About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Aug 17, 2022
Full time
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
Apr 21, 2022
Contractor
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The Viewing Product Team The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier. Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions. What you'll do: Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms. Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity. Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives. Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms. Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing. Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement. Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution. Consistently advocate for user needs throughout your process. Actively participate in design critiques, bringing fresh ideas to the broader team. What you'll bring: Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends. Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer. Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools. A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles. A passion for exploring new and innovative visual approaches. An uncompromised bar of quality for digital experiences and how they're represented across platforms. Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus. A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimization. Experience working with strategic design, creative direction, and visual design systems. An understanding of the best design practices across different media, platforms, and devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 29, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The Viewing Product Team The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier. Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions. What you'll do: Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms. Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity. Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives. Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms. Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing. Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement. Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution. Consistently advocate for user needs throughout your process. Actively participate in design critiques, bringing fresh ideas to the broader team. What you'll bring: Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends. Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer. Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools. A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles. A passion for exploring new and innovative visual approaches. An uncompromised bar of quality for digital experiences and how they're represented across platforms. Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus. A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimization. Experience working with strategic design, creative direction, and visual design systems. An understanding of the best design practices across different media, platforms, and devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalization team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalization you will develop the strategy and vision for maximizing customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalization across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organization. This role will report to the VP of Personalization & Search, and partner closely with teams across the organization to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalized content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalization product roadmaps and features based on this strategic vision and define prioritized feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalization and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritization tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 29, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalization team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalization you will develop the strategy and vision for maximizing customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalization across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organization. This role will report to the VP of Personalization & Search, and partner closely with teams across the organization to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalized content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalization product roadmaps and features based on this strategic vision and define prioritized feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalization and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritization tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role Automation Testing is at the core of defining, developing and testing products for businesses and their customers. Development is a playground where you can create what's needed when you need it. You will play a vital role working within a cross functional team, participating in the development of software with a primary focus being on the testability and performance of software applications. You'll be able to set up full frameworks to perform thousands of tests in a heartbeat on multiple application platforms such as mobile, desktop and web. This feeds into every level of test whether it's unit level, functional, performance and regression. Automation is a major component of agile teams who work diligently to deliver value in short time frames, the execution of scripts and their application in the DevOps pipeline can mean delivery of functional code in unprecedented timeframes. We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
Mar 29, 2024
Full time
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role Automation Testing is at the core of defining, developing and testing products for businesses and their customers. Development is a playground where you can create what's needed when you need it. You will play a vital role working within a cross functional team, participating in the development of software with a primary focus being on the testability and performance of software applications. You'll be able to set up full frameworks to perform thousands of tests in a heartbeat on multiple application platforms such as mobile, desktop and web. This feeds into every level of test whether it's unit level, functional, performance and regression. Automation is a major component of agile teams who work diligently to deliver value in short time frames, the execution of scripts and their application in the DevOps pipeline can mean delivery of functional code in unprecedented timeframes. We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role Automation Testing is at the core of defining, developing and testing products for businesses and their customers. Development is a playground where you can create what's needed when you need it. You will play a vital role working within a cross functional team, participating in the development of software with a primary focus being on the testability and performance of software applications. You'll be able to set up full frameworks to perform thousands of tests in a heartbeat on multiple application platforms such as mobile, desktop and web. This feeds into every level of test whether it's unit level, functional, performance and regression. Automation is a major component of agile teams who work diligently to deliver value in short time frames, the execution of scripts and their application in the DevOps pipeline can mean delivery of functional code in unprecedented timeframes. We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
Mar 29, 2024
Full time
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role Automation Testing is at the core of defining, developing and testing products for businesses and their customers. Development is a playground where you can create what's needed when you need it. You will play a vital role working within a cross functional team, participating in the development of software with a primary focus being on the testability and performance of software applications. You'll be able to set up full frameworks to perform thousands of tests in a heartbeat on multiple application platforms such as mobile, desktop and web. This feeds into every level of test whether it's unit level, functional, performance and regression. Automation is a major component of agile teams who work diligently to deliver value in short time frames, the execution of scripts and their application in the DevOps pipeline can mean delivery of functional code in unprecedented timeframes. We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Mar 29, 2024
Full time
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Trainee Telecommunication Engineers Salary circa £19,000 to 24,000 pa dependent on skills and experience + benefits Milton Keynes - full UK driving licence required Full time, Permanent UK CommsLtd is a well-known and highly regarded company which specialises in designing and installing major in-building projects using Distributed Antenna Systems (DAS), small cells and other innovative technologies to improve wireless coverage and capacity; working with mobile operators, neutral host providers and property owners. An exciting opportunity has arisen for Trainee Telecommunication Engineers to join our team based in Milton Keynes. The Role Reporting to the Engineering Manager the successful Trainee Engineers will be trained across our business, to work as part of a team responsible for the design, installation, commissioning and testing of a range of in-building wireless communication systems throughout the UK. The role will consist of the following: In-building installation - Cat 6, Fibre and RF cabling Commissioning of in-building wireless systems Preparing reports Liaising with other departments and customers The Candidate: To be considered for our Trainee Telecommunication Engineer positions, we are looking for candidates who have the following skills, qualifications and experience: Competent user of MS Office Suite, Excel, Word & PowerPoint A high attention to detail and able to work and meet tight deadlines Have a flexible approach to the working day (this position will involve travel and sometimes working outside normal business hours) Enthusiastic and positive attitude Good communication skills Ability to thrive in a diverse cultural environment Education & Qualifications: Have held a full UK manual driving licence for at least 12 months and have no more than 6 points Must be eligible to live and work in the UK CNCI or NVQ level qualifications desired but not essential as training will be provided Trainee Telecommunication Engineers Benefits: A competitive starting salary from £19,000 to £24,000 per annum (DoE) Training & personal development plan Company pension Holiday entitlement 20 days plus bank holidays Staff bonuses and incentives If you feel you have the skills for our Trainee Telecommunications Engineer, please apply now with your updated Cv. INDLS
Mar 29, 2024
Full time
Trainee Telecommunication Engineers Salary circa £19,000 to 24,000 pa dependent on skills and experience + benefits Milton Keynes - full UK driving licence required Full time, Permanent UK CommsLtd is a well-known and highly regarded company which specialises in designing and installing major in-building projects using Distributed Antenna Systems (DAS), small cells and other innovative technologies to improve wireless coverage and capacity; working with mobile operators, neutral host providers and property owners. An exciting opportunity has arisen for Trainee Telecommunication Engineers to join our team based in Milton Keynes. The Role Reporting to the Engineering Manager the successful Trainee Engineers will be trained across our business, to work as part of a team responsible for the design, installation, commissioning and testing of a range of in-building wireless communication systems throughout the UK. The role will consist of the following: In-building installation - Cat 6, Fibre and RF cabling Commissioning of in-building wireless systems Preparing reports Liaising with other departments and customers The Candidate: To be considered for our Trainee Telecommunication Engineer positions, we are looking for candidates who have the following skills, qualifications and experience: Competent user of MS Office Suite, Excel, Word & PowerPoint A high attention to detail and able to work and meet tight deadlines Have a flexible approach to the working day (this position will involve travel and sometimes working outside normal business hours) Enthusiastic and positive attitude Good communication skills Ability to thrive in a diverse cultural environment Education & Qualifications: Have held a full UK manual driving licence for at least 12 months and have no more than 6 points Must be eligible to live and work in the UK CNCI or NVQ level qualifications desired but not essential as training will be provided Trainee Telecommunication Engineers Benefits: A competitive starting salary from £19,000 to £24,000 per annum (DoE) Training & personal development plan Company pension Holiday entitlement 20 days plus bank holidays Staff bonuses and incentives If you feel you have the skills for our Trainee Telecommunications Engineer, please apply now with your updated Cv. INDLS
Full Stack Developer - Python, React, Angular - Up to £65k An innovative, robotics and AI firm are working on a number of exciting projects and products as they continue to grow, resulting in the need for a Full Stack Developer to join them on a permanent basis. As a Full Stack Developer, you will work within a cross-functional team to produce scalable software solutions and will work on a range of real-time front and backend system, desktop and mobile applications within an Agile environment. As well as this, you will be involved in the design of client and server-side architecture, development of well-functioning databases, applications and APIs. This would suit someone who wants to work across a variety of different back and frontend programming languages. The business has an ambitious roadmap of products, which are backed by state of the art technology which you will have a part in building. Skills and experience required: Full Stack Development with Python, React & JavaScript Interest within the Robotics and AI domain Real-time Software systems and programming Experience using Jira or Confluence For further details and immediate consideration, please get in touch.
Mar 29, 2024
Full time
Full Stack Developer - Python, React, Angular - Up to £65k An innovative, robotics and AI firm are working on a number of exciting projects and products as they continue to grow, resulting in the need for a Full Stack Developer to join them on a permanent basis. As a Full Stack Developer, you will work within a cross-functional team to produce scalable software solutions and will work on a range of real-time front and backend system, desktop and mobile applications within an Agile environment. As well as this, you will be involved in the design of client and server-side architecture, development of well-functioning databases, applications and APIs. This would suit someone who wants to work across a variety of different back and frontend programming languages. The business has an ambitious roadmap of products, which are backed by state of the art technology which you will have a part in building. Skills and experience required: Full Stack Development with Python, React & JavaScript Interest within the Robotics and AI domain Real-time Software systems and programming Experience using Jira or Confluence For further details and immediate consideration, please get in touch.
Role: 2nd Line Engineer Sector: MSP Location: East London Salary: 30,000 to 35,000 Join my clients dynamic team of skilled professionals where you'll play a vital role in delivering top-notch technical support to their diverse clientele. As a member of our team, you'll be responsible for providing day-to-day telephone and remote assistance at both 1st and 2nd line levels. To excel in this role, you should possess experience supporting Windows 10/11 and the latest Mac OSX operating systems within a business network environment. Additionally, you'll need expertise in: Troubleshooting and resolving issues over the phone and remotely at the 2nd line level. Hands-on experience with deskside hardware/software installation, configuration, and troubleshooting. Proficiency in configuring and troubleshooting Microsoft 365 tools such as Outlook, Teams, Exchange Online, and Active Directory. Strong understanding and practical knowledge of network configuration and troubleshooting, including DHCP, Routers, Switches, and Firewalls Ability to troubleshoot, fix, and support mobile devices including Android and iOS phones and tablets using Intune / JAMF Prior customer service experience in a help desk environment, utilizing helpdesk applications to manage tickets within the defined SLAs. In addition to technical skills, we're looking for individuals who possess the following qualities: Enthusiastic and driven individual with a can do attitude Proactive problem-solving skills and a creative approach to the challenges you will face. Exceptional customer service skills with the ability to interact effectively with clients at all levels. Strong interpersonal skills to build and maintain client relationships. Excellent organizational skills, including time management and administrative tasks. Ability to thrive under pressure in a client-facing environment while meeting weekly targets. Excellent verbal and written communication skills with keen attention to detail in ticket management and documentation. As part of our team, you'll report directly to the internal help desk manager and participate in weekly team meetings to review performance and plan for the week ahead. If you're ready to take on this exciting opportunity, we encourage you to apply and be part of our success story. What we offer: Join a great team looking to continue their upward trajectory. Hybrid working Competitive salary with an even better benefits package! Engage with cutting edge technology, be at the forefront of IT innovation Certification training Team socials & so much more! Like the look of what you see? Apply today to be immediately considered! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Role: 2nd Line Engineer Sector: MSP Location: East London Salary: 30,000 to 35,000 Join my clients dynamic team of skilled professionals where you'll play a vital role in delivering top-notch technical support to their diverse clientele. As a member of our team, you'll be responsible for providing day-to-day telephone and remote assistance at both 1st and 2nd line levels. To excel in this role, you should possess experience supporting Windows 10/11 and the latest Mac OSX operating systems within a business network environment. Additionally, you'll need expertise in: Troubleshooting and resolving issues over the phone and remotely at the 2nd line level. Hands-on experience with deskside hardware/software installation, configuration, and troubleshooting. Proficiency in configuring and troubleshooting Microsoft 365 tools such as Outlook, Teams, Exchange Online, and Active Directory. Strong understanding and practical knowledge of network configuration and troubleshooting, including DHCP, Routers, Switches, and Firewalls Ability to troubleshoot, fix, and support mobile devices including Android and iOS phones and tablets using Intune / JAMF Prior customer service experience in a help desk environment, utilizing helpdesk applications to manage tickets within the defined SLAs. In addition to technical skills, we're looking for individuals who possess the following qualities: Enthusiastic and driven individual with a can do attitude Proactive problem-solving skills and a creative approach to the challenges you will face. Exceptional customer service skills with the ability to interact effectively with clients at all levels. Strong interpersonal skills to build and maintain client relationships. Excellent organizational skills, including time management and administrative tasks. Ability to thrive under pressure in a client-facing environment while meeting weekly targets. Excellent verbal and written communication skills with keen attention to detail in ticket management and documentation. As part of our team, you'll report directly to the internal help desk manager and participate in weekly team meetings to review performance and plan for the week ahead. If you're ready to take on this exciting opportunity, we encourage you to apply and be part of our success story. What we offer: Join a great team looking to continue their upward trajectory. Hybrid working Competitive salary with an even better benefits package! Engage with cutting edge technology, be at the forefront of IT innovation Certification training Team socials & so much more! Like the look of what you see? Apply today to be immediately considered! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
1st Line Engineer - Leeds onsite 22-26K An urgent requirement has come available for an enthusiastic and driven IT Support Technician to join a company in Leeds. You will be responsible for diagnosing IT faults, troubleshooting, configuring new equipment / software and providing technical assistance to users. Skills and Responsibilities: Office 365 Sage 1000 SageCRM Insync Druva Endpoint Backup Eset AV & Endpoint Encyption Providing 1st line technical support, answering support queries via phone & email. To log & prioritise system & user support calls for the second line support team. Carrying out user administration and set up. Recording and actioning faults as reported on: PC's, servers, laptops and mobiles. Determining the nature of faults and the steps required to rectify them. Creating and maintaining email profiles for users. Closing the job when normal service is resumed. Using remote control software tools to provide fault resolution and diagnosis. Creating and administrating Microsoft Exchange email accounts. Document and maintain Help Desk policies and procedures. Previous experience working in 1st line role or similar role is required as well as confidence in interacting with and supporting customers. A drivers licence is essential for this role as travel is required between sites. To apply for the role please send your most recent CV to or call for further information on the position. For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
