ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Are you looking for a client facing Business Analyst role? Can you broker pragmatic solutions between development teams and business stakeholders? Can you helping to refine requirements and broker consultative solutions? If so, we have an opportunity that can put you on the right track to becoming a Senior BA - working on transformational projects to re-design, re-engineer and enhance the client's supporting platforms. In addition to the above, experience of the end-to-end SDLC using both agile and waterfall approaches is a must, as well as experience of refining requirements and user stories with development teams. No presentations, or long drawn-out interview processes - just 2 informal 45 min remote chats; they'll be interested in your career, experience and what they can do to make your next career move. The role comes with an onsite gym, cafe, yoga room, bonus (paid quarterly) a personal allowance (1k) to improve upon your BA skills, pension, 25 days holiday and the chance to work in a grown-up environment (you choose what your working week looks like). Interested? Apply asap, with shortlisting taking place this week Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
Apr 17, 2024
Full time
Are you looking for a client facing Business Analyst role? Can you broker pragmatic solutions between development teams and business stakeholders? Can you helping to refine requirements and broker consultative solutions? If so, we have an opportunity that can put you on the right track to becoming a Senior BA - working on transformational projects to re-design, re-engineer and enhance the client's supporting platforms. In addition to the above, experience of the end-to-end SDLC using both agile and waterfall approaches is a must, as well as experience of refining requirements and user stories with development teams. No presentations, or long drawn-out interview processes - just 2 informal 45 min remote chats; they'll be interested in your career, experience and what they can do to make your next career move. The role comes with an onsite gym, cafe, yoga room, bonus (paid quarterly) a personal allowance (1k) to improve upon your BA skills, pension, 25 days holiday and the chance to work in a grown-up environment (you choose what your working week looks like). Interested? Apply asap, with shortlisting taking place this week Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
Our client is looking for an Applications Support Analyst to start ASAP on an initial 3 month contract with a view to extend thereafter. The position offers Hybrid working and will be Inside IR35, so you must trade via an accredited Umbrella company. Ideally you will have 3+ years of recent experience in a similiar capacity as an Applications Support Analyst. Skills/Competencies - Strong business application support experience and knowledge. - Logical troubleshooting capability - Strong verbal and written communication skills - Good organisation skills Key Responsibilities - Understand the key systems in use and able to provide assistance on a day-to-day basis. Becoming a fully competent systems administrator in a variety of business applications - Manage workload/helpdesk tickets using the internal helpdesk system. - Work with Application providers to ensure smooth running of systems and SLA s are adhered to. - To deliver key areas of internal changes such as online documents, workflows & products. - Able to troubleshoot issues in order to identify the root cause in order to provide a solution. Project accountability - Support the Change team for system changes and projects as required - Responsible for understanding and implementing system configuration required in support of new or changed functionality. - Assist users with identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business when required to do so - User Acceptance testing of new or changed functionality as determined by the Change team, identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business. - Ensuring that any new or updated services are transition into support and that it s been fully accepted in terms of support guides (both user and admin support), escalations paths, etc. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Apr 17, 2024
Contractor
Our client is looking for an Applications Support Analyst to start ASAP on an initial 3 month contract with a view to extend thereafter. The position offers Hybrid working and will be Inside IR35, so you must trade via an accredited Umbrella company. Ideally you will have 3+ years of recent experience in a similiar capacity as an Applications Support Analyst. Skills/Competencies - Strong business application support experience and knowledge. - Logical troubleshooting capability - Strong verbal and written communication skills - Good organisation skills Key Responsibilities - Understand the key systems in use and able to provide assistance on a day-to-day basis. Becoming a fully competent systems administrator in a variety of business applications - Manage workload/helpdesk tickets using the internal helpdesk system. - Work with Application providers to ensure smooth running of systems and SLA s are adhered to. - To deliver key areas of internal changes such as online documents, workflows & products. - Able to troubleshoot issues in order to identify the root cause in order to provide a solution. Project accountability - Support the Change team for system changes and projects as required - Responsible for understanding and implementing system configuration required in support of new or changed functionality. - Assist users with identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business when required to do so - User Acceptance testing of new or changed functionality as determined by the Change team, identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business. - Ensuring that any new or updated services are transition into support and that it s been fully accepted in terms of support guides (both user and admin support), escalations paths, etc. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation. Essential Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications. Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement. Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar) Some experience of systems integration. Excellent communication skills and strong work ethic Desirable Experience of any of the following - SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing In depth interfacing experience (APIs, Web Services, SSIS, etc) Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar) As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. This role is hybrid, with two days on site per week, with the rest working from home. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 16, 2024
Full time
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation. Essential Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications. Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement. Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar) Some experience of systems integration. Excellent communication skills and strong work ethic Desirable Experience of any of the following - SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing In depth interfacing experience (APIs, Web Services, SSIS, etc) Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar) As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. This role is hybrid, with two days on site per week, with the rest working from home. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Job Title: Technical Business Analyst Contract Length: Six Months Location: United Kingdom Start date: ASAP Client Information: Be a part of a revolutionary change Our client has chosen to do something incredible. There are totally transforming their business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. Job Overview: We are seeking a highly skilled Technical Business Analyst to join our dynamic team. The ideal candidate will possess a strong blend of technical expertise and business acumen, with a focus on driving successful product development through effective requirement management, risk assessment, and stakeholder engagement. The Technical Business Analyst will play a crucial role in supporting the Product Owner (PO) and cross-functional teams in delivering innovative solutions that meet customer needs and drive business value. Key Responsibilities: Requirements Definition and Management : Collaborate with the PO in managing scope, defining requirements, and prioritizing activities. Contribute to selecting the appropriate requirements approach and facilitate stakeholder input. Establish requirements baselines, obtain formal agreement, and ensure traceability to source. Risk Management: Conduct basic risk management activities and maintain documentation of risks and mitigation actions. Business Situation Analysis: Investigate business situations to identify and analyze problems and opportunities. Contribute to recommending improvements and follow agreed standards and techniques. Feasibility Assessment : Identify possible options, undertake short-listing, and assess feasibility. Support preparation of business cases including effort/benefit analysis. Acceptance Testing: Assist the PO in developing acceptance criteria and execute test cases to ensure system functionality. Analyze and report on test activities, results, issues, and risks. Software Design: Undertake design of moderately complex software applications or components. Apply standards, guidelines, and collaborate in design reviews. User Experience Analysis and Design: Utilize appropriate techniques to develop user stories and elicit requirements. Design user interactions and experiences, translating concepts into prototypes. Release and Deployment: Lead assessment, planning, and design of release packages, ensuring adherence to processes. Additional Responsibilities: Consumer First: Be passionate about understanding and delighting consumers, acting upon data-driven insights. Empowering People: Provide clear direction, support, and feedback to empower team members. Forward Looking: Embrace curiosity, innovation, and timely decision-making to achieve our vision. Product Thinking / Delivery Focus: Drive outcomes, reduce dependencies, and fulfill commitments. Qualifications and Skills: Bachelor's degree with certifications in Agile methodologies. Strong experience in dynamic product management roles. Effective management of cross-functional teams in complex matrix organizations. Proficiency in stakeholder management and communication. Familiarity with SAFe principles and practices. Proven success in overseeing the product development lifecycle. Personal Attributes: Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to thrive in a fast-paced, collaborative environment. Continuous learner with a growth mindset. Passion for innovation and delivering customer-centric solutions. If you are a motivated individual with a passion for driving business success through innovative product solutions, we encourage you to apply and join our team of dedicated professionals.
Apr 16, 2024
Contractor
Job Title: Technical Business Analyst Contract Length: Six Months Location: United Kingdom Start date: ASAP Client Information: Be a part of a revolutionary change Our client has chosen to do something incredible. There are totally transforming their business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. Job Overview: We are seeking a highly skilled Technical Business Analyst to join our dynamic team. The ideal candidate will possess a strong blend of technical expertise and business acumen, with a focus on driving successful product development through effective requirement management, risk assessment, and stakeholder engagement. The Technical Business Analyst will play a crucial role in supporting the Product Owner (PO) and cross-functional teams in delivering innovative solutions that meet customer needs and drive business value. Key Responsibilities: Requirements Definition and Management : Collaborate with the PO in managing scope, defining requirements, and prioritizing activities. Contribute to selecting the appropriate requirements approach and facilitate stakeholder input. Establish requirements baselines, obtain formal agreement, and ensure traceability to source. Risk Management: Conduct basic risk management activities and maintain documentation of risks and mitigation actions. Business Situation Analysis: Investigate business situations to identify and analyze problems and opportunities. Contribute to recommending improvements and follow agreed standards and techniques. Feasibility Assessment : Identify possible options, undertake short-listing, and assess feasibility. Support preparation of business cases including effort/benefit analysis. Acceptance Testing: Assist the PO in developing acceptance criteria and execute test cases to ensure system functionality. Analyze and report on test activities, results, issues, and risks. Software Design: Undertake design of moderately complex software applications or components. Apply standards, guidelines, and collaborate in design reviews. User Experience Analysis and Design: Utilize appropriate techniques to develop user stories and elicit requirements. Design user interactions and experiences, translating concepts into prototypes. Release and Deployment: Lead assessment, planning, and design of release packages, ensuring adherence to processes. Additional Responsibilities: Consumer First: Be passionate about understanding and delighting consumers, acting upon data-driven insights. Empowering People: Provide clear direction, support, and feedback to empower team members. Forward Looking: Embrace curiosity, innovation, and timely decision-making to achieve our vision. Product Thinking / Delivery Focus: Drive outcomes, reduce dependencies, and fulfill commitments. Qualifications and Skills: Bachelor's degree with certifications in Agile methodologies. Strong experience in dynamic product management roles. Effective management of cross-functional teams in complex matrix organizations. Proficiency in stakeholder management and communication. Familiarity with SAFe principles and practices. Proven success in overseeing the product development lifecycle. Personal Attributes: Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to thrive in a fast-paced, collaborative environment. Continuous learner with a growth mindset. Passion for innovation and delivering customer-centric solutions. If you are a motivated individual with a passion for driving business success through innovative product solutions, we encourage you to apply and join our team of dedicated professionals.
