We are working with a growing MSP in Hereford who are looking to bring in an additional 1st Line Engineer to join their expanding team. They are ideally looking for someone withe some previous experience in a 1st Line Support role how is looking to develop into 2nd Line. What will you be doing? Provide first-line technical support to clients via telephone, email, and remote assistance tools. Diagnose and resolve technical issues related to hardware, software, and networking. Escalate complex problems to appropriate teams or senior engineers for further investigation and resolution. Maintain accurate records of client interactions, technical issues, and resolutions within our ticketing system. Proactively monitor client systems and networks to identify and address potential issues before they impact operations. Collaborate with other team members to continuously improve processes and enhance service delivery. Previous Experience 1+ years of experience in a similar technical support role, preferably within an MSP environment. Familiarity with ticketing systems and troubleshooting issues with hardware and software Experience with Windows, M365 and basic networking concept Excellent communication skills Customer-focused mindset with a commitment to delivering high-quality service and support. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are advantageous but not required. What will you get? Competitive salary of up to £27,000 Hybrid working environment 25 days holiday + bank holidays Excellent career progression opportunities This position is based in Hereford so you must be able to commute to this location. If you feel you match the above click 'apply now' with an up to date version of your CV
Mar 29, 2024
Full time
We are working with a growing MSP in Hereford who are looking to bring in an additional 1st Line Engineer to join their expanding team. They are ideally looking for someone withe some previous experience in a 1st Line Support role how is looking to develop into 2nd Line. What will you be doing? Provide first-line technical support to clients via telephone, email, and remote assistance tools. Diagnose and resolve technical issues related to hardware, software, and networking. Escalate complex problems to appropriate teams or senior engineers for further investigation and resolution. Maintain accurate records of client interactions, technical issues, and resolutions within our ticketing system. Proactively monitor client systems and networks to identify and address potential issues before they impact operations. Collaborate with other team members to continuously improve processes and enhance service delivery. Previous Experience 1+ years of experience in a similar technical support role, preferably within an MSP environment. Familiarity with ticketing systems and troubleshooting issues with hardware and software Experience with Windows, M365 and basic networking concept Excellent communication skills Customer-focused mindset with a commitment to delivering high-quality service and support. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are advantageous but not required. What will you get? Competitive salary of up to £27,000 Hybrid working environment 25 days holiday + bank holidays Excellent career progression opportunities This position is based in Hereford so you must be able to commute to this location. If you feel you match the above click 'apply now' with an up to date version of your CV
IT Support Technician 25k - 30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user accounts, maintaining system integrity, and providing daily support to both engineers and office staff to promote efficient operational flow. Additionally, the coordinator is responsible for managing telecommunication devices, ensuring data security, and providing customised data solutions to meet the specific needs of the organisation. Main Duties & Responsibilities Create and manage user accounts and email mailboxes Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Offer general user support Update site contacts and pricelists Create new sites, monitoring regimes, and user accounts for both engineers and office-based staff Ensure up-to-date rules on the .19 server for IRIS notifications Prepare and distribute weekly PM calls for the upcoming week Notify upcoming calls for the next week Create PM calls, contracts, and notify calls for the upcoming month Update existing contracts to include new sites, regimes, patterns, tasks, calls, and skills Create and manage user accounts and email mailboxes Assign or remove Microsoft licenses as required Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Manage and customise email services, including distribution groups Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Business-specific application support - creating PM visits for the following week and month Commitment to continuous learning and development Experience, Skills & Requirements Technical Proficiency Solid understanding of Microsoft Office Suite, especially Excel for creating macros Microsoft 365 knowledge Familiarity with SQL for data manipulation and exports Proficient in Active Directory (AD) management including Azure AD and other Microsoft services Knowledge of mobile device management, particularly Airwatch Experience in setting up and troubleshooting hardware, including mobile phones and workstations Familiarity with VPN and Wi-Fi configurations Problem-Solving Skills Strong analytical and problem-solving abilities to diagnose and fix issues efficiently Ability to adapt and find solutions to new challenges as they arise Communication Skills Excellent verbal and written communication skills to liaise effectively with both technical and non-technical staff Ability to create clear and concise documentation for internal procedures and system configurations Teamwork and Leadership Ability to work well in a team, as well as independently when required Experience in leading or coordinating small projects or teams would be advantageous Customer Service Skills Strong interpersonal skills with a focus on customer service, for both internal and external stakeholders Ability to explain technical concepts to non-technical users in an understandable manner Professional Experience A minimum of 2-3 years of experience in a similar role is highly desirable Relevant certifications in IT, such as CompTIA A+, Network+, or Microsoft certifications, are advantageous INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Mar 28, 2024
Full time
IT Support Technician 25k - 30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user accounts, maintaining system integrity, and providing daily support to both engineers and office staff to promote efficient operational flow. Additionally, the coordinator is responsible for managing telecommunication devices, ensuring data security, and providing customised data solutions to meet the specific needs of the organisation. Main Duties & Responsibilities Create and manage user accounts and email mailboxes Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Offer general user support Update site contacts and pricelists Create new sites, monitoring regimes, and user accounts for both engineers and office-based staff Ensure up-to-date rules on the .19 server for IRIS notifications Prepare and distribute weekly PM calls for the upcoming week Notify upcoming calls for the next week Create PM calls, contracts, and notify calls for the upcoming month Update existing contracts to include new sites, regimes, patterns, tasks, calls, and skills Create and manage user accounts and email mailboxes Assign or remove Microsoft licenses as required Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Manage and customise email services, including distribution groups Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Business-specific application support - creating PM visits for the following week and month Commitment to continuous learning and development Experience, Skills & Requirements Technical Proficiency Solid understanding of Microsoft Office Suite, especially Excel for creating macros Microsoft 365 knowledge Familiarity with SQL for data manipulation and exports Proficient in Active Directory (AD) management including Azure AD and other Microsoft services Knowledge of mobile device management, particularly Airwatch Experience in setting up and troubleshooting hardware, including mobile phones and workstations Familiarity with VPN and Wi-Fi configurations Problem-Solving Skills Strong analytical and problem-solving abilities to diagnose and fix issues efficiently Ability to adapt and find solutions to new challenges as they arise Communication Skills Excellent verbal and written communication skills to liaise effectively with both technical and non-technical staff Ability to create clear and concise documentation for internal procedures and system configurations Teamwork and Leadership Ability to work well in a team, as well as independently when required Experience in leading or coordinating small projects or teams would be advantageous Customer Service Skills Strong interpersonal skills with a focus on customer service, for both internal and external stakeholders Ability to explain technical concepts to non-technical users in an understandable manner Professional Experience A minimum of 2-3 years of experience in a similar role is highly desirable Relevant certifications in IT, such as CompTIA A+, Network+, or Microsoft certifications, are advantageous INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
White label financial software company looking to bring on board a .Net developer. Great working environment with aditional perks. Truly entrpenurial environment. Hybrid 2 days remote the remainder in the Hereford office. 35-65k key experience: Experience programming with the Microsoft .Net C# Programming language. Experience with Microsoft Azure platform and services desirable. Key responsibilities: Create, maintain and support software applications. Provide support, assistance and consultancy to other departments within the business. Work on multiple projects concurrently. Work on systems that process billions of pounds worth of transactions per year, used internally and externally by around 180 staff, 800 clients and 5 million customers. Use specified design patterns and adhere to coding practices. Assist in the determination of operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposing solutions. Diagnose and implement features and bug fixes in large, multi-tiered systems. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Mar 28, 2024
Full time
White label financial software company looking to bring on board a .Net developer. Great working environment with aditional perks. Truly entrpenurial environment. Hybrid 2 days remote the remainder in the Hereford office. 35-65k key experience: Experience programming with the Microsoft .Net C# Programming language. Experience with Microsoft Azure platform and services desirable. Key responsibilities: Create, maintain and support software applications. Provide support, assistance and consultancy to other departments within the business. Work on multiple projects concurrently. Work on systems that process billions of pounds worth of transactions per year, used internally and externally by around 180 staff, 800 clients and 5 million customers. Use specified design patterns and adhere to coding practices. Assist in the determination of operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposing solutions. Diagnose and implement features and bug fixes in large, multi-tiered systems. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
We're helping a legendary creative agency in the Herefordshire area find a Web Developer, well-versed in Wordpress and React. Expect various projects, a supportive team, lovely culture, rural office space and the chance to pick up React Native! Like the sound of this? The skills we're looking for PHP & Wordpress experience. Javascript & React. HTML & CSS. Version control ideally Git. Desire to learn and really bed into the team. Pick up and learn React Native What you'll be doing You'll be joining a team of 8 Developers responsible for scoping, developing, and maintaining high-quality WordPress websites. You'll develop custom WordPress block editor components as well as assist with the development and maintenance of React Native apps (you'll get the chance to pick this up ). You'll work closely with cross-discipline teams (designers, project managers etc) and work together to deliver the best, on time. You'll also get the chance to communicate ideas and feedback your work directly with clients, so having the confidence to do this is also a key requirement. What you'll get in return for your talents Plenty of support within a well looked after culture, with a great team of developers to work closely with. They're in the office a lot, so being in the office weekly is expected to maintain their culture and delivery levels. Salary up to £40K DOE plus benefits (22 days holiday plus BH, adding a year each year for the next 3 years, access to courses and conferences, PDP + more). What's next Like the sound of this set-up and your prospects here? If you're local enough to get to their office and have the right experience, please send your CV to Tareek asap :)
Mar 28, 2024
Full time
We're helping a legendary creative agency in the Herefordshire area find a Web Developer, well-versed in Wordpress and React. Expect various projects, a supportive team, lovely culture, rural office space and the chance to pick up React Native! Like the sound of this? The skills we're looking for PHP & Wordpress experience. Javascript & React. HTML & CSS. Version control ideally Git. Desire to learn and really bed into the team. Pick up and learn React Native What you'll be doing You'll be joining a team of 8 Developers responsible for scoping, developing, and maintaining high-quality WordPress websites. You'll develop custom WordPress block editor components as well as assist with the development and maintenance of React Native apps (you'll get the chance to pick this up ). You'll work closely with cross-discipline teams (designers, project managers etc) and work together to deliver the best, on time. You'll also get the chance to communicate ideas and feedback your work directly with clients, so having the confidence to do this is also a key requirement. What you'll get in return for your talents Plenty of support within a well looked after culture, with a great team of developers to work closely with. They're in the office a lot, so being in the office weekly is expected to maintain their culture and delivery levels. Salary up to £40K DOE plus benefits (22 days holiday plus BH, adding a year each year for the next 3 years, access to courses and conferences, PDP + more). What's next Like the sound of this set-up and your prospects here? If you're local enough to get to their office and have the right experience, please send your CV to Tareek asap :)
