About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Nov 09, 2021
Full time
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Join Our Dynamic Network Team as a Senior Network Engineer! Unlock Your Potential with Innovative Technologies! The successful candidate will have high-level in-depth knowledge of Cisco Unified Communications as well as other Cisco technologies including, Routing and Switching, Cisco Wireless Networking and Cisco ISE. Are you a skilled networking enthusiast looking to tackle a pivotal role in a diverse team? We are seeking a talented individual to join our esteemed Network Team, ensuring flawless operations and pushing the boundaries of technological excellence. What you will be doing: Configuration Maestro: Dive into the heart of our client's network infrastructure, thoughtfully configuring various components such as Unified Communications and Collaboration, Routing, Switching, Storage, SDN and Wireless technologies. Incident Management Hard worker: Steer the ship during network outages by following the Major Incident Management Process meticulously, ensuring swift resolutions and minimal disruptions. Root Cause Detective: Undertake and lead 'Root Cause Analysis' investigations, putting on your detective hat to solve network faults, security concerns, and performance issues. Collaborative Specialist: Work hand-in-hand with the network architect and solutions team, providing crucial technical support and insight during the implementation of projects into Service and Support. Tech Whisperer: Bring your extensive knowledge and experience with Cisco technologies to the forefront, showcasing expertise in Unified Communication applications, Routing/Switching, Wireless networking, Cisco ISE, and more. Adaptable Maestro: Navigate both physical and virtual networks with ease, demonstrating flexibility and adaptability to meet the diverse needs of our client's estate. Tooling Extraordinaire: Leverage your experience with tools such as Cisco Prime, OpsView, and others, elevating our capabilities in network monitoring and management. What you will bring: High-level in-depth knowledge of Cisco technologies to include, Cisco Unified Communication applications and devices, Cisco Wireless Networking and Cisco ISE. Security Clearance: Be eligible for DV Clearance, proving your commitment to the highest standards of security. CCNA Certified and either working towards or ready to gain CCNP accreditation: Showcase your commitment to excellence and continuous improvement in networking. Exposure to a multitude of networks both physical and virtual. Software Defined Networking Guru: Demonstrate a solid grasp of Software Defined Networking, staying ahead of the curve in network innovation. Mobility Enabler: Hold a Full UK Driving License, ready to embark on occasional travel to other sites and showcase your on-site expertise. Time Management Maestro: Thrive in a dynamic environment, delivering results within flexible timelines and work. It would be great if you had: Toolbox Diversity: Bring in more expertise with experience in Linux Servers, Python Scripting Language, VMware vCentre, Ansible, Cisco Prime, OpsView or similar. Experience of Software Defined Networking Working knowledge of Cisco Wireless networking applications and devices. MoD Insight: Previous experience within a MoD environment is a plus, showcasing your adaptability to secure and regulated environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Salisbury Security Clearance Level: DV cleared or eligible to obtain DV clearance. Salary: up to £50,000 per annum Benefits: 25 days annual leave with the option to buy extra days, life assurance, pension, 3% flexible benefits fund and health cash plan. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Apr 17, 2024
Full time
Join Our Dynamic Network Team as a Senior Network Engineer! Unlock Your Potential with Innovative Technologies! The successful candidate will have high-level in-depth knowledge of Cisco Unified Communications as well as other Cisco technologies including, Routing and Switching, Cisco Wireless Networking and Cisco ISE. Are you a skilled networking enthusiast looking to tackle a pivotal role in a diverse team? We are seeking a talented individual to join our esteemed Network Team, ensuring flawless operations and pushing the boundaries of technological excellence. What you will be doing: Configuration Maestro: Dive into the heart of our client's network infrastructure, thoughtfully configuring various components such as Unified Communications and Collaboration, Routing, Switching, Storage, SDN and Wireless technologies. Incident Management Hard worker: Steer the ship during network outages by following the Major Incident Management Process meticulously, ensuring swift resolutions and minimal disruptions. Root Cause Detective: Undertake and lead 'Root Cause Analysis' investigations, putting on your detective hat to solve network faults, security concerns, and performance issues. Collaborative Specialist: Work hand-in-hand with the network architect and solutions team, providing crucial technical support and insight during the implementation of projects into Service and Support. Tech Whisperer: Bring your extensive knowledge and experience with Cisco technologies to the forefront, showcasing expertise in Unified Communication applications, Routing/Switching, Wireless networking, Cisco ISE, and more. Adaptable Maestro: Navigate both physical and virtual networks with ease, demonstrating flexibility and adaptability to meet the diverse needs of our client's estate. Tooling Extraordinaire: Leverage your experience with tools such as Cisco Prime, OpsView, and others, elevating our capabilities in network monitoring and management. What you will bring: High-level in-depth knowledge of Cisco technologies to include, Cisco Unified Communication applications and devices, Cisco Wireless Networking and Cisco ISE. Security Clearance: Be eligible for DV Clearance, proving your commitment to the highest standards of security. CCNA Certified and either working towards or ready to gain CCNP accreditation: Showcase your commitment to excellence and continuous improvement in networking. Exposure to a multitude of networks both physical and virtual. Software Defined Networking Guru: Demonstrate a solid grasp of Software Defined Networking, staying ahead of the curve in network innovation. Mobility Enabler: Hold a Full UK Driving License, ready to embark on occasional travel to other sites and showcase your on-site expertise. Time Management Maestro: Thrive in a dynamic environment, delivering results within flexible timelines and work. It would be great if you had: Toolbox Diversity: Bring in more expertise with experience in Linux Servers, Python Scripting Language, VMware vCentre, Ansible, Cisco Prime, OpsView or similar. Experience of Software Defined Networking Working knowledge of Cisco Wireless networking applications and devices. MoD Insight: Previous experience within a MoD environment is a plus, showcasing your adaptability to secure and regulated environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Salisbury Security Clearance Level: DV cleared or eligible to obtain DV clearance. Salary: up to £50,000 per annum Benefits: 25 days annual leave with the option to buy extra days, life assurance, pension, 3% flexible benefits fund and health cash plan. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Proactive Maintenance Lead / 2nd / 3rd Line Support Location: Maidstone S alary: Up to £36k, Depending on Experience Does Proactive Maintenance interest you? Would you like to progress your Cyber Security Skills? Would you like a role that will progress to managing your own small team? We are looking for a Proactive Maintenance Lead. As the cornerstone of our proactive maintenance team, you will ensure the optimal performance, reliability, and security of our IT systems. This role involves a unique blend of high-end 2nd line and 3rd line technical support, leadership, and strategic planning capabilities. You will drive initiatives to identify and mitigate potential issues before they affect our operations, lead a small team of engineers, and contribute to the continuous improvement of our IT landscape. Key Responsibilities: System Monitoring and Maintenance: Conduct regular checks on IT systems to proactively identify and address issues. Performance Optimisation: Develop and implement strategies to enhance system performance and reliability. Incident Management: Take the lead on complex technical issues, offering expertise in troubleshooting and resolution. Team Leadership: Mentor and guide a team of IT professionals, promoting a proactive maintenance culture. Process Improvement: Evaluate and refine maintenance processes and procedures to enhance efficiency. Security Oversight: Ensure the integrity and security of systems in compliance with industry standards. Project Management: Oversee projects related to system upgrades and enhancements, from planning to execution. Stakeholder Communication: Liaise with IT teams and stakeholders to ensure maintenance activities align with business objectives. Essential Skills and Experience: Strong background in proactive system maintenance, with proficiency in high-end 2nd line and 3rd line support. Comprehensive knowledge of network infrastructure, server environments, virtualization technologies, and security protocols. Skilled in Microsoft Windows environments, Active Directory, and cloud technologies. Proven track record of leading and developing technical teams. Exceptional problem-solving, analytical, and decision-making skills. Effective communication and interpersonal abilities Desirable Qualifications: Certifications in CompTIA, ITIL, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or related fields. Experience in managing IT projects and driving process improvements. Additional Requirements: Experience with SSL certificates, domain renewals, and backup and replication software (Veeam preferred). An enthusiastic approach towards automating tasks and self-study on the latest technologies. A keen interest in all areas of Cyber Security, with a desire to develop expertise. Willingness to liaise with third parties, including attending conferences around the country, albeit infrequently. This role offers an exceptional opportunity to play a critical part in maintaining and enhancing the IT infrastructure, ensuring its performance, reliability, and security. If you are a dedicated IT professional with a passion for proactive maintenance and continuous improvement, we would love to hear from you
Apr 17, 2024
Full time
Proactive Maintenance Lead / 2nd / 3rd Line Support Location: Maidstone S alary: Up to £36k, Depending on Experience Does Proactive Maintenance interest you? Would you like to progress your Cyber Security Skills? Would you like a role that will progress to managing your own small team? We are looking for a Proactive Maintenance Lead. As the cornerstone of our proactive maintenance team, you will ensure the optimal performance, reliability, and security of our IT systems. This role involves a unique blend of high-end 2nd line and 3rd line technical support, leadership, and strategic planning capabilities. You will drive initiatives to identify and mitigate potential issues before they affect our operations, lead a small team of engineers, and contribute to the continuous improvement of our IT landscape. Key Responsibilities: System Monitoring and Maintenance: Conduct regular checks on IT systems to proactively identify and address issues. Performance Optimisation: Develop and implement strategies to enhance system performance and reliability. Incident Management: Take the lead on complex technical issues, offering expertise in troubleshooting and resolution. Team Leadership: Mentor and guide a team of IT professionals, promoting a proactive maintenance culture. Process Improvement: Evaluate and refine maintenance processes and procedures to enhance efficiency. Security Oversight: Ensure the integrity and security of systems in compliance with industry standards. Project Management: Oversee projects related to system upgrades and enhancements, from planning to execution. Stakeholder Communication: Liaise with IT teams and stakeholders to ensure maintenance activities align with business objectives. Essential Skills and Experience: Strong background in proactive system maintenance, with proficiency in high-end 2nd line and 3rd line support. Comprehensive knowledge of network infrastructure, server environments, virtualization technologies, and security protocols. Skilled in Microsoft Windows environments, Active Directory, and cloud technologies. Proven track record of leading and developing technical teams. Exceptional problem-solving, analytical, and decision-making skills. Effective communication and interpersonal abilities Desirable Qualifications: Certifications in CompTIA, ITIL, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or related fields. Experience in managing IT projects and driving process improvements. Additional Requirements: Experience with SSL certificates, domain renewals, and backup and replication software (Veeam preferred). An enthusiastic approach towards automating tasks and self-study on the latest technologies. A keen interest in all areas of Cyber Security, with a desire to develop expertise. Willingness to liaise with third parties, including attending conferences around the country, albeit infrequently. This role offers an exceptional opportunity to play a critical part in maintaining and enhancing the IT infrastructure, ensuring its performance, reliability, and security. If you are a dedicated IT professional with a passion for proactive maintenance and continuous improvement, we would love to hear from you
In Technology Group Limited
Newcastle Upon Tyne, Tyne And Wear
Junior IT Support Engineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking a Junior IT Support Engineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential IT support to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate with the IT team to manage and enhance the IT infrastructure. Contribute to community-focused IT projects that empower residents and local initiatives. Tech Stack: Active Directory Office 365 Windows Server Hyper-V and/or VMWare Networking Hardware Company Benefitts: Opportunities for professional development. A total of 35 days paid annual leave. Hybrid working. A supportive team environment. Employee benefits package. Central Newcastle location with easy access to public transportation. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Junior IT Support Engineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking a Junior IT Support Engineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential IT support to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate with the IT team to manage and enhance the IT infrastructure. Contribute to community-focused IT projects that empower residents and local initiatives. Tech Stack: Active Directory Office 365 Windows Server Hyper-V and/or VMWare Networking Hardware Company Benefitts: Opportunities for professional development. A total of 35 days paid annual leave. Hybrid working. A supportive team environment. Employee benefits package. Central Newcastle location with easy access to public transportation. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Leading e-commerce client now requires a Technical Business Analyst to work with various scrum teams and stakeholders in shaping their Digital Products.The Business Analyst will have extensive experience working on web/mobile applications and will assist in defining key requirements and acceptance criteria to deliver rich, responsive transactional applications across multiple devices and highly transactional microservices to support our client's architecture.The role: Evaluate and document how systems integrate and data flows between different architectural layers. Define as-is/to-be processes. Write high level epics and break them down into stories with acceptance criteria for each story. Gather technical/non-technical requirements while working with third party suppliers. Assist scrum teams to continuously refine and size the backlog. Talk to an array of stakeholders to gather requirements, definition and elaboration. About you: Experience working as a Business Analyst within e-commerce transactional architecture. Strong understanding of Infrastructure/Data/engineering/DevOps etc. Experience working on Digital Projects (Web/mobile applications) Essential: Experience working with microservices and APIs - Ability to understand how APIs work and how to test them, understand requests and responses and experience with Postman, SOAP UI, SwaggerAPI or similar tools. Experience writing epics, business user stories and tasks in an Agile team environment for front and backend teams. This is a 12-month contract opportunity that provides a daily rate of £550 Outside IR35.In terms of office location, this role is based in Central London with 1 day per week in our clients' offices and the rest remote.If you are an Agile Technical Business Analyst with strong API testing experience, please apply.
Apr 17, 2024
Full time
Leading e-commerce client now requires a Technical Business Analyst to work with various scrum teams and stakeholders in shaping their Digital Products.The Business Analyst will have extensive experience working on web/mobile applications and will assist in defining key requirements and acceptance criteria to deliver rich, responsive transactional applications across multiple devices and highly transactional microservices to support our client's architecture.The role: Evaluate and document how systems integrate and data flows between different architectural layers. Define as-is/to-be processes. Write high level epics and break them down into stories with acceptance criteria for each story. Gather technical/non-technical requirements while working with third party suppliers. Assist scrum teams to continuously refine and size the backlog. Talk to an array of stakeholders to gather requirements, definition and elaboration. About you: Experience working as a Business Analyst within e-commerce transactional architecture. Strong understanding of Infrastructure/Data/engineering/DevOps etc. Experience working on Digital Projects (Web/mobile applications) Essential: Experience working with microservices and APIs - Ability to understand how APIs work and how to test them, understand requests and responses and experience with Postman, SOAP UI, SwaggerAPI or similar tools. Experience writing epics, business user stories and tasks in an Agile team environment for front and backend teams. This is a 12-month contract opportunity that provides a daily rate of £550 Outside IR35.In terms of office location, this role is based in Central London with 1 day per week in our clients' offices and the rest remote.If you are an Agile Technical Business Analyst with strong API testing experience, please apply.
Are you looking for a customer-facing role, primarily based in the field, resolving break/fix incident tickets and being a key member of a project delivery team? Have you previously worked in Field Service at a senior/highly experienced level? This role is pivotal to the daily operation of the business ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. Flexibility around these hours must be available. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Senior Field Service Engineer: Always demonstrate excellent customer service, particularly when at client sites. Travel to and from client sites across the UK (flexible working and some overnight stays required) Provide end user and infrastructure support (remote and on-site) for desktop I notebook computers and end-user peripheral devices. Deliver, install, and configure IT equipment at client sites. Troubleshoot and resolve issues in line with SLA. Provide basic training to end users on how to use equipment and systems. Be involved in system implementations and site deployments. Complete basic network cable and socket repairs. Demonstrate efficient management of own workload, working to strict deadlines. Take ownership of your work queue, ensuring all administration tasks are completed on time - Ticket notes, customer communication, asset administration. Ensure client related documentation is kept up to date. Liaise with 3rd parties for support as appropriate. Be responsible for own personal development. Work closely with the projects and scheduling team on all incident and project ticket progress. Investigate, diagnose, and resolve technical issues, escalating appropriately within the infrastructure team where necessary, whether working remotely or at a client site. What you will need to succeed as a Senior Field Service Engineer: Microsoft 365 certified: Modern Desktop Administrator Associate (Exams MD-100 + MD-101) Strong knowledge using, supporting, and implementing Microsoft applications. Working knowledge of and experience using Windows operating systems. Experience in cloud technologies such as Azure, AWS, and Google Cloud. Experience in virtualisation technologies - Hyper-V, VMWare, Citrix Microsoft 365 knowledge and experience A general understanding of IT networking. Good knowledge of mobile phone devices and hardware such as printers and Bluetooth peripherals. Ability to prioritise and multi-task efficiently, Ability to proactively problem solve and identify solutions. Basic understanding of GDPR and cyber security principles. Excellent verbal, written and listening skills. Exceptional time management skills. Demonstrable empathetic and confident demeanour. Always calm and reassuring. Aptitude to proactively learn new systems and client specifics. Understanding of the fundamentals and importance of SLAs. A self-starter with a "can do" attitude. Flexible and pragmatic, yet resolute and decisive. Logical thinker. Able to work well under occasional pressure. Excellent attention to detail. Work well within a team in a fast-paced environment. Hold a full clean driving licence. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking for a customer-facing role, primarily based in the field, resolving break/fix incident tickets and being a key member of a project delivery team? Have you previously worked in Field Service at a senior/highly experienced level? This role is pivotal to the daily operation of the business ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. Flexibility around these hours must be available. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Senior Field Service Engineer: Always demonstrate excellent customer service, particularly when at client sites. Travel to and from client sites across the UK (flexible working and some overnight stays required) Provide end user and infrastructure support (remote and on-site) for desktop I notebook computers and end-user peripheral devices. Deliver, install, and configure IT equipment at client sites. Troubleshoot and resolve issues in line with SLA. Provide basic training to end users on how to use equipment and systems. Be involved in system implementations and site deployments. Complete basic network cable and socket repairs. Demonstrate efficient management of own workload, working to strict deadlines. Take ownership of your work queue, ensuring all administration tasks are completed on time - Ticket notes, customer communication, asset administration. Ensure client related documentation is kept up to date. Liaise with 3rd parties for support as appropriate. Be responsible for own personal development. Work closely with the projects and scheduling team on all incident and project ticket progress. Investigate, diagnose, and resolve technical issues, escalating appropriately within the infrastructure team where necessary, whether working remotely or at a client site. What you will need to succeed as a Senior Field Service Engineer: Microsoft 365 certified: Modern Desktop Administrator Associate (Exams MD-100 + MD-101) Strong knowledge using, supporting, and implementing Microsoft applications. Working knowledge of and experience using Windows operating systems. Experience in cloud technologies such as Azure, AWS, and Google Cloud. Experience in virtualisation technologies - Hyper-V, VMWare, Citrix Microsoft 365 knowledge and experience A general understanding of IT networking. Good knowledge of mobile phone devices and hardware such as printers and Bluetooth peripherals. Ability to prioritise and multi-task efficiently, Ability to proactively problem solve and identify solutions. Basic understanding of GDPR and cyber security principles. Excellent verbal, written and listening skills. Exceptional time management skills. Demonstrable empathetic and confident demeanour. Always calm and reassuring. Aptitude to proactively learn new systems and client specifics. Understanding of the fundamentals and importance of SLAs. A self-starter with a "can do" attitude. Flexible and pragmatic, yet resolute and decisive. Logical thinker. Able to work well under occasional pressure. Excellent attention to detail. Work well within a team in a fast-paced environment. Hold a full clean driving licence. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
For over 110 years Aston Martin has made the most exquisitely addictive performance sports cars. But no one builds an Aston Martin on their own. Behind these legends and landmarks are hundreds of dreamers, darers and doers who make extraordinary happen, every single day. That's why the name of everyone who has ever worn our famous wings is inscribed on the wall of our factory. As we embark on an exciting new era for the business, we need the very best people to write their own chapter on our journey to become the world's most desirable ultra-luxury British performance brand. Join us. Job Purpose: To co-design, prototype and implement AI enabling data modeling and data architecture. Lead and hands-on implement the defined solutions to enable AI within Aston Martin Lagonda. Key Duties & Responsibilities: Design and Implement an efficient and reliable data platform for ingestion, storage and processing of data for AI purposes Build and/or setup technical systems and infrastructure to ingest, store and process large amounts of data Design and implement digital solutions and services to provide data for AI purposes (pipelines) Document implemented solutions Operate implemented solutions Advise on make or buy decisions for the Head of Data Ai on required technical resources (systems, licenses, services) Qualification & Experience: Software development System architecture Data processing Serverless services and solutions Proven record of delivering complex data engineering projects Extensive knowledge of data ingestion, storage, processing and pipelining Excellent understanding of data pipelines and automation Good knowledge about principal application of AI Software development and data engineering related education Behaviours: Collaboration - builds & maintains effective relationships within own function as well as across departments. Collaborates within teams to achieve goals. Team player with 'can-do' attitude. Internal customer focus - always focuses on high attention to detail & demonstrates accuracy in their work with the end user/customer in mind. Communication - ensures communication has a clear purpose, is factual, accurate & provided at the right time. Proactively shares information with colleagues & stakeholders. Excellent written communication skills for report writing & concerns raising. Able to verbally communicate at all levels. Commitment - takes ownership of objectives, work activities & behaviour, & makes informed decisions backed by data. Commits to deadlines & achieving milestones Strong time management, ability to balance and prioritise multiple tasks to meet customer/business needs. Continuously challenge & improve - takes initiative & uses data to challenge traditional ways of thinking & improve processes & working practices. Competent in Microsoft Office toolset. Excellent communication and influencing skills at all levels Confident presenter Analytical and data driven Strategic thinking Excellent documentation skills Must be able to work collaboratively with a cross-functional team Belong at Aston Martin We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
Apr 17, 2024
Full time
