Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work. We are looking for an IAM Architect to design, deploy, configure, and implement its leading Identity Governance (IGA) solution based on customer requirements. As an expert in deploying Identity Governance solutions, the primary responsibility will be to deploy a solution to meet customer requirements. Desirable exposure: Application, data and infrastructure governance, experience with legacy on-premise or modern cloud IGA offerings, leadership exposure managing teams of 4+ developers, hands-on development, customization and solution experience on one or more Identity Management solution suite, depth of understanding in Identity Management and Governance use cases, etc. The Lead Consultant/Architect will adopt a leading role in large Identity Governance and Administration projects across EMEA. You will be responsible for the overall design and implementation work using Saviynt and will require skills in IT, Business process automation and Security Compliance standards. The Consultant is expected to lead and coordinate all delivery efforts including defining project scope, assessment of current implementation, defining project structure, technical design, implementation, operations etc. As a leader in the team, you will need to provide support and knowledge transfer to other team members by using every person strengths and helping them to develop. Main responsibility is to deliver quality work, to high standards and on time. WHAT YOU WILL BE DOING Advise Saviynt's Customers and Partners by providing technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation of Saviynt Enterprise Identity Cloud (EIC) Responsible for analyzing and translating business requirements into technical design Advocate time to value by adopting industry standard use cases and solutions that are supported out of the box by the Saviynt EIC platform Drive customer health by reviewing and remediating the core configurations of the Saviynt implementation that does not align with the Saviynt best practices Engage with client architects to build Identity roadmap that focuses on short term and long term outcomes and leads to stronger adoption of Saviynt EIC platform Conduct research and use knowledge of competitive solutions to effectively address and dispel customer objections Build repeatable artifacts, share learnings with the rest of the team, perform peer reviews and provide thought leadership Resolve technical issues through debugging, research, and investigation Ensures delivery of high-quality product on time and within budget Provide technical oversight and direction to mid-level and junior Engineers Train and Groom top talent to be experts in technology and IAM in general WHAT YOU BRING Bachelor's degree or an equivalent experience 6+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products Thorough domain knowledge on the below areas of IAG User Lifecycle Management, Provisioning, and Reconciliation Auditing, Reporting and user activity Monitoring Access Certification SOD Cloud Security Hands on experience with one or more programming languages like Java/J2EE and strong knowledge of RDBMS, SQL and Elastic Search Knowledge of Web Services (REST/SOAP), Directories, etc. Experience in Unix Shell/Perl scripting, Batch Jobs Direct customer interaction and management skills Experience with RFP responses and proposals Strong technical presentation and communication skills, both verbal and written Must be able to thrive in a fast-paced, high energy environment Ability to work independently, adapt quickly, and maintain a positive attitude Good to have Knowledge of security/authorization model of popular enterprise and SaaS applications like SAP, Oracle EBS, Salesforce, Box, etc. Startup/ Consulting Experience Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Mar 25, 2024
Full time
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work. We are looking for an IAM Architect to design, deploy, configure, and implement its leading Identity Governance (IGA) solution based on customer requirements. As an expert in deploying Identity Governance solutions, the primary responsibility will be to deploy a solution to meet customer requirements. Desirable exposure: Application, data and infrastructure governance, experience with legacy on-premise or modern cloud IGA offerings, leadership exposure managing teams of 4+ developers, hands-on development, customization and solution experience on one or more Identity Management solution suite, depth of understanding in Identity Management and Governance use cases, etc. The Lead Consultant/Architect will adopt a leading role in large Identity Governance and Administration projects across EMEA. You will be responsible for the overall design and implementation work using Saviynt and will require skills in IT, Business process automation and Security Compliance standards. The Consultant is expected to lead and coordinate all delivery efforts including defining project scope, assessment of current implementation, defining project structure, technical design, implementation, operations etc. As a leader in the team, you will need to provide support and knowledge transfer to other team members by using every person strengths