Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
We are exciting to recruiting for a CNC Programmer for our client in South shore Blackpool. This role is an easy commute for people travelling from Preston, Garstang, Lytham, Kirkham, Bispham and Layton CNC Programmer Hours: 6am or 7am - 4pm or 5pm Monday - Thursday (flexibe) CNC Programmer Salary: £35,000- £40,000 CNC Programmer company benefits: - 25 days holiday + bank holidays - Pension scheme - Onsite Parking - Christmas Closure -Family fun days - Incentive opportunities CNC Programmer roles and responsibilities: • Programme and operate 5-axis CNC machines to produce precision parts according to specifications • Develop and optimise CNC programmes using CAM software • Inspect and measure finished products to ensure they meet expected quality standards • Troubleshoot and resolve any machining or programming issues • Mentoring team apprentice ensuring they are fully supported with expertise. • Always ensuring adherence to health and safety requirements and maintaining a safe and clean environment The ideal CNC Programme r will be: • Proficient in the programming and operating of 5 Axis machines • Excellent eye for detail • Solid understanding of CAM software and G-code programming • Strong IT Skills with experience of using Microsoft Office applications • Strong problem-solving skills • Able to follow verbal and written instructions accurately • Good communication skills • Fun, team player, who is helpful • Tebis CAD/CAM Trim Trained and FARO CAM20 Trained (advantageous) If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Apr 17, 2024
Full time
We are exciting to recruiting for a CNC Programmer for our client in South shore Blackpool. This role is an easy commute for people travelling from Preston, Garstang, Lytham, Kirkham, Bispham and Layton CNC Programmer Hours: 6am or 7am - 4pm or 5pm Monday - Thursday (flexibe) CNC Programmer Salary: £35,000- £40,000 CNC Programmer company benefits: - 25 days holiday + bank holidays - Pension scheme - Onsite Parking - Christmas Closure -Family fun days - Incentive opportunities CNC Programmer roles and responsibilities: • Programme and operate 5-axis CNC machines to produce precision parts according to specifications • Develop and optimise CNC programmes using CAM software • Inspect and measure finished products to ensure they meet expected quality standards • Troubleshoot and resolve any machining or programming issues • Mentoring team apprentice ensuring they are fully supported with expertise. • Always ensuring adherence to health and safety requirements and maintaining a safe and clean environment The ideal CNC Programme r will be: • Proficient in the programming and operating of 5 Axis machines • Excellent eye for detail • Solid understanding of CAM software and G-code programming • Strong IT Skills with experience of using Microsoft Office applications • Strong problem-solving skills • Able to follow verbal and written instructions accurately • Good communication skills • Fun, team player, who is helpful • Tebis CAD/CAM Trim Trained and FARO CAM20 Trained (advantageous) If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Employer Description: We are a British-owned integrated multi-disciplinary engineering consultancy of over 900 staff in 21 offices across the UK. Our driving motivation is to be a 'Force for Good', as it is our aim to improve the quality of people's lives from our employees to our clients, through to the communities we work in and our planet as a whole through the work we do. From the buildings that surround you, the roads and bridges you cross, all related to the infrastructure that we create, we aim to offer the most sustainable possibilities to shape the places, communities and society that we live in through meeting our client's needs. Through the path we are on to delivering a green future, the result is something that everyone can be proud of. Named as Building's Engineering Consultant of the Year in 2023, we're known for delivering outstanding sustainable projects for our communities, planet, and society. Some of these projects have recently received industry accolades, including Cleveland Pools winning the Conservation and Regeneration category at the Construction Excellence South West Awards 2023;?Bay Technology Centre named Commercial Project of the Year at the British Construction Industry Awards 2022; YGG Tan-y-Lan picked out in the Integration and Collaborative Working category at Construction Excellence Wales Awards 2022; The Deaf Academy singled out for its Universal Design at the Civic Trust Awards 2022; and Bristol's iconic waterfront Wapping Wharf Living sweeping up at the Bristol Property Awards. Take a look at our 2023 end of year film and get a feel for what we're all about. Main Role / Responsibilities will include but not be limited to : Capturing market data and business intelligence that helps steer our strategic direction and shapes our strategy Sourcing and analysing sector-based market data to support tactical approaches to work winning, service development and marketing campaigns Developing and maintaining internal data sources and reporting that tracks success across our organisational structures: regions, sectors, divisions Desirable Skills: A curiosity to understand how our business and markets work will be crucial. You won't be expected to have that understanding as a new recruit but it will be an important part of your career development. Hydrock's services are focused on the built environment, construction and energy & environment markets. Experience in those areas is not necessary but a desire to learn about them will be essential to your growth in the role. The role is equally suited to an analytical mind that wants to develop more commercial/economic understanding, as it is to a commercial/economic mind that wants to develop more analytical skills. Personal Qualities: Team player Analytical Desired Qualifications: Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Salary: 16-17 Year Old Rate - £12,979.00,18-20 Year Old Rate - £17,440.00, 21+ Rate £23,200 Working Hours: Monday - Thursday 8:30am - 5:15pm Friday 8:30am - 4:00pm - 37.5 hours a week - 1 hour lunch Company Perks: Inspiring and supportive colleagues Reward for progression and hard work An opportunity to develop your soft skills, as well your technical skills Competitive starting salary Excellent health benefits 25 days of holiday (buy/sell up to five days), accrue 1 day extra every 2 years, with bonus holidays too! An earlier finish on Friday (4pm!) An opportunity to give back: "Day off for good cause" (on a workday) A huge range of flexible benefits, including climate perks and an EV car leasing scheme Future Prospects: Have the scope to develop on to Level 5 and Level 6 qualifications should you chose to Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 17, 2024
Full time
Employer Description: We are a British-owned integrated multi-disciplinary engineering consultancy of over 900 staff in 21 offices across the UK. Our driving motivation is to be a 'Force for Good', as it is our aim to improve the quality of people's lives from our employees to our clients, through to the communities we work in and our planet as a whole through the work we do. From the buildings that surround you, the roads and bridges you cross, all related to the infrastructure that we create, we aim to offer the most sustainable possibilities to shape the places, communities and society that we live in through meeting our client's needs. Through the path we are on to delivering a green future, the result is something that everyone can be proud of. Named as Building's Engineering Consultant of the Year in 2023, we're known for delivering outstanding sustainable projects for our communities, planet, and society. Some of these projects have recently received industry accolades, including Cleveland Pools winning the Conservation and Regeneration category at the Construction Excellence South West Awards 2023;?Bay Technology Centre named Commercial Project of the Year at the British Construction Industry Awards 2022; YGG Tan-y-Lan picked out in the Integration and Collaborative Working category at Construction Excellence Wales Awards 2022; The Deaf Academy singled out for its Universal Design at the Civic Trust Awards 2022; and Bristol's iconic waterfront Wapping Wharf Living sweeping up at the Bristol Property Awards. Take a look at our 2023 end of year film and get a feel for what we're all about. Main Role / Responsibilities will include but not be limited to : Capturing market data and business intelligence that helps steer our strategic direction and shapes our strategy Sourcing and analysing sector-based market data to support tactical approaches to work winning, service development and marketing campaigns Developing and maintaining internal data sources and reporting that tracks success across our organisational structures: regions, sectors, divisions Desirable Skills: A curiosity to understand how our business and markets work will be crucial. You won't be expected to have that understanding as a new recruit but it will be an important part of your career development. Hydrock's services are focused on the built environment, construction and energy & environment markets. Experience in those areas is not necessary but a desire to learn about them will be essential to your growth in the role. The role is equally suited to an analytical mind that wants to develop more commercial/economic understanding, as it is to a commercial/economic mind that wants to develop more analytical skills. Personal Qualities: Team player Analytical Desired Qualifications: Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Salary: 16-17 Year Old Rate - £12,979.00,18-20 Year Old Rate - £17,440.00, 21+ Rate £23,200 Working Hours: Monday - Thursday 8:30am - 5:15pm Friday 8:30am - 4:00pm - 37.5 hours a week - 1 hour lunch Company Perks: Inspiring and supportive colleagues Reward for progression and hard work An opportunity to develop your soft skills, as well your technical skills Competitive starting salary Excellent health benefits 25 days of holiday (buy/sell up to five days), accrue 1 day extra every 2 years, with bonus holidays too! An earlier finish on Friday (4pm!) An opportunity to give back: "Day off for good cause" (on a workday) A huge range of flexible benefits, including climate perks and an EV car leasing scheme Future Prospects: Have the scope to develop on to Level 5 and Level 6 qualifications should you chose to Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers. Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on. Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5 hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 17, 2024
Full time
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers. Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on. Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5 hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Would you like to be part of a company that is transforming how our customers live and work? Part of a company that has record employee engagement and a company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Manpower are a cutting-edge company dedicated to breathing new life into workplace IT through meticulous refurbishment processes. As a leader in asset up-cycling, we are committed to sustainability and reducing electronic waste. Overview: They are now seeking an apprentice to work within their Erskine site. The apprentice will work within the Lifecycle Services Delivery Operation. Our facility is designed to refurbish and remarket preowned IT assets where possible or ethically recycle if no longer usable. The successful candidate will form part of a compact, agile, and adaptive test team which has varied across the board from industry standard servers, third party computing to networking. Responsibilities: Performing Data Erasure by manufacturing resets to IT equipment to ensure all customer data is eradicated Becoming a superuser in Linux Red Hat which they will use to test inbound enterprise material with custom scripts specific to stress test products including debugging Problem solving by debugging inbound material which may have components removed or components in the incorrect position. If a script fails, understanding why it failed and take the correct steps to resolve the issue. Working on various products including servers, storage and networking (using terminal software such as Putty & Power Term) Using Microsoft Outlook and Teams to provide updates on products to wider parts of the business Working within a small test team to achieve business metrics by measuring cycle time to see how many days customer orders are in test phase Desirable skills: Excellent attitude to work Compliant timekeeping and attendance Interest or experience in working with computer program languages Strong problem-solving skills Analytical learner and process driven Salary: £17,550 per annum Working hours: Monday to Friday, 9am - 5pm Benefits: 28 days holiday per year (pro rata) Free onsite parking Free tea/coffee/soft drinks Free onsite gym Onsite café bar Branded workwear Feel Good Friday (1st Friday of the month early finish 1.30 pm) Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 16, 2024
