About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Reigate and Banstead Borough Council
Reigate & Banstead Borough Council, Castlefield Road, Reigate, UK
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Oct 04, 2023
Full time
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Feb 17, 2023
Full time
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide.
It’s an exciting time to work for Guinness in our IT and Business Change Team. We’ve recently reviewed our operating model to ensure we have the right skills and the people we need to deliver our ambitious plans. In turn we are out to market for an exciting number of new roles.
We’re looking for a Solutions Architect to join us on a permanent, full-time basis. This role is based in our Oldham office however Guinness is currently trialling a hybrid working model based on 2 days in the office and 3 days working from home.
About the role
You will be responsible for Leading and developing the Solution Architecture / System Design artifacts needed to effectively deliver the IT/IM Roadmap and change portfolio in line with the Guinness IT and business strategy including promoting the use of new technologies that deliver business benefit to Guinness.
As an organisation we are committed to investing in our people and in technology that will continue to support our strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting – it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality to deliver our digital transformation. Over the last 2 years our IT & Change teams have worked together to migrate our legacy CRM system to Dynamics 365 online, Finance system to Oracle cloud and implement Azure integration services. We now working on our technology roadmap for Asset Management & Repairs, as well as extending the use of the Oracle Platform for HR and L&D and continuing to extend our use of Microsoft Dynamics.
In this role you will:
Manage the Solution Architecture team within the IT Services and Change function.
Develop and govern Guinness’s IT/IM Roadmap and Enterprise Architecture (systems, applications, infrastructure, networks, security, and data) to ensure that it is aligned with the IT and Guinness business strategy.
Lead the documentation of the solution architecture / design across projects to enable internal and external development teams to deliver cost effective, timely and quality outcomes on both IT BAU and Change initiatives.
Manage Guinness wide architecture and design governance, ensuring that any significant deviations from Guinness’s architectural principles are formally agreed.
Develop and maintain an enterprise architecture repository / tooling to inform the Solution Architecture / Design of IT BAU and change projects.
Lead on best practice IT/IM architecture, innovation, reuse, delivery methodologies and new technologies that would benefit Guinness and its customers.
Lead on the procurement of new technologies demonstrating due diligence, rigor, scrutiny, and commercial awareness.
About you
You’ll have previous proven experience of developing an IT/IM Roadmap the aligns with the business strategy of a medium to large organisation that includes customer facing digital applications, cloud, and complex legacy IT estate.
Other role requirements include:
Proven experience of developing enterprise solution architectures and designs that are aligned with the business needs, budget and the IT/IM Roadmap.
Experience of using Enterprise Architecture Frameworks (TOGAF, Zachman), architectural principles, design patterns, enterprise architecture tools and artifact repositories.
Previous experience of leading enterprise / solution architecture & design teams to support effective IT development delivery.
Broad experience of a solution architecture across a range of technology solutions including ERP, CRM, ESB, Azure, Cloud, AI, IoT, RPA, etc.
Educated to level 6 (degree or equivalent) or higher in an IT/ STEM related degree discipline.
TOGAF or Zachman Certification
If you’re interested in finding out more about this exciting opportunity apply now and we will be in touch to discuss your application further.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Sep 20, 2022
Full time
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide.
It’s an exciting time to work for Guinness in our IT and Business Change Team. We’ve recently reviewed our operating model to ensure we have the right skills and the people we need to deliver our ambitious plans. In turn we are out to market for an exciting number of new roles.
We’re looking for a Solutions Architect to join us on a permanent, full-time basis. This role is based in our Oldham office however Guinness is currently trialling a hybrid working model based on 2 days in the office and 3 days working from home.
About the role
You will be responsible for Leading and developing the Solution Architecture / System Design artifacts needed to effectively deliver the IT/IM Roadmap and change portfolio in line with the Guinness IT and business strategy including promoting the use of new technologies that deliver business benefit to Guinness.
As an organisation we are committed to investing in our people and in technology that will continue to support our strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting – it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality to deliver our digital transformation. Over the last 2 years our IT & Change teams have worked together to migrate our legacy CRM system to Dynamics 365 online, Finance system to Oracle cloud and implement Azure integration services. We now working on our technology roadmap for Asset Management & Repairs, as well as extending the use of the Oracle Platform for HR and L&D and continuing to extend our use of Microsoft Dynamics.
In this role you will:
Manage the Solution Architecture team within the IT Services and Change function.
Develop and govern Guinness’s IT/IM Roadmap and Enterprise Architecture (systems, applications, infrastructure, networks, security, and data) to ensure that it is aligned with the IT and Guinness business strategy.
