Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Job Title: 2nd Line Engineer Location: Loughborough Salary: Up to £35,000 DOE We're on the lookout for a skilled 2nd Line Engineer with a passion for technology to bolster our client's team in Loughborough. In this hybrid role, you'll be at the forefront of ensuring our clients' IT systems operate seamlessly. Your expertise will be instrumental in addressing complex technical challenges and providing robust support solutions. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Mar 29, 2024
Full time
Job Title: 2nd Line Engineer Location: Loughborough Salary: Up to £35,000 DOE We're on the lookout for a skilled 2nd Line Engineer with a passion for technology to bolster our client's team in Loughborough. In this hybrid role, you'll be at the forefront of ensuring our clients' IT systems operate seamlessly. Your expertise will be instrumental in addressing complex technical challenges and providing robust support solutions. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Mar 29, 2024
Full time
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Role: 2nd Line Support Engineer Location: Aylesbury Salary: Up to 30,000 D.O.E Industry: Internal and External Interviewing Immediately - Apply Now This award-winning IT company have been providing expert IT solutions in the market for over 25 years. Now, they are looking to strengthen their 2nd Line team to deal with their escalations, installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. Key Responsibilities: Provide 2nd Line technical support and assistance in response to customer queries and requests Diagnose and troubleshoot technical issues Monitor, diagnose, and resolve customer incidents Provide technical support and advice to customers Identify and escalate customer incidents to other technical departments Monitor and maintain customer systems and networks Maintain accurate and up-to-date customer records Provide customer training and advice on system usage Maintain customer service levels We are looking for someone with the following skills: Active Directory & Group Policy Office365 DNS / DHCP / TCP/IP Windows Server Windows Operating Systems Networking - Routers & switches APPLY OR SEND YOUR CV DIRECT TO - thomas com - (phone number removed). This role would be suitable for: Helpdesk Support, Application Support, 2nd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support, Software Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Role: 2nd Line Support Engineer Location: Aylesbury Salary: Up to 30,000 D.O.E Industry: Internal and External Interviewing Immediately - Apply Now This award-winning IT company have been providing expert IT solutions in the market for over 25 years. Now, they are looking to strengthen their 2nd Line team to deal with their escalations, installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. Key Responsibilities: Provide 2nd Line technical support and assistance in response to customer queries and requests Diagnose and troubleshoot technical issues Monitor, diagnose, and resolve customer incidents Provide technical support and advice to customers Identify and escalate customer incidents to other technical departments Monitor and maintain customer systems and networks Maintain accurate and up-to-date customer records Provide customer training and advice on system usage Maintain customer service levels We are looking for someone with the following skills: Active Directory & Group Policy Office365 DNS / DHCP / TCP/IP Windows Server Windows Operating Systems Networking - Routers & switches APPLY OR SEND YOUR CV DIRECT TO - thomas com - (phone number removed). This role would be suitable for: Helpdesk Support, Application Support, 2nd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support, Software Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Mar 28, 2024
Full time
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Ashby Computer Services LLP is looking for a 1st Line IT Support Technician to join our team in Northampton. In the role of 1st Line IT Support Technician, you will be given the opportunity to challenge yourself, push boundaries, grow your skills and deliver technical solutions to our customers. About Us: Ashby Computers are a Microsoft Gold Accredited MSP, evolving its team to meet some healthy growth ambitions. We are a leading player in outsourced IT Solutions that pride ourselves on delivering the best for our business partners. Key Responsibilities: Dealing with first-line support queries within the parameters provided Assisting in the running of the Information Technology for the supported companies Ensuring that customer backup regimes are adhered to and recorded and faults rectified or passed through the support team Ensuring that customer Anti-virus updates and scans are completed and recorded Assisting end users with the configuration of their installed software and computers as well as new machine setups Ensuring that customer system security is maintained and issues are reported Office 365 installation and administration First-line support with server infrastructure Remote installations of new IT kit Required Skills: Proven background working within an IT helpdesk role MSP Experience would be preferred Must be articulate, possess excellent IT and communication skills and work well under pressure Must be strong team player Will have at least 5 GCSEs Grade C or above (or equivalent), including Maths & English Own transport and driving licence is ideal as travel to client sites may be required Desirable Skills: Vlan, setup and configurations Firewall and internet connectivity setups and firewall rule administration Installation of server operating system and Active directory installation Ubiquiti knowledge, installation, and administration ESET antivirus software Office 365 migration techniques Benefits: Competitive bonus 28 days holiday including 8 bank holidays Pension scheme Internal examination assistance Potential to progress through the company Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, may also be considered.
Mar 28, 2024
Full time
Ashby Computer Services LLP is looking for a 1st Line IT Support Technician to join our team in Northampton. In the role of 1st Line IT Support Technician, you will be given the opportunity to challenge yourself, push boundaries, grow your skills and deliver technical solutions to our customers. About Us: Ashby Computers are a Microsoft Gold Accredited MSP, evolving its team to meet some healthy growth ambitions. We are a leading player in outsourced IT Solutions that pride ourselves on delivering the best for our business partners. Key Responsibilities: Dealing with first-line support queries within the parameters provided Assisting in the running of the Information Technology for the supported companies Ensuring that customer backup regimes are adhered to and recorded and faults rectified or passed through the support team Ensuring that customer Anti-virus updates and scans are completed and recorded Assisting end users with the configuration of their installed software and computers as well as new machine setups Ensuring that customer system security is maintained and issues are reported Office 365 installation and administration First-line support with server infrastructure Remote installations of new IT kit Required Skills: Proven background working within an IT helpdesk role MSP Experience would be preferred Must be articulate, possess excellent IT and communication skills and work well under pressure Must be strong team player Will have at least 5 GCSEs Grade C or above (or equivalent), including Maths & English Own transport and driving licence is ideal as travel to client sites may be required Desirable Skills: Vlan, setup and configurations Firewall and internet connectivity setups and firewall rule administration Installation of server operating system and Active directory installation Ubiquiti knowledge, installation, and administration ESET antivirus software Office 365 migration techniques Benefits: Competitive bonus 28 days holiday including 8 bank holidays Pension scheme Internal examination assistance Potential to progress through the company Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, may also be considered.
Your new company Hays are working with a large international business based in Telford who are looking for a Helpdesk Administrator on a permanent basis. This is an excellent role. Your new role As a Helpdesk Administrator , you will be responsible for all customer service-related correspondence and escalation management. Ensuring seamless flow of inbound and outbound logistics from point of creation to delivery to ensure customer satisfaction. Drive customer experience activities for service to enhance awareness and improve customer excellence. First point of contact for customer service activities. Respond to customer enquiries in a timely manner and communicate as required within agreed SLA's. Analyse and prepare all SLA reporting data on request. Monitoring of key accounts SLA data to proactively spot trends and escalate as required. Consolidate and monitor all service tickets to completion Educate & support customers and key partners. Drive customer awareness of service-related tools and additional services working closely with GTC marketing team. Proactively obtain customer feedback for all service-related touch points, consolidating feedback into the management team with areas of recommended improvement. Support Helpdesk with analysing completed work orders and progressing onto relevant status. Responsible for helpdesk email inbox. Liaising with couriers. Maintain waiting arrival and return shipping KPIs in tracking sheet daily. Responsible for credit account applications relating to repair activity. Lost and stolen management with customer / courier to ensure swift resolutions, all details recorded in the tracking sheet What you'll need to succeed 3 years' experience within the service / IT environment Experience on supporting multinational enterprise accounts Advanced skills in standard Microsoft Office packages essential Language - English plus another European Language would be an advantage but not essential What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 28, 2024
Full time
Your new company Hays are working with a large international business based in Telford who are looking for a Helpdesk Administrator on a permanent basis. This is an excellent role. Your new role As a Helpdesk Administrator , you will be responsible for all customer service-related correspondence and escalation management. Ensuring seamless flow of inbound and outbound logistics from point of creation to delivery to ensure customer satisfaction. Drive customer experience activities for service to enhance awareness and improve customer excellence. First point of contact for customer service activities. Respond to customer enquiries in a timely manner and communicate as required within agreed SLA's. Analyse and prepare all SLA reporting data on request. Monitoring of key accounts SLA data to proactively spot trends and escalate as required. Consolidate and monitor all service tickets to completion Educate & support customers and key partners. Drive customer awareness of service-related tools and additional services working closely with GTC marketing team. Proactively obtain customer feedback for all service-related touch points, consolidating feedback into the management team with areas of recommended improvement. Support Helpdesk with analysing completed work orders and progressing onto relevant status. Responsible for helpdesk email inbox. Liaising with couriers. Maintain waiting arrival and return shipping KPIs in tracking sheet daily. Responsible for credit account applications relating to repair activity. Lost and stolen management with customer / courier to ensure swift resolutions, all details recorded in the tracking sheet What you'll need to succeed 3 years' experience within the service / IT environment Experience on supporting multinational enterprise accounts Advanced skills in standard Microsoft Office packages essential Language - English plus another European Language would be an advantage but not essential What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
VMware Server Administrator Hybrid - Telford 3- 4 days a week on site - will be reduced after a period of time We are actively looking to secure a VMware Server Administrator to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: We are currently looking for a VMWare\Server Administrator with a proven track record in managing and implementing complex IT solutions. The ideal candidate will have extensive experience in MS Windows Server, VMware vSphere (ESXi and vCentre), NSX-T, VMware Cloud Director, Horizon View 8, VDI, Physical and Virtual infrastructure, FC-SAN, Windows Server AD/DS, DNS, DHCP, Remote Desktop Services (RDS), VMware NSX Advanced Load Balancer, a full understanding of PKI and relevant infrastructure, LAN/WAN technologies, Patch management, Linux distros such as Ubuntu, RHEL, third-line support, broad understanding of, Change Control, PowerShell, and Bash scripting. Your Key Responsibilities: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Administer FC-SAN environments, optimising storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Expertise in LAN/WAN technologies, ensuring a robust and reliable network infrastructure. Implement and oversee patch management processes to maintain system security and compliance. Provide third-line support for escalated technical issues, collaborating with other teams to ensure timely resolutions. Enforce Change Control procedures to manage and document changes in the IT environment. Develop and maintain PowerShell and Bash scripts to automate routine tasks and streamline system management processes. Your Skills: Proven experience as an IT contractor in a senior role, with a focus on Microsoft Windows Server and VMware technologies. In-depth knowledge of FC-SAN, AD/DS, DNS, DHCP, RDS, PKI, LAN/WAN technologies, Patch management, Linux distros (Ubuntu, RHEL, CentOS), and cybersecurity. Hands-on experience with VMware vSphere, NSX-T, and Cloud Director. Proficiency in implementing and supporting Horizon View 8 and VDI environments. Strong understanding of physical and virtual infrastructure components. Excellent problem-solving skills and the ability to work well under pressure. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Mar 28, 2024
Full time
VMware Server Administrator Hybrid - Telford 3- 4 days a week on site - will be reduced after a period of time We are actively looking to secure a VMware Server Administrator to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: We are currently looking for a VMWare\Server Administrator with a proven track record in managing and implementing complex IT solutions. The ideal candidate will have extensive experience in MS Windows Server, VMware vSphere (ESXi and vCentre), NSX-T, VMware Cloud Director, Horizon View 8, VDI, Physical and Virtual infrastructure, FC-SAN, Windows Server AD/DS, DNS, DHCP, Remote Desktop Services (RDS), VMware NSX Advanced Load Balancer, a full understanding of PKI and relevant infrastructure, LAN/WAN technologies, Patch management, Linux distros such as Ubuntu, RHEL, third-line support, broad understanding of, Change Control, PowerShell, and Bash scripting. Your Key Responsibilities: Design, deploy, and maintain Microsoft Windows Server environments to ensure optimal performance and reliability. Manage VMware vSphere infrastructure, including vSphere/ESXi, vCenter, NSX-T, and