Senior Dynamics 365 Developer Our client, a leading company in the Insurance industry, is currently seeking a Senior Dynamics 365 Developer to join their IT department on a permanent basis. Role & Responsibilities Develop, customize, and integrate Microsoft Dynamics 365 applications Collaborate with business analysts and solution architects to design solutions that meet business requirements Implement software development best practices and participate in code reviews Troubleshoot and resolve technical issues in a timely manner Provide technical guidance and support to junior developers Key Skills: Extensive experience with Microsoft Dynamics 365 development Proficiency in programming languages such as C#, JavaScript, and TypeScript Strong knowledge of Dynamics 365 extensions, customizations, and integrations Excellent problem-solving and analytical skills Ability to work effectively in a team-oriented environment There is no sponsorship available for this role. Get in touch to find out more
Apr 18, 2024
Full time
Senior Dynamics 365 Developer Our client, a leading company in the Insurance industry, is currently seeking a Senior Dynamics 365 Developer to join their IT department on a permanent basis. Role & Responsibilities Develop, customize, and integrate Microsoft Dynamics 365 applications Collaborate with business analysts and solution architects to design solutions that meet business requirements Implement software development best practices and participate in code reviews Troubleshoot and resolve technical issues in a timely manner Provide technical guidance and support to junior developers Key Skills: Extensive experience with Microsoft Dynamics 365 development Proficiency in programming languages such as C#, JavaScript, and TypeScript Strong knowledge of Dynamics 365 extensions, customizations, and integrations Excellent problem-solving and analytical skills Ability to work effectively in a team-oriented environment There is no sponsorship available for this role. Get in touch to find out more
This Technical Analyst Lead job role sits within the PMO team and will be responsible for the relationship between the digital online teams and the eCommerce platform partner, ensuring user requirements are understood and clearly documented. Managing a team of 9 and reporting to the Digital Programme Manager, this job role will work closely with the Project Managers and the Support team to deliver key projects prioritised on the roadmap, and will be involved in various different work streams. You will be comfortable providing technical support and issue management across various on-going Digitial/E-Commerce projects. MAIN RESPONSIBILITIES: Gathering feedback from end users in order to continue improving systems effectively. Overseeing the incident management process and team members involved in resolving the incident. Translate business requirements into clear functional and technical solutions in Jira and Confluence. Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions. Create any relevant as-is and to-be process flows/swim lane diagrams for projects Running tests or investigations on system or application issues and being able to provide solutions within a timely manner. Creating reports to share with stakeholders and senior-level employees Contributing to team meetings with reports being able to present your findings Experience ideally being sought: A high level of business intelligence and strong analytical skills. Technical & Business analysis experience working within a digital and E-Commerce function An ITIL background, with experience of running a technical support team, which know how to manage the priority and risk of issues raised. Proven experience across a range of E-Commerce technologies and platforms (Hybris experience essential) - 3rd party integrations Knowledge of corporate global ERP systems (SAP experience desirable) Strong understanding of the software development lifecycle in the Agile Model ITIL Foundation (v3 or ITIL4).
Apr 18, 2024
Full time
This Technical Analyst Lead job role sits within the PMO team and will be responsible for the relationship between the digital online teams and the eCommerce platform partner, ensuring user requirements are understood and clearly documented. Managing a team of 9 and reporting to the Digital Programme Manager, this job role will work closely with the Project Managers and the Support team to deliver key projects prioritised on the roadmap, and will be involved in various different work streams. You will be comfortable providing technical support and issue management across various on-going Digitial/E-Commerce projects. MAIN RESPONSIBILITIES: Gathering feedback from end users in order to continue improving systems effectively. Overseeing the incident management process and team members involved in resolving the incident. Translate business requirements into clear functional and technical solutions in Jira and Confluence. Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions. Create any relevant as-is and to-be process flows/swim lane diagrams for projects Running tests or investigations on system or application issues and being able to provide solutions within a timely manner. Creating reports to share with stakeholders and senior-level employees Contributing to team meetings with reports being able to present your findings Experience ideally being sought: A high level of business intelligence and strong analytical skills. Technical & Business analysis experience working within a digital and E-Commerce function An ITIL background, with experience of running a technical support team, which know how to manage the priority and risk of issues raised. Proven experience across a range of E-Commerce technologies and platforms (Hybris experience essential) - 3rd party integrations Knowledge of corporate global ERP systems (SAP experience desirable) Strong understanding of the software development lifecycle in the Agile Model ITIL Foundation (v3 or ITIL4).
Department of Work & Pensions
Newcastle Upon Tyne, Tyne And Wear
Infrastructure Operations Engineer: Pay up to 43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to 43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 18, 2024
Full time
Infrastructure Operations Engineer: Pay up to 43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to 43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Senior Business Analyst (Strategy) Manchester/Hybrid (1 day every 2 weeks) 6 months Circa 500 per day (Outside IR35) A Senior Business Analyst is require for our client who are based in Manchester. The successful candidate will have an organisation wide view of applications and technology, leading in many areas regarding to technology and application strategy. The strategy Senior Business Analyst will input into strategic direction of our enterprise applications and technologies at the organisation. You will be required to gain knowledge of the organisation's processes, systems and data as well as developing strategic relationships between internal and external stakeholders and suppliers. You will be required to assist with the design future strategies for our application architecture based upon key strategic decisions and architect the organisation strategic enterprise solutions. Reporting directly to the Enterprise Architect, you will work closely with Product Managers, Architects and Lead Engineers to devise strategic changes to application and technical infrastructure. Responsibilities: You will be inputting into the strategic design of solutions architecture of the Information Systems within the organisation and will build a strategic roadmap for the core enterprise systems. Work with colleagues in building strategic roadmaps. Develop detailed strategic roadmaps for a range of technology led enterprise-wide transformations. Assist in the development of technical recommendations in terms of technology adoptions and rollouts. To work closely with the management team and stakeholders across the organisation to develop the organisation's information systems strategy, including ensuring that the strategy is aligned with the corporate strategy and supports and advances business capabilities. To support the IT innovation function looking to identify how emergent technologies can provide business benefit. To apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity. Skills required: Experience of developing roadmaps in support of application and technology strategy. Experience of producing architectural documentation when designing strategic solutions. Experience of enterprise-wide software analysis and design, ideally on Customer Relationship Management or Enterprise Resource Planning systems. Knowledge of software modelling techniques (e.g. UML, ArchiMate, BPMN) in designing information systems architectures and platforms. Understanding of emergent technologies and how they can benefit organisations. Can demonstrate excellent customer service ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively. Desirable criteria Innovative and able to solve problems logically and methodically. Suggest improvements to individual, team and department processes.
Apr 18, 2024
Contractor
Senior Business Analyst (Strategy) Manchester/Hybrid (1 day every 2 weeks) 6 months Circa 500 per day (Outside IR35) A Senior Business Analyst is require for our client who are based in Manchester. The successful candidate will have an organisation wide view of applications and technology, leading in many areas regarding to technology and application strategy. The strategy Senior Business Analyst will input into strategic direction of our enterprise applications and technologies at the organisation. You will be required to gain knowledge of the organisation's processes, systems and data as well as developing strategic relationships between internal and external stakeholders and suppliers. You will be required to assist with the design future strategies for our application architecture based upon key strategic decisions and architect the organisation strategic enterprise solutions. Reporting directly to the Enterprise Architect, you will work closely with Product Managers, Architects and Lead Engineers to devise strategic changes to application and technical infrastructure. Responsibilities: You will be inputting into the strategic design of solutions architecture of the Information Systems within the organisation and will build a strategic roadmap for the core enterprise systems. Work with colleagues in building strategic roadmaps. Develop detailed strategic roadmaps for a range of technology led enterprise-wide transformations. Assist in the development of technical recommendations in terms of technology adoptions and rollouts. To work closely with the management team and stakeholders across the organisation to develop the organisation's information systems strategy, including ensuring that the strategy is aligned with the corporate strategy and supports and advances business capabilities. To support the IT innovation function looking to identify how emergent technologies can provide business benefit. To apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity. Skills required: Experience of developing roadmaps in support of application and technology strategy. Experience of producing architectural documentation when designing strategic solutions. Experience of enterprise-wide software analysis and design, ideally on Customer Relationship Management or Enterprise Resource Planning systems. Knowledge of software modelling techniques (e.g. UML, ArchiMate, BPMN) in designing information systems architectures and platforms. Understanding of emergent technologies and how they can benefit organisations. Can demonstrate excellent customer service ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively. Desirable criteria Innovative and able to solve problems logically and methodically. Suggest improvements to individual, team and department processes.
I am currently partnered with a Local Government Agency in Central London who are looking for a Senior Front-end Developer to join their team to support with an ongoing project around their flagship customer facing application. The role is INSIDE IR35 & requires TWO DAYS PER WEEK onsite in their offices in London. Initial term is 28-Months with a possible 12-Month extension after that. Day rate being offered is up to £440 per day DOE The Software Developer must have the following technical skills: Expert agile practices with proven experience C# .Net, C# .Net Core TDD, Object Oriented Design, Clean Code Techniques and Cloud Patterns ASP .Net MVC HTML, CSS, JavaScript, TypeScript, JQuery ReactJS Git API Manager, Active Directory Functions, Service Bus SQL Server, CosmosDB, Storage Azure DevOps, Azure Pipelines, Bicep App Insights The Senior Developer will have expert knowledge of designing, building, and enhancing integrated back-office solutions using Microsoft Development Technologies. The Senior Developer will work with all others as necessary within the project including the Senior Product Owner, Senior Test Analysts, Technical Delivery Leads, Solution Architects and other stakeholders to establish an optimal solution which meets requirements, adheres to technical strategy / constraints and considers total cost of ownership. The client will be undertaking bespoke development in delivering the end-to-end solution, so the resource will need to integrate with several bespoke data sources written by other parties, other working areas of the programme and project or engage with 3rd parties when necessary.
Apr 18, 2024
Full time
I am currently partnered with a Local Government Agency in Central London who are looking for a Senior Front-end Developer to join their team to support with an ongoing project around their flagship customer facing application. The role is INSIDE IR35 & requires TWO DAYS PER WEEK onsite in their offices in London. Initial term is 28-Months with a possible 12-Month extension after that. Day rate being offered is up to £440 per day DOE The Software Developer must have the following technical skills: Expert agile practices with proven experience C# .Net, C# .Net Core TDD, Object Oriented Design, Clean Code Techniques and Cloud Patterns ASP .Net MVC HTML, CSS, JavaScript, TypeScript, JQuery ReactJS Git API Manager, Active Directory Functions, Service Bus SQL Server, CosmosDB, Storage Azure DevOps, Azure Pipelines, Bicep App Insights The Senior Developer will have expert knowledge of designing, building, and enhancing integrated back-office solutions using Microsoft Development Technologies. The Senior Developer will work with all others as necessary within the project including the Senior Product Owner, Senior Test Analysts, Technical Delivery Leads, Solution Architects and other stakeholders to establish an optimal solution which meets requirements, adheres to technical strategy / constraints and considers total cost of ownership. The client will be undertaking bespoke development in delivering the end-to-end solution, so the resource will need to integrate with several bespoke data sources written by other parties, other working areas of the programme and project or engage with 3rd parties when necessary.
Your Company A highly successful company are partnering with the NET Recruit team to support their recruitment campaign for a Senior BI Data Analyst in Bournemouth. The company provide excellent solutions to their clients, across a number of niches including aerospace, automotive and industrial, among others. Due to recent success they are investing in their future, expanding many of their internal teams and reaching a wider customer base, requiring a cohesive and proactive support system in place to supplement their offerings. This is an exciting new opportunity to gain recognition and exposure within the team and truly make a difference within the company both in terms of profitability and operational efficiency by capturing the relevant metrics from a wide cross section of data sources that will drive the business forward. IMPORTANT: Applicants MUST be already located and living in the Bournemouth area and have full right to work in the UK . Your Role & Responsibilities Typical duties and responsibilities for this role will include, but not be limited to: Leading the development of Power BI and Dynamics CRM applications across the business to ensure they meet goals Maximise efforts to understand the business needs and use this knowledge to increase effectiveness Providing solutions and alternative options for senior management to address their issues and needs Taking ownership of the deployment process Conducting quality checks, monitoring the data warehouse and administrating the ETL Providing support in reporting for Power BI and delivering training across the business Managing Power BI report subscriptions Managing the SQL database and backups Creating reports and tasks for month and year end What Do You Need To Apply? This role will require the ideal candidate to have a highly technical, analytical and communicate mindset, made evident through exemplary presentation skills. Fundamental for this role will be prior experience to an advanced level of Office 365, including Power BI, MS Flow, Excel, and PowerApps also, alongside good SQL knowledge. Additional knowledge includes Azure Data Factory and Data Flows, API integrations and C#. An individual who has previously undertaken work on large-scale projects is also required, as is experience regarding data visualisation. An individual who has a proven track record of working successfully, both on their own, and within a larger team, will be looked upon favourably. What Will You Get In Return? On offer is a base salary of up to £57,000, alongside other additional benefits, including a good holiday allocation, generous pension, life insurance and free parking. This leading company value the wellbeing of their employees very highly and are keen to ensure the successful applicant has everything they require for this position in terms of tolls and training. This is a unique opportunity to make an incredibly large impact and difference within a high-growth company that has an eminently bright future. If you are interested in a confidential conversation, please reach out directly to: Joshua Whitton - Recruitment Partner M: (phone number removed) E: (url removed)
Apr 18, 2024
Full time
Your Company A highly successful company are partnering with the NET Recruit team to support their recruitment campaign for a Senior BI Data Analyst in Bournemouth. The company provide excellent solutions to their clients, across a number of niches including aerospace, automotive and industrial, among others. Due to recent success they are investing in their future, expanding many of their internal teams and reaching a wider customer base, requiring a cohesive and proactive support system in place to supplement their offerings. This is an exciting new opportunity to gain recognition and exposure within the team and truly make a difference within the company both in terms of profitability and operational efficiency by capturing the relevant metrics from a wide cross section of data sources that will drive the business forward. IMPORTANT: Applicants MUST be already located and living in the Bournemouth area and have full right to work in the UK . Your Role & Responsibilities Typical duties and responsibilities for this role will include, but not be limited to: Leading the development of Power BI and Dynamics CRM applications across the business to ensure they meet goals Maximise efforts to understand the business needs and use this knowledge to increase effectiveness Providing solutions and alternative options for senior management to address their issues and needs Taking ownership of the deployment process Conducting quality checks, monitoring the data warehouse and administrating the ETL Providing support in reporting for Power BI and delivering training across the business Managing Power BI report subscriptions Managing the SQL database and backups Creating reports and tasks for month and year end What Do You Need To Apply? This role will require the ideal candidate to have a highly technical, analytical and communicate mindset, made evident through exemplary presentation skills. Fundamental for this role will be prior experience to an advanced level of Office 365, including Power BI, MS Flow, Excel, and PowerApps also, alongside good SQL knowledge. Additional knowledge includes Azure Data Factory and Data Flows, API integrations and C#. An individual who has previously undertaken work on large-scale projects is also required, as is experience regarding data visualisation. An individual who has a proven track record of working successfully, both on their own, and within a larger team, will be looked upon favourably. What Will You Get In Return? On offer is a base salary of up to £57,000, alongside other additional benefits, including a good holiday allocation, generous pension, life insurance and free parking. This leading company value the wellbeing of their employees very highly and are keen to ensure the successful applicant has everything they require for this position in terms of tolls and training. This is a unique opportunity to make an incredibly large impact and difference within a high-growth company that has an eminently bright future. If you are interested in a confidential conversation, please reach out directly to: Joshua Whitton - Recruitment Partner M: (phone number removed) E: (url removed)
Senior Cyber Security Engineer About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: As a Cyber Security Engineer, you will play a pivotal role in safeguarding our organization's critical infrastructure and data against cyber threats. Your expertise in designing, implementing, and maintaining SIEM solutions will help us proactively identify and mitigate security incidents, ensuring the confidentiality, integrity, and availability of our systems. Responsibilities: - Work with the technical lead / SME for the CSOC and SIEM service offering by managing and improving the platforms to meet the requirements of the business and/or client - Assist in establishing and maintaining processes, tooling and metrics that help provide a high level of productivity, supportability, and operational readiness - Actively participate in project planning activities, service enhancements and change management controls - Ensure all security platforms are optimised to detect and prevent security threats across all on-premise and cloud environments to meet business objectives and regulatory requirements - Act as a technical escalation point and technical mentor for SOC Analysts and Senior SOC Analysts in delivery of our CSOC services - Work collaboratively with architects, infrastructure teams and key stakeholders inside and out of the business ensuring security and monitoring requirements are determined and implemented through onboarding or continuous improvement activities Qualifications & Experience: Professional experience of working in an Incident Response Team or a similar environment Knowledge of SIEM platforms such as Azure Sentinel, Microsoft Defender, Splunk, ArcSight, QRadar, or LogRhythm. Strong analytical and problem-solving skills with the ability to handle complex security incidents. Familiarity with regulatory frameworks and standards Click here for the list of benefits. This is a remote-first hybrid role. See here for details about our hybrid workstyle. This role requires eligibility to obtain security clearance (SC) , which requires UK citizenship and at least 5 years residency in the UK. If you have any questions on this requirement please ask the recruitment team during the process. Our Selection Process: We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
