Atlassian Application Support Engineer Nonstop are looking to speak with experienced Atlassian Application Support Engineers in the UK, This is an amazing opportunity for someone who wants to enhance their knowledge and skillset, applying them on a daily basis in a developing professional environment. This is a Hybrid role either in London or Glasgow, so you will save time and money working from home. As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Active SC Clearance (Security Check) If this role sounds like something you would be interested in, please send your CV in Word format via this site. Our client is ready to schedule interviews in the coming days so apply now to avoid missing out! Disability confident As a member of the disability confident scheme, our client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (url removed)
Apr 19, 2024
Contractor
Atlassian Application Support Engineer Nonstop are looking to speak with experienced Atlassian Application Support Engineers in the UK, This is an amazing opportunity for someone who wants to enhance their knowledge and skillset, applying them on a daily basis in a developing professional environment. This is a Hybrid role either in London or Glasgow, so you will save time and money working from home. As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Active SC Clearance (Security Check) If this role sounds like something you would be interested in, please send your CV in Word format via this site. Our client is ready to schedule interviews in the coming days so apply now to avoid missing out! Disability confident As a member of the disability confident scheme, our client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (url removed)
I am currently supporting an IT consultancy that have an immediate need for an infrastructure engineer to join a project within the public sector where you will be responsible for the install and rollout of new Windows servers and operating systems. Please note, active NPPV3 and SC clearance is essential, candidates without both clearances will not be considered. 3 Month Contract Outside Ir35 On-site 3 days per week in South Shields and Ponteland (Northeast of England) £350/£375 per day Immediate Start Nppv3 and SC Clearance is essential. Role Requirements: Uploaded new operating system to multiple datacentres Provide AV, patch updates and backup software Construct test and handover plan upon completion of works Nppv3 and SC Clearance is essential If you are interested in hearing more, please send a copy of your CV to
Apr 18, 2024
Full time
I am currently supporting an IT consultancy that have an immediate need for an infrastructure engineer to join a project within the public sector where you will be responsible for the install and rollout of new Windows servers and operating systems. Please note, active NPPV3 and SC clearance is essential, candidates without both clearances will not be considered. 3 Month Contract Outside Ir35 On-site 3 days per week in South Shields and Ponteland (Northeast of England) £350/£375 per day Immediate Start Nppv3 and SC Clearance is essential. Role Requirements: Uploaded new operating system to multiple datacentres Provide AV, patch updates and backup software Construct test and handover plan upon completion of works Nppv3 and SC Clearance is essential If you are interested in hearing more, please send a copy of your CV to
Role: Atlassian Application Support Engineer REF 76689 Contract Length: 6 months Location: Hybrid/East Kilbride, Glasgow, with occasional travel to London IR35: Inside Pay Rate to Intermediary: Market Rate Security Clearance: SC requested Spinwell is recruiting for a Atlassian Application Support Engineer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE ATLASSIAN APPLICATION SUPPORT ENGINEER Administer the back-end Atlassian infrastructure and ensure the platform is highly available, reliable and secure Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists Building a replica of Production in DEV Upgrading in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Manage all add-ons and integrations Provide user and JIRA Admin training Manage and own any documentation to aid support of the Atlassian suite SKILLS/EXPERIENCE OF THE ATLASSIAN APPLICATION SUPPORT ENGINEER Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us Disability Confident As a member of the disability confident scheme, the client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant The client is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us and quote the role you are applying for. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.
Apr 18, 2024
Contractor
Role: Atlassian Application Support Engineer REF 76689 Contract Length: 6 months Location: Hybrid/East Kilbride, Glasgow, with occasional travel to London IR35: Inside Pay Rate to Intermediary: Market Rate Security Clearance: SC requested Spinwell is recruiting for a Atlassian Application Support Engineer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE ATLASSIAN APPLICATION SUPPORT ENGINEER Administer the back-end Atlassian infrastructure and ensure the platform is highly available, reliable and secure Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists Building a replica of Production in DEV Upgrading in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Manage all add-ons and integrations Provide user and JIRA Admin training Manage and own any documentation to aid support of the Atlassian suite SKILLS/EXPERIENCE OF THE ATLASSIAN APPLICATION SUPPORT ENGINEER Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us Disability Confident As a member of the disability confident scheme, the client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant The client is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us and quote the role you are applying for. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.
Data Platform Engineer (Azure) On behalf of our award-winning client based in Manchester, we are recruiting for an experienced Data Platform Engineer. As a Data Platform Engineer, you will deliver the IT Support/corporate services business objectives and implement IT Services to meet business infrastructure, platform needs, and growth targets. Data Platform Engineer (Azure) will be responsible for: Accountability & Responsibility for the continued development and delivery of the IT Data Operations support delivery. Lead the development, implementation, and establish a technology life cycle and continuous improvement/ development (CI/CD) of applications and systems. Lead the development, implement, establish, and manage a world-class technical function Accountability & Responsibility and operational of highly scalable, secure, and available infrastructure platforms, ensuring that they can operate 24x7 Lead the planning, development, documentation, implementation and testing of the corporate Disaster Recovery and Business Continuity processes and procedures The Data Platform Engineer (Azure) will have the following: Understanding and detailed knowledge of Microsoft Azure DevOps, ITIL, Azure Synapse, Databricks, PowerBI, Data Factory, HD Insights, Python Sparks, and have a strong IT service background. Strong administration of Windows Domains and Windows Server technologies Strong administration of Azure Cloud and Data Centres infrastructure Strong network and firewall knowledge Strong Information Security and IT security / Cyber controls Deep experience/understanding of all elements of data engineering (extract/transform/load), visualization, analytics, and machine learning Designing, deploying, maintaining, and developing data systems and controls. Benefits This is a fantastic opportunity for a Data Platform Engineer (Azure) to join an award-winning company, where you will work in an innovative and dynamic environment and play a vital part in the company s transformational journey. For your hard work, you will be rewarded with a generous benefits package: Competitive Salary Remote Working An additional day off for your birthday! Company pension scheme and group life assurance How to Apply if You re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Data Platform Engineer (Azure)
Apr 18, 2024
Full time
