About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Jan 02, 2024
Full time
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Jan 31, 2023
Full time
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
We're seeking an experienced IT & Cyber Security Manager to support & protect the Risk, Compliance & Governance development for the organisation. You will maintain the security of business internal systems and maintain data compliance & protection regulations.This is an excellent opportunity to work for a fantastic brand & support a brilliant Head of IT & the business vision. Design, implement & manage the IT Life cycle for the organisation, support the security and data strategy. You will own the business document IT policy and procedures related to business Cyber Security Road-map. You will lead the organisations Cyber incident response capability, providing reports and insight MI. Working with the Risk, Tech, Data protection & Compliance business areas to mitigate IT risk & develop cyber strategy. You are tasked with regular service reviews and the opportunity to develop the service further. You will monitor the business Cyber threat landscape & ensure any new vulnerabilities are risk assessed and appropriately dealt with for the business. systems. Manage the business suppliers & outsourced security services. You will work closely with internal teams to ensure development best practice; IT, Cyber Security requirements from inception to completion on all business projects. Required experience: IT Architecture, IT infrastructure & Cyber Security background essential Microsoft 365 & Azure tech cloud space - using these types of tools along with BAU security skills Cyber Essentials Plus experience is required Security certification required (please disclose in the CV) Ideally Cyber Essentials Plus and ISO27001 accredited (please disclose in the CV) Ideally experience with offshore IT Security & Networking. IT & Security documentation experience - Maintain & managing policies & configuration documentation Extensive experience problem solving Extensive experience in working with a team & senior leadership Please share your CV -
Apr 17, 2024
Full time
We're seeking an experienced IT & Cyber Security Manager to support & protect the Risk, Compliance & Governance development for the organisation. You will maintain the security of business internal systems and maintain data compliance & protection regulations.This is an excellent opportunity to work for a fantastic brand & support a brilliant Head of IT & the business vision. Design, implement & manage the IT Life cycle for the organisation, support the security and data strategy. You will own the business document IT policy and procedures related to business Cyber Security Road-map. You will lead the organisations Cyber incident response capability, providing reports and insight MI. Working with the Risk, Tech, Data protection & Compliance business areas to mitigate IT risk & develop cyber strategy. You are tasked with regular service reviews and the opportunity to develop the service further. You will monitor the business Cyber threat landscape & ensure any new vulnerabilities are risk assessed and appropriately dealt with for the business. systems. Manage the business suppliers & outsourced security services. You will work closely with internal teams to ensure development best practice; IT, Cyber Security requirements from inception to completion on all business projects. Required experience: IT Architecture, IT infrastructure & Cyber Security background essential Microsoft 365 & Azure tech cloud space - using these types of tools along with BAU security skills Cyber Essentials Plus experience is required Security certification required (please disclose in the CV) Ideally Cyber Essentials Plus and ISO27001 accredited (please disclose in the CV) Ideally experience with offshore IT Security & Networking. IT & Security documentation experience - Maintain & managing policies & configuration documentation Extensive experience problem solving Extensive experience in working with a team & senior leadership Please share your CV -
Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester. IT Site TechnicianBromsgrove, Worcester, B60 Full time, permanent Salary dependent on experience Please Note: Applicants must be authorised to work in the UK Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support. They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school's ICT systems. Job Role: Reporting into the Site IT Manager, you will be working within a team of 7. Day-to-day provision of support of the school's ICT resources, Support of the client's core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution Prioritise workloads to maintain service levels within a structured service framework Proactive in your approach The ideal IT Engineer will have Proven experience of working in IT support services or working at a competent level Attention to detail with a methodical and professional approach to service delivery. Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Knowledge of virtualisation solutions, preferably Hyper V Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems. Office 365, Azure, Intune and Autopilot knowledge Google Workspace Server hardware Active Directory, Group Policy and Domain Services Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration. Enterprise networking systems (wired and wireless) Educational MIS systems an advantage but not essential Audio & Visual equipment, interactive screens, whiteboards and projectors Salary and Benefits: A competitive basic salary dependant on experience Holiday allowance of 21 days plus bank holidays Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do A vibrant staff community Assistance & Guidance from our central Technical Team How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer
Apr 17, 2024
Full time
Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester. IT Site TechnicianBromsgrove, Worcester, B60 Full time, permanent Salary dependent on experience Please Note: Applicants must be authorised to work in the UK Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support. They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school's ICT systems. Job Role: Reporting into the Site IT Manager, you will be working within a team of 7. Day-to-day provision of support of the school's ICT resources, Support of the client's core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution Prioritise workloads to maintain service levels within a structured service framework Proactive in your approach The ideal IT Engineer will have Proven experience of working in IT support services or working at a competent level Attention to detail with a methodical and professional approach to service delivery. Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Knowledge of virtualisation solutions, preferably Hyper V Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems. Office 365, Azure, Intune and Autopilot knowledge Google Workspace Server hardware Active Directory, Group Policy and Domain Services Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration. Enterprise networking systems (wired and wireless) Educational MIS systems an advantage but not essential Audio & Visual equipment, interactive screens, whiteboards and projectors Salary and Benefits: A competitive basic salary dependant on experience Holiday allowance of 21 days plus bank holidays Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do A vibrant staff community Assistance & Guidance from our central Technical Team How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer
A School in Ealing are seeking a Deputy IT Manager to join their IT function. The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT service desk team. While the role is primarily 3rd line involving team supervision and project support, it is expected that the Deputy IT Manager will also be involved with other support tasks, including assisting end users and supporting school events. Requirements Management Daily supervision, training and development of staff within the service desk team Promote best practices and ensure teachers are benefiting from the full potential of IT systems Assist the IT Manager in the delivery of IT development plans Oversee the helpdesk ticket system and assign staff appropriately Document IT procedures and create IT admin guides Deputise for the IT Manager as required IT Service Desk Ensure the IT Service Desk is offering a quality support service to all end users through efficient and effective practices as directed by the Network Manager. Ensure the technical knowledge base repository is maintained and kept up to date. Ensure that tickets are resolved in line with agreed SLAs staff are informed of progress regarding solutions. Act as an additional point of contact regarding technical issues raised by staff. Represent the IT manager by taking ownership of issues raised by resolving disputes / complaints. Disaster Recovery / Data Backups Support the maintenance of an effective backup and disaster recovery strategy to ensure against loss of data through VEEAM. Network Infrastructure Support the IT Manager in the operational management and control of technical aspects of the installation, configuration and maintenance of the school's software and network infrastructure Experience Required NVQ Level 4 Network Engineer or CompTIA A+ ITIL v3 /v4 Microsoft Certifications (Azure, Server Admin, OS) GCSE pass in Maths and English 9-4 (A-C) Cisco CCNA (Apply online only) Project Managment Experience of a school setting Line management of IT staff Working with senior stakeholders Experience of working in the education sector Scoping and managing projects Coaching and mentoring skills Demonstrable experience of delivering training Producing user guides and procedures Experience in working with large and complex computer networks based on Microsoft Azure Active Directory.
Apr 17, 2024
Full time
A School in Ealing are seeking a Deputy IT Manager to join their IT function. The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT service desk team. While the role is primarily 3rd line involving team supervision and project support, it is expected that the Deputy IT Manager will also be involved with other support tasks, including assisting end users and supporting school events. Requirements Management Daily supervision, training and development of staff within the service desk team Promote best practices and ensure teachers are benefiting from the full potential of IT systems Assist the IT Manager in the delivery of IT development plans Oversee the helpdesk ticket system and assign staff appropriately Document IT procedures and create IT admin guides Deputise for the IT Manager as required IT Service Desk Ensure the IT Service Desk is offering a quality support service to all end users through efficient and effective practices as directed by the Network Manager. Ensure the technical knowledge base repository is maintained and kept up to date. Ensure that tickets are resolved in line with agreed SLAs staff are informed of progress regarding solutions. Act as an additional point of contact regarding technical issues raised by staff. Represent the IT manager by taking ownership of issues raised by resolving disputes / complaints. Disaster Recovery / Data Backups Support the maintenance of an effective backup and disaster recovery strategy to ensure against loss of data through VEEAM. Network Infrastructure Support the IT Manager in the operational management and control of technical aspects of the installation, configuration and maintenance of the school's software and network infrastructure Experience Required NVQ Level 4 Network Engineer or CompTIA A+ ITIL v3 /v4 Microsoft Certifications (Azure, Server Admin, OS) GCSE pass in Maths and English 9-4 (A-C) Cisco CCNA (Apply online only) Project Managment Experience of a school setting Line management of IT staff Working with senior stakeholders Experience of working in the education sector Scoping and managing projects Coaching and mentoring skills Demonstrable experience of delivering training Producing user guides and procedures Experience in working with large and complex computer networks based on Microsoft Azure Active Directory.
Infrastructure/Data Comms Project Manager (CSCS Black Card/ECS Black Card/SMSTS) is urgently required by our Global IT Services Company for an initial 3 months rolling contract, to be based in Heathrow, UK. Candidates must live within a commutable distance from Heathrow as the role will be 5 days on client site, with no home working. Must have experience of project managing IT Infrastructure, Networking, fibre and copper cabling related projects. Valid CSCS Black Card/ECS Black Card or SMSTS required. Responsibilities & Skills: The successful applicant will be an experienced Project Manager with a valid SMSTS. Must have experience of project managing IT Infrastructure, Networking, fibre and copper cabling related projects. Responsible for managing and delivering implementation projects The successful Project Manager will be responsible for managing and delivering the implementation plan on various IT projects, detailed knowledge of installing cabling, physical infrastructure, and active network equipment, internally and externally is required. The project will involve large-scale construction work. Managing H&S of site works. Can demonstrate knowledge of successfully managing a team and safe working practices. Producing and maintaining the Project Plans Producing RAMS for installation activities. Producing job packs and providing detailed information for internal engineers to complete surveys/installation works. Ensuring all works are carried out in line with the directions / stipulations laid out with in the Construction Phase Plan (CPP) Undertaking operational inspection to ensure safe working practises are being adhered to and maintained. Some night works may be required depending on the works location Liaising with all required internal and external stakeholders Identify and highlight both H&S and implementation risks / issues to the Project Manager in a timely manner. Quality assurance (ensuring installation works are installed to the correct standard) Has a clear knowledge and experience of delivering IT infrastructure projects within challenging operational environments and with multiple stakeholders. Working knowledge of CDM 2015. Management of cabling and Physical Infrastructure installation in challenging environments. Airport or Rail experience preferable. Excellent client facing experience. This is an urgent requirement; please apply as soon as possible if you would like to be considered. Please apply via this site in the first instance, or send a CV to (url removed) The Company A leading global IT services organisation with 10,000 employees and annual revenue of nearly 2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers. Project People is acting as an Employment Business in relation to this vacancy.
Apr 17, 2024
Contractor
Infrastructure/Data Comms Project Manager (CSCS Black Card/ECS Black Card/SMSTS) is urgently required by our Global IT Services Company for an initial 3 months rolling contract, to be based in Heathrow, UK. Candidates must live within a commutable distance from Heathrow as the role will be 5 days on client site, with no home working. Must have experience of project managing IT Infrastructure, Networking, fibre and copper cabling related projects. Valid CSCS Black Card/ECS Black Card or SMSTS required. Responsibilities & Skills: The successful applicant will be an experienced Project Manager with a valid SMSTS. Must have experience of project managing IT Infrastructure, Networking, fibre and copper cabling related projects. Responsible for managing and delivering implementation projects The successful Project Manager will be responsible for managing and delivering the implementation plan on various IT projects, detailed knowledge of installing cabling, physical infrastructure, and active network equipment, internally and externally is required. The project will involve large-scale construction work. Managing H&S of site works. Can demonstrate knowledge of successfully managing a team and safe working practices. Producing and maintaining the Project Plans Producing RAMS for installation activities. Producing job packs and providing detailed information for internal engineers to complete surveys/installation works. Ensuring all works are carried out in line with the directions / stipulations laid out with in the Construction Phase Plan (CPP) Undertaking operational inspection to ensure safe working practises are being adhered to and maintained. Some night works may be required depending on the works location Liaising with all required internal and external stakeholders Identify and highlight both H&S and implementation risks / issues to the Project Manager in a timely manner. Quality assurance (ensuring installation works are installed to the correct standard) Has a clear knowledge and experience of delivering IT infrastructure projects within challenging operational environments and with multiple stakeholders. Working knowledge of CDM 2015. Management of cabling and Physical Infrastructure installation in challenging environments. Airport or Rail experience preferable. Excellent client facing experience. This is an urgent requirement; please apply as soon as possible if you would like to be considered. Please apply via this site in the first instance, or send a CV to (url removed) The Company A leading global IT services organisation with 10,000 employees and annual revenue of nearly 2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers. Project People is acting as an Employment Business in relation to this vacancy.
Energy Consultant - Energy & Power Permanent Reading - Hybrid-working MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate. Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What the Energy Consultant will do: Be the subject matter expert, and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." The successful Energy Consultant will have: Good financial control skills. Excellent reporting and communication. Strong project management skills. Nice to have: Recent experience of using Microsoft Suite, particularly Powerpoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience n a Commercial role. To apply for the Energy Consultant - Energy & Power, please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Energy Consultant - Energy & Power Permanent Reading - Hybrid-working MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate. Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What the Energy Consultant will do: Be the subject matter expert, and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." The successful Energy Consultant will have: Good financial control skills. Excellent reporting and communication. Strong project management skills. Nice to have: Recent experience of using Microsoft Suite, particularly Powerpoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience n a Commercial role. To apply for the Energy Consultant - Energy & Power, please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Property Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context: Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Energy SME (ideally working for an Energy Supplier) Ability to guide/advise on more efficient/cost-effective ways of working in terms of energy consumption. Senior level stakeholder engagement up to SMT, Procurement Directors and CTO within the shareholders as well as daily interaction with Commercial and Commercial Finance Teams within the company. Ability to Partner and advise on sustainability, reaching sustainability targets and compliance around this. Nice to have: Recent experience of using Microsoft Suite, particularly PowerPoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience in a Commercial role. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Property Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context: Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Energy SME (ideally working for an Energy Supplier) Ability to guide/advise on more efficient/cost-effective ways of working in terms of energy consumption. Senior level stakeholder engagement up to SMT, Procurement Directors and CTO within the shareholders as well as daily interaction with Commercial and Commercial Finance Teams within the company. Ability to Partner and advise on sustainability, reaching sustainability targets and compliance around this. Nice to have: Recent experience of using Microsoft Suite, particularly PowerPoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience in a Commercial role. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
Senior Solution Architect Our team of Senior Solutions Architects are the champions of innovation, tackling complex challenges that directly impact society's most vulnerable. Join us in shaping the future of digital services at DWP, where your expertise will drive meaningful change and empower our users like never before. Pay 52,412 to 70,000, plus 28.97% employer pension contributions worth over 17,000. Hybrid working, and great work life balance. Includes flexi-time with up 3 extra flex-days off a month. Location Your choice of Birmingham, Blackpool, Leeds, Manchester or Newcastle. Hybrid hub / home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over 195bn a year to support millions of daily users. We're transforming mission-critical payment services, and delivering 250 billion payments per year to the most vulnerable people in society. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works, how people interact with us, and we make payments. We are looking for motivated, purpose-driven Solutions Architects like you to take on the challenge of solving complex problems that will improve outcomes for the most vulnerable citizens in our society. Designing World-Class Products You'll be working with our Benefits Payments Systems team. The BPS project delivers essential services to DWP customers. It's a big ticket. The systems we work on pay 1.4 billion in working age benefits, disability benefits, and pension benefits each year. As part of a small team of Architects, you'll collaborate closely with Testers, Engineers, Project Managers, and a larger BPS team comprising over 200 members, improving payments on major benefits like Job Seeker's Allowance (JSA) and Employment and Support Allowance (ESA). As Senior Solution Architect, we'll look to your expertise to deliver value-for-money designs, support technical debt reduction for our re-platformed legacy benefit payment services, and the evolution of our services. There is complexity, and unique problems to solve. These services have recently been remediated from a Cobol VME platform to modernised infrastructure supporting MicroFocus Cobol based applications on a Linux Platform. You'll need to be a good, persuasive communicator - making the complex simple to understand. You'll work on product roadmaps and represent product designs at DWP governance forums, providing clear communication of architecture design and decision making, in order to gain approval to proceed with designs Your Essential Skills: Shaping and supporting the delivery of large scale, enterprise, business critical services Integration architecture, frameworks, technologies, tools and best practice Event-based API-driven architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards Agile delivery methodologies and best practice Presenting to technical governance forums. Details. Wages. Perks. In return for your skills, we pay 52,412 - 70,000 per annum. You'll also get a brilliant civil service pension with employer contributions to 28.97% - that could be worth over 18,000 in your pension pot each year. Plus, a generous leave package starting at 26 days, rising over time to 31 days. You can also take up to 3 extra days off a month on flexi-time. We also have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service
Apr 17, 2024
Full time
Senior Solution Architect Our team of Senior Solutions Architects are the champions of innovation, tackling complex challenges that directly impact society's most vulnerable. Join us in shaping the future of digital services at DWP, where your expertise will drive meaningful change and empower our users like never before. Pay 52,412 to 70,000, plus 28.97% employer pension contributions worth over 17,000. Hybrid working, and great work life balance. Includes flexi-time with up 3 extra flex-days off a month. Location Your choice of Birmingham, Blackpool, Leeds, Manchester or Newcastle. Hybrid hub / home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over 195bn a year to support millions of daily users. We're transforming mission-critical payment services, and delivering 250 billion payments per year to the most vulnerable people in society. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works, how people interact with us, and we make payments. We are looking for motivated, purpose-driven Solutions Architects like you to take on the challenge of solving complex problems that will improve outcomes for the most vulnerable citizens in our society. Designing World-Class Products You'll be working with our Benefits Payments Systems team. The BPS project delivers essential services to DWP customers. It's a big ticket. The systems we work on pay 1.4 billion in working age benefits, disability benefits, and pension benefits each year. As part of a small team of Architects, you'll collaborate closely with Testers, Engineers, Project Managers, and a larger BPS team comprising over 200 members, improving payments on major benefits like Job Seeker's Allowance (JSA) and Employment and Support Allowance (ESA). As Senior Solution Architect, we'll look to your expertise to deliver value-for-money designs, support technical debt reduction for our re-platformed legacy benefit payment services, and the evolution of our services. There is complexity, and unique problems to solve. These services have recently been remediated from a Cobol VME platform to modernised infrastructure supporting MicroFocus Cobol based applications on a Linux Platform. You'll need to be a good, persuasive communicator - making the complex simple to understand. You'll work on product roadmaps and represent product designs at DWP governance forums, providing clear communication of architecture design and decision making, in order to gain approval to proceed with designs Your Essential Skills: Shaping and supporting the delivery of large scale, enterprise, business critical services Integration architecture, frameworks, technologies, tools and best practice Event-based API-driven architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards Agile delivery methodologies and best practice Presenting to technical governance forums. Details. Wages. Perks. In return for your skills, we pay 52,412 - 70,000 per annum. You'll also get a brilliant civil service pension with employer contributions to 28.97% - that could be worth over 18,000 in your pension pot each year. Plus, a generous leave package starting at 26 days, rising over time to 31 days. You can also take up to 3 extra days off a month on flexi-time. We also have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service
Department of Work & Pensions
Newcastle Upon Tyne, Tyne And Wear
Senior Solution Architect Our team of Senior Solutions Architects are the champions of innovation, tackling complex challenges that directly impact society's most vulnerable. Join us in shaping the future of digital services at DWP, where your expertise will drive meaningful change and empower our users like never before. Pay 52,412 to 70,000, plus 28.97% employer pension contributions worth over 17,000. Hybrid working, and great work life balance. Includes flexi-time with up 3 extra flex-days off a month. Location Your choice of Birmingham, Blackpool, Leeds, Manchester or Newcastle. Hybrid hub / home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over 195bn a year to support millions of daily users. We're transforming mission-critical payment services, and delivering 250 billion payments per year to the most vulnerable people in society. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works, how people interact with us, and we make payments. We are looking for motivated, purpose-driven Solutions Architects like you to take on the challenge of solving complex problems that will improve outcomes for the most vulnerable citizens in our society. Designing World-Class Products You'll be working with our Benefits Payments Systems team. The BPS project delivers essential services to DWP customers. It's a big ticket. The systems we work on pay 1.4 billion in working age benefits, disability benefits, and pension benefits each year. As part of a small team of Architects, you'll collaborate closely with Testers, Engineers, Project Managers, and a larger BPS team comprising over 200 members, improving payments on major benefits like Job Seeker's Allowance (JSA) and Employment and Support Allowance (ESA). As Senior Solution Architect, we'll look to your expertise to deliver value-for-money designs, support technical debt reduction for our re-platformed legacy benefit payment services, and the evolution of our services. There is complexity, and unique problems to solve. These services have recently been remediated from a Cobol VME platform to modernised infrastructure supporting MicroFocus Cobol based applications on a Linux Platform. You'll need to be a good, persuasive communicator - making the complex simple to understand. You'll work on product roadmaps and represent product designs at DWP governance forums, providing clear communication of architecture design and decision making, in order to gain approval to proceed with designs Your Essential Skills: Shaping and supporting the delivery of large scale, enterprise, business critical services Integration architecture, frameworks, technologies, tools and best practice Event-based API-driven architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards Agile delivery methodologies and best practice Presenting to technical governance forums. Details. Wages. Perks. In return for your skills, we pay 52,412 - 70,000 per annum. You'll also get a brilliant civil service pension with employer contributions to 28.97% - that could be worth over 18,000 in your pension pot each year. Plus, a generous leave package starting at 26 days, rising over time to 31 days. You can also take up to 3 extra days off a month on flexi-time. We also have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service
Apr 17, 2024
Full time
Senior Solution Architect Our team of Senior Solutions Architects are the champions of innovation, tackling complex challenges that directly impact society's most vulnerable. Join us in shaping the future of digital services at DWP, where your expertise will drive meaningful change and empower our users like never before. Pay 52,412 to 70,000, plus 28.97% employer pension contributions worth over 17,000. Hybrid working, and great work life balance. Includes flexi-time with up 3 extra flex-days off a month. Location Your choice of Birmingham, Blackpool, Leeds, Manchester or Newcastle. Hybrid hub / home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over 195bn a year to support millions of daily users. We're transforming mission-critical payment services, and delivering 250 billion payments per year to the most vulnerable people in society. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works, how people interact with us, and we make payments. We are looking for motivated, purpose-driven Solutions Architects like you to take on the challenge of solving complex problems that will improve outcomes for the most vulnerable citizens in our society. Designing World-Class Products You'll be working with our Benefits Payments Systems team. The BPS project delivers essential services to DWP customers. It's a big ticket. The systems we work on pay 1.4 billion in working age benefits, disability benefits, and pension benefits each year. As part of a small team of Architects, you'll collaborate closely with Testers, Engineers, Project Managers, and a larger BPS team comprising over 200 members, improving payments on major benefits like Job Seeker's Allowance (JSA) and Employment and Support Allowance (ESA). As Senior Solution Architect, we'll look to your expertise to deliver value-for-money designs, support technical debt reduction for our re-platformed legacy benefit payment services, and the evolution of our services. There is complexity, and unique problems to solve. These services have recently been remediated from a Cobol VME platform to modernised infrastructure supporting MicroFocus Cobol based applications on a Linux Platform. You'll need to be a good, persuasive communicator - making the complex simple to understand. You'll work on product roadmaps and represent product designs at DWP governance forums, providing clear communication of architecture design and decision making, in order to gain approval to proceed with designs Your Essential Skills: Shaping and supporting the delivery of large scale, enterprise, business critical services Integration architecture, frameworks, technologies, tools and best practice Event-based API-driven architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards Agile delivery methodologies and best practice Presenting to technical governance forums. Details. Wages. Perks. In return for your skills, we pay 52,412 - 70,000 per annum. You'll also get a brilliant civil service pension with employer contributions to 28.97% - that could be worth over 18,000 in your pension pot each year. Plus, a generous leave package starting at 26 days, rising over time to 31 days. You can also take up to 3 extra days off a month on flexi-time. We also have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service
Senior Solution Architect Our team of Senior Solutions Architects are the champions of innovation, tackling complex challenges that directly impact society's most vulnerable. Join us in shaping the future of digital services at DWP, where your expertise will drive meaningful change and empower our users like never before. Pay 52,412 to 70,000, plus 28.97% employer pension contributions worth over 17,000. Hybrid working, and great work life balance. Includes flexi-time with up 3 extra flex-days off a month. Location Your choice of Birmingham, Blackpool, Leeds, Manchester or Newcastle. Hybrid hub / home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over 195bn a year to support millions of daily users. We're transforming mission-critical payment services, and delivering 250 billion payments per year to the most vulnerable people in society. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works, how people interact with us, and we make payments. We are looking for motivated, purpose-driven Solutions Architects like you to take on the challenge of solving complex problems that will improve outcomes for the most vulnerable citizens in our society. Designing World-Class Products You'll be working with our Benefits Payments Systems team. The BPS project delivers essential services to DWP customers. It's a big ticket. The systems we work on pay 1.4 billion in working age benefits, disability benefits, and pension benefits each year. As part of a small team of Architects, you'll collaborate closely with Testers, Engineers, Project Managers, and a larger BPS team comprising over 200 members, improving payments on major benefits like Job Seeker's Allowance (JSA) and Employment and Support Allowance (ESA). As Senior Solution Architect, we'll look to your expertise to deliver value-for-money designs, support technical debt reduction for our re-platformed legacy benefit payment services, and the evolution of our services. There is complexity, and unique problems to solve. These services have recently been remediated from a Cobol VME platform to modernised infrastructure supporting MicroFocus Cobol based applications on a Linux Platform. You'll need to be a good, persuasive communicator - making the complex simple to understand. You'll work on product roadmaps and represent product designs at DWP governance forums, providing clear communication of architecture design and decision making, in order to gain approval to proceed with designs Your Essential Skills: Shaping and supporting the delivery of large scale, enterprise, business critical services Integration architecture, frameworks, technologies, tools and best practice Event-based API-driven architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards Agile delivery methodologies and best practice Presenting to technical governance forums. Details. Wages. Perks. In return for your skills, we pay 52,412 - 70,000 per annum. You'll also get a brilliant civil service pension with employer contributions to 28.97% - that could be worth over 18,000 in your pension pot each year. Plus, a generous leave package starting at 26 days, rising over time to 31 days. You can also take up to 3 extra days off a month on flexi-time. We also have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service
Apr 17, 2024
Full time
Senior Solution Architect Our team of Senior Solutions Architects are the champions of innovation, tackling complex challenges that directly impact society's most vulnerable. Join us in shaping the future of digital services at DWP, where your expertise will drive meaningful change and empower our users like never before. Pay 52,412 to 70,000, plus 28.97% employer pension contributions worth over 17,000. Hybrid working, and great work life balance. Includes flexi-time with up 3 extra flex-days off a month. Location Your choice of Birmingham, Blackpool, Leeds, Manchester or Newcastle. Hybrid hub / home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over 195bn a year to support millions of daily users. We're transforming mission-critical payment services, and delivering 250 billion payments per year to the most vulnerable people in society. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works, how people interact with us, and we make payments. We are looking for motivated, purpose-driven Solutions Architects like you to take on the challenge of solving complex problems that will improve outcomes for the most vulnerable citizens in our society. Designing World-Class Products You'll be working with our Benefits Payments Systems team. The BPS project delivers essential services to DWP customers. It's a big ticket. The systems we work on pay 1.4 billion in working age benefits, disability benefits, and pension benefits each year. As part of a small team of Architects, you'll collaborate closely with Testers, Engineers, Project Managers, and a larger BPS team comprising over 200 members, improving payments on major benefits like Job Seeker's Allowance (JSA) and Employment and Support Allowance (ESA). As Senior Solution Architect, we'll look to your expertise to deliver value-for-money designs, support technical debt reduction for our re-platformed legacy benefit payment services, and the evolution of our services. There is complexity, and unique problems to solve. These services have recently been remediated from a Cobol VME platform to modernised infrastructure supporting MicroFocus Cobol based applications on a Linux Platform. You'll need to be a good, persuasive communicator - making the complex simple to understand. You'll work on product roadmaps and represent product designs at DWP governance forums, providing clear communication of architecture design and decision making, in order to gain approval to proceed with designs Your Essential Skills: Shaping and supporting the delivery of large scale, enterprise, business critical services Integration architecture, frameworks, technologies, tools and best practice Event-based API-driven architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards Agile delivery methodologies and best practice Presenting to technical governance forums. Details. Wages. Perks. In return for your skills, we pay 52,412 - 70,000 per annum. You'll also get a brilliant civil service pension with employer contributions to 28.97% - that could be worth over 18,000 in your pension pot each year. Plus, a generous leave package starting at 26 days, rising over time to 31 days. You can also take up to 3 extra days off a month on flexi-time. We also have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service
Department of Work & Pensions
Blackpool, Lancashire
Senior Solution Architect Our team of Senior Solutions Architects are the champions of innovation, tackling complex challenges that directly impact society's most vulnerable. Join us in shaping the future of digital services at DWP, where your expertise will drive meaningful change and empower our users like never before. Pay 52,412 to 70,000, plus 28.97% employer pension contributions worth over 17,000. Hybrid working, and great work life balance. Includes flexi-time with up 3 extra flex-days off a month. Location Your choice of Birmingham, Blackpool, Leeds, Manchester or Newcastle. Hybrid hub / home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over 195bn a year to support millions of daily users. We're transforming mission-critical payment services, and delivering 250 billion payments per year to the most vulnerable people in society. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works, how people interact with us, and we make payments. We are looking for motivated, purpose-driven Solutions Architects like you to take on the challenge of solving complex problems that will improve outcomes for the most vulnerable citizens in our society. Designing World-Class Products You'll be working with our Benefits Payments Systems team. The BPS project delivers essential services to DWP customers. It's a big ticket. The systems we work on pay 1.4 billion in working age benefits, disability benefits, and pension benefits each year. As part of a small team of Architects, you'll collaborate closely with Testers, Engineers, Project Managers, and a larger BPS team comprising over 200 members, improving payments on major benefits like Job Seeker's Allowance (JSA) and Employment and Support Allowance (ESA). As Senior Solution Architect, we'll look to your expertise to deliver value-for-money designs, support technical debt reduction for our re-platformed legacy benefit payment services, and the evolution of our services. There is complexity, and unique problems to solve. These services have recently been remediated from a Cobol VME platform to modernised infrastructure supporting MicroFocus Cobol based applications on a Linux Platform. You'll need to be a good, persuasive communicator - making the complex simple to understand. You'll work on product roadmaps and represent product designs at DWP governance forums, providing clear communication of architecture design and decision making, in order to gain approval to proceed with designs Your Essential Skills: Shaping and supporting the delivery of large scale, enterprise, business critical services Integration architecture, frameworks, technologies, tools and best practice Event-based API-driven architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards Agile delivery methodologies and best practice Presenting to technical governance forums. Details. Wages. Perks. In return for your skills, we pay 52,412 - 70,000 per annum. You'll also get a brilliant civil service pension with employer contributions to 28.97% - that could be worth over 18,000 in your pension pot each year. Plus, a generous leave package starting at 26 days, rising over time to 31 days. You can also take up to 3 extra days off a month on flexi-time. We also have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service
Apr 17, 2024
Full time
Senior Solution Architect Our team of Senior Solutions Architects are the champions of innovation, tackling complex challenges that directly impact society's most vulnerable. Join us in shaping the future of digital services at DWP, where your expertise will drive meaningful change and empower our users like never before. Pay 52,412 to 70,000, plus 28.97% employer pension contributions worth over 17,000. Hybrid working, and great work life balance. Includes flexi-time with up 3 extra flex-days off a month. Location Your choice of Birmingham, Blackpool, Leeds, Manchester or Newcastle. Hybrid hub / home working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department that helps people into work and makes payments worth over 195bn a year to support millions of daily users. We're transforming mission-critical payment services, and delivering 250 billion payments per year to the most vulnerable people in society. Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works, how people interact with us, and we make payments. We are looking for motivated, purpose-driven Solutions Architects like you to take on the challenge of solving complex problems that will improve outcomes for the most vulnerable citizens in our society. Designing World-Class Products You'll be working with our Benefits Payments Systems team. The BPS project delivers essential services to DWP customers. It's a big ticket. The systems we work on pay 1.4 billion in working age benefits, disability benefits, and pension benefits each year. As part of a small team of Architects, you'll collaborate closely with Testers, Engineers, Project Managers, and a larger BPS team comprising over 200 members, improving payments on major benefits like Job Seeker's Allowance (JSA) and Employment and Support Allowance (ESA). As Senior Solution Architect, we'll look to your expertise to deliver value-for-money designs, support technical debt reduction for our re-platformed legacy benefit payment services, and the evolution of our services. There is complexity, and unique problems to solve. These services have recently been remediated from a Cobol VME platform to modernised infrastructure supporting MicroFocus Cobol based applications on a Linux Platform. You'll need to be a good, persuasive communicator - making the complex simple to understand. You'll work on product roadmaps and represent product designs at DWP governance forums, providing clear communication of architecture design and decision making, in order to gain approval to proceed with designs Your Essential Skills: Shaping and supporting the delivery of large scale, enterprise, business critical services Integration architecture, frameworks, technologies, tools and best practice Event-based API-driven architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards Agile delivery methodologies and best practice Presenting to technical governance forums. Details. Wages. Perks. In return for your skills, we pay 52,412 - 70,000 per annum. You'll also get a brilliant civil service pension with employer contributions to 28.97% - that could be worth over 18,000 in your pension pot each year. Plus, a generous leave package starting at 26 days, rising over time to 31 days. You can also take up to 3 extra days off a month on flexi-time. We also have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service
Acorn by Synergie
Newcastle Upon Tyne, Tyne And Wear
Acorn by Synergie is working with an innovative and market leading company to find an experienced IT Manager to manage the company's infrastructure and support network. Our client is a world leader in providing global energy customers with maritime services for the gas transport and offshore wind industries. They are at the forefront of decarbonizing the maritime sector, deploying a range of technologies such as clean fuels, energy saving devices, electrification, and carbon capture systems. The IT Manager is responsible for the IT infrastructure and support across the UK organisation. This includes configuring and maintaining the company's computers, servers, networks, enterprise software and security systems. Optimise internal IT infrastructure for greater productivity and help the company stay compliant with cybersecurity regulations. Key responsibilities: Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimise computer systems. Documenting processes, as well as backing up and archiving data. Developing data retrieval and recovery procedures. Technologies used: Extensive experience in Office365 at advanced admin level - this should include design, topology of Exchange, SharePoint and other elements of the Office365 ecosystem and is a mandatory requirement. Azure AD from design concepts to implementation and support. Identity Provider platforms such as OKTA, with associated knowledge of SAML, SSO, Domain Federation, and others. Windows Operating systems. This experience should be at both server and workstation levels. Networking - switches, routers (Cisco), Firewalls (Fortinet) Have extensive experience in leading projects at varied sizes. Have demonstrable experience in dealing with varying types of hardware (PC's, Laptops, Phones, Tablets, others). Have demonstrable troubleshooting skills ranging from PC's -> Servers -> Networks -> Firewalls. If you would like to find out more about this role, please apply. Acorn by Synergie acts as an employment agency for permanent recruitment.
Apr 17, 2024
Full time
Acorn by Synergie is working with an innovative and market leading company to find an experienced IT Manager to manage the company's infrastructure and support network. Our client is a world leader in providing global energy customers with maritime services for the gas transport and offshore wind industries. They are at the forefront of decarbonizing the maritime sector, deploying a range of technologies such as clean fuels, energy saving devices, electrification, and carbon capture systems. The IT Manager is responsible for the IT infrastructure and support across the UK organisation. This includes configuring and maintaining the company's computers, servers, networks, enterprise software and security systems. Optimise internal IT infrastructure for greater productivity and help the company stay compliant with cybersecurity regulations. Key responsibilities: Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimise computer systems. Documenting processes, as well as backing up and archiving data. Developing data retrieval and recovery procedures. Technologies used: Extensive experience in Office365 at advanced admin level - this should include design, topology of Exchange, SharePoint and other elements of the Office365 ecosystem and is a mandatory requirement. Azure AD from design concepts to implementation and support. Identity Provider platforms such as OKTA, with associated knowledge of SAML, SSO, Domain Federation, and others. Windows Operating systems. This experience should be at both server and workstation levels. Networking - switches, routers (Cisco), Firewalls (Fortinet) Have extensive experience in leading projects at varied sizes. Have demonstrable experience in dealing with varying types of hardware (PC's, Laptops, Phones, Tablets, others). Have demonstrable troubleshooting skills ranging from PC's -> Servers -> Networks -> Firewalls. If you would like to find out more about this role, please apply. Acorn by Synergie acts as an employment agency for permanent recruitment.
Role summary The Project coordinator plans, coordinates and schedules a workstream within a programme, supports a project or programme overall or runs a project work stream in the area of Group, Infrastructure or Clinical IT systems to meet business requirements. The Project Coordinator works with other team members to required cost, quality and timescales, following the Technology Delivery Framework, supporting the end to end lifecycle of the project and transition of the changes into live service. This role does not include managing other people. Principal accountabilities Support the entire project lifecycle: planning, requirements definition, design, execution, testing, monitoring & control through to final closure Coordinate with representatives of the business to ensure requirements and design are clear and of a certain quality before delivering Under guidance of the (Senior) Project Manager or Programme Manager, liaise with developers, technology teams, suppliers etc. for the execution of the project plan and schedule Work with shared-service teams to transition changes into live production and into BAU (Business As Usual) support. Organise and run project meetings and "stand-ups" as required. Apply Agile principles where possible Monitor tasks, milestones and resources weekly against the project schedule Assist in providing regular reports and updates in line with TDF (Technology Delivery Framework) requirements and business stakeholder requirements. Keeps track of a backlog of requirements and changes Responsible for producing progress reports and other reporting as agreed to senior management, PMO, client/user management as appropriate Financial awareness and tracking Supplier management: Collects relevant data (quantitative and qualitative), for monitoring suppliers' performance against targets. May liaise between the customer and supplier organisations, under guidance of their manager, highlighting improvements or escalations where necessary (The supplier of a service or system may be either internal or external). Execute the closure of the project once all objectives are met (a once yearly process for Feature teams). Risk and Issue Management: Under guidance of the (Senior) Project Manager / Programme Manager, keeps track of risks and issues using standard processes Becomes a valued member of the wider team: Works with team members, managers, customers and other stakeholders, seeking to develop and enhance relationships, being open and honest. Solicit regular feedback. Demonstrates awareness of being a representative of the Technology Delivery team. This list of responsibilities is not exclusive and the individual may be required to undertake other activities as may reasonably be expected within the broad scope of the role and in line with their skills and experience. The Individual Track record of coordinating elements of projects in both Agile and waterfall projects, in a fast-moving and demanding environment. Delivery of small and medium changes in an Agile way Excellent communicator, team player and influencer. Demonstrating planning, scheduling, issue resolution and risk mitigation skills. Organised and supportive of process but also flexible and able to make things happen. Motivated, resilient and calm under pressure Working towards a Prince2 / MSP / Agile PM qualification Understands and is committed to the Business and very user-focussed. Has strong analytical skills, eg data analysis, reporting Has strong coordination skills Project Manager capabilities at SFIA Level 1 or 2: Has an understanding of Project Management lifecycle, both waterfall and Agile and can apply principles Planning, scheduling, tracking and tracing skills Stakeholder/Relationship Mgt (See behaviours) Lead a workstream Communications Risk & Issues Mgt Sourcing & Supplier Mgt Business Knowledge and Experience: primarily related to Infrastructure, Group or Clinical Good with change management methodology Financial awareness Understanding of typical Project Management software, eg MS Project Behaviours PM specific behaviours Customer oriented, including responsiveness Embracing change, adaptable Collaboration: listener and understanding with empathy, putting yourself in other people's shoes, breaking down silos Communication: with clarity, concise, articulate, with clear direction and objectives. Making it happen: organised and supportive of process but also flexible and able to make things happen Stakeholder Mgt behaviours: Accountable, Taking responsibility Customer centric. Energetic Diplomatic Organised Focused Open and honest, with Trust and Integrity Influence Problem Solver Confident, believe (but say if you don't know) Tenacity Consensus Team Leadership behaviours: Delegation Allow mistakes, but learn from them Confident, believe Influential Motivational Problem Solver Open and honest, with Trust and Integrity
Apr 17, 2024
Contractor
Role summary The Project coordinator plans, coordinates and schedules a workstream within a programme, supports a project or programme overall or runs a project work stream in the area of Group, Infrastructure or Clinical IT systems to meet business requirements. The Project Coordinator works with other team members to required cost, quality and timescales, following the Technology Delivery Framework, supporting the end to end lifecycle of the project and transition of the changes into live service. This role does not include managing other people. Principal accountabilities Support the entire project lifecycle: planning, requirements definition, design, execution, testing, monitoring & control through to final closure Coordinate with representatives of the business to ensure requirements and design are clear and of a certain quality before delivering Under guidance of the (Senior) Project Manager or Programme Manager, liaise with developers, technology teams, suppliers etc. for the execution of the project plan and schedule Work with shared-service teams to transition changes into live production and into BAU (Business As Usual) support. Organise and run project meetings and "stand-ups" as required. Apply Agile principles where possible Monitor tasks, milestones and resources weekly against the project schedule Assist in providing regular reports and updates in line with TDF (Technology Delivery Framework) requirements and business stakeholder requirements. Keeps track of a backlog of requirements and changes Responsible for producing progress reports and other reporting as agreed to senior management, PMO, client/user management as appropriate Financial awareness and tracking Supplier management: Collects relevant data (quantitative and qualitative), for monitoring suppliers' performance against targets. May liaise between the customer and supplier organisations, under guidance of their manager, highlighting improvements or escalations where necessary (The supplier of a service or system may be either internal or external). Execute the closure of the project once all objectives are met (a once yearly process for Feature teams). Risk and Issue Management: Under guidance of the (Senior) Project Manager / Programme Manager, keeps track of risks and issues using standard processes Becomes a valued member of the wider team: Works with team members, managers, customers and other stakeholders, seeking to develop and enhance relationships, being open and honest. Solicit regular feedback. Demonstrates awareness of being a representative of the Technology Delivery team. This list of responsibilities is not exclusive and the individual may be required to undertake other activities as may reasonably be expected within the broad scope of the role and in line with their skills and experience. The Individual Track record of coordinating elements of projects in both Agile and waterfall projects, in a fast-moving and demanding environment. Delivery of small and medium changes in an Agile way Excellent communicator, team player and influencer. Demonstrating planning, scheduling, issue resolution and risk mitigation skills. Organised and supportive of process but also flexible and able to make things happen. Motivated, resilient and calm under pressure Working towards a Prince2 / MSP / Agile PM qualification Understands and is committed to the Business and very user-focussed. Has strong analytical skills, eg data analysis, reporting Has strong coordination skills Project Manager capabilities at SFIA Level 1 or 2: Has an understanding of Project Management lifecycle, both waterfall and Agile and can apply principles Planning, scheduling, tracking and tracing skills Stakeholder/Relationship Mgt (See behaviours) Lead a workstream Communications Risk & Issues Mgt Sourcing & Supplier Mgt Business Knowledge and Experience: primarily related to Infrastructure, Group or Clinical Good with change management methodology Financial awareness Understanding of typical Project Management software, eg MS Project Behaviours PM specific behaviours Customer oriented, including responsiveness Embracing change, adaptable Collaboration: listener and understanding with empathy, putting yourself in other people's shoes, breaking down silos Communication: with clarity, concise, articulate, with clear direction and objectives. Making it happen: organised and supportive of process but also flexible and able to make things happen Stakeholder Mgt behaviours: Accountable, Taking responsibility Customer centric. Energetic Diplomatic Organised Focused Open and honest, with Trust and Integrity Influence Problem Solver Confident, believe (but say if you don't know) Tenacity Consensus Team Leadership behaviours: Delegation Allow mistakes, but learn from them Confident, believe Influential Motivational Problem Solver Open and honest, with Trust and Integrity