Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Are you tech-savvy and passionate about shaping the future of education? Do you have a knack for troubleshooting, a hunger for learning, and a desire to make a real impact? If so, we've got the perfect opportunity for you! We're seeking a dynamic and enthusiastic individual to join a team as an IT Apprentice at a well established school. As an IT Apprentice, you'll have the unique opportunity to immerse yourself in the vibrant world of educational technology while gaining valuable hands-on experience and mentorship from seasoned IT professionals. They're dedicated to providing an innovative and enriching learning environment for their students. Their commitment to excellence extends to every aspect of their operations, including their cutting-edge IT infrastructure. As an IT Apprentice, you'll play a pivotal role in ensuring that their technology systems run smoothly and effectively, empowering teachers and students alike to achieve their full potential. In this role, youll work towards your IT Support Technician Level 3 apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Connect, set up, and check PCs, mobile devices for normal operation, ensuring that all devices are configured to support the educational needs of their students and staff. Perform routine maintenance tasks, including installing basic software packages and setting common options, to ensure the optimal performance of their technology systems. Set up hardware and perform basic checking of unnetworked PCs, ensuring that all hardware components are functioning correctly and safely. Fault-find and rectify AV issues, including PCs, display screens, projectors, sound systems, and interactive touch screens, to ensure uninterrupted access to multimedia resources for teaching and learning. Carry out basic safety checks on IT equipment and infrastructure to ensure compliance with health and safety regulations and mitigate potential risks to students and staff. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours&Benefits: £11,752 per annum Working Monday-Friday, 08 30 1 hour lunch break You will also be required to work 1 in 5 Saturdays during term time only, 8.45am to 12.00pm on a rota basis. 25 days annual leave Freshly prepared lunches for just £10 per month Access to the school's facilities Discounts/cashback on high street shops and restaurants through the schools Employee Assistance Programme Cycle to Work Scheme Pension Scheme Desired Qualities, Skills and Knowledge: Enthusiasm for technology and a desire to learn and grow in a dynamic educational environment. Strong communication skills and the ability to work effectively with diverse stakeholders. Dedication to providing excellent customer service and a willingness to go above and beyond to meet the needs of the school community. A positive attitude, adaptability, and a genuine passion for making a difference in the lives of students. Grade 4 in Maths and a grade 5 in English at GCSE is required for this role. Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician. Next Steps: If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. JBRP1_UKTJ
May 05, 2024
Full time
Are you tech-savvy and passionate about shaping the future of education? Do you have a knack for troubleshooting, a hunger for learning, and a desire to make a real impact? If so, we've got the perfect opportunity for you! We're seeking a dynamic and enthusiastic individual to join a team as an IT Apprentice at a well established school. As an IT Apprentice, you'll have the unique opportunity to immerse yourself in the vibrant world of educational technology while gaining valuable hands-on experience and mentorship from seasoned IT professionals. They're dedicated to providing an innovative and enriching learning environment for their students. Their commitment to excellence extends to every aspect of their operations, including their cutting-edge IT infrastructure. As an IT Apprentice, you'll play a pivotal role in ensuring that their technology systems run smoothly and effectively, empowering teachers and students alike to achieve their full potential. In this role, youll work towards your IT Support Technician Level 3 apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Connect, set up, and check PCs, mobile devices for normal operation, ensuring that all devices are configured to support the educational needs of their students and staff. Perform routine maintenance tasks, including installing basic software packages and setting common options, to ensure the optimal performance of their technology systems. Set up hardware and perform basic checking of unnetworked PCs, ensuring that all hardware components are functioning correctly and safely. Fault-find and rectify AV issues, including PCs, display screens, projectors, sound systems, and interactive touch screens, to ensure uninterrupted access to multimedia resources for teaching and learning. Carry out basic safety checks on IT equipment and infrastructure to ensure compliance with health and safety regulations and mitigate potential risks to students and staff. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours&Benefits: £11,752 per annum Working Monday-Friday, 08 30 1 hour lunch break You will also be required to work 1 in 5 Saturdays during term time only, 8.45am to 12.00pm on a rota basis. 25 days annual leave Freshly prepared lunches for just £10 per month Access to the school's facilities Discounts/cashback on high street shops and restaurants through the schools Employee Assistance Programme Cycle to Work Scheme Pension Scheme Desired Qualities, Skills and Knowledge: Enthusiasm for technology and a desire to learn and grow in a dynamic educational environment. Strong communication skills and the ability to work effectively with diverse stakeholders. Dedication to providing excellent customer service and a willingness to go above and beyond to meet the needs of the school community. A positive attitude, adaptability, and a genuine passion for making a difference in the lives of students. Grade 4 in Maths and a grade 5 in English at GCSE is required for this role. Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician. Next Steps: If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. JBRP1_UKTJ
CAD Technician - High VoltageWarwick, WarwickshireJoin Belcan Workforce Solutions for an exciting permanent opportunity as a High Voltage (HV) CAD Technician in Warwick within our clients Transmission & Distribution sector. This dynamic role offers full-time engagement and is ideal for individuals with proven experience in AutoCAD, Microstation, and other design tools, specifically in the transmission and distribution sector. As a CAD Technician, you'll collaborate with a multi-disciplinary team, providing CAD services to customers, ensuring accurate deliverables, and fostering knowledge exchange.Reporting to the Office Lead - Power, the CAD Technician will play a crucial role in delivering holistic design solutions for projects, adhering to CAD standards and client site procedures. Responsibilities include liaising with team members, managing time effectively to meet project deadlines, and promoting a safe working environment. The role offers opportunities for career development and progression as the employee gains experience and expertise.The ideal candidate will possess a proven track record in design within technical fields such as HV Underground Cables, Primary Substation Equipment & OHL Draughting. Proficiency in AutoCAD (2D and 3D) is essential, with additional experience in Autodesk Revit or Bentley Microstation preferred. A minimum qualification of HNC / D level is required, with EngTech MIET or MICE status desirable. Strong technical skills, interpersonal communication, and organizational abilities are key for success in this role.Benefits: Company car or cash allowance Up to 6% matched contributory pension plan Life assurance scheme 25 days annual leave plus ability to buy additional leave Discount scheme (including gym membership, mobile phones etc) Flexible working Family friendly policies Employee assistance Professional developmentIf you're seeking a challenging opportunity to contribute to high-voltage transmission and distribution projects while advancing your career in CAD design, apply now to join our team in Warwick.
May 04, 2024
Full time
CAD Technician - High VoltageWarwick, WarwickshireJoin Belcan Workforce Solutions for an exciting permanent opportunity as a High Voltage (HV) CAD Technician in Warwick within our clients Transmission & Distribution sector. This dynamic role offers full-time engagement and is ideal for individuals with proven experience in AutoCAD, Microstation, and other design tools, specifically in the transmission and distribution sector. As a CAD Technician, you'll collaborate with a multi-disciplinary team, providing CAD services to customers, ensuring accurate deliverables, and fostering knowledge exchange.Reporting to the Office Lead - Power, the CAD Technician will play a crucial role in delivering holistic design solutions for projects, adhering to CAD standards and client site procedures. Responsibilities include liaising with team members, managing time effectively to meet project deadlines, and promoting a safe working environment. The role offers opportunities for career development and progression as the employee gains experience and expertise.The ideal candidate will possess a proven track record in design within technical fields such as HV Underground Cables, Primary Substation Equipment & OHL Draughting. Proficiency in AutoCAD (2D and 3D) is essential, with additional experience in Autodesk Revit or Bentley Microstation preferred. A minimum qualification of HNC / D level is required, with EngTech MIET or MICE status desirable. Strong technical skills, interpersonal communication, and organizational abilities are key for success in this role.Benefits: Company car or cash allowance Up to 6% matched contributory pension plan Life assurance scheme 25 days annual leave plus ability to buy additional leave Discount scheme (including gym membership, mobile phones etc) Flexible working Family friendly policies Employee assistance Professional developmentIf you're seeking a challenging opportunity to contribute to high-voltage transmission and distribution projects while advancing your career in CAD design, apply now to join our team in Warwick.
The CompanyNigel Wright are delighted to be working exclusively with Castles and Coast Housing Association in their search for an IT Operations Technician. The role can be based either at their Carlisle or Newcastle Upon Tyne office. The RoleReporting into the IT Manager you will be expected to monitor and maintain the systems and networks of the company, configuring, installing, and supporting all IT systems, and diagnosing hardware and software faults. Other key responsibilities include: Prioritise and coordinate incoming requests to the Service Desk to ensure effective resolution of end user issues Optimise and adhere to request handling and Service Desk escalation policies and procedures Coordinate and/or perform hands on fixes at desktop level, including installing and upgrading software, installing hardware and configuring systems and applications Set up new users accounts and profiles and deal with password issues Maintain records/logs of repairs and fixes and maintenance schedule The RequirementsThis is a fantastic opportunity to work within a great team and for a business who do great things for the communities they serve. Key requirements include: Previous experience within an IT Operations Support role Knowledge and experience of IT Service Desk tools Experience of liaising with third party suppliers to resolve issues Understanding of how to identify security threats/breaches Basic administration of Microsoft Active Directory, Sharepoint, Exchange Server and Office 365
May 04, 2024
Full time
The CompanyNigel Wright are delighted to be working exclusively with Castles and Coast Housing Association in their search for an IT Operations Technician. The role can be based either at their Carlisle or Newcastle Upon Tyne office. The RoleReporting into the IT Manager you will be expected to monitor and maintain the systems and networks of the company, configuring, installing, and supporting all IT systems, and diagnosing hardware and software faults. Other key responsibilities include: Prioritise and coordinate incoming requests to the Service Desk to ensure effective resolution of end user issues Optimise and adhere to request handling and Service Desk escalation policies and procedures Coordinate and/or perform hands on fixes at desktop level, including installing and upgrading software, installing hardware and configuring systems and applications Set up new users accounts and profiles and deal with password issues Maintain records/logs of repairs and fixes and maintenance schedule The RequirementsThis is a fantastic opportunity to work within a great team and for a business who do great things for the communities they serve. Key requirements include: Previous experience within an IT Operations Support role Knowledge and experience of IT Service Desk tools Experience of liaising with third party suppliers to resolve issues Understanding of how to identify security threats/breaches Basic administration of Microsoft Active Directory, Sharepoint, Exchange Server and Office 365
Role: Software Support Technician Location: Southampton Salary / Rate of pay: £18-30,000pa DOE We're seeking an Software Support Technician with outstanding communication and problem-solving abilities to join our dynamic support team. In this role, you'll be pivotal in assisting customers with their support queries, from logging service calls to troubleshooting software and process-related issues What's in it for you? The chance to join a vibrant, rapidly expanding company. Opportunity for growth and professional development. Competitive salary based on experience. Company pension, on-site parking, and private medical insurance Why choose our Client? Our client is a medium sized, multi-national supplier of ERP software solutions that has had continued growth throughout the UK, Australian and US markets. They are now looking for skilled candidates to join the team and assist in their plans to enter new territories and maintain their success. What's involved? Logging service calls and directly engaging with customers. Troubleshooting software and process-related issues. Documenting solutions. Potential involvement in upgrades, installations, development, and customer training. What you need: Understanding of business and system processes. Strong ownership mentality towards product and issue resolution. Ability to multitask and prioritise tasks according to severity. Excellent problem-solving skills. General IT knowledge, including Microsoft Applications, servers, browsers, and remote desktop connection. Exceptional communication skills, both verbal and written. Desirable Skills: Experience with ERP/business systems and applications. (e.g., Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage, Winman). Understanding of Sales, Purchasing, Manufacturing, MRP, Financials, Bookkeeping or Stock. Experience working in a support desk environment. Understanding of SQL/SQL databases. Click Apply Now and one of the team will in touch to discuss this Software Support Technician role in Southampton. Consultant: Sonny Hudson Job Number: 928571 / INDCOM Job Role: Software Support Technician Location: Southampton Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
May 04, 2024
Full time
Role: Software Support Technician Location: Southampton Salary / Rate of pay: £18-30,000pa DOE We're seeking an Software Support Technician with outstanding communication and problem-solving abilities to join our dynamic support team. In this role, you'll be pivotal in assisting customers with their support queries, from logging service calls to troubleshooting software and process-related issues What's in it for you? The chance to join a vibrant, rapidly expanding company. Opportunity for growth and professional development. Competitive salary based on experience. Company pension, on-site parking, and private medical insurance Why choose our Client? Our client is a medium sized, multi-national supplier of ERP software solutions that has had continued growth throughout the UK, Australian and US markets. They are now looking for skilled candidates to join the team and assist in their plans to enter new territories and maintain their success. What's involved? Logging service calls and directly engaging with customers. Troubleshooting software and process-related issues. Documenting solutions. Potential involvement in upgrades, installations, development, and customer training. What you need: Understanding of business and system processes. Strong ownership mentality towards product and issue resolution. Ability to multitask and prioritise tasks according to severity. Excellent problem-solving skills. General IT knowledge, including Microsoft Applications, servers, browsers, and remote desktop connection. Exceptional communication skills, both verbal and written. Desirable Skills: Experience with ERP/business systems and applications. (e.g., Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage, Winman). Understanding of Sales, Purchasing, Manufacturing, MRP, Financials, Bookkeeping or Stock. Experience working in a support desk environment. Understanding of SQL/SQL databases. Click Apply Now and one of the team will in touch to discuss this Software Support Technician role in Southampton. Consultant: Sonny Hudson Job Number: 928571 / INDCOM Job Role: Software Support Technician Location: Southampton Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
A great opportunity for an experienced IT Manager to join a long-standing business, based at their main site in the UK.What you'll be doing: Provide vision and leadership in all aspects of IT strategy Proactively manage the IT environment Lead on projects and implementations Analyse business requirements and make recommendations IT Asset, licence, and software management Collaborate with internal stakeholders, 3rd parties, and colleagues Manage annual budgets and ensure all work is cost effective Direct, coach, and support IT technicians Ensure network and information security Do you have the following experience: Minimum of 5 years in an IT Manager role Hands-on technical experience with hardware/ software systems Experience working with Microsoft applications: O365 etc. Excellent people and communication skills A strategic and business focused mindset Understanding of SQL and Power BI is advantageous People management is preferred but not essential Benefits: £40,000-50,000 Pension match up to 5% 26 days holiday + bank holidays Employee assistance programme, occupational health and other well-being focuses Life-long learning and Performance reviews Long service awards Career progression opportunities This is a site-based role, working office hours!Sound good to you? Click apply now! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2024