Data Platform Engineer (Azure) On behalf of our award-winning client based in Manchester, we are recruiting for an experienced Data Platform Engineer. As a Data Platform Engineer, you will deliver the IT Support/corporate services business objectives and implement IT Services to meet business infrastructure, platform needs, and growth targets. Data Platform Engineer (Azure) will be responsible for: Accountability & Responsibility for the continued development and delivery of the IT Data Operations support delivery. Lead the development, implementation, and establish a technology life cycle and continuous improvement/ development (CI/CD) of applications and systems. Lead the development, implement, establish, and manage a world-class technical function Accountability & Responsibility and operational of highly scalable, secure, and available infrastructure platforms, ensuring that they can operate 24x7 Lead the planning, development, documentation, implementation and testing of the corporate Disaster Recovery and Business Continuity processes and procedures The Data Platform Engineer (Azure) will have the following: Understanding and detailed knowledge of Microsoft Azure DevOps, ITIL, Azure Synapse, Databricks, PowerBI, Data Factory, HD Insights, Python Sparks, and have a strong IT service background. Strong administration of Windows Domains and Windows Server technologies Strong administration of Azure Cloud and Data Centres infrastructure Strong network and firewall knowledge Strong Information Security and IT security / Cyber controls Deep experience/understanding of all elements of data engineering (extract/transform/load), visualization, analytics, and machine learning Designing, deploying, maintaining, and developing data systems and controls. Benefits This is a fantastic opportunity for a Data Platform Engineer (Azure) to join an award-winning company, where you will work in an innovative and dynamic environment and play a vital part in the company s transformational journey. For your hard work, you will be rewarded with a generous benefits package: Competitive Salary Remote Working An additional day off for your birthday! Company pension scheme and group life assurance How to Apply if You re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Data Platform Engineer (Azure)
Network Infrastructure Engineer (Data Centre) Corsham (SN13) Salary £45,000 - £70,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a Network Infrastructure Engineer that brings a methodical and dedicated approach to R&D, problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with solutions that ensure business continuity or can add substance to new or on-going projects or products. Technical Skills : In depth knowledge of TCP/IP networks, IP Protocols and exposure to all layers of the OSI model. Strong experience of routing protocols, tunneling protocols and Experience of working with complex Networks, following best practices and strict security guidelines Maintain performance of networks using appropriate Network Monitoring systems or vendor tools Previous demonstrable management of maintaining wide area networks. In-Depth Networking experience including configuring multiple vendor firewalls, enterprise routers and datacentre switches. Network configuration and storage configurations for HPC Experience of working with common operating systems such as Windows Server, Linux/RHEL. Server hardware/blade enclosure configuration experience Exposure to Storage Area Networks, Virtualization products such as VMWare ESXi and VDI solutions with accelerated storage. Necessary Experience/Qualifications Specification: Certified to a Cisco CCNA or CCNP Datacentre standard, with at least 6 years experience working in complex network environments. Desirable: Experience of EVPN-VXLAN frameworks Previous exposure to Load Balancing. Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects you ll be working on, you must be willing to undergo and maintain appropriate UK government DV-Level security clearance Who are MASS? We help our customers realise the value of their data. We re an ambitious technology company with a strong history in defence and we specialise in working in highly secure environments (hence the Security requirements!). MASS are an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!
Apr 18, 2024
Full time
Network Infrastructure Engineer (Data Centre) Corsham (SN13) Salary £45,000 - £70,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a Network Infrastructure Engineer that brings a methodical and dedicated approach to R&D, problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with solutions that ensure business continuity or can add substance to new or on-going projects or products. Technical Skills : In depth knowledge of TCP/IP networks, IP Protocols and exposure to all layers of the OSI model. Strong experience of routing protocols, tunneling protocols and Experience of working with complex Networks, following best practices and strict security guidelines Maintain performance of networks using appropriate Network Monitoring systems or vendor tools Previous demonstrable management of maintaining wide area networks. In-Depth Networking experience including configuring multiple vendor firewalls, enterprise routers and datacentre switches. Network configuration and storage configurations for HPC Experience of working with common operating systems such as Windows Server, Linux/RHEL. Server hardware/blade enclosure configuration experience Exposure to Storage Area Networks, Virtualization products such as VMWare ESXi and VDI solutions with accelerated storage. Necessary Experience/Qualifications Specification: Certified to a Cisco CCNA or CCNP Datacentre standard, with at least 6 years experience working in complex network environments. Desirable: Experience of EVPN-VXLAN frameworks Previous exposure to Load Balancing. Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects you ll be working on, you must be willing to undergo and maintain appropriate UK government DV-Level security clearance Who are MASS? We help our customers realise the value of their data. We re an ambitious technology company with a strong history in defence and we specialise in working in highly secure environments (hence the Security requirements!). MASS are an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Design Manager (Senior Electrical Engineer) - London Mission: We are seeking an agile Senior Electrical Engineer to support our Delivery Team at Colt DCS, acting as a project Design Manager and an SME on discipline matters. You will report to the Regional Engineering Manager (UK / EUR) of the Major Builds Delivery Team in Colt DCS and will be based in the UK with a focus on out London portfolio. You will play a leading role in the delivery of a multi-disciplinary design, managing external engineering consultants and contractors to meet programme, design and budget for the successful delivery of the project and to achieve cost effective and resilient infrastructures in line with Colt's Global design standards. The successful candidate must take an agile approach to design, cost and programme & project management always, providing solutions to potential issues and having a direct input to the business performance, ensuring that we, as a team, deliver on time and on budget, every time. You must have the 'outside of the box' thinking mentality when reacting to design and site-specific project issues that hamper the project design or overall programme delivery, working alongside key business stakeholders to ensure we stay customer focussed on all times. Outcomes: You should manage the Design Programme to ensure on time creation and review of Employers Requirements (ER's), tender information and design documentation issued for planning and Construction. You will be required to steer and guide and challenge the external Design Consultants and Contractors when required taking a 'Trust but Verify' approach, to ensure they deliver a design to meet the requirements of the Design Brief, periodically assessing and evaluating all project related design decisions presented by consultants and contractors with support if required from Senior DCS staff. You will apply a commercial approach in all aspects of the work including design engineering and construction, working with other engineering functions, Procurement and Delivery to ensure that the procurement of all items is conducted on the most cost-effective basis to drive reduction in costs, maximise our speed to Market, while obtaining the lowest PUE values that meet Colt's sustainability and environmental targets. The Design Manager will be required to analyse, review and comment on design proposals, specifications, manuals, and other data submitted for Colt DCS review on BIM 360 Platform and to evaluate the