Job Description
About Mindlance: Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999. Mindlance is here to help you to find the perfect fit with just the right company. Currently, we are seeking an Operational Analyst for an exciting career growth opportunity. Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition. Let Mindlance advocate for you - apply today! "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans." Job Title: Digital Channel Strategy Execution Lead Job Category: 18 Months (Contract/Contract to Hire) Industry: Banking Job Location: Atlanta, GA/Charlotte, NC Top 3/5 Skills: Digital banking, Commercial banking, Business process management, operational risk Min & Max Pay Rate (Ex: $75.00 /hr. - $80.00/hr.) Business Initiative/Purpose: Goal: Establish strong Business Risk practices to effectively manage digital process, risk and controls. Business Impact: Ensure client experiences and organizational business processes comply with Enterprise Policies and Regulatory requirements. Bachelor Degree: Preferred. Role Responsibilities: This role would support the buildout of a robust Business Risk program focused on effective management of digital process, risk, and controls. This role will be highly focused on business process documentation, procedure development and issue/problem management, working with various LOB groups to ensure ongoing adherence to enterprise and regulatory requirements. Following is a summary of the essential functions for this role. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Process identification and documentation Procedure development Issue/Problem Management Program execution, oversight, and reporting Policy/Regulatory gaps assessments Must Have Skills/Prior Experiences: The requirements listed below are representative of the knowledge, skill and/or ability required. Bachelor's degree in Business, or equivalent education and related training or experience to include 8+ years of experience in positions that carry increasing levels of responsibility, including experience in digital product management, business risk management, or business consulting. Business Process Management (BPM). Requirement and Gap analysis. Procedure development and documentation. Ability to think critically and strategically, multi-task, and drive change. Strong organizational and planning skills. Working knowledge of commercial and corporate banking. Excellent communication skills (written and verbal), with advanced proficiency with MS Office tools (PowerPoint, Word). Analytical skills; proficiency in leveraging data to measure business & channel performance, discover insights, and drive fact-based decision-making (Excel, Tableau). Strong cross-functional collaboration & facilitation skills; ability to design, structure & lead productive and efficient working sessions to develop viable plans. Excellent interpersonal skills, ability to engage with stakeholders at all levels in an organization. Knowledge/training in agile software delivery & portfolio management Plus/Nice to Have Skills/Prior Experiences: Preferred Qualifications: Risk Control Self-Assessment experience. Digital Product Developer/Product Owner. Familiarity with digital standards, including ADA, browser/OS/device standards, regulatory requirements, etc. Experience building out governance and oversight programs to educate, enable, track, and ensure compliance to standards.