3rd Line Network Engineer, LogicMonitor, SolarWinds, ASAP, Hybrid, Cheshire, £Good, OUTSIDE IR35 Role Summary We have an excellent opportunity for an experienced 3rd Line Customer Network Support Engineer, to join our SMC team. As a 3rd Line Customer Network Support Engineer, you will serve as a senior technical resource responsible for delivering expert-level support to our customers. Your primary focus will be on resolving complex network-related issues, troubleshooting advanced network configurations, and providing proactive guidance to optimize network performance. You will play a crucial role in ensuring the reliability, scalability, and security of our customers' networks while delivering exceptional service and maintaining high levels of customer satisfaction. The right Engineer will be working in close collaboration with the SMC team, and the wider consultant team. Core responsibilities of the role include, but are not limited to, the following: Act as a subject matter expert (SME) for resolving escalated technical issues related to network infrastructure, routing, switching, and connectivity. Diagnose and troubleshoot complex network problems using a variety of tools and techniques, including packet analysis, network monitoring, and log analysis. Provide timely and effective resolutions to customer incidents, ensuring minimal disruption to their operations and adhering to service level agreements (SLAs). Coordinate and execute network changes, upgrades, and migrations in collaboration with customers and internal stakeholders. Ensure that all network changes are properly documented, tracked, and communicated to relevant parties to maintain transparency and accountability. Follow change management processes and procedures to minimize the risk of service disruptions and maintain the integrity of the network environment. Build strong relationships with customers by providing proactive support, delivering value-added services, and serving as a trusted advisor on network-related matters. Act as the primary point of contact for customer inquiries, escalations, and technical consultations, demonstrating professionalism and empathy in all interactions. Conduct periodic service reviews with customers to assess satisfaction levels, gather feedback, and identify opportunities for improvement. Desirable Qualifications and Experience Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant industry certifications such as CCNP, CCIE, or equivalent are preferred VCAP Network Virtualization Deploy Extensive experience in network engineering and support roles, with a focus on troubleshooting complex network issues Extensive experience in network engineering and support roles, with a focus on troubleshooting complex network issues and designing scalable network architectures. Proficiency in network protocols and technologies, including TCP/IP, BGP, OSPF, VLANs, MPLS, QoS, and VPNs. Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues in high-pressure environments. Experience with network monitoring and management tools such as LogicMonitor, Wireshark, SolarWinds, or similar. Familiarity with cloud networking concepts and experience with cloud platforms such as AWS, Azure, or GCP is a plus. About the person Two to three years of experience in a similar type role Desire to develop and progress their career Excellent communicator both verbally and written Experienced, mature, influential, assertive and diplomatic Able to operate independently or as part of a larger team Excellent knowledge of chosen subject matter A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations Applies knowledge and skills through handling complex problems beyond own area of expertise Ability to commute to main office in Cheshire 3 days per week as this role is on our Hybrid model. If you have the skills and experience as mentioned above, please send in your CV for review
Apr 19, 2024
Contractor
3rd Line Network Engineer, LogicMonitor, SolarWinds, ASAP, Hybrid, Cheshire, £Good, OUTSIDE IR35 Role Summary We have an excellent opportunity for an experienced 3rd Line Customer Network Support Engineer, to join our SMC team. As a 3rd Line Customer Network Support Engineer, you will serve as a senior technical resource responsible for delivering expert-level support to our customers. Your primary focus will be on resolving complex network-related issues, troubleshooting advanced network configurations, and providing proactive guidance to optimize network performance. You will play a crucial role in ensuring the reliability, scalability, and security of our customers' networks while delivering exceptional service and maintaining high levels of customer satisfaction. The right Engineer will be working in close collaboration with the SMC team, and the wider consultant team. Core responsibilities of the role include, but are not limited to, the following: Act as a subject matter expert (SME) for resolving escalated technical issues related to network infrastructure, routing, switching, and connectivity. Diagnose and troubleshoot complex network problems using a variety of tools and techniques, including packet analysis, network monitoring, and log analysis. Provide timely and effective resolutions to customer incidents, ensuring minimal disruption to their operations and adhering to service level agreements (SLAs). Coordinate and execute network changes, upgrades, and migrations in collaboration with customers and internal stakeholders. Ensure that all network changes are properly documented, tracked, and communicated to relevant parties to maintain transparency and accountability. Follow change management processes and procedures to minimize the risk of service disruptions and maintain the integrity of the network environment. Build strong relationships with customers by providing proactive support, delivering value-added services, and serving as a trusted advisor on network-related matters. Act as the primary point of contact for customer inquiries, escalations, and technical consultations, demonstrating professionalism and empathy in all interactions. Conduct periodic service reviews with customers to assess satisfaction levels, gather feedback, and identify opportunities for improvement. Desirable Qualifications and Experience Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant industry certifications such as CCNP, CCIE, or equivalent are preferred VCAP Network Virtualization Deploy Extensive experience in network engineering and support roles, with a focus on troubleshooting complex network issues Extensive experience in network engineering and support roles, with a focus on troubleshooting complex network issues and designing scalable network architectures. Proficiency in network protocols and technologies, including TCP/IP, BGP, OSPF, VLANs, MPLS, QoS, and VPNs. Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues in high-pressure environments. Experience with network monitoring and management tools such as LogicMonitor, Wireshark, SolarWinds, or similar. Familiarity with cloud networking concepts and experience with cloud platforms such as AWS, Azure, or GCP is a plus. About the person Two to three years of experience in a similar type role Desire to develop and progress their career Excellent communicator both verbally and written Experienced, mature, influential, assertive and diplomatic Able to operate independently or as part of a larger team Excellent knowledge of chosen subject matter A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations Applies knowledge and skills through handling complex problems beyond own area of expertise Ability to commute to main office in Cheshire 3 days per week as this role is on our Hybrid model. If you have the skills and experience as mentioned above, please send in your CV for review
Role: 3rd Line Support Engineer Salary: 35k - 40k Location Eynsham Summary: This is an exciting opportunity for a 3rd Line Support Engineer to work in a Service Support Team supporting a mix of education and commercial customers. The role involves providing support for customers' on-premises physical and virtualised Windows environments, EE's Freedom Cloud hosted customers, and customers hosted in Microsoft Azure. The nature of the role will require flexible working, and the job holder should be prepared to undertake paid overtime in evenings and weekends if required. Key Responsibilities: To provide a professional technical advisory, diagnostic and repair support service to the customer within a Service Team, via telephone, email, and remote support. To manage all incidents within agreed SLA timescales, escalating where required ensuring that timescales are met. To ensure all support work undertaken is accurately recorded on the Service Management Systems (SMS), ensuring the SMS is kept fully up to date with the status of each ongoing problem To support junior team members in the resolution of incidents. To operate in according with all processes and procedures and to ensure compliance with the defined security policies regarding access to the System Support area and any supported systems. To achieve and maintain Microsoft / other vendor certifications. Occasional requirement to attend customer sites to assist with technical issues or project work. To complete additional ad hoc project work, as required. To assist the Services management team by carrying out reasonable requests for additional duties as and when required. To make recommendations on potential improvements to working practices and performance to improve service levels and customer satisfaction. Key Skills/Experience: At least 5 years' relevant experience working within a support or hosting operations environment Excellent working knowledge of MS Office 365 and Microsoft Server Operating Systems Good working knowledge of: Veeam and other 3rd party backup technologies Virtualisation technologies including VMWare and HyperV VLANs and VPN configuration Server based client services (DHCP, DNS, NPS) PowerShell scripting SAN technologies Server & Infrastructure hardware Desirable Criteria: VMWare Certifications Experience supporting Fortinet / Cisco firewall solutions Microsoft Certifications Experience supporting Microsoft Azure Working knowledge of Apple OS X and IOS Good working knowledge of Imaging and Deployment Tools including SCCM, Intune, Autopilot ITIL Foundation v3 Interpersonal and communications skills Excellent verbal and written communication skills Pro-active approach to work Ability to communicate complex technical issues to non-technical users Able to work unsupervised using your own initiative Willingness to keep abreast of new developments in software and hardware Full clean UK driving licence (desirable) The team currently work a staggered start (shift) pattern to cover Monday to Friday, 8.00am to 6.00pm (excluding bank holidays) with each team member working 37.5 hours per week. Out of hours support will be required on a rotated basis between the hours of 08:00 and 22:00 Monday to Sunday 365 days a year. Shift patterns starting at 7am and finishing at 10pm are anticipated in the future, with the further possibility of 24x7 cover being required, attracting an additional allowance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 19, 2024
Full time
Role: 3rd Line Support Engineer Salary: 35k - 40k Location Eynsham Summary: This is an exciting opportunity for a 3rd Line Support Engineer to work in a Service Support Team supporting a mix of education and commercial customers. The role involves providing support for customers' on-premises physical and virtualised Windows environments, EE's Freedom Cloud hosted customers, and customers hosted in Microsoft Azure. The nature of the role will require flexible working, and the job holder should be prepared to undertake paid overtime in evenings and weekends if required. Key Responsibilities: To provide a professional technical advisory, diagnostic and repair support service to the customer within a Service Team, via telephone, email, and remote support. To manage all incidents within agreed SLA timescales, escalating where required ensuring that timescales are met. To ensure all support work undertaken is accurately recorded on the Service Management Systems (SMS), ensuring the SMS is kept fully up to date with the status of each ongoing problem To support junior team members in the resolution of incidents. To operate in according with all processes and procedures and to ensure compliance with the defined security policies regarding access to the System Support area and any supported systems. To achieve and maintain Microsoft / other vendor certifications. Occasional requirement to attend customer sites to assist with technical issues or project work. To complete additional ad hoc project work, as required. To assist the Services management team by carrying out reasonable requests for additional duties as and when required. To make recommendations on potential improvements to working practices and performance to improve service levels and customer satisfaction. Key Skills/Experience: At least 5 years' relevant experience working within a support or hosting operations environment Excellent working knowledge of MS Office 365 and Microsoft Server Operating Systems Good working knowledge of: Veeam and other 3rd party backup technologies Virtualisation technologies including VMWare and HyperV VLANs and VPN configuration