and helping them to develop. Main responsibility is to deliver quality work, to high standards and on time. WHAT YOU WILL BE DOING Advise Saviynt's Customers and Partners by providing technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation of Saviynt Enterprise Identity Cloud (EIC) Responsible for analyzing and translating business requirements into technical design Advocate time to value by adopting industry standard use cases and solutions that are supported out of the box by the Saviynt EIC platform Drive customer health by reviewing and remediating the core configurations of the Saviynt implementation that does not align with the Saviynt best practices Engage with client architects to build Identity roadmap that focuses on short term and long term outcomes and leads to stronger adoption of Saviynt EIC platform Conduct research and use knowledge of competitive solutions to effectively address and dispel customer objections Build repeatable artifacts, share learnings with the rest of the team, perform peer reviews and provide thought leadership Resolve technical issues through debugging, research, and investigation Ensures delivery of high-quality product on time and within budget Provide technical oversight and direction to mid-level and junior Engineers Train and Groom top talent to be experts in technology and IAM in general WHAT YOU BRING Bachelor's degree or an equivalent experience 6+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products Thorough domain knowledge on the below areas of IAG User Lifecycle Management, Provisioning, and Reconciliation Auditing, Reporting and user activity Monitoring Access Certification SOD Cloud Security Hands on experience with one or more programming languages like Java/J2EE and strong knowledge of RDBMS, SQL and Elastic Search Knowledge of Web Services (REST/SOAP), Directories, etc. Experience in Unix Shell/Perl scripting, Batch Jobs Direct customer interaction and management skills Experience with RFP responses and proposals Strong technical presentation and communication skills, both verbal and written Must be able to thrive in a fast-paced, high energy environment Ability to work independently, adapt quickly, and maintain a positive attitude Good to have Knowledge of security/authorization model of popular enterprise and SaaS applications like SAP, Oracle EBS, Salesforce, Box, etc. Startup/ Consulting Experience Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Position Title: Salesforce Integration Developer Are you ready to unleash your full potential? We're looking for individuals who are passionate about technology to contribute to our mission of becoming the leading payments company worldwide. About the Team: The Salesforce team in North America serves Sales & Service users within the Payments division of our company. The team comprises product managers, architects, technical leads, and software engineers responsible for developing and deploying Salesforce applications, as well as integrating other applications in the ecosystem, such as Oracle CPQ, DocuSign, and Apttus. Key Responsibilities: Analyze requirements and translate them into technical solutions Develop a solid technical architecture and system design Break down complex technical designs into manageable elements Oversee work assigned to offshore technical resources Design, build, and test applications, ensuring high-quality delivery Collaborate with product managers and users to define system requirements Participate in software design meetings and provide technical insights Prepare technical specifications and documentation for installations and maintenance Deliver presentations to technical and business stakeholders Essential: 5+ years of Salesforce Lightning experience 5+ years of REST/SOAP webservice development experience 5 + years of Salesforce Apex development experience Qualifications: Strong understanding of end-to-end systems development life cycles, preferably using SAFe Agile methodology Minimum 5 years of experience in Salesforce development with PD-I certification (PD-2 preferred) Proficiency in Lightning (LWC/Aura), Flows, Process Builder & Workflows Experience with SOAP/REST API integrations, SOQL queries, Apex Class, Triggers, and JavaScript Familiarity with field-level security, profiles, sharing rules, and audit trails Experience with Managed and Unmanaged Packages Knowledge of Streaming API, Change Data Capture, or Platform Events is a plus Familiarity with GITHUB and integration with Oracle CPQ, Apttus CPQ, or DocuSign is desirable Understanding of software industry standards (ISO, CMM, Six Sigma) and financial regulations is advantageous Excellent communication skills, both verbal and written, with the ability to engage with various audiences Strong analytical, problem-solving, and time management skills Positive attitude, strong work ethic, and responsiveness to internal and external stakeholders What We Offer: Competitive salary and benefits package Opportunities for career development and growth Exposure to challenging and relevant issues in the payment industry Time to engage in charitable activities and contribute to the community If you're ready to take on this exciting opportunity, apply now and join our clients dynamic team!
Mar 22, 2024
Full time
Position Title: Salesforce Integration Developer Are you ready to unleash your full potential? We're looking for individuals who are passionate about technology to contribute to our mission of becoming the leading payments company worldwide. About the Team: The Salesforce team in North America serves Sales & Service users within the Payments division of our company. The team comprises product managers, architects, technical leads, and software engineers responsible for developing and deploying Salesforce applications, as well as integrating other applications in the ecosystem, such as Oracle CPQ, DocuSign, and Apttus. Key Responsibilities: Analyze requirements and translate them into technical solutions Develop a solid technical architecture and system design Break down complex technical designs into manageable elements Oversee work assigned to offshore technical resources Design, build, and test applications, ensuring high-quality delivery Collaborate with product managers and users to define system requirements Participate in software design meetings and provide technical insights Prepare technical specifications and documentation for installations and maintenance Deliver presentations to technical and business stakeholders Essential: 5+ years of Salesforce Lightning experience 5+ years of REST/SOAP webservice development experience 5 + years of Salesforce Apex development experience Qualifications: Strong understanding of end-to-end systems development life cycles, preferably using SAFe Agile methodology Minimum 5 years of experience in Salesforce development with PD-I certification (PD-2 preferred) Proficiency in Lightning (LWC/Aura), Flows, Process Builder & Workflows Experience with SOAP/REST API integrations, SOQL queries, Apex Class, Triggers, and JavaScript Familiarity with field-level security, profiles, sharing rules, and audit trails Experience with Managed and Unmanaged Packages Knowledge of Streaming API, Change Data Capture, or Platform Events is a plus Familiarity with GITHUB and integration with Oracle CPQ, Apttus CPQ, or DocuSign is desirable Understanding of software industry standards (ISO, CMM, Six Sigma) and financial regulations is advantageous Excellent communication skills, both verbal and written, with the ability to engage with various audiences Strong analytical, problem-solving, and time management skills Positive attitude, strong work ethic, and responsiveness to internal and external stakeholders What We Offer: Competitive salary and benefits package Opportunities for career development and growth Exposure to challenging and relevant issues in the payment industry Time to engage in charitable activities and contribute to the community If you're ready to take on this exciting opportunity, apply now and join our clients dynamic team!
Position Title: Salesforce Integration Developer Are you ready to unleash your full potential? We're looking for individuals who are passionate about technology to contribute to our mission of becoming the leading payments company worldwide. About the Team: The Salesforce team in North America serves Sales & Service users within the Payments division of our company. The team comprises product managers, architects, technical leads, and software engineers responsible for developing and deploying Salesforce applications, as well as integrating other applications in the ecosystem, such as Oracle CPQ, DocuSign, and Apttus. Key Responsibilities: Analyze requirements and translate them into technical solutions Develop a solid technical architecture and system design Break down complex technical designs into manageable elements Oversee work assigned to offshore technical resources Design, build, and test applications, ensuring high-quality delivery Collaborate with product managers and users to define system requirements Participate in software design meetings and provide technical insights Prepare technical specifications and documentation for installations and maintenance Deliver presentations to technical and business stakeholders Essential: 5+ years of Salesforce Lightning experience 5+ years of REST / SOAP webservice development experience 5 + years of Salesforce Apex development experience Qualifications: Strong understanding of end-to-end systems development life cycles, preferably using SAFe Agile methodology Minimum 5 years of experience in Salesforce development with PD-I certification (PD-2 preferred) Proficiency in Lightning (LWC / Aura), Flows, Process Builder & Workflows Experience with SOAP/REST API integrations, SOQL queries, Apex Class, Triggers, and JavaScript Familiarity with field-level security, profiles, sharing rules, and audit trails Experience with Managed and Unmanaged Packages Knowledge of Streaming API, Change Data Capture, or Platform Events is a plus Familiarity with GITHUB and integration with Oracle CPQ, Apttus CPQ, or DocuSign is desirable Understanding of software industry standards (ISO, CMM, Six Sigma) and financial regulations is advantageous Excellent communication skills, both verbal and written, with the ability to engage with various audiences Strong analytical, problem-solving, and time management skills Positive attitude, strong work ethic, and responsiveness to internal and external stakeholders What We Offer: Competitive salary and benefits package Opportunities for career development and growth Exposure to challenging and relevant issues in the payment industry Time to engage in charitable activities and contribute to the community If you're ready to take on this exciting opportunity, apply now and join our clients dynamic team!
Mar 22, 2024
Full time
Position Title: Salesforce Integration Developer Are you ready to unleash your full potential? We're looking for individuals who are passionate about technology to contribute to our mission of becoming the leading payments company worldwide. About the Team: The Salesforce team in North America serves Sales & Service users within the Payments division of our company. The team comprises product managers, architects, technical leads, and software engineers responsible for developing and deploying Salesforce applications, as well as integrating other applications in the ecosystem, such as Oracle CPQ, DocuSign, and Apttus. Key Responsibilities: Analyze requirements and translate them into technical solutions Develop a solid technical architecture and system design Break down complex technical designs into manageable elements Oversee work assigned to offshore technical resources Design, build, and test applications, ensuring high-quality delivery Collaborate with product managers and users to define system requirements Participate in software design meetings and provide technical insights Prepare technical specifications and documentation for installations and maintenance Deliver presentations to technical and business stakeholders Essential: 5+ years of Salesforce Lightning experience 5+ years of REST / SOAP webservice development experience 5 + years of Salesforce Apex development experience Qualifications: Strong understanding of end-to-end systems development life cycles, preferably using SAFe Agile methodology Minimum 5 years of experience in Salesforce development with PD-I certification (PD-2 preferred) Proficiency in Lightning (LWC / Aura), Flows, Process Builder & Workflows Experience with SOAP/REST API integrations, SOQL queries, Apex Class, Triggers, and JavaScript Familiarity with field-level security, profiles, sharing rules, and audit trails Experience with Managed and Unmanaged Packages Knowledge of Streaming API, Change Data Capture, or Platform Events is a plus Familiarity with GITHUB and integration with Oracle CPQ, Apttus CPQ, or DocuSign is desirable Understanding of software industry standards (ISO, CMM, Six Sigma) and financial regulations is advantageous Excellent communication skills, both verbal and written, with the ability to engage with various audiences Strong analytical, problem-solving, and time management skills Positive attitude, strong work ethic, and responsiveness to internal and external stakeholders What We Offer: Competitive salary and benefits package Opportunities for career development and growth Exposure to challenging and relevant issues in the payment industry Time to engage in charitable activities and contribute to the community If you're ready to take on this exciting opportunity, apply now and join our clients dynamic team!
LOCATION: Remote, Training in Towcester TYPE: Full Time, Permanent SALARY: up to £40,000 REFERENCE NO: 1758 About the Role : We have an exciting new Engineering Support Technician role that we are working on for a global engineering company who are the world's leading intralogistics solutions provider. Our client offers an array of benefits to include: Competitive salary Remote working (Training in Towcester) 25 days holiday + bank holidays Clear routes of progression Enhanced company pension And much more As the Engineering Support Technician you will be responsible for the coordination, organisation and monitoring of service activities. Focusing on the whole cycle of maintenance deployment in line with customer satisfaction and SLA. Your main responsibilities will include: Planning, dispatching and managing service engineers including providing documents required for the service Liasing between customers and the service team Supporting technical investigations and completing technical preparation Evaluating and processing CMMS reports, triggering further action if needed Monitoring compliance with quality management, risk assessments, occupational safety regulations and technical requirements Commissioning of services for external subcontractors with corresponding invoice verification Billing chargeable services Requirements : As the Engineering Support Technician you will need: Technical background knowledge of automation or engineering Understanding of maintenance processes Advanced skills with MS Office, Salesforce and planning tools Basic commercial awareness and business knowledge Advanced Polish speaking is desirable About Us: Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
Mar 22, 2024
Full time
LOCATION: Remote, Training in Towcester TYPE: Full Time, Permanent SALARY: up to £40,000 REFERENCE NO: 1758 About the Role : We have an exciting new Engineering Support Technician role that we are working on for a global engineering company who are the world's leading intralogistics solutions provider. Our client offers an array of benefits to include: Competitive salary Remote working (Training in Towcester) 25 days holiday + bank holidays Clear routes of progression Enhanced company pension And much more As the Engineering Support Technician you will be responsible for the coordination, organisation and monitoring of service activities. Focusing on the whole cycle of maintenance deployment in line with customer satisfaction and SLA. Your main responsibilities will include: Planning, dispatching and managing service engineers including providing documents required for the service Liasing between customers and the service team Supporting technical investigations and completing technical preparation Evaluating and processing CMMS reports, triggering further action if needed Monitoring compliance with quality management, risk assessments, occupational safety regulations and technical requirements Commissioning of services for external subcontractors with corresponding invoice verification Billing chargeable services Requirements : As the Engineering Support Technician you will need: Technical background knowledge of automation or engineering Understanding of maintenance processes Advanced skills with MS Office, Salesforce and planning tools Basic commercial awareness and business knowledge Advanced Polish speaking is desirable About Us: Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