Full time
A great opportunity for an experienced IT Manager to join a long-standing business, based at their main site in the UK.What you'll be doing: Provide vision and leadership in all aspects of IT strategy Proactively manage the IT environment Lead on projects and implementations Analyse business requirements and make recommendations IT Asset, licence, and software management Collaborate with internal stakeholders, 3rd parties, and colleagues Manage annual budgets and ensure all work is cost effective Direct, coach, and support IT technicians Ensure network and information security Do you have the following experience: Minimum of 5 years in an IT Manager role Hands-on technical experience with hardware/ software systems Experience working with Microsoft applications: O365 etc. Excellent people and communication skills A strategic and business focused mindset Understanding of SQL and Power BI is advantageous People management is preferred but not essential Benefits: £40,000-50,000 Pension match up to 5% 26 days holiday + bank holidays Employee assistance programme, occupational health and other well-being focuses Life-long learning and Performance reviews Long service awards Career progression opportunities This is a site-based role, working office hours!Sound good to you? Click apply now! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Permanent: ANPR/CCTV Engineer Team Leader - Field Based Role Salary: C £35,000 plus benefits Location: Watford and surrounding areas Reports to: Field Services Manager People Responsibilities: ANPR Engineers onsite Job Purpose: You will be accountable for ANPR installations within your region, including ensuring the delivery of cameras (ANPR/CCTV), the installation of machines and the install of signage. Team Leads could be expected to also carry out reactive work of just signage work if required. Location You will be responsible for ANPR/CCTV and Signage installations across the Wiltshire, Hertfordshire, Greater London, Berkshire, Oxfordshire, Surrey and national coverage as required by the operation. Duties and Responsibilities: To be accountable for the install of a new ANPR Site which will consist of the install for ANPR and CCTV camera, Pay and Display machines, tablets, signage and any other requests as part of the site installation Responsibilities to include the point of contact for any issues onsite and to liaise with the Account Manager or the Ops Project Manager. Work with the Ops Project Manager to confirm installation requirements prior to site install To carry out appropriate signage installations if requested To resolve issues with cameras at sites as requested Responsibility for the ANPR Engineer assigned to the install To ensure our clients always receive a personable and quality service To ensure all work carried out is of high quality standard To follow safe working procedures and operating procedures To follow all compliance procedures To enter correct and detailed reports on our scheduling system Experience Managing a team of technicians Have electrical site experience installing ANPR and Paid Parking machine installations Have ANPR install experience and camera set-up Able to work as a lone worker and follow survey installation documents Have customer service and client facing skills to communicate to our stakeholders Ability to cope well under pressure, can multitask and can adapt to changing circumstances Demonstrate an eagerness to establish a long-term career Skills & Knowledge Full UK Driving License Ability to work as a lone worker and follow survey install documents Demonstrate a high level of work quality Ability to cope well under pressure, can multitask and can adapt to changing circumstances In return There's more to life than work - that's why you'll get your pick of our amazing company perks through the Perkbox benefits platform. That includes discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day-to-day spending. You'll also benefit from: Incremental holiday increases to recognise long service 24/7 access to The Wellness Hub, an app designed to support your personal wellbeing from help with sleep and workout videos to guided meditations and access to talking therapies. Employee Assistance Programme - 24/7 confidential, independent and professional counselling Cycle-to-work scheme Regular team/company socials In addition to this the Engagement Committee regularly organise inclusive team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns. Closing date is 1st June 2024 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to . By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
May 04, 2024
Full time
Permanent: ANPR/CCTV Engineer Team Leader - Field Based Role Salary: C £35,000 plus benefits Location: Watford and surrounding areas Reports to: Field Services Manager People Responsibilities: ANPR Engineers onsite Job Purpose: You will be accountable for ANPR installations within your region, including ensuring the delivery of cameras (ANPR/CCTV), the installation of machines and the install of signage. Team Leads could be expected to also carry out reactive work of just signage work if required. Location You will be responsible for ANPR/CCTV and Signage installations across the Wiltshire, Hertfordshire, Greater London, Berkshire, Oxfordshire, Surrey and national coverage as required by the operation. Duties and Responsibilities: To be accountable for the install of a new ANPR Site which will consist of the install for ANPR and CCTV camera, Pay and Display machines, tablets, signage and any other requests as part of the site installation Responsibilities to include the point of contact for any issues onsite and to liaise with the Account Manager or the Ops Project Manager. Work with the Ops Project Manager to confirm installation requirements prior to site install To carry out appropriate signage installations if requested To resolve issues with cameras at sites as requested Responsibility for the ANPR Engineer assigned to the install To ensure our clients always receive a personable and quality service To ensure all work carried out is of high quality standard To follow safe working procedures and operating procedures To follow all compliance procedures To enter correct and detailed reports on our scheduling system Experience Managing a team of technicians Have electrical site experience installing ANPR and Paid Parking machine installations Have ANPR install experience and camera set-up Able to work as a lone worker and follow survey installation documents Have customer service and client facing skills to communicate to our stakeholders Ability to cope well under pressure, can multitask and can adapt to changing circumstances Demonstrate an eagerness to establish a long-term career Skills & Knowledge Full UK Driving License Ability to work as a lone worker and follow survey install documents Demonstrate a high level of work quality Ability to cope well under pressure, can multitask and can adapt to changing circumstances In return There's more to life than work - that's why you'll get your pick of our amazing company perks through the Perkbox benefits platform. That includes discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day-to-day spending. You'll also benefit from: Incremental holiday increases to recognise long service 24/7 access to The Wellness Hub, an app designed to support your personal wellbeing from help with sleep and workout videos to guided meditations and access to talking therapies. Employee Assistance Programme - 24/7 confidential, independent and professional counselling Cycle-to-work scheme Regular team/company socials In addition to this the Engagement Committee regularly organise inclusive team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns. Closing date is 1st June 2024 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to . By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
The Company: A leading printer of garments are looking to recruit an experienced Graphic Technician (Art Separator) to join their successful team. Working with a variety of high street retailers and supermarket brands you will undertake colour separations prior to screen printing, delivering high quality artworks within agreed time scales that are cost effective and efficient. Working in a fast-paced environment and to short lead times you will have the highest attention to detail with the ability to effectively follow processes and procedures when working on allocated separation jobs. The Role: Completing colour separation tasks at a high standard to meet the needs of the business. Creating artwork/separation file templates to be filed on internal systems within the agreed timescales for generic licensed designs and customer artwork. Completing ink information documentation including colours and pantone references. Quality checks for errors, spell checks, text correction and formatting to pre-arranged templates. Providing feedback to the Account Manager to allow full and accurate communication with the customer as required. Developing and maintaining excellent working relationships with account management, sample room, sales, processing, production and other internal departments to deliver the most efficient customer care and service. Skills Required: Proficient Mac Operator with experience in Adobe Illustrator and Photoshop CS5. High level of attention to detail and accuracy. Experience in colour separation (both solid and photographic images using pantone colours) formatting, typesetting, colour correction and prior experience of screen print techniques an advantage. Skilled multi-tasker with the proven ability to work on a variety of tasks, change direction quickly and prioritise own workload whilst maintaining a good overview of progress in all areas of a fast-paced environment. Ability to build strong relationships, communicate well at all levels and demonstrate flexibility with a 'can do' attitude. Innovative approach to day-to-day challenges and a desire to solve artwork, print issues, and achieve targets. Work well as both as part of a team and independently. Flexibility with working hours due to busy periods. By submitting your CV you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role please look at our website or follow us on social networking sites. All are updated on a daily basis.