Server based client services (DHCP, DNS, NPS) PowerShell scripting SAN technologies Server & Infrastructure hardware Desirable Criteria: VMWare Certifications Experience supporting Fortinet / Cisco firewall solutions Microsoft Certifications Experience supporting Microsoft Azure Working knowledge of Apple OS X and IOS Good working knowledge of Imaging and Deployment Tools including SCCM, Intune, Autopilot ITIL Foundation v3 Interpersonal and communications skills Excellent verbal and written communication skills Pro-active approach to work Ability to communicate complex technical issues to non-technical users Able to work unsupervised using your own initiative Willingness to keep abreast of new developments in software and hardware Full clean UK driving licence (desirable) The team currently work a staggered start (shift) pattern to cover Monday to Friday, 8.00am to 6.00pm (excluding bank holidays) with each team member working 37.5 hours per week. Out of hours support will be required on a rotated basis between the hours of 08:00 and 22:00 Monday to Sunday 365 days a year. Shift patterns starting at 7am and finishing at 10pm are anticipated in the future, with the further possibility of 24x7 cover being required, attracting an additional allowance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Principle Software Engineer upto £80k + 10% bonus & benefits Fully Remote My client is a tech for good company that aim to deliver market leading digital learning to millions of students across thousands of schools. They are pioneers in digital learning, and are looking for a Principle Engineer to join their team. As a Principal Software Engineer of the Product and Enterprise Ops team, you will be instrumental in the solution architecture, engineering direction, and engineering capability of the core platform. You will define and integrate the architectural roadmap with broader, next-generation enterprise platform services to consistently deliver high-quality software. You will use your experience and communication skills to collaborate with engineering and operations teams. Essential Job Functions Analyse requirements for stories/tasks from product owners to create solution designs and provide useful timeline estimates. Code solutions using appropriate languages - Node.js primarily. Some knowledge of Java, React, and Kubernetes is helpful). Use metrics to identify opportunities and create new features. Write clean, maintainable code with minimal defects so that future work on any codebase that you touch can be easily understood and maintained by other developers. Test code functionality through unit tests so that we can be assured of expected code functionality before deployment. Work with data and databases, as well as the appropriate technologies and languages for data transfer. Resolve any customer support issues when required as part of the team's strategy, so that products continue to delight customers and ensure the capability of products. Work with management and stakeholders to ensure an understanding of the current progress in your work. Write simple, easily understood documentation so that better decisions can be made in the moment regarding which tasks to work on next, and both existing and future team members can understand what you have worked on and the reasons behind any architectural or stylistic choices you may have made. Learn about new technologies and adopt them into your working pattern to ensure you are up to date with emerging trends and can provide forward-thinking solutions to problems. Proactively identify areas of the application that can be improved and work with Product Owners to add those tasks to the workstream to ensure the product remains competitive Own the packaging and release of your code through a CI/CD pipeline and resolve any issues so that customers can use the features or bug fixes you deliver. Constructively conduct Pull Request reviews on other team members' code so that the bar on code quality continues raising and team members are encouraged to develop. Train and mentor other team members, ensuring that you are knowledge-sharing to build team efficiencies. Continuously identify and implement ideas that improve the overall developer experience. Promote Product and Enterprise Operations culture and values Experience & Technical Skills Experience designing and creating Restful Services Experience in designing and building solutions using Microservices Architecture & Event Driven Architecture Experience with Agile methodologies and Software Development Life Cycle (SDLC) Strong understanding and experience with AWS or other cloud providers Capable of high level strategic architectural planning and goal setting Strong technology leader in two or more domains; working knowledge of all enterprise domains Mastery with Node.js and proficient in other languages and frameworks such as Java, React.js, and Kubernetes. Last but not least You'll Have the ability to innovate and evaluate at a senior level; thinks strategically across one or more technologies Drive continuous improvement across architecture, engineering, and quality Be an excellent communicator to non-technologists and Product teams; makes technical issues readily understandable to general audiences If this sounds like you and you have the right skills and experience to excel, please apply.
Apr 19, 2024
Full time
Principle Software Engineer upto £80k + 10% bonus & benefits Fully Remote My client is a tech for good company that aim to deliver market leading digital learning to millions of students across thousands of schools. They are pioneers in digital learning, and are looking for a Principle Engineer to join their team. As a Principal Software Engineer of the Product and Enterprise Ops team, you will be instrumental in the solution architecture, engineering direction, and engineering capability of the core platform. You will define and integrate the architectural roadmap with broader, next-generation enterprise platform services to consistently deliver high-quality software. You will use your experience and communication skills to collaborate with engineering and operations teams. Essential Job Functions Analyse requirements for stories/tasks from product owners to create solution designs and provide useful timeline estimates. Code solutions using appropriate languages - Node.js primarily. Some knowledge of Java, React, and Kubernetes is helpful). Use metrics to identify opportunities and create new features. Write clean, maintainable code with minimal defects so that future work on any codebase that you touch can be easily understood and maintained by other developers. Test code functionality through unit tests so that we can be assured of expected code functionality before deployment. Work with data and databases, as well as the appropriate technologies and languages for data transfer. Resolve any customer support issues when required as part of the team's strategy, so that products continue to delight customers and ensure the capability of products. Work with management and stakeholders to ensure an understanding of the current progress in your work. Write simple, easily understood documentation so that better decisions can be made in the moment regarding which tasks to work on next, and both existing and future team members can understand what you have worked on and the reasons behind any architectural or stylistic choices you may have made. Learn about new technologies and adopt them into your working pattern to ensure you are up to date with emerging trends and can provide forward-thinking solutions to problems. Proactively identify areas of the application that can be improved and work with Product Owners to add those tasks to the workstream to ensure the product remains competitive Own the packaging and release of your code through a CI/CD pipeline and resolve any issues so that customers can use the features or bug fixes you deliver. Constructively conduct Pull Request reviews on other team members' code so that the bar on code quality continues raising and team members are encouraged to develop. Train and mentor other team members, ensuring that you are knowledge-sharing to build team efficiencies. Continuously identify and implement ideas that improve the overall developer experience. Promote Product and Enterprise Operations culture and values Experience & Technical Skills Experience designing and creating Restful Services Experience in designing and building solutions using Microservices Architecture & Event Driven Architecture Experience with Agile methodologies and Software Development Life Cycle (SDLC) Strong understanding and experience with AWS or other cloud providers Capable of high level strategic architectural planning and goal setting Strong technology leader in two or more domains; working knowledge of all enterprise domains Mastery with Node.js and proficient in other languages and frameworks such as Java, React.js, and Kubernetes. Last but not least You'll Have the ability to innovate and evaluate at a senior level; thinks strategically across one or more technologies Drive continuous improvement across architecture, engineering, and quality Be an excellent communicator to non-technologists and Product teams; makes technical issues readily understandable to general audiences If this sounds like you and you have the right skills and experience to excel, please apply.
Are you a 3rd line engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a leading provider of hardware, software and managed IT services are looking for a 3rd line engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients, partners, and the environment shapes their approach, and it's their talented individuals who truly make the difference. They understand the intricacies of technology, collaborating, simplifying, caring, and delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd/3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed service clients. This includes Public and Private Cloud, Networking, and Systems Infrastructure. What You'll Be Doing Administering diverse computer networks and environments, including software, hardware, and configurations. Monitoring and patching of an Azure Stack System, conducting disaster recovery operations, and data backups as needed. Troubleshooting and resolving hardware, software, and network issues. Proactively monitoring system performance and implementing optimisations. Managing and monitoring installed systems and infrastructure. Ensuring maximum system and infrastructure availability. Implementing security, backup, resilience, and disaster recovery measures. Developing and updating user guides and knowledge-based articles. Collaborating with vendors and technical personnel for issue resolution. Participating in the Out of Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure/Azure Stack Experience with virtualisation and containerisation (eg, VMware, Hyper-V) Experience with monitoring systems (eg Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge and experience of OSI (Open Systems Interconnection) network layers, TCP/IP Experience of typical enterprise level hardware vendor solutions (eg, Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a fully office based role, as you will be supporting secure clients. Salary on offer is up to £42k dependent on experience. For more information, please get in touch!
Apr 19, 2024
Full time
Are you a 3rd line engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a leading provider of hardware, software and managed IT services are looking for a 3rd line engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients, partners, and the environment shapes their approach, and it's their talented individuals who truly make the difference. They understand the intricacies of technology, collaborating, simplifying, caring, and delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd/3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed service clients. This includes Public and Private Cloud, Networking, and Systems Infrastructure. What You'll Be Doing Administering diverse computer networks and environments, including software, hardware, and configurations. Monitoring and patching of an Azure Stack System, conducting disaster recovery operations, and data backups as needed. Troubleshooting and resolving hardware, software, and network issues. Proactively monitoring system performance and implementing optimisations. Managing and monitoring installed systems and infrastructure. Ensuring maximum system and infrastructure availability. Implementing security, backup, resilience, and disaster recovery measures. Developing and updating user guides and knowledge-based articles. Collaborating with vendors and technical personnel for issue resolution. Participating in the Out of Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure/Azure Stack Experience with virtualisation and containerisation (eg, VMware, Hyper-V) Experience with monitoring systems (eg Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge and experience of OSI (Open Systems Interconnection) network layers, TCP/IP Experience of typical enterprise level hardware vendor solutions (eg, Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a fully office based role, as you will be supporting secure clients. Salary on offer is up to £42k dependent on experience. For more information, please get in touch!
End Date Wednesday 01 May 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary JOB TITLE:Head of Information, Cyber & Physical Security Risk Specialist LOCATION(S): Birmingham, Bristol, Edinburgh, Leeds, Halifax, Chester & Manchester HOURS: Full time WORKING PATTERN:Our work style is hybrid, which involves spending two days per week, or 40% of our time at one of our hubs. Who are we looking for? We re on an exciting journey and there couldn t be a better time to join us. We re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face! We're looking for a Head of Information, Cyber & Physical Security Risk Specialist who'll lead and develop its risk specialist centre of excellence, to support robust risk management in alignment with the Group s Enterprise Risk Management Framework (ERMF). This will include giving our senior leaders and Risk Owners of the Group businesses advice on their risk decisions, safely, and at pace. You will be part of management s security leadership team. To assure our Group s strategic transformation on this scale we need you to have a breadth and depth of knowledge in current tech, and we want you to be passionate about its application and how we manage its risk; prepare to disrupt the norm in the pursuit of the best possible customer and staff experience. You should have people at your heart; we strive for excellent customer experience but to achieve this we focus on our people - building a culture around continued learning and support so everyone can feel bold to share new ideas and solutions. You'll have deep operational risk knowledge and provide thought leadership, insight and oversight that supports the implementation of the second line of defence and executes its roles and responsibilities. You'll lead our approach to implementing risk policy, appetite, and control objectives to enable the delivery of customer, regulatory and business strategic outcomes. Job Description What will you be doing? Leads a diverse team of risk specialists, coaching and inspiring them to drive optimal risk outcomes for our customers, in collaboration with a wider team of risk and control experts Owns an effective policy and suite of control objectives to manage this risk type effectively across the Group. Owns the policy with complete traceability back to legal and regulatory requirements. Manages relationships with risk and control owners acting as primary Operational Risk specialist business partner, utilising their team to help deliver against customer, business and strategic outcomes. Takes responsibility for design and implementation of risk policies and appetite to enable the Group to meet regulatory and operational risk objectives, providing consistent, fair outcomes for customers. Leads continuous review and enhancement of risk policies & appetite through the identification & assessment of emerging & growing risks, ensure policies and appetite reflect new opportunities or threats. Establishes continuous monitoring and reporting of the Group s exposure relative to risk appetite, highlighting any significant deviations. Identifies and develops key risk indicators and key performance indicators to enable appropriate monitoring. Develops effective, ongoing data-led Operational Risk control objectives to meet the needs or risk and control owners, control specialist teams, Audit and external regulators. Supports control owners and specialists to implement control measures that are designed to achieve the control objectives, including advising on optimal implementations where appropriate. Regularly monitors and validates the effectiveness of the design of control measures to ensure they are achieving the control objectives. Leads the development and implementation of a risk and control oversight plan to assess compliance to relevant laws, regulations, industry standards and established controls. Interprets new operational risk regulation and emerging technology opportunities and threats accurately and adeptly. Forethinking the direction of travel and anticipating the impact of the proposed changes on the Group. Drives automation of risk and control measurement, monitoring, and reporting, in coordination with technology, data, and analytics teams, raising and defining action plans in pursuit of sustainable risk management. Innovates, ensuring we're future fit: build scenarios for different approaches to risk management and strategies for controls that tackle emerging and horizon risks, with clear options and recommendations. Provides pragmatic advice to support informed key risk decisions and trade-offs (balancing commerciality and risk appetite), being bold to call it , and influence senior decision makers. What will you need to bring? Detailed knowledge of the key security risks facing a financial services group, with a proven ability to assess and manage security risk and threats (e.g. using ISMS, MITRE ATT&CK, PASTA/STRIDE/DREAD frameworks and methodologies), set policy and manage compliance, design controls, provide assurance oversight and challenge, and offer advice balancing risk and reward. Experienced in the domains of information, cyber and physical security, with applied knowledge across key elements including identity and access management, data security, threat and vulnerability management, security architecture and design, security engineering and application development (inc. devsecops), cloud services and shared responsibility models (inc. native and microservices architecture), infrastructure security, people security, cryptography, security operations, and physical and environmental security. Demonstrable curiosity and understanding of the emerging technologies shaping the risk landscape (inc. AI, Digital Ledger Technology, Quantum). Considered a deep subject matter expert with a strong depth of understanding of the latest Operational Risk frameworks and technology being used across financial and non-financial services to enable them to lead a specialist risk centre of excellence. Experience of developing and owning group-level policy and setting risk-appetite, with expertise in continuous monitoring and reporting on group exposure. Able to set control objectives and set performance indicators. Demonstrates good and timely decision making that keeps the organisation moving forward and skilfully balances difficult trade-offs with the ability to understand business strategy and opportunity risks. Has examples where they have assimilated different sources of data and complex information to effectively problem solve and make relevant conclusions and recommendations. Demonstrates ability to interpret new operational risk regulation, emerging risks and technology innovations with forethinking to anticipate the impact of changes on the Group and act accordingly. Has acted as a Risk Specialist business partner, using strong communication skills to build partnerships and work collaboratively with others, including Risk Owner, Control Owner and Control Office to meet shared objectives. Able to work effectively with all other lines of defence and understands the different but complimentary roles. Seen as the primary Operational Risk specialist and expert across the Group to help deliver against aligned customer, business and strategic outcomes. Has examples of building effective, ongoing data-led Operational Risk control objectives working with others, including external regulators. Inspires others by gaining followership and commitment to future action through personal integrity and collaboration; demonstrating an inclusive approach. Coaches to go faster by demonstrating commitment to create an environment that builds teams with skills aligned to our Group Strategy and Purpose creating new and better ways for the organisation to change at pace. What s in it for you? You'll have both opportunity and profile - we'll provide you with a diverse, energising and lively environment that focuses on equal opportunity and real career progression in a leading digital organisation. We'll take your personal and professional development very seriously and enable you to make a genuine difference to millions throughout your career with us. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes . click apply for full job details
Apr 19, 2024
Full time
End Date Wednesday 01 May 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary JOB TITLE:Head of Information, Cyber & Physical Security Risk Specialist LOCATION(S): Birmingham, Bristol, Edinburgh, Leeds, Halifax, Chester & Manchester HOURS: Full time WORKING PATTERN:Our work style is hybrid, which involves spending two days per week, or 40% of our time at one of our hubs. Who are we looking for? We re on an exciting journey and there couldn t be a better time to join us. We re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face! We're looking for a Head of Information, Cyber & Physical Security Risk Specialist who'll lead and develop its risk specialist centre of excellence, to support robust risk management in alignment with the Group s Enterprise Risk Management Framework (ERMF). This will include giving our senior leaders and Risk Owners of the Group businesses advice on their risk decisions, safely, and at pace. You will be part of management s security leadership team. To assure our Group s strategic transformation on this scale we need you to have a breadth and depth of knowledge in current tech, and we want you to be passionate about its application and how we manage its risk; prepare to disrupt the norm in the pursuit of the best possible customer and staff experience. You should have people at your heart; we strive for excellent customer experience but to achieve this we focus on our people - building a culture around continued learning and support so everyone can feel bold to share new ideas and solutions. You'll have deep operational risk knowledge and provide thought leadership, insight and oversight that supports the implementation of the second line of defence and executes its roles and responsibilities. You'll lead our approach to implementing risk policy, appetite, and control objectives to enable the delivery of customer, regulatory and business strategic outcomes. Job Description What will you be doing? Leads a diverse team of risk specialists, coaching and inspiring them to drive optimal risk outcomes for our customers, in collaboration with a wider team of risk and control experts Owns an effective policy and suite of control objectives to manage this risk type effectively across the Group. Owns the policy with complete traceability back to legal and regulatory requirements. Manages relationships with risk and control owners acting as primary Operational Risk specialist business partner, utilising their team to help deliver against customer, business and strategic outcomes. Takes responsibility for design and implementation of risk policies and appetite to enable the Group to meet regulatory and operational risk objectives, providing consistent, fair outcomes for customers. Leads continuous review and enhancement of risk policies & appetite through the identification & assessment of emerging & growing risks, ensure policies and appetite reflect new opportunities or threats. Establishes continuous monitoring and reporting of the Group s exposure relative to risk appetite, highlighting any significant deviations. Identifies and develops key risk indicators and key performance indicators to enable appropriate monitoring. Develops effective, ongoing data-led Operational Risk control objectives to meet the needs or risk and control owners, control specialist teams, Audit and external regulators. Supports control owners and specialists to implement control measures that are designed to achieve the control objectives, including advising on optimal implementations where appropriate. Regularly monitors and validates the effectiveness of the design of control measures to ensure they are achieving the control objectives. Leads the development and implementation of a risk and control oversight plan to assess compliance to relevant laws, regulations, industry standards and established controls. Interprets new operational risk regulation and emerging