Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
WHAT YOU'LL DO BCG is a general management consulting firm, widely regarded as a global leader in business strategy consulting. The firm has built its worldwide practice on intellectual leadership and has helped change the way many corporations approach, and engage in, competition. BCG is a privately owned firm with 90+ offices in 50+ countries. The Global Services function provides professional management services to the firm, including the central operations of finance, information technology, risk, legal, operations and human resources. PSG is a blend of finance and human resources functions that primarily serves and supports the BCG Partnership and individual Managing Directors and Partners (MDPs). PSG is the custodian of the global framework that shapes incentives, via the design and execution of the annual performance evaluation process and compensation and equity programs for MDPs worldwide. PSG is co-led by Ben Holden (London) and Amy Glass (Boston). A core part of PSG's responsibility as custodians of the global framework is to ensure MDPs understand and are compelled by the MDP value proposition including and also beyond compensation and equity have trust and confidence in the C&E framework and outcomes shape their behavior by an understanding of how the C&E framework reflects their decisions, efforts, outcomes All of PSG shares accountability for these responsibilities. However, as the number of MDPs continues growing rapidly, our business continues to evolve, and our operating environment becomes even more complex, the Compensation & Equity Model Analysis team, which the PSG Analyst would be part of, plays a particularly important role. The team is guiding implementation of new strategies, helping educate leaders, and shaping design of the C&E model. While all of PSG shares accountability for these responsibilities, as the number of MDPs continues growing rapidly and as our business and operating environment become more complex, we are have an ongoing opportunity to continually improve the MDP experience, specifically as it relates to the C&E framework. The MDP Experience team is focused on partnering closely with PSG Program Directors and other senior leadership to develop a deep understanding and responsive strategies to address needs related to how MDPs experience the C&E framework and their overall value proposition with BCG. In this role, you will develop a deep understanding of the MDP C&E framework and the elements of MDP performance it is intended to reward. You will also learn about BCG's overall business, strategic priorities, and other elements related to firm performance and individual MDP outcomes. As an example, this individual may take on responsibilities such as: Supporting subject matter experts in maintaining robust, updated reference materials on PSG's internal knowledge management system (PSG Portal, SharePoint Online) Gathering, collating, and analyzing data to manage risks and ensure an optimal MDP experience of MDPartnerPortal content and tools Gathering, cleaning, and preparing data to support localized and personalized MDP communications, as well as technical components within our email marketing campaign tool (Salesforce Marketing Cloud) Supporting projects to evolve PSG's internal knowledge management systems and processes to drive scalability and manage risk considerations (including GDPR) Support efforts to improve data and security management across a growing suite of MDP-facing digital products, through workflow development (Alteryx, Microsoft Power Automate), in close collaboration with our Business Intelligence & Analytics team Identify data and conduct analyses to inform MDP educational campaigns related to the elements of the C&E framework, including on uptake/ usage of existing educational assets Team with Director and other adjacent teams to drive continuous improvement and scalability in both PSG-internal and MDP-facing processes and products YOU'RE GOOD AT You are an experienced professional with high attention to detail and proven data management, reporting, and analytical skills comfortable working in a dynamic environment and across multiple initiatives and workstreams You are: Detail-oriented and extremely rigorous about accuracy, challenging and testing the outcomes of your work to identify data or logical issues or errors Proactive self-starter with a strong and growing critical thinking skill set Analytically curious and a thoughtful interpreter of data and patterns An enthusiastic and curious learning, with an appetite to learn and develop professionally Confident to ask clarifying questions and conduct analyses to inform key questions Willing to proactively jump in to help others, in a growing and fast-paced environment Able to build and develop strong, trusted working relationships in a hybrid working model Flexible, open to new ideas/ change, and work collaboratively in an iterative environment YOU BRING (EXPERIENCE & QUALIFICATIONS) You have successfully operated in a fast-paced, matrixed environment. We are looking for a well-rounded individual who is comfortable navigating complex problems and can work collaboratively to help bring insights to light for leadership Bachelor's Degree in Finance, Accounting, Economics, Statistics, Information Management, or a related field 2+ years of experience as an analyst, focused on data mgmt. and reporting Skilled in MS office applications - Outlook, Word, Excel, PowerPoint Advanced Excel skills; pivot tables, nested functions, mixed references, arrays, etc. Ideally - basic to advanced Alteryx skills Basic accounting/economics principals' knowledge Strong and growing organizational, project-management, communication, and interpersonal skills Flexible and adaptable to rapidly changing priorities and ability to stay focused Ability to work independently on multiple, simultaneous assignments with supervision High level of confidentiality and discretion in handling of sensitive data YOU'LL WORK WITH Partner Services Group (PSG). PSG is an integral part of BCG's Global Services function. Global Services (GS) consists of a varied range of functions providing corporate support of BCG's business and strategic priorities for example, Finance, Legal, HR, Marketing, IT, Risk, PSG and more. This diverse team of experts, operators, and specialists represent all levels from MDP to entry level staff, operating across the globe in multiple countries. This role will be part of the Design, Education, and Experience (DEX) team within PSG. The DEX team provides critical support in design and execution of global C&E structure, leadership development and evaluation, and analysis to support decision-making by PSG MDP co-leaders, as well as a variety of BCG Leadership Committees. You will work with Lauren Merrill, Ann Schneider, and the broader PSG team. Depending on specific workstream, you will work closely with a subset of the team on a day-to-day basis and with exposure to Amy Glass and Ben Holden, as the MDP Co-Leads of PSG function. You will also team with Agile systems teams and the product owner of Business Insights & Analytics.
May 02, 2024
Full time
WHAT YOU'LL DO BCG is a general management consulting firm, widely regarded as a global leader in business strategy consulting. The firm has built its worldwide practice on intellectual leadership and has helped change the way many corporations approach, and engage in, competition. BCG is a privately owned firm with 90+ offices in 50+ countries. The Global Services function provides professional management services to the firm, including the central operations of finance, information technology, risk, legal, operations and human resources. PSG is a blend of finance and human resources functions that primarily serves and supports the BCG Partnership and individual Managing Directors and Partners (MDPs). PSG is the custodian of the global framework that shapes incentives, via the design and execution of the annual performance evaluation process and compensation and equity programs for MDPs worldwide. PSG is co-led by Ben Holden (London) and Amy Glass (Boston). A core part of PSG's responsibility as custodians of the global framework is to ensure MDPs understand and are compelled by the MDP value proposition including and also beyond compensation and equity have trust and confidence in the C&E framework and outcomes shape their behavior by an understanding of how the C&E framework reflects their decisions, efforts, outcomes All of PSG shares accountability for these responsibilities. However, as the number of MDPs continues growing rapidly, our business continues to evolve, and our operating environment becomes even more complex, the Compensation & Equity Model Analysis team, which the PSG Analyst would be part of, plays a particularly important role. The team is guiding implementation of new strategies, helping educate leaders, and shaping design of the C&E model. While all of PSG shares accountability for these responsibilities, as the number of MDPs continues growing rapidly and as our business and operating environment become more complex, we are have an ongoing opportunity to continually improve the MDP experience, specifically as it relates to the C&E framework. The MDP Experience team is focused on partnering closely with PSG Program Directors and other senior leadership to develop a deep understanding and responsive strategies to address needs related to how MDPs experience the C&E framework and their overall value proposition with BCG. In this role, you will develop a deep understanding of the MDP C&E framework and the elements of MDP performance it is intended to reward. You will also learn about BCG's overall business, strategic priorities, and other elements related to firm performance and individual MDP outcomes. As an example, this individual may take on responsibilities such as: Supporting subject matter experts in maintaining robust, updated reference materials on PSG's internal knowledge management system (PSG Portal, SharePoint Online) Gathering, collating, and analyzing data to manage risks and ensure an optimal MDP experience of MDPartnerPortal content and tools Gathering, cleaning, and preparing data to support localized and personalized MDP communications, as well as technical components within our email marketing campaign tool (Salesforce Marketing Cloud) Supporting projects to evolve PSG's internal knowledge management systems and processes to drive scalability and manage risk considerations (including GDPR) Support efforts to improve data and security management across a growing suite of MDP-facing digital products, through workflow development (Alteryx, Microsoft Power Automate), in close collaboration with our Business Intelligence & Analytics team Identify data and conduct analyses to inform MDP educational campaigns related to the elements of the C&E framework, including on uptake/ usage of existing educational assets Team with Director and other adjacent teams to drive continuous improvement and scalability in both PSG-internal and MDP-facing processes and products YOU'RE GOOD AT You are an experienced professional with high attention to detail and proven data management, reporting, and analytical skills comfortable working in a dynamic environment and across multiple initiatives and workstreams You are: Detail-oriented and extremely rigorous about accuracy, challenging and testing the outcomes of your work to identify data or logical issues or errors Proactive self-starter with a strong and growing critical thinking skill set Analytically curious and a thoughtful interpreter of data and patterns An enthusiastic and curious learning, with an appetite to learn and develop professionally Confident to ask clarifying questions and conduct analyses to inform key questions Willing to proactively jump in to help others, in a growing and fast-paced environment Able to build and develop strong, trusted working relationships in a hybrid working model Flexible, open to new ideas/ change, and work collaboratively in an iterative environment YOU BRING (EXPERIENCE & QUALIFICATIONS) You have successfully operated in a fast-paced, matrixed environment. We are looking for a well-rounded individual who is comfortable navigating complex problems and can work collaboratively to help bring insights to light for leadership Bachelor's Degree in Finance, Accounting, Economics, Statistics, Information Management, or a related field 2+ years of experience as an analyst, focused on data mgmt. and reporting Skilled in MS office applications - Outlook, Word, Excel, PowerPoint Advanced Excel skills; pivot tables, nested functions, mixed references, arrays, etc. Ideally - basic to advanced Alteryx skills Basic accounting/economics principals' knowledge Strong and growing organizational, project-management, communication, and interpersonal skills Flexible and adaptable to rapidly changing priorities and ability to stay focused Ability to work independently on multiple, simultaneous assignments with supervision High level of confidentiality and discretion in handling of sensitive data YOU'LL WORK WITH Partner Services Group (PSG). PSG is an integral part of BCG's Global Services function. Global Services (GS) consists of a varied range of functions providing corporate support of BCG's business and strategic priorities for example, Finance, Legal, HR, Marketing, IT, Risk, PSG and more. This diverse team of experts, operators, and specialists represent all levels from MDP to entry level staff, operating across the globe in multiple countries. This role will be part of the Design, Education, and Experience (DEX) team within PSG. The DEX team provides critical support in design and execution of global C&E structure, leadership development and evaluation, and analysis to support decision-making by PSG MDP co-leaders, as well as a variety of BCG Leadership Committees. You will work with Lauren Merrill, Ann Schneider, and the broader PSG team. Depending on specific workstream, you will work closely with a subset of the team on a day-to-day basis and with exposure to Amy Glass and Ben Holden, as the MDP Co-Leads of PSG function. You will also team with Agile systems teams and the product owner of Business Insights & Analytics.
Your new company Hays are working with an organisation based in Trowbridge looking to recruit apermanent IT Infrastructure Engineer who specialises in the M365 stack. The role offers hybridworking, 3 days per week on site in Trowbridge (Parking available on site). Therole is paying up to £55,000pa depending on experience. You'll also work for an established company going through an exciting period of growth and IT modernisation. Your new role Withinthe role you will join the IT Infrastructure function to support the continual improvement of the organisations M365 tenant, ensuring effective use and best practice. You'll provide technical expertise across the M365 suite including Azure, Sharepoint, Teams, Power BI, Exchange online etc. You will provide recommendations and guidance regarding M365 services and act as the SME within the IT infrastructure function. What you'll need to succeed To be considered for this role, you will need to have experience supporting M365 implementations in medium to large organisations. You'll have good technical knowledge of Azure active directory, OneDrive, SharePoint and MS Teams. Exposure to powershell & Microsoft EMS would be beneficial, and you will also need to be able to work with various stakeholders across the organisation and help drive the strategic IT services modernisation programme. What you'll get in return In return you willwork in an important role with a fantastic employer. You will have a lot ofautonomy in this position but also work closely with key stakeholders and staffacross the wider IT directorate. You will be exposed to interesting project-basedwork from day 1. You will enjoy the flexibility of working from home 2 days perweek (3 days in office, parking on site). You will also work for an ethical andsustainable business who are current members of a number of initiatives andpacts. The salary is up to £55,000pa depending on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 02, 2024
Full time
Your new company Hays are working with an organisation based in Trowbridge looking to recruit apermanent IT Infrastructure Engineer who specialises in the M365 stack. The role offers hybridworking, 3 days per week on site in Trowbridge (Parking available on site). Therole is paying up to £55,000pa depending on experience. You'll also work for an established company going through an exciting period of growth and IT modernisation. Your new role Withinthe role you will join the IT Infrastructure function to support the continual improvement of the organisations M365 tenant, ensuring effective use and best practice. You'll provide technical expertise across the M365 suite including Azure, Sharepoint, Teams, Power BI, Exchange online etc. You will provide recommendations and guidance regarding M365 services and act as the SME within the IT infrastructure function. What you'll need to succeed To be considered for this role, you will need to have experience supporting M365 implementations in medium to large organisations. You'll have good technical knowledge of Azure active directory, OneDrive, SharePoint and MS Teams. Exposure to powershell & Microsoft EMS would be beneficial, and you will also need to be able to work with various stakeholders across the organisation and help drive the strategic IT services modernisation programme. What you'll get in return In return you willwork in an important role with a fantastic employer. You will have a lot ofautonomy in this position but also work closely with key stakeholders and staffacross the wider IT directorate. You will be exposed to interesting project-basedwork from day 1. You will enjoy the flexibility of working from home 2 days perweek (3 days in office, parking on site). You will also work for an ethical andsustainable business who are current members of a number of initiatives andpacts. The salary is up to £55,000pa depending on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
SharePoint Engineer £33,450 - £37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 01, 2024
Full time
SharePoint Engineer £33,450 - £37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 01, 2024
Full time
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
SharePoint Engineer £33,450 - £37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing Intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for Intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication/interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 01, 2024
Full time
SharePoint Engineer £33,450 - £37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing Intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for Intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication/interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Lead IT Engineer Leeds-with travel around Yorkshire 31,000 to 34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between 31,000 to 34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 01, 2024
Full time
Lead IT Engineer Leeds-with travel around Yorkshire 31,000 to 34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between 31,000 to 34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
SharePoint Administrator 34,000 - 38,000 DOE 3x a week on site in Leeds Full time Are you a SharePoint Administrator looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint administrator to come in and hit the ground running! You'll be the first POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 01, 2024
Full time
SharePoint Administrator 34,000 - 38,000 DOE 3x a week on site in Leeds Full time Are you a SharePoint Administrator looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint administrator to come in and hit the ground running! You'll be the first POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Town & Country Housing Group
Tunbridge Wells, Kent
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: 28,729 Hours of work: 35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: Wednesday, 1 May 2024 Interview Date: Wednesday, 8 May 2024
May 01, 2024
Full time
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: 28,729 Hours of work: 35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: Wednesday, 1 May 2024 Interview Date: Wednesday, 8 May 2024
Senior Data Support Engineer Reference: APR (Apply online only) Location: Flexible in UK Salary: £29,200.00 - £31,347.00 Per Annum Contract: 14 months Hours: Full-Time, 37.5 hours per week. Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave The RSPB is working hard to Save Nature. A critical part of this is fundraising and engaging our supporters and the RSPB Supporter Data Delivery team plays a critical role in this. We are looking to recruit an experienced data processing specialist to join our team. This role will support the Data Delivery Manager by ensuring that the Supporter System and its associated systems (Corbit, Tardis, Run My Jobs etc) are fully operational on a day-to-day basis. Essential skills, knowledge and experience: Basic understanding of relevant legal requirements, in terms of data protection, HMRC, Gift Aid regulation, Direct Debit and PCI compliance ideally from a charity perspective. Technical knowledge and experience in relevant discipline/specialism - experience in working with Advanced Business Solutions Care NG CRM or equivalent CRM solution. Detailed knowledge of relevant systems, equipment, processes, and procedures including software packages such as RMJ, Corbit and SharePoint online. Experience of relational database development tools such as e.g. M soft SQL Server and job management and scheduling software packages. A basic level of understanding SQL database schema, connections and experience in SQL query writing. Initiative and judgment to resolve problems independently. Proficient user of MS software packages. Basic analytical and problem solving capability. Desirable skills, knowledge and experience: Ability to communicate clearly verbally and in writing to ensure effective reporting and customer service. Ability to plan or schedule own workdays and respond to changing pressures or requirements. Effective interpersonal and communication skills. Experience of working independently and resolving unforeseen issues and challenges. Experience of and ability to understand and interpret the requirements of staff and volunteers. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. This role can be conducted remotely and is flexible throughout the UK, however quarterly attendance at our HQ in Sandy, Bedfordshire will be necessary. Closing date: 23:59, Friday 24th May 2024 We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying. Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Contact us to discuss any additional support you may need to complete your application. No agencies please.
May 01, 2024
Full time
Senior Data Support Engineer Reference: APR (Apply online only) Location: Flexible in UK Salary: £29,200.00 - £31,347.00 Per Annum Contract: 14 months Hours: Full-Time, 37.5 hours per week. Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave The RSPB is working hard to Save Nature. A critical part of this is fundraising and engaging our supporters and the RSPB Supporter Data Delivery team plays a critical role in this. We are looking to recruit an experienced data processing specialist to join our team. This role will support the Data Delivery Manager by ensuring that the Supporter System and its associated systems (Corbit, Tardis, Run My Jobs etc) are fully operational on a day-to-day basis. Essential skills, knowledge and experience: Basic understanding of relevant legal requirements, in terms of data protection, HMRC, Gift Aid regulation, Direct Debit and PCI compliance ideally from a charity perspective. Technical knowledge and experience in relevant discipline/specialism - experience in working with Advanced Business Solutions Care NG CRM or equivalent CRM solution. Detailed knowledge of relevant systems, equipment, processes, and procedures including software packages such as RMJ, Corbit and SharePoint online. Experience of relational database development tools such as e.g. M soft SQL Server and job management and scheduling software packages. A basic level of understanding SQL database schema, connections and experience in SQL query writing. Initiative and judgment to resolve problems independently. Proficient user of MS software packages. Basic analytical and problem solving capability. Desirable skills, knowledge and experience: Ability to communicate clearly verbally and in writing to ensure effective reporting and customer service. Ability to plan or schedule own workdays and respond to changing pressures or requirements. Effective interpersonal and communication skills. Experience of working independently and resolving unforeseen issues and challenges. Experience of and ability to understand and interpret the requirements of staff and volunteers. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. This role can be conducted remotely and is flexible throughout the UK, however quarterly attendance at our HQ in Sandy, Bedfordshire will be necessary. Closing date: 23:59, Friday 24th May 2024 We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying. Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Contact us to discuss any additional support you may need to complete your application. No agencies please.
London Borough of Harrow is looking for a Platform Specialist, specifically focusing on the User Collaboration Service to join the IT Team. The post holder will be responsible for configuring and managing the Office 365 environment and automating tasks using PowerShell. They will be resolving incidents, investigating and solving problems and liaising with other teams and third parties to ensure proper implementation of all user collaboration related solutions. The purpose of the role will be to support the creation and implementation of Harrow policies for the full Office 365 E5 product suite, and provide ongoing administrative end user support and management of Office 365 services including Email, OneDrive, Teams, SharePoint and PowerShell Scripting. The post holder also will be developing plans and implementing a move of desktops to Microsoft Endpoint Manager, and be the main escalation point for on-site support staff to resolve Office 365 issues and problems. The postholder will play a significant role in the Windows 11 roll out. This post is eligible for LGPS Pensions Scheme with a 24.87% Employer's contribution. Please note: This is 1 year fixed term contract For exceptional candidates, we will consider hiring on a permanent basis. The successful applicant will have: Degree level education In-depth understanding and subject matter expertise of Office 365, Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Production experience (circa 2000 plus users) in managing SCCM, InTune, EndPoint Manager and other end user device management technologies. Basic SharePoint development skills and experience in promoting Microsoft user collaboration tools within an organisation. Basic understanding of Firewall and layer 3 networking. Good interpersonal skills and the ability to inspire confidence in client teams and provide an efficient and client centred service. Good communication skills (verbal and written), and be able to communicate effectively with managers and employees across the Council, and with professional ICT practitioners and external agencies and suppliers.
May 01, 2024
London Borough of Harrow is looking for a Platform Specialist, specifically focusing on the User Collaboration Service to join the IT Team. The post holder will be responsible for configuring and managing the Office 365 environment and automating tasks using PowerShell. They will be resolving incidents, investigating and solving problems and liaising with other teams and third parties to ensure proper implementation of all user collaboration related solutions. The purpose of the role will be to support the creation and implementation of Harrow policies for the full Office 365 E5 product suite, and provide ongoing administrative end user support and management of Office 365 services including Email, OneDrive, Teams, SharePoint and PowerShell Scripting. The post holder also will be developing plans and implementing a move of desktops to Microsoft Endpoint Manager, and be the main escalation point for on-site support staff to resolve Office 365 issues and problems. The postholder will play a significant role in the Windows 11 roll out. This post is eligible for LGPS Pensions Scheme with a 24.87% Employer's contribution. Please note: This is 1 year fixed term contract For exceptional candidates, we will consider hiring on a permanent basis. The successful applicant will have: Degree level education In-depth understanding and subject matter expertise of Office 365, Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Production experience (circa 2000 plus users) in managing SCCM, InTune, EndPoint Manager and other end user device management technologies. Basic SharePoint development skills and experience in promoting Microsoft user collaboration tools within an organisation. Basic understanding of Firewall and layer 3 networking. Good interpersonal skills and the ability to inspire confidence in client teams and provide an efficient and client centred service. Good communication skills (verbal and written), and be able to communicate effectively with managers and employees across the Council, and with professional ICT practitioners and external agencies and suppliers.
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail.You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail.You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
SharePoint Administrator £34,000 - £38,000 DOE 3x a week on site in Leeds Full time Are you a SharePoint Administrator looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint administrator to come in and hit the ground running! You'll be the first POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 01, 2024
Full time
SharePoint Administrator £34,000 - £38,000 DOE 3x a week on site in Leeds Full time Are you a SharePoint Administrator looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint administrator to come in and hit the ground running! You'll be the first POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We are looking for a Data Protection Officer to lead the RSPB's data protection and fundraising compliance. Data Protection Officer Reference : APR Location : Flexible in England Salary : £38,389.00 - £41,212.00 Per Annum Benefits : Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave This is a fixed-term role for 6 months , full-time for 37.5 hours per week. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. It is the RSPB's belief that respectful stewardship of personal data is essential in retaining the trust of our supporters. You will provide specialist advice on Data Protection (UK GDPR/Data Protection Act 2018) and Fundraising laws and regulations across the UK, EU and internationally. This includes advice on systems and process changes to ensure RSPB operates in a compliant way. The DPO will provide advice in respect of the development of RSPB internal processes, policies and associated functional strategies, programmes and projects. Will lead on investigations and complaints about data breaches and responsible for the management, administration and delivery of matters in relation to Data Subjects Rights, including Data Subject Access Requests, Right to be Forgotten requests. Individuals must have a legal qualification (law degree or other qualification) and/or experience in a relevant legal field (practitioner/solicitor/barrister in England & Wales or Northern Ireland). Essential skills, knowledge and experience: Practitioner qualification in Data Protection. English law degree/qualification as solicitor or barrister in England and Wales. Experience of working in connection to data protection and fundraising regulatory requirements. Knowledge of Data Protection and fundraising. Able to communicate effectively and work as part of team. Good planning and organisational skills. Strong attention to detail. Proactive and flexible approach to working. IT literate, sound knowledge of MS Office and conversant with electronic communications including SharePoint. Ability to work to deadlines. Desirable skills, knowledge and experience: Able to review and interpret complex documents and assess relevance to RSPB. Able to independently research aspects of regulation and legislation. Closing date: 23:59, Fri, 17th May 2024 We are looking to conduct interviews for this position from week commencing 27 May 2024. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. No agencies please.
May 01, 2024
Full time
We are looking for a Data Protection Officer to lead the RSPB's data protection and fundraising compliance. Data Protection Officer Reference : APR Location : Flexible in England Salary : £38,389.00 - £41,212.00 Per Annum Benefits : Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave This is a fixed-term role for 6 months , full-time for 37.5 hours per week. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. It is the RSPB's belief that respectful stewardship of personal data is essential in retaining the trust of our supporters. You will provide specialist advice on Data Protection (UK GDPR/Data Protection Act 2018) and Fundraising laws and regulations across the UK, EU and internationally. This includes advice on systems and process changes to ensure RSPB operates in a compliant way. The DPO will provide advice in respect of the development of RSPB internal processes, policies and associated functional strategies, programmes and projects. Will lead on investigations and complaints about data breaches and responsible for the management, administration and delivery of matters in relation to Data Subjects Rights, including Data Subject Access Requests, Right to be Forgotten requests. Individuals must have a legal qualification (law degree or other qualification) and/or experience in a relevant legal field (practitioner/solicitor/barrister in England & Wales or Northern Ireland). Essential skills, knowledge and experience: Practitioner qualification in Data Protection. English law degree/qualification as solicitor or barrister in England and Wales. Experience of working in connection to data protection and fundraising regulatory requirements. Knowledge of Data Protection and fundraising. Able to communicate effectively and work as part of team. Good planning and organisational skills. Strong attention to detail. Proactive and flexible approach to working. IT literate, sound knowledge of MS Office and conversant with electronic communications including SharePoint. Ability to work to deadlines. Desirable skills, knowledge and experience: Able to review and interpret complex documents and assess relevance to RSPB. Able to independently research aspects of regulation and legislation. Closing date: 23:59, Fri, 17th May 2024 We are looking to conduct interviews for this position from week commencing 27 May 2024. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. No agencies please.
3rd Line Support Engineer / Third Line Support Engineer Location: Witney Job Type: Full-time Salary: Up to £44,000 per annum Exciting opportunity for a 3rd Line IT Support Engineer to join an established wealth management and financial services company. This role involves providing high-level technical support, maintaining a strong customer focus, and contributing to the development and implementation of IT infrastructure. This will be a varied role working as part of small IT Team in which you will work on wide range of IT Systems and Infrastructure, alongside day-to-day operational tasks you will be heavily involved IT Projects. Day to Day of the role: Configure and deploy infrastructure items including servers, networks, and IT peripherals. Monitor and manage IT systems to maximise performance and uptime. Serve as an effective point of contact for internal IT issues, resolving or referring to third parties as appropriate. Provide escalation support to the Helpdesk Team and cover for 1st/2nd line support. Identify areas for improvement in IT service and take responsibility for assigned IT projects. Maintain high levels of cybersecurity awareness and proactively secure infrastructure and systems. Mentor and train other members of the IT team. Work closely with external IT specialists, consultants, and providers. Utilise all relevant IT facilities provided by the company within the guidelines set out by the IT Department. Required Skills & Qualifications: Experience with VMWare and virtualisation. Proficiency in supporting and implementing Microsoft Server, VMWare, Microsoft SQL, and Citrix. Experience with Microsoft 365 including Email, Teams, OneDrive, and SharePoint. Knowledge of Multi-Factor Authentication and networking (Firewalls, Switches, Patching, Wi-Fi). Experience with backup tools such as Veeam and supporting Domain Services including Active Directory and Group Policy. Ability to deliver major system upgrades and complete change control and project work. Excellent documentation skills and exceptional communication skills at all levels. Excellent organisational skills and the ability to stay calm under pressure. Willingness to undertake study and be self-motivated. Benefits (Further details can be provided) Annual Bonus Scheme (6-8%) Share Scheme Options Competitive pension contribution 25 days annual leave Private Medical Insurance Life Assurance Additional Support for training and any relevant exams/courses.
May 01, 2024
Full time
3rd Line Support Engineer / Third Line Support Engineer Location: Witney Job Type: Full-time Salary: Up to £44,000 per annum Exciting opportunity for a 3rd Line IT Support Engineer to join an established wealth management and financial services company. This role involves providing high-level technical support, maintaining a strong customer focus, and contributing to the development and implementation of IT infrastructure. This will be a varied role working as part of small IT Team in which you will work on wide range of IT Systems and Infrastructure, alongside day-to-day operational tasks you will be heavily involved IT Projects. Day to Day of the role: Configure and deploy infrastructure items including servers, networks, and IT peripherals. Monitor and manage IT systems to maximise performance and uptime. Serve as an effective point of contact for internal IT issues, resolving or referring to third parties as appropriate. Provide escalation support to the Helpdesk Team and cover for 1st/2nd line support. Identify areas for improvement in IT service and take responsibility for assigned IT projects. Maintain high levels of cybersecurity awareness and proactively secure infrastructure and systems. Mentor and train other members of the IT team. Work closely with external IT specialists, consultants, and providers. Utilise all relevant IT facilities provided by the company within the guidelines set out by the IT Department. Required Skills & Qualifications: Experience with VMWare and virtualisation. Proficiency in supporting and implementing Microsoft Server, VMWare, Microsoft SQL, and Citrix. Experience with Microsoft 365 including Email, Teams, OneDrive, and SharePoint. Knowledge of Multi-Factor Authentication and networking (Firewalls, Switches, Patching, Wi-Fi). Experience with backup tools such as Veeam and supporting Domain Services including Active Directory and Group Policy. Ability to deliver major system upgrades and complete change control and project work. Excellent documentation skills and exceptional communication skills at all levels. Excellent organisational skills and the ability to stay calm under pressure. Willingness to undertake study and be self-motivated. Benefits (Further details can be provided) Annual Bonus Scheme (6-8%) Share Scheme Options Competitive pension contribution 25 days annual leave Private Medical Insurance Life Assurance Additional Support for training and any relevant exams/courses.
Your new companyA well established organisation based in Pembrokeshire. A family-friendly company that provides entertainment and luxury for guests. Your new role You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres. Troubleshoot and repair complex technical issues related to specialised equipment. Provide support for the whole site and be on call for IT Support. Lead and mentor junior technicians, providing training and guidance. Ensure seamless IT support and network services What you'll need to succeed Proficiency in Active Directory and M365 Suite:A solid understanding of Active Directory administration, user management, and group policies.Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams. Knowledge of Azure (Desirable):While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities. Experience with Mobile Device Management (MDM):Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune. Service Desk Software Proficiency (Useful):Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous What you'll get in return A great family friendly organisation, provide great benefits such as:- Staff Discount- Free access to all on site facilities- Employee Reward points- Flexible work options What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
Your new companyA well established organisation based in Pembrokeshire. A family-friendly company that provides entertainment and luxury for guests. Your new role You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres. Troubleshoot and repair complex technical issues related to specialised equipment. Provide support for the whole site and be on call for IT Support. Lead and mentor junior technicians, providing training and guidance. Ensure seamless IT support and network services What you'll need to succeed Proficiency in Active Directory and M365 Suite:A solid understanding of Active Directory administration, user management, and group policies.Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams. Knowledge of Azure (Desirable):While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities. Experience with Mobile Device Management (MDM):Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune. Service Desk Software Proficiency (Useful):Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous What you'll get in return A great family friendly organisation, provide great benefits such as:- Staff Discount- Free access to all on site facilities- Employee Reward points- Flexible work options What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Power Platform Developer - Remote (UK Based) £45,000 - £52,000 + Excellent benefits This profitable and well-established organisation are looking to add an experienced Power Platform Developer to their in-house development team. In this role, you will be working in an agile team, developing an exciting new application that will drive digital transformation.As a Power Platform Engineer, you will support the delivery of an internal business case management solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will contribute to system reporting and help increase business efficiency by developing automations using Power Automate.This company operate a fully remote working model for UK based candidates, with occasional in-person meetings. They have worked this wat for a number of years, encouraging regular communication, collaboration and teamwork. Package: Circa £50,000 basic salary with yearly reviews 25 days holidays + bank holidays (rising to 30 days with service) Life assurance, EAP, Private medical, shared parental leave and more. Clear progression route and development opportunities Key Requirements: Power Apps Power Automate Cloud Advanced Excel M365 Business Process analysis, improvement and re-engineering SharePoint - nice to have. Power Automate Desktop and Reporting experience is desirable. The company offer excellent career opportunities and are interviewing immediately so please send your CV for consideration. All interviews will be conducted virtually, with the process aiming to be turned around quickly.Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. Please follow us on or visit our website for similar roles. If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Contact - Scott MurrayErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process. Power Platform Developer, Software Engineer, Power Apps Specialist - Hull, Leeds, York, Bradford, Sheffield, Manchester, Liverpool, Cambridge, Oxford, Newcastle, Bristol, Cardiff, Glasgow, Birmingham, Leicester, Nottingham, Bath, Kent, Edinburgh,
May 01, 2024
Full time
Power Platform Developer - Remote (UK Based) £45,000 - £52,000 + Excellent benefits This profitable and well-established organisation are looking to add an experienced Power Platform Developer to their in-house development team. In this role, you will be working in an agile team, developing an exciting new application that will drive digital transformation.As a Power Platform Engineer, you will support the delivery of an internal business case management solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will contribute to system reporting and help increase business efficiency by developing automations using Power Automate.This company operate a fully remote working model for UK based candidates, with occasional in-person meetings. They have worked this wat for a number of years, encouraging regular communication, collaboration and teamwork. Package: Circa £50,000 basic salary with yearly reviews 25 days holidays + bank holidays (rising to 30 days with service) Life assurance, EAP, Private medical, shared parental leave and more. Clear progression route and development opportunities Key Requirements: Power Apps Power Automate Cloud Advanced Excel M365 Business Process analysis, improvement and re-engineering SharePoint - nice to have. Power Automate Desktop and Reporting experience is desirable. The company offer excellent career opportunities and are interviewing immediately so please send your CV for consideration. All interviews will be conducted virtually, with the process aiming to be turned around quickly.Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. Please follow us on or visit our website for similar roles. If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Contact - Scott MurrayErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process. Power Platform Developer, Software Engineer, Power Apps Specialist - Hull, Leeds, York, Bradford, Sheffield, Manchester, Liverpool, Cambridge, Oxford, Newcastle, Bristol, Cardiff, Glasgow, Birmingham, Leicester, Nottingham, Bath, Kent, Edinburgh,
Job Title: IT Communications Support Specialist Location: Egham, with client site visits as required and remote work flexibility Salary: Up to £45,000 per annum, depending on experience Join my clients dynamic team; a leading Managed Service Provider (MSP) at the forefront of innovation and growth in the IT industry. They specialize in delivering top-notch IT solutions to businesses, ensuring seamless operations and maximum efficiency. As an IT Communications Support Specialist, you'll be the voice of their technical solutions, bridging the gap between their clients and IT experts. You'll provide unparalleled support and guidance, ensuring clear and effective communication channels at all times. From troubleshooting technical issues to explaining complex solutions in simple terms, you'll play a crucial role in maintaining client satisfaction and fostering long-term relationships. Act as the primary point of contact for client inquiries, providing timely and accurate responses via various communication channels. Collaborate with internal teams to resolve technical issues and address client concerns promptly. Translate technical jargon into layman's terms, ensuring clear understanding and alignment between clients and technical teams. Assist in the development of communication strategies and materials, including FAQs, user guides, and knowledge base articles. Conduct training sessions and workshops to educate clients on new technologies and best practices. Proactively identify opportunities to improve communication processes and enhance the overall client experience. Provide mobile support as needed for on-site assistance and troubleshooting. Work Arrangement: 3 days per week in Egham office or on client site, with the remaining days remote work flexibility. Requirements: Previous experience in a customer-facing role within an MSP environment. Must have experience with G-Suite administration and support. Experience with cloud solutions, SharePoint, router installation and telephony. Familiarity with Azure is desirable. Strong problem-solving skills and a proactive mindset towards client satisfaction. Ability to thrive in a fast-paced environment and adapt to evolving business needs. If you're passionate about technology and thrive in a dynamic, client-focused environment, call me on or email me on . Thanks!
May 01, 2024
Full time
Job Title: IT Communications Support Specialist Location: Egham, with client site visits as required and remote work flexibility Salary: Up to £45,000 per annum, depending on experience Join my clients dynamic team; a leading Managed Service Provider (MSP) at the forefront of innovation and growth in the IT industry. They specialize in delivering top-notch IT solutions to businesses, ensuring seamless operations and maximum efficiency. As an IT Communications Support Specialist, you'll be the voice of their technical solutions, bridging the gap between their clients and IT experts. You'll provide unparalleled support and guidance, ensuring clear and effective communication channels at all times. From troubleshooting technical issues to explaining complex solutions in simple terms, you'll play a crucial role in maintaining client satisfaction and fostering long-term relationships. Act as the primary point of contact for client inquiries, providing timely and accurate responses via various communication channels. Collaborate with internal teams to resolve technical issues and address client concerns promptly. Translate technical jargon into layman's terms, ensuring clear understanding and alignment between clients and technical teams. Assist in the development of communication strategies and materials, including FAQs, user guides, and knowledge base articles. Conduct training sessions and workshops to educate clients on new technologies and best practices. Proactively identify opportunities to improve communication processes and enhance the overall client experience. Provide mobile support as needed for on-site assistance and troubleshooting. Work Arrangement: 3 days per week in Egham office or on client site, with the remaining days remote work flexibility. Requirements: Previous experience in a customer-facing role within an MSP environment. Must have experience with G-Suite administration and support. Experience with cloud solutions, SharePoint, router installation and telephony. Familiarity with Azure is desirable. Strong problem-solving skills and a proactive mindset towards client satisfaction. Ability to thrive in a fast-paced environment and adapt to evolving business needs. If you're passionate about technology and thrive in a dynamic, client-focused environment, call me on or email me on . Thanks!
Job Title: Office 365 Specialist Location: Warrington Salary: Circa £45,000 to £55,000 Benefits: Pension, Attractive Profit Share Scheme This is a growth opportunity for an infrastructurer engineer with strong experience in Office 365 who is looking for a role where they can gain exposure to large-scale projects and the latest cloud technologies.Your primary responsibility is managing and maintaining Office 365 for the business including SharePoint and Teams. This will include tenant-to-tenant migrations of newly acquired companies. This is a multi-faceted role covering a wide range of systems and services including Citrix, Azure, and VMWare. What are we looking for? We would really like to find someone with a passion for Office 365 who wants to grow by working on large and career-developing cloud-based projects.Experience-wise you will have worked as an infrastructure engineer for a couple of years with solid exposure to VMware, O365, and performing tenant-to-tenant migrations using 3rd party tools.We are looking for someone flexible with a good approach and a can-do attitude that has a great deal of common sense. This is a very nice place to work in a supportive atmosphere with a great deal of autonomy. Their Warrington-based premises offer a very comfortable and accessible work space, but they also embrace modern flexibility, allowing you to work from home one day a week. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Job Title: Office 365 Specialist Location: Warrington Salary: Circa £45,000 to £55,000 Benefits: Pension, Attractive Profit Share Scheme This is a growth opportunity for an infrastructurer engineer with strong experience in Office 365 who is looking for a role where they can gain exposure to large-scale projects and the latest cloud technologies.Your primary responsibility is managing and maintaining Office 365 for the business including SharePoint and Teams. This will include tenant-to-tenant migrations of newly acquired companies. This is a multi-faceted role covering a wide range of systems and services including Citrix, Azure, and VMWare. What are we looking for? We would really like to find someone with a passion for Office 365 who wants to grow by working on large and career-developing cloud-based projects.Experience-wise you will have worked as an infrastructure engineer for a couple of years with solid exposure to VMware, O365, and performing tenant-to-tenant migrations using 3rd party tools.We are looking for someone flexible with a good approach and a can-do attitude that has a great deal of common sense. This is a very nice place to work in a supportive atmosphere with a great deal of autonomy. Their Warrington-based premises offer a very comfortable and accessible work space, but they also embrace modern flexibility, allowing you to work from home one day a week. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Dynamics 365 & Power Platform Developer (24 months FTC) York £38,205 to £46,974 Your new Organisation Hays Technology are recruiting a Dynamics 365 & Power Platform Developer to join a large public sector organisation in the York area. The role is on an initial 24-month fixed term contract, and you will initially be based within the projects team. Your new role In your new role, you will be playing a key role in enabling the organisation full gain the maximum benefit from the use of Dynamics 365 and Microsoft Power Platforms. You will be developing and supporting the Dynamics 365 CRM and MS Power Platform-based business solutions across the 'full stack', from the front-end. You will also be working with Power Apps Portals/Power Pages, as well as SharePoint integrations and data connections within the data warehouse. What you'll need to succeed Full lifecycle management of Microsoft-based applications and platforms Lead and participate in ongoing development, deployment, maintenance, and break-fix support Experience of ITIL service management & service delivery plans Experience developing applications for SaaS based technologies, specifically for MS Dynamics 365, PowerApps/Portals/Pages Excellent interpersonal skills and ability to interact within the organisation What you'll get in return This exciting position is paying between £38,205 and £46,074 negotiable on experience and offers an excellent work life balance including: hybrid working, 40 days annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now Please apply with your CV for more details Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 30, 2024
Full time
Dynamics 365 & Power Platform Developer (24 months FTC) York £38,205 to £46,974 Your new Organisation Hays Technology are recruiting a Dynamics 365 & Power Platform Developer to join a large public sector organisation in the York area. The role is on an initial 24-month fixed term contract, and you will initially be based within the projects team. Your new role In your new role, you will be playing a key role in enabling the organisation full gain the maximum benefit from the use of Dynamics 365 and Microsoft Power Platforms. You will be developing and supporting the Dynamics 365 CRM and MS Power Platform-based business solutions across the 'full stack', from the front-end. You will also be working with Power Apps Portals/Power Pages, as well as SharePoint integrations and data connections within the data warehouse. What you'll need to succeed Full lifecycle management of Microsoft-based applications and platforms Lead and participate in ongoing development, deployment, maintenance, and break-fix support Experience of ITIL service management & service delivery plans Experience developing applications for SaaS based technologies, specifically for MS Dynamics 365, PowerApps/Portals/Pages Excellent interpersonal skills and ability to interact within the organisation What you'll get in return This exciting position is paying between £38,205 and £46,074 negotiable on experience and offers an excellent work life balance including: hybrid working, 40 days annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now Please apply with your CV for more details Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk