The opportunity University of the Arts London (UAL) is seeking a motivated and talented Communications Executive (Social Media and Content) to join our communications team. Reporting to the Communications Manager, you will play a crucial role in enhancing UAL's reputation and global impact through content creation and overseeing our social media channels. You will use your expertise in filming and editing to create video and audio for a range of social media platforms. Your experience of project management will enable you to plan this content, and evaluate success against agreed metrics, and share this information around the University, using it to inform future campaigns. The role is part of a small team, but you will work closely with social media leads in our six colleges. The post sits within the University's recently formed Social Purpose Group. The group brings together communications, the new Social Purpose Lab, fundraising and UAL's recently launched Storytelling Institute. Together, the group will enable UAL to change and shape the world for the better. The communications department is a collaborative, creative and inclusive team who understand the role of communications in championing the transformative power of creative education. We speak on behalf of the creative industries across all platforms and cultivate relationships with some of the country's leading experts and opinion formers. The communications team has a vital role to play. We want to bring high quality education to more students than ever before and give our students the education they need to flourish in a changing world. About you We are looking for a candidate who thrives on shaping narratives that captivate audiences across various social platforms - an individual with experience of curating compelling video and audio content tailored for diverse social media landscapes. Your understanding of the needs of different audiences sets you apart. You will have managed and monitored social media accounts but also collaborated with stakeholders, unearthing captivating stories waiting to be shared with the world. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. For further details and to apply please click the apply button. Closing date: 11 April 2024 at 23:55. If you have any queries about this role, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at . Our culture UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Mar 29, 2024
Full time
The opportunity University of the Arts London (UAL) is seeking a motivated and talented Communications Executive (Social Media and Content) to join our communications team. Reporting to the Communications Manager, you will play a crucial role in enhancing UAL's reputation and global impact through content creation and overseeing our social media channels. You will use your expertise in filming and editing to create video and audio for a range of social media platforms. Your experience of project management will enable you to plan this content, and evaluate success against agreed metrics, and share this information around the University, using it to inform future campaigns. The role is part of a small team, but you will work closely with social media leads in our six colleges. The post sits within the University's recently formed Social Purpose Group. The group brings together communications, the new Social Purpose Lab, fundraising and UAL's recently launched Storytelling Institute. Together, the group will enable UAL to change and shape the world for the better. The communications department is a collaborative, creative and inclusive team who understand the role of communications in championing the transformative power of creative education. We speak on behalf of the creative industries across all platforms and cultivate relationships with some of the country's leading experts and opinion formers. The communications team has a vital role to play. We want to bring high quality education to more students than ever before and give our students the education they need to flourish in a changing world. About you We are looking for a candidate who thrives on shaping narratives that captivate audiences across various social platforms - an individual with experience of curating compelling video and audio content tailored for diverse social media landscapes. Your understanding of the needs of different audiences sets you apart. You will have managed and monitored social media accounts but also collaborated with stakeholders, unearthing captivating stories waiting to be shared with the world. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. For further details and to apply please click the apply button. Closing date: 11 April 2024 at 23:55. If you have any queries about this role, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at . Our culture UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Overview This role will be fundamental in supporting Reed Business School to develop the way our accountancy programmes are designed and delivered. Your primary responsibility will be to conduct a comprehensive review of our accountancy portfolio, analyse the competitive landscape and formulate strategic recommendations that will enable us to provide a high- quality offering of accountancy products including digital and blended learning delivery methods. Your insights and recommendations will inform the design, development, and execution of RBS' new commercial proposition, and underpin our plans to grow market share. Key Responsibilities Review current commercial proposition including delivery methods, pricing and resource requirements and assess learner and employer preferences. Market research on current and emerging trends amongst training providers. Evaluate the suitability and effectiveness of various learning delivery methods, including instructor-led training (ILT), e-learning, virtual classrooms, and blended learning approaches. Develop data-driven recommendations. Conduct return on investment (ROI) analysis to assess the cost-benefit ratio of different delivery methods. Present all findings to senior management and key stakeholders in a clear, compelling manner. Collaborate with cross-functional teams to implement recommended delivery methods effectively. Monitor the performance and effectiveness of chosen delivery methods through ongoing data analysis. Skills and Qualifications Experience of delivering accountancy programmes or qualifications. Ability to gather and interpret data from multiple sources. Exceptional communication and presentation skills, with the ability to convert complex information into actionable insights. Project management experience. Demonstrated ability to collaborate effectively with cross-functional teams. Familiarity with a wide range of learning delivery methods and technologies, including e-learning platforms, SCORM, learning management systems (LMS), and virtual classroom software. Benefits Flexible working as standard (including remote working options and flexible working hours) 25 days annual leave plus bank holidays Flexible holiday scheme Paid time off to move home Contributory pension scheme Enhanced family leave benefits Insurance benefits including life assurance Discount scheme including gyms and popular retailers Range of wellbeing and mental health support avenues These are just some great benefits we offer everyone working at Reed Business School! Proud winners of: Recruitment Agency - Glassdoor Best Places To Work 2020 The JobCrowd Top Companies for Graduates to Work For 2021 The JobCrowd Top Companies for Apprentices to Work For 2021 Feel what it's like to truly belong All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer, proud signatories of the Business in the Community Race at Work Charter and the Armed Forces Covenant. We offer a guaranteed interview scheme for disabled applicants and ex-services personnel, reservists and cadets, who meet the minimum criteria. IND2
Mar 29, 2024
Full time
Overview This role will be fundamental in supporting Reed Business School to develop the way our accountancy programmes are designed and delivered. Your primary responsibility will be to conduct a comprehensive review of our accountancy portfolio, analyse the competitive landscape and formulate strategic recommendations that will enable us to provide a high- quality offering of accountancy products including digital and blended learning delivery methods. Your insights and recommendations will inform the design, development, and execution of RBS' new commercial proposition, and underpin our plans to grow market share. Key Responsibilities Review current commercial proposition including delivery methods, pricing and resource requirements and assess learner and employer preferences. Market research on current and emerging trends amongst training providers. Evaluate the suitability and effectiveness of various learning delivery methods, including instructor-led training (ILT), e-learning, virtual classrooms, and blended learning approaches. Develop data-driven recommendations. Conduct return on investment (ROI) analysis to assess the cost-benefit ratio of different delivery methods. Present all findings to senior management and key stakeholders in a clear, compelling manner. Collaborate with cross-functional teams to implement recommended delivery methods effectively. Monitor the performance and effectiveness of chosen delivery methods through ongoing data analysis. Skills and Qualifications Experience of delivering accountancy programmes or qualifications. Ability to gather and interpret data from multiple sources. Exceptional communication and presentation skills, with the ability to convert complex information into actionable insights. Project management experience. Demonstrated ability to collaborate effectively with cross-functional teams. Familiarity with a wide range of learning delivery methods and technologies, including e-learning platforms, SCORM, learning management systems (LMS), and virtual classroom software. Benefits Flexible working as standard (including remote working options and flexible working hours) 25 days annual leave plus bank holidays Flexible holiday scheme Paid time off to move home Contributory pension scheme Enhanced family leave benefits Insurance benefits including life assurance Discount scheme including gyms and popular retailers Range of wellbeing and mental health support avenues These are just some great benefits we offer everyone working at Reed Business School! Proud winners of: Recruitment Agency - Glassdoor Best Places To Work 2020 The JobCrowd Top Companies for Graduates to Work For 2021 The JobCrowd Top Companies for Apprentices to Work For 2021 Feel what it's like to truly belong All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer, proud signatories of the Business in the Community Race at Work Charter and the Armed Forces Covenant. We offer a guaranteed interview scheme for disabled applicants and ex-services personnel, reservists and cadets, who meet the minimum criteria. IND2
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Mar 28, 2024
Full time
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Mar 28, 2024
Full time
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
An industry leader in wound care, sport science and Orthopaedic solutions globally is seeking a Solution or Clinical Solutions Manager to join their well established team in London. Covering Central and North London. Working to a business plan, the primary purpose is to improve the service provision and efficiency of the business. Through an understanding of the Hospital Theatre environment, the individual will assist with the ongoing support of existing customers and help implement business in new accounts by supporting the safe and efficient clinical use of the company's products and the management of associated stock and equipment, following the relevant company processes and procedures. Responsibilities: - Provide customers with technical advice and appropriate training on the safe and effective use of the company's products. - Supporting customers with activities relating to the management of the company's stock and equipment including consignment inventory, loan kits, stock auditing, ordering patterns. - Maintain up-to-date records of customer activity on the company's CRM system, including information on customers' usage, purchasing protocols and relevant competitor activity working jointly with the appropriate Account Manager. - To collaborate closely with colleagues from other parts of the business to ensure cross-business opportunities within key accounts are maximized. Location: UKI Education: Relevant Professional Qualification or Undergraduate degree preferred Licenses/ Certifications: Registered Theatre Nurse or Operating Department Practitioner Experience: - NHS or Equivalent clinical experience required - Theatre Experience Essential - Band 5/6 NHS Theatre Nurse or Equivalent This is an excellent opportunity to join a well established team, within a well established territory. An excellent salary is on offer, with a bonus and uncapped earning potential through commission. Growth opportunities are available for those who want to develop long term with the organization. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 28, 2024
Full time
An industry leader in wound care, sport science and Orthopaedic solutions globally is seeking a Solution or Clinical Solutions Manager to join their well established team in London. Covering Central and North London. Working to a business plan, the primary purpose is to improve the service provision and efficiency of the business. Through an understanding of the Hospital Theatre environment, the individual will assist with the ongoing support of existing customers and help implement business in new accounts by supporting the safe and efficient clinical use of the company's products and the management of associated stock and equipment, following the relevant company processes and procedures. Responsibilities: - Provide customers with technical advice and appropriate training on the safe and effective use of the company's products. - Supporting customers with activities relating to the management of the company's stock and equipment including consignment inventory, loan kits, stock auditing, ordering patterns. - Maintain up-to-date records of customer activity on the company's CRM system, including information on customers' usage, purchasing protocols and relevant competitor activity working jointly with the appropriate Account Manager. - To collaborate closely with colleagues from other parts of the business to ensure cross-business opportunities within key accounts are maximized. Location: UKI Education: Relevant Professional Qualification or Undergraduate degree preferred Licenses/ Certifications: Registered Theatre Nurse or Operating Department Practitioner Experience: - NHS or Equivalent clinical experience required - Theatre Experience Essential - Band 5/6 NHS Theatre Nurse or Equivalent This is an excellent opportunity to join a well established team, within a well established territory. An excellent salary is on offer, with a bonus and uncapped earning potential through commission. Growth opportunities are available for those who want to develop long term with the organization. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Based in Henley-on-Thames, DB Charles Recruitment have been working with a brilliant business seeking to hire a permanent Support Desk Supervisor to join the team and continue contributing to the success and growth they have experienced over the last 10 years. The business are based predominantly within the IT sector and develop a wide range of services and products across numerous channels and sectors. The Support Desk Supervisor will be working under the management of the Support Manager and be part of an 8 person team, with the main focus of the role being to lead, mentor and supervise the team, whilst aiding in solving difficult client ticket requests via the JIRA system, as well as business analytics based work. Some of the key day to day duties involved will be: Providing online client support Change requests Specifications Creating & maintaining information within the document library Ticketing & updating issues via JIRA Providing remote support via TeamViewer Firmware / software upgrades Implementations Designing solutions Offering remote customer support assistance Supervising & team mentoring Supporting the support manager The business is seeking candidates with the following demonstrable experience: Holds a background within Technical Support / Support Desk / Service Desk Preferably a background within IT account management / support from an IT based business A degree graduate in a relevant subject would be advantageous but not essential Excellent customer issue resolution skills Ability to problem-solve/diagnose/triage Experienced in tracking & reporting problems using JIRA Experience with TeamViewer / VCN Basic windows / Linux administration Basic knowledge of MySQL / SQL Strong communication skills Calm mannered Ability to commit to permanent role office based in Henley-on-Thames. The role is a Monday to Friday position with hours of 8:30am to 5:00pm and the business are ideally seeking to pay a salary dependent of experience of between £34,000 to £40,000 per annum and other aspects to note: x21 days holiday + bank holidays After each year of service, gaining x1 more days holiday up to a maximum of x25 days holiday Pension scheme Healthcare scheme If this role sounds a great fit for you, please apply and we look forward to speaking with you soon.
Mar 28, 2024
Full time
Based in Henley-on-Thames, DB Charles Recruitment have been working with a brilliant business seeking to hire a permanent Support Desk Supervisor to join the team and continue contributing to the success and growth they have experienced over the last 10 years. The business are based predominantly within the IT sector and develop a wide range of services and products across numerous channels and sectors. The Support Desk Supervisor will be working under the management of the Support Manager and be part of an 8 person team, with the main focus of the role being to lead, mentor and supervise the team, whilst aiding in solving difficult client ticket requests via the JIRA system, as well as business analytics based work. Some of the key day to day duties involved will be: Providing online client support Change requests Specifications Creating & maintaining information within the document library Ticketing & updating issues via JIRA Providing remote support via TeamViewer Firmware / software upgrades Implementations Designing solutions Offering remote customer support assistance Supervising & team mentoring Supporting the support manager The business is seeking candidates with the following demonstrable experience: Holds a background within Technical Support / Support Desk / Service Desk Preferably a background within IT account management / support from an IT based business A degree graduate in a relevant subject would be advantageous but not essential Excellent customer issue resolution skills Ability to problem-solve/diagnose/triage Experienced in tracking & reporting problems using JIRA Experience with TeamViewer / VCN Basic windows / Linux administration Basic knowledge of MySQL / SQL Strong communication skills Calm mannered Ability to commit to permanent role office based in Henley-on-Thames. The role is a Monday to Friday position with hours of 8:30am to 5:00pm and the business are ideally seeking to pay a salary dependent of experience of between £34,000 to £40,000 per annum and other aspects to note: x21 days holiday + bank holidays After each year of service, gaining x1 more days holiday up to a maximum of x25 days holiday Pension scheme Healthcare scheme If this role sounds a great fit for you, please apply and we look forward to speaking with you soon.
