IT Service Desk Engineer

  • hireful.
  • Cambridge, Cambridgeshire
  • Nov 04, 2021
Full time Information Technology Telecommunications Helpdesk IT Support

Job Description

Are you a customer focussed IT Support individual looking to continue providing first class client support to some high-profile clients across the UK? You will be joining a growing MSP and will be part of a busy and constantly growing Support team. We are looking for IT professionals who are keen to continue developing their skills set, allowing them to progress within the organisation. This company pride themselves on developing their staff and promoting from within. We are looking for individuals at all levels from Junior-Senior.


Location: Cambridge

Salary: to £30k base, plus profit share bonus, 5% Pension, BUPA Healthcare, 25 days holiday etc

Hours: between 8am - 6:30pm mon-fri


What you will bring to the team:


  • Previous experience in an IT Support environment, proving support via phone, email etc.
  • Experience of remote service management
  • Experience of any of the following Microsoft tech would be beneficial: Azure AD, Office 365, SharePoint and virtualization with VMware vsphere.
  • Experience monitoring and troubleshooting performance issues.
  • Strong communication skills with the will to consistently provide a first-class service to clients.
  • A keen problem solver.

Keywords: It Service Desk Engineer, VMware, Azure Active Directory, IT Support Analyst, 1st Line Support, 2nd Line Support, Service Desk Engineer, IT Support Engineer, Desktop Support, IT Helpdesk Engineer, Office 365, Application Support, IT Support