Full time
Employer description: Would you like to be part of a company that is transforming how our customers live and work? Part of a company that has record employee engagement and a company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Manpower are a cutting-edge company dedicated to breathing new life into workplace IT through meticulous refurbishment processes. As a leader in asset up-cycling, we are committed to sustainability and reducing electronic waste. Overview: They are now seeking an apprentice to work within their Erskine site. The apprentice will work within the Lifecycle Services Delivery Operation. Our facility is designed to refurbish and remarket preowned IT assets where possible or ethically recycle if no longer usable. The successful candidate will form part of a compact, agile, and adaptive test team which has varied across the board from industry standard servers, third party computing to networking. Responsibilities: Performing Data Erasure by manufacturing resets to IT equipment to ensure all customer data is eradicated Becoming a superuser in Linux Red Hat which they will use to test inbound enterprise material with custom scripts specific to stress test products including debugging Problem solving by debugging inbound material which may have components removed or components in the incorrect position. If a script fails, understanding why it failed and take the correct steps to resolve the issue. Working on various products including servers, storage and networking (using terminal software such as Putty & Power Term) Using Microsoft Outlook and Teams to provide updates on products to wider parts of the business Working within a small test team to achieve business metrics by measuring cycle time to see how many days customer orders are in test phase Desirable skills: Excellent attitude to work Compliant timekeeping and attendance Interest or experience in working with computer program languages Strong problem-solving skills Analytical learner and process driven Salary: £17,550 per annum Working hours: Monday to Friday, 9am - 5pm Benefits: 28 days holiday per year (pro rata) Free onsite parking Free tea/coffee/soft drinks Free onsite gym Onsite café bar Branded workwear Feel Good Friday (1st Friday of the month early finish 1.30 pm) Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Job role: CMM Programmer - Quality Inspector. Salary: £40,000 - £45,000 Location: Southam, Warwickshire Hours: 7:30am - 16:30pm Monday - Thursday. Friday 7:30am - 12:30pm. Job Type: Full Time, Permanent The Company: Interaction Technical have partnered with a well-established precision engineering company looking for a experainced CMM Programmer with Zeiss and Mitutoyo experience, The Company is a leading component manufacturer and supplier, specialising in the machining and assembly of a number of product ranges for the compressor, energy, and electrification markets. The Benefits: Salary between £40,000-£45,000 dependent on experience 30 days holiday including bank holidays Company Pension Scheme Flexible hours acceptable Overtime occasionally available Fuel and travel paid for wen visiting Market Harborough site The Role: Programme CMM machines for various components. Zeiss and Mitutoyo. Capable of using more traditional checking equipment, height gauges, micrometers, verniers, gauging (hard & electronic) etc. Understand & interpret 2D drawings and models. Control & influence quality procedures. Be the hands on part of the NPI / design team introduction. Work closely with engineering during 1st off to production. Support the production team on a day to day basis to ensure timely delivery of customer expectations. Support the machining cells on real time problem resolution and quality issues. Be proactive in the recommendation of new or improved quality techniques. Identify waist and define methods of reduction within the process to allow continual improvement. The Requirements: Minimum 5 years worth of experience as an CMM Programmer CMM Programming & setting up of new checking processes. A proven track record within quality department / role. Able to read and interpret 2D drawings and models. A good knowledge of castings. A good knowledge of machining. Good communication skills. 1st off inspection & reporting. Experienced in NPI and process improvements. Communicating and presenting data effectively. Familiar with Quality Systems / PPAP & Environmental Issues. Experience implementing Lean improvements. Ability to pick up a project from cradle to grave hitting pre-determined time lines. Experienced in Quality Processes including First Offs, APQP, NPI and inspection Knowledge of ISO9002 and other relevant systems. Education / Qualifications: Recognised Technical Apprenticeship. HNC level equivalent in manufacturing engineering or equivalent experience. CMM programming experience. Quality department background. Use of MS Excel, Word, PowerPoint. Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Sam on or email me on Thank you for taking the time, we hope to speak in the near future. Similar Roles: Maintenance Technician, Service Engineer, Mechanical Engineer, Electrical Engineer, Multi-skilled technician/Engineer, Automation Engineer, Maintenance Engineer, Multi-Skilled Engineer &E
Apr 16, 2024
Full time
Job role: CMM Programmer - Quality Inspector. Salary: £40,000 - £45,000 Location: Southam, Warwickshire Hours: 7:30am - 16:30pm Monday - Thursday. Friday 7:30am - 12:30pm. Job Type: Full Time, Permanent The Company: Interaction Technical have partnered with a well-established precision engineering company looking for a experainced CMM Programmer with Zeiss and Mitutoyo experience, The Company is a leading component manufacturer and supplier, specialising in the machining and assembly of a number of product ranges for the compressor, energy, and electrification markets. The Benefits: Salary between £40,000-£45,000 dependent on experience 30 days holiday including bank holidays Company Pension Scheme Flexible hours acceptable Overtime occasionally available Fuel and travel paid for wen visiting Market Harborough site The Role: Programme CMM machines for various components. Zeiss and Mitutoyo. Capable of using more traditional checking equipment, height gauges, micrometers, verniers, gauging (hard & electronic) etc. Understand & interpret 2D drawings and models. Control & influence quality procedures. Be the hands on part of the NPI / design team introduction. Work closely with engineering during 1st off to production. Support the production team on a day to day basis to ensure timely delivery of customer expectations. Support the machining cells on real time problem resolution and quality issues. Be proactive in the recommendation of new or improved quality techniques. Identify waist and define methods of reduction within the process to allow continual improvement. The Requirements: Minimum 5 years worth of experience as an CMM Programmer CMM Programming & setting up of new checking processes. A proven track record within quality department / role. Able to read and interpret 2D drawings and models. A good knowledge of castings. A good knowledge of machining. Good communication skills. 1st off inspection & reporting. Experienced in NPI and process improvements. Communicating and presenting data effectively. Familiar with Quality Systems / PPAP & Environmental Issues. Experience implementing Lean improvements. Ability to pick up a project from cradle to grave hitting pre-determined time lines. Experienced in Quality Processes including First Offs, APQP, NPI and inspection Knowledge of ISO9002 and other relevant systems. Education / Qualifications: Recognised Technical Apprenticeship. HNC level equivalent in manufacturing engineering or equivalent experience. CMM programming experience. Quality department background. Use of MS Excel, Word, PowerPoint. Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Sam on or email me on Thank you for taking the time, we hope to speak in the near future. Similar Roles: Maintenance Technician, Service Engineer, Mechanical Engineer, Electrical Engineer, Multi-skilled technician/Engineer, Automation Engineer, Maintenance Engineer, Multi-Skilled Engineer &E
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living. This is a full-time permanent role, with hybrid working (at least two days in the office). You will be based at our office in Farringdon, London, and will be required to travel to our office in Twickenham on Tuesdays for weekly team meetings. This role: We are recruiting for an Infrastructure Engineer to join the busy and dynamic Infrastructure Architecture Team. You will be joining at an interesting time in the growing team where you will be afforded the opportunity to make your mark on the Microsoft Active Directory and Server estate and ongoing transformation. You will administer the day-to-day operations of IT infrastructure and services. Work with the Architecture, Service Delivery, and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of IT infrastructure operations, services, projects, and initiatives. What you'll need to succeed: 5+ years of Windows Active Directory and server administration Experience in managing hundreds of server VM?s in a VMware vSphere and MS Active Directory domain environment, synchronised with Azure AD/Entra ID Experience with enterprise data storage systems Office 365 administration and PowerShell scripting Advanced troubleshooting, root cause analysis, and optimisation experience Knowledge of VMware virtualised infrastructure and operations Experience with enterprise data storage systems Experience in managing complex LAN, WAN infrastructure, and data centre operations and exposure to SIEM operations Experience with backup and disaster recovery solutions, specifically Veeam Administration of Gateways and Internet content filtering solutions Change management processes Project management and delivery Microsoft Windows Server 2016 or 2019 certifications Excellent demand management, planning, organisation and prioritisation skills Ability to undertake out-of-hours work, during the evenings and at weekends Experience with ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interview dates: 1st interviews 25/04, 2nd interviews 26 & 29/04 Please see the attached job description and recruitment notes available for direct applicants & agencies. Please note we are only looking for London based applicants. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 16, 2024
Full time
