About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Feb 17, 2023
Full time
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
3rd Line Engineer / Senior Technical Engineer Annual Salary: £40,000 - £45,000 Location: Southwark, London Job Type: Permanent, Hybrid (30% onsite) We are looking for a Senior Technical Engineer to join our IT, Operations, Systems team. This role is crucial in providing strategic technical support and leading IT initiatives that align with our mission to build the foundations of a healthier society. As a Senior Technical Engineer, you will be the final escalation point for complex IT issues and will work closely with the IT Manager to deliver high-quality support services and implement new solutions. Day to Day of the role: Serve as the final escalation stage for support, resolving complex technical changes and issues. Work autonomously to resolve technical challenges and contribute to project decisions. Act as a technical reference point, proposing new technology or working practices to improve operations. Mentor and guide less experienced IT support team members. Maintain and support Intune-managed hardware inventory and application clients. Ensure effective and secure local area network management. Support Microsoft Office suite, Windows 11, and web applications; software installation and troubleshooting. Manage support lifecycle, investigate and resolve or escalate tickets as required. Support hybrid meeting solutions and cloud printing. Required Skills & Qualifications: Experience as a Senior / 3rd Line Engineer on Microsoft Technologies in a similar environment. Advanced Microsoft365 support skills, including Azure, Entra, Exchange, Teams, SharePoint. Experience supporting and configuring Azure servers and architecture. Proficiency in Microsoft Intune and understanding of configuration profiles, application packaging, compliance management, and Autopilot. Scripting experience (e.g., PowerShell), Power BI knowledge is a bonus. Familiarity with ITIL framework or service management concepts. Excellent communication skills and ability to manage incidents and prioritise effectively. Experience in mentoring and delivering user training and guidance. Benefits: Competitive salary range of £40,000 - £45,000. Hybrid working model with up to 30% of your time based in our Southwark office. Opportunities for professional development in a diverse and inclusive environment. Access to a range of benefits supporting health & wellbeing, and learning & development. Third Line 3rd Line 3rd Line Support Senior IT Engineer Senior Technical Engineer Azure Microsoft 365 Microsoft Office 365 PowerBi Senior IT Support Sharepoint Third Line 3rd Line 3rd Line Support Senior IT Engineer Senior Technical Engineer Azure Microsoft 365 Microsoft Office 365 PowerBi Senior IT Support Sharepoint
May 01, 2024
Full time
3rd Line Engineer / Senior Technical Engineer Annual Salary: £40,000 - £45,000 Location: Southwark, London Job Type: Permanent, Hybrid (30% onsite) We are looking for a Senior Technical Engineer to join our IT, Operations, Systems team. This role is crucial in providing strategic technical support and leading IT initiatives that align with our mission to build the foundations of a healthier society. As a Senior Technical Engineer, you will be the final escalation point for complex IT issues and will work closely with the IT Manager to deliver high-quality support services and implement new solutions. Day to Day of the role: Serve as the final escalation stage for support, resolving complex technical changes and issues. Work autonomously to resolve technical challenges and contribute to project decisions. Act as a technical reference point, proposing new technology or working practices to improve operations. Mentor and guide less experienced IT support team members. Maintain and support Intune-managed hardware inventory and application clients. Ensure effective and secure local area network management. Support Microsoft Office suite, Windows 11, and web applications; software installation and troubleshooting. Manage support lifecycle, investigate and resolve or escalate tickets as required. Support hybrid meeting solutions and cloud printing. Required Skills & Qualifications: Experience as a Senior / 3rd Line Engineer on Microsoft Technologies in a similar environment. Advanced Microsoft365 support skills, including Azure, Entra, Exchange, Teams, SharePoint. Experience supporting and configuring Azure servers and architecture. Proficiency in Microsoft Intune and understanding of configuration profiles, application packaging, compliance management, and Autopilot. Scripting experience (e.g., PowerShell), Power BI knowledge is a bonus. Familiarity with ITIL framework or service management concepts. Excellent communication skills and ability to manage incidents and prioritise effectively. Experience in mentoring and delivering user training and guidance. Benefits: Competitive salary range of £40,000 - £45,000. Hybrid working model with up to 30% of your time based in our Southwark office. Opportunities for professional development in a diverse and inclusive environment. Access to a range of benefits supporting health & wellbeing, and learning & development. Third Line 3rd Line 3rd Line Support Senior IT Engineer Senior Technical Engineer Azure Microsoft 365 Microsoft Office 365 PowerBi Senior IT Support Sharepoint Third Line 3rd Line 3rd Line Support Senior IT Engineer Senior Technical Engineer Azure Microsoft 365 Microsoft Office 365 PowerBi Senior IT Support Sharepoint
Job Title - Network Engineer Salary - £40,000 - £45,000 Location - Newbury ? Network Engineer Opportunity with Hybrid Work from Didcot! ? Are you a skilled Network Engineer seeking a rewarding opportunity with the flexibility of hybrid work? Our client, a prominent Managed Service Provider (MSP), is seeking a talented individual to join their team. With a competitive salary of up to £45,000, this role offers a unique blend of challenges and rewards. Key Responsibilities: Expertise in Palo Alto & Cisco: Do you excel in Palo Alto and Cisco technologies? Your proficiency in configuring, maintaining, and troubleshooting these systems will be vital for ensuring smooth network operations. Firewall Management: Harness your firewall management skills to implement robust security measures, protecting our clients' networks from potential threats. Racking/Stacking Proficiency: Efficiently set up and organize network hardware with your experience in racking and stacking, streamlining deployment processes and optimizing system performance. WiFi Knowledge: Utilize your understanding of WiFi protocols and technologies to enhance network coverage and ensure reliable connectivity for end-users. What We Offer: Competitive Salary: Earn up to £45,000 while enjoying the flexibility of hybrid work from our Newbury location. Professional Development: Take advantage of ongoing training opportunities to expand your skill set in this rapidly evolving industry. Collaborative Environment: Join a team of dedicated professionals who value teamwork, innovation, and excellence. Cutting-Edge Technology: Work with state-of-the-art equipment and stay ahead of the curve with the latest advancements in networking technology. Requirements: Proven experience in network engineering roles, preferably within an MSP environment. Strong proficiency in Palo Alto and Cisco technologies. Experience with firewall management and network security best practices. Knowledge of racking/stacking procedures and best practices. Familiarity with WiFi protocols, standards, and troubleshooting techniques. Excellent communication skills and the ability to work effectively in a collaborative team environment. Valid driving license required. Unfortunately no sponsorship offered on this role.
May 01, 2024
Full time
Job Title - Network Engineer Salary - £40,000 - £45,000 Location - Newbury ? Network Engineer Opportunity with Hybrid Work from Didcot! ? Are you a skilled Network Engineer seeking a rewarding opportunity with the flexibility of hybrid work? Our client, a prominent Managed Service Provider (MSP), is seeking a talented individual to join their team. With a competitive salary of up to £45,000, this role offers a unique blend of challenges and rewards. Key Responsibilities: Expertise in Palo Alto & Cisco: Do you excel in Palo Alto and Cisco technologies? Your proficiency in configuring, maintaining, and troubleshooting these systems will be vital for ensuring smooth network operations. Firewall Management: Harness your firewall management skills to implement robust security measures, protecting our clients' networks from potential threats. Racking/Stacking Proficiency: Efficiently set up and organize network hardware with your experience in racking and stacking, streamlining deployment processes and optimizing system performance. WiFi Knowledge: Utilize your understanding of WiFi protocols and technologies to enhance network coverage and ensure reliable connectivity for end-users. What We Offer: Competitive Salary: Earn up to £45,000 while enjoying the flexibility of hybrid work from our Newbury location. Professional Development: Take advantage of ongoing training opportunities to expand your skill set in this rapidly evolving industry. Collaborative Environment: Join a team of dedicated professionals who value teamwork, innovation, and excellence. Cutting-Edge Technology: Work with state-of-the-art equipment and stay ahead of the curve with the latest advancements in networking technology. Requirements: Proven experience in network engineering roles, preferably within an MSP environment. Strong proficiency in Palo Alto and Cisco technologies. Experience with firewall management and network security best practices. Knowledge of racking/stacking procedures and best practices. Familiarity with WiFi protocols, standards, and troubleshooting techniques. Excellent communication skills and the ability to work effectively in a collaborative team environment. Valid driving license required. Unfortunately no sponsorship offered on this role.