May 04, 2024
Full time
The Company: A leading printer of garments are looking to recruit an experienced Graphic Technician (Art Separator) to join their successful team. Working with a variety of high street retailers and supermarket brands you will undertake colour separations prior to screen printing, delivering high quality artworks within agreed time scales that are cost effective and efficient. Working in a fast-paced environment and to short lead times you will have the highest attention to detail with the ability to effectively follow processes and procedures when working on allocated separation jobs. The Role: Completing colour separation tasks at a high standard to meet the needs of the business. Creating artwork/separation file templates to be filed on internal systems within the agreed timescales for generic licensed designs and customer artwork. Completing ink information documentation including colours and pantone references. Quality checks for errors, spell checks, text correction and formatting to pre-arranged templates. Providing feedback to the Account Manager to allow full and accurate communication with the customer as required. Developing and maintaining excellent working relationships with account management, sample room, sales, processing, production and other internal departments to deliver the most efficient customer care and service. Skills Required: Proficient Mac Operator with experience in Adobe Illustrator and Photoshop CS5. High level of attention to detail and accuracy. Experience in colour separation (both solid and photographic images using pantone colours) formatting, typesetting, colour correction and prior experience of screen print techniques an advantage. Skilled multi-tasker with the proven ability to work on a variety of tasks, change direction quickly and prioritise own workload whilst maintaining a good overview of progress in all areas of a fast-paced environment. Ability to build strong relationships, communicate well at all levels and demonstrate flexibility with a 'can do' attitude. Innovative approach to day-to-day challenges and a desire to solve artwork, print issues, and achieve targets. Work well as both as part of a team and independently. Flexibility with working hours due to busy periods. By submitting your CV you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role please look at our website or follow us on social networking sites. All are updated on a daily basis.
Elevation Recruitment Group
Huddersfield, Yorkshire
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician. Huddersfield - Site based - Monday - Friday Salary £23,000 - £28,000 DOE As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation. Key Responsibilities: Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality Maintain and update IT equipment inventory, performing upkeep as needed Collaborate with third-party vendors to report and resolve IT issues when necessary Assist in the setup of fob keys and user accounts, ensuring security and access control Create and maintain comprehensive IT procedures, manuals, and guides for internal use Support the management of company telecommunications and mobile systems Participate in other IT-related duties as required to support business operations We are keen to speak with IT professionals who possess the following skills & experience: Proven experience in providing 1st & 2nd line IT support in a professional environment Strong knowledge of Windows operating systems, Office applications, and document management systems Experience with hardware and software troubleshooting, including setup and deployment To find out more about this opportunity contact us today!
May 04, 2024
Full time
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician. Huddersfield - Site based - Monday - Friday Salary £23,000 - £28,000 DOE As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation. Key Responsibilities: Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality Maintain and update IT equipment inventory, performing upkeep as needed Collaborate with third-party vendors to report and resolve IT issues when necessary Assist in the setup of fob keys and user accounts, ensuring security and access control Create and maintain comprehensive IT procedures, manuals, and guides for internal use Support the management of company telecommunications and mobile systems Participate in other IT-related duties as required to support business operations We are keen to speak with IT professionals who possess the following skills & experience: Proven experience in providing 1st & 2nd line IT support in a professional environment Strong knowledge of Windows operating systems, Office applications, and document management systems Experience with hardware and software troubleshooting, including setup and deployment To find out more about this opportunity contact us today!