Apr 18, 2024
Full time
Senior Cyber Security Engineer About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: As a Cyber Security Engineer, you will play a pivotal role in safeguarding our organization's critical infrastructure and data against cyber threats. Your expertise in designing, implementing, and maintaining SIEM solutions will help us proactively identify and mitigate security incidents, ensuring the confidentiality, integrity, and availability of our systems. Responsibilities: - Work with the technical lead / SME for the CSOC and SIEM service offering by managing and improving the platforms to meet the requirements of the business and/or client - Assist in establishing and maintaining processes, tooling and metrics that help provide a high level of productivity, supportability, and operational readiness - Actively participate in project planning activities, service enhancements and change management controls - Ensure all security platforms are optimised to detect and prevent security threats across all on-premise and cloud environments to meet business objectives and regulatory requirements - Act as a technical escalation point and technical mentor for SOC Analysts and Senior SOC Analysts in delivery of our CSOC services - Work collaboratively with architects, infrastructure teams and key stakeholders inside and out of the business ensuring security and monitoring requirements are determined and implemented through onboarding or continuous improvement activities Qualifications & Experience: Professional experience of working in an Incident Response Team or a similar environment Knowledge of SIEM platforms such as Azure Sentinel, Microsoft Defender, Splunk, ArcSight, QRadar, or LogRhythm. Strong analytical and problem-solving skills with the ability to handle complex security incidents. Familiarity with regulatory frameworks and standards Click here for the list of benefits. This is a remote-first hybrid role. See here for details about our hybrid workstyle. This role requires eligibility to obtain security clearance (SC) , which requires UK citizenship and at least 5 years residency in the UK. If you have any questions on this requirement please ask the recruitment team during the process. Our Selection Process: We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
Following the successful implementation of Workday Financials across several geographic regions, Our Client have an exciting opportunity for a Workday Financials Functional Lead to join their team in London. This newly created role will support the deployment of Workday into the remaining global entities, whilst building on the existing functionality, and support existing users. What you'll be doing * Support day to day system administration; including security, configuration and design of Workday Financials. * Maintain and develop business processes across all of Workday Financials and functional areas. Current modules are core financials plus expenses. * Provide support to end-users of the Workday platform through jira, answering inquiries, resolving issues, and following through on any reported or unresolved issues ensuring a timely and reliable response. * Collaborating closely with our external Workday consultants and Workday (as appropriate and required) directly and overseeing tickets to conclusion while ensuring accurate change management/testing protocol is followed. * Engaging with our community, end-users & senior Finance members to assess business needs and translate those needs into effective streamline technical solutions that promote user adoptions. * Experience holding requirements gathering sessions and documenting outcome, including designing process flow. * Hands on with the bi-annual compulsory releases, implement new functionality and ensuring a successful delivery is always achieved through diligent planning and testing of processes, configuration and integrations. * Stay current with industry trends and best practices to identify system improvements and enhancements. What we're looking for: * Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change; * Relationship building, with excellent interpersonal skills and the ability to quickly build rapport; * Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results; * Resilience with the ability to persist and adapt; * Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas; * Professional integrity and a respect for company values. Other requirements * Demonstrable proven experience of having led Workday projects or other Finance systems * Previous Workday certifications an advantage * Solid experience in a Workday Analyst role, with strong transactional experience * Completed multiple system implementation projects with involvement in integrations
Apr 18, 2024
Full time
Following the successful implementation of Workday Financials across several geographic regions, Our Client have an exciting opportunity for a Workday Financials Functional Lead to join their team in London. This newly created role will support the deployment of Workday into the remaining global entities, whilst building on the existing functionality, and support existing users. What you'll be doing * Support day to day system administration; including security, configuration and design of Workday Financials. * Maintain and develop business processes across all of Workday Financials and functional areas. Current modules are core financials plus expenses. * Provide support to end-users of the Workday platform through jira, answering inquiries, resolving issues, and following through on any reported or unresolved issues ensuring a timely and reliable response. * Collaborating closely with our external Workday consultants and Workday (as appropriate and required) directly and overseeing tickets to conclusion while ensuring accurate change management/testing protocol is followed. * Engaging with our community, end-users & senior Finance members to assess business needs and translate those needs into effective streamline technical solutions that promote user adoptions. * Experience holding requirements gathering sessions and documenting outcome, including designing process flow. * Hands on with the bi-annual compulsory releases, implement new functionality and ensuring a successful delivery is always achieved through diligent planning and testing of processes, configuration and integrations. * Stay current with industry trends and best practices to identify system improvements and enhancements. What we're looking for: * Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change; * Relationship building, with excellent interpersonal skills and the ability to quickly build rapport; * Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results; * Resilience with the ability to persist and adapt; * Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas; * Professional integrity and a respect for company values. Other requirements * Demonstrable proven experience of having led Workday projects or other Finance systems * Previous Workday certifications an advantage * Solid experience in a Workday Analyst role, with strong transactional experience * Completed multiple system implementation projects with involvement in integrations
Senior Threat Intelligence Analyst About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: As a Senior Cyber Threat Intelligence Analyst, you will be responsible for the day-today delivery of Cyber Threat Intelligence to clients spanning multiple industries, as well as leadership and coaching of junior analysts, and ongoing development of our service. This is a hands-on role and requires both a broad technical knowledge of Cyber Security, as well as specific focused knowledge of CTI tools and processes. Knowledge and/or experience of modern IT Systems, particularly Microsoft solutions and network infrastructure is advantageous. Responsibilities: Proactively research and analyse emerging cyber threats, malware variants, and attacker Tactics, Techniques, and Procedures (TTPs) from various open and closed sources, including threat intelligence feeds, dark web monitoring, and open-source reporting. Develop and maintain comprehensive threat intelligence reports and briefings tailored for technical and non-technical audiences, translating complex information into actionable insights for informed decision-making. Lead or participate in incident response activities, including investigation, analysis of evidence, and collaboration with other teams like IT operations and forensics. Conduct advanced threat hunting to proactively identify hidden threats within the organisation's network, utilising advanced tools and techniques. Participate in vulnerability management activities, collaborating with the vulnerability management team to prioritise and remediate critical vulnerabilities identified through intelligence gathering and risk assessments. Contribute to the development and implementation of comprehensive security policies and procedures to strengthen the organisation's overall cyber defence posture. Stay up to date with the latest cyber security trends and developments through continuous learning and participation in industry conferences and training programs. Mentor and support junior cyber security analysts within the team. Analyse large volumes of complex data from security tools, logs, and incident reports to identify potential threats and assess their risk level. Professional Experience: Demonstrable understanding of the Cybersecurity Ecosystem and Infrastructure Technologies (e.g. firewall logs, network security tools, malware detonation devices, proxies, IPS/IDS). Experience in secured cloud architectures (Azure, AWS, or similar) and engineering solutions. An understanding of operating systems and their programming interfaces such as UNIX Shell and PowerShell. Experience with scripting languages (Python, Bash) and familiarity with APIs beneficial. An awareness of cyber security related standards and regulations, for example, NIST, CIS, ISO 27001 and PCI DSS. Experience leading teams and providing deputy support to Management. Experience designing a service, reviewing effectiveness of services, procurement, or business project work. Qualifications: One or more of the following industry certifications: SANS301/SANS401/FOR578, Crest CRTIA/CCTIM, Security+, or similar. Ideally a BSc or MSc in Cyber Security, preferably including modules on Ethical Hacking, Digital Forensics, Information Security or Threat Intelligence Please note you need to be eligible to undergo the Security Clearance process for this position. This means you will need to be a British national with 5 years residency in the UK. Click here for the list of benefits. Our Selection Process: We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
