For over 50 years we have been helping its clients deliver better business financing. Today, our products and services are used by over 120 banks and finance providers worldwide. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 200 people around the world. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. About the role and our Engineering team Joining our team is an exciting opportunity to be apart of a growing bunch. As a member of a team that is spread across various parts of the world, you will gain exposure to diverse cultures and perspectives. Being a part of Lendscape while we are venturing into new countries puts you at the forefront of expansion! Our Software Engineering team is our biggest function, with 80 colleagues spread across 9 squads they play a key role ensuring we continue to be leaders in our field. We have some exciting new developments and are committed to introducing 3 additional teams to take us to over 100 colleagues in Engineering. You will be responsible for both manual and automated testing, using analytical and technical skills to have a direct impact of the quality of the software we create and deliver. How you will make a difference The Quality Lead will be responsible for leading and managing the quality assurance function within the Engineering department. The primary focus of the role is to ensure the delivery of high-quality software products through the implementation and continuous improvement of quality processes and methodologies. You are responsible for Developing and executing a comprehensive quality strategy aligned with organisational goals. Leading and mentoring a team of quality assurance professionals. Collaborating with cross-functional teams to integrate quality practices throughout the software development lifecycle. Defining, implementing and continuously monitoring quality standards, procedures, and best practices with emphasis on rigour across the three. Establishing and monitoring key performance indicators (KPIs) to measure and improve software quality. Conducting regular audits and assessments to identify areas for improvement. Overseeing the creation and execution of test plans, test cases, and test scripts. Staying abreast of industry trends and advancements in quality assurance and software testing. Driving continuous improvement initiatives to enhance overall software development efficiency and quality. Technical requirements In-depth understanding of quality assurance methodologies such as Agile, Scrum, and DevOps. Experience in implementing and managing QA processes throughout the software development lifecycle. Proficiency in using testing tools and frameworks for both manual and automated testing. Knowledge of automation tools such as Cypress, Selenium, JUnit, TestNG, or equivalent. Very strong expertise in test automation, including the ability to design, develop, and maintain automated test scripts. Competency in at least one programming language (e.g., Java, Python, C#) to facilitate automated testing and scripting. Experience with bug tracking and project management tools (e.g., Jira, Bugzilla) to manage and prioritize quality issues. Proficient in version control systems (e.g., Git) to ensure proper code management and collaboration within development teams. Understanding of performance testing concepts and tools (e.g., Apache JMeter, LoadRunner) to assess software scalability and performance. Knowledge of security testing practices and tools to identify and mitigate potential vulnerabilities in software applications. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their testing capabilities. Experience in testing mobile applications on various platforms (iOS, Android) and devices. Understanding of data management principles and proficiency in SQL for database testing. Skills and experience Proven experience in a leadership role within quality assurance or software testing. In-depth knowledge of quality assurance methodologies, tools, and best practices. Strong understanding of the software development lifecycle. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to influence and collaborate with cross-functional teams. Knowledge of continuous integration and continuous delivery (CI/CD) practices. Bachelor's/Master's degree in Computer Science, Software Engineering, or related field. Minimum of five years of experience in quality assurance/testing roles. Experience in a leadership or managerial position advantageous. What's in it for you Private medical care and cash plan Flexible working hours Continuous training Cycle scheme and sponsored gym Learning and development Wellness and mindfulness perks Colleague volunteering Life assurance Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers. Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Should your application be selected for an interview the process will be an initial conversation with our Talent Partner Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our Head of Engineering, Jon Jenkins to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Engineering team to understand our ways of working a bit better. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. We look forward to connecting with you.
Mar 28, 2024
Full time
For over 50 years we have been helping its clients deliver better business financing. Today, our products and services are used by over 120 banks and finance providers worldwide. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 200 people around the world. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. About the role and our Engineering team Joining our team is an exciting opportunity to be apart of a growing bunch. As a member of a team that is spread across various parts of the world, you will gain exposure to diverse cultures and perspectives. Being a part of Lendscape while we are venturing into new countries puts you at the forefront of expansion! Our Software Engineering team is our biggest function, with 80 colleagues spread across 9 squads they play a key role ensuring we continue to be leaders in our field. We have some exciting new developments and are committed to introducing 3 additional teams to take us to over 100 colleagues in Engineering. You will be responsible for both manual and automated testing, using analytical and technical skills to have a direct impact of the quality of the software we create and deliver. How you will make a difference The Quality Lead will be responsible for leading and managing the quality assurance function within the Engineering department. The primary focus of the role is to ensure the delivery of high-quality software products through the implementation and continuous improvement of quality processes and methodologies. You are responsible for Developing and executing a comprehensive quality strategy aligned with organisational goals. Leading and mentoring a team of quality assurance professionals. Collaborating with cross-functional teams to integrate quality practices throughout the software development lifecycle. Defining, implementing and continuously monitoring quality standards, procedures, and best practices with emphasis on rigour across the three. Establishing and monitoring key performance indicators (KPIs) to measure and improve software quality. Conducting regular audits and assessments to identify areas for improvement. Overseeing the creation and execution of test plans, test cases, and test scripts. Staying abreast of industry trends and advancements in quality assurance and software testing. Driving continuous improvement initiatives to enhance overall software development efficiency and quality. Technical requirements In-depth understanding of quality assurance methodologies such as Agile, Scrum, and DevOps. Experience in implementing and managing QA processes throughout the software development lifecycle. Proficiency in using testing tools and frameworks for both manual and automated testing. Knowledge of automation tools such as Cypress, Selenium, JUnit, TestNG, or equivalent. Very strong expertise in test automation, including the ability to design, develop, and maintain automated test scripts. Competency in at least one programming language (e.g., Java, Python, C#) to facilitate automated testing and scripting. Experience with bug tracking and project management tools (e.g., Jira, Bugzilla) to manage and prioritize quality issues. Proficient in version control systems (e.g., Git) to ensure proper code management and collaboration within development teams. Understanding of performance testing concepts and tools (e.g., Apache JMeter, LoadRunner) to assess software scalability and performance. Knowledge of security testing practices and tools to identify and mitigate potential vulnerabilities in software applications. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their testing capabilities. Experience in testing mobile applications on various platforms (iOS, Android) and devices. Understanding of data management principles and proficiency in SQL for database testing. Skills and experience Proven experience in a leadership role within quality assurance or software testing. In-depth knowledge of quality assurance methodologies, tools, and best practices. Strong understanding of the software development lifecycle. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to influence and collaborate with cross-functional teams. Knowledge of continuous integration and continuous delivery (CI/CD) practices. Bachelor's/Master's degree in Computer Science, Software Engineering, or related field. Minimum of five years of experience in quality assurance/testing roles. Experience in a leadership or managerial position advantageous. What's in it for you Private medical care and cash plan Flexible working hours Continuous training Cycle scheme and sponsored gym Learning and development Wellness and mindfulness perks Colleague volunteering Life assurance Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers. Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Should your application be selected for an interview the process will be an initial conversation with our Talent Partner Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our Head of Engineering, Jon Jenkins to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Engineering team to understand our ways of working a bit better. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. We look forward to connecting with you.
We are looking for a well-rounded Back end focused C# Software Engineer and Manager with a strong track record of building and leading technology squads. You will have a broad and deep technology background with experience across a range of technology stacks including C#.NET. Client Details Our client is a prominent player in the energy and natural resources industry, boasting a workforce of over a thousand dedicated professionals. They take pride in their commitment to sustainable practices and are renowned for their technological innovations. Description As a Lead Software Engineer, you will be accountable for: Building a successful team that consistently delivers high-quality solutions within defined architectures and timescales. Individually contributing to the delivery of the team. Helping to shape the architecture of our bespoke software products and platforms to achieve non-functional and strategic goals. Profile The successful candidate will have: Extensive hands-on experience with the Microsoft Stack (C#, SQL Server, Azure including functions, pipelines, web apps, App Insights, DevOps) Demonstrable experience with a range of modern architectures (microservices, event driven, CQRS, APIs & webhooks). Experience working within a range of delivery models (Scrum, Kanban, V-model, Project-based). Ability to support a range of delivery roles (project managers, delivery leads, scrum masters) in estimating, planning, and delivering complex software products and projects. Proven ability to coach and mentor both junior and more experienced team members. Experience of line managing software engineers within a delivery squad. Ability to guide complex projects to successful delivery through effective decision-making. Must have the resilience and adaptability to work well in maturing technology organisations, and to play a constructive role in driving maturity. Job Offer Perks and Benefits Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere. Nursery Vouchers, Cycle to work scheme and Travel loans Medigold employee support, Free Flu Jabs, online private GP service and a premium subscription to Calm, the wellbeing app A supportive, entrepreneurial working environment that fosters collaboration. Training, development, coaching and mentoring plans including our GC Leadership Academy, job specific accreditations and higher education opportunities Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays. Financial benefits include yearly bonus scheme, access to Wagestream and employee share options
Mar 28, 2024
Full time
We are looking for a well-rounded Back end focused C# Software Engineer and Manager with a strong track record of building and leading technology squads. You will have a broad and deep technology background with experience across a range of technology stacks including C#.NET. Client Details Our client is a prominent player in the energy and natural resources industry, boasting a workforce of over a thousand dedicated professionals. They take pride in their commitment to sustainable practices and are renowned for their technological innovations. Description As a Lead Software Engineer, you will be accountable for: Building a successful team that consistently delivers high-quality solutions within defined architectures and timescales. Individually contributing to the delivery of the team. Helping to shape the architecture of our bespoke software products and platforms to achieve non-functional and strategic goals. Profile The successful candidate will have: Extensive hands-on experience with the Microsoft Stack (C#, SQL Server, Azure including functions, pipelines, web apps, App Insights, DevOps) Demonstrable experience with a range of modern architectures (microservices, event driven, CQRS, APIs & webhooks). Experience working within a range of delivery models (Scrum, Kanban, V-model, Project-based). Ability to support a range of delivery roles (project managers, delivery leads, scrum masters) in estimating, planning, and delivering complex software products and projects. Proven ability to coach and mentor both junior and more experienced team members. Experience of line managing software engineers within a delivery squad. Ability to guide complex projects to successful delivery through effective decision-making. Must have the resilience and adaptability to work well in maturing technology organisations, and to play a constructive role in driving maturity. Job Offer Perks and Benefits Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere. Nursery Vouchers, Cycle to work scheme and Travel loans Medigold employee support, Free Flu Jabs, online private GP service and a premium subscription to Calm, the wellbeing app A supportive, entrepreneurial working environment that fosters collaboration. Training, development, coaching and mentoring plans including our GC Leadership Academy, job specific accreditations and higher education opportunities Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays. Financial benefits include yearly bonus scheme, access to Wagestream and employee share options