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living. This is a full-time permanent role, with hybrid working (at least two days in the office). You will be based at our office in Farringdon, London, and will be required to travel to our office in Twickenham on Tuesdays for weekly team meetings. This role: We are recruiting for an Infrastructure Engineer to join the busy and dynamic Infrastructure Architecture Team. You will be joining at an interesting time in the growing team where you will be afforded the opportunity to make your mark on the Microsoft Active Directory and Server estate and ongoing transformation. You will administer the day-to-day operations of IT infrastructure and services. Work with the Architecture, Service Delivery, and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of IT infrastructure operations, services, projects, and initiatives. What you'll need to succeed: 5+ years of Windows Active Directory and server administration Experience in managing hundreds of server VM?s in a VMware vSphere and MS Active Directory domain environment, synchronised with Azure AD/Entra ID Experience with enterprise data storage systems Office 365 administration and PowerShell scripting Advanced troubleshooting, root cause analysis, and optimisation experience Knowledge of VMware virtualised infrastructure and operations Experience with enterprise data storage systems Experience in managing complex LAN, WAN infrastructure, and data centre operations and exposure to SIEM operations Experience with backup and disaster recovery solutions, specifically Veeam Administration of Gateways and Internet content filtering solutions Change management processes Project management and delivery Microsoft Windows Server 2016 or 2019 certifications Excellent demand management, planning, organisation and prioritisation skills Ability to undertake out-of-hours work, during the evenings and at weekends Experience with ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interview dates: 1st interviews 25/04, 2nd interviews 26 & 29/04 Please see the attached job description and recruitment notes available for direct applicants & agencies. Please note we are only looking for London based applicants. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Employer description: Co-op Academies Trust aims to provide an outstanding education for all our learners, founded on co-operative values, at the heart of the community. It is responsible for twenty-eight academies in West Yorkshire, Wirral, Manchester and Stoke-on-Trent with the Co-op acting as the sponsor. Purpose of role: The purpose of the Data Analyst is to support the Head of Data as the trust is growing. The Data Analyst will receive guidance and training from the Head of Data, allowing them to become embedded within the data team and become an effective practitioner. The Data Analyst will receive exposure to all aspects of educational data and will be expected to support on key aspects of collecting, quality assuring, analysing and interpreting educational data. This will in turn result in the Data Analyst and Head of Data working collaboratively to support and advise on key strategic decisions to improve student learning outcomes and experiences at Co-op Academies Trust. Location: Hybrid / One Angel Square, Manchester, M60 0AG Salary: £24,294 per annum. Key accountabilities: Creating data analysis and discuss any relevant updates from the Department for Education. Auditing, designing and implementing efficient systems for collecting and analysing data to support school improvement. Analysis of attendance data and identify trends and work hard to find alternative formats to present data in formats that are suitable for a variety of stakeholders. Produce accurate and insightful reports for the Trust board, SLT, and school leaders using data dashboards. The data analyst will ensure they support Academy Data teams and the Head of Data during results week by publishing examination data for students and the trust. Support academies with Arbor MIS functionality with the recent change of MIS. Support academies with using Arbor MIS and associated systems is optimised ensuring seamless transfer of data between MIS modules. Support academies with the maintenance of the Arbor MIS, including student, attendance, behaviour, assessment, staff, hr & absence data. Support academies with preparation and maintenance of assessment marksheets for data entry. (training will be provided) These duties are neither exclusive nor exhaustive, and the post holder will be required to undertake other duties and responsibilities, which the Academy Trust may determine. Requirements: Experience of diagnosing and problem solving Experience of analysing data to identify trends Able to use judgement to solve straightforward problems to support the operation of computers and networks Basic knowledge of Power BI and/or Looker Data Studio Able to produce reports and charts communicating trends within data to non-specialists An innovative approach, enthusiastic and action orientated. Desire to continually improve, constantly raising the bar Able to work flexibly according to the needs of the Team Please note that the successful applicant will be required to comply with all Trust Policies. This post is subject to an enhanced DBS check. We value variety and individual differences, and aim to create a culture, environment and practices at all levels which encompass acceptance, respect and inclusion. All our colleagues are expected to demonstrate a commitment to co-operative values and principles, and the Ways of Being Co-op. Entry requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role)Plus: 5 GCSE's, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: As well as 5% cash-back you'll get being a Co-op member, you'll get a Co-op colleague discount card. This gives you 10% discount in our Co-op Food stores. Staff also receive double discounts every month! Co-operative flexible benefits (discounted line rental and broadband package, family care advice and cycle to work scheme) Discounted gym membership and leisure activities which includes discounts on MerlinEntertainments (Sea Life, Legoland etc), Virgin Experience Days, SuperBreak and many more! Co-operative Credit Union: save directly from your salary and receive a competitive dividend. Borrowers can benefit from very competitive interest rates & terms (in comparison with other high street lenders) Co-op Funeral care benefit Season ticket and rental deposit loans Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 16, 2024
Full time
Employer description: Co-op Academies Trust aims to provide an outstanding education for all our learners, founded on co-operative values, at the heart of the community. It is responsible for twenty-eight academies in West Yorkshire, Wirral, Manchester and Stoke-on-Trent with the Co-op acting as the sponsor. Purpose of role: The purpose of the Data Analyst is to support the Head of Data as the trust is growing. The Data Analyst will receive guidance and training from the Head of Data, allowing them to become embedded within the data team and become an effective practitioner. The Data Analyst will receive exposure to all aspects of educational data and will be expected to support on key aspects of collecting, quality assuring, analysing and interpreting educational data. This will in turn result in the Data Analyst and Head of Data working collaboratively to support and advise on key strategic decisions to improve student learning outcomes and experiences at Co-op Academies Trust. Location: Hybrid / One Angel Square, Manchester, M60 0AG Salary: £24,294 per annum. Key accountabilities: Creating data analysis and discuss any relevant updates from the Department for Education. Auditing, designing and implementing efficient systems for collecting and analysing data to support school improvement. Analysis of attendance data and identify trends and work hard to find alternative formats to present data in formats that are suitable for a variety of stakeholders. Produce accurate and insightful reports for the Trust board, SLT, and school leaders using data dashboards. The data analyst will ensure they support Academy Data teams and the Head of Data during results week by publishing examination data for students and the trust. Support academies with Arbor MIS functionality with the recent change of MIS. Support academies with using Arbor MIS and associated systems is optimised ensuring seamless transfer of data between MIS modules. Support academies with the maintenance of the Arbor MIS, including student, attendance, behaviour, assessment, staff, hr & absence data. Support academies with preparation and maintenance of assessment marksheets for data entry. (training will be provided) These duties are neither exclusive nor exhaustive, and the post holder will be required to undertake other duties and responsibilities, which the Academy Trust may determine. Requirements: Experience of diagnosing and problem solving Experience of analysing data to identify trends Able to use judgement to solve straightforward problems to support the operation of computers and networks Basic knowledge of Power BI and/or Looker Data Studio Able to produce reports and charts communicating trends within data to non-specialists An innovative approach, enthusiastic and action orientated. Desire to continually improve, constantly raising the bar Able to work flexibly according to the needs of the Team Please note that the successful applicant will be required to comply with all Trust Policies. This post is subject to an enhanced DBS check. We value variety and individual differences, and aim to create a culture, environment and practices at all levels which encompass acceptance, respect and inclusion. All our colleagues are expected to demonstrate a commitment to co-operative values and principles, and the Ways of Being Co-op. Entry requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role)Plus: 5 GCSE's, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: As well as 5% cash-back you'll get being a Co-op member, you'll get a Co-op colleague discount card. This gives you 10% discount in our Co-op Food stores. Staff also receive double discounts every month! Co-operative flexible benefits (discounted line rental and broadband package, family care advice and cycle to work scheme) Discounted gym membership and leisure activities which includes discounts on MerlinEntertainments (Sea Life, Legoland etc), Virgin Experience Days, SuperBreak and many more! Co-operative Credit Union: save directly from your salary and receive a competitive dividend. Borrowers can benefit from very competitive interest rates & terms (in comparison with other high street lenders) Co-op Funeral care benefit Season ticket and rental deposit loans Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: About Us: With over 60 years of industry evolution, Darke & Taylor has thrived by embracing change. Our commitment to apprenticeships and sustainable practices ensures long-term career growth.From Roots to Solutions: Founded in 1958 by John Darke, we've expanded from a sole trader to a leading building services firm. Today, we offer comprehensive solutions across eight departments, from MEP design to maintenance. Overview: We are now looking for an eager candidate to join us as an apprentice. The apprentice's primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity and user experience. This role is suited to someone with a keen interest in computers and networks, looking to develop their technical knowledge and gain valuable experience working as part of a team. Main Role & Responsibilities: You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with laptops, monitors, printers etc. But as time goes by, will undertake more complex tasks and will be set independent work to complete, which will be checked by senior staff. Answering the telephone, responding to emails and updating requests. Provide first line analysis of all IT issues and ensure that SLA's are met. Keep customers informed of the status and progress of tasks and update tickets. Complete other service-related tasks as required by your manager. Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time. Duties also include installation of software and hardware and supporting business critical systems, operating system, applications, databases desktops, peripherals and infrastructure network & telephone systems. What we are looking for: Desired personal specification: Good verbal and written communication skills You will have good general IT skills and an interest in technology Reliable and disciplined You will be team spirited but also be able to work on your own Can demonstrate a positive, enthusiastic, committed and flexible attitude towards work, team member, colleagues and other persons Good attention to detail Keen to learn and progress technical skills Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Scope: The role is primarily desk based. Occasional travel to customer sites for install/fault resolution. Ensuring commitment to core values, working in line with 'best practice' ensuring compliance to relevant policies. To maintain confidentiality and discretion. Required to develop a good working knowledge of technical products and services. Working week: 8am-5pm, Monday to Friday (this may differ depending if we are working on a project). Benefits: 32 days holiday per year (including bank holidays) Employer provides a high-quality, work-based training programme which has won awards. Career development training Life Assurance scheme Company contribution pension at 21 years old (you can opt in at 18 years old) Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 16, 2024