Apr 18, 2024
Full time
Senior Threat Intelligence Analyst About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: As a Senior Cyber Threat Intelligence Analyst, you will be responsible for the day-today delivery of Cyber Threat Intelligence to clients spanning multiple industries, as well as leadership and coaching of junior analysts, and ongoing development of our service. This is a hands-on role and requires both a broad technical knowledge of Cyber Security, as well as specific focused knowledge of CTI tools and processes. Knowledge and/or experience of modern IT Systems, particularly Microsoft solutions and network infrastructure is advantageous. Responsibilities: Proactively research and analyse emerging cyber threats, malware variants, and attacker Tactics, Techniques, and Procedures (TTPs) from various open and closed sources, including threat intelligence feeds, dark web monitoring, and open-source reporting. Develop and maintain comprehensive threat intelligence reports and briefings tailored for technical and non-technical audiences, translating complex information into actionable insights for informed decision-making. Lead or participate in incident response activities, including investigation, analysis of evidence, and collaboration with other teams like IT operations and forensics. Conduct advanced threat hunting to proactively identify hidden threats within the organisation's network, utilising advanced tools and techniques. Participate in vulnerability management activities, collaborating with the vulnerability management team to prioritise and remediate critical vulnerabilities identified through intelligence gathering and risk assessments. Contribute to the development and implementation of comprehensive security policies and procedures to strengthen the organisation's overall cyber defence posture. Stay up to date with the latest cyber security trends and developments through continuous learning and participation in industry conferences and training programs. Mentor and support junior cyber security analysts within the team. Analyse large volumes of complex data from security tools, logs, and incident reports to identify potential threats and assess their risk level. Professional Experience: Demonstrable understanding of the Cybersecurity Ecosystem and Infrastructure Technologies (e.g. firewall logs, network security tools, malware detonation devices, proxies, IPS/IDS). Experience in secured cloud architectures (Azure, AWS, or similar) and engineering solutions. An understanding of operating systems and their programming interfaces such as UNIX Shell and PowerShell. Experience with scripting languages (Python, Bash) and familiarity with APIs beneficial. An awareness of cyber security related standards and regulations, for example, NIST, CIS, ISO 27001 and PCI DSS. Experience leading teams and providing deputy support to Management. Experience designing a service, reviewing effectiveness of services, procurement, or business project work. Qualifications: One or more of the following industry certifications: SANS301/SANS401/FOR578, Crest CRTIA/CCTIM, Security+, or similar. Ideally a BSc or MSc in Cyber Security, preferably including modules on Ethical Hacking, Digital Forensics, Information Security or Threat Intelligence Please note you need to be eligible to undergo the Security Clearance process for this position. This means you will need to be a British national with 5 years residency in the UK. Click here for the list of benefits. Our Selection Process: We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
Senior Data Architect Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. Your Capco Day/Key Responsibilities You will accompany and lead complex agile consulting projects supporting our clients with data architecture design and delivery. You will work with technology leaders across Financial Services to provide best practice guidance for data management and data architecture development and optimization. You will build a set of services and capabilities that support Capco's vision of Modern Data Architecture and our clients' data journeys to Cloud to enable efficient, transparent and high-quality data management. You will have opportunities to assume greater responsibility for your topics, as well as managing small project teams and supporting Capco Data Architecture business development. Preferred Experience Experience architecting & implementing data strategy, solutions & governance models. Experience of aligning data architecture & strategy across multiple programmes, work streams and business units. Demonstrable experience using Cloud data technologies to develop enterprise Data platforms. Cloud architect/data architect certifications (AWS, GPC, Azure). Knowledge of the relevant procedures, architectures and technologies in one or more of the following topics: Contextual Datamodelling, Entity Relationship Modelling, Logical & Physical Datamodelling and Data Lake design. Experience designing and implementing cloud data migration and storage patterns on one or more of AWS, GCP and Microsoft Azure Experience implementing and integrating data management platforms for data cataloguing, classification and metadata management. Experience designing and developing data privacy, security and entitlements frameworks for cloud provider ecosystems (AWS, Azure, GCP). Good understanding of cloud networking architecture, operations, automation and cost management. Ideally, relevant practical project experience in Financial Services with proven leadership skills and ability to operate in complex environments/projects, managing multiple stakeholders at all levels of the organisation. An understanding or interest in Graph computing and semantic Datamodelling. A credible individual who can communicate effectively to both technical and non-technical audiences. Effective teamworking with very good analytical and conceptual skills and assertiveness. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. ?We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Apr 18, 2024
Full time
Senior Data Architect Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. Your Capco Day/Key Responsibilities You will accompany and lead complex agile consulting projects supporting our clients with data architecture design and delivery. You will work with technology leaders across Financial Services to provide best practice guidance for data management and data architecture development and optimization. You will build a set of services and capabilities that support Capco's vision of Modern Data Architecture and our clients' data journeys to Cloud to enable efficient, transparent and high-quality data management. You will have opportunities to assume greater responsibility for your topics, as well as managing small project teams and supporting Capco Data Architecture business development. Preferred Experience Experience architecting & implementing data strategy, solutions & governance models. Experience of aligning data architecture & strategy across multiple programmes, work streams and business units. Demonstrable experience using Cloud data technologies to develop enterprise Data platforms. Cloud architect/data architect certifications (AWS, GPC, Azure). Knowledge of the relevant procedures, architectures and technologies in one or more of the following topics: Contextual Datamodelling, Entity Relationship Modelling, Logical & Physical Datamodelling and Data Lake design. Experience designing and implementing cloud data migration and storage patterns on one or more of AWS, GCP and Microsoft Azure Experience implementing and integrating data management platforms for data cataloguing, classification and metadata management. Experience designing and developing data privacy, security and entitlements frameworks for cloud provider ecosystems (AWS, Azure, GCP). Good understanding of cloud networking architecture, operations, automation and cost management. Ideally, relevant practical project experience in Financial Services with proven leadership skills and ability to operate in complex environments/projects, managing multiple stakeholders at all levels of the organisation. An understanding or interest in Graph computing and semantic Datamodelling. A credible individual who can communicate effectively to both technical and non-technical audiences. Effective teamworking with very good analytical and conceptual skills and assertiveness. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. ?We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Front End Senior Developer Hybrid London 12 months contract Inside IR35 As a Senior Frontend Developer, you'll leverage your expert knowledge of Microsoft Development Technologies to design, build, and enhance integrated back-office solutions. Collaborating closely with stakeholders, including Senior Product Owners, Test Analysts, and Solution Architects, you'll establish optimal solutions that meet requirements and adhere to technical constraints. Your responsibilities will encompass the full lifecycle of product delivery, from design to implementation and early life support. Expect to contribute to planning and estimation, integrate with bespoke data sources, and engage with third parties as needed. As part of the Digital Channel product area Team the Senior Developer will be responsible for the design, development, implementation and early life support of the Team deliverables. Key Knowledge/Skills: Proficiency in agile practices with proven experience Mastery of industry-standard development methodologies and tools Expertise in C# .Net, C# .Net Core, TDD, Object-Oriented Design, ASP.Net MVC, and Git version control Extensive knowledge of HTML, CSS, JavaScript, TypeScript, JQuery, and ReactJS Familiarity with cloud patterns and Azure technologies, including API Manager, Active Directory, Functions, Service Bus, SQL Server, CosmosDB, Storage, Azure DevOps, Azure Pipelines, Bicep, and App Insights Experience in maintaining high-volume web applications on Azure, ensuring accessibility (WCAG 2.1) compliance, and integrating with Crownpeak CMS
Apr 18, 2024
Contractor
Front End Senior Developer Hybrid London 12 months contract Inside IR35 As a Senior Frontend Developer, you'll leverage your expert knowledge of Microsoft Development Technologies to design, build, and enhance integrated back-office solutions. Collaborating closely with stakeholders, including Senior Product Owners, Test Analysts, and Solution Architects, you'll establish optimal solutions that meet requirements and adhere to technical constraints. Your responsibilities will encompass the full lifecycle of product delivery, from design to implementation and early life support. Expect to contribute to planning and estimation, integrate with bespoke data sources, and engage with third parties as needed. As part of the Digital Channel product area Team the Senior Developer will be responsible for the design, development, implementation and early life support of the Team deliverables. Key Knowledge/Skills: Proficiency in agile practices with proven experience Mastery of industry-standard development methodologies and tools Expertise in C# .Net, C# .Net Core, TDD, Object-Oriented Design, ASP.Net MVC, and Git version control Extensive knowledge of HTML, CSS, JavaScript, TypeScript, JQuery, and ReactJS Familiarity with cloud patterns and Azure technologies, including API Manager, Active Directory, Functions, Service Bus, SQL Server, CosmosDB, Storage, Azure DevOps, Azure Pipelines, Bicep, and App Insights Experience in maintaining high-volume web applications on Azure, ensuring accessibility (WCAG 2.1) compliance, and integrating with Crownpeak CMS
Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for both our London and International Offices. The key focus of the team is to deliver a world class IT service to the business. The Role Reporting to the Service Desk Manager, this role requires a proactive, well-organised, self-motivated individual. The role holder must have excellent written and verbal communication skills, as there will be interaction with the business and internal IT stakeholders at all levels. Technical expertise is also required as the expectation will be that you are part of the team actively assisting in resolving issues as well as your leadership responsibilities. The role will involve but is not limited to the following: Team Management: Ensuring that your team rota is managed, and the appropriate number of staff are onsite at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager Assist in the implementation of and adherence to ITIL processes and best practices within the Service Desk Assisting in measuring and reporting on KPIs and SLAs for your team Leading the First Line Team: Ensuring that trend analysis and potential problem areas are correctly being identified and reported by your team Ensuring regular one to ones are held with these teams to discuss monthly performance, address any training needs and review status of yearly Objectives and providing the Service Desk Manager with a monthly overview of these sessions Ensuring that there is sufficient cover on the desk in 1st Line on a daily basis Monitoring the ServiceNow call queues to ensure that all tickets are handed within SLA and to the appropriate standards. Escalation Point: Initial escalation point for customer escalations Part of the internal Service Desk escalation team, acting as a technical point of contact for the Service Desk Analysts, Senior Service Desk Analysts and Apprentices Process Management: Identifying service improvement initiatives for the Service Desk and ensuring these are documented, reported up and adhered to by the Service Desk Assist the Service Desk Manager with the creation of, maintenance of and distribution of all Service Desk Processes Quality Management: Identifying any ticket quality issues within the team by way of a monthly review, creating reports on each team member's performance, and ensuring that any issues are acted upon quickly and efficiently Ensure that the monthly reporting regarding Quality Management is available to the Service Desk Manager and EMEA Service Delivery Manager on a monthly basis Major Incident Management: Together with the Service Desk Manager (Desktop Support), take ownership of the Major Incident process during office hours, ensuring that all aspects of the process are followed Ensure that the Service Desk are aware of any Major Incidents underway, and potential workarounds for these Skills and Experience Required Proven experience in team supervision, work load prioritization and resource management Quantifiable experience in the following ITIL service management disciplines: Incident, Major Incident and Request Fulfilment Some experience of the ITIL Problem and Change disciplines. Ability to manage personal and team workloads (including management of team rotas) Proven ability to be able to measure and monitor the team's operational performance through agreed KPIs. Providing management reports for the Service Desk Manager/Customer Services Manager on both team and individual analyst performance Significant experience working with high profile, VIP customers, in a demanding and time critical environment The role requires the proven ability to prioritise personal and team workloads to meet daily, changing, business requirements. The candidate will play a very active role in the day to day 'business as usual' co-ordination of the team. The ability to re-prioritise team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 10 and Windows 11 Microsoft Office 365 or above Signify/RSA tokens and software tokens iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom / File transfer solutions Mimecast email management NexThink experience preferred Worksite DMS (or other Document Management Systems) Document Management tools Expert, CMS, Interaction Encryption software Shift information The EMEA Service Desk provide support from 8am-8pm Monday to Friday on a shift basis. Between the Service Desk Team Leaders, onsite leadership support is expected between 8am and 8pm. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We a
Apr 18, 2024
Full time
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for both our London and International Offices. The key focus of the team is to deliver a world class IT service to the business. The Role Reporting to the Service Desk Manager, this role requires a proactive, well-organised, self-motivated individual. The role holder must have excellent written and verbal communication skills, as there will be interaction with the business and internal IT stakeholders at all levels. Technical expertise is also required as the expectation will be that you are part of the team actively assisting in resolving issues as well as your leadership responsibilities. The role will involve but is not limited to the following: Team Management: Ensuring that your team rota is managed, and the appropriate number of staff are onsite at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager Assist in the implementation of and adherence to ITIL processes and best practices within the Service Desk Assisting in measuring and reporting on KPIs and SLAs for your team Leading the First Line Team: Ensuring that trend analysis and potential problem areas are correctly being identified and reported by your team Ensuring regular one to ones are held with these teams to discuss monthly performance, address any training needs and review status of yearly Objectives and providing the Service Desk Manager with a monthly overview of these sessions Ensuring that there is sufficient cover on the desk in 1st Line on a daily basis Monitoring the ServiceNow call queues to ensure that all tickets are handed within SLA and to the appropriate standards. Escalation Point: Initial escalation point for customer escalations Part of the internal Service Desk escalation team, acting as a technical point of contact for the Service Desk Analysts, Senior Service Desk Analysts and Apprentices Process Management: Identifying service improvement initiatives for the Service Desk and ensuring these are documented, reported up and adhered to by the Service Desk Assist the Service Desk Manager with the creation of, maintenance of and distribution of all Service Desk Processes Quality Management: Identifying any ticket quality issues within the team by way of a monthly review, creating reports on each team member's performance, and ensuring that any issues are acted upon quickly and efficiently Ensure that the monthly reporting regarding Quality Management is available to the Service Desk Manager and EMEA Service Delivery Manager on a monthly basis Major Incident Management: Together with the Service Desk Manager (Desktop Support), take ownership of the Major Incident process during office hours, ensuring that all aspects of the process are followed Ensure that the Service Desk are aware of any Major Incidents underway, and potential workarounds for these Skills and Experience Required Proven experience in team supervision, work load prioritization and resource management Quantifiable experience in the following ITIL service management disciplines: Incident, Major Incident and Request Fulfilment Some experience of the ITIL Problem and Change disciplines. Ability to manage personal and team workloads (including management of team rotas) Proven ability to be able to measure and monitor the team's operational performance through agreed KPIs. Providing management reports for the Service Desk Manager/Customer Services Manager on both team and individual analyst performance Significant experience working with high profile, VIP customers, in a demanding and time critical environment The role requires the proven ability to prioritise personal and team workloads to meet daily, changing, business requirements. The candidate will play a very active role in the day to day 'business as usual' co-ordination of the team. The ability to re-prioritise team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 10 and Windows 11 Microsoft Office 365 or above Signify/RSA tokens and software tokens iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom / File transfer solutions Mimecast email management NexThink experience preferred Worksite DMS (or other Document Management Systems) Document Management tools Expert, CMS, Interaction Encryption software Shift information The EMEA Service Desk provide support from 8am-8pm Monday to Friday on a shift basis. Between the Service Desk Team Leaders, onsite leadership support is expected between 8am and 8pm. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We a
IT Business Analyst - Hybrid, Edinburgh Up to £60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
Apr 18, 2024
Full time
IT Business Analyst - Hybrid, Edinburgh Up to £60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
SENIOR SOC ANALYST OPPORTUNITY WITH A LEADING GLOBAL SOFTWARE SOLUTIONS PROVIDER IN STOKE-ON-TRENT Salary up to £65,000 + Bonus and Benefits Hybrid working 2 days per week onsite requirement in the Stoke-on-Trent office If you have experience as an SOC Analyst, then please apply or contact via / or ABOUT OUR CLIENT: Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to ensure everyone reaches their full potential to help drive innovation across the brand, as well as offering market leading benefits and investment into employee experience across all departments. Due to continued growth they are looking for a hands on Senior SOC Analyst to join their information security team, working in a hybrid capacity with 2 days on-site per week from the Stoke-on-Trent office. WHAT THEY OFFER: Flexible work arrangements, including the option to work remotely as part of our client's hybrid model. Bonus schemes and employee discounts Life event and long service rewards Company pension Employee assistance programme, income protection and life assurance Generous paid annual leave Free gym membership + more SENIOR SOC ANALYST ROLE: Our client's SOC Analysts play a vital role in ensuring the integrity of their large technical estate, and they pride themselves on having a team of knowledge hungry individuals who work in a supportive and collaborative environment. Responsibilities will include monitoring SIEM Systems, identifying and investigating security threats, responding to alerts, collaborating within an information security environment, proactive threat intelligence and documentation. THE SENIOR SOC ANALYST SHOULD HAVE: Experience in leading an information security project lifecycleTechnical experience securing operating systems, using security related tools and security related technical investigations TO APPLY: Please either apply by clicking online or emailing . For further information please contact via or . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. SENIOR SOC ANALYST KEY SKILLS: Security Operations / Monitoring / Identifying Threats / Investigation / Prevention / Documentation
Apr 18, 2024
Full time
SENIOR SOC ANALYST OPPORTUNITY WITH A LEADING GLOBAL SOFTWARE SOLUTIONS PROVIDER IN STOKE-ON-TRENT Salary up to £65,000 + Bonus and Benefits Hybrid working 2 days per week onsite requirement in the Stoke-on-Trent office If you have experience as an SOC Analyst, then please apply or contact via / or ABOUT OUR CLIENT: Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to ensure everyone reaches their full potential to help drive innovation across the brand, as well as offering market leading benefits and investment into employee experience across all departments. Due to continued growth they are looking for a hands on Senior SOC Analyst to join their information security team, working in a hybrid capacity with 2 days on-site per week from the Stoke-on-Trent office. WHAT THEY OFFER: Flexible work arrangements, including the option to work remotely as part of our client's hybrid model. Bonus schemes and employee discounts Life event and long service rewards Company pension Employee assistance programme, income protection and life assurance Generous paid annual leave Free gym membership + more SENIOR SOC ANALYST ROLE: Our client's SOC Analysts play a vital role in ensuring the integrity of their large technical estate, and they pride themselves on having a team of knowledge hungry individuals who work in a supportive and collaborative environment. Responsibilities will include monitoring SIEM Systems, identifying and investigating security threats, responding to alerts, collaborating within an information security environment, proactive threat intelligence and documentation. THE SENIOR SOC ANALYST SHOULD HAVE: Experience in leading an information security project lifecycleTechnical experience securing operating systems, using security related tools and security related technical investigations TO APPLY: Please either apply by clicking online or emailing . For further information please contact via or . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. SENIOR SOC ANALYST KEY SKILLS: Security Operations / Monitoring / Identifying Threats / Investigation / Prevention / Documentation
SENIOR SOC ANALYST OPPORTUNITY WITH A LEADING GLOBAL SOFTWARE SOLUTIONS PROVIDER IN MANCHESTER Salary up to £65,000 + Bonus and Benefits Hybrid working 2 days per week onsite requirement in the Manchester office If you have experience as an SOC Analyst then please apply or contact via / or ABOUT OUR CLIENT: Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to ensure everyone reaches their full potential to help drive innovation across the brand, as well as offering market leading benefits and investment into employee experience across all departments. Due to continued growth they are looking for a hands on Senior SOC Analyst to join their information security team, working in a hybrid capacity with 2 days on-site per week from the Manchester office, which is based in the City Centre with great commuter links and a variety of restaurants and shops on your doorstep. WHAT THEY OFFER: Flexible work arrangements, including the option to work remotely as part of our client's hybrid model. Bonus schemes and employee discounts Life event and long service rewards Company pension Employee assistance programme, income protection and life assurance Generous paid annual leave Free gym membership + more SENIOR SOC ANALYST ROLE: Our client's SOC Analysts play a vital role in ensuring the integrity of their large technical estate, and they pride themselves on having a team of knowledge hungry individuals who work in a supportive and collaborative environment. Responsibilities will include monitoring SIEM Systems, identifying and investigating security threats, responding to alerts, collaborating within an information security environment, proactive threat intelligence and documentation. THE SENIOR SOC ANALYST SHOULD HAVE: Experience in leading an information security project lifecycleTechnical experience securing operating systems, using security related tools and security related technical investigations TO APPLY: Please either apply by clicking online or emailing . For further information please contact via or . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. SENIOR SOC ANALYST KEY SKILLS: Security Operations / Monitoring / Identifying Threats / Investigation / Prevention / Documentation
Apr 18, 2024
Full time
SENIOR SOC ANALYST OPPORTUNITY WITH A LEADING GLOBAL SOFTWARE SOLUTIONS PROVIDER IN MANCHESTER Salary up to £65,000 + Bonus and Benefits Hybrid working 2 days per week onsite requirement in the Manchester office If you have experience as an SOC Analyst then please apply or contact via / or ABOUT OUR CLIENT: Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to ensure everyone reaches their full potential to help drive innovation across the brand, as well as offering market leading benefits and investment into employee experience across all departments. Due to continued growth they are looking for a hands on Senior SOC Analyst to join their information security team, working in a hybrid capacity with 2 days on-site per week from the Manchester office, which is based in the City Centre with great commuter links and a variety of restaurants and shops on your doorstep. WHAT THEY OFFER: Flexible work arrangements, including the option to work remotely as part of our client's hybrid model. Bonus schemes and employee discounts Life event and long service rewards Company pension Employee assistance programme, income protection and life assurance Generous paid annual leave Free gym membership + more SENIOR SOC ANALYST ROLE: Our client's SOC Analysts play a vital role in ensuring the integrity of their large technical estate, and they pride themselves on having a team of knowledge hungry individuals who work in a supportive and collaborative environment. Responsibilities will include monitoring SIEM Systems, identifying and investigating security threats, responding to alerts, collaborating within an information security environment, proactive threat intelligence and documentation. THE SENIOR SOC ANALYST SHOULD HAVE: Experience in leading an information security project lifecycleTechnical experience securing operating systems, using security related tools and security related technical investigations TO APPLY: Please either apply by clicking online or emailing . For further information please contact via or . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. SENIOR SOC ANALYST KEY SKILLS: Security Operations / Monitoring / Identifying Threats / Investigation / Prevention / Documentation
Senior Calculations Analyst - Pensions Software Remote or Hybrid Option Available Senior Calculations Analyst (pensions) to join a fast-paced Agile delivery team in a leading UK Fintech company delivering cutting edge, highly configurable and automated solutions for some of the UK's largest financial services companies with a particular emphasis on pensions services. With a large client-base, and a frequently changing regulatory framework, the successful candidate will need to have a keen eye for detail, an analytical mindset, and the ability to work across multiple projects. Key Responsibilities Understand, document and communicate complex calculations for illustrations, pensions administration and financial tools to be used by our clients Work with our customers to understand their requirements, and help to translate them into formal software change documents Work with Product Owner(s) and Project Manager(s) to formalise functional requirements using the tools and adhering to the standards for the BA team To be able to create and maintain stochastic and deterministic models to help understand the impact of changes and to create test scenarios Work with development and testing team(s) to help ensure functional changes meet business needs while utilising core product features Work with stakeholders and Product Owners to shape future development projects Produce a wide range of project documentation including process diagrams, user stories and functional specifications Essential skills Knowledge of the Investments / Pensions / Savings industry and relevant calculations Analysis experience in the Financial Services and software industries Experience of eliciting and documenting customer requirements and suggesting the most suitable approach to reach a mutually agreed outcome using generic product features where feasible Excellent Client communication skills with a proven ability to explain complex calculations logic at a level appropriate to the audience Ability to analyse complex numerical problems and to create practical solutions involving building calculation models using Microsoft Excel Experience of assisting in test planning and test execution for technical calculation testing Ability to organise workloads and manage priorities Efficient and effective cross-discipline communication skills Desirable Skills Degree educated Able to concisely transfer client requirements to the development team Ability to read C# or similar logic Location Ideally Portsmouth with options for hybrid working and remote will be considered
Apr 18, 2024
Full time
Senior Calculations Analyst - Pensions Software Remote or Hybrid Option Available Senior Calculations Analyst (pensions) to join a fast-paced Agile delivery team in a leading UK Fintech company delivering cutting edge, highly configurable and automated solutions for some of the UK's largest financial services companies with a particular emphasis on pensions services. With a large client-base, and a frequently changing regulatory framework, the successful candidate will need to have a keen eye for detail, an analytical mindset, and the ability to work across multiple projects. Key Responsibilities Understand, document and communicate complex calculations for illustrations, pensions administration and financial tools to be used by our clients Work with our customers to understand their requirements, and help to translate them into formal software change documents Work with Product Owner(s) and Project Manager(s) to formalise functional requirements using the tools and adhering to the standards for the BA team To be able to create and maintain stochastic and deterministic models to help understand the impact of changes and to create test scenarios Work with development and testing team(s) to help ensure functional changes meet business needs while utilising core product features Work with stakeholders and Product Owners to shape future development projects Produce a wide range of project documentation including process diagrams, user stories and functional specifications Essential skills Knowledge of the Investments / Pensions / Savings industry and relevant calculations Analysis experience in the Financial Services and software industries Experience of eliciting and documenting customer requirements and suggesting the most suitable approach to reach a mutually agreed outcome using generic product features where feasible Excellent Client communication skills with a proven ability to explain complex calculations logic at a level appropriate to the audience Ability to analyse complex numerical problems and to create practical solutions involving building calculation models using Microsoft Excel Experience of assisting in test planning and test execution for technical calculation testing Ability to organise workloads and manage priorities Efficient and effective cross-discipline communication skills Desirable Skills Degree educated Able to concisely transfer client requirements to the development team Ability to read C# or similar logic Location Ideally Portsmouth with options for hybrid working and remote will be considered
Job Title: Parking System Manager Location: Central London Salary: Competitive (DOE) Are you a candidate who is degree qualified within a technology related field? Do you have experience in system implementation management and system programming? The Recruitment Co. are currently supporting one of our key clients and this could be the perfect opportunity for you. Job Responsibilities: With business stakeholders, sponsors, Project Managers, end users, and other business support functions. Accountable for project delivery and establish internal and external benchmarks and appropriate KPI's as the basis for demonstrating the quality and effectiveness of delivery. Accountable for managing risks, issues, changes, and escalations. Determine and implement solutions and mitigating actions where necessary. Financial responsibility for project expenditure, including establishing budgets, monitoring spends and re-forecasting on a regular basis to highlight any potential issues. Responsible for forming and managing effective relationships with business stakeholders. Promote a culture of pro-activity, innovation, transparency, collaboration and flexibility in all aspects of project delivery. Responsible for managing third party suppliers to achieve the desired project outcomes. The Person: Degree and professional qualification, or equivalent experience knowledge Technical awareness to manage projects with a high degree of technology content Has sufficient credibility and gravitas, and ability to work with and relate to a highly demanding internal client base and complex external supplier base Appreciation of how the architecture, policies and governance are applied to delivery of the project. Financial and cost management. Ranging from; low level detailed cost/spend analysis, benefits realisation, to high level project and programme level spend Excellent stakeholder management skills with experience of dealing with internal, external and third-party supplier senior level decision makers Commercial awareness and drive. Strong awareness is required to firmly ground all projects and ensure spend and benefits are constantly tracked and articulated clearly People management and leadership. Experience in dealing with teams of project managers and business analysts and ability provide steer and guide through each stage of the project life cycle Please note that The Recruitment Co. are an equal opportunities employer CPProfessional The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Apr 17, 2024
Full time
Job Title: Parking System Manager Location: Central London Salary: Competitive (DOE) Are you a candidate who is degree qualified within a technology related field? Do you have experience in system implementation management and system programming? The Recruitment Co. are currently supporting one of our key clients and this could be the perfect opportunity for you. Job Responsibilities: With business stakeholders, sponsors, Project Managers, end users, and other business support functions. Accountable for project delivery and establish internal and external benchmarks and appropriate KPI's as the basis for demonstrating the quality and effectiveness of delivery. Accountable for managing risks, issues, changes, and escalations. Determine and implement solutions and mitigating actions where necessary. Financial responsibility for project expenditure, including establishing budgets, monitoring spends and re-forecasting on a regular basis to highlight any potential issues. Responsible for forming and managing effective relationships with business stakeholders. Promote a culture of pro-activity, innovation, transparency, collaboration and flexibility in all aspects of project delivery. Responsible for managing third party suppliers to achieve the desired project outcomes. The Person: Degree and professional qualification, or equivalent experience knowledge Technical awareness to manage projects with a high degree of technology content Has sufficient credibility and gravitas, and ability to work with and relate to a highly demanding internal client base and complex external supplier base Appreciation of how the architecture, policies and governance are applied to delivery of the project. Financial and cost management. Ranging from; low level detailed cost/spend analysis, benefits realisation, to high level project and programme level spend Excellent stakeholder management skills with experience of dealing with internal, external and third-party supplier senior level decision makers Commercial awareness and drive. Strong awareness is required to firmly ground all projects and ensure spend and benefits are constantly tracked and articulated clearly People management and leadership. Experience in dealing with teams of project managers and business analysts and ability provide steer and guide through each stage of the project life cycle Please note that The Recruitment Co. are an equal opportunities employer CPProfessional The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Senior QA Analyst/Tester (Automation, Selenium) - Here at Talos360! - £40,000-£45,000 +Benefits + Hybrid Working Over the past ten years, Talos360 has firmly established itself as a market leader in talent software solutions and online recruitment media with our innovations in the HR software space, Talos ATS & Talos Engage solving todays talent challenges. We support over 600 companies UK wide and are growing quickly. We are a SaaS technology business, with massive growth plans and investment. We need people who are passionate, problem-solvers who are excited by technology and innovation, and not afraid to wander off the beaten track in search of novel ideas. Do you want to be a part of solving challenging problems? If so, then we will be interested in talking to you about joining our industry leading technical team to help us create our cutting-edge systems. All our roles are hybrid with the need to only come into the office 1 day a week giving you a great work life balance! We now have a brand new vacancy for a Senior QA Analyst/Tester (Automation, Selenium) to work with our software development team to provide quality assurance in an agile development environment to execute all levels of QA tests including system, integrations and regression. You will be responsible for leading us into Automation Testing. As our new Senior QA Analyst/Tester (Automation, Selenium) you will be responsible on a day-to-day basis for: Creating and designing automated testing scripts using behaviour driven development (BDD) methodology Define test methods and create test plans for updated software project to determine whether the software will perform accurately and reliability, according to documented requirements Create and verify defects as necessary Review user stories specifications and design documents and provide exceptions criteria Non-functional testing using JMeter To be a good fit for us here at Talos, as well as having a great personality you should have previous Test Automation experience. Ideally as our new Senior QA Analyst/Tester (Automation, Selenium) you will also have experience of most of the following: Demonstrable experience as an automation tester Full understanding of the testing lifecycle & methodologies Excellent communication skills Knowledge of Scrum / Agile working practices Experience with C#, Javascript and SQL Knowledge of Selenium WebDriver, Gherkin using SpecFlow, CI Tools e.g. TeamCity and Dev Ops Desirable but not essential - ISTQB Certification/Qualification If you have a background as a Senior QA Analyst/Tester (Automation, Selenium) and are passionate about Technology and working for a an awesome company with top remuneration then this could be ideal for you. Please apply now for an immediate interview.
Apr 17, 2024
Full time
Senior QA Analyst/Tester (Automation, Selenium) - Here at Talos360! - £40,000-£45,000 +Benefits + Hybrid Working Over the past ten years, Talos360 has firmly established itself as a market leader in talent software solutions and online recruitment media with our innovations in the HR software space, Talos ATS & Talos Engage solving todays talent challenges. We support over 600 companies UK wide and are growing quickly. We are a SaaS technology business, with massive growth plans and investment. We need people who are passionate, problem-solvers who are excited by technology and innovation, and not afraid to wander off the beaten track in search of novel ideas. Do you want to be a part of solving challenging problems? If so, then we will be interested in talking to you about joining our industry leading technical team to help us create our cutting-edge systems. All our roles are hybrid with the need to only come into the office 1 day a week giving you a great work life balance! We now have a brand new vacancy for a Senior QA Analyst/Tester (Automation, Selenium) to work with our software development team to provide quality assurance in an agile development environment to execute all levels of QA tests including system, integrations and regression. You will be responsible for leading us into Automation Testing. As our new Senior QA Analyst/Tester (Automation, Selenium) you will be responsible on a day-to-day basis for: Creating and designing automated testing scripts using behaviour driven development (BDD) methodology Define test methods and create test plans for updated software project to determine whether the software will perform accurately and reliability, according to documented requirements Create and verify defects as necessary Review user stories specifications and design documents and provide exceptions criteria Non-functional testing using JMeter To be a good fit for us here at Talos, as well as having a great personality you should have previous Test Automation experience. Ideally as our new Senior QA Analyst/Tester (Automation, Selenium) you will also have experience of most of the following: Demonstrable experience as an automation tester Full understanding of the testing lifecycle & methodologies Excellent communication skills Knowledge of Scrum / Agile working practices Experience with C#, Javascript and SQL Knowledge of Selenium WebDriver, Gherkin using SpecFlow, CI Tools e.g. TeamCity and Dev Ops Desirable but not essential - ISTQB Certification/Qualification If you have a background as a Senior QA Analyst/Tester (Automation, Selenium) and are passionate about Technology and working for a an awesome company with top remuneration then this could be ideal for you. Please apply now for an immediate interview.
Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team. Location - Bedford Salary - £35k to £42k Main duties of the job Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc. Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand. Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities. Documenting business process using industry standard methodology e.g. process flow, user journey etc. Using the RACI approach to manage stakeholder expectations. Understand, create and document user stories Conducting Gap Analysis. Knowledge and understanding of Target Operating Models. Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project. Understand how existing systems support current business processes and redesign them accordingly. Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge 'wants and needs' and negotiate on fundamental issues of design. Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes. Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results. Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes. Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation. Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts. Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises. Provide reports and presentations to senior stakeholder project boards as required. Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities. Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding. Planning and Organisation For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes. Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales. Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices. Person specification Knowledge Essential criteria Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way. Excellent presentation and facilitation skills. Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues. To meet deadlines in a challenging and resource lean environment. Able to capture, document and manage business requirements in an unambiguous way. Qualifications Essential criteria Recognised Business Analysis qualification e.g. BCS or has equitable work based experience Educated to Bachelor's Degree Level Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems. Significant experience of business process design capability Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis
Apr 17, 2024
Full time
Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team. Location - Bedford Salary - £35k to £42k Main duties of the job Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc. Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand. Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities. Documenting business process using industry standard methodology e.g. process flow, user journey etc. Using the RACI approach to manage stakeholder expectations. Understand, create and document user stories Conducting Gap Analysis. Knowledge and understanding of Target Operating Models. Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project. Understand how existing systems support current business processes and redesign them accordingly. Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge 'wants and needs' and negotiate on fundamental issues of design. Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes. Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results. Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes. Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation. Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts. Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises. Provide reports and presentations to senior stakeholder project boards as required. Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities. Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding. Planning and Organisation For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes. Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales. Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices. Person specification Knowledge Essential criteria Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way. Excellent presentation and facilitation skills. Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues. To meet deadlines in a challenging and resource lean environment. Able to capture, document and manage business requirements in an unambiguous way. Qualifications Essential criteria Recognised Business Analysis qualification e.g. BCS or has equitable work based experience Educated to Bachelor's Degree Level Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems. Significant experience of business process design capability Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis
Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team. Location - Bedford Salary - £35k to £42k Main duties of the job Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc. Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand. Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities. Documenting business process using industry standard methodology e.g. process flow, user journey etc. Using the RACI approach to manage stakeholder expectations. Understand, create and document user stories Conducting Gap Analysis. Knowledge and understanding of Target Operating Models. Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project. Understand how existing systems support current business processes and redesign them accordingly. Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge 'wants and needs' and negotiate on fundamental issues of design. Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes. Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results. Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes. Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation. Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts. Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises. Provide reports and presentations to senior stakeholder project boards as required. Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities. Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding. Planning and Organisation For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes. Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales. Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices. Person specification Knowledge Essential criteria Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way. Excellent presentation and facilitation skills. Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues. To meet deadlines in a challenging and resource lean environment. Able to capture, document and manage business requirements in an unambiguous way. Qualifications Essential criteria Recognised Business Analysis qualification e.g. BCS or has equitable work based experience Educated to Bachelor's Degree Level Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems. Significant experience of business process design capability Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis
Apr 17, 2024
Full time
Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team. Location - Bedford Salary - £35k to £42k Main duties of the job Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc. Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand. Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities. Documenting business process using industry standard methodology e.g. process flow, user journey etc. Using the RACI approach to manage stakeholder expectations. Understand, create and document user stories Conducting Gap Analysis. Knowledge and understanding of Target Operating Models. Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project. Understand how existing systems support current business processes and redesign them accordingly. Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge 'wants and needs' and negotiate on fundamental issues of design. Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes. Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results. Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes. Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation. Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts. Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises. Provide reports and presentations to senior stakeholder project boards as required. Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities. Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding. Planning and Organisation For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes. Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales. Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices. Person specification Knowledge Essential criteria Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way. Excellent presentation and facilitation skills. Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues. To meet deadlines in a challenging and resource lean environment. Able to capture, document and manage business requirements in an unambiguous way. Qualifications Essential criteria Recognised Business Analysis qualification e.g. BCS or has equitable work based experience Educated to Bachelor's Degree Level Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems. Significant experience of business process design capability Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis