Employer description: Skytech Solutions UK Ltd offer a totally compliant end of life IT solution that covers collection, data destruction, recycling and ethical environmental disposal. We have a wide range of clients varying from the health sector and local Government, to the Educational sector of schools, colleges and universities. Our clients also include many SMEs and large corporation, each of whom have a service individually tailored for their own particular needs. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Duties and responsibilities: Preparing, fixing, installing, and/or upgrading software and hardware Changing RAM, HDD, CPUs, Fans and other components Installing and configuring operating systems using deployment tools Diagnostics, troubleshooting and repair hardware and software Liaising with colleagues within the team to deliver results Maintain and upkeep internal IT hardware and systems What we are looking for: Desired skills and qualities: Strong troubleshooting skills Strong organisational skills and the ability to adhere to company procedures and deadlines Professional attitude and a strong work ethic Good communication skills Has a strong attention to details Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday to Friday,9am - 5:30pm,37.5hrs a week. Benefits: Free on-site parking Casual dress code Friendly atmosphere / Casual environment 28 Days Annual Leave (Incd Bank Holidays) Free Tea/Coffee/fruit Future prospects: This apprenticeship comes with the opportunity of full-time employment upon successful completion of the course. You will stay with the Company and progress into a Data position within the IT team. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 28, 2024
Full time
Employer description: Skytech Solutions UK Ltd offer a totally compliant end of life IT solution that covers collection, data destruction, recycling and ethical environmental disposal. We have a wide range of clients varying from the health sector and local Government, to the Educational sector of schools, colleges and universities. Our clients also include many SMEs and large corporation, each of whom have a service individually tailored for their own particular needs. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Duties and responsibilities: Preparing, fixing, installing, and/or upgrading software and hardware Changing RAM, HDD, CPUs, Fans and other components Installing and configuring operating systems using deployment tools Diagnostics, troubleshooting and repair hardware and software Liaising with colleagues within the team to deliver results Maintain and upkeep internal IT hardware and systems What we are looking for: Desired skills and qualities: Strong troubleshooting skills Strong organisational skills and the ability to adhere to company procedures and deadlines Professional attitude and a strong work ethic Good communication skills Has a strong attention to details Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday to Friday,9am - 5:30pm,37.5hrs a week. Benefits: Free on-site parking Casual dress code Friendly atmosphere / Casual environment 28 Days Annual Leave (Incd Bank Holidays) Free Tea/Coffee/fruit Future prospects: This apprenticeship comes with the opportunity of full-time employment upon successful completion of the course. You will stay with the Company and progress into a Data position within the IT team. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: As a key player in CCTV manufacturing and distribution, System Q Ltd has built a global presence, with a customer base that includes over 15,000 clients across the UK and overseas. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Salary: £18,000 per annum. Duties: Develop an understanding of CCTV products including NVRs, DVRs, analogue & IP cameras, video transmitters, wireless and WIFI products Provide technical support by phone, email, WhatsApp to customers in order to help them install and successfully deploy our products Develop knowledge of cloud based services such as Alexa and YouTube in order totest products Learn about the software products written in-house, test functionality and compatibility Support production of documentation including, quick start guides, tip sheets and manuals. Be involved in product testing at firmware level and the production of documentation Develop a basic understanding of Windows based PC systems Be involved with members of the R&D team, conceiving new products especially IOT products based upon the ESP32 or similar What we are looking for: Personal qualities: Honesty Integrity A driven individual Hard working Punctual Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Company Wide Bonus - 3 Months of Business hitting Target Free parking Annual Leave on Birthday Free Onsite Gym Access to PirkX - 24-7 access to GP, Mental Health Advice, Well being advice and Nutrition Pension Future prospects: After finishing the apprenticeship, you will grow into the IT function at System Q. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 28, 2024
Full time
Employer description: As a key player in CCTV manufacturing and distribution, System Q Ltd has built a global presence, with a customer base that includes over 15,000 clients across the UK and overseas. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Salary: £18,000 per annum. Duties: Develop an understanding of CCTV products including NVRs, DVRs, analogue & IP cameras, video transmitters, wireless and WIFI products Provide technical support by phone, email, WhatsApp to customers in order to help them install and successfully deploy our products Develop knowledge of cloud based services such as Alexa and YouTube in order totest products Learn about the software products written in-house, test functionality and compatibility Support production of documentation including, quick start guides, tip sheets and manuals. Be involved in product testing at firmware level and the production of documentation Develop a basic understanding of Windows based PC systems Be involved with members of the R&D team, conceiving new products especially IOT products based upon the ESP32 or similar What we are looking for: Personal qualities: Honesty Integrity A driven individual Hard working Punctual Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Company Wide Bonus - 3 Months of Business hitting Target Free parking Annual Leave on Birthday Free Onsite Gym Access to PirkX - 24-7 access to GP, Mental Health Advice, Well being advice and Nutrition Pension Future prospects: After finishing the apprenticeship, you will grow into the IT function at System Q. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Krome Technologies are a technically strong, service centric technology consultancy, focused on delivering end to end infrastructure solutions. Overview: We are now looking for an eager candidate to join us as an apprentice. The role: You will be responsible for supporting and maintaining clients IT systems and providing efficient desktop support to all business users.Using technical knowledge to resolve any IT related faults quickly and efficiently You will complete a broad range of queries, including how to set up an email account to system diagnostics, as well as assisting with general maintenance of all IT related hardware/software. Whilst the helpdesk is based at the Krome head office in Chertsey, from time to time technicians will be required to work at a client's sites on a secondment basis. Whilst working at client sites the technician will assume the normal hours of business for that client. These are the operational tasks you will be responsible for on a day-to-day basis. You may occasionally be asked to perform tasks outside of this list but within your job role remit. Support Services (Remote) Provide remote technical support to clients in line with contractual SLA's Update clients with work completed and include billable time Billable time shown within ITSM tool Managing return and repair process for equipment returned to Krome offices Creating and managing of support tickets Support Services (Secondment) Assisting Senior teams with project work Updating Service Delivery team on progress of work Managing project tickets and include billable time What we are looking for: Essential skills, experience, and abilities: Previous experience in a similar role and/or relevant IT qualification Technological knowledge Analytical thinking/problem solving Computer networking Installation and decommission You will be required to travel to different site visits - travel costs will be covered by the Business. Some clients will require that you are DBS cleared and that you have the certificate with you at all times as proof of compliance. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Hours can vary (details will be confirmed upon interview). Days will be Monday - Friday. Benefits: Flexible Annual Leave package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private Medical Insurance (applicable after 5 years' service) Learning and Development programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast Available (8am - 9am Mon to Fri) Complimentary Tea/Coffee and fresh fruit available All-day Fully stocked beer/wine fridge for Friday after work drinks Discounted corporate gym membership Cycle to work scheme Shower facilities Free private car park Staff break out room with pool table Modern, open plan, office environment Quarterly company-funded social events Company-funded (Voluntary) participation in our charity events Electric vehicle charging points are available at our Chertsey Head Office Inclusion & Diversity Equal-opportunity employer: We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression or veteran status. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 28, 2024
Full time