1st Line Engineer - Leeds onsite 22-26K An urgent requirement has come available for an enthusiastic and driven IT Support Technician to join a company in Leeds. You will be responsible for diagnosing IT faults, troubleshooting, configuring new equipment / software and providing technical assistance to users. Skills and Responsibilities: Office 365 Sage 1000 SageCRM Insync Druva Endpoint Backup Eset AV & Endpoint Encyption Providing 1st line technical support, answering support queries via phone & email. To log & prioritise system & user support calls for the second line support team. Carrying out user administration and set up. Recording and actioning faults as reported on: PC's, servers, laptops and mobiles. Determining the nature of faults and the steps required to rectify them. Creating and maintaining email profiles for users. Closing the job when normal service is resumed. Using remote control software tools to provide fault resolution and diagnosis. Creating and administrating Microsoft Exchange email accounts. Document and maintain Help Desk policies and procedures. Previous experience working in 1st line role or similar role is required as well as confidence in interacting with and supporting customers. A drivers licence is essential for this role as travel is required between sites. To apply for the role please send your most recent CV to or call for further information on the position. For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
.NET Developer - Europe's Largest Radio Station Group - Cannock (Tech stack: .NET Developer, .NET 8, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is Europe's largest and most profitable commercial radio group. In order to keep pace with the new digital technologies being developed, they are transforming their stations into interactive brands that can operate across multiple platforms such as online, digital TV and mobile. As such we are seeking .NET Developer to join their dynamic .NET / C# team of high flying individuals. .NET Developer applicants should have a skill set that encompasses: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide you with industry recognised training in: .NET 8, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and SQL Server 2022. This is an exciting opportunity to work on complex enterprise level .NET / C# software development projects. Our client offers a structured career progression programme, industry recognized training, flexible working hours and home working. These positions are urgent, as such our client guarantees to provide feedback on CV's within 24 hours of submission and complete the interview process within 1 week. Location: Cannock, UK / Remote Working Salary: £35,00 - £40,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Mar 29, 2024
Full time
.NET Developer - Europe's Largest Radio Station Group - Cannock (Tech stack: .NET Developer, .NET 8, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is Europe's largest and most profitable commercial radio group. In order to keep pace with the new digital technologies being developed, they are transforming their stations into interactive brands that can operate across multiple platforms such as online, digital TV and mobile. As such we are seeking .NET Developer to join their dynamic .NET / C# team of high flying individuals. .NET Developer applicants should have a skill set that encompasses: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide you with industry recognised training in: .NET 8, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and SQL Server 2022. This is an exciting opportunity to work on complex enterprise level .NET / C# software development projects. Our client offers a structured career progression programme, industry recognized training, flexible working hours and home working. These positions are urgent, as such our client guarantees to provide feedback on CV's within 24 hours of submission and complete the interview process within 1 week. Location: Cannock, UK / Remote Working Salary: £35,00 - £40,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Customer Support Engineer! What We Offer:- Exciting international travel opportunities.- Competitive salary with benefits.- Opportunities for progression- Continuous learning and development programs. The Role: We are on the lookout for a dynamic and skilled Customer Support Engineer to be a pivotal part of our UK and international operations. As the primary liaison for our esteemed overseas customers, you will immerse yourself in exciting tasks ranging from site surveys and installations to maintenance and training on our cutting-edge product range. Key Responsibilities: - Conduct site surveys, encompassing fixed, mobile, and ship locations.- Manage the ordering and packing of installation materials for shipment.- Coordinate logistics, including shipping and Customs paperwork.- Perform 2nd line repairs within the workshop at our factory.- Contribute to the creation of technical publications, such as system manuals and white papers.- Execute Factory Acceptance Testing - Undertake site maintenance - Conduct Customer Trials and formulate trial plans - Provide support for Customer Demos both in the UK and internationally.- Develop and deliver training courses - Capture Customer Requirements for Sales globally.To thrive in this role, you should possess:- Formal qualification or experience in telecoms/electronics/RF or equivalent technologies - Experience in operating or maintaining datalink products (advantageous but not essential).- UK citizenship as SC clearance or eligibility to apply.- Adaptability and a knack for quickly acquiring new skills.- Excellent communication skills for effective interaction with internal and external customers.- Strong PC skills (IT Literacy).- A valid/full UK/EU driving license.
Mar 29, 2024
Full time
Customer Support Engineer! What We Offer:- Exciting international travel opportunities.- Competitive salary with benefits.- Opportunities for progression- Continuous learning and development programs. The Role: We are on the lookout for a dynamic and skilled Customer Support Engineer to be a pivotal part of our UK and international operations. As the primary liaison for our esteemed overseas customers, you will immerse yourself in exciting tasks ranging from site surveys and installations to maintenance and training on our cutting-edge product range. Key Responsibilities: - Conduct site surveys, encompassing fixed, mobile, and ship locations.- Manage the ordering and packing of installation materials for shipment.- Coordinate logistics, including shipping and Customs paperwork.- Perform 2nd line repairs within the workshop at our factory.- Contribute to the creation of technical publications, such as system manuals and white papers.- Execute Factory Acceptance Testing - Undertake site maintenance - Conduct Customer Trials and formulate trial plans - Provide support for Customer Demos both in the UK and internationally.- Develop and deliver training courses - Capture Customer Requirements for Sales globally.To thrive in this role, you should possess:- Formal qualification or experience in telecoms/electronics/RF or equivalent technologies - Experience in operating or maintaining datalink products (advantageous but not essential).- UK citizenship as SC clearance or eligibility to apply.- Adaptability and a knack for quickly acquiring new skills.- Excellent communication skills for effective interaction with internal and external customers.- Strong PC skills (IT Literacy).- A valid/full UK/EU driving license.
Office Angels are currently recruiting for an IT Project and Support Engineer for our client based in Ascot. Role: IT Project and Support Engineer Location: Ascot - Office Based Salary: £50,000 to £55,000 per annum 35 hours per week. Salary dependent on experience. Pension scheme with Aviva. Employee Assistance programme. On site parking Annual Staff Allowance on Products Discounted Rates at Company Owned Salon Your Birthday as Approved Annual Leave 20 days Annual Leave + Bank Holidays + 5 days between Christmas and New Year The Role: My client is looking to bring onboard an IT Specialist to support the IT Manager and enhance their IT infrastructure, ensuring robust network performance and security. The ideal candidate will have a strong background in IT project management, system maintenance and technical support. Support the IT Manager in defining and agreeing project scope, outputs, and timescale, quality and cost criteria to ensure business requirements are understood and agreed. Defining and establishing the project structure, roles and teams within departments to ensure efficient and effective systems upgrade, project delivery, reporting to management on progress. Maintain and upgrade IT infrastructure, including network, routers, and firewalls. Troubleshoot and resolve network issues and Adaptive Defense 360 system concerns. Ensure network security and manage securities on routers and firewalls. Address issues related to the company's systems and provide IT support to staff. Maintain and develop SharePoint, Compliance, Exchange, and Team sites. Administer the company's Microsoft 365 tenant and setup. Manage Active Directory users, permissions, and policies. Deploy IT hardware and set up profiles using iTunes. Resolve issues with phone systems, including mobile devices. Support franchisees with IT-related issues. Create test environments for software system development and improvement. Assist with ad hoc IT requirements as directed by the IT Manager. Travel within a working day-usually to the Warehouse in Swindon, absence from home overnight and overseas travel is occasionally required. The ideal candidate: Proven experience with project planning from conception to delivery. Experience in establishing project structures, roles, and teams for efficient project delivery. Significant experience in hardware, operating systems, and software. Background in computer operations, technical support, systems programming, and project management. Desirable experience with Sage X3 ERP and Datalinx software systems. Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange. Knowledge of Microsoft Group Policy, Installation Rollout, and InTunes. Familiarity with web-based hosting, data integration, websites, and SSL certifications. Skilled in setting network and SharePoint permissions. Competence with SQL management and scripting. Ability to define and agree on project scope, outputs, timescale, quality, and cost criteria. Experience in establishing project structures, roles, and teams for efficient project delivery. If you are interested in this position, please send your CV to Morgan Lay at or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Office Angels are currently recruiting for an IT Project and Support Engineer for our client based in Ascot. Role: IT Project and Support Engineer Location: Ascot - Office Based Salary: £50,000 to £55,000 per annum 35 hours per week. Salary dependent on experience. Pension scheme with Aviva. Employee Assistance programme. On site parking Annual Staff Allowance on Products Discounted Rates at Company Owned Salon Your Birthday as Approved Annual Leave 20 days Annual Leave + Bank Holidays + 5 days between Christmas and New Year The Role: My client is looking to bring onboard an IT Specialist to support the IT Manager and enhance their IT infrastructure, ensuring robust network performance and security. The ideal candidate will have a strong background in IT project management, system maintenance and technical support. Support the IT Manager in defining and agreeing project scope, outputs, and timescale, quality and cost criteria to ensure business requirements are understood and agreed. Defining and establishing the project structure, roles and teams within departments to ensure efficient and effective systems upgrade, project delivery, reporting to management on progress. Maintain and upgrade IT infrastructure, including network, routers, and firewalls. Troubleshoot and resolve network issues and Adaptive Defense 360 system concerns. Ensure network security and manage securities on routers and firewalls. Address issues related to the company's systems and provide IT support to staff. Maintain and develop SharePoint, Compliance, Exchange, and Team sites. Administer the company's Microsoft 365 tenant and setup. Manage Active Directory users, permissions, and policies. Deploy IT hardware and set up profiles using iTunes. Resolve issues with phone systems, including mobile devices. Support franchisees with IT-related issues. Create test environments for software system development and improvement. Assist with ad hoc IT requirements as directed by the IT Manager. Travel within a working day-usually to the Warehouse in Swindon, absence from home overnight and overseas travel is occasionally required. The ideal candidate: Proven experience with project planning from conception to delivery. Experience in establishing project structures, roles, and teams for efficient project delivery. Significant experience in hardware, operating systems, and software. Background in computer operations, technical support, systems programming, and project management. Desirable experience with Sage X3 ERP and Datalinx software systems. Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange. Knowledge of Microsoft Group Policy, Installation Rollout, and InTunes. Familiarity with web-based hosting, data integration, websites, and SSL certifications. Skilled in setting network and SharePoint permissions. Competence with SQL management and scripting. Ability to define and agree on project scope, outputs, timescale, quality, and cost criteria. Experience in establishing project structures, roles, and teams for efficient project delivery. If you are interested in this position, please send your CV to Morgan Lay at or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich. Job Title: Senior Service Desk Engineer. Location: Ipswich, Anglia Salary: £35,000 - £38,000 Per Annum, Depending on Experience. About the Role: The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required. In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich. Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies. Key Responsibilities Service Desk: Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system. Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests. Support of password and Identity management systems. Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate. Repairing and replacing damaged computer components. The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary. Maintaining and updating technical & training documentation. Application support for M365, OneDrive and MS SharePoint. Building and maintaining a user self-help SharePoint. Escalation of problems to the appropriate level where necessary. Adhering to the company's GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies. Manage Users Lifecycle (account creation, delete ) and give access right to system according to group policy and business needs. Infrastructure and Network : Performs primary network system administration on network servers and equipment. Schedule maintenance operation on the equipment. Service Delivery: Ensure that local infrastructure is well fit to enable deployment of local and Group Services. Perform Level 1 Assistance on Group Services. Write local specific services procedure, description, and lead realization of new services. Candidate Requirements: The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role. Qualifications: A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths. Essential Experience: Providing service desk support within a busy business environment. Developing and overseeing IT security and control systems. Using an Electronic Document Management System (EDMS). Knowledge & Skills: Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages. Excellent knowledge of all major operating systems. Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools. Working technical knowledge of current network protocols, operating systems, and standards. Ability to use initiative and work independently with minimal supervision. Excellent organisational, communication and interpersonal skills. Be able to work under pressure, be a team player and have a high level of self-motivation. Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials). If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
Mar 29, 2024
Full time
An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich. Job Title: Senior Service Desk Engineer. Location: Ipswich, Anglia Salary: £35,000 - £38,000 Per Annum, Depending on Experience. About the Role: The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required. In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich. Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies. Key Responsibilities Service Desk: Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system. Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests. Support of password and Identity management systems. Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate. Repairing and replacing damaged computer components. The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary. Maintaining and updating technical & training documentation. Application support for M365, OneDrive and MS SharePoint. Building and maintaining a user self-help SharePoint. Escalation of problems to the appropriate level where necessary. Adhering to the company's GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies. Manage Users Lifecycle (account creation, delete ) and give access right to system according to group policy and business needs. Infrastructure and Network : Performs primary network system administration on network servers and equipment. Schedule maintenance operation on the equipment. Service Delivery: Ensure that local infrastructure is well fit to enable deployment of local and Group Services. Perform Level 1 Assistance on Group Services. Write local specific services procedure, description, and lead realization of new services. Candidate Requirements: The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role. Qualifications: A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths. Essential Experience: Providing service desk support within a busy business environment. Developing and overseeing IT security and control systems. Using an Electronic Document Management System (EDMS). Knowledge & Skills: Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages. Excellent knowledge of all major operating systems. Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools. Working technical knowledge of current network protocols, operating systems, and standards. Ability to use initiative and work independently with minimal supervision. Excellent organisational, communication and interpersonal skills. Be able to work under pressure, be a team player and have a high level of self-motivation. Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials). If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
IT Support Engineer Henley - On SiteCompetative Salary Mon-Thurs 9am-5pm Fri - 9am - 3pm As a member of the IT team, you will be the first line in supporting users with general day-to-day IT issues. The company have over 250 users, who you will be helping either in the office, factory or over the phone.The role will offer the opportunity to work on a variety of IT tasks across the business (working on bespoke ERP and CRM systems as well as Microsoft Office 365 and Access Database) helping you develop a wide range of skills and the ability to focus on and further develop expertise in areas of interest that the business requires. IT Support Engineer Responsibilities: The IT Support Engineer will support colleagues and as necessary carry out the following duties: • Help users with general IT issues, such as printing issues, file issues etc• Setting up and maintaining user access to company systems • Office 365 administration / Assist with issues arising from the ERP and CRM system • Network management • Hardware configuration - such as setting up PC's/laptops to access company systems, mobile phones, tablet devices etc IT Support Engineer Experience required: • Be a team player, able to work well and help out within a small team environment • Proactive, able to work on own initiative and problem solve• Professional, approachable, calm and understanding • Able to communicate effectively with colleagues at all levels • Willingness and drive to develop and take on new responsibilities • Excellent organisational skills - methodical with good attention to detail, able to manage time effectively and prioritise IT Support Engineer IT Experience desired (not essential) • Strong knowledge of Microsoft Windows 10 and above• Microsoft Office 365 • Windows • Good skills in Microsoft Excel, Word, and PowerPoint • Computer programming experience • Understanding of computer networks (LAN, WAN, Wi-Fi, DHCP and DNS) If you wish to be considered for this role please apply now!
Mar 29, 2024
Full time
IT Support Engineer Henley - On SiteCompetative Salary Mon-Thurs 9am-5pm Fri - 9am - 3pm As a member of the IT team, you will be the first line in supporting users with general day-to-day IT issues. The company have over 250 users, who you will be helping either in the office, factory or over the phone.The role will offer the opportunity to work on a variety of IT tasks across the business (working on bespoke ERP and CRM systems as well as Microsoft Office 365 and Access Database) helping you develop a wide range of skills and the ability to focus on and further develop expertise in areas of interest that the business requires. IT Support Engineer Responsibilities: The IT Support Engineer will support colleagues and as necessary carry out the following duties: • Help users with general IT issues, such as printing issues, file issues etc• Setting up and maintaining user access to company systems • Office 365 administration / Assist with issues arising from the ERP and CRM system • Network management • Hardware configuration - such as setting up PC's/laptops to access company systems, mobile phones, tablet devices etc IT Support Engineer Experience required: • Be a team player, able to work well and help out within a small team environment • Proactive, able to work on own initiative and problem solve• Professional, approachable, calm and understanding • Able to communicate effectively with colleagues at all levels • Willingness and drive to develop and take on new responsibilities • Excellent organisational skills - methodical with good attention to detail, able to manage time effectively and prioritise IT Support Engineer IT Experience desired (not essential) • Strong knowledge of Microsoft Windows 10 and above• Microsoft Office 365 • Windows • Good skills in Microsoft Excel, Word, and PowerPoint • Computer programming experience • Understanding of computer networks (LAN, WAN, Wi-Fi, DHCP and DNS) If you wish to be considered for this role please apply now!
Software Application Engineer - Derby - £45,000 to £55,000 - 4 day working week - Hybrid working (1 day in the office a week) We are looking for a software developer to join our development team. We have opportunities to work in native mobile app development, front end client systems in Angular, and large scale backend systems in C#.Net Core . This is an excellent opportunity to join a vibrant and growing company, which offers great opportunities for learning the latest technologies and for professional development. Example of Projects you will work on: Real-time IOT devices over GPRS Complex reporting systems with scheduling Enterprise level native app projects Rich data analysis and machine learning Salesforce integration to back-office systems Machine Learning and Artificial Intelligence We are looking for someone who meets some or most of the following criteria: Skills: C#/Net developmentTypescript/JavaScriptNoSQL such as MongoDB or Microsoft SQL Server Nice to Have: SwiftJavaNoSQL such as MongoDBMicrosoft SQL ServerMySQLHTML/CSSGIT Source ControlJIRA Desirable Skills (chance to learn) Angular or other front-end frameworks MongoDB or other NoSQL database technology Agile development methodology AWS, Kubernetes and/or Docker containerisation Backend development in API/Microservices iOS/Android Working options: 2 contract options (38 hours per week) - Remote working (1 day in the office per week) 4 day working week - 8am-6pm with Monday or Friday off - 20 days annual leave + public holidays 5 day working week - Flexi-time 9:30am-4:30pm core hours - 25 days annual leave + public holidays Ian at Henderson Scott is shortlisted candidate for interview so please apply now!
Mar 29, 2024
Full time
Software Application Engineer - Derby - £45,000 to £55,000 - 4 day working week - Hybrid working (1 day in the office a week) We are looking for a software developer to join our development team. We have opportunities to work in native mobile app development, front end client systems in Angular, and large scale backend systems in C#.Net Core . This is an excellent opportunity to join a vibrant and growing company, which offers great opportunities for learning the latest technologies and for professional development. Example of Projects you will work on: Real-time IOT devices over GPRS Complex reporting systems with scheduling Enterprise level native app projects Rich data analysis and machine learning Salesforce integration to back-office systems Machine Learning and Artificial Intelligence We are looking for someone who meets some or most of the following criteria: Skills: C#/Net developmentTypescript/JavaScriptNoSQL such as MongoDB or Microsoft SQL Server Nice to Have: SwiftJavaNoSQL such as MongoDBMicrosoft SQL ServerMySQLHTML/CSSGIT Source ControlJIRA Desirable Skills (chance to learn) Angular or other front-end frameworks MongoDB or other NoSQL database technology Agile development methodology AWS, Kubernetes and/or Docker containerisation Backend development in API/Microservices iOS/Android Working options: 2 contract options (38 hours per week) - Remote working (1 day in the office per week) 4 day working week - 8am-6pm with Monday or Friday off - 20 days annual leave + public holidays 5 day working week - Flexi-time 9:30am-4:30pm core hours - 25 days annual leave + public holidays Ian at Henderson Scott is shortlisted candidate for interview so please apply now!
Are you a passionate and skilled professional in the field of active radio solutions and backhaul design? This Senior Radio Engineer role is working for a high profile company within telecoms that have a dynamic and inclusive workplace where diversity is celebrated, and talent is nurtured. This permanent position offers a competitive salary and great bonus scheme along with 30 days holiday plus bank holidays. As a Technical/Engineering Authority, you will play a pivotal role in shaping the future of their infrastructure. Your responsibilities will include creating design guidance for design and build suppliers, addressing both existing and emerging demand requirements. You'll be at the forefront of their industry, defining and executing strategies to meet design requirements aligned with customer demands. Key Responsibilities: SME in DAS, small cell and indoor coverage solutions Support in the production and maintenance of general guidance documents to ensure Customers and Suppliers are working to the same standards Support new Backhaul Products introductions and ensure that adequate design guidance is produced to support the Delivery Process Management of the Design Concessions when there are reasonable deviations from the design requirements issued by the company Assessment and management of Design Change Requests submitted by the Customers. Develop and grow strong relationships with design suppliers and customers. Contribute to the organisation's digital transformation initiatives Identify opportunities for leveraging technology and automation to enhance efficiency and productivity Experience needed Extensive knowledge and understanding of the telecoms industry, e.g. who are the UK Mobile Network Operators, Fixed Line and Microwave backhaul technologies (along with the providers/vendors). Good knowledge and understanding of Macro Radio, DAS, Small cell and indoor coverage solutions Good understanding of L2 and L3 backhaul solutions and associated protocols Project People is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Are you a passionate and skilled professional in the field of active radio solutions and backhaul design? This Senior Radio Engineer role is working for a high profile company within telecoms that have a dynamic and inclusive workplace where diversity is celebrated, and talent is nurtured. This permanent position offers a competitive salary and great bonus scheme along with 30 days holiday plus bank holidays. As a Technical/Engineering Authority, you will play a pivotal role in shaping the future of their infrastructure. Your responsibilities will include creating design guidance for design and build suppliers, addressing both existing and emerging demand requirements. You'll be at the forefront of their industry, defining and executing strategies to meet design requirements aligned with customer demands. Key Responsibilities: SME in DAS, small cell and indoor coverage solutions Support in the production and maintenance of general guidance documents to ensure Customers and Suppliers are working to the same standards Support new Backhaul Products introductions and ensure that adequate design guidance is produced to support the Delivery Process Management of the Design Concessions when there are reasonable deviations from the design requirements issued by the company Assessment and management of Design Change Requests submitted by the Customers. Develop and grow strong relationships with design suppliers and customers. Contribute to the organisation's digital transformation initiatives Identify opportunities for leveraging technology and automation to enhance efficiency and productivity Experience needed Extensive knowledge and understanding of the telecoms industry, e.g. who are the UK Mobile Network Operators, Fixed Line and Microwave backhaul technologies (along with the providers/vendors). Good knowledge and understanding of Macro Radio, DAS, Small cell and indoor coverage solutions Good understanding of L2 and L3 backhaul solutions and associated protocols Project People is acting as an Employment Agency in relation to this vacancy.
A well-known TV Production Company seeking an IT Support Technician to help provide 1 st support to users within the group. This role is based in London and supports multiple group locations in London ensuring systems are maintained and supported to the highest standards. This is the perfect role to progress in time into a 2nd Line Engineer, the company offers great career progression (they've a large IT Team!) and the role is paying up to £30,000 plus offering great benefits. The role is hybrid, meaning the 50% of the time you'll be required to be in the office (central London, near Holborn), 50% of the time you'll be working from home. Role Responsibilities: Answering support requests via the IT service desk, by phone and face to face. To take ownership of support requests, ensuring they are logged and updated in appropriate systems. To escalate more complex problems to the relevant personnel, collaborating effectively and keeping end users updated. Administration of identity platforms including Active Directory and Okta to set up user accounts and manage access permissions. Configure and build end user devices in a timely fashion, for deployment at scale. Carry out day to day maintenance, administration and support on end user devices including laptops, desktops and mobiles/tablets. Contribute to the growing Tech Ops knowledgebase, updating both internal and customer facing documentation. Maintain asset register and ensure necessary equipment remains available for loans or replacements at short notice. Maintain best practices and policies to ensure effective use of all infrastructure, data, communication and storage systems together with maintaining required security standards Some travel within the UK may be required. On occasion may need to work outside of normal office hours and will be required to be part of on an on-call weekend rota. Required skills and experience: ITIL 4 certified to Foundation level or a demonstrable understanding of key principles Recent experience of working in a tech support role, preferably in a media business Strong troubleshooting skills, particularly around hardware, software and networking Proficient in modern operating systems including Windows 10 and macOS Experience of Active Directory, LANs, WANs & Wireless, TCP/IP principles and VoIP Experience of Office 365 and G Suite
Mar 29, 2024
Full time
A well-known TV Production Company seeking an IT Support Technician to help provide 1 st support to users within the group. This role is based in London and supports multiple group locations in London ensuring systems are maintained and supported to the highest standards. This is the perfect role to progress in time into a 2nd Line Engineer, the company offers great career progression (they've a large IT Team!) and the role is paying up to £30,000 plus offering great benefits. The role is hybrid, meaning the 50% of the time you'll be required to be in the office (central London, near Holborn), 50% of the time you'll be working from home. Role Responsibilities: Answering support requests via the IT service desk, by phone and face to face. To take ownership of support requests, ensuring they are logged and updated in appropriate systems. To escalate more complex problems to the relevant personnel, collaborating effectively and keeping end users updated. Administration of identity platforms including Active Directory and Okta to set up user accounts and manage access permissions. Configure and build end user devices in a timely fashion, for deployment at scale. Carry out day to day maintenance, administration and support on end user devices including laptops, desktops and mobiles/tablets. Contribute to the growing Tech Ops knowledgebase, updating both internal and customer facing documentation. Maintain asset register and ensure necessary equipment remains available for loans or replacements at short notice. Maintain best practices and policies to ensure effective use of all infrastructure, data, communication and storage systems together with maintaining required security standards Some travel within the UK may be required. On occasion may need to work outside of normal office hours and will be required to be part of on an on-call weekend rota. Required skills and experience: ITIL 4 certified to Foundation level or a demonstrable understanding of key principles Recent experience of working in a tech support role, preferably in a media business Strong troubleshooting skills, particularly around hardware, software and networking Proficient in modern operating systems including Windows 10 and macOS Experience of Active Directory, LANs, WANs & Wireless, TCP/IP principles and VoIP Experience of Office 365 and G Suite