A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Nov 09, 2021
Full time
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Data Engineer Cloud First Investment Firm London£70,000 - £75,000 per annumJoin Cloud First Investment Firm, a fast-growing, sustainability-focused real estate company, and become a Lead Data Engineer at the forefront of innovation. Shape the future of sustainable real estate in Europe by building the data infrastructure that drives our green building investments.As a Lead Data Engineer, you will play a pivotal role in shaping the future of sustainable real estate through innovative and responsive cloud-based data solutions.Responsibilities: Lead a small data team: Coach, mentor, and inspire your team to build cutting-edge data solutions. Architect the future: Design and implement scalable, cloud-based data infrastructure on Azure and GCP. Code with purpose: Use Python to build sustainable data pipelines that drive real business value. Be the data whisperer: Translate complex business needs into actionable insights through ML/AI. Design & build robust scalable cloud infrastructure for data-driven decisions. Generate insights across customer, profitability, & ESG. Coach your team & build cutting-edge applications.Skills Needed: Senior Data Engineer: Cloud infrastructure professional with hands-on experience. experience building end-to-end data pipelines in fast-paced environments. Python & SQL master Azure for ELT/data managementReady to make a difference? Apply now and help us build a greener future in a Cloud First Investment Firm.
Mar 29, 2024
Full time
Data Engineer Cloud First Investment Firm London£70,000 - £75,000 per annumJoin Cloud First Investment Firm, a fast-growing, sustainability-focused real estate company, and become a Lead Data Engineer at the forefront of innovation. Shape the future of sustainable real estate in Europe by building the data infrastructure that drives our green building investments.As a Lead Data Engineer, you will play a pivotal role in shaping the future of sustainable real estate through innovative and responsive cloud-based data solutions.Responsibilities: Lead a small data team: Coach, mentor, and inspire your team to build cutting-edge data solutions. Architect the future: Design and implement scalable, cloud-based data infrastructure on Azure and GCP. Code with purpose: Use Python to build sustainable data pipelines that drive real business value. Be the data whisperer: Translate complex business needs into actionable insights through ML/AI. Design & build robust scalable cloud infrastructure for data-driven decisions. Generate insights across customer, profitability, & ESG. Coach your team & build cutting-edge applications.Skills Needed: Senior Data Engineer: Cloud infrastructure professional with hands-on experience. experience building end-to-end data pipelines in fast-paced environments. Python & SQL master Azure for ELT/data managementReady to make a difference? Apply now and help us build a greener future in a Cloud First Investment Firm.
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
SENIOR MLOPS ENGINEER HYBRID (LONDON) £80,000-£90,000 COMPANY: Our client is a leading digital healthcare company delivering a range of services directly to people's homes through innovative AI technology. With a rapidly growing teams, they are dedicated to improving healthcare access and outcomes for millions of individuals. ROLE: Deploy, maintain, and monitor Machine Learning models to enhance value for stakeholders. Guide tooling selection for ML and health data infrastructure in the cloud environment. Contribute to the development of a health data platform, ensuring resilience and adaptability. Facilitate collaboration between Data Scientists and Data Engineering teams. Advocate for data quality and observability across ML models and data systems. Evaluate and implement new Data Science and AI tools, focusing on practical deployment and cost management. REQUIREMENTS: Proficiency in cloud data infrastructure, particularly GCP (Azure experience is advantageous). Hands-on experience deploying and maintaining ML models in production environments. Strong skills in SQL and Python programming. Sound understanding of data modeling best practices. Familiarity with FHIR-related technologies is highly desirable. Experience deploying LLMs at scale is a plus. NEXT STEPS: If this role looks of interest, please reach out to Joseph Gregory
Mar 29, 2024
Full time
SENIOR MLOPS ENGINEER HYBRID (LONDON) £80,000-£90,000 COMPANY: Our client is a leading digital healthcare company delivering a range of services directly to people's homes through innovative AI technology. With a rapidly growing teams, they are dedicated to improving healthcare access and outcomes for millions of individuals. ROLE: Deploy, maintain, and monitor Machine Learning models to enhance value for stakeholders. Guide tooling selection for ML and health data infrastructure in the cloud environment. Contribute to the development of a health data platform, ensuring resilience and adaptability. Facilitate collaboration between Data Scientists and Data Engineering teams. Advocate for data quality and observability across ML models and data systems. Evaluate and implement new Data Science and AI tools, focusing on practical deployment and cost management. REQUIREMENTS: Proficiency in cloud data infrastructure, particularly GCP (Azure experience is advantageous). Hands-on experience deploying and maintaining ML models in production environments. Strong skills in SQL and Python programming. Sound understanding of data modeling best practices. Familiarity with FHIR-related technologies is highly desirable. Experience deploying LLMs at scale is a plus. NEXT STEPS: If this role looks of interest, please reach out to Joseph Gregory
AEJ Consulting Ltd
Letchworth Garden City, Hertfordshire
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
Mar 29, 2024
Full time
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
FULLY REMOTE SENIOR DEVOPS ENGINEER (AWS) WANTED TO JOIN THE TECH TEAM OF ONE OT THE UK'S BEST PLACES TO WORK! Are you an experienced DevOps Engineer with 5 or more years' experience working with cloud platforms? Fully remote - up to £60,000 per annum - market leading benefits Skills you'll need: A WS, DevOps, Cloud platforms, Linux OS, Kubernetes Contact Chris Hopley at / or email to find out more WHO WE ARE: We are a nationally recognised retailer with technology at our heart. Our tech team collaborate to create state-of-the-art technologies that transform our business, and raise the bar for our industry. We invest in our people (take a look at the benefits below), and we've been regularly recognised as one of the UK's best places to work, based upon our employee engagement levels across the business. Due to continued business growth we have an opportunity for a Senior AWS DevOps Engineer to join our team - fully remote. WHAT WE OFFER: Salary up to £60,000 per annum with quarterly bonus scheme Remote working All tech equipment needed to do your job Training budget and career pathing + much more WHAT WILL THE SENIOR AWS DEVOPS ENGINEER BE DOING? The Senior DevOps Engineer will own the infrastructure, procedures and tooling for delivering customised applications for the brand. Collaborating with third-party partners and internal stakeholders, you will be responsible for service configuration within the organisation. You should have 5+ years' experience with cloud platforms, and 5+ years' experience with Linux OS. Configuration management tools (e.g. Ansible / Chef) you will have hands-on experience with, and you should hold at least one AWS Certification. You should be proficient in at least one of the following programming languages: PHP, Python, JavaScript. Keen to know more? Get in touch / apply today. TO BE CONSIDERED: Please either apply by clicking online or emailing me directly . For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Cloud platforms - Linux operating systems - Kubernetes - EKS - Ansible or Chef or other configuration management tools - Ci/CD tools (Jenkins, Gitlab, GitHub) - AWS Certification.
Mar 29, 2024
Full time
FULLY REMOTE SENIOR DEVOPS ENGINEER (AWS) WANTED TO JOIN THE TECH TEAM OF ONE OT THE UK'S BEST PLACES TO WORK! Are you an experienced DevOps Engineer with 5 or more years' experience working with cloud platforms? Fully remote - up to £60,000 per annum - market leading benefits Skills you'll need: A WS, DevOps, Cloud platforms, Linux OS, Kubernetes Contact Chris Hopley at / or email to find out more WHO WE ARE: We are a nationally recognised retailer with technology at our heart. Our tech team collaborate to create state-of-the-art technologies that transform our business, and raise the bar for our industry. We invest in our people (take a look at the benefits below), and we've been regularly recognised as one of the UK's best places to work, based upon our employee engagement levels across the business. Due to continued business growth we have an opportunity for a Senior AWS DevOps Engineer to join our team - fully remote. WHAT WE OFFER: Salary up to £60,000 per annum with quarterly bonus scheme Remote working All tech equipment needed to do your job Training budget and career pathing + much more WHAT WILL THE SENIOR AWS DEVOPS ENGINEER BE DOING? The Senior DevOps Engineer will own the infrastructure, procedures and tooling for delivering customised applications for the brand. Collaborating with third-party partners and internal stakeholders, you will be responsible for service configuration within the organisation. You should have 5+ years' experience with cloud platforms, and 5+ years' experience with Linux OS. Configuration management tools (e.g. Ansible / Chef) you will have hands-on experience with, and you should hold at least one AWS Certification. You should be proficient in at least one of the following programming languages: PHP, Python, JavaScript. Keen to know more? Get in touch / apply today. TO BE CONSIDERED: Please either apply by clicking online or emailing me directly . For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Cloud platforms - Linux operating systems - Kubernetes - EKS - Ansible or Chef or other configuration management tools - Ci/CD tools (Jenkins, Gitlab, GitHub) - AWS Certification.