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme. The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation. Essential Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications. Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement. Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar) Some experience of systems integration. Excellent communication skills and strong work ethic Desirable Experience of any of the following - SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing In depth interfacing experience (APIs, Web Services, SSIS, etc) Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar) As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. This role is hybrid, with two days on site per week, with the rest working from home. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 16, 2024
Full time
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme. The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation. Essential Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications. Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement. Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar) Some experience of systems integration. Excellent communication skills and strong work ethic Desirable Experience of any of the following - SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing In depth interfacing experience (APIs, Web Services, SSIS, etc) Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar) As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. This role is hybrid, with two days on site per week, with the rest working from home. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
CENTRAL BEDFORDSHIRE COUNCIL
Shefford, Bedfordshire
An experienced SAP Support Officer with experience in financial processes in an enterprise environment is needed to join our team at the Central Bedfordshire Council based in Shefford on a full-time, hybrid working basis. Central Bedfordshire Council (CBC) has a leading Information Technology service with a forward-thinking approach that supports a modern and efficient local authority. We know that the right technology and support can transform services, improve outcomes for our residents, and boost the performance and productivity of our staff. This is a crucial role for CBC. It ensures that colleagues are supported in using S4/HANA for all areas of Finance (in particular, Accounts Receivable). The post holder will also be expected to recommend and implement improvements in our use of S4/HANA (especially for the Finance module). The Council is engaged in an increasingly transformational approach to service provision, and IT is critical to the success of this as we drive a digital-first agenda to ensure staff are engaged in activities that add the greatest value. This is an excellent opportunity to progress your career with a well-established company! About the Role We currently have a vacancy in the IT SAP team for an experienced SAP Support Officer, reporting to the IT Application Support Manager. The SAP Support Officer will work with S4/HANA, Fiori, SAP Analytics Cloud as well as our standard Microsoft products. You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month. Key Responsibilities: Think analytically and solve complex problems as part of providing support for S4/HANA Look for opportunities for improving the use of S4/HANA within the Council Deliver and document processes and procedures Work with multiple other teams across the Council, including IT teams, operations, projects, service desk, etc Required Experience: Experience in financial processes in an enterprise environment Experience in supporting and completing configuration of SAP (preferably S4/HANA) Knowledge and experience of Fiori and/or other SAP products (e.g. SAP BTP) Knowledge and experience of SAP Analytics Cloud (SAC) Some exposure to Local Government Required Skills: As a confident and great communicator in complex IT environments, you will be able to explain and discuss highly technical concepts/issues and solutions with a variety of stakeholders Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) -? This is a valuable part of our rewards package for employees and includes life insurance The opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) A comprehensive IT package to support you to work safely and effectively Annually paid social work fees? for qualified social workers in adults and children's (including senior practitioners) and Team Managers? where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement gives you the option to work from home and access any of our? office locations A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions The ability to work abroad for up to a month a year Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; SAP Application Support Specialist, SAP User Support Technician, SAP System Support Coordinator, SAP IT Support Officer, SAP Customer Support Representative, SAP Operations Support Analyst, and SAP Technical Support Agent may also be considered for this role.
Apr 16, 2024
Full time
An experienced SAP Support Officer with experience in financial processes in an enterprise environment is needed to join our team at the Central Bedfordshire Council based in Shefford on a full-time, hybrid working basis. Central Bedfordshire Council (CBC) has a leading Information Technology service with a forward-thinking approach that supports a modern and efficient local authority. We know that the right technology and support can transform services, improve outcomes for our residents, and boost the performance and productivity of our staff. This is a crucial role for CBC. It ensures that colleagues are supported in using S4/HANA for all areas of Finance (in particular, Accounts Receivable). The post holder will also be expected to recommend and implement improvements in our use of S4/HANA (especially for the Finance module). The Council is engaged in an increasingly transformational approach to service provision, and IT is critical to the success of this as we drive a digital-first agenda to ensure staff are engaged in activities that add the greatest value. This is an excellent opportunity to progress your career with a well-established company! About the Role We currently have a vacancy in the IT SAP team for an experienced SAP Support Officer, reporting to the IT Application Support Manager. The SAP Support Officer will work with S4/HANA, Fiori, SAP Analytics Cloud as well as our standard Microsoft products. You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month. Key Responsibilities: Think analytically and solve complex problems as part of providing support for S4/HANA Look for opportunities for improving the use of S4/HANA within the Council Deliver and document processes and procedures Work with multiple other teams across the Council, including IT teams, operations, projects, service desk, etc Required Experience: Experience in financial processes in an enterprise environment Experience in supporting and completing configuration of SAP (preferably S4/HANA) Knowledge and experience of Fiori and/or other SAP products (e.g. SAP BTP) Knowledge and experience of SAP Analytics Cloud (SAC) Some exposure to Local Government Required Skills: As a confident and great communicator in complex IT environments, you will be able to explain and discuss highly technical concepts/issues and solutions with a variety of stakeholders Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) -? This is a valuable part of our rewards package for employees and includes life insurance The opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) A comprehensive IT package to support you to work safely and effectively Annually paid social work fees? for qualified social workers in adults and children's (including senior practitioners) and Team Managers? where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement gives you the option to work from home and access any of our? office locations A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions The ability to work abroad for up to a month a year Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; SAP Application Support Specialist, SAP User Support Technician, SAP System Support Coordinator, SAP IT Support Officer, SAP Customer Support Representative, SAP Operations Support Analyst, and SAP Technical Support Agent may also be considered for this role.
Robert Half Technology are assisting a global payment company to recruit for a Manual QA Test Analyst on 12 month contract, paying £300-£400 per day to start ASAP Role The Manual QA Test Analyst will be responsible for defining the testing requirements for releases and projects in the QA environment. Responsible for estimating time required to perform testing activities. Responsible for writing test case documentation, defining test data, running test cases, and reviewing results. Responsible for logging, tracking, and re-testing of defects through to resolution working closely with company outsourced development partner. Develop a business testing framework with related test cases, with the view to structure testing activities and make them as efficient as possible. Execute testing in QA environment. Where required, executes regression testing of production activities to ensure no impact to production activities. Performs QA environment change controls required before changes are deployed to production. Supporting company IT Security governance as accredited by IS0 27001. Profile The Manual QA Test Analyst will have at least three years' experience in a testing role. c3-5 years' experience as a QA Test Analyst Strong understanding of financial services and working capital solutions. Strong familiarity of Java, SAP core and related solutions. Excellent PC skills including Microsoft Word, Excel, PowerPoint. Experience of using Atlassian products (Jira, Test Rail, Confluence) Self-starter and able to work independently. An analytical approach to administration processes and an ability to identify and implement improvements for such processes. Company Market leading financial services organisation Recently hit record revenues/profits Offices globally including London Salary & Benefits £300 - £400 per day depending on experience The salary range/rates of pay is dependent upon your experience, qualifications or training . Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 16, 2024
Full time
Robert Half Technology are assisting a global payment company to recruit for a Manual QA Test Analyst on 12 month contract, paying £300-£400 per day to start ASAP Role The Manual QA Test Analyst will be responsible for defining the testing requirements for releases and projects in the QA environment. Responsible for estimating time required to perform testing activities. Responsible for writing test case documentation, defining test data, running test cases, and reviewing results. Responsible for logging, tracking, and re-testing of defects through to resolution working closely with company outsourced development partner. Develop a business testing framework with related test cases, with the view to structure testing activities and make them as efficient as possible. Execute testing in QA environment. Where required, executes regression testing of production activities to ensure no impact to production activities. Performs QA environment change controls required before changes are deployed to production. Supporting company IT Security governance as accredited by IS0 27001. Profile The Manual QA Test Analyst will have at least three years' experience in a testing role. c3-5 years' experience as a QA Test Analyst Strong understanding of financial services and working capital solutions. Strong familiarity of Java, SAP core and related solutions. Excellent PC skills including Microsoft Word, Excel, PowerPoint. Experience of using Atlassian products (Jira, Test Rail, Confluence) Self-starter and able to work independently. An analytical approach to administration processes and an ability to identify and implement improvements for such processes. Company Market leading financial services organisation Recently hit record revenues/profits Offices globally including London Salary & Benefits £300 - £400 per day depending on experience The salary range/rates of pay is dependent upon your experience, qualifications or training . Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
THE MAIN RESPONSIBILITIES INCLUDE BEING THE EXTERNAL ESCALATION POINT FOR THE CUSTOMER SUPPORT DESK, PROVIDING FIRST-TIME FIXES WHERE POSSIBLE, AND PROVIDING IT AND SOFTWARE SUPPORT FOR THEIR BESPOKE SOFTWARE AND HARDWARE APPLICATIONS. THE SOFTWARE IS FOR PHARMACY MEDICINE DISPENSERS The role will be conducted from their office in Chorley + with some remote work. The Main Duties & Responsibilities for the Trainee IT Support Analyst To provide telephone support to the user base utilising remote access tools Logging and categorising incoming calls and emails within our CRM system Active involvement in the documenting and updating of our knowledgebase Raising jobs for Engineers and liaising with them Taking ownership of incidents and progressing them quickly and efficiently Documenting issues/problems and raising them to the 2nd line team Experience and skills required from the or the Trainee IT Support Analyst Good general IT skills Problem-solving attitude and aptitude Good communication skills both written and verbal Good problem-solving skills Ability to manage own workload effectively Excellent time management skills Attention to detail An ability to Take Ownership What We Can Offer to the Trainee IT Support Analyst Can offer you an excellent salary of 23,700 base salary, plus overtime (average 2,000) plus salary review to 25k basic Plus + Training and a genuine career path with an additional benefits package If you are interested in this role, then please APPLY ASAP and we will be in touch with further details
Apr 16, 2024
Full time
THE MAIN RESPONSIBILITIES INCLUDE BEING THE EXTERNAL ESCALATION POINT FOR THE CUSTOMER SUPPORT DESK, PROVIDING FIRST-TIME FIXES WHERE POSSIBLE, AND PROVIDING IT AND SOFTWARE SUPPORT FOR THEIR BESPOKE SOFTWARE AND HARDWARE APPLICATIONS. THE SOFTWARE IS FOR PHARMACY MEDICINE DISPENSERS The role will be conducted from their office in Chorley + with some remote work. The Main Duties & Responsibilities for the Trainee IT Support Analyst To provide telephone support to the user base utilising remote access tools Logging and categorising incoming calls and emails within our CRM system Active involvement in the documenting and updating of our knowledgebase Raising jobs for Engineers and liaising with them Taking ownership of incidents and progressing them quickly and efficiently Documenting issues/problems and raising them to the 2nd line team Experience and skills required from the or the Trainee IT Support Analyst Good general IT skills Problem-solving attitude and aptitude Good communication skills both written and verbal Good problem-solving skills Ability to manage own workload effectively Excellent time management skills Attention to detail An ability to Take Ownership What We Can Offer to the Trainee IT Support Analyst Can offer you an excellent salary of 23,700 base salary, plus overtime (average 2,000) plus salary review to 25k basic Plus + Training and a genuine career path with an additional benefits package If you are interested in this role, then please APPLY ASAP and we will be in touch with further details
Business Analyst - Fixed Term Contract Our client is looking for a Business Analyst on a 2 year Fixed Term Contract to join ASAP. My client is looking to deliver a New Origination System project by analysing business processes, identifying improvement opportunities, and supporting the implementation of business requirements. Key skills & experience 5+ years experience in a Business Analyst or Process Analyst role Experience in business analysis, process reengineering and requirements definition Experience in financial services environment, preferably credit lending / loans / mortgages Strong commercial focus with the ability to assess the value of feature to be delivered Experience working in a collaborative environment with Agile (Scrum / Kanban) teams Excellent communication and facilitation skills Exposure to Atlassian products and Microsoft Sharepoint an advantage Role requirements Collaborate with business and technology stakeholders to elaborate the scope of the New Origination System project Conduct in-depth analysis of business processes, systems, and data to identify areas for improvement Utilize appropriate tools and techniques to interpret data, generate insights, and formulate recommendations Drive design and implementation of business and process improvements Utilize process mapping and modelling techniques to document future-state processes Identify key performance metrics and contribute to the development of a measurement framework to evaluate process performance and effectiveness. Identify and document business needs, use cases, and functions to inform system development processes Contribute to training and support of end-users to ensure successful adoption and utilization of new systems and processes Identify, escalate, and manage risks Contribute to the development and maintenance of the project repository where appropriate Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Apr 16, 2024
Full time
Business Analyst - Fixed Term Contract Our client is looking for a Business Analyst on a 2 year Fixed Term Contract to join ASAP. My client is looking to deliver a New Origination System project by analysing business processes, identifying improvement opportunities, and supporting the implementation of business requirements. Key skills & experience 5+ years experience in a Business Analyst or Process Analyst role Experience in business analysis, process reengineering and requirements definition Experience in financial services environment, preferably credit lending / loans / mortgages Strong commercial focus with the ability to assess the value of feature to be delivered Experience working in a collaborative environment with Agile (Scrum / Kanban) teams Excellent communication and facilitation skills Exposure to Atlassian products and Microsoft Sharepoint an advantage Role requirements Collaborate with business and technology stakeholders to elaborate the scope of the New Origination System project Conduct in-depth analysis of business processes, systems, and data to identify areas for improvement Utilize appropriate tools and techniques to interpret data, generate insights, and formulate recommendations Drive design and implementation of business and process improvements Utilize process mapping and modelling techniques to document future-state processes Identify key performance metrics and contribute to the development of a measurement framework to evaluate process performance and effectiveness. Identify and document business needs, use cases, and functions to inform system development processes Contribute to training and support of end-users to ensure successful adoption and utilization of new systems and processes Identify, escalate, and manage risks Contribute to the development and maintenance of the project repository where appropriate Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Security Operations Analyst SOC Analyst/InfoSec UP TO 550 p/d Umbrella 6-month initial contract Client HQ in Leeds with remote working options Start ASAP Are you a SOC Analyst / Security Operations Analyst looking for an exciting opportunity to join an organisation experiencing significant change / transformation across the IT Security function? Our client, a leading Insurance organisation based in Leeds are looking for a SOC Analyst to join them on an initial 6 - month contract to work across projects whilst providing BAU support. Responsibilities of the Security Operations Analyst: Good level of knowledge in network fundamentals, for example, OSI Stack, TCP/IP, DNS, HTTP(S), SMTP Good level of understanding in the approach threat actors take to attacking a network, phishing, port scanning, web application attacks, DDoS, lateral movement. Ability to analyse vulnerabilities and threats. Ability to review designs, procedures, and architectural diagrams. Ability to produce reports for distribution to senior management. Proven experience with commercial SIEM and EDR systems. Good knowledge of Cyber Security Incident Response processes & procedures. Ability to conduct thorough investigations into security incidents, analyse logs, and determine appropriate response actions. Build relationships with other teams to help influence decision-making across the organisation. Be able to explain the context of vulnerabilities to technical teams. We are also looking for a Security Operations Analyst with some InfoSec capabilities such as: Understanding of ISO27001 & NIST Cyber Security Frameworks Familiarity with risk management, risk acceptance processes Understanding of security assessments and mitigation controls Risk, compliance, process and procedure. This is a fantastic opportunity for a Security Operations Analyst to join an organisation at the early stages of an IT Security Transformation. Please apply to find out more! SOC Analyst / Security Operations Analyst - SIEM, Vulnerability Management, Firewalls, IAM -Configuration and Deployment of tooling, BAU reporting
Apr 16, 2024
Contractor
Security Operations Analyst SOC Analyst/InfoSec UP TO 550 p/d Umbrella 6-month initial contract Client HQ in Leeds with remote working options Start ASAP Are you a SOC Analyst / Security Operations Analyst looking for an exciting opportunity to join an organisation experiencing significant change / transformation across the IT Security function? Our client, a leading Insurance organisation based in Leeds are looking for a SOC Analyst to join them on an initial 6 - month contract to work across projects whilst providing BAU support. Responsibilities of the Security Operations Analyst: Good level of knowledge in network fundamentals, for example, OSI Stack, TCP/IP, DNS, HTTP(S), SMTP Good level of understanding in the approach threat actors take to attacking a network, phishing, port scanning, web application attacks, DDoS, lateral movement. Ability to analyse vulnerabilities and threats. Ability to review designs, procedures, and architectural diagrams. Ability to produce reports for distribution to senior management. Proven experience with commercial SIEM and EDR systems. Good knowledge of Cyber Security Incident Response processes & procedures. Ability to conduct thorough investigations into security incidents, analyse logs, and determine appropriate response actions. Build relationships with other teams to help influence decision-making across the organisation. Be able to explain the context of vulnerabilities to technical teams. We are also looking for a Security Operations Analyst with some InfoSec capabilities such as: Understanding of ISO27001 & NIST Cyber Security Frameworks Familiarity with risk management, risk acceptance processes Understanding of security assessments and mitigation controls Risk, compliance, process and procedure. This is a fantastic opportunity for a Security Operations Analyst to join an organisation at the early stages of an IT Security Transformation. Please apply to find out more! SOC Analyst / Security Operations Analyst - SIEM, Vulnerability Management, Firewalls, IAM -Configuration and Deployment of tooling, BAU reporting
Job Title: Service Desk Analyst Location: Edinburgh Salary: £24,000 - £28,000 Key Skills: MSP Background, O365, Azure, IOS, Microsoft, Teams As a leading IT solutions provider, our client prides themselves on fostering a culture of innovation, collaboration, and excellence. You'll find yourself surrounded by a team of passionate individuals dedicated to delivering top-tier IT services to a diverse range of clients. Join our client and become part of a dynamic team where your skills are valued, your ideas are heard, and your potential is limitless. The Role: So, what will you be doing as a Service Desk Analyst ? Respond promptly and effectively to incoming technical support tickets from clients. Perform in-depth troubleshooting and analysis of technical issues escalated from first-line support. Provide expert-level assistance to resolve complex IT problems related to hardware, software, and network infrastructure. Diagnose and resolve issues with operating systems, applications, and peripherals. Utilize remote access tools to troubleshoot and resolve issues for clients located off-site. Collaborate closely with other technicians to ensure timely resolution of escalated tickets. Document all troubleshooting steps, solutions, and outcomes in the ticketing system for future reference. Escalate unresolved issues to third-line support or appropriate IT teams for further investigation and resolution. Communicate effectively with clients to provide updates on the status of their technical support tickets. Proactively identify recurring issues and recommend improvements to prevent future incidents. Stay up-to-date on emerging technologies and industry best practices to enhance technical knowledge and skills. What are we looking for in our next Service Desk Analyst ? MSP Experience is highly desirable Office 365 On Premises infrastructure Azure infrastructure Desktop support Spam filtering Teams Telephony Microsoft Intune Microsoft SharePoint Document Libraries and One Drive Network configuration and support 3rd Party application support iOS Support Our client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Service Desk Analyst, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Service Desk Analyst, hit that apply button now! Perks and Benefits: Life insurance Private Medical Insurance and other Health benefits Group Income Protection Get your Birthday off! Annual Pay Progression Progression Path and Promotions Training provided to attain certifications. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining and we can discuss your application today! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 16, 2024
Full time
Job Title: Service Desk Analyst Location: Edinburgh Salary: £24,000 - £28,000 Key Skills: MSP Background, O365, Azure, IOS, Microsoft, Teams As a leading IT solutions provider, our client prides themselves on fostering a culture of innovation, collaboration, and excellence. You'll find yourself surrounded by a team of passionate individuals dedicated to delivering top-tier IT services to a diverse range of clients. Join our client and become part of a dynamic team where your skills are valued, your ideas are heard, and your potential is limitless. The Role: So, what will you be doing as a Service Desk Analyst ? Respond promptly and effectively to incoming technical support tickets from clients. Perform in-depth troubleshooting and analysis of technical issues escalated from first-line support. Provide expert-level assistance to resolve complex IT problems related to hardware, software, and network infrastructure. Diagnose and resolve issues with operating systems, applications, and peripherals. Utilize remote access tools to troubleshoot and resolve issues for clients located off-site. Collaborate closely with other technicians to ensure timely resolution of escalated tickets. Document all troubleshooting steps, solutions, and outcomes in the ticketing system for future reference. Escalate unresolved issues to third-line support or appropriate IT teams for further investigation and resolution. Communicate effectively with clients to provide updates on the status of their technical support tickets. Proactively identify recurring issues and recommend improvements to prevent future incidents. Stay up-to-date on emerging technologies and industry best practices to enhance technical knowledge and skills. What are we looking for in our next Service Desk Analyst ? MSP Experience is highly desirable Office 365 On Premises infrastructure Azure infrastructure Desktop support Spam filtering Teams Telephony Microsoft Intune Microsoft SharePoint Document Libraries and One Drive Network configuration and support 3rd Party application support iOS Support Our client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Service Desk Analyst, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Service Desk Analyst, hit that apply button now! Perks and Benefits: Life insurance Private Medical Insurance and other Health benefits Group Income Protection Get your Birthday off! Annual Pay Progression Progression Path and Promotions Training provided to attain certifications. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining and we can discuss your application today! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
I'm recruiting for an IT Support Analyst contractor to provide IT Support for users at a client based in Sheffield. This is an initial 6 month initial contract with scope to extend on a regular and ongoing 6 month basis and will involve a mixture of project work and BAU support. The role will require 5 days a week on-site in Sheffield and I will only be able to consider contractors within a commutable distance of Sheffield and with a valid driving license for this role, this will require travel to different sites in the Sheffield area and a company vehicle will be provided. In order to be considered for this role you will need to demonstrate knowledge and a background in: Hardware and Laptop/PC builds and support Remote and some telephone support MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. Customer service and communication Microsoft Windows 10/11 support Hardware and basic phone/network/printer troubleshooting End User Migrations Application Support If you feel you have the relevant experience please send your CV ASAP for consideration and a potential interview. This role has been deemed inside of scope for IR35 so contractors will need to work via an Adecco Group approved umbrella company for this contract. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 16, 2024
Full time
I'm recruiting for an IT Support Analyst contractor to provide IT Support for users at a client based in Sheffield. This is an initial 6 month initial contract with scope to extend on a regular and ongoing 6 month basis and will involve a mixture of project work and BAU support. The role will require 5 days a week on-site in Sheffield and I will only be able to consider contractors within a commutable distance of Sheffield and with a valid driving license for this role, this will require travel to different sites in the Sheffield area and a company vehicle will be provided. In order to be considered for this role you will need to demonstrate knowledge and a background in: Hardware and Laptop/PC builds and support Remote and some telephone support MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. Customer service and communication Microsoft Windows 10/11 support Hardware and basic phone/network/printer troubleshooting End User Migrations Application Support If you feel you have the relevant experience please send your CV ASAP for consideration and a potential interview. This role has been deemed inside of scope for IR35 so contractors will need to work via an Adecco Group approved umbrella company for this contract. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Salesforce Business Analyst An exciting opportunity has arisen for a Salesforce Business Analyst to join a leading private bank where you will be expected to go their Northampton office three times a week. This leading organisation are looking for a Salesforce Business Analyst who has experience of the Salesforce lifecycle as well as leading sprint teams. As the Salesforce Business Analyst you will be working closely with a wide range of stakeholders including Product Owners and Developers so being a confident communicator is essential. You will get the opportunity to work on several exciting and vital projects to ensure the development of the organisations Salesforce System continues to improve. The Salesforce Business Analyst will have a vast amount of experience working with the SFDC platform and partner ecosystems while also having knowledge of Agile ways of working to be able to hit the ground running. It is also important that you are a self-starter who has full application lifecycle knowledge including design, development, change control, UAT, deployment and supportable to work with a wide range of stakeholders. The interview process will be fully remote, and they are looking for candidates to start ASAP. Skills required for the Salesforce Business Analyst are: - Previous experience as a Salesforce Business Analyst- Knowledge Salesforce applications- Good communication skills, written and verbal to interact with key stakeholders. Salesforce Business Analyst / Business Analyst / Salesforce Administrator Location: Northampton (Hybrid, Three times a week in office) Salary: £55,000 - £65,000 Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy.