VMware Cloud Director. Implement and support Horizon View 8 and VDI solutions to meet the business requirements. Administer FC-SAN environments, optimising storage solutions for performance and scalability. Maintain and enhance Windows Server Active Directory (AD) and Domain Services (DS) for seamless user authentication and access control. Manage DNS and DHCP services to ensure network stability and efficient IP address management. Implement and support Remote Desktop Services (RDS) to facilitate secure remote access for end-users. Configure and maintain VMware NSX Advanced Load Balancer services for optimal application delivery and load balancing. Expertise in LAN/WAN technologies, ensuring a robust and reliable network infrastructure. Implement and oversee patch management processes to maintain system security and compliance. Provide third-line support for escalated technical issues, collaborating with other teams to ensure timely resolutions. Enforce Change Control procedures to manage and document changes in the IT environment. Develop and maintain PowerShell and Bash scripts to automate routine tasks and streamline system management processes. Your Skills: Proven experience as an IT contractor in a senior role, with a focus on Microsoft Windows Server and VMware technologies. In-depth knowledge of FC-SAN, AD/DS, DNS, DHCP, RDS, PKI, LAN/WAN technologies, Patch management, Linux distros (Ubuntu, RHEL, CentOS), and cybersecurity. Hands-on experience with VMware vSphere, NSX-T, and Cloud Director. Proficiency in implementing and supporting Horizon View 8 and VDI environments. Strong understanding of physical and virtual infrastructure components. Excellent problem-solving skills and the ability to work well under pressure. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Randstad Construction & Property
St. Albans, Hertfordshire
Randstad Construction & Property are currently recruiting for a Facilities Administrator to join our client's newly formed team on a new, exciting contract they have just secured. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. The successful candidate will be the first point of contactfor customers calling into the Helpdesk.This role will be based on site at the client's premises in St Albans.The main working hours for this role will be between 8:00am - 5:00pm. The package: ? Salary up to £32,000 per annum? Monday to Friday ? Annual leave & bank holidays? Generous pension scheme? Training and development courses Your role will include: ? Main point of contact for subcontractors, managing their processes and promptingupdates? Raising purchase orders for subcontractors? Closing off jobs for engineers? Raising of reactive & PPM work orders? Managing complaints and escalations effectively? Keep WIP levels on contracts to a minimum to ensure timely completion of work orders? Assist with reporting on jobs logged, completed and outstanding? Collating figures for monthly KPI reporting? Completion of engineers timesheets? Filing, scanning and tracking of engineers paperwork? Log engineers overtime and holidays for weekly reporting to management? Provide general administrative support What we are looking for:? Strong administration and customer service skills? Experience working in a Facilities Management environment with CAFM systems (desired but not essential)? Knowledge of Microsoft Office packages? Strong planning and organisational skills, with attention to detail Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 28, 2024
Full time
Randstad Construction & Property are currently recruiting for a Facilities Administrator to join our client's newly formed team on a new, exciting contract they have just secured. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. The successful candidate will be the first point of contactfor customers calling into the Helpdesk.This role will be based on site at the client's premises in St Albans.The main working hours for this role will be between 8:00am - 5:00pm. The package: ? Salary up to £32,000 per annum? Monday to Friday ? Annual leave & bank holidays? Generous pension scheme? Training and development courses Your role will include: ? Main point of contact for subcontractors, managing their processes and promptingupdates? Raising purchase orders for subcontractors? Closing off jobs for engineers? Raising of reactive & PPM work orders? Managing complaints and escalations effectively? Keep WIP levels on contracts to a minimum to ensure timely completion of work orders? Assist with reporting on jobs logged, completed and outstanding? Collating figures for monthly KPI reporting? Completion of engineers timesheets? Filing, scanning and tracking of engineers paperwork? Log engineers overtime and holidays for weekly reporting to management? Provide general administrative support What we are looking for:? Strong administration and customer service skills? Experience working in a Facilities Management environment with CAFM systems (desired but not essential)? Knowledge of Microsoft Office packages? Strong planning and organisational skills, with attention to detail Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Service Administrator Annual Salary: Up to £27,000 (depending on experience) Location: Outskirts of Newbury Job Type: Hybrid (2 days in office) We are recruiting for a Customer Service Administrator to join a market-leading business with a focus on creating exceptional customer experiences. The successful candidate will support the Customer Services Team by providing essential administrative services to the Sales and Operations departments. Day-to-day of the role: Maintain the data integrity of in-house support/helpdesk systems. Assist with the preparation of customer support renewal quotes, including confirming correct kit lists, requesting quotes from suppliers, and raising quotes on Dynamics. Create support contract documentation and update all associated company records. Enter and update opportunities, deal registrations, and quotes on supplier portals. Perform daily maintenance of supplier portals and provide the Sales team with accurate pricing. Handle customer orders, including placing purchase orders, liaising with the Project Management team, invoicing, and registering support lines on our in-house helpdesk system and with manufacturers. Communicate with suppliers for pricing requests. Support the Sales and Operations team with other administrative duties. Required Skills & Qualifications: Excellent organisational, literacy, and numerical skills. An eye for detail and the ability to work under own initiative and multitask. Experienced in Excel and, ideally, Dynamics. Strong interpersonal and communication skills. Experience of working in a customer-focused environment. Experience in sales support/admin for an IT Networking company. Experience of working in vendor/supplier portals. Experience in processing customer orders, placing supplier purchase orders, and raising invoices. Experience in producing support renewal quotations and contracts. Attention to detail is crucial. Benefits: Competitive salary based on experience. Hybrid working model with two days in the office. Opportunity to work with a successful and market-leading business. To apply for this Customer Service Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Apply today to begin your application process.
Mar 28, 2024
Full time
Customer Service Administrator Annual Salary: Up to £27,000 (depending on experience) Location: Outskirts of Newbury Job Type: Hybrid (2 days in office) We are recruiting for a Customer Service Administrator to join a market-leading business with a focus on creating exceptional customer experiences. The successful candidate will support the Customer Services Team by providing essential administrative services to the Sales and Operations departments. Day-to-day of the role: Maintain the data integrity of in-house support/helpdesk systems. Assist with the preparation of customer support renewal quotes, including confirming correct kit lists, requesting quotes from suppliers, and raising quotes on Dynamics. Create support contract documentation and update all associated company records. Enter and update opportunities, deal registrations, and quotes on supplier portals. Perform daily maintenance of supplier portals and provide the Sales team with accurate pricing. Handle customer orders, including placing purchase orders, liaising with the Project Management team, invoicing, and registering support lines on our in-house helpdesk system and with manufacturers. Communicate with suppliers for pricing requests. Support the Sales and Operations team with other administrative duties. Required Skills & Qualifications: Excellent organisational, literacy, and numerical skills. An eye for detail and the ability to work under own initiative and multitask. Experienced in Excel and, ideally, Dynamics. Strong interpersonal and communication skills. Experience of working in a customer-focused environment. Experience in sales support/admin for an IT Networking company. Experience of working in vendor/supplier portals. Experience in processing customer orders, placing supplier purchase orders, and raising invoices. Experience in producing support renewal quotations and contracts. Attention to detail is crucial. Benefits: Competitive salary based on experience. Hybrid working model with two days in the office. Opportunity to work with a successful and market-leading business. To apply for this Customer Service Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Apply today to begin your application process.
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Mar 28, 2024
Full time
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Infrastructure Engineer St Ives, Cambridgeshire. Monday - Friday 8:00am - 5:00pm £35,000 - £45,000 Depending on experience Benefits: 25 Days holiday + 8 bank holidays, Company Events, Cycle to work scheme, Health & well-being programme, referral programme, Onsite parking, Uniform and Safety garments provided, 24/7 free access to Udemy for business as well as mentoring and other growth opportunities. Due to growth, our client based in St Ives is seeking an experienced Infrastructure Engineer to join their growing team. We are seeking a candidates with at least 6 years experience and ideally experience of working with multiple clients. You will provide day-to-day front-end support to clients to include resolving incidents and fulfilling service requests to minimise client disruption. Whilst this role is office based, you will be required to visit clients' premises at times, therefore a Full driving licence and own transport is required. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. What our client can offer you: Provide prompt, accurate and consistent communication to clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures. Onboard new clients, assessing and documenting current systems and infrastructure. Implement change/new systems and hardware at clients sites. Investigate, diagnose and resolve technical incidents, escalating where appropriate. Travel to and from sites across the UK (some overnight stays possible). Guide and support 1st,2nd and 3rd line service desk analysts as well as field service technicians, mentoring and coaching to enhance skills and abilities. What we are looking for: Microsoft 365 certified: Modern Desktop Administrator Associate, Draytek DCNA certified, 3CX Qualified (advanced), MCSA Windows Server 2016-19 or equivalent, MTA:Networking security and windows server administrator fundamental, Microsoft Certified :Azure Fundamentals, Microsoft Exchange qualifications, Microsoft 365 certified: fundamentals or equivalent. Experience of working in a Service Desk Environment for at least 6 years. Experience of working with a variety of clients. Expert knowledge of mobile phone devices, both apple and android. Knowledge of hardware such as printers and Bluetooth peripherals. Previous experience in supporting and implementing client hardware and software. Previous experience in implementing various Firewall technologies. Experience in supporting and diagnosing LAN, WAN and VLAN typologies. So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Mar 28, 2024
Full time
Infrastructure Engineer St Ives, Cambridgeshire. Monday - Friday 8:00am - 5:00pm £35,000 - £45,000 Depending on experience Benefits: 25 Days holiday + 8 bank holidays, Company Events, Cycle to work scheme, Health & well-being programme, referral programme, Onsite parking, Uniform and Safety garments provided, 24/7 free access to Udemy for business as well as mentoring and other growth opportunities. Due to growth, our client based in St Ives is seeking an experienced Infrastructure Engineer to join their growing team. We are seeking a candidates with at least 6 years experience and ideally experience of working with multiple clients. You will provide day-to-day front-end support to clients to include resolving incidents and fulfilling service requests to minimise client disruption. Whilst this role is office based, you will be required to visit clients' premises at times, therefore a Full driving licence and own transport is required. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. What our client can offer you: Provide prompt, accurate and consistent communication to clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures. Onboard new clients, assessing and documenting current systems and infrastructure. Implement change/new systems and hardware at clients sites. Investigate, diagnose and resolve technical incidents, escalating where appropriate. Travel to and from sites across the UK (some overnight stays possible). Guide and support 1st,2nd and 3rd line service desk analysts as well as field service technicians, mentoring and coaching to enhance skills and abilities. What we are looking for: Microsoft 365 certified: Modern Desktop Administrator Associate, Draytek DCNA certified, 3CX Qualified (advanced), MCSA Windows Server 2016-19 or equivalent, MTA:Networking security and windows server administrator fundamental, Microsoft Certified :Azure Fundamentals, Microsoft Exchange qualifications, Microsoft 365 certified: fundamentals or equivalent. Experience of working in a Service Desk Environment for at least 6 years. Experience of working with a variety of clients. Expert knowledge of mobile phone devices, both apple and android. Knowledge of hardware such as printers and Bluetooth peripherals. Previous experience in supporting and implementing client hardware and software. Previous experience in implementing various Firewall technologies. Experience in supporting and diagnosing LAN, WAN and VLAN typologies. So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Helpdesk Coordinator - Facilities - Bury Town Centre - Up to £26,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator - The Rewards Salary up to £26,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator - Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone / email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator -Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports.This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