Lead the documentation of the solution architecture / design across projects to enable internal and external development teams to deliver cost effective, timely and quality outcomes on both IT BAU and Change initiatives.
Manage Guinness wide architecture and design governance, ensuring that any significant deviations from Guinness’s architectural principles are formally agreed.
Develop and maintain an enterprise architecture repository / tooling to inform the Solution Architecture / Design of IT BAU and change projects.
Lead on best practice IT/IM architecture, innovation, reuse, delivery methodologies and new technologies that would benefit Guinness and its customers.
Lead on the procurement of new technologies demonstrating due diligence, rigor, scrutiny, and commercial awareness.
About you
You’ll have previous proven experience of developing an IT/IM Roadmap the aligns with the business strategy of a medium to large organisation that includes customer facing digital applications, cloud, and complex legacy IT estate.
Other role requirements include:
Proven experience of developing enterprise solution architectures and designs that are aligned with the business needs, budget and the IT/IM Roadmap.
Experience of using Enterprise Architecture Frameworks (TOGAF, Zachman), architectural principles, design patterns, enterprise architecture tools and artifact repositories.
Previous experience of leading enterprise / solution architecture & design teams to support effective IT development delivery.
Broad experience of a solution architecture across a range of technology solutions including ERP, CRM, ESB, Azure, Cloud, AI, IoT, RPA, etc.
Educated to level 6 (degree or equivalent) or higher in an IT/ STEM related degree discipline.
TOGAF or Zachman Certification
If you’re interested in finding out more about this exciting opportunity apply now and we will be in touch to discuss your application further.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Apr 20, 2022
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Cognition Intelligence
Market Deeping, Peterborough, UK
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Feb 23, 2022
Full time
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Job Title: IT Support Technician Location: Essex Salary: > 30,000 + benefits Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the country. With offices nationwide, this is a great opportunity to join a forward-thinking, modern construction business, that genuinely cares about it's people. Responsibilities: Technical Support: Assist users with IT issues, troubleshooting hardware and software problems, and providing timely solutions. Customer Service: Deliver outstanding customer service, addressing support requests, resolving issues, and building positive relationships. Communication: Effectively communicate with customers, colleagues, and team members via phone, email, and in-person interactions. Problem-Solving: Analyse technical challenges, identify root causes, and implement effective solutions. Documentation: Maintain accurate records of support requests, resolutions, and system configurations. Learning and Development: Continuously expand your knowledge of IT systems, tools, and technologies. Collaboration: Work closely with members of the Transformation team to learn from their expertise and contribute to team projects. Change Management: Assisting with driving the adoption of all new applications. Experience: Customer Centric Approach: Analytical thinking, experience of problem solving & customer service. Empathy and patience are crucial when assisting end users. Technical Knowledge: A strong understanding of Microsoft products, including Windows operating systems, Office 365, and Azure services, is essential. Basic Networking: Knowledge of networking concepts (TCP/IP, DNS, DHCP) is valuable for troubleshooting connectivity issues. Qualifications: Degree: in Computer Science, Information Technology, or related fields desirable Microsoft Certifications: (e.g., MCSA, MCSE, M365 Certified: Modern Desktop Administrator Associate) desirable. Other attributes: Passion for IT: You love technology and have a genuine interest in helping others. Solution-Focused: You thrive on finding creative solutions to technical problems. Communication Skills: Comfortable explaining technical concepts to non-technical users. Adaptability: The IT landscape evolves rapidly. Keeping updated with technology trends and a willingness to learn new tools and techniques is key to this role. What you'll get in return: 25 days holiday + BH & xmas shut down 5% employer pension contribution
Apr 19, 2024
Full time
