IT Support Manager

IT Support Manager, Taunton Role Description: An established professional services company in Taunton requires an experienced IT Manager that can pick things up quickly, respond to change and also help develop the team, you will have a passion for delivering high quality, reliable and maintainable systems. Key Accountabilities: * To ensure the company network remains stable providing support to all aspects of Information Technology. * To engage with departmental managers to drive the business forward ensuring all client and Director requests, are met to the highest standard. * To project manage all network hardware and infrastructure maintenance of internal and external company systems. * To provide full support to all users of our systems including external third parties and clients. * To support, advise and train junior support staff. * To assist with procurement of all company assets. * To assist with Company BCP/DR planning. Decision Making: * Assistance with the following: * Company procurement to an agreed amount. * Infrastructure changes to maximise security * Critical system changes. * Office layout and fittings and fixtures * Network infrastructure Knowledge: * Full understanding IT infrastructure and systems * Knowledge of insurance industry. * Knowledge of our client base. * Knowledge of current IT developments. * Knowledge of the internal and external systems. * Knowledge of staff support. Qualifications and Experience: * Experience of a commercial IT environment. * Extended proven experience and skills within IT Support. * Managerial experience preferable * Extensive IT industry experience "Southern Lights Ltd act as an employment agency for the purposes of this advert" For more information on the company and a detailed job specification please apply now