About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
2nd Line Support Engineer Chessington £34,000 - £38,000 + Education Funding + Progression An incredible opportunity awaits an experienced 2nd Line Engineer to flourish within an established company in an exciting role. In this position, you will be responsible for providing IT Support for a wide range of issues including hardware, software, networking, and security. Being seen as an escalation point for the junior 1st line engineers This role enables you to further develop your existing skills, leveraging your career-acquired knowledge. As a Senior IT Engineer, you will provide support for servers, hardware, software for workstation and cloud devices. Meet client's individual IT requirements and manage small to medium sized projects. You will configure software applications, anti-virus software across the network and install software on PCs locally or via software distribution tools. The company have been established for decades in providing specialise IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2nd line support engineer to join their team due to organic growth.This opportunity allows you to expand your experience within the IT sector, become a senior figure in a team and work with innovative Microsoft technologies. The role involves five days onsite work and visiting client sites occasionally when field engineers need support, making the ability to travel to around SW & W London crucial. The ideal candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, Mac OS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management and SCCM/ Intune as deployment software. This is a fantastic opportunity to be able to work with the latest IT technologies, collaborate with an established company and become a senior member of an IT team with progression and funding for your education being available within the company. Every new member is given a road map of how they will be progressing within the company and what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, Mac OS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM/Intune Good communication skills The role: Providing both 2nd line support for a wide range of IT issues including hardware, software, networking, and security. Manage small and medium sizes projects Complete installation of new and existing software packages across the networks Be an escalation point for junior engineers providing support to them when needed and managing your own tasks Reference Number: BBBH212469 To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 19, 2024
Full time
2nd Line Support Engineer Chessington £34,000 - £38,000 + Education Funding + Progression An incredible opportunity awaits an experienced 2nd Line Engineer to flourish within an established company in an exciting role. In this position, you will be responsible for providing IT Support for a wide range of issues including hardware, software, networking, and security. Being seen as an escalation point for the junior 1st line engineers This role enables you to further develop your existing skills, leveraging your career-acquired knowledge. As a Senior IT Engineer, you will provide support for servers, hardware, software for workstation and cloud devices. Meet client's individual IT requirements and manage small to medium sized projects. You will configure software applications, anti-virus software across the network and install software on PCs locally or via software distribution tools. The company have been established for decades in providing specialise IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2nd line support engineer to join their team due to organic growth.This opportunity allows you to expand your experience within the IT sector, become a senior figure in a team and work with innovative Microsoft technologies. The role involves five days onsite work and visiting client sites occasionally when field engineers need support, making the ability to travel to around SW & W London crucial. The ideal candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, Mac OS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management and SCCM/ Intune as deployment software. This is a fantastic opportunity to be able to work with the latest IT technologies, collaborate with an established company and become a senior member of an IT team with progression and funding for your education being available within the company. Every new member is given a road map of how they will be progressing within the company and what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, Mac OS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM/Intune Good communication skills The role: Providing both 2nd line support for a wide range of IT issues including hardware, software, networking, and security. Manage small and medium sizes projects Complete installation of new and existing software packages across the networks Be an escalation point for junior engineers providing support to them when needed and managing your own tasks Reference Number: BBBH212469 To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Due to growth and 2024 pipeline - a highly rewarding Cardiff based organisation creating software for multinational clients, are now seeking a new Junior Oracle Engineer. You ll work on challenging projects in a fast-moving environment; collaborating in a multidisciplinary team, and continuously developing your skills through a company committed to making the most of your talent and potential. Working within the development team, you ll regularly participate in team activities and support business needs by developing code to enhance/build functionality We are seeking individuals who whilst making fast progression are confident to ask questions and articulate what help is and guidance is needed to help succeed as an Oracle Engineer. Requirements: Knowledge of a scripting/programming language, such as Java, JavaScript, Python Desire to learn and challenge yourself Analytical problem-solving ability Desirable: Knowledge and exposure with Oracle Applicants must be within commutable distance of Cardiff and must have the right to work in UK as we do not offer sponsorship. Please Apply Now to be considered or contact Rachael for a confidential chat: (url removed)
Apr 19, 2024
Full time
Due to growth and 2024 pipeline - a highly rewarding Cardiff based organisation creating software for multinational clients, are now seeking a new Junior Oracle Engineer. You ll work on challenging projects in a fast-moving environment; collaborating in a multidisciplinary team, and continuously developing your skills through a company committed to making the most of your talent and potential. Working within the development team, you ll regularly participate in team activities and support business needs by developing code to enhance/build functionality We are seeking individuals who whilst making fast progression are confident to ask questions and articulate what help is and guidance is needed to help succeed as an Oracle Engineer. Requirements: Knowledge of a scripting/programming language, such as Java, JavaScript, Python Desire to learn and challenge yourself Analytical problem-solving ability Desirable: Knowledge and exposure with Oracle Applicants must be within commutable distance of Cardiff and must have the right to work in UK as we do not offer sponsorship. Please Apply Now to be considered or contact Rachael for a confidential chat: (url removed)
Role Overview: My client is seeking a Senior Integration Engineer to lead and develop the current engineering team. This role is pivotal in designing, building, and maintaining Azure-based integration services, as well as providing line management and mentoring to junior engineers.Key Responsibilities: Integration Engineers: Mentor and manage junior engineers. Collaborate with the Software Development Manager and Principal Engineers to develop a Software Development Life Cycle (SDLC) that aligns with squad and customer needs. Work with Business Analysts and testers to ensure robust solutions that meet business requirements and adhere to best practices. Product Management: Maintain up-to-date documentation, best practices, and support runbooks for products. Manage risks associated with products, such as ageing software and architectural vulnerabilities. Support the remediation of technical debt and ensure a successful support model is in place. Uphold quality standards from unit test coverage to automated integration tests. Technology Innovation: Stay informed on new technical developments and assess their relevance to the team's products. Experiment with new technologies to address current business challenges. Lead sessions to share new technologies with the team. Collaboration: The Senior Engineer will work closely with the Software Development Manager, and the Solutions Architect to achieve team goals and objectives. Candidate Profile: Experienced C#, .Net Engineer ready to advance to a senior lead role. Proven experience mentoring junior engineers. Proficient with Microsoft Azure, Terraform, and C# in an integration context. Familiarity with SQL and NoSQL databases, including MongoDB, in a cloud environment is preferred. Strong problem-solving and communication skills. What is on offer: Opportunity to lead and innovate in a cloud-first environment. A collaborative team structure with a focus on continuous learning and development. Starting salary of up to 60k (depending on experience) Additional company benefits and discounts Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 19, 2024
Full time
Role Overview: My client is seeking a Senior Integration Engineer to lead and develop the current engineering team. This role is pivotal in designing, building, and maintaining Azure-based integration services, as well as providing line management and mentoring to junior engineers.Key Responsibilities: Integration Engineers: Mentor and manage junior engineers. Collaborate with the Software Development Manager and Principal Engineers to develop a Software Development Life Cycle (SDLC) that aligns with squad and customer needs. Work with Business Analysts and testers to ensure robust solutions that meet business requirements and adhere to best practices. Product Management: Maintain up-to-date documentation, best practices, and support runbooks for products. Manage risks associated with products, such as ageing software and architectural vulnerabilities. Support the remediation of technical debt and ensure a successful support model is in place. Uphold quality standards from unit test coverage to automated integration tests. Technology Innovation: Stay informed on new technical developments and assess their relevance to the team's products. Experiment with new technologies to address current business challenges. Lead sessions to share new technologies with the team. Collaboration: The Senior Engineer will work closely with the Software Development Manager, and the Solutions Architect to achieve team goals and objectives. Candidate Profile: Experienced C#, .Net Engineer ready to advance to a senior lead role. Proven experience mentoring junior engineers. Proficient with Microsoft Azure, Terraform, and C# in an integration context. Familiarity with SQL and NoSQL databases, including MongoDB, in a cloud environment is preferred. Strong problem-solving and communication skills. What is on offer: Opportunity to lead and innovate in a cloud-first environment. A collaborative team structure with a focus on continuous learning and development. Starting salary of up to 60k (depending on experience) Additional company benefits and discounts Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Network Engineer - Tewkesbury / work from home hybrid 45,000 - 60,000 + bonus + private healthcare + 10% pension A great opportunity for a Network Engineer to join a hugely exciting and rapidly growing cyber security business in Tewkesbury, who have a focus on training and personal development. The role will be joining a friendly team who are working across a range of projects and services that help to deliver secure communications capabilities for their clients. They are open to candidates at a range of levels, all of which will help to design, build and integrate remote and mobile secure communications systems. Senior Network Engineers will also help to support and mentor more junior engineers. Ideally you will have some experience across the following: Experience in network / gateway environments Mentoring of junior engineers & ability to lead projects (at a senior level) Voice and data network technologies: MPLS/VPLS, BGP, SIP, TLS Experience with Cisco and Juniper devices CCNA qualification or above The role will require you to undergo Security Clearance, although prior clearance isn't required as this can be done after starting. A relaxed and flexible working culture is promoted; casual dress, flexible working hours, a collaborative approach, pool table and an office bar. There is a real emphasis on training, self-development and progression. Some of the other benefits include: Pension matched up to 10% 25 days holiday with buy/sell options Bonus scheme 2.30 Friday finish Private healthcare Potential to work a 9 day fortnight Based in Tewkesbury, the role is easily commutable from Cheltenham, Gloucester, Worcester & Stroud, plus they have a number of people commuting in from Bristol. The office is based just off the M5 and there is free parking on-site. The company operate a hybrid working environment, with 3 days in the office and 2 days work from home.
Apr 18, 2024
Full time
Network Engineer - Tewkesbury / work from home hybrid 45,000 - 60,000 + bonus + private healthcare + 10% pension A great opportunity for a Network Engineer to join a hugely exciting and rapidly growing cyber security business in Tewkesbury, who have a focus on training and personal development. The role will be joining a friendly team who are working across a range of projects and services that help to deliver secure communications capabilities for their clients. They are open to candidates at a range of levels, all of which will help to design, build and integrate remote and mobile secure communications systems. Senior Network Engineers will also help to support and mentor more junior engineers. Ideally you will have some experience across the following: Experience in network / gateway environments Mentoring of junior engineers & ability to lead projects (at a senior level) Voice and data network technologies: MPLS/VPLS, BGP, SIP, TLS Experience with Cisco and Juniper devices CCNA qualification or above The role will require you to undergo Security Clearance, although prior clearance isn't required as this can be done after starting. A relaxed and flexible working culture is promoted; casual dress, flexible working hours, a collaborative approach, pool table and an office bar. There is a real emphasis on training, self-development and progression. Some of the other benefits include: Pension matched up to 10% 25 days holiday with buy/sell options Bonus scheme 2.30 Friday finish Private healthcare Potential to work a 9 day fortnight Based in Tewkesbury, the role is easily commutable from Cheltenham, Gloucester, Worcester & Stroud, plus they have a number of people commuting in from Bristol. The office is based just off the M5 and there is free parking on-site. The company operate a hybrid working environment, with 3 days in the office and 2 days work from home.
Cyber Defence Engineer (DV Cleared) Location: HerefordDuration: 6 Months + ExtensionsRate: Very good day rate Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Skills/Experience: Previous experience of Enterprise ICS/network architectures and technologies. Working with frameworks and technologies that support data-intensive distributed applications. Experience maintaining and administrating data analytical and SIEM platforms. Experience using host and network-based IDS/IPS Experience using packet capture solutions. Skill in developing and deploying signatures. Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Tasks: Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. Implement data management standards, requirements, and specifications. Develop data standards, policies, and procedures. Apply now to discuss further
Apr 18, 2024
Full time
Cyber Defence Engineer (DV Cleared) Location: HerefordDuration: 6 Months + ExtensionsRate: Very good day rate Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Skills/Experience: Previous experience of Enterprise ICS/network architectures and technologies. Working with frameworks and technologies that support data-intensive distributed applications. Experience maintaining and administrating data analytical and SIEM platforms. Experience using host and network-based IDS/IPS Experience using packet capture solutions. Skill in developing and deploying signatures. Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Tasks: Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. Implement data management standards, requirements, and specifications. Develop data standards, policies, and procedures. Apply now to discuss further
Rise Technical Recruitment Limited
Chalfont St. Giles, Buckinghamshire
Service Desk Technician Chalfont - Shift Rota basis £25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's clients as well as employees. This role enables you to further develop your existing knowledge in IT and is most suitable for a junior engineer who is looking to kick start their IT career. As a Service Desk Technician, you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide technical support for a diverse range of devices including laptops, Macs, mobiles, and studios. The company is an esteemed military organization, committed to supporting and advocating for the UK armed forces, their families, and veterans, provides specialized services. Due to organic growth within their IT department, they are looking for an additional engineer to help support the team when someone goes on leave. This opportunity allows you to expand your experience within the IT sector and work with cutting-edge Microsoft technologies. The role involves a shift-based rota where you will work early weeks, late weeks, home weeks and office weeks. The opportunity to work from home being available during home weeks. The ideal candidate will possess some background knowledge in IT this could be during an IT related degree, certifications or during work experience. Be looking to get into IT and have a keen interest in developing their knowledge. It would be desirable if you had some exposure to Office 365, Azure and basic networking infrastructure. This is a fantastic opportunity to be able to work with the latest IT technologies, work with an established company and further progress your IT career with progression and training being available within the company. The company provides the opportunity to learn through Udemy. The person: Recent graduate, newly certified, or deeply passionate about IT with foundational knowledge Able to commute to Chalfont Grove by car, bike, or on foot. Desirable to have knowledge in Office 365, Active Directory, Azure, and basic networking. Strong communication skills and ability to collaborate effectively in a team to resolve customer issues. The role: Log incidents and service requests into our helpdesk system with comprehensive documentation. Engage with customers to promptly address technical concerns, demonstrating effective communication skills. Provide technical support for laptops, Macs, mobiles, and studios, troubleshooting and resolving issues. Undertake additional duties as required to contribute to the success of our service delivery team. Reference Number: BBBH223482 To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 18, 2024
Full time
Service Desk Technician Chalfont - Shift Rota basis £25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's clients as well as employees. This role enables you to further develop your existing knowledge in IT and is most suitable for a junior engineer who is looking to kick start their IT career. As a Service Desk Technician, you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide technical support for a diverse range of devices including laptops, Macs, mobiles, and studios. The company is an esteemed military organization, committed to supporting and advocating for the UK armed forces, their families, and veterans, provides specialized services. Due to organic growth within their IT department, they are looking for an additional engineer to help support the team when someone goes on leave. This opportunity allows you to expand your experience within the IT sector and work with cutting-edge Microsoft technologies. The role involves a shift-based rota where you will work early weeks, late weeks, home weeks and office weeks. The opportunity to work from home being available during home weeks. The ideal candidate will possess some background knowledge in IT this could be during an IT related degree, certifications or during work experience. Be looking to get into IT and have a keen interest in developing their knowledge. It would be desirable if you had some exposure to Office 365, Azure and basic networking infrastructure. This is a fantastic opportunity to be able to work with the latest IT technologies, work with an established company and further progress your IT career with progression and training being available within the company. The company provides the opportunity to learn through Udemy. The person: Recent graduate, newly certified, or deeply passionate about IT with foundational knowledge Able to commute to Chalfont Grove by car, bike, or on foot. Desirable to have knowledge in Office 365, Active Directory, Azure, and basic networking. Strong communication skills and ability to collaborate effectively in a team to resolve customer issues. The role: Log incidents and service requests into our helpdesk system with comprehensive documentation. Engage with customers to promptly address technical concerns, demonstrating effective communication skills. Provide technical support for laptops, Macs, mobiles, and studios, troubleshooting and resolving issues. Undertake additional duties as required to contribute to the success of our service delivery team. Reference Number: BBBH223482 To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Manchester Hybrid with a mix of office, WFH & on client sites MSP background 3rd line Technician/Helpdesk Engineer Manchester Salary - £32,000 - £40,000 Hybrid with a mix of office, WFH & on client sites You will be working within a newly formed and growing senior project engineering team to ensure the continued maintenance and smooth running of our client's infrastructure, break/fix support, proactive support, and new equipment installations. Key accountabilities Leading more junior engineers Installing and configuring new hardware and software and other routine maintenance tasks Managing the client's computer systems and providing general infrastructure support Microsoft Office 365 Replacing and rebuilding Microsoft sites Providing second and third-line technical support Clear, methodical and organised in documentation, and neat with network wiring Key Challenges Rearchitecting customer networks for stability Spotting opportunities for development/growth of customers Due to the travel requirements around this position, a full clean driving license and access to a car are required Let me give you an insight on the company you will be joining.They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want.They believe in a work-hard-play-hard culture in which together they get things done, and they recognize the contribution of those around them, both formally and socially.They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre. They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4pm finish on Fridays! Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other.All sounds good so far, right? So, what about the experience needed and qualifications and personal attributes? Requirements: MSP background Network, switching and routing (for example, must be able to install and maintain cisco networks without supervision) 2nd and 3rd line support capabilities Server experience including Windows server operating system. Office 365 and G-suite (education desirable) Root cause analysis Citrix (desirable) Project orientated as there will be a number of projects to lead on Finding opportunities for new technology Oh, and above all someone that can speak to people as well as a computer!
Apr 18, 2024
Full time
Manchester Hybrid with a mix of office, WFH & on client sites MSP background 3rd line Technician/Helpdesk Engineer Manchester Salary - £32,000 - £40,000 Hybrid with a mix of office, WFH & on client sites You will be working within a newly formed and growing senior project engineering team to ensure the continued maintenance and smooth running of our client's infrastructure, break/fix support, proactive support, and new equipment installations. Key accountabilities Leading more junior engineers Installing and configuring new hardware and software and other routine maintenance tasks Managing the client's computer systems and providing general infrastructure support Microsoft Office 365 Replacing and rebuilding Microsoft sites Providing second and third-line technical support Clear, methodical and organised in documentation, and neat with network wiring Key Challenges Rearchitecting customer networks for stability Spotting opportunities for development/growth of customers Due to the travel requirements around this position, a full clean driving license and access to a car are required Let me give you an insight on the company you will be joining.They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want.They believe in a work-hard-play-hard culture in which together they get things done, and they recognize the contribution of those around them, both formally and socially.They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre. They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4pm finish on Fridays! Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other.All sounds good so far, right? So, what about the experience needed and qualifications and personal attributes? Requirements: MSP background Network, switching and routing (for example, must be able to install and maintain cisco networks without supervision) 2nd and 3rd line support capabilities Server experience including Windows server operating system. Office 365 and G-suite (education desirable) Root cause analysis Citrix (desirable) Project orientated as there will be a number of projects to lead on Finding opportunities for new technology Oh, and above all someone that can speak to people as well as a computer!
A fantastic Senior PHP Developer (Laravel) - Hybrid Role in Swindon Join this well-established and highly regarded software platform, renowned for their commitment to quality, innovation, and their people-first approach. Their team is at the heart of digital transformation, crafting solutions that empower businesses and enrich user experiences. As they continue to grow, they are looking for a Senior PHP Developer to join as they go through an exciting period of growth. The Role: They are seeking an experienced Senior PHP Developer with a strong background in PHP development, particularly with Laravel and related technologies. This is a hybrid role, blending the best of both worlds with approximately 2 days a week in our Swindon office, allowing for greater flexibility and work-life balance. Your expertise will play a pivotal role in our continued success, driving the development of high-quality, scalable software solutions. Key Responsibilities: - Lead the development and maintenance of our Laravel-based applications. - Collaborate closely with cross-functional teams to implement innovative features and optimize existing functionality. - Ensure code quality, reliability, and scalability through best practices and regular code reviews. - Mentor junior developers and contribute to the team's knowledge sharing. - Stay abreast of industry trends and advancements in PHP and related technologies. What We're Looking For: - Experience: At least 4 years of PHP development experience, with a strong focus on Laravel and related technologies. - Cloud Platforms: Experience with Google Cloud Platform (GCP) is highly desirable. Candidates with AWS experience who are willing to learn GCP are also encouraged to apply. - Collaboration: Excellent communication skills and a proven track record of working effectively in a team environment. - Problem-Solving: A proactive approach to problem-solving and an ability to think critically about system design and architecture. - Adaptability: A willingness to learn and adapt to new technologies and frameworks. Why Join? - Innovative Environment: Work on exciting projects in an environment that embraces innovation and creativity. - Career Growth: Enjoy opportunities for professional development and advancement in a supportive setting. - Flexible Working: Benefit from our hybrid working model, designed to support balance and well-being. - Competitive Package: Receive a competitive salary and benefits package that reflects your experience and contributions. If you're passionate about technology, committed to lifelong learning, and seeking a challenging yet rewarding role, we'd love to hear from you. Apply now with your CV or feel free to call for more details.
Apr 18, 2024
Full time
A fantastic Senior PHP Developer (Laravel) - Hybrid Role in Swindon Join this well-established and highly regarded software platform, renowned for their commitment to quality, innovation, and their people-first approach. Their team is at the heart of digital transformation, crafting solutions that empower businesses and enrich user experiences. As they continue to grow, they are looking for a Senior PHP Developer to join as they go through an exciting period of growth. The Role: They are seeking an experienced Senior PHP Developer with a strong background in PHP development, particularly with Laravel and related technologies. This is a hybrid role, blending the best of both worlds with approximately 2 days a week in our Swindon office, allowing for greater flexibility and work-life balance. Your expertise will play a pivotal role in our continued success, driving the development of high-quality, scalable software solutions. Key Responsibilities: - Lead the development and maintenance of our Laravel-based applications. - Collaborate closely with cross-functional teams to implement innovative features and optimize existing functionality. - Ensure code quality, reliability, and scalability through best practices and regular code reviews. - Mentor junior developers and contribute to the team's knowledge sharing. - Stay abreast of industry trends and advancements in PHP and related technologies. What We're Looking For: - Experience: At least 4 years of PHP development experience, with a strong focus on Laravel and related technologies. - Cloud Platforms: Experience with Google Cloud Platform (GCP) is highly desirable. Candidates with AWS experience who are willing to learn GCP are also encouraged to apply. - Collaboration: Excellent communication skills and a proven track record of working effectively in a team environment. - Problem-Solving: A proactive approach to problem-solving and an ability to think critically about system design and architecture. - Adaptability: A willingness to learn and adapt to new technologies and frameworks. Why Join? - Innovative Environment: Work on exciting projects in an environment that embraces innovation and creativity. - Career Growth: Enjoy opportunities for professional development and advancement in a supportive setting. - Flexible Working: Benefit from our hybrid working model, designed to support balance and well-being. - Competitive Package: Receive a competitive salary and benefits package that reflects your experience and contributions. If you're passionate about technology, committed to lifelong learning, and seeking a challenging yet rewarding role, we'd love to hear from you. Apply now with your CV or feel free to call for more details.
Senior Full-Stack Software Engineer Remote Cambridge Office Up to £85k This is an incredible opportunity to join an established and growing company working with modern technology! If you are a senior full-stack engineer with Python and JavaScript experience, this could be the role for you. Job description: We are on the lookout for someone capable of working across both front and back web and/or mobile applications. You'll be working on a full range of projects and technologies, collaborating with smaller-scale start-ups to multinational companies across a number of different industries. This role has come about to due the company landing loads of exciting new projects. You'll be part of a strong team developing innovative products that support mission-critical operations. If you are at the stage of your career where you would like more responsibility, there will be plenty of new opportunities here. From mentoring and managing junior members of the team, collaborating with different departments, having your say on how things should be run and going out to meet your clients to see what impact your work is having. Essential Experience: Strong Python knowledge (7+ years) Worked with Django, Flask or FastAPI Experience with either JavaScript, TypeScript, React, Node.js Happy working across front and back-end components SQL, PostgreSQL, Oracle, Docker Excellent communication skills, able to present technical concepts to developers and architects Ideally you will have 7+ years of commercial experience, but don't let that stop you from applying if you think this role is made for you. Desirable Experience: GIS, Geospatial or web mapping Mobile application development (iOS, Android, Windows) Agile environment Cloud infrastructure (GCP, AWS Azure) Why should you apply? This is a remote-first role, you will be given the freedom and flexibility to work with your team delivering interesting projects - The Cambridge office is there to use as you like. Working with the latest tech Continually growing team with loads of opportunities to progress your career Competitive salary enjoy trips to their European offices (all paid for ?) Be part of a carbon-neutral company that cares about the environment Loads of L&D, training and opportunities to learn new languages 25 days holiday, purchase up to 5 extra days + bank holidays Flexi working hours Team social events Don't miss out! Interviews for this role will be taking place over the next two weeks, please apply if you'd like to be considered. Unfortunately, this role does not offer sponsorship. Please only apply if you are eligible to work in the UK.
Apr 18, 2024
Full time
Senior Full-Stack Software Engineer Remote Cambridge Office Up to £85k This is an incredible opportunity to join an established and growing company working with modern technology! If you are a senior full-stack engineer with Python and JavaScript experience, this could be the role for you. Job description: We are on the lookout for someone capable of working across both front and back web and/or mobile applications. You'll be working on a full range of projects and technologies, collaborating with smaller-scale start-ups to multinational companies across a number of different industries. This role has come about to due the company landing loads of exciting new projects. You'll be part of a strong team developing innovative products that support mission-critical operations. If you are at the stage of your career where you would like more responsibility, there will be plenty of new opportunities here. From mentoring and managing junior members of the team, collaborating with different departments, having your say on how things should be run and going out to meet your clients to see what impact your work is having. Essential Experience: Strong Python knowledge (7+ years) Worked with Django, Flask or FastAPI Experience with either JavaScript, TypeScript, React, Node.js Happy working across front and back-end components SQL, PostgreSQL, Oracle, Docker Excellent communication skills, able to present technical concepts to developers and architects Ideally you will have 7+ years of commercial experience, but don't let that stop you from applying if you think this role is made for you. Desirable Experience: GIS, Geospatial or web mapping Mobile application development (iOS, Android, Windows) Agile environment Cloud infrastructure (GCP, AWS Azure) Why should you apply? This is a remote-first role, you will be given the freedom and flexibility to work with your team delivering interesting projects - The Cambridge office is there to use as you like. Working with the latest tech Continually growing team with loads of opportunities to progress your career Competitive salary enjoy trips to their European offices (all paid for ?) Be part of a carbon-neutral company that cares about the environment Loads of L&D, training and opportunities to learn new languages 25 days holiday, purchase up to 5 extra days + bank holidays Flexi working hours Team social events Don't miss out! Interviews for this role will be taking place over the next two weeks, please apply if you'd like to be considered. Unfortunately, this role does not offer sponsorship. Please only apply if you are eligible to work in the UK.
2nd Line Support Engineer Chessington 34,000 - 38,000 + Education Funding + Progression An incredible opportunity awaits an experienced 2nd Line Engineer to flourish within an established company in an exciting role. In this position, you will be responsible for providing IT Support for a wide range of issues including hardware, software, networking, and security. Being seen as an escalation point for the junior 1st line engineers This role enables you to further develop your existing skills, leveraging your career-acquired knowledge. As a Senior IT Engineer, you will provide support for servers, hardware, software for workstation and cloud devices. Meet client's individual IT requirements and manage small to medium sized projects. You will configure software applications, anti-virus software across the network and install software on PCs locally or via software distribution tools. The company have been established for decades in providing specialise IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2nd line support engineer to join their team due to organic growth. This opportunity allows you to expand your experience within the IT sector, become a senior figure in a team and work with innovative Microsoft technologies. The role involves five days onsite work and visiting client sites occasionally when field engineers need support, making the ability to travel to around SW & W London crucial. The ideal candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, Mac OS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management and SCCM/ Intune as deployment software. This is a fantastic opportunity to be able to work with the latest IT technologies, collaborate with an established company and become a senior member of an IT team with progression and funding for your education being available within the company. Every new member is given a road map of how they will be progressing within the company and what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, Mac OS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM/Intune Good communication skills The role: Providing both 2nd line support for a wide range of IT issues including hardware, software, networking, and security. Manage small and medium sizes projects Complete installation of new and existing software packages across the networks Be an escalation point for junior engineers providing support to them when needed and managing your own tasks Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 18, 2024
Full time
2nd Line Support Engineer Chessington 34,000 - 38,000 + Education Funding + Progression An incredible opportunity awaits an experienced 2nd Line Engineer to flourish within an established company in an exciting role. In this position, you will be responsible for providing IT Support for a wide range of issues including hardware, software, networking, and security. Being seen as an escalation point for the junior 1st line engineers This role enables you to further develop your existing skills, leveraging your career-acquired knowledge. As a Senior IT Engineer, you will provide support for servers, hardware, software for workstation and cloud devices. Meet client's individual IT requirements and manage small to medium sized projects. You will configure software applications, anti-virus software across the network and install software on PCs locally or via software distribution tools. The company have been established for decades in providing specialise IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2nd line support engineer to join their team due to organic growth. This opportunity allows you to expand your experience within the IT sector, become a senior figure in a team and work with innovative Microsoft technologies. The role involves five days onsite work and visiting client sites occasionally when field engineers need support, making the ability to travel to around SW & W London crucial. The ideal candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, Mac OS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management and SCCM/ Intune as deployment software. This is a fantastic opportunity to be able to work with the latest IT technologies, collaborate with an established company and become a senior member of an IT team with progression and funding for your education being available within the company. Every new member is given a road map of how they will be progressing within the company and what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, Mac OS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM/Intune Good communication skills The role: Providing both 2nd line support for a wide range of IT issues including hardware, software, networking, and security. Manage small and medium sizes projects Complete installation of new and existing software packages across the networks Be an escalation point for junior engineers providing support to them when needed and managing your own tasks Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Role: Junior IT Support Engineer Location: Wolverhampton Salary: 18,000 - 20,000 Professional Development & Excellent Benefits! Sector: Managed IT Services We are looking for an experienced IT Service Desk Analyst to join our IT Solutions team. The successful candidate will be responsible for providing technical support and guidance to our customers, and ensuring that IT related problems are resolved in a timely manner. Key Responsibilities: Provide technical support to customers via phone, email, and live chat. Troubleshoot and resolve IT-related problems. Monitor and respond to customer inquiries and complaints. Maintain customer records and update them as needed. Provide feedback and suggestions for improving the customer experience. Follow up with customers to ensure their satisfaction with our services. Required Skills: Experience providing 1st Line Support Active Directory & Group Policy Office 365 - Admin portal SharePoint Knowledge of Windows Server 2012 & 2016 Understanding of Hyper V & Citrix Networking knowledge - Routers, Switches, WAPs, Firewalls, DNS, DHCP. Windows & Mac OS's Hardware builds and updates Endpoint threat management products Excellent written & verbal communication skills Skills that will make you stand out: Azure AD MSP experience ConnectWise CompTIA A+ & Network+ Microsoft certifications If the opportunity to gain exposure to new technologies and work within an exciting & technical environment is something of interest to you, please apply for this role ASAP. Please email me on ( thomas com. ) 1st Line Support - 2nd line support - Active Directory - Office 365 - Windows OS - macOS - Hardware - Hyper V - Citrix - Servers - Networking - Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Role: Junior IT Support Engineer Location: Wolverhampton Salary: 18,000 - 20,000 Professional Development & Excellent Benefits! Sector: Managed IT Services We are looking for an experienced IT Service Desk Analyst to join our IT Solutions team. The successful candidate will be responsible for providing technical support and guidance to our customers, and ensuring that IT related problems are resolved in a timely manner. Key Responsibilities: Provide technical support to customers via phone, email, and live chat. Troubleshoot and resolve IT-related problems. Monitor and respond to customer inquiries and complaints. Maintain customer records and update them as needed. Provide feedback and suggestions for improving the customer experience. Follow up with customers to ensure their satisfaction with our services. Required Skills: Experience providing 1st Line Support Active Directory & Group Policy Office 365 - Admin portal SharePoint Knowledge of Windows Server 2012 & 2016 Understanding of Hyper V & Citrix Networking knowledge - Routers, Switches, WAPs, Firewalls, DNS, DHCP. Windows & Mac OS's Hardware builds and updates Endpoint threat management products Excellent written & verbal communication skills Skills that will make you stand out: Azure AD MSP experience ConnectWise CompTIA A+ & Network+ Microsoft certifications If the opportunity to gain exposure to new technologies and work within an exciting & technical environment is something of interest to you, please apply for this role ASAP. Please email me on ( thomas com. ) 1st Line Support - 2nd line support - Active Directory - Office 365 - Windows OS - macOS - Hardware - Hyper V - Citrix - Servers - Networking - Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Are you passionate about leveraging the latest cloud technologies to drive innovation and enhance customer experiences? Do you thrive in dynamic environments where your expertise can make a significant impact? If so, we have the perfect opportunity for you! We are seeking a skilled Cloud Infrastructure Specialist to join our dynamic team. As a Cloud Infrastructure Specialist, you will play a pivotal role in supporting cloud-based applications and services while spearheading initiatives to meet evolving customer needs. Your expertise will be crucial in leading ad-hoc investigations, identifying service enhancements, and collaborating with cross-functional teams to deliver cutting-edge solutions. Key Responsibilities: Provide expert technical support for a variety of cloud-based applications and services. Lead Kubernetes support for containerized solutions. Collaborate with teams to develop roadmaps for cloud services and ensure timely delivery. Implement strategies for individual cloud services and drive user/customer collaboration. Identify and address additional service requirements to optimize service quality. Generate innovative solutions and provide specialist advice to stakeholders. Promote cloud services through various communication channels. Manage day-to-day issues with cloud service providers and suppliers. Coach junior colleagues and share expertise to foster their development. Analyze requirements and advise on continuous operational improvement. Requirements: Degree or equivalent technical qualification. Deep working practical knowledge of one at least one leading cloud infrastructure platforms. Examples include AWS, Azure and Google Understanding of the unique requirements for enterprise use of private cloud, hybrid cloud, and public cloud Extensive experience in cloud support and service management. Proficiency in Agile methodologies and iterative project techniques. Strong communication skills with the ability to convey complex technical information effectively. Excellent analytical and problem-solving abilities. Ability to work autonomously and make effective decisions. Knowledge of emerging cloud technologies and industry trends. Join Us: If you're ready to take your career to new heights and be part of a collaborative team driving innovation, apply now! We offer a dynamic work environment, opportunities for growth, and a chance to make a difference.
Apr 18, 2024
Full time
Are you passionate about leveraging the latest cloud technologies to drive innovation and enhance customer experiences? Do you thrive in dynamic environments where your expertise can make a significant impact? If so, we have the perfect opportunity for you! We are seeking a skilled Cloud Infrastructure Specialist to join our dynamic team. As a Cloud Infrastructure Specialist, you will play a pivotal role in supporting cloud-based applications and services while spearheading initiatives to meet evolving customer needs. Your expertise will be crucial in leading ad-hoc investigations, identifying service enhancements, and collaborating with cross-functional teams to deliver cutting-edge solutions. Key Responsibilities: Provide expert technical support for a variety of cloud-based applications and services. Lead Kubernetes support for containerized solutions. Collaborate with teams to develop roadmaps for cloud services and ensure timely delivery. Implement strategies for individual cloud services and drive user/customer collaboration. Identify and address additional service requirements to optimize service quality. Generate innovative solutions and provide specialist advice to stakeholders. Promote cloud services through various communication channels. Manage day-to-day issues with cloud service providers and suppliers. Coach junior colleagues and share expertise to foster their development. Analyze requirements and advise on continuous operational improvement. Requirements: Degree or equivalent technical qualification. Deep working practical knowledge of one at least one leading cloud infrastructure platforms. Examples include AWS, Azure and Google Understanding of the unique requirements for enterprise use of private cloud, hybrid cloud, and public cloud Extensive experience in cloud support and service management. Proficiency in Agile methodologies and iterative project techniques. Strong communication skills with the ability to convey complex technical information effectively. Excellent analytical and problem-solving abilities. Ability to work autonomously and make effective decisions. Knowledge of emerging cloud technologies and industry trends. Join Us: If you're ready to take your career to new heights and be part of a collaborative team driving innovation, apply now! We offer a dynamic work environment, opportunities for growth, and a chance to make a difference.
Graduate/Junior Software Support Engineer/Analyst x 2 - Swindon - FinTech - Training & Progression - New! Salary: 33,000 + Bonus, Benefits, Training & Progression A leading organization in the Wiltshire area requires a number of Graduate/Junior Software Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have the following: Computer Science or related degree Knowledge of SQL and/or Linux/Unix and/or Javascript advantageous Demonstratable experience of providing support Assisting in the development of high performing teams Demonstratable problem solving and ownership skills Benefits on offer: Additional 5% - 10% bonus (part company performance and part individual performance). 25 days holiday (plus option to buy/sell 5 days) Pension Scheme Life Insurance Income Protection scheme 75% Income Protection for life Subsidised gym membership Childcare Vouchers Structured and focussed training This is an excellent opportunity to join a leading organisation to grow, develop and progress. Please send CV for full job description and an informal chat.
Apr 18, 2024
Full time
Graduate/Junior Software Support Engineer/Analyst x 2 - Swindon - FinTech - Training & Progression - New! Salary: 33,000 + Bonus, Benefits, Training & Progression A leading organization in the Wiltshire area requires a number of Graduate/Junior Software Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have the following: Computer Science or related degree Knowledge of SQL and/or Linux/Unix and/or Javascript advantageous Demonstratable experience of providing support Assisting in the development of high performing teams Demonstratable problem solving and ownership skills Benefits on offer: Additional 5% - 10% bonus (part company performance and part individual performance). 25 days holiday (plus option to buy/sell 5 days) Pension Scheme Life Insurance Income Protection scheme 75% Income Protection for life Subsidised gym membership Childcare Vouchers Structured and focussed training This is an excellent opportunity to join a leading organisation to grow, develop and progress. Please send CV for full job description and an informal chat.
Ref Sian (phone number removed) Job Title: 3rd Line Support Engineer Location: Ringwood Salary: 30,000 - 43,000 per annum We are seeking a highly skilled and experienced Level 3 IT Support Engineer to join our rapidly growing team in Ringwood. Reporting to the Service Desk Manager, the successful candidate will be responsible for providing expert technical support to resolve complex IT issues for our business clients. Key Responsibilities: Providing solutions to complex technical issues raised by clients Collaborating with Level 1 and Level 2 support teams to streamline issue escalation processes Designing, implementing, and maintaining advanced infrastructure solutions Conducting root cause analysis to address recurring issues Serving as a technical escalation point for junior engineers Installing and configuring servers, switches, routers, and telephony systems on-site Managing project documentation and delivering projects on-time and on-budget Requirements: Minimum 2 years' experience as a Level 3 support engineer Experience working on customer site as a field engineer Knowledge of MS Office 365, Active Directory, VPNs, Firewalls, and other technical systems Excellent communication skills Experience working in a MSP environment is preferred Benefits: Competitive salary of 30,000 - 43,000 per annum Core working hours with on-site parking 20 days holidays + Bank holidays, increasing with length of service Company Pension scheme and Bonus Schemes Company vehicle where appropriate Staff chill space and social events If you have the technical expertise and customer service skills required for this role, please apply with your CV and a cover letter detailing your relevant experience.
Apr 18, 2024
Full time
Ref Sian (phone number removed) Job Title: 3rd Line Support Engineer Location: Ringwood Salary: 30,000 - 43,000 per annum We are seeking a highly skilled and experienced Level 3 IT Support Engineer to join our rapidly growing team in Ringwood. Reporting to the Service Desk Manager, the successful candidate will be responsible for providing expert technical support to resolve complex IT issues for our business clients. Key Responsibilities: Providing solutions to complex technical issues raised by clients Collaborating with Level 1 and Level 2 support teams to streamline issue escalation processes Designing, implementing, and maintaining advanced infrastructure solutions Conducting root cause analysis to address recurring issues Serving as a technical escalation point for junior engineers Installing and configuring servers, switches, routers, and telephony systems on-site Managing project documentation and delivering projects on-time and on-budget Requirements: Minimum 2 years' experience as a Level 3 support engineer Experience working on customer site as a field engineer Knowledge of MS Office 365, Active Directory, VPNs, Firewalls, and other technical systems Excellent communication skills Experience working in a MSP environment is preferred Benefits: Competitive salary of 30,000 - 43,000 per annum Core working hours with on-site parking 20 days holidays + Bank holidays, increasing with length of service Company Pension scheme and Bonus Schemes Company vehicle where appropriate Staff chill space and social events If you have the technical expertise and customer service skills required for this role, please apply with your CV and a cover letter detailing your relevant experience.
Senior Data Scientist Oxford (2 days) Up to £90k Use your skills to have a positive impact on the planet Be part of a highly collaborative, young and dynamic team Opportunity to mentor junior and mid-level Data Scientists I'm looking for an experienced Data Scientist to join a battery storage and renewable energy company in Oxford. If you want to combine your love for data science with the desire to have a positive impact on the planet then this is the role for you. I'll kick off with the essential requirements as it's a role where you'll need to hit the ground running. Experience working within energy, power, renewables or trading Time Series forecasting Strong statistics/bayesian/probabilistic modelling background Excellent Python skills Desire to work in a genuinely collaborative manner and innovate with the team - this probably won't work for people who want to work solo Beyond this, here are some desirables: Experience working on real-time battery optimisation platforms Background taking models into production and handling deployment Day to day you'll be tasked with the development of the forecasting and algorithmic trading platform, primarily focussing on the UK power market. You'll be joining a well-established data science function made up of a Head, Lead and several talented junior and mid-level DS. This is supported by a global software engineering team and a fully functioning trading desk should you need support in handling production or in-depth energy trading knowledge. If you come from a power market background Reach out to Jamie Forgan at SR2 and we can discuss things in more detail.
Apr 18, 2024
Full time
Senior Data Scientist Oxford (2 days) Up to £90k Use your skills to have a positive impact on the planet Be part of a highly collaborative, young and dynamic team Opportunity to mentor junior and mid-level Data Scientists I'm looking for an experienced Data Scientist to join a battery storage and renewable energy company in Oxford. If you want to combine your love for data science with the desire to have a positive impact on the planet then this is the role for you. I'll kick off with the essential requirements as it's a role where you'll need to hit the ground running. Experience working within energy, power, renewables or trading Time Series forecasting Strong statistics/bayesian/probabilistic modelling background Excellent Python skills Desire to work in a genuinely collaborative manner and innovate with the team - this probably won't work for people who want to work solo Beyond this, here are some desirables: Experience working on real-time battery optimisation platforms Background taking models into production and handling deployment Day to day you'll be tasked with the development of the forecasting and algorithmic trading platform, primarily focussing on the UK power market. You'll be joining a well-established data science function made up of a Head, Lead and several talented junior and mid-level DS. This is supported by a global software engineering team and a fully functioning trading desk should you need support in handling production or in-depth energy trading knowledge. If you come from a power market background Reach out to Jamie Forgan at SR2 and we can discuss things in more detail.
Cisco Unified Communications / Collaboration Project Engineer South East based, Hybrid London (2 - 3 days per week) 55,000 - 70,000 + Bonus, Pension & Benefits package The Company A leading Cisco and Microsoft partner is seeking a UC & Collaboration Engineer. The company are fast growing, industry leading managed service provider delivering in to mid and large enterprise clients. They pride themselves on working with some of the latest technologies and providing their staff with training and development across various verticals. UC & Collaboration Engineer Roles and Responsibilities The Senior Collaboration Engineer will be a key part of the project team, involved in the design and delivery function. Design and delivery of Cisco Collaboration solutions across mid and large enterprise environments. Act as point of contact for project Upgrades and development of new and exciting environments Point of escalation for junior team members Skills and Experience 3+ years of experience of Cisco Collaboration technologies Experienced in delivering enterprise class Collaboration projects CCNA or CCNP Collab preferred, but not essential Experience working with Cisco Collaboration products, including Call Manager, CUCM, Unity, UCCx, WebEx etc. Experience in working with broader technology, Network, SIP etc Experience in support, troubleshooting and development of Cisco UC environments Have customer liaising experience, be comfortable managing stakeholders Must be able to interphase with both technical and non-technical customers.
Apr 18, 2024
Full time
Cisco Unified Communications / Collaboration Project Engineer South East based, Hybrid London (2 - 3 days per week) 55,000 - 70,000 + Bonus, Pension & Benefits package The Company A leading Cisco and Microsoft partner is seeking a UC & Collaboration Engineer. The company are fast growing, industry leading managed service provider delivering in to mid and large enterprise clients. They pride themselves on working with some of the latest technologies and providing their staff with training and development across various verticals. UC & Collaboration Engineer Roles and Responsibilities The Senior Collaboration Engineer will be a key part of the project team, involved in the design and delivery function. Design and delivery of Cisco Collaboration solutions across mid and large enterprise environments. Act as point of contact for project Upgrades and development of new and exciting environments Point of escalation for junior team members Skills and Experience 3+ years of experience of Cisco Collaboration technologies Experienced in delivering enterprise class Collaboration projects CCNA or CCNP Collab preferred, but not essential Experience working with Cisco Collaboration products, including Call Manager, CUCM, Unity, UCCx, WebEx etc. Experience in working with broader technology, Network, SIP etc Experience in support, troubleshooting and development of Cisco UC environments Have customer liaising experience, be comfortable managing stakeholders Must be able to interphase with both technical and non-technical customers.
Junior Cloud Engineer Permanent Bristol Based Hybrid working options Full Time 25-40Kpa doe Our client is a well-established and rapidly expanding company in the telecommunications industry, providing B2B solutions. What you will do: Resolve technical issues in cloud services and collaborate with vendors for system optimisation including Windows and Linux VM diagnostics. Interact effectively with group companies and end users, stakeholders, address technical concerns, and provide technical support. Monitor cloud system performance, analyse usage, and generate reports for management. Maintain comprehensive technical documents and collaborate within a team for successful outcomes. Configuration Management (Ansible, Puppet), Code Control (GIT), Monitoring (Zabbix, Observium, Graylog, Prometheus). Cloud Proficiency: Understand service offerings on major cloud platforms hosting compute resources like AWS, Azure, and Oracle Cloud. You will bring: High-Performance Computing (HPC) Experience: OS: Linux (RHEL, SLES, SUSE, etc).Filesystems (Gluster, CEPH, XFS) Storage (VLM, iSCSI).Virtualisation (Cloudstack, oVirt, KVM) & Containerisation (Kubernetes, Docker). Ideally familiar with cloud development tools and programming in Python, Perl, GoLang for cloud computing with experience of API access and deployment automation. Experience in system administration in cloud settings, including server resources, VMs, containers and efficient resource management and HPC. Knowledge of cloud-specific security protocols, encryption, and access controls.
Apr 18, 2024
Full time
Junior Cloud Engineer Permanent Bristol Based Hybrid working options Full Time 25-40Kpa doe Our client is a well-established and rapidly expanding company in the telecommunications industry, providing B2B solutions. What you will do: Resolve technical issues in cloud services and collaborate with vendors for system optimisation including Windows and Linux VM diagnostics. Interact effectively with group companies and end users, stakeholders, address technical concerns, and provide technical support. Monitor cloud system performance, analyse usage, and generate reports for management. Maintain comprehensive technical documents and collaborate within a team for successful outcomes. Configuration Management (Ansible, Puppet), Code Control (GIT), Monitoring (Zabbix, Observium, Graylog, Prometheus). Cloud Proficiency: Understand service offerings on major cloud platforms hosting compute resources like AWS, Azure, and Oracle Cloud. You will bring: High-Performance Computing (HPC) Experience: OS: Linux (RHEL, SLES, SUSE, etc).Filesystems (Gluster, CEPH, XFS) Storage (VLM, iSCSI).Virtualisation (Cloudstack, oVirt, KVM) & Containerisation (Kubernetes, Docker). Ideally familiar with cloud development tools and programming in Python, Perl, GoLang for cloud computing with experience of API access and deployment automation. Experience in system administration in cloud settings, including server resources, VMs, containers and efficient resource management and HPC. Knowledge of cloud-specific security protocols, encryption, and access controls.
Service Desk Technician Chalfont - Shift Rota basis 25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's clients as well as employees. This role enables you to further develop your existing knowledge in IT and is most suitable for a junior engineer who is looking to kick start their IT career. As a Service Desk Technician, you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide technical support for a diverse range of devices including laptops, Macs, mobiles, and studios. The company is an esteemed military organization, committed to supporting and advocating for the UK armed forces, their families, and veterans, provides specialized services. Due to organic growth within their IT department, they are looking for an additional engineer to help support the team when someone goes on leave. This opportunity allows you to expand your experience within the IT sector and work with cutting-edge Microsoft technologies. The role involves a shift-based rota where you will work early weeks, late weeks, home weeks and office weeks. The opportunity to work from home being available during home weeks. The ideal candidate will possess some background knowledge in IT this could be during an IT related degree, certifications or during work experience. Be looking to get into IT and have a keen interest in developing their knowledge. It would be desirable if you had some exposure to Office 365, Azure and basic networking infrastructure. This is a fantastic opportunity to be able to work with the latest IT technologies, work with an established company and further progress your IT career with progression and training being available within the company. The company provides the opportunity to learn through Udemy. The person: Recent graduate, newly certified, or deeply passionate about IT with foundational knowledge Able to commute to Chalfont Grove by car, bike, or on foot. Desirable to have knowledge in Office 365, Active Directory, Azure, and basic networking. Strong communication skills and ability to collaborate effectively in a team to resolve customer issues. The role: Log incidents and service requests into our helpdesk system with comprehensive documentation. Engage with customers to promptly address technical concerns, demonstrating effective communication skills. Provide technical support for laptops, Macs, mobiles, and studios, troubleshooting and resolving issues. Undertake additional duties as required to contribute to the success of our service delivery team. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 18, 2024
Full time
Service Desk Technician Chalfont - Shift Rota basis 25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's clients as well as employees. This role enables you to further develop your existing knowledge in IT and is most suitable for a junior engineer who is looking to kick start their IT career. As a Service Desk Technician, you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide technical support for a diverse range of devices including laptops, Macs, mobiles, and studios. The company is an esteemed military organization, committed to supporting and advocating for the UK armed forces, their families, and veterans, provides specialized services. Due to organic growth within their IT department, they are looking for an additional engineer to help support the team when someone goes on leave. This opportunity allows you to expand your experience within the IT sector and work with cutting-edge Microsoft technologies. The role involves a shift-based rota where you will work early weeks, late weeks, home weeks and office weeks. The opportunity to work from home being available during home weeks. The ideal candidate will possess some background knowledge in IT this could be during an IT related degree, certifications or during work experience. Be looking to get into IT and have a keen interest in developing their knowledge. It would be desirable if you had some exposure to Office 365, Azure and basic networking infrastructure. This is a fantastic opportunity to be able to work with the latest IT technologies, work with an established company and further progress your IT career with progression and training being available within the company. The company provides the opportunity to learn through Udemy. The person: Recent graduate, newly certified, or deeply passionate about IT with foundational knowledge Able to commute to Chalfont Grove by car, bike, or on foot. Desirable to have knowledge in Office 365, Active Directory, Azure, and basic networking. Strong communication skills and ability to collaborate effectively in a team to resolve customer issues. The role: Log incidents and service requests into our helpdesk system with comprehensive documentation. Engage with customers to promptly address technical concerns, demonstrating effective communication skills. Provide technical support for laptops, Macs, mobiles, and studios, troubleshooting and resolving issues. Undertake additional duties as required to contribute to the success of our service delivery team. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Junior Cloud Engineer Remote Working On behalf of our growing client, we are recruiting for an enthusiastic Cloud Engineer. As Cloud Engineer, you will be collaborating with a talented, experienced team, providing best-in-class solutions for complex problems with the opportunity to work on the most cutting-edge technology platforms and tools available. The Junior Cloud Engineer will be responsible for: Work with the solution architects to deploy and support solutions for our client and their customers Establish credibility and build relationships within the group and customer engineers to provide high levels of support Participate in architectural discussions to build confidence and ensure support is represented in development roadmaps Hands-on support and utilisation of our client's platform Support the O365 dev team in Setup, Configuration, Documentation and Handover project tasks. Maintain up-to-date system documentation in Jira/Confluence Assist Dev team with software patch regime testing, scheduling, and implementation Customer obsession with monitoring and stability, towards the objective of zero customers, raised tickets. The Cloud Engineer will have the following: Experience in working with MS SharePoint and MS Teams as a user or administrator Experience in administering MS Exchange Mailboxes and Outlook Groups Experience in administering an Azure AD tenancy for organisations of at least 100 users Good working knowledge of MS Office productivity suite. Excellent written and verbal communication skills. Experience supporting solutions built on AWS/Azure/On-Premise Benefits: Flexible working hours Career progression Remote working with occasional requirement to travel to their Warrington Office How to Apply if You re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Junior Cloud Engineer Remote Working
Apr 18, 2024
Full time
Junior Cloud Engineer Remote Working On behalf of our growing client, we are recruiting for an enthusiastic Cloud Engineer. As Cloud Engineer, you will be collaborating with a talented, experienced team, providing best-in-class solutions for complex problems with the opportunity to work on the most cutting-edge technology platforms and tools available. The Junior Cloud Engineer will be responsible for: Work with the solution architects to deploy and support solutions for our client and their customers Establish credibility and build relationships within the group and customer engineers to provide high levels of support Participate in architectural discussions to build confidence and ensure support is represented in development roadmaps Hands-on support and utilisation of our client's platform Support the O365 dev team in Setup, Configuration, Documentation and Handover project tasks. Maintain up-to-date system documentation in Jira/Confluence Assist Dev team with software patch regime testing, scheduling, and implementation Customer obsession with monitoring and stability, towards the objective of zero customers, raised tickets. The Cloud Engineer will have the following: Experience in working with MS SharePoint and MS Teams as a user or administrator Experience in administering MS Exchange Mailboxes and Outlook Groups Experience in administering an Azure AD tenancy for organisations of at least 100 users Good working knowledge of MS Office productivity suite. Excellent written and verbal communication skills. Experience supporting solutions built on AWS/Azure/On-Premise Benefits: Flexible working hours Career progression Remote working with occasional requirement to travel to their Warrington Office How to Apply if You re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Junior Cloud Engineer Remote Working