Job Title: Site Reliability Engineer Location: Hybrid with onsite requirements in London as and when required Contract Length: Six Months Role Summary Our client has chosen to do something incredible. They are totally transforming their business and building our future on smoke-free products that are a better choice than continued smoking. Ultimately we want to stop selling cigarettes for good and as soon as possible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. We are looking for world-class Site Reliability Engineer with experience in developing processes, tools and automation for managing distributed systems in production environments. Our team combines software and systems engineering with system administration practices to develop creative engineering solutions to operations problems. We are expecting our SREs to live and breathe customer solutions. Our technology footprint is large and unwiedly and needs to be consolidated, managed, automated and simplified - our constant optimization of it is of huge importance. The delivery team comprises Site Reliability Engineers and DevOps Engineers to help crafting solutions that will delight our markets, regions, functions and ultimately, our consumers. The team interact very closely with our vendor population, especially Amazon Web Services, Salesforce, Adobe and SAP) to deliver change to the technology estate and integrate technology where vendors are less mature. This position is an integral member of the wider technology function and will be highly visible, work across multiple teams to deliver reliable solutions and drive both efficiency and effectiveness. It is essential that the role holder is a highly collaborative individual. We are seeking individuals that enjoy automating and reducing manual work - quality and time to market is important to us so it's key that we have people who truly believe in this direction. TECHNICAL REQUIREMENTS: Proficiency in coding/scripting languages such as Python, Java, or Go, utilized for automating deployment, configuration, management, and monitoring processes. Strong understanding and practical experience with observability/monitoring tooling like New Relic, Dynatrace, or Splunk. Ability to define and create monitors/alerts at both infrastructure and application layers. Demonstrated automation skills, showcasing how you've applied automation to solve problems and reduce manual effort and activity. Knowledge of distributed computing and cloud-native applications, including proficiency in AWS, Terraform, ELK stack (including monitoring tools as mentioned), PagerDuty/OpsGenie or similar, and Jenkins. NON-TECHNICAL REQUIREMENTS: Awareness of Site Reliability Engineering (SRE) principles, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets. Understanding of development and operations models, with a holistic view of monitoring systems and processes. Experience working in Agile environments, with the ability to adapt to changing requirements and priorities. OTHER DESIRABLE SKILLS: Exceptional problem-solving skills with an investigative mindset, capable of identifying root causes and implementing effective solutions. Strong collaboration skills, able to work effectively with cross-functional teams to achieve common goals. WHAT WE OFFER Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join my client and you too can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress. Take pride in delivering our promise to society: to improve the lives of a billion smokers. THE CLIENT IS AN EQUAL OPPORTUNITY EMPLOYER We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Mar 22, 2024
Contractor
Job Title: Site Reliability Engineer Location: Hybrid with onsite requirements in London as and when required Contract Length: Six Months Role Summary Our client has chosen to do something incredible. They are totally transforming their business and building our future on smoke-free products that are a better choice than continued smoking. Ultimately we want to stop selling cigarettes for good and as soon as possible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. We are looking for world-class Site Reliability Engineer with experience in developing processes, tools and automation for managing distributed systems in production environments. Our team combines software and systems engineering with system administration practices to develop creative engineering solutions to operations problems. We are expecting our SREs to live and breathe customer solutions. Our technology footprint is large and unwiedly and needs to be consolidated, managed, automated and simplified - our constant optimization of it is of huge importance. The delivery team comprises Site Reliability Engineers and DevOps Engineers to help crafting solutions that will delight our markets, regions, functions and ultimately, our consumers. The team interact very closely with our vendor population, especially Amazon Web Services, Salesforce, Adobe and SAP) to deliver change to the technology estate and integrate technology where vendors are less mature. This position is an integral member of the wider technology function and will be highly visible, work across multiple teams to deliver reliable solutions and drive both efficiency and effectiveness. It is essential that the role holder is a highly collaborative individual. We are seeking individuals that enjoy automating and reducing manual work - quality and time to market is important to us so it's key that we have people who truly believe in this direction. TECHNICAL REQUIREMENTS: Proficiency in coding/scripting languages such as Python, Java, or Go, utilized for automating deployment, configuration, management, and monitoring processes. Strong understanding and practical experience with observability/monitoring tooling like New Relic, Dynatrace, or Splunk. Ability to define and create monitors/alerts at both infrastructure and application layers. Demonstrated automation skills, showcasing how you've applied automation to solve problems and reduce manual effort and activity. Knowledge of distributed computing and cloud-native applications, including proficiency in AWS, Terraform, ELK stack (including monitoring tools as mentioned), PagerDuty/OpsGenie or similar, and Jenkins. NON-TECHNICAL REQUIREMENTS: Awareness of Site Reliability Engineering (SRE) principles, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets. Understanding of development and operations models, with a holistic view of monitoring systems and processes. Experience working in Agile environments, with the ability to adapt to changing requirements and priorities. OTHER DESIRABLE SKILLS: Exceptional problem-solving skills with an investigative mindset, capable of identifying root causes and implementing effective solutions. Strong collaboration skills, able to work effectively with cross-functional teams to achieve common goals. WHAT WE OFFER Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join my client and you too can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress. Take pride in delivering our promise to society: to improve the lives of a billion smokers. THE CLIENT IS AN EQUAL OPPORTUNITY EMPLOYER We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Cloud Customer Care Solution Architect Location: Birmingham Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skill sets & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture Cloud First backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be a leader in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our commitment to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture thatthrives on shared success, diverse ways of thinking & enables boundaryless opportunitiesthat candrive your career in new & exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training & a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance & 3 extra days leave per year for charitable work of your choice! Flexibility & mobility are required to deliver this role as there will be requirements to spend time onsite with our clients & partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. We combine unmatched experience & specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology & Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance & create lasting value across their enterprises. Visit us at Closing Date for Applications 30/04/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
Sep 24, 2022
Full time
Cloud Customer Care Solution Architect Location: Birmingham Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skill sets & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture Cloud First backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be a leader in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our commitment to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture thatthrives on shared success, diverse ways of thinking & enables boundaryless opportunitiesthat candrive your career in new & exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training & a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance & 3 extra days leave per year for charitable work of your choice! Flexibility & mobility are required to deliver this role as there will be requirements to spend time onsite with our clients & partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. We combine unmatched experience & specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology & Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance & create lasting value across their enterprises. Visit us at Closing Date for Applications 30/04/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
Cloud Customer Care Solution Architect Location: Manchester Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code.
Sep 24, 2022
Full time
Cloud Customer Care Solution Architect Location: Manchester Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code.
Cloud Customer Care Solution Architect Location: Glasgow Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. Locations Edinburgh,Glasgow
Sep 24, 2022
Full time
Cloud Customer Care Solution Architect Location: Glasgow Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. Locations Edinburgh,Glasgow
Cloud DevOps Engineer - Permanent Our client, a well-known, national provider of regulatory governance across the Financial Services market and one of the foremost authorities in the provision of these services and in the throes of wide reaching digital transformation and are looking to improve their current operations across the UK. As a leading regulatory body in their market, they are now looking for a Cloud DevOps Engineer to join their team ASAP. As a Cloud DevOps Engineer you will be responsible for the building and operation of new cloud services with a focus on Salesforce & MS Dynamics 365 cloud infrastructure, as well the maintenance of platforms in accordance with the clients design and principles. This role will require continuous testing, defining and improvement of the new environments, frameworks, and procedures to optimise platforms and processes in support of Software Engineering deliverables. This an exciting opportunity to join a supportive team with a focus on tackling a challenging, interesting and varied portfolio of work. The chosen candidate will have access to the latest tools and technologies necessary to innovate and contribute as well as shape best practices and procedures. Responsibilities Introducing new cloud infrastructure services, partnering Software Engineers and Solution Architects, as well as Product teams Working on the optimisation of Salesforce platforms and services Operation and maintenance of cloud platforms (AWS) Testing changes to new environments to ensure their quality Defining best practices, frameworks, procedures and processes Using other technologies such as Jira, Git, Jenkins, ETC, Datadog and more Criteria Proven experience working in DevOps teams, supporting platforms such as Salesforce or Microsoft Dynamix265, as well as broader cloud infrastructure Hands on experience using collaboration tools with Kanban and Scrum teams CI/CD automation Proven experience with AWS or another leading Cloud services provider Strong problem solving skills; identifying root cause and preventative measures This is a fantastic opportunity to join a leading regulatory and to work within a highly innovative and progressive Technology environment which is well funded and pushing hard to deliver best in class services to its users Please get in touch with me to have a confidential discussion or contact (see below)
Nov 05, 2021
Full time
Cloud DevOps Engineer - Permanent Our client, a well-known, national provider of regulatory governance across the Financial Services market and one of the foremost authorities in the provision of these services and in the throes of wide reaching digital transformation and are looking to improve their current operations across the UK. As a leading regulatory body in their market, they are now looking for a Cloud DevOps Engineer to join their team ASAP. As a Cloud DevOps Engineer you will be responsible for the building and operation of new cloud services with a focus on Salesforce & MS Dynamics 365 cloud infrastructure, as well the maintenance of platforms in accordance with the clients design and principles. This role will require continuous testing, defining and improvement of the new environments, frameworks, and procedures to optimise platforms and processes in support of Software Engineering deliverables. This an exciting opportunity to join a supportive team with a focus on tackling a challenging, interesting and varied portfolio of work. The chosen candidate will have access to the latest tools and technologies necessary to innovate and contribute as well as shape best practices and procedures. Responsibilities Introducing new cloud infrastructure services, partnering Software Engineers and Solution Architects, as well as Product teams Working on the optimisation of Salesforce platforms and services Operation and maintenance of cloud platforms (AWS) Testing changes to new environments to ensure their quality Defining best practices, frameworks, procedures and processes Using other technologies such as Jira, Git, Jenkins, ETC, Datadog and more Criteria Proven experience working in DevOps teams, supporting platforms such as Salesforce or Microsoft Dynamix265, as well as broader cloud infrastructure Hands on experience using collaboration tools with Kanban and Scrum teams CI/CD automation Proven experience with AWS or another leading Cloud services provider Strong problem solving skills; identifying root cause and preventative measures This is a fantastic opportunity to join a leading regulatory and to work within a highly innovative and progressive Technology environment which is well funded and pushing hard to deliver best in class services to its users Please get in touch with me to have a confidential discussion or contact (see below)
Hi {firstName}, My client, a leading global technology organisation, is currently in the market for 2 Senior Data Engineers to come on board to build infrastructure and solutions for the management and organisation of the businesses data. In order to succeed in this role, you will be required to gather requirements from stakeholders, design data structures and data models, design and build data pipelines and understand how to build secure, scalable, efficient solutions. Responsibilities will include; - Build and maintain robust, scalable, automated cloud-based data pipelines - Recommend ways to improve data reliability, efficiency and quality - Partake in cross team code reviews to ensure all solutions developed meet required standards - Analyse source systems, define underlying data sources and transformation requirements, design suitable data models and document the design/specifications - Provide insight into the changing data environment, data processing, data storage and utilisation requirements for the business. Essentials: - Have solid experience working in a Big Data ecosystem processing data - including file systems, data structures, automation etc. - Well versed in working within cloud data - including design and implementation - Ideally in GCP but would consider other cloud platforms. (AWS) - A deep understanding of Python and SQL - Well versed in developing data pipelines with tools such as Apache Airflow or GCP Composer - Good experience in implementing ETL (or ELT) - Knowledge of CI\CD best practices. Desirables: - Experience with Terraform - Experience of developing ETL or ELT using Apache Beam, GCP Dataflow, Apache Spark or GCP Dataproc - Any knowledge of Salesforce The role is paying between £75k - £85k per annum and is fully remote. If you are interested in hearing more, please apply for the role and I will be in touch. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Oct 07, 2021
Full time
Hi {firstName}, My client, a leading global technology organisation, is currently in the market for 2 Senior Data Engineers to come on board to build infrastructure and solutions for the management and organisation of the businesses data. In order to succeed in this role, you will be required to gather requirements from stakeholders, design data structures and data models, design and build data pipelines and understand how to build secure, scalable, efficient solutions. Responsibilities will include; - Build and maintain robust, scalable, automated cloud-based data pipelines - Recommend ways to improve data reliability, efficiency and quality - Partake in cross team code reviews to ensure all solutions developed meet required standards - Analyse source systems, define underlying data sources and transformation requirements, design suitable data models and document the design/specifications - Provide insight into the changing data environment, data processing, data storage and utilisation requirements for the business. Essentials: - Have solid experience working in a Big Data ecosystem processing data - including file systems, data structures, automation etc. - Well versed in working within cloud data - including design and implementation - Ideally in GCP but would consider other cloud platforms. (AWS) - A deep understanding of Python and SQL - Well versed in developing data pipelines with tools such as Apache Airflow or GCP Composer - Good experience in implementing ETL (or ELT) - Knowledge of CI\CD best practices. Desirables: - Experience with Terraform - Experience of developing ETL or ELT using Apache Beam, GCP Dataflow, Apache Spark or GCP Dataproc - Any knowledge of Salesforce The role is paying between £75k - £85k per annum and is fully remote. If you are interested in hearing more, please apply for the role and I will be in touch. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Hi {firstName}, My client, a leading global technology organisation, is currently in the market for 2 Senior Data Engineers to come on board to build infrastructure and solutions for the management and organisation of the businesses data. In order to succeed in this role, you will be required to gather requirements from stakeholders, design data structures and data models, design and build data pipelines and understand how to build secure, scalable, efficient solutions. Responsibilities will include; - Build and maintain robust, scalable, automated cloud-based data pipelines - Recommend ways to improve data reliability, efficiency and quality - Partake in cross team code reviews to ensure all solutions developed meet required standards - Analyse source systems, define underlying data sources and transformation requirements, design suitable data models and document the design/specifications - Provide insight into the changing data environment, data processing, data storage and utilisation requirements for the business. Essentials: - Have solid experience working in a Big Data ecosystem processing data - including file systems, data structures, automation etc. - Well versed in working within cloud data - including design and implementation - Ideally in GCP but would consider other cloud platforms. (AWS) - A deep understanding of Python and SQL - Well versed in developing data pipelines with tools such as Apache Airflow or GCP Composer - Good experience in implementing ETL (or ELT) - Knowledge of CI\CD best practices. Desirables: - Experience with Terraform - Experience of developing ETL or ELT using Apache Beam, GCP Dataflow, Apache Spark or GCP Dataproc - Any knowledge of Salesforce The role is paying between £75k - £85k per annum and is fully remote. If you are interested in hearing more, please apply for the role and I will be in touch. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Oct 07, 2021
Full time
Hi {firstName}, My client, a leading global technology organisation, is currently in the market for 2 Senior Data Engineers to come on board to build infrastructure and solutions for the management and organisation of the businesses data. In order to succeed in this role, you will be required to gather requirements from stakeholders, design data structures and data models, design and build data pipelines and understand how to build secure, scalable, efficient solutions. Responsibilities will include; - Build and maintain robust, scalable, automated cloud-based data pipelines - Recommend ways to improve data reliability, efficiency and quality - Partake in cross team code reviews to ensure all solutions developed meet required standards - Analyse source systems, define underlying data sources and transformation requirements, design suitable data models and document the design/specifications - Provide insight into the changing data environment, data processing, data storage and utilisation requirements for the business. Essentials: - Have solid experience working in a Big Data ecosystem processing data - including file systems, data structures, automation etc. - Well versed in working within cloud data - including design and implementation - Ideally in GCP but would consider other cloud platforms. (AWS) - A deep understanding of Python and SQL - Well versed in developing data pipelines with tools such as Apache Airflow or GCP Composer - Good experience in implementing ETL (or ELT) - Knowledge of CI\CD best practices. Desirables: - Experience with Terraform - Experience of developing ETL or ELT using Apache Beam, GCP Dataflow, Apache Spark or GCP Dataproc - Any knowledge of Salesforce The role is paying between £75k - £85k per annum and is fully remote. If you are interested in hearing more, please apply for the role and I will be in touch. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.