Join Us as Head of Support Location: Milton Keynes Office Salary: Up to 60,000 Are you ready to revolutionise customer support? We are seeking a dynamic and innovative Head of Support to lead a support team into the future. If you exude competence and thrive on innovation, this role is tailored for you. About the company: Our client is at the forefront of AI technology and passionate about using modern methods to elevate their support services. They believe in pushing boundaries, embracing change, and delivering exceptional customer experiences. The Opportunity: As their Head of Support, you're not just managing; you're inspiring and leading a team dedicated to excellence. You understand that strength lies in your people and the community. Your mission is to drive customers' support experience beyond current boundaries, champion innovation, and foster a culture of continuous improvement. The help desk handles over 8,000 tickets per year via our 20 strong 1st, 2nd, and 3rd-line analysts, who have deep application and domain knowledge. They provide the first point of help for customers who are stuck, need advice, or have encountered a snag. As part of the Strategic Management Team, you will lead the support team and deliver a service that customers truly love. What You'll Do as a Head of Support: Lead and inspire a team of 15+ support professionals to deliver outstanding service. Develop and implement innovative support strategies aligned with company objectives. Drive continuous improvement initiatives to optimise processes and enhance efficiency. Foster a culture of collaboration, learning, and growth within the support department. Act as a strategic advisor to senior management, providing insights and recommendations to enhance customer satisfaction. What We're Looking For in a Head of Support: A proven leader with at least three years of experience in senior management, preferably leading a support department. A trailblazer passionate about AI and leveraging modern methods to revolutionise support operations. Excellent communication skills with the ability to influence and inspire others. Strong problem-solving abilities and a proactive approach to overcoming challenges. A customer-centric mindset with a relentless focus on delivering exceptional experiences. Why apply: Be part of a dynamic and innovative team at the forefront of AI technology. Opportunity to make a significant impact and drive meaningful change. Competitive salary of up to 60,000 and attractive benefits package. Collaborative and inclusive work environment that values creativity and diversity. Ready to Lead a Support Revolution? We want to hear from you if you're ready to take on this exciting challenge and lead our support function to new heights! Apply now and join us on our journey to redefine customer excellence.
Apr 18, 2024
Full time
Join Us as Head of Support Location: Milton Keynes Office Salary: Up to 60,000 Are you ready to revolutionise customer support? We are seeking a dynamic and innovative Head of Support to lead a support team into the future. If you exude competence and thrive on innovation, this role is tailored for you. About the company: Our client is at the forefront of AI technology and passionate about using modern methods to elevate their support services. They believe in pushing boundaries, embracing change, and delivering exceptional customer experiences. The Opportunity: As their Head of Support, you're not just managing; you're inspiring and leading a team dedicated to excellence. You understand that strength lies in your people and the community. Your mission is to drive customers' support experience beyond current boundaries, champion innovation, and foster a culture of continuous improvement. The help desk handles over 8,000 tickets per year via our 20 strong 1st, 2nd, and 3rd-line analysts, who have deep application and domain knowledge. They provide the first point of help for customers who are stuck, need advice, or have encountered a snag. As part of the Strategic Management Team, you will lead the support team and deliver a service that customers truly love. What You'll Do as a Head of Support: Lead and inspire a team of 15+ support professionals to deliver outstanding service. Develop and implement innovative support strategies aligned with company objectives. Drive continuous improvement initiatives to optimise processes and enhance efficiency. Foster a culture of collaboration, learning, and growth within the support department. Act as a strategic advisor to senior management, providing insights and recommendations to enhance customer satisfaction. What We're Looking For in a Head of Support: A proven leader with at least three years of experience in senior management, preferably leading a support department. A trailblazer passionate about AI and leveraging modern methods to revolutionise support operations. Excellent communication skills with the ability to influence and inspire others. Strong problem-solving abilities and a proactive approach to overcoming challenges. A customer-centric mindset with a relentless focus on delivering exceptional experiences. Why apply: Be part of a dynamic and innovative team at the forefront of AI technology. Opportunity to make a significant impact and drive meaningful change. Competitive salary of up to 60,000 and attractive benefits package. Collaborative and inclusive work environment that values creativity and diversity. Ready to Lead a Support Revolution? We want to hear from you if you're ready to take on this exciting challenge and lead our support function to new heights! Apply now and join us on our journey to redefine customer excellence.
Digital Data Analyst We're on the hunt for a skilled and detail-oriented Data Analyst to join our rapidly scaling client. As a Data Analyst, you'll dive into vast datasets from various sources, with a primary focus on Google Analytics and Google Paid Advertising platforms. Your mission will be to gather, analyze, and interpret this data to provide invaluable insights and recommendations, ultimately enhancing our digital marketing efforts. Key Responsibilities: Google Analytics Reporting - Utilize Google Analytics to monitor website traffic, user behaviour, and other metrics. - Generate reports on website performance, user engagement, and conversion rates. - Analyse data, identify trends, patterns, and areas for improvement in user experience and website functionality. - Provide insights on customer behaviour, traffic sources, and campaign effectiveness. - Collaborate with marketing / trading teams to implement solutions and enhance data accuracy. Paid Social Advertising Reporting: - Manage and analyse data from Google Ads campaigns, spanning search, display, and video ads. - Create detailed reports on ad spend, ROI, and campaign effectiveness. - Offer recommendations to enhance ad performance and achieve business goals. Data Analysis and Interpretation: - Clean, transform, and analyse complex datasets to extract valuable insights. - Develop and maintain dashboards and visualizations to present data-driven insights to stakeholders. - Identify patterns, trends, and anomalies in data to inform strategic decisions. - Collaborate with cross-functional teams to understand and align analytical efforts. Continuous Improvement: - Stay updated with industry trends, tools, and best practices to data analysis, GA4 Google Analytics, and Google Ads. - Recommend process improvements and tools to enhance data collection, analysis, and reporting. - Actively participate in team discussions and knowledge-sharing sessions. Skills and Experience: - Proficiency in data analysis tools such as GA4. - Strong analytical and problem-solving skills, with keen attention to detail. - Experience working with GA4 Google Analytics and Google Ads platforms is an advantage. - Excellent communication skills to convey complex data findings clearly and understandably. - Ability to work independently and in a team environment, managing multiple tasks and priorities. Interested, drop us a line today. This is a fantastic opportunity to join a rapidly scaling business.
Apr 18, 2024
Full time
Digital Data Analyst We're on the hunt for a skilled and detail-oriented Data Analyst to join our rapidly scaling client. As a Data Analyst, you'll dive into vast datasets from various sources, with a primary focus on Google Analytics and Google Paid Advertising platforms. Your mission will be to gather, analyze, and interpret this data to provide invaluable insights and recommendations, ultimately enhancing our digital marketing efforts. Key Responsibilities: Google Analytics Reporting - Utilize Google Analytics to monitor website traffic, user behaviour, and other metrics. - Generate reports on website performance, user engagement, and conversion rates. - Analyse data, identify trends, patterns, and areas for improvement in user experience and website functionality. - Provide insights on customer behaviour, traffic sources, and campaign effectiveness. - Collaborate with marketing / trading teams to implement solutions and enhance data accuracy. Paid Social Advertising Reporting: - Manage and analyse data from Google Ads campaigns, spanning search, display, and video ads. - Create detailed reports on ad spend, ROI, and campaign effectiveness. - Offer recommendations to enhance ad performance and achieve business goals. Data Analysis and Interpretation: - Clean, transform, and analyse complex datasets to extract valuable insights. - Develop and maintain dashboards and visualizations to present data-driven insights to stakeholders. - Identify patterns, trends, and anomalies in data to inform strategic decisions. - Collaborate with cross-functional teams to understand and align analytical efforts. Continuous Improvement: - Stay updated with industry trends, tools, and best practices to data analysis, GA4 Google Analytics, and Google Ads. - Recommend process improvements and tools to enhance data collection, analysis, and reporting. - Actively participate in team discussions and knowledge-sharing sessions. Skills and Experience: - Proficiency in data analysis tools such as GA4. - Strong analytical and problem-solving skills, with keen attention to detail. - Experience working with GA4 Google Analytics and Google Ads platforms is an advantage. - Excellent communication skills to convey complex data findings clearly and understandably. - Ability to work independently and in a team environment, managing multiple tasks and priorities. Interested, drop us a line today. This is a fantastic opportunity to join a rapidly scaling business.
