Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
My market leading Client is urgently recruiting for a skilled IT Desktop Support Engineer to join their team on a 6-month contract basis. The successful candidate will be responsible for providing first and second-line support for desktop hardware, peripherals, printers, and telecom facilities. Additionally, they will be involved in the relocation and installation of IT equipment during office moves, as well as the delivery and support of desktop applications. Provide first and second-line support for desktop hardware, including PCs, laptops, peripheral equipment, printers, and telecom facilities. Relocate and install IT equipment during office moves, ensuring minimal disruption to operations. Deliver and support desktop applications, troubleshooting issues and providing guidance to end-users. Utilise Windows Autopilot as a modern OS Deployment solution, with a strong understanding of the mechanics and processes for developing end-to-end provisioning processes through MS Intune. Manage images, software development, and patching within Windows and Mac OS environments. Collaborate with cross-functional teams to identify and implement improvements to IT infrastructure and processes. Maintain accurate documentation and records of support activities and configurations. Requirements: Proven experience in providing first and second-line support for desktop hardware and applications. Familiarity with Windows Autopilot and MS Intune for OS deployment and provisioning processes. Strong understanding of Windows and Mac OS environments. Excellent troubleshooting and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. Bachelor's degree in Computer Science, Information Technology, or related field preferred. Please send an up to date CV for an immediate response and more information on a fantastic role with truly great Client.
Apr 19, 2024
Contractor
My market leading Client is urgently recruiting for a skilled IT Desktop Support Engineer to join their team on a 6-month contract basis. The successful candidate will be responsible for providing first and second-line support for desktop hardware, peripherals, printers, and telecom facilities. Additionally, they will be involved in the relocation and installation of IT equipment during office moves, as well as the delivery and support of desktop applications. Provide first and second-line support for desktop hardware, including PCs, laptops, peripheral equipment, printers, and telecom facilities. Relocate and install IT equipment during office moves, ensuring minimal disruption to operations. Deliver and support desktop applications, troubleshooting issues and providing guidance to end-users. Utilise Windows Autopilot as a modern OS Deployment solution, with a strong understanding of the mechanics and processes for developing end-to-end provisioning processes through MS Intune. Manage images, software development, and patching within Windows and Mac OS environments. Collaborate with cross-functional teams to identify and implement improvements to IT infrastructure and processes. Maintain accurate documentation and records of support activities and configurations. Requirements: Proven experience in providing first and second-line support for desktop hardware and applications. Familiarity with Windows Autopilot and MS Intune for OS deployment and provisioning processes. Strong understanding of Windows and Mac OS environments. Excellent troubleshooting and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. Bachelor's degree in Computer Science, Information Technology, or related field preferred. Please send an up to date CV for an immediate response and more information on a fantastic role with truly great Client.
Required: 2 line Support experience, Apple Mac / MacOS, Windows, M365, Networking, Client-centric approach Working for a growing Managed Service Provider, as an IT Support Technician, you will be responsible for providing on-site support for a key client within the Financial services sector. Based at the client HQ, you will provide Level 2 support across the whole estate, whilst also providing the highest level of customer service. Key is your Apple Mac / MacOS experience - this is absoloutely essential as one of your core stengths! Working to stringent SLAs, it is essential that you provide a significant contribution to the team, triaging and resolving incidents from the ticketing system, as well as documenting solutions as you go. The company has a high work ethic and strives for a high-performance culture and it is therefore essential that you hold the same outlook and that you are committed to continuous improvement. Key Responsibilities Manage and prioritise support tickets, ensuring you adhere to SLA targets Deliver exceptional customer service Maintain comprehensive ticket records Escalation of support issues as necessary and when appropriate Help upskills more Junior staff including Helpdesk Analysts A Client-First attitude: creating strong working relationships with all levels of staff on the client site, going out of your way to proactively manage support issues Documentation: Includes update client documentation to reflect system changes and devising training solutions in order to address common issues Required Skills and Experience Excellent knowledge of Apple Mac issues - fault diagnosis & resolution Strong knowledge of Windows Desktop and Windows Server environments, MS 365, Google products, networking including DHCP, DNS, IP and VLANs and networking hardware, switches, routers, etc; Experience using ticketing systems and knowledge of ServiceNow / Autotask Excellent problem-solving skills Personal skills & attributes must include Exceptional communication skills, the ability to build strong work relationships, Client-first ethic, ultra professional and proactive If you are a dynamic, personable IT Support Technician with strong skills and an even stronger work ethic, then my client would like to speak with you! In return, they can offer a fantastic work environment with excellent opportunities for career development. Please note that this role is based 5 days on site in Central London. Due to the amount of application received, we can only respond to those that meet this criteria.
Apr 19, 2024
Full time
Required: 2 line Support experience, Apple Mac / MacOS, Windows, M365, Networking, Client-centric approach Working for a growing Managed Service Provider, as an IT Support Technician, you will be responsible for providing on-site support for a key client within the Financial services sector. Based at the client HQ, you will provide Level 2 support across the whole estate, whilst also providing the highest level of customer service. Key is your Apple Mac / MacOS experience - this is absoloutely essential as one of your core stengths! Working to stringent SLAs, it is essential that you provide a significant contribution to the team, triaging and resolving incidents from the ticketing system, as well as documenting solutions as you go. The company has a high work ethic and strives for a high-performance culture and it is therefore essential that you hold the same outlook and that you are committed to continuous improvement. Key Responsibilities Manage and prioritise support tickets, ensuring you adhere to SLA targets Deliver exceptional customer service Maintain comprehensive ticket records Escalation of support issues as necessary and when appropriate Help upskills more Junior staff including Helpdesk Analysts A Client-First attitude: creating strong working relationships with all levels of staff on the client site, going out of your way to proactively manage support issues Documentation: Includes update client documentation to reflect system changes and devising training solutions in order to address common issues Required Skills and Experience Excellent knowledge of Apple Mac issues - fault diagnosis & resolution Strong knowledge of Windows Desktop and Windows Server environments, MS 365, Google products, networking including DHCP, DNS, IP and VLANs and networking hardware, switches, routers, etc; Experience using ticketing systems and knowledge of ServiceNow / Autotask Excellent problem-solving skills Personal skills & attributes must include Exceptional communication skills, the ability to build strong work relationships, Client-first ethic, ultra professional and proactive If you are a dynamic, personable IT Support Technician with strong skills and an even stronger work ethic, then my client would like to speak with you! In return, they can offer a fantastic work environment with excellent opportunities for career development. Please note that this role is based 5 days on site in Central London. Due to the amount of application received, we can only respond to those that meet this criteria.
1st Line Support Technician 20,000- 24,000 Harrogate I'm currently recruiting for a 1st Line Support Technician based at my clients Harrogate office on a full time permanent basis. They're looking for someone that has 1+ years experience, this could be a recent IT graduate/ someone that has just completed an IT apprenticeship or 1 years professional employment. If you have a skillset inclusive of the below, we would love to hear from you: Experience with Active Directory and password resets Knowledge of group policy Experience with M365 applications Knowledge of Windows Server/ Exchange Server Basic networking understanding- DNS, DHCP, TCP/IP Your responsibilities include: Serving as first point of contact for all clients/ internal staff members attempting resolution and escalating to the relevant team where necessary Provide remote assistance to users Diagnose and troubleshoot hardware/ software and networking queries Provide clear and accurate information in a friendly and approachable manner You will join a growing and dynamic service desk team, gaining support from your assigned team leader with various progression routes including being fast tracked to Technical Support Analyst, Senior IT Engineer, Modern Workplace Engineer, Projects Engineer, Field Engineer and other managerial roles. Apply now! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
1st Line Support Technician 20,000- 24,000 Harrogate I'm currently recruiting for a 1st Line Support Technician based at my clients Harrogate office on a full time permanent basis. They're looking for someone that has 1+ years experience, this could be a recent IT graduate/ someone that has just completed an IT apprenticeship or 1 years professional employment. If you have a skillset inclusive of the below, we would love to hear from you: Experience with Active Directory and password resets Knowledge of group policy Experience with M365 applications Knowledge of Windows Server/ Exchange Server Basic networking understanding- DNS, DHCP, TCP/IP Your responsibilities include: Serving as first point of contact for all clients/ internal staff members attempting resolution and escalating to the relevant team where necessary Provide remote assistance to users Diagnose and troubleshoot hardware/ software and networking queries Provide clear and accurate information in a friendly and approachable manner You will join a growing and dynamic service desk team, gaining support from your assigned team leader with various progression routes including being fast tracked to Technical Support Analyst, Senior IT Engineer, Modern Workplace Engineer, Projects Engineer, Field Engineer and other managerial roles. Apply now! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
We have an exciting opportunity for an experienced IT Support Technician to join a world-class process and packaging company within Aerosols, Coatings and Pharmaceutical industries. Company Benefits- 22K DOE, 33 Days Holiday Entitlement, Pension, Company Events, Annual Bonus, Free Parking, Development & Training IT Support Technician - Responsibilities include: Provide 1st line support for users to ensure they can continue with their daily tasks Support 2nd line support services Follow IT Processes to maintain high quality of service Assist the implementation and development of IT services IT Support Technician - Requirements include: Knowledge of computer, network components and their functions Administrative knowledge of Microsoft windows 10 client OS Experience of Microsoft office applications CompTIA A+ / ITF+ or similar IT Support Technician Schedule- Monday - Friday If you do not meet all of the requirements for this position, still apply. If you think you can bring value to this role, then we want to hear from you or perhaps someone you have in mind. If you do not hear back from us within one week, it is likely you have been unsuccessful on this occasion. However, we will endeavour to find you another opportunity should this be the case and look forward to receiving your application. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
We have an exciting opportunity for an experienced IT Support Technician to join a world-class process and packaging company within Aerosols, Coatings and Pharmaceutical industries. Company Benefits- 22K DOE, 33 Days Holiday Entitlement, Pension, Company Events, Annual Bonus, Free Parking, Development & Training IT Support Technician - Responsibilities include: Provide 1st line support for users to ensure they can continue with their daily tasks Support 2nd line support services Follow IT Processes to maintain high quality of service Assist the implementation and development of IT services IT Support Technician - Requirements include: Knowledge of computer, network components and their functions Administrative knowledge of Microsoft windows 10 client OS Experience of Microsoft office applications CompTIA A+ / ITF+ or similar IT Support Technician Schedule- Monday - Friday If you do not meet all of the requirements for this position, still apply. If you think you can bring value to this role, then we want to hear from you or perhaps someone you have in mind. If you do not hear back from us within one week, it is likely you have been unsuccessful on this occasion. However, we will endeavour to find you another opportunity should this be the case and look forward to receiving your application. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
IT Technician £15.10ph Inside IR35 On-site in Hatfield Our client is in need of an IT Technician to join their existing project team. This is NOT a typical user based support role, this is more focused on the inspection and testing of devices, such as laptops, desktops, screens and hand held devices. Tasks will include, sorting and filtration of devices, visually inspecting and testing for faults. Other tasks will include general admin, scanning and documentation. A general understanding of IT or coming from an IT background would be beneficial. If you feel this is a good match then please click through to apply. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Full time
IT Technician £15.10ph Inside IR35 On-site in Hatfield Our client is in need of an IT Technician to join their existing project team. This is NOT a typical user based support role, this is more focused on the inspection and testing of devices, such as laptops, desktops, screens and hand held devices. Tasks will include, sorting and filtration of devices, visually inspecting and testing for faults. Other tasks will include general admin, scanning and documentation. A general understanding of IT or coming from an IT background would be beneficial. If you feel this is a good match then please click through to apply. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
(Senior) BIM Support Technician - London - Permanent - Up to £44,000 Per Annum (£55,000 for Senior)ARM are working with a well-known Consultancy, looking for an BIM Support Technician or Senior BIM Support Technician to join their established team in London. About You:You will be Proficient in Building Information Modelling (BIM)You will have experience of the various RIBA stages of Work.You will have previous experience using Navisworks.You will have experience supporting Revit/AutoCAD applicationsWhat you will be doing:In this position, you will be tasked with the day to day support for the Revit/AutoCAD applications whilst working with the 'Head of BIM' in implementing and maintaining project plans and federation of stakeholder models. You will also look to provide support around Model Management including BIM Planning, coordination and collaboration. This is a full-time permanent role, on a flexible and hybrid working basis with 3 days in the office and 2 days from home per week.The rate of Pay for the Architectural Technologist will be up to £45,000 Per Annum whereas the Senior will be up to £55,000. Our benefits package includes: Annual leave increasing with long service Life assurance Study sponsorship with paid study leave Employee assistance programme Season ticket loansPlus many more great benefits. We can only consider applications from those who are eligible to work in the UK for this position.For more information on this exciting position, please contact George Wilson at ARM on or email your CV Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 19, 2024
Full time
(Senior) BIM Support Technician - London - Permanent - Up to £44,000 Per Annum (£55,000 for Senior)ARM are working with a well-known Consultancy, looking for an BIM Support Technician or Senior BIM Support Technician to join their established team in London. About You:You will be Proficient in Building Information Modelling (BIM)You will have experience of the various RIBA stages of Work.You will have previous experience using Navisworks.You will have experience supporting Revit/AutoCAD applicationsWhat you will be doing:In this position, you will be tasked with the day to day support for the Revit/AutoCAD applications whilst working with the 'Head of BIM' in implementing and maintaining project plans and federation of stakeholder models. You will also look to provide support around Model Management including BIM Planning, coordination and collaboration. This is a full-time permanent role, on a flexible and hybrid working basis with 3 days in the office and 2 days from home per week.The rate of Pay for the Architectural Technologist will be up to £45,000 Per Annum whereas the Senior will be up to £55,000. Our benefits package includes: Annual leave increasing with long service Life assurance Study sponsorship with paid study leave Employee assistance programme Season ticket loansPlus many more great benefits. We can only consider applications from those who are eligible to work in the UK for this position.For more information on this exciting position, please contact George Wilson at ARM on or email your CV Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Are you an experienced IT Technician looking for your next position? Our client, a market leading education technology provider, are seeking an IT Technician to join their team. This exciting opportunity involves looking after multiple sites based in the Liverpool area where you'll be responsible for overseeing multiple schools IT. To be a great fit for this role you must have around 3 years experience in a similar IT Support role and have had exposure to the tech below Responsibilities: Making regular visits to school sites in the Liverpool area Visits can vary from IT Networking through to end user support requests Complete and escalate incoming requests remote and face to face on site Participate in project work Work closely with other departments to help with the consultancy side of the client work Skills required: Good personal presentation and communication skills Experience of desktop support -Windows/Mac Office 365 setup / administration Firewall knowledge and experience Active Directory and Azure AD experience InTune device Management VMware and Hyper-V experience (Desirable) Windows Server Previous educational experience or relevant qualifications are a bonus Full UK License and access to own car Benefits: Training and Development plans Certifications paid for Allocated free time for personal learning Company laptop and phone Business fuel allowance (45p per mile) Monday - Friday (8:00am - 5:30pm) Hybrid - Home based and Client Visits in Liverpool Job Title: IT Technician Salary: GBP 23,000 - 29,000 DOE Location: 75% site based in the Liverpool and 25% based from home We are looking for a team player with a can-do attitude who is eager to take on new challenges and help drive the business forward. If you are passionate about technology and have the desire to work for a leading company, then we want to hear from you! URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV or get in touch with me on . BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Are you an experienced IT Technician looking for your next position? Our client, a market leading education technology provider, are seeking an IT Technician to join their team. This exciting opportunity involves looking after multiple sites based in the Liverpool area where you'll be responsible for overseeing multiple schools IT. To be a great fit for this role you must have around 3 years experience in a similar IT Support role and have had exposure to the tech below Responsibilities: Making regular visits to school sites in the Liverpool area Visits can vary from IT Networking through to end user support requests Complete and escalate incoming requests remote and face to face on site Participate in project work Work closely with other departments to help with the consultancy side of the client work Skills required: Good personal presentation and communication skills Experience of desktop support -Windows/Mac Office 365 setup / administration Firewall knowledge and experience Active Directory and Azure AD experience InTune device Management VMware and Hyper-V experience (Desirable) Windows Server Previous educational experience or relevant qualifications are a bonus Full UK License and access to own car Benefits: Training and Development plans Certifications paid for Allocated free time for personal learning Company laptop and phone Business fuel allowance (45p per mile) Monday - Friday (8:00am - 5:30pm) Hybrid - Home based and Client Visits in Liverpool Job Title: IT Technician Salary: GBP 23,000 - 29,000 DOE Location: 75% site based in the Liverpool and 25% based from home We are looking for a team player with a can-do attitude who is eager to take on new challenges and help drive the business forward. If you are passionate about technology and have the desire to work for a leading company, then we want to hear from you! URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV or get in touch with me on . BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
Working with the IT team you will be involved in providing general IT support for users alongside, implementing changes to our existing bespoke software. As part of the development aspect of your role you will be involved in all stages of the cycle from assisting with identifying user requirements through, planning, development and testing allowing you to gain knowledge of all aspect of computer use within the company. For suitable candidates, the company would provide funding for a relevant course at a suitable college or university. This will allow a suitable candidate to get paid while gaining knowledge and obtain greater qualifications with no worry about future debt. Key Responsibilities: Answer telephone calls to the IT department providing 1st line technical support to staff. Undertake routine maintenance to computer systems. Develop new features for our in-house software applications. Undertake software testing on internally developed applications. Any other duties required to assist the IT team. Required Skills: Good computer skills preferably shown via a GCSE in computer science or an equivalent course. Good knowledge of Microsoft applications including Windows, Excel and Outlook. Knowledge of computer programming (in particular Visual Basic or C#) would be an advantage, but training will be provided. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours: 5 hours Monday to Friday, flexible working hours Benefits: Great starting salary with yearly advancements. Profit related bonus scheme, tax free. Branded workwear allowance. Able to access a host of additional entitlements through a benefit portal. On site parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 19, 2024
Full time
Working with the IT team you will be involved in providing general IT support for users alongside, implementing changes to our existing bespoke software. As part of the development aspect of your role you will be involved in all stages of the cycle from assisting with identifying user requirements through, planning, development and testing allowing you to gain knowledge of all aspect of computer use within the company. For suitable candidates, the company would provide funding for a relevant course at a suitable college or university. This will allow a suitable candidate to get paid while gaining knowledge and obtain greater qualifications with no worry about future debt. Key Responsibilities: Answer telephone calls to the IT department providing 1st line technical support to staff. Undertake routine maintenance to computer systems. Develop new features for our in-house software applications. Undertake software testing on internally developed applications. Any other duties required to assist the IT team. Required Skills: Good computer skills preferably shown via a GCSE in computer science or an equivalent course. Good knowledge of Microsoft applications including Windows, Excel and Outlook. Knowledge of computer programming (in particular Visual Basic or C#) would be an advantage, but training will be provided. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours: 5 hours Monday to Friday, flexible working hours Benefits: Great starting salary with yearly advancements. Profit related bonus scheme, tax free. Branded workwear allowance. Able to access a host of additional entitlements through a benefit portal. On site parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Position: Customer Support Technician Our engineering industry client is seeking an experienced Customer Support Technician. . The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using our software. Perform software testing to identify bugs, glitches, and potential improvements before product release Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Guide customers through the resolution process, ensuring clear communication and understanding. Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system. Collaborate with other team members to escalate complex issues and ensure timely resolution. Maintain a high level of professionalism and customer service at all times. Keep up-to-date with product knowledge, technology trends, and best practices in customer support. Assist in creating and updating support documentation, manuals, and knowledge base articles. Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Experience using CRM systems for case logging and management. Excellent communication skills, both verbal and written. Ability to interact confidently and effectively with customers of all technical levels. Demonstrated patience, empathy, and professionalism when dealing with customers. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Flexibility to work in a dynamic and fast-paced environment
Apr 19, 2024
Full time
Position: Customer Support Technician Our engineering industry client is seeking an experienced Customer Support Technician. . The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using our software. Perform software testing to identify bugs, glitches, and potential improvements before product release Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Guide customers through the resolution process, ensuring clear communication and understanding. Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system. Collaborate with other team members to escalate complex issues and ensure timely resolution. Maintain a high level of professionalism and customer service at all times. Keep up-to-date with product knowledge, technology trends, and best practices in customer support. Assist in creating and updating support documentation, manuals, and knowledge base articles. Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Experience using CRM systems for case logging and management. Excellent communication skills, both verbal and written. Ability to interact confidently and effectively with customers of all technical levels. Demonstrated patience, empathy, and professionalism when dealing with customers. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Flexibility to work in a dynamic and fast-paced environment
We have an exciting opportunity for a Design & Technical Trainee to join our team within Vistry Bristol North East, at our Bristol Office. As our Design & Technical Trainee you will provide administrative support to the technical team in the planning, co-ordination, and design functions on each allocated project from tender to post contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Completion of Construction Design and Build Technician Apprenticeship Level 4 Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A minimum of a Level 3/BTEC Diploma/2 A Levels Excellent attention to detail Confident at engaging with our stakeholders with a professional communication style Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word Able to work on your own initiative Full UK driving licence (desirable) More about the Design & Technical Trainee role Identification of client requirements in construction projects Identification of health and safety risks in the design of projects Checking of compliance with regulations on a construction project The minimisation of the environmental impact of construction projects Assisting architects with the development of detailed design on a construction project Co-ordinate design information on a construction project Monitoring of quality on a construction project Assisting commercial staff with the monitoring of costs on a construction project Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 19, 2024
Full time
We have an exciting opportunity for a Design & Technical Trainee to join our team within Vistry Bristol North East, at our Bristol Office. As our Design & Technical Trainee you will provide administrative support to the technical team in the planning, co-ordination, and design functions on each allocated project from tender to post contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Completion of Construction Design and Build Technician Apprenticeship Level 4 Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A minimum of a Level 3/BTEC Diploma/2 A Levels Excellent attention to detail Confident at engaging with our stakeholders with a professional communication style Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word Able to work on your own initiative Full UK driving licence (desirable) More about the Design & Technical Trainee role Identification of client requirements in construction projects Identification of health and safety risks in the design of projects Checking of compliance with regulations on a construction project The minimisation of the environmental impact of construction projects Assisting architects with the development of detailed design on a construction project Co-ordinate design information on a construction project Monitoring of quality on a construction project Assisting commercial staff with the monitoring of costs on a construction project Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Role: IT Desktop Support Engineer Sector: Education Group Location: West London - Fully Onsite Package: Up-to £32,000, 24% Pension Overview: An Education Group based in West London is growing its IT team to manage the increasing volume of users, tickets, project work, and more! This role provides a brilliant opportunity to work with cloud platforms, applications, servers, desktops, network equipment, deployment tools, and much more Benefits: Excellent Holidays / Formal Training / 24% Pension / Career Progression / Flexible Hours Key Responsibilities: Provide technical support to end-users, including troubleshooting hardware and software issues. Install, configure, and maintain Windows OS (Windows 10 & 11) Office 365 administration - User account setups & support, licencing, on/off boarding User administration through Active Directory and Group Policy Set up and maintain printers, scanners, and other peripheral devices. Manage and support mobile devices (e.g., tablets, laptops) within the organization. Deploy and manage applications using Intune/Endpoint Manager and SCCM Collaborate with IT team members to implement new technologies and solutions. Document support activities, including resolutions and troubleshooting steps. Assist with basic network support tasks, including connectivity issues and network troubleshooting. Requirements: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Proven experience in desktop support or a similar role. Strong knowledge of Windows operating systems (Windows 10/11) and Office 365 applications. Experience with hardware setups, including desktops, laptops, printers, and peripherals. Basic understanding of networking concepts and protocols. Familiarity with mobile device management (MDM) solutions, for eg., Intune or AutoPilot Ability to troubleshoot technical issues and provide timely resolutions. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus. HOW TO APPLY: Click appply ASAP to be considered for interviews Interviews are being held as of 09/04/24 In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Role: IT Desktop Support Engineer Sector: Education Group Location: West London - Fully Onsite Package: Up-to £32,000, 24% Pension Overview: An Education Group based in West London is growing its IT team to manage the increasing volume of users, tickets, project work, and more! This role provides a brilliant opportunity to work with cloud platforms, applications, servers, desktops, network equipment, deployment tools, and much more Benefits: Excellent Holidays / Formal Training / 24% Pension / Career Progression / Flexible Hours Key Responsibilities: Provide technical support to end-users, including troubleshooting hardware and software issues. Install, configure, and maintain Windows OS (Windows 10 & 11) Office 365 administration - User account setups & support, licencing, on/off boarding User administration through Active Directory and Group Policy Set up and maintain printers, scanners, and other peripheral devices. Manage and support mobile devices (e.g., tablets, laptops) within the organization. Deploy and manage applications using Intune/Endpoint Manager and SCCM Collaborate with IT team members to implement new technologies and solutions. Document support activities, including resolutions and troubleshooting steps. Assist with basic network support tasks, including connectivity issues and network troubleshooting. Requirements: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Proven experience in desktop support or a similar role. Strong knowledge of Windows operating systems (Windows 10/11) and Office 365 applications. Experience with hardware setups, including desktops, laptops, printers, and peripherals. Basic understanding of networking concepts and protocols. Familiarity with mobile device management (MDM) solutions, for eg., Intune or AutoPilot Ability to troubleshoot technical issues and provide timely resolutions. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus. HOW TO APPLY: Click appply ASAP to be considered for interviews Interviews are being held as of 09/04/24 In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Technician Our engineering industry client is seeking an IT Support Technician. The company provides excellent career progression opportunities. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using our software. Perform software testing to identify bugs, glitches, and potential improvements before product release Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Guide customers through the resolution process, ensuring clear communication and understanding. Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system. Collaborate with other team members to escalate complex issues and ensure timely resolution. Maintain a high level of professionalism and customer service at all times. Keep up-to-date with product knowledge, technology trends, and best practices in customer support. Assist in creating and updating support documentation, manuals, and knowledge base articles. Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Experience using CRM systems for case logging and management. Excellent communication skills, both verbal and written. Ability to interact confidently and effectively with customers of all technical levels. Demonstrated patience, empathy, and professionalism when dealing with customers. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Flexibility to work in a dynamic and fast-paced environment.
Apr 19, 2024
Full time
IT Support Technician Our engineering industry client is seeking an IT Support Technician. The company provides excellent career progression opportunities. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using our software. Perform software testing to identify bugs, glitches, and potential improvements before product release Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Guide customers through the resolution process, ensuring clear communication and understanding. Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system. Collaborate with other team members to escalate complex issues and ensure timely resolution. Maintain a high level of professionalism and customer service at all times. Keep up-to-date with product knowledge, technology trends, and best practices in customer support. Assist in creating and updating support documentation, manuals, and knowledge base articles. Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Experience using CRM systems for case logging and management. Excellent communication skills, both verbal and written. Ability to interact confidently and effectively with customers of all technical levels. Demonstrated patience, empathy, and professionalism when dealing with customers. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Flexibility to work in a dynamic and fast-paced environment.
About us PTS specialise in workplace transformation we create intelligent, more efficient physical and digital spaces. With a rich history spanning four decades, PTS has supported clients globally, offering expertise, independent advice and delivering solutions that drive improved experience, collaboration, productivity, and safe, sustainable environments. We are engaged with some of the world's largest brands, on iconic projects that are shaping the future of how we live and work, and are now growing our multimedia, design & modelling teams. Overview of the Role Design Engineer for the PTS Physical Infrastructure Practice: Working as part of a multi-skilled team, provide structured cabling and telecoms design services to PTS clients. Convert client requirements from concept design to a fully functional solution and manage the tendering process and quality assurance of the installation. Liaise with other consultancies and internal PTS teams to perfect a coordinated design. Always represent PTS in a professional manner and exercise good communication skills with the Client, other design bodies and contractors Description of Duties Prepare and issue RIBA stage 2, 3 and 4 documentation including: plans; elevations, drawings and schedules to exacting standards using PTS in-house formats. Attend Client and design team meetings to provide advice on PI design items and ensure relevant standards are met. Ensure actions arising are tracked and resolved in a timely manner. Liaise with the architectural, mechanical, electrical, security and AV disciplines, etc. to produce coordinated designs. Carry out due diligence on equipment room placement and cable pathways. Prepare equipment room electrical and heat loading reports. Prepare cost estimations using PTS in-house toolsets. Prepare CDM designers' risk assessments. Attend installation team meetings, respond to requests for information and approve technical submittals and drawings. Carry out Equipment Room ready inspections. Carry out witness testing of installations on the Client s behalf. Provide weekly project status updates. Ensure PTS adherence to agreed scope of works raising and tracking change requests. Adopt PTS ISO 9001 quality procedures and ensure they are adhered to. Ensure that technical skills are kept up to-date and continually improved. Ensure proper time recording. Relevant Experience and Qualification Candidates should have experience in a technical structured cabling environment including design; estimation; installation and quality assurance. Understand the complexities of structured cabling installations in construction environments. Previous experience in data centre SCS design and campus distribution is an advantage. Relevant qualifications such as Certified Network Infrastructure Design (CNID ), Certified Network Infrastructure Design Professional (CNIDP ), BICSI Registered Communications Distribution Designer (RCDD), Certified Network Cable Installer (CNCI ), or Certified Network Infrastructure Technician (CNIT ) would be advantageous. Background and Responsibilities The role will suit someone who can meet multiple deadlines, as well as prioritise and thrive under pressure. Ideally candidates will have experience in the construction or IT industry. The successful candidate should have the ability to liaise with and confidently influence stakeholders along with the ability to work across several disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively. Self-motivated Ability to act on own initiative. Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude . Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely based on their relevant aptitudes, skills, and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, gender identification, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.
Apr 19, 2024
Full time
About us PTS specialise in workplace transformation we create intelligent, more efficient physical and digital spaces. With a rich history spanning four decades, PTS has supported clients globally, offering expertise, independent advice and delivering solutions that drive improved experience, collaboration, productivity, and safe, sustainable environments. We are engaged with some of the world's largest brands, on iconic projects that are shaping the future of how we live and work, and are now growing our multimedia, design & modelling teams. Overview of the Role Design Engineer for the PTS Physical Infrastructure Practice: Working as part of a multi-skilled team, provide structured cabling and telecoms design services to PTS clients. Convert client requirements from concept design to a fully functional solution and manage the tendering process and quality assurance of the installation. Liaise with other consultancies and internal PTS teams to perfect a coordinated design. Always represent PTS in a professional manner and exercise good communication skills with the Client, other design bodies and contractors Description of Duties Prepare and issue RIBA stage 2, 3 and 4 documentation including: plans; elevations, drawings and schedules to exacting standards using PTS in-house formats. Attend Client and design team meetings to provide advice on PI design items and ensure relevant standards are met. Ensure actions arising are tracked and resolved in a timely manner. Liaise with the architectural, mechanical, electrical, security and AV disciplines, etc. to produce coordinated designs. Carry out due diligence on equipment room placement and cable pathways. Prepare equipment room electrical and heat loading reports. Prepare cost estimations using PTS in-house toolsets. Prepare CDM designers' risk assessments. Attend installation team meetings, respond to requests for information and approve technical submittals and drawings. Carry out Equipment Room ready inspections. Carry out witness testing of installations on the Client s behalf. Provide weekly project status updates. Ensure PTS adherence to agreed scope of works raising and tracking change requests. Adopt PTS ISO 9001 quality procedures and ensure they are adhered to. Ensure that technical skills are kept up to-date and continually improved. Ensure proper time recording. Relevant Experience and Qualification Candidates should have experience in a technical structured cabling environment including design; estimation; installation and quality assurance. Understand the complexities of structured cabling installations in construction environments. Previous experience in data centre SCS design and campus distribution is an advantage. Relevant qualifications such as Certified Network Infrastructure Design (CNID ), Certified Network Infrastructure Design Professional (CNIDP ), BICSI Registered Communications Distribution Designer (RCDD), Certified Network Cable Installer (CNCI ), or Certified Network Infrastructure Technician (CNIT ) would be advantageous. Background and Responsibilities The role will suit someone who can meet multiple deadlines, as well as prioritise and thrive under pressure. Ideally candidates will have experience in the construction or IT industry. The successful candidate should have the ability to liaise with and confidently influence stakeholders along with the ability to work across several disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively. Self-motivated Ability to act on own initiative. Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude . Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely based on their relevant aptitudes, skills, and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, gender identification, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.
Senior IT Helpdesk Technician 27,000 - 29,500, Permanent, Burgess Hill, 23 days holiday, 37 hours per week We are working with a technology-focused secondary school and Sixth Form looking for a driven IT professional looking to develop their skills whilst working with a broad range of technology. The role will involve providing 2nd line support to staff, students, parents, and other stakeholders and day-to-day administration. Additionally, you will be contributing to the on-going maintenance, monitoring and development of school systems and security. You would be working within a dynamic and supportive team, with the following responsibilities: Monitoring the ticketing system throughout the day and acting as the first point of escalation to the Junior IT Helpdesk technician to support resolving issues Resolving hardware and software support issues as quickly and efficiently as possible Creating software images, re-imaging, or otherwise configuring, hardware for use by stakeholders, and keeping systems up to date through appropriate updates and patches. Supporting staff and parents over the telephone. Liaising with external suppliers and support providers when required. Managing users, privileges, permissions and security in Active Directory, Office 365 and Azure/Entra in accordance with best practice from Microsoft and the school's Cyber Essentials certification Providing support and maintenance to the school's physical and virtual servers using previous experience in Windows Server and VMware (or Hyper-V). Providing troubleshooting, support, maintenance, and performance enhancements to the physical and virtual network infrastructure through a strong knowledge of WAN/LAN, TCP/IP, DNS, DHCP and VLAN. The successful candidate will be working across the following range of technology: Office 365 and Azure AD iOS and MacOS Mobile Device Management (Microsoft Intune) Windows Server (2019/2022) and Desktop (10/11) PowerShell Virtual Servers (vSphere & VMWare) Wired and Wireless Networks (Aruba, Cisco and VLANs) VOIP Telephony (3CX) Filtering, Firewall and VPN (Smoothwall) Active Directory, DNS, DHCP, Group Policy Essential requirements: A minimum of a Level 3 qualification in an IT-related field (such as A levels, BTEC, or a relevant apprenticeship) At least two years' relevant experience preferably in the education sector. Understanding of networking principles Knowledge of Windows 10/11 Desktop Support and Windows Server 2019/2022 Server Active Directory, DNS, DHCP, and Group Policy experience Switching and routing, VLANS, wireless networking experience Mobile Device Management (ideally Microsoft Intune and/or Mosyle) Package 27,000 - 29,500 Permanent 37 hours per week 23 days holiday Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 19, 2024
Full time
Senior IT Helpdesk Technician 27,000 - 29,500, Permanent, Burgess Hill, 23 days holiday, 37 hours per week We are working with a technology-focused secondary school and Sixth Form looking for a driven IT professional looking to develop their skills whilst working with a broad range of technology. The role will involve providing 2nd line support to staff, students, parents, and other stakeholders and day-to-day administration. Additionally, you will be contributing to the on-going maintenance, monitoring and development of school systems and security. You would be working within a dynamic and supportive team, with the following responsibilities: Monitoring the ticketing system throughout the day and acting as the first point of escalation to the Junior IT Helpdesk technician to support resolving issues Resolving hardware and software support issues as quickly and efficiently as possible Creating software images, re-imaging, or otherwise configuring, hardware for use by stakeholders, and keeping systems up to date through appropriate updates and patches. Supporting staff and parents over the telephone. Liaising with external suppliers and support providers when required. Managing users, privileges, permissions and security in Active Directory, Office 365 and Azure/Entra in accordance with best practice from Microsoft and the school's Cyber Essentials certification Providing support and maintenance to the school's physical and virtual servers using previous experience in Windows Server and VMware (or Hyper-V). Providing troubleshooting, support, maintenance, and performance enhancements to the physical and virtual network infrastructure through a strong knowledge of WAN/LAN, TCP/IP, DNS, DHCP and VLAN. The successful candidate will be working across the following range of technology: Office 365 and Azure AD iOS and MacOS Mobile Device Management (Microsoft Intune) Windows Server (2019/2022) and Desktop (10/11) PowerShell Virtual Servers (vSphere & VMWare) Wired and Wireless Networks (Aruba, Cisco and VLANs) VOIP Telephony (3CX) Filtering, Firewall and VPN (Smoothwall) Active Directory, DNS, DHCP, Group Policy Essential requirements: A minimum of a Level 3 qualification in an IT-related field (such as A levels, BTEC, or a relevant apprenticeship) At least two years' relevant experience preferably in the education sector. Understanding of networking principles Knowledge of Windows 10/11 Desktop Support and Windows Server 2019/2022 Server Active Directory, DNS, DHCP, and Group Policy experience Switching and routing, VLANS, wireless networking experience Mobile Device Management (ideally Microsoft Intune and/or Mosyle) Package 27,000 - 29,500 Permanent 37 hours per week 23 days holiday Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
We are delighted to be working with this company situated just outside Birmingham. They are recruiting for an IT Techncian to join their growing team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Developing and maintaining the IT systems Providing 1st and 2nd line support for more complex issues Microsoft and Mac OS system administration Assisting with the deployment of computers and peripherals Undertake and be involved in IT project work Being the first point of contact for technical issues The successful candidate will have: Experience in similar role (2+ years') Proficient in SharePoint, Azure Active Directory and O365 Excellent troubleshooting abilities Strong communication skills Excellent attention to detail and organisational skills Full UK Driving Licence (Essential) If this role looks like your next challenge, please contact Sam ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
Apr 19, 2024
Full time
We are delighted to be working with this company situated just outside Birmingham. They are recruiting for an IT Techncian to join their growing team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Developing and maintaining the IT systems Providing 1st and 2nd line support for more complex issues Microsoft and Mac OS system administration Assisting with the deployment of computers and peripherals Undertake and be involved in IT project work Being the first point of contact for technical issues The successful candidate will have: Experience in similar role (2+ years') Proficient in SharePoint, Azure Active Directory and O365 Excellent troubleshooting abilities Strong communication skills Excellent attention to detail and organisational skills Full UK Driving Licence (Essential) If this role looks like your next challenge, please contact Sam ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
IT Support Technician - MC269022 IT Support Technician required based in Laindon, Essex in a purpose-built design, engineering and headquarters building with 70 employees at this site. IT Support Technician Position Overview Provide 1st line support for users to ensure they can continue with their daily tasks: - Respond to support requests - Assist users with application operations - Resolve 1st line support issues - Connect with 3rd party service providers - Assist the with 2nd line support issues Follow IT processes to help maintain a high quality of service: - Ensure routine assignments are completed - Maintain support events and feedback records - Review process performance Assist with the implementation and development of IT resources: - Assist with the physical side of operations - Be prepared to work outside office hours Participate and engage with IT team interactions and contribute to the group effort: - Attend team meetings - Communicate any ideas or concerns - Assist with strategic decision making - Assist with process development Assist with encouraging a healthy environment for the IT department: - Keep department areas clean and tidy - Ensure the IT inventory is organised - Arrange and complete WEEE collections IT Support Technician Position Requirements Experience - Knowledge of computer, network components and their functions - Administrative knowledge of Microsoft windows 10 client OS - Experience of Microsoft office applications Record of achievement An IT qualification to demonstrate skillset, minimum requirement: - - CompTIA IT Fundamentals (ITF+) certification or equivalent Skills The successful candidate will have access to various development resources to build on their current IT skills and experience. In addition, the candidate should demonstrate the following: - - Fault finding and problem solving - Installationdministration of windows operating system and applications - Proficient with operating Microsoft Office applications IT Support Technician Position Remuneration Salary dependent on experience Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Apr 19, 2024
Full time
IT Support Technician - MC269022 IT Support Technician required based in Laindon, Essex in a purpose-built design, engineering and headquarters building with 70 employees at this site. IT Support Technician Position Overview Provide 1st line support for users to ensure they can continue with their daily tasks: - Respond to support requests - Assist users with application operations - Resolve 1st line support issues - Connect with 3rd party service providers - Assist the with 2nd line support issues Follow IT processes to help maintain a high quality of service: - Ensure routine assignments are completed - Maintain support events and feedback records - Review process performance Assist with the implementation and development of IT resources: - Assist with the physical side of operations - Be prepared to work outside office hours Participate and engage with IT team interactions and contribute to the group effort: - Attend team meetings - Communicate any ideas or concerns - Assist with strategic decision making - Assist with process development Assist with encouraging a healthy environment for the IT department: - Keep department areas clean and tidy - Ensure the IT inventory is organised - Arrange and complete WEEE collections IT Support Technician Position Requirements Experience - Knowledge of computer, network components and their functions - Administrative knowledge of Microsoft windows 10 client OS - Experience of Microsoft office applications Record of achievement An IT qualification to demonstrate skillset, minimum requirement: - - CompTIA IT Fundamentals (ITF+) certification or equivalent Skills The successful candidate will have access to various development resources to build on their current IT skills and experience. In addition, the candidate should demonstrate the following: - - Fault finding and problem solving - Installationdministration of windows operating system and applications - Proficient with operating Microsoft Office applications IT Support Technician Position Remuneration Salary dependent on experience Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Employer Description: Wellington College is one of the UK's - and indeed the world's - great coeducational boarding and day schools. The College is set in 400 acres of beautiful parkland and is home to a blend of breath taking original architecture and modern state-of-the-art facilities to provide the best possible educational environment for our pupils. The school was founded in 1853 as the living memorial to the Duke of Wellington, described by Queen Victoria as "the greatest man this country has ever produced". Overview: We are looking for a bright, enthusiastic, and hardworking individual with a genuine desire to learn and to build a career in technology, you will have a can-do attitude and not be afraid to ask questions. Your exact duties will vary but you will need to show you can work with a team or member of staff to handle various tasks. The aims of the apprenticeship are: For an individual to gain a nationally recognised qualification. To enhance knowledge & understanding of working in a busy workplace. To gain recognition for competencies used in a workplace. To develop and demonstrate the under pinning knowledge required in this role. Provide a foundation for further development. The Role and Duties: Work alongside experienced ITS Helpdesk team whilst learning all aspects of the role. Learn to prioritise and resolve helpdesk calls logged from all users to a satisfactory completion, ensuring a high quality, prompt and polite user experience is given at all times. Escalate support calls to other members of the ITS team, aiding them in problem resolution. Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and projectors etc.). Assist with hardware and software installations. To ensure accurate record keeping using IT systems. To follow instructions and procedures within the ICT Service. Change Printer toner when required and assist with College reprographics. What we are looking for: Education Attainment 5+ GCSE A - C, 4-9 or equivalent (English and Maths essential). A Level / BTEC or equivalent qualification IT/Computing related preferred. Skills and Personal Qualities Excellent communication skills to enable effective dialogue with colleagues, staff, visitors and where applicable, pupils. Organised and self-motivated, with a proven record for meeting targets and deadlines. Able to perform well, maintain professionalism, display patience and politeness whilst under pressure. Dedicated team-player, who strives for excellence and leads by example. Tactful and discreet, whilst mindful of observing Safeguarding and professional standards. Displays a smart and professional appearance, representing the College in a positive manner. Reliable and stable. Well-developed problem solving skills. Enthusiastic, with an eagerness to learn new skills and a commitment to personal continuous professional development. Entry requirements for the Apprenticeship: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC ; Salary: £18,018 for the first 12 months, Rising to £22,308 for the remainder of the apprenticeship. Working Hours: per week, Monday to Friday, 8:30am - 4:30pm Saturdays (term-time only) 8:30-12:30, shift pattern amongst team members. Overtime paid for each Saturday ; Company Benefits: Free lunch whilst on duty Subsidised membership to the onsite Wellington Health and Fitness Club Generous Holiday allocation Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important Information: Our apprenticeships are the
Apr 19, 2024
Full time
Employer Description: Wellington College is one of the UK's - and indeed the world's - great coeducational boarding and day schools. The College is set in 400 acres of beautiful parkland and is home to a blend of breath taking original architecture and modern state-of-the-art facilities to provide the best possible educational environment for our pupils. The school was founded in 1853 as the living memorial to the Duke of Wellington, described by Queen Victoria as "the greatest man this country has ever produced". Overview: We are looking for a bright, enthusiastic, and hardworking individual with a genuine desire to learn and to build a career in technology, you will have a can-do attitude and not be afraid to ask questions. Your exact duties will vary but you will need to show you can work with a team or member of staff to handle various tasks. The aims of the apprenticeship are: For an individual to gain a nationally recognised qualification. To enhance knowledge & understanding of working in a busy workplace. To gain recognition for competencies used in a workplace. To develop and demonstrate the under pinning knowledge required in this role. Provide a foundation for further development. The Role and Duties: Work alongside experienced ITS Helpdesk team whilst learning all aspects of the role. Learn to prioritise and resolve helpdesk calls logged from all users to a satisfactory completion, ensuring a high quality, prompt and polite user experience is given at all times. Escalate support calls to other members of the ITS team, aiding them in problem resolution. Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and projectors etc.). Assist with hardware and software installations. To ensure accurate record keeping using IT systems. To follow instructions and procedures within the ICT Service. Change Printer toner when required and assist with College reprographics. What we are looking for: Education Attainment 5+ GCSE A - C, 4-9 or equivalent (English and Maths essential). A Level / BTEC or equivalent qualification IT/Computing related preferred. Skills and Personal Qualities Excellent communication skills to enable effective dialogue with colleagues, staff, visitors and where applicable, pupils. Organised and self-motivated, with a proven record for meeting targets and deadlines. Able to perform well, maintain professionalism, display patience and politeness whilst under pressure. Dedicated team-player, who strives for excellence and leads by example. Tactful and discreet, whilst mindful of observing Safeguarding and professional standards. Displays a smart and professional appearance, representing the College in a positive manner. Reliable and stable. Well-developed problem solving skills. Enthusiastic, with an eagerness to learn new skills and a commitment to personal continuous professional development. Entry requirements for the Apprenticeship: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC ; Salary: £18,018 for the first 12 months, Rising to £22,308 for the remainder of the apprenticeship. Working Hours: per week, Monday to Friday, 8:30am - 4:30pm Saturdays (term-time only) 8:30-12:30, shift pattern amongst team members. Overtime paid for each Saturday ; Company Benefits: Free lunch whilst on duty Subsidised membership to the onsite Wellington Health and Fitness Club Generous Holiday allocation Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important Information: Our apprenticeships are the