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk. As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to happen. We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per annum. Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk. As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to happen. We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per annum. Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
My client based in Pulborough are seeking a 1st/2nd line Systems Engineer to join their regional support team. In this role, you will be responsible for providing helpdesk services including day-to-day support for all IT related queries and maintaining/developing all aspects of IT systems and network infrastructure for the UK and Germany facilities. Core Responsibilities: Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Maintain, manage, and develop all aspects of the IT systems and network infrastructure. Manage the development, administration, and upgrades of all systems include O365 applications such as Microsoft Teams and Exchange. Liaise with global IT teams to provide remote and onsite support to facilities globally and assist in providing solutions for the organisation. Manage the Microsoft Teams telephone system Manage and maintain VMWare server infrastructure and SAN. Manage and maintain Active Directory infrastructure for UK, and Germany environments. Required experience: Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint etc. Hardware solutions including SAN, Servers, Desktops, and Laptops. Strong experience in VMWare administration. Experience with VOIP and Microsoft Teams Phone Systems. Strong understanding Active Directory Understanding of both the O365 admin portal and PowerShell is preferred. To apply, please respond to this advert and Tom will be in touch to discuss the opportunity in more detail. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
My client based in Pulborough are seeking a 1st/2nd line Systems Engineer to join their regional support team. In this role, you will be responsible for providing helpdesk services including day-to-day support for all IT related queries and maintaining/developing all aspects of IT systems and network infrastructure for the UK and Germany facilities. Core Responsibilities: Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Maintain, manage, and develop all aspects of the IT systems and network infrastructure. Manage the development, administration, and upgrades of all systems include O365 applications such as Microsoft Teams and Exchange. Liaise with global IT teams to provide remote and onsite support to facilities globally and assist in providing solutions for the organisation. Manage the Microsoft Teams telephone system Manage and maintain VMWare server infrastructure and SAN. Manage and maintain Active Directory infrastructure for UK, and Germany environments. Required experience: Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint etc. Hardware solutions including SAN, Servers, Desktops, and Laptops. Strong experience in VMWare administration. Experience with VOIP and Microsoft Teams Phone Systems. Strong understanding Active Directory Understanding of both the O365 admin portal and PowerShell is preferred. To apply, please respond to this advert and Tom will be in touch to discuss the opportunity in more detail. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job Title: Data Cabling Engineer Location: Bristol Day rate: £170 per day - CIS / Limited company or PAYE (contractor can choose) Pay frequency: Weekly Start date: ASAP Duration: 3 months initially Standard hours: Mon-Fri 8am-4.30pm, Saturday 1.5x and Sunday 2x (8 Hours per day with breaks) Job details: We are currently searching for several Data Cabling Engineers to work on site in Bristol who possesses some or all of the following: Cable installation experience - cable pulling, dressing & termination & Testing (Cat 6 / 6a) Health and safety knowledge, supported with an CSCS or ECS card Previous experience operating as a Data Cabling Engineer Able to operate in a structured cabling environment Confident to work in a team or alone An energetic work ethic, focussed on a positive and timely outcome 5 point PPE, cable pulling and termination tools Able to work in England without requiring sponsorship or the processing of a work visa Company We are assisting a successful company that specialises in the installation of copper and fibre network cabling, mostly internal works, who supply Data Cabling Engineer services to a variety of different customers.