Role: Digital AnalystSalary: £50'000Location: Bristol HQ - hybrid working Join a digital experience agency that use customer insights and leverage data to improve customer experience for their clients. They are looking for a Digital Analyst to help increase the capabilities within their analytics team. Experience Required: Google Analytics experience (GA4 + Universal Analytics) Expert knowledge of Google Tag Manager Ability to setup tracking for GA and 3rd party tools Ability to debug and update previously setup containers Experience creating and implementing measurement plans Work with developers to implement tracking requirements Testing and debugging tracking set-ups Documentation of implementation process Deliver analysis, insights and actionable recommendations to both technically and non-technically-minded clients; understanding briefs and translating these into deliverables Ability to work across numerous projects simultaneously Experience in CRO: planning and documenting testing cycles; set-up and reporting on A/B tests Experience within an agency or managing multiple clients is desirable
Apr 18, 2024
Full time
Role: Digital AnalystSalary: £50'000Location: Bristol HQ - hybrid working Join a digital experience agency that use customer insights and leverage data to improve customer experience for their clients. They are looking for a Digital Analyst to help increase the capabilities within their analytics team. Experience Required: Google Analytics experience (GA4 + Universal Analytics) Expert knowledge of Google Tag Manager Ability to setup tracking for GA and 3rd party tools Ability to debug and update previously setup containers Experience creating and implementing measurement plans Work with developers to implement tracking requirements Testing and debugging tracking set-ups Documentation of implementation process Deliver analysis, insights and actionable recommendations to both technically and non-technically-minded clients; understanding briefs and translating these into deliverables Ability to work across numerous projects simultaneously Experience in CRO: planning and documenting testing cycles; set-up and reporting on A/B tests Experience within an agency or managing multiple clients is desirable
DATA ANALYST (CONTRACT)£300-350/DAY (INSIDE IR35) 3-6 MONTHS CENTRAL LONDON (HYBRID) One of the UK's biggest brands is looking for a Data Analyst to dig into the data sources and provide clean, accurate data for reporting & analysis. The successful candidate will use SQL & Python to investigate data events, ensuring that tables and data pathways are fit for purpose. THE COMPANY: This client is one of the UK's largest brands, providing products across Media & Telecomms, they are constantly looking to offer new services to their customers, and increase the personalisation of their service. THE ROLE: As a Data Analyst you will be responsible for analysing the data produced as a result of new product releases, connecting data sources and prepping data for Analytics & Reporting. In specific, you can expect to be involved in the following: Investigating data sources and analysing whether the tables are fit for purpose Manipulating & cleaning data with SQL, Excel & Python Providing some insights into the effects of the Events on personalisation of products. YOUR SKILLS AND EXPERIENCE: The successful Data Analyst will have the following skills and experience: Strong experience developing analytical solutions with SQL, Excel Commercial experience manipulating datasets with Python or R Experience automating and performance tuning BI solutions Experience with Google Cloud Platform (GCP) or Big Query would be highly advantageous. THE BENEFITS: The successful Data Analyst will receive between £300-350 per day for the initial 3-6 month period. HOW TO APPLY: Please register your interest by sending your CV to Joseph Pyne via the Apply link on this page.
Apr 18, 2024
Full time
DATA ANALYST (CONTRACT)£300-350/DAY (INSIDE IR35) 3-6 MONTHS CENTRAL LONDON (HYBRID) One of the UK's biggest brands is looking for a Data Analyst to dig into the data sources and provide clean, accurate data for reporting & analysis. The successful candidate will use SQL & Python to investigate data events, ensuring that tables and data pathways are fit for purpose. THE COMPANY: This client is one of the UK's largest brands, providing products across Media & Telecomms, they are constantly looking to offer new services to their customers, and increase the personalisation of their service. THE ROLE: As a Data Analyst you will be responsible for analysing the data produced as a result of new product releases, connecting data sources and prepping data for Analytics & Reporting. In specific, you can expect to be involved in the following: Investigating data sources and analysing whether the tables are fit for purpose Manipulating & cleaning data with SQL, Excel & Python Providing some insights into the effects of the Events on personalisation of products. YOUR SKILLS AND EXPERIENCE: The successful Data Analyst will have the following skills and experience: Strong experience developing analytical solutions with SQL, Excel Commercial experience manipulating datasets with Python or R Experience automating and performance tuning BI solutions Experience with Google Cloud Platform (GCP) or Big Query would be highly advantageous. THE BENEFITS: The successful Data Analyst will receive between £300-350 per day for the initial 3-6 month period. HOW TO APPLY: Please register your interest by sending your CV to Joseph Pyne via the Apply link on this page.
AWS Solution Architect - Insight & Data Services - Permanent Salary guideline: 80,000 - 110,000 pa (DOE) + 10% Bonus, Pension up to 6% contributory, Health Insurance, Life Assurance etc. Base Location: London with UK Wide Travel (Hybrid model - Onsite/ Remote) The Client: The Cloud Data Platforms team is part of the Insights and Data Global Practice and has seen strong growth and continued success across a variety of projects and sectors. Cloud Data Platforms is the home of the Data Engineers, Platform Engineers, Solutions Architects and Business Analysts who are focused on driving our customers digital and data transformation journey using the modern cloud platforms. We specialise on using the latest frameworks, reference architectures and technologies using AWS, Azure and GCP The Role: We are looking for strong AWS Solution Architects who are passionate and focused on data solutions and AWS technology and who ideally have skills in many of the following areas: Essential Skills and Experience: Partners with other solution architects to assess solution alignment to the overall architectural blueprint - and drive proposal writing, solution direction, pricing and costing Helps define the performance goals and metrics for the proposed solution Understands the Total Cost of Ownership (TCO) for the solution Owns Solution Development as liaison between Sales and Delivery teams. Serve as technical liaison between Sales team, Clients, Delivery & support teams up to and including Contract negotiations Cooperate with sales team to formulate / execute a sales strategy to exceed revenue objectives Have experience of designing architecture for data focused Microsoft Azure projects Serves as AWS Cloud Solution Architect responsible for design of the solution with knowledge of HA and DR topics, Network, Security, Service Management etc Defines an AWS Cloud architecture - for our data focused solutions to meet our customers data and digital transformation requirements Understands how to integrate AWS solutions into an overall solution framework Ability to explain complex concepts to a non-technical audience Desirable Skills: Knowledge of automation tooling such as Azure DevOps to facilitate CI/CD approaches to IaC Knowledge of other Cloud Platforms such as AWS and GCP Relevant certifications Knowledge of IaaS implementation, Availability sets, AWS Networking concepts, DNS, Load Balancing, HA, DR Strong skills in areas such as Docker, Kubernetes, IaaS, PaaS, SaaS to name a few
Apr 18, 2024
Full time
AWS Solution Architect - Insight & Data Services - Permanent Salary guideline: 80,000 - 110,000 pa (DOE) + 10% Bonus, Pension up to 6% contributory, Health Insurance, Life Assurance etc. Base Location: London with UK Wide Travel (Hybrid model - Onsite/ Remote) The Client: The Cloud Data Platforms team is part of the Insights and Data Global Practice and has seen strong growth and continued success across a variety of projects and sectors. Cloud Data Platforms is the home of the Data Engineers, Platform Engineers, Solutions Architects and Business Analysts who are focused on driving our customers digital and data transformation journey using the modern cloud platforms. We specialise on using the latest frameworks, reference architectures and technologies using AWS, Azure and GCP The Role: We are looking for strong AWS Solution Architects who are passionate and focused on data solutions and AWS technology and who ideally have skills in many of the following areas: Essential Skills and Experience: Partners with other solution architects to assess solution alignment to the overall architectural blueprint - and drive proposal writing, solution direction, pricing and costing Helps define the performance goals and metrics for the proposed solution Understands the Total Cost of Ownership (TCO) for the solution Owns Solution Development as liaison between Sales and Delivery teams. Serve as technical liaison between Sales team, Clients, Delivery & support teams up to and including Contract negotiations Cooperate with sales team to formulate / execute a sales strategy to exceed revenue objectives Have experience of designing architecture for data focused Microsoft Azure projects Serves as AWS Cloud Solution Architect responsible for design of the solution with knowledge of HA and DR topics, Network, Security, Service Management etc Defines an AWS Cloud architecture - for our data focused solutions to meet our customers data and digital transformation requirements Understands how to integrate AWS solutions into an overall solution framework Ability to explain complex concepts to a non-technical audience Desirable Skills: Knowledge of automation tooling such as Azure DevOps to facilitate CI/CD approaches to IaC Knowledge of other Cloud Platforms such as AWS and GCP Relevant certifications Knowledge of IaaS implementation, Availability sets, AWS Networking concepts, DNS, Load Balancing, HA, DR Strong skills in areas such as Docker, Kubernetes, IaaS, PaaS, SaaS to name a few
Job Title: Digital Forensic Analyst Location: Stoke-on-Trent Duration: Permanent Salary: Up to £36,000 + Benefits + Overtime (£40,000 OTE) Sanderson Recruitment is proud to partner with one of the UK's prominent leaders in the field of digital forensics to recruit a skilled Digital Forensics Analyst. Company Overview: With a strong reputation for excellence and a commitment to staying at the forefront of technological advancements, this client provides comprehensive digital investigation and cyber security services to a diverse range of clientele.The team is comprised of seasoned professionals with extensive expertise in computer science, cyber security, and forensic analysis. They specialise in uncovering digital evidence, conducting thorough examinations of computer systems and mobile devices, and providing expert testimony in legal proceedings.Our client prides themselves on our unwavering dedication to quality, integrity, and professionalism. Their customers include law enforcement agencies, legal firms, corporate entities, and individuals seeking reliable solutions for complex digital challenges. Role Overview: As a Digital Forensics Analyst, you will play a pivotal role in capturing, preserving, processing, and analysing data from a wide array of systems, serving our extensive and diverse client base. Utilising state-of-the-art forensic tools and methodologies, you will conduct meticulous examinations of digital evidence, producing comprehensive reports of findings that adhere to the highest standards of quality and accuracy. In addition, you will have the opportunity to present your findings in court when required, providing crucial expert testimony that contributes to legal proceedings. You will also be required to operate within a framework of rigorous accreditation, adhering to industry standards, national guidelines, and ISO 17025 standards. You will be expected to work in alignment with our client's robust scope of accreditation, following established procedures and protocols to ensure the integrity and reliability of their forensic processes. Responsibilities: Conduct thorough examinations using leading forensic tools such as Cellebrite Touch/4PC, Cellebrite Physical Analyser, MSAB XRY, MSAB XAMN, Forensic Tool Kit, Magnet AXIOM, X-Ways, Griffeye Analyse, and Semantics 21 LASERi-X. Employ a variety of advanced techniques to ensure comprehensive analysis. Extract, analyse, and present data from a diverse range of PC, digital, and IT systems. Interpret and analyse data, with proficiency in coding languages such as Python to manipulate data effectively. Generate detailed reports that showcase findings accurately. Attend court proceedings to deliver findings and conclusions, providing expert testimony under cross-examination. Contribute to team training and development initiatives. Maintain utmost attention to data security and integrity throughout all processes. Provide prompt assistance to clients by addressing technical queries effectively. Represent the company at industry events and engagements. Requirements: Demonstrated proficiency in handling digital information across various formats. Exceptional accuracy and attention to detail in all aspects of forensic analysis. Excellent verbal and written communication skills to effectively convey findings and insights. Strong presentation abilities to articulate complex technical information clearly and persuasively. Knowledge and practical experience in forensic laboratory practices and procedures. Prior experience in data analysis and digital forensics within the criminal justice system. Familiarity with ISO 17025 standards is advantageous. A degree with first or second-class honours in a relevant field is preferred, though not mandatory.
Apr 18, 2024
Full time
Job Title: Digital Forensic Analyst Location: Stoke-on-Trent Duration: Permanent Salary: Up to £36,000 + Benefits + Overtime (£40,000 OTE) Sanderson Recruitment is proud to partner with one of the UK's prominent leaders in the field of digital forensics to recruit a skilled Digital Forensics Analyst. Company Overview: With a strong reputation for excellence and a commitment to staying at the forefront of technological advancements, this client provides comprehensive digital investigation and cyber security services to a diverse range of clientele.The team is comprised of seasoned professionals with extensive expertise in computer science, cyber security, and forensic analysis. They specialise in uncovering digital evidence, conducting thorough examinations of computer systems and mobile devices, and providing expert testimony in legal proceedings.Our client prides themselves on our unwavering dedication to quality, integrity, and professionalism. Their customers include law enforcement agencies, legal firms, corporate entities, and individuals seeking reliable solutions for complex digital challenges. Role Overview: As a Digital Forensics Analyst, you will play a pivotal role in capturing, preserving, processing, and analysing data from a wide array of systems, serving our extensive and diverse client base. Utilising state-of-the-art forensic tools and methodologies, you will conduct meticulous examinations of digital evidence, producing comprehensive reports of findings that adhere to the highest standards of quality and accuracy. In addition, you will have the opportunity to present your findings in court when required, providing crucial expert testimony that contributes to legal proceedings. You will also be required to operate within a framework of rigorous accreditation, adhering to industry standards, national guidelines, and ISO 17025 standards. You will be expected to work in alignment with our client's robust scope of accreditation, following established procedures and protocols to ensure the integrity and reliability of their forensic processes. Responsibilities: Conduct thorough examinations using leading forensic tools such as Cellebrite Touch/4PC, Cellebrite Physical Analyser, MSAB XRY, MSAB XAMN, Forensic Tool Kit, Magnet AXIOM, X-Ways, Griffeye Analyse, and Semantics 21 LASERi-X. Employ a variety of advanced techniques to ensure comprehensive analysis. Extract, analyse, and present data from a diverse range of PC, digital, and IT systems. Interpret and analyse data, with proficiency in coding languages such as Python to manipulate data effectively. Generate detailed reports that showcase findings accurately. Attend court proceedings to deliver findings and conclusions, providing expert testimony under cross-examination. Contribute to team training and development initiatives. Maintain utmost attention to data security and integrity throughout all processes. Provide prompt assistance to clients by addressing technical queries effectively. Represent the company at industry events and engagements. Requirements: Demonstrated proficiency in handling digital information across various formats. Exceptional accuracy and attention to detail in all aspects of forensic analysis. Excellent verbal and written communication skills to effectively convey findings and insights. Strong presentation abilities to articulate complex technical information clearly and persuasively. Knowledge and practical experience in forensic laboratory practices and procedures. Prior experience in data analysis and digital forensics within the criminal justice system. Familiarity with ISO 17025 standards is advantageous. A degree with first or second-class honours in a relevant field is preferred, though not mandatory.
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 18, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Competitive Salary Market leading consultancy Successful Net Promoter team Friendly, sociable team, regular events Influencing future improvements New role to increase team size/capability 25 days holiday (can buy additional week) Electric Car and Cycle to Work schemes Clear CSR/EDI and ethical working policies Hybrid working (min 1 day per week in office) Success in any business is ultimately about its people; their skills, personality, attitude, qualities, dedication and enthusiasm. We recognise the value of our people and their commitment to working together as a team, but equally between ourselves and our clients. Our people are often personally recommended and undergo rigorous screening to ensure they share the qualities that are integral to our business. They naturally have an outstanding level of skill in their areas of expertise, many with significant operational experience within our key industry sectors. At Sagacity, we: believe working with our clients, in collaboration, delivers better results coach & mentor our clients' teams so our solutions live on after our assignment ends believe in delivering benefits as we go along If you would like to join a unique working environment, with a sociable culture, where work is done a little bit differently - and we believe 'better' - then we look forward to hearing from you! Our Data Analysts: Turn large quantities of complex client data into insights which can be used to inform decision making and drive business benefit Are quick to identify incomplete and diverse data sets, pin pointing data issues which may affect the accuracy and completeness of any analysis • performed Recognise the importance and value of understanding the data they are analysing, validating the information provided and reconciling the data • sets as part of the Data Analytics Cycle Produce data visualisations, detailed reporting and analytics underpinned with clear business commentary Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner Balance the technical and analytical demands of their role What success looks like in the role: Clear, concise and insightful data analytics which enable our clients to make sound business decisions based on fact Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client / • industry need Continued improvement of Sagacity's Product Suite through the delivery of robust data insight Ability to take accountability and ownership for client and internal deliverables Work as part of a Data Analytics team proving knowledge transfer support, peer to peer reviews and mentoring as a team to increase the team's skill sites and drive continuous learning Are open minded and flexible with a thirst for knowledge and an appetite for continuous development! Data makes the world go round. Every day, we generate it, use it, consume it, and demand it. At Sagacity, we are all about the intelligent use of data. We work with some of the country's leading brands to support them in making wise decisions powered by data. We help them transform their customer data into a structure they can use, enabling them to improve it, make sense of it, and drive value from it. Founded in 2005, we are a customer-centric business with a World Class Net Promoter Score. We believe data should be at the heart of every company. While we are sector agnostic, primarily our clients are in the water, energy, telecoms, financial services, charity, and retail sectors. We help them improve their customer prospecting and marketing, customer management, billing, collections, and retention over the lifetime of the customer. We have delivered consistent success and ROI for our clients through new customer acquisition, customer management, onboarding, and ongoing development, to ensure every consumer is treated like an individual. Data can reveal the full picture and we join the dots.
Apr 18, 2024
Full time
Competitive Salary Market leading consultancy Successful Net Promoter team Friendly, sociable team, regular events Influencing future improvements New role to increase team size/capability 25 days holiday (can buy additional week) Electric Car and Cycle to Work schemes Clear CSR/EDI and ethical working policies Hybrid working (min 1 day per week in office) Success in any business is ultimately about its people; their skills, personality, attitude, qualities, dedication and enthusiasm. We recognise the value of our people and their commitment to working together as a team, but equally between ourselves and our clients. Our people are often personally recommended and undergo rigorous screening to ensure they share the qualities that are integral to our business. They naturally have an outstanding level of skill in their areas of expertise, many with significant operational experience within our key industry sectors. At Sagacity, we: believe working with our clients, in collaboration, delivers better results coach & mentor our clients' teams so our solutions live on after our assignment ends believe in delivering benefits as we go along If you would like to join a unique working environment, with a sociable culture, where work is done a little bit differently - and we believe 'better' - then we look forward to hearing from you! Our Data Analysts: Turn large quantities of complex client data into insights which can be used to inform decision making and drive business benefit Are quick to identify incomplete and diverse data sets, pin pointing data issues which may affect the accuracy and completeness of any analysis • performed Recognise the importance and value of understanding the data they are analysing, validating the information provided and reconciling the data • sets as part of the Data Analytics Cycle Produce data visualisations, detailed reporting and analytics underpinned with clear business commentary Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner Balance the technical and analytical demands of their role What success looks like in the role: Clear, concise and insightful data analytics which enable our clients to make sound business decisions based on fact Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client / • industry need Continued improvement of Sagacity's Product Suite through the delivery of robust data insight Ability to take accountability and ownership for client and internal deliverables Work as part of a Data Analytics team proving knowledge transfer support, peer to peer reviews and mentoring as a team to increase the team's skill sites and drive continuous learning Are open minded and flexible with a thirst for knowledge and an appetite for continuous development! Data makes the world go round. Every day, we generate it, use it, consume it, and demand it. At Sagacity, we are all about the intelligent use of data. We work with some of the country's leading brands to support them in making wise decisions powered by data. We help them transform their customer data into a structure they can use, enabling them to improve it, make sense of it, and drive value from it. Founded in 2005, we are a customer-centric business with a World Class Net Promoter Score. We believe data should be at the heart of every company. While we are sector agnostic, primarily our clients are in the water, energy, telecoms, financial services, charity, and retail sectors. We help them improve their customer prospecting and marketing, customer management, billing, collections, and retention over the lifetime of the customer. We have delivered consistent success and ROI for our clients through new customer acquisition, customer management, onboarding, and ongoing development, to ensure every consumer is treated like an individual. Data can reveal the full picture and we join the dots.
Central Employment Agency (North East) Limited
Cramlington, Northumberland
Central Employment are working with a leading eCommerce Print specialist based near Newcastle, as they look to recruit an eCommerce Data Analyst. As there first dedicated Data Analyst, you will play a crucial role in optimising our e-commerce business by analysing data, identifying trends, and implementing those actionable insights. You will collaborate closely with cross-functional teams, including marketing, sales and product management, to drive revenue growth, improve customer experience, and enhance operational efficiencies. eCommerce Data Analyst: Collect and analyse data from various sources, including website analytics, sales data, and customer feedback, to identify trends and insights related to customer behaviour, product performance and market dynamics. Develop and maintain key performance indicators (KPIs) to measure the success of our e-commerce pricing. Monitor and report on KPIs regularly, identifying areas for improvement. Conduct market research and competitor analysis to stay informed about industry trends, pricing strategies, and competitor price movements. Use this information to make informed recommendations. Liaise with Marketing teams to develop and implement pricing strategies and promotions to maximise sales and profitability. Generate regular reports and dashboards to communicate findings and recommendations to line manager and other stakeholders. Requirements After training has been provided you will be expected to lead the charge on price driven growth, balancing order volumes, margin levels, conversion rates and market competitiveness. An eye for detail and an analytical mindset is essential as well as a growth mindset and appetite to learn and apply new technologies. Essential Criteria: Proficiency in data analysis tools and software, such as Excel, SQL, and data visualization tools (e.g. Power BI). Strong analytical and problem-solving skills with the ability to translate data into actionable insights. Knowledge of e-commerce platforms and industry trends. Strong attention to detail and a passion for data-driven decision-making. Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders. Desirable criteria: Bachelor's degree or equivalent in Business, Economics, or a related field. Proven experience in e-commerce analytics, data analysis, or a related role. Experience working with component-based pricing or "cost up" pricing in a manufacturing environment.
Apr 18, 2024
Full time
Central Employment are working with a leading eCommerce Print specialist based near Newcastle, as they look to recruit an eCommerce Data Analyst. As there first dedicated Data Analyst, you will play a crucial role in optimising our e-commerce business by analysing data, identifying trends, and implementing those actionable insights. You will collaborate closely with cross-functional teams, including marketing, sales and product management, to drive revenue growth, improve customer experience, and enhance operational efficiencies. eCommerce Data Analyst: Collect and analyse data from various sources, including website analytics, sales data, and customer feedback, to identify trends and insights related to customer behaviour, product performance and market dynamics. Develop and maintain key performance indicators (KPIs) to measure the success of our e-commerce pricing. Monitor and report on KPIs regularly, identifying areas for improvement. Conduct market research and competitor analysis to stay informed about industry trends, pricing strategies, and competitor price movements. Use this information to make informed recommendations. Liaise with Marketing teams to develop and implement pricing strategies and promotions to maximise sales and profitability. Generate regular reports and dashboards to communicate findings and recommendations to line manager and other stakeholders. Requirements After training has been provided you will be expected to lead the charge on price driven growth, balancing order volumes, margin levels, conversion rates and market competitiveness. An eye for detail and an analytical mindset is essential as well as a growth mindset and appetite to learn and apply new technologies. Essential Criteria: Proficiency in data analysis tools and software, such as Excel, SQL, and data visualization tools (e.g. Power BI). Strong analytical and problem-solving skills with the ability to translate data into actionable insights. Knowledge of e-commerce platforms and industry trends. Strong attention to detail and a passion for data-driven decision-making. Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders. Desirable criteria: Bachelor's degree or equivalent in Business, Economics, or a related field. Proven experience in e-commerce analytics, data analysis, or a related role. Experience working with component-based pricing or "cost up" pricing in a manufacturing environment.
Do you put insights and customers at the heart of decision making? Do you want to work for a global supermarket bringing products and services to life? The UK s fastest growing supermarket has an opportunity for you to join them in a fast-paced and exciting role as a Commercial Analyst. This is an exciting time to join their Operations and Proposition team that focus on all things commerce! This team are responsible for the implementation of strategic initiatives to enhance customer interactions and drive business growth. Think Chat GPT, marketing, different revenue streams, selling goods online, click and collect, the future of delivery sounds exciting doesn t it! This role is split into two: 1 Strategy. We re looking for individuals who can take a request from a country and look at the financials, draft up implementation plans. An analytical mindset with strong stakeholder management skills is key. Working closely with the Research team you ll leverage commercial data for strategic decision-making. 2 Propositions. By utilising market insights and commercial data this person will develop compelling propositions and business cases. We re looking for individuals who are comfortable taking requests from leaders in different countries, evaluating them then working with that country to set up workshops. You may set up launch and learn trials in countries i.e for Click and Collect and help with business cases. A little more on the requirements: Proven experience in developing and implementing business strategies (preferably in an e-commerce/retail/grocery background) Ability to thrive in a fast-paced, high-growth environment, with experience supporting the implementation and evaluation of strategies. Strong stakeholder management skills. Excellent organisational skills and ability to manage multiple projects simultaneously. Proficiency in Microsoft Office suite and ability to quickly adapt to new software. Strong analytical skills and evidence-based approach to decision-making. Excellent written and verbal communication skills. Highly self-motivated with a proactive approach to problem-solving. Job Title: Commercial Analyst Location: Tamworth, UK (Hybrid with 3 office days per week) Salary: £35,000 - £52,000 Benefits: Regular salary increments. 5 weeks' annual leave plus Bank Holidays. Access to a free, confidential virtual GP service for yourself and your children. In-office flexi-time. Comprehensive training and development opportunities. Pension scheme, private employee medical insurance, company sick pay scheme, and parental leave benefits. Perks Package To be considered for this role, please apply directly. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 18, 2024
Full time
Do you put insights and customers at the heart of decision making? Do you want to work for a global supermarket bringing products and services to life? The UK s fastest growing supermarket has an opportunity for you to join them in a fast-paced and exciting role as a Commercial Analyst. This is an exciting time to join their Operations and Proposition team that focus on all things commerce! This team are responsible for the implementation of strategic initiatives to enhance customer interactions and drive business growth. Think Chat GPT, marketing, different revenue streams, selling goods online, click and collect, the future of delivery sounds exciting doesn t it! This role is split into two: 1 Strategy. We re looking for individuals who can take a request from a country and look at the financials, draft up implementation plans. An analytical mindset with strong stakeholder management skills is key. Working closely with the Research team you ll leverage commercial data for strategic decision-making. 2 Propositions. By utilising market insights and commercial data this person will develop compelling propositions and business cases. We re looking for individuals who are comfortable taking requests from leaders in different countries, evaluating them then working with that country to set up workshops. You may set up launch and learn trials in countries i.e for Click and Collect and help with business cases. A little more on the requirements: Proven experience in developing and implementing business strategies (preferably in an e-commerce/retail/grocery background) Ability to thrive in a fast-paced, high-growth environment, with experience supporting the implementation and evaluation of strategies. Strong stakeholder management skills. Excellent organisational skills and ability to manage multiple projects simultaneously. Proficiency in Microsoft Office suite and ability to quickly adapt to new software. Strong analytical skills and evidence-based approach to decision-making. Excellent written and verbal communication skills. Highly self-motivated with a proactive approach to problem-solving. Job Title: Commercial Analyst Location: Tamworth, UK (Hybrid with 3 office days per week) Salary: £35,000 - £52,000 Benefits: Regular salary increments. 5 weeks' annual leave plus Bank Holidays. Access to a free, confidential virtual GP service for yourself and your children. In-office flexi-time. Comprehensive training and development opportunities. Pension scheme, private employee medical insurance, company sick pay scheme, and parental leave benefits. Perks Package To be considered for this role, please apply directly. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Apr 18, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Senior Data Analyst - 45,000 - Leeds My client, a Leeds based retailer is on the lookout for a new Senior Data Analyst to add to their team. This role is perfect for an experienced Analyst to come in a revamp the data infrastructure and lead on customer, insights, and data reporting. Additionally, this role will provide the successful candidate with an opportunity to have a real impact on business performance through the utilisation of real time analytics and business intelligence strategies. This role will be based from my clients Leeds office and there will be a discussion during interview for a potential hybrid working model (however some office based work will be required). Responsibilities: Analyse large, complex data sets to identify trends, patterns, and insights that drive business performance. Develop and implement advanced statistical models and algorithms to solve business problems and optimize processes. Collaborate with cross-functional teams to gather requirements, define metrics, and develop actionable insights and recommendations. Design and maintain dashboards and reports to track key performance indicators (KPIs) and provide regular updates to stakeholders. Identify opportunities for process improvements and automation to enhance efficiency and accuracy in data analysis. Stay up-to-date on emerging trends and technologies in data analytics and retail industry best practices. Requirements: 3+ years of relevant experience Advanced SQL, Power BI, & DAX capabilities Experience with ETL processes/tools Experience with either financial, commercial, or sales data Desirables: Power Apps or Python experience D365 Cloud platform experience If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on (phone number removed) or at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Senior Data Analyst - 45,000 - Leeds My client, a Leeds based retailer is on the lookout for a new Senior Data Analyst to add to their team. This role is perfect for an experienced Analyst to come in a revamp the data infrastructure and lead on customer, insights, and data reporting. Additionally, this role will provide the successful candidate with an opportunity to have a real impact on business performance through the utilisation of real time analytics and business intelligence strategies. This role will be based from my clients Leeds office and there will be a discussion during interview for a potential hybrid working model (however some office based work will be required). Responsibilities: Analyse large, complex data sets to identify trends, patterns, and insights that drive business performance. Develop and implement advanced statistical models and algorithms to solve business problems and optimize processes. Collaborate with cross-functional teams to gather requirements, define metrics, and develop actionable insights and recommendations. Design and maintain dashboards and reports to track key performance indicators (KPIs) and provide regular updates to stakeholders. Identify opportunities for process improvements and automation to enhance efficiency and accuracy in data analysis. Stay up-to-date on emerging trends and technologies in data analytics and retail industry best practices. Requirements: 3+ years of relevant experience Advanced SQL, Power BI, & DAX capabilities Experience with ETL processes/tools Experience with either financial, commercial, or sales data Desirables: Power Apps or Python experience D365 Cloud platform experience If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on (phone number removed) or at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Apr 18, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Apr 18, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Why You Should Join Us For over two centuries Molson Coors Beverage Company has been brewing beverages that unite people for all of life's moments. We produce some of the most beloved and iconic beer brands ever made and while the company's history is rooted in beer, we offer a modern portfolio that expands beyond the beer aisle. In addition to popular favorites like Carling, Coors, Madrí Excepcional, our beverage portfolio includes Staropramen, Blue Moon, Cobra and Rekorderlig. Through exclusive distribution partnerships, we have also expanded our range to include Tarquin's Gin, Lixir Drinks, and Mixologist's Garden. In the UK and Ireland, more than 2000 dedicated and passionate Molson Coors people work together to make our business first choice for our people, our consumers and our customers. As a People First organisation, we're happy to discuss flexible working options. Your purpose We are seeking a Reporting Analyst to play a pivotal role in designing and constructing Tableau dashboards that support our UK & ROI businesses. Collaborating closely with stakeholders, you will craft tailored solutions and visualizations that empower business users to effortlessly access the insights crucial for their roles. Additionally, you'll contribute to the creation of Excel-based tools utilizing VBA and Power Query. This role offers ample opportunity to expand skills in Data Bricks through Python, SQL, and R. Operating under Agile principles, you'll work alongside the Reporting Manager to prioritize tasks, establish sprints, and continually enhance existing solutions. Key responsibilities: Crafting Tableau dashboards with user-centric design, ensuring swift access to essential insights. Developing and maintaining Excel tools using VBA and Power Query. Proactively identifying opportunities to enhance dashboards' value. Collaborating with the team to manage shared email and Salesforce cases from users. Acting as a business partner to a designated area of the business, serving as their primary contact for reporting program development. About you: You may not meet all the criteria for the role, but don't let that stop you from applying. We all need to learn and develop and we can help you do this here at Molson Coors. Previous Tableau / Power BI experience Strong Excel Skills - VBA / Power Query Strong interpersonal and communication skills About Us We're one of the UK's Most Attractive Employers winning the Top Employer award for the last 11 years. Equal Parent Leave - as much or as little as you wish of 52 weeks parent leave, with 26 weeks at full pay irrespective of gender or path to parenthood. Flexible work programmes to ensure a work life balance is maintained such as our market leading Moments That Matter for significant moments in your life. Commitment to the physical and mental wellbeing of all our people reflective of our People First value. We're committed to raising industry standards and leaving a positive imprint on our employees, consumers, communities and the environment which is reflected in Our Beer Print and our 2025 sustainability targets. Molson Coors Beverage Company: Building Careers Molson Coors Beverage Company is an Equal Opportunity Employer, and we seek diversity. We want to continue to create an environment where our people are truly able to be themselves at work, regardless of their gender, ethnicity, sexual orientation or religion. We want people to be able to bring their own creativity and style to work, so that we get diversity in our thinking across our organisation, as we believe that we are a better business for it. This makes our talent strategy simple - we want the best talent in all our roles, regardless of their background. We take pride in celebrating our unique brew and our people are our greatest asset. We are Disability Confident Committed. If you require any additional assistance or adjustments in advance of, or during the application and/or hiring process, please contact us at We want you to succeed and will be happy to support you.