technology opportunities and threats accurately and adeptly. Forethinking the direction of travel and anticipating the impact of the proposed changes on the Group. Drives automation of risk and control measurement, monitoring, and reporting, in coordination with technology, data, and analytics teams, raising and defining action plans in pursuit of sustainable risk management. Innovates, ensuring we're future fit: build scenarios for different approaches to risk management and strategies for controls that tackle emerging and horizon risks, with clear options and recommendations. Provides pragmatic advice to support informed key risk decisions and trade-offs (balancing commerciality and risk appetite), being bold to call it , and influence senior decision makers. What will you need to bring? Detailed knowledge of the key security risks facing a financial services group, with a proven ability to assess and manage security risk and threats (e.g. using ISMS, MITRE ATT&CK, PASTA/STRIDE/DREAD frameworks and methodologies), set policy and manage compliance, design controls, provide assurance oversight and challenge, and offer advice balancing risk and reward. Experienced in the domains of information, cyber and physical security, with applied knowledge across key elements including identity and access management, data security, threat and vulnerability management, security architecture and design, security engineering and application development (inc. devsecops), cloud services and shared responsibility models (inc. native and microservices architecture), infrastructure security, people security, cryptography, security operations, and physical and environmental security. Demonstrable curiosity and understanding of the emerging technologies shaping the risk landscape (inc. AI, Digital Ledger Technology, Quantum). Considered a deep subject matter expert with a strong depth of understanding of the latest Operational Risk frameworks and technology being used across financial and non-financial services to enable them to lead a specialist risk centre of excellence. Experience of developing and owning group-level policy and setting risk-appetite, with expertise in continuous monitoring and reporting on group exposure. Able to set control objectives and set performance indicators. Demonstrates good and timely decision making that keeps the organisation moving forward and skilfully balances difficult trade-offs with the ability to understand business strategy and opportunity risks. Has examples where they have assimilated different sources of data and complex information to effectively problem solve and make relevant conclusions and recommendations. Demonstrates ability to interpret new operational risk regulation, emerging risks and technology innovations with forethinking to anticipate the impact of changes on the Group and act accordingly. Has acted as a Risk Specialist business partner, using strong communication skills to build partnerships and work collaboratively with others, including Risk Owner, Control Owner and Control Office to meet shared objectives. Able to work effectively with all other lines of defence and understands the different but complimentary roles. Seen as the primary Operational Risk specialist and expert across the Group to help deliver against aligned customer, business and strategic outcomes. Has examples of building effective, ongoing data-led Operational Risk control objectives working with others, including external regulators. Inspires others by gaining followership and commitment to future action through personal integrity and collaboration; demonstrating an inclusive approach. Coaches to go faster by demonstrating commitment to create an environment that builds teams with skills aligned to our Group Strategy and Purpose creating new and better ways for the organisation to change at pace. What s in it for you? You'll have both opportunity and profile - we'll provide you with a diverse, energising and lively environment that focuses on equal opportunity and real career progression in a leading digital organisation. We'll take your personal and professional development very seriously and enable you to make a genuine difference to millions throughout your career with us. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes . click apply for full job details
UK Power Networks (Operations) Ltd
Crawley, Sussex
Cyber Security Technical Assurance Manager Reference Number - 78651 This Cyber Security Technical Assurance Manager will report to the Head of Cyber Security and Technology Risk and will work within the Information Systems directorate based in either our Crawley, London or Ipswich offices. You will be a permanent employee. You will attract a salary of 80,000.00 and a bonus of 10%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 19/04/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. JOB PURPOSE: You will support the Head of Cyber Security and Technology Risk in ensuring that UK Power Networks (UKPN) network systems and customer data are adequately protected from cyber threats. You will help maintain a strong cyber security posture across the UK Power Networks (UKPN) IT estate, by ensuring that cyber security weaknesses and vulnerabilities are identified and guiding actions to mitigate the risks and avoid disruption to the IT services that are crucial to delivering UKPN services to customers. DIMENSIONS: People - Direct management of circa 8 permanent and temporary cyber security testing and assurance resources. Financial - Shared annual budget responsibility for circa 1-3m covering resources, tools and 3rd Party professional services and suppliers. Suppliers - Management and oversight of 3rd Party suppliers commissioned for meeting specialist testing and assurance requirements. Communication - articulate the cyber security risks and implications to important partners with sufficient information, and recommendations for action, which enable senior leaders to make decisions. Partners - Create relationships with all partners, third party providers, suppliers, and partners to improve outcomes and create agreement around a vision or course of action. PRINCIPAL ACCOUNTABILITIES: Define and deliver the cyber security technical assurance strategy, setting out clear policies and technical standards, modelling best practices and measuring success against defined measurement metrics (KPIs). Manage the cyber security technical assurance team, to ensure the quality and timeliness of services and deliverables to meet our requirements, reviewing performance, driving improvements, optimisation and automation of the cyber security assurance capabilities across a variety of technologies and platforms. Ensure the IT estate is compliant with UKPN policies and technical standards to protect company assets having management responsibility for driving the necessary remediation actions and countermeasures to mitigate identified weaknesses and vulnerabilities. Establish and improve a regular red and purple team penetration testing program aligned to main threat information and industry cyber security intelligence. Establish a Vulnerability Management process to ensure that all known security vulnerabilities and weaknesses are identified, contextually assessed, prioritised and tracked to remediation against UKPN policy. Ensure that an IT Disaster Recovery and Business Continuity strategy and plans are established with appropriate testing performed to demonstrate it works. Collaborate with the wider IT, application and Team members to devise assurance objectives and to ensure appropriate mitigation actions are considered and delivered. Help develop and implement UK Power Networks' Cyber Security Strategy ensuring understanding to the company vision, values and strategic objectives. Deputise for the Head of Cyber Security and Technology Risk for certain pre-agreed tasks and activities. NATURE AND SCOPE: The Information Systems Department works across UK Power Networks, supporting us in the achievement of our vision to become the best performing DNO. The team achieve this through the provision of technology solutions and the optimisation of current solutions to improve how we operate. Continuous improvement, customer service and seamless delivery is at the heart of this ethos and are therefore strongly underpinned by effective cyber security. You will work with the Cyber Security Architecture Manager, Cyber Security Operations Manager, Cyber Security Governance, Risk and Compliance Manager, and Cyber Security Portfolio Manager. Also, you will support the wider Information Systems team, IT Service Providers and partners across UK Power Networks to implement and optimise cyber security technical assurance capabilities across four main services:- Technical Security Compliance - to check and validate that the various IT hardware, software and application components (including Cloud) across the IT estate are compliant with defined technical security policies and will run the process for documenting, risk assessing, remediating, exception handling. Product Security Assurance - ensure that all IT hardware and software products (including Cloud and 3rd Party services) are securely configured to meet the relevant UKPN functional and non-functional security requirements. Vulnerability Management (VM) - ensure a robust end to end VM service to identify, contextualise, rank and prioritise security vulnerabilities and weaknesses across the IT estate and to drive and track remediation actions to mitigate the risks. Disaster Recovery and Business Continuity - plan, schedule, organise and perform Crisis Management, Disaster Recovery and Business Continuity tests across senior partners and technical operations teams, testing ability to withstand and recover from a cyberattack or data breach within agreed objectives and timescales, and to minimise business disruption. Your principal challenge is to maintain a strong cyber security posture across the UKPN IT estate whilst ensuring that the numerous daily operational changes and multiple project deliverables re-enforce and strengthen the posture rather than undermine it and risk our information assets. Qualifications: Minimum 5 years+ experience leading a Cyber Security Assurance function or similar such as Cyber Security Integration function, Cyber Security Engineering function with some experience of assurance testing techniques and methodologies. Bachelor's Degree in Cybersecurity, Computer Science, Information Systems, related field or equivalent training and/or experience. Professional Information Security certification by a recognised professional body such as Certified in Information Security Management (CISM), Certified Information Systems Security Professional (CISSP), certified Ethical Hacker (CEH), Global Information Assurance Certification (GIAC), or CompTIA Advanced Security Practitioner (CASP+). Track record leading a security team or function where you have had to collaborate across partners with differing levels of technical security competency. Advanced knowledge and an understanding of operational excellence in Cloud Security Posture Management and Vulnerability Management programs. Understanding risk, resource availability and business objectives at a group level is necessary. Putting our customers interests at the heart of everything we do must always come first. An understanding of compliance and regulatory frameworks such as National Cyber Security Centre (NCSC) Cyber Assessment Framework (CAF) and ISA/IEC 62443, ISO/IEC 27001/27002, GDPR. Working knowledge of security technologies including SIEM, SOAR, EDR, AV, IDS/IPS, NAC, AD, DLP, Web Filtering, Email Filtering, Behavioural Analytics. Knowledge of adversarial tactics, techniques, procedures (TTPs) and industry standard frameworks (Mitre ATT&CK). Experience working within a regulated environment, preferably Energy sector Critical National Infrastructure (CNI) We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Apr 19, 2024
Full time
Cyber Security Technical Assurance Manager Reference Number - 78651 This Cyber Security Technical Assurance Manager will report to the Head of Cyber Security and Technology Risk and will work within the Information Systems directorate based in either our Crawley, London or Ipswich offices. You will be a permanent employee. You will attract a salary of 80,000.00 and a bonus of 10%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 19/04/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. JOB PURPOSE: You will support the Head of Cyber Security and Technology Risk in ensuring that UK Power Networks (UKPN) network systems and customer data are adequately protected from cyber threats. You will help maintain a strong cyber security posture across the UK Power Networks (UKPN) IT estate, by ensuring that cyber security weaknesses and vulnerabilities are identified and guiding actions to mitigate the risks and avoid disruption to the IT services that are crucial to delivering UKPN services to customers. DIMENSIONS: People - Direct management of circa 8 permanent and temporary cyber security testing and assurance resources. Financial - Shared annual budget responsibility for circa 1-3m covering resources, tools and 3rd Party professional services and suppliers. Suppliers - Management and oversight of 3rd Party suppliers commissioned for meeting specialist testing and assurance requirements. Communication - articulate the cyber security risks and implications to important partners with sufficient information, and recommendations for action, which enable senior leaders to make decisions. Partners - Create relationships with all partners, third party providers, suppliers, and partners to improve outcomes and create agreement around a vision or course of action. PRINCIPAL ACCOUNTABILITIES: Define and deliver the cyber security technical assurance strategy, setting out clear policies and technical standards, modelling best practices and measuring success against defined measurement metrics (KPIs). Manage the cyber security technical assurance team, to ensure the quality and timeliness of services and deliverables to meet our requirements, reviewing performance, driving improvements, optimisation and automation of the cyber security assurance capabilities across a variety of technologies and platforms. Ensure the IT estate is compliant with UKPN policies and technical standards to protect company assets having management responsibility for driving the necessary remediation actions and countermeasures to mitigate identified weaknesses and vulnerabilities. Establish and improve a regular red and purple team penetration testing program aligned to main threat information and industry cyber security intelligence. Establish a Vulnerability Management process to ensure that all known security vulnerabilities and weaknesses are identified, contextually assessed, prioritised and tracked to remediation against UKPN policy. Ensure that an IT Disaster Recovery and Business Continuity strategy and plans are established with appropriate testing performed to demonstrate it works. Collaborate with the wider IT, application and Team members to devise assurance objectives and to ensure appropriate mitigation actions are considered and delivered. Help develop and implement UK Power Networks' Cyber Security Strategy ensuring understanding to the company vision, values and strategic objectives. Deputise for the Head of Cyber Security and Technology Risk for certain pre-agreed tasks and activities. NATURE AND SCOPE: The Information Systems Department works across UK Power Networks, supporting us in the achievement of our vision to become the best performing DNO. The team achieve this through the provision of technology solutions and the optimisation of current solutions to improve how we operate. Continuous improvement, customer service and seamless delivery is at the heart of this ethos and are therefore strongly underpinned by effective cyber security. You will work with the Cyber Security Architecture Manager, Cyber Security Operations Manager, Cyber Security Governance, Risk and Compliance Manager, and Cyber Security Portfolio Manager. Also, you will support the wider Information Systems team, IT Service Providers and partners across UK Power Networks to implement and optimise cyber security technical assurance capabilities across four main services:- Technical Security Compliance - to check and validate that the various IT hardware, software and application components (including Cloud) across the IT estate are compliant with defined technical security policies and will run the process for documenting, risk assessing, remediating, exception handling. Product Security Assurance - ensure that all IT hardware and software products (including Cloud and 3rd Party services) are securely configured to meet the relevant UKPN functional and non-functional security requirements. Vulnerability Management (VM) - ensure a robust end to end VM service to identify, contextualise, rank and prioritise security vulnerabilities and weaknesses across the IT estate and to drive and track remediation actions to mitigate the risks. Disaster Recovery and Business Continuity - plan, schedule, organise and perform Crisis Management, Disaster Recovery and Business Continuity tests across senior partners and technical operations teams, testing ability to withstand and recover from a cyberattack or data breach within agreed objectives and timescales, and to minimise business disruption. Your principal challenge is to maintain a strong cyber security posture across the UKPN IT estate whilst ensuring that the numerous daily operational changes and multiple project deliverables re-enforce and strengthen the posture rather than undermine it and risk our information assets. Qualifications: Minimum 5 years+ experience leading a Cyber Security Assurance function or similar such as Cyber Security Integration function, Cyber Security Engineering function with some experience of assurance testing techniques and methodologies. Bachelor's Degree in Cybersecurity, Computer Science, Information Systems, related field or equivalent training and/or experience. Professional Information Security certification by a recognised professional body such as Certified in Information Security Management (CISM), Certified Information Systems Security Professional (CISSP), certified Ethical Hacker (CEH), Global Information Assurance Certification (GIAC), or CompTIA Advanced Security Practitioner (CASP+). Track record leading a security team or function where you have had to collaborate across partners with differing levels of technical security competency. Advanced knowledge and an understanding of operational excellence in Cloud Security Posture Management and Vulnerability Management programs. Understanding risk, resource availability and business objectives at a group level is necessary. Putting our customers interests at the heart of everything we do must always come first. An understanding of compliance and regulatory frameworks such as National Cyber Security Centre (NCSC) Cyber Assessment Framework (CAF) and ISA/IEC 62443, ISO/IEC 27001/27002, GDPR. Working knowledge of security technologies including SIEM, SOAR, EDR, AV, IDS/IPS, NAC, AD, DLP, Web Filtering, Email Filtering, Behavioural Analytics. Knowledge of adversarial tactics, techniques, procedures (TTPs) and industry standard frameworks (Mitre ATT&CK). Experience working within a regulated environment, preferably Energy sector Critical National Infrastructure (CNI) We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Location: Salisbury - Hybrid minimum 1/2 days a week (SC could be done remotely) Duration: 6 months with opportunity to extend Clearance: SC or DV clearance is a must and must be Sole British National Role Overview To lead the day to day technical operations of the Windows Team. Reporting to the head of Operating Systems. Individuals have a direct influence on profitability either as managers or as experts in a particular field. The field can relate to a variety of areas such as knowledge of a particular industry, technology, product, profession or skills area such as sales, account management or purchasing. Individuals could be contributors with specialist expertise or responsibility for the management of others. Roles at this level will typically be responsible for the provision of advice on policy implementation through such activities as scenario planning or resource modelling to inform strategic choices in decision making. The consequences of decision making would be operationally focused within a strategic framework. Key Responsibilities Manage the team including mentoring in order to grow and develop individuals. Creating a structure of SME's with client centric skills and future proofing our operations by continually enhancing our skills portfolio in line with the unified Digital strategy Project tasks under the guidance of the Project Manager, including: assisting with solution design, Estimating, high level and detailed design work where applicable, implementation. Aware of the relevant SLA structure and to respond, fix or escalate according to the limits set out within that structure. Write and maintain Operational and User procedures to ensure standards are met. Engaging in pre-sales activities to scope out potential solutions. Engage with Architects and Solutions Designers to validate potential options and make recommendations. Accurately assess effort and cost involved with implementation. Ensure that all tasks completed by the team are fully documented in accordance with the standards in place. Keep Project Management informed of progress in order to accurately assess time to complete tasks. Must haves: VMware Automation using Aria and VMware Orchestrator Linux administration / scripting Ansible / Javascript / Powershell Experience as a developer working in an Agile/Scrum environment. Cloud experience (especially on prem) a plus.
Apr 19, 2024
Full time
Location: Salisbury - Hybrid minimum 1/2 days a week (SC could be done remotely) Duration: 6 months with opportunity to extend Clearance: SC or DV clearance is a must and must be Sole British National Role Overview To lead the day to day technical operations of the Windows Team. Reporting to the head of Operating Systems. Individuals have a direct influence on profitability either as managers or as experts in a particular field. The field can relate to a variety of areas such as knowledge of a particular industry, technology, product, profession or skills area such as sales, account management or purchasing. Individuals could be contributors with specialist expertise or responsibility for the management of others. Roles at this level will typically be responsible for the provision of advice on policy implementation through such activities as scenario planning or resource modelling to inform strategic choices in decision making. The consequences of decision making would be operationally focused within a strategic framework. Key Responsibilities Manage the team including mentoring in order to grow and develop individuals. Creating a structure of SME's with client centric skills and future proofing our operations by continually enhancing our skills portfolio in line with the unified Digital strategy Project tasks under the guidance of the Project Manager, including: assisting with solution design, Estimating, high level and detailed design work where applicable, implementation. Aware of the relevant SLA structure and to respond, fix or escalate according to the limits set out within that structure. Write and maintain Operational and User procedures to ensure standards are met. Engaging in pre-sales activities to scope out potential solutions. Engage with Architects and Solutions Designers to validate potential options and make recommendations. Accurately assess effort and cost involved with implementation. Ensure that all tasks completed by the team are fully documented in accordance with the standards in place. Keep Project Management informed of progress in order to accurately assess time to complete tasks. Must haves: VMware Automation using Aria and VMware Orchestrator Linux administration / scripting Ansible / Javascript / Powershell Experience as a developer working in an Agile/Scrum environment. Cloud experience (especially on prem) a plus.
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
JOB DESCRIPTION When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this. As a Senior Manager of Software Engineering at JPMorgan Chase, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities. Job responsibilities Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures Ensures successful collaboration across teams and stakeholders Identifies and mitigates issues to execute a book of work while escalating issues as necessary Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation Required qualifications, capabilities, and skills Experience leading teams of technologists Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives Experience with hiring, developing, and recognizing talent In-depth knowledge of the services industry and their IT systems Practical cloud native experience Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines Preferred qualifications, capabilities, and skills Experience working at code level ABOUT US JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Apr 19, 2024
Full time
JOB DESCRIPTION When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this. As a Senior Manager of Software Engineering at JPMorgan Chase, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities. Job responsibilities Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures Ensures successful collaboration across teams and stakeholders Identifies and mitigates issues to execute a book of work while escalating issues as necessary Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation Required qualifications, capabilities, and skills Experience leading teams of technologists Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives Experience with hiring, developing, and recognizing talent In-depth knowledge of the services industry and their IT systems Practical cloud native experience Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines Preferred qualifications, capabilities, and skills Experience working at code level ABOUT US JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 19, 2024
Full time
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 19, 2024
Full time
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our mobile team is responsible for our mobile apps and our mobile SDKs. We develop and maintain a variety of mobile apps; some for our users directly, and some on behalf of our customers, including telecoms regulators around the world. Collectively, our mobile apps have hundreds of thousands of active users and have gained very positive reviews, in part due to our high engineering standards. We are currently working on some major enhancements to our mobile apps that will be popular amongst both our consumer and business customer base. Additionally, the mobile team is responsible for our mobile SDKs. These SDKs provide all of our measurement functionality - e.g. for speed testing, latency testing, and much more - in a single well-documented, reusable library. Our iOS SDK not only powers our own iOS apps that are developed in-house but is also vended to our customers to integrate the power of the ThousandEyes tests into their own apps. To date, our SDK is deployed on more than one million handsets worldwide already. What You Will Do You will be working directly in conjunction with the developers who write the measurement code (typically in C and C++) and exposing that measurement functionality via Swift APIs for use in the iOS SDK. You will also ensure that we are collecting relevant environmental information alongside the measurement results in order for us to make sense of the results (e.g. approximate coordinates of the test, generation of cellular technology used), without compromising user privacy. Most crucially, you will place an emphasis on ensuring that we are exposing our functionality using clear, logical APIs, with excellent documentation and usage examples. You should have a solid track record of working with Swift in a professional context. Ideally, you will have already been responsible for maintaining SDKs or APIs that are used by third parties. Some experience of writing C is highly desirable but not essential. A good understanding of networking concepts is also beneficial. Technical Stack We work with these technologies so if you're working with the same or similar, we'd encourage you to apply: Swift Swift Package Manager AppStore Connect Beta distribution using TestFlight Firebase Firebase Crashlytics Remote Configuration C/C++ JSON Xcode Cloud GitHub GitHub Packages AWS Jira Confluence Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Apr 19, 2024
Full time
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our mobile team is responsible for our mobile apps and our mobile SDKs. We develop and maintain a variety of mobile apps; some for our users directly, and some on behalf of our customers, including telecoms regulators around the world. Collectively, our mobile apps have hundreds of thousands of active users and have gained very positive reviews, in part due to our high engineering standards. We are currently working on some major enhancements to our mobile apps that will be popular amongst both our consumer and business customer base. Additionally, the mobile team is responsible for our mobile SDKs. These SDKs provide all of our measurement functionality - e.g. for speed testing, latency testing, and much more - in a single well-documented, reusable library. Our iOS SDK not only powers our own iOS apps that are developed in-house but is also vended to our customers to integrate the power of the ThousandEyes tests into their own apps. To date, our SDK is deployed on more than one million handsets worldwide already. What You Will Do You will be working directly in conjunction with the developers who write the measurement code (typically in C and C++) and exposing that measurement functionality via Swift APIs for use in the iOS SDK. You will also ensure that we are collecting relevant environmental information alongside the measurement results in order for us to make sense of the results (e.g. approximate coordinates of the test, generation of cellular technology used), without compromising user privacy. Most crucially, you will place an emphasis on ensuring that we are exposing our functionality using clear, logical APIs, with excellent documentation and usage examples. You should have a solid track record of working with Swift in a professional context. Ideally, you will have already been responsible for maintaining SDKs or APIs that are used by third parties. Some experience of writing C is highly desirable but not essential. A good understanding of networking concepts is also beneficial. Technical Stack We work with these technologies so if you're working with the same or similar, we'd encourage you to apply: Swift Swift Package Manager AppStore Connect Beta distribution using TestFlight Firebase Firebase Crashlytics Remote Configuration C/C++ JSON Xcode Cloud GitHub GitHub Packages AWS Jira Confluence Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Cloud Operations Manager Fintech Organisation Location: Glasgow Office or Edinburgh Office (Hybrid working) £60,000 - £80,000 DOE About the Company: Our client is a leading provider of financial data automation solutions, dedicated to simplifying complex data processes, automating critical business functions, and ensuring regulatory compliance. With a diverse portfolio of prestigious clients, they are at the forefront of innovation in the financial services sector. Role Overview: We are currently seeking a talented Cloud Operations Manager to join our client's team. In this role, you will lead the Cloud Operations team responsible for architecting, deploying, and maintaining the infrastructure supporting the SaaS offering to clients and internal stakeholders. This is an excellent opportunity to lead a team of experienced engineers and contribute to strategic decision-making while leveraging your technical expertise in cloud architecture and support. Key Responsibilities: Lead and mentor the Cloud Operations team to ensure optimal performance and professional development. Build and maintain strong relationships with internal stakeholders, external cloud providers, and other relevant business units. Demonstrate proficiency in cloud technologies, particularly Azure, and effectively utilize related tools such as HaloITSM, Terraform, Azure DevOps, and Git. Allocate resources effectively to support operational tasks, development initiatives, and team management responsibilities. Skills and Experience Required: Essential: Minimum 3 years of managerial experience in an IT environment. Demonstrable expertise in Azure cloud technologies. Strong understanding of ticket management systems, ITIL practices, and service desk tooling. Proficiency in system administration, including Azure Active Directory, Active Directory, and Windows Server. Experience with automation tools such as Terraform and Azure DevOps. Solid knowledge of version control using Git. Desirable: Experience in database administration, particularly with Azure SQL Database. Familiarity with Linux system administration, specifically CentOS and AlmaLinux. Scripting skills in PowerShell and Bash. What's in it for you? Our client offers a supportive and inclusive work environment with a range of benefits including: Competitive salary and bonus scheme. Generous holiday allowance and birthday leave. Comprehensive pension scheme. Income protection and private health care coverage. Flexible working arrangements to support work-life balance. Opportunities for professional development and training. Access to well-being initiatives such as yoga classes and gym memberships. Participation in charity events and fundraising activities. If this sounds like the next step in your career, then please do not hesitate to get in touch with Zoe Calder on (phone number removed) or (url removed) don t worry if you don t have a CV ready I still want to hear from you!
Apr 19, 2024
Full time
Cloud Operations Manager Fintech Organisation Location: Glasgow Office or Edinburgh Office (Hybrid working) £60,000 - £80,000 DOE About the Company: Our client is a leading provider of financial data automation solutions, dedicated to simplifying complex data processes, automating critical business functions, and ensuring regulatory compliance. With a diverse portfolio of prestigious clients, they are at the forefront of innovation in the financial services sector. Role Overview: We are currently seeking a talented Cloud Operations Manager to join our client's team. In this role, you will lead the Cloud Operations team responsible for architecting, deploying, and maintaining the infrastructure supporting the SaaS offering to clients and internal stakeholders. This is an excellent opportunity to lead a team of experienced engineers and contribute to strategic decision-making while leveraging your technical expertise in cloud architecture and support. Key Responsibilities: Lead and mentor the Cloud Operations team to ensure optimal performance and professional development. Build and maintain strong relationships with internal stakeholders, external cloud providers, and other relevant business units. Demonstrate proficiency in cloud technologies, particularly Azure, and effectively utilize related tools such as HaloITSM, Terraform, Azure DevOps, and Git. Allocate resources effectively to support operational tasks, development initiatives, and team management responsibilities. Skills and Experience Required: Essential: Minimum 3 years of managerial experience in an IT environment. Demonstrable expertise in Azure cloud technologies. Strong understanding of ticket management systems, ITIL practices, and service desk tooling. Proficiency in system administration, including Azure Active Directory, Active Directory, and Windows Server. Experience with automation tools such as Terraform and Azure DevOps. Solid knowledge of version control using Git. Desirable: Experience in database administration, particularly with Azure SQL Database. Familiarity with Linux system administration, specifically CentOS and AlmaLinux. Scripting skills in PowerShell and Bash. What's in it for you? Our client offers a supportive and inclusive work environment with a range of benefits including: Competitive salary and bonus scheme. Generous holiday allowance and birthday leave. Comprehensive pension scheme. Income protection and private health care coverage. Flexible working arrangements to support work-life balance. Opportunities for professional development and training. Access to well-being initiatives such as yoga classes and gym memberships. Participation in charity events and fundraising activities. If this sounds like the next step in your career, then please do not hesitate to get in touch with Zoe Calder on (phone number removed) or (url removed) don t worry if you don t have a CV ready I still want to hear from you!
Cloud Operations Manager Fintech Organisation Location: Glasgow Office or Edinburgh Office (Hybrid working) £60,000 - £80,000 DOE About the Company: Our client is a leading provider of financial data automation solutions, dedicated to simplifying complex data processes, automating critical business functions, and ensuring regulatory compliance. With a diverse portfolio of prestigious clients, they are at the forefront of innovation in the financial services sector. Role Overview: We are currently seeking a talented Cloud Operations Manager to join our client's team. In this role, you will lead the Cloud Operations team responsible for architecting, deploying, and maintaining the infrastructure supporting the SaaS offering to clients and internal stakeholders. This is an excellent opportunity to lead a team of experienced engineers and contribute to strategic decision-making while leveraging your technical expertise in cloud architecture and support. Key Responsibilities: Lead and mentor the Cloud Operations team to ensure optimal performance and professional development. Build and maintain strong relationships with internal stakeholders, external cloud providers, and other relevant business units. Demonstrate proficiency in cloud technologies, particularly Azure, and effectively utilize related tools such as HaloITSM, Terraform, Azure DevOps, and Git. Allocate resources effectively to support operational tasks, development initiatives, and team management responsibilities. Skills and Experience Required: Essential: Minimum 3 years of managerial experience in an IT environment. Demonstrable expertise in Azure cloud technologies. Strong understanding of ticket management systems, ITIL practices, and service desk tooling. Proficiency in system administration, including Azure Active Directory, Active Directory, and Windows Server. Experience with automation tools such as Terraform and Azure DevOps. Solid knowledge of version control using Git. Desirable: Experience in database administration, particularly with Azure SQL Database. Familiarity with Linux system administration, specifically CentOS and AlmaLinux. Scripting skills in PowerShell and Bash. What's in it for you? Our client offers a supportive and inclusive work environment with a range of benefits including: Competitive salary and bonus scheme. Generous holiday allowance and birthday leave. Comprehensive pension scheme. Income protection and private health care coverage. Flexible working arrangements to support work-life balance. Opportunities for professional development and training. Access to well-being initiatives such as yoga classes and gym memberships. Participation in charity events and fundraising activities. If this sounds like the next step in your career, then please do not hesitate to get in touch with Zoe Calder on (phone number removed) or (url removed) don t worry if you don t have a CV ready I still want to hear from you!
Apr 19, 2024
Full time
Cloud Operations Manager Fintech Organisation Location: Glasgow Office or Edinburgh Office (Hybrid working) £60,000 - £80,000 DOE About the Company: Our client is a leading provider of financial data automation solutions, dedicated to simplifying complex data processes, automating critical business functions, and ensuring regulatory compliance. With a diverse portfolio of prestigious clients, they are at the forefront of innovation in the financial services sector. Role Overview: We are currently seeking a talented Cloud Operations Manager to join our client's team. In this role, you will lead the Cloud Operations team responsible for architecting, deploying, and maintaining the infrastructure supporting the SaaS offering to clients and internal stakeholders. This is an excellent opportunity to lead a team of experienced engineers and contribute to strategic decision-making while leveraging your technical expertise in cloud architecture and support. Key Responsibilities: Lead and mentor the Cloud Operations team to ensure optimal performance and professional development. Build and maintain strong relationships with internal stakeholders, external cloud providers, and other relevant business units. Demonstrate proficiency in cloud technologies, particularly Azure, and effectively utilize related tools such as HaloITSM, Terraform, Azure DevOps, and Git. Allocate resources effectively to support operational tasks, development initiatives, and team management responsibilities. Skills and Experience Required: Essential: Minimum 3 years of managerial experience in an IT environment. Demonstrable expertise in Azure cloud technologies. Strong understanding of ticket management systems, ITIL practices, and service desk tooling. Proficiency in system administration, including Azure Active Directory, Active Directory, and Windows Server. Experience with automation tools such as Terraform and Azure DevOps. Solid knowledge of version control using Git. Desirable: Experience in database administration, particularly with Azure SQL Database. Familiarity with Linux system administration, specifically CentOS and AlmaLinux. Scripting skills in PowerShell and Bash. What's in it for you? Our client offers a supportive and inclusive work environment with a range of benefits including: Competitive salary and bonus scheme. Generous holiday allowance and birthday leave. Comprehensive pension scheme. Income protection and private health care coverage. Flexible working arrangements to support work-life balance. Opportunities for professional development and training. Access to well-being initiatives such as yoga classes and gym memberships. Participation in charity events and fundraising activities. If this sounds like the next step in your career, then please do not hesitate to get in touch with Zoe Calder on (phone number removed) or (url removed) don t worry if you don t have a CV ready I still want to hear from you!
InstaDeep is the AI specialist for our parent company BioNTech, combining our state-of-the-art research expertise in deep learning and biology. We specialise in not only developing new fundamental research but also in every stage of production that research to deliver benefit. As a senior/principal software engineer, you will lead initiatives in collaboration with experts in AI and biology to develop software that contributes to the research and delivery of new treatments at the forefront of biological science. We work in diverse areas such as biomolecule manufacture, immunotherapy design, medical imaging, lab automation, and biochemical modelling. You will work with friendly, dedicated, exceptionally talented colleagues across multiple countries who are passionate about science and our mission to cure disease. This role does not have a machine learning component and is not expected to develop one with progression. We are looking for a candidate who is passionate about advancing the state of the art in software engineering, to partner with our AI research and biology teams to complete projects that have an impact at the level of humanity as a whole, as well as influence the technical culture at one of the world's leading biotechnology companies. Role responsibilities Create innovative algorithms and system designs for state-of-the-art applications in biology. Draw on your creativity and deep experience to resolve complexity with simple solutions. Develop highly scalable, reliable, and maintainable systems satisfying complex functional requirements. Formulate plans and guide their execution to balance challenging combinations of needs, including ambitious capabilities, business urgency, avoidance of technical debt and maintenance of exacting quality standards. Continually develop technical excellence with state-of-the-art practices in software engineering and promote it within the company. Essential skills Master's degree or higher in computer science or a related field, or equivalent knowledge gained through professional experience. Experience working on large software projects across the complete product lifecycle with contributions in all main areas (planning, testing, maintenance, etc.) Expert knowledge of at least one of JavaScript, Python, or C#. Senior experience in at least one of these areas, ideally more than one: System architecture including cloud technologies, preferably with a data focus. Development of software libraries and tools including packaging and distribution with Python, Docker, or ideally both. Full stack development of web applications using React. Knowledge of software engineering technologies and practices relating to team collaboration and to quality, and experience instituting them in engineering teams. Experience mentoring colleagues and a strong desire to do so. Genuine interest in biology and AI. Excellent verbal and written communication skills in English. Desirable skills Career length is not a requirement, but due to the required skills successful candidates are likely to have 8 or more years of professional experience. Experience leading teams or managing reports. Experience leading successfully released software products or systems. Ability to inspire colleagues and cultivate a passion for technical excellence. Professional experience or formal education relating to biology or machine learning. Professional experience and/or desire to be involved in: Customer interaction, communication, and requirements gathering. Project management. Software design and specification. C++ and high-performance computing technologies. DevOps, Kubernetes, deployment, and production operations.
Apr 19, 2024
Full time
InstaDeep is the AI specialist for our parent company BioNTech, combining our state-of-the-art research expertise in deep learning and biology. We specialise in not only developing new fundamental research but also in every stage of production that research to deliver benefit. As a senior/principal software engineer, you will lead initiatives in collaboration with experts in AI and biology to develop software that contributes to the research and delivery of new treatments at the forefront of biological science. We work in diverse areas such as biomolecule manufacture, immunotherapy design, medical imaging, lab automation, and biochemical modelling. You will work with friendly, dedicated, exceptionally talented colleagues across multiple countries who are passionate about science and our mission to cure disease. This role does not have a machine learning component and is not expected to develop one with progression. We are looking for a candidate who is passionate about advancing the state of the art in software engineering, to partner with our AI research and biology teams to complete projects that have an impact at the level of humanity as a whole, as well as influence the technical culture at one of the world's leading biotechnology companies. Role responsibilities Create innovative algorithms and system designs for state-of-the-art applications in biology. Draw on your creativity and deep experience to resolve complexity with simple solutions. Develop highly scalable, reliable, and maintainable systems satisfying complex functional requirements. Formulate plans and guide their execution to balance challenging combinations of needs, including ambitious capabilities, business urgency, avoidance of technical debt and maintenance of exacting quality standards. Continually develop technical excellence with state-of-the-art practices in software engineering and promote it within the company. Essential skills Master's degree or higher in computer science or a related field, or equivalent knowledge gained through professional experience. Experience working on large software projects across the complete product lifecycle with contributions in all main areas (planning, testing, maintenance, etc.) Expert knowledge of at least one of JavaScript, Python, or C#. Senior experience in at least one of these areas, ideally more than one: System architecture including cloud technologies, preferably with a data focus. Development of software libraries and tools including packaging and distribution with Python, Docker, or ideally both. Full stack development of web applications using React. Knowledge of software engineering technologies and practices relating to team collaboration and to quality, and experience instituting them in engineering teams. Experience mentoring colleagues and a strong desire to do so. Genuine interest in biology and AI. Excellent verbal and written communication skills in English. Desirable skills Career length is not a requirement, but due to the required skills successful candidates are likely to have 8 or more years of professional experience. Experience leading teams or managing reports. Experience leading successfully released software products or systems. Ability to inspire colleagues and cultivate a passion for technical excellence. Professional experience or formal education relating to biology or machine learning. Professional experience and/or desire to be involved in: Customer interaction, communication, and requirements gathering. Project management. Software design and specification. C++ and high-performance computing technologies. DevOps, Kubernetes, deployment, and production operations.