Compensation and Bonus Package Salary £45-60k Outstanding Benefits About the Organization and Position Leading, independent lighting and rigging supplier predominantly focussed on live events within the entertainment industry is searching for an IT Manager for their expanding team. This organisation supplies industry-leading equipment to world-renowned music tours, festivals and live productions. This organisation has been built on the foundations of passion for the live events industry, and strives to make productions unique, impactful and technically complex; all whilst creating a pleasant and easy experience for tour managers, lighting designers and artists. Equipped with advanced technology, highly skilled technicians and facilities enabling our clients to see their artistic visions become a reality. What's Special About this Job Best in class company providing an outstanding service to major tours and events This is an exciting opportunity for a IT Support Manager to maintain and develop a sustainable IT department, introducing new management tools, policies and procedures, becoming a core component in the development of the company's IT and Networking infrastructure. The successful candidate will be expected to have at least 3 years' experience working in an IT support service environment with specific skills related to networking and server management, there will be an emphasis on ensuring quality delivery from 3rd party partners, while providing holistic support of the business IT systems and project delivery. The candidate will require extensive hands-on experience in supporting a varying suite of hardware and software, including, but not exhaustive, Office 365, Hybrid Active Directory, Exchange and SharePoint. This role requires an IT professional with an eye for detail and the ability to accurately document their work to display progress in a defined way within a cross-functional team. The role requires that the candidate be able to communicate effectively with colleagues who do not possess an IT background whilst having a demonstrable track record of working with stakeholders of all levels. Responsibilities Business wide IT support through all tiers of support. Physical Server Management, VM management and Server Replication. Day to day management of hardware and software including the rollout and replacement relating to end-users. User account and identity management. Participate in Cyber Security Management. Develop and maintain monitoring tools for infrastructure performance, including networking, servers and security and provide regular reporting on results. Audit, management and procurement of IT assets across the company, including software licensing hardware warranties, equipment allocation, web domains and hosting. Assist in maintaining and managing the IT disaster recovery planning, ensuring a strong and flexible security posture adhering to best practice. Provide tier 2 & 3 support to users deploying the 3rd party managed service provider in a limited capacity. Experience Experience of hybrid Active Directory configuration and management. Experience of Microsoft Intune deployment and administration. Experience of Sophos suite. Experience of developing and administering SharePoint sites. Experience of VEEAM backup and replication configuration/administration. Experience of configuring and administering VOIP phone systems. On-Premises server and switch configuration/management, VMWare. Solid working knowledge of GDPR and its application within the IT remit. Experience/knowledge of Firewalls and VPNs with a focus on Watchguard technology being desirable. Ability to work under pressure and to tight deadlines whilst demonstrating resilience, flexibility and ability to maintain a positive professional attitude. Evidence of working independently and successfully despite obstacles. The business is a 7-day operation. The availability to work paid or TOIL overtime on occasion is a requirement, this includes on-call availability as required to manage any interruption to business operations. (Not including annual leave period)
May 04, 2024
Full time
Compensation and Bonus Package Salary £45-60k Outstanding Benefits About the Organization and Position Leading, independent lighting and rigging supplier predominantly focussed on live events within the entertainment industry is searching for an IT Manager for their expanding team. This organisation supplies industry-leading equipment to world-renowned music tours, festivals and live productions. This organisation has been built on the foundations of passion for the live events industry, and strives to make productions unique, impactful and technically complex; all whilst creating a pleasant and easy experience for tour managers, lighting designers and artists. Equipped with advanced technology, highly skilled technicians and facilities enabling our clients to see their artistic visions become a reality. What's Special About this Job Best in class company providing an outstanding service to major tours and events This is an exciting opportunity for a IT Support Manager to maintain and develop a sustainable IT department, introducing new management tools, policies and procedures, becoming a core component in the development of the company's IT and Networking infrastructure. The successful candidate will be expected to have at least 3 years' experience working in an IT support service environment with specific skills related to networking and server management, there will be an emphasis on ensuring quality delivery from 3rd party partners, while providing holistic support of the business IT systems and project delivery. The candidate will require extensive hands-on experience in supporting a varying suite of hardware and software, including, but not exhaustive, Office 365, Hybrid Active Directory, Exchange and SharePoint. This role requires an IT professional with an eye for detail and the ability to accurately document their work to display progress in a defined way within a cross-functional team. The role requires that the candidate be able to communicate effectively with colleagues who do not possess an IT background whilst having a demonstrable track record of working with stakeholders of all levels. Responsibilities Business wide IT support through all tiers of support. Physical Server Management, VM management and Server Replication. Day to day management of hardware and software including the rollout and replacement relating to end-users. User account and identity management. Participate in Cyber Security Management. Develop and maintain monitoring tools for infrastructure performance, including networking, servers and security and provide regular reporting on results. Audit, management and procurement of IT assets across the company, including software licensing hardware warranties, equipment allocation, web domains and hosting. Assist in maintaining and managing the IT disaster recovery planning, ensuring a strong and flexible security posture adhering to best practice. Provide tier 2 & 3 support to users deploying the 3rd party managed service provider in a limited capacity. Experience Experience of hybrid Active Directory configuration and management. Experience of Microsoft Intune deployment and administration. Experience of Sophos suite. Experience of developing and administering SharePoint sites. Experience of VEEAM backup and replication configuration/administration. Experience of configuring and administering VOIP phone systems. On-Premises server and switch configuration/management, VMWare. Solid working knowledge of GDPR and its application within the IT remit. Experience/knowledge of Firewalls and VPNs with a focus on Watchguard technology being desirable. Ability to work under pressure and to tight deadlines whilst demonstrating resilience, flexibility and ability to maintain a positive professional attitude. Evidence of working independently and successfully despite obstacles. The business is a 7-day operation. The availability to work paid or TOIL overtime on occasion is a requirement, this includes on-call availability as required to manage any interruption to business operations. (Not including annual leave period)
Ancala Water Services (Defence) Limited
Blandford Forum, Dorset
Water Network Technician Location: Field-Based - Dorset/Wiltshire/Somerset Salary: £26,500 to £35,383 (dependent on experience) Role Type: Permanent, 37 hours per week, Monday to Friday plus stand-by rota Benefits: 25 days annual leave plus bank holidays, paid birthday day off, annual bonus scheme, Westfield health cashback plan, generous pension scheme, flexible working hours, life assurance, enhanced maternity and paternity benefits. As part of our essential front-line operations service, youll be joining a collaborative and dynamic team that is responsible for ensuring that our networks run as calmly and efficiently as possible. This is a pivotal role where you will help reduce the overall cost of water charges by accounting for all water consumed, as well as reducing water that is bought, but not sold, on site. This is achieved through using a range of leakage detection methods and to monitor, minimise and record water performance. You will use your industry experience to identify areas for improvement across your region and work collaboratively with the wider business. What Youll Be Doing: Accounting for 100% of water supply on to each of our sites and identifying leakage events Recording relevant site data and feeding this information back to the demand management team Installing and maintaining flow and pressure data logging equipment Fault finding and undertaking basic and minor repairs and installing new assets where required Escalating areas of risk to the wider business such as water quality issues, supply risks or H&S concerns What Youll Bring: Knowledge of water supply configurations and hydraulics by using site plans and schematics Extensive technical expertise in all methods used to account for consumption and leakage Knowledge of testing and inspecting fire hydrants and configuring pressure and flow loggers Good problem-solving, communication and mobile device IT skills The ability to build and develop strong relationships at all levels with both internal and external contacts A good understanding of health and safety within an industrial setting A commercial awareness to understand the cost impact on the business when making decisions You will be comfortable working in both confined spaces and outdoors in all weather conditions About you: Due to the nature of sites on which we operate, the successful candidate must: Meet the security clearance requirements for the role which includes, but is not limited to, the successful candidate being a full-time resident of the UK for the past 5 years Ability to obtain Security Clearance which involves a Criminal Record Check and a full MoD Security Application and associated verification processes You must have a full, valid driving licence and be comfortable driving a van JBRP1_UKTJ
May 04, 2024
Full time
Water Network Technician Location: Field-Based - Dorset/Wiltshire/Somerset Salary: £26,500 to £35,383 (dependent on experience) Role Type: Permanent, 37 hours per week, Monday to Friday plus stand-by rota Benefits: 25 days annual leave plus bank holidays, paid birthday day off, annual bonus scheme, Westfield health cashback plan, generous pension scheme, flexible working hours, life assurance, enhanced maternity and paternity benefits. As part of our essential front-line operations service, youll be joining a collaborative and dynamic team that is responsible for ensuring that our networks run as calmly and efficiently as possible. This is a pivotal role where you will help reduce the overall cost of water charges by accounting for all water consumed, as well as reducing water that is bought, but not sold, on site. This is achieved through using a range of leakage detection methods and to monitor, minimise and record water performance. You will use your industry experience to identify areas for improvement across your region and work collaboratively with the wider business. What Youll Be Doing: Accounting for 100% of water supply on to each of our sites and identifying leakage events Recording relevant site data and feeding this information back to the demand management team Installing and maintaining flow and pressure data logging equipment Fault finding and undertaking basic and minor repairs and installing new assets where required Escalating areas of risk to the wider business such as water quality issues, supply risks or H&S concerns What Youll Bring: Knowledge of water supply configurations and hydraulics by using site plans and schematics Extensive technical expertise in all methods used to account for consumption and leakage Knowledge of testing and inspecting fire hydrants and configuring pressure and flow loggers Good problem-solving, communication and mobile device IT skills The ability to build and develop strong relationships at all levels with both internal and external contacts A good understanding of health and safety within an industrial setting A commercial awareness to understand the cost impact on the business when making decisions You will be comfortable working in both confined spaces and outdoors in all weather conditions About you: Due to the nature of sites on which we operate, the successful candidate must: Meet the security clearance requirements for the role which includes, but is not limited to, the successful candidate being a full-time resident of the UK for the past 5 years Ability to obtain Security Clearance which involves a Criminal Record Check and a full MoD Security Application and associated verification processes You must have a full, valid driving licence and be comfortable driving a van JBRP1_UKTJ
AV Technician 3 months contract (Inside IR35) to start with and potential to get converted to fulltime role after London (5 days onsite) General AV Meeting Room Support Ensure all multi-media/presentation rooms are maintained in good working order AV equipment setup and support. Presentation/multi-media meeting room support, including duration support Assist with support for multi-media broadcasting Quick response to emergency/ad-hoc requests Assist where possible with IT related enquiries during supports. Escalate issues if required Arrange equipment loans and hire to meet client specification Faults Room Checks Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure Ensure that all faults are reported in the correct way and in a timely manner Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly Assist with first and second line fault repairs Carry out all power down/up when required, usually involving out-of-hours overtime commitments Follow-up on issues reported to aid resolution General Duties Advise colleagues on best practice Provide feedback on communication issues and service improvements Focus on service/operational issues for review Assist with training of new starters and freelancers Build and maintain client relationships Be flexible and assist the Workplace team (non AV) when required Manual handling tasks will be required when necessary for moving equipment Attend meetings with global AV teams to discuss service and operations issues The Audio Visual Technician's performance reviews will be led by Kinly and TCS. At these reviews the following will be discussed: Technician's performance onsite Skills Audit Training requirements Equipment failure logs GCS is acting as an Employment Business in relation to this vacancy.
May 04, 2024
Contractor
AV Technician 3 months contract (Inside IR35) to start with and potential to get converted to fulltime role after London (5 days onsite) General AV Meeting Room Support Ensure all multi-media/presentation rooms are maintained in good working order AV equipment setup and support. Presentation/multi-media meeting room support, including duration support Assist with support for multi-media broadcasting Quick response to emergency/ad-hoc requests Assist where possible with IT related enquiries during supports. Escalate issues if required Arrange equipment loans and hire to meet client specification Faults Room Checks Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure Ensure that all faults are reported in the correct way and in a timely manner Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly Assist with first and second line fault repairs Carry out all power down/up when required, usually involving out-of-hours overtime commitments Follow-up on issues reported to aid resolution General Duties Advise colleagues on best practice Provide feedback on communication issues and service improvements Focus on service/operational issues for review Assist with training of new starters and freelancers Build and maintain client relationships Be flexible and assist the Workplace team (non AV) when required Manual handling tasks will be required when necessary for moving equipment Attend meetings with global AV teams to discuss service and operations issues The Audio Visual Technician's performance reviews will be led by Kinly and TCS. At these reviews the following will be discussed: Technician's performance onsite Skills Audit Training requirements Equipment failure logs GCS is acting as an Employment Business in relation to this vacancy.
Project Planner (NEC) 37,000 - 40,000 + Training + Progression + Static + Overtime Berkshire (Ideally located: Reading, Theale, Basingstoke, Newbury, Aldermaston, Burghfield, Wokingham, Bracknell) Are you a Project Planner from a IT / Engineering background looking to work for a well-established and innovative business who are offering progression routes into more senior and technical positions? On offer is a single sited role in Berkshire working on a huge multi-million pound project on a full time permanent basis. You will be playing a pivotal role in the Programme development. The company are a leading supplier of IT Services and Infrastructure into the public and private sector. As a result of rapid success you will be managing a closeknit and growing work force in a secure position. This is a Monday-Friday position, based out of a single site in Berkshire. In this highly varied role you will be developing, maintaining and updating the Project Programme in accordance with NEC requirements. This role would suit a Project Planner looking for a stable permanent role for a fast-growing and exciting business providing training and development opportunities. The Role. Monday-Friday (days based). Site-based in Berkshire. Project / Programme planning. Working on NEC contract. The Candidate. Infrastructure / Fibre / Network background. Project Planning experience. Local to Reading, Berkshire. Full Security Clearance will be required. Programming, Programme, Planner, Planning, CPI, SPI, APM, MSP, SC, Primavera, Project Management, Projects, Deliver, IT, Information Technology, Infrastructure, Site Lead, Engineering, Electronic, Cabling, Termination, Containment, Wiring, Installing, Installation, Installs, Maintenance, Maintaining, Servicing, Fibre, Site, Construction, Network, Infrastructure, CSCS, ECS, Cat5, Cat6, Optic, Engineering, Engineer, Technician, IT, Information Technology.
May 04, 2024
Full time
Project Planner (NEC) 37,000 - 40,000 + Training + Progression + Static + Overtime Berkshire (Ideally located: Reading, Theale, Basingstoke, Newbury, Aldermaston, Burghfield, Wokingham, Bracknell) Are you a Project Planner from a IT / Engineering background looking to work for a well-established and innovative business who are offering progression routes into more senior and technical positions? On offer is a single sited role in Berkshire working on a huge multi-million pound project on a full time permanent basis. You will be playing a pivotal role in the Programme development. The company are a leading supplier of IT Services and Infrastructure into the public and private sector. As a result of rapid success you will be managing a closeknit and growing work force in a secure position. This is a Monday-Friday position, based out of a single site in Berkshire. In this highly varied role you will be developing, maintaining and updating the Project Programme in accordance with NEC requirements. This role would suit a Project Planner looking for a stable permanent role for a fast-growing and exciting business providing training and development opportunities. The Role. Monday-Friday (days based). Site-based in Berkshire. Project / Programme planning. Working on NEC contract. The Candidate. Infrastructure / Fibre / Network background. Project Planning experience. Local to Reading, Berkshire. Full Security Clearance will be required. Programming, Programme, Planner, Planning, CPI, SPI, APM, MSP, SC, Primavera, Project Management, Projects, Deliver, IT, Information Technology, Infrastructure, Site Lead, Engineering, Electronic, Cabling, Termination, Containment, Wiring, Installing, Installation, Installs, Maintenance, Maintaining, Servicing, Fibre, Site, Construction, Network, Infrastructure, CSCS, ECS, Cat5, Cat6, Optic, Engineering, Engineer, Technician, IT, Information Technology.
Are you an experienced IT Technician looking for your next position? Our client, a market leading education technology provider, are seeking an IT Technician to join their team. This exciting opportunity involves looking after multiple sites based in the Liverpool area where you'll be responsible for overseeing multiple schools IT. To be a great fit for this role you must have around 3 years experience in a similar IT Support role and have had exposure to the tech below Responsibilities: Making regular visits to school sites in the Liverpool area Visits can vary from IT Networking through to end user support requests Complete and escalate incoming requests remote and face to face on site Participate in project work Work closely with other departments to help with the consultancy side of the client work Skills required: Good personal presentation and communication skills Experience of desktop support -Windows/Mac Office 365 setup / administration Firewall knowledge and experience Active Directory and Azure AD experience InTune device Management VMware and Hyper-V experience (Desirable) Windows Server Previous educational experience or relevant qualifications are a bonus Full UK License and access to own car Benefits: Training and Development plans Certifications paid for Allocated free time for personal learning Company laptop and phone Business fuel allowance (45p per mile) Monday - Friday (8:00am - 5:30pm) Hybrid - Home based and Client Visits in Liverpool Job Title: IT Technician Salary: GBP 23,000 - 29,000 DOE Location: 75% site based in the Liverpool and 25% based from home We are looking for a team player with a can-do attitude who is eager to take on new challenges and help drive the business forward. If you are passionate about technology and have the desire to work for a leading company, then we want to hear from you! URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV or get in touch with me on . BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
May 03, 2024
Full time
Are you an experienced IT Technician looking for your next position? Our client, a market leading education technology provider, are seeking an IT Technician to join their team. This exciting opportunity involves looking after multiple sites based in the Liverpool area where you'll be responsible for overseeing multiple schools IT. To be a great fit for this role you must have around 3 years experience in a similar IT Support role and have had exposure to the tech below Responsibilities: Making regular visits to school sites in the Liverpool area Visits can vary from IT Networking through to end user support requests Complete and escalate incoming requests remote and face to face on site Participate in project work Work closely with other departments to help with the consultancy side of the client work Skills required: Good personal presentation and communication skills Experience of desktop support -Windows/Mac Office 365 setup / administration Firewall knowledge and experience Active Directory and Azure AD experience InTune device Management VMware and Hyper-V experience (Desirable) Windows Server Previous educational experience or relevant qualifications are a bonus Full UK License and access to own car Benefits: Training and Development plans Certifications paid for Allocated free time for personal learning Company laptop and phone Business fuel allowance (45p per mile) Monday - Friday (8:00am - 5:30pm) Hybrid - Home based and Client Visits in Liverpool Job Title: IT Technician Salary: GBP 23,000 - 29,000 DOE Location: 75% site based in the Liverpool and 25% based from home We are looking for a team player with a can-do attitude who is eager to take on new challenges and help drive the business forward. If you are passionate about technology and have the desire to work for a leading company, then we want to hear from you! URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV or get in touch with me on . BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
Working with the IT team you will be involved in providing general IT support for users alongside, implementing changes to our existing bespoke software. As part of the development aspect of your role you will be involved in all stages of the cycle from assisting with identifying user requirements through, planning, development and testing allowing you to gain knowledge of all aspect of computer use within the company. For suitable candidates, the company would provide funding for a relevant course at a suitable college or university. This will allow a suitable candidate to get paid while gaining knowledge and obtain greater qualifications with no worry about future debt. Key Responsibilities: Answer telephone calls to the IT department providing 1st line technical support to staff. Undertake routine maintenance to computer systems. Develop new features for our in-house software applications. Undertake software testing on internally developed applications. Any other duties required to assist the IT team. Required Skills: Good computer skills preferably shown via a GCSE in computer science or an equivalent course. Good knowledge of Microsoft applications including Windows, Excel and Outlook. Knowledge of computer programming (in particular Visual Basic or C#) would be an advantage, but training will be provided. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours: 5 hours Monday to Friday, flexible working hours Benefits: Great starting salary with yearly advancements. Profit related bonus scheme, tax free. Branded workwear allowance. Able to access a host of additional entitlements through a benefit portal. On site parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 03, 2024
Full time
Working with the IT team you will be involved in providing general IT support for users alongside, implementing changes to our existing bespoke software. As part of the development aspect of your role you will be involved in all stages of the cycle from assisting with identifying user requirements through, planning, development and testing allowing you to gain knowledge of all aspect of computer use within the company. For suitable candidates, the company would provide funding for a relevant course at a suitable college or university. This will allow a suitable candidate to get paid while gaining knowledge and obtain greater qualifications with no worry about future debt. Key Responsibilities: Answer telephone calls to the IT department providing 1st line technical support to staff. Undertake routine maintenance to computer systems. Develop new features for our in-house software applications. Undertake software testing on internally developed applications. Any other duties required to assist the IT team. Required Skills: Good computer skills preferably shown via a GCSE in computer science or an equivalent course. Good knowledge of Microsoft applications including Windows, Excel and Outlook. Knowledge of computer programming (in particular Visual Basic or C#) would be an advantage, but training will be provided. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours: 5 hours Monday to Friday, flexible working hours Benefits: Great starting salary with yearly advancements. Profit related bonus scheme, tax free. Branded workwear allowance. Able to access a host of additional entitlements through a benefit portal. On site parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Do you possess a knack for solving tech-related challenges while prioritizing top-notch customer service? Flourish in dynamic, fast-paced settings? If your answer is yes, we have an exhilarating chance for you to launch your IT career! Overview : I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. Diagnose and troubleshoot technical problems, escalating more complex issues to the appropriate teams. Log all support activities and resolutions accurately in the ticketing system. Set up and configure user accounts, permissions, and access rights. Assist with basic network and system administration tasks as required. Ensure all IT equipment and systems adhere to security policies and procedures. Requirements : Previous experience in a customer service or technical support role is preferred but not essential. Basic knowledge of Microsoft Windows operating systems and Office 365. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively under pressure and prioritize tasks. Enthusiasm for learning and developing new skills in the IT field. Benefits : Health and wellness benefits. Friendly and supportive work environment. HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration.
