University of Oxford, Mathematical Institute
Oxford, UK
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Oct 31, 2022
Full time
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Job Title: Helpdesk Coordinator Salary: £28,000 pa Location: St Albans Contract: Permanent Hours: Monday to Friday 08:30 - 17:30 (40 hours per week) COMPANY PROFILE Our well established client who are in the construction industry and looking for an experienced and enthusiastic Helpdesk Coordinator to join their dynamic and growing team in St Albans. The successful candidate will have Helpdesk experience and have excellent customer service skills. SKILLS REQUIRED Previous experience in a similar role Excellent communication skills FM Helpdesk experience Competent with Microsoft Packages Confident, calm, and organised Able to take a logical approach RESPONSIBILITIES Manage all incoming helpdesk jobs on systems Input data onto CRM and monitor Chase subcontractors for completed paperwork Assist in developing the business with existing client base Generate quotes and cost jobs on the system Ensure KPI's are maintained Liaising with engineers COMPANY BENEFITS Free onsite parking 20 days' annual leave plus bank holiday Company pension scheme Team nights out Thank you for expressing your interest in the advertised vacancy through Smart10 Recruitment Group. We appreciate your application. Please note that Smart10 Recruitment Group is serving as an employment agency/business for this opportunity. Your application will be thoroughly reviewed in comparison to other candidates, and if you are shortlisted, we will contact you directly soon. Smart10 is a multi-award-winning specialist recruitment consultancy, specialising in temporary, contract, and permanent placements across various business sectors. To stay updated and explore all our active job opportunities, we invite you to visit our website. Additionally, you can connect with us on Facebook and follow us on Instagram or our LinkedIn business page. For information regarding how we handle and store your data, please refer to Smart10's Privacy Policy.
Apr 18, 2024
Full time
Job Title: Helpdesk Coordinator Salary: £28,000 pa Location: St Albans Contract: Permanent Hours: Monday to Friday 08:30 - 17:30 (40 hours per week) COMPANY PROFILE Our well established client who are in the construction industry and looking for an experienced and enthusiastic Helpdesk Coordinator to join their dynamic and growing team in St Albans. The successful candidate will have Helpdesk experience and have excellent customer service skills. SKILLS REQUIRED Previous experience in a similar role Excellent communication skills FM Helpdesk experience Competent with Microsoft Packages Confident, calm, and organised Able to take a logical approach RESPONSIBILITIES Manage all incoming helpdesk jobs on systems Input data onto CRM and monitor Chase subcontractors for completed paperwork Assist in developing the business with existing client base Generate quotes and cost jobs on the system Ensure KPI's are maintained Liaising with engineers COMPANY BENEFITS Free onsite parking 20 days' annual leave plus bank holiday Company pension scheme Team nights out Thank you for expressing your interest in the advertised vacancy through Smart10 Recruitment Group. We appreciate your application. Please note that Smart10 Recruitment Group is serving as an employment agency/business for this opportunity. Your application will be thoroughly reviewed in comparison to other candidates, and if you are shortlisted, we will contact you directly soon. Smart10 is a multi-award-winning specialist recruitment consultancy, specialising in temporary, contract, and permanent placements across various business sectors. To stay updated and explore all our active job opportunities, we invite you to visit our website. Additionally, you can connect with us on Facebook and follow us on Instagram or our LinkedIn business page. For information regarding how we handle and store your data, please refer to Smart10's Privacy Policy.
About the role As an Operations Technical Coordinator you will apply your technical knowledge in relation to systems and processes within the team and provide your expertise and guidance on the resolution of system, data and service queries. You will work with internal teams such as our Data team, Operational delivery and our Assessment teams building quality assurance and assessment master data across the various platforms we use at City & Guilds. You will take responsibility for results processing and data management to ensure results/qualification conferrals are issues on time within KPI. You will work closely in collaboration across Exam and Results Service to perform analysis of data in SAP, interrogate systems and apply data correction so that results are validated and fulfilled. About you In this Operational role, you will need to have a blend of coordination and project skills, with a solid technical understanding of systems for Master Data, Data Intergration and data processing whilst being competent in working with data qualitatively from multiple sources. You will be able to plan, organise and prioritise you own work whilst building relationships effectively with both internal and external stakeholders. You will need good communication skills and problem solving skills with a positive can do attitude with a focus on producing high quality outputs. Additionally you will need to be comfortable working to deadlines and delivering to our Service Level Agreements and Key Performance Indicators. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. We welcome a discussion about how this role could work flexibly for you. For example, work pattern, job share, hours or location. Next Steps And How To Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist on an ongoing basis so please submit your application as soon as possible as we may close the advert early.
Apr 18, 2024
Full time
About the role As an Operations Technical Coordinator you will apply your technical knowledge in relation to systems and processes within the team and provide your expertise and guidance on the resolution of system, data and service queries. You will work with internal teams such as our Data team, Operational delivery and our Assessment teams building quality assurance and assessment master data across the various platforms we use at City & Guilds. You will take responsibility for results processing and data management to ensure results/qualification conferrals are issues on time within KPI. You will work closely in collaboration across Exam and Results Service to perform analysis of data in SAP, interrogate systems and apply data correction so that results are validated and fulfilled. About you In this Operational role, you will need to have a blend of coordination and project skills, with a solid technical understanding of systems for Master Data, Data Intergration and data processing whilst being competent in working with data qualitatively from multiple sources. You will be able to plan, organise and prioritise you own work whilst building relationships effectively with both internal and external stakeholders. You will need good communication skills and problem solving skills with a positive can do attitude with a focus on producing high quality outputs. Additionally you will need to be comfortable working to deadlines and delivering to our Service Level Agreements and Key Performance Indicators. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. We welcome a discussion about how this role could work flexibly for you. For example, work pattern, job share, hours or location. Next Steps And How To Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist on an ongoing basis so please submit your application as soon as possible as we may close the advert early.
Employer description: Link Scheme Ltd is the operator of the LINK system as set out in the Financial Services (Banking Reform) Act 2013. It works with the Payments Systems Regulator (PSR) to achieve its core objectives of promoting innovation and competition in LINK and furthering the interests of people and businesses that use LINK. Overview: The IT Systems Coordinator Apprentice role presents an exciting opportunity to grow and contribute within our dynamic Information Technology team at Link Scheme. As an apprentice, you'll collaborate closely with our Information Technology Manager and their team to ensure the smooth operation, configuration, and security of technology across our corporate networks. You'll receive a formal qualification in IT support (cloud network specialist) Level (3) with an industry leading education specialist QA. This training will be provided in a virtual classroom basis. The role: Your responsibilities will span helping to oversee the entire corporate network, including the development and enforcement of operational policies and procedures. We're looking for someone eager to learn various IT disciplines to meet our evolving demands. Additionally, you'll be tasked with managing assets in our company's Configuration Management Database (CMDB) software and utilizing our IT Service Management (ITSM) system to log support incidents and requests efficiently. Salary: £22,000 per annum. Duties: While the role encompasses a variety of tasks, the successful candidate will be expected to learn how to provide day-to-day support while managing role responsibilities, including: Assist in troubleshooting on site or remote, technical issues and provide timely resolutions to ensure minimal disruption to operations. Assist maintaining and monitoring Tech team communication channels making sure requests for assistance are acknowledged, recorded and dealt with in a timely manner. Managing and maintaining various IT systems and platforms. Providing front line IT support to LSHL employees. Assist managing the onsite corporate network hardware and infrastructure. Assist IT Manager and IT systems coordinator creating, implementing and maintaining Corporate IT policies and procedures. Understand technology lifecycle planning assisting in maintaining a reliable and secure corporate IT network. Develop strong corporate relationships to assess colleagues and stakeholders' technology support and security needs. Help provide assessments and pitches IT equipment and service packages during meetings or presentations. In addition to your regular duties, you'll be required to work in the office 2 to 3 days a week, as necessary, to foster collaboration and address onsite support needs effectively. You may also occasionally attend offsite team or business events, providing opportunities for networking and team building beyond the office environment. Desired skills / qualities: Passion for learning technology Customer service centric Confident Good communication skills Approachable Good attitude Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Full time - 35 hours per week, Monday to Friday. Hybrid working Benefits: Performance related annual bonus of up to 10% of annual salary. Holiday: 25 days plus bank holidays along with a holiday purchase and buy back scheme of up to 5 days. Pension: 6% employer and 4% employee with the opportunity to contribute more into this through our AVC program. Private Medical Insurance, Single or Family cover. This is a taxable benefit. Private Dental Insurance, Single or Family cover. This is a taxable benefit. Critical Illness Cover, Single. Covered for 2x basic salary. This is a taxable benefit. Group Income Protection. Subject to scheme rules you are entitled to receive 50% of salary after 26 weeks of sick up to a max of 2 years. After this period, if it is agreed the employee cannot return to work a lump sum of x 3 salary is paid. Group Life Assurance. You are entitled to receive 4 times your basic gross annual salary. 2 days paid leave per year for volunteering opportunities. Employee wellbeing programme including EAP programme, free eye tests, annual health checkup. We are developing the programme and there will be more things to come. Free onsite parking and free onsite charging for anyone who has an electric or hybrid vehicle. Future prospects: You can continue your professional development and will be offered a full time role & become an IT assistant coordinator after successfully completing the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 18, 2024