I am supporting a cyber security business, based on The South Coast, as they undergo expansion in 2024. As part of this expansion, they are looking for 2 Senior IT Project Engineers with a specialised focus on project delivery and ransomware recovery. In this role, you will be the lead project egineer, responding to incidents to protect the security and integrity clients' digital assets by ustilising robust cybersecurity strategies. Reporting to the Security Operations Head of Service, you will be key in their UK-based incident response team, supporting customers accross the UK. With a head office on the South Coast, there is the option of remote working but all applicants must be UK based with the ability to respond quickly. Duties: This is a senior role and the sucessful candidates will lead on project delivery and ransomware recovery, working closely with Digital Forensics, performing various tasks to manage and maintain customers cyber security. It is critical that all candidates understand the reactive nature of this role and are prepared to work overtime to ensure they are available and responding to threats as they occur. Generous overtime pay will be offered. Key responsibilities include: Incident Response and Analysis: • Investigate and respond to security incidents promptly and effectively. • Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Security Monitoring and Incident Detection: • Monitor security information and event management (SIEM) tools and other security monitoring systems. • Identify potential security incidents and anomalies. • Analyse alerts and log data to assess the severity and impact of potential threats. Threat Hunting: • Proactively search for hidden threats and potential security weaknesses. • Utilize various security tools and methodologies to identify and address potential vulnerabilities before exploitation. Vulnerability Management: • Assist in vulnerability assessments and penetration testing activities. • Evaluate and prioritize identified vulnerabilities for remediation. Security Reporting and Documentation: • Create detailed reports on security incidents, response actions taken, and recommendations for improvement. • Maintain accurate records of incidents, investigations, and security-related activities. Security Tools Management: • Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? Successful candidates will undergo a comprehensive training and certification program across the service portfolio. Prior experience of infrastructure recovery or ransomware rebuilding is essential. Ideally, I am interested in speaking with anyone with the following certifications and experiences: • Experience in an IT Support/MSP support role. • Experience in IT project delivery • Certification in Microsoft Azure / Server OS. • Certification in Fortinet Firewall, FortiSIEM, FortiEDR beneficial. • Understanding of cybersecurity principles, networking concepts, and various operating systems. • Knowledge of common security threats, attack vectors, and mitigation strategies. • Excellent communication skills to convey technical information to both technical and non-technical audiences. • Strong attention to detail and the ability to work under pressure in a fast-paced environment. You will be joining a successful organisation who places employees at the heart of the organisation. Your personal passion for technology and continuous learning will be pivotal in your success in Cyber Security. A comprehensive training plan and real-world experience will be provided. PLEASE NOTE THERE WILL BE THE NEED TO TRAVEL AND WORK ON CLIENTS SITES WITH EXCELLENT OVERTIME OPPORTUNITIES - CANDIDATES MUST BE AVAILABLE TO WORK AWAY AND, ON OCCASSION, OVER THE WEEKENDS IF REQUIRED.
Mar 29, 2024
Full time
I am supporting a cyber security business, based on The South Coast, as they undergo expansion in 2024. As part of this expansion, they are looking for 2 Senior IT Project Engineers with a specialised focus on project delivery and ransomware recovery. In this role, you will be the lead project egineer, responding to incidents to protect the security and integrity clients' digital assets by ustilising robust cybersecurity strategies. Reporting to the Security Operations Head of Service, you will be key in their UK-based incident response team, supporting customers accross the UK. With a head office on the South Coast, there is the option of remote working but all applicants must be UK based with the ability to respond quickly. Duties: This is a senior role and the sucessful candidates will lead on project delivery and ransomware recovery, working closely with Digital Forensics, performing various tasks to manage and maintain customers cyber security. It is critical that all candidates understand the reactive nature of this role and are prepared to work overtime to ensure they are available and responding to threats as they occur. Generous overtime pay will be offered. Key responsibilities include: Incident Response and Analysis: • Investigate and respond to security incidents promptly and effectively. • Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Security Monitoring and Incident Detection: • Monitor security information and event management (SIEM) tools and other security monitoring systems. • Identify potential security incidents and anomalies. • Analyse alerts and log data to assess the severity and impact of potential threats. Threat Hunting: • Proactively search for hidden threats and potential security weaknesses. • Utilize various security tools and methodologies to identify and address potential vulnerabilities before exploitation. Vulnerability Management: • Assist in vulnerability assessments and penetration testing activities. • Evaluate and prioritize identified vulnerabilities for remediation. Security Reporting and Documentation: • Create detailed reports on security incidents, response actions taken, and recommendations for improvement. • Maintain accurate records of incidents, investigations, and security-related activities. Security Tools Management: • Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? Successful candidates will undergo a comprehensive training and certification program across the service portfolio. Prior experience of infrastructure recovery or ransomware rebuilding is essential. Ideally, I am interested in speaking with anyone with the following certifications and experiences: • Experience in an IT Support/MSP support role. • Experience in IT project delivery • Certification in Microsoft Azure / Server OS. • Certification in Fortinet Firewall, FortiSIEM, FortiEDR beneficial. • Understanding of cybersecurity principles, networking concepts, and various operating systems. • Knowledge of common security threats, attack vectors, and mitigation strategies. • Excellent communication skills to convey technical information to both technical and non-technical audiences. • Strong attention to detail and the ability to work under pressure in a fast-paced environment. You will be joining a successful organisation who places employees at the heart of the organisation. Your personal passion for technology and continuous learning will be pivotal in your success in Cyber Security. A comprehensive training plan and real-world experience will be provided. PLEASE NOTE THERE WILL BE THE NEED TO TRAVEL AND WORK ON CLIENTS SITES WITH EXCELLENT OVERTIME OPPORTUNITIES - CANDIDATES MUST BE AVAILABLE TO WORK AWAY AND, ON OCCASSION, OVER THE WEEKENDS IF REQUIRED.
Senior AWS Linux Infrastructure Engineer Location: London, Hybrid Salary: £80,000 Company: Renowned technology company We are seeking experienced AWS Linux professionals with a specialization in AWS and Linux to join our team in London. This is a unique opportunity to play a key role in shaping our DevOps function and contribute to exciting projects within the AWS ecosystem. Responsibilities: Manage day-to-day operations of multi-cloud environments. Design and implement best practice solutions. Lead large AWS project implementations in Enterprise settings. Monitor infrastructure and applications using tools such as CloudWatch, Solarwinds, New Relic, etc. Drive cost optimization, security enhancement, and performance optimization. Transition IaaS solutions to serverless technology. Implement security best practices in AWS solutions. Optimize network traffic performance and ensure high availability while controlling costs. Requirements: AWS Certified Solutions Architect - Associate or Professional. Proficiency in Linux, specifically RedHat. Experience with Terraform. Demonstrated experience in designing, implementing, and maintaining AWS solutions. Proven track record of ownership in large AWS project implementations. Familiarity with monitoring tools like CloudWatch, Solarwinds, New Relic, etc. Ability to drive cost optimization, security enhancement, and performance optimization. Understanding of transitioning IaaS solutions to serverless technology. Strong grasp of security best practices in AWS. Knowledge of optimizing network traffic performance and ensuring high availability while managing costs. If you are passionate about Linux, AWS, and Networking and are looking for an opportunity to make a significant impact in a renowned technology company, please reach out with your latest CV to or call . Join us and be part of shaping the future of our DevOps function!
