An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford. As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job Type: Permanent position Location: Wallingford, office based Salary: 33,000 - 40,000 (depending on experience) Working Hours: Monday - Friday, 9AM - 5.30PM As the Digital Systems Manager, you will be responsible for: Leading and mentoring a team of digital system administrators. Actively manage workflows, ensuring efficient and well-coordinated implementation. Provide technical expertise and guidance to the team in solving complex challenges. Stay abreast of industry trends and advancements in digital systems. Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment. Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development. Collaborate with clients and cross-functional teams to ensure seamless integration and customisation. Implement and enforce quality assurance processes to deliver error-free solutions. Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce. Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency. Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance. Conduct thorough testing and validation of all digital systems to maintain optimal performance. Maintain clear and organised documentation to facilitate ongoing support and future enhancements. The successful candidate will have the following related skills / experience: Experience in an IT setting is essential. Proven experience in managing digital systems and leading teams. Strong project management skills, with a focus on delivering results within established time lines. Excellent communication and interpersonal skills for effective collaboration with clients and team members. In-depth knowledge of SaaS solutions and white-labeling processes. Proficiency in SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving skills to address complex challenges.
Apr 18, 2024
Full time
An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford. As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job Type: Permanent position Location: Wallingford, office based Salary: 33,000 - 40,000 (depending on experience) Working Hours: Monday - Friday, 9AM - 5.30PM As the Digital Systems Manager, you will be responsible for: Leading and mentoring a team of digital system administrators. Actively manage workflows, ensuring efficient and well-coordinated implementation. Provide technical expertise and guidance to the team in solving complex challenges. Stay abreast of industry trends and advancements in digital systems. Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment. Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development. Collaborate with clients and cross-functional teams to ensure seamless integration and customisation. Implement and enforce quality assurance processes to deliver error-free solutions. Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce. Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency. Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance. Conduct thorough testing and validation of all digital systems to maintain optimal performance. Maintain clear and organised documentation to facilitate ongoing support and future enhancements. The successful candidate will have the following related skills / experience: Experience in an IT setting is essential. Proven experience in managing digital systems and leading teams. Strong project management skills, with a focus on delivering results within established time lines. Excellent communication and interpersonal skills for effective collaboration with clients and team members. In-depth knowledge of SaaS solutions and white-labeling processes. Proficiency in SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving skills to address complex challenges.
Redz Global Consultancy
City Of Westminster, London
Business Development Manager My client is an Information Technology Consultancy and solution provider. They partner with market leading software and system companies, and create and implement customized and cost-effective customer experience and CRM strategies as well as team managemen solutions for their clients. About the Business Development Manager role : Identify and add qualified prospects to the sales pipeline Build and maintain relationships with prospective cients through various outreach channels including cold calling, social media outreach and client visits Develop and maintain client relationships Develop and manage strategic partnerships to grow business Gather useful information from customer and competitor data Make and give presentations to prospective clients and internal executives Drive the end-to-end sales process Prepare and submit sales contracts Business Development Manager Experience & Skills Familiar with Saas implementation consultant for the IT Saas field Experience working with Jira, Asana, and Salesforce is an advantage Native German speaker Strong customer-facing and presentation skills with the ability to establish trust and credibility Superb written and verbal communication skills Positive attitude, empathy, and high energy Location: London or Remotely
Apr 18, 2024
Full time
Business Development Manager My client is an Information Technology Consultancy and solution provider. They partner with market leading software and system companies, and create and implement customized and cost-effective customer experience and CRM strategies as well as team managemen solutions for their clients. About the Business Development Manager role : Identify and add qualified prospects to the sales pipeline Build and maintain relationships with prospective cients through various outreach channels including cold calling, social media outreach and client visits Develop and maintain client relationships Develop and manage strategic partnerships to grow business Gather useful information from customer and competitor data Make and give presentations to prospective clients and internal executives Drive the end-to-end sales process Prepare and submit sales contracts Business Development Manager Experience & Skills Familiar with Saas implementation consultant for the IT Saas field Experience working with Jira, Asana, and Salesforce is an advantage Native German speaker Strong customer-facing and presentation skills with the ability to establish trust and credibility Superb written and verbal communication skills Positive attitude, empathy, and high energy Location: London or Remotely
Card Implementation Manager This is a new and exclusive opportunity for a great Card Implementation Manager to join a thriving financial technology business as they expand their digital platform. This is an award winning fintech platform and it is an amazing opportunity for a Card Implementation Manager to have a key voice in the growth Role details Title: Card Implementation Manager Location: London City and home working hybrid Permanent role salary 75000- 100,000 Role requirements: expertise in card implementation project We're looking for a Cards Implementation Team Manager to join our growing Implementation Team. You'll work closely with a team of implementation specialists to implement card/wallet programmes for our customers and partners to their online and mobile platforms and embed the finance experience for the end user. You will drive the team forward and act as the escalation point and support to our colleagues and customers, ensuring all aspects of the proposed design are successfully implemented by the customer. You will always look for the best card solution/outcome for our customers, leveraging our efficient processes, tools & controls. Responsibilities: Manage the overall pipeline of Card Implementation projects. Manage the team's workload across projects to ensure their priorities are correct and delivery plans/expectations are maintained or exceeded. Engage with customers and internal stakeholders as a cards expert to provide specialist knowledge, guidance, and solutions. This is a brilliant opportunity, and an amazing time of growth for the business so it is a perfect time to join and make your career steps Skills & Experience Experience leading Cards Implementation Teams that handle a diverse range of implementation responsibilities, including direct customer engagement. In-depth knowledge of scheme rules, BIN set up and management (Dedicated & Shared) and customer-facing card programme experience Apple Pay/Google Pay set up experience Relevant System/Platform Knowledge: Must: MasterCard-Connect, Visa-Online, JIRA/Confluence (Atlassian), Card-Processors (GPS/Thread, FIS-Panorama, etc.), Google/Microsoft Office Suites, Slack Desired/a Plus: Salesforce, Box, Google-Looker, (url removed), Lucid Scheme & Payments Regulatory knowledge (desirable) In joining this business, you will be given an amazing purpose, build a career, work with talented people and be well rewarded For more information, and the chance to be considered, please do send through a CV Good luck! To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC(phone number removed) England and Wales
Apr 18, 2024
Full time
Card Implementation Manager This is a new and exclusive opportunity for a great Card Implementation Manager to join a thriving financial technology business as they expand their digital platform. This is an award winning fintech platform and it is an amazing opportunity for a Card Implementation Manager to have a key voice in the growth Role details Title: Card Implementation Manager Location: London City and home working hybrid Permanent role salary 75000- 100,000 Role requirements: expertise in card implementation project We're looking for a Cards Implementation Team Manager to join our growing Implementation Team. You'll work closely with a team of implementation specialists to implement card/wallet programmes for our customers and partners to their online and mobile platforms and embed the finance experience for the end user. You will drive the team forward and act as the escalation point and support to our colleagues and customers, ensuring all aspects of the proposed design are successfully implemented by the customer. You will always look for the best card solution/outcome for our customers, leveraging our efficient processes, tools & controls. Responsibilities: Manage the overall pipeline of Card Implementation projects. Manage the team's workload across projects to ensure their priorities are correct and delivery plans/expectations are maintained or exceeded. Engage with customers and internal stakeholders as a cards expert to provide specialist knowledge, guidance, and solutions. This is a brilliant opportunity, and an amazing time of growth for the business so it is a perfect time to join and make your career steps Skills & Experience Experience leading Cards Implementation Teams that handle a diverse range of implementation responsibilities, including direct customer engagement. In-depth knowledge of scheme rules, BIN set up and management (Dedicated & Shared) and customer-facing card programme experience Apple Pay/Google Pay set up experience Relevant System/Platform Knowledge: Must: MasterCard-Connect, Visa-Online, JIRA/Confluence (Atlassian), Card-Processors (GPS/Thread, FIS-Panorama, etc.), Google/Microsoft Office Suites, Slack Desired/a Plus: Salesforce, Box, Google-Looker, (url removed), Lucid Scheme & Payments Regulatory knowledge (desirable) In joining this business, you will be given an amazing purpose, build a career, work with talented people and be well rewarded For more information, and the chance to be considered, please do send through a CV Good luck! To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC(phone number removed) England and Wales
Senior Salesforce Developer Fully remote We are working with our client, who are headquartered out of Birmingham to hire a Senior Salesforce Developer to join their team on a permanent basis. This role will need a strong technical background to provide hands-on Salesforce development as well as mentoring other, less experienced, team members both onshore and offshore. You will also be heavily involved in collaborating with stakeholders to solve business needs along with the strategic priorities of the organisation. This role offers a fully remote opportunity with occasional visits to their office as and when required for induction, meetings and quarterly 1 to 1's. Key Responsibilities Assist in the deployment of extensions and additions to the system, providing specifications for change, and liaising with internal or external development resources to deliver agreed system changes on Salesforce and other ancillary systems. Coach, develop and motivate Salesforce Developers, providing technical expertise to ensure they know what is expected of them, maximise their performance and develop their potential striving for continually improving team efficiency and effectiveness. Collaborate business stakeholders by developing positive relationships through appropriate management of their expectations and agreed objectives. Define and maintain team operating standards for items such as System Development Life Cycle (SDLC) processes, coding standards, issue tracking, reporting to improve productivity and quality in the deliverables. Analyse current system enhancements with a view to enhancing efficiency and automation. Perform data migration/manipulation/analysis which may be needed as part of the implementation of new enhancements or for regulatory requirements. Deliver one off activities and projects to the outcomes and standards agreed with line manager. Other ad-hoc tasks and/or projects as required in line with the skills and responsibilities of the job holder. Skills required: Proven background in Salesforce development Excellent communication skills - able to liaise with internal team members as well as business stakeholders A background within a leadership/management would be highly desirable Senior Salesforce Developer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Apr 18, 2024
Full time
Senior Salesforce Developer Fully remote We are working with our client, who are headquartered out of Birmingham to hire a Senior Salesforce Developer to join their team on a permanent basis. This role will need a strong technical background to provide hands-on Salesforce development as well as mentoring other, less experienced, team members both onshore and offshore. You will also be heavily involved in collaborating with stakeholders to solve business needs along with the strategic priorities of the organisation. This role offers a fully remote opportunity with occasional visits to their office as and when required for induction, meetings and quarterly 1 to 1's. Key Responsibilities Assist in the deployment of extensions and additions to the system, providing specifications for change, and liaising with internal or external development resources to deliver agreed system changes on Salesforce and other ancillary systems. Coach, develop and motivate Salesforce Developers, providing technical expertise to ensure they know what is expected of them, maximise their performance and develop their potential striving for continually improving team efficiency and effectiveness. Collaborate business stakeholders by developing positive relationships through appropriate management of their expectations and agreed objectives. Define and maintain team operating standards for items such as System Development Life Cycle (SDLC) processes, coding standards, issue tracking, reporting to improve productivity and quality in the deliverables. Analyse current system enhancements with a view to enhancing efficiency and automation. Perform data migration/manipulation/analysis which may be needed as part of the implementation of new enhancements or for regulatory requirements. Deliver one off activities and projects to the outcomes and standards agreed with line manager. Other ad-hoc tasks and/or projects as required in line with the skills and responsibilities of the job holder. Skills required: Proven background in Salesforce development Excellent communication skills - able to liaise with internal team members as well as business stakeholders A background within a leadership/management would be highly desirable Senior Salesforce Developer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Our client is looking for a Technical Operations Support Technical operations support is responsible for supporting all phases of client implementation ensuring it is managed and completed in a timely manner. This role effectively manages the processes associated with new client onboarding and managing updates to existing clients. They will provide administrative and organisational support to the business as related to the on-boarding of new business, existing client implementations and operational projects. Benefits -28 days holiday -Salary up to £40k -Annual Bonus -Private Healthcare -Dental Healthcare -Life Insurance Duties and Responsibilities Master Account Portal (MAP) updates - Monitoring and actioning requests (training will be offered) CII updates General office administration assistance where directed by the Manager Shared responsibility for actioning various reports and monthly tasks within the department Managing all phases of a client implementation, ensuring it is managed in a timely manner, adoption targets are agreed, and objectives are communicated to the business through effective consultation and planning the on-boarding process. Attend conference calls on a regular basis during the setup process and beyond their launch, working with the online team during the launch stage. Implementing small to mid-size accounts and following through to hand over to account manager/TAM Assisting with implementing European and Global accounts Attending networking events when required Key Skills and Experience Our ideal candidate; Experience of new client implementations, preferable from a business travel / TMC environment but similar sectors such as GDS or airline may also be considered. Excellent interpersonal skills and the ability to gather information so a tailored solution can be offered to clients. Experience of working with the administrative side of self-booking systems. Able to build solid relationships with clients and suppliers. Knowledge of SABRE GDS and Salesforce preferable. Confident self-starter Technology minded Ability to 'think outside the box' Ability to interface with a wide cross section of people and quickly build professional relationships Excellent written skills and verbal communication skills IT literate, familiar with MS Office Suite A basic level of understanding of SBTs and how they operate (admin knowledge not essential) Ability to work under pressure and to deadlines, and to multitask GDS knowledge (SABRE) Intermediate to advanced experience in MS PowerPoint or other MS Office products preferred Previous experience/knowledge on travel industry online booking tools and GDS systems preferred Background in new client implementations Excel Sharepoint Our client is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Apr 18, 2024
Full time
Our client is looking for a Technical Operations Support Technical operations support is responsible for supporting all phases of client implementation ensuring it is managed and completed in a timely manner. This role effectively manages the processes associated with new client onboarding and managing updates to existing clients. They will provide administrative and organisational support to the business as related to the on-boarding of new business, existing client implementations and operational projects. Benefits -28 days holiday -Salary up to £40k -Annual Bonus -Private Healthcare -Dental Healthcare -Life Insurance Duties and Responsibilities Master Account Portal (MAP) updates - Monitoring and actioning requests (training will be offered) CII updates General office administration assistance where directed by the Manager Shared responsibility for actioning various reports and monthly tasks within the department Managing all phases of a client implementation, ensuring it is managed in a timely manner, adoption targets are agreed, and objectives are communicated to the business through effective consultation and planning the on-boarding process. Attend conference calls on a regular basis during the setup process and beyond their launch, working with the online team during the launch stage. Implementing small to mid-size accounts and following through to hand over to account manager/TAM Assisting with implementing European and Global accounts Attending networking events when required Key Skills and Experience Our ideal candidate; Experience of new client implementations, preferable from a business travel / TMC environment but similar sectors such as GDS or airline may also be considered. Excellent interpersonal skills and the ability to gather information so a tailored solution can be offered to clients. Experience of working with the administrative side of self-booking systems. Able to build solid relationships with clients and suppliers. Knowledge of SABRE GDS and Salesforce preferable. Confident self-starter Technology minded Ability to 'think outside the box' Ability to interface with a wide cross section of people and quickly build professional relationships Excellent written skills and verbal communication skills IT literate, familiar with MS Office Suite A basic level of understanding of SBTs and how they operate (admin knowledge not essential) Ability to work under pressure and to deadlines, and to multitask GDS knowledge (SABRE) Intermediate to advanced experience in MS PowerPoint or other MS Office products preferred Previous experience/knowledge on travel industry online booking tools and GDS systems preferred Background in new client implementations Excel Sharepoint Our client is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Experience Minimum 7 Years of Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation Skills ? Salesforce Lightning experience, Apex, Visualforce, SOQL/SOSL, (url removed) IDE and (url removed) Ajax Toolkit, Salesforce API integration ? Strong experience in Salesforce configuration and customization ? Strong experience in integrating Salesforce with external systems ? Strong experience in Agile way of working ? DevOps practitioner with Bitbucket, Git and CI/CD experience ? Good understanding and exposure to Salesforce DX ? Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes ? Good Communication, Analytical & problem solving skill Responsibilities ? Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements ? Ensuring Salesforce best practices are followed in configuring and customizing the application ? Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment ? Coordinate development activities to be assigned to a team of 1-5 developers; ? Develop detailed system requirement specifications for medium to large program segments ? Develop Technical Design Document, Conduct peer review, Unit Testing ? Act as a product SME for complex functional issues as needed, especially related to determining when customer requirements require a custom solution and configuration and validation of new features ? Defining technical solution to the requirements, creating technical tasks for the team members, ensuring team follows the best practices and leading the team from technical front and owning the solution Certifications ? Salesforce AppBuilder ? Platform Developer I ? Platform Developer 2 ? Sales Cloud ? Service Cloud ? Salesforce Platform Development
Apr 18, 2024
Full time
Experience Minimum 7 Years of Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation Skills ? Salesforce Lightning experience, Apex, Visualforce, SOQL/SOSL, (url removed) IDE and (url removed) Ajax Toolkit, Salesforce API integration ? Strong experience in Salesforce configuration and customization ? Strong experience in integrating Salesforce with external systems ? Strong experience in Agile way of working ? DevOps practitioner with Bitbucket, Git and CI/CD experience ? Good understanding and exposure to Salesforce DX ? Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes ? Good Communication, Analytical & problem solving skill Responsibilities ? Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements ? Ensuring Salesforce best practices are followed in configuring and customizing the application ? Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment ? Coordinate development activities to be assigned to a team of 1-5 developers; ? Develop detailed system requirement specifications for medium to large program segments ? Develop Technical Design Document, Conduct peer review, Unit Testing ? Act as a product SME for complex functional issues as needed, especially related to determining when customer requirements require a custom solution and configuration and validation of new features ? Defining technical solution to the requirements, creating technical tasks for the team members, ensuring team follows the best practices and leading the team from technical front and owning the solution Certifications ? Salesforce AppBuilder ? Platform Developer I ? Platform Developer 2 ? Sales Cloud ? Service Cloud ? Salesforce Platform Development
Our client is on the hunt for a Web Platform Manager to steer and architect our digital domain. If you're a tech leader with a passion for digital innovation, read on! What you'll do: Take ownership of the website and digital platforms, including our Kentico CMS and its Salesforce and LMS integration.Lead the charge on digital changes, crafting a 2-3 year roadmap for our web presence.Collaborate with third-party teams to enhance our digital offerings, potentially expanding our team. Who we need: A digital maestro with experience in .NET and code review, able to manage both technology and people around themSomeone who understands the balance between in-house development and third-party collaboration. Your impact: You'll be a digital leader, guiding everything online from websites to our mobile appsReporting directly to our CTO, you'll join a dynamic team of six with a vision to grow. Salary and bonus: - £80K p.a. + profit share- 1-2 days hybrid working at office/week.- Upto 8% contributory pension- 25 days holiday + 8 days public hols + Christmas shutdown- Lots more benefits No overseas applicants please ; visa applications will not be considered.
Apr 18, 2024
Full time
Our client is on the hunt for a Web Platform Manager to steer and architect our digital domain. If you're a tech leader with a passion for digital innovation, read on! What you'll do: Take ownership of the website and digital platforms, including our Kentico CMS and its Salesforce and LMS integration.Lead the charge on digital changes, crafting a 2-3 year roadmap for our web presence.Collaborate with third-party teams to enhance our digital offerings, potentially expanding our team. Who we need: A digital maestro with experience in .NET and code review, able to manage both technology and people around themSomeone who understands the balance between in-house development and third-party collaboration. Your impact: You'll be a digital leader, guiding everything online from websites to our mobile appsReporting directly to our CTO, you'll join a dynamic team of six with a vision to grow. Salary and bonus: - £80K p.a. + profit share- 1-2 days hybrid working at office/week.- Upto 8% contributory pension- 25 days holiday + 8 days public hols + Christmas shutdown- Lots more benefits No overseas applicants please ; visa applications will not be considered.
Central Employment are delighted to be working in partnership with a multi-award winning Digital Marketing and Data led agency based in the North East. They have a new and exciting opportunity for a Tech & Data Operations Manager, reporting into the Operations Director. Please note - We're only looking for North East based candidates, due to the hybrid working pattern, offering up to £50k DOE + a range of benefits. The team strives to find ways we can improve the efficiency of our business operations or plug gaps in our processes through the use of automation and software. In the rare instances this is not possible we look to build our own in-house solutions. As the Tech & Data Operations Manager you will be responsible for running a team of 3 staff responsible for the management of the company tech stack in order to ensure efficient running of business operations and the accurate processing of key business data. Key Activities: Propose new technical solutions to business issues using software and automation to develop a project list for the team and prioritise the projects and resources to have the greatest business impact. Manage our SaaS products and suppliers to ensure we are utilising the best available software and maintaining strong relationships with key partners. Responsible for overseeing the maintenance of current tech, applications and data processing workflows. Collaborate with our digital marketing services to consider new technical solutions to improve the quality of output of our services. Oversee our data processing and data integration processes in order to provide data that is accurate and available for reporting for both clients and for internal business intelligence. Ensure that data security and cyber security best practices are followed and ensure appropriate access to tools and data is managed correctly. Ensure staff on your team are happy, motivated and on-track. As the leader of the team, you will have: Good experience of leading a team of tech personnel. Experience with a range of softwares in a business environment. Creating automated processes within a business. Data handling and data analysis skills. A good understanding of business operations. Implementing no-code/low-code business solutions. Good communication skills. As our Tech & Data Operations Manager, you will also have knowledge of: Using CRM systems & integrated workflows such as Hubspot, Salesforce etc. Project Management software such as ClickUp or Asana. Connecting software through their API, whether coded or using apps such as Zapier or Make Data security and cyber security best practise. Some coding knowledge would also be beneficial
Apr 18, 2024
Full time
Central Employment are delighted to be working in partnership with a multi-award winning Digital Marketing and Data led agency based in the North East. They have a new and exciting opportunity for a Tech & Data Operations Manager, reporting into the Operations Director. Please note - We're only looking for North East based candidates, due to the hybrid working pattern, offering up to £50k DOE + a range of benefits. The team strives to find ways we can improve the efficiency of our business operations or plug gaps in our processes through the use of automation and software. In the rare instances this is not possible we look to build our own in-house solutions. As the Tech & Data Operations Manager you will be responsible for running a team of 3 staff responsible for the management of the company tech stack in order to ensure efficient running of business operations and the accurate processing of key business data. Key Activities: Propose new technical solutions to business issues using software and automation to develop a project list for the team and prioritise the projects and resources to have the greatest business impact. Manage our SaaS products and suppliers to ensure we are utilising the best available software and maintaining strong relationships with key partners. Responsible for overseeing the maintenance of current tech, applications and data processing workflows. Collaborate with our digital marketing services to consider new technical solutions to improve the quality of output of our services. Oversee our data processing and data integration processes in order to provide data that is accurate and available for reporting for both clients and for internal business intelligence. Ensure that data security and cyber security best practices are followed and ensure appropriate access to tools and data is managed correctly. Ensure staff on your team are happy, motivated and on-track. As the leader of the team, you will have: Good experience of leading a team of tech personnel. Experience with a range of softwares in a business environment. Creating automated processes within a business. Data handling and data analysis skills. A good understanding of business operations. Implementing no-code/low-code business solutions. Good communication skills. As our Tech & Data Operations Manager, you will also have knowledge of: Using CRM systems & integrated workflows such as Hubspot, Salesforce etc. Project Management software such as ClickUp or Asana. Connecting software through their API, whether coded or using apps such as Zapier or Make Data security and cyber security best practise. Some coding knowledge would also be beneficial
Marketing Manager EMEA - EdTech EMEA Marketing Manager opportunity for growing global leader in voice SaaS solutions to work in their education technology division delivering multi-lingual voice-enabled content across the digital education landscape. The ideal candidate will have a good understanding of, and experience with the general marketing mix. A proactive and versatile quick learner able to work autonomously with at least 5 years experience in a similar level marketing role ideally with experience in the EdTech industry. Job Responsibilities: Campaign and nurture management Provide support to the regional education sales teams Supporting the Event Manager and overseeing events Execute marketing strategy Participate in global marketing initiatives Assist with website content Content management Partner marketing management Organise and manage marketing collateral Reporting Budget management Social media and influencer outreach Email marketing Basic graphics work Basic video creation and management Marketing Manager qualifications/skills: Autonomous and proactive Strong written and verbal communication skills High level of organisation and attention to detail Comfort with multi-tasking in a deadline-driven environment Understanding of basic business and marketing concepts Excellent time management skills Strong interpersonal, communication and social abilities Experience with the marketing mix, including: social media social and influencer networking email marketing search engines, SEO, SEA advertising events Demonstrated problem solving and critical thinking skills Strong writing and copy-editing abilities Basic design and graphics English native speaker with a bilingual second language Education and Experience Requirements: 5+ years experience in marketing Proficiency with Google and SalesForce, Pardot Proficiency with latest marketing techniques and tools, AI knowledge a plus Understanding of social media platforms (Facebook, Twitter, LinkedIn, TikTok, Instagram) Experience with Adobe Creative Cloud (Adobe Photoshop, Adobe Premiere) is a plus Digital photography and video editing experience is a plus Work hours and benefits Competitive salary depending on experience Vacation days are included We give you the freedom to work remotely from home A friendly team of professionals to work with Training & development support
Apr 18, 2024
Full time
Marketing Manager EMEA - EdTech EMEA Marketing Manager opportunity for growing global leader in voice SaaS solutions to work in their education technology division delivering multi-lingual voice-enabled content across the digital education landscape. The ideal candidate will have a good understanding of, and experience with the general marketing mix. A proactive and versatile quick learner able to work autonomously with at least 5 years experience in a similar level marketing role ideally with experience in the EdTech industry. Job Responsibilities: Campaign and nurture management Provide support to the regional education sales teams Supporting the Event Manager and overseeing events Execute marketing strategy Participate in global marketing initiatives Assist with website content Content management Partner marketing management Organise and manage marketing collateral Reporting Budget management Social media and influencer outreach Email marketing Basic graphics work Basic video creation and management Marketing Manager qualifications/skills: Autonomous and proactive Strong written and verbal communication skills High level of organisation and attention to detail Comfort with multi-tasking in a deadline-driven environment Understanding of basic business and marketing concepts Excellent time management skills Strong interpersonal, communication and social abilities Experience with the marketing mix, including: social media social and influencer networking email marketing search engines, SEO, SEA advertising events Demonstrated problem solving and critical thinking skills Strong writing and copy-editing abilities Basic design and graphics English native speaker with a bilingual second language Education and Experience Requirements: 5+ years experience in marketing Proficiency with Google and SalesForce, Pardot Proficiency with latest marketing techniques and tools, AI knowledge a plus Understanding of social media platforms (Facebook, Twitter, LinkedIn, TikTok, Instagram) Experience with Adobe Creative Cloud (Adobe Photoshop, Adobe Premiere) is a plus Digital photography and video editing experience is a plus Work hours and benefits Competitive salary depending on experience Vacation days are included We give you the freedom to work remotely from home A friendly team of professionals to work with Training & development support
Why You Should Join Us For over two centuries Molson Coors Beverage Company has been brewing beverages that unite people for all of life's moments. We produce some of the most beloved and iconic beer brands ever made and while the company's history is rooted in beer, we offer a modern portfolio that expands beyond the beer aisle. In addition to popular favorites like Carling, Coors, Madrí Excepcional, our beverage portfolio includes Staropramen, Blue Moon, Cobra and Rekorderlig. Through exclusive distribution partnerships, we have also expanded our range to include Tarquin's Gin, Lixir Drinks, and Mixologist's Garden. In the UK and Ireland, more than 2000 dedicated and passionate Molson Coors people work together to make our business first choice for our people, our consumers and our customers. As a People First organisation, we're happy to discuss flexible working options. Your purpose We are seeking a Reporting Analyst to play a pivotal role in designing and constructing Tableau dashboards that support our UK & ROI businesses. Collaborating closely with stakeholders, you will craft tailored solutions and visualizations that empower business users to effortlessly access the insights crucial for their roles. Additionally, you'll contribute to the creation of Excel-based tools utilizing VBA and Power Query. This role offers ample opportunity to expand skills in Data Bricks through Python, SQL, and R. Operating under Agile principles, you'll work alongside the Reporting Manager to prioritize tasks, establish sprints, and continually enhance existing solutions. Key responsibilities: Crafting Tableau dashboards with user-centric design, ensuring swift access to essential insights. Developing and maintaining Excel tools using VBA and Power Query. Proactively identifying opportunities to enhance dashboards' value. Collaborating with the team to manage shared email and Salesforce cases from users. Acting as a business partner to a designated area of the business, serving as their primary contact for reporting program development. About you: You may not meet all the criteria for the role, but don't let that stop you from applying. We all need to learn and develop and we can help you do this here at Molson Coors. Previous Tableau / Power BI experience Strong Excel Skills - VBA / Power Query Strong interpersonal and communication skills About Us We're one of the UK's Most Attractive Employers winning the Top Employer award for the last 11 years. Equal Parent Leave - as much or as little as you wish of 52 weeks parent leave, with 26 weeks at full pay irrespective of gender or path to parenthood. Flexible work programmes to ensure a work life balance is maintained such as our market leading Moments That Matter for significant moments in your life. Commitment to the physical and mental wellbeing of all our people reflective of our People First value. We're committed to raising industry standards and leaving a positive imprint on our employees, consumers, communities and the environment which is reflected in Our Beer Print and our 2025 sustainability targets. Molson Coors Beverage Company: Building Careers Molson Coors Beverage Company is an Equal Opportunity Employer, and we seek diversity. We want to continue to create an environment where our people are truly able to be themselves at work, regardless of their gender, ethnicity, sexual orientation or religion. We want people to be able to bring their own creativity and style to work, so that we get diversity in our thinking across our organisation, as we believe that we are a better business for it. This makes our talent strategy simple - we want the best talent in all our roles, regardless of their background. We take pride in celebrating our unique brew and our people are our greatest asset. We are Disability Confident Committed. If you require any additional assistance or adjustments in advance of, or during the application and/or hiring process, please contact us at We want you to succeed and will be happy to support you.
Apr 18, 2024
Full time
Why You Should Join Us For over two centuries Molson Coors Beverage Company has been brewing beverages that unite people for all of life's moments. We produce some of the most beloved and iconic beer brands ever made and while the company's history is rooted in beer, we offer a modern portfolio that expands beyond the beer aisle. In addition to popular favorites like Carling, Coors, Madrí Excepcional, our beverage portfolio includes Staropramen, Blue Moon, Cobra and Rekorderlig. Through exclusive distribution partnerships, we have also expanded our range to include Tarquin's Gin, Lixir Drinks, and Mixologist's Garden. In the UK and Ireland, more than 2000 dedicated and passionate Molson Coors people work together to make our business first choice for our people, our consumers and our customers. As a People First organisation, we're happy to discuss flexible working options. Your purpose We are seeking a Reporting Analyst to play a pivotal role in designing and constructing Tableau dashboards that support our UK & ROI businesses. Collaborating closely with stakeholders, you will craft tailored solutions and visualizations that empower business users to effortlessly access the insights crucial for their roles. Additionally, you'll contribute to the creation of Excel-based tools utilizing VBA and Power Query. This role offers ample opportunity to expand skills in Data Bricks through Python, SQL, and R. Operating under Agile principles, you'll work alongside the Reporting Manager to prioritize tasks, establish sprints, and continually enhance existing solutions. Key responsibilities: Crafting Tableau dashboards with user-centric design, ensuring swift access to essential insights. Developing and maintaining Excel tools using VBA and Power Query. Proactively identifying opportunities to enhance dashboards' value. Collaborating with the team to manage shared email and Salesforce cases from users. Acting as a business partner to a designated area of the business, serving as their primary contact for reporting program development. About you: You may not meet all the criteria for the role, but don't let that stop you from applying. We all need to learn and develop and we can help you do this here at Molson Coors. Previous Tableau / Power BI experience Strong Excel Skills - VBA / Power Query Strong interpersonal and communication skills About Us We're one of the UK's Most Attractive Employers winning the Top Employer award for the last 11 years. Equal Parent Leave - as much or as little as you wish of 52 weeks parent leave, with 26 weeks at full pay irrespective of gender or path to parenthood. Flexible work programmes to ensure a work life balance is maintained such as our market leading Moments That Matter for significant moments in your life. Commitment to the physical and mental wellbeing of all our people reflective of our People First value. We're committed to raising industry standards and leaving a positive imprint on our employees, consumers, communities and the environment which is reflected in Our Beer Print and our 2025 sustainability targets. Molson Coors Beverage Company: Building Careers Molson Coors Beverage Company is an Equal Opportunity Employer, and we seek diversity. We want to continue to create an environment where our people are truly able to be themselves at work, regardless of their gender, ethnicity, sexual orientation or religion. We want people to be able to bring their own creativity and style to work, so that we get diversity in our thinking across our organisation, as we believe that we are a better business for it. This makes our talent strategy simple - we want the best talent in all our roles, regardless of their background. We take pride in celebrating our unique brew and our people are our greatest asset. We are Disability Confident Committed. If you require any additional assistance or adjustments in advance of, or during the application and/or hiring process, please contact us at We want you to succeed and will be happy to support you.
Partnerships and Income Operations Manager Career Ready is a national social mobility charity that gives young people across the UK the opportunity to have a rewarding career and future. Our programmes are delivered in partnership with thousands of amazing volunteers from companies across the UK, who provide insights, mentoring and experiences of the workplace to our young people, as well as life-changing paid summer internships. We believe that every young person should have the skills, confidence and opportunity to enjoy a rewarding future. That's why we work across the UK to connect underrepresented young people with the world of work, unlocking their potential and levelling the playing field. Join us in achieving this. Our Values Our organisational values underpin how we work and are at the core of everything we do. Career Ready's values are: Trust, Bravery, Collaboration, Empowerment and Inclusion. Role purpose: The Partnerships & Income Operations Manager plays a multifaceted role encompassing driving pipeline prospecting efforts, managing certain impact reporting initiatives, and nurturing corporate partnerships. This pivotal role serves as a primary point of contact for coordinating various aspects of partnership development, impact reporting, and fundraising activities. Main responsibilities and accountabilities: Corporate Partnerships: Lead a portfolio of lower to mid-value corporate donors, cultivating relationships and maximising engagement aligned with organisational objectives. Balance support between existing partnership management and developing new business opportunities, including mid to higher value partnerships. Pipeline Prospecting: Lead the identification and cultivation of prospective corporate donors, both new and potential. Utilise relationship management expertise and networking acumen to proactively identify opportunities for engagement in alignment with our balanced scorecard objectives. Act as a primary point of contact for inbound and outbound leads, collaborating with the Communications Team on outreach campaigns to drive lead generation and partnership engagement. Ensure a seamless experience for prospects entering the organisation, guiding them through the employer customer journey. Support the engagement of targeted employers in key sectors and regions, collaborating with income generation colleagues to develop mid to higher value prospects. Support the development of bids and pitches, connecting colleagues into their contributions across those efforts. Engagement Tracking: Develop and maintain an Excel document to meticulously track engagement levels and interaction points with stakeholders. Coordinate the launch and delivery of quarterly board breakfasts, led by our board members; Manage logistics and invitations for board breakfasts to ensure successful networking opportunities. Facilitate a minimum of 10 executive meetings from our existing corporate partner portfolio per quarter with our CEO Coordinate the launch and delivery of quarterly sector-specific breakfasts to engage key individuals from existing partners; Coordinate with hosting partners and relevant attendees to ensure successful networking events. Impact Reporting: Coordinate, own, and update the employer impact reporting calendar for Partnerships and Income, ensuring proactive management of reporting deadlines and deliverables. Serve as the templated annual review impact report document owner, ensuring colleagues are familiar with its usage and providing necessary guidance. Maintain and update the fundraising FAQs document, acting as the point of contact for the team regarding any new questions and ensuring incorporation of new queries into the document. Additional Duties: Collaborate with colleagues to gather necessary information for impact reporting and fundraising FAQs, coordinating with experts as needed. Assist in the development and updating of key information packs and documents related to impact reporting and fundraising. Act as a resource for the team, providing guidance and support on impact reporting and fundraising-related inquiries. Collaborate with colleagues on specific priority projects contributing to partnership success, such as establishing and growing senior networks with partners and spotlighting partners across channels. Secure partner events to maximise engagement opportunities and demonstrate the impact of our work. Strengthen external relationships by proactively seeking networking opportunities and identifying speaking engagements. Support the team in the funder contracts and payments cycle. Stakeholders: Internal stakeholders include Impact Team, Salesforce, Data, and Digital Team, Finance Team, Communications and Marketing Team, Programme Leads, and colleagues in the Partnerships and Income Team. External stakeholders include existing corporate partners and volunteers. Person specification: Experience required: Demonstrated experience in managing employer accounts and generating income. Proficiency in impact reporting coordination and management. Strong project management skills, including document ownership and development. Knowledge, skills and behaviours: Attention to detail and excellent communication and organisation skills. Ability to interpret and utilise data effectively. Demonstrated expertise in income generation, business development, and account management. Networking and influencing skills, along with strong stakeholder management capability. Understanding and interest in social, political, and economic issues related to Career Ready's mission. Commitment to demonstrating Career Ready's values Advanced skills in MS Excel, Word, PowerPoint, Outlook, and Teams. Benefits You will be rewarded with the following benefits: 6% contribution to personal pension plan, subject to 3% employee contribution Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme). Access to both our Reward Gateway Portal and an Employee Assistance Programme Flexible working We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. Application If you are interested in the role then please submit a CV and a short covering letter stating why you believe you are suitable for the role, giving details of your current salary. If you would like to discuss this role further before applying, you are welcome to request a call back. The closing date for applications is noon on Friday 17th May. Interviews will be held on a rolling basis and we may close the application process before 17th May if a suitable candidate is appointed.
Apr 18, 2024
Full time
Partnerships and Income Operations Manager Career Ready is a national social mobility charity that gives young people across the UK the opportunity to have a rewarding career and future. Our programmes are delivered in partnership with thousands of amazing volunteers from companies across the UK, who provide insights, mentoring and experiences of the workplace to our young people, as well as life-changing paid summer internships. We believe that every young person should have the skills, confidence and opportunity to enjoy a rewarding future. That's why we work across the UK to connect underrepresented young people with the world of work, unlocking their potential and levelling the playing field. Join us in achieving this. Our Values Our organisational values underpin how we work and are at the core of everything we do. Career Ready's values are: Trust, Bravery, Collaboration, Empowerment and Inclusion. Role purpose: The Partnerships & Income Operations Manager plays a multifaceted role encompassing driving pipeline prospecting efforts, managing certain impact reporting initiatives, and nurturing corporate partnerships. This pivotal role serves as a primary point of contact for coordinating various aspects of partnership development, impact reporting, and fundraising activities. Main responsibilities and accountabilities: Corporate Partnerships: Lead a portfolio of lower to mid-value corporate donors, cultivating relationships and maximising engagement aligned with organisational objectives. Balance support between existing partnership management and developing new business opportunities, including mid to higher value partnerships. Pipeline Prospecting: Lead the identification and cultivation of prospective corporate donors, both new and potential. Utilise relationship management expertise and networking acumen to proactively identify opportunities for engagement in alignment with our balanced scorecard objectives. Act as a primary point of contact for inbound and outbound leads, collaborating with the Communications Team on outreach campaigns to drive lead generation and partnership engagement. Ensure a seamless experience for prospects entering the organisation, guiding them through the employer customer journey. Support the engagement of targeted employers in key sectors and regions, collaborating with income generation colleagues to develop mid to higher value prospects. Support the development of bids and pitches, connecting colleagues into their contributions across those efforts. Engagement Tracking: Develop and maintain an Excel document to meticulously track engagement levels and interaction points with stakeholders. Coordinate the launch and delivery of quarterly board breakfasts, led by our board members; Manage logistics and invitations for board breakfasts to ensure successful networking opportunities. Facilitate a minimum of 10 executive meetings from our existing corporate partner portfolio per quarter with our CEO Coordinate the launch and delivery of quarterly sector-specific breakfasts to engage key individuals from existing partners; Coordinate with hosting partners and relevant attendees to ensure successful networking events. Impact Reporting: Coordinate, own, and update the employer impact reporting calendar for Partnerships and Income, ensuring proactive management of reporting deadlines and deliverables. Serve as the templated annual review impact report document owner, ensuring colleagues are familiar with its usage and providing necessary guidance. Maintain and update the fundraising FAQs document, acting as the point of contact for the team regarding any new questions and ensuring incorporation of new queries into the document. Additional Duties: Collaborate with colleagues to gather necessary information for impact reporting and fundraising FAQs, coordinating with experts as needed. Assist in the development and updating of key information packs and documents related to impact reporting and fundraising. Act as a resource for the team, providing guidance and support on impact reporting and fundraising-related inquiries. Collaborate with colleagues on specific priority projects contributing to partnership success, such as establishing and growing senior networks with partners and spotlighting partners across channels. Secure partner events to maximise engagement opportunities and demonstrate the impact of our work. Strengthen external relationships by proactively seeking networking opportunities and identifying speaking engagements. Support the team in the funder contracts and payments cycle. Stakeholders: Internal stakeholders include Impact Team, Salesforce, Data, and Digital Team, Finance Team, Communications and Marketing Team, Programme Leads, and colleagues in the Partnerships and Income Team. External stakeholders include existing corporate partners and volunteers. Person specification: Experience required: Demonstrated experience in managing employer accounts and generating income. Proficiency in impact reporting coordination and management. Strong project management skills, including document ownership and development. Knowledge, skills and behaviours: Attention to detail and excellent communication and organisation skills. Ability to interpret and utilise data effectively. Demonstrated expertise in income generation, business development, and account management. Networking and influencing skills, along with strong stakeholder management capability. Understanding and interest in social, political, and economic issues related to Career Ready's mission. Commitment to demonstrating Career Ready's values Advanced skills in MS Excel, Word, PowerPoint, Outlook, and Teams. Benefits You will be rewarded with the following benefits: 6% contribution to personal pension plan, subject to 3% employee contribution Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme). Access to both our Reward Gateway Portal and an Employee Assistance Programme Flexible working We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. Application If you are interested in the role then please submit a CV and a short covering letter stating why you believe you are suitable for the role, giving details of your current salary. If you would like to discuss this role further before applying, you are welcome to request a call back. The closing date for applications is noon on Friday 17th May. Interviews will be held on a rolling basis and we may close the application process before 17th May if a suitable candidate is appointed.
I am looking for a key Account Manager for a company in the Maidenhead area. The company work the hybrid model, 3 days onsite, 2 days remote. A strong background in IT account management is required. If this role sounds of interest, please apply today. RESPONSIBILITIES Be the voice of the customer and serve as the lead point of contact between customer & company. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Own Customer Satisfaction Targets and Manage Annual Customer Survey Process Manage agreed customer communication cadence. QBR/Semi-Annual/Annual mtgs Agree agendas and circulate meetings notes/minutes across company functions. Follow up on key initiatives/deliverables to completion. Develop & maintain account plans for each managed customer. Perform continuous analysis and present deal and account profitability. Ensure strategic alignment and uncover/develop revenue growth opportunities. Maintain focus on selling into whitespace, find and qualify opportunities. Sell directly and partner as required with New Logo/LOB sales to find and qualify opportunities within the account(s), maintaining a healthy pipeline; support other significant greenspace sales deals as required. Own and direct Change Request and other customer requirement processes Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Drive & negotiate contracts and close agreements to maximize profits. Own & Maintain Customer/Opportunity data maintenance in Salesforce. Prepare reports and profiling on account status. KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED Significant proven Senior Account Management/Key Account Management experience in IT Industry Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, up to and including C-suite. Excellent listening, negotiation, and presentation abilities. Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Extensive experience working with Salesforce CRM and MS Office (particularly MS Excel). Strong verbal and written communication skills
Apr 16, 2024
Full time
I am looking for a key Account Manager for a company in the Maidenhead area. The company work the hybrid model, 3 days onsite, 2 days remote. A strong background in IT account management is required. If this role sounds of interest, please apply today. RESPONSIBILITIES Be the voice of the customer and serve as the lead point of contact between customer & company. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Own Customer Satisfaction Targets and Manage Annual Customer Survey Process Manage agreed customer communication cadence. QBR/Semi-Annual/Annual mtgs Agree agendas and circulate meetings notes/minutes across company functions. Follow up on key initiatives/deliverables to completion. Develop & maintain account plans for each managed customer. Perform continuous analysis and present deal and account profitability. Ensure strategic alignment and uncover/develop revenue growth opportunities. Maintain focus on selling into whitespace, find and qualify opportunities. Sell directly and partner as required with New Logo/LOB sales to find and qualify opportunities within the account(s), maintaining a healthy pipeline; support other significant greenspace sales deals as required. Own and direct Change Request and other customer requirement processes Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Drive & negotiate contracts and close agreements to maximize profits. Own & Maintain Customer/Opportunity data maintenance in Salesforce. Prepare reports and profiling on account status. KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED Significant proven Senior Account Management/Key Account Management experience in IT Industry Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, up to and including C-suite. Excellent listening, negotiation, and presentation abilities. Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Extensive experience working with Salesforce CRM and MS Office (particularly MS Excel). Strong verbal and written communication skills
About The Role Marketing Data Analyst - Caerphilly As marketing data analyst, you will be a key member of our busy marketing team based in Caerphilly but with the option to work from home 3 days a week you will help us to shape our marketing strategies, winning new customers and looking for the best ways to upsell and cross sell to existing customers. You will be very familiar with Salesforce and Power BI and will be an expert user of Microsoft excel. Role and Responsibilities Ensure the Marketing Department fully and accurately understand the behaviours and characteristics of their existing customers through analysis of our business pool using various data sources and tools, most notable Salesforce CRM and Power BI. Provide insight into new business potential based on this analysis and maintain a suite of reports for the business in Power BI. Provide appropriate data sets to our multi-channel sales teams in line with Marketing campaigns and requirements uploading into Salesforce. Work with external data providers to source prospect data that mirrors existing customers to drive new business growth. Conduct analysis as required to provide insight into our complex customer database to support the development of campaign initiatives. Support sales and marketing activity through extraction, transformation, and provision of appropriate customer and/or new business data from multiple sources and via multiple channels including CRM. Support the Sales Managers by maintaining Lead records across all queues and functions, ensuring data is kept fresh. Create and maintain Lead Views, Campaigns, Reports and Dashboards within Salesforce CRM. Support the Data Control Manager with any ad-hoc data projects or activity as requested. Reporting to the Data Control Manager, with high interaction with Marketing, IT and Sales teams. Frequent contact with other departments including Sales support, Operations, Training and Administration. Third party contacts including external agencies. Essential Skills Required Excellent working knowledge of Excel, Excel VBA & SQL Experience working with Power BI Desktop Knowledge/experience of working with Salesforce and Wildebeest CRM Excellent attention to detail, consistent accuracy Excellent problem-solving and organisational skills Good commercial awareness Good communication and presentation skills Good project management skills Practised at managing a varied workload and identifying priorities. In return for your commitment and expertise, you will benefit from: A competitive annual salary. Hybrid working. 23 days annual leave plus bank holidays 36.25 hour working week- Monday to Friday (no weekends). Company pension scheme. We offer accredited ILM management training in house and externally. Holiday buy and sell scheme (after 6 months). c.£1000 discounts and savings via PHS Perks and additional benefits Ongoing career and development opportunities. Full training and support. 24-hour Wellbeing Helpline. Free Parking. If you want a career with a well-established company, where you'll be appreciated for the quality of your work, we would love to hear from you. Apply now . phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 61 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Apr 16, 2024
Full time
About The Role Marketing Data Analyst - Caerphilly As marketing data analyst, you will be a key member of our busy marketing team based in Caerphilly but with the option to work from home 3 days a week you will help us to shape our marketing strategies, winning new customers and looking for the best ways to upsell and cross sell to existing customers. You will be very familiar with Salesforce and Power BI and will be an expert user of Microsoft excel. Role and Responsibilities Ensure the Marketing Department fully and accurately understand the behaviours and characteristics of their existing customers through analysis of our business pool using various data sources and tools, most notable Salesforce CRM and Power BI. Provide insight into new business potential based on this analysis and maintain a suite of reports for the business in Power BI. Provide appropriate data sets to our multi-channel sales teams in line with Marketing campaigns and requirements uploading into Salesforce. Work with external data providers to source prospect data that mirrors existing customers to drive new business growth. Conduct analysis as required to provide insight into our complex customer database to support the development of campaign initiatives. Support sales and marketing activity through extraction, transformation, and provision of appropriate customer and/or new business data from multiple sources and via multiple channels including CRM. Support the Sales Managers by maintaining Lead records across all queues and functions, ensuring data is kept fresh. Create and maintain Lead Views, Campaigns, Reports and Dashboards within Salesforce CRM. Support the Data Control Manager with any ad-hoc data projects or activity as requested. Reporting to the Data Control Manager, with high interaction with Marketing, IT and Sales teams. Frequent contact with other departments including Sales support, Operations, Training and Administration. Third party contacts including external agencies. Essential Skills Required Excellent working knowledge of Excel, Excel VBA & SQL Experience working with Power BI Desktop Knowledge/experience of working with Salesforce and Wildebeest CRM Excellent attention to detail, consistent accuracy Excellent problem-solving and organisational skills Good commercial awareness Good communication and presentation skills Good project management skills Practised at managing a varied workload and identifying priorities. In return for your commitment and expertise, you will benefit from: A competitive annual salary. Hybrid working. 23 days annual leave plus bank holidays 36.25 hour working week- Monday to Friday (no weekends). Company pension scheme. We offer accredited ILM management training in house and externally. Holiday buy and sell scheme (after 6 months). c.£1000 discounts and savings via PHS Perks and additional benefits Ongoing career and development opportunities. Full training and support. 24-hour Wellbeing Helpline. Free Parking. If you want a career with a well-established company, where you'll be appreciated for the quality of your work, we would love to hear from you. Apply now . phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 61 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Head of Agile Delivery - Hybrid working Our client, a large global company, are recruiting for a Head of Agile Delivery to join the team on a contract basis at their office in London Role Sprint planning across scaled agile teams Defining the delivery model and practices Leading a team of scrum masters and agile delivery managers Experience Strong experience in Agile Delivery Experience working in large scale environments Establishing, improving, and maintaining delivery momentum Experience defining delivery processes SAFE experience Experience in delivering modern service architectures Salesforce delivery experience desirable Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 16, 2024
Full time
Head of Agile Delivery - Hybrid working Our client, a large global company, are recruiting for a Head of Agile Delivery to join the team on a contract basis at their office in London Role Sprint planning across scaled agile teams Defining the delivery model and practices Leading a team of scrum masters and agile delivery managers Experience Strong experience in Agile Delivery Experience working in large scale environments Establishing, improving, and maintaining delivery momentum Experience defining delivery processes SAFE experience Experience in delivering modern service architectures Salesforce delivery experience desirable Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Salesforce Release Manager Start date: 1st July Contract Length: 6 months contract, potential to extend Rate: Competitive Location: UK and central Europe can be considered IR35: Inside IR35 Role: Computer Futures is looking for a Salesforce Release Manager to join our client on a contract basis for 6 months. This role is mainly focused on processes and ensuring timely, high-quality releases to ensure a stable and functional production environment. You will need expert level experience with 'Copado CI/CD' or 'Copado Metadata' as this is essential for this role. Please note we are unable to work with candidates on a Tier 2 VISA or unable to provide sponsorship. Skills & requirements: Responsible for defining, implementing, and executing the Salesforce release process 3+ years experience in DevOps release management role Previously used Lightning Components (Aura/LWC) and Jira Be an expert in the Copado tool, understand its ins and outs, champion best practices, remain up to date with new and planned features, and evangelise its utility to the Salesforce team and the business Be an expert on GIT and how it is implemented in the business environments Able to Configure Copado Previously managed Experience cloud sites in a Copado pipeline (desirable) Have either Copado Fundamentals I, Fundamentals II, and Consultant certifications Able to work with business stakeholders as well as technical staff Good communication skills Other information: Please apply and send your CV to be shortlisted for the role to Katherine Barrett. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC(phone number removed) England and Wales
Apr 16, 2024
Contractor
Salesforce Release Manager Start date: 1st July Contract Length: 6 months contract, potential to extend Rate: Competitive Location: UK and central Europe can be considered IR35: Inside IR35 Role: Computer Futures is looking for a Salesforce Release Manager to join our client on a contract basis for 6 months. This role is mainly focused on processes and ensuring timely, high-quality releases to ensure a stable and functional production environment. You will need expert level experience with 'Copado CI/CD' or 'Copado Metadata' as this is essential for this role. Please note we are unable to work with candidates on a Tier 2 VISA or unable to provide sponsorship. Skills & requirements: Responsible for defining, implementing, and executing the Salesforce release process 3+ years experience in DevOps release management role Previously used Lightning Components (Aura/LWC) and Jira Be an expert in the Copado tool, understand its ins and outs, champion best practices, remain up to date with new and planned features, and evangelise its utility to the Salesforce team and the business Be an expert on GIT and how it is implemented in the business environments Able to Configure Copado Previously managed Experience cloud sites in a Copado pipeline (desirable) Have either Copado Fundamentals I, Fundamentals II, and Consultant certifications Able to work with business stakeholders as well as technical staff Good communication skills Other information: Please apply and send your CV to be shortlisted for the role to Katherine Barrett. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC(phone number removed) England and Wales
My client is a leading provider of digital transformation solutions into the public sector space. They are seeking a Customer Success Manager committed to cultivating lasting client relationships and driving satisfaction. Key Responsibilities: Take ownership of designated clients, serving as their proactive advocate. Collaborate closely with sales pod and account managers to ensure client needs are met and revenue targets achieved. Lead efforts in customer retention, issue resolution, and identifying upselling/cross-selling opportunities. Conduct regular customer review meetings and benefits realisation sessions to track and communicate solution outcomes. Work with marketing to leverage client successes for case studies, testimonials, and PR initiatives. Requirements: Couple of years+ in customer success or account management or possibly even project management, within tech/digital sectors. Proficiency in CRM administration, preferably with Salesforce. Ability to build rapport across various levels of seniority and departments. Passion for leveraging technology to drive solutions and solve problems. This role requires someone with a bit of sales ability, although this could be considered soft/relationship sales. It also requires someone with strong administrative skills who is super organised. There is scope to progress into an account manager in time within the business if desired. Location and Compensation: Hybrid role with three days in Woking, Surrey, and two days remote. £30,000 to £40,000, plus commission tied to performance metrics, circa £50,000-£60,000 with OTE.
Apr 16, 2024
Full time
My client is a leading provider of digital transformation solutions into the public sector space. They are seeking a Customer Success Manager committed to cultivating lasting client relationships and driving satisfaction. Key Responsibilities: Take ownership of designated clients, serving as their proactive advocate. Collaborate closely with sales pod and account managers to ensure client needs are met and revenue targets achieved. Lead efforts in customer retention, issue resolution, and identifying upselling/cross-selling opportunities. Conduct regular customer review meetings and benefits realisation sessions to track and communicate solution outcomes. Work with marketing to leverage client successes for case studies, testimonials, and PR initiatives. Requirements: Couple of years+ in customer success or account management or possibly even project management, within tech/digital sectors. Proficiency in CRM administration, preferably with Salesforce. Ability to build rapport across various levels of seniority and departments. Passion for leveraging technology to drive solutions and solve problems. This role requires someone with a bit of sales ability, although this could be considered soft/relationship sales. It also requires someone with strong administrative skills who is super organised. There is scope to progress into an account manager in time within the business if desired. Location and Compensation: Hybrid role with three days in Woking, Surrey, and two days remote. £30,000 to £40,000, plus commission tied to performance metrics, circa £50,000-£60,000 with OTE.
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Apr 16, 2024
Full time
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Sales Manager (SAAS) - Middle East Market Global SAAS company are require a Senior Sales Manager who has specific experience of the Middle Eastern market. This company are going through a period of unprecedented growth, as a Sales Manager you will be responsible for building and managing a team of Commercial Sales Executives, focused on driving growth in the Middle East. Responsibilities Report directly to VP of Sales - International Establish a collaborative and metrics-driven sales culture Hire, develop, and coach a group of Commercial Sales Executives to meet revenue targets and growth goals whilst ensuring our culture and values remain at the core of our business. Work with marketing and Sales operations to proactively improve workflows & remove barriers Build, monitor, and manage reports and dashboards in tools like Salesforce to provide feedback around the lead life cycle Manage success metrics to drive value throughout the enterprise sales funnel Consistently report on team/Individual results and drive feedback loops with internal constituents Lead weekly team meetings & call coaching sessions, prioritizing goals for your team Cultivate lasting customer relationships that enable you to identify opportunities to deliver additional solutions and expand our footprint. Build and manage a team of high-performing enterprise sales executives that drive growth in our Commercial Segment. Required Skills Experienced Sales Leader, with a focus on Tech Selling Experience, preferably in a SaaS. 3+ years sales management experience. Comfortable operating in a scale-up culture. Strong interpersonal skills and willingness to excel in a team oriented atmosphere Excellent organizational skills with the ability to juggle priorities Strong planning, writing, presentation and communication skills Comfortable with travelling to the Middle East and Australia intermittently 2+ years Tech experience in a relevant industry (preferably high-growth SaaS) Consistent track record of over-performance in Middle East (United Arab Emirates) Knowledge of the Middle East Markets and Region Strong coaching skills for both inbound and outbound sales - consistently levelling up your team. Understand and implementing a winning sales culture Comfortable jumping in and working directly with the team when needed. Comfortable making decisions and implementing strategic objectives in a high-growth Environment. Great work ethic with a passion for closing deals and building strong customer relationships. This is hybrid with weekly meeting in the London office and the rest WFH. The salary on offer is a basic circa £90K with an overall comp package of £180K. This is a wonderful opportunity to work for a company with an exceptional product suite which is growing quickly.
Apr 16, 2024
Full time
Sales Manager (SAAS) - Middle East Market Global SAAS company are require a Senior Sales Manager who has specific experience of the Middle Eastern market. This company are going through a period of unprecedented growth, as a Sales Manager you will be responsible for building and managing a team of Commercial Sales Executives, focused on driving growth in the Middle East. Responsibilities Report directly to VP of Sales - International Establish a collaborative and metrics-driven sales culture Hire, develop, and coach a group of Commercial Sales Executives to meet revenue targets and growth goals whilst ensuring our culture and values remain at the core of our business. Work with marketing and Sales operations to proactively improve workflows & remove barriers Build, monitor, and manage reports and dashboards in tools like Salesforce to provide feedback around the lead life cycle Manage success metrics to drive value throughout the enterprise sales funnel Consistently report on team/Individual results and drive feedback loops with internal constituents Lead weekly team meetings & call coaching sessions, prioritizing goals for your team Cultivate lasting customer relationships that enable you to identify opportunities to deliver additional solutions and expand our footprint. Build and manage a team of high-performing enterprise sales executives that drive growth in our Commercial Segment. Required Skills Experienced Sales Leader, with a focus on Tech Selling Experience, preferably in a SaaS. 3+ years sales management experience. Comfortable operating in a scale-up culture. Strong interpersonal skills and willingness to excel in a team oriented atmosphere Excellent organizational skills with the ability to juggle priorities Strong planning, writing, presentation and communication skills Comfortable with travelling to the Middle East and Australia intermittently 2+ years Tech experience in a relevant industry (preferably high-growth SaaS) Consistent track record of over-performance in Middle East (United Arab Emirates) Knowledge of the Middle East Markets and Region Strong coaching skills for both inbound and outbound sales - consistently levelling up your team. Understand and implementing a winning sales culture Comfortable jumping in and working directly with the team when needed. Comfortable making decisions and implementing strategic objectives in a high-growth Environment. Great work ethic with a passion for closing deals and building strong customer relationships. This is hybrid with weekly meeting in the London office and the rest WFH. The salary on offer is a basic circa £90K with an overall comp package of £180K. This is a wonderful opportunity to work for a company with an exceptional product suite which is growing quickly.
Our web analytics team is a rapidly expanding part of our business We partner closely with both Google, Adobe, Optimizely and VWO within the website testing and personalisation field. You will play a key role in driving the strategy that underpins our clients' optimisation programmes and will combine web analytics, data science, user research, UX, competitor analysis and consumer psychology to develop data-led approaches that help our clients make their websites more successful. We use A/B and multi-variant testing to understand the impact of our recommendations, and you will work collaboratively with internal and external teams to ensure the learnings identified more widely benefit the client. As this is a senior role, you will drive thought-leadership within the team and help to develop internal processes and more junior colleagues. The latter of these may be in a direct line management capacity and/or through coaching members of the client teams you lead. Key Responsibilities and Duties: Working within the development and project team to provide technical development skills for Adobe Campaign, Salesforce and other CRM platforms Support CRM implementations, provide post implementation guidance and ongoing support to clients Implement designs and configurations within CRM platforms Contribute to best practice to manage performance and scalability Diagnose and solve technical problems related to CRM platform use Ensures the quality of work being produced is off the highest standard Estimating and the accuracy of development estimates Work with client stakeholders to understand campaign marketing requirements and translation into Adobe Campaign technical solutions Architect, configure, administer, and operate CRM systems Work with client stakeholders to understand requirements and translation into technical solutions Qualifications/Requirements:- Previous experience with A/B testing programs (and any associated software Target, Optimize, Optimizely, VWO etc.) Previous experience with Web Analytics (Google / Adobe Analytics) Good communication skills and the ability to manage multiple client stakeholders of varying seniority and technical knowledge are crucial An understanding of various methods for visualising analysis and presenting data in a way that can be easily consumed by less technical staff. Ability to turn insight into actionable recommendations for your client Ability to manage multiple projects, prioritize responsibilities and organise resourcing Ability to work efficiently in a fast-pace environment High level of accuracy and attention to detail Web development skills are a plus (HTML, CSS, JavaScript/jQuery), particularly in the context of A/B testing Previous team member mentoring/management experience Strategic thinking
Apr 16, 2024
Full time
Our web analytics team is a rapidly expanding part of our business We partner closely with both Google, Adobe, Optimizely and VWO within the website testing and personalisation field. You will play a key role in driving the strategy that underpins our clients' optimisation programmes and will combine web analytics, data science, user research, UX, competitor analysis and consumer psychology to develop data-led approaches that help our clients make their websites more successful. We use A/B and multi-variant testing to understand the impact of our recommendations, and you will work collaboratively with internal and external teams to ensure the learnings identified more widely benefit the client. As this is a senior role, you will drive thought-leadership within the team and help to develop internal processes and more junior colleagues. The latter of these may be in a direct line management capacity and/or through coaching members of the client teams you lead. Key Responsibilities and Duties: Working within the development and project team to provide technical development skills for Adobe Campaign, Salesforce and other CRM platforms Support CRM implementations, provide post implementation guidance and ongoing support to clients Implement designs and configurations within CRM platforms Contribute to best practice to manage performance and scalability Diagnose and solve technical problems related to CRM platform use Ensures the quality of work being produced is off the highest standard Estimating and the accuracy of development estimates Work with client stakeholders to understand campaign marketing requirements and translation into Adobe Campaign technical solutions Architect, configure, administer, and operate CRM systems Work with client stakeholders to understand requirements and translation into technical solutions Qualifications/Requirements:- Previous experience with A/B testing programs (and any associated software Target, Optimize, Optimizely, VWO etc.) Previous experience with Web Analytics (Google / Adobe Analytics) Good communication skills and the ability to manage multiple client stakeholders of varying seniority and technical knowledge are crucial An understanding of various methods for visualising analysis and presenting data in a way that can be easily consumed by less technical staff. Ability to turn insight into actionable recommendations for your client Ability to manage multiple projects, prioritize responsibilities and organise resourcing Ability to work efficiently in a fast-pace environment High level of accuracy and attention to detail Web development skills are a plus (HTML, CSS, JavaScript/jQuery), particularly in the context of A/B testing Previous team member mentoring/management experience Strategic thinking
Digital Retail Project Manager - Bracknell, Berkshire (on-site 3 days a week) £650 per day Inside IR months (work through an Umbrella company) Due to on-site attendance must live within an easy daily drive of Bracknell, Berkshire (not commutable by public transport) Experienced Digital Retail E-commerce Project Manager required to to manage multiple external development projects on a Retail sales programme in a Salesforce environment web & mobile app. Key skills: Strong Project Management experience in a Digital E-commerce sales environment Excellent communication skills Able to work with Senior Stakeholders Web site and mobile app software development experience Ability to manage internal and external development projects from inception to successful implementation. Solid understanding of the software development process, including requirement gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies and deployment management. able to managed multiple projects in an Agile environment Jira Confluence experience very useful Digital Retail Project Manager - Bracknell, Berkshire (3 days a week on-site)
Apr 15, 2024
Contractor
Digital Retail Project Manager - Bracknell, Berkshire (on-site 3 days a week) £650 per day Inside IR months (work through an Umbrella company) Due to on-site attendance must live within an easy daily drive of Bracknell, Berkshire (not commutable by public transport) Experienced Digital Retail E-commerce Project Manager required to to manage multiple external development projects on a Retail sales programme in a Salesforce environment web & mobile app. Key skills: Strong Project Management experience in a Digital E-commerce sales environment Excellent communication skills Able to work with Senior Stakeholders Web site and mobile app software development experience Ability to manage internal and external development projects from inception to successful implementation. Solid understanding of the software development process, including requirement gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies and deployment management. able to managed multiple projects in an Agile environment Jira Confluence experience very useful Digital Retail Project Manager - Bracknell, Berkshire (3 days a week on-site)