Employer description: Krome Technologies are a technically strong, service centric technology consultancy, focused on delivering end to end infrastructure solutions. Overview: We are now looking for an eager candidate to join us as an apprentice. The role: You will be responsible for supporting and maintaining clients IT systems and providing efficient desktop support to all business users.Using technical knowledge to resolve any IT related faults quickly and efficiently You will complete a broad range of queries, including how to set up an email account to system diagnostics, as well as assisting with general maintenance of all IT related hardware/software. Whilst the helpdesk is based at the Krome head office in Chertsey, from time to time technicians will be required to work at a client's sites on a secondment basis. Whilst working at client sites the technician will assume the normal hours of business for that client. These are the operational tasks you will be responsible for on a day-to-day basis. You may occasionally be asked to perform tasks outside of this list but within your job role remit. Support Services (Remote) Provide remote technical support to clients in line with contractual SLA's Update clients with work completed and include billable time Billable time shown within ITSM tool Managing return and repair process for equipment returned to Krome offices Creating and managing of support tickets Support Services (Secondment) Assisting Senior teams with project work Updating Service Delivery team on progress of work Managing project tickets and include billable time What we are looking for: Essential skills, experience, and abilities: Previous experience in a similar role and/or relevant IT qualification Technological knowledge Analytical thinking/problem solving Computer networking Installation and decommission You will be required to travel to different site visits - travel costs will be covered by the Business. Some clients will require that you are DBS cleared and that you have the certificate with you at all times as proof of compliance. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Hours can vary (details will be confirmed upon interview). Days will be Monday - Friday. Benefits: Flexible Annual Leave package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private Medical Insurance (applicable after 5 years' service) Learning and Development programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast Available (8am - 9am Mon to Fri) Complimentary Tea/Coffee and fresh fruit available All-day Fully stocked beer/wine fridge for Friday after work drinks Discounted corporate gym membership Cycle to work scheme Shower facilities Free private car park Staff break out room with pool table Modern, open plan, office environment Quarterly company-funded social events Company-funded (Voluntary) participation in our charity events Electric vehicle charging points are available at our Chertsey Head Office Inclusion & Diversity Equal-opportunity employer: We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression or veteran status. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Groupe Atlantic is an international group, founded in 1968 by two engineers, Paul Radat and Pierre Lamoure. We are experts in providing thermal comfort equipment which is a universal need. Overview: We are pleased to announce that, in conjunction with QA Training, we are looking to recruit a Digital Services Apprentice to assist with the duties of the Groupe Atlantic UK Division Service Desk. The position represents an excellent opportunity to join a dynamic Digital Services team as frontline support, with exposure to a number of varied tasks in order to develop their IT skills across an 18-month Level 3 Information Communications Technician Apprenticeship. The successful candidate will be exposed to many modern Digital technologies and platforms that are in use across our division and will be working alongside a wide range of highly skilled colleagues in a fast-paced busy team. This is a great environment to learn and develop both professionally and personally. Key Accountabilities include: Answering incoming calls to address IT inquiries or support requests Logging and documenting IT issues or service requests submitted by users Communicating with users to gather necessary information and provide updates on request statuses Managing user accounts within IT systems, including setup, modification, and termination Assisting in IT procurement processes under the direction of the Service Desk Manager Configuring desktop and laptop PCs using imaging software for standardized deployment Setting up and configuring Android and Apple mobile devices using Mobile Device Management software Providing troubleshooting support for PC and software-related issues to end-users What we are looking for: Essential requirements include: Computer literate with knowledge of Microsoft Packages Professional and customer service-focused attitude Confident, polite, and friendly demeanor Ability to follow instructions and solve problems effectively Smart appearance and punctuality Strong communication skills, both written and verbal Positive attitude with a willingness to learn and work well in a team Being a driver would be beneficial but is not essential to apply for the position. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Annual pay review Employee discounts 25 days, plus 8 bank holidays Competitive work Pension Scheme Career progression opportunities once the apprenticeship is completed Equal Opportunities: Applicants should display behaviors in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.Ideal Boilers is an Equal Opportunities and Age Positive Employer. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 27, 2024
Full time
Employer description: Groupe Atlantic is an international group, founded in 1968 by two engineers, Paul Radat and Pierre Lamoure. We are experts in providing thermal comfort equipment which is a universal need. Overview: We are pleased to announce that, in conjunction with QA Training, we are looking to recruit a Digital Services Apprentice to assist with the duties of the Groupe Atlantic UK Division Service Desk. The position represents an excellent opportunity to join a dynamic Digital Services team as frontline support, with exposure to a number of varied tasks in order to develop their IT skills across an 18-month Level 3 Information Communications Technician Apprenticeship. The successful candidate will be exposed to many modern Digital technologies and platforms that are in use across our division and will be working alongside a wide range of highly skilled colleagues in a fast-paced busy team. This is a great environment to learn and develop both professionally and personally. Key Accountabilities include: Answering incoming calls to address IT inquiries or support requests Logging and documenting IT issues or service requests submitted by users Communicating with users to gather necessary information and provide updates on request statuses Managing user accounts within IT systems, including setup, modification, and termination Assisting in IT procurement processes under the direction of the Service Desk Manager Configuring desktop and laptop PCs using imaging software for standardized deployment Setting up and configuring Android and Apple mobile devices using Mobile Device Management software Providing troubleshooting support for PC and software-related issues to end-users What we are looking for: Essential requirements include: Computer literate with knowledge of Microsoft Packages Professional and customer service-focused attitude Confident, polite, and friendly demeanor Ability to follow instructions and solve problems effectively Smart appearance and punctuality Strong communication skills, both written and verbal Positive attitude with a willingness to learn and work well in a team Being a driver would be beneficial but is not essential to apply for the position. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Annual pay review Employee discounts 25 days, plus 8 bank holidays Competitive work Pension Scheme Career progression opportunities once the apprenticeship is completed Equal Opportunities: Applicants should display behaviors in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.Ideal Boilers is an Equal Opportunities and Age Positive Employer. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Are you a graduate looking for an exciting opportunity within the Fintech industry? Do you want to kickstart your career as a Tech Consultant? Reqiva are partnered with a market leading consultancy in the Fintech industry based in Oxford. They are looking for a motivated career driven individual to join the team as a Technical Consultant. As a company we ve worked with this consultancy for a long time and have helped several Graduates start successful careers. If you re serious about being a Technical Consultant then this role is for you. This will be a hybrid opportunity and you ll attend the office in Oxford 3 days a week. Salary for this position will be up to £30,000 per year. Skills Required for the Technical Consultant position: A degree in any STEM subject must have 2:1 or above Experience with coding, ideally in Python or Java but the language isn t essential Must have a can do attitude and technically minded Excellent communication skills This is an exciting opportunity for you to kickstart your career as a Technical Consultant, if you d like to find out more then please apply here.
Mar 27, 2024
Full time
Are you a graduate looking for an exciting opportunity within the Fintech industry? Do you want to kickstart your career as a Tech Consultant? Reqiva are partnered with a market leading consultancy in the Fintech industry based in Oxford. They are looking for a motivated career driven individual to join the team as a Technical Consultant. As a company we ve worked with this consultancy for a long time and have helped several Graduates start successful careers. If you re serious about being a Technical Consultant then this role is for you. This will be a hybrid opportunity and you ll attend the office in Oxford 3 days a week. Salary for this position will be up to £30,000 per year. Skills Required for the Technical Consultant position: A degree in any STEM subject must have 2:1 or above Experience with coding, ideally in Python or Java but the language isn t essential Must have a can do attitude and technically minded Excellent communication skills This is an exciting opportunity for you to kickstart your career as a Technical Consultant, if you d like to find out more then please apply here.
Employer description: MCS is an independently owned Building Services provider who specialise in the design, installation & delivery of building services solutions, covering all aspects of mechanical and electrical engineering installations. Our unique culture is part of our DNA and is an underpinning factor in our success. We offer a service which is innovative and client focused, we collaborate with our customers and supply chain partners to ensure we deliver the best results. Overview: We are now looking for an eager candidate to join us as an apprentice. Join our dynamic team where you will not only provide essential IT support but also play a crucial role in enhancing our cybersecurity posture. This role is tailored for individuals who are passionate about technology and cybersecurity, offering a unique opportunity to develop expertise in these areas using Microsoft 365 & other cutting-edge tools. Salary: £15,000 per annum. Duties: what you will do in your working day: Assist in providing comprehensive IT support, troubleshooting hardware, software, and network issues Play a pivotal role in improving the business's cybersecurity measures, focusing on Microsoft 365 security tools and features Involve in the configuration and maintenance of Microsoft 365 applications, emphasizing security and data protection (Exchange Online, SharePoint Online, Microsoft Desktop Apps) Contribute to securing our Microsoft RDS and Access EasyBuild accounting system against potential cyber threats Support the management of device configurations and enhance security protocols using Intune Collaborate in the implementation of IT strategic plans with a key focus on developing robust cybersecurity frameworks Participate in specialized training sessions and workshops centered around cybersecurity, Microsoft 365, and other relevant technologies Actively ensure adherence to the latest best practices in IT security, data protection, and compliance What we are looking for: Able to work to deadlines Methodical & organised Have excellent time management and attention to detail Some form of experience in IT Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday - Friday, 9am - 5pm. Total hours per week: 35 You will be trained in: Technical competencies Communication IT security Remote infrastructure Data Problem solving Benefits: Free on-site parking Cycle-to-work scheme Friendly atmosphere Coffee machine Free Tea/Coffee/fruit 28 Days Annual Leave (Incd Bank Holidays) Staff events (Paid for by Company) Paid sick leave Pension contribution matching Mental health and wellbeing support Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 27, 2024
Full time
Employer description: MCS is an independently owned Building Services provider who specialise in the design, installation & delivery of building services solutions, covering all aspects of mechanical and electrical engineering installations. Our unique culture is part of our DNA and is an underpinning factor in our success. We offer a service which is innovative and client focused, we collaborate with our customers and supply chain partners to ensure we deliver the best results. Overview: We are now looking for an eager candidate to join us as an apprentice. Join our dynamic team where you will not only provide essential IT support but also play a crucial role in enhancing our cybersecurity posture. This role is tailored for individuals who are passionate about technology and cybersecurity, offering a unique opportunity to develop expertise in these areas using Microsoft 365 & other cutting-edge tools. Salary: £15,000 per annum. Duties: what you will do in your working day: Assist in providing comprehensive IT support, troubleshooting hardware, software, and network issues Play a pivotal role in improving the business's cybersecurity measures, focusing on Microsoft 365 security tools and features Involve in the configuration and maintenance of Microsoft 365 applications, emphasizing security and data protection (Exchange Online, SharePoint Online, Microsoft Desktop Apps) Contribute to securing our Microsoft RDS and Access EasyBuild accounting system against potential cyber threats Support the management of device configurations and enhance security protocols using Intune Collaborate in the implementation of IT strategic plans with a key focus on developing robust cybersecurity frameworks Participate in specialized training sessions and workshops centered around cybersecurity, Microsoft 365, and other relevant technologies Actively ensure adherence to the latest best practices in IT security, data protection, and compliance What we are looking for: Able to work to deadlines Methodical & organised Have excellent time management and attention to detail Some form of experience in IT Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday - Friday, 9am - 5pm. Total hours per week: 35 You will be trained in: Technical competencies Communication IT security Remote infrastructure Data Problem solving Benefits: Free on-site parking Cycle-to-work scheme Friendly atmosphere Coffee machine Free Tea/Coffee/fruit 28 Days Annual Leave (Incd Bank Holidays) Staff events (Paid for by Company) Paid sick leave Pension contribution matching Mental health and wellbeing support Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: EastquayIT are a Managed Service Provider based in North Shields, supporting companies across the UK with their IT equipment and providing cloud services, communications and a range of other related services. Overview: We are a forward-thinking company with a growth mindset, seeking an IT support apprentice to join the team in providing excellent first line support to our clients. Our number one goal is to create an excellent team which is able to make our clients exceptionally happy. The successful applicant will be able to grow their skills and learn new tools, techniques and technologies on a range of projects, while working alongside a great supportive team. They would become a valued member of the team at the forefront of our technical support desk, while gaining industry recognised certifications through the apprenticeship training program. This is a great opportunity to join a very technical support team and learn best practice on a support desk and develop IT skills. Duties / Tasks: will include but not be limited to: Answer customer support calls and raise support tickets Provide first line IT support via phone, email and other channels Work on and resolve support tickets Delight our clients with a friendly, quick and helpful experience Provide the client with technical assistance using remote troubleshooting tools and techniques Monitor, investigate and resolve issues for both hardware and software Provide clear updates on progress to both the business and stakeholders Use our AutoTask ticketing system to work on and resolve support tickets Managing and recording all work though our ticketing System Create and maintain client and support documentation And you will have to follow the: Schedule provided by the service delivery manage Standard operating procedures (SOPs) for daily / weekly recurring tasks Security procedures and keep a vigilant eye for potential or realised security issues Eastquay IT also offer in house training and career progression opportunities working with the varies technologies we support. What we are looking for: Desired skills and attributes: A love of (and ability to) solve problems Great communications skills, founded in being a good listener Understanding of support tools, techniques and how technology is used to provide services Quick, accurate typing and good use of spelling and grammar A desire to deliver an amazing client experience and an understanding of how going the extra mile is important to customer service Knowledge of IT applications, software and hardware The ability to engage others in conversations and be able to ask questions Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary range: £14,000 - £16,000 plus Benefits. Working week: 37 hours per week. Leave entitlement: 20 days per year + Birthday. Benefits: Get your birthday off Bonus scheme Company nights out Subsidised snacks Pizza day A proactive approach to ongoing training to help you develop life-long skills Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. For someone looking to progress their role, the Apprentice Helpdesk Engineer naturally leads into roles such as: IT Support Engineer, Field Engineer, Team Leader and Project Engineer. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 26, 2024
Full time
Employer description: EastquayIT are a Managed Service Provider based in North Shields, supporting companies across the UK with their IT equipment and providing cloud services, communications and a range of other related services. Overview: We are a forward-thinking company with a growth mindset, seeking an IT support apprentice to join the team in providing excellent first line support to our clients. Our number one goal is to create an excellent team which is able to make our clients exceptionally happy. The successful applicant will be able to grow their skills and learn new tools, techniques and technologies on a range of projects, while working alongside a great supportive team. They would become a valued member of the team at the forefront of our technical support desk, while gaining industry recognised certifications through the apprenticeship training program. This is a great opportunity to join a very technical support team and learn best practice on a support desk and develop IT skills. Duties / Tasks: will include but not be limited to: Answer customer support calls and raise support tickets Provide first line IT support via phone, email and other channels Work on and resolve support tickets Delight our clients with a friendly, quick and helpful experience Provide the client with technical assistance using remote troubleshooting tools and techniques Monitor, investigate and resolve issues for both hardware and software Provide clear updates on progress to both the business and stakeholders Use our AutoTask ticketing system to work on and resolve support tickets Managing and recording all work though our ticketing System Create and maintain client and support documentation And you will have to follow the: Schedule provided by the service delivery manage Standard operating procedures (SOPs) for daily / weekly recurring tasks Security procedures and keep a vigilant eye for potential or realised security issues Eastquay IT also offer in house training and career progression opportunities working with the varies technologies we support. What we are looking for: Desired skills and attributes: A love of (and ability to) solve problems Great communications skills, founded in being a good listener Understanding of support tools, techniques and how technology is used to provide services Quick, accurate typing and good use of spelling and grammar A desire to deliver an amazing client experience and an understanding of how going the extra mile is important to customer service Knowledge of IT applications, software and hardware The ability to engage others in conversations and be able to ask questions Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary range: £14,000 - £16,000 plus Benefits. Working week: 37 hours per week. Leave entitlement: 20 days per year + Birthday. Benefits: Get your birthday off Bonus scheme Company nights out Subsidised snacks Pizza day A proactive approach to ongoing training to help you develop life-long skills Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. For someone looking to progress their role, the Apprentice Helpdesk Engineer naturally leads into roles such as: IT Support Engineer, Field Engineer, Team Leader and Project Engineer. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer Description: Downing College is a part of the collegiate University of Cambridge. We have over 180 staff members and 1000 students. We have an inclusive culture, with friendly staff and students. Everyone is keen to help and the work environment is pleasant. There are opportunities to learn & develop a great career. Vacancy Description: Working as part of a Desktop and System support team providing a wide variety of services. You will provide 1st and 2nd line support functions to a wide range of user bases in a predominantly Microsoft environment. Support will be provide by telephone, desk visit or remote support via Teams or Zoom etc. The role is an onsite role working office hours, Monday to Friday 09:00 to 17:00 (30mins for lunch). Key Duties and Responsibilities: Perform both first and second line support via remote or desk visit. Prioritise and diagnose incidents and requests according to agreed procedures. Investigate causes, resolve or escalate to senior team members. Act as the main contact point, receiving and handling requests for support via multiple channels. Analyse causes of incidents and inform service owners to minimise probability of recurrence and contribute to service improvement. Desirable Skills & Personal Qualities: Educated to GCSE, B-Tech or A-level standard Demonstrable knowledge of Microsoft operating systems and their applications packages Good analytical thinking Excellent communication skills are critical for the role. The role holder must be self-motivated, willing to acquire new skills and knowledge, capable of working unsupervised and must be able to complete projects in a timely and professional manner. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Daily meal allowance Free to use onsite gym Contributory pension scheme Onsite parking Future Prospects: Upon successful completion of this apprenticeship, you may have the opportunity to join the business permanently or progress onto a more advanced apprenticeship. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 25, 2024
Full time
Employer Description: Downing College is a part of the collegiate University of Cambridge. We have over 180 staff members and 1000 students. We have an inclusive culture, with friendly staff and students. Everyone is keen to help and the work environment is pleasant. There are opportunities to learn & develop a great career. Vacancy Description: Working as part of a Desktop and System support team providing a wide variety of services. You will provide 1st and 2nd line support functions to a wide range of user bases in a predominantly Microsoft environment. Support will be provide by telephone, desk visit or remote support via Teams or Zoom etc. The role is an onsite role working office hours, Monday to Friday 09:00 to 17:00 (30mins for lunch). Key Duties and Responsibilities: Perform both first and second line support via remote or desk visit. Prioritise and diagnose incidents and requests according to agreed procedures. Investigate causes, resolve or escalate to senior team members. Act as the main contact point, receiving and handling requests for support via multiple channels. Analyse causes of incidents and inform service owners to minimise probability of recurrence and contribute to service improvement. Desirable Skills & Personal Qualities: Educated to GCSE, B-Tech or A-level standard Demonstrable knowledge of Microsoft operating systems and their applications packages Good analytical thinking Excellent communication skills are critical for the role. The role holder must be self-motivated, willing to acquire new skills and knowledge, capable of working unsupervised and must be able to complete projects in a timely and professional manner. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Daily meal allowance Free to use onsite gym Contributory pension scheme Onsite parking Future Prospects: Upon successful completion of this apprenticeship, you may have the opportunity to join the business permanently or progress onto a more advanced apprenticeship. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Junior IT Support candiates required by my leading client. Are you a detail-oriented individual with a passion for organization and a knack for problem-solving? Ready to kick-start your career in the dynamic world of Information Technology? Look no further! Join our team and embark on an exhilarating journey in the IT industry! We are seeking enthusiastic Junior Candidates with strong organizational skills to join our growing team. No prior IT experience required - just a hunger to learn and a drive to succeed. As a Junior IT Candidate with us, you will: Assist in managing and organizing IT projects and tasks. Learn the ins and outs of IT systems and processes. Collaborate with experienced professionals to tackle challenges head-on. Develop your skills and expertise in a supportive environment. Dive into a world of endless opportunities for growth and advancement. What we're looking for: Recent graduates or individuals with relevant qualifications. Strong organizational skills and attention to detail. Excellent communication and teamwork abilities. Passion for learning and a proactive attitude.Basic understanding of IT concepts (preferred but not mandatory). Join us and unlock your potential in the exciting realm of IT! Apply now and take the first step towards a fulfilling career. Don't miss out on this incredible opportunity - seize the moment and apply today!
Mar 25, 2024
Full time
Junior IT Support candiates required by my leading client. Are you a detail-oriented individual with a passion for organization and a knack for problem-solving? Ready to kick-start your career in the dynamic world of Information Technology? Look no further! Join our team and embark on an exhilarating journey in the IT industry! We are seeking enthusiastic Junior Candidates with strong organizational skills to join our growing team. No prior IT experience required - just a hunger to learn and a drive to succeed. As a Junior IT Candidate with us, you will: Assist in managing and organizing IT projects and tasks. Learn the ins and outs of IT systems and processes. Collaborate with experienced professionals to tackle challenges head-on. Develop your skills and expertise in a supportive environment. Dive into a world of endless opportunities for growth and advancement. What we're looking for: Recent graduates or individuals with relevant qualifications. Strong organizational skills and attention to detail. Excellent communication and teamwork abilities. Passion for learning and a proactive attitude.Basic understanding of IT concepts (preferred but not mandatory). Join us and unlock your potential in the exciting realm of IT! Apply now and take the first step towards a fulfilling career. Don't miss out on this incredible opportunity - seize the moment and apply today!
About us: Remtek Systems Limited is a reputable provider of disabled student allowance computer equipment and software, assistive technology training, and ergonomic working solutions. Established in 1974, we are committed to continually enhancing our services to better serve our customers. Our team members are carefully selected for their alignment with our customer base and undergo comprehensive training in both Assistive Technology and Disability Awareness. Overview: As an apprentice at Remtek Systems Limited, you will have the opportunity to embark on a fulfilling career path within our company. You will be an integral part of our team, assisting in various tasks related to providing assistive technology solutions and support to our clients. Throughout the apprenticeship, you will receive in-house training, guidance, and mentorship to develop your skills and knowledge in the field. Responsibilities: Assist in the provision of disabled student allowance computer equipment and software Participate in online IT technology solutions and guidance Collaborate with team members Prioritise and manage multiple tasks effectively Maintain accurate records and documentation Communicate effectively with clients and colleagues at all levels You will need to be flexibly adapt to the needs of the business, including working beyond normal hours when required. Desired skills and qualities: Passion for IT and Technology Ability to work flexibly and independently Strong organisational and time management skills Excellent verbal and written communication skills Attention to detail and accuracy Ability to work well both independently and as part of a team Willingness to learn and adapt to new technologies and methodologies Commitment to supporting individuals with disabilities Willingness to undertake overtime when necessary Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Competitive apprentice wage with performance reviews for potential increases in the first 12 months Two paid main events per year (Christmas and Summer BBQ), along with interim events throughout the year Free counselling helpline for you and immediate family in your household Cycle-to-Work scheme starting April 2024 Career progression opportunities with qualification courses provided Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 25, 2024
Full time
About us: Remtek Systems Limited is a reputable provider of disabled student allowance computer equipment and software, assistive technology training, and ergonomic working solutions. Established in 1974, we are committed to continually enhancing our services to better serve our customers. Our team members are carefully selected for their alignment with our customer base and undergo comprehensive training in both Assistive Technology and Disability Awareness. Overview: As an apprentice at Remtek Systems Limited, you will have the opportunity to embark on a fulfilling career path within our company. You will be an integral part of our team, assisting in various tasks related to providing assistive technology solutions and support to our clients. Throughout the apprenticeship, you will receive in-house training, guidance, and mentorship to develop your skills and knowledge in the field. Responsibilities: Assist in the provision of disabled student allowance computer equipment and software Participate in online IT technology solutions and guidance Collaborate with team members Prioritise and manage multiple tasks effectively Maintain accurate records and documentation Communicate effectively with clients and colleagues at all levels You will need to be flexibly adapt to the needs of the business, including working beyond normal hours when required. Desired skills and qualities: Passion for IT and Technology Ability to work flexibly and independently Strong organisational and time management skills Excellent verbal and written communication skills Attention to detail and accuracy Ability to work well both independently and as part of a team Willingness to learn and adapt to new technologies and methodologies Commitment to supporting individuals with disabilities Willingness to undertake overtime when necessary Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Competitive apprentice wage with performance reviews for potential increases in the first 12 months Two paid main events per year (Christmas and Summer BBQ), along with interim events throughout the year Free counselling helpline for you and immediate family in your household Cycle-to-Work scheme starting April 2024 Career progression opportunities with qualification courses provided Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Mintivo is a Cloud-first Managed IT Service Provider based in Lackock, Chippenham. Overview: We are seeking a meticulous and technically adapt IT Builds Technician to join our team. The primary responsibility of this role is to assemble and configure laptops according to company specifications. The ideal candidate will possess a strong understanding of hardware components and software installations, ensuring that each laptop is built efficiently and to the highest quality standards. Main role / Responsibilities will include but not be limited to : Assemble laptops by installing hardware components such as CPU, RAM, hard drives, and peripherals Configure BIOS settings and perform firmware updates as necessary Install operating systems, drivers, and essential software applications onto laptops and Troubleshoot hardware and software issues during the build process Conduct quality assurance checks to ensure laptops meet performance and functionality requirements What we are looking for: Desirable skills: Understanding of operating systems, especially Windows and macOS Attention to detail and commitment to producing high-quality work Excellent time management and organisational skills, effective communication skills, both verbal and written, ability to work independently and as part of a team Experience with imaging and deployment tools such as Microsoft Deployment Toolkit (MDT) or similar Familiarity with BIOS/UEFI configuration and firmware updates Being able to drive would be beneficial, but is not essential Personal qualities: Patience and empathy when providing technical support to end-users Ability to work efficiently under pressure and meet deadlines Enthusiasm for technology and a passion for delivering excellent customer service Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Company perks: The holiday allowance is unlimited (25 days + Bank holidays + Additional days if performing well and given enough notice) Performance and salary reviews Enrolment into the Mintivo Academy, aimed on your training and development needs with time available to complete during working hours Access to online courses, work related plus more, all at your fingertips Staff and Customer referral scheme Great working atmosphere and balanced work environment - we are high performance and we take good care of each other Employee socials and events run by our Social Committee On site lounge area and Minchester bar Lots of cake and fruit Auto Enrolment pension scheme And of course, you get to work for a fast-growing, modern, market leader like us! Future prospects: There is an opportunity to develop into 1st Line Engineer and work your way up through the Service Desk Tiers (2nd Line, 3rd Line, Project Delivery etc) after successfully completing your apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 25, 2024
Full time
Employer description: Mintivo is a Cloud-first Managed IT Service Provider based in Lackock, Chippenham. Overview: We are seeking a meticulous and technically adapt IT Builds Technician to join our team. The primary responsibility of this role is to assemble and configure laptops according to company specifications. The ideal candidate will possess a strong understanding of hardware components and software installations, ensuring that each laptop is built efficiently and to the highest quality standards. Main role / Responsibilities will include but not be limited to : Assemble laptops by installing hardware components such as CPU, RAM, hard drives, and peripherals Configure BIOS settings and perform firmware updates as necessary Install operating systems, drivers, and essential software applications onto laptops and Troubleshoot hardware and software issues during the build process Conduct quality assurance checks to ensure laptops meet performance and functionality requirements What we are looking for: Desirable skills: Understanding of operating systems, especially Windows and macOS Attention to detail and commitment to producing high-quality work Excellent time management and organisational skills, effective communication skills, both verbal and written, ability to work independently and as part of a team Experience with imaging and deployment tools such as Microsoft Deployment Toolkit (MDT) or similar Familiarity with BIOS/UEFI configuration and firmware updates Being able to drive would be beneficial, but is not essential Personal qualities: Patience and empathy when providing technical support to end-users Ability to work efficiently under pressure and meet deadlines Enthusiasm for technology and a passion for delivering excellent customer service Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Company perks: The holiday allowance is unlimited (25 days + Bank holidays + Additional days if performing well and given enough notice) Performance and salary reviews Enrolment into the Mintivo Academy, aimed on your training and development needs with time available to complete during working hours Access to online courses, work related plus more, all at your fingertips Staff and Customer referral scheme Great working atmosphere and balanced work environment - we are high performance and we take good care of each other Employee socials and events run by our Social Committee On site lounge area and Minchester bar Lots of cake and fruit Auto Enrolment pension scheme And of course, you get to work for a fast-growing, modern, market leader like us! Future prospects: There is an opportunity to develop into 1st Line Engineer and work your way up through the Service Desk Tiers (2nd Line, 3rd Line, Project Delivery etc) after successfully completing your apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Technical All-Rounder Position: Technical Manager Location: Wiltshire Salary: £25,000 - £35,000 per annum (with annual salary reviews) Are you a dynamic individual with a passion for technical challenges and a knack for engineering? You could work within a close-knit team who have cornered a market in the manufacturing sector to produce components with a range of industry applications including medical, defence, energy and transport. This role will offer the opportunity for International travel to build relationships with suppliers and customers. You will be working with the Chief Operating Officer who needs support on a range of tasks including the build out of a new CRM system. Key Responsibilities: Respond to technical enquiries and provide support for various operational activities. Utilize CAD software for both 2D and 3D design tasks. Conduct magnetic modelling using FEM 'EM Works' SolidWorks plug-in software. Cultivate and maintain strong relationships with suppliers and customers. Requirements: Background in engineering with a strong technical aptitude. Excellent communication skills with the ability to build rapport with stakeholders. Proactive mindset with a willingness to learn and adapt. Prior experience of a technical role within manufacturing would be beneficial but not essential, university graduates stepping into their first role are very welcome! If you're ready to take on exciting challenges, broaden your skill set, and be part of a supportive team, we want to hear from you! Reach out to me to schedule a discussion and learn more about this opportunity.
Mar 24, 2024
Full time
Technical All-Rounder Position: Technical Manager Location: Wiltshire Salary: £25,000 - £35,000 per annum (with annual salary reviews) Are you a dynamic individual with a passion for technical challenges and a knack for engineering? You could work within a close-knit team who have cornered a market in the manufacturing sector to produce components with a range of industry applications including medical, defence, energy and transport. This role will offer the opportunity for International travel to build relationships with suppliers and customers. You will be working with the Chief Operating Officer who needs support on a range of tasks including the build out of a new CRM system. Key Responsibilities: Respond to technical enquiries and provide support for various operational activities. Utilize CAD software for both 2D and 3D design tasks. Conduct magnetic modelling using FEM 'EM Works' SolidWorks plug-in software. Cultivate and maintain strong relationships with suppliers and customers. Requirements: Background in engineering with a strong technical aptitude. Excellent communication skills with the ability to build rapport with stakeholders. Proactive mindset with a willingness to learn and adapt. Prior experience of a technical role within manufacturing would be beneficial but not essential, university graduates stepping into their first role are very welcome! If you're ready to take on exciting challenges, broaden your skill set, and be part of a supportive team, we want to hear from you! Reach out to me to schedule a discussion and learn more about this opportunity.
About Us: AmWorld is a professional and friendly Global Logistics and Courier solution provider based in Colnbrook since 1983. We assist our clients with any challenge they may face in our industry, such as event management or bulk distributions. Overview: We are looking for an IT Associate with a keen interest in various areas of technology, from Windows desktop support such as printer or Microsoft Office issues, to CCTV, IP Phone, and ID Card systems. They will also be responsible for some address data cleansing for bulk shipment imports, which will be taught over the first few months. We operate out of 2 main sites in Colnbrook which are a 3min drive apart, the IT Associate must be able to support both sites, though usually remote management will be possible from their desk. Salary: £18,000 - £20,000 per annum. Responsibilities: To be the 1st point of contact for user incident reports, to log incidents into the ticketing system and attempt to resolve user issues such as: Printers Microsoft Office Network drives ID cards Passwords/PINs Windows Profile setup To escalate more complicated incidents and keep users updated of incident progress.To learn and assist with bulk address data imports; Excel/CSV data manipulation.To assist with larger technical projects where appropriate such as the deployment of new services. Goals: The IT Associate will work towards taking day-to-day ownership of the following systems: Microsoft 365 Exchange CCTV Cloud Phone System Ticketing system NAS Network shares Development: This role provides an opportunity to learn about more advanced technologies from and experienced engineer. Training may also be available, depending on interest and business needs. What we are looking for: Desirable skills and Personal qualities: The right candidate will have the ability to work under varying levels of workload Passion to learn Grounded and focused Team player Preferred experience: General enthusiasm towards IT/Computing. Either experience of 1st/2nd Line IT environments or examples of personal IT projects. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday to Friday, 9am - 6pm (40 hours per week) Benefits: Free on-site parking Casual dress code Friendly atmosphere Coffee machine / Free Tea/Coffee 23 days holiday, plus Bank Holidays Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 24, 2024
Full time
About Us: AmWorld is a professional and friendly Global Logistics and Courier solution provider based in Colnbrook since 1983. We assist our clients with any challenge they may face in our industry, such as event management or bulk distributions. Overview: We are looking for an IT Associate with a keen interest in various areas of technology, from Windows desktop support such as printer or Microsoft Office issues, to CCTV, IP Phone, and ID Card systems. They will also be responsible for some address data cleansing for bulk shipment imports, which will be taught over the first few months. We operate out of 2 main sites in Colnbrook which are a 3min drive apart, the IT Associate must be able to support both sites, though usually remote management will be possible from their desk. Salary: £18,000 - £20,000 per annum. Responsibilities: To be the 1st point of contact for user incident reports, to log incidents into the ticketing system and attempt to resolve user issues such as: Printers Microsoft Office Network drives ID cards Passwords/PINs Windows Profile setup To escalate more complicated incidents and keep users updated of incident progress.To learn and assist with bulk address data imports; Excel/CSV data manipulation.To assist with larger technical projects where appropriate such as the deployment of new services. Goals: The IT Associate will work towards taking day-to-day ownership of the following systems: Microsoft 365 Exchange CCTV Cloud Phone System Ticketing system NAS Network shares Development: This role provides an opportunity to learn about more advanced technologies from and experienced engineer. Training may also be available, depending on interest and business needs. What we are looking for: Desirable skills and Personal qualities: The right candidate will have the ability to work under varying levels of workload Passion to learn Grounded and focused Team player Preferred experience: General enthusiasm towards IT/Computing. Either experience of 1st/2nd Line IT environments or examples of personal IT projects. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday to Friday, 9am - 6pm (40 hours per week) Benefits: Free on-site parking Casual dress code Friendly atmosphere Coffee machine / Free Tea/Coffee 23 days holiday, plus Bank Holidays Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Dutton FM provides versatile and quality facilities management services which enhances our client's operational delivery and provides value for money. The FM services we offer are extensive; electrical, plumbing & heating, cleaning, roofing, decorating, construction and refurbishment. At Dutton FM, we aim to provide a tailored, bespoke facilities management service, which is specifically suited to the needs of our individual clients. We build close relationships with all of our clients, developing an intense knowledge of their business which allows us to provide the exact facilities management solution they require. Overview: We are now looking for an eager candidate to join us as an apprentice. Salary: £14,000 - £16,000 per annum Duties: The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas: General administrative duties including typing correspondence by e-mail and letter To undertake filing, faxing, record keeping, photocopying and distribution of relevant Using Microsoft Packages, in particular Word, Excel and PowerPoint Answering the telephone in a professional manner and dealing with enquiries Responsible for co-ordinating the post Inputting data onto internal systems with a high level of accuracy Dealing with requests for information Ensuring that the Policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety and Equal Opportunities What we are looking for: Desirable skills: Somebody who is a good verbal communicator who has a polite, clear and professional telephone manner. IT literate and have a good understanding of Microsoft Confident in using email Personal qualities: Enthusiastic Flexible approach to work, willing to go the extra mile to get the job done Must be punctual, as well as having a good attendance Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: The salary will increase after 12 weeks and regular salary reviews will also be held across the apprenticeship Free on-site parking Casual dress code Friendly atmosphere Future prospects: There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship. There will be opportunity to study further and this will be expected of successful candidates. There will be chance to study a broad range of further qualification to degree level and beyond in areas such as management, surveying, marketing. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 22, 2024
Full time
Employer description: Dutton FM provides versatile and quality facilities management services which enhances our client's operational delivery and provides value for money. The FM services we offer are extensive; electrical, plumbing & heating, cleaning, roofing, decorating, construction and refurbishment. At Dutton FM, we aim to provide a tailored, bespoke facilities management service, which is specifically suited to the needs of our individual clients. We build close relationships with all of our clients, developing an intense knowledge of their business which allows us to provide the exact facilities management solution they require. Overview: We are now looking for an eager candidate to join us as an apprentice. Salary: £14,000 - £16,000 per annum Duties: The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas: General administrative duties including typing correspondence by e-mail and letter To undertake filing, faxing, record keeping, photocopying and distribution of relevant Using Microsoft Packages, in particular Word, Excel and PowerPoint Answering the telephone in a professional manner and dealing with enquiries Responsible for co-ordinating the post Inputting data onto internal systems with a high level of accuracy Dealing with requests for information Ensuring that the Policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety and Equal Opportunities What we are looking for: Desirable skills: Somebody who is a good verbal communicator who has a polite, clear and professional telephone manner. IT literate and have a good understanding of Microsoft Confident in using email Personal qualities: Enthusiastic Flexible approach to work, willing to go the extra mile to get the job done Must be punctual, as well as having a good attendance Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: The salary will increase after 12 weeks and regular salary reviews will also be held across the apprenticeship Free on-site parking Casual dress code Friendly atmosphere Future prospects: There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship. There will be opportunity to study further and this will be expected of successful candidates. There will be chance to study a broad range of further qualification to degree level and beyond in areas such as management, surveying, marketing. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Who you'll be working for: Situated in Yorkshire and Liverpool, Blacklight Software are a forward thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development. Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers. Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice. What's in it for you: Blacklight Software are looking for a Software Developer Apprentice to join our development team. Initially you will be on a guided learning path to gain exposure to the technologies we use, especially around Microsoft's cloud stack (Azure, Office 365). Once completed you will join the development team and contribute to successful projects. In addition to project work, Blacklight Software will sponsor your continued learning on the Software Developer Apprenticeship L4. Working at Blacklight provides a lot of variety. Combined with regular knowledge sharing sessions, this is a great opportunity to learn. Duties: You will be responsible for: Coding, in a manner consistent with published coding standards, as part of a team to ensure all objectives are delivered to a high standard of quality and accuracy Working closely with other members of the team by understanding your own contribution to the team's goals, taking ownership of any potential problems to ensure they are resolved Designing technically and documenting aspects of the software project, including but not limited to database, business rules and presentation. Documentation must be produced to a high level of accuracy, be unambiguous, and kept up to date Identifying and highlighting where productivity gains can be achieved either through new techniques or adoption of programming tools. If appropriate design, develop and implement programming tools for internal use Helping the project managers identify and classify programming defects and then develop a solution for these defects that satisfies the specification Deploying updates onto target infrastructure, performing any necessary system tests and ensuring accuracy of deployment, either remotely or on a customer's site Performing other functions as required by line manager or Blacklight Software senior management Desired skills and qualities: Enthusiastic software developer with experience working within the .NET ecosystem during your L4 apprentice program Passionate about writing software and will be familiar with techniques used to delivering high quality, tested, scalable and maintainable code Adaptable. As a software agency we get requests to do weird and wonderful things with weird and wonderful technologies. This should excite you! You will have an appetite to learn and will share your findings Desired experience: Agile Methodologies TDD JavaScript Office 365 Azure Entry requirements: The learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training provider OR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude test OR a BTEC Diploma in IT and a successful completion of our aptitude test OR 2 years' experience in a relevant role and successful completion of our aptitude test You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Onboarding and Initial Training: 3 months (stage1) Starting Salary of £16k Further Training: 3 months (stage 2) Salary of £18k Gaining Experience: 12 months (stage 3) Salary of £20k End Position: Salary of £25k Working week: 37.5 hours per week Benefits: Arcade machine Training available material for MS certifications Free on-site parking Casual dress code Friendly atmosphere Coffee machine Free Tea/Coffee/fruit Flexible working hours can be arranged if required Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 22, 2024
Full time
Who you'll be working for: Situated in Yorkshire and Liverpool, Blacklight Software are a forward thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development. Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers. Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice. What's in it for you: Blacklight Software are looking for a Software Developer Apprentice to join our development team. Initially you will be on a guided learning path to gain exposure to the technologies we use, especially around Microsoft's cloud stack (Azure, Office 365). Once completed you will join the development team and contribute to successful projects. In addition to project work, Blacklight Software will sponsor your continued learning on the Software Developer Apprenticeship L4. Working at Blacklight provides a lot of variety. Combined with regular knowledge sharing sessions, this is a great opportunity to learn. Duties: You will be responsible for: Coding, in a manner consistent with published coding standards, as part of a team to ensure all objectives are delivered to a high standard of quality and accuracy Working closely with other members of the team by understanding your own contribution to the team's goals, taking ownership of any potential problems to ensure they are resolved Designing technically and documenting aspects of the software project, including but not limited to database, business rules and presentation. Documentation must be produced to a high level of accuracy, be unambiguous, and kept up to date Identifying and highlighting where productivity gains can be achieved either through new techniques or adoption of programming tools. If appropriate design, develop and implement programming tools for internal use Helping the project managers identify and classify programming defects and then develop a solution for these defects that satisfies the specification Deploying updates onto target infrastructure, performing any necessary system tests and ensuring accuracy of deployment, either remotely or on a customer's site Performing other functions as required by line manager or Blacklight Software senior management Desired skills and qualities: Enthusiastic software developer with experience working within the .NET ecosystem during your L4 apprentice program Passionate about writing software and will be familiar with techniques used to delivering high quality, tested, scalable and maintainable code Adaptable. As a software agency we get requests to do weird and wonderful things with weird and wonderful technologies. This should excite you! You will have an appetite to learn and will share your findings Desired experience: Agile Methodologies TDD JavaScript Office 365 Azure Entry requirements: The learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training provider OR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude test OR a BTEC Diploma in IT and a successful completion of our aptitude test OR 2 years' experience in a relevant role and successful completion of our aptitude test You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Onboarding and Initial Training: 3 months (stage1) Starting Salary of £16k Further Training: 3 months (stage 2) Salary of £18k Gaining Experience: 12 months (stage 3) Salary of £20k End Position: Salary of £25k Working week: 37.5 hours per week Benefits: Arcade machine Training available material for MS certifications Free on-site parking Casual dress code Friendly atmosphere Coffee machine Free Tea/Coffee/fruit Flexible working hours can be arranged if required Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: This is a rapidly growing, forward thinking IT Support Company that provides a wide range of IT services to small and medium sized businesses across Manchester and beyond. The Company is located near Cheadle Hulme Train Station. Overview: As an IT Support Engineer Apprentice, you will be part of the Support Team, providing 1st line support to a wide range of SMEs from many different industries. Main responsibilities: will include but not be limited to: Providing first line technical support to customers, assisting them with IT related issues over the phone and via remote access Basic technical trouble shooting (e.g. password resets; cabling; access; workstation configuration; virus removal, data recovery) Building PC's, configuring machines, hardware repairs Setting up and maintaining computers, server systems and networks, as well as dealing with the installation of software Liaise with and assign incidents to correct team members (dependent on their role/ technical skill) Support Senior Support Engineer with proactive support e.g. server maintenance, antivirus installation, software updates Be responsible for resolution of tickets assigned by the Support Team Leader Maintain excellent customer service when dealing with queries as well as logging all Helpdesk calls accurately Desirable skills: Enthusiasm for IT Confident and outgoing personality Good communicator Enjoys working as part of a team Organised, reliable and hardworking Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Working either: 8:00am - 4:00pm or 9:00am - 5:00pm, with 1 hour lunch 5 days per week Benefits: Great office environment Breakout space with fully kitted out kitchen and pool table, dart board Two whole team socials each year and various other social events e.g. Staff quiz, strategy days away, wellbeing week Employee of the Month award Future prospects: The Company has supported several apprentices over the past 5 years. Most have been successful in continuing employment within the Company after successfully completing their apprenticeships. You will have the opportunity to continue into full time employment on successful completion of your apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 22, 2024
Full time
Employer description: This is a rapidly growing, forward thinking IT Support Company that provides a wide range of IT services to small and medium sized businesses across Manchester and beyond. The Company is located near Cheadle Hulme Train Station. Overview: As an IT Support Engineer Apprentice, you will be part of the Support Team, providing 1st line support to a wide range of SMEs from many different industries. Main responsibilities: will include but not be limited to: Providing first line technical support to customers, assisting them with IT related issues over the phone and via remote access Basic technical trouble shooting (e.g. password resets; cabling; access; workstation configuration; virus removal, data recovery) Building PC's, configuring machines, hardware repairs Setting up and maintaining computers, server systems and networks, as well as dealing with the installation of software Liaise with and assign incidents to correct team members (dependent on their role/ technical skill) Support Senior Support Engineer with proactive support e.g. server maintenance, antivirus installation, software updates Be responsible for resolution of tickets assigned by the Support Team Leader Maintain excellent customer service when dealing with queries as well as logging all Helpdesk calls accurately Desirable skills: Enthusiasm for IT Confident and outgoing personality Good communicator Enjoys working as part of a team Organised, reliable and hardworking Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Working either: 8:00am - 4:00pm or 9:00am - 5:00pm, with 1 hour lunch 5 days per week Benefits: Great office environment Breakout space with fully kitted out kitchen and pool table, dart board Two whole team socials each year and various other social events e.g. Staff quiz, strategy days away, wellbeing week Employee of the Month award Future prospects: The Company has supported several apprentices over the past 5 years. Most have been successful in continuing employment within the Company after successfully completing their apprenticeships. You will have the opportunity to continue into full time employment on successful completion of your apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Vacancy description: We are seeking a motivated and customer-oriented individual to join our team as a First Line Support Apprentice. If you are a passionate individual with a drive to learn and grow within a Junior Support Role then this may be the role for you! You'll work closely with a friendly and experienced team of fun but focused, like-minded engineers with a wealth of knowledge in IT Support. This is an opportunity to grow your skills across cloud, security, networking and automation with exposure to new tools, techniques and technologies every day. You'll be a key member of our team at the forefront of our technical support lines. This is an excellent opportunity for someone looking to kick-start their career in the technology industry and gain hands-on experience in a dynamic support environment. Main role / Responsibilities: will include but not be limited to : Provide 1st line support to customer queries via phone, email and face-to-face. Monitor, investigate, and resolve issues where possible. Provide prompt, courteous and timely updates to customers (internal & external) via phone and email in accordance with your departments expectations. Provide platform support for hardware based at both our data centres and remotely at client locations. Work with other areas of the business to support client needs. Investigate new ways of working and suggest ideas for growing the company and improving customer service. Build and configure, make ready Laptops or PC's ready for customer or internal use. Troubleshooting Personal Qualities: A technical understanding of computers and the underlying IT principals A clear and legitimate passion for technology Demonstrates a clear determination to learn and grow in role Clear written and verbal communication skills Manages time effectively, meeting deadlines and remaining calm under pressure Flexibility to work in an fast-moving environment, either on-site or remotely, as needed Desired but Not Required: A good understanding of networking and computer hardware Hands on experience with building PCs would be advantageous Any experience with Avaya or/Genesys telephony systems Experienced with all Windows Operating Systems (7, 8, 10, 11, Server) Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Terms of employment: Working week: Daily working hours: 8:30am - 5.30 pm Monday to Friday. 40 hours a week. Location: The expectation is for the engineer to initially be based between the office and the client site 5 days a week. However, this will fall to 3 days a week as the apprentice successfully progresses through their course. Benefits: Office based for the first 6 months, with the possibility of moving to hybrid working thereafter. Generous holiday and healthcare benefits Future prospects: The position is not guaranteed at the end and may be subject to a final interview and a decision by IPI. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 22, 2024
Full time
Vacancy description: We are seeking a motivated and customer-oriented individual to join our team as a First Line Support Apprentice. If you are a passionate individual with a drive to learn and grow within a Junior Support Role then this may be the role for you! You'll work closely with a friendly and experienced team of fun but focused, like-minded engineers with a wealth of knowledge in IT Support. This is an opportunity to grow your skills across cloud, security, networking and automation with exposure to new tools, techniques and technologies every day. You'll be a key member of our team at the forefront of our technical support lines. This is an excellent opportunity for someone looking to kick-start their career in the technology industry and gain hands-on experience in a dynamic support environment. Main role / Responsibilities: will include but not be limited to : Provide 1st line support to customer queries via phone, email and face-to-face. Monitor, investigate, and resolve issues where possible. Provide prompt, courteous and timely updates to customers (internal & external) via phone and email in accordance with your departments expectations. Provide platform support for hardware based at both our data centres and remotely at client locations. Work with other areas of the business to support client needs. Investigate new ways of working and suggest ideas for growing the company and improving customer service. Build and configure, make ready Laptops or PC's ready for customer or internal use. Troubleshooting Personal Qualities: A technical understanding of computers and the underlying IT principals A clear and legitimate passion for technology Demonstrates a clear determination to learn and grow in role Clear written and verbal communication skills Manages time effectively, meeting deadlines and remaining calm under pressure Flexibility to work in an fast-moving environment, either on-site or remotely, as needed Desired but Not Required: A good understanding of networking and computer hardware Hands on experience with building PCs would be advantageous Any experience with Avaya or/Genesys telephony systems Experienced with all Windows Operating Systems (7, 8, 10, 11, Server) Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Terms of employment: Working week: Daily working hours: 8:30am - 5.30 pm Monday to Friday. 40 hours a week. Location: The expectation is for the engineer to initially be based between the office and the client site 5 days a week. However, this will fall to 3 days a week as the apprentice successfully progresses through their course. Benefits: Office based for the first 6 months, with the possibility of moving to hybrid working thereafter. Generous holiday and healthcare benefits Future prospects: The position is not guaranteed at the end and may be subject to a final interview and a decision by IPI. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Our client is an award-winning supplier of high-quality cable grip and wire rope products, with over 40 years of industry heritage. They serve customers in over 60 countries worldwide from their head office in Lancashire, UK, and base in Georgia, USA. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Salary: £14,000 - £16,000 per annum. The role: Your duties and responsibilities in this role will consist of: General helpdesk support including front-line technical assistance to end-users via various channels such as phone, email, chat, or in-person Troubleshooting hardware, software, and network issues and resolving them promptly Logging, categorizing, prioritizing, and tracking support requests using ticketing systems Creating, modifying, and disabling user accounts across various systems and applications including password resets, access permissions, and user provisioning Assisting with the setup, configuration, and installation of computer hardware, peripherals, and software applications Monitoring IT systems for performance, security, and reliability issues. Performing routine maintenance tasks such as software updates, antivirus scans, and backups to ensure system integrity Following established IT policies, procedures, and protocols for incident management, change management, and security compliance Escalating unresolved issues to 2nd line support or other appropriate teams for further investigation and resolution Conducting user training sessions and providing guidance on IT best practices, security protocols, and usage policies to enhance end-user productivity and security awareness Desired skills: Use own initiative IT Literate Communication skills - both written and verbal Positive attitude Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free on-site parking Casual dress code Friendly atmosphere / Casual environment Regular performance based salary reviews Career development opportunities Future prospects: This apprenticeship comes with the opportunity of full-time employment upon successful completion of the course. You will stay with the Company and progress into a Data position within the IT team. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 21, 2024
Full time
Employer description: Our client is an award-winning supplier of high-quality cable grip and wire rope products, with over 40 years of industry heritage. They serve customers in over 60 countries worldwide from their head office in Lancashire, UK, and base in Georgia, USA. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Salary: £14,000 - £16,000 per annum. The role: Your duties and responsibilities in this role will consist of: General helpdesk support including front-line technical assistance to end-users via various channels such as phone, email, chat, or in-person Troubleshooting hardware, software, and network issues and resolving them promptly Logging, categorizing, prioritizing, and tracking support requests using ticketing systems Creating, modifying, and disabling user accounts across various systems and applications including password resets, access permissions, and user provisioning Assisting with the setup, configuration, and installation of computer hardware, peripherals, and software applications Monitoring IT systems for performance, security, and reliability issues. Performing routine maintenance tasks such as software updates, antivirus scans, and backups to ensure system integrity Following established IT policies, procedures, and protocols for incident management, change management, and security compliance Escalating unresolved issues to 2nd line support or other appropriate teams for further investigation and resolution Conducting user training sessions and providing guidance on IT best practices, security protocols, and usage policies to enhance end-user productivity and security awareness Desired skills: Use own initiative IT Literate Communication skills - both written and verbal Positive attitude Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free on-site parking Casual dress code Friendly atmosphere / Casual environment Regular performance based salary reviews Career development opportunities Future prospects: This apprenticeship comes with the opportunity of full-time employment upon successful completion of the course. You will stay with the Company and progress into a Data position within the IT team. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Solution Consultants ICT Limited are a growing IT managed service provider (MSP) who support over 300 clients with our IT & Telecoms services, along with providing guidance, consultancy and IT project support. Overview: We have a great opportunity for the right individual to join our growing IT support team as a 1st Line support executive who is currently looking for an apprenticeship.Reporting to our IT Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure both individual and team SLAs are met. This role comprises the following key objectives: Respond to customer calls and tickets on a daily basis, resolving them within SLA and keeping the customer updated at all times Present SolCo professionally at all times, ensuring our customers experience is always a positive one Day-to-day duties: Respond to all assigned customer tickets within SLA, make and receive calls to customers, update the necessary internal CRM/ticket system and supplier systems where necessary Keep customers informed on progress of tickets Escalate business critical issues Contact suppliers where necessary to escalate issues, and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times Arrange and take ownership of customer projects where appropriate Maintain a good understanding at all times of SolCo's product set, and take ownership of improving knowledge Desirable skills: Windows desktop troubleshooting skills (Windows 7/8/10/11) Hardware repairs/ troubleshooting / installation Able to work to agreed deadlines, be methodical & organised and have excellent time management and attention to detail. The right candidate will have great personality/attitude, attention to detail and the ability to work under varying levels of workload as the service desk can be unpredictable. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: The standard working hours are Monday - Friday, 8:30am - 5:30pm, based primarily in our Pangbourne office. You will also be required to work on client sites and from home. Occasional overtime is available and offered on a voluntary basis. Benefits: Dress down all days in the office We supply branded clothing for site visits Quarterly incentives like Go Karting, Bowls, Paintballing, restaurants and takeaways most weeks, we have regular pub sessions too Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 21, 2024
Full time
Employer description: Solution Consultants ICT Limited are a growing IT managed service provider (MSP) who support over 300 clients with our IT & Telecoms services, along with providing guidance, consultancy and IT project support. Overview: We have a great opportunity for the right individual to join our growing IT support team as a 1st Line support executive who is currently looking for an apprenticeship.Reporting to our IT Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure both individual and team SLAs are met. This role comprises the following key objectives: Respond to customer calls and tickets on a daily basis, resolving them within SLA and keeping the customer updated at all times Present SolCo professionally at all times, ensuring our customers experience is always a positive one Day-to-day duties: Respond to all assigned customer tickets within SLA, make and receive calls to customers, update the necessary internal CRM/ticket system and supplier systems where necessary Keep customers informed on progress of tickets Escalate business critical issues Contact suppliers where necessary to escalate issues, and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times Arrange and take ownership of customer projects where appropriate Maintain a good understanding at all times of SolCo's product set, and take ownership of improving knowledge Desirable skills: Windows desktop troubleshooting skills (Windows 7/8/10/11) Hardware repairs/ troubleshooting / installation Able to work to agreed deadlines, be methodical & organised and have excellent time management and attention to detail. The right candidate will have great personality/attitude, attention to detail and the ability to work under varying levels of workload as the service desk can be unpredictable. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: The standard working hours are Monday - Friday, 8:30am - 5:30pm, based primarily in our Pangbourne office. You will also be required to work on client sites and from home. Occasional overtime is available and offered on a voluntary basis. Benefits: Dress down all days in the office We supply branded clothing for site visits Quarterly incentives like Go Karting, Bowls, Paintballing, restaurants and takeaways most weeks, we have regular pub sessions too Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Celsius Graduate Recruitment
City Of Westminster, London
STEM Graduate Software Sales Development Representative Up to £27,500 Basic, £55k OTE Exciting business benefits and incentives Offices in Holborn, London with hybrid working optional Calling all dynamic STEM graduates! Are you prepared to kickstart your career in B2B technology sales? If the idea of propelling your professional journey with a company committed to internal growth and steadfast dedication to gender equality in the high-end tech workplace excites you, and if you aspire to follow in the footsteps of trailblazers like Grace Beverley or Michelle Dewberry, then you've discovered the perfect place! Celsius Graduate Recruitment is thrilled to partner with a "hyper-growth tech unicorn" valued at $1 billion! This global software powerhouse collaborates with industry giants like NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's Holborn offers a trendy workspace, and they've witnessed a staggering 400% growth in recent years. They're in a league of their own and need top talent like you! The best part? You can target any company! Their product is a game-changer for businesses focusing on research and development, and they've already made waves with Ferrari, L'Oréal, Nielsen, Tesla, Dyson, Vodafone, Logitech, and even NASA. Join our client, and you might be one of the nine recent grads who've climbed the ladder to management. This company is all about nurturing future leaders, offering diverse career avenues. To seize this Graduate Business Development Representative role, you should have a STEM degree (preferably from a Russell Group university), a competitive spirit, an entrepreneurial mindset, sharp articulation, quick thinking, emotional intelligence, and a commercial edge. Don't wait! Apply for this fantastic Graduate Business Development Executive opportunity now by submitting your CV. Your exciting career journey starts here!
Mar 21, 2024
Full time
STEM Graduate Software Sales Development Representative Up to £27,500 Basic, £55k OTE Exciting business benefits and incentives Offices in Holborn, London with hybrid working optional Calling all dynamic STEM graduates! Are you prepared to kickstart your career in B2B technology sales? If the idea of propelling your professional journey with a company committed to internal growth and steadfast dedication to gender equality in the high-end tech workplace excites you, and if you aspire to follow in the footsteps of trailblazers like Grace Beverley or Michelle Dewberry, then you've discovered the perfect place! Celsius Graduate Recruitment is thrilled to partner with a "hyper-growth tech unicorn" valued at $1 billion! This global software powerhouse collaborates with industry giants like NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's Holborn offers a trendy workspace, and they've witnessed a staggering 400% growth in recent years. They're in a league of their own and need top talent like you! The best part? You can target any company! Their product is a game-changer for businesses focusing on research and development, and they've already made waves with Ferrari, L'Oréal, Nielsen, Tesla, Dyson, Vodafone, Logitech, and even NASA. Join our client, and you might be one of the nine recent grads who've climbed the ladder to management. This company is all about nurturing future leaders, offering diverse career avenues. To seize this Graduate Business Development Representative role, you should have a STEM degree (preferably from a Russell Group university), a competitive spirit, an entrepreneurial mindset, sharp articulation, quick thinking, emotional intelligence, and a commercial edge. Don't wait! Apply for this fantastic Graduate Business Development Executive opportunity now by submitting your CV. Your exciting career journey starts here!