Job Title: Infrastructure Operations Service Lead Role Type: Perm Location: Hybrid (Onsite once a fortnight) Salary: Competitive Are you a hands-on DevOps engineer fuelled by the thrill of troubleshooting and the challenge of reverse engineering? We're seeking an exceptional individual with a deep-rooted passion for unravelling complex problems and optimizing operational efficiency. As an Infrastructure Operational Service Lead, you'll be at the forefront of our dynamic team, harnessing your extensive knowledge across a spectrum of technologies to ensure our infrastructure operates seamlessly. Requirements: Proficiency in Linux, Kubernetes, Networking, Databases, Queues, Azure Cloud, and scripting automation. Strong understanding of DevOps practices and Infrastructure as Code. Experience with Application CI/CD workflows using Azure DevOps and/or Jenkins. Thorough grasp of cloud security principles, especially within the Azure environment. Familiarity with java-based microservices platforms running in containers. Responsibilities: Serve as the primary escalation point for live incidents, demonstrating poise under pressure. Identify and troubleshoot issues in live environments, employing your analytical prowess. Lead live incident meetings, effectively triaging and steering resolutions. Own and drive the resolution process for live incidents, ensuring swift restoration. Review live change requests, assessing their platform impact meticulously. Manage both technical and non-technical stakeholders adeptly, fostering collaboration. Design and implement automated solutions to streamline manual processes in our Live Service. Execute a comprehensive range of DevOps tasks, setting and enforcing standards and best practices. Efficiently manage the support rota, ensuring round-the-clock coverage. Provide mentorship and guidance to team members, fostering a culture of growth and excellence. Essential: Minimum of 12 years of experience in the field, demonstrating a track record of leadership and technical prowess. SC Clearance or eligibility to be SC Cleared. If you're ready to embark on a rewarding journey where your expertise makes a tangible impact, apply now!
Apr 19, 2024
Full time
Job Title: Infrastructure Operations Service Lead Role Type: Perm Location: Hybrid (Onsite once a fortnight) Salary: Competitive Are you a hands-on DevOps engineer fuelled by the thrill of troubleshooting and the challenge of reverse engineering? We're seeking an exceptional individual with a deep-rooted passion for unravelling complex problems and optimizing operational efficiency. As an Infrastructure Operational Service Lead, you'll be at the forefront of our dynamic team, harnessing your extensive knowledge across a spectrum of technologies to ensure our infrastructure operates seamlessly. Requirements: Proficiency in Linux, Kubernetes, Networking, Databases, Queues, Azure Cloud, and scripting automation. Strong understanding of DevOps practices and Infrastructure as Code. Experience with Application CI/CD workflows using Azure DevOps and/or Jenkins. Thorough grasp of cloud security principles, especially within the Azure environment. Familiarity with java-based microservices platforms running in containers. Responsibilities: Serve as the primary escalation point for live incidents, demonstrating poise under pressure. Identify and troubleshoot issues in live environments, employing your analytical prowess. Lead live incident meetings, effectively triaging and steering resolutions. Own and drive the resolution process for live incidents, ensuring swift restoration. Review live change requests, assessing their platform impact meticulously. Manage both technical and non-technical stakeholders adeptly, fostering collaboration. Design and implement automated solutions to streamline manual processes in our Live Service. Execute a comprehensive range of DevOps tasks, setting and enforcing standards and best practices. Efficiently manage the support rota, ensuring round-the-clock coverage. Provide mentorship and guidance to team members, fostering a culture of growth and excellence. Essential: Minimum of 12 years of experience in the field, demonstrating a track record of leadership and technical prowess. SC Clearance or eligibility to be SC Cleared. If you're ready to embark on a rewarding journey where your expertise makes a tangible impact, apply now!
R ole: Software Engineer (Senior) Location: Central London (Remote) Salary: 40,000 - 55,000 My client is seeking a skilled software engineer with a solid foundation in both C# and AWS. This position offers the opportunity to work in two highly coveted industries: Gaming and Blockchain Services. In this role, you will collaborate closely with the technical director and multiple senior developers. Your primary responsibilities will include developing back-end services and assisting in the management of infrastructure servers on a daily basis. Required Skills/Qualifications: Bachelor's or Master's Degree in Computer Science or a related field. Strong grasp of C# programming language. Comprehensive understanding of Networking, API Structure, and Optimization principles. Extensive knowledge and proficiency in AWS technologies (DynamoDB, RDS, Cloudfront). Proficiency in front-end development, with expertise in JavaScript, TypeScript, or Svelte. Familiarity with Blazor is advantageous. Analytical experience, particularly with databases like PostgreSQL, MySQL, etc., is beneficial= Key Responsibilities: Development of features for platform related products. Designing and implementing features for platform-related products. Providing integration support for platform features within products. Creating support tools for the platform to effectively utilize data and functions in a user-friendly manner. Regular maintenance and enhancement of the platform's codebase. Scaling up development capacity for the platform team. If you are interested in finding out more, please APPLY & get in touch with Edward Technology on (phone number removed) or email .
Apr 19, 2024
Full time
R ole: Software Engineer (Senior) Location: Central London (Remote) Salary: 40,000 - 55,000 My client is seeking a skilled software engineer with a solid foundation in both C# and AWS. This position offers the opportunity to work in two highly coveted industries: Gaming and Blockchain Services. In this role, you will collaborate closely with the technical director and multiple senior developers. Your primary responsibilities will include developing back-end services and assisting in the management of infrastructure servers on a daily basis. Required Skills/Qualifications: Bachelor's or Master's Degree in Computer Science or a related field. Strong grasp of C# programming language. Comprehensive understanding of Networking, API Structure, and Optimization principles. Extensive knowledge and proficiency in AWS technologies (DynamoDB, RDS, Cloudfront). Proficiency in front-end development, with expertise in JavaScript, TypeScript, or Svelte. Familiarity with Blazor is advantageous. Analytical experience, particularly with databases like PostgreSQL, MySQL, etc., is beneficial= Key Responsibilities: Development of features for platform related products. Designing and implementing features for platform-related products. Providing integration support for platform features within products. Creating support tools for the platform to effectively utilize data and functions in a user-friendly manner. Regular maintenance and enhancement of the platform's codebase. Scaling up development capacity for the platform team. If you are interested in finding out more, please APPLY & get in touch with Edward Technology on (phone number removed) or email .
Technical Services Manager Sheffield Up to 45K (DOE) + Company Car This is a great opportunity for an ambitious IT professional to help elevate our clients Sheffield based business by identifying opportunities to enhance system efficiencies and drive technical advancement. The Technical Services Manager will play a crucial role in leading the IT department to deliver high-quality technical support services to clients. This role requires strong leadership skills, technical expertise, and a customer-centric approach to service delivery. Key responsibilities and day to day duties include: Oversee the day to day operations of the IT department, including ticket management and prioritization as well as resolution. Manage a small, but growing team of IT Engineers supporting them with their professional development (1-2-1's, training and any escalations) Develop and implement policies for best practise ensuring that these are adhered to by the team in order to improve efficiency. Maintain strong relationships with key stakeholders in the organisation, providing updates on the department, ideas to further develop the IT team and managing costs and budgets as well as any ongoing projects. Managing and maintaining the internal infrastructure (Network/ VPN systems/ Virtual machines and servers) In order to be successful at shortlisting stage you must have a minimum of 2 years managing an IT team/ department and 3+ years hands on technical experience with the likes of Windows operating systems and cloud technologies (Azure/ VMware/ Hyper V) Company benefits include: Flexible working options Enhanced maternity/ paternity pay Company Car Bonus scheme Company pension Health and Wellbeing programme Apply now! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Technical Services Manager Sheffield Up to 45K (DOE) + Company Car This is a great opportunity for an ambitious IT professional to help elevate our clients Sheffield based business by identifying opportunities to enhance system efficiencies and drive technical advancement. The Technical Services Manager will play a crucial role in leading the IT department to deliver high-quality technical support services to clients. This role requires strong leadership skills, technical expertise, and a customer-centric approach to service delivery. Key responsibilities and day to day duties include: Oversee the day to day operations of the IT department, including ticket management and prioritization as well as resolution. Manage a small, but growing team of IT Engineers supporting them with their professional development (1-2-1's, training and any escalations) Develop and implement policies for best practise ensuring that these are adhered to by the team in order to improve efficiency. Maintain strong relationships with key stakeholders in the organisation, providing updates on the department, ideas to further develop the IT team and managing costs and budgets as well as any ongoing projects. Managing and maintaining the internal infrastructure (Network/ VPN systems/ Virtual machines and servers) In order to be successful at shortlisting stage you must have a minimum of 2 years managing an IT team/ department and 3+ years hands on technical experience with the likes of Windows operating systems and cloud technologies (Azure/ VMware/ Hyper V) Company benefits include: Flexible working options Enhanced maternity/ paternity pay Company Car Bonus scheme Company pension Health and Wellbeing programme Apply now! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
1st Line Support Technician 20,000- 24,000 Harrogate I'm currently recruiting for a 1st Line Support Technician based at my clients Harrogate office on a full time permanent basis. They're looking for someone that has 1+ years experience, this could be a recent IT graduate/ someone that has just completed an IT apprenticeship or 1 years professional employment. If you have a skillset inclusive of the below, we would love to hear from you: Experience with Active Directory and password resets Knowledge of group policy Experience with M365 applications Knowledge of Windows Server/ Exchange Server Basic networking understanding- DNS, DHCP, TCP/IP Your responsibilities include: Serving as first point of contact for all clients/ internal staff members attempting resolution and escalating to the relevant team where necessary Provide remote assistance to users Diagnose and troubleshoot hardware/ software and networking queries Provide clear and accurate information in a friendly and approachable manner You will join a growing and dynamic service desk team, gaining support from your assigned team leader with various progression routes including being fast tracked to Technical Support Analyst, Senior IT Engineer, Modern Workplace Engineer, Projects Engineer, Field Engineer and other managerial roles. Apply now! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
1st Line Support Technician 20,000- 24,000 Harrogate I'm currently recruiting for a 1st Line Support Technician based at my clients Harrogate office on a full time permanent basis. They're looking for someone that has 1+ years experience, this could be a recent IT graduate/ someone that has just completed an IT apprenticeship or 1 years professional employment. If you have a skillset inclusive of the below, we would love to hear from you: Experience with Active Directory and password resets Knowledge of group policy Experience with M365 applications Knowledge of Windows Server/ Exchange Server Basic networking understanding- DNS, DHCP, TCP/IP Your responsibilities include: Serving as first point of contact for all clients/ internal staff members attempting resolution and escalating to the relevant team where necessary Provide remote assistance to users Diagnose and troubleshoot hardware/ software and networking queries Provide clear and accurate information in a friendly and approachable manner You will join a growing and dynamic service desk team, gaining support from your assigned team leader with various progression routes including being fast tracked to Technical Support Analyst, Senior IT Engineer, Modern Workplace Engineer, Projects Engineer, Field Engineer and other managerial roles. Apply now! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Alexander Mann Solutions - Public Sector Resourcing
Manchester, Lancashire
Data Engineer Contract Term: 6 Months Contracting Authority: DWP Location: Leeds, Manchester, Blackpool, Newcastle and Sheffield (Hybrid working) The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment Increase saving for, and security in later life Create a fair and affordable welfare system which improves the life chances of children Deliver outstanding services to our customers and claimants Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity As a Data Engineer your main responsibilities will be: Translate business requirements to ensure they are clear and robust and can be transformed into reusable production ready code and / or effective data models. Define version control mechanisms and strategies for the source code of products. Support Quality Assurance colleagues and Data Managers responsible for the day-to-day testing and live running of data products and services. Shape solutions in a fit for purpose way; following the agreed principles and contribute to the overall Data Engineer Development lifecycle. Perform data profiling and quality measurements. Designing and developing reusable metadata libraries. Owning the stability of new products designed, including the on-going robustness, resilience and stability of these products. Identifying, managing and resolving issues preventing the delivery or continuous development of products; and Supporting the growth of the team, by keeping abreast of market and industry trends, and You'll have relevant experience in: Strong experience of programming languages Python Pyspark SQL (Hive SQL/Spark SQL) Bash Hue GitHub/Lab (*Version Controls), Azkaban (or similar scheduling tools) CI/CD (*Concourse or similar) R-Studio Juypter-Lab Kafka If this role sounds like something that you would be interested in, please click the link to apply or get in touch with Rishon Reid
Apr 19, 2024
Contractor
Data Engineer Contract Term: 6 Months Contracting Authority: DWP Location: Leeds, Manchester, Blackpool, Newcastle and Sheffield (Hybrid working) The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment Increase saving for, and security in later life Create a fair and affordable welfare system which improves the life chances of children Deliver outstanding services to our customers and claimants Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity As a Data Engineer your main responsibilities will be: Translate business requirements to ensure they are clear and robust and can be transformed into reusable production ready code and / or effective data models. Define version control mechanisms and strategies for the source code of products. Support Quality Assurance colleagues and Data Managers responsible for the day-to-day testing and live running of data products and services. Shape solutions in a fit for purpose way; following the agreed principles and contribute to the overall Data Engineer Development lifecycle. Perform data profiling and quality measurements. Designing and developing reusable metadata libraries. Owning the stability of new products designed, including the on-going robustness, resilience and stability of these products. Identifying, managing and resolving issues preventing the delivery or continuous development of products; and Supporting the growth of the team, by keeping abreast of market and industry trends, and You'll have relevant experience in: Strong experience of programming languages Python Pyspark SQL (Hive SQL/Spark SQL) Bash Hue GitHub/Lab (*Version Controls), Azkaban (or similar scheduling tools) CI/CD (*Concourse or similar) R-Studio Juypter-Lab Kafka If this role sounds like something that you would be interested in, please click the link to apply or get in touch with Rishon Reid
Role: IT Field Engineer Location: East Midlands with 2 days a week in the office/ travel across the UK Salary: Negotiable based on experience and location Does working with various clients excite you, with each week being different? If it does, I think you should read on, this might just be the role you ve been looking for! You will be involved in different types of work ranging from installations and migrations to troubleshooting complex situations. This isn t a role for a shrinking violet as you will be engaging with various people across the business and will be able to communicate at all levels. You will have your head in the clouds, ideally the Azure cloud, however, if you have worked with AWS and have dabbled with Azure then that s not an issue. Deploying and managing services in the cloud is advantageous, as well as working with VMware, vSphere, or Microsoft Hyper-V. The key skill set needed for this role is the ability to manage and configure Microsoft applications, undertake system migrations and upgrades, and you re able to manage cloud services. They are a great team and offer a positive working environment. They offer full support and training for this role, so you won t be hung out to dry. If you want more information on this role, please get in touch. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect regardless of background.
Apr 19, 2024
Full time
Role: IT Field Engineer Location: East Midlands with 2 days a week in the office/ travel across the UK Salary: Negotiable based on experience and location Does working with various clients excite you, with each week being different? If it does, I think you should read on, this might just be the role you ve been looking for! You will be involved in different types of work ranging from installations and migrations to troubleshooting complex situations. This isn t a role for a shrinking violet as you will be engaging with various people across the business and will be able to communicate at all levels. You will have your head in the clouds, ideally the Azure cloud, however, if you have worked with AWS and have dabbled with Azure then that s not an issue. Deploying and managing services in the cloud is advantageous, as well as working with VMware, vSphere, or Microsoft Hyper-V. The key skill set needed for this role is the ability to manage and configure Microsoft applications, undertake system migrations and upgrades, and you re able to manage cloud services. They are a great team and offer a positive working environment. They offer full support and training for this role, so you won t be hung out to dry. If you want more information on this role, please get in touch. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect regardless of background.
Focus Group Recruitment Ltd
Cranfield, Bedfordshire
EPOS Executive My client, a Leisure and entertainment company, has come to us with a requirement for a proactive and hands-on structured individual. The candidate should be capable of delivering various IT projects, from Server upgrades and Network maintenance to new business innovation and system-specific improvements to a unique hospitality management system. Of course, you will help in the day-to-day running of the infrastructure and core application itself, but hands-on project delivery and a can-do attitude must be your strength. Our client hosts a range of fantastic employment benefits from Healthcare, Independent pension schemes, 33 days of holiday, to name a few. If you're looking to work for an ambitious and fun company, look no further. Yes, it will be a challenging role, but for all the right reasons. Key Duties As an EPOS Executive, you will be responsible for configuring data onto tills, managing additions/amendments, creating new price keys and promotions, actioning price changes and supporting the businesses implementation of menu changes and EPOS Requests. You will also be updating Zonal & Qubica systems and running reports. Plus, you will be supporting our teams with daily queries. You will need to be solutions orientated, adaptable and have excellent attention to detail to match the fast-paced environment that you will be in. Exceptional service will be at the heart of your role. Overall, the role of an EPOS Executive is crucial in ensuring that the business has efficient, reliable, and secure electronic point-of-sale systems to support our daily operations. The candidate must have the ability to; Previous experience with Zonal EPOS System Familiar with Office 365 applications and Excel formula use Strong planning and organisational abilities Excellent communication skills A proven ability to work well under pressure within a fast-paced environment A quick learner with the ability to work effectively both individually and as part of a team Aptitudes Works autonomously. Good Communication skills. Personality Sharp, Articulate, Proactive. Salary £38,000 + 33 days hols (inc bank hols) + 1 day for birthday. Benefits Enhanced holiday entitlement 33 days per annum (inclusive of Bank Holidays) Enhanced Maternity, Paternity, Adoption leave Enhanced pension contribution 5% joint contribution Discretionary Bonus Scheme Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors Wagestream constant access to your earnings Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance 4 x annual salary A day off for your birthday Long Service Awards Location Cranfield, Bedfordshire NB: Ideally candidates will live no further than 45 minutes from the head office.
Apr 19, 2024
Full time
EPOS Executive My client, a Leisure and entertainment company, has come to us with a requirement for a proactive and hands-on structured individual. The candidate should be capable of delivering various IT projects, from Server upgrades and Network maintenance to new business innovation and system-specific improvements to a unique hospitality management system. Of course, you will help in the day-to-day running of the infrastructure and core application itself, but hands-on project delivery and a can-do attitude must be your strength. Our client hosts a range of fantastic employment benefits from Healthcare, Independent pension schemes, 33 days of holiday, to name a few. If you're looking to work for an ambitious and fun company, look no further. Yes, it will be a challenging role, but for all the right reasons. Key Duties As an EPOS Executive, you will be responsible for configuring data onto tills, managing additions/amendments, creating new price keys and promotions, actioning price changes and supporting the businesses implementation of menu changes and EPOS Requests. You will also be updating Zonal & Qubica systems and running reports. Plus, you will be supporting our teams with daily queries. You will need to be solutions orientated, adaptable and have excellent attention to detail to match the fast-paced environment that you will be in. Exceptional service will be at the heart of your role. Overall, the role of an EPOS Executive is crucial in ensuring that the business has efficient, reliable, and secure electronic point-of-sale systems to support our daily operations. The candidate must have the ability to; Previous experience with Zonal EPOS System Familiar with Office 365 applications and Excel formula use Strong planning and organisational abilities Excellent communication skills A proven ability to work well under pressure within a fast-paced environment A quick learner with the ability to work effectively both individually and as part of a team Aptitudes Works autonomously. Good Communication skills. Personality Sharp, Articulate, Proactive. Salary £38,000 + 33 days hols (inc bank hols) + 1 day for birthday. Benefits Enhanced holiday entitlement 33 days per annum (inclusive of Bank Holidays) Enhanced Maternity, Paternity, Adoption leave Enhanced pension contribution 5% joint contribution Discretionary Bonus Scheme Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors Wagestream constant access to your earnings Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance 4 x annual salary A day off for your birthday Long Service Awards Location Cranfield, Bedfordshire NB: Ideally candidates will live no further than 45 minutes from the head office.
Are you looking for an opportunity to work in a market-leading company? If the answer is 'Yes', Banham are looking for a Lock Service Administrator to join the Lock Service team. Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference . Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? IT literate with good knowledge of Microsoft Excel Word and Outlook. Great written and verbal communication skills. Experience delivering fantastic customer service within an operational environment. Good geographical knowledge of the Southeast, Inner and Greater London. Ability to understand develop and apply coaching methods within the role. Good diary management skills Ability to work as part of the team Be proactive and flexible Can prioritise and plan work under pressure to meet deadlines Strong organisational skills Courteous and professional Being confident, thorough and collaborative Ability to work as part of a team as well as being productive by yourself Main duties & key responsibilities: Respond to emails, phone calls, queries and post from customers, engineers, and colleagues Book and rebook customers appointments Check and order items for the engineering team as necessary? General administration duties? Departmental reports Diary management for engineers Apply geographical/postcode knowledge to book calls in efficiently? Enter customer and account data in the correct format into the company's computer systems following the company's data program techniques and procedures.? Verify customer and account data by reviewing, correcting, updating data from both systems when account information is incomplete, inaccurate or missing.? Secure customer information by destroying credit/debit card information once the card has been used to take payment.? In line with the Company Handbook, maintaining operations by following company policies and procedures; reporting needed changes to your nominated manager or the appropriate department.? Maintain customer confidence and protecting operations by keeping information confidential.? Contribute to team effort by accomplishing related results as needed? Index and file of office records? Photocopy, scan and bind as required? Maintain good customer relations? Provide the correct advice and procedures to any customer's inquiring about Key Registration Assist customers with order queries Process trade orders through the system? Liaise with other departments to fulfil customer queries and to book installation dates.? Process key fob requests and queries through post, email and over the phone.? Assist with queries on locks, gates & grilles and be able to liaise with other departments when necessary.? Provide overflow support to other departments by picking up calls and providing administrative assistance. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Subsidised Private Medical Cover after 12 months of service Auto-enrolment into our pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Apr 19, 2024
Full time
Are you looking for an opportunity to work in a market-leading company? If the answer is 'Yes', Banham are looking for a Lock Service Administrator to join the Lock Service team. Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference . Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? IT literate with good knowledge of Microsoft Excel Word and Outlook. Great written and verbal communication skills. Experience delivering fantastic customer service within an operational environment. Good geographical knowledge of the Southeast, Inner and Greater London. Ability to understand develop and apply coaching methods within the role. Good diary management skills Ability to work as part of the team Be proactive and flexible Can prioritise and plan work under pressure to meet deadlines Strong organisational skills Courteous and professional Being confident, thorough and collaborative Ability to work as part of a team as well as being productive by yourself Main duties & key responsibilities: Respond to emails, phone calls, queries and post from customers, engineers, and colleagues Book and rebook customers appointments Check and order items for the engineering team as necessary? General administration duties? Departmental reports Diary management for engineers Apply geographical/postcode knowledge to book calls in efficiently? Enter customer and account data in the correct format into the company's computer systems following the company's data program techniques and procedures.? Verify customer and account data by reviewing, correcting, updating data from both systems when account information is incomplete, inaccurate or missing.? Secure customer information by destroying credit/debit card information once the card has been used to take payment.? In line with the Company Handbook, maintaining operations by following company policies and procedures; reporting needed changes to your nominated manager or the appropriate department.? Maintain customer confidence and protecting operations by keeping information confidential.? Contribute to team effort by accomplishing related results as needed? Index and file of office records? Photocopy, scan and bind as required? Maintain good customer relations? Provide the correct advice and procedures to any customer's inquiring about Key Registration Assist customers with order queries Process trade orders through the system? Liaise with other departments to fulfil customer queries and to book installation dates.? Process key fob requests and queries through post, email and over the phone.? Assist with queries on locks, gates & grilles and be able to liaise with other departments when necessary.? Provide overflow support to other departments by picking up calls and providing administrative assistance. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Subsidised Private Medical Cover after 12 months of service Auto-enrolment into our pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