feasibility, cost, and maintenance requirements of designs or applications; you will also actively participate to the team workload to ensure that all project documentation internal governance approvals are completed in a detailed and timely fashion. As a Senior Electrical Engineer, you will also participate in project Commissioning activities and, when requested, support and advise the Global Head of Electrical Engineering on lessons learnt from live projects regarding Electrical infrastructure, Sequence of Operations, Equipment selection, as well as participating when requested to study innovative solutions and appraise modern technologies that are available on the market. This is to ensure that Colt DCS remains the market leader with pioneering data centre design, low PUE, and 'future proofing' our Global Reference design (GRD) for any new potential technologies that we may incorporate into the overall design in the near future. You will support the Project managers to drive project programmes/delivery while working closely with the other design engineers and construction teams to ensure milestones and completion dates are met with successful handover to the client on time. You will also work on Sales requests and liaise with customers to develop specific project design requirements, together with senior staff, delivery managers, to deliver first class projects to our customers. The Team: The Delivery Team, reporting to the VP of Real Estate, is formed by in Regional groups of Project Managers, Design Managers/Engineers, Specialists (namely, Security and Commissioning), Cost Managers and Procurement Managers reporting the Regional Head of Delivery. The Design Managers are managed by a Regional Engineering Manager, who will assign a Design Manager and a supporting engineer (of opposite discipline) to each project. The Design Managers will interface daily with their peers of the Delivery team, but also with the Development Team, who is responsible for site acquisition, power and connectivity searches, authorities' approval, preparation of the project's Design Brief and Business Plan. The Centre of Excellence/Global Engineering Team, reporting to the Global Director of Design & construction, is instead responsible and owner of the GRD and technically responsible for the equipment procurement and vendors management, ensuring at each stage that the projects are compliant with our standardised design. Our core values are: Agility of a Start-Up Collaborate to perform Value Creation Step Up to Challenges The skills and Expertise Required: The ideal candidate should have robust design management skills, a proven record of accomplishment in Multi-Disciplinary Project delivery and a strong background in all aspects of mission critical systems, with a focus on Electrical engineering. A thorough understanding of site planning and interdependent disciplines, such as civils, structures, architecture, demolition, site enabling works and project delivery processes needed to support our growing fleet of Data Centres, is strongly desired. This person shall be detail-oriented, possess strong organizational skills, and be a self-starter that can excel with little direction. Ownership: Regularly checks with other areas of the business that they and their team are delivering on their part of any activity, working with them to resolve issues to ensure flawless delivery Regularly reviews spend and identifies opportunities to drive down the cost or improve the return on investment of their personal / team's activities Leadership: Looks at industry best practice and current trends/innovations for their role and applies these within Colt - sharing what has worked and what has not (and why) with others who hold similar roles within the business. Understands cultural differences and utilises this understanding to ensure the successful completion of a task Teamwork: Proactively requests other team member's views and opinions; using this feedback to improve personal performance Identifies areas where relationships between the team and its stakeholders are not working effectively; making well-considered recommendations on suggestions for improvement - implements agreed actions. Takes action to maintain morale and productivity of geographically distributed teams. Technical Knowledge: Previous experience of working in a MEP data centre design role within mission critical facilities with design experience with all the following: Generators, and Transformers MV and LV Switch Gear Lighting, Fire systems and Security BMS Proficient knowledge of Mechanical Engineering principles General knowledge of CSA (Civils, Structural, Architectural) disciplines principles Minimum Bachelor's degree in Electrical Engineering Excellent written and Verbal English skills. Who we are: Colt Data Centre Services provide true service and operational excellence in the sustainable design, build, delivery and operational management of hyperscale data centres across Europe and the APAC. We provide data centre solutions to hyperscale and large enterprise customers across 15 state of the art carrier neutral data centres spanning 9 cities. Our Hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is ready for the demands of tomorrow. We have over 25 years of experience in the industry, delivering on our vision of being the most trusted and customer centric data centre operator in the market. We put environmental awareness at the heart of everything we do because we know it's the right thing to do for our planet. That's why we're taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey . click apply for full job details
Apr 18, 2024
Full time
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Design Manager (Senior Electrical Engineer) - London Mission: We are seeking an agile Senior Electrical Engineer to support our Delivery Team at Colt DCS, acting as a project Design Manager and an SME on discipline matters. You will report to the Regional Engineering Manager (UK / EUR) of the Major Builds Delivery Team in Colt DCS and will be based in the UK with a focus on out London portfolio. You will play a leading role in the delivery of a multi-disciplinary design, managing external engineering consultants and contractors to meet programme, design and budget for the successful delivery of the project and to achieve cost effective and resilient infrastructures in line with Colt's Global design standards. The successful candidate must take an agile approach to design, cost and programme & project management always, providing solutions to potential issues and having a direct input to the business performance, ensuring that we, as a team, deliver on time and on budget, every time. You must have the 'outside of the box' thinking mentality when reacting to design and site-specific project issues that hamper the project design or overall programme delivery, working alongside key business stakeholders to ensure we stay customer focussed on all times. Outcomes: You should manage the Design Programme to ensure on time creation and review of Employers Requirements (ER's), tender information and design documentation issued for planning and Construction. You will be required to steer and guide and challenge the external Design Consultants and Contractors when required taking a 'Trust but Verify' approach, to ensure they deliver a design to meet the requirements of the Design Brief, periodically assessing and evaluating all project related design decisions presented by consultants and contractors with support if required from Senior DCS staff. You will apply a commercial approach in all aspects of the work including design engineering and construction, working with other engineering functions, Procurement and Delivery to ensure that the procurement of all items is conducted on the most cost-effective basis to drive reduction in costs, maximise our speed to Market, while obtaining the lowest PUE values that meet Colt's sustainability and environmental targets. The Design Manager will be required to analyse, review and comment on design proposals, specifications, manuals, and other data submitted for Colt DCS review on BIM 360 Platform and to evaluate the feasibility, cost, and maintenance requirements of designs or applications; you will also actively participate to the team workload to ensure that all project documentation internal governance approvals are completed in a detailed and timely fashion. As a Senior Electrical Engineer, you will also participate in project Commissioning