Telecommute: No- Teleworking not available for this position Shift: Days (United States of America) Travel Required: Yes, 100% of the Time Relocation Assistance: Relocation assistance may be available Positions Available: 1 At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. Northrop Grumman Mission Systems - Field Engineering is seeking a highly motivated Principal Systems Engineer/Senior Principal Systems Engineer to be a technical leader for our Global Hawk UAV sensor Field Engineering team located in Guam. Our development and sustainment operations are managed from our Linthicum, Maryland location. Permanent move to Guam. What You'll get to Do: Provide maintenance support and physical control for the Global Hawk UAV sensor Perform periodic quarterly physical inspections of the Global Hawk UAV sensor Create detailed trouble reports for the Global Hawk UAV sensor Provide support for emergency divert activities in support of security for the Global Hawk UAV sensor Analyzes system performance, reliability and consumption data of the Global Hawk UAV sensor and make recommendations to sustain sensor performance Identify engineering and/or logistics solutions to support the Global Hawk UAV sensor. Analyze customer requirements and will assist with conducting trade studies to propose various courses of action when needed. Perform technical planning to support various integration and test activities in both lab and aircraft environments Accomplishes software/hardware testing to ensure functional requirements are met Interface with various customers including USAF and prime contractor personnel This position can be filled at the Principal or Sr Principal level Basic Qualifications for Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 5 years' experience; Masters degree in relevant degree plus 3 years experience. Will consider 9 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Basic Qualifications for Sr Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 9 years' experience; Masters degree in relevant degree plus 7 years experience. Will consider 13 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Preferred Qualifications: Demonstrated experienced with sustainment related analysis of airborne radar systems Experience with Global Hawk , Triton, NATO sustainment efforts on airborne radar systems hardware and software Technical Team Leadership skills/abilities Experience with NATO, Triton, or Global Hawk radar operations and maintenance related activities Ability to interface with customer technical and leadership personnel at all levels What We Can Offer You - Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Salary Range: $88,700 - $133,100 Salary Range 2: $109,900 - $164,900 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future. Enjoy benefits like work-life balance, education assistance and paid time off. Did you know? Northrop Grumman leads the industry team for NASA's James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.
May 02, 2024
Full time
Telecommute: No- Teleworking not available for this position Shift: Days (United States of America) Travel Required: Yes, 100% of the Time Relocation Assistance: Relocation assistance may be available Positions Available: 1 At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. Northrop Grumman Mission Systems - Field Engineering is seeking a highly motivated Principal Systems Engineer/Senior Principal Systems Engineer to be a technical leader for our Global Hawk UAV sensor Field Engineering team located in Guam. Our development and sustainment operations are managed from our Linthicum, Maryland location. Permanent move to Guam. What You'll get to Do: Provide maintenance support and physical control for the Global Hawk UAV sensor Perform periodic quarterly physical inspections of the Global Hawk UAV sensor Create detailed trouble reports for the Global Hawk UAV sensor Provide support for emergency divert activities in support of security for the Global Hawk UAV sensor Analyzes system performance, reliability and consumption data of the Global Hawk UAV sensor and make recommendations to sustain sensor performance Identify engineering and/or logistics solutions to support the Global Hawk UAV sensor. Analyze customer requirements and will assist with conducting trade studies to propose various courses of action when needed. Perform technical planning to support various integration and test activities in both lab and aircraft environments Accomplishes software/hardware testing to ensure functional requirements are met Interface with various customers including USAF and prime contractor personnel This position can be filled at the Principal or Sr Principal level Basic Qualifications for Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 5 years' experience; Masters degree in relevant degree plus 3 years experience. Will consider 9 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Basic Qualifications for Sr Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 9 years' experience; Masters degree in relevant degree plus 7 years experience. Will consider 13 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Preferred Qualifications: Demonstrated experienced with sustainment related analysis of airborne radar systems Experience with Global Hawk , Triton, NATO sustainment efforts on airborne radar systems hardware and software Technical Team Leadership skills/abilities Experience with NATO, Triton, or Global Hawk radar operations and maintenance related activities Ability to interface with customer technical and leadership personnel at all levels What We Can Offer You - Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Salary Range: $88,700 - $133,100 Salary Range 2: $109,900 - $164,900 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future. Enjoy benefits like work-life balance, education assistance and paid time off. Did you know? Northrop Grumman leads the industry team for NASA's James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.
The Mercedes AMG-PETRONAS Formula One Team
Brackley, Northamptonshire
Composite Manufacturing Engineer Brackley, UK At the Mercedes-AMG Petronas Formula One Team, a group of passionate and determined people work to design, develop, manufacture and race the cars driven by seven-time World Champion Lewis Hamilton and Grand Prix winner George Russell. Whether working in our Operations, Technical, Race or Business Support functions, we are all in and aspire to build the greatest team in the history of our sport. Every individual plays their part. No stone is left unturned in the chase for every tenth of a second. The history of our sport is long and rich, and we are continuing our journey with renewed effort year on year. Record books remember the names of a few, but history is written by the many. About the Role: An exciting opportunity has arisen within our Operations team for a Composite Manufacturing Engineer. The department is responsible for the manufacture of complex carbon fibre reinforced plastic structures such as the chassis, gearbox carrier, wings and engine components. In this role, you will lead the engineering activities within manufacture and support the development of manufacturing methods and processes. This role would suit candidates with at least 1-2 years' experience in a relevant composite manufacturing position. You will be responsible for developing composite manufacturing processes, procedures and tooling using technical experience and collaborative interaction with the team to improve quality, eliminate non-value-added steps and shorten lead times. What will this role involve? Positively contributing to focus areas within Operations, Health & Safety, Quality, Delivery and Cost Reduction. Be accountable for the technical aspects of the composite manufacturing continuous improvement plan. Ensuring the cleanroom is provided with efficient ply kits and ply projection data. Overseeing prototype and pilot builds, document the build process with standardised work instructions, develop shop aids and route cards. Experience in writing process documentation or standard operating procedures is required. Problem Solving; run root cause analysis to troubleshoot cleanroom manufacturing issues. Leading technical capability projects in line with the development of our manufacturing strategy. Maintaining up-to-date knowledge of the developments within the composite industry and identify technology, equipment, processes that could increase the capability of the team. To be successful you will have: A degree in a relevant engineering discipline. Knowledge of composite materials and manufacturing processes gained in Formula 1, Aerospace or similar industry. Ability to use 3DX, CATIA V5 or similar CAD package for the interrogation of models. Experience in laser ply projection is desirable. Ability to interpret drawings, technical specifications, and product control documentation. Proficient computer skills including MS Office. Knowledge of SAP desirable. Able to produce project plans and manage small scale projects. Understanding of RCCA principles including practical problem solving. Experience in Design for Manufacture and Lean Manufacturing is desirable. The ability to promote new methods/process equipment and evaluate special material requirements. Hands on experience desirable, to resolve hand-lay process & cure bag improvements. Autoclave experience would be desirable. Candidate profile: You will have a strong background in composite manufacturing. Experience in other industries to challenge the way in which we operate as a Formula 1 team. High motivation with good organizational and analytical/technical problem-solving skills. Strong capability to work well in a team-based environment and promote teamwork. Excellent organizational skills, capable of developing, maintaining, and reporting of development plans and status. Technical writing skills to document and update any guidance or work instructions as well as engineering procedures and reports. Flexibility to work outside of role as and when required to support team activities. A well rounded and competent Engineer. Benefits: Our riverside campus is powered by 100% renewably sourced energy and features an on-site gym and exercise studio, subsidised restaurant and on-site parking with EV chargers available. We offer a competitive and attractive package of benefits including a generous bonus scheme, Mercedes car lease scheme, private medical cover, life assurance and 25 days holiday. We pride ourselves on our family-friendly environment, employee well-being programme and offer flexible working opportunities. Why us: At the heart of our performance are our people. Every member of our team has a voice and plays their part in contributing to our successes on and off the racetrack. We take pride in creating an innovative, collaborative and high-performance culture where all of our team members are respected, empowered and valued. Through our Accelerate 25 programme, we are continuously working to make our team even more diverse and inclusive. Whatever your background, we believe that you will find working with us rewarding and enriching. Your application: We will ask you to complete a questionnaire as well as submitting a cover letter and CV. Please note if you would like to include a cover letter please upload it with your CV as one PDF document. Ref: REQ-240114
May 02, 2024
Full time
Composite Manufacturing Engineer Brackley, UK At the Mercedes-AMG Petronas Formula One Team, a group of passionate and determined people work to design, develop, manufacture and race the cars driven by seven-time World Champion Lewis Hamilton and Grand Prix winner George Russell. Whether working in our Operations, Technical, Race or Business Support functions, we are all in and aspire to build the greatest team in the history of our sport. Every individual plays their part. No stone is left unturned in the chase for every tenth of a second. The history of our sport is long and rich, and we are continuing our journey with renewed effort year on year. Record books remember the names of a few, but history is written by the many. About the Role: An exciting opportunity has arisen within our Operations team for a Composite Manufacturing Engineer. The department is responsible for the manufacture of complex carbon fibre reinforced plastic structures such as the chassis, gearbox carrier, wings and engine components. In this role, you will lead the engineering activities within manufacture and support the development of manufacturing methods and processes. This role would suit candidates with at least 1-2 years' experience in a relevant composite manufacturing position. You will be responsible for developing composite manufacturing processes, procedures and tooling using technical experience and collaborative interaction with the team to improve quality, eliminate non-value-added steps and shorten lead times. What will this role involve? Positively contributing to focus areas within Operations, Health & Safety, Quality, Delivery and Cost Reduction. Be accountable for the technical aspects of the composite manufacturing continuous improvement plan. Ensuring the cleanroom is provided with efficient ply kits and ply projection data. Overseeing prototype and pilot builds, document the build process with standardised work instructions, develop shop aids and route cards. Experience in writing process documentation or standard operating