An exciting opportunity has arisen for a number of Installation Engineers to work within a busy and well organised IT Provider on an ongoing contract basis. This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients equipment. This role is initially for 6 months, but is likely to continue based on client demands. As a Field Service Engineer (EPOS / IT / Break-fix), you ll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix basic issues Great communication skills, to communicate with clients and colleagues alike As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role. As part of this role, it is essential that you Are able to undergo and pass a BS7858 vetting Level 5, includes Scottish Disclosure and Credit Check Have a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT / Break-fix) role, you ll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures Highly motivated and customer focused Confident to drive company vehicle As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role. Rates Standard day rate of £134.46 per day via an Umbrella company Any overtime (more than 10 hours a day inclusive of travel and 1 hour break) is paid at £20.96 per hour Monday - Saturday, Sunday rate £27.95 per hour On call rate £2.00 per hour with Sunday increase £3.00 per + relevant overtime rate per hour if called out Potential of further contract work in the future, permanent roles may be offered following a successful period of contracting Shift Pattern 5 days from 7, day work with a standard day between 8am - 6pm including travel time and 1 hour break No restriction of number of sites per day Consistency of work - 5 days per week Monday - Sunday (can be weekends) You will be required to complete On Call 1 in 3 weeks (for a full week, 7 days, 24/7 call out) additional payment will be made for on call Over time rates shall be paid when working over a 10 hour day inclusive of travel Expenses and van provided, along with a fuel card and travel expenses. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Apr 19, 2024
Contractor
An exciting opportunity has arisen for a number of Installation Engineers to work within a busy and well organised IT Provider on an ongoing contract basis. This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients equipment. This role is initially for 6 months, but is likely to continue based on client demands. As a Field Service Engineer (EPOS / IT / Break-fix), you ll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix basic issues Great communication skills, to communicate with clients and colleagues alike As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role. As part of this role, it is essential that you Are able to undergo and pass a BS7858 vetting Level 5, includes Scottish Disclosure and Credit Check Have a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT / Break-fix) role, you ll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures Highly motivated and customer focused Confident to drive company vehicle As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role. Rates Standard day rate of £134.46 per day via an Umbrella company Any overtime (more than 10 hours a day inclusive of travel and 1 hour break) is paid at £20.96 per hour Monday - Saturday, Sunday rate £27.95 per hour On call rate £2.00 per hour with Sunday increase £3.00 per + relevant overtime rate per hour if called out Potential of further contract work in the future, permanent roles may be offered following a successful period of contracting Shift Pattern 5 days from 7, day work with a standard day between 8am - 6pm including travel time and 1 hour break No restriction of number of sites per day Consistency of work - 5 days per week Monday - Sunday (can be weekends) You will be required to complete On Call 1 in 3 weeks (for a full week, 7 days, 24/7 call out) additional payment will be made for on call Over time rates shall be paid when working over a 10 hour day inclusive of travel Expenses and van provided, along with a fuel card and travel expenses. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Talk Staff Group Limited
Aylesbury, Buckinghamshire
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK. As a Field Service Engineer (EPOS / IT / Break-fix), you'll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix basic issues Great communication skills, to communicate with clients and colleagues alike This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients' equipment. This role is initially for 6 months, but is likely to continue based on client demands. As part of this role, it is essential that you Are able to undergo and pass a BS7858 vetting Level 5, includes Scottish Disclosure and Credit Check Have a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT / Break-fix) role, you'll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures Highly motivated and customer focused Confident to drive company vehicle As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role. Rates Standard day rate of £134.36 per day via an Umbrella company Any overtime (more than 10 hours a day inclusive of travel and 1 hour break) is paid at £20.96 per hour Monday - Saturday, Sunday rate £27.95 per hour On call rate £2.00 per hour with Sunday increase £3.00 per + relevant overtime rate per hour if called out Potential of further contract work in the future, permanent roles may be offered following a successful period of contracting Shift Pattern 5 days from 7, day work with a standard day between 8am - 6pm including travel time and 1 hour break No restriction of number of sites per day Consistency of work - 5 days per week Monday - Sunday (can be weekends) You will be required to complete On Call 1 in 3 weeks (for a full week, 7 days, 24/7 call out) additional payment will be made for on call Over time rates shall be paid when working over a 10 hour day inclusive of travel Expenses and van provided, along with a fuel card and travel expenses.
Apr 19, 2024
Contractor
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK. As a Field Service Engineer (EPOS / IT / Break-fix), you'll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix basic issues Great communication skills, to communicate with clients and colleagues alike This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients' equipment. This role is initially for 6 months, but is likely to continue based on client demands. As part of this role, it is essential that you Are able to undergo and pass a BS7858 vetting Level 5, includes Scottish Disclosure and Credit Check Have a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT / Break-fix) role, you'll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures Highly motivated and customer focused Confident to drive company vehicle As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role. Rates Standard day rate of £134.36 per day via an Umbrella company Any overtime (more than 10 hours a day inclusive of travel and 1 hour break) is paid at £20.96 per hour Monday - Saturday, Sunday rate £27.95 per hour On call rate £2.00 per hour with Sunday increase £3.00 per + relevant overtime rate per hour if called out Potential of further contract work in the future, permanent roles may be offered following a successful period of contracting Shift Pattern 5 days from 7, day work with a standard day between 8am - 6pm including travel time and 1 hour break No restriction of number of sites per day Consistency of work - 5 days per week Monday - Sunday (can be weekends) You will be required to complete On Call 1 in 3 weeks (for a full week, 7 days, 24/7 call out) additional payment will be made for on call Over time rates shall be paid when working over a 10 hour day inclusive of travel Expenses and van provided, along with a fuel card and travel expenses.
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK. As a Field Service Engineer (EPOS / IT / Break-fix), you'll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix basic issues Great communication skills, to communicate with clients and colleagues alike This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients' equipment. This role is initially for 6 months, but is likely to continue based on client demands. As part of this role, it is essential that you Are able to undergo and pass a BS7858 vetting Level 5, includes Scottish Disclosure and Credit Check Have a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT / Break-fix) role, you'll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures Highly motivated and customer focused Confident to drive company vehicle As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role. Rates Standard day rate of £134.46 per day via an Umbrella company Any overtime (more than 10 hours a day inclusive of travel and 1 hour break) is paid at £20.96 per hour Monday - Saturday, Sunday rate £27.95 per hour On call rate £2.00 per hour with Sunday increase £3.00 per + relevant overtime rate per hour if called out Potential of further contract work in the future, permanent roles may be offered following a successful period of contracting Shift Pattern 5 days from 7, day work with a standard day between 8am - 6pm including travel time and 1 hour break No restriction of number of sites per day Consistency of work - 5 days per week Monday - Sunday (can be weekends) You will be required to complete On Call 1 in 3 weeks (for a full week, 7 days, 24/7 call out) additional payment will be made for on call Over time rates shall be paid when working over a 10 hour day inclusive of travel Expenses and van provided, along with a fuel card and travel expenses.
Apr 19, 2024
Contractor
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK. As a Field Service Engineer (EPOS / IT / Break-fix), you'll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix basic issues Great communication skills, to communicate with clients and colleagues alike This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients' equipment. This role is initially for 6 months, but is likely to continue based on client demands. As part of this role, it is essential that you Are able to undergo and pass a BS7858 vetting Level 5, includes Scottish Disclosure and Credit Check Have a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT / Break-fix) role, you'll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures Highly motivated and customer focused Confident to drive company vehicle As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role. Rates Standard day rate of £134.46 per day via an Umbrella company Any overtime (more than 10 hours a day inclusive of travel and 1 hour break) is paid at £20.96 per hour Monday - Saturday, Sunday rate £27.95 per hour On call rate £2.00 per hour with Sunday increase £3.00 per + relevant overtime rate per hour if called out Potential of further contract work in the future, permanent roles may be offered following a successful period of contracting Shift Pattern 5 days from 7, day work with a standard day between 8am - 6pm including travel time and 1 hour break No restriction of number of sites per day Consistency of work - 5 days per week Monday - Sunday (can be weekends) You will be required to complete On Call 1 in 3 weeks (for a full week, 7 days, 24/7 call out) additional payment will be made for on call Over time rates shall be paid when working over a 10 hour day inclusive of travel Expenses and van provided, along with a fuel card and travel expenses.
Location: Based at client locations or working remotely Daily Rate: Negotiable - (a status determination assessment has been carried out and the outcome placed the role outside IR35) Type: Contract role for 6 months Start Date: ASAP The successful candidate will be responsible for designing, implementing, and overseeing the technical architecture of our .NET-based solutions. You will work closely with our development teams, clients, and stakeholders to ensure that our solutions meet the highest standards of performance, scalability, and reliability. The role is hands-on, taking designs through the implementation and deployment phases. About Us: Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. Responsibilities: Technical Architecture Design: Design and develop robust, scalable, and secure technical architectures for .NET-based solutions, considering factors such as performance, reliability, scalability, and security. Solution Development: Lead the development team in implementing the technical architecture, ensuring adherence to best practices, coding standards, and architectural principles. Stay abreast of the latest trends and advancements in .NET technologies and evaluate their potential impact on our projects. Make recommendations for adopting new tools, frameworks, and technologies when appropriate. Collaboration and communication: Collaborate effectively with development teams, project managers, clients, and stakeholders to understand requirements, communicate architectural decisions, and ensure alignment with project goals. Documentation: Create and maintain comprehensive technical documentation. Develop and document best practices, guidelines, and standards Experience/Qualifications required: Hold current SC level security clearance. Excellent communication and interpersonal skills. Bachelor's degree in computer science, Engineering or a related field Proven experience working as a Technical Architect with a focus on .Net Technologies. Deep understating of software architecture principles, design patterns and best practices Extensive hands-on experience with .NET framework, ASP.NET, C# and related technologies Strong proficiency in designing and implementing RESTful APIs and microservices architectures. Experience with cloud platforms such as Azure or AWS, including cloud-native development and deployment. Proficiency in database design and development using SQL Server or similar relational database management systems. Other Information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc acts as an Employment Business for this contract position
Apr 19, 2024
Full time
Location: Based at client locations or working remotely Daily Rate: Negotiable - (a status determination assessment has been carried out and the outcome placed the role outside IR35) Type: Contract role for 6 months Start Date: ASAP The successful candidate will be responsible for designing, implementing, and overseeing the technical architecture of our .NET-based solutions. You will work closely with our development teams, clients, and stakeholders to ensure that our solutions meet the highest standards of performance, scalability, and reliability. The role is hands-on, taking designs through the implementation and deployment phases. About Us: Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. Responsibilities: Technical Architecture Design: Design and develop robust, scalable, and secure technical architectures for .NET-based solutions, considering factors such as performance, reliability, scalability, and security. Solution Development: Lead the development team in implementing the technical architecture, ensuring adherence to best practices, coding standards, and architectural principles. Stay abreast of the latest trends and advancements in .NET technologies and evaluate their potential impact on our projects. Make recommendations for adopting new tools, frameworks, and technologies when appropriate. Collaboration and communication: Collaborate effectively with development teams, project managers, clients, and stakeholders to understand requirements, communicate architectural decisions, and ensure alignment with project goals. Documentation: Create and maintain comprehensive technical documentation. Develop and document best practices, guidelines, and standards Experience/Qualifications required: Hold current SC level security clearance. Excellent communication and interpersonal skills. Bachelor's degree in computer science, Engineering or a related field Proven experience working as a Technical Architect with a focus on .Net Technologies. Deep understating of software architecture principles, design patterns and best practices Extensive hands-on experience with .NET framework, ASP.NET, C# and related technologies Strong proficiency in designing and implementing RESTful APIs and microservices architectures. Experience with cloud platforms such as Azure or AWS, including cloud-native development and deployment. Proficiency in database design and development using SQL Server or similar relational database management systems. Other Information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc acts as an Employment Business for this contract position
I'm currently hiring for a Senior IT Field Engineer on behalf of an IT Managed Services Provider based in Fareham. You will be covering sites across Hampshire, Hertfordshire and London with the potential for staying away overnight depending on your distance from said location. Ideally, you'll be based in Central Hampshire. The successful candidate will wear many hats and be involved in support, project delivery and staff training. Below are some of the technologies you'll be working with: - Microsoft 365 - Hyper-V & VMware - Aruba - Veeam - SCCM This is a fantastic opportunity to join a fast-growing business that has an extensive and expanding client base! If this sounds interesting, please apply with your up-to-date CV for immediate consideration.
Apr 19, 2024
Full time
I'm currently hiring for a Senior IT Field Engineer on behalf of an IT Managed Services Provider based in Fareham. You will be covering sites across Hampshire, Hertfordshire and London with the potential for staying away overnight depending on your distance from said location. Ideally, you'll be based in Central Hampshire. The successful candidate will wear many hats and be involved in support, project delivery and staff training. Below are some of the technologies you'll be working with: - Microsoft 365 - Hyper-V & VMware - Aruba - Veeam - SCCM This is a fantastic opportunity to join a fast-growing business that has an extensive and expanding client base! If this sounds interesting, please apply with your up-to-date CV for immediate consideration.
Senior Technical Analyst, Infrastructure ServicesDeeside.Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team.AboutWith nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world.Job PurposeIn this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services.Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems.Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required.Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience.Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively.Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence.If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on
Apr 19, 2024
Full time
Senior Technical Analyst, Infrastructure ServicesDeeside.Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team.AboutWith nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world.Job PurposeIn this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services.Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems.Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required.Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience.Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively.Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence.If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on
Position: Customer Support Technician Our engineering industry client is seeking an experienced Customer Support Technician. . The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using our software. Perform software testing to identify bugs, glitches, and potential improvements before product release Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Guide customers through the resolution process, ensuring clear communication and understanding. Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system. Collaborate with other team members to escalate complex issues and ensure timely resolution. Maintain a high level of professionalism and customer service at all times. Keep up-to-date with product knowledge, technology trends, and best practices in customer support. Assist in creating and updating support documentation, manuals, and knowledge base articles. Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Experience using CRM systems for case logging and management. Excellent communication skills, both verbal and written. Ability to interact confidently and effectively with customers of all technical levels. Demonstrated patience, empathy, and professionalism when dealing with customers. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Flexibility to work in a dynamic and fast-paced environment
Apr 19, 2024
Full time
Position: Customer Support Technician Our engineering industry client is seeking an experienced Customer Support Technician. . The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using our software. Perform software testing to identify bugs, glitches, and potential improvements before product release Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Guide customers through the resolution process, ensuring clear communication and understanding. Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system. Collaborate with other team members to escalate complex issues and ensure timely resolution. Maintain a high level of professionalism and customer service at all times. Keep up-to-date with product knowledge, technology trends, and best practices in customer support. Assist in creating and updating support documentation, manuals, and knowledge base articles. Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Experience using CRM systems for case logging and management. Excellent communication skills, both verbal and written. Ability to interact confidently and effectively with customers of all technical levels. Demonstrated patience, empathy, and professionalism when dealing with customers. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Flexibility to work in a dynamic and fast-paced environment
Hardware Technical Manager Bournemouth area - Office/Hybrid working Salary: up to 75,000 I have a new opportunity to join my growing client, a company at the forefront of automation. They are looking to add a Hardware Technical Manager to their team, with strong server experience. You will be working on world class software, with a company that has been pioneering AI for the last 2 decades. Whilst initially the role would be more in-office than remote, once you are fully onboarded and to-grips with the team and service, there will be more opportunity for flexible working. Requirements: Bachelor's degree in Computer Science, Electrical Engineering, or related field Proven experience in a technical leadership role, with a focus on server management and restructuring Experience with C/C++ Deep understanding of server hardware architecture, components, and configurations Hands-on experience with server restructuring projects, including hardware upgrades, migrations, and consolidation efforts Strong knowledge of server virtualisation technologies and cloud platforms (e.g., AWS, Azure) Excellent project management skills, with the ability to prioritise tasks, manage timelines, and deliver results within budget constraints Strong communication skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders If you have strong experience with the skill set above, and the role looks like a great fit, then please send your updated CV to (url removed) and give me a call on (phone number removed) to discuss your application in further detail. INTERVIEW IMMEDIATELY - FAST OFFER Role: Hardware Technical Manager Salary: up to 75,000 Location: Bournemouth area - office/hybrid working In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Hardware Technical Manager Bournemouth area - Office/Hybrid working Salary: up to 75,000 I have a new opportunity to join my growing client, a company at the forefront of automation. They are looking to add a Hardware Technical Manager to their team, with strong server experience. You will be working on world class software, with a company that has been pioneering AI for the last 2 decades. Whilst initially the role would be more in-office than remote, once you are fully onboarded and to-grips with the team and service, there will be more opportunity for flexible working. Requirements: Bachelor's degree in Computer Science, Electrical Engineering, or related field Proven experience in a technical leadership role, with a focus on server management and restructuring Experience with C/C++ Deep understanding of server hardware architecture, components, and configurations Hands-on experience with server restructuring projects, including hardware upgrades, migrations, and consolidation efforts Strong knowledge of server virtualisation technologies and cloud platforms (e.g., AWS, Azure) Excellent project management skills, with the ability to prioritise tasks, manage timelines, and deliver results within budget constraints Strong communication skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders If you have strong experience with the skill set above, and the role looks like a great fit, then please send your updated CV to (url removed) and give me a call on (phone number removed) to discuss your application in further detail. INTERVIEW IMMEDIATELY - FAST OFFER Role: Hardware Technical Manager Salary: up to 75,000 Location: Bournemouth area - office/hybrid working In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Technician Our engineering industry client is seeking an IT Support Technician. The company provides excellent career progression opportunities. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using our software. Perform software testing to identify bugs, glitches, and potential improvements before product release Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Guide customers through the resolution process, ensuring clear communication and understanding. Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system. Collaborate with other team members to escalate complex issues and ensure timely resolution. Maintain a high level of professionalism and customer service at all times. Keep up-to-date with product knowledge, technology trends, and best practices in customer support. Assist in creating and updating support documentation, manuals, and knowledge base articles. Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Experience using CRM systems for case logging and management. Excellent communication skills, both verbal and written. Ability to interact confidently and effectively with customers of all technical levels. Demonstrated patience, empathy, and professionalism when dealing with customers. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Flexibility to work in a dynamic and fast-paced environment.
Apr 19, 2024
Full time
IT Support Technician Our engineering industry client is seeking an IT Support Technician. The company provides excellent career progression opportunities. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using our software. Perform software testing to identify bugs, glitches, and potential improvements before product release Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Guide customers through the resolution process, ensuring clear communication and understanding. Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system. Collaborate with other team members to escalate complex issues and ensure timely resolution. Maintain a high level of professionalism and customer service at all times. Keep up-to-date with product knowledge, technology trends, and best practices in customer support. Assist in creating and updating support documentation, manuals, and knowledge base articles. Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Experience using CRM systems for case logging and management. Excellent communication skills, both verbal and written. Ability to interact confidently and effectively with customers of all technical levels. Demonstrated patience, empathy, and professionalism when dealing with customers. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Flexibility to work in a dynamic and fast-paced environment.
Junior Project Manager (ICP/Utilities) Stirling, Scotland 40,000 - 45,000 + Progression + Training + Vehicle + Holidays + Pension Are you a graduate engineer with project management experience? On offer is the opportunity join an ambitious and rapidly growing company offering a junior project management role, excellent development opportunities and the ability to progress within the business? This rapidly growing company are a specialist in the design and consultancy of power systems for a range of sectors, and aim to provide a high quality service to their ever-growing client base. Due to their rapid expansion, they are now looking for a junior project manager to join their team. In this varied role, you will be working from home and commuting to client sites, liaising with customers, managing the allocated resources from design through to construction, and helping to grow and develop the business. You will receive excellent training and progression opportunities within the company. The ideal candidate will have an electrical engineering bachelor's degree and have a keen interest in managing projects within the power systems field. This is an exciting opportunity for a graduate engineer with project management experience who is looking to work alongside a highly skilled team and help develop the company as well as their own career. The Role: Managing the allocated resources from design through to construction Develop designs and construction drawings Assisting in the growth and development of the business Completing monthly reports, and carrying out cost forecasting and invoicing. The Person: Bachelor's degree in Electrical Engineering Strong interest in the development of power systems Full driving license and willing to commute to client sites in London, and nationwide when needed To apply for this role or to be considered for further roles, please click "Apply Now" or contact Aphi Sivakumar at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed
Apr 19, 2024
Full time
Junior Project Manager (ICP/Utilities) Stirling, Scotland 40,000 - 45,000 + Progression + Training + Vehicle + Holidays + Pension Are you a graduate engineer with project management experience? On offer is the opportunity join an ambitious and rapidly growing company offering a junior project management role, excellent development opportunities and the ability to progress within the business? This rapidly growing company are a specialist in the design and consultancy of power systems for a range of sectors, and aim to provide a high quality service to their ever-growing client base. Due to their rapid expansion, they are now looking for a junior project manager to join their team. In this varied role, you will be working from home and commuting to client sites, liaising with customers, managing the allocated resources from design through to construction, and helping to grow and develop the business. You will receive excellent training and progression opportunities within the company. The ideal candidate will have an electrical engineering bachelor's degree and have a keen interest in managing projects within the power systems field. This is an exciting opportunity for a graduate engineer with project management experience who is looking to work alongside a highly skilled team and help develop the company as well as their own career. The Role: Managing the allocated resources from design through to construction Develop designs and construction drawings Assisting in the growth and development of the business Completing monthly reports, and carrying out cost forecasting and invoicing. The Person: Bachelor's degree in Electrical Engineering Strong interest in the development of power systems Full driving license and willing to commute to client sites in London, and nationwide when needed To apply for this role or to be considered for further roles, please click "Apply Now" or contact Aphi Sivakumar at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed
Job Title: Installation Engineer- EPoS / IT Hardware Location: Buxton, Derbyshire Duration: Permanent An excellent opportunity for an EPoS Installation Engineer to join a company based in the Peak District to undertake swap out, installation and break fix throughout the UK. To be suitable for this position you would need to live within commuting distance to our offices. If you like to travel and see the whole of the UK this is an excellent opportunity for you. Company Van + Fuel + Overtime + Overnights The Role: Field Service Engineering - UK wide Undertake swap out/breakfix and installation of EPoS, payment and back office equipment, laser prints, network switches, pcs and servers in retail environments nationwide. 37.5 hours per week including 2 in every 5 weekends as part of a 5-man rota. Lots of overtime available. Working hours are 09:00-17:30 and 13:00-22:00, shift pattern is managed and fixed yearly so you can plan around your shifts. Experience Required: Engineering background. PC or IT hardware or EPoS break-fix experience highly advantageous. Full UK driving licence. Package: Salary negotiable based on experience Overtime = x1.5 22 Days holiday + Bank holidays Company van + Fuel card Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 19, 2024
Full time
Job Title: Installation Engineer- EPoS / IT Hardware Location: Buxton, Derbyshire Duration: Permanent An excellent opportunity for an EPoS Installation Engineer to join a company based in the Peak District to undertake swap out, installation and break fix throughout the UK. To be suitable for this position you would need to live within commuting distance to our offices. If you like to travel and see the whole of the UK this is an excellent opportunity for you. Company Van + Fuel + Overtime + Overnights The Role: Field Service Engineering - UK wide Undertake swap out/breakfix and installation of EPoS, payment and back office equipment, laser prints, network switches, pcs and servers in retail environments nationwide. 37.5 hours per week including 2 in every 5 weekends as part of a 5-man rota. Lots of overtime available. Working hours are 09:00-17:30 and 13:00-22:00, shift pattern is managed and fixed yearly so you can plan around your shifts. Experience Required: Engineering background. PC or IT hardware or EPoS break-fix experience highly advantageous. Full UK driving licence. Package: Salary negotiable based on experience Overtime = x1.5 22 Days holiday + Bank holidays Company van + Fuel card Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Senior Technical Analyst, Infrastructure Services Deeside. Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team. About With nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world. Job Purpose In this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services. Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems. Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required. Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience. Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively. Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence. If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on (phone number removed)
Apr 19, 2024
Full time
Senior Technical Analyst, Infrastructure Services Deeside. Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team. About With nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world. Job Purpose In this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services. Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems. Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required. Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience. Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively. Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence. If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on (phone number removed)