Mar 29, 2024
Full time
Senior AWS Linux Infrastructure Engineer Location: London, Hybrid Salary: £80,000 Company: Renowned technology company We are seeking experienced AWS Linux professionals with a specialization in AWS and Linux to join our team in London. This is a unique opportunity to play a key role in shaping our DevOps function and contribute to exciting projects within the AWS ecosystem. Responsibilities: Manage day-to-day operations of multi-cloud environments. Design and implement best practice solutions. Lead large AWS project implementations in Enterprise settings. Monitor infrastructure and applications using tools such as CloudWatch, Solarwinds, New Relic, etc. Drive cost optimization, security enhancement, and performance optimization. Transition IaaS solutions to serverless technology. Implement security best practices in AWS solutions. Optimize network traffic performance and ensure high availability while controlling costs. Requirements: AWS Certified Solutions Architect - Associate or Professional. Proficiency in Linux, specifically RedHat. Experience with Terraform. Demonstrated experience in designing, implementing, and maintaining AWS solutions. Proven track record of ownership in large AWS project implementations. Familiarity with monitoring tools like CloudWatch, Solarwinds, New Relic, etc. Ability to drive cost optimization, security enhancement, and performance optimization. Understanding of transitioning IaaS solutions to serverless technology. Strong grasp of security best practices in AWS. Knowledge of optimizing network traffic performance and ensuring high availability while managing costs. If you are passionate about Linux, AWS, and Networking and are looking for an opportunity to make a significant impact in a renowned technology company, please reach out with your latest CV to or call . Join us and be part of shaping the future of our DevOps function!
Position: Junior Service Desk Analyst Reporting to: IT Service Desk Manager Role Overview Our Junior Service Desk Analyst will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Junior Service Desk Analyst will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Passionate about Technology and Customer Service, our Junior Service Desk Analyst will be responsible for taking ownership of and troubleshooting incidents, predicting possible wider issues, building relationships with key stakeholders and working with and escalating to other members of the team. Our Junior Service Desk Analyst would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. We are looking for a team member who wants to commit to learning and delivering an exceptional experience to our client base. Strong communication skills both written and verbal are essential for this role. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Essential Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, creating groups, distribution lists, setting forward rules, viewing and checking SharePoint permissions and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Desirable Being able to demonstrate a commitment to learning new technologies either by ongoing certifications or personal interest projects Person Specification: Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Excellent time management and organisational skills and the ability to work autonomously is essential The requires you to work shift pattern between 8am-6pm.
Mar 29, 2024
Full time
Position: Junior Service Desk Analyst Reporting to: IT Service Desk Manager Role Overview Our Junior Service Desk Analyst will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Junior Service Desk Analyst will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Passionate about Technology and Customer Service, our Junior Service Desk Analyst will be responsible for taking ownership of and troubleshooting incidents, predicting possible wider issues, building relationships with key stakeholders and working with and escalating to other members of the team. Our Junior Service Desk Analyst would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. We are looking for a team member who wants to commit to learning and delivering an exceptional experience to our client base. Strong communication skills both written and verbal are essential for this role. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Essential Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, creating groups, distribution lists, setting forward rules, viewing and checking SharePoint permissions and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Desirable Being able to demonstrate a commitment to learning new technologies either by ongoing certifications or personal interest projects Person Specification: Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Excellent time management and organisational skills and the ability to work autonomously is essential The requires you to work shift pattern between 8am-6pm.
An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich. Job Title: Senior Service Desk Engineer. Location: Ipswich, Anglia Salary: £35,000 - £38,000 Per Annum, Depending on Experience. About the Role: The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required. In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich. Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies. Key Responsibilities Service Desk: Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system. Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests. Support of password and Identity management systems. Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate. Repairing and replacing damaged computer components. The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary. Maintaining and updating technical & training documentation. Application support for M365, OneDrive and MS SharePoint. Building and maintaining a user self-help SharePoint. Escalation of problems to the appropriate level where necessary. Adhering to the company's GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies. Manage Users Lifecycle (account creation, delete ) and give access right to system according to group policy and business needs. Infrastructure and Network : Performs primary network system administration on network servers and equipment. Schedule maintenance operation on the equipment. Service Delivery: Ensure that local infrastructure is well fit to enable deployment of local and Group Services. Perform Level 1 Assistance on Group Services. Write local specific services procedure, description, and lead realization of new services. Candidate Requirements: The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role. Qualifications: A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths. Essential Experience: Providing service desk support within a busy business environment. Developing and overseeing IT security and control systems. Using an Electronic Document Management System (EDMS). Knowledge & Skills: Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages. Excellent knowledge of all major operating systems. Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools. Working technical knowledge of current network protocols, operating systems, and standards. Ability to use initiative and work independently with minimal supervision. Excellent organisational, communication and interpersonal skills. Be able to work under pressure, be a team player and have a high level of self-motivation. Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials). If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
Mar 29, 2024
Full time
An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich. Job Title: Senior Service Desk Engineer. Location: Ipswich, Anglia Salary: £35,000 - £38,000 Per Annum, Depending on Experience. About the Role: The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required. In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich. Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies. Key Responsibilities Service Desk: Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system. Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests. Support of password and Identity management systems. Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate. Repairing and replacing damaged computer components. The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary. Maintaining and updating technical & training documentation. Application support for M365, OneDrive and MS SharePoint. Building and maintaining a user self-help SharePoint. Escalation of problems to the appropriate level where necessary. Adhering to the company's GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies. Manage Users Lifecycle (account creation, delete ) and give access right to system according to group policy and business needs. Infrastructure and Network : Performs primary network system administration on network servers and equipment. Schedule maintenance operation on the equipment. Service Delivery: Ensure that local infrastructure is well fit to enable deployment of local and Group Services. Perform Level 1 Assistance on Group Services. Write local specific services procedure, description, and lead realization of new services. Candidate Requirements: The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role. Qualifications: A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths. Essential Experience: Providing service desk support within a busy business environment. Developing and overseeing IT security and control systems. Using an Electronic Document Management System (EDMS). Knowledge & Skills: Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages. Excellent knowledge of all major operating systems. Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools. Working technical knowledge of current network protocols, operating systems, and standards. Ability to use initiative and work independently with minimal supervision. Excellent organisational, communication and interpersonal skills. Be able to work under pressure, be a team player and have a high level of self-motivation. Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials). If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
Are you a passionate and skilled professional in the field of active radio solutions and backhaul design? This Senior Radio Engineer role is working for a high profile company within telecoms that have a dynamic and inclusive workplace where diversity is celebrated, and talent is nurtured. This permanent position offers a competitive salary and great bonus scheme along with 30 days holiday plus bank holidays. As a Technical/Engineering Authority, you will play a pivotal role in shaping the future of their infrastructure. Your responsibilities will include creating design guidance for design and build suppliers, addressing both existing and emerging demand requirements. You'll be at the forefront of their industry, defining and executing strategies to meet design requirements aligned with customer demands. Key Responsibilities: SME in DAS, small cell and indoor coverage solutions Support in the production and maintenance of general guidance documents to ensure Customers and Suppliers are working to the same standards Support new Backhaul Products introductions and ensure that adequate design guidance is produced to support the Delivery Process Management of the Design Concessions when there are reasonable deviations from the design requirements issued by the company Assessment and management of Design Change Requests submitted by the Customers. Develop and grow strong relationships with design suppliers and customers. Contribute to the organisation's digital transformation initiatives Identify opportunities for leveraging technology and automation to enhance efficiency and productivity Experience needed Extensive knowledge and understanding of the telecoms industry, e.g. who are the UK Mobile Network Operators, Fixed Line and Microwave backhaul technologies (along with the providers/vendors). Good knowledge and understanding of Macro Radio, DAS, Small cell and indoor coverage solutions Good understanding of L2 and L3 backhaul solutions and associated protocols Project People is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Are you a passionate and skilled professional in the field of active radio solutions and backhaul design? This Senior Radio Engineer role is working for a high profile company within telecoms that have a dynamic and inclusive workplace where diversity is celebrated, and talent is nurtured. This permanent position offers a competitive salary and great bonus scheme along with 30 days holiday plus bank holidays. As a Technical/Engineering Authority, you will play a pivotal role in shaping the future of their infrastructure. Your responsibilities will include creating design guidance for design and build suppliers, addressing both existing and emerging demand requirements. You'll be at the forefront of their industry, defining and executing strategies to meet design requirements aligned with customer demands. Key Responsibilities: SME in DAS, small cell and indoor coverage solutions Support in the production and maintenance of general guidance documents to ensure Customers and Suppliers are working to the same standards Support new Backhaul Products introductions and ensure that adequate design guidance is produced to support the Delivery Process Management of the Design Concessions when there are reasonable deviations from the design requirements issued by the company Assessment and management of Design Change Requests submitted by the Customers. Develop and grow strong relationships with design suppliers and customers. Contribute to the organisation's digital transformation initiatives Identify opportunities for leveraging technology and automation to enhance efficiency and productivity Experience needed Extensive knowledge and understanding of the telecoms industry, e.g. who are the UK Mobile Network Operators, Fixed Line and Microwave backhaul technologies (along with the providers/vendors). Good knowledge and understanding of Macro Radio, DAS, Small cell and indoor coverage solutions Good understanding of L2 and L3 backhaul solutions and associated protocols Project People is acting as an Employment Agency in relation to this vacancy.