procedures is required. Problem Solving; run root cause analysis to troubleshoot cleanroom manufacturing issues. Leading technical capability projects in line with the development of our manufacturing strategy. Maintaining up-to-date knowledge of the developments within the composite industry and identify technology, equipment, processes that could increase the capability of the team. To be successful you will have: A degree in a relevant engineering discipline. Knowledge of composite materials and manufacturing processes gained in Formula 1, Aerospace or similar industry. Ability to use 3DX, CATIA V5 or similar CAD package for the interrogation of models. Experience in laser ply projection is desirable. Ability to interpret drawings, technical specifications, and product control documentation. Proficient computer skills including MS Office. Knowledge of SAP desirable. Able to produce project plans and manage small scale projects. Understanding of RCCA principles including practical problem solving. Experience in Design for Manufacture and Lean Manufacturing is desirable. The ability to promote new methods/process equipment and evaluate special material requirements. Hands on experience desirable, to resolve hand-lay process & cure bag improvements. Autoclave experience would be desirable. Candidate profile: You will have a strong background in composite manufacturing. Experience in other industries to challenge the way in which we operate as a Formula 1 team. High motivation with good organizational and analytical/technical problem-solving skills. Strong capability to work well in a team-based environment and promote teamwork. Excellent organizational skills, capable of developing, maintaining, and reporting of development plans and status. Technical writing skills to document and update any guidance or work instructions as well as engineering procedures and reports. Flexibility to work outside of role as and when required to support team activities. A well rounded and competent Engineer. Benefits: Our riverside campus is powered by 100% renewably sourced energy and features an on-site gym and exercise studio, subsidised restaurant and on-site parking with EV chargers available. We offer a competitive and attractive package of benefits including a generous bonus scheme, Mercedes car lease scheme, private medical cover, life assurance and 25 days holiday. We pride ourselves on our family-friendly environment, employee well-being programme and offer flexible working opportunities. Why us: At the heart of our performance are our people. Every member of our team has a voice and plays their part in contributing to our successes on and off the racetrack. We take pride in creating an innovative, collaborative and high-performance culture where all of our team members are respected, empowered and valued. Through our Accelerate 25 programme, we are continuously working to make our team even more diverse and inclusive. Whatever your background, we believe that you will find working with us rewarding and enriching. Your application: We will ask you to complete a questionnaire as well as submitting a cover letter and CV. Please note if you would like to include a cover letter please upload it with your CV as one PDF document. Ref: REQ-240114
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
May 02, 2024
Full time
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
In Technology Group Limited
Hemel Hempstead, Hertfordshire
Role: Telecoms Provisioning Engineer Location: Hemel Hempstead Salary: £30,000 + Commission and bonus Are you passionate about telecommunications and eager to make an impact in the industry? We're looking for a talented Provisioning Engineer to join a dynamic and passionate team in providing the best networking and telecoms service possible to their clients! Role Overview: As a Provisioning Engineer, you will play a crucial role in our operations, ensuring the smooth provisioning of services for our customers. You will be responsible for configuring, testing, and activating network services according to customer specifications. Your expertise will help streamline our processes and maintain high standards of quality and efficiency. Key Responsibilities: Provision and configure network services, including voice, data, and internet connections. Collaborate with cross-functional teams to ensure seamless service delivery. Troubleshoot and resolve provisioning issues in a timely manner. Maintain accurate documentation and records of provisioning activities. Implement process improvements to enhance efficiency and reliability. Requirements: Proven experience in provisioning and configuring telecom services. Knowledge of networking and telecoms products and services Excellent problem-solving skills and attention to detail. Ability to work well independently and in a team environment. Effective communication skills and a customer-focused mindset. Why Join: We value our employees and invest in their growth and development. As a Provisioning Engineer, you'll have the opportunity to work with cutting-edge technology and collaborate with talented professionals in a supportive environment. We offer competitive compensation, Commission, bonuses & employee ownership schemes and ample opportunities for career advancement. Join us in shaping the future of telecommunications! Apply now with an up-to-date CV to be considered. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Role: Telecoms Provisioning Engineer Location: Hemel Hempstead Salary: £30,000 + Commission and bonus Are you passionate about telecommunications and eager to make an impact in the industry? We're looking for a talented Provisioning Engineer to join a dynamic and passionate team in providing the best networking and telecoms service possible to their clients! Role Overview: As a Provisioning Engineer, you will play a crucial role in our operations, ensuring the smooth provisioning of services for our customers. You will be responsible for configuring, testing, and activating network services according to customer specifications. Your expertise will help streamline our processes and maintain high standards of quality and efficiency. Key Responsibilities: Provision and configure network services, including voice, data, and internet connections. Collaborate with cross-functional teams to ensure seamless service delivery. Troubleshoot and resolve provisioning issues in a timely manner. Maintain accurate documentation and records of provisioning activities. Implement process improvements to enhance efficiency and reliability. Requirements: Proven experience in provisioning and configuring telecom services. Knowledge of networking and telecoms products and services Excellent problem-solving skills and attention to detail. Ability to work well independently and in a team environment. Effective communication skills and a customer-focused mindset. Why Join: We value our employees and invest in their growth and development. As a Provisioning Engineer, you'll have the opportunity to work with cutting-edge technology and collaborate with talented professionals in a supportive environment. We offer competitive compensation, Commission, bonuses & employee ownership schemes and ample opportunities for career advancement. Join us in shaping the future of telecommunications! Apply now with an up-to-date CV to be considered. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
May 01, 2024
Full time
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
As the Director of Software Engineering, you will be the voice of the developer for all desktop experiences. You will be part of the Developer Productivity Engineering team and have the responsibility of overseeing software packaging and developing VDI (Virtual Desktop Infrastructure) and Desktop solutions tailored to the needs of developers. Your focus will be on understanding the developer personae, creating self-service capabilities, and enhancing the end-to-end developer experience for desktops. Working closely with cross-functional teams, you will ensure that connectivity, access, and security are prioritized throughout the software packaging process and Desktop/VDI experience. WHAT YOU'LL BE DOING: • Design, develop, and deploy solutions specifically tailored to meet the needs of developers, ensuring optimal performance and user experience. • Focus on hyper automation of software packaging process using software packaging tools such as chocolatey, pacman etc. • Drive the enhancement of the developer desktop experience by focusing on self-service capabilities and streamlining processes for increased efficiency. • Collaborate with Security and End User Computing teams to implement end-point security measures including continuous patching and applying security policies to Bring Your Own Device" BYOD use cases • Stay updated on the latest VDI technologies and trends, particularly those relevant to cloud computing, to drive innovation and continuous improvement. • Troubleshoot and resolve developer desktop issues promptly, minimizing disruption and maintaining productivity for developers. • Provide technical support to developers, addressing their queries and concerns in a timely and effective manner. • Foster a collaborative and innovative culture within the team and across the organization, encouraging knowledge sharing and creative problem-solving. WHAT YOU'LL BRING: • Strong knowledge and experience in developer solutions, including expertise in designing and deploying VDI solutions that meet the specific needs of developers. • Understanding of software packaging processes and best practices to ensure efficient and secure delivery of applications to developers. • Familiarity with developer personae and their connectivity requirements, enabling you to tailor solutions to their unique needs. • Experience working with VDI in a cloud environment, with knowledge of cloud computing platforms and services such as AWS, Azure, and GCP. • Proficiency in software development methodologies and tools, enabling you to collaborate effectively with development teams. • Knowledge of data center operations and management practices, ensuring compatibility and integration with existing infrastructure. • Understanding of end-point security and compliance requirements, allowing you to implement necessary measures to safeguard developer desktop environments. • Strong leadership and communication skills, enabling effective collaboration with teams and stakeholders at all levels. • Continual learning mindset, staying up-to-date with advancements in VDI technologies and industry trends to drive innovation and improvement. WHAT YOU'LL GET IN RETURN: • The opportunity to positively impact developer productivity and experience through comprehensive desktop and software packaging solutions. • Collaborative and innovative work environment, fostering creativity and continuous improvement. • Continuous learning and professional development opportunities to stay abreast of emerging technologies and industry trends. • Growth opportunities within the organization • Competitive compensation and benefits package. • The satisfaction of actively designing and delivering desktops for developers and contributing to the organization's success We recognize that to attract the best talent, we need to be flexible, and we are open to discussing work arrangements with you. We take hybrid approach to workplace, this role is a blended office/remote working LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 01, 2024
Full time