May 03, 2024
Full time
Do you possess a knack for solving tech-related challenges while prioritizing top-notch customer service? Flourish in dynamic, fast-paced settings? If your answer is yes, we have an exhilarating chance for you to launch your IT career! Overview : I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. Diagnose and troubleshoot technical problems, escalating more complex issues to the appropriate teams. Log all support activities and resolutions accurately in the ticketing system. Set up and configure user accounts, permissions, and access rights. Assist with basic network and system administration tasks as required. Ensure all IT equipment and systems adhere to security policies and procedures. Requirements : Previous experience in a customer service or technical support role is preferred but not essential. Basic knowledge of Microsoft Windows operating systems and Office 365. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively under pressure and prioritize tasks. Enthusiasm for learning and developing new skills in the IT field. Benefits : Health and wellness benefits. Friendly and supportive work environment. HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration.
Field Technician required for my client based in Basingstoke for a permanent role paying £30-35k. The ideal candidate will stem from a Field based role but this is not essential. You will be given a pool car to travel to locations which are mainly London M3 corridor and Slough. We provide hardware break fix on-site services for a vast multitude of vendors either with direct manufacturer support or as a third party maintainer. You will be involved with direct communications to both end customers and channel/manufacturer partners to support primarily enterprise servers and storage with some networking products. The majority of work will be backed by internal cross training from existing engineers, with some vendor supplied certification courses, but a background in field service for computing products is desired. Each day will always contain something new and challenging with support from an experienced team looking to advance your understanding and skills to troubleshoot and repair products. For more information please send your CV.
May 03, 2024
Full time
Field Technician required for my client based in Basingstoke for a permanent role paying £30-35k. The ideal candidate will stem from a Field based role but this is not essential. You will be given a pool car to travel to locations which are mainly London M3 corridor and Slough. We provide hardware break fix on-site services for a vast multitude of vendors either with direct manufacturer support or as a third party maintainer. You will be involved with direct communications to both end customers and channel/manufacturer partners to support primarily enterprise servers and storage with some networking products. The majority of work will be backed by internal cross training from existing engineers, with some vendor supplied certification courses, but a background in field service for computing products is desired. Each day will always contain something new and challenging with support from an experienced team looking to advance your understanding and skills to troubleshoot and repair products. For more information please send your CV.
Get Staffed Online Recruitment Limited
Melton Mowbray, Leicestershire
Do you have a passion for technology and solving technical challenges Do you have experience working in IT and are looking for an opportunity to progress your skillset If so, this role could be for you! About Our Client Our client is expanding their awesome team by offering the position of an IT Service Desk Technician at their rapidly expanding MSP (Managed Services provider) in Melton Mowbray. The successful candidate will become a valued member of a small but powerful IT team, providing first class IT Support services to a wide variety of customers. They will primarily be tasked with engaging directly with customers and providing technical support both remotely and occasionally on-site, as well as helping to foster client relationships and assisting with project implementation where necessary. Main responsibilities for the IT Support Technician: Provide end user technical support and assistance both remotely and occasionally on-site. Configuration and maintenance of PC's, Printers, Servers, and cabinets/networking equipment. Record all activities within a PSA & Ticketing system. Assist with implementation and delivery of IT Projects. Develop and maintain existing relationships with a handful of clients. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the IT Support Technician role will: Have at least 1 years' experience of professionally supporting desktops and carrying out basic server administration, preferably within a Managed Services IT environment. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems and faults. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Possess an enthusiastic 'can-do' attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a general understanding of Networking & DNS, telephony systems, and website/email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Preferable (but not essential) experience: A wide variety of experience resolving and diagnosing Windows 10 issues Microsoft 365 administration (Exchange, SharePoint) Administering Microsoft Windows Server as well as basic Active Directory and Group Policy knowledge An understanding of TCP/IP networking and related infrastructure. Microsoft 365 Cloud Services (Azure AD, Intune) Knowledge of VoIP Telephony (SIP Traffic) Webhosting technologies (cPanel/WHM, MySQL) Linux CLI administration Why Join Competitive Salary: £26,000.00-£32,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans. Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on/around your birthday Discounts and free food options Free on-site parking Regular team events, from Go-Karting and Escape Rooms to social dinners. Supplemental Information Work Schedule: 8:30am-5pm Monday to FridayLocation Requirements: Ability to commute to Melton Mowbray, LE13 0RQEducation: GCSE or equivalent requiredLicence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send your CV - our client looks forward to meeting you!
May 03, 2024
Full time
Do you have a passion for technology and solving technical challenges Do you have experience working in IT and are looking for an opportunity to progress your skillset If so, this role could be for you! About Our Client Our client is expanding their awesome team by offering the position of an IT Service Desk Technician at their rapidly expanding MSP (Managed Services provider) in Melton Mowbray. The successful candidate will become a valued member of a small but powerful IT team, providing first class IT Support services to a wide variety of customers. They will primarily be tasked with engaging directly with customers and providing technical support both remotely and occasionally on-site, as well as helping to foster client relationships and assisting with project implementation where necessary. Main responsibilities for the IT Support Technician: Provide end user technical support and assistance both remotely and occasionally on-site. Configuration and maintenance of PC's, Printers, Servers, and cabinets/networking equipment. Record all activities within a PSA & Ticketing system. Assist with implementation and delivery of IT Projects. Develop and maintain existing relationships with a handful of clients. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the IT Support Technician role will: Have at least 1 years' experience of professionally supporting desktops and carrying out basic server administration, preferably within a Managed Services IT environment. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems and faults. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Possess an enthusiastic 'can-do' attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a general understanding of Networking & DNS, telephony systems, and website/email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Preferable (but not essential) experience: A wide variety of experience resolving and diagnosing Windows 10 issues Microsoft 365 administration (Exchange, SharePoint) Administering Microsoft Windows Server as well as basic Active Directory and Group Policy knowledge An understanding of TCP/IP networking and related infrastructure. Microsoft 365 Cloud Services (Azure AD, Intune) Knowledge of VoIP Telephony (SIP Traffic) Webhosting technologies (cPanel/WHM, MySQL) Linux CLI administration Why Join Competitive Salary: £26,000.00-£32,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans. Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on/around your birthday Discounts and free food options Free on-site parking Regular team events, from Go-Karting and Escape Rooms to social dinners. Supplemental Information Work Schedule: 8:30am-5pm Monday to FridayLocation Requirements: Ability to commute to Melton Mowbray, LE13 0RQEducation: GCSE or equivalent requiredLicence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send your CV - our client looks forward to meeting you!