IT Assistant - Manchester

  • Turley
  • Manchester
  • May 25, 2021
Full time Information Technology

Job Description

Would you like to gain a qualification and experience in a professional and dynamic IT team?

Turley has an opportunity for an IT Assistant to join its busy IT team. This role will involve providing an efficient and reliable administration and support service to the IT team and the wider company of circa 250 co-owners across our 14 locations in the UK and Ireland.

The ideal candidate will have some experience working in an IT related role and a sound basic knowledge of IT issues. You will be a good communicator (verbal and written), with strong administrative skills and excellent attention to detail. With a genuine desire to learn and develop, you will have the opportunity to work towards accredited IT qualifications.

The IT Assistant takes ownership and administration of tasks associated with a successful service desk. The role will involve working on tickets and issues; liaising with our teams, contacting co-owners to offer guidance and assistance, prioritising issues and workload, updating the IT database and other records in line with GDPR. You will also provide assistance to co-owners with all aspects of IT, setting up hardware, dealing with routine IT queries and drafting correspondence. The ability to actively manage your own workload, meet deadlines and deliver a consistently high-quality service is essential.

You will also have the opportunity to work on advanced areas of IT, including networking, database administration, system administration, GIS mapping services and other project work. The role may require you to handle sensitive and confidential information with professionalism and discretion.

This is a broad and varied role and you will be encouraged to get involved in all aspects of IT. Using good judgment to raise queries and to seek guidance is essential.

Whilst we envisage the post will be based in our Manchester office. We operate a blended flexible working model, allowing co-owners choice, freedom, and flexibility as to where, when and how they work, balancing personal, team and client requirements. We are happy to talk about flexible working options in more detail during the recruitment process.

Turley is an employee-owned business and is one of the largest planning and development consultancies in the UK. We offer an excellent remuneration and flexible benefits package including medical insurance, pension, ownership dividend and performance-related bonus.

Please apply in confidence by following the Apply Now link or email, providing your CV and a covering letter with details of your current salary.

No agency interest please.

The successful candidate must have permission to work in the UK by the start of their employment.

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