May 01, 2024
Full time
Job Title: Data Cabling Engineer Location: Bristol Day rate: £170 per day - CIS / Limited company or PAYE (contractor can choose) Pay frequency: Weekly Start date: ASAP Duration: 3 months initially Standard hours: Mon-Fri 8am-4.30pm, Saturday 1.5x and Sunday 2x (8 Hours per day with breaks) Job details: We are currently searching for several Data Cabling Engineers to work on site in Bristol who possesses some or all of the following: Cable installation experience - cable pulling, dressing & termination & Testing (Cat 6 / 6a) Health and safety knowledge, supported with an CSCS or ECS card Previous experience operating as a Data Cabling Engineer Able to operate in a structured cabling environment Confident to work in a team or alone An energetic work ethic, focussed on a positive and timely outcome 5 point PPE, cable pulling and termination tools Able to work in England without requiring sponsorship or the processing of a work visa Company We are assisting a successful company that specialises in the installation of copper and fibre network cabling, mostly internal works, who supply Data Cabling Engineer services to a variety of different customers.
Focus Group Recruitment
Milton Keynes, Buckinghamshire
2nd Line Support Engineer The Company : Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within the MSP sector. The Role Due to planned growth and business requirements, we are now seeking a strong 2nd line Support Engineer to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability. Must have a strong MSP background to be considered for this position Duties required for this role include: Able to communicate verbally and in writing to both technical and non-technical audiences Creative, analytical problem solver with the ability to apply original and innovative thinking Methodical approach suitable to resolution of client requirements Able to manage changing workload and priorities Able to work both within a team and using own initiative Configure, troubleshoot issues using all MS windows server platforms PC/Server Hardware - diagnose and upgrade, both hardware and firmware on PC's AD - configure new users, new OU's, configure sites and services, resolve issues DNS - running through the Active Directory-based DNS structure to ensure domain entries exist for Domain Controllers, Services and devices. Troubleshooting name resolution issues on endpoints using standard tools IP networks, TCP/IP, DHCP etc, routers, switches, broadband, firewalls Understanding of Backup technologies, understanding of Cloud Repositories are advantageous Ability to troubleshoot failed backups and copy jobs Group Policies - Understanding and Basic troubleshoot issues. The Candidate : The ideal candidate will have 2 / 3 Commercial years of experience as an 2nd Line IT Support Engineer with strong MS Technology background. This is a great opportunity for a 2nd Line IT Support Engineer to join a dynamic and forward-thinking team. You will have solid knowledge of the following: 2 - 3 years' experience as a ServiceDesk engineer supporting SME's Experience of working in a customer facing role Familiar with working to SLA's to meet both customer and contract requirements Working as part of a wider service delivery function Experience with Microsoft Dynamic operating systems and online services including installation and maintenance Exchange Technologies Active Directory Firewalls, Router & VPN technologies Microsoft Office and 365 services The Location : The role is based in the HQ in Milton Keynes, Buckinghamshire and commutable from surrounding areas. Salary : £30,000 - £35,000 + great benefits including, contributed pension scheme, 25 days + 8 days bank holidays
May 01, 2024
Full time
2nd Line Support Engineer The Company : Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within the MSP sector. The Role Due to planned growth and business requirements, we are now seeking a strong 2nd line Support Engineer to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability. Must have a strong MSP background to be considered for this position Duties required for this role include: Able to communicate verbally and in writing to both technical and non-technical audiences Creative, analytical problem solver with the ability to apply original and innovative thinking Methodical approach suitable to resolution of client requirements Able to manage changing workload and priorities Able to work both within a team and using own initiative Configure, troubleshoot issues using all MS windows server platforms PC/Server Hardware - diagnose and upgrade, both hardware and firmware on PC's AD - configure new users, new OU's, configure sites and services, resolve issues DNS - running through the Active Directory-based DNS structure to ensure domain entries exist for Domain Controllers, Services and devices. Troubleshooting name resolution issues on endpoints using standard tools IP networks, TCP/IP, DHCP etc, routers, switches, broadband, firewalls Understanding of Backup technologies, understanding of Cloud Repositories are advantageous Ability to troubleshoot failed backups and copy jobs Group Policies - Understanding and Basic troubleshoot issues. The Candidate : The ideal candidate will have 2 / 3 Commercial years of experience as an 2nd Line IT Support Engineer with strong MS Technology background. This is a great opportunity for a 2nd Line IT Support Engineer to join a dynamic and forward-thinking team. You will have solid knowledge of the following: 2 - 3 years' experience as a ServiceDesk engineer supporting SME's Experience of working in a customer facing role Familiar with working to SLA's to meet both customer and contract requirements Working as part of a wider service delivery function Experience with Microsoft Dynamic operating systems and online services including installation and maintenance Exchange Technologies Active Directory Firewalls, Router & VPN technologies Microsoft Office and 365 services The Location : The role is based in the HQ in Milton Keynes, Buckinghamshire and commutable from surrounding areas. Salary : £30,000 - £35,000 + great benefits including, contributed pension scheme, 25 days + 8 days bank holidays
Robert Walters is working in partnership with an award-winning national MSP. With a long standing 20-year history, they are experts in developing cutting edge expertise across, Cloud, Cyber Security, Infrastructure, Workspace and Managed Service Solutions. Due to extensive growth and client acquisitions, they are keen to appoint multiple (Home Based) Senior Technical Support Engineers, paying up to £55,000 with a home-based model. As an experienced Senior Technical Support Engineer, you will help support customers environments, resolving escalated issues as well as developing customer environments and delivering project works. Senior Technical Support Engineer (Home Based): Duties Support varied clients across both private and public sector Support, maintain and troubleshoot - Windows, AD, SQL solutions Support, maintain and troubleshoot - VMware, HyperV Support, maintain and troubleshoot - Cloud based solutions Support, maintain and troubleshoot - Citrix XenApp, XenDesktop Support, define and implement secure configurations Measure/Troubleshoot systems performance and security Create technical documentation Act as technical lead for subset of customers Technical resource on customer projects Senior Technical Support Engineer (Home Based): Experience Supporting on prem and cloud hosted solutions Supporting Citrix XenApp and XenDesktop solutions Strong knowledge of Active Directory, Group Policy Deploying Azure and O365 solutions Understanding of VMware vSphere and Hyper-V Experience of Google Cloud Platforms (GCP) Certifications in any of the following: (CCP) Citrix Certified Professional for Virtualisation AZ 104/ AZ305/ AZ500/ MCITP or equivalent Citrix Certified Associate of networking MS Azure Certification above AZ900 VMware Certified Professional for Data Centre Virtualisation Security Focused Certification ITIL Foundation The permanent opportunity for a Senior Technical Support Engineer (Home Based) will pay a salary range up to £55,000 plus benefits. This is an opportunity to join an industry market leader that has grown year on year. For further information, please apply with an updated CV and reach out to Ajay Hayre on or Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 01, 2024
Full time
Robert Walters is working in partnership with an award-winning national MSP. With a long standing 20-year history, they are experts in developing cutting edge expertise across, Cloud, Cyber Security, Infrastructure, Workspace and Managed Service Solutions. Due to extensive growth and client acquisitions, they are keen to appoint multiple (Home Based) Senior Technical Support Engineers, paying up to £55,000 with a home-based model. As an experienced Senior Technical Support Engineer, you will help support customers environments, resolving escalated issues as well as developing customer environments and delivering project works. Senior Technical Support Engineer (Home Based): Duties Support varied clients across both private and public sector Support, maintain and troubleshoot - Windows, AD, SQL solutions Support, maintain and troubleshoot - VMware, HyperV Support, maintain and troubleshoot - Cloud based solutions Support, maintain and troubleshoot - Citrix XenApp, XenDesktop Support, define and implement secure configurations Measure/Troubleshoot systems performance and security Create technical documentation Act as technical lead for subset of customers Technical resource on customer projects Senior Technical Support Engineer (Home Based): Experience Supporting on prem and cloud hosted solutions Supporting Citrix XenApp and XenDesktop solutions Strong knowledge of Active Directory, Group Policy Deploying Azure and O365 solutions Understanding of VMware vSphere and Hyper-V Experience of Google Cloud Platforms (GCP) Certifications in any of the following: (CCP) Citrix Certified Professional for Virtualisation AZ 104/ AZ305/ AZ500/ MCITP or equivalent Citrix Certified Associate of networking MS Azure Certification above AZ900 VMware Certified Professional for Data Centre Virtualisation Security Focused Certification ITIL Foundation The permanent opportunity for a Senior Technical Support Engineer (Home Based) will pay a salary range up to £55,000 plus benefits. This is an opportunity to join an industry market leader that has grown year on year. For further information, please apply with an updated CV and reach out to Ajay Hayre on or Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Job Title: Data Cabling Engineer Location: Wrexham Day rate: £170 per day - CIS / Limited company or PAYE (contractor can choose) Pay frequency: Weekly Start date: ASAP Duration: 3 months initially Standard hours: Mon-Fri 8am-4.30pm, Saturday 1.5x and Sunday 2x (8 Hours per day with breaks) Job details: We are currently searching for several Data Cabling Engineers to work on site in Wrexham, who possesses some or all of the following: Cable installation experience - cable pulling, dressing & termination & Testing (Cat 6 / 6a) Health and safety knowledge, supported with an CSCS or ECS card Previous experience operating as a Data Cabling Engineer Able to operate in a structured cabling environment Confident to work in a team or alone An energetic work ethic, focussed on a positive and timely outcome 5 point PPE, cable pulling and termination tools Able to work in England without requiring sponsorship or the processing of a work visa Company We are assisting a successful company that specialises in the installation of copper and fibre network cabling, mostly internal works, who supply Data Cabling Engineer services to a variety of different customers.
May 01, 2024
Full time
Job Title: Data Cabling Engineer Location: Wrexham Day rate: £170 per day - CIS / Limited company or PAYE (contractor can choose) Pay frequency: Weekly Start date: ASAP Duration: 3 months initially Standard hours: Mon-Fri 8am-4.30pm, Saturday 1.5x and Sunday 2x (8 Hours per day with breaks) Job details: We are currently searching for several Data Cabling Engineers to work on site in Wrexham, who possesses some or all of the following: Cable installation experience - cable pulling, dressing & termination & Testing (Cat 6 / 6a) Health and safety knowledge, supported with an CSCS or ECS card Previous experience operating as a Data Cabling Engineer Able to operate in a structured cabling environment Confident to work in a team or alone An energetic work ethic, focussed on a positive and timely outcome 5 point PPE, cable pulling and termination tools Able to work in England without requiring sponsorship or the processing of a work visa Company We are assisting a successful company that specialises in the installation of copper and fibre network cabling, mostly internal works, who supply Data Cabling Engineer services to a variety of different customers.
Power BI Developer Are you passionate about data and looking for a challenging and stimulating career in one of the most exciting and innovative Data Consultancies in the UK?We're looking for an experienced Power BI Developer to join on a large scale government project, this is a hybrid role where the expectation is to be in the offices once a week in Central London.This position is working on a government project so you'll be required to go through BPSS clearance prior to joining the organisation.Responsibilities include: Develop and maintain Power BI reports and dashboards to visualize complex data sets and provide meaningful insights to stakeholders. Collaborate with business analysts, data engineers, and other stakeholders to understand requirements and translate them into effective Power BI solutions. Design and implement efficient data models using Power BI Desktop to ensure optimal performance and scalability. Write complex DAX expressions and calculations to support advanced analytics and business logic. The successful Power BI Developer will have/be: Proven experience in Power BI development Expertise in creating complex measures using DAX Solid understanding of SQL Strong understanding of data modelling concepts and experience with data modelling tools Proficiency in designing and developing interactive reports and dashboards in Power BI The successful candidate can expect a salary between £55,000 and £65,000 (dependant on experience), as well as an excellent benefits package.PLEASE NOTE: This is an urgent project, candidates who are immediately available will be prioritised!Apply NOW if you are an ambitious Power BI Developer who is looking for a challenging role where you can make a real impact and progress through the organization!If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
May 01, 2024
Full time
Power BI Developer Are you passionate about data and looking for a challenging and stimulating career in one of the most exciting and innovative Data Consultancies in the UK?We're looking for an experienced Power BI Developer to join on a large scale government project, this is a hybrid role where the expectation is to be in the offices once a week in Central London.This position is working on a government project so you'll be required to go through BPSS clearance prior to joining the organisation.Responsibilities include: Develop and maintain Power BI reports and dashboards to visualize complex data sets and provide meaningful insights to stakeholders. Collaborate with business analysts, data engineers, and other stakeholders to understand requirements and translate them into effective Power BI solutions. Design and implement efficient data models using Power BI Desktop to ensure optimal performance and scalability. Write complex DAX expressions and calculations to support advanced analytics and business logic. The successful Power BI Developer will have/be: Proven experience in Power BI development Expertise in creating complex measures using DAX Solid understanding of SQL Strong understanding of data modelling concepts and experience with data modelling tools Proficiency in designing and developing interactive reports and dashboards in Power BI The successful candidate can expect a salary between £55,000 and £65,000 (dependant on experience), as well as an excellent benefits package.PLEASE NOTE: This is an urgent project, candidates who are immediately available will be prioritised!Apply NOW if you are an ambitious Power BI Developer who is looking for a challenging role where you can make a real impact and progress through the organization!If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Do you want to work for one of the world's largest manufacturers of construction and utility equipment? Our client is looking for a PC Network Support Engineer to monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers and routers. The ideal candidate will be able to provide a high-quality service to individuals and departments ensuring a consistently high level of customer service is provided to all employees. PC Network Support Engineer Permanent £33,984-£36,108 Monday - Friday 08:30-16:30 Redditch PC Network Support Engineer Job Description To ensure that the IT network is stable, secure, and available. To ensure that the IT network is maintained to the highest applicable software levels. To ensure that all devices on the IT network are maintained to the highest applicable software levels. Provide support for device and network support activities. To ensure that all network and cloud-based data is secure and recoverable. To ensure all user network data is in accordance with organisational standards relating to content, taste, and corporate standards. Ensure that network system documentation is relevant and current. Administer secure user access to all network systems. Monitor and report on all aspects of the network concerning security, performance, and reliability. To assist the other members of the IT Department as required. PC Network Support Engineer Essential Experience/Skills/Qualifications Experience of working in a similar role Experience of Windows Server Operating system(s) (2008/2012/2016,2019) Experience of Microsoft Office Support and Development, Microsoft 365 and Microsoft SQL In depth knowledge of Anti-virus and Threat Management Systems A Level or equivalent OR NVQ OR BTEC in ICT Systems Support or related field Ability to communicate at all levels and to explain technical problems in simple terms. PC Network Support Engineer Company Benefits Pension Scheme - 5%:3% Death in service benefit 22 days holiday + Bank Holidays (increases by 1 day, every 3 years) Career development/progression Employee Assistance Programme If you feel you're a good fit for this position, please click 'apply'
May 01, 2024
Full time
Do you want to work for one of the world's largest manufacturers of construction and utility equipment? Our client is looking for a PC Network Support Engineer to monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers and routers. The ideal candidate will be able to provide a high-quality service to individuals and departments ensuring a consistently high level of customer service is provided to all employees. PC Network Support Engineer Permanent £33,984-£36,108 Monday - Friday 08:30-16:30 Redditch PC Network Support Engineer Job Description To ensure that the IT network is stable, secure, and available. To ensure that the IT network is maintained to the highest applicable software levels. To ensure that all devices on the IT network are maintained to the highest applicable software levels. Provide support for device and network support activities. To ensure that all network and cloud-based data is secure and recoverable. To ensure all user network data is in accordance with organisational standards relating to content, taste, and corporate standards. Ensure that network system documentation is relevant and current. Administer secure user access to all network systems. Monitor and report on all aspects of the network concerning security, performance, and reliability. To assist the other members of the IT Department as required. PC Network Support Engineer Essential Experience/Skills/Qualifications Experience of working in a similar role Experience of Windows Server Operating system(s) (2008/2012/2016,2019) Experience of Microsoft Office Support and Development, Microsoft 365 and Microsoft SQL In depth knowledge of Anti-virus and Threat Management Systems A Level or equivalent OR NVQ OR BTEC in ICT Systems Support or related field Ability to communicate at all levels and to explain technical problems in simple terms. PC Network Support Engineer Company Benefits Pension Scheme - 5%:3% Death in service benefit 22 days holiday + Bank Holidays (increases by 1 day, every 3 years) Career development/progression Employee Assistance Programme If you feel you're a good fit for this position, please click 'apply'
Contract Onsite in Gloucestershire £450 per day inside IR35 We're currently seeking an accomplished and highly ambitious Network Engineer to work with our exceptional client, a world class brand in a secure environment to drive major business transformation, process, and technical change across this complex organisation. This contract role will require you to hold valid DV clearance. The Network Engineer role is conducted in an environment that is far from ordinary, therefore, we're not looking for ordinary. Key responsibilities: Design and configuration of network infrastructure for the provision of various IT projects, and planned roadmap update to the existing infrastructure Work with Projects to determine their network infrastructure requirements and make sure they fit in with the network design Provide these projects with guidance on what can and cannot be achieved. if the requirements are outside of the network design to liaise with the architectural teams to determine a way forward Provide input to the network infrastructure roadmaps to ensure that the existing infrastructure is kept up to date and supportable Configuration of network infrastructure to meet project requirement Produce HLD, LLD and other support handover documentations for the Network Infrastructure. To include providing the support teams with knowledge transfer sessions Work with the other engineering teams to deliver the other infrastructure roadmaps Essential skills: Data Centre technology based on Cisco Nexus 7000, 5000, 2000 Experience in Cisco routing and switching technologies. Experience in the following products. Cisco ASR 1000 routers Cisco ISR routers Cisco Campus LAN switches i.e. 3850, 6500 and 6800 Cisco ASA firewalls Fortinet Firewalls FS Load balancers, including GTM/LTM/APM Infoblox appliances for DNS/DHCP Management tools knowledge including Cisco LMS, CiscoWorks, Netflow and Wireshark Strong analytical and problem-solving skills Excellent communication skills, highly enthusiastic team player CCNP certified and above
May 01, 2024
Full time
Contract Onsite in Gloucestershire £450 per day inside IR35 We're currently seeking an accomplished and highly ambitious Network Engineer to work with our exceptional client, a world class brand in a secure environment to drive major business transformation, process, and technical change across this complex organisation. This contract role will require you to hold valid DV clearance. The Network Engineer role is conducted in an environment that is far from ordinary, therefore, we're not looking for ordinary. Key responsibilities: Design and configuration of network infrastructure for the provision of various IT projects, and planned roadmap update to the existing infrastructure Work with Projects to determine their network infrastructure requirements and make sure they fit in with the network design Provide these projects with guidance on what can and cannot be achieved. if the requirements are outside of the network design to liaise with the architectural teams to determine a way forward Provide input to the network infrastructure roadmaps to ensure that the existing infrastructure is kept up to date and supportable Configuration of network infrastructure to meet project requirement Produce HLD, LLD and other support handover documentations for the Network Infrastructure. To include providing the support teams with knowledge transfer sessions Work with the other engineering teams to deliver the other infrastructure roadmaps Essential skills: Data Centre technology based on Cisco Nexus 7000, 5000, 2000 Experience in Cisco routing and switching technologies. Experience in the following products. Cisco ASR 1000 routers Cisco ISR routers Cisco Campus LAN switches i.e. 3850, 6500 and 6800 Cisco ASA firewalls Fortinet Firewalls FS Load balancers, including GTM/LTM/APM Infoblox appliances for DNS/DHCP Management tools knowledge including Cisco LMS, CiscoWorks, Netflow and Wireshark Strong analytical and problem-solving skills Excellent communication skills, highly enthusiastic team player CCNP certified and above