We are looking for a well-rounded Back End focused C# Software Engineer and Manager with a strong track record of building and leading technology squads. You will have a broad and deep technology background with experience across a range of technology stacks including C#.NET. Client Details Our client is a prominent player in the energy and natural resources industry, boasting a workforce of over a thousand dedicated professionals. They take pride in their commitment to sustainable practices and are renowned for their technological innovations. Description As a Lead Software Engineer, you will be accountable for: Building a successful team that consistently delivers high-quality solutions within defined architectures and timescales. Individually contributing to the delivery of the team. Helping to shape the architecture of our bespoke software products and platforms to achieve non-functional and strategic goals. Profile The successful candidate will have: Extensive hands-on experience with the Microsoft Stack (C#, SQL Server, Azure including functions, pipelines, web apps, App Insights, DevOps) Demonstrable experience with a range of modern architectures (microservices, event driven, CQRS, APIs & webhooks). Experience working within a range of delivery models (Scrum, Kanban, V-model, Project-based). Ability to support a range of delivery roles (project managers, delivery leads, scrum masters) in estimating, planning, and delivering complex software products and projects. Proven ability to coach and mentor both junior and more experienced team members. Experience of line managing software engineers within a delivery squad. Ability to guide complex projects to successful delivery through effective decision-making. Must have the resilience and adaptability to work well in maturing technology organisations, and to play a constructive role in driving maturity. Job Offer Perks and Benefits Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere. Nursery Vouchers, Cycle to work scheme and Travel loans Medigold employee support, Free Flu Jabs, online private GP service and a premium subscription to Calm, the wellbeing app A supportive, entrepreneurial working environment that fosters collaboration. Training, development, coaching and mentoring plans including our GC Leadership Academy, job specific accreditations and higher education opportunities Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays. Financial benefits include yearly bonus scheme, access to Wagestream and employee share options
Mar 28, 2024
Full time
We are looking for a well-rounded Back End focused C# Software Engineer and Manager with a strong track record of building and leading technology squads. You will have a broad and deep technology background with experience across a range of technology stacks including C#.NET. Client Details Our client is a prominent player in the energy and natural resources industry, boasting a workforce of over a thousand dedicated professionals. They take pride in their commitment to sustainable practices and are renowned for their technological innovations. Description As a Lead Software Engineer, you will be accountable for: Building a successful team that consistently delivers high-quality solutions within defined architectures and timescales. Individually contributing to the delivery of the team. Helping to shape the architecture of our bespoke software products and platforms to achieve non-functional and strategic goals. Profile The successful candidate will have: Extensive hands-on experience with the Microsoft Stack (C#, SQL Server, Azure including functions, pipelines, web apps, App Insights, DevOps) Demonstrable experience with a range of modern architectures (microservices, event driven, CQRS, APIs & webhooks). Experience working within a range of delivery models (Scrum, Kanban, V-model, Project-based). Ability to support a range of delivery roles (project managers, delivery leads, scrum masters) in estimating, planning, and delivering complex software products and projects. Proven ability to coach and mentor both junior and more experienced team members. Experience of line managing software engineers within a delivery squad. Ability to guide complex projects to successful delivery through effective decision-making. Must have the resilience and adaptability to work well in maturing technology organisations, and to play a constructive role in driving maturity. Job Offer Perks and Benefits Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere. Nursery Vouchers, Cycle to work scheme and Travel loans Medigold employee support, Free Flu Jabs, online private GP service and a premium subscription to Calm, the wellbeing app A supportive, entrepreneurial working environment that fosters collaboration. Training, development, coaching and mentoring plans including our GC Leadership Academy, job specific accreditations and higher education opportunities Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays. Financial benefits include yearly bonus scheme, access to Wagestream and employee share options
REQ ID: 122695 JOB TITLE: Aftertreatment & Starting Calibraton Engineer SALARY: £37,200 - £49,200 POSTING START DATE: 18/03/2024 POSTING END DATE: 01/04/2024 LOCATION: Coventry JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better. What To Expect This is an opportunity to join the team responsible for the calibration of the Aftertreatment and Starting systems on both Gasoline and Diesel application. This will include the calibration of DPF, GPF, TWCC, LNT and Catalyst Heating Aftertreatment technologies along with Starting Features such as Start Mode/Type Control, Combustion, Mode Transitions. An opportunity exists within the Aftertreatment and Starting Calibration team for a Calibration engineer to support the delivery of future Powertrain Projects. As a Calibration Engineer you are responsible for calibration work package delivery under the technical guidance of the Calibration Lead Engineers and Calibration Subject Matter Experts. As a Calibration Engineer you will work with Subject Matter Experts, Product Owner and Scrum Master, Calibration Lead Engineers and Feature Teams. The role entails a wide variety of testing activities, utilising vehicles, simulation, rigs and climatic chambers to characterise, optimise and validate the respective behaviour of each Electrified Vehicle Line. Sign-off/DV activities and fleet analysis are used to validate the calibration and to ensure the robustness of work packages to production level. Key Accountabilities and Responsibilities Deliver components of the Starting Calibration, Aftertreatment Calibration & Catalyst Heating Calibration, including validation and robustness to noise factors. Vehicle, Rig and Simulation based testing and calibration development. Work with System Teams to support the overall feature delivery including feature definition, requirements capture, validation and delivery. Deliver to a comprehensive set of targets through detailed / optimised calibrations to meet the overall applications attributes. Calibration of Starting features (including Start Mode/Type Control, Combustion, Mode Transitions, Electric Machine Control, Inhibits etc), Aftertreatment features (GPF/TWCC/DPF/Catalyst Heating). Support the Subject Matter Experts and Calibration Leads to ensure that the reported calibration maturity is in line with submissions, on time and is delivered in accordance with the Calibrations and Validation Process. What You'll Need Data analysis and reporting of test data, specifically for combustion and/or electric machine Starting calibration and/or Aftertreatment calibration. Technical expertise and experience of test facility and test part preparation, specifically for combustion and/or emissions testing. Experienced with data acquisition and control systems, specifically for combustion and/or Starting calibration and/or Aftertreatment calibration. Demonstration of ability to deliver in the field of electronic calibration and controls. The ability to validate, prepare and read engineering documents. Previous experience in ECU calibration techniques and methodology, preferably engine management or HV electrical component control. SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. JLR is committed to equal opportunity for all.
Mar 28, 2024
Full time
REQ ID: 122695 JOB TITLE: Aftertreatment & Starting Calibraton Engineer SALARY: £37,200 - £49,200 POSTING START DATE: 18/03/2024 POSTING END DATE: 01/04/2024 LOCATION: Coventry JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better. What To Expect This is an opportunity to join the team responsible for the calibration of the Aftertreatment and Starting systems on both Gasoline and Diesel application. This will include the calibration of DPF, GPF, TWCC, LNT and Catalyst Heating Aftertreatment technologies along with Starting Features such as Start Mode/Type Control, Combustion, Mode Transitions. An opportunity exists within the Aftertreatment and Starting Calibration team for a Calibration engineer to support the delivery of future Powertrain Projects. As a Calibration Engineer you are responsible for calibration work package delivery under the technical guidance of the Calibration Lead Engineers and Calibration Subject Matter Experts. As a Calibration Engineer you will work with Subject Matter Experts, Product Owner and Scrum Master, Calibration Lead Engineers and Feature Teams. The role entails a wide variety of testing activities, utilising vehicles, simulation, rigs and climatic chambers to characterise, optimise and validate the respective behaviour of each Electrified Vehicle Line. Sign-off/DV activities and fleet analysis are used to validate the calibration and to ensure the robustness of work packages to production level. Key Accountabilities and Responsibilities Deliver components of the Starting Calibration, Aftertreatment Calibration & Catalyst Heating Calibration, including validation and robustness to noise factors. Vehicle, Rig and Simulation based testing and calibration development. Work with System Teams to support the overall feature delivery including feature definition, requirements capture, validation and delivery. Deliver to a comprehensive set of targets through detailed / optimised calibrations to meet the overall applications attributes. Calibration of Starting features (including Start Mode/Type Control, Combustion, Mode Transitions, Electric Machine Control, Inhibits etc), Aftertreatment features (GPF/TWCC/DPF/Catalyst Heating). Support the Subject Matter Experts and Calibration Leads to ensure that the reported calibration maturity is in line with submissions, on time and is delivered in accordance with the Calibrations and Validation Process. What You'll Need Data analysis and reporting of test data, specifically for combustion and/or electric machine Starting calibration and/or Aftertreatment calibration. Technical expertise and experience of test facility and test part preparation, specifically for combustion and/or emissions testing. Experienced with data acquisition and control systems, specifically for combustion and/or Starting calibration and/or Aftertreatment calibration. Demonstration of ability to deliver in the field of electronic calibration and controls. The ability to validate, prepare and read engineering documents. Previous experience in ECU calibration techniques and methodology, preferably engine management or HV electrical component control. SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. JLR is committed to equal opportunity for all.
REQ ID: 115645 JOB TITLE: Product Owner - Actuator Torque Control SALARY: £44,000 - £58,200 POSTING START DATE: 18/03/2024 POSTING END DATE: 01/04/2024 LOCATION: Warwickshire JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better. WHAT TO EXPECT Come join us as market leaders in technical developments for on-road traction for vehicle dynamic performance as well as off-road capabilities! An exciting opportunity has arisen for an experienced technical Product Owner in one of our Propulsion Control System Design Squads - working within an Agile framework within Powertrain at JLR. The Product Owner will be responsible for defining the Product Vision and Backlog for the squad, in order to coordinate the delivery (system design, software implementation, calibration, and verification) of a number of features across specific vehicle programmes. In this role you will be part of the team delivering the electrified future at JLR, working on the latest technologies with a highly motivated and supportive group of people. You will have excellent development opportunities both in technical upskilling and professional progression. Key Accountabilities and Responsibilities Ownership of the purpose, vision, and outcome of the squad Set and drive delivery direction (for the squad) through prioritisation of work by being the central decision maker for priorities based on business and customer impact Maximise the value of the output that the squad works on by using iterative ways of working to deliver value quicker and minimise risk Ensure upfront alignment and coordination with other interacting squads or groups Establish/Facilitate/Participate in key agile ceremonies across co-located and virtual teams Rapidly responding to changing customer needs through fast, regular feedback and reprioritisation Support Scrum Master in the development, implementation and adherence of Agile project management processes WHAT YOU'LL NEED As a Product Owner you will be an individual with an Agile mindset: views challenges as opportunities, gives and receives constructive feedback, driven to learn and improve, inspired by the success of others, persist in the face of sceptics and take a setback as an opportunity to grow Ability to adapt to the demands of high priority work streams in support of engineering delivery priorities Experience of building and managing internal and external relationships in complex stakeholder environments An individual that has a continuous improvement approach to their own development Experience in system control design/development/delivery SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible. JLR is committed to equal opportunity for all.
Mar 28, 2024
Full time
REQ ID: 115645 JOB TITLE: Product Owner - Actuator Torque Control SALARY: £44,000 - £58,200 POSTING START DATE: 18/03/2024 POSTING END DATE: 01/04/2024 LOCATION: Warwickshire JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better. WHAT TO EXPECT Come join us as market leaders in technical developments for on-road traction for vehicle dynamic performance as well as off-road capabilities! An exciting opportunity has arisen for an experienced technical Product Owner in one of our Propulsion Control System Design Squads - working within an Agile framework within Powertrain at JLR. The Product Owner will be responsible for defining the Product Vision and Backlog for the squad, in order to coordinate the delivery (system design, software implementation, calibration, and verification) of a number of features across specific vehicle programmes. In this role you will be part of the team delivering the electrified future at JLR, working on the latest technologies with a highly motivated and supportive group of people. You will have excellent development opportunities both in technical upskilling and professional progression. Key Accountabilities and Responsibilities Ownership of the purpose, vision, and outcome of the squad Set and drive delivery direction (for the squad) through prioritisation of work by being the central decision maker for priorities based on business and customer impact Maximise the value of the output that the squad works on by using iterative ways of working to deliver value quicker and minimise risk Ensure upfront alignment and coordination with other interacting squads or groups Establish/Facilitate/Participate in key agile ceremonies across co-located and virtual teams Rapidly responding to changing customer needs through fast, regular feedback and reprioritisation Support Scrum Master in the development, implementation and adherence of Agile project management processes WHAT YOU'LL NEED As a Product Owner you will be an individual with an Agile mindset: views challenges as opportunities, gives and receives constructive feedback, driven to learn and improve, inspired by the success of others, persist in the face of sceptics and take a setback as an opportunity to grow Ability to adapt to the demands of high priority work streams in support of engineering delivery priorities Experience of building and managing internal and external relationships in complex stakeholder environments An individual that has a continuous improvement approach to their own development Experience in system control design/development/delivery SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible. JLR is committed to equal opportunity for all.