The Client: We have an excellent opportunity for a Lead Engineer - Drive System Specialist tojoin our client working for a leading UK automation company. The Lead Engineer will be accountable for the delivery of engineering activities contributing to successful project delivery. The salary offered is up to £80k pa + car allowance + bonus and fantastic benefits and the option to work on a hybrid basis. The role of the Lead Engineer - Drive System Specialist will include the following. Ownership of the Functional Safety lifecycle within a project setting Supervision and motivation of teams of engineers (including external resources) within a project setting, including the verification of deliverables in line with client expectations, legal requirements and industry standards. Mentoring of apprentices, trainees, juniors and graduate engineers Collaboration with Project Managers to ensure quality delivery to budget and on time, including the identification and mitigation of project risks and technical change. Participation in the Engineering Management Working Group, contributing to the development of internal standards and practices with a focus on continuous improvement and innovation. Electrical / controls concept design including Functional Design Specification, Safety Requirements Specification, Single Line Diagram, Network Topology, Device Layout, Cause & effect Matrix, Safety Block Diagram, etc Software Design, including Software Design Specification and production of Software / Configuration deliverables for e.g. PLC / HMI / SCADA / Robot / Drives / BMS / etc Factory Acceptance Testing, Commissioning and Site Acceptance Testing What's needed for me to be considered for Lead Engineer - Drive System Specialist role? Minimum of BEng / BSE / Level 6 Apprenticeship in Electrical / Electronic Engineering Minimum of 7 years in a similar role Excellent understanding of electrical control systems Personal Qualities Being a great team player as well as the ability to work off own initiative Excellent communication skills, both oral & written Confident and pro-active with an organised approach to work Situational adaptability Good problem solver Hands on attitude Enthusiastic and able to be relied upon Full JD available upon request What next? Apply today to be considered for this Lead Engineer opportunity. If suitable, one of our specialist consultants will be in contact to discuss the Lead Engineer opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career. Lead Engineer / Lead Engineer - Drive Systems Specialist / Drive systems / Control Systems Engineer
Mar 28, 2024
Full time
The Client: We have an excellent opportunity for a Lead Engineer - Drive System Specialist tojoin our client working for a leading UK automation company. The Lead Engineer will be accountable for the delivery of engineering activities contributing to successful project delivery. The salary offered is up to £80k pa + car allowance + bonus and fantastic benefits and the option to work on a hybrid basis. The role of the Lead Engineer - Drive System Specialist will include the following. Ownership of the Functional Safety lifecycle within a project setting Supervision and motivation of teams of engineers (including external resources) within a project setting, including the verification of deliverables in line with client expectations, legal requirements and industry standards. Mentoring of apprentices, trainees, juniors and graduate engineers Collaboration with Project Managers to ensure quality delivery to budget and on time, including the identification and mitigation of project risks and technical change. Participation in the Engineering Management Working Group, contributing to the development of internal standards and practices with a focus on continuous improvement and innovation. Electrical / controls concept design including Functional Design Specification, Safety Requirements Specification, Single Line Diagram, Network Topology, Device Layout, Cause & effect Matrix, Safety Block Diagram, etc Software Design, including Software Design Specification and production of Software / Configuration deliverables for e.g. PLC / HMI / SCADA / Robot / Drives / BMS / etc Factory Acceptance Testing, Commissioning and Site Acceptance Testing What's needed for me to be considered for Lead Engineer - Drive System Specialist role? Minimum of BEng / BSE / Level 6 Apprenticeship in Electrical / Electronic Engineering Minimum of 7 years in a similar role Excellent understanding of electrical control systems Personal Qualities Being a great team player as well as the ability to work off own initiative Excellent communication skills, both oral & written Confident and pro-active with an organised approach to work Situational adaptability Good problem solver Hands on attitude Enthusiastic and able to be relied upon Full JD available upon request What next? Apply today to be considered for this Lead Engineer opportunity. If suitable, one of our specialist consultants will be in contact to discuss the Lead Engineer opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career. Lead Engineer / Lead Engineer - Drive Systems Specialist / Drive systems / Control Systems Engineer
Employer description: Groupe Atlantic is an international group, founded in 1968 by two engineers, Paul Radat and Pierre Lamoure. We are experts in providing thermal comfort equipment which is a universal need. Overview: We are pleased to announce that, in conjunction with QA Training, we are looking to recruit a Digital Services Apprentice to assist with the duties of the Groupe Atlantic UK Division Service Desk. The position represents an excellent opportunity to join a dynamic Digital Services team as frontline support, with exposure to a number of varied tasks in order to develop their IT skills across an 18-month Level 3 Information Communications Technician Apprenticeship. The successful candidate will be exposed to many modern Digital technologies and platforms that are in use across our division and will be working alongside a wide range of highly skilled colleagues in a fast-paced busy team. This is a great environment to learn and develop both professionally and personally. Key Accountabilities include: Answering incoming calls to address IT inquiries or support requests Logging and documenting IT issues or service requests submitted by users Communicating with users to gather necessary information and provide updates on request statuses Managing user accounts within IT systems, including setup, modification, and termination Assisting in IT procurement processes under the direction of the Service Desk Manager Configuring desktop and laptop PCs using imaging software for standardized deployment Setting up and configuring Android and Apple mobile devices using Mobile Device Management software Providing troubleshooting support for PC and software-related issues to end-users What we are looking for: Essential requirements include: Computer literate with knowledge of Microsoft Packages Professional and customer service-focused attitude Confident, polite, and friendly demeanor Ability to follow instructions and solve problems effectively Smart appearance and punctuality Strong communication skills, both written and verbal Positive attitude with a willingness to learn and work well in a team Being a driver would be beneficial but is not essential to apply for the position. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Annual pay review Employee discounts 25 days, plus 8 bank holidays Competitive work Pension Scheme Career progression opportunities once the apprenticeship is completed Equal Opportunities: Applicants should display behaviors in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.Ideal Boilers is an Equal Opportunities and Age Positive Employer. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 27, 2024
Full time
Employer description: Groupe Atlantic is an international group, founded in 1968 by two engineers, Paul Radat and Pierre Lamoure. We are experts in providing thermal comfort equipment which is a universal need. Overview: We are pleased to announce that, in conjunction with QA Training, we are looking to recruit a Digital Services Apprentice to assist with the duties of the Groupe Atlantic UK Division Service Desk. The position represents an excellent opportunity to join a dynamic Digital Services team as frontline support, with exposure to a number of varied tasks in order to develop their IT skills across an 18-month Level 3 Information Communications Technician Apprenticeship. The successful candidate will be exposed to many modern Digital technologies and platforms that are in use across our division and will be working alongside a wide range of highly skilled colleagues in a fast-paced busy team. This is a great environment to learn and develop both professionally and personally. Key Accountabilities include: Answering incoming calls to address IT inquiries or support requests Logging and documenting IT issues or service requests submitted by users Communicating with users to gather necessary information and provide updates on request statuses Managing user accounts within IT systems, including setup, modification, and termination Assisting in IT procurement processes under the direction of the Service Desk Manager Configuring desktop and laptop PCs using imaging software for standardized deployment Setting up and configuring Android and Apple mobile devices using Mobile Device Management software Providing troubleshooting support for PC and software-related issues to end-users What we are looking for: Essential requirements include: Computer literate with knowledge of Microsoft Packages Professional and customer service-focused attitude Confident, polite, and friendly demeanor Ability to follow instructions and solve problems effectively Smart appearance and punctuality Strong communication skills, both written and verbal Positive attitude with a willingness to learn and work well in a team Being a driver would be beneficial but is not essential to apply for the position. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Annual pay review Employee discounts 25 days, plus 8 bank holidays Competitive work Pension Scheme Career progression opportunities once the apprenticeship is completed Equal Opportunities: Applicants should display behaviors in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.Ideal Boilers is an Equal Opportunities and Age Positive Employer. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Mar 27, 2024
Full time
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Position : Medical Device Regulatory Specialist Suitable for : Regulatory Affairs Specialist with strong experience of ISO 13485 and MDD and MDR Location : Hybrid, ideally Surrey based, with the expectation to travel to Milton Keynes and Surrey sites if required (approx. once a month) + client travel as and when required Salary : Up to £50k + bens Our client is a software development company that provides solutions to the healthcare IT market and is seeking a talented and experienced Medical Device Regulatory Specialist dedicated to delivering telehealth services within the digital healthcare market. The Medical Device Regulatory Specialist will directly contribute to this area of medical services, influencing the improved effectiveness of community-based care using devices. Therefore, the Medical Device Regulatory Specialist will require experience in the context of Software as a Medical Device (SaMD) to qualify for this position, as well as an essential requirement of ISO 13485 and DCB0129. Essential: • Min 3 years experience as Medical Device Regulatory Specialist, Regulatory Affairs Specialist with medical device experience • Good working experience of Software as a Medical Device (SaMD) • Technical background within medical devices with an in-depth understanding of the regulatory function, with good knowledge of related quality, engineering, clinical, safety, and post-market functions. • Strong understanding of Medical Device Directive / Medical Device Regulation transition process. • Up-to-date working knowledge of: MDD and MDR (Class 1 & 11a devices) BS EN ISO 13485, 14971, 14155, 27001 BS EN IEC 60601 BS EN 62304 NHS DCB0129 / DCB0160 UK General Data Protection Regulation • Good working knowledge of EN 62304, having maintained electronic and software devices technical files. • Experience in the production and maintenance of documentation supporting NHS DCB0129/0160 • Willingness and ability to write and update regulatory and technical documentation and complete the required regulatory submissions • Pragmatism and responsibility to drive activities • Work effectively, both independently and as part of a team and develop, maintain and work to defined project plans and have a structured and methodical approach • Excellent verbal and written English and have reporting and presentation skills Desirable: • Clinical background with a current active registration • Evident understanding of the MHRA (UK governing body) and the way that the Healthcare works in the NHS • Experience working with different teams (such as developers, testers, account managers, marketing and auditing departments) in a Medical Device compliance capacity within a software product environment • Life/health sciences-based undergraduate degree • Ability to work in Customer facing situations with great communication skills The Role: The focus of the Medical Device Regulatory Specialist is the production of medical device technical in compliance with the Medical Device Regulation and ISO 13485 (Medical Devices). Some input will also be required to support ongoing compliance with other ISO standards • Responsibility for preparation and submissions of regulatory applications and registrations • Point of contact for competent authorities • Create, modify, and maintain device Technical Files • Maintain technical files according to requirements of current regulations and legislation • Final regulatory approval of software validation reports prior to their release • Regulatory subject matter expertise to support business activities • Manage and address any audit device technical file non-conformities • Ensure regular collection of evidence for the annual clinical evaluation and post market surveillance reports and create the reports, notifying the relevant authorities to any abnormal trends • Maintain a knowledge of the changing regulatory standards and implement the changes necessary • Deliver the supporting documentation required for sales frameworks and tender responses • Manage and support the internal and external regulatory resource • Working with ISO Compliance Manager to fulfil an audit schedule for medical device compliance • Maintain security, integrity, and the confidentiality of data Full job description will be sent to you after initial call and if the role is of interest to you. To apply: Please follow the online application process and upload your CV, in Word format. Please note: You must be eligible to work in the UK for your application to be considered (sorry, our client is unable to offer sponsorship). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing please call or e-mail the office and someone will help you / get back to you.
Mar 27, 2024
Full time
Position : Medical Device Regulatory Specialist Suitable for : Regulatory Affairs Specialist with strong experience of ISO 13485 and MDD and MDR Location : Hybrid, ideally Surrey based, with the expectation to travel to Milton Keynes and Surrey sites if required (approx. once a month) + client travel as and when required Salary : Up to £50k + bens Our client is a software development company that provides solutions to the healthcare IT market and is seeking a talented and experienced Medical Device Regulatory Specialist dedicated to delivering telehealth services within the digital healthcare market. The Medical Device Regulatory Specialist will directly contribute to this area of medical services, influencing the improved effectiveness of community-based care using devices. Therefore, the Medical Device Regulatory Specialist will require experience in the context of Software as a Medical Device (SaMD) to qualify for this position, as well as an essential requirement of ISO 13485 and DCB0129. Essential: • Min 3 years experience as Medical Device Regulatory Specialist, Regulatory Affairs Specialist with medical device experience • Good working experience of Software as a Medical Device (SaMD) • Technical background within medical devices with an in-depth understanding of the regulatory function, with good knowledge of related quality, engineering, clinical, safety, and post-market functions. • Strong understanding of Medical Device Directive / Medical Device Regulation transition process. • Up-to-date working knowledge of: MDD and MDR (Class 1 & 11a devices) BS EN ISO 13485, 14971, 14155, 27001 BS EN IEC 60601 BS EN 62304 NHS DCB0129 / DCB0160 UK General Data Protection Regulation • Good working knowledge of EN 62304, having maintained electronic and software devices technical files. • Experience in the production and maintenance of documentation supporting NHS DCB0129/0160 • Willingness and ability to write and update regulatory and technical documentation and complete the required regulatory submissions • Pragmatism and responsibility to drive activities • Work effectively, both independently and as part of a team and develop, maintain and work to defined project plans and have a structured and methodical approach • Excellent verbal and written English and have reporting and presentation skills Desirable: • Clinical background with a current active registration • Evident understanding of the MHRA (UK governing body) and the way that the Healthcare works in the NHS • Experience working with different teams (such as developers, testers, account managers, marketing and auditing departments) in a Medical Device compliance capacity within a software product environment • Life/health sciences-based undergraduate degree • Ability to work in Customer facing situations with great communication skills The Role: The focus of the Medical Device Regulatory Specialist is the production of medical device technical in compliance with the Medical Device Regulation and ISO 13485 (Medical Devices). Some input will also be required to support ongoing compliance with other ISO standards • Responsibility for preparation and submissions of regulatory applications and registrations • Point of contact for competent authorities • Create, modify, and maintain device Technical Files • Maintain technical files according to requirements of current regulations and legislation • Final regulatory approval of software validation reports prior to their release • Regulatory subject matter expertise to support business activities • Manage and address any audit device technical file non-conformities • Ensure regular collection of evidence for the annual clinical evaluation and post market surveillance reports and create the reports, notifying the relevant authorities to any abnormal trends • Maintain a knowledge of the changing regulatory standards and implement the changes necessary • Deliver the supporting documentation required for sales frameworks and tender responses • Manage and support the internal and external regulatory resource • Working with ISO Compliance Manager to fulfil an audit schedule for medical device compliance • Maintain security, integrity, and the confidentiality of data Full job description will be sent to you after initial call and if the role is of interest to you. To apply: Please follow the online application process and upload your CV, in Word format. Please note: You must be eligible to work in the UK for your application to be considered (sorry, our client is unable to offer sponsorship). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing please call or e-mail the office and someone will help you / get back to you.
Supporting the business over the summer months with a busy intake of graduates and interns. Ticket management, remotely and in person in the office Client Details My client - a reputable organisation in the Banking sector are looking for an IT Helpdesk Technician- join their site in London on an initial 6-month contract! Description The successful candidate for the IT Helpdesk Technician role- Banking Sector 6-month contract role will fulfil the following responsibilities: Monitor of unassigned queue& answer support calls Assist the Help Desk manager with ad hoc project work Ensure ticket quality is of the highest standard Assist in the training of new and existing IT staff Ensure ownership of incidents, requests, and problems from capture through to resolution while complying with SLA's and KPI's Ensure all incidents/requests/problems are identified, maintained/updated daily, and escalated where appropriate using the Help Desk management system Assist in the maintenance and development of end user facing and internal department documentation. Adhere to the helpdesk processes Identify recurring incidents and adhere to incident and problem management processes Identify areas of potential improvement, highlight problems, and suggest solutions to ensure continuity of service delivery Complete the on-boarding and off-boarding processes for new joiners and leavers Liaise with third party solution providers on escalated issues and keep users informed of progress Carry out other duties as required by the help desk manager to support the overall effectiveness of the IT Department Profile To be considered for the IT Helpdesk Technician role- Banking Sector contract role based in London the candidate must present evidence of the following: Education and Experience - Essential 5+ years' experience on a busy helpdesk with extensive experience supporting end-users with software, hardware and network issues via phone and a Help desk management system Solid experience dealing with VIPS Experience dealing with high volumes of tickets Experience on a global helpdesk (follow the sun support) Exposure to and good knowledge of ITIL Job Knowledge, Skills and Abilities - Essential Self-motivated and passionate about service delivery Positive, resilient, flexible and adaptive Excellent interpersonal and organisational skills Ability to handle high profile end users with professionalism and empathy Ability to learn new technologies and methods quickly and to communicate technical detail across all levels Excellent written and verbal communication skills Inquisitive and critical thinker who is willing and able to contribute, discuss and develop new ideas General interest and savviness in technology Strong troubleshooting and information gathering skill Appreciates importance of process and structure and be able to demonstrate this High sense of urgency and excellent prioritisation skills Extensive experience dealing with challenging customers and high pressure situations Essential Technical skills Use and intermediate troubleshooting of Microsoft Windows 10 Use and intermediate troubleshooting of Microsoft Office 2016-Office 365 Intermediate account and group management in Active Directory, and MS Exchange Experience/good understanding of mobile device management (MS Intune preferred) Experience and good understanding of systems management tool (LANDESK preferred) Reinstalling Operating Systems with imaging software Good understanding of two-factor authentication Use of Excel to generate and manipulate data with experience of pivot tables and formulas Usage of IT Service Desk software to track incidents, requests, and problems (preferably ServiceNow) Voice system administration; support, provisioning, and troubleshooting (Avaya desirable) Using Antivirus and malware software to clean PCs Troubleshooting mobile devices (iOS and Android) Video Conferencing setup and troubleshooting (Teams, Zoom, BlueJeans & AV hardware) Experience installing and troubleshooting conference phones (Analogue & IP) Experience with virtual environment technology (Citrix) Good understanding of networking Desirable but not essential Financial industry experience/similar Office relocation/desk move experience CompTIA or O365 certifications Security certifications French, German, Spanish, Arabic language skills Understanding of Group policy design, management and implementation Experience using ServiceNow ITIL Foundation Job Offer ASAP start date 6 month contract Day rate £210- 240 inside IR35 On site support in their central London office working for a leading investment bank Ocassional wfh days weekly
Mar 26, 2024
Full time
Supporting the business over the summer months with a busy intake of graduates and interns. Ticket management, remotely and in person in the office Client Details My client - a reputable organisation in the Banking sector are looking for an IT Helpdesk Technician- join their site in London on an initial 6-month contract! Description The successful candidate for the IT Helpdesk Technician role- Banking Sector 6-month contract role will fulfil the following responsibilities: Monitor of unassigned queue& answer support calls Assist the Help Desk manager with ad hoc project work Ensure ticket quality is of the highest standard Assist in the training of new and existing IT staff Ensure ownership of incidents, requests, and problems from capture through to resolution while complying with SLA's and KPI's Ensure all incidents/requests/problems are identified, maintained/updated daily, and escalated where appropriate using the Help Desk management system Assist in the maintenance and development of end user facing and internal department documentation. Adhere to the helpdesk processes Identify recurring incidents and adhere to incident and problem management processes Identify areas of potential improvement, highlight problems, and suggest solutions to ensure continuity of service delivery Complete the on-boarding and off-boarding processes for new joiners and leavers Liaise with third party solution providers on escalated issues and keep users informed of progress Carry out other duties as required by the help desk manager to support the overall effectiveness of the IT Department Profile To be considered for the IT Helpdesk Technician role- Banking Sector contract role based in London the candidate must present evidence of the following: Education and Experience - Essential 5+ years' experience on a busy helpdesk with extensive experience supporting end-users with software, hardware and network issues via phone and a Help desk management system Solid experience dealing with VIPS Experience dealing with high volumes of tickets Experience on a global helpdesk (follow the sun support) Exposure to and good knowledge of ITIL Job Knowledge, Skills and Abilities - Essential Self-motivated and passionate about service delivery Positive, resilient, flexible and adaptive Excellent interpersonal and organisational skills Ability to handle high profile end users with professionalism and empathy Ability to learn new technologies and methods quickly and to communicate technical detail across all levels Excellent written and verbal communication skills Inquisitive and critical thinker who is willing and able to contribute, discuss and develop new ideas General interest and savviness in technology Strong troubleshooting and information gathering skill Appreciates importance of process and structure and be able to demonstrate this High sense of urgency and excellent prioritisation skills Extensive experience dealing with challenging customers and high pressure situations Essential Technical skills Use and intermediate troubleshooting of Microsoft Windows 10 Use and intermediate troubleshooting of Microsoft Office 2016-Office 365 Intermediate account and group management in Active Directory, and MS Exchange Experience/good understanding of mobile device management (MS Intune preferred) Experience and good understanding of systems management tool (LANDESK preferred) Reinstalling Operating Systems with imaging software Good understanding of two-factor authentication Use of Excel to generate and manipulate data with experience of pivot tables and formulas Usage of IT Service Desk software to track incidents, requests, and problems (preferably ServiceNow) Voice system administration; support, provisioning, and troubleshooting (Avaya desirable) Using Antivirus and malware software to clean PCs Troubleshooting mobile devices (iOS and Android) Video Conferencing setup and troubleshooting (Teams, Zoom, BlueJeans & AV hardware) Experience installing and troubleshooting conference phones (Analogue & IP) Experience with virtual environment technology (Citrix) Good understanding of networking Desirable but not essential Financial industry experience/similar Office relocation/desk move experience CompTIA or O365 certifications Security certifications French, German, Spanish, Arabic language skills Understanding of Group policy design, management and implementation Experience using ServiceNow ITIL Foundation Job Offer ASAP start date 6 month contract Day rate £210- 240 inside IR35 On site support in their central London office working for a leading investment bank Ocassional wfh days weekly
TECHNICAL PROGRAMME MANAGER £80,000 - £85,000 LONDON HYBRID Due to growth, our client a London based brokers and market maker is seeking a Technical Programme Manager to join them. Our client is a London based broker with global presence in the market, which has been established for 50 years. Due to expansion plans and growth, they are seeking a Technical Programme Manager to join their growing team. If you have a background in programming/development and are looking to take a step back into a more project/programme management role but still maintain a hands on mindset this could be the role for you! In this role, you will be responsible for all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Technical PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. As a Technical Programme Manager, your responsibilities will include: Reporting to the Head of Marketing and Projects, the Technical Program Manager will be responsible for delivering technology projects, on time and within budgetary constraints. The role involves all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Senior PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. The individual will be responsible for business relationships with its technology partners and for identifying suitable software developers as per the business requirements. Day-to-day, the Technical PM will be accountable for working successfully alongside the existing technology partners to ensure smooth running of its core business applications. The Technical PM will manage the source code repositories, ensuring technology IP is complete, up-to-date and conforms to internal guidelines. This is very much a hands-on role, where the successful candidate will be involved in providing direct technical expertise on projects. As a Technical Programme Manager, you will: A minimum of 3-5 years previous experience Be a graduate or of graduate calibre, will have a technology background, and hold a formal project management qualification. Technical proficiencies: .NET stack, C#, Python, React, Angular, SQL Experience in CI/CD pipelines, GitHub projects, GitHub Enterprise Server, Azure DevOps, container technologies (Docker, Kubernetes etc.,) and API gateway Proven track record of managing and delivering projects, ideally within the financial services sector. An excellent communicator who has well-developed interpersonal skills, supported by strong organisational skills. What's in it for you? This is a fantastic opportunity for a Technical Programme Manager to join a highly successful and well-respected business. As well as a salary of up £80,000 - £85,000, benefits include: Remote working Discretionary bonus scheme Group income protection Gym membership May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 26, 2024
Full time
TECHNICAL PROGRAMME MANAGER £80,000 - £85,000 LONDON HYBRID Due to growth, our client a London based brokers and market maker is seeking a Technical Programme Manager to join them. Our client is a London based broker with global presence in the market, which has been established for 50 years. Due to expansion plans and growth, they are seeking a Technical Programme Manager to join their growing team. If you have a background in programming/development and are looking to take a step back into a more project/programme management role but still maintain a hands on mindset this could be the role for you! In this role, you will be responsible for all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Technical PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. As a Technical Programme Manager, your responsibilities will include: Reporting to the Head of Marketing and Projects, the Technical Program Manager will be responsible for delivering technology projects, on time and within budgetary constraints. The role involves all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Senior PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. The individual will be responsible for business relationships with its technology partners and for identifying suitable software developers as per the business requirements. Day-to-day, the Technical PM will be accountable for working successfully alongside the existing technology partners to ensure smooth running of its core business applications. The Technical PM will manage the source code repositories, ensuring technology IP is complete, up-to-date and conforms to internal guidelines. This is very much a hands-on role, where the successful candidate will be involved in providing direct technical expertise on projects. As a Technical Programme Manager, you will: A minimum of 3-5 years previous experience Be a graduate or of graduate calibre, will have a technology background, and hold a formal project management qualification. Technical proficiencies: .NET stack, C#, Python, React, Angular, SQL Experience in CI/CD pipelines, GitHub projects, GitHub Enterprise Server, Azure DevOps, container technologies (Docker, Kubernetes etc.,) and API gateway Proven track record of managing and delivering projects, ideally within the financial services sector. An excellent communicator who has well-developed interpersonal skills, supported by strong organisational skills. What's in it for you? This is a fantastic opportunity for a Technical Programme Manager to join a highly successful and well-respected business. As well as a salary of up £80,000 - £85,000, benefits include: Remote working Discretionary bonus scheme Group income protection Gym membership May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Graduate Account Manager Apple Products into Education sector £24,000 Base + Uncapped Commission + £12K OTE + Corporate Benefits Cheadle Hulme, Cheshire Celsius Graduate Recruitment is thrilled to collaborate with an innovative technology specialist for education and business. They place high value on their culture, teamwork, staff rewards, and a comprehensive benefits scheme, including an employee assistance programme. As pioneers in changing lives through technology, our client holds prestigious partnerships as an Apple Authorised Education Specialist (AAES), and with Google for Education, and Microsoft Surface. They provide strategic technology planning, product installation, professional technical services, and training for educational institutes to empower staff and students. An exciting opportunity awaits a Graduate Education Account Manager in their established Apple-focused education sales team. Reporting to the Head of Education, you'll manage dedicated regions and cultivate professional relationships with stakeholders, making strategic decisions to drive sales growth. Ideal candidates will be capable of building professional relationships with customer stakeholders and colleagues. This involves making well-thought-out decisions regarding tasks, scheduling, and strategically managing and expanding sales within assigned regions. Primary Responsibilities: Key account management and development Retention of existing accounts Identifying new business opportunities Handling strategic project sales and larger value opportunities Executing Key and Development Account plans Articulating the client's value proposition to each customer Building relationships with key contacts and stakeholders Aligning products, solutions, and added value propositions with client needs Achieving and exceeding margin-based targets Managing and growing an accurate sales pipeline Accurate sales forecasting Updating CRM with relevant end-user data Soft Skills: Excellent written and verbal communication Strong organisation and prioritisation Ability to work efficiently under pressure Time management skills Team player If you're an ambitious and motivated individual ready to contribute to this dynamic team, we encourage you to apply for this impactful role.
