pension. Death in service insurance. Healthcare. Interest-free travel loan. Cycle to work scheme. Subsidised cafeteria. Microsoft Training and Certifications. Impressive Offices. Why do you want to work for this company?... Our client is a Microsoft Gold Certified Partner and have fantastic partnerships with large brands such as Microsoft, Dell, HP and ConnectWise just to name a few. They believe training is very important and aim to fill the full potential for all of their staff! Our client has been providing business IT support since 1987, and their top five longest-standing clients have trusted them to look after their IT requirements for over 100 years in total, which is quite an achievement. So you can be sure that when you work for this company you will be working for a reputable and highly rated company who strives to achieve the very best they can. What would this role involve?... • Provide excellent customer service to external clients • Troubleshoot problems by telephone, remote access and on-site visits • Help improve company systems, procedures and knowledge • System builds, configuration and installation (remote or on-site) • Diligent documentation and time-keeping Have you got what they need?... • Must be confident communicating with people by telephone, email and in person • Are well-organised, thorough and able to plan and deliver complex projects to tight deadlines • Enjoy helping people and working in a team, learning quickly and sharing knowledge • Must have at least 1 Microsoft Certification – MCP relating to desktop support and want to gain certifications rapidly in order to advance your career. • Love technology: especially Microsoft (Windows 8, Office 2013, Office365) BlackBerry, Apple, antivirus, networking, backup, virtualisation. • Have spent at least one year in a client-facing support role (possibly working for a fast-paced IT service provider servicing multiple clients) Is this a match made in heaven? Need to know more? Go for it! Don’t delay, apply TODAY!! Skills: MCP. Microsoft Certification. MCDST. Desktop. 1st Line. Helpdesk. Windows 8. Office 2013. Office365. Blackberry. Apple. Antivirus. Networking. Backup. Virtualisation. IT Services. MSP. Benefits: Bonus. Holiday rising up to 25 days with years of service. Company pension. Death in service insurance. Healthcare. Interest-free travel loan. Cycle to work scheme. Subsidised cafeteria. Microsoft Training and Certifications. Impressive Offices. Due to the amount of CVs we receive we will only be able to contact you if your application is successful. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation