Reigate and Banstead Borough Council
Reigate & Banstead Borough Council, Castlefield Road, Reigate, UK
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Oct 04, 2023
Full time
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Salary 55,000 - 85,000 GBP per year Requirements: Proven track record implementing business solutions on SAP S/4HANA, SAP ERP or SAP IBP - Expert knowledge in dedicated SAP Line-of-Business in terms of standard functionalities, customization and integration with down-/upstream-processes - Strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay) - Experience with tools such as Jira, Confluence or Miro - Work experience in related industry in an international environment - Fluent in English speaking and writing Responsibilities: Provide leadership and guidance for business users on the journey to SAP S/4HANA and monitor costs for projects, services and operations - Delivery of solutions to support business strategy and business outcome and design and implement SAP solutions serving internal and external stakeholders around the globe - Analyze business requirements and provide reliable and sustainable solutions - Manage and control the scope of work with external partners and support and guide business users to create and execute test cases - Create and ensure proper solution documentation, operating procedures and process documentation and ensure a stable and secure system environment - Be up to date with latest developments and advancements in SAP applications - Close collaboration with further IT roles to continuously improve business solutions and service provisioning Technologies: - AWS - SAP - SAP PM - SAP QM More: We are a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Our smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, we are uniquely positioned to empower our customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Zurich, Switzerland, our company is globally present with offices in Europe, Asia, and the USA. () As SAP Business Analyst, you do have the great opportunity to join us on our journey to SAP S/4HANA right from the beginning. You will design, implement, and operate the future enterprise landscape based on SAP S/4HANA thanks to your strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay, Management Materials). With your hands-on approach, you will serve business users end-to-end- and take care of solution implementation, operational support, testing, training, and documentation. A strong can-do mentality and strategic mind-set are crucial to achieving goals. You will also collaborate with a wide range of stakeholders and are ambitious to grow with the team duringthe transition towards an intelligent enterprise. Your interpersonal skills, the ability to communicate with senior stakeholders, peers, and excellent problem-solving and conceptual skills will make you successful in the role.
Mar 29, 2024
Full time
Salary 55,000 - 85,000 GBP per year Requirements: Proven track record implementing business solutions on SAP S/4HANA, SAP ERP or SAP IBP - Expert knowledge in dedicated SAP Line-of-Business in terms of standard functionalities, customization and integration with down-/upstream-processes - Strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay) - Experience with tools such as Jira, Confluence or Miro - Work experience in related industry in an international environment - Fluent in English speaking and writing Responsibilities: Provide leadership and guidance for business users on the journey to SAP S/4HANA and monitor costs for projects, services and operations - Delivery of solutions to support business strategy and business outcome and design and implement SAP solutions serving internal and external stakeholders around the globe - Analyze business requirements and provide reliable and sustainable solutions - Manage and control the scope of work with external partners and support and guide business users to create and execute test cases - Create and ensure proper solution documentation, operating procedures and process documentation and ensure a stable and secure system environment - Be up to date with latest developments and advancements in SAP applications - Close collaboration with further IT roles to continuously improve business solutions and service provisioning Technologies: - AWS - SAP - SAP PM - SAP QM More: We are a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Our smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, we are uniquely positioned to empower our customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Zurich, Switzerland, our company is globally present with offices in Europe, Asia, and the USA. () As SAP Business Analyst, you do have the great opportunity to join us on our journey to SAP S/4HANA right from the beginning. You will design, implement, and operate the future enterprise landscape based on SAP S/4HANA thanks to your strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay, Management Materials). With your hands-on approach, you will serve business users end-to-end- and take care of solution implementation, operational support, testing, training, and documentation. A strong can-do mentality and strategic mind-set are crucial to achieving goals. You will also collaborate with a wide range of stakeholders and are ambitious to grow with the team duringthe transition towards an intelligent enterprise. Your interpersonal skills, the ability to communicate with senior stakeholders, peers, and excellent problem-solving and conceptual skills will make you successful in the role.
Senior Data Analyst - Starting from £41,000- Hybrid (6 Days a Month in Brighton) - FTC 23 Months The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team is working with a unique civil service organisation who are rapidly progressing on a new multi-organisation project that will redefine the relevance of the sector. This role is ideal if you are a quality data analyst who can programme in R or Python, and want to work on a cutting-edge project that will impact most of the country. What the Senior Data Analyst will be doing You will be part of the analysis and insight team, leading the analytical work on the multi-organisational programme, providing reliable and useful data insights on various facets of the programme. Coding in R or Python Reviewing the risks associated with a multi-organisation project through comprehensive data analysis Identify and evaluate the quality of data sources Stakeholder management, challenging stakeholders where necessary What you will bring to the team You will have strong interpersonal skills and experience providing comprehensive and insightful analysis of complicated data sets using R or Python. Strong programming skills in R or Python (SQL and Power BI are also desirable) Ability to evaluate data sources for reliability and accuracy Strong comprehension of data such as data warehouses Ability to align analysis with corporate objective Here's What You'll Get in Return The successful Senior Data Analyst will be rewarded with; Salary Starting from £41,000 Up to 27.9% Pension contribution Flexible working arrangements Funded training Family friendly policies Think this one's for you If you think this Senior Data Analyst opportunity is for you then apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Mar 29, 2024
Full time
Senior Data Analyst - Starting from £41,000- Hybrid (6 Days a Month in Brighton) - FTC 23 Months The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team is working with a unique civil service organisation who are rapidly progressing on a new multi-organisation project that will redefine the relevance of the sector. This role is ideal if you are a quality data analyst who can programme in R or Python, and want to work on a cutting-edge project that will impact most of the country. What the Senior Data Analyst will be doing You will be part of the analysis and insight team, leading the analytical work on the multi-organisational programme, providing reliable and useful data insights on various facets of the programme. Coding in R or Python Reviewing the risks associated with a multi-organisation project through comprehensive data analysis Identify and evaluate the quality of data sources Stakeholder management, challenging stakeholders where necessary What you will bring to the team You will have strong interpersonal skills and experience providing comprehensive and insightful analysis of complicated data sets using R or Python. Strong programming skills in R or Python (SQL and Power BI are also desirable) Ability to evaluate data sources for reliability and accuracy Strong comprehension of data such as data warehouses Ability to align analysis with corporate objective Here's What You'll Get in Return The successful Senior Data Analyst will be rewarded with; Salary Starting from £41,000 Up to 27.9% Pension contribution Flexible working arrangements Funded training Family friendly policies Think this one's for you If you think this Senior Data Analyst opportunity is for you then apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
About us Avencia is the first recruitment outsourcing provider dedicated to serving the Insurance industry. We help Hiring Managers, HR Directors, Procurement Leads and Heads of Resourcing get more from their transformational journey through personalised Recruitment Process Outsourcing (RPO), Managed Service Programme (MSP) and Contingent Workforce solutions. The role Business Support Services (BSS) is our Manchester based Shared Services Centre and responsible for enabling our Client Services Teams to provide service excellence. As a result of growing the services that we provide our Clients, we have a new opportunity for a BI Analyst to join BSS. As part of a team of two you'll be responsible for providing insight and analytics across the business via the creation and enhancement of dashboards and reports. This will include weekly, monthly, quarterly and annual MI & BI reporting and RPO and MSP board packs to our Clients. In collaboration with the BI Manager you'll be expected to improve the efficiency and quality of the data visualisations we produce and a key aspect of your role will be to conduct analytical reviews of our recruitment data and external data to develop market insights When onboarding a new Client or service you'll be expected to lead the entire development life cycle from requirements capture, design ,data extraction, data modelling, report creation, deployment and testing. Key accountabilities Building, enhancing and maintaining tools, reporting and dashboards both in Excel, PPT and Power BI or other business intelligence tools Extract, validate and cleanse data from multiple source systems and perform data cleansing, transformation, exploration, analysis and visualisations for relevant Client & Client Services stakeholders Identification of opportunities to design, build, test and deploy new BI solutions that will add value and enhance the services already provided Deliver improvements in data quality, database and reporting efficiency Diagnose root cause for complex data errors and recommend and create solutions Producing ad-hoc and cyclical business reports to influence business decisions Stakeholder management and project delivery Skills & experience You'll have experience of extracting data and building BI dashboards from SaaS based HRIS and or ATS/VMS/CRM systems You'll have a passion for data, storytelling and a proven understanding of how it can be used to analyse performance and provide opportunity PowerBI or visualisation software and Advanced Excel (Macros, VBA, PowerQuery) Reviewing, analysing and manipulating data to present clear and concise management information reports Experience working with incidents, service requests, changes and problems. You'll combine a customer service outlook with a keen interest in systems and analytical approach to solving problems logically You'll need excellent organisational, stakeholder and time management skills Delivering a best-in-class customer service experience to clients and internal stakeholders and colleagues Being an SME for Key Business Metrics and logic used across the business for performance analytics You will be comfortable working autonomously Other The opportunity to join a maturing business with the security of a long-established parent company. Avencia is armed with a clear vision for expansion so if you're excited by a role that places you at the heart of our business and our clients - this is the role for you. In return, you'll receive a competitive salary and bonus, full systems training, a wellbeing support programme and numerous other benefits. Our preference is for the role to be based in Manchester but we will consider remote workers with reasonably frequent travel to Manchester.
Mar 29, 2024
Full time
About us Avencia is the first recruitment outsourcing provider dedicated to serving the Insurance industry. We help Hiring Managers, HR Directors, Procurement Leads and Heads of Resourcing get more from their transformational journey through personalised Recruitment Process Outsourcing (RPO), Managed Service Programme (MSP) and Contingent Workforce solutions. The role Business Support Services (BSS) is our Manchester based Shared Services Centre and responsible for enabling our Client Services Teams to provide service excellence. As a result of growing the services that we provide our Clients, we have a new opportunity for a BI Analyst to join BSS. As part of a team of two you'll be responsible for providing insight and analytics across the business via the creation and enhancement of dashboards and reports. This will include weekly, monthly, quarterly and annual MI & BI reporting and RPO and MSP board packs to our Clients. In collaboration with the BI Manager you'll be expected to improve the efficiency and quality of the data visualisations we produce and a key aspect of your role will be to conduct analytical reviews of our recruitment data and external data to develop market insights When onboarding a new Client or service you'll be expected to lead the entire development life cycle from requirements capture, design ,data extraction, data modelling, report creation, deployment and testing. Key accountabilities Building, enhancing and maintaining tools, reporting and dashboards both in Excel, PPT and Power BI or other business intelligence tools Extract, validate and cleanse data from multiple source systems and perform data cleansing, transformation, exploration, analysis and visualisations for relevant Client & Client Services stakeholders Identification of opportunities to design, build, test and deploy new BI solutions that will add value and enhance the services already provided Deliver improvements in data quality, database and reporting efficiency Diagnose root cause for complex data errors and recommend and create solutions Producing ad-hoc and cyclical business reports to influence business decisions Stakeholder management and project delivery Skills & experience You'll have experience of extracting data and building BI dashboards from SaaS based HRIS and or ATS/VMS/CRM systems You'll have a passion for data, storytelling and a proven understanding of how it can be used to analyse performance and provide opportunity PowerBI or visualisation software and Advanced Excel (Macros, VBA, PowerQuery) Reviewing, analysing and manipulating data to present clear and concise management information reports Experience working with incidents, service requests, changes and problems. You'll combine a customer service outlook with a keen interest in systems and analytical approach to solving problems logically You'll need excellent organisational, stakeholder and time management skills Delivering a best-in-class customer service experience to clients and internal stakeholders and colleagues Being an SME for Key Business Metrics and logic used across the business for performance analytics You will be comfortable working autonomously Other The opportunity to join a maturing business with the security of a long-established parent company. Avencia is armed with a clear vision for expansion so if you're excited by a role that places you at the heart of our business and our clients - this is the role for you. In return, you'll receive a competitive salary and bonus, full systems training, a wellbeing support programme and numerous other benefits. Our preference is for the role to be based in Manchester but we will consider remote workers with reasonably frequent travel to Manchester.
