We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Job Opportunity: 3rd Line Engineer Location: Cirencester - Commutable from Swindon, Cheltenham, Gloucester Salary: 35,000- 50,000 Company Background: Join a dynamic team specializing in critical digital solutions and scalable infrastructure. With a focus on innovation and client satisfaction, we provide cutting-edge hardware, software, and cloud-based solutions. Our collaborative work environment encourages creative problem-solving and skill development. The Role: Seeking a skilled 3rd Line Support Engineer for a customer site in Corsham, Wiltshire. This role enhances existing skills, addressing evolving technology needs, with a focus on Windows Server and Virtualization technologies. Regular UK travel offers a unique opportunity to contribute to the success of our clients and organization. Duties & Responsibilities: Proactive Infrastructure Monitoring: Utilize tools such as PRTG and Auvik for continuous server infrastructure monitoring, responding promptly to anomalies and alarms. Technical Escalation: Provide expert resolution to escalated infrastructure queries, addressing hardware-related faults, investigating performance issues, and troubleshooting virtualization challenges. Configuration and Management of Server Environments: Manage diverse server environments, including Windows Server and Linux-based systems, ensuring optimization for performance and security. Planned Preventative Maintenance (PPM): Conduct System Health Checks and Physical Inspections for ongoing infrastructure health and resilience. Project-Based Installation and Deployment: Collaborate on-site for project-based installations and deployments, ensuring seamless integration of new equipment and systems. Key Skills, Experience, Qualifications: Windows server administration (ideally from 2019 onward - Microsoft Certification advantageous) VMware and/or Nutanix configuration and administration, including VMs networking and datastores Windows desktop management/administration (Windows 10) Windows Build and Security Hardening using certified guides (e.g., CI Security, CyberEssentials) Audit and Documentation experience, covering Physical Server Builds, NAS/Storage, Windows Server VM/OS, and Desktop OS configurations Linux Administration Experience (advantageous but not essential) Join a forward-thinking team focused on delivering exceptional solutions. Apply now to elevate your career
Mar 29, 2024
Full time
Job Opportunity: 3rd Line Engineer Location: Cirencester - Commutable from Swindon, Cheltenham, Gloucester Salary: 35,000- 50,000 Company Background: Join a dynamic team specializing in critical digital solutions and scalable infrastructure. With a focus on innovation and client satisfaction, we provide cutting-edge hardware, software, and cloud-based solutions. Our collaborative work environment encourages creative problem-solving and skill development. The Role: Seeking a skilled 3rd Line Support Engineer for a customer site in Corsham, Wiltshire. This role enhances existing skills, addressing evolving technology needs, with a focus on Windows Server and Virtualization technologies. Regular UK travel offers a unique opportunity to contribute to the success of our clients and organization. Duties & Responsibilities: Proactive Infrastructure Monitoring: Utilize tools such as PRTG and Auvik for continuous server infrastructure monitoring, responding promptly to anomalies and alarms. Technical Escalation: Provide expert resolution to escalated infrastructure queries, addressing hardware-related faults, investigating performance issues, and troubleshooting virtualization challenges. Configuration and Management of Server Environments: Manage diverse server environments, including Windows Server and Linux-based systems, ensuring optimization for performance and security. Planned Preventative Maintenance (PPM): Conduct System Health Checks and Physical Inspections for ongoing infrastructure health and resilience. Project-Based Installation and Deployment: Collaborate on-site for project-based installations and deployments, ensuring seamless integration of new equipment and systems. Key Skills, Experience, Qualifications: Windows server administration (ideally from 2019 onward - Microsoft Certification advantageous) VMware and/or Nutanix configuration and administration, including VMs networking and datastores Windows desktop management/administration (Windows 10) Windows Build and Security Hardening using certified guides (e.g., CI Security, CyberEssentials) Audit and Documentation experience, covering Physical Server Builds, NAS/Storage, Windows Server VM/OS, and Desktop OS configurations Linux Administration Experience (advantageous but not essential) Join a forward-thinking team focused on delivering exceptional solutions. Apply now to elevate your career
A fanastic Netzero client based in London is looking for another mid level software engineer to come and join their dynamic team. Great benefits and perks too. This role is 2 days in the office and 3 days WFH, based in Canary Wharf. At least 3 years' experience of coding Python with Django framework At least 3 years' experience with microservices and using related tools - e.g. Docker Docker Compose Kubernetes logstash and using messaging tools e.g. Rabbit MQ Apache Kafka. RESTful API development and management Transactional management. Databases - e.g. SQL PostgreSQL MongoDB and Linux OS. Experience with data science libraries is highly desire As a Full Stack Python Developer, you will be joining a growing team of software engineers, data modelers, and quants. As a team you will design, develop, and maintain the client's digital platform that comprises of multiple applications including settlements tools, forecasting, calculation engines, data portals, and other applications that the business requires to help the UK achieve Net Zero by 2050. You will be working with multiple different project teams covering generation areas such as nuclear, hydrogen, solar, and tidal power. Key Responsibilities This role is very hands-on with coding so you will need to be comfortable getting stuck in. Design highly scalable software solutions to improve functionality and system longevity. Work with technical business analysts and solution architects to fine tune requirements and ensure that wants are feasible and pragmatic and validate development tasks in Jira. Translate designs and wireframes into high quality code. Develop new user-facing features using React.js. Write front-end components using JavaScript, CSS and integrate with back-end Python components (possibly other languages). Develop modules that satisfy the functional and non-functional requirements. Coordinate deployments with Release Manager and monitor for successful integration. Manage design, build, test bug fix prerogatives. Prepare, review and build reusable components and front-end libraries. Build reusable components. Participate in the maintenance and improvement of existing applications. Optimise microservices for maximum performance. Contribute to the wider engineering team. Stay abreast of developments in web applications, analytics, programming languages. Skills Knowledge and Expertise At least 3 years' experience of coding Python and 1+ years using the Django framework. At least 1 year of coding in a front end capacity (preferably React but other languages will be considered) Microservices and using related tools - e.g. Docker, Docker Compose, Kubernetes, logstash and using messaging tools e.g. Rabbit MQ, Apache Kafka. RESTful API development and management, Transactional management. Databases - e.g. SQL, PostgreSQL, MongoDB and Linux OS. Experience with data science libraries is beneficial Performance Tuning. Solid understanding of design patterns and relevant implementation models. Solid understanding of DevOps tooling, GitLab, CI/CD, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services: compute, storage, networking, hybrid connectivity, monitoring/logging, security and IAM. Knowledge of other languages (e.g. C#, C) a plus. Ideally previous experience in electricity and gas utilities sector.
Mar 29, 2024
Full time
A fanastic Netzero client based in London is looking for another mid level software engineer to come and join their dynamic team. Great benefits and perks too. This role is 2 days in the office and 3 days WFH, based in Canary Wharf. At least 3 years' experience of coding Python with Django framework At least 3 years' experience with microservices and using related tools - e.g. Docker Docker Compose Kubernetes logstash and using messaging tools e.g. Rabbit MQ Apache Kafka. RESTful API development and management Transactional management. Databases - e.g. SQL PostgreSQL MongoDB and Linux OS. Experience with data science libraries is highly desire As a Full Stack Python Developer, you will be joining a growing team of software engineers, data modelers, and quants. As a team you will design, develop, and maintain the client's digital platform that comprises of multiple applications including settlements tools, forecasting, calculation engines, data portals, and other applications that the business requires to help the UK achieve Net Zero by 2050. You will be working with multiple different project teams covering generation areas such as nuclear, hydrogen, solar, and tidal power. Key Responsibilities This role is very hands-on with coding so you will need to be comfortable getting stuck in. Design highly scalable software solutions to improve functionality and system longevity. Work with technical business analysts and solution architects to fine tune requirements and ensure that wants are feasible and pragmatic and validate development tasks in Jira. Translate designs and wireframes into high quality code. Develop new user-facing features using React.js. Write front-end components using JavaScript, CSS and integrate with back-end Python components (possibly other languages). Develop modules that satisfy the functional and non-functional requirements. Coordinate deployments with Release Manager and monitor for successful integration. Manage design, build, test bug fix prerogatives. Prepare, review and build reusable components and front-end libraries. Build reusable components. Participate in the maintenance and improvement of existing applications. Optimise microservices for maximum performance. Contribute to the wider engineering team. Stay abreast of developments in web applications, analytics, programming languages. Skills Knowledge and Expertise At least 3 years' experience of coding Python and 1+ years using the Django framework. At least 1 year of coding in a front end capacity (preferably React but other languages will be considered) Microservices and using related tools - e.g. Docker, Docker Compose, Kubernetes, logstash and using messaging tools e.g. Rabbit MQ, Apache Kafka. RESTful API development and management, Transactional management. Databases - e.g. SQL, PostgreSQL, MongoDB and Linux OS. Experience with data science libraries is beneficial Performance Tuning. Solid understanding of design patterns and relevant implementation models. Solid understanding of DevOps tooling, GitLab, CI/CD, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services: compute, storage, networking, hybrid connectivity, monitoring/logging, security and IAM. Knowledge of other languages (e.g. C#, C) a plus. Ideally previous experience in electricity and gas utilities sector.
A leading independent provider of IT Infrastructure Services is looking for a Linux Engineer for a 3-month contract, based in Hatfield (hybrid). As a Linux Engineer, you will play a crucial role in designing, implementing, and maintaining Linux-based systems to support clients' diverse IT environments. You will collaborate with cross-functional teams to deliver scalable, secure, and reliable solutions that meet the evolving needs of various customers. Key Responsibilities: System Design and Implementation: Design, deploy, and maintain Linux-based systems and infrastructure components according to client requirements and industry best practices. Configuration Management: Utilise configuration management tools such as Ansible, Puppet, or Chef to automate system configuration, provisioning, and deployment tasks. Monitoring and Performance Tuning: Implement monitoring solutions and perform proactive performance tuning to ensure optimal system performance, availability, and reliability. Security Hardening: Implement security best practices and perform regular security assessments to identify and address vulnerabilities in Linux systems. Troubleshooting and Issue Resolution: Investigate and resolve complex technical issues related to Linux systems, including performance bottlenecks, system errors, and network connectivity problems. Documentation and Knowledge Sharing: Create and maintain detailed technical documentation, including system architecture diagrams, installation guides, and operational procedures. Share knowledge and expertise with team members to foster continuous learning and improvement. Patch Management: Manage Linux system patches and updates to ensure compliance with security policies and regulatory requirements. Collaboration and Communication: Collaborate effectively with internal teams and external stakeholders to gather requirements, define technical solutions, and provide regular updates on project status and progress. Experience RequiredBachelor's degree in Computer Science, Information Technology, or related field. Solid experience in designing, implementing, and supporting Linux-based systems in enterprise environments. Proficiency in Linux operating systems (e.g. Red Hat Enterprise Linux, CentOS, Ubuntu) and associated technologies. Strong scripting skills (e.g., Shell scripting, Python) for automation and task orchestration. Experience with virtualization technologies such as VMware, KVM, or Xen. Familiarity with containerization technologies (e.g., Docker, Kubernetes) is a plus. Excellent troubleshooting skills and the ability to analyse complex technical issues. Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Relevant certifications (e.g., RHCE, LPIC, CompTIA Linux+) are desirable. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
A leading independent provider of IT Infrastructure Services is looking for a Linux Engineer for a 3-month contract, based in Hatfield (hybrid). As a Linux Engineer, you will play a crucial role in designing, implementing, and maintaining Linux-based systems to support clients' diverse IT environments. You will collaborate with cross-functional teams to deliver scalable, secure, and reliable solutions that meet the evolving needs of various customers. Key Responsibilities: System Design and Implementation: Design, deploy, and maintain Linux-based systems and infrastructure components according to client requirements and industry best practices. Configuration Management: Utilise configuration management tools such as Ansible, Puppet, or Chef to automate system configuration, provisioning, and deployment tasks. Monitoring and Performance Tuning: Implement monitoring solutions and perform proactive performance tuning to ensure optimal system performance, availability, and reliability. Security Hardening: Implement security best practices and perform regular security assessments to identify and address vulnerabilities in Linux systems. Troubleshooting and Issue Resolution: Investigate and resolve complex technical issues related to Linux systems, including performance bottlenecks, system errors, and network connectivity problems. Documentation and Knowledge Sharing: Create and maintain detailed technical documentation, including system architecture diagrams, installation guides, and operational procedures. Share knowledge and expertise with team members to foster continuous learning and improvement. Patch Management: Manage Linux system patches and updates to ensure compliance with security policies and regulatory requirements. Collaboration and Communication: Collaborate effectively with internal teams and external stakeholders to gather requirements, define technical solutions, and provide regular updates on project status and progress. Experience RequiredBachelor's degree in Computer Science, Information Technology, or related field. Solid experience in designing, implementing, and supporting Linux-based systems in enterprise environments. Proficiency in Linux operating systems (e.g. Red Hat Enterprise Linux, CentOS, Ubuntu) and associated technologies. Strong scripting skills (e.g., Shell scripting, Python) for automation and task orchestration. Experience with virtualization technologies such as VMware, KVM, or Xen. Familiarity with containerization technologies (e.g., Docker, Kubernetes) is a plus. Excellent troubleshooting skills and the ability to analyse complex technical issues. Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Relevant certifications (e.g., RHCE, LPIC, CompTIA Linux+) are desirable. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
SENIOR MLOPS ENGINEER HYBRID (LONDON) £80,000-£90,000 COMPANY: Our client is a leading digital healthcare company delivering a range of services directly to people's homes through innovative AI technology. With a rapidly growing teams, they are dedicated to improving healthcare access and outcomes for millions of individuals. ROLE: Deploy, maintain, and monitor Machine Learning models to enhance value for stakeholders. Guide tooling selection for ML and health data infrastructure in the cloud environment. Contribute to the development of a health data platform, ensuring resilience and adaptability. Facilitate collaboration between Data Scientists and Data Engineering teams. Advocate for data quality and observability across ML models and data systems. Evaluate and implement new Data Science and AI tools, focusing on practical deployment and cost management. REQUIREMENTS: Proficiency in cloud data infrastructure, particularly GCP (Azure experience is advantageous). Hands-on experience deploying and maintaining ML models in production environments. Strong skills in SQL and Python programming. Sound understanding of data modeling best practices. Familiarity with FHIR-related technologies is highly desirable. Experience deploying LLMs at scale is a plus. NEXT STEPS: If this role looks of interest, please reach out to Joseph Gregory
Mar 29, 2024
Full time
SENIOR MLOPS ENGINEER HYBRID (LONDON) £80,000-£90,000 COMPANY: Our client is a leading digital healthcare company delivering a range of services directly to people's homes through innovative AI technology. With a rapidly growing teams, they are dedicated to improving healthcare access and outcomes for millions of individuals. ROLE: Deploy, maintain, and monitor Machine Learning models to enhance value for stakeholders. Guide tooling selection for ML and health data infrastructure in the cloud environment. Contribute to the development of a health data platform, ensuring resilience and adaptability. Facilitate collaboration between Data Scientists and Data Engineering teams. Advocate for data quality and observability across ML models and data systems. Evaluate and implement new Data Science and AI tools, focusing on practical deployment and cost management. REQUIREMENTS: Proficiency in cloud data infrastructure, particularly GCP (Azure experience is advantageous). Hands-on experience deploying and maintaining ML models in production environments. Strong skills in SQL and Python programming. Sound understanding of data modeling best practices. Familiarity with FHIR-related technologies is highly desirable. Experience deploying LLMs at scale is a plus. NEXT STEPS: If this role looks of interest, please reach out to Joseph Gregory
Robert Half is working with a global market-leading insurance company to recruit a site reliability engineer on an initial 6 month contract based out of their Central London office. Role: The Site Reliability Engineer will be expected to complete the following: Design, build, and maintain scalable, reliable, and secure infrastructure to support our applications and services. Implement best practices in monitoring, alerting, and logging to ensure the health and performance of our systems. Develop and maintain automated deployment and configuration management solutions to streamline operations and improve efficiency. Collaborate with software engineering teams to design and implement solutions for improving application performance, scalability, and reliability. Participate in incident response and on-call rotations to quickly resolve production issues and minimise downtime. Perform capacity planning and performance tuning to optimize resource utilization and ensure scalability. Responsibilities: The Site Relibaility Engineer should have the following: Proven experience as a site reliability engineer or similar role, preferably in a cloud-based environment. Strong proficiency in at least one programming language (e.g., Python, Java, Go) and experience with scripting languages (e.g., Bash, PowerShell). Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. Solid understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes). Experience with infrastructure as code tools such as Terraform or CloudFormation. Strong knowledge of networking, security, and system administration. Company: Market leading insurance organisation 2 days onsite, based in their central London Office Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Mar 29, 2024
Full time
Robert Half is working with a global market-leading insurance company to recruit a site reliability engineer on an initial 6 month contract based out of their Central London office. Role: The Site Reliability Engineer will be expected to complete the following: Design, build, and maintain scalable, reliable, and secure infrastructure to support our applications and services. Implement best practices in monitoring, alerting, and logging to ensure the health and performance of our systems. Develop and maintain automated deployment and configuration management solutions to streamline operations and improve efficiency. Collaborate with software engineering teams to design and implement solutions for improving application performance, scalability, and reliability. Participate in incident response and on-call rotations to quickly resolve production issues and minimise downtime. Perform capacity planning and performance tuning to optimize resource utilization and ensure scalability. Responsibilities: The Site Relibaility Engineer should have the following: Proven experience as a site reliability engineer or similar role, preferably in a cloud-based environment. Strong proficiency in at least one programming language (e.g., Python, Java, Go) and experience with scripting languages (e.g., Bash, PowerShell). Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. Solid understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes). Experience with infrastructure as code tools such as Terraform or CloudFormation. Strong knowledge of networking, security, and system administration. Company: Market leading insurance organisation 2 days onsite, based in their central London Office Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
1st / 2nd Line Systems Engineer Location: Uckfield, East Sussex - Office based Salary: £25k - £30k Are you an experienced 1st line Support Engineer, perhaps with some 2nd line experience? Are you looking for progression to a 2nd line role, with long-term goals set towards 3rd line, all while being supported by a forward-thinking company? Look no further. About the Role: Engage with clients offering system administration and continuous IT support. Demonstrate exceptional English verbal and written communication skills to effectively relay and document system details. Independently manage your workload and thrive as a vital member of our team. Post-probation, access to company pool vans is available. Occasionally, use of your personal vehicle might be necessary, with mileage remuneration provided. Why Join Us? Embark on a rewarding journey with a reputable managed services provider. For the right individual, there is a clear path to handling the technical dimensions of our business. Key Duties: Deliver both remote and on-site premium customer support. Promptly diagnose and rectify faults. Collaborate with partners and third-party companies to tackle challenges. Efficiently troubleshoot technical issues and uphold awareness of company policies. Essential Technical Skills: Microsoft Windows (all versions) experience to a high level. Active Directory (both on premises and Azure). Windows Server Environment 2016 and upward. Hyper-V virtualisation Microsoft 365 - including deployment and Intune/MDM Azure AD Connect. Backups (various and ability to use different applications). Networking - design/troubleshoot (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration and troubleshooting. PowerShell to a competent level including Azure modules. VPN Troubleshooting and administration. DNS troubleshooting and administration. Desired Technical Experience: Datto BCDR Datto Autotask Datto RMM Azure Virtual Server creation/management Microsoft Hyper Converged cluster configuration creation and maintenance, including storage spaces arrays. Candidates must possess a clean driving licence and be eligible for DBS (basic) checks.
Mar 29, 2024
Full time
1st / 2nd Line Systems Engineer Location: Uckfield, East Sussex - Office based Salary: £25k - £30k Are you an experienced 1st line Support Engineer, perhaps with some 2nd line experience? Are you looking for progression to a 2nd line role, with long-term goals set towards 3rd line, all while being supported by a forward-thinking company? Look no further. About the Role: Engage with clients offering system administration and continuous IT support. Demonstrate exceptional English verbal and written communication skills to effectively relay and document system details. Independently manage your workload and thrive as a vital member of our team. Post-probation, access to company pool vans is available. Occasionally, use of your personal vehicle might be necessary, with mileage remuneration provided. Why Join Us? Embark on a rewarding journey with a reputable managed services provider. For the right individual, there is a clear path to handling the technical dimensions of our business. Key Duties: Deliver both remote and on-site premium customer support. Promptly diagnose and rectify faults. Collaborate with partners and third-party companies to tackle challenges. Efficiently troubleshoot technical issues and uphold awareness of company policies. Essential Technical Skills: Microsoft Windows (all versions) experience to a high level. Active Directory (both on premises and Azure). Windows Server Environment 2016 and upward. Hyper-V virtualisation Microsoft 365 - including deployment and Intune/MDM Azure AD Connect. Backups (various and ability to use different applications). Networking - design/troubleshoot (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration and troubleshooting. PowerShell to a competent level including Azure modules. VPN Troubleshooting and administration. DNS troubleshooting and administration. Desired Technical Experience: Datto BCDR Datto Autotask Datto RMM Azure Virtual Server creation/management Microsoft Hyper Converged cluster configuration creation and maintenance, including storage spaces arrays. Candidates must possess a clean driving licence and be eligible for DBS (basic) checks.
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from £25,000 - £45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays? Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)?
Mar 29, 2024
Full time
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from £25,000 - £45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays? Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)?
REQ ID: 117433 JOB TITLE: Propulsion System Benchmarking Manager SALARY: £55,000 - £74,000 POSTING START DATE: 20/03/2024 POSTING END DATE: 03/04/2024 LOCATION: Gaydon JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better. WHAT TO EXPECT We are looking a highly skilled and experienced Propulsion System Benchmarking Chapter Lead to join our Powertrain department and support in JLR's ongoing transformation into a skills-based company and the continued development of Electrified Propulsion systems. This role will help shape the future company strategy by providing expertise in the field of Propulsion System Benchmarking. You'll have the opportunity to be involved in the development of future projects and building the team to support the development of Propulsion System Benchmarking across programmes. As the Propulsion System Benchmarking Chapter Lead you will be responsible for the coaching, mentoring and career growth of a group of Benchmarking Engineers and their allocation to Agile product squads. You will lead successful & timely delivery of competitor benchmarking workstreams, such as vehicle/system performance and feature content across globally available competitor products, providing competitive intelligence to support propulsion strategy & product delivery teams. This is great opportunity to develop our team and provide expertise and knowledge on best practise of benchmarking and competitive analysis techniques, with particular focus on Propulsion Attributes & System performance, alongside on & off-board vehicle customer feature experiences. Key Accountabilities and Responsibilities Provide mentoring, skills development and technical guidance to Chapter members. Directly support programme delivery through deployment of Chapter members within an Agile framework. Create capability and capacity roadmaps for current and future needs in support of JLR programme requirements (resource, skills, product roadmaps). Benchmarking plans, technical data & feature experiences communicated with clarity & transparency. Develop best practices for the Benchmarking Chapter, documented with common and consistent deployment. Collaboration with internal and external Chapter Leads and Technical experts. Develop relationships with external supplier/consultancies to leverage benchmarking resources & expertise. WHAT YOU WILL NEED Excellent knowledge of whole vehicle automotive systems. Knowledge of Powertrain Units & Systems design principles and attributes Experience in the delivery of complex projects in an Automotive Engineering environment, including evidence of process improvement activities and execution of Quality Operating Systems. Experience in Mentoring, skill development and technical guidance of the team, including Personal Development Plans Evidence of consistent and repeatable deployment of problem-solving techniques and virtual methods Excellent verbal and written communication skills to explain complex ideas confidently, reporting technical and business information across all levels in the organisation. SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you'll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible. JLR is committed to equal opportunity for all.
Mar 29, 2024
Full time
REQ ID: 117433 JOB TITLE: Propulsion System Benchmarking Manager SALARY: £55,000 - £74,000 POSTING START DATE: 20/03/2024 POSTING END DATE: 03/04/2024 LOCATION: Gaydon JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better. WHAT TO EXPECT We are looking a highly skilled and experienced Propulsion System Benchmarking Chapter Lead to join our Powertrain department and support in JLR's ongoing transformation into a skills-based company and the continued development of Electrified Propulsion systems. This role will help shape the future company strategy by providing expertise in the field of Propulsion System Benchmarking. You'll have the opportunity to be involved in the development of future projects and building the team to support the development of Propulsion System Benchmarking across programmes. As the Propulsion System Benchmarking Chapter Lead you will be responsible for the coaching, mentoring and career growth of a group of Benchmarking Engineers and their allocation to Agile product squads. You will lead successful & timely delivery of competitor benchmarking workstreams, such as vehicle/system performance and feature content across globally available competitor products, providing competitive intelligence to support propulsion strategy & product delivery teams. This is great opportunity to develop our team and provide expertise and knowledge on best practise of benchmarking and competitive analysis techniques, with particular focus on Propulsion Attributes & System performance, alongside on & off-board vehicle customer feature experiences. Key Accountabilities and Responsibilities Provide mentoring, skills development and technical guidance to Chapter members. Directly support programme delivery through deployment of Chapter members within an Agile framework. Create capability and capacity roadmaps for current and future needs in support of JLR programme requirements (resource, skills, product roadmaps). Benchmarking plans, technical data & feature experiences communicated with clarity & transparency. Develop best practices for the Benchmarking Chapter, documented with common and consistent deployment. Collaboration with internal and external Chapter Leads and Technical experts. Develop relationships with external supplier/consultancies to leverage benchmarking resources & expertise. WHAT YOU WILL NEED Excellent knowledge of whole vehicle automotive systems. Knowledge of Powertrain Units & Systems design principles and attributes Experience in the delivery of complex projects in an Automotive Engineering environment, including evidence of process improvement activities and execution of Quality Operating Systems. Experience in Mentoring, skill development and technical guidance of the team, including Personal Development Plans Evidence of consistent and repeatable deployment of problem-solving techniques and virtual methods Excellent verbal and written communication skills to explain complex ideas confidently, reporting technical and business information across all levels in the organisation. SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you'll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible. JLR is committed to equal opportunity for all.
The role We are looking for an experienced software engineer to join one of our multi-functional product delivery teams. You will primarily work on backend services in Kotlin but will be expected to contribute to the frontend codebase (React.js) at times as well, with support from our frontend specialists. You will be a product-minded engineer, working together with the product manager and designer in your team to understand customer needs and write software to meet them. You will work with the other engineers in your team and across the business to design and build maintainable, secure and reliable systems in an iterative fashion. You will contribute to a culture of DevOps and Continuous Delivery, where 10+ deploys to production per day are done in a safe, tested manner and the team owns the operability, performance and other non-functional requirements of the software it builds Key responsibilities In the first 3 months you will: • Familiarise yourself with the systems your team works on • Understand the overall architectural landscape in which your systems live • Gain an in-depth understanding of the production environment setup, CI/CD pipelines and deployment processes • Familiarise with and begin monitoring the operational data and metrics from the production environment • Become productive and begin delivering at your true pace • Build relationships cross-team and cross-function • Make a positive impact to your team, establishing yourself as open and approachable, with a wealth of knowledge and experience to draw upon • Understand and settle into the team processes and cycles, and start forming ideas on how they can be improved • Develop a solid grounding in your understanding of the business and how it operates Ongoing responsibilities • The design and implementation of innovative solutions and architectures through high quality test-driven code • The intelligent break-down of deliverables in a way that facilitates the constant and iterative delivery of value to the end customer • To pass the benefit of your knowledge and experience on to the team via code review, your contributions in planning activities, retrospectives, knowledge sharing sessions, etc • Mentoring and coaching more junior / less experienced members of the team, role modelling an open, positive, progressive, and results-orientated approach • Identifying and articulating technical risk, tech-debt, and non-functional requirements to both technical and non-technical audiences Knowledge, Skills & Experience You should have: • 3-5 years of commercial experience working in software engineering teams, using agile methodologies and test-driven approaches • Highly proficient in a backend programming language - Kotlin, Java, C#, Go, TypeScript/JavaScript (Node.js), Python etc. • Deep knowledge of automated testing at various levels and the use of TDD to drive your software design • A good understanding of modern architectural patterns and designs, including serviceoriented architecture, API design, and integration patterns • Knowledge of containerisation for packaging applications and running them locally and in the cloud (Docker, Kubernetes, Helm) • Good knowledge of database design and the ability to write software that interacts with both relational and NoSQL databases • Good knowledge of message-based architectures using technologies like Apache Kafka • A keen focus on creating customer value • A strong sense of accountability and ownership • A results-oriented mindset • Positivity in the face of change, and an advocate for continuous evolution of the team and its capabilities • Excellent communication skills, including writing technical documentation where required • A desire to work collaboratively with other engineers (pair-programming, mobbing) • Experience coaching/mentoring less experienced colleagues Bonus points for: • Expertise in Kotlin on the JVM • Experience in writing web frontends using React.js Our culture At Sedex, we are passionate about helping businesses become truly sustainable and ethical across their operations and supply chains. We believe that all people have the right to a safe workplace, where they are treated with respect and paid fair wages, free of harassment and discrimination. We strive to achieve these beliefs through inclusive behaviours that embody our values of being collaborative, responsible, transparent, quality driven and committed to service excellence. We want everyone to feel they can be themselves and thrive at work - in every country, in everything we do, every day. We are focused on providing a culture characterised by inclusive everyday behaviours built on a foundation of respect and appreciation for diversity in all its forms. Privacy Policy Sedex is committed to protecting the privacy of its website users and members. Sedex uses any personal information you submit to us in accordance with this policy. The General Data Protection Regulation (GDPR) requires us to ensure that any personal information you provide us is processed fairly and lawfully. Sedex is the data controller in relation to any personal information you submit.
Mar 29, 2024
Full time
The role We are looking for an experienced software engineer to join one of our multi-functional product delivery teams. You will primarily work on backend services in Kotlin but will be expected to contribute to the frontend codebase (React.js) at times as well, with support from our frontend specialists. You will be a product-minded engineer, working together with the product manager and designer in your team to understand customer needs and write software to meet them. You will work with the other engineers in your team and across the business to design and build maintainable, secure and reliable systems in an iterative fashion. You will contribute to a culture of DevOps and Continuous Delivery, where 10+ deploys to production per day are done in a safe, tested manner and the team owns the operability, performance and other non-functional requirements of the software it builds Key responsibilities In the first 3 months you will: • Familiarise yourself with the systems your team works on • Understand the overall architectural landscape in which your systems live • Gain an in-depth understanding of the production environment setup, CI/CD pipelines and deployment processes • Familiarise with and begin monitoring the operational data and metrics from the production environment • Become productive and begin delivering at your true pace • Build relationships cross-team and cross-function • Make a positive impact to your team, establishing yourself as open and approachable, with a wealth of knowledge and experience to draw upon • Understand and settle into the team processes and cycles, and start forming ideas on how they can be improved • Develop a solid grounding in your understanding of the business and how it operates Ongoing responsibilities • The design and implementation of innovative solutions and architectures through high quality test-driven code • The intelligent break-down of deliverables in a way that facilitates the constant and iterative delivery of value to the end customer • To pass the benefit of your knowledge and experience on to the team via code review, your contributions in planning activities, retrospectives, knowledge sharing sessions, etc • Mentoring and coaching more junior / less experienced members of the team, role modelling an open, positive, progressive, and results-orientated approach • Identifying and articulating technical risk, tech-debt, and non-functional requirements to both technical and non-technical audiences Knowledge, Skills & Experience You should have: • 3-5 years of commercial experience working in software engineering teams, using agile methodologies and test-driven approaches • Highly proficient in a backend programming language - Kotlin, Java, C#, Go, TypeScript/JavaScript (Node.js), Python etc. • Deep knowledge of automated testing at various levels and the use of TDD to drive your software design • A good understanding of modern architectural patterns and designs, including serviceoriented architecture, API design, and integration patterns • Knowledge of containerisation for packaging applications and running them locally and in the cloud (Docker, Kubernetes, Helm) • Good knowledge of database design and the ability to write software that interacts with both relational and NoSQL databases • Good knowledge of message-based architectures using technologies like Apache Kafka • A keen focus on creating customer value • A strong sense of accountability and ownership • A results-oriented mindset • Positivity in the face of change, and an advocate for continuous evolution of the team and its capabilities • Excellent communication skills, including writing technical documentation where required • A desire to work collaboratively with other engineers (pair-programming, mobbing) • Experience coaching/mentoring less experienced colleagues Bonus points for: • Expertise in Kotlin on the JVM • Experience in writing web frontends using React.js Our culture At Sedex, we are passionate about helping businesses become truly sustainable and ethical across their operations and supply chains. We believe that all people have the right to a safe workplace, where they are treated with respect and paid fair wages, free of harassment and discrimination. We strive to achieve these beliefs through inclusive behaviours that embody our values of being collaborative, responsible, transparent, quality driven and committed to service excellence. We want everyone to feel they can be themselves and thrive at work - in every country, in everything we do, every day. We are focused on providing a culture characterised by inclusive everyday behaviours built on a foundation of respect and appreciation for diversity in all its forms. Privacy Policy Sedex is committed to protecting the privacy of its website users and members. Sedex uses any personal information you submit to us in accordance with this policy. The General Data Protection Regulation (GDPR) requires us to ensure that any personal information you provide us is processed fairly and lawfully. Sedex is the data controller in relation to any personal information you submit.
Position: Junior Service Desk Analyst Reporting to: IT Service Desk Manager Role Overview Our Junior Service Desk Analyst will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Junior Service Desk Analyst will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Passionate about Technology and Customer Service, our Junior Service Desk Analyst will be responsible for taking ownership of and troubleshooting incidents, predicting possible wider issues, building relationships with key stakeholders and working with and escalating to other members of the team. Our Junior Service Desk Analyst would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. We are looking for a team member who wants to commit to learning and delivering an exceptional experience to our client base. Strong communication skills both written and verbal are essential for this role. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Essential Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, creating groups, distribution lists, setting forward rules, viewing and checking SharePoint permissions and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Desirable Being able to demonstrate a commitment to learning new technologies either by ongoing certifications or personal interest projects Person Specification: Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Excellent time management and organisational skills and the ability to work autonomously is essential The requires you to work shift pattern between 8am-6pm.
Mar 29, 2024
Full time
Position: Junior Service Desk Analyst Reporting to: IT Service Desk Manager Role Overview Our Junior Service Desk Analyst will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Junior Service Desk Analyst will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Passionate about Technology and Customer Service, our Junior Service Desk Analyst will be responsible for taking ownership of and troubleshooting incidents, predicting possible wider issues, building relationships with key stakeholders and working with and escalating to other members of the team. Our Junior Service Desk Analyst would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. We are looking for a team member who wants to commit to learning and delivering an exceptional experience to our client base. Strong communication skills both written and verbal are essential for this role. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Essential Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, creating groups, distribution lists, setting forward rules, viewing and checking SharePoint permissions and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Desirable Being able to demonstrate a commitment to learning new technologies either by ongoing certifications or personal interest projects Person Specification: Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Excellent time management and organisational skills and the ability to work autonomously is essential The requires you to work shift pattern between 8am-6pm.
PRINCIPAL SOFTWARE ENGINEER - DV CLEARED BRAND NEW PERMANENT OPPORTUNITY AVAILABLE WITHIN A LEADING NATIONAL SECURITY SME IN CHELTENHAM AND BRISTOL. Permanent opportunity for a Principal Software Engineer Industry-leading National Security / Cyber Security SME Salary up to £120,000 plus clearance bonuses Enhanced DV Security Clearance to start Offices in Cheltenham and Bristol To apply please call / or email WHAT WILL THE PRINCIPAL SOFTWARE ENGINEER BE DOING? As a Principal Software Engineer, you will be the senior technologist in a talented deployment team, you'll work closely with engineering and product team members, leading the design and development of an in-house technology platform. You will play a lead role in the design and direction of a range of products, whilst engaging with key customers to understand their needs and shape them into an effective product and technology roadmap. As a senior technologist, you will be central to the technical leadership, reporting directly to the CTO. REQUIRED SKILLS & EXPERIENCE: Building and designing software: you are an engineer and natural technical leader with at least 10 years of experience building software Designing distributed data-intensive systems Solving complex problems in uncertain scenarios and articulating the architecture of complex systems DESIRABLE SKILLS & EXPERIENCE - Experience using JavaScript or Python Experience deploying software into the cloud and on-premise Developing software products EKS, Kubernetes, OpenSearch/ElasticSearch, MongoDB, Spark or NiFi Experience with microservices architecture Experience with AI/ML systems TO BE CONSIDERED . Please either apply by clicking online or emailing me directly to For further information please call me on or . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Lewis Hayward. I look forward to hearing from you. PRINCIPAL SOFTWARE ENGINEER - DV CLEARED KEY SKILLS: PRINCIPAL SOFTWARE ENGINEER / PRINCIPAL SOFTWARE DEVELOPER LEAD SOFTWARE ENGINEER / JAVA DEVELOPER / JAVA ENGINEER / LEAD SOFTWARE DEVELOPER / SENIOR SOFTWARE DEVELOPER / DV CLEARED / DV CLEARANCE / DEVELOPED VETTING / DEVELOPED VETTED / DEEP VETTING / DEEP VETTED / SC CLEARED / SC CLEARANCE / SECURITY CLEARED / SECURITY CLEARANCE
Mar 29, 2024
Full time
PRINCIPAL SOFTWARE ENGINEER - DV CLEARED BRAND NEW PERMANENT OPPORTUNITY AVAILABLE WITHIN A LEADING NATIONAL SECURITY SME IN CHELTENHAM AND BRISTOL. Permanent opportunity for a Principal Software Engineer Industry-leading National Security / Cyber Security SME Salary up to £120,000 plus clearance bonuses Enhanced DV Security Clearance to start Offices in Cheltenham and Bristol To apply please call / or email WHAT WILL THE PRINCIPAL SOFTWARE ENGINEER BE DOING? As a Principal Software Engineer, you will be the senior technologist in a talented deployment team, you'll work closely with engineering and product team members, leading the design and development of an in-house technology platform. You will play a lead role in the design and direction of a range of products, whilst engaging with key customers to understand their needs and shape them into an effective product and technology roadmap. As a senior technologist, you will be central to the technical leadership, reporting directly to the CTO. REQUIRED SKILLS & EXPERIENCE: Building and designing software: you are an engineer and natural technical leader with at least 10 years of experience building software Designing distributed data-intensive systems Solving complex problems in uncertain scenarios and articulating the architecture of complex systems DESIRABLE SKILLS & EXPERIENCE - Experience using JavaScript or Python Experience deploying software into the cloud and on-premise Developing software products EKS, Kubernetes, OpenSearch/ElasticSearch, MongoDB, Spark or NiFi Experience with microservices architecture Experience with AI/ML systems TO BE CONSIDERED . Please either apply by clicking online or emailing me directly to For further information please call me on or . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Lewis Hayward. I look forward to hearing from you. PRINCIPAL SOFTWARE ENGINEER - DV CLEARED KEY SKILLS: PRINCIPAL SOFTWARE ENGINEER / PRINCIPAL SOFTWARE DEVELOPER LEAD SOFTWARE ENGINEER / JAVA DEVELOPER / JAVA ENGINEER / LEAD SOFTWARE DEVELOPER / SENIOR SOFTWARE DEVELOPER / DV CLEARED / DV CLEARANCE / DEVELOPED VETTING / DEVELOPED VETTED / DEEP VETTING / DEEP VETTED / SC CLEARED / SC CLEARANCE / SECURITY CLEARED / SECURITY CLEARANCE
An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich. Job Title: Senior Service Desk Engineer. Location: Ipswich, Anglia Salary: £35,000 - £38,000 Per Annum, Depending on Experience. About the Role: The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required. In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich. Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies. Key Responsibilities Service Desk: Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system. Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests. Support of password and Identity management systems. Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate. Repairing and replacing damaged computer components. The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary. Maintaining and updating technical & training documentation. Application support for M365, OneDrive and MS SharePoint. Building and maintaining a user self-help SharePoint. Escalation of problems to the appropriate level where necessary. Adhering to the company's GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies. Manage Users Lifecycle (account creation, delete ) and give access right to system according to group policy and business needs. Infrastructure and Network : Performs primary network system administration on network servers and equipment. Schedule maintenance operation on the equipment. Service Delivery: Ensure that local infrastructure is well fit to enable deployment of local and Group Services. Perform Level 1 Assistance on Group Services. Write local specific services procedure, description, and lead realization of new services. Candidate Requirements: The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role. Qualifications: A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths. Essential Experience: Providing service desk support within a busy business environment. Developing and overseeing IT security and control systems. Using an Electronic Document Management System (EDMS). Knowledge & Skills: Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages. Excellent knowledge of all major operating systems. Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools. Working technical knowledge of current network protocols, operating systems, and standards. Ability to use initiative and work independently with minimal supervision. Excellent organisational, communication and interpersonal skills. Be able to work under pressure, be a team player and have a high level of self-motivation. Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials). If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
Mar 29, 2024
Full time
An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich. Job Title: Senior Service Desk Engineer. Location: Ipswich, Anglia Salary: £35,000 - £38,000 Per Annum, Depending on Experience. About the Role: The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required. In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich. Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies. Key Responsibilities Service Desk: Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system. Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests. Support of password and Identity management systems. Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate. Repairing and replacing damaged computer components. The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary. Maintaining and updating technical & training documentation. Application support for M365, OneDrive and MS SharePoint. Building and maintaining a user self-help SharePoint. Escalation of problems to the appropriate level where necessary. Adhering to the company's GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies. Manage Users Lifecycle (account creation, delete ) and give access right to system according to group policy and business needs. Infrastructure and Network : Performs primary network system administration on network servers and equipment. Schedule maintenance operation on the equipment. Service Delivery: Ensure that local infrastructure is well fit to enable deployment of local and Group Services. Perform Level 1 Assistance on Group Services. Write local specific services procedure, description, and lead realization of new services. Candidate Requirements: The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role. Qualifications: A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths. Essential Experience: Providing service desk support within a busy business environment. Developing and overseeing IT security and control systems. Using an Electronic Document Management System (EDMS). Knowledge & Skills: Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages. Excellent knowledge of all major operating systems. Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools. Working technical knowledge of current network protocols, operating systems, and standards. Ability to use initiative and work independently with minimal supervision. Excellent organisational, communication and interpersonal skills. Be able to work under pressure, be a team player and have a high level of self-motivation. Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials). If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
IAM Engineer Our client is urgently looking for an experienced IAM Engineer to join their team on a permanent basis. Please note, you will be required on-site in Oxfordshire 4 days a week. You will be responsible for supporting the planning, design, development and deployment of centralised IAM Solutions. This role supports the planning, architecture and delivery of the enterprise-level Privileged Access Management Programme. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, leading pension scheme, on-site parking, canteen and gym, life assurance, private medical insurance, social activities and many, many more perks! IAM Engineer Key Skills: Demonstratable experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A desire to learn, and ability to apply technical security knowledge to new and unfamiliar areas A passion for improving processes through scripting or automation Excellent verbal and written communication skills Stay up-to-date on current IAM threats and industry solutions IAM Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Mar 29, 2024
Full time
IAM Engineer Our client is urgently looking for an experienced IAM Engineer to join their team on a permanent basis. Please note, you will be required on-site in Oxfordshire 4 days a week. You will be responsible for supporting the planning, design, development and deployment of centralised IAM Solutions. This role supports the planning, architecture and delivery of the enterprise-level Privileged Access Management Programme. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, leading pension scheme, on-site parking, canteen and gym, life assurance, private medical insurance, social activities and many, many more perks! IAM Engineer Key Skills: Demonstratable experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A desire to learn, and ability to apply technical security knowledge to new and unfamiliar areas A passion for improving processes through scripting or automation Excellent verbal and written communication skills Stay up-to-date on current IAM threats and industry solutions IAM Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
IT Services Manager Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Services Manager Sheffield
Mar 29, 2024
Full time
IT Services Manager Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Services Manager Sheffield
Employer description: Rite IT Solutions specialise in providing Managed IT Services, Support and Bespoke Application Development to SME's both locally and nationally from our offices near Stamford. We pride ourselves on the level of skills and professionalism we offer in everything we do. Overview: We have a vacancy for a full time Degree Apprentice - IT Support. The role will initially be office-based with the opportunity to progress to a hybrid role after familiarisation. There is a genuine career path to a senior role for the right candidate. The ideal candidate will have previous experience working in a similar role within a helpdesk environment so good customer facing skills are essential, as is a proactive and can-do attitude to both problem resolution and determining improvements we can offer to our clients. Salary: £20,000 - £22,000 per annum. Duties: Provide telephone, remote and onsite support of Windows networks including computers, associated peripherals and standard line of business applications. Deploying and supporting Windows systems including desktop computers and associated peripherals running Windows 10 and Windows 11 in both domain and workgroup networks. Extensive use is made of MSP Remote Management tools within the helpdesk (any previous experience of similar systems such as N-Able RMM or similar would be advantageous) What we are looking for: Technical skills and competences: Experience of server hardware and operating systems. Microsoft Office and Office 365 suite of applications. Security software including Endpoint Protection, Anti-virus and web security. Cloud technologies including OneDrive, SharePoint, Exchange. Additional skills / experience: Windows Server 2016, 2019. Network services including, DNS, DHCP, File & Print, Active Directory (Managing Devices, Users, Group Policies and Software deployments). Virtualisation technologies. Network infrastructure including firewalls, routers, switches. Office 365 administration of SharePoint and Exchange Online. VoIP Telephony including 3CX systems. Personal skills: Good communication skills both orally and written. Resourcefulness and a willingness to learn new skills and technologies and ability to work on own initiative. Beneficial, not essential: to start Full, clean driving license - off-site customer visits may be required Essential: Valid UK Passport/Proof of right to work in UK. Entry requirements: A Level 3 qualification in a relevant area in any grade. Acceptable qualifications include: Two A levels in one or more similar subject. Level 3 apprenticeship in a similar subject. International Baccalaureate at Level 3 in a similar subject. BTEC Extended Diploma in a similar subject. A work experience route (2-3 years) in a similar subject-related role. 'Similar subject' relates to areas directly relevant to or commensurate with 'Digital and Technology Solutions'. Typically this would be areas such as but not limited to Level 3 digital apprenticeships, A-Level/BTEC Computer Science, Information Technology, Networking, Software Engineering, etc. Please note: Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject. Working week: Hours are 9am to 5.30pm, Monday to FridayFull-time - 37.5hrs Benefits: Company pension On-site parking Work from home Hybrid working possible after 1 year service Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 29, 2024
Full time
Employer description: Rite IT Solutions specialise in providing Managed IT Services, Support and Bespoke Application Development to SME's both locally and nationally from our offices near Stamford. We pride ourselves on the level of skills and professionalism we offer in everything we do. Overview: We have a vacancy for a full time Degree Apprentice - IT Support. The role will initially be office-based with the opportunity to progress to a hybrid role after familiarisation. There is a genuine career path to a senior role for the right candidate. The ideal candidate will have previous experience working in a similar role within a helpdesk environment so good customer facing skills are essential, as is a proactive and can-do attitude to both problem resolution and determining improvements we can offer to our clients. Salary: £20,000 - £22,000 per annum. Duties: Provide telephone, remote and onsite support of Windows networks including computers, associated peripherals and standard line of business applications. Deploying and supporting Windows systems including desktop computers and associated peripherals running Windows 10 and Windows 11 in both domain and workgroup networks. Extensive use is made of MSP Remote Management tools within the helpdesk (any previous experience of similar systems such as N-Able RMM or similar would be advantageous) What we are looking for: Technical skills and competences: Experience of server hardware and operating systems. Microsoft Office and Office 365 suite of applications. Security software including Endpoint Protection, Anti-virus and web security. Cloud technologies including OneDrive, SharePoint, Exchange. Additional skills / experience: Windows Server 2016, 2019. Network services including, DNS, DHCP, File & Print, Active Directory (Managing Devices, Users, Group Policies and Software deployments). Virtualisation technologies. Network infrastructure including firewalls, routers, switches. Office 365 administration of SharePoint and Exchange Online. VoIP Telephony including 3CX systems. Personal skills: Good communication skills both orally and written. Resourcefulness and a willingness to learn new skills and technologies and ability to work on own initiative. Beneficial, not essential: to start Full, clean driving license - off-site customer visits may be required Essential: Valid UK Passport/Proof of right to work in UK. Entry requirements: A Level 3 qualification in a relevant area in any grade. Acceptable qualifications include: Two A levels in one or more similar subject. Level 3 apprenticeship in a similar subject. International Baccalaureate at Level 3 in a similar subject. BTEC Extended Diploma in a similar subject. A work experience route (2-3 years) in a similar subject-related role. 'Similar subject' relates to areas directly relevant to or commensurate with 'Digital and Technology Solutions'. Typically this would be areas such as but not limited to Level 3 digital apprenticeships, A-Level/BTEC Computer Science, Information Technology, Networking, Software Engineering, etc. Please note: Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject. Working week: Hours are 9am to 5.30pm, Monday to FridayFull-time - 37.5hrs Benefits: Company pension On-site parking Work from home Hybrid working possible after 1 year service Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Are you looking to join a fantastic company that are only going from strength to strength? The Role - IT Infrastructure Engineer The Salary - £44,000 - £48,000 The Location - Remote Occasional travel to sites is required. I'm delighted to be working with a fantastic organisation looking to bring in an IT Infrastructure Engineer specialising in aspects of Cyber Security infrastructure. Your day-to-day: Manage company infrastructure across the organisations windows-focused estate. Implement security measures to protect the IT infrastructure, including firewalls, deployments and data encryption. Manage server patching and work on processes to enhance the ongoing patch levels, ensuring that all machines are being patched at the appropriate levels. Create and harden Windows server images, having ownership of deployment technologies. Identify, investigate, and resolve cyber related issues within company infrastructure. Develop new processes to improve our security offering and cyber resilience. Liaise directly with clients on infrastructure and cyber incidents. About you: You'll have a proven track record working with large-scale infrastructure, specialising in Windows estates within large complex organisations. Experience with Windows Servers, Active Directory, SQL, Citrix and cloud infrastructure such as AWS and Azure. Experience managing Microsoft environments. Experience implementing application and patch management. Proven experience of troubleshooting infrastructure issues from problem definition to solution building to full implementation. You're able to juggle priorities across multiple teams and managers. Willing to travel to sites where necessary and managing processes. If this sounds like the perfect role for you or you would like to know more about the role then get in touch with us at Reed Technology or apply directly to this job posting.
Mar 29, 2024
Full time
Are you looking to join a fantastic company that are only going from strength to strength? The Role - IT Infrastructure Engineer The Salary - £44,000 - £48,000 The Location - Remote Occasional travel to sites is required. I'm delighted to be working with a fantastic organisation looking to bring in an IT Infrastructure Engineer specialising in aspects of Cyber Security infrastructure. Your day-to-day: Manage company infrastructure across the organisations windows-focused estate. Implement security measures to protect the IT infrastructure, including firewalls, deployments and data encryption. Manage server patching and work on processes to enhance the ongoing patch levels, ensuring that all machines are being patched at the appropriate levels. Create and harden Windows server images, having ownership of deployment technologies. Identify, investigate, and resolve cyber related issues within company infrastructure. Develop new processes to improve our security offering and cyber resilience. Liaise directly with clients on infrastructure and cyber incidents. About you: You'll have a proven track record working with large-scale infrastructure, specialising in Windows estates within large complex organisations. Experience with Windows Servers, Active Directory, SQL, Citrix and cloud infrastructure such as AWS and Azure. Experience managing Microsoft environments. Experience implementing application and patch management. Proven experience of troubleshooting infrastructure issues from problem definition to solution building to full implementation. You're able to juggle priorities across multiple teams and managers. Willing to travel to sites where necessary and managing processes. If this sounds like the perfect role for you or you would like to know more about the role then get in touch with us at Reed Technology or apply directly to this job posting.
Job Title: DevOps Engineer Location: Outskirts of Norwich Salary Range: £45,000 - 65,000 DOE Company: CloudScope is collaborating with an online entertainment business situated on the outskirts of Norwich. Our client is devoted to delivering exceptional entertainment experiences to users worldwide. They are deeply committed to perpetually enhancing and innovating their products and services. Role Overview: As a DevOps Engineer, you will play a pivotal role in ensuring the seamless operation and scalability of our client's infrastructure. You will be responsible for automating processes, managing CI/CD pipelines, administering cloud platforms, and maintaining secure and efficient Linux-based systems. If you're passionate about technology and thrive in a dynamic, collaborative environment, we want to hear from you. Key Skills and Qualifications: Proficiency in automation tools such as Ansible Experience with CI/CD pipelines, specifically Jenkins Strong understanding of AWS services and CloudFormation Familiarity with containerization technologies including Docker and Kubernetes Expertise in Linux system administration Commitment to following best practices in DevOps methodologies Responsibilities: Utilize Infrastructure as Code (IaC) principles to manage and provision resources using CloudFormation (30%) Oversee the configuration and optimization of Jenkins pipelines for efficient software delivery (30%) Ensure the security and stability of Linux-based systems through proactive administration and monitoring (20%) Maintain and optimize Kubernetes clusters to support scalable application deployments (10%) Administer cloud environments, implementing security measures and optimizing resource utilization (10%) Adhere to established DevOps practices and collaborate with cross-functional teams to drive continuous improvement and innovation
Mar 29, 2024
Full time
Job Title: DevOps Engineer Location: Outskirts of Norwich Salary Range: £45,000 - 65,000 DOE Company: CloudScope is collaborating with an online entertainment business situated on the outskirts of Norwich. Our client is devoted to delivering exceptional entertainment experiences to users worldwide. They are deeply committed to perpetually enhancing and innovating their products and services. Role Overview: As a DevOps Engineer, you will play a pivotal role in ensuring the seamless operation and scalability of our client's infrastructure. You will be responsible for automating processes, managing CI/CD pipelines, administering cloud platforms, and maintaining secure and efficient Linux-based systems. If you're passionate about technology and thrive in a dynamic, collaborative environment, we want to hear from you. Key Skills and Qualifications: Proficiency in automation tools such as Ansible Experience with CI/CD pipelines, specifically Jenkins Strong understanding of AWS services and CloudFormation Familiarity with containerization technologies including Docker and Kubernetes Expertise in Linux system administration Commitment to following best practices in DevOps methodologies Responsibilities: Utilize Infrastructure as Code (IaC) principles to manage and provision resources using CloudFormation (30%) Oversee the configuration and optimization of Jenkins pipelines for efficient software delivery (30%) Ensure the security and stability of Linux-based systems through proactive administration and monitoring (20%) Maintain and optimize Kubernetes clusters to support scalable application deployments (10%) Administer cloud environments, implementing security measures and optimizing resource utilization (10%) Adhere to established DevOps practices and collaborate with cross-functional teams to drive continuous improvement and innovation
Infrastructure Support Engineer Primarily based in Basingstoke with occasional travel to customer sites Full Time £45,000 to £48,000 per annum Our client, a successful Microsoft Gold Partner, is looking for a dedicated individual to join their growing Managed Service team as an Infrastructure Support Engineer. Your main responsibility will be to provide comprehensive support (from basic to advanced) to customers, focusing on both on-premise and Microsoft Cloud Technologies. If you have a solid IT support background, problem-solving skills, and a commitment to exceptional customer service, this role is perfect for you. Prior experience with Microsoft on-premise technologies (like Hyper-V, Windows Server Operating System, Active Directory, Patch Management, and Server monitoring) is crucial. Familiarity with cloud technologies such as Microsoft 365 & Azure IaaS is also desirable. Are you the right person for the job? Core Technical Skills: Minimum of 5 years experience in a Windows Infrastructure support environment, or a strong IT background with relevant education Windows Service OS including Management and Maintenance (specifically capacity and patch management processes) Microsoft Hyper-V Working knowledge of Active Directory (DHCP, DNS, NPS and GPOS). Certificate Services SCCM and MDT operating system management Fileserver Cluster Services Microsoft DPM SANs and iSCSI connections Core Networking knowledge and troubleshooting Microsoft Lighthouse and Sentinel Core Role Expectations: Excellent customer service skills Good communication skills and the ability to work in a team Managing and maintaining processes, procedures and documentation Problem solving and analytical skills A flexible approach to the working day (where required) Full UK Driving Licence and access to a vehicle Desirable Skills Experience of supporting Microsoft Windows 10/11 Any formal qualifications will be desirable but not required Microsoft RDP Gateways Dell Compellent and Powerline appliances Microsoft MCP or equivalent Knowledge of Azure IaaS (VM, Networking and VPN) PowerShell scripting knowledge for Exchange, Azure and Microsoft 365 Knowledge and Experience of Microsoft 365 (Exchange Online, User Management, Teams) Previous experience with a Managed Service Provider ITIL Certification or Experience What will your role look like? Proactive support - ensure operational tasks for customer estates are conducted in line with operational procedures and agreed SLAs including monitoring and event management and patch deployment Reactive support - ensure that IT issues and requests from our customers are resolved promptly and effectively to ensure a great customer experience is delivered You will work alongside the Technical Support Manager reviewing and reporting on customer service delivery and identifying potential improvements You will be required to provide a level of Public Holiday escalation cover within the team What can you expect in return? A competitive package A dynamic, flexible and relaxed working environment The opportunity to develop Microsoft Technical skills and qualifications 25 days annual leave Company pension contribution What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Mar 28, 2024
Full time
Infrastructure Support Engineer Primarily based in Basingstoke with occasional travel to customer sites Full Time £45,000 to £48,000 per annum Our client, a successful Microsoft Gold Partner, is looking for a dedicated individual to join their growing Managed Service team as an Infrastructure Support Engineer. Your main responsibility will be to provide comprehensive support (from basic to advanced) to customers, focusing on both on-premise and Microsoft Cloud Technologies. If you have a solid IT support background, problem-solving skills, and a commitment to exceptional customer service, this role is perfect for you. Prior experience with Microsoft on-premise technologies (like Hyper-V, Windows Server Operating System, Active Directory, Patch Management, and Server monitoring) is crucial. Familiarity with cloud technologies such as Microsoft 365 & Azure IaaS is also desirable. Are you the right person for the job? Core Technical Skills: Minimum of 5 years experience in a Windows Infrastructure support environment, or a strong IT background with relevant education Windows Service OS including Management and Maintenance (specifically capacity and patch management processes) Microsoft Hyper-V Working knowledge of Active Directory (DHCP, DNS, NPS and GPOS). Certificate Services SCCM and MDT operating system management Fileserver Cluster Services Microsoft DPM SANs and iSCSI connections Core Networking knowledge and troubleshooting Microsoft Lighthouse and Sentinel Core Role Expectations: Excellent customer service skills Good communication skills and the ability to work in a team Managing and maintaining processes, procedures and documentation Problem solving and analytical skills A flexible approach to the working day (where required) Full UK Driving Licence and access to a vehicle Desirable Skills Experience of supporting Microsoft Windows 10/11 Any formal qualifications will be desirable but not required Microsoft RDP Gateways Dell Compellent and Powerline appliances Microsoft MCP or equivalent Knowledge of Azure IaaS (VM, Networking and VPN) PowerShell scripting knowledge for Exchange, Azure and Microsoft 365 Knowledge and Experience of Microsoft 365 (Exchange Online, User Management, Teams) Previous experience with a Managed Service Provider ITIL Certification or Experience What will your role look like? Proactive support - ensure operational tasks for customer estates are conducted in line with operational procedures and agreed SLAs including monitoring and event management and patch deployment Reactive support - ensure that IT issues and requests from our customers are resolved promptly and effectively to ensure a great customer experience is delivered You will work alongside the Technical Support Manager reviewing and reporting on customer service delivery and identifying potential improvements You will be required to provide a level of Public Holiday escalation cover within the team What can you expect in return? A competitive package A dynamic, flexible and relaxed working environment The opportunity to develop Microsoft Technical skills and qualifications 25 days annual leave Company pension contribution What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.