For over 110 years Aston Martin has made the most exquisitely addictive performance sports cars. But no one builds an Aston Martin on their own. Behind these legends and landmarks are hundreds of dreamers, darers and doers who make extraordinary happen, every single day. That's why the name of everyone who has ever worn our famous wings is inscribed on the wall of our factory. As we embark on an exciting new era for the business, we need the very best people to write their own chapter on our journey to become the world's most desirable ultra-luxury British performance brand. Join us. Job Purpose: To co-design, prototype and implement AI enabling data modeling and data architecture. Lead and hands-on implement the defined solutions to enable AI within Aston Martin Lagonda. Key Duties & Responsibilities: Design and Implement an efficient and reliable data platform for ingestion, storage and processing of data for AI purposes Build and/or setup technical systems and infrastructure to ingest, store and process large amounts of data Design and implement digital solutions and services to provide data for AI purposes (pipelines) Document implemented solutions Operate implemented solutions Advise on make or buy decisions for the Head of Data Ai on required technical resources (systems, licenses, services) Qualification & Experience: Software development System architecture Data processing Serverless services and solutions Proven record of delivering complex data engineering projects Extensive knowledge of data ingestion, storage, processing and pipelining Excellent understanding of data pipelines and automation Good knowledge about principal application of AI Software development and data engineering related education Behaviours: Collaboration - builds & maintains effective relationships within own function as well as across departments. Collaborates within teams to achieve goals. Team player with 'can-do' attitude. Internal customer focus - always focuses on high attention to detail & demonstrates accuracy in their work with the end user/customer in mind. Communication - ensures communication has a clear purpose, is factual, accurate & provided at the right time. Proactively shares information with colleagues & stakeholders. Excellent written communication skills for report writing & concerns raising. Able to verbally communicate at all levels. Commitment - takes ownership of objectives, work activities & behaviour, & makes informed decisions backed by data. Commits to deadlines & achieving milestones Strong time management, ability to balance and prioritise multiple tasks to meet customer/business needs. Continuously challenge & improve - takes initiative & uses data to challenge traditional ways of thinking & improve processes & working practices. Competent in Microsoft Office toolset. Excellent communication and influencing skills at all levels Confident presenter Analytical and data driven Strategic thinking Excellent documentation skills Must be able to work collaboratively with a cross-functional team Belong at Aston Martin We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
An international Manufacturing company is hiring an Internal Infrastructure Support Engineer to join their team in Preston. Daily responsibilities include the upkeep of IT infrastructure and involvement in Technical Projects, offering technical assistance, and managing network operations. This role offers a hybrid working structure and will expose you to a range of the latest technologies in Windows Infrastructure and Cloud services. What are they looking for?Experience in VMWare as well as some Veeam and Azure/365Experience in Network Support and Administration (Aruba Central or Meraki desirable)Experience Leading and managing Technical ProjectsExperience as a hands-on Windows Infrastructure Engineer A willingness to assist the help desk support engineering with tickets and escalations when needs beExcellent Communication Skills Responsibilities:Maintain and manage IT infrastructure, including computers, servers, printers, and scannersProvide technical support and troubleshoot IT issues for staffKeep accurate records of IT assets, track software licenses, and coordinate maintenance with vendorsLead the companies LAN for connectivity, security, and performance optimization, including VLAN setup and managing Aruba Central and Meraki WiFi, with expertise in Sophos XG Firewall administration (Desirable) If this sounds like the role for you please apply today! Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
An international Manufacturing company is hiring an Internal Infrastructure Support Engineer to join their team in Preston. Daily responsibilities include the upkeep of IT infrastructure and involvement in Technical Projects, offering technical assistance, and managing network operations. This role offers a hybrid working structure and will expose you to a range of the latest technologies in Windows Infrastructure and Cloud services. What are they looking for?Experience in VMWare as well as some Veeam and Azure/365Experience in Network Support and Administration (Aruba Central or Meraki desirable)Experience Leading and managing Technical ProjectsExperience as a hands-on Windows Infrastructure Engineer A willingness to assist the help desk support engineering with tickets and escalations when needs beExcellent Communication Skills Responsibilities:Maintain and manage IT infrastructure, including computers, servers, printers, and scannersProvide technical support and troubleshoot IT issues for staffKeep accurate records of IT assets, track software licenses, and coordinate maintenance with vendorsLead the companies LAN for connectivity, security, and performance optimization, including VLAN setup and managing Aruba Central and Meraki WiFi, with expertise in Sophos XG Firewall administration (Desirable) If this sounds like the role for you please apply today! Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
1st Line Onsite IT Support Engineer - Watford - £28K-£30K DOE An 1st Line onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and networking knowledge is required by a leading MSP at their end client in Watford. This position is based onsite 5 days a week at their end client and available immediately. As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows 11/10 OS support and administration, Windows Server Office 365 administration e.g. SharePoint, OneDrive Exchange/Exchange Online experience Azure AD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training around Cyber Security and Infrastructure technolgies. With this opportunity, you will achieve: Starting salary of £28K-£30K dependent on experience 28 days annual leave including bank holidays Company pension scheme Paid overtime when applicable Training with learning and development opportunities Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 17, 2024
Full time
1st Line Onsite IT Support Engineer - Watford - £28K-£30K DOE An 1st Line onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and networking knowledge is required by a leading MSP at their end client in Watford. This position is based onsite 5 days a week at their end client and available immediately. As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows 11/10 OS support and administration, Windows Server Office 365 administration e.g. SharePoint, OneDrive Exchange/Exchange Online experience Azure AD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training around Cyber Security and Infrastructure technolgies. With this opportunity, you will achieve: Starting salary of £28K-£30K dependent on experience 28 days annual leave including bank holidays Company pension scheme Paid overtime when applicable Training with learning and development opportunities Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Must have active enhanced DV (West) Clearance Up to £85k DoE plus 15% clearance bonus 3 days on site per week in Cheltenham Skills required in Kubernetes, Elastic Stack, Ansible, Kafka, NiFi, SQL, Grafana, Prometheus Who are we? We are recruiting a DevOps Engineer with enhanced DV Clearance for a prestigious client to work on a portfolio of public and private sector projects. Our client is a global leader in technology, consulting, and engineering services at the forefront of innovation to evolve the world of digital, cloud, and platforms. You'll experience excellent career progression opportunities to develop your skillset and personal profile in an inclusive culture. What will the DevOps Engineer be doing? Work closely with Client Project Lead and extended team members Interact and engage within small teams and train junior staff members Deliver briefs on complex technical outcomes to non-technical delivery team members Key Skills and Requirements Kubernetes Elastic Stack - Kibana, elastic agent, Logstash Ansible & Helm Kafka Prometheus Grafana QlikView NiFi SQL - Oracle Telecoms (useful) TO BE CONSIDERED . Please either apply by clicking online or emailing me directly at . For further information please call me on or - I can make myself available outside of normal working hours to suit from 7 am until 10 pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search for Henry Clay-Davies. I look forward to hearing from you. KEY SKILLS: DevOps Engineer / Infrastructure Engineer / Kubernetes / Ansible / Elastic Stack / Elastic / Kafka / Prometheus / SQL / Oracle / Cheltenham / Security Cleared / DV / DV Cleared / Enhanced Clearance
Apr 17, 2024
Full time
Must have active enhanced DV (West) Clearance Up to £85k DoE plus 15% clearance bonus 3 days on site per week in Cheltenham Skills required in Kubernetes, Elastic Stack, Ansible, Kafka, NiFi, SQL, Grafana, Prometheus Who are we? We are recruiting a DevOps Engineer with enhanced DV Clearance for a prestigious client to work on a portfolio of public and private sector projects. Our client is a global leader in technology, consulting, and engineering services at the forefront of innovation to evolve the world of digital, cloud, and platforms. You'll experience excellent career progression opportunities to develop your skillset and personal profile in an inclusive culture. What will the DevOps Engineer be doing? Work closely with Client Project Lead and extended team members Interact and engage within small teams and train junior staff members Deliver briefs on complex technical outcomes to non-technical delivery team members Key Skills and Requirements Kubernetes Elastic Stack - Kibana, elastic agent, Logstash Ansible & Helm Kafka Prometheus Grafana QlikView NiFi SQL - Oracle Telecoms (useful) TO BE CONSIDERED . Please either apply by clicking online or emailing me directly at . For further information please call me on or - I can make myself available outside of normal working hours to suit from 7 am until 10 pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search for Henry Clay-Davies. I look forward to hearing from you. KEY SKILLS: DevOps Engineer / Infrastructure Engineer / Kubernetes / Ansible / Elastic Stack / Elastic / Kafka / Prometheus / SQL / Oracle / Cheltenham / Security Cleared / DV / DV Cleared / Enhanced Clearance
Must have active enhanced DV (West) Clearance Up to £75k DoE plus bonuses and benefits 3 days on site per week in Cheltenham Skills required in AWS/Azure, Containerisation, Orchestration, CI/CD, Automation Who are we? We are recruiting a Cloud and DevOps Consultant with enhanced DV Clearance for a prestigious client to work on a portfolio of public and private sector projects. Our client is a global leader in technology, consulting, and engineering services at the forefront of innovation. You'll experience excellent career progression opportunities to develop your skillset and personal profile in an inclusive culture. What will the Cloud and DevOps Consultant be doing? You'll lead clients through their cloud journey, aiding in the creation of robust, scalable platforms for critical services. Your role involves designing and implementing agile cloud environments, covering everything from architecture to operations, prototyping, and testing. You'll have exclusive chances to learn, grow, and lead in cutting-edge areas like infrastructure-as-code, DevOps, containers, platform-as-a-service, CI/CD, and micro-services. Key Skills and Requirements Active Enhanced DV Clearance Proficient in offering clear, practical solutions to intricate business challenges Effective communication of technical concepts to non-technical audiences Assessing applications for migration to the cloud, based on technical suitability Technical skills: Cloud platforms (AWS/Azure/GCP) Container technologies (e.g., Docker, Kubernetes) Infrastructure as code (Terraform, CloudFormation) Cloud automation and CI/CD DevOps practices and toolchains Linux and Windows system management with automation frameworks like Ansible, Puppet, and PowerShell TO BE CONSIDERED . Please either apply by clicking online or emailing me directly at . For further information please call me on or - I can make myself available outside of normal working hours to suit from 7 am until 10 pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search for Henry Clay-Davies. I look forward to hearing from you. KEY SKILLS: DevOps Engineer / Cloud Consultant / DevOps Consultant / AWS / Azure / Kubernetes / CI/CD / Ansible / Terraform / Docker / Python / Cheltenham / Security Cleared / DV / DV Cleared / Enhanced Clearance
Apr 17, 2024
Full time
Must have active enhanced DV (West) Clearance Up to £75k DoE plus bonuses and benefits 3 days on site per week in Cheltenham Skills required in AWS/Azure, Containerisation, Orchestration, CI/CD, Automation Who are we? We are recruiting a Cloud and DevOps Consultant with enhanced DV Clearance for a prestigious client to work on a portfolio of public and private sector projects. Our client is a global leader in technology, consulting, and engineering services at the forefront of innovation. You'll experience excellent career progression opportunities to develop your skillset and personal profile in an inclusive culture. What will the Cloud and DevOps Consultant be doing? You'll lead clients through their cloud journey, aiding in the creation of robust, scalable platforms for critical services. Your role involves designing and implementing agile cloud environments, covering everything from architecture to operations, prototyping, and testing. You'll have exclusive chances to learn, grow, and lead in cutting-edge areas like infrastructure-as-code, DevOps, containers, platform-as-a-service, CI/CD, and micro-services. Key Skills and Requirements Active Enhanced DV Clearance Proficient in offering clear, practical solutions to intricate business challenges Effective communication of technical concepts to non-technical audiences Assessing applications for migration to the cloud, based on technical suitability Technical skills: Cloud platforms (AWS/Azure/GCP) Container technologies (e.g., Docker, Kubernetes) Infrastructure as code (Terraform, CloudFormation) Cloud automation and CI/CD DevOps practices and toolchains Linux and Windows system management with automation frameworks like Ansible, Puppet, and PowerShell TO BE CONSIDERED . Please either apply by clicking online or emailing me directly at . For further information please call me on or - I can make myself available outside of normal working hours to suit from 7 am until 10 pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search for Henry Clay-Davies. I look forward to hearing from you. KEY SKILLS: DevOps Engineer / Cloud Consultant / DevOps Consultant / AWS / Azure / Kubernetes / CI/CD / Ansible / Terraform / Docker / Python / Cheltenham / Security Cleared / DV / DV Cleared / Enhanced Clearance
Due to growth our client is seeking an experienced Cyber Security Engineer for their team in Reading. For this exciting role we are seeking an engineer who has gained knowledge and experience in web application security, web application firewalls, vulnerability management and penetration testing. They are also looking for experience working with cloud hosting providers, managing application testing and working with system owners/developers to improve application security. The Senior Cyber Security Engineer role will be challenged with researching and implementing the latest technologies in the industry. This environment is highly technical and collaborative. You will work closely with the Head of Cyber Security, and join other Senior Cyber Security Engineers, to implement effective security solutions and harden existing systems. As a Senior Cyber Security Engineer, you will: Carry out daily security engineering/ operation tasks under an ITIL framework Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus in application/web hosting security. Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business. Assist with timely security incident investigation to recover service in complex cross-technology environments. Work to defined SLAs & KPIs. Represent Information Security as required at IT meetings. Assist in the management of patching, vulnerability analysis and penetration testing to ensure recommendations are risk assessed and implemented in a timely manner. Assist in group security training, reviewing the market for effective information security solutions, annual reviews of supplier's information security processes, client information and assist IT with Security Administration. The person: Security Engineering, Network security and/or SOC experience. Experienced engineer with demonstrable detailed knowledge of security products, Web Application Firewalls, SASE, access control, SIEM, AV, email and web security gateways, firewalls, load-balancers, ACLs, TCP/IP, routing and switching. Strong understanding of Security Infrastructure design, IT Security best practice and hardening standards Strong understanding of common IT protocols, infrastructure and systems e.g. Networks, Domain management and virtualised infrastructure Understanding of security operations and keen to learn Strong communication skills and able to work collaboratively with IT and other stakeholders Has, or is working towards, higher level qualifications in Information Security e.g. CISSP, SANS GCIA, Comptia Security+ and/or CCNA/CCNP or equivalent qualifications Computer Science degree, or relevant experience. Knowledge of ISO27001, Cyber Essentials and AAF control frameworks would be highly desirable ?Benefits: Competitive salary Participation in a Discretionary Bonus Scheme 25 days holiday A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers.
Apr 17, 2024
Full time
Due to growth our client is seeking an experienced Cyber Security Engineer for their team in Reading. For this exciting role we are seeking an engineer who has gained knowledge and experience in web application security, web application firewalls, vulnerability management and penetration testing. They are also looking for experience working with cloud hosting providers, managing application testing and working with system owners/developers to improve application security. The Senior Cyber Security Engineer role will be challenged with researching and implementing the latest technologies in the industry. This environment is highly technical and collaborative. You will work closely with the Head of Cyber Security, and join other Senior Cyber Security Engineers, to implement effective security solutions and harden existing systems. As a Senior Cyber Security Engineer, you will: Carry out daily security engineering/ operation tasks under an ITIL framework Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus in application/web hosting security. Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business. Assist with timely security incident investigation to recover service in complex cross-technology environments. Work to defined SLAs & KPIs. Represent Information Security as required at IT meetings. Assist in the management of patching, vulnerability analysis and penetration testing to ensure recommendations are risk assessed and implemented in a timely manner. Assist in group security training, reviewing the market for effective information security solutions, annual reviews of supplier's information security processes, client information and assist IT with Security Administration. The person: Security Engineering, Network security and/or SOC experience. Experienced engineer with demonstrable detailed knowledge of security products, Web Application Firewalls, SASE, access control, SIEM, AV, email and web security gateways, firewalls, load-balancers, ACLs, TCP/IP, routing and switching. Strong understanding of Security Infrastructure design, IT Security best practice and hardening standards Strong understanding of common IT protocols, infrastructure and systems e.g. Networks, Domain management and virtualised infrastructure Understanding of security operations and keen to learn Strong communication skills and able to work collaboratively with IT and other stakeholders Has, or is working towards, higher level qualifications in Information Security e.g. CISSP, SANS GCIA, Comptia Security+ and/or CCNA/CCNP or equivalent qualifications Computer Science degree, or relevant experience. Knowledge of ISO27001, Cyber Essentials and AAF control frameworks would be highly desirable ?Benefits: Competitive salary Participation in a Discretionary Bonus Scheme 25 days holiday A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers.
Role: IT Support Engineer Sector: Manufacturing Location: West London Salary: £28,000 + Amazing Benefits! About the company: My client is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded 1974, they have experienced rapid growth and is now a comfortable Billion-dollar business. They have been listed on Forbes' Top 100 lists every year since its inception and they work with clients worldwide, including the main blue-chip manufacturers. Package & benefits: Starting Salary - £28k + Area Allowance Quarterly Bonus London-living allowance Advanced Company Pension Life Cover Private Healthcare (including subsidised Gym Membership) Full Expensed Travel and Accommodation What you will do: Managing and providing support for IT equipment and phones used by all staff members. Acting as the primary point of contact and providing assistance for any IT-related issues that arise. Overseeing IT infrastructure and security measures across their offices in the UK & Ireland. Handling the ordering and inventory management of IT and phone equipment, among other responsibilities. Installing IT workstations using software distribution methods, including PC systems, laptops, operating systems, and company-specific software. Assisting with troubleshooting and resolving issues related to various Microsoft components. Contributing to various IT projects such as the development of the company intranet and the implementation of new systems. Providing basic-level support and management for network infrastructure. Managing Active Directory, Exchange, Windows 10 / 11, and Office365, with escalation to third-line support when necessary. Engaging in IT supplier-related activities, including procurement tasks. Culture fit: Attention to detail and logical Excellent written and spoken English Interest in project work Flexible and resilient Optimum time management and able to effectively prioritise tasks Proactive Strong analytical skills Problem-solving skills, creativity Team and service-oriented Willingness to learn Integrity: The role requires appropriate handling of confidential, sensitive information Required experience and qualifications: Degree educated (IT or Business/IT Related Able to effectively analyse and communicate data and software Experience in a similar role is desirable Must hold a full UK driving licence If this role is of interest to you, apply now to be immediatley considered for an interview! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Role: IT Support Engineer Sector: Manufacturing Location: West London Salary: £28,000 + Amazing Benefits! About the company: My client is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded 1974, they have experienced rapid growth and is now a comfortable Billion-dollar business. They have been listed on Forbes' Top 100 lists every year since its inception and they work with clients worldwide, including the main blue-chip manufacturers. Package & benefits: Starting Salary - £28k + Area Allowance Quarterly Bonus London-living allowance Advanced Company Pension Life Cover Private Healthcare (including subsidised Gym Membership) Full Expensed Travel and Accommodation What you will do: Managing and providing support for IT equipment and phones used by all staff members. Acting as the primary point of contact and providing assistance for any IT-related issues that arise. Overseeing IT infrastructure and security measures across their offices in the UK & Ireland. Handling the ordering and inventory management of IT and phone equipment, among other responsibilities. Installing IT workstations using software distribution methods, including PC systems, laptops, operating systems, and company-specific software. Assisting with troubleshooting and resolving issues related to various Microsoft components. Contributing to various IT projects such as the development of the company intranet and the implementation of new systems. Providing basic-level support and management for network infrastructure. Managing Active Directory, Exchange, Windows 10 / 11, and Office365, with escalation to third-line support when necessary. Engaging in IT supplier-related activities, including procurement tasks. Culture fit: Attention to detail and logical Excellent written and spoken English Interest in project work Flexible and resilient Optimum time management and able to effectively prioritise tasks Proactive Strong analytical skills Problem-solving skills, creativity Team and service-oriented Willingness to learn Integrity: The role requires appropriate handling of confidential, sensitive information Required experience and qualifications: Degree educated (IT or Business/IT Related Able to effectively analyse and communicate data and software Experience in a similar role is desirable Must hold a full UK driving licence If this role is of interest to you, apply now to be immediatley considered for an interview! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
2nd Line Service Engineer A fantastic opportunity arisen for an 2nd Line Service Engineer to join national IT Support company based in Kings Lynn. Our client is UK's leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! As a 2nd line engineer your role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. Main Responsibilities for a 2nd Line Service Engineer: To provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible. On-site support and installation of hardware and software. To specify, recommend, provide, configure, and implement many varied items of equipment i.e., desktops, servers, printers etc. and supporting software in accordance with client requirements. To provide mentoring and support to other members of the team. To contribute to the production of standard configurations, documentation, and procedures in order to streamline processes and produce efficiencies within the company. Building and maintaining relationships with clients. To implement technical solutions for client and internal projects. Remote monitoring client infrastructure though our RRM system About the successful 2nd Line Service Engineer: Experience of customer service, building and maintaining customer relationships. Ability to communicate clearly and concisely to all levels. Knowledge of helpdesk/PSA/RMM systems and an ability to adapt to new software/programs. A strong understanding and experience of the Microsoft desktop and server stack including Windows 10, Windows Server, Office 365 and Microsoft Azure. A good broad knowledge of networking technologies and concepts such as LAN/WAN, DHCP etc. What we offer in return to the successful 2nd Line Service Engineer: Monday-Friday Salary £30000 + depending on the experience 25 Days Annual Leave per year plus bank holidays. Extensive training If you are a passionate about the IT and Cyber Security and want to be part of fantastic team, please do not hesitate to contact us for more details! Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
2nd Line Service Engineer A fantastic opportunity arisen for an 2nd Line Service Engineer to join national IT Support company based in Kings Lynn. Our client is UK's leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! As a 2nd line engineer your role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. Main Responsibilities for a 2nd Line Service Engineer: To provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible. On-site support and installation of hardware and software. To specify, recommend, provide, configure, and implement many varied items of equipment i.e., desktops, servers, printers etc. and supporting software in accordance with client requirements. To provide mentoring and support to other members of the team. To contribute to the production of standard configurations, documentation, and procedures in order to streamline processes and produce efficiencies within the company. Building and maintaining relationships with clients. To implement technical solutions for client and internal projects. Remote monitoring client infrastructure though our RRM system About the successful 2nd Line Service Engineer: Experience of customer service, building and maintaining customer relationships. Ability to communicate clearly and concisely to all levels. Knowledge of helpdesk/PSA/RMM systems and an ability to adapt to new software/programs. A strong understanding and experience of the Microsoft desktop and server stack including Windows 10, Windows Server, Office 365 and Microsoft Azure. A good broad knowledge of networking technologies and concepts such as LAN/WAN, DHCP etc. What we offer in return to the successful 2nd Line Service Engineer: Monday-Friday Salary £30000 + depending on the experience 25 Days Annual Leave per year plus bank holidays. Extensive training If you are a passionate about the IT and Cyber Security and want to be part of fantastic team, please do not hesitate to contact us for more details! Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.
Role: Systems Engineer Sector: Finance Salary: £40,000 + Location: Central London My client is seeking a Systems Engineer to bolster and manage our infrastructure, ensuring operational stability, integrity, and efficiency for both in-house information systems and cloud services. Responsibilities include planning, designing, implementing, and supporting complex application and infrastructure projects. You will troubleshoot and resolve hardware and software issues across Windows/UNIX systems, manage user and email accounts, administer network resources, and ensure system security. Additionally, tasks involve installing, configuring, and maintaining operating systems, virtualization platforms, servers, networking, clustering, storage solutions, and software applications. You will also oversee OS, application, and anti-virus updates, optimize storage performance, and implement storage architectures based on industry standards. Role requirements: Bachelor's or Master's degree in Computer Science, Engineering, or a related field Demonstrated proficiency in setting up, configuring, and troubleshooting Windows and UNIX/Linux environments Strong background in administering and optimizing application stacks Extensive Cloud expertise, particularly in AWS, O365, and Azure Experience with virtualization and containerization technologies (e.g., VMware, Virtual Box) Proficiency in utilizing monitoring systems Familiarity with automation tools such as Octopus, Puppet, cfengine, and Chef Advanced scripting abilities (e.g., shell scripts, Perl, Ruby, Python) Solid understanding of networking principles (OSI network layers, TCP/IP) Ability to maintain a high level of motivation, positivity, and performance under pressure Collaborative approach to working with colleagues and clients, even under tight deadlines Strong communication skills, both verbal and written Attentive to detail and proactive in identifying opportunities for process improvement Key responsibilities: Design and execute detailed deployment plans Create and update technical manuals for current systems Ensure smooth handover of new deployments to IT Network & Telco team with relevant documentation and training Assist Network & Telco team in project management for infrastructure projects, ensuring timely and quality delivery Offer support for deployed infrastructure as required Share expertise with fellow engineers and IT Operations team, providing guidance as needed Contribute to the development of new platforms and products using emerging technologies Implement and refine processes within the Firm's network and infrastructure Design and implement network management, provisioning, and enhancement tools in alignment with the Firm's strategies and objectives If this role spikes your interest, apply now! My client is actively interviewing so please apply to be considered for interview. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Role: Systems Engineer Sector: Finance Salary: £40,000 + Location: Central London My client is seeking a Systems Engineer to bolster and manage our infrastructure, ensuring operational stability, integrity, and efficiency for both in-house information systems and cloud services. Responsibilities include planning, designing, implementing, and supporting complex application and infrastructure projects. You will troubleshoot and resolve hardware and software issues across Windows/UNIX systems, manage user and email accounts, administer network resources, and ensure system security. Additionally, tasks involve installing, configuring, and maintaining operating systems, virtualization platforms, servers, networking, clustering, storage solutions, and software applications. You will also oversee OS, application, and anti-virus updates, optimize storage performance, and implement storage architectures based on industry standards. Role requirements: Bachelor's or Master's degree in Computer Science, Engineering, or a related field Demonstrated proficiency in setting up, configuring, and troubleshooting Windows and UNIX/Linux environments Strong background in administering and optimizing application stacks Extensive Cloud expertise, particularly in AWS, O365, and Azure Experience with virtualization and containerization technologies (e.g., VMware, Virtual Box) Proficiency in utilizing monitoring systems Familiarity with automation tools such as Octopus, Puppet, cfengine, and Chef Advanced scripting abilities (e.g., shell scripts, Perl, Ruby, Python) Solid understanding of networking principles (OSI network layers, TCP/IP) Ability to maintain a high level of motivation, positivity, and performance under pressure Collaborative approach to working with colleagues and clients, even under tight deadlines Strong communication skills, both verbal and written Attentive to detail and proactive in identifying opportunities for process improvement Key responsibilities: Design and execute detailed deployment plans Create and update technical manuals for current systems Ensure smooth handover of new deployments to IT Network & Telco team with relevant documentation and training Assist Network & Telco team in project management for infrastructure projects, ensuring timely and quality delivery Offer support for deployed infrastructure as required Share expertise with fellow engineers and IT Operations team, providing guidance as needed Contribute to the development of new platforms and products using emerging technologies Implement and refine processes within the Firm's network and infrastructure Design and implement network management, provisioning, and enhancement tools in alignment with the Firm's strategies and objectives If this role spikes your interest, apply now! My client is actively interviewing so please apply to be considered for interview. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
A School in Ealing are seeking a Deputy IT Manager to join their IT function. The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT service desk team. While the role is primarily 3rd line involving team supervision and project support, it is expected that the Deputy IT Manager will also be involved with other support tasks, including assisting end users and supporting school events. Requirements Management Daily supervision, training and development of staff within the service desk team Promote best practices and ensure teachers are benefiting from the full potential of IT systems Assist the IT Manager in the delivery of IT development plans Oversee the helpdesk ticket system and assign staff appropriately Document IT procedures and create IT admin guides Deputise for the IT Manager as required IT Service Desk Ensure the IT Service Desk is offering a quality support service to all end users through efficient and effective practices as directed by the Network Manager. Ensure the technical knowledge base repository is maintained and kept up to date. Ensure that tickets are resolved in line with agreed SLAs staff are informed of progress regarding solutions. Act as an additional point of contact regarding technical issues raised by staff. Represent the IT manager by taking ownership of issues raised by resolving disputes / complaints. Disaster Recovery / Data Backups Support the maintenance of an effective backup and disaster recovery strategy to ensure against loss of data through VEEAM. Network Infrastructure Support the IT Manager in the operational management and control of technical aspects of the installation, configuration and maintenance of the school's software and network infrastructure Experience Required NVQ Level 4 Network Engineer or CompTIA A+ ITIL v3 /v4 Microsoft Certifications (Azure, Server Admin, OS) GCSE pass in Maths and English 9-4 (A-C) Cisco CCNA (Apply online only) Project Managment Experience of a school setting Line management of IT staff Working with senior stakeholders Experience of working in the education sector Scoping and managing projects Coaching and mentoring skills Demonstrable experience of delivering training Producing user guides and procedures Experience in working with large and complex computer networks based on Microsoft Azure Active Directory.
Apr 17, 2024
Full time
A School in Ealing are seeking a Deputy IT Manager to join their IT function. The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT service desk team. While the role is primarily 3rd line involving team supervision and project support, it is expected that the Deputy IT Manager will also be involved with other support tasks, including assisting end users and supporting school events. Requirements Management Daily supervision, training and development of staff within the service desk team Promote best practices and ensure teachers are benefiting from the full potential of IT systems Assist the IT Manager in the delivery of IT development plans Oversee the helpdesk ticket system and assign staff appropriately Document IT procedures and create IT admin guides Deputise for the IT Manager as required IT Service Desk Ensure the IT Service Desk is offering a quality support service to all end users through efficient and effective practices as directed by the Network Manager. Ensure the technical knowledge base repository is maintained and kept up to date. Ensure that tickets are resolved in line with agreed SLAs staff are informed of progress regarding solutions. Act as an additional point of contact regarding technical issues raised by staff. Represent the IT manager by taking ownership of issues raised by resolving disputes / complaints. Disaster Recovery / Data Backups Support the maintenance of an effective backup and disaster recovery strategy to ensure against loss of data through VEEAM. Network Infrastructure Support the IT Manager in the operational management and control of technical aspects of the installation, configuration and maintenance of the school's software and network infrastructure Experience Required NVQ Level 4 Network Engineer or CompTIA A+ ITIL v3 /v4 Microsoft Certifications (Azure, Server Admin, OS) GCSE pass in Maths and English 9-4 (A-C) Cisco CCNA (Apply online only) Project Managment Experience of a school setting Line management of IT staff Working with senior stakeholders Experience of working in the education sector Scoping and managing projects Coaching and mentoring skills Demonstrable experience of delivering training Producing user guides and procedures Experience in working with large and complex computer networks based on Microsoft Azure Active Directory.
Proactive Maintenance Lead / 2nd / 3rd Line Support Location: Maidstone Salary: Up to 36k, Depending on Experience Does Proactive Maintenance interest you? Would you like to progress your Cyber Security Skills? Would you like a role that will progress to managing your own small team? We are looking for a Proactive Maintenance Lead. As the cornerstone of our proactive maintenance team, you will ensure the optimal performance, reliability, and security of our IT systems. This role involves a unique blend of high-end 2nd line and 3rd line technical support, leadership, and strategic planning capabilities. You will drive initiatives to identify and mitigate potential issues before they affect our operations, lead a small team of engineers, and contribute to the continuous improvement of our IT landscape. Key Responsibilities: System Monitoring and Maintenance: Conduct regular checks on IT systems to proactively identify and address issues. Performance Optimisation: Develop and implement strategies to enhance system performance and reliability. Incident Management: Take the lead on complex technical issues, offering expertise in troubleshooting and resolution. Team Leadership: Mentor and guide a team of IT professionals, promoting a proactive maintenance culture. Process Improvement: Evaluate and refine maintenance processes and procedures to enhance efficiency. Security Oversight: Ensure the integrity and security of systems in compliance with industry standards. Project Management: Oversee projects related to system upgrades and enhancements, from planning to execution. Stakeholder Communication: Liaise with IT teams and stakeholders to ensure maintenance activities align with business objectives. Essential Skills and Experience: Strong background in proactive system maintenance, with proficiency in high-end 2nd line and 3rd line support. Comprehensive knowledge of network infrastructure, server environments, virtualization technologies, and security protocols. Skilled in Microsoft Windows environments, Active Directory, and cloud technologies. Proven track record of leading and developing technical teams. Exceptional problem-solving, analytical, and decision-making skills. Effective communication and interpersonal abilities Desirable Qualifications: Certifications in CompTIA, ITIL, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or related fields. Experience in managing IT projects and driving process improvements. Additional Requirements: Experience with SSL certificates, domain renewals, and backup and replication software (Veeam preferred). An enthusiastic approach towards automating tasks and self-study on the latest technologies. A keen interest in all areas of Cyber Security, with a desire to develop expertise. Willingness to liaise with third parties, including attending conferences around the country, albeit infrequently. This role offers an exceptional opportunity to play a critical part in maintaining and enhancing the IT infrastructure, ensuring its performance, reliability, and security. If you are a dedicated IT professional with a passion for proactive maintenance and continuous improvement, we would love to hear from you
Apr 17, 2024
Full time
Proactive Maintenance Lead / 2nd / 3rd Line Support Location: Maidstone Salary: Up to 36k, Depending on Experience Does Proactive Maintenance interest you? Would you like to progress your Cyber Security Skills? Would you like a role that will progress to managing your own small team? We are looking for a Proactive Maintenance Lead. As the cornerstone of our proactive maintenance team, you will ensure the optimal performance, reliability, and security of our IT systems. This role involves a unique blend of high-end 2nd line and 3rd line technical support, leadership, and strategic planning capabilities. You will drive initiatives to identify and mitigate potential issues before they affect our operations, lead a small team of engineers, and contribute to the continuous improvement of our IT landscape. Key Responsibilities: System Monitoring and Maintenance: Conduct regular checks on IT systems to proactively identify and address issues. Performance Optimisation: Develop and implement strategies to enhance system performance and reliability. Incident Management: Take the lead on complex technical issues, offering expertise in troubleshooting and resolution. Team Leadership: Mentor and guide a team of IT professionals, promoting a proactive maintenance culture. Process Improvement: Evaluate and refine maintenance processes and procedures to enhance efficiency. Security Oversight: Ensure the integrity and security of systems in compliance with industry standards. Project Management: Oversee projects related to system upgrades and enhancements, from planning to execution. Stakeholder Communication: Liaise with IT teams and stakeholders to ensure maintenance activities align with business objectives. Essential Skills and Experience: Strong background in proactive system maintenance, with proficiency in high-end 2nd line and 3rd line support. Comprehensive knowledge of network infrastructure, server environments, virtualization technologies, and security protocols. Skilled in Microsoft Windows environments, Active Directory, and cloud technologies. Proven track record of leading and developing technical teams. Exceptional problem-solving, analytical, and decision-making skills. Effective communication and interpersonal abilities Desirable Qualifications: Certifications in CompTIA, ITIL, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or related fields. Experience in managing IT projects and driving process improvements. Additional Requirements: Experience with SSL certificates, domain renewals, and backup and replication software (Veeam preferred). An enthusiastic approach towards automating tasks and self-study on the latest technologies. A keen interest in all areas of Cyber Security, with a desire to develop expertise. Willingness to liaise with third parties, including attending conferences around the country, albeit infrequently. This role offers an exceptional opportunity to play a critical part in maintaining and enhancing the IT infrastructure, ensuring its performance, reliability, and security. If you are a dedicated IT professional with a passion for proactive maintenance and continuous improvement, we would love to hear from you
Infrastructure/Data Comms Project Manager (CSCS Black Card/ECS Black Card/SMSTS) is urgently required by our Global IT Services Company for an initial 3 months rolling contract, to be based in Heathrow, UK. Candidates must live within a commutable distance from Heathrow as the role will be 5 days on client site, with no home working. Must have experience of project managing IT Infrastructure, Networking, fibre and copper cabling related projects. Valid CSCS Black Card/ECS Black Card or SMSTS required. Responsibilities & Skills: The successful applicant will be an experienced Project Manager with a valid SMSTS. Must have experience of project managing IT Infrastructure, Networking, fibre and copper cabling related projects. Responsible for managing and delivering implementation projects The successful Project Manager will be responsible for managing and delivering the implementation plan on various IT projects, detailed knowledge of installing cabling, physical infrastructure, and active network equipment, internally and externally is required. The project will involve large-scale construction work. Managing H&S of site works. Can demonstrate knowledge of successfully managing a team and safe working practices. Producing and maintaining the Project Plans Producing RAMS for installation activities. Producing job packs and providing detailed information for internal engineers to complete surveys/installation works. Ensuring all works are carried out in line with the directions / stipulations laid out with in the Construction Phase Plan (CPP) Undertaking operational inspection to ensure safe working practises are being adhered to and maintained. Some night works may be required depending on the works location Liaising with all required internal and external stakeholders Identify and highlight both H&S and implementation risks / issues to the Project Manager in a timely manner. Quality assurance (ensuring installation works are installed to the correct standard) Has a clear knowledge and experience of delivering IT infrastructure projects within challenging operational environments and with multiple stakeholders. Working knowledge of CDM 2015. Management of cabling and Physical Infrastructure installation in challenging environments. Airport or Rail experience preferable. Excellent client facing experience. This is an urgent requirement; please apply as soon as possible if you would like to be considered. Please apply via this site in the first instance, or send a CV to (url removed) The Company A leading global IT services organisation with 10,000 employees and annual revenue of nearly 2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers. Project People is acting as an Employment Business in relation to this vacancy.
Apr 17, 2024
Contractor
Infrastructure/Data Comms Project Manager (CSCS Black Card/ECS Black Card/SMSTS) is urgently required by our Global IT Services Company for an initial 3 months rolling contract, to be based in Heathrow, UK. Candidates must live within a commutable distance from Heathrow as the role will be 5 days on client site, with no home working. Must have experience of project managing IT Infrastructure, Networking, fibre and copper cabling related projects. Valid CSCS Black Card/ECS Black Card or SMSTS required. Responsibilities & Skills: The successful applicant will be an experienced Project Manager with a valid SMSTS. Must have experience of project managing IT Infrastructure, Networking, fibre and copper cabling related projects. Responsible for managing and delivering implementation projects The successful Project Manager will be responsible for managing and delivering the implementation plan on various IT projects, detailed knowledge of installing cabling, physical infrastructure, and active network equipment, internally and externally is required. The project will involve large-scale construction work. Managing H&S of site works. Can demonstrate knowledge of successfully managing a team and safe working practices. Producing and maintaining the Project Plans Producing RAMS for installation activities. Producing job packs and providing detailed information for internal engineers to complete surveys/installation works. Ensuring all works are carried out in line with the directions / stipulations laid out with in the Construction Phase Plan (CPP) Undertaking operational inspection to ensure safe working practises are being adhered to and maintained. Some night works may be required depending on the works location Liaising with all required internal and external stakeholders Identify and highlight both H&S and implementation risks / issues to the Project Manager in a timely manner. Quality assurance (ensuring installation works are installed to the correct standard) Has a clear knowledge and experience of delivering IT infrastructure projects within challenging operational environments and with multiple stakeholders. Working knowledge of CDM 2015. Management of cabling and Physical Infrastructure installation in challenging environments. Airport or Rail experience preferable. Excellent client facing experience. This is an urgent requirement; please apply as soon as possible if you would like to be considered. Please apply via this site in the first instance, or send a CV to (url removed) The Company A leading global IT services organisation with 10,000 employees and annual revenue of nearly 2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers. Project People is acting as an Employment Business in relation to this vacancy.