Mar 26, 2024
Full time
Graduate Account Manager Apple Products into Education sector £24,000 Base + Uncapped Commission + £12K OTE + Corporate Benefits Cheadle Hulme, Cheshire Celsius Graduate Recruitment is thrilled to collaborate with an innovative technology specialist for education and business. They place high value on their culture, teamwork, staff rewards, and a comprehensive benefits scheme, including an employee assistance programme. As pioneers in changing lives through technology, our client holds prestigious partnerships as an Apple Authorised Education Specialist (AAES), and with Google for Education, and Microsoft Surface. They provide strategic technology planning, product installation, professional technical services, and training for educational institutes to empower staff and students. An exciting opportunity awaits a Graduate Education Account Manager in their established Apple-focused education sales team. Reporting to the Head of Education, you'll manage dedicated regions and cultivate professional relationships with stakeholders, making strategic decisions to drive sales growth. Ideal candidates will be capable of building professional relationships with customer stakeholders and colleagues. This involves making well-thought-out decisions regarding tasks, scheduling, and strategically managing and expanding sales within assigned regions. Primary Responsibilities: Key account management and development Retention of existing accounts Identifying new business opportunities Handling strategic project sales and larger value opportunities Executing Key and Development Account plans Articulating the client's value proposition to each customer Building relationships with key contacts and stakeholders Aligning products, solutions, and added value propositions with client needs Achieving and exceeding margin-based targets Managing and growing an accurate sales pipeline Accurate sales forecasting Updating CRM with relevant end-user data Soft Skills: Excellent written and verbal communication Strong organisation and prioritisation Ability to work efficiently under pressure Time management skills Team player If you're an ambitious and motivated individual ready to contribute to this dynamic team, we encourage you to apply for this impactful role.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is the UK's largest electricity transmission and distribution business in the UK. They are looking for a Senior Digital Capability Manager. Role: Senior Digital Capability Manager Strategic leadership role Duration: 6 Months Location: Wokingham Rate: £900 - £1000 per day (umbrella) Job Details: In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Mar 26, 2024
Full time
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is the UK's largest electricity transmission and distribution business in the UK. They are looking for a Senior Digital Capability Manager. Role: Senior Digital Capability Manager Strategic leadership role Duration: 6 Months Location: Wokingham Rate: £900 - £1000 per day (umbrella) Job Details: In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
TECHNICAL PROJECT MANAGER £80,000 - £85,000 LONDON HYBRID Due to growth, our client a London based brokers and market maker is seeking a Technical Programme Manager to join them. Our client is a London based broker with global presence in the market, which has been established for 50 years. Due to expansion plans and growth, they are seeking a Technical Project Manager to join their growing team. If you have a background in programming/development and are looking to take a step back into a more project/programme management role but still maintain a hands on mindset this could be the role for you! In this role, you will be responsible for all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Technical PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. As a Technical Project Manager, your responsibilities will include: Reporting to the Head of Marketing and Projects, the Technical Program Manager will be responsible for delivering technology projects, on time and within budgetary constraints. The role involves all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Senior PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. The individual will be responsible for business relationships with its technology partners and for identifying suitable software developers as per the business requirements. Day-to-day, the Technical PM will be accountable for working successfully alongside the existing technology partners to ensure smooth running of its core business applications. The Technical PM will manage the source code repositories, ensuring technology IP is complete, up-to-date and conforms to internal guidelines. This is very much a hands-on role, where the successful candidate will be involved in providing direct technical expertise on projects. As a Technical Project Manager, you will: A minimum of 3-5 years previous experience Be a graduate or of graduate calibre, will have a technology background, and hold a formal project management qualification. Technical proficiencies: .NET stack, C#, Python, React, Angular, SQL Experience in CI/CD pipelines, GitHub projects, GitHub Enterprise Server, Azure DevOps, container technologies (Docker, Kubernetes etc.,) and API gateway Proven track record of managing and delivering projects, ideally within the financial services sector. An excellent communicator who has well-developed interpersonal skills, supported by strong organisational skills. What's in it for you? This is a fantastic opportunity for a Technical Project Manager to join a highly successful and well-respected business. As well as a salary of up £80,000 - £85,000, benefits include: Remote working Discretionary bonus scheme Group income protection Gym membership May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 25, 2024
Full time
TECHNICAL PROJECT MANAGER £80,000 - £85,000 LONDON HYBRID Due to growth, our client a London based brokers and market maker is seeking a Technical Programme Manager to join them. Our client is a London based broker with global presence in the market, which has been established for 50 years. Due to expansion plans and growth, they are seeking a Technical Project Manager to join their growing team. If you have a background in programming/development and are looking to take a step back into a more project/programme management role but still maintain a hands on mindset this could be the role for you! In this role, you will be responsible for all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Technical PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. As a Technical Project Manager, your responsibilities will include: Reporting to the Head of Marketing and Projects, the Technical Program Manager will be responsible for delivering technology projects, on time and within budgetary constraints. The role involves all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Senior PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. The individual will be responsible for business relationships with its technology partners and for identifying suitable software developers as per the business requirements. Day-to-day, the Technical PM will be accountable for working successfully alongside the existing technology partners to ensure smooth running of its core business applications. The Technical PM will manage the source code repositories, ensuring technology IP is complete, up-to-date and conforms to internal guidelines. This is very much a hands-on role, where the successful candidate will be involved in providing direct technical expertise on projects. As a Technical Project Manager, you will: A minimum of 3-5 years previous experience Be a graduate or of graduate calibre, will have a technology background, and hold a formal project management qualification. Technical proficiencies: .NET stack, C#, Python, React, Angular, SQL Experience in CI/CD pipelines, GitHub projects, GitHub Enterprise Server, Azure DevOps, container technologies (Docker, Kubernetes etc.,) and API gateway Proven track record of managing and delivering projects, ideally within the financial services sector. An excellent communicator who has well-developed interpersonal skills, supported by strong organisational skills. What's in it for you? This is a fantastic opportunity for a Technical Project Manager to join a highly successful and well-respected business. As well as a salary of up £80,000 - £85,000, benefits include: Remote working Discretionary bonus scheme Group income protection Gym membership May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Senior Digital Capability Manager (Strategic leadership role) Utilities Hybrid: 2 days per week in our main offices; Wokingham, London, Warwick 6 months £900 - £1000 per day In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Mar 25, 2024
Full time
Senior Digital Capability Manager (Strategic leadership role) Utilities Hybrid: 2 days per week in our main offices; Wokingham, London, Warwick 6 months £900 - £1000 per day In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Account Manager Bracknell, Berkshire Up to £30 000 Working with an award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support to new and existing clients. • Setting up new customer accounts, providing support via telephone and email. • First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration. • Managing and developing existing accounts. • Providing 1:1 training to new end users. • Ensuring queries are handled and resolved in a timely and professional manner. YOU: • Educated to a degree level • Previous experience in a business environment. • Fantastic communicator, focusing on providing the highest level of client satisfaction. • Relish the challenge of working with major brands and technology clients. • An outgoing personality, with a good sense of humour. • Confident operating as a team player and autonomously. • Comfortable with international travel. WHAT YOU GET: • up to £30 000 per annum • Fantastic offices, based in a converted stately home set in parkland. • Ongoing professional development • Regular appraisals / salary review • International travel and events • 20 days holiday plus 8 public holidays • Free Parking • Pension Scheme
Mar 24, 2024
Full time
Account Manager Bracknell, Berkshire Up to £30 000 Working with an award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support to new and existing clients. • Setting up new customer accounts, providing support via telephone and email. • First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration. • Managing and developing existing accounts. • Providing 1:1 training to new end users. • Ensuring queries are handled and resolved in a timely and professional manner. YOU: • Educated to a degree level • Previous experience in a business environment. • Fantastic communicator, focusing on providing the highest level of client satisfaction. • Relish the challenge of working with major brands and technology clients. • An outgoing personality, with a good sense of humour. • Confident operating as a team player and autonomously. • Comfortable with international travel. WHAT YOU GET: • up to £30 000 per annum • Fantastic offices, based in a converted stately home set in parkland. • Ongoing professional development • Regular appraisals / salary review • International travel and events • 20 days holiday plus 8 public holidays • Free Parking • Pension Scheme
Office Manager - Salary circa £28,000-£35,000 DOE - Romsey, Hampshire About the company: Known as one of the area's best Building Services Engineering consultancies, this company are looking for an Office Manager to help ensure the smooth running of the office.This independent office of 15 people has been established in the area for 20 years and work on an eclectic range of projects locally and nationally. They are known for their quality designs and repeat business which is just one of the reasons why they are seen as consultants of choice for the South of England.The working environment is often described as friendly, supportive, and genuine, with a no blame culture. This consultancy's low turnover of staff proves its' fantastic working environment.This role is a full-time, office-based role. What they can offer you: Competitive salary to match your experience. Discretionary performance related bonus. 25 days holiday. Pension scheme. Private healthcare. Free parking on-site. What they're looking for: Excellent communication and interpersonal skills Ideally an undergraduate degree in business, management or a complimentary field Ideally have Office Management and Human Resources experience Strong organisational and time management skills, and the ability to prioritise Must be proficient with full Microsoft Office suite Exceptional attention to detail Dynamic, flexible and resourceful Responsibilities: Managing incoming telephone calls and emails Directing and responding to initial project enquiries Managing several email accounts Management of technical document library Assisting the Finance Manager with purchasing of selected equipment Health and safety management Upkeep and ongoing improvements to policies, handbooks and certificates Organisation of social events, meetings and trips Upkeep and maintenance of the business property, liaising with Landlord Handling all building maintenance queries Ordering supplies and consumables for the smooth running of the office Reviewing and updating physical and electronic document filing Liaising with external IT support Be able to chair meetings and take minutes Assist the QMS Manager with the management of QMS system Identify opportunities for improving office and process efficiencies Reviewing and updating marketing materials Management of office social media streams - website and LinkedIn Preparation of marketing documents and presentations How to apply: Abby Candler from Konker Recruitment is dealing with this vacancy. Please apply via the link provided. You can email her at
Mar 22, 2024
Full time
Office Manager - Salary circa £28,000-£35,000 DOE - Romsey, Hampshire About the company: Known as one of the area's best Building Services Engineering consultancies, this company are looking for an Office Manager to help ensure the smooth running of the office.This independent office of 15 people has been established in the area for 20 years and work on an eclectic range of projects locally and nationally. They are known for their quality designs and repeat business which is just one of the reasons why they are seen as consultants of choice for the South of England.The working environment is often described as friendly, supportive, and genuine, with a no blame culture. This consultancy's low turnover of staff proves its' fantastic working environment.This role is a full-time, office-based role. What they can offer you: Competitive salary to match your experience. Discretionary performance related bonus. 25 days holiday. Pension scheme. Private healthcare. Free parking on-site. What they're looking for: Excellent communication and interpersonal skills Ideally an undergraduate degree in business, management or a complimentary field Ideally have Office Management and Human Resources experience Strong organisational and time management skills, and the ability to prioritise Must be proficient with full Microsoft Office suite Exceptional attention to detail Dynamic, flexible and resourceful Responsibilities: Managing incoming telephone calls and emails Directing and responding to initial project enquiries Managing several email accounts Management of technical document library Assisting the Finance Manager with purchasing of selected equipment Health and safety management Upkeep and ongoing improvements to policies, handbooks and certificates Organisation of social events, meetings and trips Upkeep and maintenance of the business property, liaising with Landlord Handling all building maintenance queries Ordering supplies and consumables for the smooth running of the office Reviewing and updating physical and electronic document filing Liaising with external IT support Be able to chair meetings and take minutes Assist the QMS Manager with the management of QMS system Identify opportunities for improving office and process efficiencies Reviewing and updating marketing materials Management of office social media streams - website and LinkedIn Preparation of marketing documents and presentations How to apply: Abby Candler from Konker Recruitment is dealing with this vacancy. Please apply via the link provided. You can email her at
Senior Business Administrator - Salary circa £28,000-£35,000 DOE - Romsey, Hampshire About the company: Known as one of the area's best Building Services Engineering consultancies, this company are looking for a Senior Business Administrator to help ensure the smooth running of the office.This independent office of 15 people has been established in the area for 20 years and work on an eclectic range of projects locally and nationally. They are known for their quality designs and repeat business which is just one of the reasons why they are seen as consultants of choice for the South of England.The working environment is often described as friendly, supportive, and genuine, with a no blame culture. This consultancy's low turnover of staff proves its' fantastic working environment.This role is a full-time, office-based role. What they can offer you: Competitive salary to match your experience. Discretionary performance related bonus. 25 days holiday. Pension scheme. Private healthcare. Free parking on-site. What they're looking for: Excellent communication and interpersonal skills Ideally an undergraduate degree in business, management or a complimentary field Ideally have Office Management and Human Resources experience Strong organisational and time management skills, and the ability to prioritise Must be proficient with full Microsoft Office suite Exceptional attention to detail Dynamic, flexible and resourceful Responsibilities: Managing incoming telephone calls and emails Directing and responding to initial project enquiries Managing several email accounts Management of technical document library Assisting the Finance Manager with purchasing of selected equipment Health and safety management Upkeep and ongoing improvements to policies, handbooks and certificates Organisation of social events, meetings and trips Upkeep and maintenance of the business property, liaising with Landlord Handling all building maintenance queries Ordering supplies and consumables for the smooth running of the office Reviewing and updating physical and electronic document filing Liaising with external IT support Be able to chair meetings and take minutes Assist the QMS Manager with the management of QMS system Identify opportunities for improving office and process efficiencies Reviewing and updating marketing materials Management of office social media streams - website and LinkedIn Preparation of marketing documents and presentations How to apply: Abby Candler from Konker Recruitment is dealing with this vacancy. Please apply via the link provided. You can email her at
Mar 22, 2024
Full time
Senior Business Administrator - Salary circa £28,000-£35,000 DOE - Romsey, Hampshire About the company: Known as one of the area's best Building Services Engineering consultancies, this company are looking for a Senior Business Administrator to help ensure the smooth running of the office.This independent office of 15 people has been established in the area for 20 years and work on an eclectic range of projects locally and nationally. They are known for their quality designs and repeat business which is just one of the reasons why they are seen as consultants of choice for the South of England.The working environment is often described as friendly, supportive, and genuine, with a no blame culture. This consultancy's low turnover of staff proves its' fantastic working environment.This role is a full-time, office-based role. What they can offer you: Competitive salary to match your experience. Discretionary performance related bonus. 25 days holiday. Pension scheme. Private healthcare. Free parking on-site. What they're looking for: Excellent communication and interpersonal skills Ideally an undergraduate degree in business, management or a complimentary field Ideally have Office Management and Human Resources experience Strong organisational and time management skills, and the ability to prioritise Must be proficient with full Microsoft Office suite Exceptional attention to detail Dynamic, flexible and resourceful Responsibilities: Managing incoming telephone calls and emails Directing and responding to initial project enquiries Managing several email accounts Management of technical document library Assisting the Finance Manager with purchasing of selected equipment Health and safety management Upkeep and ongoing improvements to policies, handbooks and certificates Organisation of social events, meetings and trips Upkeep and maintenance of the business property, liaising with Landlord Handling all building maintenance queries Ordering supplies and consumables for the smooth running of the office Reviewing and updating physical and electronic document filing Liaising with external IT support Be able to chair meetings and take minutes Assist the QMS Manager with the management of QMS system Identify opportunities for improving office and process efficiencies Reviewing and updating marketing materials Management of office social media streams - website and LinkedIn Preparation of marketing documents and presentations How to apply: Abby Candler from Konker Recruitment is dealing with this vacancy. Please apply via the link provided. You can email her at
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Mar 22, 2024
Full time
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.