Full time
Employer description: About Us: With over 60 years of industry evolution, Darke & Taylor has thrived by embracing change. Our commitment to apprenticeships and sustainable practices ensures long-term career growth.From Roots to Solutions: Founded in 1958 by John Darke, we've expanded from a sole trader to a leading building services firm. Today, we offer comprehensive solutions across eight departments, from MEP design to maintenance. Overview: We are now looking for an eager candidate to join us as an apprentice. The apprentice's primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity and user experience. This role is suited to someone with a keen interest in computers and networks, looking to develop their technical knowledge and gain valuable experience working as part of a team. Main Role & Responsibilities: You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with laptops, monitors, printers etc. But as time goes by, will undertake more complex tasks and will be set independent work to complete, which will be checked by senior staff. Answering the telephone, responding to emails and updating requests. Provide first line analysis of all IT issues and ensure that SLA's are met. Keep customers informed of the status and progress of tasks and update tickets. Complete other service-related tasks as required by your manager. Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time. Duties also include installation of software and hardware and supporting business critical systems, operating system, applications, databases desktops, peripherals and infrastructure network & telephone systems. What we are looking for: Desired personal specification: Good verbal and written communication skills You will have good general IT skills and an interest in technology Reliable and disciplined You will be team spirited but also be able to work on your own Can demonstrate a positive, enthusiastic, committed and flexible attitude towards work, team member, colleagues and other persons Good attention to detail Keen to learn and progress technical skills Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Scope: The role is primarily desk based. Occasional travel to customer sites for install/fault resolution. Ensuring commitment to core values, working in line with 'best practice' ensuring compliance to relevant policies. To maintain confidentiality and discretion. Required to develop a good working knowledge of technical products and services. Working week: 8am-5pm, Monday to Friday (this may differ depending if we are working on a project). Benefits: 32 days holiday per year (including bank holidays) Employer provides a high-quality, work-based training programme which has won awards. Career development training Life Assurance scheme Company contribution pension at 21 years old (you can opt in at 18 years old) Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Data Technician Apprenticeship - Level 3 / Booking Officer If you are a committed individual with a positive attitude, ready to contribute to our client's team's success and prepared to work hard and grow with them, they welcome your application. Benefits of joining our client's team: Collaborate with a supportive and diverse team in a welcoming international environment. Enjoy a fulfilling role that rewards hard work and dedication. Thrive in an environment that presents daily challenges, fostering personal and professional growth. Gain valuable experience that enhances your CV and enriches your personal development journey. Opportunity to progress within the business. Our client: Our esteemed client is a leading UK-based language service provider who delivers high quality and professional interpreting, translation, and consultancy solutions around the globe. The role: Possible start date: TBC Monday to Friday; 9:00am to 6:00pm Total working hours: 40 What you will do in your working day: Manage client and contractor booking inquiries and job allocations in a fast-paced office setting. Respond promptly to telephone calls, emails, and portal requests, facilitating bookings and assigning tasks to interpreters. Ensure efficient workflow and meet daily targets by prioritising job allocation effectively. The training you will receive: Level 3 Data Technician qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: Potential contract extension or full employment Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Desired GCSE or equivalent Mathematics (Grade A - C 9/4) - Desired Skills required: Demonstrated professional demeanour, particularly in high-pressure situations. Exceptional short and long-term memory to retain crucial booking details and client information. Strong attention to detail, maintaining focus on daily tasks throughout the day. Honesty, punctuality, and a strong sense of responsibility for all assigned tasks. Proactive approach to resolving booking issues, including finding solutions and collaborating with linguists for optimal job assignments. Adherence to company procedures and policies at all times. Proficient typing skills, with basic knowledge of MS Outlook and database usage. Outstanding interpersonal, written, and verbal communication skills. Ability to provide two references from previous employers. Strong problem-solving abilities, ensuring customer satisfaction through innovative solutions. Effective multitasking skills, adapting to the daily challenges and responsibilities of the role. The apprenticeship: Qualification: Data Technician Level 3 Duration: 18 months
Apr 16, 2024
Full time
Data Technician Apprenticeship - Level 3 / Booking Officer If you are a committed individual with a positive attitude, ready to contribute to our client's team's success and prepared to work hard and grow with them, they welcome your application. Benefits of joining our client's team: Collaborate with a supportive and diverse team in a welcoming international environment. Enjoy a fulfilling role that rewards hard work and dedication. Thrive in an environment that presents daily challenges, fostering personal and professional growth. Gain valuable experience that enhances your CV and enriches your personal development journey. Opportunity to progress within the business. Our client: Our esteemed client is a leading UK-based language service provider who delivers high quality and professional interpreting, translation, and consultancy solutions around the globe. The role: Possible start date: TBC Monday to Friday; 9:00am to 6:00pm Total working hours: 40 What you will do in your working day: Manage client and contractor booking inquiries and job allocations in a fast-paced office setting. Respond promptly to telephone calls, emails, and portal requests, facilitating bookings and assigning tasks to interpreters. Ensure efficient workflow and meet daily targets by prioritising job allocation effectively. The training you will receive: Level 3 Data Technician qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: Potential contract extension or full employment Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Desired GCSE or equivalent Mathematics (Grade A - C 9/4) - Desired Skills required: Demonstrated professional demeanour, particularly in high-pressure situations. Exceptional short and long-term memory to retain crucial booking details and client information. Strong attention to detail, maintaining focus on daily tasks throughout the day. Honesty, punctuality, and a strong sense of responsibility for all assigned tasks. Proactive approach to resolving booking issues, including finding solutions and collaborating with linguists for optimal job assignments. Adherence to company procedures and policies at all times. Proficient typing skills, with basic knowledge of MS Outlook and database usage. Outstanding interpersonal, written, and verbal communication skills. Ability to provide two references from previous employers. Strong problem-solving abilities, ensuring customer satisfaction through innovative solutions. Effective multitasking skills, adapting to the daily challenges and responsibilities of the role. The apprenticeship: Qualification: Data Technician Level 3 Duration: 18 months
Employer Description : Based in Bath with our head office in Bath, Tivarri is a cybersecurity and cloud computing consultancy, focused on providing cloud services for financial services organisations. Main Responsibilities: To work on the Helpdesk dealing with customer's IT issues and ensure helpdesk systems, logs and records are kept up to date. To provide an initial analysis and work to provide a first fix for the customer whenever possible. Escalate issues and alert a senior member of staff as appropriate Be aware of Service Level Agreements and monitor performance against them Be able to diagnose technical faults quickly and accurately using the remote access diagnostic tools available. Desirable Skills: Excellent customer facing skills Good telephone manner Basic knowledge of Microsoft Windows and associated applications e.g., Microsoft Office Attention to detail Good communication, problem solving and technical writing skills. Personal Qualities: Able to work as part of team Not to be afraid to ask questions Honesty - we pride ourselves in being honest with each other and our clients Desired Qualifications: Good GCSE passes in Maths and English. A levels (or equivalent) advantageous, but not essential. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Company Perks: Structured training Close to transport Company pension Microsoft exams provided upon agreement Increase pay with each pre-agreed Microsoft exam passed, this can be worth up to £4k per annum in salary increases Exposure to wide range of technologies, including servers, data centres, networks and security Free tea & coffee Future Prospects: Most apprentices end up staying with the business for the long term. As an employer we are happy to continue to support learning, this can mean going from Level 3 to Level 4 or above. We are currently supporting apprentices through degrees and a Masters track also available. We look for candidates that like to continue to learn and progress throughout their career. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 16, 2024
Full time
Employer Description : Based in Bath with our head office in Bath, Tivarri is a cybersecurity and cloud computing consultancy, focused on providing cloud services for financial services organisations. Main Responsibilities: To work on the Helpdesk dealing with customer's IT issues and ensure helpdesk systems, logs and records are kept up to date. To provide an initial analysis and work to provide a first fix for the customer whenever possible. Escalate issues and alert a senior member of staff as appropriate Be aware of Service Level Agreements and monitor performance against them Be able to diagnose technical faults quickly and accurately using the remote access diagnostic tools available. Desirable Skills: Excellent customer facing skills Good telephone manner Basic knowledge of Microsoft Windows and associated applications e.g., Microsoft Office Attention to detail Good communication, problem solving and technical writing skills. Personal Qualities: Able to work as part of team Not to be afraid to ask questions Honesty - we pride ourselves in being honest with each other and our clients Desired Qualifications: Good GCSE passes in Maths and English. A levels (or equivalent) advantageous, but not essential. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Company Perks: Structured training Close to transport Company pension Microsoft exams provided upon agreement Increase pay with each pre-agreed Microsoft exam passed, this can be worth up to £4k per annum in salary increases Exposure to wide range of technologies, including servers, data centres, networks and security Free tea & coffee Future Prospects: Most apprentices end up staying with the business for the long term. As an employer we are happy to continue to support learning, this can mean going from Level 3 to Level 4 or above. We are currently supporting apprentices through degrees and a Masters track also available. We look for candidates that like to continue to learn and progress throughout their career. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Turn IT on (TIO) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education, and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. turn IT on is a friendly and supportive place to work where people feel trusted and respected. Mission Statement: To transform the use of technology in schools. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Your key role will be to: Provide general and routine ICT support to staff and pupils within the school, e.g., basic IT diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. You must be dedicated to learning and delivering the TIO support service in a manner that embraces our company values and culture. Responsibilities: will include but not be limited to: Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service Requesting, follow up and closing quotes with adequate description and detail Technical Responsibilities: Learn to maintain an up-to-date and accurate database of school hardware and software. Learn and demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation Quality Management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances are reported (for any mistakes or complaints etc.) General: will be to: Attend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines. Ensure excellent communication with schools, manager, and other team members. What we are looking for: Essential skills / ability: Basic experience & knowledge of ICT and technical issues Willing and quick to learn new programs or website interfaces Flexible and approachable Committed to make a positive impact to your end users including teachers and pupils Adaptable and able to cope with change including travel to a variety of schools Able to work independently and good at planning and organising your own time Excellent team player Excellent customer services skills Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 16, 2024
Full time
Employer description: Turn IT on (TIO) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education, and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. turn IT on is a friendly and supportive place to work where people feel trusted and respected. Mission Statement: To transform the use of technology in schools. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Your key role will be to: Provide general and routine ICT support to staff and pupils within the school, e.g., basic IT diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. You must be dedicated to learning and delivering the TIO support service in a manner that embraces our company values and culture. Responsibilities: will include but not be limited to: Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service Requesting, follow up and closing quotes with adequate description and detail Technical Responsibilities: Learn to maintain an up-to-date and accurate database of school hardware and software. Learn and demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation Quality Management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances are reported (for any mistakes or complaints etc.) General: will be to: Attend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines. Ensure excellent communication with schools, manager, and other team members. What we are looking for: Essential skills / ability: Basic experience & knowledge of ICT and technical issues Willing and quick to learn new programs or website interfaces Flexible and approachable Committed to make a positive impact to your end users including teachers and pupils Adaptable and able to cope with change including travel to a variety of schools Able to work independently and good at planning and organising your own time Excellent team player Excellent customer services skills Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Overview We now have an exciting opportunity to be part of our expanding, talented Scrum team. We are looking for a highly motivated Software Engineer to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. Our Software Developers will be reporting into our Product Owner assisting with our bespoke award-winning IT system Evolve and is a fundamental role to our growth and success. You will analyse and provide deep subject matter expertise while facilitating internal and external collaboration using the product knowledge acquired. Responsibilities As our Solus Software Developer you will: Develop new products and features end to end. Build good working relationships across relevant third-party suppliers or partners to maximise business outcomes Work across a wide range of technologies, across web, mobile apps, API, backend, and databases which are currently hosted within Azure Work with the team to remove impediments to delivery in line with policy, process and other guidelines applying Business knowledge and expertise product owner who is responsible for a single product backlog Seek exposure to insurers and other industries to share learning; attend key industry events and forums. This role would suit someone with a structured methodology and desire to lead change. Qualifications Agile values, principles, and approaches as well as Scrum framework Advocate of code quality, clean code, and best practice. Microsoft stack knowledge (C#, .NET Core, SQL, Azure) Experience of test-driven development (unit testing, mocking, integration testing) Understanding of DevOps practices (CI & CD) Familiarity of Cloud environments (e.g., Azure) Web/App experience Excellent communication skills Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country wholly owned by Aviva, employing over 900 expert people across 25 UK locations, and have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days
Apr 16, 2024
Full time
Overview We now have an exciting opportunity to be part of our expanding, talented Scrum team. We are looking for a highly motivated Software Engineer to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. Our Software Developers will be reporting into our Product Owner assisting with our bespoke award-winning IT system Evolve and is a fundamental role to our growth and success. You will analyse and provide deep subject matter expertise while facilitating internal and external collaboration using the product knowledge acquired. Responsibilities As our Solus Software Developer you will: Develop new products and features end to end. Build good working relationships across relevant third-party suppliers or partners to maximise business outcomes Work across a wide range of technologies, across web, mobile apps, API, backend, and databases which are currently hosted within Azure Work with the team to remove impediments to delivery in line with policy, process and other guidelines applying Business knowledge and expertise product owner who is responsible for a single product backlog Seek exposure to insurers and other industries to share learning; attend key industry events and forums. This role would suit someone with a structured methodology and desire to lead change. Qualifications Agile values, principles, and approaches as well as Scrum framework Advocate of code quality, clean code, and best practice. Microsoft stack knowledge (C#, .NET Core, SQL, Azure) Experience of test-driven development (unit testing, mocking, integration testing) Understanding of DevOps practices (CI & CD) Familiarity of Cloud environments (e.g., Azure) Web/App experience Excellent communication skills Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country wholly owned by Aviva, employing over 900 expert people across 25 UK locations, and have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days
Telematics Installation Engineer Monday - Friday (days) overtime available Salary: £30,000 to £32,000 basic per annum (dependant on experience), plus overtime and bonus with potential to earn in excess of £40,000 per annum. Home Based- Mobile working ( Paid door to door) Patch- Kent and Surrey includes Dartford, Rochester, Bromley, Sittingbourne, Maidstone and Sevenoaks. Who You Are! As a Telematics Installation Engineer you are a very important part of our business because you directly impact customer satisfaction and act as an ambassador for our brand. Your role goes beyond simply addressing our customer's needs; you are instrumental in representing ensuring that our customers receive a seamless service. The Opportunity We are looking for a proactive Telematics Installation Engineer. Due to our continued growth, we currently have fantastic opportunities for the right people to further enhance our existing team. Ideally, you will have previous automotive industry experience and may have worked in a variety of roles including auto-electrician, field service engineer, technician, telematics installer. This is a friendly team. You will be joining a very supportive manager who possesses a wealth of industry knowledge. We believe that our team is our greatest asset. We offer not just a job, but a promising career path where individual growth aligns with company progress. Our employees thrive in a culture of continuous learning, innovation, and collaboration. We are investing in talent, and if you bring passion, expertise, and a drive to innovate, we will provide the platforms, tools, and environment to amplify your success. Our Company Nationwide Fleet Installations has very recently acquired Avian Fleet, uniting two of the UK's largest independent installers. We stand at the forefront of the fleet installations and telematics solutions industry in the UK. Our expertise encompasses comprehensive mobile installation and servicing of advanced telematics and diverse vehicle technologies. With over one million on-the-road installations under our belt, we have honed our skills to meet the dynamic needs of fleet operators and vehicle equipment providers. Telematics Installation Engineer Overview Attending service and installation calls within our agreed timescales Providing accurate and timely information to our field deployment team Good working knowledge of Telematics and other ancillary equipment Proficient in using a laptop/iPad to report and capture document and installation data Mentoring apprentices. (desirable) You will work within a team of Engineers to maintain and improve productivity and efficiency Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice To be the face of Nationwide Fleet Installation and first port of call for our customers Must have exceptional organisation skills as responsible for holding and maintaining company equipment, including stock, consumables and company vehicles Your duties will include the installation and maintenance of the following across various types of vehicles: MDVR & Vehicle CCTV installations Vehicle Safety Equipment Visual Warning Equipment Sensors and Radar installations Specialist Vehicle installations Telematics Installation Engineer Benefits: Home Based- Mobile working ( Paid door to door) Paid day off every year for your birthday! 28 days holiday (including bank holidays) Workplace pension scheme. Refer a friend scheme Are you the person for this role / Is this role for you? Skills and Experience we are looking for Field based installations and service engineering Installing telematics equipment Installing aftermarket equipment to the highest of standards, ensuring it is both safe and reliable The ability to fault find and identify the root cause of any technical issues Skills in a field-based customer service environment The use of digital multi-meters and test equipment Current legislation relating to vehicle installations and industry standards Proficient level in the use of Microsoft office package Excellent soldering skills Occasionally working abnormal hours, away from home and visiting customer sites at short notice If this opportunity sounds of interest then we would love to hear from you!
Apr 16, 2024
Full time
Telematics Installation Engineer Monday - Friday (days) overtime available Salary: £30,000 to £32,000 basic per annum (dependant on experience), plus overtime and bonus with potential to earn in excess of £40,000 per annum. Home Based- Mobile working ( Paid door to door) Patch- Kent and Surrey includes Dartford, Rochester, Bromley, Sittingbourne, Maidstone and Sevenoaks. Who You Are! As a Telematics Installation Engineer you are a very important part of our business because you directly impact customer satisfaction and act as an ambassador for our brand. Your role goes beyond simply addressing our customer's needs; you are instrumental in representing ensuring that our customers receive a seamless service. The Opportunity We are looking for a proactive Telematics Installation Engineer. Due to our continued growth, we currently have fantastic opportunities for the right people to further enhance our existing team. Ideally, you will have previous automotive industry experience and may have worked in a variety of roles including auto-electrician, field service engineer, technician, telematics installer. This is a friendly team. You will be joining a very supportive manager who possesses a wealth of industry knowledge. We believe that our team is our greatest asset. We offer not just a job, but a promising career path where individual growth aligns with company progress. Our employees thrive in a culture of continuous learning, innovation, and collaboration. We are investing in talent, and if you bring passion, expertise, and a drive to innovate, we will provide the platforms, tools, and environment to amplify your success. Our Company Nationwide Fleet Installations has very recently acquired Avian Fleet, uniting two of the UK's largest independent installers. We stand at the forefront of the fleet installations and telematics solutions industry in the UK. Our expertise encompasses comprehensive mobile installation and servicing of advanced telematics and diverse vehicle technologies. With over one million on-the-road installations under our belt, we have honed our skills to meet the dynamic needs of fleet operators and vehicle equipment providers. Telematics Installation Engineer Overview Attending service and installation calls within our agreed timescales Providing accurate and timely information to our field deployment team Good working knowledge of Telematics and other ancillary equipment Proficient in using a laptop/iPad to report and capture document and installation data Mentoring apprentices. (desirable) You will work within a team of Engineers to maintain and improve productivity and efficiency Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice To be the face of Nationwide Fleet Installation and first port of call for our customers Must have exceptional organisation skills as responsible for holding and maintaining company equipment, including stock, consumables and company vehicles Your duties will include the installation and maintenance of the following across various types of vehicles: MDVR & Vehicle CCTV installations Vehicle Safety Equipment Visual Warning Equipment Sensors and Radar installations Specialist Vehicle installations Telematics Installation Engineer Benefits: Home Based- Mobile working ( Paid door to door) Paid day off every year for your birthday! 28 days holiday (including bank holidays) Workplace pension scheme. Refer a friend scheme Are you the person for this role / Is this role for you? Skills and Experience we are looking for Field based installations and service engineering Installing telematics equipment Installing aftermarket equipment to the highest of standards, ensuring it is both safe and reliable The ability to fault find and identify the root cause of any technical issues Skills in a field-based customer service environment The use of digital multi-meters and test equipment Current legislation relating to vehicle installations and industry standards Proficient level in the use of Microsoft office package Excellent soldering skills Occasionally working abnormal hours, away from home and visiting customer sites at short notice If this opportunity sounds of interest then we would love to hear from you!
Telematics Installation Engineer Monday - Friday (days) overtime available Salary: £30,000 to £32,000 basic per annum (dependant on experience), plus overtime and bonus with potential to earn in excess of £40,000 per annum. Home Based- Mobile working ( Paid door to door) Patch- Birmingham, Coventry, Dudley, Wolverhampton. Who You Are! As a Telematics Installation Engineer you are a very important part of our business because you directly impact customer satisfaction and act as an ambassador for our brand. Your role goes beyond simply addressing our customer's needs; you are instrumental in representing ensuring that our customers receive a seamless service. The Opportunity We are looking for a proactive Telematics Installation Engineer. Due to our continued growth, we currently have fantastic opportunities for the right people to further enhance our existing team. Ideally, you will have previous automotive industry experience and may have worked in a variety of roles including auto-electrician, field service engineer, technician, telematics installer. This is a friendly team. You will be joining a very supportive manager who possesses a wealth of industry knowledge. We believe that our team is our greatest asset. We offer not just a job, but a promising career path where individual growth aligns with company progress. Our employees thrive in a culture of continuous learning, innovation, and collaboration. We are investing in talent, and if you bring passion, expertise, and a drive to innovate, we will provide the platforms, tools, and environment to amplify your success. Our Company Nationwide Fleet Installations has very recently acquired Avian Fleet, uniting two of the UK's largest independent installers. We stand at the forefront of the fleet installations and telematics solutions industry in the UK. Our expertise encompasses comprehensive mobile installation and servicing of advanced telematics and diverse vehicle technologies. With over one million on-the-road installations under our belt, we have honed our skills to meet the dynamic needs of fleet operators and vehicle equipment providers. Telematics Installation Engineer Overview Attending service and installation calls within our agreed timescales Providing accurate and timely information to our field deployment team Good working knowledge of Telematics and other ancillary equipment Proficient in using a laptop/iPad to report and capture document and installation data Mentoring apprentices. (desirable) You will work within a team of Engineers to maintain and improve productivity and efficiency Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice To be the face of Nationwide Fleet Installation and first port of call for our customers Must have exceptional organisation skills as responsible for holding and maintaining company equipment, including stock, consumables and company vehicles Your duties will include the installation and maintenance of the following across various types of vehicles: MDVR & Vehicle CCTV installations Vehicle Safety Equipment Visual Warning Equipment Sensors and Radar installations Specialist Vehicle installations Telematics Installation Engineer Benefits: Home Based- Mobile working ( Paid door to door) Paid day off every year for your birthday! 28 days holiday (including bank holidays) Workplace pension scheme. Refer a friend scheme Are you the person for this role / Is this role for you? Skills and Experience we are looking for Field based installations and service engineering Installing telematics equipment Installing aftermarket equipment to the highest of standards, ensuring it is both safe and reliable The ability to fault find and identify the root cause of any technical issues Skills in a field-based customer service environment The use of digital multi-meters and test equipment Current legislation relating to vehicle installations and industry standards Proficient level in the use of Microsoft office package Excellent soldering skills Occasionally working abnormal hours, away from home and visiting customer sites at short notice If this opportunity sounds of interest then we would love to hear from you!
Apr 16, 2024
Full time
Telematics Installation Engineer Monday - Friday (days) overtime available Salary: £30,000 to £32,000 basic per annum (dependant on experience), plus overtime and bonus with potential to earn in excess of £40,000 per annum. Home Based- Mobile working ( Paid door to door) Patch- Birmingham, Coventry, Dudley, Wolverhampton. Who You Are! As a Telematics Installation Engineer you are a very important part of our business because you directly impact customer satisfaction and act as an ambassador for our brand. Your role goes beyond simply addressing our customer's needs; you are instrumental in representing ensuring that our customers receive a seamless service. The Opportunity We are looking for a proactive Telematics Installation Engineer. Due to our continued growth, we currently have fantastic opportunities for the right people to further enhance our existing team. Ideally, you will have previous automotive industry experience and may have worked in a variety of roles including auto-electrician, field service engineer, technician, telematics installer. This is a friendly team. You will be joining a very supportive manager who possesses a wealth of industry knowledge. We believe that our team is our greatest asset. We offer not just a job, but a promising career path where individual growth aligns with company progress. Our employees thrive in a culture of continuous learning, innovation, and collaboration. We are investing in talent, and if you bring passion, expertise, and a drive to innovate, we will provide the platforms, tools, and environment to amplify your success. Our Company Nationwide Fleet Installations has very recently acquired Avian Fleet, uniting two of the UK's largest independent installers. We stand at the forefront of the fleet installations and telematics solutions industry in the UK. Our expertise encompasses comprehensive mobile installation and servicing of advanced telematics and diverse vehicle technologies. With over one million on-the-road installations under our belt, we have honed our skills to meet the dynamic needs of fleet operators and vehicle equipment providers. Telematics Installation Engineer Overview Attending service and installation calls within our agreed timescales Providing accurate and timely information to our field deployment team Good working knowledge of Telematics and other ancillary equipment Proficient in using a laptop/iPad to report and capture document and installation data Mentoring apprentices. (desirable) You will work within a team of Engineers to maintain and improve productivity and efficiency Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice To be the face of Nationwide Fleet Installation and first port of call for our customers Must have exceptional organisation skills as responsible for holding and maintaining company equipment, including stock, consumables and company vehicles Your duties will include the installation and maintenance of the following across various types of vehicles: MDVR & Vehicle CCTV installations Vehicle Safety Equipment Visual Warning Equipment Sensors and Radar installations Specialist Vehicle installations Telematics Installation Engineer Benefits: Home Based- Mobile working ( Paid door to door) Paid day off every year for your birthday! 28 days holiday (including bank holidays) Workplace pension scheme. Refer a friend scheme Are you the person for this role / Is this role for you? Skills and Experience we are looking for Field based installations and service engineering Installing telematics equipment Installing aftermarket equipment to the highest of standards, ensuring it is both safe and reliable The ability to fault find and identify the root cause of any technical issues Skills in a field-based customer service environment The use of digital multi-meters and test equipment Current legislation relating to vehicle installations and industry standards Proficient level in the use of Microsoft office package Excellent soldering skills Occasionally working abnormal hours, away from home and visiting customer sites at short notice If this opportunity sounds of interest then we would love to hear from you!
About nTrust: We are proud of the team that we've built at nTrust. Our staff have all the opportunities they desire to grow their knowledge and enhance their skills. It's their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Network Engineering Level 4 Apprenticeship. This job offers the opportunity for you to grow, working with clients on a day to day basis, supporting their continued success via email/phone and remote support software. With regular visits to client premises, a confident team player is required with a high standard of organisational skills. Salary: £18,000 per annum. could increase depending on experience, will be confirmed upon interviw Duties: will include but not be limited to: Establishing and maintaining IT and digital communication infrastructure, including wireless or LAN network. Establishing and maintaining digital communication software, including email, user logins and passwords; this includes setting up new employees with company email accounts and providing them with access to the network, as well as troubleshooting for existing employees. Making sure that the networks are protected from malware and viruses, identifying areas that might be under threat and areas where security can be improved, keeping up to date on ever-changing cyber-threats. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Providing technical support and assistance to employees. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Maintaining the company's phone system and working closely with the phone service provider to keep the lines active. Desirable skills: Excellent written and verbal communication skills at all levels for both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team Aptitude for continuous learning and development, including self-directed study when appropriate You must be presentable, confident & articulate - with an excellent telephone manner Personal qualities: Team player - we are seeking to find a motivated individual with high standards of customer service Good analytical and problem solving skills Up-to-date technical knowledge An in depth understanding of the software and equipment your customers/employees are using Good interpersonal and customer care skills Good accurate records keeping Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday to Friday, 9am - 5:30pm. Benefits: 28 days A/L (Including Bank Holidays) Paid sick leave Free on-site parking Casual dress code Friendly atmosphere Tea and Coffee machine Flexible working hours can be arranged if required! Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 15, 2024
Full time
About nTrust: We are proud of the team that we've built at nTrust. Our staff have all the opportunities they desire to grow their knowledge and enhance their skills. It's their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Network Engineering Level 4 Apprenticeship. This job offers the opportunity for you to grow, working with clients on a day to day basis, supporting their continued success via email/phone and remote support software. With regular visits to client premises, a confident team player is required with a high standard of organisational skills. Salary: £18,000 per annum. could increase depending on experience, will be confirmed upon interviw Duties: will include but not be limited to: Establishing and maintaining IT and digital communication infrastructure, including wireless or LAN network. Establishing and maintaining digital communication software, including email, user logins and passwords; this includes setting up new employees with company email accounts and providing them with access to the network, as well as troubleshooting for existing employees. Making sure that the networks are protected from malware and viruses, identifying areas that might be under threat and areas where security can be improved, keeping up to date on ever-changing cyber-threats. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Providing technical support and assistance to employees. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Maintaining the company's phone system and working closely with the phone service provider to keep the lines active. Desirable skills: Excellent written and verbal communication skills at all levels for both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team Aptitude for continuous learning and development, including self-directed study when appropriate You must be presentable, confident & articulate - with an excellent telephone manner Personal qualities: Team player - we are seeking to find a motivated individual with high standards of customer service Good analytical and problem solving skills Up-to-date technical knowledge An in depth understanding of the software and equipment your customers/employees are using Good interpersonal and customer care skills Good accurate records keeping Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday to Friday, 9am - 5:30pm. Benefits: 28 days A/L (Including Bank Holidays) Paid sick leave Free on-site parking Casual dress code Friendly atmosphere Tea and Coffee machine Flexible working hours can be arranged if required! Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer: Oxfam Apprenticeship Provider: Multiverse Apprenticeship Programme: Digital Business Level 3 Employment Contract: 18 months Schedule: 8:00am-6:00pm (shift specifics below) Mon - Fri. Start Date: June 2024 About Oxfam Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive. Join the thousands of talented and committed people, who are helping to make this a reality. About the Role Are you ready to kickstart your journey? Join our dynamic IT division as an apprentice and dive into the heart of the action with our Service Desk team! We're on the lookout for enthusiastic individuals who are ready to make waves in the world of Information Services (IS). As the frontliner, you'll be the go-to person and problem solver extraordinaire who ensures that our 'live' IS services dazzle our valued customer base. From Monday to Friday, between 8:00 am and 6:00 pm (8 hours a day max), you'll be in the epicenter of technology and make a real impact every day! A typical day Serve as the first point of contact for service-related queries, issues, and requests providing support to our users via phone, email and in-person. Log issues to ensure every Service Desk call is captured accurately and can be resolved quickly! Use your technical knowledge to assist our clients in tackling common technical hiccups, like troubleshooting. Assist in second-line support functions for the IS department, working alongside our experienced team to resolve bigger and more complex issues. Collaborate and escalate any issues to more senior stakeholders to ensure they are probably dealt with. Help to source and identify data to aid in identifying, communicating and resolving any 'known problems' within our team and/or work and support in finding solutions. Help to create and implement any training materials that support you, your team and our company missions. You must have GCSE English & Maths 4-9 (C-A ) or equivalent Skills needed Good written and verbal communication skills. Calm and composed temperament, especially under pressure. Good interpersonal skills. Dependable and reliable. Passion for learning and developing both personally and professionally. Perseverance and commitment to your goals, task and work. Adaptable and flexible in your ways of working. Enthusiasm and curiosity for technology. Some customer facing experience would be beneficial. Excitement to work within a team-oriented and fast-paced environment. Some familiarity with Oxfam's mission would be beneficial.
Apr 15, 2024
Full time
Employer: Oxfam Apprenticeship Provider: Multiverse Apprenticeship Programme: Digital Business Level 3 Employment Contract: 18 months Schedule: 8:00am-6:00pm (shift specifics below) Mon - Fri. Start Date: June 2024 About Oxfam Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive. Join the thousands of talented and committed people, who are helping to make this a reality. About the Role Are you ready to kickstart your journey? Join our dynamic IT division as an apprentice and dive into the heart of the action with our Service Desk team! We're on the lookout for enthusiastic individuals who are ready to make waves in the world of Information Services (IS). As the frontliner, you'll be the go-to person and problem solver extraordinaire who ensures that our 'live' IS services dazzle our valued customer base. From Monday to Friday, between 8:00 am and 6:00 pm (8 hours a day max), you'll be in the epicenter of technology and make a real impact every day! A typical day Serve as the first point of contact for service-related queries, issues, and requests providing support to our users via phone, email and in-person. Log issues to ensure every Service Desk call is captured accurately and can be resolved quickly! Use your technical knowledge to assist our clients in tackling common technical hiccups, like troubleshooting. Assist in second-line support functions for the IS department, working alongside our experienced team to resolve bigger and more complex issues. Collaborate and escalate any issues to more senior stakeholders to ensure they are probably dealt with. Help to source and identify data to aid in identifying, communicating and resolving any 'known problems' within our team and/or work and support in finding solutions. Help to create and implement any training materials that support you, your team and our company missions. You must have GCSE English & Maths 4-9 (C-A ) or equivalent Skills needed Good written and verbal communication skills. Calm and composed temperament, especially under pressure. Good interpersonal skills. Dependable and reliable. Passion for learning and developing both personally and professionally. Perseverance and commitment to your goals, task and work. Adaptable and flexible in your ways of working. Enthusiasm and curiosity for technology. Some customer facing experience would be beneficial. Excitement to work within a team-oriented and fast-paced environment. Some familiarity with Oxfam's mission would be beneficial.
Employer description: St Andrews is a unique and captivating place, and the University is a key part of its charm. Seven centuries of history link the students with the town, leading to the ancient and yet modern institution apparent today. Overview: Through a period of apprenticeship and training, you will learn and develop the necessary skills, expertise and experience to provide assistance to the members of the IT Service Desk and ultimately be able to fully perform the role of IT Service Desk Analyst. Responsibilities: Working with others, develop skills to provide the customer interface to IT Services via counter services, telephone and electronic communications. Contribute to handling incidents, problem records and service requests; proactively seek resolutions for customers; deal with issues and complaints in a professional and calm manner. Learning how to provide first line technical support on all IT related matters aiming at resolving majority of incidents at first point of call using advanced diagnostic techniques, system administrator rights and remote control of desktops. Developing an understanding of how to delegate incident/service requests which cannot be resolved at first point of contact to the appropriate group, retaining ownership through to resolution. Communicating with users - keeping them informed of incident progress, notifying them of impending changes or agreed outages. Contributing to user support for core University hardware and software. Endeavouring to pursue continuous service improvement culture, contribute to, maintain and update procedures. Maintaining accurate records and reporting information on the level of faults and requests by logging all relevant incident/service request details and allocating categorization and prioritisation codes. Understanding how and when to escalate to the appropriate manager any incidents that require reporting for further escalation. Assisting others to provide staff and students with support for connecting their personal computers to the University network. Contributing to effective communication with all staff and students in the resolution of faults and requests. Assisting others to define and maintain knowledge data by amending and creating documents under the approval of the IT Service Desk Supervisor. Endeavouring to keep abreast of current and emerging hardware and software technologies. Assisting others to provide cover and technical support in other areas of IT support as required. Desirable skills: Good communication skills Understand and know how to deliver a good customer service An interest and enthusiasm for IT/AV Salary: £12,194 per annum in year 1, rising to £15,243 in year 2 Working hours: Monday to Friday, 8.45am - 5pm Benefits: Annual leave of 30 days plus 5 bank holidays Staff discount scheme Subsidised sports membership Free staff parking Range of family friendly policies Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 15, 2024
Full time
Employer description: St Andrews is a unique and captivating place, and the University is a key part of its charm. Seven centuries of history link the students with the town, leading to the ancient and yet modern institution apparent today. Overview: Through a period of apprenticeship and training, you will learn and develop the necessary skills, expertise and experience to provide assistance to the members of the IT Service Desk and ultimately be able to fully perform the role of IT Service Desk Analyst. Responsibilities: Working with others, develop skills to provide the customer interface to IT Services via counter services, telephone and electronic communications. Contribute to handling incidents, problem records and service requests; proactively seek resolutions for customers; deal with issues and complaints in a professional and calm manner. Learning how to provide first line technical support on all IT related matters aiming at resolving majority of incidents at first point of call using advanced diagnostic techniques, system administrator rights and remote control of desktops. Developing an understanding of how to delegate incident/service requests which cannot be resolved at first point of contact to the appropriate group, retaining ownership through to resolution. Communicating with users - keeping them informed of incident progress, notifying them of impending changes or agreed outages. Contributing to user support for core University hardware and software. Endeavouring to pursue continuous service improvement culture, contribute to, maintain and update procedures. Maintaining accurate records and reporting information on the level of faults and requests by logging all relevant incident/service request details and allocating categorization and prioritisation codes. Understanding how and when to escalate to the appropriate manager any incidents that require reporting for further escalation. Assisting others to provide staff and students with support for connecting their personal computers to the University network. Contributing to effective communication with all staff and students in the resolution of faults and requests. Assisting others to define and maintain knowledge data by amending and creating documents under the approval of the IT Service Desk Supervisor. Endeavouring to keep abreast of current and emerging hardware and software technologies. Assisting others to provide cover and technical support in other areas of IT support as required. Desirable skills: Good communication skills Understand and know how to deliver a good customer service An interest and enthusiasm for IT/AV Salary: £12,194 per annum in year 1, rising to £15,243 in year 2 Working hours: Monday to Friday, 8.45am - 5pm Benefits: Annual leave of 30 days plus 5 bank holidays Staff discount scheme Subsidised sports membership Free staff parking Range of family friendly policies Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Metropolitan Thames Valley
Nottingham, Nottinghamshire
Job Title: 1st Line Support Engineer Location: Nottingham Job Type: Full-Time Permanent The Role: To provide end-user 1st line Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. Duties: Provide technical support to the MTVH business customers via telephone and instant chat, logging all tickets within ServiceNow. Provide high levels of customer service and manage expectations on each and every contact, ensuring that our users are satisfied with their experience. Take ownership of user Incidents and/or Service Requests, prioritize them based on an impact assessment and if applicable, resolve them within the agreed Service Levels. Analyse user Incidents and Requests quickly & effectively to either resolve tickets or triage them onwards to other teams to ensure swift resolution. Log, process and escalate more complex tickets to third-party providers, retaining ownership of these tickets and escalating where necessary. Provide technical administration in Active Directory and other applications, to support New Starters, Leavers and staff moves. Act as the first point of escalation for complaints or chase calls and deal with them in an appropriate manner. What you need to succeed: Be able to demonstrate an awareness across infrastructure disciplines, e.g. Office 365, Networking, Servers, Datacentre/storage area networks. Basic understanding of configuring Windows PCs and hardware set ups. Strong Knowledge of Windows, MS Office, business applications and experience of troubleshooting. Calm and resilient and able to continue to provide excellent levels of customer service in pressurised and challenging circumstances. A team player, working effectively with others in the team and across team boundaries, forming partnerships both within and outside the organisation. Skills: Demonstrable customer support experience, preferably in an IT Service Desk and supporting complex large- scale enterprise environments. Strong phone contact handling skills and active listening skills. An understanding of common IT Service Management Frameworks, i.e. ITIL. Experience with the use of ITSM Toolsets (ServiceNow preferred). Any exposure to SDI accreditations or similar would be beneficial. Any exposure to the Housing sector would be useful, but not essential. Microsoft MCP or above What you need to do now: If you're interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 15, 2024
Full time
Job Title: 1st Line Support Engineer Location: Nottingham Job Type: Full-Time Permanent The Role: To provide end-user 1st line Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. Duties: Provide technical support to the MTVH business customers via telephone and instant chat, logging all tickets within ServiceNow. Provide high levels of customer service and manage expectations on each and every contact, ensuring that our users are satisfied with their experience. Take ownership of user Incidents and/or Service Requests, prioritize them based on an impact assessment and if applicable, resolve them within the agreed Service Levels. Analyse user Incidents and Requests quickly & effectively to either resolve tickets or triage them onwards to other teams to ensure swift resolution. Log, process and escalate more complex tickets to third-party providers, retaining ownership of these tickets and escalating where necessary. Provide technical administration in Active Directory and other applications, to support New Starters, Leavers and staff moves. Act as the first point of escalation for complaints or chase calls and deal with them in an appropriate manner. What you need to succeed: Be able to demonstrate an awareness across infrastructure disciplines, e.g. Office 365, Networking, Servers, Datacentre/storage area networks. Basic understanding of configuring Windows PCs and hardware set ups. Strong Knowledge of Windows, MS Office, business applications and experience of troubleshooting. Calm and resilient and able to continue to provide excellent levels of customer service in pressurised and challenging circumstances. A team player, working effectively with others in the team and across team boundaries, forming partnerships both within and outside the organisation. Skills: Demonstrable customer support experience, preferably in an IT Service Desk and supporting complex large- scale enterprise environments. Strong phone contact handling skills and active listening skills. An understanding of common IT Service Management Frameworks, i.e. ITIL. Experience with the use of ITSM Toolsets (ServiceNow preferred). Any exposure to SDI accreditations or similar would be beneficial. Any exposure to the Housing sector would be useful, but not essential. Microsoft MCP or above What you need to do now: If you're interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.