Full time
Employer description: Link Scheme Ltd is the operator of the LINK system as set out in the Financial Services (Banking Reform) Act 2013. It works with the Payments Systems Regulator (PSR) to achieve its core objectives of promoting innovation and competition in LINK and furthering the interests of people and businesses that use LINK. Overview: The IT Systems Coordinator Apprentice role presents an exciting opportunity to grow and contribute within our dynamic Information Technology team at Link Scheme. As an apprentice, you'll collaborate closely with our Information Technology Manager and their team to ensure the smooth operation, configuration, and security of technology across our corporate networks. You'll receive a formal qualification in IT support (cloud network specialist) Level (3) with an industry leading education specialist QA. This training will be provided in a virtual classroom basis. The role: Your responsibilities will span helping to oversee the entire corporate network, including the development and enforcement of operational policies and procedures. We're looking for someone eager to learn various IT disciplines to meet our evolving demands. Additionally, you'll be tasked with managing assets in our company's Configuration Management Database (CMDB) software and utilizing our IT Service Management (ITSM) system to log support incidents and requests efficiently. Salary: £22,000 per annum. Duties: While the role encompasses a variety of tasks, the successful candidate will be expected to learn how to provide day-to-day support while managing role responsibilities, including: Assist in troubleshooting on site or remote, technical issues and provide timely resolutions to ensure minimal disruption to operations. Assist maintaining and monitoring Tech team communication channels making sure requests for assistance are acknowledged, recorded and dealt with in a timely manner. Managing and maintaining various IT systems and platforms. Providing front line IT support to LSHL employees. Assist managing the onsite corporate network hardware and infrastructure. Assist IT Manager and IT systems coordinator creating, implementing and maintaining Corporate IT policies and procedures. Understand technology lifecycle planning assisting in maintaining a reliable and secure corporate IT network. Develop strong corporate relationships to assess colleagues and stakeholders' technology support and security needs. Help provide assessments and pitches IT equipment and service packages during meetings or presentations. In addition to your regular duties, you'll be required to work in the office 2 to 3 days a week, as necessary, to foster collaboration and address onsite support needs effectively. You may also occasionally attend offsite team or business events, providing opportunities for networking and team building beyond the office environment. Desired skills / qualities: Passion for learning technology Customer service centric Confident Good communication skills Approachable Good attitude Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Full time - 35 hours per week, Monday to Friday. Hybrid working Benefits: Performance related annual bonus of up to 10% of annual salary. Holiday: 25 days plus bank holidays along with a holiday purchase and buy back scheme of up to 5 days. Pension: 6% employer and 4% employee with the opportunity to contribute more into this through our AVC program. Private Medical Insurance, Single or Family cover. This is a taxable benefit. Private Dental Insurance, Single or Family cover. This is a taxable benefit. Critical Illness Cover, Single. Covered for 2x basic salary. This is a taxable benefit. Group Income Protection. Subject to scheme rules you are entitled to receive 50% of salary after 26 weeks of sick up to a max of 2 years. After this period, if it is agreed the employee cannot return to work a lump sum of x 3 salary is paid. Group Life Assurance. You are entitled to receive 4 times your basic gross annual salary. 2 days paid leave per year for volunteering opportunities. Employee wellbeing programme including EAP programme, free eye tests, annual health checkup. We are developing the programme and there will be more things to come. Free onsite parking and free onsite charging for anyone who has an electric or hybrid vehicle. Future prospects: You can continue your professional development and will be offered a full time role & become an IT assistant coordinator after successfully completing the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Purpose of Job: The Systems Coordinator will play a pivotal role in supporting the effective use of SharePoint and Power Automate within our institution for communication and business support purposes. Main Tasks and Responsibilities: 1. In Common with All Other Staff: Uphold the mission, vision, values, and strategic objectives. Implement and advocate for the Equality and Diversity policies, actively combating discrimination. Engage in ongoing professional development activities. Adhere to the safeguarding, health and safety, data protection, and quality assurance policies. Handle data in compliance with General Data Protection Regulations. Assist in other support service areas during workload peak. 3. Particular to the Post: Develop and enhance the staff SharePoint intranet for improved functionality and visual appeal. Establish and maintain workflow processes using Power Automate. Act as a technology change agent, empowering colleagues to manage their own SharePoint sites. Provide guidance and support to staff on the effective use of SharePoint to enhance business processes and collaboration. Develop training materials and facilitate training sessions on SharePoint and workflows. Offer technical support for system maintenance and development, especially SharePoint. Lead and oversee SharePoint/workflow projects, including impact assessment and reporting. Maintain records and monitoring information on quality assurance. Attend Continuous Professional Development (CPD) activities to enhance knowledge and network with peers. Personal Skills Characteristics: Essential: Proficiency in SharePoint evaluation and deployment. Experience in workflow development. Understanding and ability to support staff with business technologies. Desirable: Demonstrated leadership in project design and implementation. Previous experience in an educational setting. Familiarity with mobile learning technologies. Strong web literacy, including proficiency in various web development software. Qualifications: Essential: Educated to Level 4. GCSE English/Maths or equivalent. Desirable: Relevant teaching qualification. Practical and Intellectual Skills: Expertise in Office 365. Ability to work under pressure and meet deadlines. Strong organisational and prioritisation skills. Aptitude for identifying system improvements. Excellent communication skills at all levels. Proficiency in producing and presenting reports. Quick learner of new IT applications. Competence in software for presentations and learning materials. Attention to detail and accuracy. Self-motivated with a desire for continuous learning. Team player with the ability to work independently. Ability to establish positive working relationships. Commitment to quality service and improvement. Dedication to student-centered culture and professional development. Professional appearance and conduct. Possession of a valid driving license and access to a vehicle or willingness to use public transport. Flexibility to work as required throughout the week/year. To apply, please submit your CV and a cover letter addressing the essential and desirable criteria outlined in the job description.
Apr 18, 2024
Seasonal
Purpose of Job: The Systems Coordinator will play a pivotal role in supporting the effective use of SharePoint and Power Automate within our institution for communication and business support purposes. Main Tasks and Responsibilities: 1. In Common with All Other Staff: Uphold the mission, vision, values, and strategic objectives. Implement and advocate for the Equality and Diversity policies, actively combating discrimination. Engage in ongoing professional development activities. Adhere to the safeguarding, health and safety, data protection, and quality assurance policies. Handle data in compliance with General Data Protection Regulations. Assist in other support service areas during workload peak. 3. Particular to the Post: Develop and enhance the staff SharePoint intranet for improved functionality and visual appeal. Establish and maintain workflow processes using Power Automate. Act as a technology change agent, empowering colleagues to manage their own SharePoint sites. Provide guidance and support to staff on the effective use of SharePoint to enhance business processes and collaboration. Develop training materials and facilitate training sessions on SharePoint and workflows. Offer technical support for system maintenance and development, especially SharePoint. Lead and oversee SharePoint/workflow projects, including impact assessment and reporting. Maintain records and monitoring information on quality assurance. Attend Continuous Professional Development (CPD) activities to enhance knowledge and network with peers. Personal Skills Characteristics: Essential: Proficiency in SharePoint evaluation and deployment. Experience in workflow development. Understanding and ability to support staff with business technologies. Desirable: Demonstrated leadership in project design and implementation. Previous experience in an educational setting. Familiarity with mobile learning technologies. Strong web literacy, including proficiency in various web development software. Qualifications: Essential: Educated to Level 4. GCSE English/Maths or equivalent. Desirable: Relevant teaching qualification. Practical and Intellectual Skills: Expertise in Office 365. Ability to work under pressure and meet deadlines. Strong organisational and prioritisation skills. Aptitude for identifying system improvements. Excellent communication skills at all levels. Proficiency in producing and presenting reports. Quick learner of new IT applications. Competence in software for presentations and learning materials. Attention to detail and accuracy. Self-motivated with a desire for continuous learning. Team player with the ability to work independently. Ability to establish positive working relationships. Commitment to quality service and improvement. Dedication to student-centered culture and professional development. Professional appearance and conduct. Possession of a valid driving license and access to a vehicle or willingness to use public transport. Flexibility to work as required throughout the week/year. To apply, please submit your CV and a cover letter addressing the essential and desirable criteria outlined in the job description.
We are currently recruiting for a Senior Project Coordinator to join the IT Management Team in a public sector organisation to support in the planning, implementation, and completion of varied projects. This is a permanent position which offers hybrid working.Your CompanyA Government organisation that works in partnership with several areas including operations to deliver efficiency and effectiveness, improving services and resilience at a reduced cost. The Projects team embark on varied exciting projects to improve the proficiency and productivity across the organisation with its main headquarters being based in Eastleigh.Your RoleYou will work as part of the IT Management team reporting into the Business Operations Manager. You will help support and provide clarity to key projects across the business, alongside working with internal stakeholders to ensure all aspects of the projects are identified. You will be looking to implement IT training systems and implement IT Service Management tools.Daily duties and responsibilities include collecting, comparing, and evaluating project data allowing a thorough review of project performance; You will also provide guidance on the planning process throughout the lifecycle of the projects, and mentor/lead a junior Project Manager to support on this.This position requires an individual that has the ability to successfully implement processes and systems, build relationships with internal stakeholders and bring together the IT team, as well as suggest improvements to current IT Service tools.What you'll need to succeedYou will demonstrate knowledge and experience of the following: Change Management experience Successfully implemented systems and processes Roughly 2-3 years experience within the projects and change field Experience acting as a lead or mentor for more junior members of staff Experience of managing and co-ordinating projects within a formal project management framework (i.e. PRINCE 2) Stakeholder engagement experience Analytical skills with excellent attention to detail, ability to meet deadlines, prioritise work and multi-task Benefits Salary £39,189- £40,221 29 days leave - 32 after 5 years Flexible working options Career development- investment into courses and development programme including options of gaining professional qualifications Free onsite parking Employee support networks And more What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
We are currently recruiting for a Senior Project Coordinator to join the IT Management Team in a public sector organisation to support in the planning, implementation, and completion of varied projects. This is a permanent position which offers hybrid working.Your CompanyA Government organisation that works in partnership with several areas including operations to deliver efficiency and effectiveness, improving services and resilience at a reduced cost. The Projects team embark on varied exciting projects to improve the proficiency and productivity across the organisation with its main headquarters being based in Eastleigh.Your RoleYou will work as part of the IT Management team reporting into the Business Operations Manager. You will help support and provide clarity to key projects across the business, alongside working with internal stakeholders to ensure all aspects of the projects are identified. You will be looking to implement IT training systems and implement IT Service Management tools.Daily duties and responsibilities include collecting, comparing, and evaluating project data allowing a thorough review of project performance; You will also provide guidance on the planning process throughout the lifecycle of the projects, and mentor/lead a junior Project Manager to support on this.This position requires an individual that has the ability to successfully implement processes and systems, build relationships with internal stakeholders and bring together the IT team, as well as suggest improvements to current IT Service tools.What you'll need to succeedYou will demonstrate knowledge and experience of the following: Change Management experience Successfully implemented systems and processes Roughly 2-3 years experience within the projects and change field Experience acting as a lead or mentor for more junior members of staff Experience of managing and co-ordinating projects within a formal project management framework (i.e. PRINCE 2) Stakeholder engagement experience Analytical skills with excellent attention to detail, ability to meet deadlines, prioritise work and multi-task Benefits Salary £39,189- £40,221 29 days leave - 32 after 5 years Flexible working options Career development- investment into courses and development programme including options of gaining professional qualifications Free onsite parking Employee support networks And more What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Service Continuity Coordinator Permanent role £50,000 pa - £65,000 pa South East England We are pleased to be recruiting for one of our financial services client based in South East England. They are currently looking to hire a professional with IT Service Continuity experience on a permanent basis. Purpose of the role: Ensure IT systems and services can effectively respond to and recover from disruptions, disasters, or unforeseen events. Develop, implement, and maintain IT Business Continuity Plans to safeguard the integrity and availability of IT infrastructure and data. Ensure documentation and processes are regularly updated and reviewed. Complete a review of current BCP solution and make recommendations to improve or redesign. Ensure day to day BCP and Backups services are giving the organisation the required coverage and identified and remediate any gaps. Technical Skills: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning. Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders. Strong analytical and problem-solving skills, with attention to detail. Hands on experience of backup solutions, preferably Commvault Hands on experience of DR solutions such as Zerto Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Develop and maintain comprehensive IT Business Continuity Plans, ensuring alignment with organizational goals and industry best practices. Collaborate with relevant departments to gather input and ensure the inclusion of critical IT systems and processes in the overall BCP. Collaborate with IT teams and stakeholders to establish recovery objectives, priorities, and strategies. Conduct regular risk assessments to identify potential threats and vulnerabilities to IT systems. Analyse and prioritize risks, working closely with cybersecurity and risk management teams to address identified weaknesses.
Apr 17, 2024
Full time
IT Service Continuity Coordinator Permanent role £50,000 pa - £65,000 pa South East England We are pleased to be recruiting for one of our financial services client based in South East England. They are currently looking to hire a professional with IT Service Continuity experience on a permanent basis. Purpose of the role: Ensure IT systems and services can effectively respond to and recover from disruptions, disasters, or unforeseen events. Develop, implement, and maintain IT Business Continuity Plans to safeguard the integrity and availability of IT infrastructure and data. Ensure documentation and processes are regularly updated and reviewed. Complete a review of current BCP solution and make recommendations to improve or redesign. Ensure day to day BCP and Backups services are giving the organisation the required coverage and identified and remediate any gaps. Technical Skills: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning. Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders. Strong analytical and problem-solving skills, with attention to detail. Hands on experience of backup solutions, preferably Commvault Hands on experience of DR solutions such as Zerto Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Develop and maintain comprehensive IT Business Continuity Plans, ensuring alignment with organizational goals and industry best practices. Collaborate with relevant departments to gather input and ensure the inclusion of critical IT systems and processes in the overall BCP. Collaborate with IT teams and stakeholders to establish recovery objectives, priorities, and strategies. Conduct regular risk assessments to identify potential threats and vulnerabilities to IT systems. Analyse and prioritize risks, working closely with cybersecurity and risk management teams to address identified weaknesses.
Role summary The Project coordinator plans, coordinates and schedules a workstream within a programme, supports a project or programme overall or runs a project work stream in the area of Group, Infrastructure or Clinical IT systems to meet business requirements. The Project Coordinator works with other team members to required cost, quality and timescales, following the Technology Delivery Framework, supporting the end to end lifecycle of the project and transition of the changes into live service. This role does not include managing other people. Principal accountabilities Support the entire project lifecycle: planning, requirements definition, design, execution, testing, monitoring & control through to final closure Coordinate with representatives of the business to ensure requirements and design are clear and of a certain quality before delivering Under guidance of the (Senior) Project Manager or Programme Manager, liaise with developers, technology teams, suppliers etc. for the execution of the project plan and schedule Work with shared-service teams to transition changes into live production and into BAU (Business As Usual) support. Organise and run project meetings and "stand-ups" as required. Apply Agile principles where possible Monitor tasks, milestones and resources weekly against the project schedule Assist in providing regular reports and updates in line with TDF (Technology Delivery Framework) requirements and business stakeholder requirements. Keeps track of a backlog of requirements and changes Responsible for producing progress reports and other reporting as agreed to senior management, PMO, client/user management as appropriate Financial awareness and tracking Supplier management: Collects relevant data (quantitative and qualitative), for monitoring suppliers' performance against targets. May liaise between the customer and supplier organisations, under guidance of their manager, highlighting improvements or escalations where necessary (The supplier of a service or system may be either internal or external). Execute the closure of the project once all objectives are met (a once yearly process for Feature teams). Risk and Issue Management: Under guidance of the (Senior) Project Manager / Programme Manager, keeps track of risks and issues using standard processes Becomes a valued member of the wider team: Works with team members, managers, customers and other stakeholders, seeking to develop and enhance relationships, being open and honest. Solicit regular feedback. Demonstrates awareness of being a representative of the Technology Delivery team. This list of responsibilities is not exclusive and the individual may be required to undertake other activities as may reasonably be expected within the broad scope of the role and in line with their skills and experience. The Individual Track record of coordinating elements of projects in both Agile and waterfall projects, in a fast-moving and demanding environment. Delivery of small and medium changes in an Agile way Excellent communicator, team player and influencer. Demonstrating planning, scheduling, issue resolution and risk mitigation skills. Organised and supportive of process but also flexible and able to make things happen. Motivated, resilient and calm under pressure Working towards a Prince2 / MSP / Agile PM qualification Understands and is committed to the Business and very user-focussed. Has strong analytical skills, eg data analysis, reporting Has strong coordination skills Project Manager capabilities at SFIA Level 1 or 2: Has an understanding of Project Management lifecycle, both waterfall and Agile and can apply principles Planning, scheduling, tracking and tracing skills Stakeholder/Relationship Mgt (See behaviours) Lead a workstream Communications Risk & Issues Mgt Sourcing & Supplier Mgt Business Knowledge and Experience: primarily related to Infrastructure, Group or Clinical Good with change management methodology Financial awareness Understanding of typical Project Management software, eg MS Project Behaviours PM specific behaviours Customer oriented, including responsiveness Embracing change, adaptable Collaboration: listener and understanding with empathy, putting yourself in other people's shoes, breaking down silos Communication: with clarity, concise, articulate, with clear direction and objectives. Making it happen: organised and supportive of process but also flexible and able to make things happen Stakeholder Mgt behaviours: Accountable, Taking responsibility Customer centric. Energetic Diplomatic Organised Focused Open and honest, with Trust and Integrity Influence Problem Solver Confident, believe (but say if you don't know) Tenacity Consensus Team Leadership behaviours: Delegation Allow mistakes, but learn from them Confident, believe Influential Motivational Problem Solver Open and honest, with Trust and Integrity
Apr 17, 2024
Contractor
Role summary The Project coordinator plans, coordinates and schedules a workstream within a programme, supports a project or programme overall or runs a project work stream in the area of Group, Infrastructure or Clinical IT systems to meet business requirements. The Project Coordinator works with other team members to required cost, quality and timescales, following the Technology Delivery Framework, supporting the end to end lifecycle of the project and transition of the changes into live service. This role does not include managing other people. Principal accountabilities Support the entire project lifecycle: planning, requirements definition, design, execution, testing, monitoring & control through to final closure Coordinate with representatives of the business to ensure requirements and design are clear and of a certain quality before delivering Under guidance of the (Senior) Project Manager or Programme Manager, liaise with developers, technology teams, suppliers etc. for the execution of the project plan and schedule Work with shared-service teams to transition changes into live production and into BAU (Business As Usual) support. Organise and run project meetings and "stand-ups" as required. Apply Agile principles where possible Monitor tasks, milestones and resources weekly against the project schedule Assist in providing regular reports and updates in line with TDF (Technology Delivery Framework) requirements and business stakeholder requirements. Keeps track of a backlog of requirements and changes Responsible for producing progress reports and other reporting as agreed to senior management, PMO, client/user management as appropriate Financial awareness and tracking Supplier management: Collects relevant data (quantitative and qualitative), for monitoring suppliers' performance against targets. May liaise between the customer and supplier organisations, under guidance of their manager, highlighting improvements or escalations where necessary (The supplier of a service or system may be either internal or external). Execute the closure of the project once all objectives are met (a once yearly process for Feature teams). Risk and Issue Management: Under guidance of the (Senior) Project Manager / Programme Manager, keeps track of risks and issues using standard processes Becomes a valued member of the wider team: Works with team members, managers, customers and other stakeholders, seeking to develop and enhance relationships, being open and honest. Solicit regular feedback. Demonstrates awareness of being a representative of the Technology Delivery team. This list of responsibilities is not exclusive and the individual may be required to undertake other activities as may reasonably be expected within the broad scope of the role and in line with their skills and experience. The Individual Track record of coordinating elements of projects in both Agile and waterfall projects, in a fast-moving and demanding environment. Delivery of small and medium changes in an Agile way Excellent communicator, team player and influencer. Demonstrating planning, scheduling, issue resolution and risk mitigation skills. Organised and supportive of process but also flexible and able to make things happen. Motivated, resilient and calm under pressure Working towards a Prince2 / MSP / Agile PM qualification Understands and is committed to the Business and very user-focussed. Has strong analytical skills, eg data analysis, reporting Has strong coordination skills Project Manager capabilities at SFIA Level 1 or 2: Has an understanding of Project Management lifecycle, both waterfall and Agile and can apply principles Planning, scheduling, tracking and tracing skills Stakeholder/Relationship Mgt (See behaviours) Lead a workstream Communications Risk & Issues Mgt Sourcing & Supplier Mgt Business Knowledge and Experience: primarily related to Infrastructure, Group or Clinical Good with change management methodology Financial awareness Understanding of typical Project Management software, eg MS Project Behaviours PM specific behaviours Customer oriented, including responsiveness Embracing change, adaptable Collaboration: listener and understanding with empathy, putting yourself in other people's shoes, breaking down silos Communication: with clarity, concise, articulate, with clear direction and objectives. Making it happen: organised and supportive of process but also flexible and able to make things happen Stakeholder Mgt behaviours: Accountable, Taking responsibility Customer centric. Energetic Diplomatic Organised Focused Open and honest, with Trust and Integrity Influence Problem Solver Confident, believe (but say if you don't know) Tenacity Consensus Team Leadership behaviours: Delegation Allow mistakes, but learn from them Confident, believe Influential Motivational Problem Solver Open and honest, with Trust and Integrity
Helpdesk Coordinator - Facilities Management - Bury Town Centre - Up to £27,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator - The Rewards Salary up to £27,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator - Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator - Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports.This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
Apr 17, 2024
Full time
Helpdesk Coordinator - Facilities Management - Bury Town Centre - Up to £27,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator - The Rewards Salary up to £27,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator - Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator - Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports.This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
Role: Senior RAM Engineer Job Description Summary We are seeking a highly motivated and experienced Senior RAM Engineer to join our global team of experts in high voltage electrical equipment, with a particular focus on HVDC systems. As the Senior RAM Engineer, you will be responsible for coordinating, creating, verifying, and validating the reliability, availability, and maintainability models for HVDC systems and subsystems, managing risks and opportunities that affect the systems throughout their life cycle. You will also play a key role in enforcing engineering discipline and quality processes, developing and industrializing engineering solutions, promoting health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) Defining RAMS study structure and processes; Monitoring the performance of RAMS processes; Tracking and reporting to the Project Directorate the status of the action list; Participating in cross functional Gate Reviews and present RAMS dashboard; Chairing the 3D Model Review for Maintainability; Leading the engagement with OEMs and relevant interface control documents; Leading the engagement, the Logistics Interface; Leading Maintainability deliverables and Consultant; Leading Workshop Consultants. Escalating to the GSC Technical Director and SHE Coordinator all SHE related risks. Health and Safety Actively and routinely promote the identification of hazards and EHS risks in own area of operation and objects of design. Provide insight to leaders, customers and colleagues with respect to own safety and systems and product integrity. Qualifications/Requirements Bachelor of Engineering degree or equivalent from an accredited institution Proven substantial knowledge and practical experience in performing reliability engineering in different industries Desired Characteristics Education Preferably educated with a Master of Engineering degree or above from an accredited institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: HVDC domain knowledge Reliability, availability and maintainability (RAM) assessment and management Reliability Block Diagrams (RBD Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: Reliability Centred Maintenance Systems Engineering HazId HazOp Electrical power systems modelling and analysis Offshore electrical power facilities Engineering Management Competencies: Planning: Ability to plan and manage team work. Risk and Opportunity Management: Proactively identifies and manages risks, issues and opportunities. Acquisition and Supply: Generation of work products associated with acquiring or providing products or services. Knowledge Management: capable of deploying training, coaching and mentoring to customers and colleagues. Proactively records and disseminates return of experience. Technical Domain Tools knowledge: Proficient use of: Reliability and availability assessment modelling by Markov and Monte Carlo methods (Reliasoft, Isograph); Professional Competencies Communications: Strong oral and written communication skills in English. Critical Thinking: Capable of structuring defendable arguments, evidence, assumptions and decisions. Ethics and Professionalism: Personal commitment to professional standards, recognising obligations to society, the profession and the environment. Technical Leadership: understanding of customer need, problem solving, creativity and innovation, relationship management, operational oversight and accountability, engineering instinct. Negotiation: capable of resolving points of difference, to gain advantage for an individual or collective, or crafting outcomes to satisfy various interests. Team Dynamics and Facilitation: Ability to be a team player and to facilitate groups interactions. Characteristic: Self-motivating, proactive and results driven approach. Curious, resilient and willing to learn. Able to work to deadlines with high quality, sense of urgency and delivery. Focused on delivering value to customers. Strong problem-solving and root cause identification skills. Willingness to travel as required.
Apr 17, 2024
Contractor
Role: Senior RAM Engineer Job Description Summary We are seeking a highly motivated and experienced Senior RAM Engineer to join our global team of experts in high voltage electrical equipment, with a particular focus on HVDC systems. As the Senior RAM Engineer, you will be responsible for coordinating, creating, verifying, and validating the reliability, availability, and maintainability models for HVDC systems and subsystems, managing risks and opportunities that affect the systems throughout their life cycle. You will also play a key role in enforcing engineering discipline and quality processes, developing and industrializing engineering solutions, promoting health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) Defining RAMS study structure and processes; Monitoring the performance of RAMS processes; Tracking and reporting to the Project Directorate the status of the action list; Participating in cross functional Gate Reviews and present RAMS dashboard; Chairing the 3D Model Review for Maintainability; Leading the engagement with OEMs and relevant interface control documents; Leading the engagement, the Logistics Interface; Leading Maintainability deliverables and Consultant; Leading Workshop Consultants. Escalating to the GSC Technical Director and SHE Coordinator all SHE related risks. Health and Safety Actively and routinely promote the identification of hazards and EHS risks in own area of operation and objects of design. Provide insight to leaders, customers and colleagues with respect to own safety and systems and product integrity. Qualifications/Requirements Bachelor of Engineering degree or equivalent from an accredited institution Proven substantial knowledge and practical experience in performing reliability engineering in different industries Desired Characteristics Education Preferably educated with a Master of Engineering degree or above from an accredited institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: HVDC domain knowledge Reliability, availability and maintainability (RAM) assessment and management Reliability Block Diagrams (RBD Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: Reliability Centred Maintenance Systems Engineering HazId HazOp Electrical power systems modelling and analysis Offshore electrical power facilities Engineering Management Competencies: Planning: Ability to plan and manage team work. Risk and Opportunity Management: Proactively identifies and manages risks, issues and opportunities. Acquisition and Supply: Generation of work products associated with acquiring or providing products or services. Knowledge Management: capable of deploying training, coaching and mentoring to customers and colleagues. Proactively records and disseminates return of experience. Technical Domain Tools knowledge: Proficient use of: Reliability and availability assessment modelling by Markov and Monte Carlo methods (Reliasoft, Isograph); Professional Competencies Communications: Strong oral and written communication skills in English. Critical Thinking: Capable of structuring defendable arguments, evidence, assumptions and decisions. Ethics and Professionalism: Personal commitment to professional standards, recognising obligations to society, the profession and the environment. Technical Leadership: understanding of customer need, problem solving, creativity and innovation, relationship management, operational oversight and accountability, engineering instinct. Negotiation: capable of resolving points of difference, to gain advantage for an individual or collective, or crafting outcomes to satisfy various interests. Team Dynamics and Facilitation: Ability to be a team player and to facilitate groups interactions. Characteristic: Self-motivating, proactive and results driven approach. Curious, resilient and willing to learn. Able to work to deadlines with high quality, sense of urgency and delivery. Focused on delivering value to customers. Strong problem-solving and root cause identification skills. Willingness to travel as required.