Agile Project Manager - Tech Start Up - Fast growth - Fast Track Progression - Market Research - 2 Days onsite - 3 days WFH - West Wales - 45000 - Local Applicants preferred - Camarthenshire Yolk Recruitment are working with an innovative AI Scale up business based in West Wales who are looking for an Agile Project Manager to join the Projects Team, You would be the first Agile Project Manager to join the company and be instrumental in helping the company achieve its growth plans which means plenty of progression opportunities to lead the projects team. As an Agile Project Manager, you will play a crucial role in driving the success of our projects by ensuring effective delivery of high-quality and services. You will work closely with cross-functional teams, including product managers, engineers, and data analysts, to implement Agile methodologies and best practices. Your expertise in Agile project management will be instrumental in guiding teams through the lifecycle, ensuring projects are delivered on time and within budget. The company is on a mission to revolutionise the research industry, The platform is already used by a number FTSE 250 organisations and helps them get closer to the truth than they ever have in the past, They are experts in enabling organisations to bridge the gap between consumer behaviours and the decisions brands take. We're putting survey data back where it belongs, in the 21st century. We have major global brands using our platform, and we're now looking to accelerate our growth. The Agile Project Manager is responsible for: Facilitate the adoption and implementation of Agile principles within the business Work closely with managers to define project scope, goals, and deliverables Coach managers on leading agile ceremonies such as daily stand-ups, sprint planning, and retrospectives Collaborate with cross-functional teams to prioritise tasks and manage dependencies Monitor project progress, identify risks, and provide proactive solutions and mitigations Coach and mentor colleagues on Agile practices, fostering continuous improvement Ensure clear communication and alignment with stakeholders, providing regular project updates Ideal candidates will demonstrate: Experience as an Agile Delivery Manager or Project Management role in a technical environment In-depth knowledge of Agile methodologies Strong leadership skills with the ability to empower teams and foster collaboration Excellent communication and interpersonal skills Proven track record of delivering successful projects on time and within budget Experience in managing multiple projects simultaneously Ability to quickly adapt to changing business needs and deliver results under pressure Certified Scrum Master (CSM) certification - Desirable ? Are you the right fit? A consultative approach to work Resilience Strong collaboration and team working Good communication skills A determined and tenacious approach to work A creative approach to problem solving Good listening and comprehension Great stakeholder management You can expect Autonomy to develop and grow your skills and experience Opportunities to develop a varied portfolio of work with different clients Strong, inspiring and thought-provoking leadership A genuinely supportive and collaborative environment A culture of learning in a stimulating environment As well as this, we offer: Annual Leave -?You join with 25 days holiday Birthday Leave -?We want to help celebrate your birthday, so we give you the day off every year Holiday Shutdown - Depending on what we are working on, we shut over the winter holidays for 3 days (Discretionary Leave Banking - colleagues can bank untaken leave from a given year and save it up for a bigger event, e.g. a longer holiday, events Pension Scheme -?3% employer contribution and 5% employee contribution Loyalty Scheme - you'll have access to our reward gateway. There are hundreds of discounts, including: food, clothing, and much more! Super-flexible working culture - we will never be a 5-days-a-week in the office company, and we have the philosophy of paying people for the job they do, not the hours they work or where they work from Physical Wellbeing -?Private medical and dental insurance (contributory) Mental Wellbeing ?-?Access to GP referred therapies via our Private medical provider Social - Parties, regular meet-ups and commitment to charitable causes Development -?We offer continuous support and development with clear mapped progression routes across the business
Mar 28, 2024
Full time
Agile Project Manager - Tech Start Up - Fast growth - Fast Track Progression - Market Research - 2 Days onsite - 3 days WFH - West Wales - 45000 - Local Applicants preferred - Camarthenshire Yolk Recruitment are working with an innovative AI Scale up business based in West Wales who are looking for an Agile Project Manager to join the Projects Team, You would be the first Agile Project Manager to join the company and be instrumental in helping the company achieve its growth plans which means plenty of progression opportunities to lead the projects team. As an Agile Project Manager, you will play a crucial role in driving the success of our projects by ensuring effective delivery of high-quality and services. You will work closely with cross-functional teams, including product managers, engineers, and data analysts, to implement Agile methodologies and best practices. Your expertise in Agile project management will be instrumental in guiding teams through the lifecycle, ensuring projects are delivered on time and within budget. The company is on a mission to revolutionise the research industry, The platform is already used by a number FTSE 250 organisations and helps them get closer to the truth than they ever have in the past, They are experts in enabling organisations to bridge the gap between consumer behaviours and the decisions brands take. We're putting survey data back where it belongs, in the 21st century. We have major global brands using our platform, and we're now looking to accelerate our growth. The Agile Project Manager is responsible for: Facilitate the adoption and implementation of Agile principles within the business Work closely with managers to define project scope, goals, and deliverables Coach managers on leading agile ceremonies such as daily stand-ups, sprint planning, and retrospectives Collaborate with cross-functional teams to prioritise tasks and manage dependencies Monitor project progress, identify risks, and provide proactive solutions and mitigations Coach and mentor colleagues on Agile practices, fostering continuous improvement Ensure clear communication and alignment with stakeholders, providing regular project updates Ideal candidates will demonstrate: Experience as an Agile Delivery Manager or Project Management role in a technical environment In-depth knowledge of Agile methodologies Strong leadership skills with the ability to empower teams and foster collaboration Excellent communication and interpersonal skills Proven track record of delivering successful projects on time and within budget Experience in managing multiple projects simultaneously Ability to quickly adapt to changing business needs and deliver results under pressure Certified Scrum Master (CSM) certification - Desirable ? Are you the right fit? A consultative approach to work Resilience Strong collaboration and team working Good communication skills A determined and tenacious approach to work A creative approach to problem solving Good listening and comprehension Great stakeholder management You can expect Autonomy to develop and grow your skills and experience Opportunities to develop a varied portfolio of work with different clients Strong, inspiring and thought-provoking leadership A genuinely supportive and collaborative environment A culture of learning in a stimulating environment As well as this, we offer: Annual Leave -?You join with 25 days holiday Birthday Leave -?We want to help celebrate your birthday, so we give you the day off every year Holiday Shutdown - Depending on what we are working on, we shut over the winter holidays for 3 days (Discretionary Leave Banking - colleagues can bank untaken leave from a given year and save it up for a bigger event, e.g. a longer holiday, events Pension Scheme -?3% employer contribution and 5% employee contribution Loyalty Scheme - you'll have access to our reward gateway. There are hundreds of discounts, including: food, clothing, and much more! Super-flexible working culture - we will never be a 5-days-a-week in the office company, and we have the philosophy of paying people for the job they do, not the hours they work or where they work from Physical Wellbeing -?Private medical and dental insurance (contributory) Mental Wellbeing ?-?Access to GP referred therapies via our Private medical provider Social - Parties, regular meet-ups and commitment to charitable causes Development -?We offer continuous support and development with clear mapped progression routes across the business
Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. We encourage you to apply if your qualifications and experience are a good fit for any of our openings. Your Role: Global Relay delivers enterprise services to 23,000 customers in 90 countries, including 22 of the top 25 global banks.Technical Product Managers (TPMs) are part of theProduct Management team that is responsible for executing product strategy, prioritizing and aligning roadmaps, and for researching and defining enhancements and upgrades to Global Relay services. Reporting to a Group Product Manager, Senior TPMs are responsible for delivering the product roadmap driving new products and features through the development process. They work closely with other Technical Product Managers to ensure roadmaps are clear, prioritized, achievable, and aligned with strategy. Senior TPMs reliably deliver large and complex initiatives often involving multiple teams. They also lead the early requirement discovery and analysis work normally associated with Product Managers and break them down into releases, epics, user stories, and acceptance criteria. They work closely with their Team Leads, Architects, and UI/UX to ensure high quality designs are produced. TPMs attend (often leading) daily stand-ups and other agile ceremonies, groom their team's backlog, plan sprints, accept completed stories, monitor progress, report status, and manage key release activities including documentation and training. Your Job: Lead large more complex initiatives from roadmap to delivery with minimal support & guidancefrom Group Product Manager. Proven ability and successat presentingto the team, thebusiness, C-level, and customer stakeholders. Recognised for being highly collaborativewith excellent communication skills. Create, prioritize and communicate reliable roadmaps and related updates. Recognized as a go-to expert and leader within your product line Regularly assists in the hiring process, and mentoring/coaching of others as needed Responsible for delivery of components / features in alignment with strategy and the broader roadmap. Collaborate with Sales, Support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap Translate product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts. Collaborate with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase. Identify and coordinate cross-component dependencies throughout the development process. Work with Engineering and other departments to actively remove obstacles blocking progress and ensure program is within schedule. Prioritize and groom their team(s) backlog. Attend daily stand-ups with your Product Manager and other TPMs in your product team. Attend daily stand-ups, grooming, sprint planning, demos, retrospectives and other team meetings with your Agile team(s). Share Scrum Mastering duties with other members of your team. Create work estimates, track progress, and report status in the form of burn up/down charts and dashboards. Support Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities. Understand the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform. Serve as primary product expert (functional, not technical) for the components for which you are responsible. About You: 6+ years of experience as a Technical Product Manager or product owner. Ability to communicate effectively with technical, business,and C-level executives. Strong requirement management skills (elicitation, analysis, use case modelling, workflow, documentation, etc.). Experience with Agile and Scrum development methodologies. Experience coaching/mentoring/training others Strong requirement elicitation, analysis, domain modelling, use case modelling, workflow design, and documentation skills. Degree in Engineering, Computer Science or related technical field. Ability to communicate effectively with both technical and non-technical individuals. Flexible and practical problem solver, able to work effectively in a growing organization. Experience with a SaaS, messaging, or enterprise software company and/or background in software engineering preferred. About Us: Global Relay is the leading provider of cloud-based archiving,information governance,surveillance, andeDiscoverysolutions tothe global financesector.We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness.We deliverourservices toover 20,000customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supportsemail, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more.Recently, we also launched a compliant messaging platform specifically for the finance industry. We've won major awards for our growth, management, and culture - including the Deloitte Fast 50 Leadership Award, Canada's 10 Most Admired Corporate Cultures, and the Deloitte-sponsored Canada's Best Managed Companies awards. Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London. Having established our dominance in the North American finance industry, we have been expandingour London operations to better serve our UK and EU customers. Our four-story EMEA headquarters on Cannon Street (near St. Paul's Cathedral) features state-of-the-art amenities, a spectacular view of the city, andan Executive Briefing Centerfor customerforums and otherevents. We provide fantastic opportunities to individuals passionate about business and technology. These opportunities include working alongside members of our leadership team. Receiving mentorship from seasoned technology and business professionals. And doing business with the world's largest, most influential banks and enterprise organizations. To learn more about our business, culture, and community involvement, visit . What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .
Mar 27, 2024
Full time
Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. We encourage you to apply if your qualifications and experience are a good fit for any of our openings. Your Role: Global Relay delivers enterprise services to 23,000 customers in 90 countries, including 22 of the top 25 global banks.Technical Product Managers (TPMs) are part of theProduct Management team that is responsible for executing product strategy, prioritizing and aligning roadmaps, and for researching and defining enhancements and upgrades to Global Relay services. Reporting to a Group Product Manager, Senior TPMs are responsible for delivering the product roadmap driving new products and features through the development process. They work closely with other Technical Product Managers to ensure roadmaps are clear, prioritized, achievable, and aligned with strategy. Senior TPMs reliably deliver large and complex initiatives often involving multiple teams. They also lead the early requirement discovery and analysis work normally associated with Product Managers and break them down into releases, epics, user stories, and acceptance criteria. They work closely with their Team Leads, Architects, and UI/UX to ensure high quality designs are produced. TPMs attend (often leading) daily stand-ups and other agile ceremonies, groom their team's backlog, plan sprints, accept completed stories, monitor progress, report status, and manage key release activities including documentation and training. Your Job: Lead large more complex initiatives from roadmap to delivery with minimal support & guidancefrom Group Product Manager. Proven ability and successat presentingto the team, thebusiness, C-level, and customer stakeholders. Recognised for being highly collaborativewith excellent communication skills. Create, prioritize and communicate reliable roadmaps and related updates. Recognized as a go-to expert and leader within your product line Regularly assists in the hiring process, and mentoring/coaching of others as needed Responsible for delivery of components / features in alignment with strategy and the broader roadmap. Collaborate with Sales, Support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap Translate product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts. Collaborate with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase. Identify and coordinate cross-component dependencies throughout the development process. Work with Engineering and other departments to actively remove obstacles blocking progress and ensure program is within schedule. Prioritize and groom their team(s) backlog. Attend daily stand-ups with your Product Manager and other TPMs in your product team. Attend daily stand-ups, grooming, sprint planning, demos, retrospectives and other team meetings with your Agile team(s). Share Scrum Mastering duties with other members of your team. Create work estimates, track progress, and report status in the form of burn up/down charts and dashboards. Support Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities. Understand the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform. Serve as primary product expert (functional, not technical) for the components for which you are responsible. About You: 6+ years of experience as a Technical Product Manager or product owner. Ability to communicate effectively with technical, business,and C-level executives. Strong requirement management skills (elicitation, analysis, use case modelling, workflow, documentation, etc.). Experience with Agile and Scrum development methodologies. Experience coaching/mentoring/training others Strong requirement elicitation, analysis, domain modelling, use case modelling, workflow design, and documentation skills. Degree in Engineering, Computer Science or related technical field. Ability to communicate effectively with both technical and non-technical individuals. Flexible and practical problem solver, able to work effectively in a growing organization. Experience with a SaaS, messaging, or enterprise software company and/or background in software engineering preferred. About Us: Global Relay is the leading provider of cloud-based archiving,information governance,surveillance, andeDiscoverysolutions tothe global financesector.We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness.We deliverourservices toover 20,000customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supportsemail, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more.Recently, we also launched a compliant messaging platform specifically for the finance industry. We've won major awards for our growth, management, and culture - including the Deloitte Fast 50 Leadership Award, Canada's 10 Most Admired Corporate Cultures, and the Deloitte-sponsored Canada's Best Managed Companies awards. Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London. Having established our dominance in the North American finance industry, we have been expandingour London operations to better serve our UK and EU customers. Our four-story EMEA headquarters on Cannon Street (near St. Paul's Cathedral) features state-of-the-art amenities, a spectacular view of the city, andan Executive Briefing Centerfor customerforums and otherevents. We provide fantastic opportunities to individuals passionate about business and technology. These opportunities include working alongside members of our leadership team. Receiving mentorship from seasoned technology and business professionals. And doing business with the world's largest, most influential banks and enterprise organizations. To learn more about our business, culture, and community involvement, visit . What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .
Technical Scrum Master London (Mostly Remote) £60,000 - £70,000 per year + excellent benefits VIQU have partnered with an amazing organistion who are providing services into the medical industry. They are looking for a Technical Scrum Master with a background delivering software development projects. Responsibilities: Lead and mentor scrum teams in all things related to scrum and SAFe framework. Work with delivery manager to continuously refine and improve the CI/CD processes and procedures in a DevSecOps environment. Building strong relationships with senior stakeholders. Make sure the teams you are working with adhere to the IT quality standards. Skills: Certified Scrum Master, SAFe is preferred. 5 years of experience working as a Scrum Master. Extensive experience with Agile working and toolset such as Scrum and Kanban. Understanding of DevSecOps and have worked with DevSecOps teams in the past. Experience using Azure DevOps. Understanding of the SDLC including development, testing, quality assurance and release management. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Bradley Webb, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Mar 27, 2024
Full time
Technical Scrum Master London (Mostly Remote) £60,000 - £70,000 per year + excellent benefits VIQU have partnered with an amazing organistion who are providing services into the medical industry. They are looking for a Technical Scrum Master with a background delivering software development projects. Responsibilities: Lead and mentor scrum teams in all things related to scrum and SAFe framework. Work with delivery manager to continuously refine and improve the CI/CD processes and procedures in a DevSecOps environment. Building strong relationships with senior stakeholders. Make sure the teams you are working with adhere to the IT quality standards. Skills: Certified Scrum Master, SAFe is preferred. 5 years of experience working as a Scrum Master. Extensive experience with Agile working and toolset such as Scrum and Kanban. Understanding of DevSecOps and have worked with DevSecOps teams in the past. Experience using Azure DevOps. Understanding of the SDLC including development, testing, quality assurance and release management. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Bradley Webb, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Location: Birmingham Contract Type: Permanent/ Full time Salary: Competitive Hours: 37.5 Benefits: Competitive Role Overview: At HealthTrust Europe (HTE), we are seeking a Project Manager to join our Business Solutions team, where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. As a Project Manager, you will plan, monitor, and manage multiple, diverse medium to large projects of high complexity across multiple teams, departments, service centres and client locations. You will act as a single point of accountability on projects assigned by the Change Board, securing required resources, using PRINCE2/APM project controls and standards, and ensuring on-time completion according to specifications and within budgeted costs. Who are we? Based in Edgbaston, Birmingham, we offer solutions to manage spending effectively and improve performance, working with both public (NHS) and private healthcare providers to optimise the use of products and services to identify cost-saving opportunities. As part of the HCA Healthcare Group, in March 2023, we were named in Ethisphere's World's Most Ethical Companies for the 13th time. DUTIES (included, but not limited to): Actively communicates with HCA Healthcare UK facilities, HCA Healthcare UK Division HQ, HealthTrust Europe (Corporate), or other client stakeholders to manage multiple projects, business owner(s) and team member(s) relationships to accomplish project activities Authors/facilitates strategic documents such as project charters, education and communication plans, and detailed project plans, and presents project updates/presentations to business owners Organise project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan Proactively identify and manage risks, issues, cross-project dependencies, and reports on project/programme status within the published schedule Identify, manage and monitor the completion of deliverables throughout the project lifecycle Mentor colleagues in applying project management controls and use the outlined structure and templates to ensure consistency Facilitates decision-making that is required for progress on the project Authors/facilitates project implementation documentation including, but not limited to implementation toolkits and migration schedules Leads or coordinates project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting and people management Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost Solve technical and non-technical problems throughout the life of the project Examine and interpret complex data from multiple sources to support sound decision-making. KNOWLEDGE, SKILLS & ABILITIES: PRINCE 2/APM Projects or qualified through experience Process design and delivery with stakeholder teams Microsoft Office applications (including Microsoft Excel, Word, Visio, Outlook and PowerPoint) Expert in using Project Management tools, including Microsoft Project 2016 Ability to learn and adopt in-house software such as Salesforce (CRM tool) Good analytical skills. Process Frameworks and Standards Proven experience in business process change and analysis. Align internal and external resources to achieve objectives Understand and interpret complex instructions, proposals, and contract language Why work for us? At HealthTrust Europe we offer core benefits such as: Pension Life assurance Critical illness cover 25 days annual leave, plus Bank Holidays Hybrid working (2 days from home a week) Employees can access the following voluntary benefits and more, which are available at set times during the year: Cycle to work scheme Electric Vehicle scheme Private healthcare Gymflex Technology at home Private GP consultations Purchase up to 10 days of annual leave Why Work For Us? Whether you are passionate about making a difference in healthcare, looking for a career in healthcare supply chain or simply want to join a leading organisation with fantastic career opportunities, then read more. At HealthTrust Europe, we offer you the opportunity to join a thriving organisation; where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. We offer a diverse range of core and flexible benefits that are designed to give you peace of mind and help you make the most of life both in and outside work. Our core benefits include access to a private pension scheme, life assurance from day one of employment, private healthcare for you with an option to add your family and more. Our flexible benefits package includes private GP, private dental insurance, worldwide travel insurance for you and your family, the chance to buy extra holiday days, interest-free loans to purchase technology for personal use and more. You may have experience in the following: Project Coordinator, Program Manager, Project Leader, Project Supervisor, Project Administrator, Project Officer, Project Controller, Project Facilitator, Project Planner, Project Strategist, Project Consultant, Project Analyst, Project Director, Project Executive, Project Specialist, Project Team Lead, Operations Manager, Implementation Manager, Scrum Master. REF-212464
Mar 26, 2024
Full time
Location: Birmingham Contract Type: Permanent/ Full time Salary: Competitive Hours: 37.5 Benefits: Competitive Role Overview: At HealthTrust Europe (HTE), we are seeking a Project Manager to join our Business Solutions team, where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. As a Project Manager, you will plan, monitor, and manage multiple, diverse medium to large projects of high complexity across multiple teams, departments, service centres and client locations. You will act as a single point of accountability on projects assigned by the Change Board, securing required resources, using PRINCE2/APM project controls and standards, and ensuring on-time completion according to specifications and within budgeted costs. Who are we? Based in Edgbaston, Birmingham, we offer solutions to manage spending effectively and improve performance, working with both public (NHS) and private healthcare providers to optimise the use of products and services to identify cost-saving opportunities. As part of the HCA Healthcare Group, in March 2023, we were named in Ethisphere's World's Most Ethical Companies for the 13th time. DUTIES (included, but not limited to): Actively communicates with HCA Healthcare UK facilities, HCA Healthcare UK Division HQ, HealthTrust Europe (Corporate), or other client stakeholders to manage multiple projects, business owner(s) and team member(s) relationships to accomplish project activities Authors/facilitates strategic documents such as project charters, education and communication plans, and detailed project plans, and presents project updates/presentations to business owners Organise project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan Proactively identify and manage risks, issues, cross-project dependencies, and reports on project/programme status within the published schedule Identify, manage and monitor the completion of deliverables throughout the project lifecycle Mentor colleagues in applying project management controls and use the outlined structure and templates to ensure consistency Facilitates decision-making that is required for progress on the project Authors/facilitates project implementation documentation including, but not limited to implementation toolkits and migration schedules Leads or coordinates project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting and people management Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost Solve technical and non-technical problems throughout the life of the project Examine and interpret complex data from multiple sources to support sound decision-making. KNOWLEDGE, SKILLS & ABILITIES: PRINCE 2/APM Projects or qualified through experience Process design and delivery with stakeholder teams Microsoft Office applications (including Microsoft Excel, Word, Visio, Outlook and PowerPoint) Expert in using Project Management tools, including Microsoft Project 2016 Ability to learn and adopt in-house software such as Salesforce (CRM tool) Good analytical skills. Process Frameworks and Standards Proven experience in business process change and analysis. Align internal and external resources to achieve objectives Understand and interpret complex instructions, proposals, and contract language Why work for us? At HealthTrust Europe we offer core benefits such as: Pension Life assurance Critical illness cover 25 days annual leave, plus Bank Holidays Hybrid working (2 days from home a week) Employees can access the following voluntary benefits and more, which are available at set times during the year: Cycle to work scheme Electric Vehicle scheme Private healthcare Gymflex Technology at home Private GP consultations Purchase up to 10 days of annual leave Why Work For Us? Whether you are passionate about making a difference in healthcare, looking for a career in healthcare supply chain or simply want to join a leading organisation with fantastic career opportunities, then read more. At HealthTrust Europe, we offer you the opportunity to join a thriving organisation; where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. We offer a diverse range of core and flexible benefits that are designed to give you peace of mind and help you make the most of life both in and outside work. Our core benefits include access to a private pension scheme, life assurance from day one of employment, private healthcare for you with an option to add your family and more. Our flexible benefits package includes private GP, private dental insurance, worldwide travel insurance for you and your family, the chance to buy extra holiday days, interest-free loans to purchase technology for personal use and more. You may have experience in the following: Project Coordinator, Program Manager, Project Leader, Project Supervisor, Project Administrator, Project Officer, Project Controller, Project Facilitator, Project Planner, Project Strategist, Project Consultant, Project Analyst, Project Director, Project Executive, Project Specialist, Project Team Lead, Operations Manager, Implementation Manager, Scrum Master. REF-212464
UK Research and Innovation (UKRI)
Swindon, Wiltshire
Salary : £ 54,043 Hours : Full Time Contract Type: Open Ended Location : Polaris House, Swindon (Hybrid Working) Closing Date: Wednesday 3 April 2024 Job Overview: The Senior Delivery Manager will work within our in-house BaU function providing delivery management of the Funding Service in line with Government Digital Service standard. You will organise and lead a multi-disciplinary team of designers, business analysts, development engineers, testers and platform engineers, ensuring the team is motivated and empowered to deliver its goals. Exciting role to work closely with product managers to ensure the end-to-end software development process runs in the most efficient way, empowering team members to deliver their goals and ensure they are communicating with each other. Key Responsibilities: Delivery Management - Optimise the delivery flow of teams and can actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Identify innovative ways to unblock issues. Agile and Lean Practices - Coach and lead teams in Agile and Lean practices. Act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team. Create or tailor new ways of working, and constantly innovate. Stakeholder Management - Mediate between senior stakeholders and build relationships, communicating with stakeholders at all levels. Manage stakeholder expectations and moderate discussions about high risk and complexity, even within constrained timescales. Speak on behalf of and represent the community to large audiences inside and outside of government Product/User Centred Design (UCD) - In line with Cabinet Office digital standards, demonstrate through team work that user needs evidenced from researching, testing and iterating with users deliver the best value for the public purse. You will ensure that service design and interaction design skills form part of each product or service in some capacity in order to validate the business case for change, or avoid solutionising based upon unproven assumptions which causes risk and uncertainty. Commercial Management - Take responsibility for complex relationships with contracted suppliers and can identify contractual frameworks and appropriate suppliers. Negotiate with contracted suppliers to gain good value Person Specification: Essential You will have agile delivery and/or Scrum Master qualifications Experience delivery management leading agile teams as a Scrum Master or Product Owner experience in a scrum/kanban environment Experience of working with User Centred Design teams Experience of working on a project implementing to the Government Digital Service standard Experience of leading and organising remote based teams of 10+ team members Why choose UKRI? We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package! We are committed to supporting employees' development and promote a culture of continuous learning! A list of benefits below; An outstanding defined benefit pension scheme 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent) Employee discounts and offers on retail and leisure activities Employee assistance programme, providing confidential help and advice Flexible working options How to Apply Applicants are required to provide an up-to-date CV and a cover letter outlining their suitability for the role. Further information on how to apply is listed on our careers page.
Mar 26, 2024
Full time
Salary : £ 54,043 Hours : Full Time Contract Type: Open Ended Location : Polaris House, Swindon (Hybrid Working) Closing Date: Wednesday 3 April 2024 Job Overview: The Senior Delivery Manager will work within our in-house BaU function providing delivery management of the Funding Service in line with Government Digital Service standard. You will organise and lead a multi-disciplinary team of designers, business analysts, development engineers, testers and platform engineers, ensuring the team is motivated and empowered to deliver its goals. Exciting role to work closely with product managers to ensure the end-to-end software development process runs in the most efficient way, empowering team members to deliver their goals and ensure they are communicating with each other. Key Responsibilities: Delivery Management - Optimise the delivery flow of teams and can actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Identify innovative ways to unblock issues. Agile and Lean Practices - Coach and lead teams in Agile and Lean practices. Act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team. Create or tailor new ways of working, and constantly innovate. Stakeholder Management - Mediate between senior stakeholders and build relationships, communicating with stakeholders at all levels. Manage stakeholder expectations and moderate discussions about high risk and complexity, even within constrained timescales. Speak on behalf of and represent the community to large audiences inside and outside of government Product/User Centred Design (UCD) - In line with Cabinet Office digital standards, demonstrate through team work that user needs evidenced from researching, testing and iterating with users deliver the best value for the public purse. You will ensure that service design and interaction design skills form part of each product or service in some capacity in order to validate the business case for change, or avoid solutionising based upon unproven assumptions which causes risk and uncertainty. Commercial Management - Take responsibility for complex relationships with contracted suppliers and can identify contractual frameworks and appropriate suppliers. Negotiate with contracted suppliers to gain good value Person Specification: Essential You will have agile delivery and/or Scrum Master qualifications Experience delivery management leading agile teams as a Scrum Master or Product Owner experience in a scrum/kanban environment Experience of working with User Centred Design teams Experience of working on a project implementing to the Government Digital Service standard Experience of leading and organising remote based teams of 10+ team members Why choose UKRI? We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package! We are committed to supporting employees' development and promote a culture of continuous learning! A list of benefits below; An outstanding defined benefit pension scheme 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent) Employee discounts and offers on retail and leisure activities Employee assistance programme, providing confidential help and advice Flexible working options How to Apply Applicants are required to provide an up-to-date CV and a cover letter outlining their suitability for the role. Further information on how to apply is listed on our careers page.
Company description: ClearCourse Job description: Are you eager to join a vibrant, fast paced, flexible and mentally stimulating environment where you will have the opportunity to further your skills and career as a Business Analyst, and work alongside passionate team members who will help you develop? Why work for us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships What will this role consist of? As a Business Analyst, you will work within an agile delivery team, typically including Developers, Solution Architects, UX/UI specialists, QA Engineers and Scrum Masters (client-facing Project Manager). The role is responsible for ensuring a common understanding of the requirements and solution across the agile delivery team and client. The core objective is to design the best possible solution with the available budget. The Business Analyst role is responsible for the creation, refinement and client sign off of all Features and User Stories in Azure DevOps on their assigned projects. Documenting / reviewing "as is workflows" and designing "to be workflows" in conjunction with the Solution Architect. Desirable experience/characteristics: A minimum of 3 years' experience business analysis in a software development environment. Previous experience of working within membership services Strong written and verbal communication skills, with the ability to talk and present to a range of audiences Well organised with the ability to work on multiple projects concurrently within project timeframes Exceptional analytical and conceptual thinking skills. Competent in Microsoft applications including Word, Excel, Viso and Outlook. Experience of working with Jira and/or DevOps Who are ClearCourse? ClearCourse is a disruptive tech company with one mission - to help our customers' businesses become even better As a business, we're growing (900+ employees in 5 years to be exact), currently providing more than 40 software and payments solutions to 20,000+ businesses. With ClearCourse Hubs, in London and Preston, and operations in various locations across the UK and overseas. We look forward to receiving your application.
Mar 26, 2024
Full time
Company description: ClearCourse Job description: Are you eager to join a vibrant, fast paced, flexible and mentally stimulating environment where you will have the opportunity to further your skills and career as a Business Analyst, and work alongside passionate team members who will help you develop? Why work for us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships What will this role consist of? As a Business Analyst, you will work within an agile delivery team, typically including Developers, Solution Architects, UX/UI specialists, QA Engineers and Scrum Masters (client-facing Project Manager). The role is responsible for ensuring a common understanding of the requirements and solution across the agile delivery team and client. The core objective is to design the best possible solution with the available budget. The Business Analyst role is responsible for the creation, refinement and client sign off of all Features and User Stories in Azure DevOps on their assigned projects. Documenting / reviewing "as is workflows" and designing "to be workflows" in conjunction with the Solution Architect. Desirable experience/characteristics: A minimum of 3 years' experience business analysis in a software development environment. Previous experience of working within membership services Strong written and verbal communication skills, with the ability to talk and present to a range of audiences Well organised with the ability to work on multiple projects concurrently within project timeframes Exceptional analytical and conceptual thinking skills. Competent in Microsoft applications including Word, Excel, Viso and Outlook. Experience of working with Jira and/or DevOps Who are ClearCourse? ClearCourse is a disruptive tech company with one mission - to help our customers' businesses become even better As a business, we're growing (900+ employees in 5 years to be exact), currently providing more than 40 software and payments solutions to 20,000+ businesses. With ClearCourse Hubs, in London and Preston, and operations in various locations across the UK and overseas. We look forward to receiving your application.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is the UK's largest electricity transmission and distribution business in the UK. They are looking for a Senior Digital Capability Manager. Role: Senior Digital Capability Manager Strategic leadership role Duration: 6 Months Location: Wokingham Rate: £900 - £1000 per day (umbrella) Job Details: In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Mar 26, 2024
Full time
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is the UK's largest electricity transmission and distribution business in the UK. They are looking for a Senior Digital Capability Manager. Role: Senior Digital Capability Manager Strategic leadership role Duration: 6 Months Location: Wokingham Rate: £900 - £1000 per day (umbrella) Job Details: In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Senior Digital Capability Manager (Strategic leadership role) Utilities Hybrid: 2 days per week in our main offices; Wokingham, London, Warwick 6 months £900 - £1000 per day In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Mar 25, 2024
Full time
Senior Digital Capability Manager (Strategic leadership role) Utilities Hybrid: 2 days per week in our main offices; Wokingham, London, Warwick 6 months £900 - £1000 per day In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Company description: ClearCourse Job description: Are you eager to join a vibrant, fast-paced, and mentally stimulating environment? At ClearCourse, you will have the opportunity to further your skills and career as a Senior .NET Developer. Join our passionate team and work alongside talented professionals who will support your development. About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. Our membership services platform is on a mission to revolutionize the way organizations manage their memberships. As a ClearCourse employee, you'll be part of a dynamic team that is dedicated to delivering innovative solutions and exceptional service to our clients. Job Overview The Senior .NET Developer role is responsible for the delivery for all assigned user stories from estimation through code, bug fixing and documentation while achieving Target Velocity for the Sprint and or other measure of throughput as per the project methodology. The Senior .NET Developer works within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). The role is responsible for creation and estimate tasks, writing of quality code to agreed standards defined Principal Solution Architecture team. This role has a strong delivery component and is responsible for delivery of software in agile Sprints, The Senior .NET Developer should take ownership of their User Stories as well as perform code reviews for others, taking care to think about performance, security and maintainability. Your responsibilities will include, but not be limited to: Planning Delivery Leadership Required attributes and experience: At least 5 years of experience in software development and at least 2 years of experience in Umbraco or Azure Strong understanding of C# and ASP.NET Experience with HTML, CSS, JavaScript and JavaScript Frameworks such as Angular, React or Vue.js Experience with Azure cloud platform and its services Experience with Unit Testing frameworks ClearCourse Employee Benefits Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers Are you ready to take your next step or know someone who is? Apply to ClearCourse today! We offer: Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers
Mar 25, 2024
Full time
Company description: ClearCourse Job description: Are you eager to join a vibrant, fast-paced, and mentally stimulating environment? At ClearCourse, you will have the opportunity to further your skills and career as a Senior .NET Developer. Join our passionate team and work alongside talented professionals who will support your development. About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. Our membership services platform is on a mission to revolutionize the way organizations manage their memberships. As a ClearCourse employee, you'll be part of a dynamic team that is dedicated to delivering innovative solutions and exceptional service to our clients. Job Overview The Senior .NET Developer role is responsible for the delivery for all assigned user stories from estimation through code, bug fixing and documentation while achieving Target Velocity for the Sprint and or other measure of throughput as per the project methodology. The Senior .NET Developer works within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). The role is responsible for creation and estimate tasks, writing of quality code to agreed standards defined Principal Solution Architecture team. This role has a strong delivery component and is responsible for delivery of software in agile Sprints, The Senior .NET Developer should take ownership of their User Stories as well as perform code reviews for others, taking care to think about performance, security and maintainability. Your responsibilities will include, but not be limited to: Planning Delivery Leadership Required attributes and experience: At least 5 years of experience in software development and at least 2 years of experience in Umbraco or Azure Strong understanding of C# and ASP.NET Experience with HTML, CSS, JavaScript and JavaScript Frameworks such as Angular, React or Vue.js Experience with Azure cloud platform and its services Experience with Unit Testing frameworks ClearCourse Employee Benefits Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers Are you ready to take your next step or know someone who is? Apply to ClearCourse today! We offer: Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers
Delivery Manager £500 - £544.70 per day Exeter (Hybrid - 4 days in the office per month) Contract We are currently on the lookout for an experienced Delivery Manager to join our team in the Exeter area. The Role: Build and maintain teams, ensuring they are motivated, collaborating and working well Act as Scrum Master where required according to the Scrum Guide Identify obstacles and help the team to overcome them Focus the team on what is most important to the delivery of products and services Encourage and facilitate continuous improvement of the delivery team Coach and mentor both team members and others to apply the most appropriate agile and lean tools and techniques The Candidate: Must have an Active SC Security Clearance. candidates without one, will not be considered. Lead on agile and lean practices Use a variety of agile and lean tools and techniques in order to help the team keep a delivery and learning cadence that helps to remain focused on delivering value against the product vision Build and maintain motivated teams, making sure there is an iterative plan to work towards Protect the team and make sure the team collaborates, communicates and focuses on what is most important Coach team members and others, facilitate continuous improvement and apply the most appropriate agile and lean tools and techniques for their environment Proactively manage dependencies, overcome obstacles and get the best value against constraints Manage risks, budgets and people Challenge and improve organisational processes How to Apply: If you are itnersted in our Delivery Manager role, Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on;
Mar 25, 2024
Full time
Delivery Manager £500 - £544.70 per day Exeter (Hybrid - 4 days in the office per month) Contract We are currently on the lookout for an experienced Delivery Manager to join our team in the Exeter area. The Role: Build and maintain teams, ensuring they are motivated, collaborating and working well Act as Scrum Master where required according to the Scrum Guide Identify obstacles and help the team to overcome them Focus the team on what is most important to the delivery of products and services Encourage and facilitate continuous improvement of the delivery team Coach and mentor both team members and others to apply the most appropriate agile and lean tools and techniques The Candidate: Must have an Active SC Security Clearance. candidates without one, will not be considered. Lead on agile and lean practices Use a variety of agile and lean tools and techniques in order to help the team keep a delivery and learning cadence that helps to remain focused on delivering value against the product vision Build and maintain motivated teams, making sure there is an iterative plan to work towards Protect the team and make sure the team collaborates, communicates and focuses on what is most important Coach team members and others, facilitate continuous improvement and apply the most appropriate agile and lean tools and techniques for their environment Proactively manage dependencies, overcome obstacles and get the best value against constraints Manage risks, budgets and people Challenge and improve organisational processes How to Apply: If you are itnersted in our Delivery Manager role, Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on;
Project Manager London or Manchester Excellent day rate, inside IR35 A fantastic opportunity to secure an initial 6 months day rate contract inside IR35 as a Project Manager with Smart DCC. The Project Manager can be based in London or Manchester on a hybrid working model (2 days office based, 3 days remote).The Project Manager will be responsible for the successful start-up, initiation, delivery and closing of projects, applying appropriate knowledge, skills, tools, techniques and practice at each stage and with effective stakeholder management throughout. What will you be doing? • Start-up - establishing the outline business case for carrying out the work; putting in place the project management team to deliver the work; and defining the right approach for meeting the projects target outcomes. • Initiation - confirming the business justification for the project through a detailed business case; setting up the project's controls and reporting mechanisms; and defining project delivery roles and nominating role holders. • Delivery - Working within a regulatory framework assigning, monitoring and delivering work packages required to achieve the projects outcomes; regular progress reporting at project, programme, DCC and external governance forums; taking corrective actions where necessary to ensure delivery remains within tolerances; and confirmation of continued business justification and acceptance of risks. • Closure - preparing the project for formal closure; handing over the project's products to the business as usual; and evaluating the project's performance, recording lessons learnt, and disseminating learnings back in to the project and programme delivery community. • Engagement - actively engage internal teams, senior management, third party suppliers, industry and Government departments. In doing so, they will demonstrate an ability to manage and influence these stakeholder groups whilst adhering to the appropriate level of governance required to deliver the project / programme. What are we looking for? • An experienced project manager with very strong technical capabilities, a strong infrastructure focus and an expert in Hardware, Software, Servers and Networking • An SME in Data Capacity enhancement and Digital Data uplift, experienced in Firmware upgrades, Patching and Upgrading End of Life products. • The candidate will have managed significant £multi-million projects with multiple stakeholders, customers and multiple 3rd suppliers. • Confident interacting at Executive level and be passionate about best practice project management disciplines. • Demonstrable experience of building high performing project delivery teams and managing others to consistently deliver high a quality project management service. • Extensive ITIL, Agile, Scrum Master and Service Management experience About the DCC: At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn't be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we'll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it's doing purposeful work, helping us grow or building the career you want - we'll give you the support to do it all. Our secure network for smart meters is transforming Britain's energy system and helping the country's fight against climate change: we want you to be part of our journey. What to do now If there are any questions you'd like to ask before applying, please contact Nick Hayman on or complete your application, so we can learn more about you. Your application will be carefully considered, and you'll hear from us regarding its progress. Join the DCC and discover the power of you. Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Mar 24, 2024
Full time
Project Manager London or Manchester Excellent day rate, inside IR35 A fantastic opportunity to secure an initial 6 months day rate contract inside IR35 as a Project Manager with Smart DCC. The Project Manager can be based in London or Manchester on a hybrid working model (2 days office based, 3 days remote).The Project Manager will be responsible for the successful start-up, initiation, delivery and closing of projects, applying appropriate knowledge, skills, tools, techniques and practice at each stage and with effective stakeholder management throughout. What will you be doing? • Start-up - establishing the outline business case for carrying out the work; putting in place the project management team to deliver the work; and defining the right approach for meeting the projects target outcomes. • Initiation - confirming the business justification for the project through a detailed business case; setting up the project's controls and reporting mechanisms; and defining project delivery roles and nominating role holders. • Delivery - Working within a regulatory framework assigning, monitoring and delivering work packages required to achieve the projects outcomes; regular progress reporting at project, programme, DCC and external governance forums; taking corrective actions where necessary to ensure delivery remains within tolerances; and confirmation of continued business justification and acceptance of risks. • Closure - preparing the project for formal closure; handing over the project's products to the business as usual; and evaluating the project's performance, recording lessons learnt, and disseminating learnings back in to the project and programme delivery community. • Engagement - actively engage internal teams, senior management, third party suppliers, industry and Government departments. In doing so, they will demonstrate an ability to manage and influence these stakeholder groups whilst adhering to the appropriate level of governance required to deliver the project / programme. What are we looking for? • An experienced project manager with very strong technical capabilities, a strong infrastructure focus and an expert in Hardware, Software, Servers and Networking • An SME in Data Capacity enhancement and Digital Data uplift, experienced in Firmware upgrades, Patching and Upgrading End of Life products. • The candidate will have managed significant £multi-million projects with multiple stakeholders, customers and multiple 3rd suppliers. • Confident interacting at Executive level and be passionate about best practice project management disciplines. • Demonstrable experience of building high performing project delivery teams and managing others to consistently deliver high a quality project management service. • Extensive ITIL, Agile, Scrum Master and Service Management experience About the DCC: At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn't be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we'll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it's doing purposeful work, helping us grow or building the career you want - we'll give you the support to do it all. Our secure network for smart meters is transforming Britain's energy system and helping the country's fight against climate change: we want you to be part of our journey. What to do now If there are any questions you'd like to ask before applying, please contact Nick Hayman on or complete your application, so we can learn more about you. Your application will be carefully considered, and you'll hear from us regarding its progress. Join the DCC and discover the power of you. Choose 'Apply now' to fill out our short application, so that we can find out more about you.
AGILE DELIVERY LEAD - OUTSIDE IR35 - INITIAL 6 MONTH Loriens leading Public Sector client is are looking for an Agile Project Manager/Delivery Lead to join the team to lead on planning, supporting the team to achieve a high level of performance and quality, and deliver agile projects that can demonstrably deliver high business value to users and stakeholders. The successful candidate will work closely with the delivery teams. Responsibilities will include: Schedule management and high level change control (scope management) Risk, Issue, Assumption and Dependency management Supplier management Negotiating and unblocking Compliance with in house LOAD delivery methodology Project reporting Target delivery The role requires co-ordination, communication and influence; the successful candidate will work closely with the scrum master to contribute to a positive working environment, enabling the agile team to achieve optimal delivery. Essential Criteria:The candidate will be required to evidence Strong project management skills previously deployed in agile projects - schedule management, risk management, reporting Excellent interpersonal skills and communication skills Excellent influencing and negotiating skills Demonstrable experience of delivering measurable business value The candidate will have experience managing both agile and traditional projects, incorporating both software delivery and the associated business change.The candidate will have an awareness of Digital First Service Standards, and Government Digital Services (GDS).Desirable: Agile certification Project management certification Experience of user research Azure Devops Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 24, 2024
Full time
AGILE DELIVERY LEAD - OUTSIDE IR35 - INITIAL 6 MONTH Loriens leading Public Sector client is are looking for an Agile Project Manager/Delivery Lead to join the team to lead on planning, supporting the team to achieve a high level of performance and quality, and deliver agile projects that can demonstrably deliver high business value to users and stakeholders. The successful candidate will work closely with the delivery teams. Responsibilities will include: Schedule management and high level change control (scope management) Risk, Issue, Assumption and Dependency management Supplier management Negotiating and unblocking Compliance with in house LOAD delivery methodology Project reporting Target delivery The role requires co-ordination, communication and influence; the successful candidate will work closely with the scrum master to contribute to a positive working environment, enabling the agile team to achieve optimal delivery. Essential Criteria:The candidate will be required to evidence Strong project management skills previously deployed in agile projects - schedule management, risk management, reporting Excellent interpersonal skills and communication skills Excellent influencing and negotiating skills Demonstrable experience of delivering measurable business value The candidate will have experience managing both agile and traditional projects, incorporating both software delivery and the associated business change.The candidate will have an awareness of Digital First Service Standards, and Government Digital Services (GDS).Desirable: Agile certification Project management certification Experience of user research Azure Devops Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Our work touches the lives of millions of people. We are dedicated to helping our clients deliver an excellent experience to the members of their pension schemes. This is an exciting opportunity to the Calculation Delivery Team in the heart of Service Delivery/ Admin Outsourcing GB as a Specialist and Technical Lead. This role can be fully remote or hybrid with a base office location of Redhill, Surrey. The Calculation Delivery Technical Lead will be responsible for the function's overall management and delivery, reporting into the Head of Calculation Delivery, and will work alongside the Calc Leadership team to ensure the smooth, efficient, and quality delivery to the internal and external stakeholders. You will be responsible for organising and facilitating the Calc ANA and DEV's and SM's delivering and maintaining our calculations for our clients. This is an exciting opportunity to enhance the ways of working in the team and drive efficiencies. You will be joining a large global team with diverse skills and experience; the job requires a motivated individual who is experienced in taking responsibility, and who can independently deliver results on both a generic product level as well as client specific projects. The Role The role will suit an experienced team and people manager, and an individual who can manage the demands of senior stakeholders across the OGB business. The individual will need to be from the pensions industry, ideally with a background in systems, and a deep understanding of project management methodology. A delivery expert who is seeking a career path which can utilise both strong technical pension or insurance/financial services skills (including a broad understanding of the challenges of delivering end-to-end automation) and strong leadership skills, in particular the ability to lead a team through projects/business change. Whilst you will have the ability to be technical and hands-on capable in some or all of these areas, you will be responsible and accountable for the overall client servicing of Calculation and Letters, with the ability to co-ordinate with other departmental leaders to ensure a consistent approach for end-to-end calculation automation, both development and deployment. Your technical background and experience will ensure you can offer the support and guidance required to assist and up- skill your function to deliver effective solutions.This role offers challenges across a wide variety of projects and responsibilities. This includes the opportunity to influence the future direction of end-to-end automation, to inspire stakeholders to achieve beyond expectation, and positively differentiate what we can provide, when compared to our competitors. You must have a proven management background, experience in team leadership and in the delivery of projects. You will be joining a team of diverse skills and experience, and the job requires a motivated individual who is experienced in taking responsibility and can independently deliver results, on both generic level as well as client specific projects. Key accountabilities include: Function Responsibility Facilitate the delivery management for the Calc and Letter changes, improvements & client servicing work including scheme events Triaging new and inflight work, including managing prioritization Coordinating Discovery work and estimation including Calc Council Reviewing Calc dependencies alongside other Leads including deployment options Incident Bridge Management of Calc work Input into the Strategic roadmap/tech approach Involvement in innovation and best practice work Planning and look ahead with resource allocation and management Representing Calc Delivery in major forums/ senior stakeholder meetings Assist in Revenue identification and reporting for non BCB projects Predict, plan and manage discovery, planning, maintenance and change work alongside the other Leads Delivering key business objectives Build relationships with stakeholders Participate in resource allocation to ensure the right level of support is provided to deliver on key business objectives Act as a point of escalation to the function to resolve the most complex and non-standard issues Work with the Scrum Masters and Project Managers for best practice within the Calc Delivery Function Very strong background in successful delivery, and 'end to end vision' to own delivery of the full client needs Background in UK occupational pensions or financial or insurance services In depth understanding of the calculation and letters function and ways of working Knowledge of and experience of working with DB calculations and technical/ technology teams Experience of people management and the ability to lead, influence and collaborate with others Skilled at working with stakeholders to drive decision points and resolutions Self-starter attitude and ability to work well within ambiguity Strong written and verbal communication skills Detail orientated, strong analytical thinker, capable of making key decisions based on solid research and knowledge of the industry Strong ability to think through problems and implement solutions Demonstrated ability to multi-task and work on virtual teams Process driven with ability to modify approach Excellent time management and ability to meet deadlines Ability to work effectively as an independent contributor or as part of a broader team BSc / BA degree or relevant experience Experience establishing standards and procedures and advocate best practices
Mar 23, 2024
Full time
Our work touches the lives of millions of people. We are dedicated to helping our clients deliver an excellent experience to the members of their pension schemes. This is an exciting opportunity to the Calculation Delivery Team in the heart of Service Delivery/ Admin Outsourcing GB as a Specialist and Technical Lead. This role can be fully remote or hybrid with a base office location of Redhill, Surrey. The Calculation Delivery Technical Lead will be responsible for the function's overall management and delivery, reporting into the Head of Calculation Delivery, and will work alongside the Calc Leadership team to ensure the smooth, efficient, and quality delivery to the internal and external stakeholders. You will be responsible for organising and facilitating the Calc ANA and DEV's and SM's delivering and maintaining our calculations for our clients. This is an exciting opportunity to enhance the ways of working in the team and drive efficiencies. You will be joining a large global team with diverse skills and experience; the job requires a motivated individual who is experienced in taking responsibility, and who can independently deliver results on both a generic product level as well as client specific projects. The Role The role will suit an experienced team and people manager, and an individual who can manage the demands of senior stakeholders across the OGB business. The individual will need to be from the pensions industry, ideally with a background in systems, and a deep understanding of project management methodology. A delivery expert who is seeking a career path which can utilise both strong technical pension or insurance/financial services skills (including a broad understanding of the challenges of delivering end-to-end automation) and strong leadership skills, in particular the ability to lead a team through projects/business change. Whilst you will have the ability to be technical and hands-on capable in some or all of these areas, you will be responsible and accountable for the overall client servicing of Calculation and Letters, with the ability to co-ordinate with other departmental leaders to ensure a consistent approach for end-to-end calculation automation, both development and deployment. Your technical background and experience will ensure you can offer the support and guidance required to assist and up- skill your function to deliver effective solutions.This role offers challenges across a wide variety of projects and responsibilities. This includes the opportunity to influence the future direction of end-to-end automation, to inspire stakeholders to achieve beyond expectation, and positively differentiate what we can provide, when compared to our competitors. You must have a proven management background, experience in team leadership and in the delivery of projects. You will be joining a team of diverse skills and experience, and the job requires a motivated individual who is experienced in taking responsibility and can independently deliver results, on both generic level as well as client specific projects. Key accountabilities include: Function Responsibility Facilitate the delivery management for the Calc and Letter changes, improvements & client servicing work including scheme events Triaging new and inflight work, including managing prioritization Coordinating Discovery work and estimation including Calc Council Reviewing Calc dependencies alongside other Leads including deployment options Incident Bridge Management of Calc work Input into the Strategic roadmap/tech approach Involvement in innovation and best practice work Planning and look ahead with resource allocation and management Representing Calc Delivery in major forums/ senior stakeholder meetings Assist in Revenue identification and reporting for non BCB projects Predict, plan and manage discovery, planning, maintenance and change work alongside the other Leads Delivering key business objectives Build relationships with stakeholders Participate in resource allocation to ensure the right level of support is provided to deliver on key business objectives Act as a point of escalation to the function to resolve the most complex and non-standard issues Work with the Scrum Masters and Project Managers for best practice within the Calc Delivery Function Very strong background in successful delivery, and 'end to end vision' to own delivery of the full client needs Background in UK occupational pensions or financial or insurance services In depth understanding of the calculation and letters function and ways of working Knowledge of and experience of working with DB calculations and technical/ technology teams Experience of people management and the ability to lead, influence and collaborate with others Skilled at working with stakeholders to drive decision points and resolutions Self-starter attitude and ability to work well within ambiguity Strong written and verbal communication skills Detail orientated, strong analytical thinker, capable of making key decisions based on solid research and knowledge of the industry Strong ability to think through problems and implement solutions Demonstrated ability to multi-task and work on virtual teams Process driven with ability to modify approach Excellent time management and ability to meet deadlines Ability to work effectively as an independent contributor or as part of a broader team BSc / BA degree or relevant experience Experience establishing standards and procedures and advocate best practices
Job Description The Technical Area Lead will take on a critical role in BA Digital Delivery organisation: you are responsible for overseeing dedicated squads of technical professionals, setting your squad's strategic direction & targets, driving the successful delivery of projects within budget & scope and reporting to the BA Digital or Delivery leadership team. The ideal candidate will possess a strong technical background, exceptional leadership skills and a proven track record in Product delivery roles, with a deep understanding of Agile methodologies. By providing technical guidance, facilitating communication between your squads and leadership and continually refining processes, you empower your team and deliver cutting-edge solutions that meet and exceed our customers' expectations. Accountabilities Lead and manage dedicated squads within a Product area/family, providing direction, mentorship and guidance to ensure successful deliveries and foster a collaborative and innovative team culture, promoting knowledge sharing and skill development Share ownership of defining Product objectives jointly with business, including defining overall objectives of the squads along with Principal PTAMs (from BA Digital) and Technical Leads who are business owners (from BA Businesses), utilising Agile frameworks, such as Scrum or Kanban, through cross-collaboration across squads Collaborate with PTAMs across Delivery and other BA Digital cross-functional teams to align technical efforts with product goals and ensure roadmaps strike the right balance between business delivery, technology enablement and operations work in terms of scope, timeline and budget Ensure the highest standards of quality and consistency in technical deliverables by implementing best practices, quality control processes and code reviews Identify potential project risks and develop mitigation strategies to minimise disruption and ensure Product success while applying Agile risk management principles Lead and participate in retrospective sessions to identify areas for improvement in processes, workflows, and technical practices Lead and manage financial management activities, such as finance reviews, capex utilisation and squad/team budgets tracking, collaborating with finance teams to ensure accurate financial reporting and squads adhere to budgets Leverage your deep technical knowledge and data to make informed decisions, guide the squad in addressing complex technical challenges and stay up to date with industry trends and emerging technologies to provide valuable insights and recommendations Manage and evolve the roadmap to ensure a healthy balance between BAU-type maintenance work to uphold stable operations and the initiation of new, innovative projects, driving forward organisational goals and prioritising tasks, aligning resources, and ensuring timely delivery while fostering a culture of continuous improvement and operational excellence Act as a liaison between the squads and the BA Digital leadership team, providing regular updates on squad progress, challenges & opportunities and presenting reports on key performance indicators, technical achievements and learnings of the squad Serve as a pivotal communicator between technical teams and business stakeholders, translating complex technical concepts, findings, and analyses into clear, understandable, and actionable insights for non-technical audiences, ensuring seamless collaboration and informed decision-making Exhibit strong leadership skills by fostering a positive, collaborative, and inclusive team environment, mentoring and developing staff, specifically PTAMs to achieve their full potential by providing coaching and mentorship in areas of technical expertise to share best practices and improve processes, workflows and technical practices as well as leadership practices and people development strategies Demonstrate exceptional interpersonal and communication skills, ensuring clear and effective communication across all levels of the organisation, facilitating cross-functional collaboration, and building strong relationships with both internal teams and external stakeholders Showcase a high degree of emotional intelligence, adapting to different personalities and situations, understanding and valuing diverse perspectives, and promoting a culture of respect and understanding within the team and the broader organisation This role may require some travel and working from multiple sites/locations within UK and internationally. You must be willing and able to travel to participate in meetings, workshops and other related activities. Qualifications Bachelor's or Master's degree in a related technical field or relevant experience Certification in agile methodologies such as Certified ScrumMaster (CSM),SAFe Agilist or SAFe Program Consultant (SPC) could be an advantage depending on the assigned area, desired (not mandatory) Skills: Strong leadership skills to build and motivate high-performing teams, fostering collaboration and innovation within the squad Exceptional communication and interpersonal skills Strong project management and organisational skills to ensure the successful delivery of projects on time, within scope, and within budget Strong understanding of relevant technologies, tools, and frameworks, along with the ability to make informed decisions and guide teams Proficiency in Agile frameworks (e.g., Scrum, Kanban) and Agile practices, with the ability to implement Agile principles effectively Proficiency in Agile tools (e.g., JIRA, Confluence) to create and manage dashboards, customise workflows Experience: Minimum of 4 years of experience managing agile teams Knowledge of collaboration tools, such as Jira or Mural etc. Experience of working across culture and diverse teams Desirable cultural and organisational change experience and/or a consultancy or transformation background
Mar 22, 2024
Full time
Job Description The Technical Area Lead will take on a critical role in BA Digital Delivery organisation: you are responsible for overseeing dedicated squads of technical professionals, setting your squad's strategic direction & targets, driving the successful delivery of projects within budget & scope and reporting to the BA Digital or Delivery leadership team. The ideal candidate will possess a strong technical background, exceptional leadership skills and a proven track record in Product delivery roles, with a deep understanding of Agile methodologies. By providing technical guidance, facilitating communication between your squads and leadership and continually refining processes, you empower your team and deliver cutting-edge solutions that meet and exceed our customers' expectations. Accountabilities Lead and manage dedicated squads within a Product area/family, providing direction, mentorship and guidance to ensure successful deliveries and foster a collaborative and innovative team culture, promoting knowledge sharing and skill development Share ownership of defining Product objectives jointly with business, including defining overall objectives of the squads along with Principal PTAMs (from BA Digital) and Technical Leads who are business owners (from BA Businesses), utilising Agile frameworks, such as Scrum or Kanban, through cross-collaboration across squads Collaborate with PTAMs across Delivery and other BA Digital cross-functional teams to align technical efforts with product goals and ensure roadmaps strike the right balance between business delivery, technology enablement and operations work in terms of scope, timeline and budget Ensure the highest standards of quality and consistency in technical deliverables by implementing best practices, quality control processes and code reviews Identify potential project risks and develop mitigation strategies to minimise disruption and ensure Product success while applying Agile risk management principles Lead and participate in retrospective sessions to identify areas for improvement in processes, workflows, and technical practices Lead and manage financial management activities, such as finance reviews, capex utilisation and squad/team budgets tracking, collaborating with finance teams to ensure accurate financial reporting and squads adhere to budgets Leverage your deep technical knowledge and data to make informed decisions, guide the squad in addressing complex technical challenges and stay up to date with industry trends and emerging technologies to provide valuable insights and recommendations Manage and evolve the roadmap to ensure a healthy balance between BAU-type maintenance work to uphold stable operations and the initiation of new, innovative projects, driving forward organisational goals and prioritising tasks, aligning resources, and ensuring timely delivery while fostering a culture of continuous improvement and operational excellence Act as a liaison between the squads and the BA Digital leadership team, providing regular updates on squad progress, challenges & opportunities and presenting reports on key performance indicators, technical achievements and learnings of the squad Serve as a pivotal communicator between technical teams and business stakeholders, translating complex technical concepts, findings, and analyses into clear, understandable, and actionable insights for non-technical audiences, ensuring seamless collaboration and informed decision-making Exhibit strong leadership skills by fostering a positive, collaborative, and inclusive team environment, mentoring and developing staff, specifically PTAMs to achieve their full potential by providing coaching and mentorship in areas of technical expertise to share best practices and improve processes, workflows and technical practices as well as leadership practices and people development strategies Demonstrate exceptional interpersonal and communication skills, ensuring clear and effective communication across all levels of the organisation, facilitating cross-functional collaboration, and building strong relationships with both internal teams and external stakeholders Showcase a high degree of emotional intelligence, adapting to different personalities and situations, understanding and valuing diverse perspectives, and promoting a culture of respect and understanding within the team and the broader organisation This role may require some travel and working from multiple sites/locations within UK and internationally. You must be willing and able to travel to participate in meetings, workshops and other related activities. Qualifications Bachelor's or Master's degree in a related technical field or relevant experience Certification in agile methodologies such as Certified ScrumMaster (CSM),SAFe Agilist or SAFe Program Consultant (SPC) could be an advantage depending on the assigned area, desired (not mandatory) Skills: Strong leadership skills to build and motivate high-performing teams, fostering collaboration and innovation within the squad Exceptional communication and interpersonal skills Strong project management and organisational skills to ensure the successful delivery of projects on time, within scope, and within budget Strong understanding of relevant technologies, tools, and frameworks, along with the ability to make informed decisions and guide teams Proficiency in Agile frameworks (e.g., Scrum, Kanban) and Agile practices, with the ability to implement Agile principles effectively Proficiency in Agile tools (e.g., JIRA, Confluence) to create and manage dashboards, customise workflows Experience: Minimum of 4 years of experience managing agile teams Knowledge of collaboration tools, such as Jira or Mural etc. Experience of working across culture and diverse teams Desirable cultural and organisational change experience and/or a consultancy or transformation background
Reporting Line: Head of Digital Experience & Innovation Contract Type: Permanent Location: Wood Street, London Closing Date: 5th April 2024 What to expect We have a great new role in our Digital Experience team, as a Senior UX Designer. You will be responsible for defining and designing the customer experience of products and services within the business. You'll thrive solving real-world, complex problems for customers, and be ambitions and passionate about designs role in creating products and services that customers love. You will be working closely with Product Managers, Researchers, Visual Designers, Developers, and technology teams to enhance the customer experience, driving both acquisition and engagement in the process to aid commercial success for Post Office Limited & enhance remuneration for Postmasters. As well as interacting with your direct peers in the CX department, you'll be pulling-in key stakeholders from across the business to support in workshopping and blueprinting of their products and services. You'll draw on your senior experience to support and mentor other designers, and provide the necessary scrutiny to ensure Post Office's design and experience standards are upheld. What we can do for you Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes: 27.5 days annual leave that increases with tenure Up to 18% individual performance-based incentive scheme Car allowance Generous pension contribution Life assurance Income protection after 12 months service Full support from our employee assistance programme and access to our employee benefits platform Ever-evolving learning and development opportunities Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all. What you'll need to succeed Demonstrable experience working as a Senior UX Designer on end-to-end journeys for digital products and services, and across the customer lifecycle, with a strong understanding of user-centred, service, and design thinking methodologies Experience ideating, designing, and creating service standards for experiences across the customer lifecycle, in digital, retail, CRM, and contact centres Ability to own a project's design activities from initial discovery through to delivery, with support from Design Lead and Head of User Experience & Design Possess a passion for all things design and all things customer Demonstrable ability to implement design and show return on investment Proficient skills in prototyping and mapping tools to varying levels of fidelity (e.g. Figma, Axure, InVision, Sketch, Marvel, Adobe CC) Senior experience in interaction design Deep understanding of experience architecture, with demonstratable experience identifying and interpreting complex problems, and mapping the processes and outputs Ability to iterate quickly and refine solutions, while rationalising decisions against business requirements Proven experience of using data and insight to influence design decisions Motivated self-starter; problem solver who enjoys creating something new Planning, organisational, and time management skills, with the ability to manage and prioritise own workload A strong portfolio demonstrating design thinking, with examples of product design and experience across the customer lifecycle Strong understanding of accessibility standards (PSBAR understanding is also beneficial) Experience of working in an Agile/Scrum environment About us Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change. Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.
Mar 22, 2024
Full time
Reporting Line: Head of Digital Experience & Innovation Contract Type: Permanent Location: Wood Street, London Closing Date: 5th April 2024 What to expect We have a great new role in our Digital Experience team, as a Senior UX Designer. You will be responsible for defining and designing the customer experience of products and services within the business. You'll thrive solving real-world, complex problems for customers, and be ambitions and passionate about designs role in creating products and services that customers love. You will be working closely with Product Managers, Researchers, Visual Designers, Developers, and technology teams to enhance the customer experience, driving both acquisition and engagement in the process to aid commercial success for Post Office Limited & enhance remuneration for Postmasters. As well as interacting with your direct peers in the CX department, you'll be pulling-in key stakeholders from across the business to support in workshopping and blueprinting of their products and services. You'll draw on your senior experience to support and mentor other designers, and provide the necessary scrutiny to ensure Post Office's design and experience standards are upheld. What we can do for you Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes: 27.5 days annual leave that increases with tenure Up to 18% individual performance-based incentive scheme Car allowance Generous pension contribution Life assurance Income protection after 12 months service Full support from our employee assistance programme and access to our employee benefits platform Ever-evolving learning and development opportunities Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all. What you'll need to succeed Demonstrable experience working as a Senior UX Designer on end-to-end journeys for digital products and services, and across the customer lifecycle, with a strong understanding of user-centred, service, and design thinking methodologies Experience ideating, designing, and creating service standards for experiences across the customer lifecycle, in digital, retail, CRM, and contact centres Ability to own a project's design activities from initial discovery through to delivery, with support from Design Lead and Head of User Experience & Design Possess a passion for all things design and all things customer Demonstrable ability to implement design and show return on investment Proficient skills in prototyping and mapping tools to varying levels of fidelity (e.g. Figma, Axure, InVision, Sketch, Marvel, Adobe CC) Senior experience in interaction design Deep understanding of experience architecture, with demonstratable experience identifying and interpreting complex problems, and mapping the processes and outputs Ability to iterate quickly and refine solutions, while rationalising decisions against business requirements Proven experience of using data and insight to influence design decisions Motivated self-starter; problem solver who enjoys creating something new Planning, organisational, and time management skills, with the ability to manage and prioritise own workload A strong portfolio demonstrating design thinking, with examples of product design and experience across the customer lifecycle Strong understanding of accessibility standards (PSBAR understanding is also beneficial) Experience of working in an Agile/Scrum environment About us Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change. Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.