IT Support Technician - Temp Herefordshire - Onsite 14Per Hour Immediate Start - 25.3.24 System & Hardware Support Co-ordinator As a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user accounts, maintaining system integrity, and providing daily support to both engineers and office staff to promote efficient operational flow. Additionally, the coordinator is responsible for managing telecommunication devices, ensuring data security, and providing customised data solutions to meet the specific needs of the organisation. Main Duties & Responsibilities Create and manage user accounts and email mailboxes Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Offer general user support Update site contacts and pricelists Create new sites, monitoring regimes, and user accounts for both engineers and office-based staff Ensure up-to-date rules on the .19 server for IRIS notifications Prepare and distribute weekly PM calls for the upcoming week Notify upcoming calls for the next week Create PM calls, contracts, and notify calls for the upcoming month Update existing contracts to include new sites, regimes, patterns, tasks, calls, and skills Create and manage user accounts and email mailboxes Assign or remove Microsoft licenses as required Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Manage and customise email services, including distribution groups Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Business-specific application support - creating PM visits for the following week and month Commitment to continuous learning and development Experience, Skills & Requirements Technical Proficiency Solid understanding of Microsoft Office Suite, especially Excel for creating macros Microsoft 365 knowledge Familiarity with SQL for data manipulation and exports Proficient in Active Directory (AD) management including Azure AD and other Microsoft services Knowledge of mobile device management, particularly Airwatch Experience in setting up and troubleshooting hardware, including mobile phones and workstations Familiarity with VPN and Wi-Fi configurations Problem-Solving Skills Strong analytical and problem-solving abilities to diagnose and fix issues efficiently Ability to adapt and find solutions to new challenges as they arise Communication Skills Excellent verbal and written communication skills to liaise effectively with both technical and non-technical staff Ability to create clear and concise documentation for internal procedures and system configurations Teamwork and Leadership Ability to work well in a team, as well as independently when required Experience in leading or coordinating small projects or teams would be advantageous Customer Service Skills Strong interpersonal skills with a focus on customer service, for both internal and external stakeholders Ability to explain technical concepts to non-technical users in an understandable manner Professional Experience A minimum of 2-3 years of experience in a similar role is highly desirable Relevant certifications in IT, such as CompTIA A+, Network+, or Microsoft certifications, are advantageous INDIT Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Mar 28, 2024
Seasonal
IT Support Technician - Temp Herefordshire - Onsite 14Per Hour Immediate Start - 25.3.24 System & Hardware Support Co-ordinator As a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user accounts, maintaining system integrity, and providing daily support to both engineers and office staff to promote efficient operational flow. Additionally, the coordinator is responsible for managing telecommunication devices, ensuring data security, and providing customised data solutions to meet the specific needs of the organisation. Main Duties & Responsibilities Create and manage user accounts and email mailboxes Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Offer general user support Update site contacts and pricelists Create new sites, monitoring regimes, and user accounts for both engineers and office-based staff Ensure up-to-date rules on the .19 server for IRIS notifications Prepare and distribute weekly PM calls for the upcoming week Notify upcoming calls for the next week Create PM calls, contracts, and notify calls for the upcoming month Update existing contracts to include new sites, regimes, patterns, tasks, calls, and skills Create and manage user accounts and email mailboxes Assign or remove Microsoft licenses as required Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Manage and customise email services, including distribution groups Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Business-specific application support - creating PM visits for the following week and month Commitment to continuous learning and development Experience, Skills & Requirements Technical Proficiency Solid understanding of Microsoft Office Suite, especially Excel for creating macros Microsoft 365 knowledge Familiarity with SQL for data manipulation and exports Proficient in Active Directory (AD) management including Azure AD and other Microsoft services Knowledge of mobile device management, particularly Airwatch Experience in setting up and troubleshooting hardware, including mobile phones and workstations Familiarity with VPN and Wi-Fi configurations Problem-Solving Skills Strong analytical and problem-solving abilities to diagnose and fix issues efficiently Ability to adapt and find solutions to new challenges as they arise Communication Skills Excellent verbal and written communication skills to liaise effectively with both technical and non-technical staff Ability to create clear and concise documentation for internal procedures and system configurations Teamwork and Leadership Ability to work well in a team, as well as independently when required Experience in leading or coordinating small projects or teams would be advantageous Customer Service Skills Strong interpersonal skills with a focus on customer service, for both internal and external stakeholders Ability to explain technical concepts to non-technical users in an understandable manner Professional Experience A minimum of 2-3 years of experience in a similar role is highly desirable Relevant certifications in IT, such as CompTIA A+, Network+, or Microsoft certifications, are advantageous INDIT Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
2nd Line Support Engineer Hybrid approach Are you a 2nd line Support Engineer looking for a new opportunity? IntaPeople are working with a leading tech company looking to grow their team with an experienced 2nd line Support Engineer on a permanent basis. As a 2nd line Support Engineer, you will provide remote support via electronic tickets, diagnose and troubleshoot technical issues as well as taking ownership of customer issues to resolution providing technical support via email, telephone and remote-control sessions. You would be joining a team of 11 other engineers who are a supportive, welcoming and collaborative with some strong experience behind them. As a 2nd line support engineer each day would be different from resolving system outages, resetting passwords and ensuring a seamless process for colleagues and customers. The role: Working in a team ensuring all tickets are resolved. Taking any inbound calls from clients as and when required. Prioritising and identifying solutions to software and hardware issues. Providing remote support via electronic tickets raised by colleagues and customers. Diagnosing and troubleshooting technical issues. Providing high standard communication to clients. Intune administration. Taking full ownership of customer issues to resolution providing strong customer service. The ideal candidate: Experience in an IT support environment. O365 Administration such as SharePoint, Teams, Exchange and Security and Compliance. Experience with Windows and MAC Desktop. Ability to collaborate with a team. Microsoft Intune. Understanding of basic Firewalls & switches. Strong communication skills. If this opportunity interests you please reach out to Caitlin on the below contact details for more information, Email: (url removed) Tel: (phone number removed) (phone number removed)
Mar 28, 2024
Full time
2nd Line Support Engineer Hybrid approach Are you a 2nd line Support Engineer looking for a new opportunity? IntaPeople are working with a leading tech company looking to grow their team with an experienced 2nd line Support Engineer on a permanent basis. As a 2nd line Support Engineer, you will provide remote support via electronic tickets, diagnose and troubleshoot technical issues as well as taking ownership of customer issues to resolution providing technical support via email, telephone and remote-control sessions. You would be joining a team of 11 other engineers who are a supportive, welcoming and collaborative with some strong experience behind them. As a 2nd line support engineer each day would be different from resolving system outages, resetting passwords and ensuring a seamless process for colleagues and customers. The role: Working in a team ensuring all tickets are resolved. Taking any inbound calls from clients as and when required. Prioritising and identifying solutions to software and hardware issues. Providing remote support via electronic tickets raised by colleagues and customers. Diagnosing and troubleshooting technical issues. Providing high standard communication to clients. Intune administration. Taking full ownership of customer issues to resolution providing strong customer service. The ideal candidate: Experience in an IT support environment. O365 Administration such as SharePoint, Teams, Exchange and Security and Compliance. Experience with Windows and MAC Desktop. Ability to collaborate with a team. Microsoft Intune. Understanding of basic Firewalls & switches. Strong communication skills. If this opportunity interests you please reach out to Caitlin on the below contact details for more information, Email: (url removed) Tel: (phone number removed) (phone number removed)
We are working with a growing MSP in Hereford who are looking to bring in an additional 1st Line Engineer to join their expanding team. They are ideally looking for someone withe some previous experience in a 1st Line Support role how is looking to develop into 2nd Line. What will you be doing? Provide first-line technical support to clients via telephone, email, and remote assistance tools. Diagnose and resolve technical issues related to hardware, software, and networking. Escalate complex problems to appropriate teams or senior engineers for further investigation and resolution. Maintain accurate records of client interactions, technical issues, and resolutions within our ticketing system. Proactively monitor client systems and networks to identify and address potential issues before they impact operations. Collaborate with other team members to continuously improve processes and enhance service delivery. Previous Experience 1+ years of experience in a similar technical support role, preferably within an MSP environment. Familiarity with ticketing systems and troubleshooting issues with hardware and software Experience with Windows, M365 and basic networking concept Excellent communication skills Customer-focused mindset with a commitment to delivering high-quality service and support. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are advantageous but not required. What will you get? Competitive salary of up to £27,000 Hybrid working environment 25 days holiday + bank holidays Excellent career progression opportunities This position is based in Hereford so you must be able to commute to this location. If you feel you match the above click 'apply now' with an up to date version of your CV
Mar 27, 2024
Full time
We are working with a growing MSP in Hereford who are looking to bring in an additional 1st Line Engineer to join their expanding team. They are ideally looking for someone withe some previous experience in a 1st Line Support role how is looking to develop into 2nd Line. What will you be doing? Provide first-line technical support to clients via telephone, email, and remote assistance tools. Diagnose and resolve technical issues related to hardware, software, and networking. Escalate complex problems to appropriate teams or senior engineers for further investigation and resolution. Maintain accurate records of client interactions, technical issues, and resolutions within our ticketing system. Proactively monitor client systems and networks to identify and address potential issues before they impact operations. Collaborate with other team members to continuously improve processes and enhance service delivery. Previous Experience 1+ years of experience in a similar technical support role, preferably within an MSP environment. Familiarity with ticketing systems and troubleshooting issues with hardware and software Experience with Windows, M365 and basic networking concept Excellent communication skills Customer-focused mindset with a commitment to delivering high-quality service and support. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are advantageous but not required. What will you get? Competitive salary of up to £27,000 Hybrid working environment 25 days holiday + bank holidays Excellent career progression opportunities This position is based in Hereford so you must be able to commute to this location. If you feel you match the above click 'apply now' with an up to date version of your CV
Generating demand through engagement. Building connected communities. Wholesale only. Join FullFibre's Elite Tier 2 NOC Team - Where innovation meets connectivity. Are you ready to shape the future of connectivity? We're thrilled to announce our merger with Digital Infrastructure and are on the lookout for passionate individuals to join our newly combined powerhouse, FullFibre , as Tier 2 NOC Engineers . If you're driven by innovation, passionate about providing exceptional customer service, and thrive in a dynamic environment, this role is for you! Key Responsibilities Provide second-line support to customers, resolving technical issues with efficiency and precision. Diagnose and troubleshoot network connectivity problems adeptly, ensuring minimal downtime for our valued clients. Collaborate with a growing team to maintain the smooth operation of our cutting-edge full fibre network services. Log and document customer interactions and technical issues meticulously, escalating complex problems when needed. Stay ahead of the game by understanding the latest in optical fibre network technology and supporting key infrastructure projects. Utilise in-depth knowledge of optical fibre network FTTH/FTTP transit technology to troubleshoot faults and performance issues effectively, providing specialist support when needed. Provide technical input into key infrastructure projects, ensuring alignment with business objectives Assist in network changes and conduct key impact analysis to ensure smooth operations. Share knowledge across the business and liaise with XGS PON vendors to track firmware upgrade requirements. Conduct staging and testing of networking equipment to meet design requirements and optimise performance What we're looking for: Expertise in engineering or network support, with a knack for supplier interaction. A higher education graduate in IT, networking, or related fields is desirable. Previous experience in a telecom customer service or technical support role is preferred. Strong technical skills with the ability to troubleshoot network issues with ease. Excellent communication skills, both verbal and written, with a customer-centric approach. Familiarity with ticketing systems and remote support tools. Ability to thrive independently in a fast-paced environment, managing tasks efficiently. Knowledge of Nokia FX series OLTs and ADVA FSP XG-400 series is advantageous. Cisco CCNP/Juniper JNCIP or equivalent certifications are a plus. Working Conditions: Hybrid working model: 60% office-based, 40% remote. Choose between our Exeter or Ledbury office locations. Emphasising safety: FullFibre prioritises a safe working environment for all employees, ensuring confidence in their abilities and fostering a culture where they can thrive. Ready to join the revolution and be part of a team that's making a real impact? Apply now and help us build a future where connectivity knows no bounds. Together, let's bridge the digital divide and unlock endless possibilities with FullFibre . FullFibre is proud to be an equal-opportunity employer, fostering a diverse and inclusive workplace. If you need assistance during the recruitment process, reach out to us at .
Mar 25, 2024
Full time
Generating demand through engagement. Building connected communities. Wholesale only. Join FullFibre's Elite Tier 2 NOC Team - Where innovation meets connectivity. Are you ready to shape the future of connectivity? We're thrilled to announce our merger with Digital Infrastructure and are on the lookout for passionate individuals to join our newly combined powerhouse, FullFibre , as Tier 2 NOC Engineers . If you're driven by innovation, passionate about providing exceptional customer service, and thrive in a dynamic environment, this role is for you! Key Responsibilities Provide second-line support to customers, resolving technical issues with efficiency and precision. Diagnose and troubleshoot network connectivity problems adeptly, ensuring minimal downtime for our valued clients. Collaborate with a growing team to maintain the smooth operation of our cutting-edge full fibre network services. Log and document customer interactions and technical issues meticulously, escalating complex problems when needed. Stay ahead of the game by understanding the latest in optical fibre network technology and supporting key infrastructure projects. Utilise in-depth knowledge of optical fibre network FTTH/FTTP transit technology to troubleshoot faults and performance issues effectively, providing specialist support when needed. Provide technical input into key infrastructure projects, ensuring alignment with business objectives Assist in network changes and conduct key impact analysis to ensure smooth operations. Share knowledge across the business and liaise with XGS PON vendors to track firmware upgrade requirements. Conduct staging and testing of networking equipment to meet design requirements and optimise performance What we're looking for: Expertise in engineering or network support, with a knack for supplier interaction. A higher education graduate in IT, networking, or related fields is desirable. Previous experience in a telecom customer service or technical support role is preferred. Strong technical skills with the ability to troubleshoot network issues with ease. Excellent communication skills, both verbal and written, with a customer-centric approach. Familiarity with ticketing systems and remote support tools. Ability to thrive independently in a fast-paced environment, managing tasks efficiently. Knowledge of Nokia FX series OLTs and ADVA FSP XG-400 series is advantageous. Cisco CCNP/Juniper JNCIP or equivalent certifications are a plus. Working Conditions: Hybrid working model: 60% office-based, 40% remote. Choose between our Exeter or Ledbury office locations. Emphasising safety: FullFibre prioritises a safe working environment for all employees, ensuring confidence in their abilities and fostering a culture where they can thrive. Ready to join the revolution and be part of a team that's making a real impact? Apply now and help us build a future where connectivity knows no bounds. Together, let's bridge the digital divide and unlock endless possibilities with FullFibre . FullFibre is proud to be an equal-opportunity employer, fostering a diverse and inclusive workplace. If you need assistance during the recruitment process, reach out to us at .
.NET Developer, .NET 8, C#, Azure, JavaScript, Agile - Hereford (Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer)Be the first of your friends to declare, "I love where I work!" and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world's first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month! They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment. The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022. Their benefits include the following: Bonus (15%). Generous stock option plan. Medical, dental and vision insurance. Company pension. Choice of computer and gear. All the coffee delivered to your desk you can order! Snack filled kitchen. Awesome work environment at a company with a huge vision. Killer office with an onsite gym and games room! Location: Hereford, Herefordshire, UK / Remote Working Salary: £45,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Mar 25, 2024
Full time
.NET Developer, .NET 8, C#, Azure, JavaScript, Agile - Hereford (Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer)Be the first of your friends to declare, "I love where I work!" and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world's first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month! They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment. The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022. Their benefits include the following: Bonus (15%). Generous stock option plan. Medical, dental and vision insurance. Company pension. Choice of computer and gear. All the coffee delivered to your desk you can order! Snack filled kitchen. Awesome work environment at a company with a huge vision. Killer office with an onsite gym and games room! Location: Hereford, Herefordshire, UK / Remote Working Salary: £45,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Finance Analyst Leominster Permanent up to £45,000 3 days in the office, 2 days at home The Company Construction Role Act as Business Partner with all areas of the business, providing timely, accurate and meaningful analysis to assist with business decisions. To be a trusted advisor to key stakeholders and to add value via the provision of financial information, all while adhering to the Accounting Manual and Company policies. Key Responsibilities: Working with key stakeholders to provide timely and accurate information to assist with decision making Maintaining accurate and meaningful forecasts for all Britain Board and Technical cost centres (Excluding divisional) Preparing month end accruals based on information from cost centre holders, forecasts Having an active role in preparing overhead information for budget holders to aid with annual budget setting. Answering any queries and then pulling these together to load into the overall budgets within a set deadline Preparing and posting any accruals in relation to exceptional costs seen below the line in the P&L Building relationships with budget holders and communicating openly on business issues that can be supported with financial information Holding regular meetings with key stakeholders to review financial information Develop financial reports that support the business Challenge key stakeholders on ways of working, with the aim of improving margins and efficiencies Sales reporting including weekly sales & order intake, COPA analysis, and completing the monthly Sales & Cost of Sales reconciliation and ensuring differences are investigated Month-end submissions to include receivables analysis Assess areas of potential cost savings, working with budget holders, FC, FD and ISCM Monthly GRNI clearing in conjunction with AP and Purchasing Identifying and taking responsibility of areas which could be leaner in order to give more time to more value added activities Vendor checking and confirming to ensure vendors and payment details have been set up correctly and with the correct evidence Performing checks and approving payment runs Liaising with internal and external audit to supply backing for journal postings Requirements Essential: An accounting qualification such as ACCA, CIMA and/or bachelor's degree, or working towards Demonstrate ongoing professional development. Experienced in the use of SAP or another Accounting system Good literacy, numeracy and IT skills including MS Word and Excel Desirable Experience managing or supervising a team of employees Excellent organisational skills and attention to detail For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Mar 23, 2024
Full time
Finance Analyst Leominster Permanent up to £45,000 3 days in the office, 2 days at home The Company Construction Role Act as Business Partner with all areas of the business, providing timely, accurate and meaningful analysis to assist with business decisions. To be a trusted advisor to key stakeholders and to add value via the provision of financial information, all while adhering to the Accounting Manual and Company policies. Key Responsibilities: Working with key stakeholders to provide timely and accurate information to assist with decision making Maintaining accurate and meaningful forecasts for all Britain Board and Technical cost centres (Excluding divisional) Preparing month end accruals based on information from cost centre holders, forecasts Having an active role in preparing overhead information for budget holders to aid with annual budget setting. Answering any queries and then pulling these together to load into the overall budgets within a set deadline Preparing and posting any accruals in relation to exceptional costs seen below the line in the P&L Building relationships with budget holders and communicating openly on business issues that can be supported with financial information Holding regular meetings with key stakeholders to review financial information Develop financial reports that support the business Challenge key stakeholders on ways of working, with the aim of improving margins and efficiencies Sales reporting including weekly sales & order intake, COPA analysis, and completing the monthly Sales & Cost of Sales reconciliation and ensuring differences are investigated Month-end submissions to include receivables analysis Assess areas of potential cost savings, working with budget holders, FC, FD and ISCM Monthly GRNI clearing in conjunction with AP and Purchasing Identifying and taking responsibility of areas which could be leaner in order to give more time to more value added activities Vendor checking and confirming to ensure vendors and payment details have been set up correctly and with the correct evidence Performing checks and approving payment runs Liaising with internal and external audit to supply backing for journal postings Requirements Essential: An accounting qualification such as ACCA, CIMA and/or bachelor's degree, or working towards Demonstrate ongoing professional development. Experienced in the use of SAP or another Accounting system Good literacy, numeracy and IT skills including MS Word and Excel Desirable Experience managing or supervising a team of employees Excellent organisational skills and attention to detail For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Software Developer £55k+ Hereford My client based in Hereford are looking to add an experienced IT support professional to their ever growing team! They are very heavy in colleague progression coupled with multiple training opportunities on behalf of the company. With a fantastic modern office with excellent equipment this is a perfect opportunity for the right candidate to make the role their own! The Role: Meet regularly with the development team to discuss projects and client requirements and determine robust solutions. Writing and testing code, refining and rewriting as necessary. Lead software development projects Create technical specifications. Perform trials, testing and quality checks to ensure strong functionality and optimisation. Monitor and support systems. Improve the performance of existing software to ensure it meets the users needs, analyse to identify any areas in need of modification. Keep detailed records of development processes. Write operational documentation. Research, design, develop and enhance software programs and applications. Investigate new technologies. Essential: At least 5+ years' experience in a C# development environment You have strong C# .NET development experience You have strong T-SQL experience You have architecture and design experience You have a thorough knowledge of OOP and design patterns Experienced with Web API / RESTful / microservices Agile experience and are advocate of code quality Self-motivated, detail orientated, and able to work independently as well as in a team Current and valid UK Driver's licence and vehicle Desirable: Web development - ASP.NET / Html / JavaScript / CSS Xamarin / MAUI mobile app development across Android and iOS Microsoft Cloud based technologies: Azure, AAD, MFA Degree educated If this role is of interest, apply today to RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.
Mar 22, 2024
Full time
Software Developer £55k+ Hereford My client based in Hereford are looking to add an experienced IT support professional to their ever growing team! They are very heavy in colleague progression coupled with multiple training opportunities on behalf of the company. With a fantastic modern office with excellent equipment this is a perfect opportunity for the right candidate to make the role their own! The Role: Meet regularly with the development team to discuss projects and client requirements and determine robust solutions. Writing and testing code, refining and rewriting as necessary. Lead software development projects Create technical specifications. Perform trials, testing and quality checks to ensure strong functionality and optimisation. Monitor and support systems. Improve the performance of existing software to ensure it meets the users needs, analyse to identify any areas in need of modification. Keep detailed records of development processes. Write operational documentation. Research, design, develop and enhance software programs and applications. Investigate new technologies. Essential: At least 5+ years' experience in a C# development environment You have strong C# .NET development experience You have strong T-SQL experience You have architecture and design experience You have a thorough knowledge of OOP and design patterns Experienced with Web API / RESTful / microservices Agile experience and are advocate of code quality Self-motivated, detail orientated, and able to work independently as well as in a team Current and valid UK Driver's licence and vehicle Desirable: Web development - ASP.NET / Html / JavaScript / CSS Xamarin / MAUI mobile app development across Android and iOS Microsoft Cloud based technologies: Azure, AAD, MFA Degree educated If this role is of interest, apply today to RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.
Job Description: Data Analyst Purpose of the Job: The role aims to provide comprehensive data analysis and insights to the board and executive team, facilitating informed, evidence-based decision-making aligned with the Trust's mission and objectives. Main Duties and Responsibilities: Collaborate with the executive group, business units, and academies within the Trust to clearly define data analysis requirements. Utilize broad and intricate datasets to extract meaningful insights, resolving data quality challenges efficiently. Develop and upkeep reports and dashboards employing tools such as Power BI, Reporting Services, and other relevant platforms. Address ad-hoc reporting needs as they arise. Effectively communicate findings and recommendations through data visualization and presentations. Interpret data to formulate analytical strategies. Maintain a focused understanding of data implications and significance. Coordinate with academy data/MIS teams to ensure timely completion of data collections for reporting deadlines. Provide support during the onboarding process of new academies within the Trust. Participate in relevant training sessions and meetings as necessary. Proactively assist users in navigating MIS and related systems. Perform any other reasonable duties as assigned. General Responsibilities: The candidate must uphold confidentiality standards concerning information pertaining to students, colleagues, and others. Ensure the safety and welfare of students in line with organizational safeguarding policies and procedures. Promptly report any student welfare concerns or incidents following Academy protocol and training guidelines. PERSON SPECIFICATION - Data Analyst / Report Writer: The Trust emphasizes the following criteria as important, with some being essential (E). Qualifications: Possession of a relevant degree or equivalent qualification, or demonstrable ongoing professional development (E). Experience: Demonstrated experience in day-to-day reporting (E). Proven track record of developing customized reports using suitable tools (E). Experience in strategic analysis with a history of meeting deadlines (E). Proficiency in utilizing statistical methods to describe or infer from data (E). Effective collaboration and partnership skills. Technology: Proficiency in SQL and database querying (E). Capability to create and deploy reports using MS Reporting Services, Power BI, or similar technologies (E). Familiarity with SQL Server Management Studio, Azure Data Studio, Visual Studio, or equivalent platforms (E). Knowledge and Awareness: Awareness of the role's external-facing nature in fostering external relationships (E). Understanding of current strategic issues and day-to-day concerns. Familiarity with key issues in the education sector. Skills: Ability to articulate insights and data analysis results through written reports, dashboards, and face-to-face presentations (E). Clear-thinking with a creative and innovative problem-solving approach (E). Capacity to manage own workload, handle multiple priorities, and meet deadlines (E). Skill in translating complex data into understandable language or formats (E). High level of accuracy in detailed work (E). Personal Qualities: Capability to work independently and collaboratively as part of a team (E). Intuition regarding organizational dynamics and the role of data insights (E). Personal and professional integrity (E). Commitment to equality and diversity principles (E). Intellectual rigor and proficiency in analyzing and elucidating complex issues (E). Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Mar 22, 2024
Full time
Job Description: Data Analyst Purpose of the Job: The role aims to provide comprehensive data analysis and insights to the board and executive team, facilitating informed, evidence-based decision-making aligned with the Trust's mission and objectives. Main Duties and Responsibilities: Collaborate with the executive group, business units, and academies within the Trust to clearly define data analysis requirements. Utilize broad and intricate datasets to extract meaningful insights, resolving data quality challenges efficiently. Develop and upkeep reports and dashboards employing tools such as Power BI, Reporting Services, and other relevant platforms. Address ad-hoc reporting needs as they arise. Effectively communicate findings and recommendations through data visualization and presentations. Interpret data to formulate analytical strategies. Maintain a focused understanding of data implications and significance. Coordinate with academy data/MIS teams to ensure timely completion of data collections for reporting deadlines. Provide support during the onboarding process of new academies within the Trust. Participate in relevant training sessions and meetings as necessary. Proactively assist users in navigating MIS and related systems. Perform any other reasonable duties as assigned. General Responsibilities: The candidate must uphold confidentiality standards concerning information pertaining to students, colleagues, and others. Ensure the safety and welfare of students in line with organizational safeguarding policies and procedures. Promptly report any student welfare concerns or incidents following Academy protocol and training guidelines. PERSON SPECIFICATION - Data Analyst / Report Writer: The Trust emphasizes the following criteria as important, with some being essential (E). Qualifications: Possession of a relevant degree or equivalent qualification, or demonstrable ongoing professional development (E). Experience: Demonstrated experience in day-to-day reporting (E). Proven track record of developing customized reports using suitable tools (E). Experience in strategic analysis with a history of meeting deadlines (E). Proficiency in utilizing statistical methods to describe or infer from data (E). Effective collaboration and partnership skills. Technology: Proficiency in SQL and database querying (E). Capability to create and deploy reports using MS Reporting Services, Power BI, or similar technologies (E). Familiarity with SQL Server Management Studio, Azure Data Studio, Visual Studio, or equivalent platforms (E). Knowledge and Awareness: Awareness of the role's external-facing nature in fostering external relationships (E). Understanding of current strategic issues and day-to-day concerns. Familiarity with key issues in the education sector. Skills: Ability to articulate insights and data analysis results through written reports, dashboards, and face-to-face presentations (E). Clear-thinking with a creative and innovative problem-solving approach (E). Capacity to manage own workload, handle multiple priorities, and meet deadlines (E). Skill in translating complex data into understandable language or formats (E). High level of accuracy in detailed work (E). Personal Qualities: Capability to work independently and collaboratively as part of a team (E). Intuition regarding organizational dynamics and the role of data insights (E). Personal and professional integrity (E). Commitment to equality and diversity principles (E). Intellectual rigor and proficiency in analyzing and elucidating complex issues (E). Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
The Defence and Space Business Unit in BAE Systems Digital Intelligence delivers mission focused solutions in cyber & electronic warfare, digital transformation and special communications to clients across Land, Sea, Air, Space and Cyber. We are looking for a software engineer with front end experience to work closely with one of our key clients in developing software applications, to help them visualise and manage real time mission data. The role will be joining an existing team of our engineers that have been working with this client for two years so the successful candidate will have support from the team, in learning about the new domain and working day-to-day, both in person and virtually over secure networks. The team works in an Agile way as is common with software teams these days. This role will be primarily based on client side, so candidates will need to be willing to regularly travel to client locations in Herefordshire or Hampshire but otherwise this will be a Hybrid role working from home. Role Accountabilities Software Engineering: Produces or validates the schedule and effort estimate for each task they perform Demonstrates an understanding of the importance of schedule and will endeavour to estimate accurately and deliver according to those estimates Demonstrates skill and adeptness in team collaboration, technical discussion and negotiation. Continually increase personal understanding of the languages, frameworks, technical concepts, methods and measurements that underpin the Engineering disciplines and practices of BAE Systems. Demonstrates the ability to understand, challenge, contribute or construct software specification and is capable of building software in line with the specifications Exploits appropriate software development methods, languages, libraries and techniques and applies these to software engineering tasks to realise the most effective outcome Ensures that all work is consistent with defined standards where standards exist and to withstand professional scrutiny in any case Ensures that high quality and delivery standards are met and consistently delivers quality code on time and within estimate. Demonstrates the ability to reflect on and improve personal performance Works as a member of a development team, collaborates with other team members and participates in technical discussions and conversations with customers. Designs, codes, tests, corrects, and documents moderately complex programs and program modifications from supplied specifications, using agreed standards and tools Conducts reviews of supplied specifications, with others as appropriate Overcomes development obstacles to deliver quality code on time Demonstrates high quality standards in the delivery of thorough unit testing of code Collaborates and negotiates with team members to produce a seamless integration of code into the solution Front End Development: Experience working with customers to understand requirements and create wireframes for potential user interfaces Comfortable creating custom image assets (icons, logos etc) Development experience in at least one of Java (preferably Android), JavaScript/TypeScript (preferably including React) or C# Nice to have experience with Cypress and or Espresso testing frameworks This role will require you to have or be willing to go through Security Clearance. About BAE Systems Digital Intelligence: We help nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
Sep 24, 2022
Full time
The Defence and Space Business Unit in BAE Systems Digital Intelligence delivers mission focused solutions in cyber & electronic warfare, digital transformation and special communications to clients across Land, Sea, Air, Space and Cyber. We are looking for a software engineer with front end experience to work closely with one of our key clients in developing software applications, to help them visualise and manage real time mission data. The role will be joining an existing team of our engineers that have been working with this client for two years so the successful candidate will have support from the team, in learning about the new domain and working day-to-day, both in person and virtually over secure networks. The team works in an Agile way as is common with software teams these days. This role will be primarily based on client side, so candidates will need to be willing to regularly travel to client locations in Herefordshire or Hampshire but otherwise this will be a Hybrid role working from home. Role Accountabilities Software Engineering: Produces or validates the schedule and effort estimate for each task they perform Demonstrates an understanding of the importance of schedule and will endeavour to estimate accurately and deliver according to those estimates Demonstrates skill and adeptness in team collaboration, technical discussion and negotiation. Continually increase personal understanding of the languages, frameworks, technical concepts, methods and measurements that underpin the Engineering disciplines and practices of BAE Systems. Demonstrates the ability to understand, challenge, contribute or construct software specification and is capable of building software in line with the specifications Exploits appropriate software development methods, languages, libraries and techniques and applies these to software engineering tasks to realise the most effective outcome Ensures that all work is consistent with defined standards where standards exist and to withstand professional scrutiny in any case Ensures that high quality and delivery standards are met and consistently delivers quality code on time and within estimate. Demonstrates the ability to reflect on and improve personal performance Works as a member of a development team, collaborates with other team members and participates in technical discussions and conversations with customers. Designs, codes, tests, corrects, and documents moderately complex programs and program modifications from supplied specifications, using agreed standards and tools Conducts reviews of supplied specifications, with others as appropriate Overcomes development obstacles to deliver quality code on time Demonstrates high quality standards in the delivery of thorough unit testing of code Collaborates and negotiates with team members to produce a seamless integration of code into the solution Front End Development: Experience working with customers to understand requirements and create wireframes for potential user interfaces Comfortable creating custom image assets (icons, logos etc) Development experience in at least one of Java (preferably Android), JavaScript/TypeScript (preferably including React) or C# Nice to have experience with Cypress and or Espresso testing frameworks This role will require you to have or be willing to go through Security Clearance. About BAE Systems Digital Intelligence: We help nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.
3rd Line Support Software Developer C# / SQL Server Ross-on-Wye - Remote Working An opportunity has arisen to join a leading solutions provider and investigate and resolve support cases quickly and effectively. This will involve identifying the root cause of issues, whether they be data issues or software bugs...... click apply for full job details
Apr 15, 2021
Full time
3rd Line Support Software Developer C# / SQL Server Ross-on-Wye - Remote Working An opportunity has arisen to join a leading solutions provider and investigate and resolve support cases quickly and effectively. This will involve identifying the root cause of issues, whether they be data issues or software bugs...... click apply for full job details
3rd Line Support Software Developer C# / SQL Server Ross-on-Wye - Remote Working An opportunity has arisen to join a leading solutions provider and investigate and resolve support cases quickly and effectively. This will involve identifying the root cause of issues, whether they be data issues or software bugs...... click apply for full job details
Mar 31, 2021
Full time
3rd Line Support Software Developer C# / SQL Server Ross-on-Wye - Remote Working An opportunity has arisen to join a leading solutions provider and investigate and resolve support cases quickly and effectively. This will involve identifying the root cause of issues, whether they be data issues or software bugs...... click apply for full job details