Mar 28, 2024
Full time
Helpdesk Coordinator - Facilities - Bury Town Centre - Up to £26,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator - The Rewards Salary up to £26,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator - Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone / email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator -Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports.This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
First Line Technical Support Engineer Location: Chertsey, Surrey Contract Type: Permanent Job Type: Full time Salary: £21,000 - £30,000 Basic (depending on experience) The Company: Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role: Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional, and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters, both remotely and face to face with our clients. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges.This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is required. Essential requirements: • 1 to 2 years of professional experience in a similar role OR a recent College / University graduate looking for a great first step on the career ladder within IT• Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc• Some experience using a Ticketing system / working to SLA's will be advantageous.• Great communication skills (in person and via telephone) - excellent written and spoken English is essential.• Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments.• The successful candidate will be a punctual and thorough worker, with astute attention to detail.• Any IT qualifications will be an advantage but not essential.• Valid UK driving licence is essential. Shift Work will vary between 8.00am - 8.00pm Monday to Friday with one hour for lunch.The shift pattern varies between 8am - 4pm, 9am - 5pm, 10am - 6pm, 12pm - 8pm.You may be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome's HQ in Chertsey (Surrey).However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package: £21,000 - £30,000 Basic (depending on experience) Benefits: • 4% Employer Pension Contribution• Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)• Employee Assistance Programme• Private Medical Insurance (applicable after 5 years' service)• Learning and Development Programme, aimed to support Career Progression• Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)• Long Service Recognition Awards for 5, 10, 15 years+• Complimentary Breakfast Available (8am - 9am Mon to Fri)• Complimentary Tea/Coffee and Fresh Fruit Available All-day• Fully Stocked Beer/Wine Fridge for Friday After Work Drinks• Discounted Corporate Gym Membership• Cycle to Work Scheme• Shower Facilities• Free Private Car Park• Staff Break Out Room with Pool Table• Modern, Open Plan, Office Environment• Quarterly Company-Funded Social Events• Company-Funded (Voluntary) Participation in our Charity Events• Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status. You may also have experience in the following: IT Support, IT Administrator, IT Technician, Support Technician, Junior IT Technician, Customer Success Analyst, Customer Experience Analyst, Customer Support Analyst, Helpdesk Engineer, Technical Support Analyst, Technical Helpdesk Analyst, Customer Service Analyst, Technical Customer Support Engineer, Technical Support, Data Helpdesk Analyst, Data Support, Business Analyst. REF-
Mar 28, 2024
Full time
First Line Technical Support Engineer Location: Chertsey, Surrey Contract Type: Permanent Job Type: Full time Salary: £21,000 - £30,000 Basic (depending on experience) The Company: Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role: Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional, and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters, both remotely and face to face with our clients. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges.This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is required. Essential requirements: • 1 to 2 years of professional experience in a similar role OR a recent College / University graduate looking for a great first step on the career ladder within IT• Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc• Some experience using a Ticketing system / working to SLA's will be advantageous.• Great communication skills (in person and via telephone) - excellent written and spoken English is essential.• Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments.• The successful candidate will be a punctual and thorough worker, with astute attention to detail.• Any IT qualifications will be an advantage but not essential.• Valid UK driving licence is essential. Shift Work will vary between 8.00am - 8.00pm Monday to Friday with one hour for lunch.The shift pattern varies between 8am - 4pm, 9am - 5pm, 10am - 6pm, 12pm - 8pm.You may be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome's HQ in Chertsey (Surrey).However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package: £21,000 - £30,000 Basic (depending on experience) Benefits: • 4% Employer Pension Contribution• Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)• Employee Assistance Programme• Private Medical Insurance (applicable after 5 years' service)• Learning and Development Programme, aimed to support Career Progression• Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)• Long Service Recognition Awards for 5, 10, 15 years+• Complimentary Breakfast Available (8am - 9am Mon to Fri)• Complimentary Tea/Coffee and Fresh Fruit Available All-day• Fully Stocked Beer/Wine Fridge for Friday After Work Drinks• Discounted Corporate Gym Membership• Cycle to Work Scheme• Shower Facilities• Free Private Car Park• Staff Break Out Room with Pool Table• Modern, Open Plan, Office Environment• Quarterly Company-Funded Social Events• Company-Funded (Voluntary) Participation in our Charity Events• Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status. You may also have experience in the following: IT Support, IT Administrator, IT Technician, Support Technician, Junior IT Technician, Customer Success Analyst, Customer Experience Analyst, Customer Support Analyst, Helpdesk Engineer, Technical Support Analyst, Technical Helpdesk Analyst, Customer Service Analyst, Technical Customer Support Engineer, Technical Support, Data Helpdesk Analyst, Data Support, Business Analyst. REF-
Helpdesk Coordinator - FM Temp to Permanent/ Perm Position £25,000k Manchester Fawkes and Reece are currently recruiting for a Planning Administrator on a permanent basis for a leading FM contractor. This role will be based in North London, Enfield. Key experience required: Sub-contractor coordination for PPM activities Drafting of quotation Communication with client on current remedial actions Need to have experience with hard services and CONCEPT Skills and Qualifications: A demonstrable understanding of the Helpdesk and finance. An understanding of maintenance and reactive works planning. Strong analytical and decision-making skills. Positive and proactive approach. Ability to create and maintain positive relationships with all key stakeholders. Effective time management of numeracy, report collation and distribution, data analysis. Proficient in Microsoft Excel, Word and PowerPoint. Able to challenge the status quo and suggest new ways of doing things to improve performance and practices. Strong organisation and communication ability. To be an integral part of the team. Exposure to FM and the industry. Previously worked on a fast - paced/ busy contracts. Other Information: Fully office based Monday to Friday 8am till 5pm
Mar 28, 2024
Full time
Helpdesk Coordinator - FM Temp to Permanent/ Perm Position £25,000k Manchester Fawkes and Reece are currently recruiting for a Planning Administrator on a permanent basis for a leading FM contractor. This role will be based in North London, Enfield. Key experience required: Sub-contractor coordination for PPM activities Drafting of quotation Communication with client on current remedial actions Need to have experience with hard services and CONCEPT Skills and Qualifications: A demonstrable understanding of the Helpdesk and finance. An understanding of maintenance and reactive works planning. Strong analytical and decision-making skills. Positive and proactive approach. Ability to create and maintain positive relationships with all key stakeholders. Effective time management of numeracy, report collation and distribution, data analysis. Proficient in Microsoft Excel, Word and PowerPoint. Able to challenge the status quo and suggest new ways of doing things to improve performance and practices. Strong organisation and communication ability. To be an integral part of the team. Exposure to FM and the industry. Previously worked on a fast - paced/ busy contracts. Other Information: Fully office based Monday to Friday 8am till 5pm
Ashby Computer Services LLP is looking for a 1st Line IT Support Technician to join our team in Northampton. In the role of 1st Line IT Support Technician, you will be given the opportunity to challenge yourself, push boundaries, grow your skills and deliver technical solutions to our customers. About Us: Ashby Computers are a Microsoft Gold Accredited MSP, evolving its team to meet some healthy growth ambitions. We are a leading player in outsourced IT Solutions that pride ourselves on delivering the best for our business partners. Key Responsibilities: Dealing with first-line support queries within the parameters provided Assisting in the running of the Information Technology for the supported companies Ensuring that customer backup regimes are adhered to and recorded and faults rectified or passed through the support team Ensuring that customer Anti-virus updates and scans are completed and recorded Assisting end users with the configuration of their installed software and computers as well as new machine setups Ensuring that customer system security is maintained and issues are reported Office 365 installation and administration First-line support with server infrastructure Remote installations of new IT kit Required Skills: Proven background working within an IT helpdesk role MSP Experience would be preferred Must be articulate, possess excellent IT and communication skills and work well under pressure Must be strong team player Will have at least 5 GCSEs Grade C or above (or equivalent), including Maths & English Own transport and driving licence is ideal as travel to client sites may be required Desirable Skills: Vlan, setup and configurations Firewall and internet connectivity setups and firewall rule administration Installation of server operating system and Active directory installation Ubiquiti knowledge, installation, and administration ESET antivirus software Office 365 migration techniques Benefits: Competitive bonus 28 days holiday including 8 bank holidays Pension scheme Internal examination assistance Potential to progress through the company Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, may also be considered.
Mar 28, 2024
Full time
Ashby Computer Services LLP is looking for a 1st Line IT Support Technician to join our team in Northampton. In the role of 1st Line IT Support Technician, you will be given the opportunity to challenge yourself, push boundaries, grow your skills and deliver technical solutions to our customers. About Us: Ashby Computers are a Microsoft Gold Accredited MSP, evolving its team to meet some healthy growth ambitions. We are a leading player in outsourced IT Solutions that pride ourselves on delivering the best for our business partners. Key Responsibilities: Dealing with first-line support queries within the parameters provided Assisting in the running of the Information Technology for the supported companies Ensuring that customer backup regimes are adhered to and recorded and faults rectified or passed through the support team Ensuring that customer Anti-virus updates and scans are completed and recorded Assisting end users with the configuration of their installed software and computers as well as new machine setups Ensuring that customer system security is maintained and issues are reported Office 365 installation and administration First-line support with server infrastructure Remote installations of new IT kit Required Skills: Proven background working within an IT helpdesk role MSP Experience would be preferred Must be articulate, possess excellent IT and communication skills and work well under pressure Must be strong team player Will have at least 5 GCSEs Grade C or above (or equivalent), including Maths & English Own transport and driving licence is ideal as travel to client sites may be required Desirable Skills: Vlan, setup and configurations Firewall and internet connectivity setups and firewall rule administration Installation of server operating system and Active directory installation Ubiquiti knowledge, installation, and administration ESET antivirus software Office 365 migration techniques Benefits: Competitive bonus 28 days holiday including 8 bank holidays Pension scheme Internal examination assistance Potential to progress through the company Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, may also be considered.
Service Desk Administrator £25,000 - £28,000 Watford Sheridan ward is excited to be recruiting for a fabulous company based in Watford, who is looking for a Service Desk Administrator to join their lovely and friendly team! They are looking for someone who has an upbeat and positive personality. They are also looking for someone who has scheduling or help desk experience! Are you a bubbly individual? Do you work well within a team? Are you super organised? Do you work well using your own initiative? If this sounds like you and what you're looking for APPLY TODAY Service Desk Administrator Duties: Scheduling engineers on a CRM system Logging and closing off any requests Invoicing all chargeable calls Attending meetings Making sure customer queries are dealt with Creating quotations in a timely manner Service Desk Administrator Benefits: Onsite parking Annual leave which increases with service Team events Upbeat and vibrant working environment
Mar 28, 2024
Full time
Service Desk Administrator £25,000 - £28,000 Watford Sheridan ward is excited to be recruiting for a fabulous company based in Watford, who is looking for a Service Desk Administrator to join their lovely and friendly team! They are looking for someone who has an upbeat and positive personality. They are also looking for someone who has scheduling or help desk experience! Are you a bubbly individual? Do you work well within a team? Are you super organised? Do you work well using your own initiative? If this sounds like you and what you're looking for APPLY TODAY Service Desk Administrator Duties: Scheduling engineers on a CRM system Logging and closing off any requests Invoicing all chargeable calls Attending meetings Making sure customer queries are dealt with Creating quotations in a timely manner Service Desk Administrator Benefits: Onsite parking Annual leave which increases with service Team events Upbeat and vibrant working environment
Randstad UK are currently looking for an Administrator to start work in Southampton on a Temporary to Permanent basis. The main purposes of the Contract Support/Helpdesk role are: To provide a comprehensive and flexible contract administration service to the contract team Maintain concise records of all CBRE transactions, finance and contract reporting requirements Liaise with client representative when required Allocate tasks and PPM's to engineers, driving efficiencies in how the tasks are issued and closed and the ensuring the level of information contained in each task is informative, useful and well-structured in accordance with the account director's instructions. Key Accountabilities: Key duties and accountabilities include: First point of contact for incoming telephone calls, Logging service requests by telephone and email, Ensure compliance with statutory and company procedures across all functions, High attention to detail on all work submitted, Escalate any complaints or issues as required, Analysis of job history/running reports to avoid duplication, Undertake other duties as directed by management, Promote customer feedback and surveys, Manage the completion process and ensure all closures are sent to the client, To demonstrate rapid response to customer issues and show a systematic approach to problem solving, To take reasonable care for the health and safety of him/herself and others. Shift Patterns; Working hours 8:00am-5:00pm with one hour lunch break, Monday-Friday. Contract type; Temporary to Permanent Pay rate; £12.00ph Please contact Shannen on if this is of interest. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 27, 2024
Full time
Randstad UK are currently looking for an Administrator to start work in Southampton on a Temporary to Permanent basis. The main purposes of the Contract Support/Helpdesk role are: To provide a comprehensive and flexible contract administration service to the contract team Maintain concise records of all CBRE transactions, finance and contract reporting requirements Liaise with client representative when required Allocate tasks and PPM's to engineers, driving efficiencies in how the tasks are issued and closed and the ensuring the level of information contained in each task is informative, useful and well-structured in accordance with the account director's instructions. Key Accountabilities: Key duties and accountabilities include: First point of contact for incoming telephone calls, Logging service requests by telephone and email, Ensure compliance with statutory and company procedures across all functions, High attention to detail on all work submitted, Escalate any complaints or issues as required, Analysis of job history/running reports to avoid duplication, Undertake other duties as directed by management, Promote customer feedback and surveys, Manage the completion process and ensure all closures are sent to the client, To demonstrate rapid response to customer issues and show a systematic approach to problem solving, To take reasonable care for the health and safety of him/herself and others. Shift Patterns; Working hours 8:00am-5:00pm with one hour lunch break, Monday-Friday. Contract type; Temporary to Permanent Pay rate; £12.00ph Please contact Shannen on if this is of interest. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Role: ICT Technician Salary: 28k ( Pro-Rata ) - 26K Location: Ascot Location: On site Hours of Work: 08:30 - 16:30 Monday to Friday Term Time Only + 4 Weeks (39+4 = 43 weeks). Salary: £26K (£28k pro rata Term-Time Plus Four Weeks (39+4 weeks) Holiday: Pro-rata of 33 days per annum (27.28 days at pro-rata) Holidays to be taken within school break Summary: This is an exciting opportunity to join our national ICT Managed Services team. The job is to provide first and second-line hardware and software support, asset management, general ICT administration and other ICT facility services as a member of a customer-site-based team. The team's function will be to provide staff and pupil support for all aspects of the ICT infrastructure, including Servers, Storage, Networking, Wireless, Telephony, Client Devices and Software. Key Responsibilities: Provide professional first and second-line technical advisory, diagnostic and repair support services to academy users within a Service Desk environment, via telephone, web, email and face-to-face during the service window. Provide a professional and effective second-line remote network monitoring and management service within an academy environment. Where necessary and directed to do so, attend desk-side to resolve support issues and assist with the technical development of the academy's ICT environment. Report and manage any incident that requires the services of a third-party organisation or our third-line support team. Ensure all problems identified whilst performing Service Desk duties are recorded and updated on the helpdesk system so the user is kept fully up to date with the status of each ongoing incident and problem. Ensure that the escalation process is adhered to in all appropriate cases and that the Systems Administrator and where required, the school, are fully updated on the status of all ongoing problems and escalations. Action any asset changes in compliance with the Change Management Procedure. Provide an effective communications interface between the academy and the various groups within the company. Monitor/manage call queues to ensure that support calls are being escalated and resolved within agreed service levels. Assist the Network Manager by carrying out reasonable requests for additional duties, as and when required. Make recommendations on potential improvements to working practices and performance to improve service levels and overall customer satisfaction. Keep the working area clean and tidy at all times. Be prepared to work outside of normal working hours at short notice to resolve issues affecting systems availability or to complete project work. To complete ad-hoc duties and tasks allocated by line management from time to time. To complete additional ad-hoc and scheduled project work, as required. Applicants will need to pass an enhanced DBS check. Key Skills/Experience: Good working knowledge of Microsoft Desktop Operating Systems and applications is essential. Good working knowledge of Active Directory. Good understanding of TCP/IP, DNS, DHCP and VPN's. CompTia A+ Certified. Desirable Criteria: CompTia N+ or S+. ITIL V4 foundation Knowledge of Apple Mac IOS and managing an Apple Mac network environment. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Mar 27, 2024
Full time
Role: ICT Technician Salary: 28k ( Pro-Rata ) - 26K Location: Ascot Location: On site Hours of Work: 08:30 - 16:30 Monday to Friday Term Time Only + 4 Weeks (39+4 = 43 weeks). Salary: £26K (£28k pro rata Term-Time Plus Four Weeks (39+4 weeks) Holiday: Pro-rata of 33 days per annum (27.28 days at pro-rata) Holidays to be taken within school break Summary: This is an exciting opportunity to join our national ICT Managed Services team. The job is to provide first and second-line hardware and software support, asset management, general ICT administration and other ICT facility services as a member of a customer-site-based team. The team's function will be to provide staff and pupil support for all aspects of the ICT infrastructure, including Servers, Storage, Networking, Wireless, Telephony, Client Devices and Software. Key Responsibilities: Provide professional first and second-line technical advisory, diagnostic and repair support services to academy users within a Service Desk environment, via telephone, web, email and face-to-face during the service window. Provide a professional and effective second-line remote network monitoring and management service within an academy environment. Where necessary and directed to do so, attend desk-side to resolve support issues and assist with the technical development of the academy's ICT environment. Report and manage any incident that requires the services of a third-party organisation or our third-line support team. Ensure all problems identified whilst performing Service Desk duties are recorded and updated on the helpdesk system so the user is kept fully up to date with the status of each ongoing incident and problem. Ensure that the escalation process is adhered to in all appropriate cases and that the Systems Administrator and where required, the school, are fully updated on the status of all ongoing problems and escalations. Action any asset changes in compliance with the Change Management Procedure. Provide an effective communications interface between the academy and the various groups within the company. Monitor/manage call queues to ensure that support calls are being escalated and resolved within agreed service levels. Assist the Network Manager by carrying out reasonable requests for additional duties, as and when required. Make recommendations on potential improvements to working practices and performance to improve service levels and overall customer satisfaction. Keep the working area clean and tidy at all times. Be prepared to work outside of normal working hours at short notice to resolve issues affecting systems availability or to complete project work. To complete ad-hoc duties and tasks allocated by line management from time to time. To complete additional ad-hoc and scheduled project work, as required. Applicants will need to pass an enhanced DBS check. Key Skills/Experience: Good working knowledge of Microsoft Desktop Operating Systems and applications is essential. Good working knowledge of Active Directory. Good understanding of TCP/IP, DNS, DHCP and VPN's. CompTia A+ Certified. Desirable Criteria: CompTia N+ or S+. ITIL V4 foundation Knowledge of Apple Mac IOS and managing an Apple Mac network environment. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
My client based in Huntingdon are looking for a Temporary Service Desk Administrator to join their team on a full time basis.After training and a tailored learning programme when you join, you will play a key role within the Customer Service Team in the UK providing first class support to our customers and will be responsible for achieving business goals for processing orders, on time delivery and supporting the coordination of the Field Service engineer teams. Your responsibilities include: Quoting via Telephone and Mail Invoice Queries & Credit Notes Engineering planning & Scheduling Parts orderingYour experience/skills will include: A flexible and creative professional style with strong interpersonal skills Proactive and strategic problem solver who can support and lead others to deliver the best solutions for our customers Service-oriented and standout colleague who seeks feedback to continuously improve programs Outstanding Communication Skills Proven attention to detail skills If you have the skills and experience above and can start immediately please send your CV to or call .
Mar 27, 2024
Full time
My client based in Huntingdon are looking for a Temporary Service Desk Administrator to join their team on a full time basis.After training and a tailored learning programme when you join, you will play a key role within the Customer Service Team in the UK providing first class support to our customers and will be responsible for achieving business goals for processing orders, on time delivery and supporting the coordination of the Field Service engineer teams. Your responsibilities include: Quoting via Telephone and Mail Invoice Queries & Credit Notes Engineering planning & Scheduling Parts orderingYour experience/skills will include: A flexible and creative professional style with strong interpersonal skills Proactive and strategic problem solver who can support and lead others to deliver the best solutions for our customers Service-oriented and standout colleague who seeks feedback to continuously improve programs Outstanding Communication Skills Proven attention to detail skills If you have the skills and experience above and can start immediately please send your CV to or call .