Apr 18, 2024
Full time
Why You Should Join Us For over two centuries Molson Coors Beverage Company has been brewing beverages that unite people for all of life's moments. We produce some of the most beloved and iconic beer brands ever made and while the company's history is rooted in beer, we offer a modern portfolio that expands beyond the beer aisle. In addition to popular favorites like Carling, Coors, Madrí Excepcional, our beverage portfolio includes Staropramen, Blue Moon, Cobra and Rekorderlig. Through exclusive distribution partnerships, we have also expanded our range to include Tarquin's Gin, Lixir Drinks, and Mixologist's Garden. In the UK and Ireland, more than 2000 dedicated and passionate Molson Coors people work together to make our business first choice for our people, our consumers and our customers. As a People First organisation, we're happy to discuss flexible working options. Your purpose We are seeking a Reporting Analyst to play a pivotal role in designing and constructing Tableau dashboards that support our UK & ROI businesses. Collaborating closely with stakeholders, you will craft tailored solutions and visualizations that empower business users to effortlessly access the insights crucial for their roles. Additionally, you'll contribute to the creation of Excel-based tools utilizing VBA and Power Query. This role offers ample opportunity to expand skills in Data Bricks through Python, SQL, and R. Operating under Agile principles, you'll work alongside the Reporting Manager to prioritize tasks, establish sprints, and continually enhance existing solutions. Key responsibilities: Crafting Tableau dashboards with user-centric design, ensuring swift access to essential insights. Developing and maintaining Excel tools using VBA and Power Query. Proactively identifying opportunities to enhance dashboards' value. Collaborating with the team to manage shared email and Salesforce cases from users. Acting as a business partner to a designated area of the business, serving as their primary contact for reporting program development. About you: You may not meet all the criteria for the role, but don't let that stop you from applying. We all need to learn and develop and we can help you do this here at Molson Coors. Previous Tableau / Power BI experience Strong Excel Skills - VBA / Power Query Strong interpersonal and communication skills About Us We're one of the UK's Most Attractive Employers winning the Top Employer award for the last 11 years. Equal Parent Leave - as much or as little as you wish of 52 weeks parent leave, with 26 weeks at full pay irrespective of gender or path to parenthood. Flexible work programmes to ensure a work life balance is maintained such as our market leading Moments That Matter for significant moments in your life. Commitment to the physical and mental wellbeing of all our people reflective of our People First value. We're committed to raising industry standards and leaving a positive imprint on our employees, consumers, communities and the environment which is reflected in Our Beer Print and our 2025 sustainability targets. Molson Coors Beverage Company: Building Careers Molson Coors Beverage Company is an Equal Opportunity Employer, and we seek diversity. We want to continue to create an environment where our people are truly able to be themselves at work, regardless of their gender, ethnicity, sexual orientation or religion. We want people to be able to bring their own creativity and style to work, so that we get diversity in our thinking across our organisation, as we believe that we are a better business for it. This makes our talent strategy simple - we want the best talent in all our roles, regardless of their background. We take pride in celebrating our unique brew and our people are our greatest asset. We are Disability Confident Committed. If you require any additional assistance or adjustments in advance of, or during the application and/or hiring process, please contact us at We want you to succeed and will be happy to support you.
Insights & Analysis Finance Lead (AI) Luton Hybrid, outside IR35, 12-month contract you will lead a small team of Business Area Leads (senior business analysts), providing them with oversight, helping them to prioritise, and creating the best practices and guidelines that will make sure they deliver great quality work at pace. You will be responsible for designing new operating models for Finance analytics utilising AI . Your leadership will empower your team to work with some senior customers so that they can make decisions at pace. You will know you are winning when you see Finance making better decisions, reducing risk, reducing costs and accelerating their processes, because of your team s work. Your team will: Collaborate with multiple business teams and senior leaders within Finance groups, to own the collection of requirements, existing challenges and business opportunities. Then work with project teams to get those opportunities delivered using AI. Lead the integration of analytics and AI into business processes, where possible automating decision making. Be engaged in data management work such as: design of an analytics catalogue promoting data literacy participating in analytics governance forums and being the champion for citizen data services. Develop & embed best practices & standards for business intelligence lifecycle for data products, digital boardrooms, documentation, dashboards & visualizations. Prepare material, tools, sample data, and processes for Fit-2-Standard workshops. Manage the requirements and functional specifications arising from the Fit-2-Standard workshops. Contribute to the analytics and AI operating model. Identify learning and development needs. Essential Qualifications: Strong business analysis experience and knowledge of analytics. Team leadership management/experience Considerable experience and exposure to standard finance processes e.g. Record to Report cycle; Order to Cash; Procure to Pay. Experience in working with large and sophisticated data sets in commonly used BI tools like SAP Analytics Cloud Experience in Financial planning tools like SAC Planning, SAP BPC or Hyperion and business planning cycle of long-term planning & mid-term planning. Experience in one or more full S/4 HANA implementation cycle/s in Analytics using Embedded Analytics, AI, SAP Analytics Cloud, SAP B/W4 HANA, SAP Datasphere. Ability to lead across geographies and cultures. Desirable Qualifications: Leading multiple teams across geographies. Regulatory experience, e.g. GxP and SOx. Exposure to S/4 HANA Central Finance implementations. Exposure to SAP Finance, Controlling, and integration of finance with other SAP areas like MM, PP, IM etc. Familiarity with data science concepts and use cases in Finance. Bio-Tech, Pharmaceutical or Life Sciences experience. Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic. Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role. Osirian Consulting is acting as a recruitment business in relation to this role
Apr 17, 2024
Contractor
Insights & Analysis Finance Lead (AI) Luton Hybrid, outside IR35, 12-month contract you will lead a small team of Business Area Leads (senior business analysts), providing them with oversight, helping them to prioritise, and creating the best practices and guidelines that will make sure they deliver great quality work at pace. You will be responsible for designing new operating models for Finance analytics utilising AI . Your leadership will empower your team to work with some senior customers so that they can make decisions at pace. You will know you are winning when you see Finance making better decisions, reducing risk, reducing costs and accelerating their processes, because of your team s work. Your team will: Collaborate with multiple business teams and senior leaders within Finance groups, to own the collection of requirements, existing challenges and business opportunities. Then work with project teams to get those opportunities delivered using AI. Lead the integration of analytics and AI into business processes, where possible automating decision making. Be engaged in data management work such as: design of an analytics catalogue promoting data literacy participating in analytics governance forums and being the champion for citizen data services. Develop & embed best practices & standards for business intelligence lifecycle for data products, digital boardrooms, documentation, dashboards & visualizations. Prepare material, tools, sample data, and processes for Fit-2-Standard workshops. Manage the requirements and functional specifications arising from the Fit-2-Standard workshops. Contribute to the analytics and AI operating model. Identify learning and development needs. Essential Qualifications: Strong business analysis experience and knowledge of analytics. Team leadership management/experience Considerable experience and exposure to standard finance processes e.g. Record to Report cycle; Order to Cash; Procure to Pay. Experience in working with large and sophisticated data sets in commonly used BI tools like SAP Analytics Cloud Experience in Financial planning tools like SAC Planning, SAP BPC or Hyperion and business planning cycle of long-term planning & mid-term planning. Experience in one or more full S/4 HANA implementation cycle/s in Analytics using Embedded Analytics, AI, SAP Analytics Cloud, SAP B/W4 HANA, SAP Datasphere. Ability to lead across geographies and cultures. Desirable Qualifications: Leading multiple teams across geographies. Regulatory experience, e.g. GxP and SOx. Exposure to S/4 HANA Central Finance implementations. Exposure to SAP Finance, Controlling, and integration of finance with other SAP areas like MM, PP, IM etc. Familiarity with data science concepts and use cases in Finance. Bio-Tech, Pharmaceutical or Life Sciences experience. Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic. Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role. Osirian Consulting is acting as a recruitment business in relation to this role
Be the voice of the customer for a software development team This market-leading company is looking for a Product Analyst to join their software development team to provide actionable market insights used for feature selection and long-term product direction. You will be working alongside the developers and testers providing direct feedback and guidance unfiltered by management. In addition to market and customer analysis, you will be included in product demonstrations and user support as other avenues for collecting insights. In business and profitable for over 25 years, this company has nurtured a collaborative and friendly work environment that typically sees people staying for many years. This is echoed in their product development philosophy which emphasises long-term thinking, ensuring their software is stable and well-documented, and offering features that will be used for years to come rather than short term gimmicks. Requirements: • Commercial experience in a Product Analyst, Product Owner, or Business Analyst role working on the development of complex business software • An inquisitive nature, willing and able to get to the bottom of complex and highly regulated markets and provide concise, actionable, and commercially astute insights • Familiarity with software development processes including Agile and Extreme Programming • Excellent written and verbal communication suitable for liaising with customers, explaining technical concepts, and presenting sales demonstrations • Full and unlimited rights to work in the UK Situated in the centre of Cambridge a short walk from the train station and with on-site parking, they offer a variety of modern office perks including flexible working hours, hybrid working (2-3 days per week), and monthly pub lunches. Also on offer is a generous pension scheme, private health care, and an annual bonus scheme. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call (phone number removed) or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27169 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Apr 17, 2024
Full time
Be the voice of the customer for a software development team This market-leading company is looking for a Product Analyst to join their software development team to provide actionable market insights used for feature selection and long-term product direction. You will be working alongside the developers and testers providing direct feedback and guidance unfiltered by management. In addition to market and customer analysis, you will be included in product demonstrations and user support as other avenues for collecting insights. In business and profitable for over 25 years, this company has nurtured a collaborative and friendly work environment that typically sees people staying for many years. This is echoed in their product development philosophy which emphasises long-term thinking, ensuring their software is stable and well-documented, and offering features that will be used for years to come rather than short term gimmicks. Requirements: • Commercial experience in a Product Analyst, Product Owner, or Business Analyst role working on the development of complex business software • An inquisitive nature, willing and able to get to the bottom of complex and highly regulated markets and provide concise, actionable, and commercially astute insights • Familiarity with software development processes including Agile and Extreme Programming • Excellent written and verbal communication suitable for liaising with customers, explaining technical concepts, and presenting sales demonstrations • Full and unlimited rights to work in the UK Situated in the centre of Cambridge a short walk from the train station and with on-site parking, they offer a variety of modern office perks including flexible working hours, hybrid working (2-3 days per week), and monthly pub lunches. Also on offer is a generous pension scheme, private health care, and an annual bonus scheme. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call (phone number removed) or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27169 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Senior Data Analyst- Optimisation/Water Re-cycling £40,000 circa depending on skills and experience Permanent, full time. Based within the Anglian Water region - hybrid working (mixture of office and homeworking - possible site visits) Dive into a world of opportunity! Water Recycling?is at the heart of our?operations.?The key services that we are responsible for are?delivered by our?in-house, highly skilled workforce. We collect and treat the water that customers have used, returning it to the environment via rivers and coastal outlets. Our network includes 76,000 kilometres of sewers which feed over 1,000 water recycling centres. What you will be doing? As the Senior Data Analyst, you will be a seasoned professional, with extensive experience in data analysis. Your deep understanding of statistical methodologies, along with your proven track record of delivering actionable insights at a senior level, will ensure that Anglian Water becomes as operationally efficient as possible. Using analytics to identify opportunities will only enhance the performance and strategic decision making going forward. The Senior Data Analyst (SDA) will leverage their extensive knowledge and expertise in analytics to build advanced analytics products and provide actionable insights that add significant value to the business. As a trusted partner to the business, the SDA will work proactively to support stakeholders with intelligence derived from data. This role requires a strong understanding of UX principles, statistics, and advanced coding to visualize complex data effectively. Key responsibilities include: Work proactively with senior stakeholders to understand opportunities for analytics to add value, taking a business partnering approach to add maximum value. Utilise your strong subject matter expertise and stakeholder network to seek analysis opportunities Seek to understand how users are using analytics products and suggest and coordinate potential enhancements and additions. Using data mining and data analysis skills to support the identification, development, validation and reporting associated with optimisation projects. Create compelling visualisations using a strong understanding of applied User Experience principles, translating complex data into understandable information to support business decisions using the most suitable medium Coach junior colleagues to improve their practice. Provide constructive product and practice feedback, regularly carrying our peer reviews. Actively engage with Enterprise Analytics standards, supporting development, implementation, and audit. What does it take to be a Senior Data Analyst? Strong technical skillset- competent user of IT, new technologies and advance knowledge of Microsoft excel & Power BI Excellent communication skills (written and verbal) with the ability to be able to adapt on the audience. Good data handling skills- analysis and interpretation Strong stakeholder management skillset - ability to influence and persuade multi-disciplinary teams? Methodical and systematic thinker- a process driven individual who can look at new ways of working, providing ideas around continuous improvement Advocate of collaboration with the capability to work autonomously too Good coaching and feedback skills. Full driving license As a valued employee, you'll be entitled to: Personal private health care Virtual GP for your household 23 days annual leave - rising with length of service rising with length of service as well as bank holidays with the option to swap Christmas and Easter holidays for those celebrated by your religion Flexible working dependent on your role Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle PPE and all tools provided Inclusion at Anglian Water Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women's Utility Network. If you are seasoned data analytics professional with a passion for driving business value through data-driven insights, we encourage you to apply for this exciting opportunity to join our team as a Senior Data Analyst. Closing date: 30th April 2024 Interview Date: May 21 st Tuesday 2024 ?
Apr 16, 2024
Full time
Senior Data Analyst- Optimisation/Water Re-cycling £40,000 circa depending on skills and experience Permanent, full time. Based within the Anglian Water region - hybrid working (mixture of office and homeworking - possible site visits) Dive into a world of opportunity! Water Recycling?is at the heart of our?operations.?The key services that we are responsible for are?delivered by our?in-house, highly skilled workforce. We collect and treat the water that customers have used, returning it to the environment via rivers and coastal outlets. Our network includes 76,000 kilometres of sewers which feed over 1,000 water recycling centres. What you will be doing? As the Senior Data Analyst, you will be a seasoned professional, with extensive experience in data analysis. Your deep understanding of statistical methodologies, along with your proven track record of delivering actionable insights at a senior level, will ensure that Anglian Water becomes as operationally efficient as possible. Using analytics to identify opportunities will only enhance the performance and strategic decision making going forward. The Senior Data Analyst (SDA) will leverage their extensive knowledge and expertise in analytics to build advanced analytics products and provide actionable insights that add significant value to the business. As a trusted partner to the business, the SDA will work proactively to support stakeholders with intelligence derived from data. This role requires a strong understanding of UX principles, statistics, and advanced coding to visualize complex data effectively. Key responsibilities include: Work proactively with senior stakeholders to understand opportunities for analytics to add value, taking a business partnering approach to add maximum value. Utilise your strong subject matter expertise and stakeholder network to seek analysis opportunities Seek to understand how users are using analytics products and suggest and coordinate potential enhancements and additions. Using data mining and data analysis skills to support the identification, development, validation and reporting associated with optimisation projects. Create compelling visualisations using a strong understanding of applied User Experience principles, translating complex data into understandable information to support business decisions using the most suitable medium Coach junior colleagues to improve their practice. Provide constructive product and practice feedback, regularly carrying our peer reviews. Actively engage with Enterprise Analytics standards, supporting development, implementation, and audit. What does it take to be a Senior Data Analyst? Strong technical skillset- competent user of IT, new technologies and advance knowledge of Microsoft excel & Power BI Excellent communication skills (written and verbal) with the ability to be able to adapt on the audience. Good data handling skills- analysis and interpretation Strong stakeholder management skillset - ability to influence and persuade multi-disciplinary teams? Methodical and systematic thinker- a process driven individual who can look at new ways of working, providing ideas around continuous improvement Advocate of collaboration with the capability to work autonomously too Good coaching and feedback skills. Full driving license As a valued employee, you'll be entitled to: Personal private health care Virtual GP for your household 23 days annual leave - rising with length of service rising with length of service as well as bank holidays with the option to swap Christmas and Easter holidays for those celebrated by your religion Flexible working dependent on your role Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle PPE and all tools provided Inclusion at Anglian Water Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women's Utility Network. If you are seasoned data analytics professional with a passion for driving business value through data-driven insights, we encourage you to apply for this exciting opportunity to join our team as a Senior Data Analyst. Closing date: 30th April 2024 Interview Date: May 21 st Tuesday 2024 ?
Job Title: Technical Business Analyst Contract Length: Six Months Location: United Kingdom Start date: ASAP Client Information: Be a part of a revolutionary change Our client has chosen to do something incredible. There are totally transforming their business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. Job Overview: We are seeking a highly skilled Technical Business Analyst to join our dynamic team. The ideal candidate will possess a strong blend of technical expertise and business acumen, with a focus on driving successful product development through effective requirement management, risk assessment, and stakeholder engagement. The Technical Business Analyst will play a crucial role in supporting the Product Owner (PO) and cross-functional teams in delivering innovative solutions that meet customer needs and drive business value. Key Responsibilities: Requirements Definition and Management : Collaborate with the PO in managing scope, defining requirements, and prioritizing activities. Contribute to selecting the appropriate requirements approach and facilitate stakeholder input. Establish requirements baselines, obtain formal agreement, and ensure traceability to source. Risk Management: Conduct basic risk management activities and maintain documentation of risks and mitigation actions. Business Situation Analysis: Investigate business situations to identify and analyze problems and opportunities. Contribute to recommending improvements and follow agreed standards and techniques. Feasibility Assessment : Identify possible options, undertake short-listing, and assess feasibility. Support preparation of business cases including effort/benefit analysis. Acceptance Testing: Assist the PO in developing acceptance criteria and execute test cases to ensure system functionality. Analyze and report on test activities, results, issues, and risks. Software Design: Undertake design of moderately complex software applications or components. Apply standards, guidelines, and collaborate in design reviews. User Experience Analysis and Design: Utilize appropriate techniques to develop user stories and elicit requirements. Design user interactions and experiences, translating concepts into prototypes. Release and Deployment: Lead assessment, planning, and design of release packages, ensuring adherence to processes. Additional Responsibilities: Consumer First: Be passionate about understanding and delighting consumers, acting upon data-driven insights. Empowering People: Provide clear direction, support, and feedback to empower team members. Forward Looking: Embrace curiosity, innovation, and timely decision-making to achieve our vision. Product Thinking / Delivery Focus: Drive outcomes, reduce dependencies, and fulfill commitments. Qualifications and Skills: Bachelor's degree with certifications in Agile methodologies. Strong experience in dynamic product management roles. Effective management of cross-functional teams in complex matrix organizations. Proficiency in stakeholder management and communication. Familiarity with SAFe principles and practices. Proven success in overseeing the product development lifecycle. Personal Attributes: Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to thrive in a fast-paced, collaborative environment. Continuous learner with a growth mindset. Passion for innovation and delivering customer-centric solutions. If you are a motivated individual with a passion for driving business success through innovative product solutions, we encourage you to apply and join our team of dedicated professionals.
Apr 16, 2024
Contractor
Job Title: Technical Business Analyst Contract Length: Six Months Location: United Kingdom Start date: ASAP Client Information: Be a part of a revolutionary change Our client has chosen to do something incredible. There are totally transforming their business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. Job Overview: We are seeking a highly skilled Technical Business Analyst to join our dynamic team. The ideal candidate will possess a strong blend of technical expertise and business acumen, with a focus on driving successful product development through effective requirement management, risk assessment, and stakeholder engagement. The Technical Business Analyst will play a crucial role in supporting the Product Owner (PO) and cross-functional teams in delivering innovative solutions that meet customer needs and drive business value. Key Responsibilities: Requirements Definition and Management : Collaborate with the PO in managing scope, defining requirements, and prioritizing activities. Contribute to selecting the appropriate requirements approach and facilitate stakeholder input. Establish requirements baselines, obtain formal agreement, and ensure traceability to source. Risk Management: Conduct basic risk management activities and maintain documentation of risks and mitigation actions. Business Situation Analysis: Investigate business situations to identify and analyze problems and opportunities. Contribute to recommending improvements and follow agreed standards and techniques. Feasibility Assessment : Identify possible options, undertake short-listing, and assess feasibility. Support preparation of business cases including effort/benefit analysis. Acceptance Testing: Assist the PO in developing acceptance criteria and execute test cases to ensure system functionality. Analyze and report on test activities, results, issues, and risks. Software Design: Undertake design of moderately complex software applications or components. Apply standards, guidelines, and collaborate in design reviews. User Experience Analysis and Design: Utilize appropriate techniques to develop user stories and elicit requirements. Design user interactions and experiences, translating concepts into prototypes. Release and Deployment: Lead assessment, planning, and design of release packages, ensuring adherence to processes. Additional Responsibilities: Consumer First: Be passionate about understanding and delighting consumers, acting upon data-driven insights. Empowering People: Provide clear direction, support, and feedback to empower team members. Forward Looking: Embrace curiosity, innovation, and timely decision-making to achieve our vision. Product Thinking / Delivery Focus: Drive outcomes, reduce dependencies, and fulfill commitments. Qualifications and Skills: Bachelor's degree with certifications in Agile methodologies. Strong experience in dynamic product management roles. Effective management of cross-functional teams in complex matrix organizations. Proficiency in stakeholder management and communication. Familiarity with SAFe principles and practices. Proven success in overseeing the product development lifecycle. Personal Attributes: Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to thrive in a fast-paced, collaborative environment. Continuous learner with a growth mindset. Passion for innovation and delivering customer-centric solutions. If you are a motivated individual with a passion for driving business success through innovative product solutions, we encourage you to apply and join our team of dedicated professionals.
My dynamic Client are dedicated to delivering exceptional customer experiences. They pride themselves on innovation, integrity, and a commitment to exceeding customer expectations. As they continue to grow, they are seeking a talented and motivated Customer Experience Analyst to join their team. Position Overview: As a Customer Experience Analyst, you will play a critical role in shaping the understanding of customer interactions and driving improvements across all touchpoints. You will be responsible for analysing customer data, identifying trends, and providing actionable insights to enhance the overall customer experience. This role offers an exciting opportunity to collaborate cross-functionally, leverage data-driven strategies, and make a significant impact on customer satisfaction and loyalty. Key Responsibilities: Conduct in-depth analysis of customer feedback, survey data, and operational metrics to identify key drivers of customer satisfaction and loyalty. Utilize advanced analytics techniques to uncover insights and trends that inform decision-making and drive continuous improvement efforts. Collaborate with cross-functional teams, including Marketing, Sales, Product Development, and Operations, to develop and implement initiatives that enhance the customer experience. Develop and maintain comprehensive reports and dashboards to track KPIs, monitor performance, and communicate findings to stakeholders at all levels of the organization. Proactively identify opportunities to streamline processes, resolve customer pain points, and optimize the end-to-end customer journey. Stay informed about industry trends, best practices, and emerging technologies related to customer experience management. Qualifications: Bachelor's degree in Business Administration, Marketing, Statistics, or related field. Master's degree preferred. 2+ years of experience in a customer experience, analytics, or related role. Strong analytical skills with the ability to interpret data sets and generate actionable insights. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders. Detail-oriented mindset with a commitment to accuracy and quality in all work. Proven track record of driving results and implementing successful initiatives to improve customer satisfaction and loyalty. Benefits: Competitive salary and benefits package Opportunities for professional development and advancement Collaborative and inclusive work environment Flexible work arrangements Health and wellness programs Company-sponsored events and activities Please send an immediate response for more information on the role/Client.
Apr 16, 2024
Full time
My dynamic Client are dedicated to delivering exceptional customer experiences. They pride themselves on innovation, integrity, and a commitment to exceeding customer expectations. As they continue to grow, they are seeking a talented and motivated Customer Experience Analyst to join their team. Position Overview: As a Customer Experience Analyst, you will play a critical role in shaping the understanding of customer interactions and driving improvements across all touchpoints. You will be responsible for analysing customer data, identifying trends, and providing actionable insights to enhance the overall customer experience. This role offers an exciting opportunity to collaborate cross-functionally, leverage data-driven strategies, and make a significant impact on customer satisfaction and loyalty. Key Responsibilities: Conduct in-depth analysis of customer feedback, survey data, and operational metrics to identify key drivers of customer satisfaction and loyalty. Utilize advanced analytics techniques to uncover insights and trends that inform decision-making and drive continuous improvement efforts. Collaborate with cross-functional teams, including Marketing, Sales, Product Development, and Operations, to develop and implement initiatives that enhance the customer experience. Develop and maintain comprehensive reports and dashboards to track KPIs, monitor performance, and communicate findings to stakeholders at all levels of the organization. Proactively identify opportunities to streamline processes, resolve customer pain points, and optimize the end-to-end customer journey. Stay informed about industry trends, best practices, and emerging technologies related to customer experience management. Qualifications: Bachelor's degree in Business Administration, Marketing, Statistics, or related field. Master's degree preferred. 2+ years of experience in a customer experience, analytics, or related role. Strong analytical skills with the ability to interpret data sets and generate actionable insights. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders. Detail-oriented mindset with a commitment to accuracy and quality in all work. Proven track record of driving results and implementing successful initiatives to improve customer satisfaction and loyalty. Benefits: Competitive salary and benefits package Opportunities for professional development and advancement Collaborative and inclusive work environment Flexible work arrangements Health and wellness programs Company-sponsored events and activities Please send an immediate response for more information on the role/Client.