Reigate and Banstead Borough Council
Reigate & Banstead Borough Council, Castlefield Road, Reigate, UK
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Oct 04, 2023
Full time
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
We are looking for a talented and experiencedSolution Architect with deeper expertise in Digital transformation (Platformmodernisation & Rationalisation), Data Analytics, Cloud architecture(primarily AWS & Azure) and Cloud cost optimisation approach to join ourteam. As a Solution Architect, you will play acrucial role in technical advisory & solutioning part of sales support,designing & implementing scalable, robust, and efficient solutions thatmeet the business requirements of our clients. You will work with President-UK& team to collaborate with potential & existing customers,stakeholders, including business analysts, project managers, and developmentteams, to gather requirements, define architectures, and provide technicalguidance throughout the software development lifecycle. You are all set to: Work with UK & European sales leaders and wider Kanini organisationto win new business. Collaborate with Customer (Prospects & existing) and Kanini internalstakeholders to understand business requirements and translate them intoscalable solution designs. Keen focus on understanding the functional and non-functionalrequirements Ability to articulate, thought into actions to diverse set of audiencelike Business analysts, testers, coders, architects, DevOps. Provide technical thought leadership to customers (prospects & existing)and guidance to Kanini development teams, ensuring adherence to architecturalbest practices and standards. Be "Business Savvy" ready to present business solutions tobusiness sponsors. Be a problem solver and focus on providing different solutions toproblems. Design end-to-end technical solutions that align withbusiness objectives, ensuring scalability, performance, security, andmaintainability. Build and operationalize target state architecture. Conduct architecture reviews and provide recommendations to improvesystem performance, reliability, and usability. Develop architectural documentation, including system diagrams,specifications, and guidelines, to support project delivery and futuremaintenance. Evaluate and select appropriate technologies, frameworks, and toolsto meet project requirements. Lead proof-of-concept efforts and perform technical feasibility studiesto validate solution designs. Collaborate with infrastructure and operations teams to ensure smooth deploymentand operations of the solution. Stay up to date with emerging technologies, industry trends, and bestpractices, and make recommendations for their application within theorganization. Identify technical risks and issues and develop mitigationstrategies to ensure successful project delivery. Be "Hands-On" ready to dive deeper into technology whenneeded. Understand Data design patterns. Conceive, create on-paper solutions for target state architecture. Guide/Mentor tech team when needed. Evangelize the solution to different stake holders. Experience in Healthcare, Banking & financial, Manufacturingindustry will be the added value, but not mandatory. You bring in: Proven track record of 10+ years in a solutionarchitect role with an overall experience of 15+ years. Strong experience designing and implementing scalable, distributed, andhigh-performance systems. Proven track record in supporting pre-sales and salesactivities enabling revenue growth. Providing thought leadership with prospect & existing customers andinternal Kanini teams. Deeper expertise in Digital transformation (Platformmodernisation & Rationalisation), Data Analytics, Cloud architecture(primarily AWS & Azure) and Cloud cost optimisation approach. Experience in designing solutions using the .NET tech stack, includingC#, ASP.NET, and .NET Core. Experience with cloud platforms such as AWS and/or Azure (also GoogleCloud Platform will be good - not mandatory). Familiarity with Event-Driven Architecture (EDA) and experience indesigning event-driven systems using Cloud Platform as a Service (PaaS)offerings. Familiarity with microservices architecture and containerizationtechnologies such as Docker and Kubernetes. Experience in Data Analytics, ML solutions &technology solution. Gen AI R&D experience and understanding of business needs will begreat. Strong analytical and problem-solving skills. Excellent customer facing, verbal and written communication skills, withthe ability to present complex technical concepts to non-technicalstakeholders. Ability to work collaboratively in a cross-functional team environment. Proficiency in one or more programming languages and frameworks. Knowledge of database technologies, both SQL and NoSQL. Knowledge of frontend technologies and frameworks such as Angular,React, or Vue.js. Familiarity with DevOps practices and tools. Understanding of agile software development methodologies. Kanini Software Solutions, Inc. does not discriminate in employment matters on the basis of race, gender, religion, age, national origin, citizenship, veteran status, family status, disability status, or any other protected class. We support workplace diversity. If you have a disability, please let us know if there is anything we can do to improve the interview process for you; we're happy to accommodate. Kanini Software Solutions, Inc., 25 Century Blvd., Ste. 602, Nashville, TN 37214. Automation, Cloud, AI-driven Insights - more than "Dreams of the Future" these have become the "Demands of the Present", to set the stage for a business to be truly digital.
May 01, 2024
Full time
We are looking for a talented and experiencedSolution Architect with deeper expertise in Digital transformation (Platformmodernisation & Rationalisation), Data Analytics, Cloud architecture(primarily AWS & Azure) and Cloud cost optimisation approach to join ourteam. As a Solution Architect, you will play acrucial role in technical advisory & solutioning part of sales support,designing & implementing scalable, robust, and efficient solutions thatmeet the business requirements of our clients. You will work with President-UK& team to collaborate with potential & existing customers,stakeholders, including business analysts, project managers, and developmentteams, to gather requirements, define architectures, and provide technicalguidance throughout the software development lifecycle. You are all set to: Work with UK & European sales leaders and wider Kanini organisationto win new business. Collaborate with Customer (Prospects & existing) and Kanini internalstakeholders to understand business requirements and translate them intoscalable solution designs. Keen focus on understanding the functional and non-functionalrequirements Ability to articulate, thought into actions to diverse set of audiencelike Business analysts, testers, coders, architects, DevOps. Provide technical thought leadership to customers (prospects & existing)and guidance to Kanini development teams, ensuring adherence to architecturalbest practices and standards. Be "Business Savvy" ready to present business solutions tobusiness sponsors. Be a problem solver and focus on providing different solutions toproblems. Design end-to-end technical solutions that align withbusiness objectives, ensuring scalability, performance, security, andmaintainability. Build and operationalize target state architecture. Conduct architecture reviews and provide recommendations to improvesystem performance, reliability, and usability. Develop architectural documentation, including system diagrams,specifications, and guidelines, to support project delivery and futuremaintenance. Evaluate and select appropriate technologies, frameworks, and toolsto meet project requirements. Lead proof-of-concept efforts and perform technical feasibility studiesto validate solution designs. Collaborate with infrastructure and operations teams to ensure smooth deploymentand operations of the solution. Stay up to date with emerging technologies, industry trends, and bestpractices, and make recommendations for their application within theorganization. Identify technical risks and issues and develop mitigationstrategies to ensure successful project delivery. Be "Hands-On" ready to dive deeper into technology whenneeded. Understand Data design patterns. Conceive, create on-paper solutions for target state architecture. Guide/Mentor tech team when needed. Evangelize the solution to different stake holders. Experience in Healthcare, Banking & financial, Manufacturingindustry will be the added value, but not mandatory. You bring in: Proven track record of 10+ years in a solutionarchitect role with an overall experience of 15+ years. Strong experience designing and implementing scalable, distributed, andhigh-performance systems. Proven track record in supporting pre-sales and salesactivities enabling revenue growth. Providing thought leadership with prospect & existing customers andinternal Kanini teams. Deeper expertise in Digital transformation (Platformmodernisation & Rationalisation), Data Analytics, Cloud architecture(primarily AWS & Azure) and Cloud cost optimisation approach. Experience in designing solutions using the .NET tech stack, includingC#, ASP.NET, and .NET Core. Experience with cloud platforms such as AWS and/or Azure (also GoogleCloud Platform will be good - not mandatory). Familiarity with Event-Driven Architecture (EDA) and experience indesigning event-driven systems using Cloud Platform as a Service (PaaS)offerings. Familiarity with microservices architecture and containerizationtechnologies such as Docker and Kubernetes. Experience in Data Analytics, ML solutions &technology solution. Gen AI R&D experience and understanding of business needs will begreat. Strong analytical and problem-solving skills. Excellent customer facing, verbal and written communication skills, withthe ability to present complex technical concepts to non-technicalstakeholders. Ability to work collaboratively in a cross-functional team environment. Proficiency in one or more programming languages and frameworks. Knowledge of database technologies, both SQL and NoSQL. Knowledge of frontend technologies and frameworks such as Angular,React, or Vue.js. Familiarity with DevOps practices and tools. Understanding of agile software development methodologies. Kanini Software Solutions, Inc. does not discriminate in employment matters on the basis of race, gender, religion, age, national origin, citizenship, veteran status, family status, disability status, or any other protected class. We support workplace diversity. If you have a disability, please let us know if there is anything we can do to improve the interview process for you; we're happy to accommodate. Kanini Software Solutions, Inc., 25 Century Blvd., Ste. 602, Nashville, TN 37214. Automation, Cloud, AI-driven Insights - more than "Dreams of the Future" these have become the "Demands of the Present", to set the stage for a business to be truly digital.
Crisis24 Ltd, Avalon, 26-32 Oxford Road, Bournemouth, Bournemouth, United Kingdom Crisis24 Ltd, Two, London Bridge, London, London, City of, United Kingdom Req Monday, March 18, 2024 About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24 is seeking a talented and motivated Solutions Engineer to join our growing team. In this role, you will play a pivotal role in the pre-sales process, translating complex technical concepts into clear and compelling solutions for our customers. You will work closely with the sales team to understand customer needs and design tailored solutions using our software solutions. What You Will Work On Collaborate with the sales team to identify customer challenges and opportunities. Deeply understand our software products and their capabilities. Design and present customized solutions that address specific customer needs. Conduct technical demonstrations and proof-of-concept projects. Support the sales team throughout the sales cycle, providing technical expertise and guidance. Partner with the product and engineering teams to ensure smooth product implementation and integration. Gather customer feedback and identify areas for product improvement. Stay up to date on the latest industry trends and technologies. Assist with special projects where application design, configuration and consulting is required. Support the implementation team in deploying demonstrated solutions at client locations. Provide technical assistance to the customer success organization in supporting client deployed solutions. Provide regular product feedback to the Crisis24 product and development teams to ensure new market requirements are captured and implemented. Who You Will Work With Security (CSO, Operations, Cyber, Executive Protection) Business Continuity (Operations, Facilities, Business Resiliency) Travel (Travel Leadership and Management) Information Security (CISO, IT Operations) What You Will Bring BA/BS degree in in a business or technical related field. Minimum of 5 years of experience in a technical sales or solutions engineering role. Experience creating solutions for and demonstrating SaaS technology solutions. Excellent communication and presentation skills, both written and verbal. Ability to build strong relationships with customers and internal stakeholders. Problem-solving skills and a passion for finding innovative solutions. Experience with the security industry is a plus. Passionate about Crisis24's business, industry; eager to master product and service knowledge. Experience with CRM software (e.g. Salesforce), MS Office, MS Teams, SharePoint, JIRA, and Help Desk Support Software Periodic travel up to 25% may be required. Flexibility in work hours required to support global sales initiatives. Fluency in German and / or French a strong advantage. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws. Crisis24 Ltd, Avalon, 26-32 Oxford Road, Bournemouth, Bournemouth, United Kingdom Crisis24 Ltd, Two, London Bridge, London, London, City of, United Kingdom
May 01, 2024
Full time
Crisis24 Ltd, Avalon, 26-32 Oxford Road, Bournemouth, Bournemouth, United Kingdom Crisis24 Ltd, Two, London Bridge, London, London, City of, United Kingdom Req Monday, March 18, 2024 About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24 is seeking a talented and motivated Solutions Engineer to join our growing team. In this role, you will play a pivotal role in the pre-sales process, translating complex technical concepts into clear and compelling solutions for our customers. You will work closely with the sales team to understand customer needs and design tailored solutions using our software solutions. What You Will Work On Collaborate with the sales team to identify customer challenges and opportunities. Deeply understand our software products and their capabilities. Design and present customized solutions that address specific customer needs. Conduct technical demonstrations and proof-of-concept projects. Support the sales team throughout the sales cycle, providing technical expertise and guidance. Partner with the product and engineering teams to ensure smooth product implementation and integration. Gather customer feedback and identify areas for product improvement. Stay up to date on the latest industry trends and technologies. Assist with special projects where application design, configuration and consulting is required. Support the implementation team in deploying demonstrated solutions at client locations. Provide technical assistance to the customer success organization in supporting client deployed solutions. Provide regular product feedback to the Crisis24 product and development teams to ensure new market requirements are captured and implemented. Who You Will Work With Security (CSO, Operations, Cyber, Executive Protection) Business Continuity (Operations, Facilities, Business Resiliency) Travel (Travel Leadership and Management) Information Security (CISO, IT Operations) What You Will Bring BA/BS degree in in a business or technical related field. Minimum of 5 years of experience in a technical sales or solutions engineering role. Experience creating solutions for and demonstrating SaaS technology solutions. Excellent communication and presentation skills, both written and verbal. Ability to build strong relationships with customers and internal stakeholders. Problem-solving skills and a passion for finding innovative solutions. Experience with the security industry is a plus. Passionate about Crisis24's business, industry; eager to master product and service knowledge. Experience with CRM software (e.g. Salesforce), MS Office, MS Teams, SharePoint, JIRA, and Help Desk Support Software Periodic travel up to 25% may be required. Flexibility in work hours required to support global sales initiatives. Fluency in German and / or French a strong advantage. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws. Crisis24 Ltd, Avalon, 26-32 Oxford Road, Bournemouth, Bournemouth, United Kingdom Crisis24 Ltd, Two, London Bridge, London, London, City of, United Kingdom
Job Description - Application Manager - Delegated () Job Description Application Manager - Delegated ( Job Number: ) DISCOVER your opportunity Application Manager UK, London An Application Manager will support the coordination and running of development, production support and maintenance activities for one or more applications under a Delivery Team. S/he will report to the Delivery Lead. Reporting to the Delivery Lead, the Application Manager will have operational and administrative responsibility for developers and have operational responsibility for matrixed resources (Analysts, PMs, etc.) that support their application suite. DISCOVERyour opportunity What will your essential responsibilities include? Guides developers and support teams on project execution, issue resolution, and provide escalation framework via governance Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs, and risks Key conduit between Delivery Team and wider orgranisational standards, structures, and processes Work with business and information security to identify security risks and finding solutions, including risk acceptance Build effective relationships and networks to help navigate the organisation to support the team in delivering change Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company Work with Technical Architect in defining, analysing, planning, measuring, and improving product availability and continuity. Manage service levels to ensure all commitments are met and any variances mitigated to reduce impact on overall cost, schedule, quality for business needs Identify and prioritize proactive maintenance action items and support impact assessment of environmental changes Review and prioritize product defects Estimate work requests at various levels of confidence and manage estimates against actuals to ensure change controls are appropriately managed Identify and champion improvement opportunities Raise Statements of Work and/or Service Level Agreements with application development vendors for specific developments & changes with input from Program/Project Managers, Analysts, Solution Architects and Product Owners Implements SLA / KPI alignment across the full SDLC for each SOW / SLA Maintain positive relationship with suppliers in pursuit of company's best interests Manage risk to deliver on service levels commitments and project milestones Serve as a point of escalation for risks and issues, supporting the team in overcoming operational and technical blockers Govern internal change processes and development documentation Balance demand and capacity Work to minimize impact of changes to project costs/P&L You will report to the Delivery Lead. We're looking for someone who has these abilities and skills: Familiarity with multiple application delivery models including Agile, iterative and waterfall Experience of managing both internal development teams and external software vendors Able to develop Knowledge Management strategy for applications All outsourced work performed on applications in the group performed under a fully vetted contract in alignment with Procurement processes, including Security and Legal requirements Expert level experience in planning and executing complex, large scale initiatives or operational area. Budget, supply, and resource management for IT application development services Significant leadership experience (8+ years) in IT with knowledge / skills for leading multi-disciplined technology teams Effective communication skills, particularly on key matters relating to the application grouping to stakeholders Risk identification and mitigation Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance, and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability, and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location : GB-GB-London Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG Job Field Job Field : Information Technology Schedule Schedule : Full-time Job Type Job Type : Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.
May 01, 2024
Full time
Job Description - Application Manager - Delegated () Job Description Application Manager - Delegated ( Job Number: ) DISCOVER your opportunity Application Manager UK, London An Application Manager will support the coordination and running of development, production support and maintenance activities for one or more applications under a Delivery Team. S/he will report to the Delivery Lead. Reporting to the Delivery Lead, the Application Manager will have operational and administrative responsibility for developers and have operational responsibility for matrixed resources (Analysts, PMs, etc.) that support their application suite. DISCOVERyour opportunity What will your essential responsibilities include? Guides developers and support teams on project execution, issue resolution, and provide escalation framework via governance Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs, and risks Key conduit between Delivery Team and wider orgranisational standards, structures, and processes Work with business and information security to identify security risks and finding solutions, including risk acceptance Build effective relationships and networks to help navigate the organisation to support the team in delivering change Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company Work with Technical Architect in defining, analysing, planning, measuring, and improving product availability and continuity. Manage service levels to ensure all commitments are met and any variances mitigated to reduce impact on overall cost, schedule, quality for business needs Identify and prioritize proactive maintenance action items and support impact assessment of environmental changes Review and prioritize product defects Estimate work requests at various levels of confidence and manage estimates against actuals to ensure change controls are appropriately managed Identify and champion improvement opportunities Raise Statements of Work and/or Service Level Agreements with application development vendors for specific developments & changes with input from Program/Project Managers, Analysts, Solution Architects and Product Owners Implements SLA / KPI alignment across the full SDLC for each SOW / SLA Maintain positive relationship with suppliers in pursuit of company's best interests Manage risk to deliver on service levels commitments and project milestones Serve as a point of escalation for risks and issues, supporting the team in overcoming operational and technical blockers Govern internal change processes and development documentation Balance demand and capacity Work to minimize impact of changes to project costs/P&L You will report to the Delivery Lead. We're looking for someone who has these abilities and skills: Familiarity with multiple application delivery models including Agile, iterative and waterfall Experience of managing both internal development teams and external software vendors Able to develop Knowledge Management strategy for applications All outsourced work performed on applications in the group performed under a fully vetted contract in alignment with Procurement processes, including Security and Legal requirements Expert level experience in planning and executing complex, large scale initiatives or operational area. Budget, supply, and resource management for IT application development services Significant leadership experience (8+ years) in IT with knowledge / skills for leading multi-disciplined technology teams Effective communication skills, particularly on key matters relating to the application grouping to stakeholders Risk identification and mitigation Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance, and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability, and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location : GB-GB-London Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG Job Field Job Field : Information Technology Schedule Schedule : Full-time Job Type Job Type : Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.
Senior Java Developer - Rates eTrading - sought by leading investment bank based in Canary Wharf - Hybrid - Contract inside IR35 Job Responsibilities/Role: Designing and developing front office eTrading applications to the trading business Working directly with Traders, Sales, and Quants to contribute towards the future direction of the platform. Utilizing creativity and innovation to improve the technical capabilities of the platform and ensuring it remains stable, flexible, and maintainable. Driving engineering standards and continuing to strive for best Enhancing our automated testing efforts and optimizing our UAT process Mentoring strong and energetic team in EMEA region Serving as advisor or coach to new or lower-level analysts Troubleshooting challenging performance and scalability issues Assisting in third line support during core trading hours Job Opportunities: Develop efficient and robust solutions to challenging business problems. Gain knowledge and exposure to Front Office Trading Systems, Fixed Income, and Derivatives flows. Qualifications: Required 10+ years of programming experience with an Object-oriented language (preferably Java), Multi-Threading and any relational database Solid architectural understanding of enterprise applications Understanding of computing science fundamentals - concurrency, algorithms, data structures, design patterns, etc. Preferred Experience with Java Core, Spring framework and Linux Experience developing large financial software trading systems with substantial hands-on development experience in building systems with an attention to optimizing and tuning performance, while also demonstrating critical thinking skills related to re-use, scalability, and troubleshooting. Experience with ION Trading solutions Knowledge of major Rates Financial Products (e.g., EuroGovies/Swaps/GILTS/SAS etc.) and Broker/Customer Markets electronic trading flows. Experience of KDB Experience with modern software development practices such as Agile development, test-driven development, and continuous integration and continuous delivery. Please apply within for further details - Matt Holmes - Harvey Nash
May 01, 2024
Full time
Senior Java Developer - Rates eTrading - sought by leading investment bank based in Canary Wharf - Hybrid - Contract inside IR35 Job Responsibilities/Role: Designing and developing front office eTrading applications to the trading business Working directly with Traders, Sales, and Quants to contribute towards the future direction of the platform. Utilizing creativity and innovation to improve the technical capabilities of the platform and ensuring it remains stable, flexible, and maintainable. Driving engineering standards and continuing to strive for best Enhancing our automated testing efforts and optimizing our UAT process Mentoring strong and energetic team in EMEA region Serving as advisor or coach to new or lower-level analysts Troubleshooting challenging performance and scalability issues Assisting in third line support during core trading hours Job Opportunities: Develop efficient and robust solutions to challenging business problems. Gain knowledge and exposure to Front Office Trading Systems, Fixed Income, and Derivatives flows. Qualifications: Required 10+ years of programming experience with an Object-oriented language (preferably Java), Multi-Threading and any relational database Solid architectural understanding of enterprise applications Understanding of computing science fundamentals - concurrency, algorithms, data structures, design patterns, etc. Preferred Experience with Java Core, Spring framework and Linux Experience developing large financial software trading systems with substantial hands-on development experience in building systems with an attention to optimizing and tuning performance, while also demonstrating critical thinking skills related to re-use, scalability, and troubleshooting. Experience with ION Trading solutions Knowledge of major Rates Financial Products (e.g., EuroGovies/Swaps/GILTS/SAS etc.) and Broker/Customer Markets electronic trading flows. Experience of KDB Experience with modern software development practices such as Agile development, test-driven development, and continuous integration and continuous delivery. Please apply within for further details - Matt Holmes - Harvey Nash
ICF works on the key challenges of our times, supporting governments in the design, appraisal and delivery of policies and programmes across a wide range of issues - from migration, security, technology to health, food and the environment. Our Data Science Team works in partnership with experts across our business, applying data science methods to create innovative solutions for ICF clients in the UK and EU. The team's work has a particular focus on the application of data science to public policy research and analysis. We are looking for a Senior Data Scientist to contribute to the further growth and success of this team by applying expertise in data science to client projects and working closely with the team leader to provide coaching and line management to more junior data scientists. You will typically be working on a few projects at a time, interacting with all levels of ICF staff and external stakeholders. You will contribute to drafting research reports and proposals, and present findings to clients. We are particularly interested in candidates who can demonstrate a genuine interest in public policies in the areas we cover. We have a flexible, hybrid model in which you can balance working from home with use of our UK bases in London, Plymouth, Leeds and Birmingham. Skills, Knowledge and Experience We welcome applications from candidates with: At minimum, a Bachelor's degree in disciplines such as Data Science or Social Sciences. At least three years of practical experience within industry, government, or consulting in applying data-driven approaches to a variety of business scenarios, including creation and use of advanced analytics or machine learning algorithms. An understanding of data science and machine learning concepts and algorithms such as clustering, regression, classification, forecasting, neural networks, hyperparameter tuning, NLP, and utilising LLMs. An understanding of the importance of effective communication with clients and experience of relaying complex technical concepts to diverse audiences. Proficiency in Python. Strong report writing and presentation skills. Excellent command of English language. Experience of (i) query languages such as SQL and (ii) working on proposals for client work would be advantageous but are not essential. Applicants must have the right to work in the UK. More about ICF ICF is a global consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We give active support to career progression. We are committed to learning and personal development - providing in-house training programmes, access to our communities of practice and online learning resources. We provide a supportive, collegiate work environment. Our 'You Matter' programme enables recognition of colleague's contributions, support and success. Interested? Please submit a CV and cover letter HERE to start the conversation! ONLY applications with a cover letter will be considered About us: Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Our people at ICF are our most important asset, so we invest in them from the moment they arrive. When you join our team, you'll have access to a vast array of benefits to help you live your life well. We offer a hybrid working policy, which will provide you with the flexibility to collaborate in the office, as well as in the comfort of your own home, ensuring you are able to successfully deliver the requirements of your role. To support you, our employee wellbeing hub is designed to provide highly personalised support across a comprehensive range of wellbeing issues, such as mind, body, finances, community, career programs and HR support. We enjoy celebrating success, which is why we have a competitive recognition program called 'You Matter', which awards points as a 'thank you' for your work achievements. These can be spent on a large variety of high-quality items, as well as online or high-street vouchers, all with zero tax payable by the employee. ICF also offers a range of competitive benefits, which include: Single Private Medical Insurance cover with no restrictions on existing conditions. Dental insurance and an online GP service. 25 days annual leave, plus UK bank holidays (annual leave increases with years of service). Pension scheme with 5% of salary employer contribution Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick. Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay. ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at .
May 01, 2024
Full time
ICF works on the key challenges of our times, supporting governments in the design, appraisal and delivery of policies and programmes across a wide range of issues - from migration, security, technology to health, food and the environment. Our Data Science Team works in partnership with experts across our business, applying data science methods to create innovative solutions for ICF clients in the UK and EU. The team's work has a particular focus on the application of data science to public policy research and analysis. We are looking for a Senior Data Scientist to contribute to the further growth and success of this team by applying expertise in data science to client projects and working closely with the team leader to provide coaching and line management to more junior data scientists. You will typically be working on a few projects at a time, interacting with all levels of ICF staff and external stakeholders. You will contribute to drafting research reports and proposals, and present findings to clients. We are particularly interested in candidates who can demonstrate a genuine interest in public policies in the areas we cover. We have a flexible, hybrid model in which you can balance working from home with use of our UK bases in London, Plymouth, Leeds and Birmingham. Skills, Knowledge and Experience We welcome applications from candidates with: At minimum, a Bachelor's degree in disciplines such as Data Science or Social Sciences. At least three years of practical experience within industry, government, or consulting in applying data-driven approaches to a variety of business scenarios, including creation and use of advanced analytics or machine learning algorithms. An understanding of data science and machine learning concepts and algorithms such as clustering, regression, classification, forecasting, neural networks, hyperparameter tuning, NLP, and utilising LLMs. An understanding of the importance of effective communication with clients and experience of relaying complex technical concepts to diverse audiences. Proficiency in Python. Strong report writing and presentation skills. Excellent command of English language. Experience of (i) query languages such as SQL and (ii) working on proposals for client work would be advantageous but are not essential. Applicants must have the right to work in the UK. More about ICF ICF is a global consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We give active support to career progression. We are committed to learning and personal development - providing in-house training programmes, access to our communities of practice and online learning resources. We provide a supportive, collegiate work environment. Our 'You Matter' programme enables recognition of colleague's contributions, support and success. Interested? Please submit a CV and cover letter HERE to start the conversation! ONLY applications with a cover letter will be considered About us: Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Our people at ICF are our most important asset, so we invest in them from the moment they arrive. When you join our team, you'll have access to a vast array of benefits to help you live your life well. We offer a hybrid working policy, which will provide you with the flexibility to collaborate in the office, as well as in the comfort of your own home, ensuring you are able to successfully deliver the requirements of your role. To support you, our employee wellbeing hub is designed to provide highly personalised support across a comprehensive range of wellbeing issues, such as mind, body, finances, community, career programs and HR support. We enjoy celebrating success, which is why we have a competitive recognition program called 'You Matter', which awards points as a 'thank you' for your work achievements. These can be spent on a large variety of high-quality items, as well as online or high-street vouchers, all with zero tax payable by the employee. ICF also offers a range of competitive benefits, which include: Single Private Medical Insurance cover with no restrictions on existing conditions. Dental insurance and an online GP service. 25 days annual leave, plus UK bank holidays (annual leave increases with years of service). Pension scheme with 5% of salary employer contribution Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick. Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay. ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at .
About the role An exciting opportunity for a Head of Strategy and Architecture to join The University of Leicester and the Digital Services team to play a lead role on delivering the exciting and ambitious Digital Masterplan. This role will lead the development of the Digital Masterplan, using architecture capabilities to support, guide, shape and ultimately implement solutions that deliver the Digital and University Strategies. You will lead the Digital Services architecture function, which drives the creation and management of coherent roadmaps for every layer of our technology stack, owns our architecture assurance and governance processes, and plays a key role in ensuring that our solutions and services are aligned to support the needs of the wider overall operating model for Digital Services ensuring that the operational architecture is robust, secure, trusted , that access to information is controlled and that appropriate management metrics are available. Responsible for the strategy and architecture team which is made up of Business Analyst's, Solutions Architects and Cloud Architect you will own, develop and champion the architecture function on an ongoing basis, ensuring it is dynamic and continually optimised to deliver agile, cost-effective, robust and scalable information systems closely aligned to the University's Strategy and requirements. About you We are seeking someone who possesses broad knowledge and experience of all layers of the modern IT technology stack, including hardware, operating systems, network, application frameworks, database systems, vendor solutions, and industry trends. The ideal candidate should have significant experience of Agile methods, including architecting for Agility, and have management experience of highly technical systems specialists and solutions architects. This experience will ideally come from previous roles as a solutions architect or in a similar capacity, responsible for architecting, designing and planning IT services in a medium/large organisation, supported by a relevant degree. Additional information For more information or an informal discussion please get in touch Alison Phillips, Director of Digital Services, at . Alison will be unavailable for enquiries between 19th April - 5th May due to overseas travel. We anticipate that interviews will be held mid-late May 2024. The University of Leicester has been changing the world, and changing people's lives, for 100 years. When you join us, you'll become part of a community of Citizens of Change , which includes not only our staff and our current students but also thousands of Leicester graduates around the world. As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local communitythrough our values of Inspiring, Impactful and Inclusive. We're committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment. Vacancy terms Full time or job share considered, Permanent
May 01, 2024
Full time
About the role An exciting opportunity for a Head of Strategy and Architecture to join The University of Leicester and the Digital Services team to play a lead role on delivering the exciting and ambitious Digital Masterplan. This role will lead the development of the Digital Masterplan, using architecture capabilities to support, guide, shape and ultimately implement solutions that deliver the Digital and University Strategies. You will lead the Digital Services architecture function, which drives the creation and management of coherent roadmaps for every layer of our technology stack, owns our architecture assurance and governance processes, and plays a key role in ensuring that our solutions and services are aligned to support the needs of the wider overall operating model for Digital Services ensuring that the operational architecture is robust, secure, trusted , that access to information is controlled and that appropriate management metrics are available. Responsible for the strategy and architecture team which is made up of Business Analyst's, Solutions Architects and Cloud Architect you will own, develop and champion the architecture function on an ongoing basis, ensuring it is dynamic and continually optimised to deliver agile, cost-effective, robust and scalable information systems closely aligned to the University's Strategy and requirements. About you We are seeking someone who possesses broad knowledge and experience of all layers of the modern IT technology stack, including hardware, operating systems, network, application frameworks, database systems, vendor solutions, and industry trends. The ideal candidate should have significant experience of Agile methods, including architecting for Agility, and have management experience of highly technical systems specialists and solutions architects. This experience will ideally come from previous roles as a solutions architect or in a similar capacity, responsible for architecting, designing and planning IT services in a medium/large organisation, supported by a relevant degree. Additional information For more information or an informal discussion please get in touch Alison Phillips, Director of Digital Services, at . Alison will be unavailable for enquiries between 19th April - 5th May due to overseas travel. We anticipate that interviews will be held mid-late May 2024. The University of Leicester has been changing the world, and changing people's lives, for 100 years. When you join us, you'll become part of a community of Citizens of Change , which includes not only our staff and our current students but also thousands of Leicester graduates around the world. As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local communitythrough our values of Inspiring, Impactful and Inclusive. We're committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment. Vacancy terms Full time or job share considered, Permanent
Job Description Head of Portfolio - Professional Services Location: University of Warwick Campus, Coventry Department: Information & Digital Group - Portfolio Delivery Position type: Full Time, Permanent Salary: Competitive Reference: About the role: Heads of Portfolio are accountable for the planning and delivery of portfolios (groups of projects and products) which span across significant areas of University operations and services. They will be driving forward a 'digital first' approach, championing the use of technology, transformative practices, and a culture of continuous improvement to deliver service excellence. You will lead the Professional Services Portfolio, which includes all HR and payroll systems, applications, and projects, as well as products and projects supporting the Estates, Finance and Campus Commercial groups. You will: Provide strategic leadership for the vision, development and innovation of a portfolio of digital projects and products; Define the portfolio roadmap, in collaboration with Enterprise Architecture, Digital Business Partners, Business Owners & Product Managers; Be accountable for the fulfilment of the portfolio roadmap, driving the definition, design, prioritisation, planning and execution of change and continuous improvement initiatives across the portfolio; Hold overall budgetary responsibility for the portfolio. You will be a key interface with senior university leaders relevant to your portfolio, utilising the 'voice of the customer' and University strategies to inform roadmaps and prioritisation. About you: You will have experience of managing portfolio's (collections of products and projects) in the Professional Services area (e.g. covering HR, Finance and/or the built environment). You will have significant line and matrix management experience of managing technical teams, product managers, project/delivery managers, business analysts and other change specialists, who are aligned to the Professional Services Portfolio within the Information and Digital Group. You will use your technical expertise of leading teams through the different stages of change initiatives and agile methodologies, to develop a strategy for delivery within your portfolio, continually improving the service and looking for new ways of working that will support complex and significant products and projects. You will be an inspirational leader, have excellent communication skills, and the ability to understand and interpret business needs, translating these into action plans and roadmaps. Your ability to influence extends to developing strong relationships across the University at a strategic level. For further information regarding the skills required for this role please see the personal specification section of the attached job description via the apply button. How to apply: To apply please click the apply button and complete your essential personal details and attach a CV and cover letter. Closing date: 11.55pm, 21 April 2024. Please ensure your CV includes your most recent employment experience along with any additional relevant experience and education history. Your cover letter should detail how you meet each of the essential and desirable criteria for this post. To streamline our hiring process, we kindly request that all candidates submit their applications through our official website. This ensures that all applications are received in a uniform format and can be processed efficiently by our HR team. Our commitment to inclusion: Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding. We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages. The University currently holds a Race Equality Charter Bronze Award, Athena Swan Sliver Award and a Disability Smart Bronze Award. The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance.
May 01, 2024
Full time
Job Description Head of Portfolio - Professional Services Location: University of Warwick Campus, Coventry Department: Information & Digital Group - Portfolio Delivery Position type: Full Time, Permanent Salary: Competitive Reference: About the role: Heads of Portfolio are accountable for the planning and delivery of portfolios (groups of projects and products) which span across significant areas of University operations and services. They will be driving forward a 'digital first' approach, championing the use of technology, transformative practices, and a culture of continuous improvement to deliver service excellence. You will lead the Professional Services Portfolio, which includes all HR and payroll systems, applications, and projects, as well as products and projects supporting the Estates, Finance and Campus Commercial groups. You will: Provide strategic leadership for the vision, development and innovation of a portfolio of digital projects and products; Define the portfolio roadmap, in collaboration with Enterprise Architecture, Digital Business Partners, Business Owners & Product Managers; Be accountable for the fulfilment of the portfolio roadmap, driving the definition, design, prioritisation, planning and execution of change and continuous improvement initiatives across the portfolio; Hold overall budgetary responsibility for the portfolio. You will be a key interface with senior university leaders relevant to your portfolio, utilising the 'voice of the customer' and University strategies to inform roadmaps and prioritisation. About you: You will have experience of managing portfolio's (collections of products and projects) in the Professional Services area (e.g. covering HR, Finance and/or the built environment). You will have significant line and matrix management experience of managing technical teams, product managers, project/delivery managers, business analysts and other change specialists, who are aligned to the Professional Services Portfolio within the Information and Digital Group. You will use your technical expertise of leading teams through the different stages of change initiatives and agile methodologies, to develop a strategy for delivery within your portfolio, continually improving the service and looking for new ways of working that will support complex and significant products and projects. You will be an inspirational leader, have excellent communication skills, and the ability to understand and interpret business needs, translating these into action plans and roadmaps. Your ability to influence extends to developing strong relationships across the University at a strategic level. For further information regarding the skills required for this role please see the personal specification section of the attached job description via the apply button. How to apply: To apply please click the apply button and complete your essential personal details and attach a CV and cover letter. Closing date: 11.55pm, 21 April 2024. Please ensure your CV includes your most recent employment experience along with any additional relevant experience and education history. Your cover letter should detail how you meet each of the essential and desirable criteria for this post. To streamline our hiring process, we kindly request that all candidates submit their applications through our official website. This ensures that all applications are received in a uniform format and can be processed efficiently by our HR team. Our commitment to inclusion: Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding. We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages. The University currently holds a Race Equality Charter Bronze Award, Athena Swan Sliver Award and a Disability Smart Bronze Award. The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance.
Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team. Location - Bedford Salary - £35k to £42k Main duties of the job Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc. Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand. Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities. Documenting business process using industry standard methodology e.g. process flow, user journey etc. Using the RACI approach to manage stakeholder expectations. Understand, create and document user stories Conducting Gap Analysis. Knowledge and understanding of Target Operating Models. Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project. Understand how existing systems support current business processes and redesign them accordingly. Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge 'wants and needs' and negotiate on fundamental issues of design. Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes. Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results. Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes. Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation. Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts. Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises. Provide reports and presentations to senior stakeholder project boards as required. Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities. Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding. Planning and Organisation For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes. Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales. Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices. Person specification Knowledge Essential criteria Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way. Excellent presentation and facilitation skills. Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues. To meet deadlines in a challenging and resource lean environment. Able to capture, document and manage business requirements in an unambiguous way. Qualifications Essential criteria Recognised Business Analysis qualification e.g. BCS or has equitable work based experience Educated to Bachelor's Degree Level Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems. Significant experience of business process design capability Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis
May 01, 2024
Full time
Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team. Location - Bedford Salary - £35k to £42k Main duties of the job Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc. Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand. Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities. Documenting business process using industry standard methodology e.g. process flow, user journey etc. Using the RACI approach to manage stakeholder expectations. Understand, create and document user stories Conducting Gap Analysis. Knowledge and understanding of Target Operating Models. Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project. Understand how existing systems support current business processes and redesign them accordingly. Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge 'wants and needs' and negotiate on fundamental issues of design. Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes. Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results. Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes. Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation. Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts. Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises. Provide reports and presentations to senior stakeholder project boards as required. Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities. Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding. Planning and Organisation For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes. Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales. Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices. Person specification Knowledge Essential criteria Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way. Excellent presentation and facilitation skills. Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues. To meet deadlines in a challenging and resource lean environment. Able to capture, document and manage business requirements in an unambiguous way. Qualifications Essential criteria Recognised Business Analysis qualification e.g. BCS or has equitable work based experience Educated to Bachelor's Degree Level Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems. Significant experience of business process design capability Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis
Harnham - Data & Analytics Recruitment
Hatfield, Hertfordshire
PRINCIPAL ANALYST - HERTFORDSHIRE UP TO £85,000 THE COMPANY I am supporting a leading e-commerce platform on a Principal-level individual contributor position. As a Principal Analyst, you will utilise your expertise in Python to drive greater efficiency across the business and upskill the wider team from a technical perspective. THE ROLE The successful Principal Analyst responsibilities will include: Utilise your expertise in Python to develop sophisticated models for data clustering, random forest analysis, and other advanced techniques Conduct thorough data exploration and preprocessing to ensure the quality and relevance of the data used in modelling exercises Translate complex modelling results into actionable insights for business stakeholders through clear and concise reporting YOUR SKILLS AND EXPERIENCE The successful Principal Analyst will have the following skills and experience: Proven experience as a Data Analyst/Scientist with a focus on Python modelling techniques Strong proficiency in Python programming and experience with relevant libraries (e.g., scikit-learn, pandas, NumPy) Excellent communication skills with the ability to convey complex analytical findings to non-technical stakeholders Bachelor's or advanced degree in a quantitative field (e.g., Statistics, Computer Science, Data Science) THE BENEFITS The successful Principal Analyst will receive a salary of up to £85,000, plus an array of additional benefits. HOW TO APPLY: Please register your interest by sending your CV to Harry Mincer via the apply link below.
May 01, 2024
Full time
PRINCIPAL ANALYST - HERTFORDSHIRE UP TO £85,000 THE COMPANY I am supporting a leading e-commerce platform on a Principal-level individual contributor position. As a Principal Analyst, you will utilise your expertise in Python to drive greater efficiency across the business and upskill the wider team from a technical perspective. THE ROLE The successful Principal Analyst responsibilities will include: Utilise your expertise in Python to develop sophisticated models for data clustering, random forest analysis, and other advanced techniques Conduct thorough data exploration and preprocessing to ensure the quality and relevance of the data used in modelling exercises Translate complex modelling results into actionable insights for business stakeholders through clear and concise reporting YOUR SKILLS AND EXPERIENCE The successful Principal Analyst will have the following skills and experience: Proven experience as a Data Analyst/Scientist with a focus on Python modelling techniques Strong proficiency in Python programming and experience with relevant libraries (e.g., scikit-learn, pandas, NumPy) Excellent communication skills with the ability to convey complex analytical findings to non-technical stakeholders Bachelor's or advanced degree in a quantitative field (e.g., Statistics, Computer Science, Data Science) THE BENEFITS The successful Principal Analyst will receive a salary of up to £85,000, plus an array of additional benefits. HOW TO APPLY: Please register your interest by sending your CV to Harry Mincer via the apply link below.
Rev & Regs are recruiting for an Operations Analyst role on behalf of a well-established Insurance Broker, based in London. This role presents an exciting opportunity for an analytical and methodical individual to join their Operations team, focusing on day-to-day broking operations. Responsibilities: Provide technical support to internal users seeking assistance with the broking platform Conduct regular reviews of helpdesk processes, identifying opportunities for improvement in the broking platform Monitor the performance of the broking platform and proactively address any issues that may impact operational efficiency Monitor new functionality being released by Acturis and identify associated risks/opportunities Develop and conduct training sessions for end-users to promote effective utilisation of the broking platform Assist with the onboarding and support of new users following an acquisition's migration onto Acturis Experience Required: An understanding of insurance products, industry regulations and operational processes in an insurance broking environment Proficient with the Acturis Broking Platform A passion for technology, coupled with experience in a helpdesk or operational support role Location: London Start: ASAP
May 01, 2024
Full time
Rev & Regs are recruiting for an Operations Analyst role on behalf of a well-established Insurance Broker, based in London. This role presents an exciting opportunity for an analytical and methodical individual to join their Operations team, focusing on day-to-day broking operations. Responsibilities: Provide technical support to internal users seeking assistance with the broking platform Conduct regular reviews of helpdesk processes, identifying opportunities for improvement in the broking platform Monitor the performance of the broking platform and proactively address any issues that may impact operational efficiency Monitor new functionality being released by Acturis and identify associated risks/opportunities Develop and conduct training sessions for end-users to promote effective utilisation of the broking platform Assist with the onboarding and support of new users following an acquisition's migration onto Acturis Experience Required: An understanding of insurance products, industry regulations and operational processes in an insurance broking environment Proficient with the Acturis Broking Platform A passion for technology, coupled with experience in a helpdesk or operational support role Location: London Start: ASAP
Senior Data Analyst- Optimisation/Water Re-cycling £40,000 circa depending on skills and experience Permanent, full time. Based within the Anglian Water region - hybrid working (mixture of office and homeworking - possible site visits) Dive into a world of opportunity! Water Recycling?is at the heart of our?operations.?The key services that we are responsible for are?delivered by our?in-house, highly skilled workforce. We collect and treat the water that customers have used, returning it to the environment via rivers and coastal outlets. Our network includes 76,000 kilometres of sewers which feed over 1,000 water recycling centres. What you will be doing? As the Senior Data Analyst, you will be a seasoned professional, with extensive experience in data analysis. Your deep understanding of statistical methodologies, along with your proven track record of delivering actionable insights at a senior level, will ensure that Anglian Water becomes as operationally efficient as possible. Using analytics to identify opportunities will only enhance the performance and strategic decision making going forward. The Senior Data Analyst (SDA) will leverage their extensive knowledge and expertise in analytics to build advanced analytics products and provide actionable insights that add significant value to the business. As a trusted partner to the business, the SDA will work proactively to support stakeholders with intelligence derived from data. This role requires a strong understanding of UX principles, statistics, and advanced coding to visualize complex data effectively. Key responsibilities include: Work proactively with senior stakeholders to understand opportunities for analytics to add value, taking a business partnering approach to add maximum value. Utilise your strong subject matter expertise and stakeholder network to seek analysis opportunities Seek to understand how users are using analytics products and suggest and coordinate potential enhancements and additions. Using data mining and data analysis skills to support the identification, development, validation and reporting associated with optimisation projects. Create compelling visualisations using a strong understanding of applied User Experience principles, translating complex data into understandable information to support business decisions using the most suitable medium Coach junior colleagues to improve their practice. Provide constructive product and practice feedback, regularly carrying our peer reviews. Actively engage with Enterprise Analytics standards, supporting development, implementation, and audit. What does it take to be a Senior Data Analyst? Strong technical skillset- competent user of IT, new technologies and advance knowledge of Microsoft excel & Power BI Excellent communication skills (written and verbal) with the ability to be able to adapt on the audience. Good data handling skills- analysis and interpretation Strong stakeholder management skillset - ability to influence and persuade multi-disciplinary teams? Methodical and systematic thinker- a process driven individual who can look at new ways of working, providing ideas around continuous improvement Advocate of collaboration with the capability to work autonomously too Good coaching and feedback skills. Full driving license As a valued employee, you'll be entitled to: Personal private health care Virtual GP for your household 23 days annual leave - rising with length of service rising with length of service as well as bank holidays with the option to swap Christmas and Easter holidays for those celebrated by your religion Flexible working dependent on your role Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle PPE and all tools provided Inclusion at Anglian Water Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women's Utility Network. If you are seasoned data analytics professional with a passion for driving business value through data-driven insights, we encourage you to apply for this exciting opportunity to join our team as a Senior Data Analyst. Closing date: 30th April 2024 Interview Date: May 21 st Tuesday 2024 ?
May 01, 2024
Full time
Senior Data Analyst- Optimisation/Water Re-cycling £40,000 circa depending on skills and experience Permanent, full time. Based within the Anglian Water region - hybrid working (mixture of office and homeworking - possible site visits) Dive into a world of opportunity! Water Recycling?is at the heart of our?operations.?The key services that we are responsible for are?delivered by our?in-house, highly skilled workforce. We collect and treat the water that customers have used, returning it to the environment via rivers and coastal outlets. Our network includes 76,000 kilometres of sewers which feed over 1,000 water recycling centres. What you will be doing? As the Senior Data Analyst, you will be a seasoned professional, with extensive experience in data analysis. Your deep understanding of statistical methodologies, along with your proven track record of delivering actionable insights at a senior level, will ensure that Anglian Water becomes as operationally efficient as possible. Using analytics to identify opportunities will only enhance the performance and strategic decision making going forward. The Senior Data Analyst (SDA) will leverage their extensive knowledge and expertise in analytics to build advanced analytics products and provide actionable insights that add significant value to the business. As a trusted partner to the business, the SDA will work proactively to support stakeholders with intelligence derived from data. This role requires a strong understanding of UX principles, statistics, and advanced coding to visualize complex data effectively. Key responsibilities include: Work proactively with senior stakeholders to understand opportunities for analytics to add value, taking a business partnering approach to add maximum value. Utilise your strong subject matter expertise and stakeholder network to seek analysis opportunities Seek to understand how users are using analytics products and suggest and coordinate potential enhancements and additions. Using data mining and data analysis skills to support the identification, development, validation and reporting associated with optimisation projects. Create compelling visualisations using a strong understanding of applied User Experience principles, translating complex data into understandable information to support business decisions using the most suitable medium Coach junior colleagues to improve their practice. Provide constructive product and practice feedback, regularly carrying our peer reviews. Actively engage with Enterprise Analytics standards, supporting development, implementation, and audit. What does it take to be a Senior Data Analyst? Strong technical skillset- competent user of IT, new technologies and advance knowledge of Microsoft excel & Power BI Excellent communication skills (written and verbal) with the ability to be able to adapt on the audience. Good data handling skills- analysis and interpretation Strong stakeholder management skillset - ability to influence and persuade multi-disciplinary teams? Methodical and systematic thinker- a process driven individual who can look at new ways of working, providing ideas around continuous improvement Advocate of collaboration with the capability to work autonomously too Good coaching and feedback skills. Full driving license As a valued employee, you'll be entitled to: Personal private health care Virtual GP for your household 23 days annual leave - rising with length of service rising with length of service as well as bank holidays with the option to swap Christmas and Easter holidays for those celebrated by your religion Flexible working dependent on your role Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle PPE and all tools provided Inclusion at Anglian Water Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women's Utility Network. If you are seasoned data analytics professional with a passion for driving business value through data-driven insights, we encourage you to apply for this exciting opportunity to join our team as a Senior Data Analyst. Closing date: 30th April 2024 Interview Date: May 21 st Tuesday 2024 ?
Service Desk Analyst Are you looking for a role with flexible hours? Are you looking for a role that can work around your lifestyle? If so We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a part-time, permanent basis. This role will be office-based Monday - Friday with Home working on the weekend. 20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays) Marston Holdings are continually expanding, and part of our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies. Our analysts are the first point of contact for customer support requirements and will be dealing with alerts from our monitoring systems. The position and key responsibilities: The ideal candidate will have excellent written and verbal communication and experience of working within a technology led support team. You will need knowledge of CCTV and hardware assembly, SQL skills including understanding of database structures and query language. For this role you will need to be self-motivated and have the ability to manage and prioritise your own workload, with a pro-active attitude towards investigation and resolution of incidents. Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and implemented. Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests. Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making sure they are updated on the status and activities that are being undertaken to resolve the issue/request. Identifying client issues raised during proactive performance checks of all customer systems and ensuring maximum possible uptime and performance. Liaising with other internal teams including product and development, breaking down requirements and complex issues and involving appropriate stakeholders when required. What's in it for you: Hybrid working with weekly visits to our Neath office. Hours: 20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays) Salary: £25,500 pro rata Healthcare cash plan Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing 25 days holiday pro rata Cycle to work scheme Enhanced Maternity and Paternity Package NB this is subject to eligibility If this sounds like the job for you, please apply New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
May 01, 2024
Full time
Service Desk Analyst Are you looking for a role with flexible hours? Are you looking for a role that can work around your lifestyle? If so We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a part-time, permanent basis. This role will be office-based Monday - Friday with Home working on the weekend. 20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays) Marston Holdings are continually expanding, and part of our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies. Our analysts are the first point of contact for customer support requirements and will be dealing with alerts from our monitoring systems. The position and key responsibilities: The ideal candidate will have excellent written and verbal communication and experience of working within a technology led support team. You will need knowledge of CCTV and hardware assembly, SQL skills including understanding of database structures and query language. For this role you will need to be self-motivated and have the ability to manage and prioritise your own workload, with a pro-active attitude towards investigation and resolution of incidents. Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and implemented. Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests. Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making sure they are updated on the status and activities that are being undertaken to resolve the issue/request. Identifying client issues raised during proactive performance checks of all customer systems and ensuring maximum possible uptime and performance. Liaising with other internal teams including product and development, breaking down requirements and complex issues and involving appropriate stakeholders when required. What's in it for you: Hybrid working with weekly visits to our Neath office. Hours: 20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays) Salary: £25,500 pro rata Healthcare cash plan Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing 25 days holiday pro rata Cycle to work scheme Enhanced Maternity and Paternity Package NB this is subject to eligibility If this sounds like the job for you, please apply New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.