Cisco Engineer (Voice Focused)

  • Talent International
  • Sussex, BN1 1, United Kingdom
  • Feb 21, 2016
I.T. & Communications

Job Description

Professional Services Engineer ( Voice Focused )

Primary Office Location: Brighton, East Sussex

Reporting to: Client Services Manager

Specifically, your primary role on the Professional Services Team is to provide our client's customers with design and implementation of projects from a technical perspective, delivered both remotely and at the customers' sites.

Your duties in the Professional Services team include:

Participation in Professional Services and Projects.

Assuming the primary role and responsibility for delivering all technical elements of client projects.

Working as part of a team where required, including other PS engineers, project managers, sales account managers and any client staff.

Supporting, advising and guiding clients to deliver maximum business benefits from the project, both in the design and implementation phases.

Delivering high quality, best practice implementations and documentation.

Working within timeframes assigned to projects and ensuring timely information flow to the Technical Manager and/or team before, during and after a project.

Working unsupervised at client sites and representing our client in a professional manner at all times, including being of smart appearance, punctual and courteous.

Undertaking projects to enhance internal applications, support tools or services as required.

Technical Responsibilities

Commitment to improve professional and technical knowledge.

Undertake personal accreditations as required by the company as part of an agreed training plan.

Typical Activities

Producing documented designs and implementation information

Attending customer sites to implement new solutions

Attending meetings with customers as a technical expert

Role Requirements


  • Cisco CCNA

  • Cisco CCNP Voice (at least part) qualified

  • Awareness of the current Cisco Unified Communications products

  • Experience in deploying Cisco CUCM and associated products

  • Experience in deploying Cisco R&S

  • Understanding of Campus network design

  • Outstanding documentation skills including the use of Word and Visio

  • Excellent spoken and written English


  • Experience in deploying security and WLAN solutions

  • Cisco CCNP accreditation

  • Awareness of Microsoft Lync

Additionally, as a Professional Services engineer you should be quick to learn, very organised, have a keen eye for attention to detail. Using your time effectively and diligently is also key to being successful in this role.


The successful candidate will be based in our client's Brighton office.

They offer the following benefits to full time staff:

  • Death In Service

  • Pension

If you believe you are suitable for this role please apply now!!