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Mar 29, 2024
Full time
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Role: Data Migration Consultant Location: Walsall (Minimum 1 Day Per Week In-office + Site Travel) Salary: £50,000 - £60,000 Benefits: 10% Bonus, 6% Pension, 25 Days Annual Leave Plus Bank Holiday's We are looking for a Data Migration Consultant to join a marketing-leading software house, supporting and driving the Data Migration strategy for their large-scale implementation projects. You will work with the current Data Migration Consultant with their latest product - a cloud-based SaaS billing solution built around the Salesforce platform that has had a recent major launch in Australia and the USA. You will receive mentoring from their long-standing Lead Solution Consultant to develop your technical data skills, with the opportunity to become a Data Migration Lead. As well as the opportunity to support their Australian and American Markets, with the potential to travel to international clients if you wish to go. Role Reporting to the Lead Solution Consultant, you will support, manage, and facilitate internal business data migrations to support stakeholders throughout all stages of the implementation process. Responsibilities in this role include: Support and drive discussions around the business migration strategy, including data mapping and Extract, Transform and Load (ETL) activities. Assist in the planning of the workstream to ensure all activities are captured and planned for a successful phase. Facilitate Data Mapping workshops and drive discussions around data to capture and document the future state of data architecture. Ensure data migration works closely with other project workstreams such as Business Process Alignment, Integrations, and Reporting. Provide support to the integration stream, ensuring data consistency and accuracy in information and data exchanges. Experience A significant focus in this role will be ensuring the data migration strategy and processes are understood and adhered to across internal and external, technical and non-technical stakeholders. This includes project dedicated project managers, business analysts and application consultants, as well as onshore and offshore developers. The ideal Data Migration Consultant will possess the following skills and experience: Proven experience running large-scale data migrations. Technical experience in ETL, SQL and SSIS. A strong ethic towards high data standards in accuracy and completeness. Previously ran data migration workshops, driving business-wide discussion around data and the future of data architecture. Expertise in handling data migration concerning business processes and systems. Strong communication skills to liaise with stakeholders at all levels. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Role: Data Migration Consultant Location: Walsall (Minimum 1 Day Per Week In-office + Site Travel) Salary: £50,000 - £60,000 Benefits: 10% Bonus, 6% Pension, 25 Days Annual Leave Plus Bank Holiday's We are looking for a Data Migration Consultant to join a marketing-leading software house, supporting and driving the Data Migration strategy for their large-scale implementation projects. You will work with the current Data Migration Consultant with their latest product - a cloud-based SaaS billing solution built around the Salesforce platform that has had a recent major launch in Australia and the USA. You will receive mentoring from their long-standing Lead Solution Consultant to develop your technical data skills, with the opportunity to become a Data Migration Lead. As well as the opportunity to support their Australian and American Markets, with the potential to travel to international clients if you wish to go. Role Reporting to the Lead Solution Consultant, you will support, manage, and facilitate internal business data migrations to support stakeholders throughout all stages of the implementation process. Responsibilities in this role include: Support and drive discussions around the business migration strategy, including data mapping and Extract, Transform and Load (ETL) activities. Assist in the planning of the workstream to ensure all activities are captured and planned for a successful phase. Facilitate Data Mapping workshops and drive discussions around data to capture and document the future state of data architecture. Ensure data migration works closely with other project workstreams such as Business Process Alignment, Integrations, and Reporting. Provide support to the integration stream, ensuring data consistency and accuracy in information and data exchanges. Experience A significant focus in this role will be ensuring the data migration strategy and processes are understood and adhered to across internal and external, technical and non-technical stakeholders. This includes project dedicated project managers, business analysts and application consultants, as well as onshore and offshore developers. The ideal Data Migration Consultant will possess the following skills and experience: Proven experience running large-scale data migrations. Technical experience in ETL, SQL and SSIS. A strong ethic towards high data standards in accuracy and completeness. Previously ran data migration workshops, driving business-wide discussion around data and the future of data architecture. Expertise in handling data migration concerning business processes and systems. Strong communication skills to liaise with stakeholders at all levels. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Software Delivery Manager Manchester: £65,000 - £75,000 + Excellent Benefits Permanent Hybrid Closing date for applications is 31st March 2024 Are you an experienced Software Delivery Manager with an outcome-focused approach? Would like to use your skills to contribute in an organisation that has a positive impact on people's lives? Landscape We are seeking two experienced Software Delivery Managers to join our Assessment Technology group in Manchester. The group is responsible for the Microsoft-aligned operational systems that deliver over 3 million GCSE and A-level results annually. It includes the software product covering the full lifecycle of exams series delivery from entry to post-results services, as well as our Integration product built on Azure Integration Services which ensures data can be exchanged securely and reliably between all AQA systems and 3rd parties. The Software Delivery Managers will work closely with Product Owners, Business Analysts, Developers, Test Analysts, and other roles, both internally and from suppliers, who are responsible for the delivery of planned change and support for these strategic software products. Desirable Experience Excellent experience of software delivery in a variety of agile / lean and scaled agile delivery structures, with an outcome-focused approach. Demonstrable technical knowledge to be able to create, drive, innovate and assess technical solutions across a wide range of software technologies, processes and platforms. Structured thinking approach, able to lead groups of people to break down and resolve complex and ambiguous problems in time-pressured environments, recognising and balancing technical against operational and commercial factors. Experience delivering in high-stakes and regulated environments. High level of curiosity, with a genuine passion for finding and implementing innovative solutions for business problems through technology. Passion for continuous improvement in practice, to increase delivery quality, reliability, and dependability. What's in it for you: At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week Excellent contributory pension (6% - 11.5% dependent on employee contribution) Life assurance, BUPA PMI and Health Cash Plan Enhanced maternity/paternity scheme What next? If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early.
Mar 29, 2024
Full time
Software Delivery Manager Manchester: £65,000 - £75,000 + Excellent Benefits Permanent Hybrid Closing date for applications is 31st March 2024 Are you an experienced Software Delivery Manager with an outcome-focused approach? Would like to use your skills to contribute in an organisation that has a positive impact on people's lives? Landscape We are seeking two experienced Software Delivery Managers to join our Assessment Technology group in Manchester. The group is responsible for the Microsoft-aligned operational systems that deliver over 3 million GCSE and A-level results annually. It includes the software product covering the full lifecycle of exams series delivery from entry to post-results services, as well as our Integration product built on Azure Integration Services which ensures data can be exchanged securely and reliably between all AQA systems and 3rd parties. The Software Delivery Managers will work closely with Product Owners, Business Analysts, Developers, Test Analysts, and other roles, both internally and from suppliers, who are responsible for the delivery of planned change and support for these strategic software products. Desirable Experience Excellent experience of software delivery in a variety of agile / lean and scaled agile delivery structures, with an outcome-focused approach. Demonstrable technical knowledge to be able to create, drive, innovate and assess technical solutions across a wide range of software technologies, processes and platforms. Structured thinking approach, able to lead groups of people to break down and resolve complex and ambiguous problems in time-pressured environments, recognising and balancing technical against operational and commercial factors. Experience delivering in high-stakes and regulated environments. High level of curiosity, with a genuine passion for finding and implementing innovative solutions for business problems through technology. Passion for continuous improvement in practice, to increase delivery quality, reliability, and dependability. What's in it for you: At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week Excellent contributory pension (6% - 11.5% dependent on employee contribution) Life assurance, BUPA PMI and Health Cash Plan Enhanced maternity/paternity scheme What next? If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early.
Senior Business Intelligence Officer London, SW9 About Us Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.We are currently seeking a Senior Business Intelligence Officer to join us on a full-time, permanent basis. The Benefits - Salary of £45,000 per annum- 27 days' annual leave (pro rata)- Attractive pension scheme- Perkbox- Buying and selling annual leave- Health Shield- Season Ticket loan- Subsidised gym membership- Course FundingIf you are a talented professional with experience of leading change within an IT environment and a background in building performance management and KPI frameworks, this is an incredible opportunity to grow and develop with our transformative charity.In this challenging yet fulfilling role, you'll have the chance to act as a catalyst for positive change, allowing us to improve our efficiency and continue our transformative work.By developing a career in the charity sector, you'll discover a superb benefits package that is complimented by the knowledge that your expertise will enable us to support more women to rebuild their lives and get back on their feet.So, if you want to catalyse a fairer, better world, then apply today. The Role As a Senior Business Intelligence Officer, you will support our charity from a BI perspective, enhancing our culture and ways of working.Specifically, you will develop, manage and produce a Performance Management Framework whilst helping us form a structured, evidence-based culture. You will produce insights to drive improvements to our performance, offering business intelligence and KPI reports and dashboards.You will also advise and support the Executive and Management teams, working with the Head of IT and colleagues to focus on key business intelligence areas as efficiently as possible.Your role will also involve:- Developing data models and reports using PowerBI- Lead on benchmarking- Manage the development and delivery of BI reporting and dashboards- Generate summaries and specific dashboards for operational data- Align, synthesise and augment performance analytics- Assist in developing our data management strategy- Manage the relationship with external BI providers About You To be considered as a Senior Business Intelligence Officer, you will need:- Experience of leading change in an IT environment- Experience of building performance management and KPI frameworks- The ability to develop effective partnerships both internally and externally- Proven ability to develop, implement and manage strategies and plans aligned to key business objectives- Project management skills- A degree (or equivalent) in IT or a data-related fieldOther organisations may call this role Senior BI Analyst, Business Intelligence Analyst, BI Analyst, Business Process Analyst, Systems and Improvements Analyst, Senior Improvement Officer, or Senior Performance Officer.Webrecruit and Housing for Women are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to make a positive impact on countless lives as a Senior Business Intelligence Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 29, 2024
Full time
Senior Business Intelligence Officer London, SW9 About Us Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.We are currently seeking a Senior Business Intelligence Officer to join us on a full-time, permanent basis. The Benefits - Salary of £45,000 per annum- 27 days' annual leave (pro rata)- Attractive pension scheme- Perkbox- Buying and selling annual leave- Health Shield- Season Ticket loan- Subsidised gym membership- Course FundingIf you are a talented professional with experience of leading change within an IT environment and a background in building performance management and KPI frameworks, this is an incredible opportunity to grow and develop with our transformative charity.In this challenging yet fulfilling role, you'll have the chance to act as a catalyst for positive change, allowing us to improve our efficiency and continue our transformative work.By developing a career in the charity sector, you'll discover a superb benefits package that is complimented by the knowledge that your expertise will enable us to support more women to rebuild their lives and get back on their feet.So, if you want to catalyse a fairer, better world, then apply today. The Role As a Senior Business Intelligence Officer, you will support our charity from a BI perspective, enhancing our culture and ways of working.Specifically, you will develop, manage and produce a Performance Management Framework whilst helping us form a structured, evidence-based culture. You will produce insights to drive improvements to our performance, offering business intelligence and KPI reports and dashboards.You will also advise and support the Executive and Management teams, working with the Head of IT and colleagues to focus on key business intelligence areas as efficiently as possible.Your role will also involve:- Developing data models and reports using PowerBI- Lead on benchmarking- Manage the development and delivery of BI reporting and dashboards- Generate summaries and specific dashboards for operational data- Align, synthesise and augment performance analytics- Assist in developing our data management strategy- Manage the relationship with external BI providers About You To be considered as a Senior Business Intelligence Officer, you will need:- Experience of leading change in an IT environment- Experience of building performance management and KPI frameworks- The ability to develop effective partnerships both internally and externally- Proven ability to develop, implement and manage strategies and plans aligned to key business objectives- Project management skills- A degree (or equivalent) in IT or a data-related fieldOther organisations may call this role Senior BI Analyst, Business Intelligence Analyst, BI Analyst, Business Process Analyst, Systems and Improvements Analyst, Senior Improvement Officer, or Senior Performance Officer.Webrecruit and Housing for Women are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to make a positive impact on countless lives as a Senior Business Intelligence Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
Mar 29, 2024
Full time
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
About the role The role of IT Senior Analyst (Finance Support) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. Role Responsibility This position involves supporting Finance colleagues daily, overseeing and resolving problem tickets, and providing essential knowledge and expertise to aid informed decision-making. Additionally, the role will be responsible for overseeing SAP maintenance (FI/CO), managing user and cost centre configurations, and handling Segregation of Duties (SoD). It includes safeguarding system integrity, adhering to ICFR controls, and performing routine and ad hoc tasks to aid the Finance teams. The role requires exceptional precision and the capability to oversee essential functions, ensuring that the financial systems are secure and operate effectively. The role requires an individual who can manage priorities effectively between support and project work, ensuring adherence to existing SLAs and meeting project deliverables, including timelines, budgets, and stakeholder management. The role may require some 'Out of Hours' work on an ad-hoc basis. You will need Experience relevant for this job: Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience developed through Finance focussed initiatives. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Skills relevant for this job Proven Classic General Ledger data interrogation skills. Excellence in building positive relationships with business stakeholders. Proven ability to articulate complex business requirements by means of a functional systems specification. Proven SAP FI/CO configuration and/or testing skills (ideally gained during an SAP ECC implementation and/or integration project). Proficiency in developing and managing user access controls to ensure the security and efficiency of systems. Passion and understanding of advancing IT governance, security, and operational excellence. Good understanding of Profit Centre / Cost Centre reporting structures (inc experience of Report Painter) Fully or Part qualified in a professional accounting qualification. Deliver continuous improvements. Desire to learn / add value / drive progress. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Mar 29, 2024
Full time
About the role The role of IT Senior Analyst (Finance Support) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. Role Responsibility This position involves supporting Finance colleagues daily, overseeing and resolving problem tickets, and providing essential knowledge and expertise to aid informed decision-making. Additionally, the role will be responsible for overseeing SAP maintenance (FI/CO), managing user and cost centre configurations, and handling Segregation of Duties (SoD). It includes safeguarding system integrity, adhering to ICFR controls, and performing routine and ad hoc tasks to aid the Finance teams. The role requires exceptional precision and the capability to oversee essential functions, ensuring that the financial systems are secure and operate effectively. The role requires an individual who can manage priorities effectively between support and project work, ensuring adherence to existing SLAs and meeting project deliverables, including timelines, budgets, and stakeholder management. The role may require some 'Out of Hours' work on an ad-hoc basis. You will need Experience relevant for this job: Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience developed through Finance focussed initiatives. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Skills relevant for this job Proven Classic General Ledger data interrogation skills. Excellence in building positive relationships with business stakeholders. Proven ability to articulate complex business requirements by means of a functional systems specification. Proven SAP FI/CO configuration and/or testing skills (ideally gained during an SAP ECC implementation and/or integration project). Proficiency in developing and managing user access controls to ensure the security and efficiency of systems. Passion and understanding of advancing IT governance, security, and operational excellence. Good understanding of Profit Centre / Cost Centre reporting structures (inc experience of Report Painter) Fully or Part qualified in a professional accounting qualification. Deliver continuous improvements. Desire to learn / add value / drive progress. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Power BI Developer - strong visualisations Chelmsford (this is an in-person role, full-time) Great visualisations are not just pretty, they truly help. They help a layman to understand complex data, they help a board make decisions, they help a director forecast, predict the future, build in better customer experience and more, more, more. Invaluable doesn't seem a strong enough word. Over the last few years we've built a great data team of six BI Developers, analysts and report writers, we just have one last piece of the puzzle missing. You! A Power BI expert that can transform the visualisations. Modern BI dashboards and visualisations focused on the aesthetics. You will get to work with a fantastic team in great shape. They have reduced processes, improved output, made solid efficiencies and are producing great results. Alex heads up the team and is a fabulous leader. Hands-on, supportive, a collaborator, coach, teacher and great manager. He gets the balance right and helps his people be the best they can be. There are six in total, plus this role. They are working in a joined up way and Alex is particularly proud to have developed a collaboration app, running the workflow, time management and most importantly enabling anyone to be able to pick up each other's work when necessary and help (no calls from the office on your day off!). Power BI experience is the key here. We need you to be an expert in creating aesthetically pleasing, complex visualisations that wow. Anything else can be taught, it's your Power BI expertise we need. Ideally you will have done the MS BI courses (PL300 / DA100) but if not we will put you through them and firm up your skills. The company really look after their people so you will benefit from paid for training, career opportunities, learning opportunities and a great package including £45,000 - £55,000 p.a. 25 days holiday (plus bank)7% pensionlife assurancegroup income protectionprivate medical50% gym membership and more. The role is based in Chelmsford full-time , in great offices in a central location. This is an in-person role so please only apply if you are happy to work in the office in Chelmsford full-time. Unfortunately, we are not in a position to sponsor so if you do require sponsorship, this is not the role for you. If you can easily commute to Chelmsford on a daily basis, are confident and experienced in creating great visualisations in Power BI and want a brilliant career with a company that truly cares then apply now or contact Simon at Ithika Recruitment for more information and a confidential chat. Ithika Recruitment, partnering world-class talent with world-class companies.
Mar 29, 2024
Full time
Power BI Developer - strong visualisations Chelmsford (this is an in-person role, full-time) Great visualisations are not just pretty, they truly help. They help a layman to understand complex data, they help a board make decisions, they help a director forecast, predict the future, build in better customer experience and more, more, more. Invaluable doesn't seem a strong enough word. Over the last few years we've built a great data team of six BI Developers, analysts and report writers, we just have one last piece of the puzzle missing. You! A Power BI expert that can transform the visualisations. Modern BI dashboards and visualisations focused on the aesthetics. You will get to work with a fantastic team in great shape. They have reduced processes, improved output, made solid efficiencies and are producing great results. Alex heads up the team and is a fabulous leader. Hands-on, supportive, a collaborator, coach, teacher and great manager. He gets the balance right and helps his people be the best they can be. There are six in total, plus this role. They are working in a joined up way and Alex is particularly proud to have developed a collaboration app, running the workflow, time management and most importantly enabling anyone to be able to pick up each other's work when necessary and help (no calls from the office on your day off!). Power BI experience is the key here. We need you to be an expert in creating aesthetically pleasing, complex visualisations that wow. Anything else can be taught, it's your Power BI expertise we need. Ideally you will have done the MS BI courses (PL300 / DA100) but if not we will put you through them and firm up your skills. The company really look after their people so you will benefit from paid for training, career opportunities, learning opportunities and a great package including £45,000 - £55,000 p.a. 25 days holiday (plus bank)7% pensionlife assurancegroup income protectionprivate medical50% gym membership and more. The role is based in Chelmsford full-time , in great offices in a central location. This is an in-person role so please only apply if you are happy to work in the office in Chelmsford full-time. Unfortunately, we are not in a position to sponsor so if you do require sponsorship, this is not the role for you. If you can easily commute to Chelmsford on a daily basis, are confident and experienced in creating great visualisations in Power BI and want a brilliant career with a company that truly cares then apply now or contact Simon at Ithika Recruitment for more information and a confidential chat. Ithika Recruitment, partnering world-class talent with world-class companies.
An exciting new opportunity has arisen for a Knowledge Systems Analyst to join a leading law firm in London. Based in the library and knowledge services team, the main responsibilities of this role will include managing the firm's knowledge database and ensuring that the data and technology are set up to deliver the best possible experience to users. Main duties: Ensuring that the knowledge portal is working correctly and troubleshooting any issues. Overseeing the loading of new material onto the knowledge portal. Monitoring searches and activities to spot glitches or anomalies. Contributing to knowledge systems developments. Working with IT to build and implement Power BI capabilities for reporting. Ensuring that content is indexed. Keeping updated on best practices and emerging technologies in knowledge management. Acting as the lead contact between the knowledge services and IT teams. Ensuring that the IT support and training teams understand the knowledge management systems. Providing information on technologies available and updating the intranet pages. Required Skills & Experience: Proven experience in knowledge management systems. Experience with Power BI/Data Analytics. Experience querying data with SQL and DAX. Proficiency in knowledge management software, databases and related tools. Producing reports in a variety of outputs. To be considered for this role, you need to have an analytical mindset, a passion for data and the ability to translate IT concepts into plain English. If you are interested in finding out more about this role and believe you are a good fit, please don't hesitate in sending your CV to Jane Eren. Please note that where a level of preferred experience or qualification is indicated, this is a guideline only and does not preclude applications from candidates with more or less experience. Jameson Legal acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.
Mar 29, 2024
Full time
An exciting new opportunity has arisen for a Knowledge Systems Analyst to join a leading law firm in London. Based in the library and knowledge services team, the main responsibilities of this role will include managing the firm's knowledge database and ensuring that the data and technology are set up to deliver the best possible experience to users. Main duties: Ensuring that the knowledge portal is working correctly and troubleshooting any issues. Overseeing the loading of new material onto the knowledge portal. Monitoring searches and activities to spot glitches or anomalies. Contributing to knowledge systems developments. Working with IT to build and implement Power BI capabilities for reporting. Ensuring that content is indexed. Keeping updated on best practices and emerging technologies in knowledge management. Acting as the lead contact between the knowledge services and IT teams. Ensuring that the IT support and training teams understand the knowledge management systems. Providing information on technologies available and updating the intranet pages. Required Skills & Experience: Proven experience in knowledge management systems. Experience with Power BI/Data Analytics. Experience querying data with SQL and DAX. Proficiency in knowledge management software, databases and related tools. Producing reports in a variety of outputs. To be considered for this role, you need to have an analytical mindset, a passion for data and the ability to translate IT concepts into plain English. If you are interested in finding out more about this role and believe you are a good fit, please don't hesitate in sending your CV to Jane Eren. Please note that where a level of preferred experience or qualification is indicated, this is a guideline only and does not preclude applications from candidates with more or less experience. Jameson Legal acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.
Technical Business Analyst - £45,000 - Preston Oscar Tech are working with an industry leading business with a HQ in Manchester. This is a hybrid and flexible role to suit you. The Role: You will be working alongside a growing team, to develop and improve processes. The ideal candidate will have knowledge working in an Agile environment and have an understanding of the software development lifecycle. As a Business Analyst you will be able to work autonomously, in a rapidly changing environment. You will also be required to provide project feedback and analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, UAT plan) Experience: Demonstratable use of BA tools 2 years as a Technical Business Analyst Experience working on e-commerce Strong experience with Agile Exposure to Jira Clear understanding of project deliverables and subject matter Excellent communication skills among stakeholder Benefits: Hybrid working Health insurance Career progression and personal development Tech Scheme Pension Sick pay Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Mar 29, 2024
Full time
Technical Business Analyst - £45,000 - Preston Oscar Tech are working with an industry leading business with a HQ in Manchester. This is a hybrid and flexible role to suit you. The Role: You will be working alongside a growing team, to develop and improve processes. The ideal candidate will have knowledge working in an Agile environment and have an understanding of the software development lifecycle. As a Business Analyst you will be able to work autonomously, in a rapidly changing environment. You will also be required to provide project feedback and analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, UAT plan) Experience: Demonstratable use of BA tools 2 years as a Technical Business Analyst Experience working on e-commerce Strong experience with Agile Exposure to Jira Clear understanding of project deliverables and subject matter Excellent communication skills among stakeholder Benefits: Hybrid working Health insurance Career progression and personal development Tech Scheme Pension Sick pay Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Performance Test Lead We are actively looking to secure a Lead Performance Tester to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: The Performance Test Lead will be joining the existing PAM Project test team (currently 4 manual test analysts, a test lead, test manager and 2 automation engineers) The PAM test team is responsible for testing all project test phases incl functional test, SIT, UAT and performance testing prior to hand over to Pre-Production The PAM Project is a global, multi-phase, multi release project that includes large data volumes and migration of a large number of existing accounts. The PAM application/vendor is new to HSBC. Your Key Responsibilities: Take full ownership of performance testing, both solution and migration Review current tooling selection and approach and make recommendations re the way forward. Oversee completion of in-flight targeted performance test execution, including progress and completion reports metrics/dashboards and defect management. Define performance test strategy for both solution and migration, including tooling, environment, and resource requirements. Plan performance testing for both solution and migration Manage execution of performance testing for both solution and migration, including progress and completion reports, metrics/dashboards and defect management Build the performance test team to support the defined strategy. Required Skills: Experience of high-volume performance testing in a complex global environment Experience of test tool selection/recommendations based on assessment of the environment/landscape. Experience in defining a comprehensive performance test strategy (not a plan) that fully defines the approach, environment, scope, risks and resources required. Experience of delivering to agreed timelines/Waterfall methodology. Ability to review and feedback on complex architecture, solution, and integration documentation. Ability to communicate and report openly and accurately, in a timely manner. Ability to recognise risks and issues and raise/report in a timely manner. Ability to lead a small team of performance test engineers. Expert knowledge of JMeter and LoadRunner (current toolset) incl any licensing requirements, configuration, dashboards and reporting Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Mar 28, 2024
Full time
Performance Test Lead We are actively looking to secure a Lead Performance Tester to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: The Performance Test Lead will be joining the existing PAM Project test team (currently 4 manual test analysts, a test lead, test manager and 2 automation engineers) The PAM test team is responsible for testing all project test phases incl functional test, SIT, UAT and performance testing prior to hand over to Pre-Production The PAM Project is a global, multi-phase, multi release project that includes large data volumes and migration of a large number of existing accounts. The PAM application/vendor is new to HSBC. Your Key Responsibilities: Take full ownership of performance testing, both solution and migration Review current tooling selection and approach and make recommendations re the way forward. Oversee completion of in-flight targeted performance test execution, including progress and completion reports metrics/dashboards and defect management. Define performance test strategy for both solution and migration, including tooling, environment, and resource requirements. Plan performance testing for both solution and migration Manage execution of performance testing for both solution and migration, including progress and completion reports, metrics/dashboards and defect management Build the performance test team to support the defined strategy. Required Skills: Experience of high-volume performance testing in a complex global environment Experience of test tool selection/recommendations based on assessment of the environment/landscape. Experience in defining a comprehensive performance test strategy (not a plan) that fully defines the approach, environment, scope, risks and resources required. Experience of delivering to agreed timelines/Waterfall methodology. Ability to review and feedback on complex architecture, solution, and integration documentation. Ability to communicate and report openly and accurately, in a timely manner. Ability to recognise risks and issues and raise/report in a timely manner. Ability to lead a small team of performance test engineers. Expert knowledge of JMeter and LoadRunner (current toolset) incl any licensing requirements, configuration, dashboards and reporting Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Microsoft Platform Analyst Fully Remote Salary - 50,000 - 53,000 + Excellent Benefits A leading organisation are looking for a Microsoft Platform Analyst to join them at an exciting growth and transformation. In this role, you will be reporting to the Microsoft Platform Lead, and will be responsible for supporting the implementation and maintenance of the products on the Microsoft 365 platform! An ideal candidate will have a minimum of 2 years' experience with M365 and will be comfortable focusing on all the current and upcoming components of Office 365, including SharePoint, Teams and Exchange. In this role you will be providing additional support to other Microsoft products such as Azure DevOps, CoPilot and Viva. Key Skills & Experience Experience in the support, implementation, and development of new features in Microsoft 365 Experience of advanced tooling such as Defender and compliance. Strong communication skills, and the ability to visualise solutions whilst working with key stakeholders. ITIL Qualification required technical understanding of the evolving Microsoft SaaS landscape Experience of working with tools such as ShareGate to perform data migrations and platform housekeeping. If you are interested in applying for this role, please send you CV for a confidential chat!
Mar 28, 2024
Full time
Microsoft Platform Analyst Fully Remote Salary - 50,000 - 53,000 + Excellent Benefits A leading organisation are looking for a Microsoft Platform Analyst to join them at an exciting growth and transformation. In this role, you will be reporting to the Microsoft Platform Lead, and will be responsible for supporting the implementation and maintenance of the products on the Microsoft 365 platform! An ideal candidate will have a minimum of 2 years' experience with M365 and will be comfortable focusing on all the current and upcoming components of Office 365, including SharePoint, Teams and Exchange. In this role you will be providing additional support to other Microsoft products such as Azure DevOps, CoPilot and Viva. Key Skills & Experience Experience in the support, implementation, and development of new features in Microsoft 365 Experience of advanced tooling such as Defender and compliance. Strong communication skills, and the ability to visualise solutions whilst working with key stakeholders. ITIL Qualification required technical understanding of the evolving Microsoft SaaS landscape Experience of working with tools such as ShareGate to perform data migrations and platform housekeeping. If you are interested in applying for this role, please send you CV for a confidential chat!
2nd Line Senior Service Delivery Analyst Aberdeen, Scotland Salary to 32,000 Are you a seasoned IT professional with a penchant for troubleshooting and problem-solving? Do you possess a keen ability to communicate effectively across diverse user groups? If so, we have an exciting opportunity for you to join our client's team as a 2nd Line Senior Service Delivery Analyst at their regional law firm. Essential Skills: Proficiency in high-level troubleshooting and root cause analysis. Ability to think logically and systematically. Effective communication skills and adeptness in handling a broad spectrum of users. Capability to understand and assess users' abilities. Previous IT support experience. Familiarity with Windows Desktop, Windows Server, Microsoft Office, VMWare, Networking, Microsoft 365, Apple iOS/Android, and Communication Platforms (Teams, Zoom, Webex). Knowledge of Microsoft Active Directory & Group Policy. Desirable Skills: Experience in mentoring junior team members to facilitate learning and development. Capacity to intervene in cases requiring a more meticulous approach. Ability to work autonomously and lead projects to completion when necessary. Demonstrated willingness to assist others at all times. Empathy and understanding towards less technical individuals, with an openness to comprehend their roles within the business. Key Responsibilities: Handle escalated Service Requests from Helpdesk Tickets, Phone, Email, or User Engagement. Serve as an escalation point for helpdesk engineers, maintaining a calm and logical approach in difficult encounters with end-users and during serious incidents. Manage operational time efficiently and provide comprehensive reporting data. Diagnose and resolve technical hardware and software issues to the best of your ability, seeking assistance when necessary. Provide general administration support for the firm's systems. Escalate problems to appropriate levels of support as required. This role may require travel to other offices and therefore you must be able to drive and own your own car. The salary for this role is in the region of 32,000. This is an office-based position at offices in Aberdeen.
Mar 28, 2024
Full time
2nd Line Senior Service Delivery Analyst Aberdeen, Scotland Salary to 32,000 Are you a seasoned IT professional with a penchant for troubleshooting and problem-solving? Do you possess a keen ability to communicate effectively across diverse user groups? If so, we have an exciting opportunity for you to join our client's team as a 2nd Line Senior Service Delivery Analyst at their regional law firm. Essential Skills: Proficiency in high-level troubleshooting and root cause analysis. Ability to think logically and systematically. Effective communication skills and adeptness in handling a broad spectrum of users. Capability to understand and assess users' abilities. Previous IT support experience. Familiarity with Windows Desktop, Windows Server, Microsoft Office, VMWare, Networking, Microsoft 365, Apple iOS/Android, and Communication Platforms (Teams, Zoom, Webex). Knowledge of Microsoft Active Directory & Group Policy. Desirable Skills: Experience in mentoring junior team members to facilitate learning and development. Capacity to intervene in cases requiring a more meticulous approach. Ability to work autonomously and lead projects to completion when necessary. Demonstrated willingness to assist others at all times. Empathy and understanding towards less technical individuals, with an openness to comprehend their roles within the business. Key Responsibilities: Handle escalated Service Requests from Helpdesk Tickets, Phone, Email, or User Engagement. Serve as an escalation point for helpdesk engineers, maintaining a calm and logical approach in difficult encounters with end-users and during serious incidents. Manage operational time efficiently and provide comprehensive reporting data. Diagnose and resolve technical hardware and software issues to the best of your ability, seeking assistance when necessary. Provide general administration support for the firm's systems. Escalate problems to appropriate levels of support as required. This role may require travel to other offices and therefore you must be able to drive and own your own car. The salary for this role is in the region of 32,000. This is an office-based position at offices in Aberdeen.