Head of Cyber and Information Security This position will be a hybrid role based out of London. Description Purpose of Role: The Head of Cyber & Information Security forms part of the senior leadership team within the Security function reporting directly to the Chief Security Officer (CSO) You will act as a trusted advisor to the CSO and C-Suite stakeholders across the UK and work with them to ensure the business is secure and compliant with the policies, standards and regulations set out in the Security Operating Model This is a highly operational and highly visible leadership role, as you will take overall charge of the UK's Cyber Defence and Security Operations teams. You will also have overall responsibility for Security Governance, Risk & Compliance and lead the Business Continuity and Crisis Management teams, working across the whole of the business to ensure we are resilient and prepared should business interruption occur. Team Description: We work in a heavily regulated environment and must secure one of the most visited websites in the UK, a very large retail channel and numerous back-office systems spread across both on premise datacenters and the Cloud. The Security function is comprised of 3 Team Groups Enterprise Security Security Architecture Security Design Engineering Security Consultancy Security Testing Cyber & Information Security Governance, Risk & Compliance Cyber Defence Security Operations Protective Security Physical Security Investigations Intelligence The Cyber & Information Security team form a key pillar in our security operating model - you will be responsible for leading the activities of the Cyber and Information security team, and you will be expected to get deeply involved in ensuring our key suppliers operate to the same high security standards we demand of ourselves. Key Accountabilities or Duties: Manage, develop & Lead the Cyber & Information Security teams Be a member of the Security SLT Identify, measure, control and report on security risks within information systems Accountable for the creation and upkeep of our documented security standards, policies, processes Manage the budget of the Cyber & Information Security Cost Centre Co-create the security strategy Manage operational teams that protect, defend and respond to threats Anticipate, influence and assist the organization to assess and rapidly adjust to changing threat conditions and trends both internally and externally Establish and maintain relationships with industry peers, other Group operating companies and external security organisations, working with Specialist consultants where appropriate Implement KPIs and metrics to measure our security performance and assess and track our exposure to risk Accountable for continuous improvement / maturity of our Cyber Defence team and ensuring our capabilities are operating at optimal levels to both identify threats and maintain effectiveness of the SOC Overall Accountability for overall leadership of the 24/7 SOC and the efficient response to Cyber attacks. Overall Accountability for Business Continuity and Crisis Management the UK Overall Accountability for ensuring we maintain or achieve certification to ISO22301/2700/27701/27002/PCI DSS/ WLA SCS2020 / NCSC CAF As part of the senior nature of this role, you'll be required to be available outside of normal office hours Skills & Experience: The successful individual will be one of the most important Information Security professional across the global organisation and will advise the most senior of our employees on Security Operations. As well as having the experience and influence to operate in this manner, you will have: At least five years' experience gained in a technically focussed security role Demonstrable experience of successful delivery in a technically focussed role Ability to articulate complex technical or sensitive issues to a wide audience is essential Experience of managing internet threats and risk mitigation Strong understanding of external and internal threat landscapes Broad experience of a wide range of security technologies and products Understanding of information security governance principles Ability to demonstrate an understanding of common security management principles (eg PCI-DSS) Bring the skills, experience and ability to adapt to be able to deliver any desired solution potentially using a wide variety of technologies that will help reduce security related risks Excellent communication skills Excellent judgement Line management experience Experienced in deploying security technology in a cloud environment. Cyber security incident management experience Desirable: Experience of working with AWS and Azure Working in a regulated environment
Apr 19, 2024
Full time
Head of Cyber and Information Security This position will be a hybrid role based out of London. Description Purpose of Role: The Head of Cyber & Information Security forms part of the senior leadership team within the Security function reporting directly to the Chief Security Officer (CSO) You will act as a trusted advisor to the CSO and C-Suite stakeholders across the UK and work with them to ensure the business is secure and compliant with the policies, standards and regulations set out in the Security Operating Model This is a highly operational and highly visible leadership role, as you will take overall charge of the UK's Cyber Defence and Security Operations teams. You will also have overall responsibility for Security Governance, Risk & Compliance and lead the Business Continuity and Crisis Management teams, working across the whole of the business to ensure we are resilient and prepared should business interruption occur. Team Description: We work in a heavily regulated environment and must secure one of the most visited websites in the UK, a very large retail channel and numerous back-office systems spread across both on premise datacenters and the Cloud. The Security function is comprised of 3 Team Groups Enterprise Security Security Architecture Security Design Engineering Security Consultancy Security Testing Cyber & Information Security Governance, Risk & Compliance Cyber Defence Security Operations Protective Security Physical Security Investigations Intelligence The Cyber & Information Security team form a key pillar in our security operating model - you will be responsible for leading the activities of the Cyber and Information security team, and you will be expected to get deeply involved in ensuring our key suppliers operate to the same high security standards we demand of ourselves. Key Accountabilities or Duties: Manage, develop & Lead the Cyber & Information Security teams Be a member of the Security SLT Identify, measure, control and report on security risks within information systems Accountable for the creation and upkeep of our documented security standards, policies, processes Manage the budget of the Cyber & Information Security Cost Centre Co-create the security strategy Manage operational teams that protect, defend and respond to threats Anticipate, influence and assist the organization to assess and rapidly adjust to changing threat conditions and trends both internally and externally Establish and maintain relationships with industry peers, other Group operating companies and external security organisations, working with Specialist consultants where appropriate Implement KPIs and metrics to measure our security performance and assess and track our exposure to risk Accountable for continuous improvement / maturity of our Cyber Defence team and ensuring our capabilities are operating at optimal levels to both identify threats and maintain effectiveness of the SOC Overall Accountability for overall leadership of the 24/7 SOC and the efficient response to Cyber attacks. Overall Accountability for Business Continuity and Crisis Management the UK Overall Accountability for ensuring we maintain or achieve certification to ISO22301/2700/27701/27002/PCI DSS/ WLA SCS2020 / NCSC CAF As part of the senior nature of this role, you'll be required to be available outside of normal office hours Skills & Experience: The successful individual will be one of the most important Information Security professional across the global organisation and will advise the most senior of our employees on Security Operations. As well as having the experience and influence to operate in this manner, you will have: At least five years' experience gained in a technically focussed security role Demonstrable experience of successful delivery in a technically focussed role Ability to articulate complex technical or sensitive issues to a wide audience is essential Experience of managing internet threats and risk mitigation Strong understanding of external and internal threat landscapes Broad experience of a wide range of security technologies and products Understanding of information security governance principles Ability to demonstrate an understanding of common security management principles (eg PCI-DSS) Bring the skills, experience and ability to adapt to be able to deliver any desired solution potentially using a wide variety of technologies that will help reduce security related risks Excellent communication skills Excellent judgement Line management experience Experienced in deploying security technology in a cloud environment. Cyber security incident management experience Desirable: Experience of working with AWS and Azure Working in a regulated environment
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 18, 2024
Full time
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our industry is currently experiencing unprecedented innovation thanks to advances in big-data analytics, distributed super-computing and real-time cloud services. Willis Towers Watson continuously strives to be at the forefront of this revolution with its Insurance Consulting and Technology (ICT) business. Now is therefore the perfect opportunity to become part of ICT and join a global and growing organisation. We are developing world-class leading-edge risk analytics solutions and financial modelling software which enables over 1,000 major insurance clients worldwide as well as many of the largest financial services companies.How do insurance companies manage risks when the future is unpredictable? How do they ensure they have enough resources to cover potential losses and prepare for various uncertainties? The answer is to develop financial models using our world leading modelling software. These models are time critical but computationally very intensive requiring huge amounts of compute power and may generate terabytes of data, and so every bit of performance and optimisations count.Does solving challenging problems and finding innovative solutions excite you? Do you want to work for a company with strong values and ethics? We embody principles such as inclusion, diversity and social responsibility.Do you enjoy collaborating with various stakeholders while working with a highly talented and outcome driven team?Does this sound like a team you want to be part of? Then we are looking for a hands' on experienced cloud solution architect to join our friendly, agile teams based in Reigate, UK.The role is for a dedicated Cloud Solution Architect to work on the WTW flagship product Radar Live. This will be to work with the lead architect and delivery teams to deliver solutions which comply with architecture standards and guidelines. The Role: Take direction from the lead architect to implement and deliver solutions. Work closely with stakeholders including software engineering teams, operations, product teams and senior stakeholders. Liaise with stakeholders, collaborating on architecture and design in the Cloud and SaaS space. Analyse and present suitable, high-performance solutions targeting Azure. Convert and document high level system design to low level solution design. Conduct PoC's using the latest technologies and present the findings to technical and non- technical audiences. The Essential Requirements: Strong experience architecting and implementing cloud-based SaaS solutions in Azure. Strong developer background ideally on the Microsoft .NET stack. Experience with IaaS/PaaS/SaaS. Experience with Infrastructure as Code. Experience with Security best practices. Experience in Kubernetes, docker and microservice development / deployment. Experience of API-first design and REST based APIs. Excellent communication skills with the ability to clearly document architecture decisions. Experience developing high-performance, scalable and extensible infrastructure solutions. Ability to carry out quick POCs on latest technology and to present the findings to different audiences. Desirable Requirements: Microsoft Certified: Azure Solutions Architect Expert. Software engineering skills as a full stack .Net Engineer, using C#, Angular, and other JavaScript frameworks. Experience with high volume low latency SaaS systems. Experience with distributed and event driven architectures. Experience with Ingress Solutions such as Azure Front Door and APIM. Experience with IAM, Authentication / Authorisation Degree-educated in Computer Science, Engineering, Mathematics or equivalent industry experience Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Apr 18, 2024
Full time
Our industry is currently experiencing unprecedented innovation thanks to advances in big-data analytics, distributed super-computing and real-time cloud services. Willis Towers Watson continuously strives to be at the forefront of this revolution with its Insurance Consulting and Technology (ICT) business. Now is therefore the perfect opportunity to become part of ICT and join a global and growing organisation. We are developing world-class leading-edge risk analytics solutions and financial modelling software which enables over 1,000 major insurance clients worldwide as well as many of the largest financial services companies.How do insurance companies manage risks when the future is unpredictable? How do they ensure they have enough resources to cover potential losses and prepare for various uncertainties? The answer is to develop financial models using our world leading modelling software. These models are time critical but computationally very intensive requiring huge amounts of compute power and may generate terabytes of data, and so every bit of performance and optimisations count.Does solving challenging problems and finding innovative solutions excite you? Do you want to work for a company with strong values and ethics? We embody principles such as inclusion, diversity and social responsibility.Do you enjoy collaborating with various stakeholders while working with a highly talented and outcome driven team?Does this sound like a team you want to be part of? Then we are looking for a hands' on experienced cloud solution architect to join our friendly, agile teams based in Reigate, UK.The role is for a dedicated Cloud Solution Architect to work on the WTW flagship product Radar Live. This will be to work with the lead architect and delivery teams to deliver solutions which comply with architecture standards and guidelines. The Role: Take direction from the lead architect to implement and deliver solutions. Work closely with stakeholders including software engineering teams, operations, product teams and senior stakeholders. Liaise with stakeholders, collaborating on architecture and design in the Cloud and SaaS space. Analyse and present suitable, high-performance solutions targeting Azure. Convert and document high level system design to low level solution design. Conduct PoC's using the latest technologies and present the findings to technical and non- technical audiences. The Essential Requirements: Strong experience architecting and implementing cloud-based SaaS solutions in Azure. Strong developer background ideally on the Microsoft .NET stack. Experience with IaaS/PaaS/SaaS. Experience with Infrastructure as Code. Experience with Security best practices. Experience in Kubernetes, docker and microservice development / deployment. Experience of API-first design and REST based APIs. Excellent communication skills with the ability to clearly document architecture decisions. Experience developing high-performance, scalable and extensible infrastructure solutions. Ability to carry out quick POCs on latest technology and to present the findings to different audiences. Desirable Requirements: Microsoft Certified: Azure Solutions Architect Expert. Software engineering skills as a full stack .Net Engineer, using C#, Angular, and other JavaScript frameworks. Experience with high volume low latency SaaS systems. Experience with distributed and event driven architectures. Experience with Ingress Solutions such as Azure Front Door and APIM. Experience with IAM, Authentication / Authorisation Degree-educated in Computer Science, Engineering, Mathematics or equivalent industry experience Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.