As the Director of Software Engineering, you will be the voice of the developer for all desktop experiences. You will be part of the Developer Productivity Engineering team and have the responsibility of overseeing software packaging and developing VDI (Virtual Desktop Infrastructure) and Desktop solutions tailored to the needs of developers. Your focus will be on understanding the developer personae, creating self-service capabilities, and enhancing the end-to-end developer experience for desktops. Working closely with cross-functional teams, you will ensure that connectivity, access, and security are prioritized throughout the software packaging process and Desktop/VDI experience. WHAT YOU'LL BE DOING: • Design, develop, and deploy solutions specifically tailored to meet the needs of developers, ensuring optimal performance and user experience. • Focus on hyper automation of software packaging process using software packaging tools such as chocolatey, pacman etc. • Drive the enhancement of the developer desktop experience by focusing on self-service capabilities and streamlining processes for increased efficiency. • Collaborate with Security and End User Computing teams to implement end-point security measures including continuous patching and applying security policies to Bring Your Own Device" BYOD use cases • Stay updated on the latest VDI technologies and trends, particularly those relevant to cloud computing, to drive innovation and continuous improvement. • Troubleshoot and resolve developer desktop issues promptly, minimizing disruption and maintaining productivity for developers. • Provide technical support to developers, addressing their queries and concerns in a timely and effective manner. • Foster a collaborative and innovative culture within the team and across the organization, encouraging knowledge sharing and creative problem-solving. WHAT YOU'LL BRING: • Strong knowledge and experience in developer solutions, including expertise in designing and deploying VDI solutions that meet the specific needs of developers. • Understanding of software packaging processes and best practices to ensure efficient and secure delivery of applications to developers. • Familiarity with developer personae and their connectivity requirements, enabling you to tailor solutions to their unique needs. • Experience working with VDI in a cloud environment, with knowledge of cloud computing platforms and services such as AWS, Azure, and GCP. • Proficiency in software development methodologies and tools, enabling you to collaborate effectively with development teams. • Knowledge of data center operations and management practices, ensuring compatibility and integration with existing infrastructure. • Understanding of end-point security and compliance requirements, allowing you to implement necessary measures to safeguard developer desktop environments. • Strong leadership and communication skills, enabling effective collaboration with teams and stakeholders at all levels. • Continual learning mindset, staying up-to-date with advancements in VDI technologies and industry trends to drive innovation and improvement. WHAT YOU'LL GET IN RETURN: • The opportunity to positively impact developer productivity and experience through comprehensive desktop and software packaging solutions. • Collaborative and innovative work environment, fostering creativity and continuous improvement. • Continuous learning and professional development opportunities to stay abreast of emerging technologies and industry trends. • Growth opportunities within the organization • Competitive compensation and benefits package. • The satisfaction of actively designing and delivering desktops for developers and contributing to the organization's success We recognize that to attract the best talent, we need to be flexible, and we are open to discussing work arrangements with you. We take hybrid approach to workplace, this role is a blended office/remote working LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE SUMMARY: This role falls within the EUC Voice and Video team reporting to the Director of Voice and Video, based in London. The role is focused on providing a day-to-day service for AV/VC requirements to staff within the London Stock Exchange Group. Responsibilities will comprise of both BAU & Project work. WHAT YOU'LL BE DOING: Deliver a professional service to our workforce for AV/VC requirements including potential meet & greet with our stakeholders to ensure the rooms have been setup ready for meetings Technical knowledge of AV platforms; hands-on experience of trouble-shooting issues as and when they arise The bridging and monitoring of live conferences Create and manage system documentation Troubleshooting conferences either on live bridges and VMRs or accessing codecs for point to point calls using remote diagnostic tools including call logs and conference stats. Maintaining bookings & requests from our customers in a timely manner and making sure any escalations are handled accordingly Carrying out daily checks / testing on all AV/VC/Meeting Room equipment, raising faults with 3rd party vendors, making sure equipment is in good working order for all setups Service driven, customer focused, enjoys resolving problems and user interaction Liaise with internal (local/global) teams to help support issues and tests which require our attention Monitor, report and recommend improvements in the overall AV support service WHAT YOU'LL BRING: At least 3 years' experience working in an Audio Visual support role providing a professional service with focus on supporting a varied client basis Strong knowledge and troubleshooting skills across a wide range of corporate technologies Professional work ethic, able to take on responsibility and meet targets Process and documentation driven Strong understanding of IT support processes and escalation procedures. Knowledge of administering and maintaining MS teams room conferencing devices, specifically Poly (HP) devices. Perform thorough root cause analysis, best practice troubleshooting techniques and processes, and procedures as defined by hardware/software vendors and personal experience. Excellent problem-solving skills and the ability to work under pressure. Good communication and collaboration skills. Willingness to work flexible hours LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 01, 2024
Full time
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE SUMMARY: This role falls within the EUC Voice and Video team reporting to the Director of Voice and Video, based in London. The role is focused on providing a day-to-day service for AV/VC requirements to staff within the London Stock Exchange Group. Responsibilities will comprise of both BAU & Project work. WHAT YOU'LL BE DOING: Deliver a professional service to our workforce for AV/VC requirements including potential meet & greet with our stakeholders to ensure the rooms have been setup ready for meetings Technical knowledge of AV platforms; hands-on experience of trouble-shooting issues as and when they arise The bridging and monitoring of live conferences Create and manage system documentation Troubleshooting conferences either on live bridges and VMRs or accessing codecs for point to point calls using remote diagnostic tools including call logs and conference stats. Maintaining bookings & requests from our customers in a timely manner and making sure any escalations are handled accordingly Carrying out daily checks / testing on all AV/VC/Meeting Room equipment, raising faults with 3rd party vendors, making sure equipment is in good working order for all setups Service driven, customer focused, enjoys resolving problems and user interaction Liaise with internal (local/global) teams to help support issues and tests which require our attention Monitor, report and recommend improvements in the overall AV support service WHAT YOU'LL BRING: At least 3 years' experience working in an Audio Visual support role providing a professional service with focus on supporting a varied client basis Strong knowledge and troubleshooting skills across a wide range of corporate technologies Professional work ethic, able to take on responsibility and meet targets Process and documentation driven Strong understanding of IT support processes and escalation procedures. Knowledge of administering and maintaining MS teams room conferencing devices, specifically Poly (HP) devices. Perform thorough root cause analysis, best practice troubleshooting techniques and processes, and procedures as defined by hardware/software vendors and personal experience. Excellent problem-solving skills and the ability to work under pressure. Good communication and collaboration skills. Willingness to work flexible hours LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centred ambitions. Job Description Legal and General Retail's Data Operations team are currently hiring three Lead Data Engineers following the merger of internal divisions resulting in them expanding into a new area. These positions are to focus on the retirements side of the Retail division and will build out new data pipelines utilising tools such as Synapse, DBT, Azure Devops and Snowflake. This role will see you responsible for designing, building, and implementing a variety of data solutions using modern ETL techniques and tools and you will be driving projects forward while serving as a mentor and coach to junior members of the team. What you will be doing Ensuring the solutions developed and deployed are fit for purpose and GDPR compliant, meeting the business requirements, adhering to quality standards, and delivering the intended value. Ensuring all developments delivered follow the agreed standards and release management processes. Taking responsibility for evolving these standards in an environment of continuous change facilitating team sessions that seek to improve them and keep them current & compliant. Identifying issues and risks with the solutions created and leading their resolution while providing support to colleagues in your team as required. Providing input into team and project planning activities and work within an agile delivery framework as part of a Scrum team. Facilitating the refinement of the tasks in the Product Backlog and guide and support your team as you break deliveries down into technical data engineering components. Converting user stories in to technical, quality, testing and documentation tasks in the chosen work-flow management tool. Liaising with the end customers, Architect & Product Owner to translate business goals into compliant specifications that facilitate the delivery of the technical solution and can be used by any engineer. Participating in high level epic refinement sessions with the Scrum Team, ensuring that they are understood and achievable by the engineering team. Provide mentorship and support to junior and mid-level data engineers in your team and acting as a role model to colleagues across the Data Ops function. Qualifications Relevant professional qualifications in Data Engineering or related specialism Industry recognised badges/certificates on any of the following tools: Snowflake, Azure Synapse/Data Factory, DBT Cloud, Azure DevOps Industry recognised badges/certificates on any of the following methodologies: Scrum/Kanban, DevOps/DataOps, Dimensional Data Modelling (Kimball) Additional Information The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
May 01, 2024
Full time
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centred ambitions. Job Description Legal and General Retail's Data Operations team are currently hiring three Lead Data Engineers following the merger of internal divisions resulting in them expanding into a new area. These positions are to focus on the retirements side of the Retail division and will build out new data pipelines utilising tools such as Synapse, DBT, Azure Devops and Snowflake. This role will see you responsible for designing, building, and implementing a variety of data solutions using modern ETL techniques and tools and you will be driving projects forward while serving as a mentor and coach to junior members of the team. What you will be doing Ensuring the solutions developed and deployed are fit for purpose and GDPR compliant, meeting the business requirements, adhering to quality standards, and delivering the intended value. Ensuring all developments delivered follow the agreed standards and release management processes. Taking responsibility for evolving these standards in an environment of continuous change facilitating team sessions that seek to improve them and keep them current & compliant. Identifying issues and risks with the solutions created and leading their resolution while providing support to colleagues in your team as required. Providing input into team and project planning activities and work within an agile delivery framework as part of a Scrum team. Facilitating the refinement of the tasks in the Product Backlog and guide and support your team as you break deliveries down into technical data engineering components. Converting user stories in to technical, quality, testing and documentation tasks in the chosen work-flow management tool. Liaising with the end customers, Architect & Product Owner to translate business goals into compliant specifications that facilitate the delivery of the technical solution and can be used by any engineer. Participating in high level epic refinement sessions with the Scrum Team, ensuring that they are understood and achievable by the engineering team. Provide mentorship and support to junior and mid-level data engineers in your team and acting as a role model to colleagues across the Data Ops function. Qualifications Relevant professional qualifications in Data Engineering or related specialism Industry recognised badges/certificates on any of the following tools: Snowflake, Azure Synapse/Data Factory, DBT Cloud, Azure DevOps Industry recognised badges/certificates on any of the following methodologies: Scrum/Kanban, DevOps/DataOps, Dimensional Data Modelling (Kimball) Additional Information The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
Data Analytics Engineer ( TOP FINTECH!) Looking for a challenging role in a super-fast Fintech? Do you have strong Python Skills? Are you looking to work in a cutting-edge technology team? Do you want to work for a TOP TEAM? Are you interested in Blockchain Innovations? Are you a fantastic communicator? Do you want your voice heard and your actions to count? THEN APPLY NOW This is an outstanding opening to join a very small but growing team. You will be working in a BRAND-NEW Data and Analytics Team. They do have a global team to support you but if you want a real challenge and want to drive innovation then this is the place to join! The role is designed to be a career-defining opportunity for a data enthusiast who is eager to explore the depths of analytics engineering and take ownership of projects that push the boundaries of what our data can achieve. Role Vision and Culture As a Data Analytics Engineer, you'll play a crucial role in managing and enhancing our Insight Environment. Your primary responsibility will be to oversee the events and ads data, ensuring its quality and readiness for analytical consumption. You will be at the helm of orchestrating the Insight Environment, managing data pipelines, and operationalizing machine learning models to support strategic decision-making. Your expertise will be instrumental in maintaining the integrity and efficiency of our data processes, making you a key player in driving the analytical capabilities of the company forward. You will be working in a fun and business focused role. TOP SKILLS: YOU MUST HAVE STRONG Python Experience. We are open to looking at a Python Developer who wants to focus on Data rather than pure development. Why you'll love this role: In this role, you'll be at the forefront of data technology, working with an advanced modern data stack that includes industry-leading tools such as dbt, Databricks, BigQuery, and Prefect. You'll not only apply these powerful tools to propel our data infrastructure forward but also continuously learn and master them. Our team thrives on innovation and efficiency, so you'll have the chance to contribute to and shape our evolving data ecosystem. Key Responsibilities Data Ownership: Take charge of events and ads data within the Insight Environment, ensuring high-quality data governance and stewardship. Data Preparation: Rigorously prepare data for aggregation, establishing a reliable foundation for analytics and reporting via DBT, BigQuery and Power BI. Machine Learning Operationalization: Productionize machine learning models in Databricks, enabling scalable and efficient deployment of data science solutions. Insight Environment Orchestration: Own the orchestration of the Insight Environment (Prefect), ensuring seamless data workflows and integration of analytical tools. Data Pipeline Management: Manage RETL (Reverse ETL) processes within Rudderstack to optimize the flow and utility of data across systems. Qualifications You will have/be: A strong background in a data or analytics engineering role, underpinned by a solid command of advanced Python and SQL for sophisticated data manipulation and analysis. Solid understanding of PySpark or similar distributed computing systems. A degree in computer or data science, ideally at a postgraduate level. A good understanding of the principles and components involved in the product ionisation of machine learning models. Demonstrated expertise in data preparation, ensuring that data is accurate and primed for use across the business. Skilled in data system orchestration, with the ability to manage workflows and processes to support a robust data environment. Knowledgeable in Reverse ETL processes, and able to leverage your technical abilities to streamline and enhance data operations. Benefits 40 Days of Holiday, including Bank Holidays which you can take flexibly when it works for you. World class private health insurance with dental coverage. Significant "Flexible Benefits" budget to spend on the things that matter the most to you. Employee Assistance Program Life Insurance Critical Illness Insurance Upto 20% Bonus Central London Location: 3 days in the office and 2 days at home. Hybrid working and more flexible depending on projects and work schedules. 3 stage process and quick turnaround. APPLY NOW Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
May 01, 2024
Full time
Data Analytics Engineer ( TOP FINTECH!) Looking for a challenging role in a super-fast Fintech? Do you have strong Python Skills? Are you looking to work in a cutting-edge technology team? Do you want to work for a TOP TEAM? Are you interested in Blockchain Innovations? Are you a fantastic communicator? Do you want your voice heard and your actions to count? THEN APPLY NOW This is an outstanding opening to join a very small but growing team. You will be working in a BRAND-NEW Data and Analytics Team. They do have a global team to support you but if you want a real challenge and want to drive innovation then this is the place to join! The role is designed to be a career-defining opportunity for a data enthusiast who is eager to explore the depths of analytics engineering and take ownership of projects that push the boundaries of what our data can achieve. Role Vision and Culture As a Data Analytics Engineer, you'll play a crucial role in managing and enhancing our Insight Environment. Your primary responsibility will be to oversee the events and ads data, ensuring its quality and readiness for analytical consumption. You will be at the helm of orchestrating the Insight Environment, managing data pipelines, and operationalizing machine learning models to support strategic decision-making. Your expertise will be instrumental in maintaining the integrity and efficiency of our data processes, making you a key player in driving the analytical capabilities of the company forward. You will be working in a fun and business focused role. TOP SKILLS: YOU MUST HAVE STRONG Python Experience. We are open to looking at a Python Developer who wants to focus on Data rather than pure development. Why you'll love this role: In this role, you'll be at the forefront of data technology, working with an advanced modern data stack that includes industry-leading tools such as dbt, Databricks, BigQuery, and Prefect. You'll not only apply these powerful tools to propel our data infrastructure forward but also continuously learn and master them. Our team thrives on innovation and efficiency, so you'll have the chance to contribute to and shape our evolving data ecosystem. Key Responsibilities Data Ownership: Take charge of events and ads data within the Insight Environment, ensuring high-quality data governance and stewardship. Data Preparation: Rigorously prepare data for aggregation, establishing a reliable foundation for analytics and reporting via DBT, BigQuery and Power BI. Machine Learning Operationalization: Productionize machine learning models in Databricks, enabling scalable and efficient deployment of data science solutions. Insight Environment Orchestration: Own the orchestration of the Insight Environment (Prefect), ensuring seamless data workflows and integration of analytical tools. Data Pipeline Management: Manage RETL (Reverse ETL) processes within Rudderstack to optimize the flow and utility of data across systems. Qualifications You will have/be: A strong background in a data or analytics engineering role, underpinned by a solid command of advanced Python and SQL for sophisticated data manipulation and analysis. Solid understanding of PySpark or similar distributed computing systems. A degree in computer or data science, ideally at a postgraduate level. A good understanding of the principles and components involved in the product ionisation of machine learning models. Demonstrated expertise in data preparation, ensuring that data is accurate and primed for use across the business. Skilled in data system orchestration, with the ability to manage workflows and processes to support a robust data environment. Knowledgeable in Reverse ETL processes, and able to leverage your technical abilities to streamline and enhance data operations. Benefits 40 Days of Holiday, including Bank Holidays which you can take flexibly when it works for you. World class private health insurance with dental coverage. Significant "Flexible Benefits" budget to spend on the things that matter the most to you. Employee Assistance Program Life Insurance Critical Illness Insurance Upto 20% Bonus Central London Location: 3 days in the office and 2 days at home. Hybrid working and more flexible depending on projects and work schedules. 3 stage process and quick turnaround. APPLY NOW Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
CENTRAL BEDFORDSHIRE COUNCIL
Shefford, Bedfordshire
Central Bedfordshire Council are seeking experienced Infrastructure Specialists to support our key projects and work streams, on both permanent and fixed term (12 and 24 month) contract basis. You will have a critical role in moving our key programmes of work, including moving our data centre systems into the cloud, Voice Automation and the many direct improvements to infrastructure across our service areas. Your expertise in providing 3rd line Infrastructure support will also be essential. About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it's all about our 289,000 residents. We're totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey. Key Responsibilities:? Develop, design, implement and maintain the council's Azure-cloud infrastructure services providing Windows server and PAAS instances Maintain and support on-premises solutions including Virtual Server and backup / restore systems Maintain and develop our ExchangeOnline and EntraID platforms Package and develop applications and devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as an Infrastructure Engineer / Specialist in a large organisation?and have the ability to hit the ground running with minimal supervision Proficiency in configuring and supporting Azure environments including compute, identity and AI and virtual learning, as well as expertise in configuring Azure virtual servers, virtual desktop, EntraID Excellent technical and customer skills are required as you will be a specialist to provide professional advice to IT colleagues and swift resolution of third-line incidents and requests to our staff This is an opportunity to join us and be involved in our datacentre migrations to Azure, moving all our systems to new IAAS and PAAS solutions, working with tools through Microsoft's cloud platform along with cloud backup and restore solutions. It is a challenging and rewarding role within a supportive team environment, and a chance for you to make a significant impact on Central Bedfordshire Council's IT infrastructure. This role is covered by the Code of practice of the English language requirements for public sector workers. This post is subject to the disclosure of criminal records. Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance Staff electric vehicle (EV) leasing scheme at competitive rates (permanent staff only) A comprehensive IT package Annually paid social work fees for qualified social workers in adults and children's (including senior practitioners) and Team Managers where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions The ability to work abroad for up to a month a year Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Network Engineer, Systems Administrator, IT Infrastructure Engineer, Infrastructure Analyst, IT Operations Engineer, Cloud Infrastructure Specialist, Infrastructure Architect, DevOps Engineer, IT Support Engineer, Systems Engineer will also be considered.
May 01, 2024
Full time
Central Bedfordshire Council are seeking experienced Infrastructure Specialists to support our key projects and work streams, on both permanent and fixed term (12 and 24 month) contract basis. You will have a critical role in moving our key programmes of work, including moving our data centre systems into the cloud, Voice Automation and the many direct improvements to infrastructure across our service areas. Your expertise in providing 3rd line Infrastructure support will also be essential. About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it's all about our 289,000 residents. We're totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey. Key Responsibilities:? Develop, design, implement and maintain the council's Azure-cloud infrastructure services providing Windows server and PAAS instances Maintain and support on-premises solutions including Virtual Server and backup / restore systems Maintain and develop our ExchangeOnline and EntraID platforms Package and develop applications and devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as an Infrastructure Engineer / Specialist in a large organisation?and have the ability to hit the ground running with minimal supervision Proficiency in configuring and supporting Azure environments including compute, identity and AI and virtual learning, as well as expertise in configuring Azure virtual servers, virtual desktop, EntraID Excellent technical and customer skills are required as you will be a specialist to provide professional advice to IT colleagues and swift resolution of third-line incidents and requests to our staff This is an opportunity to join us and be involved in our datacentre migrations to Azure, moving all our systems to new IAAS and PAAS solutions, working with tools through Microsoft's cloud platform along with cloud backup and restore solutions. It is a challenging and rewarding role within a supportive team environment, and a chance for you to make a significant impact on Central Bedfordshire Council's IT infrastructure. This role is covered by the Code of practice of the English language requirements for public sector workers. This post is subject to the disclosure of criminal records. Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance Staff electric vehicle (EV) leasing scheme at competitive rates (permanent staff only) A comprehensive IT package Annually paid social work fees for qualified social workers in adults and children's (including senior practitioners) and Team Managers where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions The ability to work abroad for up to a month a year Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Network Engineer, Systems Administrator, IT Infrastructure Engineer, Infrastructure Analyst, IT Operations Engineer, Cloud Infrastructure Specialist, Infrastructure Architect, DevOps Engineer, IT Support Engineer, Systems Engineer will also be considered.
Location: Canary Wharf, East London Salary : £30,000 per annum Working hours: Monday - Friday 08:00 am - 5:00 pm 40 hours per week. Benefits : 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All are supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: Receive calls via the helpdesk and support the production of a plan of maintenance activities within a defined area. To undertake the subsequent signing off of the agreed tasks at closure of the tasks and monitor and record feedback for the closed-out tasks, whilst providing and delivering the best value reception service through excellent customer care to match the client's needs. What you'll do: Answer and maintain the helpdesk and provide customer support through the timely answering of requests, allocation of reference numbers, and the forwarding of requests to the relevant facilities team. Print off appropriate work dockets as and when required, and pass these on to the appropriate Facilities teams Maintain a computerised maintenance system on behalf of Engineering, raising, closing, and filing electronic work requests as required. Set up the conference rooms including all AV equipment. Book meeting rooms, taxis, car hire, and hospitality as directed. Maintain staff holiday, sickness, and absence on duty within MAXIMO, Protime, and the given spreadsheet and Microsoft suites. Receive all visitors to the CEPR main reception in a professional manner. Ensure the switchboard is answered promptly and that callers are dealt with in a professional, helpful manner. Carry out general reception duties, ensuring that a high standard of customer care is adopted at all times. Receive recorded and special deliveries and log and contact clients before 10.00 am. Duties: Assist management team as and when required with admin matters Provide all monthly billing reports to the Business Support Team Manage client exhibitions, mobile phone contracts, copiers, and internal accounts Manage emergency phone and Tannoy system To be dressed in the correct uniform at all times Managing helpdesk- logging tasks received via phone call, email, QR code, self-reporting Scheduling PPM visits Monitoring SLAs to ensure maximum achievement rate Raising purchase orders Timesheet submission for on-site team Supporting completion of KPI General facilities administration Supporting Finance Admin with monthly billing Supporting wider FM team with day-to-day activities Who you'll be: A patient and "customer first" manner is essential for this role and being prepared to go the extra mile to complete the task on time, and to a high standard. Prioritisation and planning is a key feature of this role, and the role requires that the individual should be able to manage their time to provide successful outcomes per the department KPIs. A proactive and "can do" attitude is key to the successful, outcome for the department and this role. The successful employee in this role will be recognised for the above skills and traits. Customer-focused, Ability to communicate effectively. Working collaboratively, also having Flexibility Team orientated. Highly proficient in administrative tasks and good time management. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
May 01, 2024
Full time
Location: Canary Wharf, East London Salary : £30,000 per annum Working hours: Monday - Friday 08:00 am - 5:00 pm 40 hours per week. Benefits : 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All are supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: Receive calls via the helpdesk and support the production of a plan of maintenance activities within a defined area. To undertake the subsequent signing off of the agreed tasks at closure of the tasks and monitor and record feedback for the closed-out tasks, whilst providing and delivering the best value reception service through excellent customer care to match the client's needs. What you'll do: Answer and maintain the helpdesk and provide customer support through the timely answering of requests, allocation of reference numbers, and the forwarding of requests to the relevant facilities team. Print off appropriate work dockets as and when required, and pass these on to the appropriate Facilities teams Maintain a computerised maintenance system on behalf of Engineering, raising, closing, and filing electronic work requests as required. Set up the conference rooms including all AV equipment. Book meeting rooms, taxis, car hire, and hospitality as directed. Maintain staff holiday, sickness, and absence on duty within MAXIMO, Protime, and the given spreadsheet and Microsoft suites. Receive all visitors to the CEPR main reception in a professional manner. Ensure the switchboard is answered promptly and that callers are dealt with in a professional, helpful manner. Carry out general reception duties, ensuring that a high standard of customer care is adopted at all times. Receive recorded and special deliveries and log and contact clients before 10.00 am. Duties: Assist management team as and when required with admin matters Provide all monthly billing reports to the Business Support Team Manage client exhibitions, mobile phone contracts, copiers, and internal accounts Manage emergency phone and Tannoy system To be dressed in the correct uniform at all times Managing helpdesk- logging tasks received via phone call, email, QR code, self-reporting Scheduling PPM visits Monitoring SLAs to ensure maximum achievement rate Raising purchase orders Timesheet submission for on-site team Supporting completion of KPI General facilities administration Supporting Finance Admin with monthly billing Supporting wider FM team with day-to-day activities Who you'll be: A patient and "customer first" manner is essential for this role and being prepared to go the extra mile to complete the task on time, and to a high standard. Prioritisation and planning is a key feature of this role, and the role requires that the individual should be able to manage their time to provide successful outcomes per the department KPIs. A proactive and "can do" attitude is key to the successful, outcome for the department and this role. The successful employee in this role will be recognised for the above skills and traits. Customer-focused, Ability to communicate effectively. Working collaboratively, also having Flexibility Team orientated. Highly proficient in administrative tasks and good time management. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Company description: Who is Amey? We are at the heart of modern Britain , helping the economy to grow by designing, maintaining and transforming the nation's strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country. Job description: Your New Role We have a fantastic opportunity for a Senior Network Engineer to join our Group IT Team on a full time, permanent basis. This role offers hybrid working with occasional travel to either Liverpool, Birmingham or London. We are a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. As a permanent full-time Senior Network & Telecoms Engineer you will support Amey's data and voice infrastructure to enable our people to realise our purpose and demonstrate our values. As Security Clearance will be required the successful candidate must be a British Citizen and willing to apply for and successfully receive Security Clearance (SC) as well as sign the Official Secrets Act. The standard hours of work are based on 37.5 hours per week, Monday - Friday. On call will be required and offers a generous on call allowance. Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. You will be responsible for: Following operating procedures and policies of both Amey and our clients. Assisting in the planning, implementation and optimisation of the network infrastructure. Developing and maintaining automated monitoring and recovery of network services. Ensuring all elements of the network are properly secured, regularly patched and tidied up. Creating operational support and process documentation. Working closely with colleagues in Amey Group-IT to ensure stability, security and functionality of technical solutions. Providing mentoring support to junior members of the team. Ensuring adherence to industry and security governance frameworks/laws. Providing out of hours support as part of a call out rota. Profile description: We want to hear from you if you have: One or more relevant enterprise network qualification (e.g. CCNP) or ability to demonstrate an equivalent level of knowledge. Full UK Driving License. Excellent written and verbal communication. Technical analytical and troubleshooting skills. Ability to work as an individual as well as part of the team. Supporting a large secure enterprise network infrastructure including change management, availability, performance and capacity planning. Managing mutli-vendor firewall environments. Managing large multi-site MPLS networks. We offer: What we can offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.
May 01, 2024
Full time
Company description: Who is Amey? We are at the heart of modern Britain , helping the economy to grow by designing, maintaining and transforming the nation's strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country. Job description: Your New Role We have a fantastic opportunity for a Senior Network Engineer to join our Group IT Team on a full time, permanent basis. This role offers hybrid working with occasional travel to either Liverpool, Birmingham or London. We are a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. As a permanent full-time Senior Network & Telecoms Engineer you will support Amey's data and voice infrastructure to enable our people to realise our purpose and demonstrate our values. As Security Clearance will be required the successful candidate must be a British Citizen and willing to apply for and successfully receive Security Clearance (SC) as well as sign the Official Secrets Act. The standard hours of work are based on 37.5 hours per week, Monday - Friday. On call will be required and offers a generous on call allowance. Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. You will be responsible for: Following operating procedures and policies of both Amey and our clients. Assisting in the planning, implementation and optimisation of the network infrastructure. Developing and maintaining automated monitoring and recovery of network services. Ensuring all elements of the network are properly secured, regularly patched and tidied up. Creating operational support and process documentation. Working closely with colleagues in Amey Group-IT to ensure stability, security and functionality of technical solutions. Providing mentoring support to junior members of the team. Ensuring adherence to industry and security governance frameworks/laws. Providing out of hours support as part of a call out rota. Profile description: We want to hear from you if you have: One or more relevant enterprise network qualification (e.g. CCNP) or ability to demonstrate an equivalent level of knowledge. Full UK Driving License. Excellent written and verbal communication. Technical analytical and troubleshooting skills. Ability to work as an individual as well as part of the team. Supporting a large secure enterprise network infrastructure including change management, availability, performance and capacity planning. Managing mutli-vendor firewall environments. Managing large multi-site MPLS networks. We offer: What we can offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.
CENTRAL BEDFORDSHIRE COUNCIL
Shefford, Bedfordshire
Central Bedfordshire Council are seeking experienced Network Engineers to support our key projects and work streams. This is a 12 months contract role on a hybrid working basis. Due to the nature of the work, you will be required to work frequently at a CBC location. About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it's all about our 289,000 residents. We're totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey. Key Responsibilities: You will have a critical role in moving our data centres into the cloud as well as improving our networks and telephony to key service areas and sites Design, develop, implement and maintain the council's Azure-cloud network environment providing IAAS and PAAS instances, along with connections to remote sites and third parties Maintain, support and develop Cisco and Fortinet firewalls in our on-premises datacentre, our local sites, and in the Azure cloud Maintain, support and develop switching, routing and wifi solutions across our sites across the Council area, including libraries, leisure centres, day centres and staff offices Support and develop our Teams telephony solution with contact centre integration Develop, implement and maintain IT wifi network solutions to new sites and service areas, such as wifi to new sites and connectivity to new providers Develop, implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in configuring and supporting Azure Network environments An expert supporting contact centre and Voice AI solutions such as those provided by Cirrus and AWS Expertise in providing 3rd line Network and Telephony support Excellent technical and customer skills, acting as a specialist to provide professional advice to IT colleagues and swift resolution of third-line incidents and requests to our staff Qualifications: Cisco CCNA and upwards Fortinet Certified Professional Microsoft Teams administrator This is an opportunity to be involved in developing our new Azure platform which will host all our systems. You will work with tools across Microsoft's cloud platform along with cloud based firewall solutions. You will also manage, maintain and improve our more traditional switching and edge devices and the internet connectivity to sites across the Council. It is a challenging and rewarding role within a supportive team environment and you will have a chance to make a significant impact on Central Bedfordshire Council's IT network. This role is covered by the Code of practice of the English language requirements for public sector workers. This post is subject to the disclosure of criminal records. Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance Staff electric vehicle (EV) leasing scheme at competitive rates (permanent staff only) A comprehensive IT package Annually paid social work fees for qualified social workers in adults and children's (including senior practitioners) and Team Managers where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Network Administrator, Network Technician, Network Analyst, Network Specialist, Network Architect, Systems Engineer, IT Infrastructure Engineer, Network Operations Engineer, Network Support Engineer, IT Network Consultant will also be considered.
May 01, 2024
Full time
Central Bedfordshire Council are seeking experienced Network Engineers to support our key projects and work streams. This is a 12 months contract role on a hybrid working basis. Due to the nature of the work, you will be required to work frequently at a CBC location. About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it's all about our 289,000 residents. We're totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey. Key Responsibilities: You will have a critical role in moving our data centres into the cloud as well as improving our networks and telephony to key service areas and sites Design, develop, implement and maintain the council's Azure-cloud network environment providing IAAS and PAAS instances, along with connections to remote sites and third parties Maintain, support and develop Cisco and Fortinet firewalls in our on-premises datacentre, our local sites, and in the Azure cloud Maintain, support and develop switching, routing and wifi solutions across our sites across the Council area, including libraries, leisure centres, day centres and staff offices Support and develop our Teams telephony solution with contact centre integration Develop, implement and maintain IT wifi network solutions to new sites and service areas, such as wifi to new sites and connectivity to new providers Develop, implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in configuring and supporting Azure Network environments An expert supporting contact centre and Voice AI solutions such as those provided by Cirrus and AWS Expertise in providing 3rd line Network and Telephony support Excellent technical and customer skills, acting as a specialist to provide professional advice to IT colleagues and swift resolution of third-line incidents and requests to our staff Qualifications: Cisco CCNA and upwards Fortinet Certified Professional Microsoft Teams administrator This is an opportunity to be involved in developing our new Azure platform which will host all our systems. You will work with tools across Microsoft's cloud platform along with cloud based firewall solutions. You will also manage, maintain and improve our more traditional switching and edge devices and the internet connectivity to sites across the Council. It is a challenging and rewarding role within a supportive team environment and you will have a chance to make a significant impact on Central Bedfordshire Council's IT network. This role is covered by the Code of practice of the English language requirements for public sector workers. This post is subject to the disclosure of criminal records. Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance Staff electric vehicle (EV) leasing scheme at competitive rates (permanent staff only) A comprehensive IT package Annually paid social work fees for qualified social workers in adults and children's (including senior practitioners) and Team Managers where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Network Administrator, Network Technician, Network Analyst, Network Specialist, Network Architect, Systems Engineer, IT Infrastructure Engineer, Network Operations Engineer, Network Support Engineer, IT Network Consultant will also be considered.
Location: Hampshire, SO53 3YE Hours: Monday - Friday 09:00 am - 17:00 pm Salary : Up to £55,000 plus package & car allowance Benefits : 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All are supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: To provide support to ensure the effective delivery of EMCOR UK's 'Significant Risk' Safe Systems of Work (SSoW) activities across EMCOR UK accounts.To provide the respective Technical Subject Matter Expert support, with responsibility for the development, delivery, control, and auditing of 'Significant Risk' Safe Systems of Work across EMCOR UK accounts.To provide a risk-based delivery of technical audits and subsequent communication of identified corrective actions and, where required. To provide support to analyse EMCOR UK's existing technical compliance and assurance-related activities to identify opportunities across the People, Policy, and Process pillars. What you'll do: Responsible for providing professional technical assurance support to the WSA, via the Senior Authorising Engineer (SAE) and Technical and Safety Assurance Director (TSAD) against the People, Policy, and Process pillars, including: PEOPLE Support the development and management of the EMCOR UK Technical and Safety Competency Management System (CMS), including the identification, assessment, and periodic monitoring of Authorised Persons. Provision of AP support to mitigate priority resilience risk, as required. Support and collaborate with other colleagues to enhance the wider EMCOR UK technical service offerings, including the supplier onboarding progress (via procurement). POLICY To provide support to ensure that EMCOR UK's "Significant Risk" Safe Systems of Work continue to remain "fit for purpose," and meet with the respective technical, safety, and legislative standards, through regular reviews with the WSA Quality Management and Technical and Safety Assurance teams.To provide support to create, develop, deliver, and refine technical and safety assurance files. Support the development and delivery of the WSA communication plans (forums, flyers, toolbox talks, LFE, updates etc). Support the development of new publications through "industry best practice" guidance provided by industry leading organisations such as IET, CIBSE, REFCOM, GASSAFE BESA, SFG20 and BSRIA. PROCESSES Support the SAE (via TASD) to deliver the Enterprise level Technical and Safety Competence Management System (CMS) through measurement, gap analysis and assessment of technical and safety knowledge, skills and experience (KSE). Support the Technical and Safety Assurance Manager to ensure Technical Assurance Group database, registers and trackers are updated in order to report progress during weekly/monthly reviews. Support the SAE and Technical and Safety Assurance Manager to ensure new technical documentation, including Compliance Bulletins, Directives and Alerts are properly drafted, peer reviewed, approved and published. Provide horizon scanning activities through active participation in industry body webinars and other communications. Working alongside other EMCOR UK Business Partners to ensure appropriate discovery and assessment activity is undertaken, and risks and priorities identified and communicated. Who you'll be: Minimum HND-Level qualification in a relevant engineering discipline, a similar technical field or equivalent technical/engineering experience. Hold IEng professional status with a desire to work towards CEng status (IET, IMECHE, CIBSE etc). Demonstratable AP/AE experience and qualifications with a minimum of at least 5 years relevant operation and maintenance experience. A comprehensive knowledge and understanding of aspects, including current safety issues, legislation, management, and ISO standards. Working knowledge of quality management systems with a high degree of procedural, technical, and HSE compliance. Ability to interpret and provide authoritative advice on technical management issues. Excellent writing, editing, analytical, and organisational skills. I.T Literate including Word, Excel, Project, PowerPoint, Smartsheets and Visio At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
May 01, 2024
Full time
Location: Hampshire, SO53 3YE Hours: Monday - Friday 09:00 am - 17:00 pm Salary : Up to £55,000 plus package & car allowance Benefits : 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All are supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: To provide support to ensure the effective delivery of EMCOR UK's 'Significant Risk' Safe Systems of Work (SSoW) activities across EMCOR UK accounts.To provide the respective Technical Subject Matter Expert support, with responsibility for the development, delivery, control, and auditing of 'Significant Risk' Safe Systems of Work across EMCOR UK accounts.To provide a risk-based delivery of technical audits and subsequent communication of identified corrective actions and, where required. To provide support to analyse EMCOR UK's existing technical compliance and assurance-related activities to identify opportunities across the People, Policy, and Process pillars. What you'll do: Responsible for providing professional technical assurance support to the WSA, via the Senior Authorising Engineer (SAE) and Technical and Safety Assurance Director (TSAD) against the People, Policy, and Process pillars, including: PEOPLE Support the development and management of the EMCOR UK Technical and Safety Competency Management System (CMS), including the identification, assessment, and periodic monitoring of Authorised Persons. Provision of AP support to mitigate priority resilience risk, as required. Support and collaborate with other colleagues to enhance the wider EMCOR UK technical service offerings, including the supplier onboarding progress (via procurement). POLICY To provide support to ensure that EMCOR UK's "Significant Risk" Safe Systems of Work continue to remain "fit for purpose," and meet with the respective technical, safety, and legislative standards, through regular reviews with the WSA Quality Management and Technical and Safety Assurance teams.To provide support to create, develop, deliver, and refine technical and safety assurance files. Support the development and delivery of the WSA communication plans (forums, flyers, toolbox talks, LFE, updates etc). Support the development of new publications through "industry best practice" guidance provided by industry leading organisations such as IET, CIBSE, REFCOM, GASSAFE BESA, SFG20 and BSRIA. PROCESSES Support the SAE (via TASD) to deliver the Enterprise level Technical and Safety Competence Management System (CMS) through measurement, gap analysis and assessment of technical and safety knowledge, skills and experience (KSE). Support the Technical and Safety Assurance Manager to ensure Technical Assurance Group database, registers and trackers are updated in order to report progress during weekly/monthly reviews. Support the SAE and Technical and Safety Assurance Manager to ensure new technical documentation, including Compliance Bulletins, Directives and Alerts are properly drafted, peer reviewed, approved and published. Provide horizon scanning activities through active participation in industry body webinars and other communications. Working alongside other EMCOR UK Business Partners to ensure appropriate discovery and assessment activity is undertaken, and risks and priorities identified and communicated. Who you'll be: Minimum HND-Level qualification in a relevant engineering discipline, a similar technical field or equivalent technical/engineering experience. Hold IEng professional status with a desire to work towards CEng status (IET, IMECHE, CIBSE etc). Demonstratable AP/AE experience and qualifications with a minimum of at least 5 years relevant operation and maintenance experience. A comprehensive knowledge and understanding of aspects, including current safety issues, legislation, management, and ISO standards. Working knowledge of quality management systems with a high degree of procedural, technical, and HSE compliance. Ability to interpret and provide authoritative advice on technical management issues. Excellent writing, editing, analytical, and organisational skills. I.T Literate including Word, Excel, Project, PowerPoint, Smartsheets and Visio At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Location Surbiton,Surrey Salary: £50,000 per annum Working hours: Mon-Fri 09:00am - 17:00pm 35 hours per week. Benefits: 25 Days Holiday + BH, Company Pension, Private Healthcare, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role overview: Develop EMCOR's bespoke Data Management and Business Intelligence toolset Designs and creates solutions for EMCOR systems Works alongside the Data Analysts to provide insights on EMCOR and client data What you'll do: Develop EMCOR's bespoke Data Management and Business Intelligence toolset, on an approved and requested basis Provides technical analysis on requirements, including technical specification and associated testing documentation to IT team members, and gains approval for requirements through the IT Business Partner with the client services team Adheres to, contributes to, and advocates the adoption of, EMCOR's Software Development Lifecycle (SDLC) guidelines Provides project resources to support commissioning, decommissioning, and troubleshooting accounts, servers, and hosting platforms. Provides software testing services as required, on an approved and requested basis. Works to best practice security standards as part of the IT Security standards delivered under ISO 27001. Works with the Change and Release function to safely deliver data into live production environments Provide onsite support to EMCOR Client Service teams for problem-solving. Who you'll be: The role requires at least a year's experience in software development in an object-oriented language such as Java script, or functional programming languages such as C#. As well as working knowledge of other development languages and tools including SQL. The role would benefit from a working knowledge of Prince 2 project management standards for successful delivery of projects, and ITIL v2 Change and Release management. The ability to use project management tools such as Microsoft Project or SmartSheet online project management tools. A patient and "customer first" manner is essential for this role, as being prepared to go the extra mile to complete the task on time, and to a high standard. A proactive and "can do" approach is key to the successful outcome for the department and this role. Prioritisation and planning are key features of this role, and the role requires that the individual should be able to manage their time, to provide successful outcomes per the department KPI's. The successful employee in this role, will be recognised for the above skills and traits. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
May 01, 2024
Full time
Location Surbiton,Surrey Salary: £50,000 per annum Working hours: Mon-Fri 09:00am - 17:00pm 35 hours per week. Benefits: 25 Days Holiday + BH, Company Pension, Private Healthcare, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role overview: Develop EMCOR's bespoke Data Management and Business Intelligence toolset Designs and creates solutions for EMCOR systems Works alongside the Data Analysts to provide insights on EMCOR and client data What you'll do: Develop EMCOR's bespoke Data Management and Business Intelligence toolset, on an approved and requested basis Provides technical analysis on requirements, including technical specification and associated testing documentation to IT team members, and gains approval for requirements through the IT Business Partner with the client services team Adheres to, contributes to, and advocates the adoption of, EMCOR's Software Development Lifecycle (SDLC) guidelines Provides project resources to support commissioning, decommissioning, and troubleshooting accounts, servers, and hosting platforms. Provides software testing services as required, on an approved and requested basis. Works to best practice security standards as part of the IT Security standards delivered under ISO 27001. Works with the Change and Release function to safely deliver data into live production environments Provide onsite support to EMCOR Client Service teams for problem-solving. Who you'll be: The role requires at least a year's experience in software development in an object-oriented language such as Java script, or functional programming languages such as C#. As well as working knowledge of other development languages and tools including SQL. The role would benefit from a working knowledge of Prince 2 project management standards for successful delivery of projects, and ITIL v2 Change and Release management. The ability to use project management tools such as Microsoft Project or SmartSheet online project management tools. A patient and "customer first" manner is essential for this role, as being prepared to go the extra mile to complete the task on time, and to a high standard. A proactive and "can do" approach is key to the successful outcome for the department and this role. Prioritisation and planning are key features of this role, and the role requires that the individual should be able to manage their time, to provide successful outcomes per the department KPI's. The successful employee in this role, will be recognised for the above skills and traits. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Purpose of the Role St James Quarter (SJQ) is a best in class retail-led mixed-use destination comprising 850,000sqft of prime retail, food and leisure space, a multi-screen cinema, 5 star W Hotel, 152 private apartments and a 4-star aparthotel. The Technical Services Manager (TSM) will be instrumental in supporting the operational and technical aspects of St James Quarter under the guidance of the Senior Leadership Team. The TSM's primary focus will be on the hands-on management and oversight of technical services, including M&E, Building Management Systems (BMS), life safety, security systems, and vertical transportation. They will also act as the technical ambassador for St James Quarter, its occupiers, brand partners and guests. Key responsibilities will include ensuring that technical services are delivered effectively, meeting both statutory compliance and best practice standards. The TSM will also assist in the technical aspects of contract management and maintenance of systems, ensuring they meet agreed-upon service levels and contribute to the overall well-being and safety of the site's clients, occupiers, and guests. As a strong communicator, they will act as the interface for technical activity with the assistance and support as required by the Senior Leadership Team, contract providers and consultants. Key Responsibilities Leadership & People Management Demonstrate their ability as a proven leader of people, capable of getting the most out of their multi-disciplinary team including the technical supply chain. Understand the mutual and strategic goal for the estate and the client. Provide outstanding leadership to maintain an exceptionally high standard of service delivery encompassing technical innovation, sustainability and customer focus. Foster a culture of energy conservation and sustainability awareness within technical function through education, coaching and performance management. Technical Oversee the delivery of technical services operations across the estate through the technical services, compliance teams and service partners Ensure that each technical asset is managed and maintained in a proactive and customer focused manner that is cost effective and reliable. Ensure the agreed CAFM system is implemented, reporting functionality is used by all departments and reported monthly in line with business guidelines, with any failures to comply escalated within monthly reporting criteria. Prepare and manage relevant service charge budgets and ensure effective budget control including the preparation of relevant specifications, raising orders, instructions, contracts and verifying (processing) invoices are in place and management is always in line with business guidelines and expectations. Support the delivery and fit out programmes in conjunction with brand partners, asset team and consultancy leads. Sustainability Understand the client's ESG strategy and goals including the overall asset management strategy. Ensure that the sustainability agenda is fully embraced with the team and that they are fully aware of the drivers for change. Produce and constantly review monthly energy profile to provide clear reporting on the data explaining any variations. Develop, implement and manage environmental and energy conservation programmes ensuring optimum usage of energy by utilising the systems available. Promote and enable a culture of improvement, encouraging and motivating teams to go above and beyond the minimum sustainability standards. Implement energy management initiatives, including recommendations from decarbonisation studies and smart optimisation programmes. Review building energy analytics to adjust system settings to optimise energy use. To lead on energy conservation by identifying and implementing various options for saving energy. MEP & Fabric Management Develop, implement, and maintain maintenance strategies and systems for the building, facilities and public realm area. Managing a strong Pre Planned Maintenance (PPM) strategy, the use of KPIs, industry best practices and contract management techniques, ensure compliance with statutory obligations, manufacturer's warranty requirements and obligations set by our client and customers. Ensure adherence to, on behalf of the Landlord and occupiers, the technical obligations within the occupier lease agreements. Manage any latent base build defects ensuring the information on the defect is sent to the relevant parties until the defect is rectified. Ensure the fabric is maintained according to the design specification required and any works by the technical team, tenants or suppliers do not compromise this. ICT Ensure that all ICT systems including network, telephony, local systems at asset level (access control systems, CCTV, desk top PCs etc.) are compliant with statutory and data protection obligations including GDPR and support the business need. Contract Management Ensure strong relationships with the management teams of all site delivery partners and ensure all parties work in a harmonious manner in support of the wider St James Quarter community. Service partners include but are not limited to: Vertical Transportation, ME / Maintenance, CCTV & Security System, Utilities, Telecom and ICT providersThrough the Technical/Operational Service teams, develop specifications and scope for each of the specialist contracts and tender in accordance with the procurement procedures and policies.Ensure the appointed technical service partners are adequately briefed, resourced and monitored to be effective in the delivery of their services, reporting any occurrences of failure.Working collaboratively with the appointed M&E / Maintenance service partners, actively manage and monitor building systems (either directly or within engineering team), including HVAC, lighting, controls/ BMS, and renewable energy systems, to optimise energy efficiency and performance.Implement processes with mechanical and electrical engineering service provider to ensure energy management is key focus, including BMS and plant checks that extend scope to include energy review (in addition to purely system being operational).Attend key monthly meetings with the associated service partners.Review Partners reports and any proposals, liaising with internal departments for guidance and management where required.Ensure
May 01, 2024
Full time
Purpose of the Role St James Quarter (SJQ) is a best in class retail-led mixed-use destination comprising 850,000sqft of prime retail, food and leisure space, a multi-screen cinema, 5 star W Hotel, 152 private apartments and a 4-star aparthotel. The Technical Services Manager (TSM) will be instrumental in supporting the operational and technical aspects of St James Quarter under the guidance of the Senior Leadership Team. The TSM's primary focus will be on the hands-on management and oversight of technical services, including M&E, Building Management Systems (BMS), life safety, security systems, and vertical transportation. They will also act as the technical ambassador for St James Quarter, its occupiers, brand partners and guests. Key responsibilities will include ensuring that technical services are delivered effectively, meeting both statutory compliance and best practice standards. The TSM will also assist in the technical aspects of contract management and maintenance of systems, ensuring they meet agreed-upon service levels and contribute to the overall well-being and safety of the site's clients, occupiers, and guests. As a strong communicator, they will act as the interface for technical activity with the assistance and support as required by the Senior Leadership Team, contract providers and consultants. Key Responsibilities Leadership & People Management Demonstrate their ability as a proven leader of people, capable of getting the most out of their multi-disciplinary team including the technical supply chain. Understand the mutual and strategic goal for the estate and the client. Provide outstanding leadership to maintain an exceptionally high standard of service delivery encompassing technical innovation, sustainability and customer focus. Foster a culture of energy conservation and sustainability awareness within technical function through education, coaching and performance management. Technical Oversee the delivery of technical services operations across the estate through the technical services, compliance teams and service partners Ensure that each technical asset is managed and maintained in a proactive and customer focused manner that is cost effective and reliable. Ensure the agreed CAFM system is implemented, reporting functionality is used by all departments and reported monthly in line with business guidelines, with any failures to comply escalated within monthly reporting criteria. Prepare and manage relevant service charge budgets and ensure effective budget control including the preparation of relevant specifications, raising orders, instructions, contracts and verifying (processing) invoices are in place and management is always in line with business guidelines and expectations. Support the delivery and fit out programmes in conjunction with brand partners, asset team and consultancy leads. Sustainability Understand the client's ESG strategy and goals including the overall asset management strategy. Ensure that the sustainability agenda is fully embraced with the team and that they are fully aware of the drivers for change. Produce and constantly review monthly energy profile to provide clear reporting on the data explaining any variations. Develop, implement and manage environmental and energy conservation programmes ensuring optimum usage of energy by utilising the systems available. Promote and enable a culture of improvement, encouraging and motivating teams to go above and beyond the minimum sustainability standards. Implement energy management initiatives, including recommendations from decarbonisation studies and smart optimisation programmes. Review building energy analytics to adjust system settings to optimise energy use. To lead on energy conservation by identifying and implementing various options for saving energy. MEP & Fabric Management Develop, implement, and maintain maintenance strategies and systems for the building, facilities and public realm area. Managing a strong Pre Planned Maintenance (PPM) strategy, the use of KPIs, industry best practices and contract management techniques, ensure compliance with statutory obligations, manufacturer's warranty requirements and obligations set by our client and customers. Ensure adherence to, on behalf of the Landlord and occupiers, the technical obligations within the occupier lease agreements. Manage any latent base build defects ensuring the information on the defect is sent to the relevant parties until the defect is rectified. Ensure the fabric is maintained according to the design specification required and any works by the technical team, tenants or suppliers do not compromise this. ICT Ensure that all ICT systems including network, telephony, local systems at asset level (access control systems, CCTV, desk top PCs etc.) are compliant with statutory and data protection obligations including GDPR and support the business need. Contract Management Ensure strong relationships with the management teams of all site delivery partners and ensure all parties work in a harmonious manner in support of the wider St James Quarter community. Service partners include but are not limited to: Vertical Transportation, ME / Maintenance, CCTV & Security System, Utilities, Telecom and ICT providersThrough the Technical/Operational Service teams, develop specifications and scope for each of the specialist contracts and tender in accordance with the procurement procedures and policies.Ensure the appointed technical service partners are adequately briefed, resourced and monitored to be effective in the delivery of their services, reporting any occurrences of failure.Working collaboratively with the appointed M&E / Maintenance service partners, actively manage and monitor building systems (either directly or within engineering team), including HVAC, lighting, controls/ BMS, and renewable energy systems, to optimise energy efficiency and performance.Implement processes with mechanical and electrical engineering service provider to ensure energy management is key focus, including BMS and plant checks that extend scope to include energy review (in addition to purely system being operational).Attend key monthly meetings with the associated service partners.Review Partners reports and any proposals, liaising with internal departments for guidance and management where required.Ensure
Salary Package Band: C Salary Range: £42,000-£52,000 dependent on skills, knowledge and experience Contract type: Permanent Location: Newcastle or Salford Closing Date: 2nd May 2024 Our comprehensive benefits package includes: An employer pension contribution of up to 10% 26 days annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes Employee assistance and well-being programmes Learning and development tailored to your role - this could include industry recognised qualifications, coaching and mentoring An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more. Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested. We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups. If you require any reasonable adjustments at any time, please let us know by contacting us on with the job reference in the subject. Introduction video - Modernise the BBC Product Group is responsible for the design, development, and delivery of the BBC's portfolio of digital products. Including iPlayer, Sounds, Bitesize, and the BBC News and BBC Sport apps and website, our portfolio is diverse and contains some of the largest and highest-profile properties on the UK internet. We're a huge streaming media destination, a news source trusted across the world, a provider of educational and entertaining content to children of all ages, and a sports results, analysis, and commentary service, and much more besides. It's an unparalleled portfolio of products, and our strength is our range and breadth. Working with the BBC's content divisions, our focus now is on driving engagement across our portfolio so that the BBC online becomes a valued daily habit for all audiences just as television and radio have been over the last century. Data is fundamental to our future: both in helping us prioritise and shape our work and in creating richer, more personalised experiences for our audiences. And our portfolio means that we've got one of the widest, most diverse, and most exciting datasets to work within the UK. SDD24 The Role The Senior Analytics Developer is a new role that will support the newly created Product Data Domain teams. Working as part of our multi-disciplinary data teams, you will help to create clean, tested, well-modelled trusted datasets around our digital estate for use across the BBC. Sitting between data engineering and data analysis you will get exposure to both areas across all product teams and focus on modelling unstructured data into meaningful insights. You will be building and maintaining data pipelines through best practices to support teams across the BBC in delivering quality products and content. You will be leading work to break down business requirements, help design the data model and build ETL pipelines using SQL to deliver data products that will power key value use cases across the BBC. You will work alongside other product analytics developers, product data managers, data engineers and data operations managers, ensuring that all work delivers maximum value to the BBC. You will be working on cross-product strategic projects and cutting-edge technologies, surrounded by like-minded people. This work will align with and help inform the short and long-term data strategy. Main Responsibilities Role and responsibilities will comprise of: Designing, implementing and maintaining data models that promote a self-service approach to data consumption. This includes ensuring that data quality within the data warehouse is maintained throughout the data lifecycle. Automating data pipelines using proprietary BBC technology & Airflow. Involvement in planning the data the BBC collects online. You will help to develop the BBC's data collection framework and strategy as well as work with Product and other stakeholders to help resolve any data quality issues. Contributing to the creation of processes for data product development and advocating their use throughout the organisation. Supporting analytics, data science and other colleagues outside the digital product area in managing projects and fielding queries. Supporting junior colleagues within the team. Ability to build and maintain strong working relationships where you might, as a specialist, have to manage the expectations of more senior colleagues. Working across mobile, web, television and voice platforms supporting Product Managers, Business Analysts and working closely with Software & Data Engineers. Are you the right candidate? When it comes to analytics developers at the BBC we look for these skills: Technical Skills At least 5 years' experience in a Data Analyst, Data Engineering or Analytics Engineering role, preferably in digital products, with an interest in data modelling and ETL processes. Excellent SQL skills for extracting and manipulating data. Experience of using tools such as DBT, Looker and Airflow would be an advantage. Good knowledge of analytical database systems (Redshift, Snowflake, BigQuery). Comfortable working alongside cross-functional teams interacting with Product Managers, Engineers, Data Scientists, and Analysts. An understanding of how digital products use experimentation. Some experience coding in R or Python. A good understanding of on-demand audio and video media products, with a knowledge of key competitors. Teamwork and stakeholder management Ability to listen to others' ideas and build on them Ability to clearly communicate to both technical and non-technical audiences. Ability to collaborate effectively, working alongside other team members towards the team's goals, and enabling others to succeed, where possible. Ability to prioritise. A structured approach and ability to bring other on the journey. Strong attention to detail About the BBC About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here.
May 01, 2024
Full time
Salary Package Band: C Salary Range: £42,000-£52,000 dependent on skills, knowledge and experience Contract type: Permanent Location: Newcastle or Salford Closing Date: 2nd May 2024 Our comprehensive benefits package includes: An employer pension contribution of up to 10% 26 days annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes Employee assistance and well-being programmes Learning and development tailored to your role - this could include industry recognised qualifications, coaching and mentoring An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more. Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested. We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups. If you require any reasonable adjustments at any time, please let us know by contacting us on with the job reference in the subject. Introduction video - Modernise the BBC Product Group is responsible for the design, development, and delivery of the BBC's portfolio of digital products. Including iPlayer, Sounds, Bitesize, and the BBC News and BBC Sport apps and website, our portfolio is diverse and contains some of the largest and highest-profile properties on the UK internet. We're a huge streaming media destination, a news source trusted across the world, a provider of educational and entertaining content to children of all ages, and a sports results, analysis, and commentary service, and much more besides. It's an unparalleled portfolio of products, and our strength is our range and breadth. Working with the BBC's content divisions, our focus now is on driving engagement across our portfolio so that the BBC online becomes a valued daily habit for all audiences just as television and radio have been over the last century. Data is fundamental to our future: both in helping us prioritise and shape our work and in creating richer, more personalised experiences for our audiences. And our portfolio means that we've got one of the widest, most diverse, and most exciting datasets to work within the UK. SDD24 The Role The Senior Analytics Developer is a new role that will support the newly created Product Data Domain teams. Working as part of our multi-disciplinary data teams, you will help to create clean, tested, well-modelled trusted datasets around our digital estate for use across the BBC. Sitting between data engineering and data analysis you will get exposure to both areas across all product teams and focus on modelling unstructured data into meaningful insights. You will be building and maintaining data pipelines through best practices to support teams across the BBC in delivering quality products and content. You will be leading work to break down business requirements, help design the data model and build ETL pipelines using SQL to deliver data products that will power key value use cases across the BBC. You will work alongside other product analytics developers, product data managers, data engineers and data operations managers, ensuring that all work delivers maximum value to the BBC. You will be working on cross-product strategic projects and cutting-edge technologies, surrounded by like-minded people. This work will align with and help inform the short and long-term data strategy. Main Responsibilities Role and responsibilities will comprise of: Designing, implementing and maintaining data models that promote a self-service approach to data consumption. This includes ensuring that data quality within the data warehouse is maintained throughout the data lifecycle. Automating data pipelines using proprietary BBC technology & Airflow. Involvement in planning the data the BBC collects online. You will help to develop the BBC's data collection framework and strategy as well as work with Product and other stakeholders to help resolve any data quality issues. Contributing to the creation of processes for data product development and advocating their use throughout the organisation. Supporting analytics, data science and other colleagues outside the digital product area in managing projects and fielding queries. Supporting junior colleagues within the team. Ability to build and maintain strong working relationships where you might, as a specialist, have to manage the expectations of more senior colleagues. Working across mobile, web, television and voice platforms supporting Product Managers, Business Analysts and working closely with Software & Data Engineers. Are you the right candidate? When it comes to analytics developers at the BBC we look for these skills: Technical Skills At least 5 years' experience in a Data Analyst, Data Engineering or Analytics Engineering role, preferably in digital products, with an interest in data modelling and ETL processes. Excellent SQL skills for extracting and manipulating data. Experience of using tools such as DBT, Looker and Airflow would be an advantage. Good knowledge of analytical database systems (Redshift, Snowflake, BigQuery). Comfortable working alongside cross-functional teams interacting with Product Managers, Engineers, Data Scientists, and Analysts. An understanding of how digital products use experimentation. Some experience coding in R or Python. A good understanding of on-demand audio and video media products, with a knowledge of key competitors. Teamwork and stakeholder management Ability to listen to others' ideas and build on them Ability to clearly communicate to both technical and non-technical audiences. Ability to collaborate effectively, working alongside other team members towards the team's goals, and enabling others to succeed, where possible. Ability to prioritise. A structured approach and ability to bring other on the journey. Strong attention to detail About the BBC About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here.
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more!
Apr 30, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more!
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier / Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for real time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat / CentOS / Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer / Architect Role MS700 /MS720 /MS 740 SBC vendor qualifications (Dialogic , Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
Apr 30, 2024
Full time
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier / Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for real time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat / CentOS / Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer / Architect Role MS700 /MS720 /MS 740 SBC vendor qualifications (Dialogic , Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
My client, a consultancy organisation is on the lookout for a Voice Architect for an initial 6-month contract. They are looking for someone that has extensive experience with MS Teams and Oracle Location : Remote (Must be in the UK) Rate : £700/800 P/D (Inside of IR35) Start Date : ASAP Role Overview : My client is looking for someone to support the 2024 Teams Roll-Out Project, requiring expertise in Cisco unified communications , cloud voice technologies , Microsoft Teams , Oracle SBC, SIP protocol , and tier 3-4 operational support . Significant experience supporting unified communications in large enterprise environments. Provide technical direction and engineering support for projects and infrastructure within the project. Possess advanced functional knowledge of evolving voice and network engineering industry technologies/competition, concepts, and trends. Key Technical Skills: Advanced hands-on telephony experience within Cisco, MS Teams, MS Teams Voice, Oracle SBC/ECB, and/or routing of Universal/International Toll-Free routing Significant hands-on experience Oracle SBC network design, configuration, support, and maintenance Advanced hands-on experience with the SIP protocol and analyzing call flows for global dial plan design Advanced level of SIP Normalization scripting. Strong proficiency with global direct routing, E.164 dial plans, e911, SIP Trunking, PowerShell scripting, and MS Teams routing policies Microsoft Teams ACME 3900 Platform Cisco Call Management Technology Experience with Cisco 4400 and Catalyst Gateways to support provider connections. Experience with Oracle Interoperations Monitoring Oracle ACME Session Border Controllers - Oracle SBC/ECB Teams Direct Routing Experience with the following Apps is a plus: Intrado E911, Mutare Spam calls, Unimax for Provisioning Audio Codes and Poly Desk Phones for Teams, good to have Cisco CUBE and Analog Gateways, good to have
Apr 30, 2024
Full time
My client, a consultancy organisation is on the lookout for a Voice Architect for an initial 6-month contract. They are looking for someone that has extensive experience with MS Teams and Oracle Location : Remote (Must be in the UK) Rate : £700/800 P/D (Inside of IR35) Start Date : ASAP Role Overview : My client is looking for someone to support the 2024 Teams Roll-Out Project, requiring expertise in Cisco unified communications , cloud voice technologies , Microsoft Teams , Oracle SBC, SIP protocol , and tier 3-4 operational support . Significant experience supporting unified communications in large enterprise environments. Provide technical direction and engineering support for projects and infrastructure within the project. Possess advanced functional knowledge of evolving voice and network engineering industry technologies/competition, concepts, and trends. Key Technical Skills: Advanced hands-on telephony experience within Cisco, MS Teams, MS Teams Voice, Oracle SBC/ECB, and/or routing of Universal/International Toll-Free routing Significant hands-on experience Oracle SBC network design, configuration, support, and maintenance Advanced hands-on experience with the SIP protocol and analyzing call flows for global dial plan design Advanced level of SIP Normalization scripting. Strong proficiency with global direct routing, E.164 dial plans, e911, SIP Trunking, PowerShell scripting, and MS Teams routing policies Microsoft Teams ACME 3900 Platform Cisco Call Management Technology Experience with Cisco 4400 and Catalyst Gateways to support provider connections. Experience with Oracle Interoperations Monitoring Oracle ACME Session Border Controllers - Oracle SBC/ECB Teams Direct Routing Experience with the following Apps is a plus: Intrado E911, Mutare Spam calls, Unimax for Provisioning Audio Codes and Poly Desk Phones for Teams, good to have Cisco CUBE and Analog Gateways, good to have