activities and, when requested, support and advise the Global Head of Electrical Engineering on lessons learnt from live projects regarding Electrical infrastructure, Sequence of Operations, Equipment selection, as well as participating when requested to study innovative solutions and appraise modern technologies that are available on the market. This is to ensure that Colt DCS remains the market leader with pioneering data centre design, low PUE, and 'future proofing' our Global Reference design (GRD) for any new potential technologies that we may incorporate into the overall design in the near future. You will support the Project managers to drive project programmes/delivery while working closely with the other design engineers and construction teams to ensure milestones and completion dates are met with successful handover to the client on time. You will also work on Sales requests and liaise with customers to develop specific project design requirements, together with senior staff, delivery managers, to deliver first class projects to our customers. The Team: The Delivery Team, reporting to the VP of Real Estate, is formed by in Regional groups of Project Managers, Design Managers/Engineers, Specialists (namely, Security and Commissioning), Cost Managers and Procurement Managers reporting the Regional Head of Delivery. The Design Managers are managed by a Regional Engineering Manager, who will assign a Design Manager and a supporting engineer (of opposite discipline) to each project. The Design Managers will interface daily with their peers of the Delivery team, but also with the Development Team, who is responsible for site acquisition, power and connectivity searches, authorities' approval, preparation of the project's Design Brief and Business Plan. The Centre of Excellence/Global Engineering Team, reporting to the Global Director of Design & construction, is instead responsible and owner of the GRD and technically responsible for the equipment procurement and vendors management, ensuring at each stage that the projects are compliant with our standardised design. Our core values are: Agility of a Start-Up Collaborate to perform Value Creation Step Up to Challenges The skills and Expertise Required: The ideal candidate should have robust design management skills, a proven record of accomplishment in Multi-Disciplinary Project delivery and a strong background in all aspects of mission critical systems, with a focus on Electrical engineering. A thorough understanding of site planning and interdependent disciplines, such as civils, structures, architecture, demolition, site enabling works and project delivery processes needed to support our growing fleet of Data Centres, is strongly desired. This person shall be detail-oriented, possess strong organizational skills, and be a self-starter that can excel with little direction. Ownership: Regularly checks with other areas of the business that they and their team are delivering on their part of any activity, working with them to resolve issues to ensure flawless delivery Regularly reviews spend and identifies opportunities to drive down the cost or improve the return on investment of their personal / team's activities Leadership: Looks at industry best practice and current trends/innovations for their role and applies these within Colt - sharing what has worked and what has not (and why) with others who hold similar roles within the business. Understands cultural differences and utilises this understanding to ensure the successful completion of a task Teamwork: Proactively requests other team member's views and opinions; using this feedback to improve personal performance Identifies areas where relationships between the team and its stakeholders are not working effectively; making well-considered recommendations on suggestions for improvement - implements agreed actions. Takes action to maintain morale and productivity of geographically distributed teams. Technical Knowledge: Previous experience of working in a MEP data centre design role within mission critical facilities with design experience with all the following: Generators, and Transformers MV and LV Switch Gear Lighting, Fire systems and Security BMS Proficient knowledge of Mechanical Engineering principles General knowledge of CSA (Civils, Structural, Architectural) disciplines principles Minimum Bachelor's degree in Electrical Engineering Excellent written and Verbal English skills. Who we are: Colt Data Centre Services provide true service and operational excellence in the sustainable design, build, delivery and operational management of hyperscale data centres across Europe and the APAC. We provide data centre solutions to hyperscale and large enterprise customers across 15 state of the art carrier neutral data centres spanning 9 cities. Our Hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is ready for the demands of tomorrow. We have over 25 years of experience in the industry, delivering on our vision of being the most trusted and customer centric data centre operator in the market. We put environmental awareness at the heart of everything we do because we know it's the right thing to do for our planet. That's why we're taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey . click apply for full job details
Data Centre, Server Installs, Cisco Networking, Cisco Firewalls, SAN, WAN, LAN, Windows, Hyper V, VMWare, Cloud We have a great new permanent opportunity for a good old school infrastructure engineer to join our client. You will likely have 5 years+ in IT Infrastructure engineering and experience around 3rd / 4th Line support Server builds and Installs Data Centre Environments Cisco Networking (Routers, WANs) Firewalls (ideally Cisco) Windows environments generally SAN's Hyper-V / VMWare Experience around Linux environments useful, and there is scope to learn Cloud Technologies too. To work in our clients centre of excellence, you will receive an excellent starting salary and potential. If you are interested in a new challenge then please do contact Karen at Jump IT in the first instance!
Apr 18, 2024
Full time
Data Centre, Server Installs, Cisco Networking, Cisco Firewalls, SAN, WAN, LAN, Windows, Hyper V, VMWare, Cloud We have a great new permanent opportunity for a good old school infrastructure engineer to join our client. You will likely have 5 years+ in IT Infrastructure engineering and experience around 3rd / 4th Line support Server builds and Installs Data Centre Environments Cisco Networking (Routers, WANs) Firewalls (ideally Cisco) Windows environments generally SAN's Hyper-V / VMWare Experience around Linux environments useful, and there is scope to learn Cloud Technologies too. To work in our clients centre of excellence, you will receive an excellent starting salary and potential. If you are interested in a new challenge then please do contact Karen at Jump IT in the first instance!
Data Centre, Server Installs, Cisco Networking, Cisco Firewalls, SAN, WAN, LAN, Windows, Hyper V, VMWare, Cloud We have a great new permanent opportunity for a good old school infrastructure engineer to join our client. You will likely have 5 years+ in IT Infrastructure engineering and experience around 3rd / 4th Line support Server builds and Installs Data Centre Environments Cisco Networking (Routers, WANs) Firewalls (ideally Cisco) Windows environments generally SAN's Hyper-V / VMWare Experience around Linux environments useful, and there is scope to learn Cloud Technologies too. To work in our clients centre of excellence, you will receive an excellent starting salary and potential. If you are interested in a new challenge then please do contact Karen at Jump IT in the first instance!
Apr 18, 2024
Full time
Data Centre, Server Installs, Cisco Networking, Cisco Firewalls, SAN, WAN, LAN, Windows, Hyper V, VMWare, Cloud We have a great new permanent opportunity for a good old school infrastructure engineer to join our client. You will likely have 5 years+ in IT Infrastructure engineering and experience around 3rd / 4th Line support Server builds and Installs Data Centre Environments Cisco Networking (Routers, WANs) Firewalls (ideally Cisco) Windows environments generally SAN's Hyper-V / VMWare Experience around Linux environments useful, and there is scope to learn Cloud Technologies too. To work in our clients centre of excellence, you will receive an excellent starting salary and potential. If you are interested in a new challenge then please do contact Karen at Jump IT in the first instance!
I am currently supporting an IT consultancy that have an immediate need for an infrastructure engineer to join a project within the public sector where you will be responsible for the install and rollout of new Windows servers and operating systems. Please note, active NPPV3 and SC clearance is essential, candidates without both clearances will not be considered. 3 Month Contract Outside Ir35 On-site 3 days per week in South Shields and Ponteland (Northeast of England) 350/ 375 per day Immediate Start Nppv3 and SC Clearance is essential. Role Requirements: Uploaded new operating system to multiple datacentres Provide AV, patch updates and backup software Construct test and handover plan upon completion of works Nppv3 and SC Clearance is essential If you are interested in hearing more, please send a copy of your CV to (url removed)
Apr 18, 2024
Contractor
I am currently supporting an IT consultancy that have an immediate need for an infrastructure engineer to join a project within the public sector where you will be responsible for the install and rollout of new Windows servers and operating systems. Please note, active NPPV3 and SC clearance is essential, candidates without both clearances will not be considered. 3 Month Contract Outside Ir35 On-site 3 days per week in South Shields and Ponteland (Northeast of England) 350/ 375 per day Immediate Start Nppv3 and SC Clearance is essential. Role Requirements: Uploaded new operating system to multiple datacentres Provide AV, patch updates and backup software Construct test and handover plan upon completion of works Nppv3 and SC Clearance is essential If you are interested in hearing more, please send a copy of your CV to (url removed)
My client are a leader in data center infrastructure management (DCIM) and Building Management Systems (BMS), is seeking an experienced BMS/Power Systems Integration Engineer to enhance their dynamic team. This is a unique opportunity to take on a pivotal role in the integration and design of cutting-edge DCIM and BMS solutions. Key Responsibilities: Lead DCIM & BMS integration and design activities. Manage external consultants and contractors to ensure timely, cost-effective project delivery. Review and approve DCIM architecture and designs, ensuring alignment with company standards. Essential Skills and Experience: Proven track record of designing monitoring systems for data centres. Expertise in configuring system applications for new deployments and retrofits. Strong leadership in integration design delivery. Close collaboration with customers to tailor DCIM solutions from pre-sale to final handover. Extensive experience in mission-critical industries. In-depth design knowledge of DCIM systems including BMS, security, and IT. Familiarity with BMS and EPMS brands such as Tridium, Schneider, Siemens, Mitsubishi, Hitachi. Proficiency with BACnet, Modbus, TCP/IP, SNMP, API, and MQTT power integration. Capability to manage multiple customer projects simultaneously. Exceptional problem-solving skills for both onsite and remote applications. Willingness to travel to customer sites, both in the UK and internationally. Ability to thrive in fast-paced environments and meet strict deadlines. Excellent communication skills, both written and verbal. Good working knowledge of Microsoft Office suite. Awareness of health and safety regulations in critical environments. The Offer: A chance to work with a skilled team of technical and delivery professionals. Opportunities for professional growth and development. Competitive salary and benefits package. A collaborative and innovative work environment with a remote base What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 18, 2024
Full time
My client are a leader in data center infrastructure management (DCIM) and Building Management Systems (BMS), is seeking an experienced BMS/Power Systems Integration Engineer to enhance their dynamic team. This is a unique opportunity to take on a pivotal role in the integration and design of cutting-edge DCIM and BMS solutions. Key Responsibilities: Lead DCIM & BMS integration and design activities. Manage external consultants and contractors to ensure timely, cost-effective project delivery. Review and approve DCIM architecture and designs, ensuring alignment with company standards. Essential Skills and Experience: Proven track record of designing monitoring systems for data centres. Expertise in configuring system applications for new deployments and retrofits. Strong leadership in integration design delivery. Close collaboration with customers to tailor DCIM solutions from pre-sale to final handover. Extensive experience in mission-critical industries. In-depth design knowledge of DCIM systems including BMS, security, and IT. Familiarity with BMS and EPMS brands such as Tridium, Schneider, Siemens, Mitsubishi, Hitachi. Proficiency with BACnet, Modbus, TCP/IP, SNMP, API, and MQTT power integration. Capability to manage multiple customer projects simultaneously. Exceptional problem-solving skills for both onsite and remote applications. Willingness to travel to customer sites, both in the UK and internationally. Ability to thrive in fast-paced environments and meet strict deadlines. Excellent communication skills, both written and verbal. Good working knowledge of Microsoft Office suite. Awareness of health and safety regulations in critical environments. The Offer: A chance to work with a skilled team of technical and delivery professionals. Opportunities for professional growth and development. Competitive salary and benefits package. A collaborative and innovative work environment with a remote base What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Cisco Network Engineer Up to 52,600 per annum Fully remote based role Working for a global technology company we are looking for a Senior Network Engineer to look after the companies technical estate, ensuring that networks and firewalls are maintained and provisioned to support the business. PLEASE NOTE Due to the volume we will receive on this role please do not call to follow up on your application. You will receive confirmation your CV has been received and we will be in touch within 7 days if you are shortlisted. Accountabilities within this role: As the Senior Network Engineer, you will be responsible for all the networking infrastructure of both on prem and cloud network components Your main day to day activities will be to assist the Network Team lead in day-to-day upkeep / project and cloud network migrations of the network services You will also be working with a network engineer and helping to upskill them and to take design lead / technical delivery according to the plans A vital key to this role is the constant review of the firewall policy's and to review the overall infrastructure and to make sure there are no potential risks / vulnerabilities which are not fully documented / evidenced / recorded. As the Senior Network Engineer you will be responsible for all internal networks and external networks so a good knowledge and understanding of MPLS / VPN's is key the same as HA firewall solutions and network segregation leveraging strict VLAN's and network zoning From a monitoring perspective we use SolarWinds and PRTG but will be moving towards Zabbix as the overall solution going forward Network monitoring services are in place on all devices Regular backups of switches / routers and firewalls are in place Regular patching of network equipment is maintained / in place and CAB process followed. Multi datacentre networking and multi-site networking globally Skills and experience required: Good knowledge of PowerShell Good general knowledge of network protocols such as TCP / UDP port mappings and vlan's Good understanding of the following technologies but not limited to just them - Cisco switches / Cisco routers / Cisco firewalls / Radware load balancers / Fortinet firewalls / OSPF/ MPLS Exposure to Citrix NetScaler an advantage VPN setup on both Cisco ASA / Fortinet firewalls Understanding of core IT Concepts Problem resolution and root cause analysis Have a good understanding of ITIL practices Solarwinds exposure an advantage AWS / Azure / VMWare certifications or extensive experience beneficial Help desk ticket interaction Change process experience required Solid Cisco Router / switch and Firewall knowledge essential Fortinet Firewall knowledge an advantage Radware NLB knowledge an advantage Good background in Citrix NetScaler technology would be ideal
Apr 18, 2024
Full time
Cisco Network Engineer Up to 52,600 per annum Fully remote based role Working for a global technology company we are looking for a Senior Network Engineer to look after the companies technical estate, ensuring that networks and firewalls are maintained and provisioned to support the business. PLEASE NOTE Due to the volume we will receive on this role please do not call to follow up on your application. You will receive confirmation your CV has been received and we will be in touch within 7 days if you are shortlisted. Accountabilities within this role: As the Senior Network Engineer, you will be responsible for all the networking infrastructure of both on prem and cloud network components Your main day to day activities will be to assist the Network Team lead in day-to-day upkeep / project and cloud network migrations of the network services You will also be working with a network engineer and helping to upskill them and to take design lead / technical delivery according to the plans A vital key to this role is the constant review of the firewall policy's and to review the overall infrastructure and to make sure there are no potential risks / vulnerabilities which are not fully documented / evidenced / recorded. As the Senior Network Engineer you will be responsible for all internal networks and external networks so a good knowledge and understanding of MPLS / VPN's is key the same as HA firewall solutions and network segregation leveraging strict VLAN's and network zoning From a monitoring perspective we use SolarWinds and PRTG but will be moving towards Zabbix as the overall solution going forward Network monitoring services are in place on all devices Regular backups of switches / routers and firewalls are in place Regular patching of network equipment is maintained / in place and CAB process followed. Multi datacentre networking and multi-site networking globally Skills and experience required: Good knowledge of PowerShell Good general knowledge of network protocols such as TCP / UDP port mappings and vlan's Good understanding of the following technologies but not limited to just them - Cisco switches / Cisco routers / Cisco firewalls / Radware load balancers / Fortinet firewalls / OSPF/ MPLS Exposure to Citrix NetScaler an advantage VPN setup on both Cisco ASA / Fortinet firewalls Understanding of core IT Concepts Problem resolution and root cause analysis Have a good understanding of ITIL practices Solarwinds exposure an advantage AWS / Azure / VMWare certifications or extensive experience beneficial Help desk ticket interaction Change process experience required Solid Cisco Router / switch and Firewall knowledge essential Fortinet Firewall knowledge an advantage Radware NLB knowledge an advantage Good background in Citrix NetScaler technology would be ideal
(Atlassian) Application Operations Engineer Inside IR35 Hybrid, 2/3 days on site per week (Glasgow) Active SC is advantageous As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our clients Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Responsibilities Administer the back-end Atlassian infrastructure and ensure the platform is highly available, reliable and secure Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists Building a replica of Production in DEV Upgrading in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Manage all add-ons and integrations Provide user and JIRA Admin training Manage and own any documentation to aid support of the Atlassian suite Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Desirable Skills Working knowledge of using Jira REST API or other REST based web services Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Proficiency in Linux server support and configuration as well as command line troubleshooting utilities Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role
Apr 18, 2024
Contractor
(Atlassian) Application Operations Engineer Inside IR35 Hybrid, 2/3 days on site per week (Glasgow) Active SC is advantageous As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our clients Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Responsibilities Administer the back-end Atlassian infrastructure and ensure the platform is highly available, reliable and secure Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists Building a replica of Production in DEV Upgrading in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Manage all add-ons and integrations Provide user and JIRA Admin training Manage and own any documentation to aid support of the Atlassian suite Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Desirable Skills Working knowledge of using Jira REST API or other REST based web services Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Proficiency in Linux server support and configuration as well as command line troubleshooting utilities Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
Apr 18, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 18, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Department of Work & Pensions
Newcastle Upon Tyne, Tyne And Wear
Infrastructure Operations Engineer: Pay up to 43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to 43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 18, 2024
Full time
Infrastructure Operations Engineer: Pay up to 43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to 43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Employer Description Based in Quedgeley, Gloucestershire, System Force IT specialise in managed IT support that is tailored to meet the needs of every client they work with. They also offer cloud solutions, cyber security management, VoIP services and much more. Overview We are currently seeking an IT Apprentice to join our apprenticeship program. Apprentices will provide clients software and hardware support for their workstations, as well as account management support. Help desk analyst will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software's utilized by the business. Key Tasks & Responsibilities: will include but not be limited to Working with Desktop Engineers to maintain image libraries. Remote Troubleshooting hardware issues with Laptops, desktops, servers, notebooks, and tablets. Acting as an account admin for various software products. Assist with Wireless account management. 365 Help, migrations to and from, day to day management Troubleshoot network issues. Project work. Hardware inventory maintenance. Data migrations Corporate data centre monitoring, and maintenance. Virtual server troubleshooting, building, and maintenance. What we are looking for: Knowledge of Windows and Mac operating systems. Familiarity with Active Directory, group policies, and user account management. Strong troubleshooting and problem-solving skills with the ability to analyse and resolve technical issues efficiently. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team environment. Entry Requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Additional Information: Salary: £14,000 - £16,000 per annum Working hours - 40 hours a week, Monday to Friday (8:30am to 5:30pm with 1 hour for lunch) What's in it for you? We believe that success is built from within and as an employee of System Force IT we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best you can be in your field of work. Benefits: A great working office environment surrounded by a supportive team in a rewarding role. 20 days holiday per year + bank holidays Company pension scheme Access to the latest technology Access to technical online training to aid your personal progression. Great transport links with free onsite parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 18, 2024
Full time
Employer Description Based in Quedgeley, Gloucestershire, System Force IT specialise in managed IT support that is tailored to meet the needs of every client they work with. They also offer cloud solutions, cyber security management, VoIP services and much more. Overview We are currently seeking an IT Apprentice to join our apprenticeship program. Apprentices will provide clients software and hardware support for their workstations, as well as account management support. Help desk analyst will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software's utilized by the business. Key Tasks & Responsibilities: will include but not be limited to Working with Desktop Engineers to maintain image libraries. Remote Troubleshooting hardware issues with Laptops, desktops, servers, notebooks, and tablets. Acting as an account admin for various software products. Assist with Wireless account management. 365 Help, migrations to and from, day to day management Troubleshoot network issues. Project work. Hardware inventory maintenance. Data migrations Corporate data centre monitoring, and maintenance. Virtual server troubleshooting, building, and maintenance. What we are looking for: Knowledge of Windows and Mac operating systems. Familiarity with Active Directory, group policies, and user account management. Strong troubleshooting and problem-solving skills with the ability to analyse and resolve technical issues efficiently. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team environment. Entry Requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Additional Information: Salary: £14,000 - £16,000 per annum Working hours - 40 hours a week, Monday to Friday (8:30am to 5:30pm with 1 hour for lunch) What's in it for you? We believe that success is built from within and as an employee of System Force IT we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best you can be in your field of work. Benefits: A great working office environment surrounded by a supportive team in a rewarding role. 20 days holiday per year + bank holidays Company pension scheme Access to the latest technology Access to technical online training to aid your personal progression. Great transport links with free onsite parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Overview North builds stronger, more reliable networks and creates smarter, more sustainable places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. Working across four specialist sectors: public service, enterprise, financial service, and defence & justice. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view, and we know the power of connecting people, skills and technologies in new and exciting ways. Responsibilities Primary Responsibilities You ll be learning new engineering skills in installing, terminating, testing and certifying network cable and fibre optic infrastructure components in a Data Centre mission critical environment. Be trained to assist in the Installation of floor mounted communication cabinets and server racks within data halls, ICT blanking and cable management tasks for hot and cold aisle containment operations Instructed to perform cable moves and changes to existing systems as required. Work with the engineers being taught how to patching out data & server cabinets as per client's spreadsheets, patching schedules and cabinet layouts ensuring that all Add/Moves/Changes (A/M/C) are approved, correctly recorded, labelled and reported correctly. To work safely and follow Health & Safety requirements/regulations at all times. You will be an integral part of our delivery team representing our business as the face of North. You ll be buddied up with an engineer to ensure work is carried out safely and to high quality standards. Qualifications For development purposes the following knowledge, skills and experience are required. Knowledge or working with structured cabling and or fibre optics is advantageous although not essential as training will be provided. We re looking for someone that will fit into our company culture and contribute to the positive and aspirational environment we re so proud of. It s vital therefore that you have a positive can-do attitude to delivering work. Enthusiasm to learn and an interest in problem solving Self-motivated Good IT skills As you ll be in a highly visible role, communication skills are a must, and it goes without saying, being punctual and energised by working in a fast-paced and exciting environment. A requirement for the role is SC Security Level Clearance check. Existing SC Clearance level and security checks advantageous however will be facilitated for the right candidate. Hold a Full driving licence for 12 months (beneficial) North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 18, 2024
Full time
Overview North builds stronger, more reliable networks and creates smarter, more sustainable places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. Working across four specialist sectors: public service, enterprise, financial service, and defence & justice. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view, and we know the power of connecting people, skills and technologies in new and exciting ways. Responsibilities Primary Responsibilities You ll be learning new engineering skills in installing, terminating, testing and certifying network cable and fibre optic infrastructure components in a Data Centre mission critical environment. Be trained to assist in the Installation of floor mounted communication cabinets and server racks within data halls, ICT blanking and cable management tasks for hot and cold aisle containment operations Instructed to perform cable moves and changes to existing systems as required. Work with the engineers being taught how to patching out data & server cabinets as per client's spreadsheets, patching schedules and cabinet layouts ensuring that all Add/Moves/Changes (A/M/C) are approved, correctly recorded, labelled and reported correctly. To work safely and follow Health & Safety requirements/regulations at all times. You will be an integral part of our delivery team representing our business as the face of North. You ll be buddied up with an engineer to ensure work is carried out safely and to high quality standards. Qualifications For development purposes the following knowledge, skills and experience are required. Knowledge or working with structured cabling and or fibre optics is advantageous although not essential as training will be provided. We re looking for someone that will fit into our company culture and contribute to the positive and aspirational environment we re so proud of. It s vital therefore that you have a positive can-do attitude to delivering work. Enthusiasm to learn and an interest in problem solving Self-motivated Good IT skills As you ll be in a highly visible role, communication skills are a must, and it goes without saying, being punctual and energised by working in a fast-paced and exciting environment. A requirement for the role is SC Security Level Clearance check. Existing SC Clearance level and security checks advantageous however will be facilitated for the right candidate. Hold a Full driving licence for 12 months (beneficial) North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Nigel Wright Recruitment
Darlington, County Durham
The OpportunityAn exciting opportunity exists within a national business for an aspiring 3rd line engineer with broad infrastructure including M365 skills, to help with a mixture of BAU and project activity The role can be undertaken remotely so long as the person is able to be in Darlington 1-2 days per month.Applicants need to have Indefinite Leave to Remain in the UK as our client doesn't sponsor visas and can't employ someone on a permanent basis who is on a Post Study Work Visa.The RoleAs a Server & Cloud Infrastructure Engineer, you will be responsible for building, managing, supporting, maintaining, optimising and monitoring data centre and cloud compute and storage environments. You will work closely with other technology team members, colleagues within the wider IT team and third-party providers, working to ITIL standards and process. Proactively manage data centre and cloud compute and storage environments to assure the delivery of services, applications and data Proactively manage core, centralised and distributed technology with a view to providing "always on" connectivity for mission critical services Ensure all technology domains, components and services are secure and operated within prevailing security policies which aim to mitigate current and emerging threats. Ensure all technology domains are regularly reviewed and updated to maintain company and vendor supportable versions Provide advanced technical knowledge required to reactively triage and fix incidents as L3 Analysis of technology performance, providing recommendations of enhancements and improvements. The RequirementsAs a 3rd line Infrastructure Engineer, you will have experience of delivering, managing and supporting solutions within compute, storage and security domains Proficient across the M365 tenant product suite, ideally having worked with Intune and Autopilot, you will have extensive hands-on technical knowledge of a wide range of technology, protocols, operating systems and standards including: Server, storage & networking hardware Virtualisation Virtual Desktop Technologies Backup, Recovery & Disaster Recovery WAN, LAN & WLAN DNS PKI, network & information security Microsoft Server Operating Systems Microsoft Active Directory, Federated Services, Azure AD Email security With strong problem-solving skills with a solutions-focused approach, you will have a high degree of accountability, commitment and responsibility, with both the ability to both build effective working relationships and collaborate ideas from multiple stakeholders as well as communicate concepts to technical and non-technical stakeholders
Apr 18, 2024
Full time
The OpportunityAn exciting opportunity exists within a national business for an aspiring 3rd line engineer with broad infrastructure including M365 skills, to help with a mixture of BAU and project activity The role can be undertaken remotely so long as the person is able to be in Darlington 1-2 days per month.Applicants need to have Indefinite Leave to Remain in the UK as our client doesn't sponsor visas and can't employ someone on a permanent basis who is on a Post Study Work Visa.The RoleAs a Server & Cloud Infrastructure Engineer, you will be responsible for building, managing, supporting, maintaining, optimising and monitoring data centre and cloud compute and storage environments. You will work closely with other technology team members, colleagues within the wider IT team and third-party providers, working to ITIL standards and process. Proactively manage data centre and cloud compute and storage environments to assure the delivery of services, applications and data Proactively manage core, centralised and distributed technology with a view to providing "always on" connectivity for mission critical services Ensure all technology domains, components and services are secure and operated within prevailing security policies which aim to mitigate current and emerging threats. Ensure all technology domains are regularly reviewed and updated to maintain company and vendor supportable versions Provide advanced technical knowledge required to reactively triage and fix incidents as L3 Analysis of technology performance, providing recommendations of enhancements and improvements. The RequirementsAs a 3rd line Infrastructure Engineer, you will have experience of delivering, managing and supporting solutions within compute, storage and security domains Proficient across the M365 tenant product suite, ideally having worked with Intune and Autopilot, you will have extensive hands-on technical knowledge of a wide range of technology, protocols, operating systems and standards including: Server, storage & networking hardware Virtualisation Virtual Desktop Technologies Backup, Recovery & Disaster Recovery WAN, LAN & WLAN DNS PKI, network & information security Microsoft Server Operating Systems Microsoft Active Directory, Federated Services, Azure AD Email security With strong problem-solving skills with a solutions-focused approach, you will have a high degree of accountability, commitment and responsibility, with both the ability to both build effective working relationships and collaborate ideas from multiple stakeholders as well as communicate concepts to technical and non-technical stakeholders
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
Apr 18, 2024
Full time
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
IT Asset Team Leader - Stafford/remote - circa £55k plus package I have an exciting opportunity to join a well-established organisation as an IT Asset Team Leader ensuring all assets are accounted for and any vulnerabilities found on these systems are dealt with. As the IT Asset Team Leader you will be managing two teams, will be hands-on and responsible for working with requesters, stakeholders, project managers and all the engineering teams involved within the delivery pipeline for IT Infrastructure builds. Ensuring that requests and requirements are fully maintained, understood, correctly processed, and prioritised through each team and managed correctly within the system. Skills and experience Proven experience with all aspects of IT infrastructure delivery, project coordination and IT asset management, with Service Asset Lifecycle knowledge. Knowledge of physical and virtual infrastructure within data centre and end-user technology environments, along with Windows and Linux operating systems. Ability to manage and coordinate the delivery of multiple streams of work, from simple requests to multi-scale environment buildouts and vulnerability tracking. Strong communication skills supported by a high level of energy and persuasion, with the ability to interact with all levels of the organisation in a professional, diplomatic, and tactful manner. Presenting project status to other teams and participating in cross-functional meetings and working teams. Experience in team management, with strong time management and planning skills. Thorough understanding of IT delivery management practices and principles, with experience delivering IT projects. Project audit and reporting experience to help ensure compliance with processes and status reporting. Ability to work in a fast-paced environment on multiple projects with independent deadlines and deliverables with a strong attention to detail. Main Responsibilities Ensuring the teams are correctly and efficiently coordinating the planning and tracking of each request to meet the requested dates, whilst keeping the requestor up to date with progress, delays, or any problems. Interacting with the necessary infrastructure teams to ensure work is actioned promptly and that task updates are applied with sufficient detail to provide visibility. Highlighting and escalating delays or problems as required to prevent data slippage and ensuring any delays are communicated with the requesters. Working directly with our project, infrastructure, and development teams to understand work stacks, priorities, and upcoming projects and that we are delivering the requests as planned. Facilitating meetings with requesters to ensure the requirements and timescales are fully understood and any prerequisites are in place and planned. Following up on all requests that are held up or delayed, agreeing on review schedules with the requestors and technical owners to facilitate progress. Building and maintaining relationships with all team leaders and managers involved within the processes, whilst ensuring reviews are regularly carried out to monitor the delivery pipeline. Leading and participating in continual service improvement projects for internal and customer-related systems and platforms. IT Asset Team Leader - Stafford/remote - circa £55k plus package
Apr 18, 2024
Full time
IT Asset Team Leader - Stafford/remote - circa £55k plus package I have an exciting opportunity to join a well-established organisation as an IT Asset Team Leader ensuring all assets are accounted for and any vulnerabilities found on these systems are dealt with. As the IT Asset Team Leader you will be managing two teams, will be hands-on and responsible for working with requesters, stakeholders, project managers and all the engineering teams involved within the delivery pipeline for IT Infrastructure builds. Ensuring that requests and requirements are fully maintained, understood, correctly processed, and prioritised through each team and managed correctly within the system. Skills and experience Proven experience with all aspects of IT infrastructure delivery, project coordination and IT asset management, with Service Asset Lifecycle knowledge. Knowledge of physical and virtual infrastructure within data centre and end-user technology environments, along with Windows and Linux operating systems. Ability to manage and coordinate the delivery of multiple streams of work, from simple requests to multi-scale environment buildouts and vulnerability tracking. Strong communication skills supported by a high level of energy and persuasion, with the ability to interact with all levels of the organisation in a professional, diplomatic, and tactful manner. Presenting project status to other teams and participating in cross-functional meetings and working teams. Experience in team management, with strong time management and planning skills. Thorough understanding of IT delivery management practices and principles, with experience delivering IT projects. Project audit and reporting experience to help ensure compliance with processes and status reporting. Ability to work in a fast-paced environment on multiple projects with independent deadlines and deliverables with a strong attention to detail. Main Responsibilities Ensuring the teams are correctly and efficiently coordinating the planning and tracking of each request to meet the requested dates, whilst keeping the requestor up to date with progress, delays, or any problems. Interacting with the necessary infrastructure teams to ensure work is actioned promptly and that task updates are applied with sufficient detail to provide visibility. Highlighting and escalating delays or problems as required to prevent data slippage and ensuring any delays are communicated with the requesters. Working directly with our project, infrastructure, and development teams to understand work stacks, priorities, and upcoming projects and that we are delivering the requests as planned. Facilitating meetings with requesters to ensure the requirements and timescales are fully understood and any prerequisites are in place and planned. Following up on all requests that are held up or delayed, agreeing on review schedules with the requestors and technical owners to facilitate progress. Building and maintaining relationships with all team leaders and managers involved within the processes, whilst ensuring reviews are regularly carried out to monitor the delivery pipeline. Leading and participating in continual service improvement projects for internal and customer-related systems and platforms. IT Asset Team Leader - Stafford/remote - circa £55k plus package