Network Telephony Engineer

  • Michael Page Technology
  • Nov 04, 2021
Full time Information Technology Telecommunications Cisco CCNA

Job Description

This is an exciting opportunity to join an experienced technical team in Gloucestershire; installing, maintaining, upgrading and migrating network telephony services in line with defined practises and standards, ensuring acceptable levels of performance are maintained. The successful candidate will report to the Network Manager and will work closely with Infrastructure and Security teams to provide services to 2000 users.

Client Details

Our client are a well known in the not for profit and charities sector based in Gloucestershire.

Description

Our Customer is looking for a highly motivated and proactive Network Telephony Engineer with a minimum of 5 years' experience of supporting voice, telephony and VoIP solutions. This is a site based role in Gloucestershire.

This is an exciting opportunity to join an experienced technical team; installing, maintaining, upgrading and migrating network telephony services in line with defined practises and standards, ensuring acceptable levels of performance are maintained. The successful candidate will report to the ICT Network Manager and will work closely with the Infrastructure, and Security teams to provide services to 2000 users.

The role requires good communication skills, the ability to liaise with others in the organisation providing both technical support and advice. The Network Telephony Engineer will be expected to work with others, including 3rd party vendors on delivering technical projects.

Profile

The Network Telephony Engineer will have proven track record in the following:

  • Cisco and Microsoft Voice and VoIP technologies (including Cisco Unified Communications Manager, Skype for Business and Microsoft Teams) to a CCNP Level.
  • Cisco and Microsoft collaboration technologies (including Cisco Webex, Microsoft Teams)
  • SIP and ISDN Gateway Technologies (including Sonus and Cisco CUBE).
  • Contact centre solutions (including UCCX).
  • Knowledge of telephony recording and reporting solutions (including NICE and Tiger).
  • Routing/Switching experience and knowledge to a CCNA level.
  • Quality of service.
  • Migration from traditional desk phone solutions, to workstation based collaboration clients for PSTN capabilities.
  • Knowledge of load balancing technologies.
  • Knowledge of web and email proxy solutions (including Cisco Ironport and Symantec Cloud).
  • Knowledge of network monitoring solutions (including Solarwinds).
  • Knowledge of data centre network solutions (including Cisco ACI/NXOS).
  • Knowledge of Cisco wireless solutions (including AireOS and IOSXE).
  • Knowledge of Cisco identity provider solutions (including Cisco ISE).

Candidates must be willing to undergo the relevant security vetting for this role and contribute to 24/7 Network on call rota

Job Offer

Basic Salary up to £50,000

Up to £4,000 per annum for Oncall/shift allowance.

Flexible working/hybrid between on site and home - 37 hours per week

Fantastic benefits such as, On site parking & Gym, Annual leave, Pension scheme.