Job Title: IT Support Technician Location: Essex Salary: > 30,000 + benefits Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the country. With offices nationwide, this is a great opportunity to join a forward-thinking, modern construction business, that genuinely cares about it's people. Responsibilities: Technical Support: Assist users with IT issues, troubleshooting hardware and software problems, and providing timely solutions. Customer Service: Deliver outstanding customer service, addressing support requests, resolving issues, and building positive relationships. Communication: Effectively communicate with customers, colleagues, and team members via phone, email, and in-person interactions. Problem-Solving: Analyse technical challenges, identify root causes, and implement effective solutions. Documentation: Maintain accurate records of support requests, resolutions, and system configurations. Learning and Development: Continuously expand your knowledge of IT systems, tools, and technologies. Collaboration: Work closely with members of the Transformation team to learn from their expertise and contribute to team projects. Change Management: Assisting with driving the adoption of all new applications. Experience: Customer Centric Approach: Analytical thinking, experience of problem solving & customer service. Empathy and patience are crucial when assisting end users. Technical Knowledge: A strong understanding of Microsoft products, including Windows operating systems, Office 365, and Azure services, is essential. Basic Networking: Knowledge of networking concepts (TCP/IP, DNS, DHCP) is valuable for troubleshooting connectivity issues. Qualifications: Degree: in Computer Science, Information Technology, or related fields desirable Microsoft Certifications: (e.g., MCSA, MCSE, M365 Certified: Modern Desktop Administrator Associate) desirable. Other attributes: Passion for IT: You love technology and have a genuine interest in helping others. Solution-Focused: You thrive on finding creative solutions to technical problems. Communication Skills: Comfortable explaining technical concepts to non-technical users. Adaptability: The IT landscape evolves rapidly. Keeping updated with technology trends and a willingness to learn new tools and techniques is key to this role. What you'll get in return: 25 days holiday + BH & xmas shut down 5% employer pension contribution
About Makutu Makutu designs, builds and supports cloud data platforms. We are passionate about the role data plays in the support of our customers strategies. We focus on four key data disciplines: Data Architecture Data Engineering Data Visualisation Data Science Across these areas, we have 3 technical delivery areas including: Data Platforms IoT Ai We are a Microsoft Solutions Partner (Azure Data & AI) and are busy building a talented team with relevant skills to deliver industry leading data platforms for our customers. We are currently experiencing rapid growth while delivering innovative solutions in the IoT space and this has lead to the requirement for a Technical Architect to work alongside our data teams. Job Description As the Technical Architect, you will play a crucial role in managing all technical aspects of our projects, with a particular focus on technical architecture, connectivity, IoT integration, data management, and ensuring compliance with our clients' requirements. Key Responsibilities Key responsibilities include: Technical Planning : Develop and execute a comprehensive technical plan for new projects, covering network infrastructure, power distribution, connectivity solutions, IoT integration, and data management. Requirement Analysis : Collaborate closely with stakeholders to thoroughly understand and analyse their technical requirements, including IoT and data management needs. System Design : Design robust and scalable technical solutions tailored to the project's specific needs, ensuring compliance with industry standards and best practices, including IoT implementation and data handling protocols. Network Infrastructure : Oversee the design and implementation of LAN, WAN, and wireless networks for optimal performance and reliability, integrating IoT devices seamlessly into the network infrastructure. Power Management : Devise strategies for efficient power management within facilities, including backup power systems and energy-saving measures, while considering IoT device power requirements and data processing needs. Connectivity Solutions : Evaluate and select appropriate connectivity solutions (e.g., broadband, fibre optics, satellite) to effectively meet project requirements, considering IoT data transmission requirements and bandwidth needs. IoT Integration and Data Management : Design and implement IoT integration strategies and data management solutions, ensuring secure and efficient collection, storage, processing, and analysis of IoT-generated data. Technical Specifications : Define and document detailed technical specifications and requirements for procurement processes, ensuring alignment with project objectives, budget constraints, and IoT and data management needs. Vendor Management : Liaise with vendors and contractors to source necessary equipment and services, negotiate contracts, and oversee quality assurance. Risk Management : Identify potential technical risks and challenges early in the project lifecycle and develop proactive mitigation strategies. Compliance and Regulation : Ensure compliance with relevant regulations, standards, and guidelines governing technical aspects of construction projects, IoT implementations, and data management, such as building codes, data protection laws, and IoT security standards. Team Collaboration : Work closely with other project stakeholders, including architects, engineers, data scientists, and project managers, to integrate technical requirements seamlessly into the overall project plan.
Apr 19, 2024
Full time
About Makutu Makutu designs, builds and supports cloud data platforms. We are passionate about the role data plays in the support of our customers strategies. We focus on four key data disciplines: Data Architecture Data Engineering Data Visualisation Data Science Across these areas, we have 3 technical delivery areas including: Data Platforms IoT Ai We are a Microsoft Solutions Partner (Azure Data & AI) and are busy building a talented team with relevant skills to deliver industry leading data platforms for our customers. We are currently experiencing rapid growth while delivering innovative solutions in the IoT space and this has lead to the requirement for a Technical Architect to work alongside our data teams. Job Description As the Technical Architect, you will play a crucial role in managing all technical aspects of our projects, with a particular focus on technical architecture, connectivity, IoT integration, data management, and ensuring compliance with our clients' requirements. Key Responsibilities Key responsibilities include: Technical Planning : Develop and execute a comprehensive technical plan for new projects, covering network infrastructure, power distribution, connectivity solutions, IoT integration, and data management. Requirement Analysis : Collaborate closely with stakeholders to thoroughly understand and analyse their technical requirements, including IoT and data management needs. System Design : Design robust and scalable technical solutions tailored to the project's specific needs, ensuring compliance with industry standards and best practices, including IoT implementation and data handling protocols. Network Infrastructure : Oversee the design and implementation of LAN, WAN, and wireless networks for optimal performance and reliability, integrating IoT devices seamlessly into the network infrastructure. Power Management : Devise strategies for efficient power management within facilities, including backup power systems and energy-saving measures, while considering IoT device power requirements and data processing needs. Connectivity Solutions : Evaluate and select appropriate connectivity solutions (e.g., broadband, fibre optics, satellite) to effectively meet project requirements, considering IoT data transmission requirements and bandwidth needs. IoT Integration and Data Management : Design and implement IoT integration strategies and data management solutions, ensuring secure and efficient collection, storage, processing, and analysis of IoT-generated data. Technical Specifications : Define and document detailed technical specifications and requirements for procurement processes, ensuring alignment with project objectives, budget constraints, and IoT and data management needs. Vendor Management : Liaise with vendors and contractors to source necessary equipment and services, negotiate contracts, and oversee quality assurance. Risk Management : Identify potential technical risks and challenges early in the project lifecycle and develop proactive mitigation strategies. Compliance and Regulation : Ensure compliance with relevant regulations, standards, and guidelines governing technical aspects of construction projects, IoT implementations, and data management, such as building codes, data protection laws, and IoT security standards. Team Collaboration : Work closely with other project stakeholders, including architects, engineers, data scientists, and project managers, to integrate technical requirements seamlessly into the overall project plan.
Technical Consultant 30,000 - 38,000 per annum, Brighton, Up to 32 days holiday per year plus bank holidays (25 days annual leave per annum - increased one day for every year of service up to 32 days + bank holidays). The Role This role would suit a highly driven and confident individual looking to take their skills into an environment that fosters growth. The company are looking for a rounded IT professional with strong customer service skills. Provide end-to-end support, ownership, and resolution remotely and also onsite Have prior experience in a customer-facing role with an understand of the consulting process Setting up new equipment and upgrading existing systems both remotely and physically Will have involvement in various upcoming projects Requirements A strong understanding of the Microsoft 365 stack Networking principles including VLAN's, LAGS, VPN's and routing. Good knowledge of firewall products such as Palo Alto, Fortinet and WatchGuard Experience of Microsoft Azure administration and support You will need to have a driving license to travel to client sites frequently and provide technical services Company Information A great opportunity to join a leading MSP based in Brighton in a highly dynamic role. The ideal candidate will play a crucial role in delivering technology solutions for business-to-business interactions and maintaining high-level partner relationships with key industry suppliers. Package Up to 32 days holiday per year plus bank holidays Access to IT courses, practice tests and virtual labs Access to Bupa EAP for you and your family. "Smart casual" dress code Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 19, 2024
Full time
Technical Consultant 30,000 - 38,000 per annum, Brighton, Up to 32 days holiday per year plus bank holidays (25 days annual leave per annum - increased one day for every year of service up to 32 days + bank holidays). The Role This role would suit a highly driven and confident individual looking to take their skills into an environment that fosters growth. The company are looking for a rounded IT professional with strong customer service skills. Provide end-to-end support, ownership, and resolution remotely and also onsite Have prior experience in a customer-facing role with an understand of the consulting process Setting up new equipment and upgrading existing systems both remotely and physically Will have involvement in various upcoming projects Requirements A strong understanding of the Microsoft 365 stack Networking principles including VLAN's, LAGS, VPN's and routing. Good knowledge of firewall products such as Palo Alto, Fortinet and WatchGuard Experience of Microsoft Azure administration and support You will need to have a driving license to travel to client sites frequently and provide technical services Company Information A great opportunity to join a leading MSP based in Brighton in a highly dynamic role. The ideal candidate will play a crucial role in delivering technology solutions for business-to-business interactions and maintaining high-level partner relationships with key industry suppliers. Package Up to 32 days holiday per year plus bank holidays Access to IT courses, practice tests and virtual labs Access to Bupa EAP for you and your family. "Smart casual" dress code Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Senior Technical Consultant 40,000 - 52,000, Brighton, Up to 32 days holiday per year plus bank holidays (25 days annual leave per annum - increased one day for every year of service up to 32 days + bank holidays). The Role This role would suit a highly driven and confident individual looking to take their skills into an environment that fosters growth. The Senior Technical Consultant would sit in the technical team and is responsible for supporting the delivery of the company's products and services in line with both IT and business strategies. Have prior experience in a customer-facing role with an understand of the consulting process Responsible for driving and managing the presales process Provide technical assistance and guidance during the pre-sales process by identifying technical and business needs of customers. Attend meetings with prospective and existing customers to define technical and business requirements Work with the internal sales team to develop and implement projects. Develop and maintain technical documentation Requirements A strong understanding of the Microsoft 365 stack Networking principles including VLAN's, LAGS, VPN's and routing. Good knowledge of firewall products such as Palo Alto, Fortinet and WatchGuard Experience of Microsoft Azure administration, configuration and support You will need to have a driving license to travel to client sites frequently and provide technical services Company Information A great opportunity to join a leading MSP based in Brighton in a highly dynamic role. The ideal candidate will play a crucial role in delivering technology solutions for business-to-business interactions and maintaining high-level partner relationships with key industry suppliers. Package Up to 32 days holiday per year plus bank holidays Access to IT courses, practice tests and virtual labs Access to Bupa EAP for you and your family. "Smart casual" dress code Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 19, 2024
Full time
Senior Technical Consultant 40,000 - 52,000, Brighton, Up to 32 days holiday per year plus bank holidays (25 days annual leave per annum - increased one day for every year of service up to 32 days + bank holidays). The Role This role would suit a highly driven and confident individual looking to take their skills into an environment that fosters growth. The Senior Technical Consultant would sit in the technical team and is responsible for supporting the delivery of the company's products and services in line with both IT and business strategies. Have prior experience in a customer-facing role with an understand of the consulting process Responsible for driving and managing the presales process Provide technical assistance and guidance during the pre-sales process by identifying technical and business needs of customers. Attend meetings with prospective and existing customers to define technical and business requirements Work with the internal sales team to develop and implement projects. Develop and maintain technical documentation Requirements A strong understanding of the Microsoft 365 stack Networking principles including VLAN's, LAGS, VPN's and routing. Good knowledge of firewall products such as Palo Alto, Fortinet and WatchGuard Experience of Microsoft Azure administration, configuration and support You will need to have a driving license to travel to client sites frequently and provide technical services Company Information A great opportunity to join a leading MSP based in Brighton in a highly dynamic role. The ideal candidate will play a crucial role in delivering technology solutions for business-to-business interactions and maintaining high-level partner relationships with key industry suppliers. Package Up to 32 days holiday per year plus bank holidays Access to IT courses, practice tests and virtual labs Access to Bupa EAP for you and your family. "Smart casual" dress code Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believesuccess lies in harnessing a truly diverse and inclusive culture.Our business protects UK organisations with the goal of enabling them to operate effectively and securelyin the cloud, by giving them secure platforms to innovate and grow. We support our customers on theirdigital transformation journey regardless of their maturity. Our vision is to be the UK's number one providerof secure, integrated cloud services to the small to mid-size market.The Security Operations Centre (SOC) is a proactive and reactive cyber security monitoring team, deliveringreal-time triaging, alerting, and reporting to risk-adverse clients.This SOC Engineer will primarily build security monitoring solutions using Microsoft technologies for our clients; taking design documents from the Security Architects and making that solution come to reality. We are looking for candidates having a focus on automation to deploy standard processes. Ideally candidates will draw on existing engineering experience and knowledge around SIEMS and integrations to achieve this. You'll also be comfortable writing documentation that can be followed by your peers. As a SOC Engineer, you will also write platform content (such as rules, threat-hunting queries and logic apps) to improve SOC capabilities as part of a baseline deployment.Candidates will have experience in previous SOC roles and have certifications such SC-100, SC-200 or AZ-500.You'll be comfortableunderstandingDefender suite technology deployments and experience configuring Syslog integrations. We expect the successful candidate to have an understanding of structured query languages used in SIEM products (examples: SQL, Kusto, Splunk).For this role, candidates must be comfortable liaising with clients, understanding clients concerns and requirements and pro-actively taking client requirements onboard while assuring onboarding and in life success. The successful candidate will need to go through security clearance. SixDegreesisnotinterestedinpayinglip-servicetodiversityandinclusion,andjustobservingourstatutoryduties.Weworktocontinuallyre-affirmourcommitmenttocultivatingaworkplaceandsocietythatembracesandvigorouslydefendsequity,diversityandinclusion.Thisincludesallaspectsofrecruitmentandemployment-ourrecruitmentandselectionprocessesareopenandfair,andwewillalwaysconsideranyreasonableadjustmentsorflexibleworkingrequirements.WearealsoanactivememberoftheEmployersNetworkforEqualityandInclusion(ENEI)whosupportusonthisjourney.
Apr 19, 2024
Full time
Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believesuccess lies in harnessing a truly diverse and inclusive culture.Our business protects UK organisations with the goal of enabling them to operate effectively and securelyin the cloud, by giving them secure platforms to innovate and grow. We support our customers on theirdigital transformation journey regardless of their maturity. Our vision is to be the UK's number one providerof secure, integrated cloud services to the small to mid-size market.The Security Operations Centre (SOC) is a proactive and reactive cyber security monitoring team, deliveringreal-time triaging, alerting, and reporting to risk-adverse clients.This SOC Engineer will primarily build security monitoring solutions using Microsoft technologies for our clients; taking design documents from the Security Architects and making that solution come to reality. We are looking for candidates having a focus on automation to deploy standard processes. Ideally candidates will draw on existing engineering experience and knowledge around SIEMS and integrations to achieve this. You'll also be comfortable writing documentation that can be followed by your peers. As a SOC Engineer, you will also write platform content (such as rules, threat-hunting queries and logic apps) to improve SOC capabilities as part of a baseline deployment.Candidates will have experience in previous SOC roles and have certifications such SC-100, SC-200 or AZ-500.You'll be comfortableunderstandingDefender suite technology deployments and experience configuring Syslog integrations. We expect the successful candidate to have an understanding of structured query languages used in SIEM products (examples: SQL, Kusto, Splunk).For this role, candidates must be comfortable liaising with clients, understanding clients concerns and requirements and pro-actively taking client requirements onboard while assuring onboarding and in life success. The successful candidate will need to go through security clearance. SixDegreesisnotinterestedinpayinglip-servicetodiversityandinclusion,andjustobservingourstatutoryduties.Weworktocontinuallyre-affirmourcommitmenttocultivatingaworkplaceandsocietythatembracesandvigorouslydefendsequity,diversityandinclusion.Thisincludesallaspectsofrecruitmentandemployment-ourrecruitmentandselectionprocessesareopenandfair,andwewillalwaysconsideranyreasonableadjustmentsorflexibleworkingrequirements.WearealsoanactivememberoftheEmployersNetworkforEqualityandInclusion(ENEI)whosupportusonthisjourney.
Our Client is a leading provider of IT-managed services, onsite support, and field engineering to the Education sector with a growing portfolio of public and private schools, multi-academy trusts, colleges, and universities. Following continued growth, contract wins, and a number of new build school projects in the pipeline they are looking to hire a Senior IT Technician. As Senior IT Technician you will be responsible for providing senior technical support to staff and students, managing the school's IT infrastructure, networks, and ensuring the security and integrity of IT systems and data. You will also mentor onsite technicians and technical account managers, fostering their development and ensuring efficient IT operations. This role involves roaming and frequent travel across the UK to oversee and visit various customer sites including Salisbury, Stevenage, Horndean, and London. This may involve occasional travel with the potential for overnight stays. However, such overnight stays will be infrequent. Responsibilities Ensure Managed Service Schools' infrastructure is operating smoothly Standardising school setups including Veeam, SCCM, Aruba, Password Policies, etc. Identify and report improvements and opportunities to Service Manager (SM)/Technical Account Manager (TAM) Assist in technical audit reviews for new clients and existing where required Provide technical assistance/information as requested in order to provide quotes for new equipment/projects Create and maintain documentation such as SoW, Disaster Recovery plans, etc. Creating procedures and user guides for technicians such as Templates for frequent tasks, IP addressing, change control, etc. Monitor skill levels of onsite technicians Ensure onsite technicians are trained in the use of the Business Management System and are able to access internal resources required for their job Oversee implementation of new software and hardware Liaise with 3rd party service or software providers Attend review meetings as required Regular visits to schools to Review tickets, discuss any issues raised by on-site technicians, assess technician workload, and provide support and advice to technicians where required Attend School Health and Safety, Safeguarding, and Security training, and adhere to procedures, and provide report anything that is cause for concern to the school contact and Service Manager Assist with general helpdesk role when required Skills and Experience Experience in an educational environment Microsoft Desktop Operating Systems Virtualisation through Hyper-V configuration and troubleshooting, VMWare configuration and troubleshooting, and SAN including SAS and iSCSI connectivity Networking experience through Wired and wireless networks configuration and troubleshooting, RADIUS/NPS, VLAN management, VPN management, and Firewall policy Microsoft Office 365, Azure, and Exchange Active Directory & Group Policy SCCM/MDT/WDS Backup/Restore such as Veeam B&R including cloud Internet filtering by filtering policies, HTTPS inspection, safeguarding reporting, and proxy authentication Advanced Troubleshooting through server and client OS, physical and virtual servers, hardware, software, and complex network issues Location: Winchester, Hampshire + Travel Term: Full-Time, Permanent Salary: £35,000 - £40,000 per annum Benefits: Annual bonus, 23 days paid holidays, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training, and development, paid travel expenses and more! Do not let this opportunity pass you by, which could be the catalyst to your career offering fantastic prospects. Please forward your CV details for immediate consideration and interview.
Apr 19, 2024
Full time
Our Client is a leading provider of IT-managed services, onsite support, and field engineering to the Education sector with a growing portfolio of public and private schools, multi-academy trusts, colleges, and universities. Following continued growth, contract wins, and a number of new build school projects in the pipeline they are looking to hire a Senior IT Technician. As Senior IT Technician you will be responsible for providing senior technical support to staff and students, managing the school's IT infrastructure, networks, and ensuring the security and integrity of IT systems and data. You will also mentor onsite technicians and technical account managers, fostering their development and ensuring efficient IT operations. This role involves roaming and frequent travel across the UK to oversee and visit various customer sites including Salisbury, Stevenage, Horndean, and London. This may involve occasional travel with the potential for overnight stays. However, such overnight stays will be infrequent. Responsibilities Ensure Managed Service Schools' infrastructure is operating smoothly Standardising school setups including Veeam, SCCM, Aruba, Password Policies, etc. Identify and report improvements and opportunities to Service Manager (SM)/Technical Account Manager (TAM) Assist in technical audit reviews for new clients and existing where required Provide technical assistance/information as requested in order to provide quotes for new equipment/projects Create and maintain documentation such as SoW, Disaster Recovery plans, etc. Creating procedures and user guides for technicians such as Templates for frequent tasks, IP addressing, change control, etc. Monitor skill levels of onsite technicians Ensure onsite technicians are trained in the use of the Business Management System and are able to access internal resources required for their job Oversee implementation of new software and hardware Liaise with 3rd party service or software providers Attend review meetings as required Regular visits to schools to Review tickets, discuss any issues raised by on-site technicians, assess technician workload, and provide support and advice to technicians where required Attend School Health and Safety, Safeguarding, and Security training, and adhere to procedures, and provide report anything that is cause for concern to the school contact and Service Manager Assist with general helpdesk role when required Skills and Experience Experience in an educational environment Microsoft Desktop Operating Systems Virtualisation through Hyper-V configuration and troubleshooting, VMWare configuration and troubleshooting, and SAN including SAS and iSCSI connectivity Networking experience through Wired and wireless networks configuration and troubleshooting, RADIUS/NPS, VLAN management, VPN management, and Firewall policy Microsoft Office 365, Azure, and Exchange Active Directory & Group Policy SCCM/MDT/WDS Backup/Restore such as Veeam B&R including cloud Internet filtering by filtering policies, HTTPS inspection, safeguarding reporting, and proxy authentication Advanced Troubleshooting through server and client OS, physical and virtual servers, hardware, software, and complex network issues Location: Winchester, Hampshire + Travel Term: Full-Time, Permanent Salary: £35,000 - £40,000 per annum Benefits: Annual bonus, 23 days paid holidays, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training, and development, paid travel expenses and more! Do not let this opportunity pass you by, which could be the catalyst to your career offering fantastic prospects. Please forward your CV details for immediate consideration and interview.
Our Client is a leading provider of IT-managed services, onsite support, and field engineering within the Education sector with a growing customer portfolio. As a result, they are looking to hire a number of IT Support Technician to assist clients over the phone and in person. As an IT Support Technician, you will be responsible for maintaining and troubleshooting IT systems and equipment in a school setting. You will form part of the Managed Services Department providing 1st and 2nd line telephone and on-site support services. Your key responsibility is to provide technical support to the IT systems and utilise the Helpdesk System to manage all tickets and requests following these through to resolution. You will be working in an Innovative Environment with our client looking for candidates who want to contribute to an organisation and structure where you can make an impact, have your voice heard, be ambitious to step up to dynamic challenges, and be accountable for your results. Responsibilities Provide 1st and 2nd line on-site technical support Ensure the IT needs of the Customer are met in relation to teaching, learning, and administration Provide regular reports to the Service Manager / Virtual Network Manager Ensure equipment is installed and ready for use by end-user e.g., PCs, Laptops, Projectors, AV Equipment, Digital Signage, Printers Ensure IT-related services and security systems are working, up to date, and ready for use by staff and pupils e.g., applications, Parent Portals, CCTV, User Permissions and Access, Filtering, Anti-Virus alerts, Websites/Intranet, BYOD, MDM, Back-Ups Troubleshoot, resolve, or escalate on-site issues with all relevant information Restore Data, reimage devices, and find missing or updated drivers where required Hardware repair and replacement Ensure monitoring alerts are investigated and where required logged on the Helpdesk Liaise with third-party software and service providers where required Respond to all tickets within SLA Maintain customer IT records such as Inventory, Password Records, Stock Control, Change Control Records, Active Directory User Accounts, E-mail Account provision, and Door Entry/Signing in System User Records Skills and Experience Worked within an educational environment or a Managed Service Provider (MSP) Microsoft Desktop Operating Systems Experience in Microsoft Office 365, Azure, and Exchange Online Skilled in software, hardware, and network troubleshooting Ability to observe proper verbal and written communication Experience in iOS device deployment Virtualisation Experience - Hyper-V, VMWare Location: Horndean, Hampshire Salary: £25,000 - £30,000 Status: Full-Time, Permanent Benefits: Annual bonus, 23 days holiday, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training and development, and more! If you are an IT Support Technician with experience working as a 1st and 2nd Line Support, IT Engineer, ICT Technician, Technical Support, Helpdesk Support, or Service Desk, we encourage you to apply for this exciting opportunity. Do not let this opportunity pass you by it could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.
Apr 19, 2024
Full time
Our Client is a leading provider of IT-managed services, onsite support, and field engineering within the Education sector with a growing customer portfolio. As a result, they are looking to hire a number of IT Support Technician to assist clients over the phone and in person. As an IT Support Technician, you will be responsible for maintaining and troubleshooting IT systems and equipment in a school setting. You will form part of the Managed Services Department providing 1st and 2nd line telephone and on-site support services. Your key responsibility is to provide technical support to the IT systems and utilise the Helpdesk System to manage all tickets and requests following these through to resolution. You will be working in an Innovative Environment with our client looking for candidates who want to contribute to an organisation and structure where you can make an impact, have your voice heard, be ambitious to step up to dynamic challenges, and be accountable for your results. Responsibilities Provide 1st and 2nd line on-site technical support Ensure the IT needs of the Customer are met in relation to teaching, learning, and administration Provide regular reports to the Service Manager / Virtual Network Manager Ensure equipment is installed and ready for use by end-user e.g., PCs, Laptops, Projectors, AV Equipment, Digital Signage, Printers Ensure IT-related services and security systems are working, up to date, and ready for use by staff and pupils e.g., applications, Parent Portals, CCTV, User Permissions and Access, Filtering, Anti-Virus alerts, Websites/Intranet, BYOD, MDM, Back-Ups Troubleshoot, resolve, or escalate on-site issues with all relevant information Restore Data, reimage devices, and find missing or updated drivers where required Hardware repair and replacement Ensure monitoring alerts are investigated and where required logged on the Helpdesk Liaise with third-party software and service providers where required Respond to all tickets within SLA Maintain customer IT records such as Inventory, Password Records, Stock Control, Change Control Records, Active Directory User Accounts, E-mail Account provision, and Door Entry/Signing in System User Records Skills and Experience Worked within an educational environment or a Managed Service Provider (MSP) Microsoft Desktop Operating Systems Experience in Microsoft Office 365, Azure, and Exchange Online Skilled in software, hardware, and network troubleshooting Ability to observe proper verbal and written communication Experience in iOS device deployment Virtualisation Experience - Hyper-V, VMWare Location: Horndean, Hampshire Salary: £25,000 - £30,000 Status: Full-Time, Permanent Benefits: Annual bonus, 23 days holiday, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training and development, and more! If you are an IT Support Technician with experience working as a 1st and 2nd Line Support, IT Engineer, ICT Technician, Technical Support, Helpdesk Support, or Service Desk, we encourage you to apply for this exciting opportunity. Do not let this opportunity pass you by it could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.