SAP Senior Solution Consultant (FTC - 18 months) Salary: Up to 67,122 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than 840 million to protect the environment. This role would be deal for a SAP Senior Solution Consultant who has leveraged SAP expertise to drive innovation, optimize investments, and align technology with business goals. What the SAP Senior Solution Consultant will be doing Working within the Integrated Technology Services (ITS) and reporting to the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will leverage their experience and expertise to spearhead proactive efforts aimed at maximizing value Lead innovation initiatives to enhance business processes using SAP solutions, ensuring cost-effectiveness and long-term value. Accelerate innovation and enhancements within assigned SAP solutions to support business objectives. Perform complex root cause analysis and deliver innovative system solutions swiftly to solve challenges and deliver benefits. Collaborate with stakeholders to explore possibilities with latest SAP technologies (HANA, Mobile, Cloud) and their application for business improvement. Engage with business stakeholders to understand processes, pain points, and drivers, ensuring SAP enhancements are aligned with business priorities. What you will bring to the team Extensive SAP experience Leadership/Mentorship experience Experience managing stakeholders Problem solving/providing solutions Collaboration: Work closely with SAP Collaboration Centre Team, Programme Managers, Business Analysts, Service & Information Security teams, Business Managers, Senior Management Stakeholders, and External Partners. Benefits Fully funded training opportunities Flexible working arrangements 11% Pension 28 days annual leave (+ bank holidays) Think this one's for you If you think this SAP Senior Solution Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Apr 26, 2024
Contractor
SAP Senior Solution Consultant (FTC - 18 months) Salary: Up to 67,122 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than 840 million to protect the environment. This role would be deal for a SAP Senior Solution Consultant who has leveraged SAP expertise to drive innovation, optimize investments, and align technology with business goals. What the SAP Senior Solution Consultant will be doing Working within the Integrated Technology Services (ITS) and reporting to the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will leverage their experience and expertise to spearhead proactive efforts aimed at maximizing value Lead innovation initiatives to enhance business processes using SAP solutions, ensuring cost-effectiveness and long-term value. Accelerate innovation and enhancements within assigned SAP solutions to support business objectives. Perform complex root cause analysis and deliver innovative system solutions swiftly to solve challenges and deliver benefits. Collaborate with stakeholders to explore possibilities with latest SAP technologies (HANA, Mobile, Cloud) and their application for business improvement. Engage with business stakeholders to understand processes, pain points, and drivers, ensuring SAP enhancements are aligned with business priorities. What you will bring to the team Extensive SAP experience Leadership/Mentorship experience Experience managing stakeholders Problem solving/providing solutions Collaboration: Work closely with SAP Collaboration Centre Team, Programme Managers, Business Analysts, Service & Information Security teams, Business Managers, Senior Management Stakeholders, and External Partners. Benefits Fully funded training opportunities Flexible working arrangements 11% Pension 28 days annual leave (+ bank holidays) Think this one's for you If you think this SAP Senior Solution Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
About Us: At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. , Our success is built on the strength of our people and . With a vast network of care homes and a diverse range of support functions on a mission to find exceptional talent to join us on our journey. JOB SUMMARY The post holder's duties will include the maintenance of the business systems, resolving end user problems and queries, assisting in system developments and the implementation of new functionality or features. The post holder will be someone who is able to identify problems and come up with solutions quickly. They will be expected to be a passionate advocate of the business systems, helping secure user buy-in for new system developments and/or introduction of new business processes. The postholder will deal with a wide variety of circumstances and issues using their professional expertise and experience, be familiar with and contribute to the broader business development and expansion of the Company and respond to new and changing requirements as the working environment develops. This must be recognised as an integral part of the job. Key Responsibilities Provide first line support for the business systems to operational and support service users. Acts as a first point of contact for users of the system delivering professional expertise and resolves issues in a tactful, polite and approachable manner. Receive and log all support calls relating to the business systems using the division's help desk systems. Perform initial investigation into user queries and resolve where possible. Escalate support calls and tasks to team members as appropriate. Monitor the progress of support calls and provide feedback to users. Ensure that all support calls are closed within SLA timescales. Any exceptions to this are escalated to the Business Systems Supervisor. Provision of support and training to staff in the use of the systems including ad hoc training to individuals over the telephone or video conferencing and assisting in delivering training to groups in a classroom environment. Produce quality written procedures and user manuals to support the operation and maintenance of the systems. Assist in the maintenance and operation of the business systems. Tasks include maintaining code structures, reconciling balances, processing interface files, administering user access and maintaining workflow authorisation systems. Carry out daily system maintenance work including checking the systems are functioning correctly and interface files been processed successfully. Create new or change existing user accounts across all the business systems. Participates in the testing of systems and processes as part of upgrading and developing new functionality or applications. Complies with the Company Appraisal system and attend an appraisal every year and at least quarterly updates. Ensure mandatory training requirements are met. Health and Safety As an employee of Care UK, the postholder has a duty under the Health and Safety at Work Act 1974, to:- Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work. Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions. Data Protection The postholder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorized persons or organizations as instructed. This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
Apr 25, 2024
Full time
About Us: At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. , Our success is built on the strength of our people and . With a vast network of care homes and a diverse range of support functions on a mission to find exceptional talent to join us on our journey. JOB SUMMARY The post holder's duties will include the maintenance of the business systems, resolving end user problems and queries, assisting in system developments and the implementation of new functionality or features. The post holder will be someone who is able to identify problems and come up with solutions quickly. They will be expected to be a passionate advocate of the business systems, helping secure user buy-in for new system developments and/or introduction of new business processes. The postholder will deal with a wide variety of circumstances and issues using their professional expertise and experience, be familiar with and contribute to the broader business development and expansion of the Company and respond to new and changing requirements as the working environment develops. This must be recognised as an integral part of the job. Key Responsibilities Provide first line support for the business systems to operational and support service users. Acts as a first point of contact for users of the system delivering professional expertise and resolves issues in a tactful, polite and approachable manner. Receive and log all support calls relating to the business systems using the division's help desk systems. Perform initial investigation into user queries and resolve where possible. Escalate support calls and tasks to team members as appropriate. Monitor the progress of support calls and provide feedback to users. Ensure that all support calls are closed within SLA timescales. Any exceptions to this are escalated to the Business Systems Supervisor. Provision of support and training to staff in the use of the systems including ad hoc training to individuals over the telephone or video conferencing and assisting in delivering training to groups in a classroom environment. Produce quality written procedures and user manuals to support the operation and maintenance of the systems. Assist in the maintenance and operation of the business systems. Tasks include maintaining code structures, reconciling balances, processing interface files, administering user access and maintaining workflow authorisation systems. Carry out daily system maintenance work including checking the systems are functioning correctly and interface files been processed successfully. Create new or change existing user accounts across all the business systems. Participates in the testing of systems and processes as part of upgrading and developing new functionality or applications. Complies with the Company Appraisal system and attend an appraisal every year and at least quarterly updates. Ensure mandatory training requirements are met. Health and Safety As an employee of Care UK, the postholder has a duty under the Health and Safety at Work Act 1974, to:- Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work. Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions. Data Protection The postholder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorized persons or organizations as instructed. This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
Morris Sinclair Recruitment
City Of Westminster, London
FTC - 12 MONTHS OR CONTRACT Elevate your career trajectory with a leading global retailer renowned for its innovative approach to e-commerce. This esteemed organisation is actively seeking a proficient Data Analyst to harness the power of data, driving strategic decisions that shape the future of online retail. As a pivotal member of the analytics team, your role will involve dissecting complex datasets to unveil insights that will influence the retail landscape. Your analytical prowess will be instrumental in optimising customer experiences, enhancing operational efficiency, and boosting the company's competitive edge in the digital marketplace. Role Essentials: Adept at translating data into actionable insights for various business units Experience with data visualisation tools such as Tableau or Power BI Strong understanding of e-commerce retail metrics and KPIs Proven track record of managing large datasets and conducting complex analyses Excellent communication skills, with the ability to present findings clearly to non-technical stakeholders Ability to go out to market and conduct research on specific areas and present back to each brand in their own unique way Experience Required: A minimum of 3 years' experience in a data analysis role A degree in a relevant field such as Computer Science, Economics, Statistics, or Mathematics Previous experience working with cross-functional teams to drive business results through data-driven insights If you are a strategic thinker with a passion for data and a desire to play a significant role in the evolution of e-commerce, this role is your chance to make a substantial impact. Harness the power of data and be at the forefront of retail innovation. Submit your application today and join a team where your analytical skills will not only be valued but will also drive the future of online shopping. Thanks Morris Sinclair Recruitment
Apr 24, 2024
Contractor
FTC - 12 MONTHS OR CONTRACT Elevate your career trajectory with a leading global retailer renowned for its innovative approach to e-commerce. This esteemed organisation is actively seeking a proficient Data Analyst to harness the power of data, driving strategic decisions that shape the future of online retail. As a pivotal member of the analytics team, your role will involve dissecting complex datasets to unveil insights that will influence the retail landscape. Your analytical prowess will be instrumental in optimising customer experiences, enhancing operational efficiency, and boosting the company's competitive edge in the digital marketplace. Role Essentials: Adept at translating data into actionable insights for various business units Experience with data visualisation tools such as Tableau or Power BI Strong understanding of e-commerce retail metrics and KPIs Proven track record of managing large datasets and conducting complex analyses Excellent communication skills, with the ability to present findings clearly to non-technical stakeholders Ability to go out to market and conduct research on specific areas and present back to each brand in their own unique way Experience Required: A minimum of 3 years' experience in a data analysis role A degree in a relevant field such as Computer Science, Economics, Statistics, or Mathematics Previous experience working with cross-functional teams to drive business results through data-driven insights If you are a strategic thinker with a passion for data and a desire to play a significant role in the evolution of e-commerce, this role is your chance to make a substantial impact. Harness the power of data and be at the forefront of retail innovation. Submit your application today and join a team where your analytical skills will not only be valued but will also drive the future of online shopping. Thanks Morris Sinclair Recruitment
SAP Senior Solution Consultant (FTC - 18 months) Salary: Up to £67,122 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than £840 million to protect the environment. This role would be deal for a SAP Senior Solution Consultant who has leveraged SAP expertise to drive innovation, optimize investments, and align technology with business goals. What the SAP Senior Solution Consultant will be doing Working within the Integrated Technology Services (ITS) and reporting to the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will leverage their experience and expertise to spearhead proactive efforts aimed at maximizing value Lead innovation initiatives to enhance business processes using SAP solutions, ensuring cost-effectiveness and long-term value. Accelerate innovation and enhancements within assigned SAP solutions to support business objectives. Perform complex root cause analysis and deliver innovative system solutions swiftly to solve challenges and deliver benefits. Collaborate with stakeholders to explore possibilities with latest SAP technologies (HANA, Mobile, Cloud) and their application for business improvement. Engage with business stakeholders to understand processes, pain points, and drivers, ensuring SAP enhancements are aligned with business priorities. What you will bring to the team Extensive SAP experience Leadership/Mentorship experience Experience managing stakeholders Problem solving/providing solutions Collaboration: Work closely with SAP Collaboration Centre Team, Programme Managers, Business Analysts, Service & Information Security teams, Business Managers, Senior Management Stakeholders, and External Partners. Benefits Fully funded training opportunities Flexible working arrangements 11% Pension 28 days annual leave (+ bank holidays) Think this one's for you If you think this SAP Senior Solution Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Apr 19, 2024
Full time
SAP Senior Solution Consultant (FTC - 18 months) Salary: Up to £67,122 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than £840 million to protect the environment. This role would be deal for a SAP Senior Solution Consultant who has leveraged SAP expertise to drive innovation, optimize investments, and align technology with business goals. What the SAP Senior Solution Consultant will be doing Working within the Integrated Technology Services (ITS) and reporting to the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will leverage their experience and expertise to spearhead proactive efforts aimed at maximizing value Lead innovation initiatives to enhance business processes using SAP solutions, ensuring cost-effectiveness and long-term value. Accelerate innovation and enhancements within assigned SAP solutions to support business objectives. Perform complex root cause analysis and deliver innovative system solutions swiftly to solve challenges and deliver benefits. Collaborate with stakeholders to explore possibilities with latest SAP technologies (HANA, Mobile, Cloud) and their application for business improvement. Engage with business stakeholders to understand processes, pain points, and drivers, ensuring SAP enhancements are aligned with business priorities. What you will bring to the team Extensive SAP experience Leadership/Mentorship experience Experience managing stakeholders Problem solving/providing solutions Collaboration: Work closely with SAP Collaboration Centre Team, Programme Managers, Business Analysts, Service & Information Security teams, Business Managers, Senior Management Stakeholders, and External Partners. Benefits Fully funded training opportunities Flexible working arrangements 11% Pension 28 days annual leave (+ bank holidays) Think this one's for you If you think this SAP Senior Solution Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Application Support Analyst - £45k - 12 Months Fixed Term Contract Our client is looking for an experienced 3rd Line Support Analyst to handle queries and issues received from users through the service desk that relate to their systems and applications. Although this is a 3rd level/line support role a large portion of the daily work involves providing 1st line support function for issues related to their CRM platform (Dynamics 365). The role will work closely with users to triage and identify problems and work with the Business Systems team to develop solutions/fixes. Skills/Experience 3+ years-experience in a Systems Analyst or IT Support type-role, supporting applications and/or dealing with users from a technical support and analyst perspective Working experience and knowledge of Dynamics 365 or similar ERP/CRM platforms Strong MS Office skills; Excel, Word, PowerPoint Experience of Customer Relationship Management (CRM) related system processes Excellent communication skills and adept at working with all types of users Ability to engage and communicate proactively and effectively at all levels of the business Skilled at understanding problems and writing requirements and technical descriptions to try and resolve them Experience within a financial services, real estate or commercial markets industry would be a distinct advantage Experience of task and defect tracking tools such as Jira Desirable Qualifications Formal IT qualification (A Level, HND/HNC/BTEC or degree) This person needs to be experienced in IT and/or systems support - This would suit someone who wants to move in to the Business Analyst arena and is looking for a stepping stone to gain some analysis and requirements/problem solving expertise. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Nov 05, 2021
Application Support Analyst - £45k - 12 Months Fixed Term Contract Our client is looking for an experienced 3rd Line Support Analyst to handle queries and issues received from users through the service desk that relate to their systems and applications. Although this is a 3rd level/line support role a large portion of the daily work involves providing 1st line support function for issues related to their CRM platform (Dynamics 365). The role will work closely with users to triage and identify problems and work with the Business Systems team to develop solutions/fixes. Skills/Experience 3+ years-experience in a Systems Analyst or IT Support type-role, supporting applications and/or dealing with users from a technical support and analyst perspective Working experience and knowledge of Dynamics 365 or similar ERP/CRM platforms Strong MS Office skills; Excel, Word, PowerPoint Experience of Customer Relationship Management (CRM) related system processes Excellent communication skills and adept at working with all types of users Ability to engage and communicate proactively and effectively at all levels of the business Skilled at understanding problems and writing requirements and technical descriptions to try and resolve them Experience within a financial services, real estate or commercial markets industry would be a distinct advantage Experience of task and defect tracking tools such as Jira Desirable Qualifications Formal IT qualification (A Level, HND/HNC/BTEC or degree) This person needs to be experienced in IT and/or systems support - This would suit someone who wants to move in to the Business Analyst arena and is looking for a stepping stone to gain some analysis and requirements/problem solving expertise. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Support Analyst - £45k - 12 Months Fixed Term Contract Our client is looking for an experienced 3rd Line Support Analyst to handle queries and issues received from users through the service desk that relate to their systems and applications. Although this is a 3rd level/line support role a large portion of the daily work involves providing 1st line support function for issues related to our Dynamics 365 platform (our CRM). The role will work closely with users to triage and identify problems and work with the Business Systems team to develop solutions/fixes. Skills/Experience 3+ years-experience in a Systems Analyst or IT Support type-role, supporting applications and/or dealing with users from a technical support and analyst perspective Working experience and knowledge of Dynamics 365 or similar ERP / CRM platforms Strong MS Office skills; Excel, Word, PowerPoint Experience of Customer Relationship Management (CRM) related system processes Excellent communication skills and adept at working with all types of users Ability to engage and communicate proactively and effectively at all levels of the business Skilled at understanding problems and writing requirements and technical descriptions to try and resolve them Experience within a financial services, real estate or commercial markets industry would be a distinct advantage Experience of task and defect tracking tools such as Jira Desirable Qualifications Formal IT qualification (A Level, HND/HNC/BTEC or degree) This person needs to be experienced in IT and/or systems support - This would suit someone who wants to move in to the Business Analyst arena and is looking for a stepping stone to gain some analysis and requirements/problem solving expertise. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 10, 2021
Full time
IT Support Analyst - £45k - 12 Months Fixed Term Contract Our client is looking for an experienced 3rd Line Support Analyst to handle queries and issues received from users through the service desk that relate to their systems and applications. Although this is a 3rd level/line support role a large portion of the daily work involves providing 1st line support function for issues related to our Dynamics 365 platform (our CRM). The role will work closely with users to triage and identify problems and work with the Business Systems team to develop solutions/fixes. Skills/Experience 3+ years-experience in a Systems Analyst or IT Support type-role, supporting applications and/or dealing with users from a technical support and analyst perspective Working experience and knowledge of Dynamics 365 or similar ERP / CRM platforms Strong MS Office skills; Excel, Word, PowerPoint Experience of Customer Relationship Management (CRM) related system processes Excellent communication skills and adept at working with all types of users Ability to engage and communicate proactively and effectively at all levels of the business Skilled at understanding problems and writing requirements and technical descriptions to try and resolve them Experience within a financial services, real estate or commercial markets industry would be a distinct advantage Experience of task and defect tracking tools such as Jira Desirable Qualifications Formal IT qualification (A Level, HND/HNC/BTEC or degree) This person needs to be experienced in IT and/or systems support - This would suit someone who wants to move in to the Business Analyst arena and is looking for a stepping stone to gain some analysis and requirements/problem solving expertise. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website