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
Apr 17, 2024
Full time
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
This rapidly growing company, comprised of award-winning specialist companies, that excel in providing an array of devices and services, that help save and improve lives, are now looking for a Project Manager of their new ERP System - D365 BC. Their primary goal is to enhance care through their innovative solutions. With a network of over 1,500 suppliers supporting the NHS, they have established themselves as a top 20 supplier since inception, back in 2008. Headquartered in North Yorkshire, they have a distribution hub that is some 80,000 sq ft in size; which houses over 600,000 devices. Their unique blend of distributed, as well as proprietary products, has expanded their reach to over 45 countries worldwide. Reporting to the Head of Business Systems, the successful candidate will lead group wide projects, encompassing existing system development, new system implementations and business expansion integrations for M&A and third party partners to add value and facilitate business growth. This broad role offers a unique opportunity to be responsible for a series of projects and integrations that will ensure millions more devices enhance patient care. The role would suit an experienced Project Manager with previous system implementation and business integration experience, who is keen to develop their skills in a fast-paced and rapidly growing business. Package & Benefits £45k 25 days holiday plus bank holidays Pension (5.6% ER + Salary Sacrifice NI saving & 3% EE) Private Medical Westfield Healthcare Cashplan Driving licence and own vehicle essential Role: System project management, encompassing existing system development, new system implementations and business expansion integrations for M&A and third party partners 1 direct report = Project Coordinator The Project Manager is responsible for end-to-end project delivery to ensure continuous development of effective and efficient systems, whilst delivering strategic improvements to drive ongoing business growth Project Management Translate strategic objectives into project planning and delivery Ensure all project developments & integrations adopt best practice project management standards and meet the requirements of the long-term business plan Manage projects to ensure timely and cost effective delivery for the benefit of all business stakeholders Help drive continuous system development, improving capability, efficiency and reliability to ultimately add value Deliver timely and accurate project reporting to the Head of Business Systems and Management Board Management of the third party relationships under system, support and project contracts for effective delivery and cost Development Projects Help to identify system upgrade, development and replacement opportunities to improve capability, efficiency and reliability Effective planning and project management of upgrade, development and replacement projects Implementation Projects Help to identify new processes and systems to increase capability, optimize performance and enable the ongoing growth Effective planning and project management of new implementation projects Integration Projects Involvement in integration assessment of M&A targets and third party providers, including due diligence support and project planning Effective planning and project management of integration projects to meet the strategic expansion objectives of the group Essential 5 years experience in a project management or systems development role Successful delivery of strategic projects and key stakeholder reporting Mergers & Acquisition system integration experience Desirable Prince2 project management qualified Microsoft Dynamics BC experience Experience developing & implementing systems for a global supply chain business Experience of operating under Device Quality Management Systems (ISO13485) Skills Excellent communication and management skills Strong planning skills, with project planning and change management capabilities Advanced computer literacy skills including Financial, Warehouse and MS Office applications (including MS Project)
Apr 17, 2024
Full time
This rapidly growing company, comprised of award-winning specialist companies, that excel in providing an array of devices and services, that help save and improve lives, are now looking for a Project Manager of their new ERP System - D365 BC. Their primary goal is to enhance care through their innovative solutions. With a network of over 1,500 suppliers supporting the NHS, they have established themselves as a top 20 supplier since inception, back in 2008. Headquartered in North Yorkshire, they have a distribution hub that is some 80,000 sq ft in size; which houses over 600,000 devices. Their unique blend of distributed, as well as proprietary products, has expanded their reach to over 45 countries worldwide. Reporting to the Head of Business Systems, the successful candidate will lead group wide projects, encompassing existing system development, new system implementations and business expansion integrations for M&A and third party partners to add value and facilitate business growth. This broad role offers a unique opportunity to be responsible for a series of projects and integrations that will ensure millions more devices enhance patient care. The role would suit an experienced Project Manager with previous system implementation and business integration experience, who is keen to develop their skills in a fast-paced and rapidly growing business. Package & Benefits £45k 25 days holiday plus bank holidays Pension (5.6% ER + Salary Sacrifice NI saving & 3% EE) Private Medical Westfield Healthcare Cashplan Driving licence and own vehicle essential Role: System project management, encompassing existing system development, new system implementations and business expansion integrations for M&A and third party partners 1 direct report = Project Coordinator The Project Manager is responsible for end-to-end project delivery to ensure continuous development of effective and efficient systems, whilst delivering strategic improvements to drive ongoing business growth Project Management Translate strategic objectives into project planning and delivery Ensure all project developments & integrations adopt best practice project management standards and meet the requirements of the long-term business plan Manage projects to ensure timely and cost effective delivery for the benefit of all business stakeholders Help drive continuous system development, improving capability, efficiency and reliability to ultimately add value Deliver timely and accurate project reporting to the Head of Business Systems and Management Board Management of the third party relationships under system, support and project contracts for effective delivery and cost Development Projects Help to identify system upgrade, development and replacement opportunities to improve capability, efficiency and reliability Effective planning and project management of upgrade, development and replacement projects Implementation Projects Help to identify new processes and systems to increase capability, optimize performance and enable the ongoing growth Effective planning and project management of new implementation projects Integration Projects Involvement in integration assessment of M&A targets and third party providers, including due diligence support and project planning Effective planning and project management of integration projects to meet the strategic expansion objectives of the group Essential 5 years experience in a project management or systems development role Successful delivery of strategic projects and key stakeholder reporting Mergers & Acquisition system integration experience Desirable Prince2 project management qualified Microsoft Dynamics BC experience Experience developing & implementing systems for a global supply chain business Experience of operating under Device Quality Management Systems (ISO13485) Skills Excellent communication and management skills Strong planning skills, with project planning and change management capabilities Advanced computer literacy skills including Financial, Warehouse and MS Office applications (including MS Project)
Product Data Analyst An exciting opportunity for a Product Data Analyst / Product Coordinator with strong analytical skills has arisen with a leader in automotive parts, synonymous with quality, technical excellence and first-class customer support. This role will form part of the automotive aftermarket product team and become the owner of a product group for the UK market. We are seeking a candidate with a background in automotive parts or a keen interest in the automotive sector . This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, Bupa, Life Insurance, Dental cover, Eyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working. Ideal locations - St Albans, Watford, Hemel Hempstead, Luton, Stevenage, Berkhamsted, Welwyn Garden City, Leighton Buzzard, Aylesbury, High Wycombe, Slough, Maidenhead, Wembley, Hertford circa 32k + enhanced pension + healthcare + life assurance + 25 days annual leave + excellent training + hybrid working The Candidate Our ideal candidate will have experience in an analytical role dealing with large amounts of data, this should include extensive knowledge of Microsoft Excel. Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position. Previous experience in a product related role is beneficial, this could be Product Coordinator, Product Analyst or Assistant Product Manager. Ideally with an understanding of a product lifecycle. The ability to travel, on occasion throughout the UK. European travel may be required on an infrequent basis. The Role Plan, manage and develop your product groups range of products for the UK market, managing them through the product lifecycle. Create and maintain application and cross reference databases for aftermarket products through research and compilation of data. Transform these databases into robust, high quality UK application catalogues across all media. Maintain and continuously analyse product ranges as required, making recommendations for improvements, additions and deletions. Set up new to range items on the relevant systems, creating initial order quantity and annual sales forecast and forecasting to protect from redundant stock. Assist in warranty administration. Create and control product bulletins. Attend exhibitions, PR functions and customer events where necessary and be prepared to travel within the UK on business as requested. Apply in Confidence To apply for the Product Data Analyst - Automotive Parts job please forward your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh on for a further chat on the job. JOB REF 4109KBB - Product Data Analyst - Automotive Aftermarket
Apr 16, 2024
Full time
Product Data Analyst An exciting opportunity for a Product Data Analyst / Product Coordinator with strong analytical skills has arisen with a leader in automotive parts, synonymous with quality, technical excellence and first-class customer support. This role will form part of the automotive aftermarket product team and become the owner of a product group for the UK market. We are seeking a candidate with a background in automotive parts or a keen interest in the automotive sector . This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, Bupa, Life Insurance, Dental cover, Eyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working. Ideal locations - St Albans, Watford, Hemel Hempstead, Luton, Stevenage, Berkhamsted, Welwyn Garden City, Leighton Buzzard, Aylesbury, High Wycombe, Slough, Maidenhead, Wembley, Hertford circa 32k + enhanced pension + healthcare + life assurance + 25 days annual leave + excellent training + hybrid working The Candidate Our ideal candidate will have experience in an analytical role dealing with large amounts of data, this should include extensive knowledge of Microsoft Excel. Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position. Previous experience in a product related role is beneficial, this could be Product Coordinator, Product Analyst or Assistant Product Manager. Ideally with an understanding of a product lifecycle. The ability to travel, on occasion throughout the UK. European travel may be required on an infrequent basis. The Role Plan, manage and develop your product groups range of products for the UK market, managing them through the product lifecycle. Create and maintain application and cross reference databases for aftermarket products through research and compilation of data. Transform these databases into robust, high quality UK application catalogues across all media. Maintain and continuously analyse product ranges as required, making recommendations for improvements, additions and deletions. Set up new to range items on the relevant systems, creating initial order quantity and annual sales forecast and forecasting to protect from redundant stock. Assist in warranty administration. Create and control product bulletins. Attend exhibitions, PR functions and customer events where necessary and be prepared to travel within the UK on business as requested. Apply in Confidence To apply for the Product Data Analyst - Automotive Parts job please forward your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh on for a further chat on the job. JOB REF 4109KBB - Product Data Analyst - Automotive Aftermarket
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Data Analyst to join the team based in London. The successful candidate will be representing and supporting the Canter of Excellence for Performance Management, International Performance Analyst will have a great opportunity to build strong business relationships with our clients internationally. The primary focus is on the successful measurement and reporting of operational performance data, overall integrity of the systems, and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Key Responsibilities: The designated Corrigo Systems Administrator is responsible for integrity of the systems and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Utilized support in supporting the International Data Analyst in collaborating 52 critical planners prior to submissions to the International Critical Engineering Coordinator and ensuring the required client change requests have been submitted and any date changes are made to the planners and communication with vendors. Manage the Corrigo work order process and systems and associated data platform, as it specifically relates to compliance / performance management / reporting and maximizing system capability minimizing the KPI financial penalties applicable within the SOW. Provide client audit support of critical equipment required maintenance activities. Manage operations to mitigate operational risk. Managing the risk and compliance risk register smart sheet, and client operational attendance calendar. Responsible for supporting in production of monthly, quarterly, annual, and ad-hoc account reporting. Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation. Explore options to satisfy new business needs within the capabilities of existing systems; configure, document, and deploy solutions. Support the account team users with general questions and other systems support requests. Support resource to the engineering team and additional requests that may be required from the International Critical Engineering Manager (CEM). Performs other duties as required. Skills and Qualifications: Experience in data entry management and related computer software. Advanced skills in database applications Experience in change management systems and processes Experience in quality management systems and processes Experience in facility management, in the banking industry is preferred. Experience in critical equipment is preferred (UPS, Generators, HVAC, and electrical distribution) Ability to interface successfully with all levels of employees, including senior executive management. Knowledge of common computer applications including Microsoft Suite applications such as Word, PowerPoint, and Excel. Smart-sheet access/license Ability to manage multi-million Pound/Dollar budgets. Excellent MS Office Suite skills Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 16, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Data Analyst to join the team based in London. The successful candidate will be representing and supporting the Canter of Excellence for Performance Management, International Performance Analyst will have a great opportunity to build strong business relationships with our clients internationally. The primary focus is on the successful measurement and reporting of operational performance data, overall integrity of the systems, and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Key Responsibilities: The designated Corrigo Systems Administrator is responsible for integrity of the systems and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Utilized support in supporting the International Data Analyst in collaborating 52 critical planners prior to submissions to the International Critical Engineering Coordinator and ensuring the required client change requests have been submitted and any date changes are made to the planners and communication with vendors. Manage the Corrigo work order process and systems and associated data platform, as it specifically relates to compliance / performance management / reporting and maximizing system capability minimizing the KPI financial penalties applicable within the SOW. Provide client audit support of critical equipment required maintenance activities. Manage operations to mitigate operational risk. Managing the risk and compliance risk register smart sheet, and client operational attendance calendar. Responsible for supporting in production of monthly, quarterly, annual, and ad-hoc account reporting. Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation. Explore options to satisfy new business needs within the capabilities of existing systems; configure, document, and deploy solutions. Support the account team users with general questions and other systems support requests. Support resource to the engineering team and additional requests that may be required from the International Critical Engineering Manager (CEM). Performs other duties as required. Skills and Qualifications: Experience in data entry management and related computer software. Advanced skills in database applications Experience in change management systems and processes Experience in quality management systems and processes Experience in facility management, in the banking industry is preferred. Experience in critical equipment is preferred (UPS, Generators, HVAC, and electrical distribution) Ability to interface successfully with all levels of employees, including senior executive management. Knowledge of common computer applications including Microsoft Suite applications such as Word, PowerPoint, and Excel. Smart-sheet access/license Ability to manage multi-million Pound/Dollar budgets. Excellent MS Office Suite skills Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Service Care Solutions - Housing
Warrington, Cheshire
Job title - RLS Administrator Location - Warrington Contract - Temp Ongoing Start Date : Asap Pay Rate: £14.71 umbrella per hourOur client is looking for a Administrator to assist with the delivery of effective and efficient customer service within a housing management service. Role Includes: Receive and respond to enquiries from residents and customers under the guidance of the RLS Scheme Manager/Coordinator, ensuring timely and accurate responses. Provide reception cover at the Scheme, maintaining corporate reception standards and ensuring a welcoming environment for visitors. Provide reception cover during colleagues' absence or annual leave to ensure uninterrupted service delivery. Prepare information and sign-up packs for the RLS Coordinator, facilitating customer contact and visits to meet performance targets on voids. Assist with various administrative tasks including file management, data entry into housing management systems, and office management duties such as stationery orders and HR returns. Assist with the production of team information using word processing, database management, mail merge, and spreadsheet software. Assist in logging repairs in coordination with the Site Officer and contractors visiting the site, ensuring timely resolution of maintenance issues. Support the RLS Scheme Manager/Coordinator in organizing events and producing promotional materials to engage residents and customers. Arrange meetings and take meeting minutes to support the RLS Coordinator and Scheme Manager in their operational activities. Undertake any additional duties appropriate to the role and/or grade as required by the organization. Shift Pattern: Week 1 = Mon, Tues, Weds (0800 to 1400) and Fri (1500 to 2000) Week 2 = Mon (1430 to 2000), Tues (1415 to 2000), Sat (0800 to 1415), Sun (0800 to 1400) Requirement Basic DBS Knowledge of Microsoft If you are interested in the position and wants to hear more information regarding the role please give me a call on or alternatively email Arran at
Apr 16, 2024
Full time
Job title - RLS Administrator Location - Warrington Contract - Temp Ongoing Start Date : Asap Pay Rate: £14.71 umbrella per hourOur client is looking for a Administrator to assist with the delivery of effective and efficient customer service within a housing management service. Role Includes: Receive and respond to enquiries from residents and customers under the guidance of the RLS Scheme Manager/Coordinator, ensuring timely and accurate responses. Provide reception cover at the Scheme, maintaining corporate reception standards and ensuring a welcoming environment for visitors. Provide reception cover during colleagues' absence or annual leave to ensure uninterrupted service delivery. Prepare information and sign-up packs for the RLS Coordinator, facilitating customer contact and visits to meet performance targets on voids. Assist with various administrative tasks including file management, data entry into housing management systems, and office management duties such as stationery orders and HR returns. Assist with the production of team information using word processing, database management, mail merge, and spreadsheet software. Assist in logging repairs in coordination with the Site Officer and contractors visiting the site, ensuring timely resolution of maintenance issues. Support the RLS Scheme Manager/Coordinator in organizing events and producing promotional materials to engage residents and customers. Arrange meetings and take meeting minutes to support the RLS Coordinator and Scheme Manager in their operational activities. Undertake any additional duties appropriate to the role and/or grade as required by the organization. Shift Pattern: Week 1 = Mon, Tues, Weds (0800 to 1400) and Fri (1500 to 2000) Week 2 = Mon (1430 to 2000), Tues (1415 to 2000), Sat (0800 to 1415), Sun (0800 to 1400) Requirement Basic DBS Knowledge of Microsoft If you are interested in the position and wants to hear more information regarding the role please give me a call on or alternatively email Arran at
We are looking for a Data Performance and Systems Coordinator to join our Housing Team. You will share our values , commitment, and motivation to make a difference for our residents, clients, and communities. The role is countywide and based in Great Wenham, Suffolk. You will join us on a full time, permanent (37 hours per week) . You will earn a competitive salary of £34,834 - £41,418 per annum (pro rata for part time) Full time, part time and job share opportunities will be considered Your Data Performance and Systems Coordinator role: Reporting to the Housing Transformation Manager and additionally to the Head of Operations you will ensure high-quality performance information is available across Housing Operations and the DLO and that relevant regulatory and business-specific requirements are met. You will support colleagues to engage with performance information and provide advice and assurance on best practices and operational efficiencies. Additionally, you will maintain, upgrade and manage, systems, software, hardware and networks. The position is based at our Great Wenham Operational Hub, however some visits to our head office in Ipswich, will be a requirement of the job. What we're looking for in our Data Performance and Systems Coordinator: You should have a relevant Qualification at NVQ/HNC/degree or Equivalent knowledge gained through experience. Data and Performance go beyond reporting what has happened, you will be passionate about putting performance information into context, generating insights that will drive improvements. We require someone with a high level of skill in creating and interpreting data and performance analysis. This role is integral to developing our Housing Operations and DLO's (direct labour organisation) insight offer and delivering a more sophisticated analysis of the services being provided. You will deliver data products which ultimately support operational colleagues to deliver better services for our residents. Benefits you'll receive as our Data Performance and Systems Coordinator: Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Program. Employee Assist Program. Health Care Options. About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Our ways of working Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. Closing date: 11pm, 6 May 2024. If you think you have what it takes to be successful in this Data Performance and Systems Coordinator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Apr 16, 2024
Full time
We are looking for a Data Performance and Systems Coordinator to join our Housing Team. You will share our values , commitment, and motivation to make a difference for our residents, clients, and communities. The role is countywide and based in Great Wenham, Suffolk. You will join us on a full time, permanent (37 hours per week) . You will earn a competitive salary of £34,834 - £41,418 per annum (pro rata for part time) Full time, part time and job share opportunities will be considered Your Data Performance and Systems Coordinator role: Reporting to the Housing Transformation Manager and additionally to the Head of Operations you will ensure high-quality performance information is available across Housing Operations and the DLO and that relevant regulatory and business-specific requirements are met. You will support colleagues to engage with performance information and provide advice and assurance on best practices and operational efficiencies. Additionally, you will maintain, upgrade and manage, systems, software, hardware and networks. The position is based at our Great Wenham Operational Hub, however some visits to our head office in Ipswich, will be a requirement of the job. What we're looking for in our Data Performance and Systems Coordinator: You should have a relevant Qualification at NVQ/HNC/degree or Equivalent knowledge gained through experience. Data and Performance go beyond reporting what has happened, you will be passionate about putting performance information into context, generating insights that will drive improvements. We require someone with a high level of skill in creating and interpreting data and performance analysis. This role is integral to developing our Housing Operations and DLO's (direct labour organisation) insight offer and delivering a more sophisticated analysis of the services being provided. You will deliver data products which ultimately support operational colleagues to deliver better services for our residents. Benefits you'll receive as our Data Performance and Systems Coordinator: Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Program. Employee Assist Program. Health Care Options. About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Our ways of working Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. Closing date: 11pm, 6 May 2024. If you think you have what it takes to be successful in this Data Performance and Systems Coordinator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Senior Service Engineer Working with the Technical Service Desk Team, this role is responsible for providing and arranging support to Service & Support Contract customers,Senior Service Engineers are expected to guide more junior engineers as well as perform all servicing, maintenance and breakdown visits. This role also accurately collates and administers callout sheets/records and asset registers for all contract customer records. Senior Service Engineers are also required to manage offsite repairs and ensure revisits are completed within the limits of the Service Level Agreement. Main Responsibilities of the Senior Service Engineer 1) Carry out scheduled maintenance visits in line with the Service Contracts level agreement, including administration of asset registers which must be updated following each preventative maintenance (PM) visit and fed back to the Service & Support Coordinator. 2) Provide guidance and support to the Service Desk Supervisor and the more junior engineers, showing responsibility to the division as a whole 3) Carry out all service visits as required, with reference to any agreed response time, including timely completion of Service Report and feedback to customer and Service Desk Supervisor. 4) Carry out any necessary repair works on-site as appropriate and complete necessary paperwork and communication with the Service Desk Supervisor. 5) Liaise with Technical Service Desk Manager regarding all incoming Service Calls logged. Attend bookings and give feedback to Service Desk Supervisor. 6) Attend follow up service visits: Document and monitor any outstanding issues and communicate with Service Desk Supervisor to organise completion within the schedule and to best meet customer expectations. 7) Tracking & Reporting: Complete and present your paperwork to the Technical Service Desk Manager and keep information up-to-date and accurate. 8) Out of hours cover: Normal working hours are as per contract, with the addition of an out of hours on call rota requiring service cover 24 hours a day for 7 days, in a period not more than once in 3 weeks in normal circumstances. At least 5 years' experience in a service engineering role and other experience in the Audio Visual and Technological industry Degree level education in a practical engineering degree Ability to work through unfamiliar programmed systems and learn while applying knowledge from similar systems Have achieved some form of CEDIA accreditation Proactive approach and able to react quickly and calmly to customer demands Have achieved some form of Avixa accreditation Ability to work well independently and provide supervision of other members of the Service & Support team Programming skills in Lutron and iLight systems Must have an excellent understanding of integrated Audio Visual systems, their maintenance requirements, and the software and hardware that comprise them. Attention to detail and methodical in record keeping with meticulous and proven organisational skills Home location to suit service area Manage your own work and travel time to meet deadlines and keep to daily schedule Physically able to complete our service duties which involve manual handling and a daily schedule across multiple sites. High level understanding of Crestron and AMX Programming. The ability to define a fault as hardware or software, and make changes to programs and write program code modules
Apr 15, 2024
Full time
Senior Service Engineer Working with the Technical Service Desk Team, this role is responsible for providing and arranging support to Service & Support Contract customers,Senior Service Engineers are expected to guide more junior engineers as well as perform all servicing, maintenance and breakdown visits. This role also accurately collates and administers callout sheets/records and asset registers for all contract customer records. Senior Service Engineers are also required to manage offsite repairs and ensure revisits are completed within the limits of the Service Level Agreement. Main Responsibilities of the Senior Service Engineer 1) Carry out scheduled maintenance visits in line with the Service Contracts level agreement, including administration of asset registers which must be updated following each preventative maintenance (PM) visit and fed back to the Service & Support Coordinator. 2) Provide guidance and support to the Service Desk Supervisor and the more junior engineers, showing responsibility to the division as a whole 3) Carry out all service visits as required, with reference to any agreed response time, including timely completion of Service Report and feedback to customer and Service Desk Supervisor. 4) Carry out any necessary repair works on-site as appropriate and complete necessary paperwork and communication with the Service Desk Supervisor. 5) Liaise with Technical Service Desk Manager regarding all incoming Service Calls logged. Attend bookings and give feedback to Service Desk Supervisor. 6) Attend follow up service visits: Document and monitor any outstanding issues and communicate with Service Desk Supervisor to organise completion within the schedule and to best meet customer expectations. 7) Tracking & Reporting: Complete and present your paperwork to the Technical Service Desk Manager and keep information up-to-date and accurate. 8) Out of hours cover: Normal working hours are as per contract, with the addition of an out of hours on call rota requiring service cover 24 hours a day for 7 days, in a period not more than once in 3 weeks in normal circumstances. At least 5 years' experience in a service engineering role and other experience in the Audio Visual and Technological industry Degree level education in a practical engineering degree Ability to work through unfamiliar programmed systems and learn while applying knowledge from similar systems Have achieved some form of CEDIA accreditation Proactive approach and able to react quickly and calmly to customer demands Have achieved some form of Avixa accreditation Ability to work well independently and provide supervision of other members of the Service & Support team Programming skills in Lutron and iLight systems Must have an excellent understanding of integrated Audio Visual systems, their maintenance requirements, and the software and hardware that comprise them. Attention to detail and methodical in record keeping with meticulous and proven organisational skills Home location to suit service area Manage your own work and travel time to meet deadlines and keep to daily schedule Physically able to complete our service duties which involve manual handling and a daily schedule across multiple sites. High level understanding of Crestron and AMX Programming. The ability to define a fault as hardware or software, and make changes to programs and write program code modules
Continuous Improvement Coordinator Glasgow Area - £ Competitive Would you like to join an iconic drinks brand? What about the chance to get access to first-class training and development and the opportunity to contribute to a blank canvass CI environment? How about the opportunity to learn from some of the world s best and help kickstart a career in manufacturing based Continuous Improvement? Interested? If so, read on The role: We are looking for a Continuous Improvement professional to join us in our journey of the implementation and delivery of our 5 year plan towards manufacturing excellence. You will play a key role in supporting a clear vision on streamlining work and reducing waste for years to come. Working under the leadership and direction of the Continuous Improvement manager, you will provide and promote projects relating to continuous improvement and lean manufacturing in an FMCG context. A key part of this role is to influence positive change and ensure training and development of the existing tools, techniques and methodologies are sustainable on an ongoing basis for the site. What the day to day could look like: Proactively support the improvement of our Safety and Quality culture, leading by example in the delivery of our number 1 and 2 priorities within the business. Provide support for ongoing CI initiatives that look well into the future- this will include leading and sponsoring focussed improvement projects as well as supporting situational problem solving on a daily basis with the shop floor teams, striving to achieve root cause and putting in place 100 year fixes . Ensuring all activities are performed cross functionally to maximize engagement. Extending employee engagement through supporting the TRACCS that are actively running, aiding and coaching the teams to deliver their action plans and roadmaps on time. Building motivation and ownership through tiered accountability ranging from Short Interval Control, through Tier 1 to the Daily Operations Review. Support the delivery of training courses across multi-levels of the organization from Technical Operator to Production Manager Level, in line with the improvement roadmap working with the CI Manager and external providers. Using data to drive decision making and prioritization, actively seek out improvement opportunities within the workplace and build into the Brilliance in the Making roadmap. Driving root cause problem solving to be embedded into the business-as-usual culture. Working collaboratively with the Technical Training Facilitators to support in the roll out and delivery of SOP training and validation, ensuring any improvements made are captured. Are you who we re looking for? You have a professional qualification, or equivalent proven experience in a continuous improvement discipline, with proven knowledge and experience of the application of continuous improvement systems, standards and tools and how to execute and monitor these. You have experience of working within a complex high speed production environment. You have excellent knowledge of QSE standards ideally within a food and drink or FMCG manufacturing environment. You possess a high level of coaching expertise and influencing skills to help drive improvement and growth through culture, learning and experience, challenging at the appropriate times. You have a working knowledge of quality systems such as ISO9001, ISO14001, BS25999. You would describe yourself as having strong IT skills. You are disciplined with high standards and a natural flair for organization, administration and attention to detail. You will adopt a tenacious approach to uncovering root causes of problems and will use creativity, innovation and an analytical approach to exhaust all options until a satisfactory solution is found. You are driven to deliver the best, personally and for the business. You consistently are able to engage effectively at all levels, with gravitas and a flexible communication style which can be adapted to suit the audience. You are able to construct an engaging business case/argument and vary approach and content to motivate, persuade and challenge. Interested? If so, get in touch with Bora Kesal at (url removed) or on (phone number removed). HRC is an equal opportunity employer and all applications will be treated as such.
Apr 15, 2024
Full time
Continuous Improvement Coordinator Glasgow Area - £ Competitive Would you like to join an iconic drinks brand? What about the chance to get access to first-class training and development and the opportunity to contribute to a blank canvass CI environment? How about the opportunity to learn from some of the world s best and help kickstart a career in manufacturing based Continuous Improvement? Interested? If so, read on The role: We are looking for a Continuous Improvement professional to join us in our journey of the implementation and delivery of our 5 year plan towards manufacturing excellence. You will play a key role in supporting a clear vision on streamlining work and reducing waste for years to come. Working under the leadership and direction of the Continuous Improvement manager, you will provide and promote projects relating to continuous improvement and lean manufacturing in an FMCG context. A key part of this role is to influence positive change and ensure training and development of the existing tools, techniques and methodologies are sustainable on an ongoing basis for the site. What the day to day could look like: Proactively support the improvement of our Safety and Quality culture, leading by example in the delivery of our number 1 and 2 priorities within the business. Provide support for ongoing CI initiatives that look well into the future- this will include leading and sponsoring focussed improvement projects as well as supporting situational problem solving on a daily basis with the shop floor teams, striving to achieve root cause and putting in place 100 year fixes . Ensuring all activities are performed cross functionally to maximize engagement. Extending employee engagement through supporting the TRACCS that are actively running, aiding and coaching the teams to deliver their action plans and roadmaps on time. Building motivation and ownership through tiered accountability ranging from Short Interval Control, through Tier 1 to the Daily Operations Review. Support the delivery of training courses across multi-levels of the organization from Technical Operator to Production Manager Level, in line with the improvement roadmap working with the CI Manager and external providers. Using data to drive decision making and prioritization, actively seek out improvement opportunities within the workplace and build into the Brilliance in the Making roadmap. Driving root cause problem solving to be embedded into the business-as-usual culture. Working collaboratively with the Technical Training Facilitators to support in the roll out and delivery of SOP training and validation, ensuring any improvements made are captured. Are you who we re looking for? You have a professional qualification, or equivalent proven experience in a continuous improvement discipline, with proven knowledge and experience of the application of continuous improvement systems, standards and tools and how to execute and monitor these. You have experience of working within a complex high speed production environment. You have excellent knowledge of QSE standards ideally within a food and drink or FMCG manufacturing environment. You possess a high level of coaching expertise and influencing skills to help drive improvement and growth through culture, learning and experience, challenging at the appropriate times. You have a working knowledge of quality systems such as ISO9001, ISO14001, BS25999. You would describe yourself as having strong IT skills. You are disciplined with high standards and a natural flair for organization, administration and attention to detail. You will adopt a tenacious approach to uncovering root causes of problems and will use creativity, innovation and an analytical approach to exhaust all options until a satisfactory solution is found. You are driven to deliver the best, personally and for the business. You consistently are able to engage effectively at all levels, with gravitas and a flexible communication style which can be adapted to suit the audience. You are able to construct an engaging business case/argument and vary approach and content to motivate, persuade and challenge. Interested? If so, get in touch with Bora Kesal at (url removed) or on (phone number removed). HRC is an equal opportunity employer and all applications will be treated as such.
Are you passionate about driving digital transformation and enhancing organisational efficiency? We are seeking an experienced Information Systems Coordinator to join our team. In this role, you will play a pivotal part in streamlining business processes, ensuring data integrity, and optimising client information management systems. Responsibilities: Business Process Improvement: Collaborate with cross-functional teams to identify opportunities for process enhancement and digitisation. Continuously review existing workflows and contribute to their improvement. Information Systems Management: Co-ordinate and oversee the effective utilisation, application, and maintenance of our organization's information management systems. Ensure seamless functionality and user satisfaction. Development Oversight: Evaluate development needs and provide oversight during system enhancements, implementation, and testing phases. Resolve technical issues promptly to prevent disruptions. Data Integrity and Compliance: Maintain data integrity through regular checks and a well-documented audit trail. Adhere to the client Records Management Policy and Retention and Disposal Schedule. Archiving and Record Management: Oversee the appropriate archiving and destruction of records. Contribute to annual archiving, reviewing files, handling retention requests, and maintaining a comprehensive audit trail. Central Records Management Facility: Assist in implementing a new central records management facility. Ensure document management access to accounts, information systems, and staff. Business Improvement and Digitisation: Collaborate on designing, implementing, and testing new user online client interface solutions. Enhance corporate memory, integrate systems, and provide robust profile history and reporting. Training and Support: Prepare training materials, including documents and video resources. Facilitate training sessions, mentor teams, and support staff in adopting new processes and digital solutions. Additional Duties: Contribute to other tasks as required by the Manager or Corporate Services Direct Qualifications : Recent experience in information governance, compliance, data protection, and records management. Proficiency in using and applying information systems to projects or programs. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Bachelor's degree in a relevant field (preferred). Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 15, 2024
Contractor
Are you passionate about driving digital transformation and enhancing organisational efficiency? We are seeking an experienced Information Systems Coordinator to join our team. In this role, you will play a pivotal part in streamlining business processes, ensuring data integrity, and optimising client information management systems. Responsibilities: Business Process Improvement: Collaborate with cross-functional teams to identify opportunities for process enhancement and digitisation. Continuously review existing workflows and contribute to their improvement. Information Systems Management: Co-ordinate and oversee the effective utilisation, application, and maintenance of our organization's information management systems. Ensure seamless functionality and user satisfaction. Development Oversight: Evaluate development needs and provide oversight during system enhancements, implementation, and testing phases. Resolve technical issues promptly to prevent disruptions. Data Integrity and Compliance: Maintain data integrity through regular checks and a well-documented audit trail. Adhere to the client Records Management Policy and Retention and Disposal Schedule. Archiving and Record Management: Oversee the appropriate archiving and destruction of records. Contribute to annual archiving, reviewing files, handling retention requests, and maintaining a comprehensive audit trail. Central Records Management Facility: Assist in implementing a new central records management facility. Ensure document management access to accounts, information systems, and staff. Business Improvement and Digitisation: Collaborate on designing, implementing, and testing new user online client interface solutions. Enhance corporate memory, integrate systems, and provide robust profile history and reporting. Training and Support: Prepare training materials, including documents and video resources. Facilitate training sessions, mentor teams, and support staff in adopting new processes and digital solutions. Additional Duties: Contribute to other tasks as required by the Manager or Corporate Services Direct Qualifications : Recent experience in information governance, compliance, data protection, and records management. Proficiency in using and applying information systems to projects or programs. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Bachelor's degree in a relevant field (preferred). Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
Apr 15, 2024
Full time
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.