Senior Technical Architect Investigo are excited to be exclusively partnered with a leading household supplier who are currently carrying out a huge technical in-sourcing programme and are committed to investing heavily to make sure this is done as seamlessly as possible. The organisation are continuously growing and expanding, so are seeking a highly skilled Technical Architect to join the team. Objectives Design and implement high-quality technical solutions aligned with business objectives. Provide technical leadership, guidance and mentorship, collaborating with cross-functional teams to drive innovation, scalability, and efficiency. Architect and oversee the development of complex systems, ensuring they meet performance, security, and quality standards. Experience Extensive experience as a technical architect or in a similar role, designing and implementing complex systems. Strong technical expertise in multiple domains, such as application development, infrastructure, databases, or cloud platforms. Proficiency in architectural patterns, design principles, and software engineering best practices. Excellent leadership and communication skills, with the ability to influence and guide technical decisions. Experience in collaborating with cross-functional teams, stakeholders, and management. Strong problem-solving and analytical skills, with the ability to evaluate and address technical challenges. Proven leadership skills to drive the future technology roadmap Involved with technical user groups and appropriate vendors on their future roadmaps. Strong negotiating skills. Strong expertise in multiple programming languages, frameworks, and technology stacks. Systems architecture creation techniques, wide range of available technologies. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and knowledge of cloud-native architectures.
Mar 29, 2024
Full time
Senior Technical Architect Investigo are excited to be exclusively partnered with a leading household supplier who are currently carrying out a huge technical in-sourcing programme and are committed to investing heavily to make sure this is done as seamlessly as possible. The organisation are continuously growing and expanding, so are seeking a highly skilled Technical Architect to join the team. Objectives Design and implement high-quality technical solutions aligned with business objectives. Provide technical leadership, guidance and mentorship, collaborating with cross-functional teams to drive innovation, scalability, and efficiency. Architect and oversee the development of complex systems, ensuring they meet performance, security, and quality standards. Experience Extensive experience as a technical architect or in a similar role, designing and implementing complex systems. Strong technical expertise in multiple domains, such as application development, infrastructure, databases, or cloud platforms. Proficiency in architectural patterns, design principles, and software engineering best practices. Excellent leadership and communication skills, with the ability to influence and guide technical decisions. Experience in collaborating with cross-functional teams, stakeholders, and management. Strong problem-solving and analytical skills, with the ability to evaluate and address technical challenges. Proven leadership skills to drive the future technology roadmap Involved with technical user groups and appropriate vendors on their future roadmaps. Strong negotiating skills. Strong expertise in multiple programming languages, frameworks, and technology stacks. Systems architecture creation techniques, wide range of available technologies. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and knowledge of cloud-native architectures.
Senior IT Engineer - GBP 40000 Birmingham - Solihull Salary up to - 40,000 Professional Development & excellent benefits Industry - Professional Services As a 3rd Line Support Engineer, you will be responsible for overseeing the performance of all IT systems, providing technical support, and maintaining the security of all IT infrastructure. You will also be responsible for identifying and resolving any IT issues quickly and efficiently, while developing and implementing new systems and technologies to ensure the smooth running of the organisation. Skills Matrix for the role : Microsoft Windows Stack - Server, AD (design and implementation), DNS, DHCP, GPO Emails - Exchange Server, Exchange online, Office 365 Hyper-V Management - VMware (desirable) Networking - Cisco (command line experience), Juniper, HP/Aruba, VLAN's, VRRP / HSRP, BFD Subnetting IPv4 Firewalls - SonicWALL advanced routing and policy based routing Backups (Veeam) / Storage (SAN) Azure - Virtual machines, networks, Azure Storage Sync Services Linux - LAMP Server If you have the relevant qualifications and technical skills, we invite you to apply for immediate consideration and interview. Please get in touch for further details about the role and to discuss your suitability. If you are interested in the opportunity to join an exciting and market leading organisation who will progress your career and pay for your certifications, then please apply for this role ASAP. Please contact me on phone number removed or send your cv directly to ( Thomas com ) Infrastructure - Windows Server - Active Directory - Exchange - VMware / Hyper-V - Office 365 - Network Troubleshooting - VoIP - Cisco - Communications - Security - Senior IT Engineer - Professional Services - Computer Science - Programming - System Analysis - Mac OS - Databases - Servers In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Senior IT Engineer - GBP 40000 Birmingham - Solihull Salary up to - 40,000 Professional Development & excellent benefits Industry - Professional Services As a 3rd Line Support Engineer, you will be responsible for overseeing the performance of all IT systems, providing technical support, and maintaining the security of all IT infrastructure. You will also be responsible for identifying and resolving any IT issues quickly and efficiently, while developing and implementing new systems and technologies to ensure the smooth running of the organisation. Skills Matrix for the role : Microsoft Windows Stack - Server, AD (design and implementation), DNS, DHCP, GPO Emails - Exchange Server, Exchange online, Office 365 Hyper-V Management - VMware (desirable) Networking - Cisco (command line experience), Juniper, HP/Aruba, VLAN's, VRRP / HSRP, BFD Subnetting IPv4 Firewalls - SonicWALL advanced routing and policy based routing Backups (Veeam) / Storage (SAN) Azure - Virtual machines, networks, Azure Storage Sync Services Linux - LAMP Server If you have the relevant qualifications and technical skills, we invite you to apply for immediate consideration and interview. Please get in touch for further details about the role and to discuss your suitability. If you are interested in the opportunity to join an exciting and market leading organisation who will progress your career and pay for your certifications, then please apply for this role ASAP. Please contact me on phone number removed or send your cv directly to ( Thomas com ) Infrastructure - Windows Server - Active Directory - Exchange - VMware / Hyper-V - Office 365 - Network Troubleshooting - VoIP - Cisco - Communications - Security - Senior IT Engineer - Professional Services - Computer Science - Programming - System Analysis - Mac OS - Databases - Servers In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Senior Technical Services Engineer At Zenzero we re looking for an experienced, pro-active, and confident Technical Service Engineer to join our team. The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams. You will be involved in large scale projects, problem management, and development and implementation of long-term solutions. You will provide coaching and mentoring of other Engineers and deputise for the Senior Technical Services Manager. A typical day involves: Work on service tickets assigned to you. These may have been logged via telephone, portal, booking systems, email, or a chat. Work on project tickets assigned to you. These will come from the PMO team and require focus, planning and research. Collaborate with specialist teams out-with the TFS structure to progress and resolve cases where their expertise is required. Record your work and time accurately, reflecting the effort expended. Making use of tooling to increase accuracy and timeliness of time entries. Communicating with customers, via the appropriate channels, always ensuring that written and verbal communication is professional and meets our standards. Our ideal candidate will be a confident, pro-active, self-motivated person, who is experienced working under pressure, in a fast-paced environment. Ideally you will have 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT systems e.g. networking, server infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA s incident. Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects. Ability to demonstrate strong dispute resolution skills, working in high-pressure environments and ability to identify alternative solutions. Ability to demonstrate excellent troubleshooting skills. Ability to demonstrate strong team working and team leadership skills. About Zenzero Our company foundation is built on Inclusivity, Dignity and Respect. These three core values support our vision and shape our culture. At Zenzero, we celebrate what makes us unique: our people. We believe in fostering a diverse work environment that seeks and embraces thoughts and ideas from all different backgrounds. Who are we looking for? Robots need not apply. When it comes to everything we do at Zenzero, we put people first. For our employees, this means that decisions are always made with individuals in mind. Our people are important to us. We couldn t do what we do without them; they are the ones who just make things happen. Learning & growth Your career development is important. Join an organisation that prioritises innovation, learning, and culture. We want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. We encourage our employees to find their passions and grow into them. We support all our staff with frequent and unique opportunities for training and education. There is an endless supply of resources for you to train and expand your knowledge. In addition to a competitive salary and our commitment to your learning and development, we offer a range of perks and benefits which include: Your birthday off Contractual sick pay Enhanced maternity, adoption and partner leave / pay Charity day Enhanced employer pension contributions Flexibility to work remotely (post-probation) 30 days holiday (plus 3 fixed bank holidays) Private Health Insurance (Vitality) Salary sacrifice options including Electric Vehicles, Bikes and Equipment, and Technology and Ikea products Access to a range of discount and loyalty schemes Discount gym membership
Mar 29, 2024
Full time
Senior Technical Services Engineer At Zenzero we re looking for an experienced, pro-active, and confident Technical Service Engineer to join our team. The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams. You will be involved in large scale projects, problem management, and development and implementation of long-term solutions. You will provide coaching and mentoring of other Engineers and deputise for the Senior Technical Services Manager. A typical day involves: Work on service tickets assigned to you. These may have been logged via telephone, portal, booking systems, email, or a chat. Work on project tickets assigned to you. These will come from the PMO team and require focus, planning and research. Collaborate with specialist teams out-with the TFS structure to progress and resolve cases where their expertise is required. Record your work and time accurately, reflecting the effort expended. Making use of tooling to increase accuracy and timeliness of time entries. Communicating with customers, via the appropriate channels, always ensuring that written and verbal communication is professional and meets our standards. Our ideal candidate will be a confident, pro-active, self-motivated person, who is experienced working under pressure, in a fast-paced environment. Ideally you will have 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT systems e.g. networking, server infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA s incident. Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects. Ability to demonstrate strong dispute resolution skills, working in high-pressure environments and ability to identify alternative solutions. Ability to demonstrate excellent troubleshooting skills. Ability to demonstrate strong team working and team leadership skills. About Zenzero Our company foundation is built on Inclusivity, Dignity and Respect. These three core values support our vision and shape our culture. At Zenzero, we celebrate what makes us unique: our people. We believe in fostering a diverse work environment that seeks and embraces thoughts and ideas from all different backgrounds. Who are we looking for? Robots need not apply. When it comes to everything we do at Zenzero, we put people first. For our employees, this means that decisions are always made with individuals in mind. Our people are important to us. We couldn t do what we do without them; they are the ones who just make things happen. Learning & growth Your career development is important. Join an organisation that prioritises innovation, learning, and culture. We want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. We encourage our employees to find their passions and grow into them. We support all our staff with frequent and unique opportunities for training and education. There is an endless supply of resources for you to train and expand your knowledge. In addition to a competitive salary and our commitment to your learning and development, we offer a range of perks and benefits which include: Your birthday off Contractual sick pay Enhanced maternity, adoption and partner leave / pay Charity day Enhanced employer pension contributions Flexibility to work remotely (post-probation) 30 days holiday (plus 3 fixed bank holidays) Private Health Insurance (Vitality) Salary sacrifice options including Electric Vehicles, Bikes and Equipment, and Technology and Ikea products Access to a range of discount and loyalty schemes Discount gym membership
Employer description: Rite IT Solutions specialise in providing Managed IT Services, Support and Bespoke Application Development to SME's both locally and nationally from our offices near Stamford. We pride ourselves on the level of skills and professionalism we offer in everything we do. Overview: We have a vacancy for a full time Degree Apprentice - IT Support. The role will initially be office-based with the opportunity to progress to a hybrid role after familiarisation. There is a genuine career path to a senior role for the right candidate. The ideal candidate will have previous experience working in a similar role within a helpdesk environment so good customer facing skills are essential, as is a proactive and can-do attitude to both problem resolution and determining improvements we can offer to our clients. Salary: £20,000 - £22,000 per annum. Duties: Provide telephone, remote and onsite support of Windows networks including computers, associated peripherals and standard line of business applications. Deploying and supporting Windows systems including desktop computers and associated peripherals running Windows 10 and Windows 11 in both domain and workgroup networks. Extensive use is made of MSP Remote Management tools within the helpdesk (any previous experience of similar systems such as N-Able RMM or similar would be advantageous) What we are looking for: Technical skills and competences: Experience of server hardware and operating systems. Microsoft Office and Office 365 suite of applications. Security software including Endpoint Protection, Anti-virus and web security. Cloud technologies including OneDrive, SharePoint, Exchange. Additional skills / experience: Windows Server 2016, 2019. Network services including, DNS, DHCP, File & Print, Active Directory (Managing Devices, Users, Group Policies and Software deployments). Virtualisation technologies. Network infrastructure including firewalls, routers, switches. Office 365 administration of SharePoint and Exchange Online. VoIP Telephony including 3CX systems. Personal skills: Good communication skills both orally and written. Resourcefulness and a willingness to learn new skills and technologies and ability to work on own initiative. Beneficial, not essential: to start Full, clean driving license - off-site customer visits may be required Essential: Valid UK Passport/Proof of right to work in UK. Entry requirements: A Level 3 qualification in a relevant area in any grade. Acceptable qualifications include: Two A levels in one or more similar subject. Level 3 apprenticeship in a similar subject. International Baccalaureate at Level 3 in a similar subject. BTEC Extended Diploma in a similar subject. A work experience route (2-3 years) in a similar subject-related role. 'Similar subject' relates to areas directly relevant to or commensurate with 'Digital and Technology Solutions'. Typically this would be areas such as but not limited to Level 3 digital apprenticeships, A-Level/BTEC Computer Science, Information Technology, Networking, Software Engineering, etc. Please note: Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject. Working week: Hours are 9am to 5.30pm, Monday to FridayFull-time - 37.5hrs Benefits: Company pension On-site parking Work from home Hybrid working possible after 1 year service Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 29, 2024
Full time
Employer description: Rite IT Solutions specialise in providing Managed IT Services, Support and Bespoke Application Development to SME's both locally and nationally from our offices near Stamford. We pride ourselves on the level of skills and professionalism we offer in everything we do. Overview: We have a vacancy for a full time Degree Apprentice - IT Support. The role will initially be office-based with the opportunity to progress to a hybrid role after familiarisation. There is a genuine career path to a senior role for the right candidate. The ideal candidate will have previous experience working in a similar role within a helpdesk environment so good customer facing skills are essential, as is a proactive and can-do attitude to both problem resolution and determining improvements we can offer to our clients. Salary: £20,000 - £22,000 per annum. Duties: Provide telephone, remote and onsite support of Windows networks including computers, associated peripherals and standard line of business applications. Deploying and supporting Windows systems including desktop computers and associated peripherals running Windows 10 and Windows 11 in both domain and workgroup networks. Extensive use is made of MSP Remote Management tools within the helpdesk (any previous experience of similar systems such as N-Able RMM or similar would be advantageous) What we are looking for: Technical skills and competences: Experience of server hardware and operating systems. Microsoft Office and Office 365 suite of applications. Security software including Endpoint Protection, Anti-virus and web security. Cloud technologies including OneDrive, SharePoint, Exchange. Additional skills / experience: Windows Server 2016, 2019. Network services including, DNS, DHCP, File & Print, Active Directory (Managing Devices, Users, Group Policies and Software deployments). Virtualisation technologies. Network infrastructure including firewalls, routers, switches. Office 365 administration of SharePoint and Exchange Online. VoIP Telephony including 3CX systems. Personal skills: Good communication skills both orally and written. Resourcefulness and a willingness to learn new skills and technologies and ability to work on own initiative. Beneficial, not essential: to start Full, clean driving license - off-site customer visits may be required Essential: Valid UK Passport/Proof of right to work in UK. Entry requirements: A Level 3 qualification in a relevant area in any grade. Acceptable qualifications include: Two A levels in one or more similar subject. Level 3 apprenticeship in a similar subject. International Baccalaureate at Level 3 in a similar subject. BTEC Extended Diploma in a similar subject. A work experience route (2-3 years) in a similar subject-related role. 'Similar subject' relates to areas directly relevant to or commensurate with 'Digital and Technology Solutions'. Typically this would be areas such as but not limited to Level 3 digital apprenticeships, A-Level/BTEC Computer Science, Information Technology, Networking, Software Engineering, etc. Please note: Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject. Working week: Hours are 9am to 5.30pm, Monday to FridayFull-time - 37.5hrs Benefits: Company pension On-site parking Work from home Hybrid working possible after 1 year service Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Our leading Douglas-based Finance Sector Client is expanding its Technology Team as they progress an ambitious transformation programme. As they evolve the technology organisation, they require an experienced Domain Architect. Note - this role is based on the Isle of Man, so requires candidates to either be based on the island currently or be open to relocation. The Domain Architect, reporting to the Head of Architecture & Engineering, will play a pivotal role in aligning business strategy with technology solutions, ensuring that the organisation's business capabilities are well-defined, understood and optimised. This role requires a deep understanding of the offshore investment and wealth management industry. Leading innovative answers to business problems and uncovering hidden solution capability and value, supporting the continuous development and enhancement of new and existing solution capability as well as the increased automation of workloads.The role-holder will contribute to the governance of the Architecture and Design process, ensuring that solution design is coherent, complete and consistent with IT and Architectural principles, avoiding architectural and technical debt in technology investments. You will be a key contributor to the technology strategy and roadmaps across all business domains of the business (not including overall IT Strategy, which is the reserve of the CTO). These assets will directly feed the group's change / portfolio planning process to ensure that the change agenda is highly aligned to strategic business objectives. To achieve this, the role holder will bring a high degree of sophistication to senior stakeholder management, including the ability to translate complex technical concepts into plain English and to articulate the art of the possible in technology's role to enable business strategy. The ideal candidate for the role of Domain Architect will have: A strong understanding of business architecture principles and practices Degree qualified or with equivalent professional experience Holds a recognised Architecture / IT qualifications (e.g. TOGAF, ITIL) Experience of working in a complex sourcing environment with multiple, diverse partnerships Demonstrable experience in architecture standards, services, solution design and implementation, architecture principles and architecture views Experience of working in a range of change delivery models (e.g. Scrum, XP, SAFe, Waterfall / plan-driven) Proficiency in domain roadmap management Strong experience with solution architecture, including business capability-based architecture Familiarity with the RFI/RFP process, including technical and non-technical aspects Knowledge of M&A due diligence activities Expertise in developing solution designs and standards Well organised and able to prioritise workload in line with tight deadlines and work effectively under pressure Broad experience of all architecture domains (including business, data, applications, integration, infrastructure and security) and reference models, standards and patterns, with a focus on business and application domains Experience of Business and IT architecture design at the conceptual (high-level), logical and physical (detailed) levels Ability to take a strategic view and see the 'big-picture', aligned to the ability to adopt an analytical approach to complex problem solving and consideration of operational implications Proven ability to design and deliver flexible, reliable, operable, cost effective solutions
Mar 29, 2024
Full time
Our leading Douglas-based Finance Sector Client is expanding its Technology Team as they progress an ambitious transformation programme. As they evolve the technology organisation, they require an experienced Domain Architect. Note - this role is based on the Isle of Man, so requires candidates to either be based on the island currently or be open to relocation. The Domain Architect, reporting to the Head of Architecture & Engineering, will play a pivotal role in aligning business strategy with technology solutions, ensuring that the organisation's business capabilities are well-defined, understood and optimised. This role requires a deep understanding of the offshore investment and wealth management industry. Leading innovative answers to business problems and uncovering hidden solution capability and value, supporting the continuous development and enhancement of new and existing solution capability as well as the increased automation of workloads.The role-holder will contribute to the governance of the Architecture and Design process, ensuring that solution design is coherent, complete and consistent with IT and Architectural principles, avoiding architectural and technical debt in technology investments. You will be a key contributor to the technology strategy and roadmaps across all business domains of the business (not including overall IT Strategy, which is the reserve of the CTO). These assets will directly feed the group's change / portfolio planning process to ensure that the change agenda is highly aligned to strategic business objectives. To achieve this, the role holder will bring a high degree of sophistication to senior stakeholder management, including the ability to translate complex technical concepts into plain English and to articulate the art of the possible in technology's role to enable business strategy. The ideal candidate for the role of Domain Architect will have: A strong understanding of business architecture principles and practices Degree qualified or with equivalent professional experience Holds a recognised Architecture / IT qualifications (e.g. TOGAF, ITIL) Experience of working in a complex sourcing environment with multiple, diverse partnerships Demonstrable experience in architecture standards, services, solution design and implementation, architecture principles and architecture views Experience of working in a range of change delivery models (e.g. Scrum, XP, SAFe, Waterfall / plan-driven) Proficiency in domain roadmap management Strong experience with solution architecture, including business capability-based architecture Familiarity with the RFI/RFP process, including technical and non-technical aspects Knowledge of M&A due diligence activities Expertise in developing solution designs and standards Well organised and able to prioritise workload in line with tight deadlines and work effectively under pressure Broad experience of all architecture domains (including business, data, applications, integration, infrastructure and security) and reference models, standards and patterns, with a focus on business and application domains Experience of Business and IT architecture design at the conceptual (high-level), logical and physical (detailed) levels Ability to take a strategic view and see the 'big-picture', aligned to the ability to adopt an analytical approach to complex problem solving and consideration of operational implications Proven ability to design and deliver flexible, reliable, operable, cost effective solutions
You will like Leading IT solutions from Camberley, Surrey HQ with hybrid , for vibrant, fast-paced technology company offering friendly and professional IT support, services and solutions, bringing corporate technology solutions from major global brands such as Microsoft, HP and Cisco. They are part of a well-financed group company and this role is based in modern, stylish offices in Cambereley, alongside work from client sites (local) and the opportunity to work from home too. You will like The Senior Technical Engineer/Technical Lead job itself where you will provide technical support to our clients directly, and to other members of our teams in house. Providing technical account management to a key group of strategically important customers, you will provide solutions, design and provide technical management on projects, and progress the commercial development of the organisation. More specifically: Having responsibility as the Senior Technical Engineer for several key clients. Building strong working relationships with the customer and attending regular reviews, development of their technical strategy and roadmap, identifying commercial opportunities, dealing with escalations and providing & updating client documentation Working with Technical Director, Solutions Architect and other Senior engineers on leading solution design, planning and implementation on projects such as Office Fit-Outs, Server & Network Installations, Office365, SharePoint & Azure Environments Create and maintain technical documentation to assist other technical teams for clients where Technical Lead responsibility is given Assist the Client Account Managers in creation of Statement of Works (SoW) Support other Technical Leads and internal teams where needed to ensure success Assist colleagues and mentor Engineers, Junior Engineers and Apprentices across the technical teams, providing opportunities for continual learning and growth You will have To be successful as the Senior Technical Engineer/Technical Lead your technical knowledge and experience should be at an intermediate/advanced level and seeking to constantly develop your skills further. Plus you will have a healthy mix of the following: Proven technical support experience in a similar environment Excellent level of technical experience of Windows and Microsoft Modern Workplace technologies Experience of Azure Environment - Management, Design and Implementation Experience of Intune and Autopilot - Management, Design and Implementation Co-Pilot experience would be a bonus. Modern On-Premise infrastructure management - Current Windows Server versions & services Remote Desktop Services, Session Host, Connection Broker experience beneficial Network Infrastructure - Management, Design and Implementation Proven experience in a customer contact/facing role - Ability to explain information in a professional manner to differing levels of technical knowledge Understanding of incident and problem management, change and configuration management Understanding and experience with customer SLAs and KPIs Able to quickly learn and demonstrate a genuine interest in new technologies Ability to schedule tasks, meet deadlines, work unsupervised and set/follow procedures You will get As Senior Technical Engineer/Technical Lead , you will enjoy a competitive salary £45-55k, negotiable upon experience, pension and flexible benefits. Working hours 9am-5:30pm, Mon-Fri, flexibility required to cover activities within core hours of 8am-6pm. Occasional out of hours working may be requested - work will be a hybrid of office, client site and home based. You can apply To Senior Technical Engineer/Technical Lead by pushing the button on this job posting (recommended), or by sending CV in confidence to UK_MS
Mar 29, 2024
Full time
You will like Leading IT solutions from Camberley, Surrey HQ with hybrid , for vibrant, fast-paced technology company offering friendly and professional IT support, services and solutions, bringing corporate technology solutions from major global brands such as Microsoft, HP and Cisco. They are part of a well-financed group company and this role is based in modern, stylish offices in Cambereley, alongside work from client sites (local) and the opportunity to work from home too. You will like The Senior Technical Engineer/Technical Lead job itself where you will provide technical support to our clients directly, and to other members of our teams in house. Providing technical account management to a key group of strategically important customers, you will provide solutions, design and provide technical management on projects, and progress the commercial development of the organisation. More specifically: Having responsibility as the Senior Technical Engineer for several key clients. Building strong working relationships with the customer and attending regular reviews, development of their technical strategy and roadmap, identifying commercial opportunities, dealing with escalations and providing & updating client documentation Working with Technical Director, Solutions Architect and other Senior engineers on leading solution design, planning and implementation on projects such as Office Fit-Outs, Server & Network Installations, Office365, SharePoint & Azure Environments Create and maintain technical documentation to assist other technical teams for clients where Technical Lead responsibility is given Assist the Client Account Managers in creation of Statement of Works (SoW) Support other Technical Leads and internal teams where needed to ensure success Assist colleagues and mentor Engineers, Junior Engineers and Apprentices across the technical teams, providing opportunities for continual learning and growth You will have To be successful as the Senior Technical Engineer/Technical Lead your technical knowledge and experience should be at an intermediate/advanced level and seeking to constantly develop your skills further. Plus you will have a healthy mix of the following: Proven technical support experience in a similar environment Excellent level of technical experience of Windows and Microsoft Modern Workplace technologies Experience of Azure Environment - Management, Design and Implementation Experience of Intune and Autopilot - Management, Design and Implementation Co-Pilot experience would be a bonus. Modern On-Premise infrastructure management - Current Windows Server versions & services Remote Desktop Services, Session Host, Connection Broker experience beneficial Network Infrastructure - Management, Design and Implementation Proven experience in a customer contact/facing role - Ability to explain information in a professional manner to differing levels of technical knowledge Understanding of incident and problem management, change and configuration management Understanding and experience with customer SLAs and KPIs Able to quickly learn and demonstrate a genuine interest in new technologies Ability to schedule tasks, meet deadlines, work unsupervised and set/follow procedures You will get As Senior Technical Engineer/Technical Lead , you will enjoy a competitive salary £45-55k, negotiable upon experience, pension and flexible benefits. Working hours 9am-5:30pm, Mon-Fri, flexibility required to cover activities within core hours of 8am-6pm. Occasional out of hours working may be requested - work will be a hybrid of office, client site and home based. You can apply To Senior Technical Engineer/Technical Lead by pushing the button on this job posting (recommended), or by sending CV in confidence to UK_MS
IT Engineer - Up to 35k - Grantham An incredible opportunity has presented itself whereby one of the best performing Managed Service companies in the Nottinghamshire area are on the hunt for an ambitious IT Engineer, to hit the ground running in their existing team. This is an outstanding opportunity for an IT Professional who is wanting to take their career to the next level. This excellent corporation are offering a fantastic benefits scheme, which includes an extensive range of training/development, which highlights the incredible opportunity they are giving candidates for progression and growth. Day-to-day will involve acting as an escalation point for the 1st Line Team, supporting and mentoring where you can, whilst also getting technical and hands on across escalation tickets at 2nd and 3rd Line Level. Furthermore, there are excellent opportunities in place to progress up to Team Lead / Senior levels, whilst also supporting across Project & Infrastructure queries. Ideal candidates will have experience with Office 365, Windows OS / Server, Azure AD, M365, Intune and excellent customer service and a technical background to IT. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the company's training programme to develop your technical skillset. This role is a Hybrid position , which involves a split of 2 days in office, and 3 days from home. Skillset: Windows OS / Server Microsoft Stack (Microsoft 365, Office 365, SharePoint & Intune) Active Directory Azure Administration, M365, Intune, Virtualisation Experience within an External IT environment Technical, hands-on IT Support experience Troubleshooting Excellent customer service If you believe you would make a great candidate for this role, please get in touch and send across your CV to (url removed) Built on a foundation of industry-leading technology, a world-class team, and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
IT Engineer - Up to 35k - Grantham An incredible opportunity has presented itself whereby one of the best performing Managed Service companies in the Nottinghamshire area are on the hunt for an ambitious IT Engineer, to hit the ground running in their existing team. This is an outstanding opportunity for an IT Professional who is wanting to take their career to the next level. This excellent corporation are offering a fantastic benefits scheme, which includes an extensive range of training/development, which highlights the incredible opportunity they are giving candidates for progression and growth. Day-to-day will involve acting as an escalation point for the 1st Line Team, supporting and mentoring where you can, whilst also getting technical and hands on across escalation tickets at 2nd and 3rd Line Level. Furthermore, there are excellent opportunities in place to progress up to Team Lead / Senior levels, whilst also supporting across Project & Infrastructure queries. Ideal candidates will have experience with Office 365, Windows OS / Server, Azure AD, M365, Intune and excellent customer service and a technical background to IT. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the company's training programme to develop your technical skillset. This role is a Hybrid position , which involves a split of 2 days in office, and 3 days from home. Skillset: Windows OS / Server Microsoft Stack (Microsoft 365, Office 365, SharePoint & Intune) Active Directory Azure Administration, M365, Intune, Virtualisation Experience within an External IT environment Technical, hands-on IT Support experience Troubleshooting Excellent customer service If you believe you would make a great candidate for this role, please get in touch and send across your CV to (url removed) Built on a foundation of industry-leading technology, a world-class team, and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Service Express is looking for a talented professional who wants the opportunity to serve as a Senior Network Engineer in our organisation. The Senior Network Engineer will be a technology expert within the Data Centre Services Company andis responsible for deploying & maintaining technology required to meet the company's growing IT requirements, patching and firmware updates, constant security improvements, regulatory assessments, and customer requirements. The individual also interacts with MIS Support, Delivery and Internal IT Engineers and Stakeholders Key Responsibilities: Implementing, upgrading, expanding, monitoring and supporting the Data Centre networking infrastructure systems, primarily focused on Nokia Nuage (Linux Based) and Cisco networking and security platforms. Implement and maintain advanced Data Centre Network Technologies to enhance security posture, including but not limited to: Network Segmentation Next Generation Firewall and Security Threat Protection SD-WAN Technologies Content Delivery (Load Balancing) Monitoring and Reporting Tools Advanced Tools for Flow Mappings Full lifecycle management for all equipment in the Service Express Datacentres Participation on Project Teams: Reviewing and assisting with the development of project deployment plans Guides and mentors fellow network administrators, engineers, and project team members on related topics Project execution, including partnering with PM, Security Management, Delivery and Support. Oversight of networking asset management, including maintenance of component inventory and related documentation Develops and maintains capacity management reports and trend analysis. Maintains documentation for the networking infrastructure. What we are hoping you can bring to the Service Express team High Level of Knowledge of Advanced Cisco Systems Platforms, including ACI Switching, Wireless, and ISE Checkpoint and Fortinet Firewall Knowledge Desirable CCNP+ desireable Knowledge of Advanced SD-WAN functionality and principles Knowledge of Advanced Content Delivery Platforms, such as F5 and Riverbed Knowledge of Advanced Scripting and Automation Platforms, such as Ansible and Terraform Excellent written, presentation and oral communication skills Demonstrated ability to communicate and influence at all levels Knowledge of best practices and IT operations in an always-up, always-available service Good decision making, human relations, and organization skills Good understanding of the tools and techniques used in process improvement Familiarity and/or experience working with 3rd party partners/vendors and professional services Implements and evaluates service & solution goals. Anticipates developments in the field / deployments, in order to support continuous improvement What you will get? Up to £60,000 annual salary % Bonus Hybrid opportunity On-call Rota at an additional rate Overtime pay Lifestyle Benefits, Employee Assistance Program, Life assurance, Private Medical Insurance and more. Paid volunteer hours A Collaborative company that focuses on providing our employees and customers through the best experience On site Gym and use of personal trainers
Mar 29, 2024
Full time
Service Express is looking for a talented professional who wants the opportunity to serve as a Senior Network Engineer in our organisation. The Senior Network Engineer will be a technology expert within the Data Centre Services Company andis responsible for deploying & maintaining technology required to meet the company's growing IT requirements, patching and firmware updates, constant security improvements, regulatory assessments, and customer requirements. The individual also interacts with MIS Support, Delivery and Internal IT Engineers and Stakeholders Key Responsibilities: Implementing, upgrading, expanding, monitoring and supporting the Data Centre networking infrastructure systems, primarily focused on Nokia Nuage (Linux Based) and Cisco networking and security platforms. Implement and maintain advanced Data Centre Network Technologies to enhance security posture, including but not limited to: Network Segmentation Next Generation Firewall and Security Threat Protection SD-WAN Technologies Content Delivery (Load Balancing) Monitoring and Reporting Tools Advanced Tools for Flow Mappings Full lifecycle management for all equipment in the Service Express Datacentres Participation on Project Teams: Reviewing and assisting with the development of project deployment plans Guides and mentors fellow network administrators, engineers, and project team members on related topics Project execution, including partnering with PM, Security Management, Delivery and Support. Oversight of networking asset management, including maintenance of component inventory and related documentation Develops and maintains capacity management reports and trend analysis. Maintains documentation for the networking infrastructure. What we are hoping you can bring to the Service Express team High Level of Knowledge of Advanced Cisco Systems Platforms, including ACI Switching, Wireless, and ISE Checkpoint and Fortinet Firewall Knowledge Desirable CCNP+ desireable Knowledge of Advanced SD-WAN functionality and principles Knowledge of Advanced Content Delivery Platforms, such as F5 and Riverbed Knowledge of Advanced Scripting and Automation Platforms, such as Ansible and Terraform Excellent written, presentation and oral communication skills Demonstrated ability to communicate and influence at all levels Knowledge of best practices and IT operations in an always-up, always-available service Good decision making, human relations, and organization skills Good understanding of the tools and techniques used in process improvement Familiarity and/or experience working with 3rd party partners/vendors and professional services Implements and evaluates service & solution goals. Anticipates developments in the field / deployments, in order to support continuous improvement What you will get? Up to £60,000 annual salary % Bonus Hybrid opportunity On-call Rota at an additional rate Overtime pay Lifestyle Benefits, Employee Assistance Program, Life assurance, Private Medical Insurance and more. Paid volunteer hours A Collaborative company that focuses on providing our employees and customers through the best experience On site Gym and use of personal trainers
Opus Recruitment Solutions Ltd
Newcastle Upon Tyne, Tyne And Wear
Lead Data Engineer Newcastle / Hybrid £70,000 - £80,000 Microsoft Azure ETL Azure Data Lake BigQuery Python team leadership technical leadership Architecture and more An opportunity has arisen for you, a highly skilled and experienced Data Engineer to join this newly formed Data Team and play a crucial role in overhauling this data platform.As the Lead Data Engineer, you will be responsible for developing the data strategy, leading the team, and driving progress in terms of data engineering tools and technologies.This role requires expertise in Azure, Google BigQuery, Python, and ETL processes. Experience with Dynamics 365 is considered ideal but not essential. Key Responsibilities: Lead the Data Team and establish a data strategy that aligns with the company's goals and objectives. Take ownership of the data platform, overseeing its development, maintenance, and optimization. Collaborate with internal teams, including Engineering, IT Operations, and D365, to ensure seamless integration and data flow across the organization. Drive the implementation of data engineering tools, processes, and best practices to improve efficiency and data quality. Act as a technical architect and lead, providing guidance on data architecture, design patterns, and technology selection. Document the existing data infrastructure, processes, and workflows, and identify areas for improvement and optimization. Develop and maintain data pipelines, ETL processes, and data integration workflows using Azure Data Lake, Google BigQuery, Python, and other relevant technologies. Mentor and coach team members, fostering a culture of continuous learning and growth. Qualifications and Skills: Extensive experience with Azure, particularly Azure Data Lake. Proficiency in Google BigQuery for large-scale data processing and analytics. Strong programming skills in Python and knowledge of ETL (Extract, Transform, Load) processes. Previous experience in a lead or senior data engineering role, with a proven track record of successful project delivery. Excellent problem-solving and analytical skills, with a keen eye for detail. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. This role would suit an already experienced Data Engineer looking to take complete ownership of Data within a business. And in return - A salary of up to £80,000 Hybrid working Employees receive 33 days of holiday plus bank holidays. The company offers a 5% contribution towards a pension plan. And more You will be required to visit the office in Newcastle regularly and must live within a commutable distance.If you are interested, apply now to be considered. Lead Data Engineer Newcastle / RHybrid £70,000 - £80,000 Microsoft Azure ETL Azure Data Lake BigQuery Python team leadership technical leadership Architecture and more
Mar 29, 2024
Full time
Lead Data Engineer Newcastle / Hybrid £70,000 - £80,000 Microsoft Azure ETL Azure Data Lake BigQuery Python team leadership technical leadership Architecture and more An opportunity has arisen for you, a highly skilled and experienced Data Engineer to join this newly formed Data Team and play a crucial role in overhauling this data platform.As the Lead Data Engineer, you will be responsible for developing the data strategy, leading the team, and driving progress in terms of data engineering tools and technologies.This role requires expertise in Azure, Google BigQuery, Python, and ETL processes. Experience with Dynamics 365 is considered ideal but not essential. Key Responsibilities: Lead the Data Team and establish a data strategy that aligns with the company's goals and objectives. Take ownership of the data platform, overseeing its development, maintenance, and optimization. Collaborate with internal teams, including Engineering, IT Operations, and D365, to ensure seamless integration and data flow across the organization. Drive the implementation of data engineering tools, processes, and best practices to improve efficiency and data quality. Act as a technical architect and lead, providing guidance on data architecture, design patterns, and technology selection. Document the existing data infrastructure, processes, and workflows, and identify areas for improvement and optimization. Develop and maintain data pipelines, ETL processes, and data integration workflows using Azure Data Lake, Google BigQuery, Python, and other relevant technologies. Mentor and coach team members, fostering a culture of continuous learning and growth. Qualifications and Skills: Extensive experience with Azure, particularly Azure Data Lake. Proficiency in Google BigQuery for large-scale data processing and analytics. Strong programming skills in Python and knowledge of ETL (Extract, Transform, Load) processes. Previous experience in a lead or senior data engineering role, with a proven track record of successful project delivery. Excellent problem-solving and analytical skills, with a keen eye for detail. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. This role would suit an already experienced Data Engineer looking to take complete ownership of Data within a business. And in return - A salary of up to £80,000 Hybrid working Employees receive 33 days of holiday plus bank holidays. The company offers a 5% contribution towards a pension plan. And more You will be required to visit the office in Newcastle regularly and must live within a commutable distance.If you are interested, apply now to be considered. Lead Data Engineer Newcastle / RHybrid £70,000 - £80,000 Microsoft Azure ETL Azure Data Lake BigQuery Python team leadership technical leadership Architecture and more