Apr 16, 2024
Full time
Salesforce Business Analyst An exciting opportunity has arisen for a Salesforce Business Analyst to join a leading private bank where you will be expected to go their Northampton office three times a week. This leading organisation are looking for a Salesforce Business Analyst who has experience of the Salesforce lifecycle as well as leading sprint teams. As the Salesforce Business Analyst you will be working closely with a wide range of stakeholders including Product Owners and Developers so being a confident communicator is essential. You will get the opportunity to work on several exciting and vital projects to ensure the development of the organisations Salesforce System continues to improve. The Salesforce Business Analyst will have a vast amount of experience working with the SFDC platform and partner ecosystems while also having knowledge of Agile ways of working to be able to hit the ground running. It is also important that you are a self-starter who has full application lifecycle knowledge including design, development, change control, UAT, deployment and supportable to work with a wide range of stakeholders. The interview process will be fully remote, and they are looking for candidates to start ASAP. Skills required for the Salesforce Business Analyst are: - Previous experience as a Salesforce Business Analyst- Knowledge Salesforce applications- Good communication skills, written and verbal to interact with key stakeholders. Salesforce Business Analyst / Business Analyst / Salesforce Administrator Location: Northampton (Hybrid, Three times a week in office) Salary: £55,000 - £65,000 Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy.
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst/Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting/fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support/application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator/customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 16, 2024
Full time
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst/Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting/fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support/application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator/customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
SOC Shift Leader ONSITE Hemel Hempstead, United Kingdom To continue improving the Security Operations Centre (SOC), a SOC Shift Leader is needed to join a top consulting firm that works in the aerospace, defence, and security sectors. My client is committed to providing a wide range of clients with effective and efficient services. Therefore, we are seeking SOC Shift Leader who can provide fresh perspectives and abilities to our innovative team. You will be leading and mentoring a small shift of SOC analysts who are eager to advance. This role is on a 24 X 7 shift pattern on site in Hemel Hempstead. Responsibilities: Monitor, triage, and investigate security incidents on critical client infrastructure. Lead a small team of SOC Analyst on shift. Conduct a thorough examination of system events, logs, and network traffic to spot any security flaws. Facilitate containment, eradication, and recovery efforts by offering support for incident response Help the team stay up to date on security operations, triage, and SOC tool expertise. In-depth reports for both technical and non-technical audiences should be prepared for managed customers. Using threat-informed defence and Mitre Att&ck, analyse and improve detection rules and use cases. Keep up to current and maintain documentation of security incidents, such as incident reports, analytical results, and mitigating techniques. Whenever necessary, participate in threat intelligence operations. Requirements: Proven experience in a Security Operations Centre. SIEM experience with Sentinel or Splunk. Knowledge and experience with the Mitre Att&ck Framework. Deep technical expertise in log data analysis and intrusion detection systems. Detail-oriented, with strong organizational and analytical skills. Ability to obtain and maintain SC level Security Clearance. Basic knowledge of client-server applications, multi-tier web applications, relational databases, firewalls, VPNs, and enterprise Anti-Virus products. Good understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP. Able to work shifts from our office in Hemel Hempstead. A great opportunity for a SOC professional to push there career forward in a challenging and exciting environment. Due to the high level of Security clearance required applicants must have been in the UK for the last 5 years and ideally be British citizens. If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Apr 16, 2024
Full time
SOC Shift Leader ONSITE Hemel Hempstead, United Kingdom To continue improving the Security Operations Centre (SOC), a SOC Shift Leader is needed to join a top consulting firm that works in the aerospace, defence, and security sectors. My client is committed to providing a wide range of clients with effective and efficient services. Therefore, we are seeking SOC Shift Leader who can provide fresh perspectives and abilities to our innovative team. You will be leading and mentoring a small shift of SOC analysts who are eager to advance. This role is on a 24 X 7 shift pattern on site in Hemel Hempstead. Responsibilities: Monitor, triage, and investigate security incidents on critical client infrastructure. Lead a small team of SOC Analyst on shift. Conduct a thorough examination of system events, logs, and network traffic to spot any security flaws. Facilitate containment, eradication, and recovery efforts by offering support for incident response Help the team stay up to date on security operations, triage, and SOC tool expertise. In-depth reports for both technical and non-technical audiences should be prepared for managed customers. Using threat-informed defence and Mitre Att&ck, analyse and improve detection rules and use cases. Keep up to current and maintain documentation of security incidents, such as incident reports, analytical results, and mitigating techniques. Whenever necessary, participate in threat intelligence operations. Requirements: Proven experience in a Security Operations Centre. SIEM experience with Sentinel or Splunk. Knowledge and experience with the Mitre Att&ck Framework. Deep technical expertise in log data analysis and intrusion detection systems. Detail-oriented, with strong organizational and analytical skills. Ability to obtain and maintain SC level Security Clearance. Basic knowledge of client-server applications, multi-tier web applications, relational databases, firewalls, VPNs, and enterprise Anti-Virus products. Good understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP. Able to work shifts from our office in Hemel Hempstead. A great opportunity for a SOC professional to push there career forward in a challenging and exciting environment. Due to the high level of Security clearance required applicants must have been in the UK for the last 5 years and ideally be British citizens. If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst / Application Support Analyst and embark on a rewarding career.This role is due to organic growth, the company specialize in ERP software and commercial business management solutions.In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting / fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support / application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator / customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you!This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester.Please apply to this advert or email your CV to . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 15, 2024
Full time
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst / Application Support Analyst and embark on a rewarding career.This role is due to organic growth, the company specialize in ERP software and commercial business management solutions.In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting / fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support / application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator / customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you!This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester.Please apply to this advert or email your CV to . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
METADATA CATALOGUER (DAM) Departments: Information Management Home Palace : Hampton Court Palace Status : Established/Permanent Salary: £33,200, Pro Rata Days/Hours of work: Part time, 14.4 hours/2 days per week About the role We are a team of people who love and look after six of the most wonderful palaces in the world: Hampton Court Palace, the Tower of London, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle and Gardens. We create space for spirits to stir and be stirred. We want everyone to feel welcome and accepted. We tell stories about the monarchs you know, and the lives you don't. We let people explore and we set minds racing. You will be joining our friendly and experienced Information Management team that looks after information and digital assets across all six palaces. We are currently recruiting for a Metadata Cataloguer to assist the Product Executive and Digital Asset Management (DAM) team that touches every part of the organisation including Conservation Collection Care and Collections Management, Public Engagement Retail, Press and Marketing and Membership. About you As a Metadata Cataloguer you will support, assist and help train users of the DAM system in the creation of metadata for digital assets and the entering of this metadata into the DAM system for each digital asset uploaded. You will catalogue DAM assets for various departments and promote the DAM system as the centralised repository of digital images, audio and video assets for palace-wide use. You will manage the DAM taxonomy and support the DAM Product Executive with the upgrade to a new version of the system. You will have an excellent eye for detail and be able to maintain a high level of accuracy under pressure. You will be a people-person who thrives on fostering good working relationships with the users of the DAM system. Based at Hampton Court Palace, you may be required to travel to our other sites on occasion. Closing date: Sunday 5 May 2024 1st Interview date : Thursday 16 May - Friday 17 May 2024 (online) 2nd Interview date: Tuesday 21 May 2024 (in-person) We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. Historic Royal Places is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background. You may also have experience in the following: SAP Business Data Analyst, Data Conversion, Business Analysis, Data Validation, Data Quality Management, Data Migration, Data Analysis, etc.REF-
Apr 15, 2024
Full time
METADATA CATALOGUER (DAM) Departments: Information Management Home Palace : Hampton Court Palace Status : Established/Permanent Salary: £33,200, Pro Rata Days/Hours of work: Part time, 14.4 hours/2 days per week About the role We are a team of people who love and look after six of the most wonderful palaces in the world: Hampton Court Palace, the Tower of London, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle and Gardens. We create space for spirits to stir and be stirred. We want everyone to feel welcome and accepted. We tell stories about the monarchs you know, and the lives you don't. We let people explore and we set minds racing. You will be joining our friendly and experienced Information Management team that looks after information and digital assets across all six palaces. We are currently recruiting for a Metadata Cataloguer to assist the Product Executive and Digital Asset Management (DAM) team that touches every part of the organisation including Conservation Collection Care and Collections Management, Public Engagement Retail, Press and Marketing and Membership. About you As a Metadata Cataloguer you will support, assist and help train users of the DAM system in the creation of metadata for digital assets and the entering of this metadata into the DAM system for each digital asset uploaded. You will catalogue DAM assets for various departments and promote the DAM system as the centralised repository of digital images, audio and video assets for palace-wide use. You will manage the DAM taxonomy and support the DAM Product Executive with the upgrade to a new version of the system. You will have an excellent eye for detail and be able to maintain a high level of accuracy under pressure. You will be a people-person who thrives on fostering good working relationships with the users of the DAM system. Based at Hampton Court Palace, you may be required to travel to our other sites on occasion. Closing date: Sunday 5 May 2024 1st Interview date : Thursday 16 May - Friday 17 May 2024 (online) 2nd Interview date: Tuesday 21 May 2024 (in-person) We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. Historic Royal Places is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background. You may also have experience in the following: SAP Business Data Analyst, Data Conversion, Business Analysis, Data Validation, Data Quality Management, Data Migration, Data Analysis, etc.REF-
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to 30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst / Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting / fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support / application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator / customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (url removed) . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 15, 2024
Full time
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to 30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst / Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting / fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support / application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator / customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (url removed) . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Robert Half Technology are assisting a global payment company to recruit for a QA Test Analyst on 12 month contract, paying £300-£450 per day to start ASAP Role The QA Test Analyst will be responsible for defining the testing requirements for releases and projects in the QA environment. Responsible for estimating time required to perform testing activities. Responsible for writing test case documentation, defining test data, running test cases, and reviewing results. Responsible for logging, tracking, and re-testing of defects through to resolution working closely with company outsourced development partner. Develop a business testing framework with related test cases, with the view to structure testing activities and make them as efficient as possible. Execute testing in QA environment. Where required, executes regression testing of production activities to ensure no impact to production activities. Performs QA environment change controls required before changes are deployed to production. Supporting company IT Security governance as accredited by IS0 27001. Profile The QA Test Analyst will have at least three years' experience in a testing role. Strong understanding of financial services and working capital solutions. Strong familiarity of Java, SAP core and related solutions. Excellent PC skills including Microsoft Word, Excel, PowerPoint. Experience of using Atlassian products (Jira, Test Rail, Confluence) Self-starter and able to work independently. An analytical approach to administration processes and an ability to identify and implement improvements for such processes. Company Global market leading financial services organisation Recently hit record revenues/profits Offices globally including London Salary & Benefits £300 - £500 per day depending on experience The salary range/rates of pay is dependent upon your experience, qualifications or training . Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 15, 2024
Full time
Robert Half Technology are assisting a global payment company to recruit for a QA Test Analyst on 12 month contract, paying £300-£450 per day to start ASAP Role The QA Test Analyst will be responsible for defining the testing requirements for releases and projects in the QA environment. Responsible for estimating time required to perform testing activities. Responsible for writing test case documentation, defining test data, running test cases, and reviewing results. Responsible for logging, tracking, and re-testing of defects through to resolution working closely with company outsourced development partner. Develop a business testing framework with related test cases, with the view to structure testing activities and make them as efficient as possible. Execute testing in QA environment. Where required, executes regression testing of production activities to ensure no impact to production activities. Performs QA environment change controls required before changes are deployed to production. Supporting company IT Security governance as accredited by IS0 27001. Profile The QA Test Analyst will have at least three years' experience in a testing role. Strong understanding of financial services and working capital solutions. Strong familiarity of Java, SAP core and related solutions. Excellent PC skills including Microsoft Word, Excel, PowerPoint. Experience of using Atlassian products (Jira, Test Rail, Confluence) Self-starter and able to work independently. An analytical approach to administration processes and an ability to identify and implement improvements for such processes. Company Global market leading financial services organisation Recently hit record revenues/profits Offices globally including London Salary & Benefits £300 - £500 per day depending on experience The salary range/rates of pay is dependent upon your experience, qualifications or training . Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself