PR ACCOUNT MANAGER OPPORTUNITY - Automotive EventsCirca £48k-£50k Can you ride a motorbike and have a license? Not often we get asked this one :-) What's your next ride? Do you have a motorcycle license & have worked in and PR or marketing communications ideally as an Account Manager or similar, we have just the best opportunity for you.We are looking for an Automotive Events - Account Manager for a super client based in Northants. Three of their most valued clients are all bike manufacturers and each of the key stakeholders in those brands ride, so there's plenty of opportunity to ride and enjoy life with them, so ideally, we need their account manager to have this same passion for the industry, as they have.As this will help to build a rapport and relationship. Is this a match and sounds like a great opportunity for you, please get in touch right away. PR Account Director Following a strategic review of business operations, our client is seeking a Public Relations Professional to join their team and lead their penetration into new markets and increase their brand visibility. Benefits of working for this company: Leading the Account Management of major global brands Office based role with European travel. Excellent Salary Package Contributory pension scheme Company motorcycle cash allowance Joining a talented team with a passion for the automotive industry! You must have a good understanding of the marketing mix including digital and traditional communication channels. The ability to plan and report on campaigns that leverage the benefits of each channel is essential. Accountable for client service, you will need to fully understand our client's markets, their business objectives and PR strategy including how they align. Be able to identify their target market, customer journey and relevant platforms and key messages. You will be responsible for driving organic growth by seeking out new opportunities to unlock additional briefs. You will play an active and leading role in developing and winning new business so must be able to contribute innovative ideas using your experience. If you have a passion to deliver first class service, thrive on the challenge of helping a small company grow and are willing to get stuck-in this could be the role for you. Key Responsibilities Account management including high level client interaction, PR planning, strategy management and activity tracking You'll be a lynchpin in your team and the key decision maker Hands-on responsibility for the successful delivery of events from creative brief to implementation to delivery Monitoring and evaluating projects relative to client's objectives and expectations, ensuring they are delivered against plans, budgets and KPIs. Build relationships and provide sound counsel to existing and new clients. Developing brand and product focused PR campaigns, thinking creatively about how to use different types of content to deliver against client objectives. Analysing PR coverage, interpreting data and providing written reports Have a full understanding of the budgeting procedures and take responsibility for profit margins. Conduct regular market research, seeking new initiatives to aid clients in their PR and wider marketing campaigns Interrogating client briefs, brainstorming fresh ideas and development of new business proposals Support agency growth including proactively identifying opportunities and approaching new business prospects including pitching Support company culture wholeheartedly, championing best practice and agency values Key Skills A flair for creativity and an eye for a story. Resilient with a sense of humour 10+ years' agency experience in an account management role Extensive knowledge of public relations strategies and protocols Keeping abreast of latest PR trends and developments Understand the tools that can be used to monitor campaign success Extensive account management and experience of developing new business Strong copywriter with a focus on attention to detail Solid project management skills Exceptional organisation skills with an ability to handle multiple projects at one time High levels of communication - both presentation and verbal Commercially minded with strong negotiation skills Proven track record of winning new clients and pitching for business Experience of managing a small team of staff THIS POSITION WOULD SUIT: PR Account Manager, Automotive PR Account Manager, PR Account Director, Account Director PR Account Manager, Motorcycle PR Account Manager.
Mar 29, 2024
Full time
PR ACCOUNT MANAGER OPPORTUNITY - Automotive EventsCirca £48k-£50k Can you ride a motorbike and have a license? Not often we get asked this one :-) What's your next ride? Do you have a motorcycle license & have worked in and PR or marketing communications ideally as an Account Manager or similar, we have just the best opportunity for you.We are looking for an Automotive Events - Account Manager for a super client based in Northants. Three of their most valued clients are all bike manufacturers and each of the key stakeholders in those brands ride, so there's plenty of opportunity to ride and enjoy life with them, so ideally, we need their account manager to have this same passion for the industry, as they have.As this will help to build a rapport and relationship. Is this a match and sounds like a great opportunity for you, please get in touch right away. PR Account Director Following a strategic review of business operations, our client is seeking a Public Relations Professional to join their team and lead their penetration into new markets and increase their brand visibility. Benefits of working for this company: Leading the Account Management of major global brands Office based role with European travel. Excellent Salary Package Contributory pension scheme Company motorcycle cash allowance Joining a talented team with a passion for the automotive industry! You must have a good understanding of the marketing mix including digital and traditional communication channels. The ability to plan and report on campaigns that leverage the benefits of each channel is essential. Accountable for client service, you will need to fully understand our client's markets, their business objectives and PR strategy including how they align. Be able to identify their target market, customer journey and relevant platforms and key messages. You will be responsible for driving organic growth by seeking out new opportunities to unlock additional briefs. You will play an active and leading role in developing and winning new business so must be able to contribute innovative ideas using your experience. If you have a passion to deliver first class service, thrive on the challenge of helping a small company grow and are willing to get stuck-in this could be the role for you. Key Responsibilities Account management including high level client interaction, PR planning, strategy management and activity tracking You'll be a lynchpin in your team and the key decision maker Hands-on responsibility for the successful delivery of events from creative brief to implementation to delivery Monitoring and evaluating projects relative to client's objectives and expectations, ensuring they are delivered against plans, budgets and KPIs. Build relationships and provide sound counsel to existing and new clients. Developing brand and product focused PR campaigns, thinking creatively about how to use different types of content to deliver against client objectives. Analysing PR coverage, interpreting data and providing written reports Have a full understanding of the budgeting procedures and take responsibility for profit margins. Conduct regular market research, seeking new initiatives to aid clients in their PR and wider marketing campaigns Interrogating client briefs, brainstorming fresh ideas and development of new business proposals Support agency growth including proactively identifying opportunities and approaching new business prospects including pitching Support company culture wholeheartedly, championing best practice and agency values Key Skills A flair for creativity and an eye for a story. Resilient with a sense of humour 10+ years' agency experience in an account management role Extensive knowledge of public relations strategies and protocols Keeping abreast of latest PR trends and developments Understand the tools that can be used to monitor campaign success Extensive account management and experience of developing new business Strong copywriter with a focus on attention to detail Solid project management skills Exceptional organisation skills with an ability to handle multiple projects at one time High levels of communication - both presentation and verbal Commercially minded with strong negotiation skills Proven track record of winning new clients and pitching for business Experience of managing a small team of staff THIS POSITION WOULD SUIT: PR Account Manager, Automotive PR Account Manager, PR Account Director, Account Director PR Account Manager, Motorcycle PR Account Manager.
Role Title: SailPoint IdentityIQ/Identity NOW Engineer Duration: 6 Months Location: Remote Rate: 550 - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role Description: The financial institution is delivering a key and strategic Identity and Access Governance solution utilizing SailPoint's access controls, lifecycle management and governance capabilities.? We are seeking a SailPoint SME/Engineer to join the team and assist with the analysis and integrations of IAM toolsets into SailPoint IIQ. Key Skills/ requirements 3+ years of professional work experience in Identity and Access Governance (IAG) domain and SailPoint IdentityIQ/Identity NOW Proficient in integrating, configuring and implementation of SailPoint IdentityIQ (minimum 3+ years' experience) Experience in configuring Application, Rules, Workflows, custom tasks and connectors Experience with Databases (Oracle, Sybase, MSSQL, MySQL) Experience with Directories (LDAP, AD) Experience with migrating and onboarding applications Hands on experience integrating SailPoint with tools like ServiceNow (for manual fulfilment and access request) and other core systems Ability to develop custom reports for various controls and capability Experience with the following programming languages: Java, Bean Shell/JavaScript, JSP/Servlets, and SQL Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML Experience with Source Code Management (GitHub) and code deployment Experience of working within a global distributed programme and global teams Key Responsibilities: Integrate SailPoint with core systems identified including ServiceNow, Active Directory, LDAP, PAM and other applications Deliver IAG processes including Recertification, Joiner/Mover/Leavers (JML), Access Request, Segregation of Duties, RBAC Configure connectors on-board applications including out of the box, Web Service, JDBC, RACF/ACF2 and/or custom connectors Develop supporting rules (application, correlation, identity mapping, etc) Develop life cycle event triggers and business process to meet the business requirements Develop required reports and audit Demonstrate product capability Support post implementation for user testing, debugging, support and maintenance All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Mar 28, 2024
Contractor
Role Title: SailPoint IdentityIQ/Identity NOW Engineer Duration: 6 Months Location: Remote Rate: 550 - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role Description: The financial institution is delivering a key and strategic Identity and Access Governance solution utilizing SailPoint's access controls, lifecycle management and governance capabilities.? We are seeking a SailPoint SME/Engineer to join the team and assist with the analysis and integrations of IAM toolsets into SailPoint IIQ. Key Skills/ requirements 3+ years of professional work experience in Identity and Access Governance (IAG) domain and SailPoint IdentityIQ/Identity NOW Proficient in integrating, configuring and implementation of SailPoint IdentityIQ (minimum 3+ years' experience) Experience in configuring Application, Rules, Workflows, custom tasks and connectors Experience with Databases (Oracle, Sybase, MSSQL, MySQL) Experience with Directories (LDAP, AD) Experience with migrating and onboarding applications Hands on experience integrating SailPoint with tools like ServiceNow (for manual fulfilment and access request) and other core systems Ability to develop custom reports for various controls and capability Experience with the following programming languages: Java, Bean Shell/JavaScript, JSP/Servlets, and SQL Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML Experience with Source Code Management (GitHub) and code deployment Experience of working within a global distributed programme and global teams Key Responsibilities: Integrate SailPoint with core systems identified including ServiceNow, Active Directory, LDAP, PAM and other applications Deliver IAG processes including Recertification, Joiner/Mover/Leavers (JML), Access Request, Segregation of Duties, RBAC Configure connectors on-board applications including out of the box, Web Service, JDBC, RACF/ACF2 and/or custom connectors Develop supporting rules (application, correlation, identity mapping, etc) Develop life cycle event triggers and business process to meet the business requirements Develop required reports and audit Demonstrate product capability Support post implementation for user testing, debugging, support and maintenance All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
At Schneider Electric we are accelerating progress toward a more sustainable future by reducing our operational and value chain carbon and environmental footprint, and helping our customers do the same. We have set net-zero targets approved by the Science-Based Target initiative, with near-term and mid-term milestones. Meeting sustainability targets and measuring progress relies on the availability of high-quality data related to the environmental impacts of products and systems, beyond product carbon footprint. Schneider Electric started its journey into Life Cycle Analysis (LCA) in 1996, by contributing to the development of the EIME LCA software. Since then, Schneider Electric set up an organization to produce LCAs for most of the product families in its portfolio and published the results of these LCAs under the environmental product declaration program named PEP Ecopassport, leading EPD program initiated in France, with a worldwide recognition. Your Mission: To further support our sustainability commitments, the Corporate Global Environment Sustainability Team is hiring a Product Energy Consumption Data Specialist. The successful candidate will support the Product Environmental Data Director in Mapping energy consumption calculation methods and related parameters for all Schneider Electric product and system types Incorporating advanced energy consumption simulation into LCA, to drive ecodesign and facilitate declaration of LCA results both at product and system level You Key Responsibilities Create a network of internal experts in the field of energy consumption calculation and simulation, mission profiles definition Map calculation methods and existing sources of product energy consumption data and technical parameters Assess the maturity and quality of this data, identify data availability gaps, and build simulation models to incorporate energy consumption calculation into LCA Build and continuously improve a centralized repository of energy consumption calculation methods and parameters Define, with the support of the Global Environment team members dedicated to product sustainability, the governance processes for data flows end-to-end, from input data parameters to final consumption into LCA or simulators Work with standardization, R&D, data governance, innovation, and sustainability teams on: Standardization: leverage on-going standardization initiatives and standardization team expertise, influence standards definition in return R&D and innovation: gather products and systems technical knowledge and support eco-design teams Data governance: define data repositories (IT systems) to store and manage energy consumption-related data to unlock automation of LCA and advanced simulation for the use phase of products and systems Sustainability teams: leverage the above work to enable customers and partners data use cases What's in it for you in this job? Shape the future of product environmental data, with direct application in a company leading in the field of sustainability and 15 years of experience in LCA Join a bold, energetic, and collaborative team, with deep commitment to sustainability Schneider Electric flexible working environment, and fast-paced collaborative atmosphere provide numerous possibilities for career-advancement, and especially on sustainability topics. The company offers a strong remuneration structure, excellent global benefits package, as well as generous health and wellness-oriented programs Skills and attributes: Graduate degree (Masters or Ph. D) in engineering, including electrical engineering and computer science 5+ years of professional experience, including (non-exhaustively) projects in the fields of manufacturing, engineering, data science and machine learning, advanced simulation Appetence and expertise in both electrical engineering, computer science, machine learning and sustainability are must Solid experience in data visualization and data analysis Strong collaborative mindset and transparency, to ensure transversal and vertical coordination Capacity to federate, strong communication skills, ability to convince and technical credibility Innovation, entrepreneur, and problem-solving mindsets English fluency is a must. No other language is required Strong interest in sustainability applied to industry, with knowledge of LCA, PCF and eco-design Excellent at working with and communicating with a virtual team Proactive and willing to improve on processes and in creating feedback loop At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Mar 28, 2024
Full time
At Schneider Electric we are accelerating progress toward a more sustainable future by reducing our operational and value chain carbon and environmental footprint, and helping our customers do the same. We have set net-zero targets approved by the Science-Based Target initiative, with near-term and mid-term milestones. Meeting sustainability targets and measuring progress relies on the availability of high-quality data related to the environmental impacts of products and systems, beyond product carbon footprint. Schneider Electric started its journey into Life Cycle Analysis (LCA) in 1996, by contributing to the development of the EIME LCA software. Since then, Schneider Electric set up an organization to produce LCAs for most of the product families in its portfolio and published the results of these LCAs under the environmental product declaration program named PEP Ecopassport, leading EPD program initiated in France, with a worldwide recognition. Your Mission: To further support our sustainability commitments, the Corporate Global Environment Sustainability Team is hiring a Product Energy Consumption Data Specialist. The successful candidate will support the Product Environmental Data Director in Mapping energy consumption calculation methods and related parameters for all Schneider Electric product and system types Incorporating advanced energy consumption simulation into LCA, to drive ecodesign and facilitate declaration of LCA results both at product and system level You Key Responsibilities Create a network of internal experts in the field of energy consumption calculation and simulation, mission profiles definition Map calculation methods and existing sources of product energy consumption data and technical parameters Assess the maturity and quality of this data, identify data availability gaps, and build simulation models to incorporate energy consumption calculation into LCA Build and continuously improve a centralized repository of energy consumption calculation methods and parameters Define, with the support of the Global Environment team members dedicated to product sustainability, the governance processes for data flows end-to-end, from input data parameters to final consumption into LCA or simulators Work with standardization, R&D, data governance, innovation, and sustainability teams on: Standardization: leverage on-going standardization initiatives and standardization team expertise, influence standards definition in return R&D and innovation: gather products and systems technical knowledge and support eco-design teams Data governance: define data repositories (IT systems) to store and manage energy consumption-related data to unlock automation of LCA and advanced simulation for the use phase of products and systems Sustainability teams: leverage the above work to enable customers and partners data use cases What's in it for you in this job? Shape the future of product environmental data, with direct application in a company leading in the field of sustainability and 15 years of experience in LCA Join a bold, energetic, and collaborative team, with deep commitment to sustainability Schneider Electric flexible working environment, and fast-paced collaborative atmosphere provide numerous possibilities for career-advancement, and especially on sustainability topics. The company offers a strong remuneration structure, excellent global benefits package, as well as generous health and wellness-oriented programs Skills and attributes: Graduate degree (Masters or Ph. D) in engineering, including electrical engineering and computer science 5+ years of professional experience, including (non-exhaustively) projects in the fields of manufacturing, engineering, data science and machine learning, advanced simulation Appetence and expertise in both electrical engineering, computer science, machine learning and sustainability are must Solid experience in data visualization and data analysis Strong collaborative mindset and transparency, to ensure transversal and vertical coordination Capacity to federate, strong communication skills, ability to convince and technical credibility Innovation, entrepreneur, and problem-solving mindsets English fluency is a must. No other language is required Strong interest in sustainability applied to industry, with knowledge of LCA, PCF and eco-design Excellent at working with and communicating with a virtual team Proactive and willing to improve on processes and in creating feedback loop At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Media Planning, Implementation & ActivationLondon,England Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. People at Mindshare create ideas and solutions that help not only our clients, but also the industry and the world. You can check out some of our people stories and client work and awards on LinkedIn or Instagram or hear about the company in the words of our own people here . What We Can Offer You At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund and early finishes on a Friday during summer. These are just some of the great benefits we offer. Based ten minutes from London Bridge tube station, our office has a rooftop with 360 views of London - a great space to hang out with colleagues and friends! We also offer an extensive training programme to help guide your career development , t here's a wide range of options to suit everyone at all levels of your career. Our Values & Behaviours Our new values, of Energy , Empathy and Impact not only align with our Good Growth ambition but represent our commitment and dedication to our people , help ing them grow their careers, fostering creativity, embracing humanity, and changing the world. At Mindshare we are open to differe nce . We believe in being open and supportive of our people and all their differences to help them succeed. Be different at Mindshare and use your difference to shape the world through media. Our Commitment We want you to have the best opportunity to show us your skills and talents, please let us know if there is anything we can do to make the application/interview process work for you. Should you require any adjustments or if you require this document in another format, such as large print or audio, please contact the People Team ( ). The Role This role is responsible for the digital planning and integration of the Volvo EMEA activation hub. We operate a fully integrated cross-digital channel approach to deliver Volvo's media objectives. The Volvo EMEA Paid Media Engine team provides a digital planning and buying approach to drive maximum 'Outcomes' for Volvo across the region. This role is dedicated to leading integrated digital planning, client leadership and operational project management in the paid media engine, working alongside a specialist channel delivery team and an overarching digital Engine lead. Whilst being a key point of daily contact for our local hub connectors in applicable markets, you will also be responsible for building a strong relationship with: The Volvo Central media team (Operational planning and performance leads) Local Volvo stakeholders Local Volvo Mindshare teams Mindshare Global Client Leadership team Reporting Structure The Planning Director reports directly to the EMEA Planning lead. You will work directly, day to day with our channel delivery specialists to ensure consistent high-quality output for our client stakeholders. The Ideal Candidate The individual will be expected to use their own initiative to manage and coordinate workstreams to deliver integrated campaigns across search, social and programmatic platforms. You will lead by example, creating an environment where all members of the team have an opportunity to fulfil their potential and deliver exceptional work for our clients. The 3 key principles of the role are: Deliver insight and lead integrated digital planning across the Volvo consumer journey Central lead communicator for all digital projects and processes. Collaborator with delivery team to provide a single solution to Volvo Owner of the end-to-end client key deliverables for your market/s and work in full collaboration with the local MS team as one Mindshare team. (e.g. quarterly/yearly planning & QBR process) Proven track record of strong digital media planning & buying experience. Ideally local and regional/multi market Well versed in digital media planning across channels (search, social & programmatic display/video) Understanding of brand and demand media planning principles Hands on knowledge tools such as Google Analytics, search trends, ad servers (e.g. DoubleClick), data visualization & analysis tools Personal Attributes: Works well within a team environment, with c apability to work and own projects independently A ' can-do ' attitude who is energetic with a hands-on approach to service client relationships Positive & productive - solutions orientated Organized with a strong attention to detail. Great interpersonal and communication skills Responsibilities: Drive Performance Focusing on integration to drive digital strategy & data driven marketing In partnership with local team and planning and activation leads - lead the planning conversation for Volvo client stakeholders Lead and present strategies, media plans/ documents incorporating communication goals, recommendations, rationale, ideas and implementation, planning costs and budget splits and KPI's Collaborate with team on plans, insights and recommendations Ensure reporting is focused on actionable insight. Be able to surface and share insights back to the client, and work with the team to surface optimisation opportunities Be able to articulate key drivers and barriers to delivering Volvo media targets Develop understanding of the Volvo business - across new cars, used cars, business, aftersales and subscriptions Drive our Product Collaborate on a consistent, best-in-class approach to digital planning for Volvo Create and maintain account roadmaps for every market, covering testing, innovation, growth and other elements for your markets Develop our process Manage digital cross channel planning processes & outputs across Paid Engine and local planning team Coordinate holistic media plans as a response to brief working with local Mindshare teams for non-digital and non-paid engine activity. Work with a project management solution to develop and streamline ways of working Drive integrated ways of working between the Paid Engine and Mindshare Local teams Ability to multi-task, prioritize jobs and manage own and the teams time efficiently Manage planning timeline and client requests efficiently for the team Ensure team delivering on the key deliverables from strategies to follow up actions/ tracking from calls to ensure the team is accountable Constantly review all optimization, budget management and other processes to identify opportunities for improvement in effectiveness or efficiency Surface and share great work from the team Contribute to case studies, points of view and lead area of planning expertise to support the team keeping on top of the latest trends or tech A clear and concise style of writing with confident, persuasive presentation skills. Build and maintain relationships with local client leads, offering strategic guidance to help grow the business and strengthen the relationship
Mar 28, 2024
Full time
Media Planning, Implementation & ActivationLondon,England Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. People at Mindshare create ideas and solutions that help not only our clients, but also the industry and the world. You can check out some of our people stories and client work and awards on LinkedIn or Instagram or hear about the company in the words of our own people here . What We Can Offer You At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund and early finishes on a Friday during summer. These are just some of the great benefits we offer. Based ten minutes from London Bridge tube station, our office has a rooftop with 360 views of London - a great space to hang out with colleagues and friends! We also offer an extensive training programme to help guide your career development , t here's a wide range of options to suit everyone at all levels of your career. Our Values & Behaviours Our new values, of Energy , Empathy and Impact not only align with our Good Growth ambition but represent our commitment and dedication to our people , help ing them grow their careers, fostering creativity, embracing humanity, and changing the world. At Mindshare we are open to differe nce . We believe in being open and supportive of our people and all their differences to help them succeed. Be different at Mindshare and use your difference to shape the world through media. Our Commitment We want you to have the best opportunity to show us your skills and talents, please let us know if there is anything we can do to make the application/interview process work for you. Should you require any adjustments or if you require this document in another format, such as large print or audio, please contact the People Team ( ). The Role This role is responsible for the digital planning and integration of the Volvo EMEA activation hub. We operate a fully integrated cross-digital channel approach to deliver Volvo's media objectives. The Volvo EMEA Paid Media Engine team provides a digital planning and buying approach to drive maximum 'Outcomes' for Volvo across the region. This role is dedicated to leading integrated digital planning, client leadership and operational project management in the paid media engine, working alongside a specialist channel delivery team and an overarching digital Engine lead. Whilst being a key point of daily contact for our local hub connectors in applicable markets, you will also be responsible for building a strong relationship with: The Volvo Central media team (Operational planning and performance leads) Local Volvo stakeholders Local Volvo Mindshare teams Mindshare Global Client Leadership team Reporting Structure The Planning Director reports directly to the EMEA Planning lead. You will work directly, day to day with our channel delivery specialists to ensure consistent high-quality output for our client stakeholders. The Ideal Candidate The individual will be expected to use their own initiative to manage and coordinate workstreams to deliver integrated campaigns across search, social and programmatic platforms. You will lead by example, creating an environment where all members of the team have an opportunity to fulfil their potential and deliver exceptional work for our clients. The 3 key principles of the role are: Deliver insight and lead integrated digital planning across the Volvo consumer journey Central lead communicator for all digital projects and processes. Collaborator with delivery team to provide a single solution to Volvo Owner of the end-to-end client key deliverables for your market/s and work in full collaboration with the local MS team as one Mindshare team. (e.g. quarterly/yearly planning & QBR process) Proven track record of strong digital media planning & buying experience. Ideally local and regional/multi market Well versed in digital media planning across channels (search, social & programmatic display/video) Understanding of brand and demand media planning principles Hands on knowledge tools such as Google Analytics, search trends, ad servers (e.g. DoubleClick), data visualization & analysis tools Personal Attributes: Works well within a team environment, with c apability to work and own projects independently A ' can-do ' attitude who is energetic with a hands-on approach to service client relationships Positive & productive - solutions orientated Organized with a strong attention to detail. Great interpersonal and communication skills Responsibilities: Drive Performance Focusing on integration to drive digital strategy & data driven marketing In partnership with local team and planning and activation leads - lead the planning conversation for Volvo client stakeholders Lead and present strategies, media plans/ documents incorporating communication goals, recommendations, rationale, ideas and implementation, planning costs and budget splits and KPI's Collaborate with team on plans, insights and recommendations Ensure reporting is focused on actionable insight. Be able to surface and share insights back to the client, and work with the team to surface optimisation opportunities Be able to articulate key drivers and barriers to delivering Volvo media targets Develop understanding of the Volvo business - across new cars, used cars, business, aftersales and subscriptions Drive our Product Collaborate on a consistent, best-in-class approach to digital planning for Volvo Create and maintain account roadmaps for every market, covering testing, innovation, growth and other elements for your markets Develop our process Manage digital cross channel planning processes & outputs across Paid Engine and local planning team Coordinate holistic media plans as a response to brief working with local Mindshare teams for non-digital and non-paid engine activity. Work with a project management solution to develop and streamline ways of working Drive integrated ways of working between the Paid Engine and Mindshare Local teams Ability to multi-task, prioritize jobs and manage own and the teams time efficiently Manage planning timeline and client requests efficiently for the team Ensure team delivering on the key deliverables from strategies to follow up actions/ tracking from calls to ensure the team is accountable Constantly review all optimization, budget management and other processes to identify opportunities for improvement in effectiveness or efficiency Surface and share great work from the team Contribute to case studies, points of view and lead area of planning expertise to support the team keeping on top of the latest trends or tech A clear and concise style of writing with confident, persuasive presentation skills. Build and maintain relationships with local client leads, offering strategic guidance to help grow the business and strengthen the relationship
Lead IT Category Manager Experian Way, Nottingham NG2, UK Full-time Employee Status: Regular Role Type: Hybrid Department: Finance Schedule: Full Time Company Description Discover the Unexpected Experian is the world's leading global information services company. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we've helped economies and communities flourish - and we're not done. Our 21k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the brightest minds that share our purpose and want to make a difference. Job Description We are seeking a highly experienced, commercially savvy and motivated achiever to join our growing procurement team in the United Kingdom. In this role, as the Lead IT Category Manager, you will be responsible for managing a portfolio of IT-related spend categories, developing and implementing strategic sourcing initiatives, and negotiating favourable terms and conditions with suppliers. You will also play a key role in driving innovation and cost savings within the IT category. It's challenging, fast paced but never dull. Responsibilities: Partner with the UK&I business to drive forward several new technology related initiatives, including digital transformation initiatives, partnering with senior stakeholders across a range of disciplines including the Programme Manager/Director, Finance and CIO/CTO community. Collaborate effectively with the global, regional, and business unit teams. Act as a SME and role model with the goal of helping the business to deliver their collective goals. Develop and implement strategic sourcing plans for a portfolio of IT-related spend categories to drive cost effectiveness and operational excellence. Manage relationships with internal stakeholders, including IT managers, business unit leaders, and finance business partners. Support the Technology teams in the production of business cases; using expertise to ensure commercial / contractual assessments are thorough and robust. Support and drive technology rationalisation and consolidation enabling tangible and quantifiable cost optimisation. Ensure compliance, governance and regulatory standards are followed thoroughly. Substantial and demonstrable experience within a global organisation. Negotiate robust, favorable and value-added supplier contracts Identify, develop and implement cost-optimization initiatives. Track and analyze IT spend data. Stay current on IT industry trends and market conditions. Research and apply market intelligence and insights to delivery cost-effectiveness. Qualifications Highly motivated, self-starter, resilient who manages projects end-to-end and has a demonstrated track record of getting results, organising, and prioritising competing initiatives. High degree of integrity and ability to continue to operate under time-pressure and situations of ambiguity. Unyielding attention to detail. Strong analytical and problem-solving skills. Demonstrable experience in IT procurement and sourcing, ideally within Financial Services or Technology sector. Proven ability to develop and implement large scale strategic sourcing plans. Excellent negotiation and communication skills. Strong emotional intelligence and confidence. Good cultural awareness and ideally, experience with global working Solid experience with ERP systems and procurement-related software Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering the list goes on. We're an award winning organisation due to our strong people first approach. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together
Mar 28, 2024
Full time
Lead IT Category Manager Experian Way, Nottingham NG2, UK Full-time Employee Status: Regular Role Type: Hybrid Department: Finance Schedule: Full Time Company Description Discover the Unexpected Experian is the world's leading global information services company. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we've helped economies and communities flourish - and we're not done. Our 21k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the brightest minds that share our purpose and want to make a difference. Job Description We are seeking a highly experienced, commercially savvy and motivated achiever to join our growing procurement team in the United Kingdom. In this role, as the Lead IT Category Manager, you will be responsible for managing a portfolio of IT-related spend categories, developing and implementing strategic sourcing initiatives, and negotiating favourable terms and conditions with suppliers. You will also play a key role in driving innovation and cost savings within the IT category. It's challenging, fast paced but never dull. Responsibilities: Partner with the UK&I business to drive forward several new technology related initiatives, including digital transformation initiatives, partnering with senior stakeholders across a range of disciplines including the Programme Manager/Director, Finance and CIO/CTO community. Collaborate effectively with the global, regional, and business unit teams. Act as a SME and role model with the goal of helping the business to deliver their collective goals. Develop and implement strategic sourcing plans for a portfolio of IT-related spend categories to drive cost effectiveness and operational excellence. Manage relationships with internal stakeholders, including IT managers, business unit leaders, and finance business partners. Support the Technology teams in the production of business cases; using expertise to ensure commercial / contractual assessments are thorough and robust. Support and drive technology rationalisation and consolidation enabling tangible and quantifiable cost optimisation. Ensure compliance, governance and regulatory standards are followed thoroughly. Substantial and demonstrable experience within a global organisation. Negotiate robust, favorable and value-added supplier contracts Identify, develop and implement cost-optimization initiatives. Track and analyze IT spend data. Stay current on IT industry trends and market conditions. Research and apply market intelligence and insights to delivery cost-effectiveness. Qualifications Highly motivated, self-starter, resilient who manages projects end-to-end and has a demonstrated track record of getting results, organising, and prioritising competing initiatives. High degree of integrity and ability to continue to operate under time-pressure and situations of ambiguity. Unyielding attention to detail. Strong analytical and problem-solving skills. Demonstrable experience in IT procurement and sourcing, ideally within Financial Services or Technology sector. Proven ability to develop and implement large scale strategic sourcing plans. Excellent negotiation and communication skills. Strong emotional intelligence and confidence. Good cultural awareness and ideally, experience with global working Solid experience with ERP systems and procurement-related software Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering the list goes on. We're an award winning organisation due to our strong people first approach. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together
Senior Microsoft Dynamics Architect - Technology Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT CAPCO Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise Focused on maintaining our nimble, agile and entrepreneurial culture Who are Capco Architects? We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today's business challenges. We have confidence in our ideas but we are modest about how we conduct ourselves. We have a proactive, innovative and flexible working style with a teaching mindset; coaching our junior architects through their work. What are we looking for? Capco are looking for Solution Architects with a deep knowledge of Microsoft Dynamics, to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. Our solution architects are pivotal team members, helping turn great ideas into actionable solutions using a range of business and technology capabilities. This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience We are looking for people who: Can lead the design and architecture of solutions through necessary design authorities and business change forums Demonstrate a deep understanding of, and background in, Microsoft technology stack including D365 Customer Service, Power Platform, AI builder, prompt builder and associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components such as Active Directory, Exchange and other enterprise platforms Demonstrate a deep knowledge of the Dynamics/Power Automate connector library, how to configure and necessary enterprise requirements for using such connectors. Demonstrate the ability to configure email classification rules, perform entity extraction and manage case handling processes via implementation of power automate and AI builder services Have a deep understanding of how to apply Dataverse as part of a solution Have a Financial Services background, particularly in Capital Markets and Back Office procedures Are able to translate business requirements into technical requirements and solutions Can lead the team and delivery assurance and governance across application development, including technical leadership of junior team members Create PoCs and present to the business with product features WHY JOIN CAPCO? Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world and because you want to work on projects that transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
Mar 28, 2024
Full time
Senior Microsoft Dynamics Architect - Technology Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT CAPCO Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise Focused on maintaining our nimble, agile and entrepreneurial culture Who are Capco Architects? We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today's business challenges. We have confidence in our ideas but we are modest about how we conduct ourselves. We have a proactive, innovative and flexible working style with a teaching mindset; coaching our junior architects through their work. What are we looking for? Capco are looking for Solution Architects with a deep knowledge of Microsoft Dynamics, to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. Our solution architects are pivotal team members, helping turn great ideas into actionable solutions using a range of business and technology capabilities. This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience We are looking for people who: Can lead the design and architecture of solutions through necessary design authorities and business change forums Demonstrate a deep understanding of, and background in, Microsoft technology stack including D365 Customer Service, Power Platform, AI builder, prompt builder and associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components such as Active Directory, Exchange and other enterprise platforms Demonstrate a deep knowledge of the Dynamics/Power Automate connector library, how to configure and necessary enterprise requirements for using such connectors. Demonstrate the ability to configure email classification rules, perform entity extraction and manage case handling processes via implementation of power automate and AI builder services Have a deep understanding of how to apply Dataverse as part of a solution Have a Financial Services background, particularly in Capital Markets and Back Office procedures Are able to translate business requirements into technical requirements and solutions Can lead the team and delivery assurance and governance across application development, including technical leadership of junior team members Create PoCs and present to the business with product features WHY JOIN CAPCO? Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world and because you want to work on projects that transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
CEF - City Electrical Factors
Durham, County Durham
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future. We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace. We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in Life as a Senior Delivery Lead at CEF: As a Senior Delivery Lead in Finance IT, you will be responsible for project managing our Finance IT solutions and overseeing the delivery of the Workday implementation. You will ensure they are delivered in collaboration with our highly skilled Finance IT Domain team and other cross functional IT teams, adding significant value for our stakeholders in the wider business. You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice. You will be primarily focused on determining a plan against key global Workday deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA. The Senior Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise. Your Objectives: Build co-ordinated plans to deliver a range of software solutions in cross functional teams of talented Systems Analysts, Engineers, architects and BAs. Keep a finger on the pulse of delivery, anticipating blockers and managing risks to ensure delivery isn't impacted. Provide regular status updates in governance forums Drive continuous improvement within Global Delivery teams, ensuring open feedback loops and fostering a community of continuous improvement. Support Delivery maturity within the global organisation enhancing your Community of Practice Lead and mentor Associate Delivery Leads Key Skills and Experience: Experience delivering major software solutions across the full software development life cycle, including the transition of working software into service. You'll have an excellent eye for detail and a keen knowledge of major IT systems like Finance, HR or People Systems Knowledge and experience working with Agile, Waterfall or other SDLC methodologies - we don't have a one size fits all approach! You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders Ability to influence and implement changes across diverse stakeholder groups Desired Skills and Experience: Experience leading a full ERP or finance system implementation project (eg. Workday, Oracle, SAP) Qualification in Accounting or in depth knowledge of Financial Planning & Analysis (FP&A) Interview Process: Screening call with Talent Acquisition Microsoft Teams call with members of our Finance IT Domain Microsoft Teams call with our Global Head of Finance IT and one of our Delivery Directors Package: Competitive basic salary Annual IT Bonus scheme Our teams predominantly work remotely but we have an award winning IT Headquarters based in Durham where you'll always receive a warm welcome! Pension: 3% ee'e / 3% e'er (Total 6%) Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you Free use of the state of the art private gym at our IT Headquarters
Mar 28, 2024
Full time
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future. We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace. We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in Life as a Senior Delivery Lead at CEF: As a Senior Delivery Lead in Finance IT, you will be responsible for project managing our Finance IT solutions and overseeing the delivery of the Workday implementation. You will ensure they are delivered in collaboration with our highly skilled Finance IT Domain team and other cross functional IT teams, adding significant value for our stakeholders in the wider business. You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice. You will be primarily focused on determining a plan against key global Workday deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA. The Senior Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise. Your Objectives: Build co-ordinated plans to deliver a range of software solutions in cross functional teams of talented Systems Analysts, Engineers, architects and BAs. Keep a finger on the pulse of delivery, anticipating blockers and managing risks to ensure delivery isn't impacted. Provide regular status updates in governance forums Drive continuous improvement within Global Delivery teams, ensuring open feedback loops and fostering a community of continuous improvement. Support Delivery maturity within the global organisation enhancing your Community of Practice Lead and mentor Associate Delivery Leads Key Skills and Experience: Experience delivering major software solutions across the full software development life cycle, including the transition of working software into service. You'll have an excellent eye for detail and a keen knowledge of major IT systems like Finance, HR or People Systems Knowledge and experience working with Agile, Waterfall or other SDLC methodologies - we don't have a one size fits all approach! You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders Ability to influence and implement changes across diverse stakeholder groups Desired Skills and Experience: Experience leading a full ERP or finance system implementation project (eg. Workday, Oracle, SAP) Qualification in Accounting or in depth knowledge of Financial Planning & Analysis (FP&A) Interview Process: Screening call with Talent Acquisition Microsoft Teams call with members of our Finance IT Domain Microsoft Teams call with our Global Head of Finance IT and one of our Delivery Directors Package: Competitive basic salary Annual IT Bonus scheme Our teams predominantly work remotely but we have an award winning IT Headquarters based in Durham where you'll always receive a warm welcome! Pension: 3% ee'e / 3% e'er (Total 6%) Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you Free use of the state of the art private gym at our IT Headquarters
CEF - City Electrical Factors
Durham, County Durham
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future. We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace. We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in Life as a Delivery Lead at CEF: As a Delivery Lead at City IT you will be responsible for ensuring our critical IT solutions are delivered in collaboration with our highly skilled domain teams for our stakeholders in the wider business. You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice. You will be primarily focused on determining a plan against key global deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA. The Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise. Your Objectives: Build a co-ordinated plans to deliver a range of software solutions in cross functional teams of talented engineers, architects and BAs. Keep a finger on the pulse of delivery, anticipating blockers and managing risks to ensure delivery isn't impacted. Provide regular status updates in governance forums Drive continuous improvement within Global Delivery teams, ensuring open feedback loops and fostering a community of continuous improvement. Support Delivery maturity within the global organisation enhancing your Community of Practice Key Skills and Experience: Experience delivering IT solutions across the full software development life cycle, including the transition of working software into service. Knowledge and experience working with Agile, Waterfall or other SDLC methodologies - we don't have a one size fits all approach! You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders Ability to influence and implement changes across diverse stakeholder groups Interview Process: Screening call with Talent Acquisition Microsoft Teams call with members of our Delivery Practice Microsoft Teams call with one of our Delivery Directors and a member of our Delivery Practice Package: Competitive basic salary Annual IT Bonus scheme Our teams predominantly work remotely but we have an award winning IT Headquarters based in Durham where you'll always receive a warm welcome! Pension: 3% ee'e / 3% e'er (Total 6%) Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life Free use of the state of the art private gym at our IT Headquarters
Mar 28, 2024
Full time
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future. We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace. We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in Life as a Delivery Lead at CEF: As a Delivery Lead at City IT you will be responsible for ensuring our critical IT solutions are delivered in collaboration with our highly skilled domain teams for our stakeholders in the wider business. You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice. You will be primarily focused on determining a plan against key global deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA. The Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise. Your Objectives: Build a co-ordinated plans to deliver a range of software solutions in cross functional teams of talented engineers, architects and BAs. Keep a finger on the pulse of delivery, anticipating blockers and managing risks to ensure delivery isn't impacted. Provide regular status updates in governance forums Drive continuous improvement within Global Delivery teams, ensuring open feedback loops and fostering a community of continuous improvement. Support Delivery maturity within the global organisation enhancing your Community of Practice Key Skills and Experience: Experience delivering IT solutions across the full software development life cycle, including the transition of working software into service. Knowledge and experience working with Agile, Waterfall or other SDLC methodologies - we don't have a one size fits all approach! You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders Ability to influence and implement changes across diverse stakeholder groups Interview Process: Screening call with Talent Acquisition Microsoft Teams call with members of our Delivery Practice Microsoft Teams call with one of our Delivery Directors and a member of our Delivery Practice Package: Competitive basic salary Annual IT Bonus scheme Our teams predominantly work remotely but we have an award winning IT Headquarters based in Durham where you'll always receive a warm welcome! Pension: 3% ee'e / 3% e'er (Total 6%) Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life Free use of the state of the art private gym at our IT Headquarters
Are you a qualitative specialist seeking an opportunity to lead a team and drive strategic insights for leading brands? Apply today! Senior Research Director £80,000 - £100,000 London (Hybrid - 2 days a week) The company An esteemed consultancy in strategic research, is currently in search of a Senior Qualitative Research Director, to enhance their team. With a global presence, this firm excels in amalgamating data, human behaviour, technology, and creativity to deliver tailored solutions for prominent brands worldwide. Recognised for their ingenuity and excellence in narrative crafting, they have earned multiple awards at the MRS, including Best Technology Innovation. The Senior Director will lead the qualitative division, collaborating closely with quantitative experts. The successful candidate will play a critical role in shaping and executing the company's qualitative offerings, focusing on project management, team development, client relations, and financial stewardship, across a range of sectors, including media, entertainment and finance. Key duties Spearhead growth initiatives and innovation endeavours across the company and qualitative team Educate, and mentor team members, emphasising research methodologies, storytelling, and innovation. Develop and implement insightful research initiatives, driving actionable insights for clients. Cultivate robust client relationships through effective communication and strategic proposals. Share accountability for the financial performance of the insight team, with a focus on achieving growth objectives and securing new business. Demonstrate strategic acumen and creativity through engaging presentations and debriefs. Skills & Experience Established background in qualitative research Ability to succeed in formulating winning proposals and implementing innovative methodologies Proficiency in diverse research approaches Exceptional leadership, communication and presentation skills Interested in this Research Director role? Apply now and let's have a chat! We Are Aspire Ltd are a Disability Confident Commited employer
Mar 27, 2024
Full time
Are you a qualitative specialist seeking an opportunity to lead a team and drive strategic insights for leading brands? Apply today! Senior Research Director £80,000 - £100,000 London (Hybrid - 2 days a week) The company An esteemed consultancy in strategic research, is currently in search of a Senior Qualitative Research Director, to enhance their team. With a global presence, this firm excels in amalgamating data, human behaviour, technology, and creativity to deliver tailored solutions for prominent brands worldwide. Recognised for their ingenuity and excellence in narrative crafting, they have earned multiple awards at the MRS, including Best Technology Innovation. The Senior Director will lead the qualitative division, collaborating closely with quantitative experts. The successful candidate will play a critical role in shaping and executing the company's qualitative offerings, focusing on project management, team development, client relations, and financial stewardship, across a range of sectors, including media, entertainment and finance. Key duties Spearhead growth initiatives and innovation endeavours across the company and qualitative team Educate, and mentor team members, emphasising research methodologies, storytelling, and innovation. Develop and implement insightful research initiatives, driving actionable insights for clients. Cultivate robust client relationships through effective communication and strategic proposals. Share accountability for the financial performance of the insight team, with a focus on achieving growth objectives and securing new business. Demonstrate strategic acumen and creativity through engaging presentations and debriefs. Skills & Experience Established background in qualitative research Ability to succeed in formulating winning proposals and implementing innovative methodologies Proficiency in diverse research approaches Exceptional leadership, communication and presentation skills Interested in this Research Director role? Apply now and let's have a chat! We Are Aspire Ltd are a Disability Confident Commited employer
Oliver James are partnered with a global, multinational consulting group in their search for a Data Privacy & Protection Director. The role is based in London (accommodating a hybrid basis if needed) paying up to circa £130,000 basic salary plus extras. This is an exciting senior role to help shape and grow the Privacy and Data Protection client advisory team and cement meaningful long term client relationships and opportunities. Oliver James are partnered with a global, multinational consulting group in their search for a Data Privacy & Protection Director. The role is based in London (accommodating a hybrid basis if needed) paying up to circa £130,000 basic salary plus extras. This is an exciting senior role to help shape and grow the Privacy and Data Protection client advisory team and cement meaningful long term client relationships and opportunities. Our client seeks a Director to lead the sales, growth of the team, own client relationships and opportunities, deliver valuable client engagements and help to lead and manage the team. This will also require deep experience in UK and EU Privacy and Data Protection regulation with an ability to deliver exceptional client service and build and maintain meaningful long term client relationships. As a Director, you will be working collaboratively with other senior leaders within a broader Digital Risk line of service. Essential An enviable track record of winning Data Privacy & Protection consulting business from a range of UK clients. Vision and appetite to help to grow a business. Strong exposure and experience of the Professional Services and/or a Consultancy environment. Client and business development experience including a high aptitude for establishing and maintaining effective relationships with key stakeholders. Excellent horizon scanning skills in the area of Privacy and Data Protection. Experience in helping organisations to understand and assess their privacy and data protection maturity and how that can be improved to achieve better compliance. Excellent personal skills including team leadership and management, presentation and communication. Strong understanding of commercial requirements. Requirements Relevant professional experience in privacy and data protection (5 years plus required) along with an associated passion in this area. Must have experience of working in a Professional Services and/or Consultancy based role. Data protection qualifications mandatory (preferably CIPP/E & CIPP/M). High written communication skills and experience of writing and preparing client reports is key. Experience of writing policy and process documents and thought leadership documents is also considered preferable.
Mar 27, 2024
Full time
Oliver James are partnered with a global, multinational consulting group in their search for a Data Privacy & Protection Director. The role is based in London (accommodating a hybrid basis if needed) paying up to circa £130,000 basic salary plus extras. This is an exciting senior role to help shape and grow the Privacy and Data Protection client advisory team and cement meaningful long term client relationships and opportunities. Oliver James are partnered with a global, multinational consulting group in their search for a Data Privacy & Protection Director. The role is based in London (accommodating a hybrid basis if needed) paying up to circa £130,000 basic salary plus extras. This is an exciting senior role to help shape and grow the Privacy and Data Protection client advisory team and cement meaningful long term client relationships and opportunities. Our client seeks a Director to lead the sales, growth of the team, own client relationships and opportunities, deliver valuable client engagements and help to lead and manage the team. This will also require deep experience in UK and EU Privacy and Data Protection regulation with an ability to deliver exceptional client service and build and maintain meaningful long term client relationships. As a Director, you will be working collaboratively with other senior leaders within a broader Digital Risk line of service. Essential An enviable track record of winning Data Privacy & Protection consulting business from a range of UK clients. Vision and appetite to help to grow a business. Strong exposure and experience of the Professional Services and/or a Consultancy environment. Client and business development experience including a high aptitude for establishing and maintaining effective relationships with key stakeholders. Excellent horizon scanning skills in the area of Privacy and Data Protection. Experience in helping organisations to understand and assess their privacy and data protection maturity and how that can be improved to achieve better compliance. Excellent personal skills including team leadership and management, presentation and communication. Strong understanding of commercial requirements. Requirements Relevant professional experience in privacy and data protection (5 years plus required) along with an associated passion in this area. Must have experience of working in a Professional Services and/or Consultancy based role. Data protection qualifications mandatory (preferably CIPP/E & CIPP/M). High written communication skills and experience of writing and preparing client reports is key. Experience of writing policy and process documents and thought leadership documents is also considered preferable.
Legacy London Recruitment LTD
Greenford, Middlesex
Define and execute the 5-year plan to grow ecommerce revenues to £100m+ Support regional teams in building ecommerce P&Ls, budgets and KPIs. Commercial, highly analytical and have experience operating in consumer business Our client is looking for a Global Head of Ecommerce Trading to join their team, and will be a key strategic leader in their DTC business, helping deliver a best-in-class ecommerce platform & driving global strategy to fuel growth to a £100m+ online business. Based in our London HQ and reporting to the DTC Director, you will support, scale and mentor teams in Europe, North America and Asia Pacific, as well as build out a global centre of excellence.With commercial results at front of mind and customer experience as your north star, you'll work cross functionally with global and regional teams covering everything from digital technology and data, finance, marketing, operations, even the engineers/ What you will be doing: You will define and execute the 5-year plan to grow ecommerce revenues to £100m+. This will include market expansions, product ranging, commercial planning, tech roadmaps, and an ongoing evolution of team capabilities, structures and culture as the business grows.Support regional teams in building ecommerce P&Ls, budgets and KPIs, and ensure they have the capability, tools and support to deliver them.End-to-end ownership of strategic projects, from identification of opportunities, to building business cases, to driving delivery across departments.Provide timely, accurate and actionable insight to senior leadership to ensure agility around commercial opportunities and challenges. Who you are: The Global Head of Ecommerce Trading will be commercial, highly analytical and have experience operating in a complex international omni-channel consumer business. You will have direct experience launching and growing new markets, especially in APAC. You must be able to build strong relationships with diverse stakeholders, communicate effectively and establish credibility. 10+ years experience in D2C ecommerce, preferably including premium brands High degree of data fluency; willing and able to roll up your sleeves and get your hands dirty Tech-savvy, able to communicate in detail with tech teams to ensure the ongoing evolution of the ecommerce platform Expert in platforms such as BigCommerce, Magento etc and proficient in all key tools e.g. Google Analytics Experience of strategically driving a Global ecommerce business from a central HQ is critical Hands-on international experience In-depth knowledge of ecommerce growth levers and scalability Understanding of digital marketing channels; able to challenge and support marketing teams A fantastic salary & benefits package is on offer coupled with flexi working conditions and amazing career progression.
Mar 27, 2024
Full time
Define and execute the 5-year plan to grow ecommerce revenues to £100m+ Support regional teams in building ecommerce P&Ls, budgets and KPIs. Commercial, highly analytical and have experience operating in consumer business Our client is looking for a Global Head of Ecommerce Trading to join their team, and will be a key strategic leader in their DTC business, helping deliver a best-in-class ecommerce platform & driving global strategy to fuel growth to a £100m+ online business. Based in our London HQ and reporting to the DTC Director, you will support, scale and mentor teams in Europe, North America and Asia Pacific, as well as build out a global centre of excellence.With commercial results at front of mind and customer experience as your north star, you'll work cross functionally with global and regional teams covering everything from digital technology and data, finance, marketing, operations, even the engineers/ What you will be doing: You will define and execute the 5-year plan to grow ecommerce revenues to £100m+. This will include market expansions, product ranging, commercial planning, tech roadmaps, and an ongoing evolution of team capabilities, structures and culture as the business grows.Support regional teams in building ecommerce P&Ls, budgets and KPIs, and ensure they have the capability, tools and support to deliver them.End-to-end ownership of strategic projects, from identification of opportunities, to building business cases, to driving delivery across departments.Provide timely, accurate and actionable insight to senior leadership to ensure agility around commercial opportunities and challenges. Who you are: The Global Head of Ecommerce Trading will be commercial, highly analytical and have experience operating in a complex international omni-channel consumer business. You will have direct experience launching and growing new markets, especially in APAC. You must be able to build strong relationships with diverse stakeholders, communicate effectively and establish credibility. 10+ years experience in D2C ecommerce, preferably including premium brands High degree of data fluency; willing and able to roll up your sleeves and get your hands dirty Tech-savvy, able to communicate in detail with tech teams to ensure the ongoing evolution of the ecommerce platform Expert in platforms such as BigCommerce, Magento etc and proficient in all key tools e.g. Google Analytics Experience of strategically driving a Global ecommerce business from a central HQ is critical Hands-on international experience In-depth knowledge of ecommerce growth levers and scalability Understanding of digital marketing channels; able to challenge and support marketing teams A fantastic salary & benefits package is on offer coupled with flexi working conditions and amazing career progression.
We are looking for an Account Director to join our Client Services team in London. This will be a 12 month FTC with the possibility of an extension or going perm. The Client Services team at 1000heads is the engine that keeps all of our accounts powered. Our business is understanding what our clients need and delivering the solutions to help them get there. We do this via our extensive knowledge of sectors and business drivers, a potent blend of strategic and creative thinking, and exceptional organisation and project management skills. This is a fantastic opportunity to work with some of the world's biggest brands such as The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. To be part of the Client Services team at 1000heads you must be a passionate, details-loving communications expert, driven by the need to make things work. Role To manage several major global accounts and develop both existing and new client relationships. Developing innovative and creative ideas and solutions for client campaigns Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations; understand their brand(s) and customers Maximising revenue from client Presenting to clients and attending client meetings and partner meetings and events Monitoring and understanding your clients' markets; be aware of market issues and competitive activity Manage client reviews with senior clients Managing a team to deliver effective performance from all levels Creating project briefs; brief and work with members of the wider team to develop an idea; presenting and selling that idea to the client Creating project plans and project specification documents Producing accurate costs estimates, and ensures they are signed off by the client before work proceeds Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure Ensuring all billing is completed on time Ensuring campaigns are efficiently delivered to exceptional standards, on time and in budget Working with partner agencies when delivering work as part of a wider campaign Working with Finance to ensure invoices are paid on time Keeping up to date with time sheets and expenses claims The overall quality of the final deliverable on projects that you manage Excellent knowledge of social media, social-first and digital; how it works and the extent to which consumer conversation impacts major brands A strong background of account management within a digital & Social Media agency environment essential Experience of working with blue chip organisations and of managing an international client base Experience managing a team effectively to achieve results from all levels Able to effectively manage client relationships while delivering projects to the highest standard, on time and to budget The ability to analyse and resolve problems quickly and effectively Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity Excellent written and verbal communication skills Excellent organisational and time management skills The ability to work under pressure whilst keeping an eye for detail Flexibility to travel internationally, once restrictions are lifted Analytical and creative thinker Proficient in using Microsoft Office, in particular Word, Excel and PowerPoint Marketing or media related degree or equivalent experience. About 1000heads 1000heads is a Social Transformation company. We combine expertise in data & analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne. 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. For more information on 1000heads, visit . Additional holiday day for each year of service, up to 25 days Additional festive shutdown period between Christmas and New Years period Subsidised gym membership Private Medical Cover Company Pension Scheme Personal development fund Cycle to work scheme Regular company socials/away days, free Monday breakfasts and Friday drinks Flexible working, hybrid 1-2 office days per week Plus other cool perks
Mar 26, 2024
Full time
We are looking for an Account Director to join our Client Services team in London. This will be a 12 month FTC with the possibility of an extension or going perm. The Client Services team at 1000heads is the engine that keeps all of our accounts powered. Our business is understanding what our clients need and delivering the solutions to help them get there. We do this via our extensive knowledge of sectors and business drivers, a potent blend of strategic and creative thinking, and exceptional organisation and project management skills. This is a fantastic opportunity to work with some of the world's biggest brands such as The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. To be part of the Client Services team at 1000heads you must be a passionate, details-loving communications expert, driven by the need to make things work. Role To manage several major global accounts and develop both existing and new client relationships. Developing innovative and creative ideas and solutions for client campaigns Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations; understand their brand(s) and customers Maximising revenue from client Presenting to clients and attending client meetings and partner meetings and events Monitoring and understanding your clients' markets; be aware of market issues and competitive activity Manage client reviews with senior clients Managing a team to deliver effective performance from all levels Creating project briefs; brief and work with members of the wider team to develop an idea; presenting and selling that idea to the client Creating project plans and project specification documents Producing accurate costs estimates, and ensures they are signed off by the client before work proceeds Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure Ensuring all billing is completed on time Ensuring campaigns are efficiently delivered to exceptional standards, on time and in budget Working with partner agencies when delivering work as part of a wider campaign Working with Finance to ensure invoices are paid on time Keeping up to date with time sheets and expenses claims The overall quality of the final deliverable on projects that you manage Excellent knowledge of social media, social-first and digital; how it works and the extent to which consumer conversation impacts major brands A strong background of account management within a digital & Social Media agency environment essential Experience of working with blue chip organisations and of managing an international client base Experience managing a team effectively to achieve results from all levels Able to effectively manage client relationships while delivering projects to the highest standard, on time and to budget The ability to analyse and resolve problems quickly and effectively Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity Excellent written and verbal communication skills Excellent organisational and time management skills The ability to work under pressure whilst keeping an eye for detail Flexibility to travel internationally, once restrictions are lifted Analytical and creative thinker Proficient in using Microsoft Office, in particular Word, Excel and PowerPoint Marketing or media related degree or equivalent experience. About 1000heads 1000heads is a Social Transformation company. We combine expertise in data & analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne. 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. For more information on 1000heads, visit . Additional holiday day for each year of service, up to 25 days Additional festive shutdown period between Christmas and New Years period Subsidised gym membership Private Medical Cover Company Pension Scheme Personal development fund Cycle to work scheme Regular company socials/away days, free Monday breakfasts and Friday drinks Flexible working, hybrid 1-2 office days per week Plus other cool perks
CEF - City Electrical Factors
Durham, County Durham
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future. We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace. We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in Life as a Senior Delivery Lead at CEF: As a Senior Delivery Lead in Finance IT, you will be responsible for project managing our Finance IT solutions and overseeing the delivery of the Workday implementation. You will ensure they are delivered in collaboration with our highly skilled Finance IT Domain team and other cross functional IT teams, adding significant value for our stakeholders in the wider business. You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice. You will be primarily focused on determining a plan against key global Workday deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA. The Senior Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise. Your Objectives: Build co-ordinated plans to deliver a range of software solutions in cross functional teams of talented Systems Analysts, Engineers, architects and BAs. Keep a finger on the pulse of delivery, anticipating blockers and managing risks to ensure delivery isn't impacted. Provide regular status updates in governance forums Drive continuous improvement within Global Delivery teams, ensuring open feedback loops and fostering a community of continuous improvement. Support Delivery maturity within the global organisation enhancing your Community of Practice Lead and mentor Associate Delivery Leads Key Skills and Experience: Experience delivering major software solutions across the full software development life cycle, including the transition of working software into service. You'll have an excellent eye for detail and a keen knowledge of major IT systems like Finance, HR or People Systems Knowledge and experience working with Agile, Waterfall or other SDLC methodologies - we don't have a one size fits all approach! You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders Ability to influence and implement changes across diverse stakeholder groups Desired Skills and Experience: Experience leading a full ERP or finance system implementation project (eg. Workday, Oracle, SAP) Qualification in Accounting or in depth knowledge of Financial Planning & Analysis (FP&A) Interview Process: Screening call with Talent Acquisition Microsoft Teams call with members of our Finance IT Domain Microsoft Teams call with our Global Head of Finance IT and one of our Delivery Directors Package: Competitive basic salary Annual IT Bonus scheme Our teams predominantly work remotely but we have an award winning IT Headquarters based in Durham where you'll always receive a warm welcome! Pension: 3% ee'e / 3% e'er (Total 6%) Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you Free use of the state of the art private gym at our IT Headquarters
Mar 26, 2024
Full time
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future. We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace. We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in Life as a Senior Delivery Lead at CEF: As a Senior Delivery Lead in Finance IT, you will be responsible for project managing our Finance IT solutions and overseeing the delivery of the Workday implementation. You will ensure they are delivered in collaboration with our highly skilled Finance IT Domain team and other cross functional IT teams, adding significant value for our stakeholders in the wider business. You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice. You will be primarily focused on determining a plan against key global Workday deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA. The Senior Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise. Your Objectives: Build co-ordinated plans to deliver a range of software solutions in cross functional teams of talented Systems Analysts, Engineers, architects and BAs. Keep a finger on the pulse of delivery, anticipating blockers and managing risks to ensure delivery isn't impacted. Provide regular status updates in governance forums Drive continuous improvement within Global Delivery teams, ensuring open feedback loops and fostering a community of continuous improvement. Support Delivery maturity within the global organisation enhancing your Community of Practice Lead and mentor Associate Delivery Leads Key Skills and Experience: Experience delivering major software solutions across the full software development life cycle, including the transition of working software into service. You'll have an excellent eye for detail and a keen knowledge of major IT systems like Finance, HR or People Systems Knowledge and experience working with Agile, Waterfall or other SDLC methodologies - we don't have a one size fits all approach! You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders Ability to influence and implement changes across diverse stakeholder groups Desired Skills and Experience: Experience leading a full ERP or finance system implementation project (eg. Workday, Oracle, SAP) Qualification in Accounting or in depth knowledge of Financial Planning & Analysis (FP&A) Interview Process: Screening call with Talent Acquisition Microsoft Teams call with members of our Finance IT Domain Microsoft Teams call with our Global Head of Finance IT and one of our Delivery Directors Package: Competitive basic salary Annual IT Bonus scheme Our teams predominantly work remotely but we have an award winning IT Headquarters based in Durham where you'll always receive a warm welcome! Pension: 3% ee'e / 3% e'er (Total 6%) Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you Free use of the state of the art private gym at our IT Headquarters
Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021. We're looking for a new colleague to join as a Director Second Line Product Support in our Product Support team.Everyday our engineers design, develop, test, release, operate and measure the Planday product under the Agile philosophy, and in so doing, redefine the interaction between businesses and employees around the world.Planday's Product Support team supports this global picture, and helps make it possible for organizations to use Planday as a platform that suits their unique needs and structures, and with their own APIs and systems environments.As our new Director Second Line Product Support, you will be developing and implementing a strategic vision for the Second Line Product Support function, aligned with the company's overall growth goals. You can expect to work with the following: Build and lead a dynamic Second Line Product Support function: - Grow and manage a team of 5-8 individuals responsible for providing exceptional support to users, fostering a thriving user community, and driving continuous product improvement. - Track and measure key performance indicators (KPIs) to assess the effectiveness of the Second Line Product Support function and identify areas for optimization. - Communicate your strategy and progress with the wider org and key stakeholders Resolve escalated support cases: Manage escalated support cases from first-line teams, ensuring timely resolution and clear communication with product teams when necessary. Champion product communication: Coordinate the production and dissemination of product release notes, ensuring smooth internal and external communication of product changes. Optimize production processes: Establish and optimize operational processes for handling production defects, incidents, and service requests within Product Engineering, prioritizing efficient resolution and continuous improvement. Maximize product availability: Prioritize maintaining high product uptime and availability through efficient incident and problem management processes, aligning with the company's product-led growth strategy. Build a robust knowledge base: Build and maintain an exceptional knowledge base, serving as the first line of defense for users by providing step-by-step guides, FAQs, and troubleshooting resources to address common issues and answer user questions effectively. Data and Insights: Analyze user data, including support requests, user behavior, and feedback, to identify areas for improvement and inform product development decisions. Act as a bridge between Customer Support and PE teams: Collaborate with product, engineering, and design teams to ensure the product is intuitive, user-friendly, and addresses customer needs effectively. Collaborate on self-service solutions through comprehensive documentation, fostering user empowerment and reducing dependency on support resources. If you see yourself in some of the points below, great - we're excited to learn more about you! 8+ years of experience in a customer-facing role, with experience in a product-led growth environment preferred. Proven track record of building, coaching and managing high-performing teams. Strong understanding of user-centered design principles and user experience (UX) best practices. Excellent communication, collaboration, and interpersonal skills. Strong analytical and problem-solving skills. Experience with data analysis tools and methodologies. Success Looks Like: A significant reduction in support tickets and improved customer satisfaction. A clear support strategy aligned at all levels of the organization. Data-driven insights that inform product development and improve the overall user experience. A well-established Second Line Product Support function that effectively supports the company's growth goals. At Planday, we offer you:- Benefits like pension, health insurance, inclusive support for new parents and generous vacation - On top of your annual base salary, you are offered to be part of an Employee Share Plan - Growth and progression opportunities - we want you to grow with us - Flexible remote work - Strong social culture with lots of team and company activities - Meaningful work - everyone at Planday contributes to improving the lives of shift workers around the globe - Healthy work-life balance and autonomous approach to work. We trust in you and your abilities Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work. Our tech stack is cutting edge and our engineering work is supported by dedicated in-house scrum masters and agile evangelists. At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer. As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process. All applicants will be considered for employment without attention to any personal characteristics.
Mar 26, 2024
Full time
Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021. We're looking for a new colleague to join as a Director Second Line Product Support in our Product Support team.Everyday our engineers design, develop, test, release, operate and measure the Planday product under the Agile philosophy, and in so doing, redefine the interaction between businesses and employees around the world.Planday's Product Support team supports this global picture, and helps make it possible for organizations to use Planday as a platform that suits their unique needs and structures, and with their own APIs and systems environments.As our new Director Second Line Product Support, you will be developing and implementing a strategic vision for the Second Line Product Support function, aligned with the company's overall growth goals. You can expect to work with the following: Build and lead a dynamic Second Line Product Support function: - Grow and manage a team of 5-8 individuals responsible for providing exceptional support to users, fostering a thriving user community, and driving continuous product improvement. - Track and measure key performance indicators (KPIs) to assess the effectiveness of the Second Line Product Support function and identify areas for optimization. - Communicate your strategy and progress with the wider org and key stakeholders Resolve escalated support cases: Manage escalated support cases from first-line teams, ensuring timely resolution and clear communication with product teams when necessary. Champion product communication: Coordinate the production and dissemination of product release notes, ensuring smooth internal and external communication of product changes. Optimize production processes: Establish and optimize operational processes for handling production defects, incidents, and service requests within Product Engineering, prioritizing efficient resolution and continuous improvement. Maximize product availability: Prioritize maintaining high product uptime and availability through efficient incident and problem management processes, aligning with the company's product-led growth strategy. Build a robust knowledge base: Build and maintain an exceptional knowledge base, serving as the first line of defense for users by providing step-by-step guides, FAQs, and troubleshooting resources to address common issues and answer user questions effectively. Data and Insights: Analyze user data, including support requests, user behavior, and feedback, to identify areas for improvement and inform product development decisions. Act as a bridge between Customer Support and PE teams: Collaborate with product, engineering, and design teams to ensure the product is intuitive, user-friendly, and addresses customer needs effectively. Collaborate on self-service solutions through comprehensive documentation, fostering user empowerment and reducing dependency on support resources. If you see yourself in some of the points below, great - we're excited to learn more about you! 8+ years of experience in a customer-facing role, with experience in a product-led growth environment preferred. Proven track record of building, coaching and managing high-performing teams. Strong understanding of user-centered design principles and user experience (UX) best practices. Excellent communication, collaboration, and interpersonal skills. Strong analytical and problem-solving skills. Experience with data analysis tools and methodologies. Success Looks Like: A significant reduction in support tickets and improved customer satisfaction. A clear support strategy aligned at all levels of the organization. Data-driven insights that inform product development and improve the overall user experience. A well-established Second Line Product Support function that effectively supports the company's growth goals. At Planday, we offer you:- Benefits like pension, health insurance, inclusive support for new parents and generous vacation - On top of your annual base salary, you are offered to be part of an Employee Share Plan - Growth and progression opportunities - we want you to grow with us - Flexible remote work - Strong social culture with lots of team and company activities - Meaningful work - everyone at Planday contributes to improving the lives of shift workers around the globe - Healthy work-life balance and autonomous approach to work. We trust in you and your abilities Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work. Our tech stack is cutting edge and our engineering work is supported by dedicated in-house scrum masters and agile evangelists. At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer. As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process. All applicants will be considered for employment without attention to any personal characteristics.
We are looking for a Director of Strategy and Architecture to lead the IT strategy and architecture capability for the future. Technology is a central part of driving the future success and growth of new and current service lines, further leveraging the data they hold, and looking for opportunities to integrate future technology trends ahead of their competitors, where relevant. Reporting to the CIO, the successful candidate will work to align the technology strategy with the business vision and identify the future direction of technology across the group. As the Director of IT Strategy and Architecture you will own the architecture roadmap, build and develop the Strategy and lead an established and high-functioning team of architects. You will continuously assess the technical strategy, direction and provide over-arching governance to enterprise architecture. You'll be instrumental in designing, developing, and delivering state-of-the-art and innovative software and technical solutions, which will be achieved through coordinating analysis of future trends and requirements, assessing this data, identifying, and implementing changes to the current enterprise level architecture to capitalise on them. In addition, you'll collaborate with stakeholders to establish the architectural vision and ensure it is aligned to the business strategy and objective. Responsibilities: Passionate advocate for continuous improvement, inspiring others to embrace change and adopt innovative approaches to problem-solving. Developing digital strategies for scaling and innovation - utilising Technology as an enabler Team Leadership - managing a team of highly skilled architects (30+) whose primary role is to accelerate the delivery of highly available, scalable, and secure solutions. Drive the adoption of industry best practices, standards, and architectural principles Implement a lean process for architecture oversight, and alignment to the reference architecture. Manage the overall architecture strategy and technical direction Implement a technology radar, and evaluation process to standardize our use of tools, techniques, platforms, languages and frameworks. Skills A proven track record of successfully developing and implementing technology & digital strategies that have driven scaling / business growth and innovation. Proven experience of working in enterprise and technical architecture design and leadership Influencing skills with experience of regular interaction and negotiation with Director-level colleagues Proven track record of leadership in technology roles, preferably in a senior executive capacity, with a high level of commercial (inc. budget) accountability. Up-to-date and well-maintained knowledge of the global technology landscape, including AI and emerging technology. Strong strategic thinking and business acumen with the ability to interpret the technology initiatives that will support organisational goals. Experience of producing high level Technology Strategy and any associated roadmaps. This is a fantastic opportunity to take up a highly innovative technology strategy and leadership role. The post is naturally seen as a successor role to the CIO so has real opportunity for genuine future career growth ahead of it, with a real business-drive to use future technology trends to drive their onward journey. If interested in a confidential conversation then please get in touch by sharing an up-to-date copy of your CV, along with a covering note to highlight your suitability and examples of driving innovation through technology today .
Mar 26, 2024
Full time
We are looking for a Director of Strategy and Architecture to lead the IT strategy and architecture capability for the future. Technology is a central part of driving the future success and growth of new and current service lines, further leveraging the data they hold, and looking for opportunities to integrate future technology trends ahead of their competitors, where relevant. Reporting to the CIO, the successful candidate will work to align the technology strategy with the business vision and identify the future direction of technology across the group. As the Director of IT Strategy and Architecture you will own the architecture roadmap, build and develop the Strategy and lead an established and high-functioning team of architects. You will continuously assess the technical strategy, direction and provide over-arching governance to enterprise architecture. You'll be instrumental in designing, developing, and delivering state-of-the-art and innovative software and technical solutions, which will be achieved through coordinating analysis of future trends and requirements, assessing this data, identifying, and implementing changes to the current enterprise level architecture to capitalise on them. In addition, you'll collaborate with stakeholders to establish the architectural vision and ensure it is aligned to the business strategy and objective. Responsibilities: Passionate advocate for continuous improvement, inspiring others to embrace change and adopt innovative approaches to problem-solving. Developing digital strategies for scaling and innovation - utilising Technology as an enabler Team Leadership - managing a team of highly skilled architects (30+) whose primary role is to accelerate the delivery of highly available, scalable, and secure solutions. Drive the adoption of industry best practices, standards, and architectural principles Implement a lean process for architecture oversight, and alignment to the reference architecture. Manage the overall architecture strategy and technical direction Implement a technology radar, and evaluation process to standardize our use of tools, techniques, platforms, languages and frameworks. Skills A proven track record of successfully developing and implementing technology & digital strategies that have driven scaling / business growth and innovation. Proven experience of working in enterprise and technical architecture design and leadership Influencing skills with experience of regular interaction and negotiation with Director-level colleagues Proven track record of leadership in technology roles, preferably in a senior executive capacity, with a high level of commercial (inc. budget) accountability. Up-to-date and well-maintained knowledge of the global technology landscape, including AI and emerging technology. Strong strategic thinking and business acumen with the ability to interpret the technology initiatives that will support organisational goals. Experience of producing high level Technology Strategy and any associated roadmaps. This is a fantastic opportunity to take up a highly innovative technology strategy and leadership role. The post is naturally seen as a successor role to the CIO so has real opportunity for genuine future career growth ahead of it, with a real business-drive to use future technology trends to drive their onward journey. If interested in a confidential conversation then please get in touch by sharing an up-to-date copy of your CV, along with a covering note to highlight your suitability and examples of driving innovation through technology today .
We are looking for a Head of Digital Marketing to join our Brand team at Ennismore. This is an exciting new role in our growing company, created to lead performance marketing and CRM to support the commercial objectives of 6 brands in our global collective. Based in London, reporting directly to the EVP of Brand Marketing but working on a daily basis to support the VPs and Directors of Marketing in New York, the Head of Digital Marketing will be responsible for delivering full funnel performance strategies to drive the commercial success of our websites while ensuring the effective growth and performance of all digital channels. Working with in-house digital product teams and an external global agency, the role will both own strategy, budget, execution and reporting for all central brand campaigns, and also advise local markets and properties on their unique campaigns that address commercial needs for individual hotels, restaurants and bars. It's a hugely exciting time to join our company and these brands as we move towards a full relaunch of digital platforms and booking engines for all 6 brands with a background of global expansion across Europe, the Middle East, the Amercias and Asia Pacific. What you'll do in the role Be the team's expert voice in an ever-evolving world of paid performance channels, SEO, CRM, social media and any and all new digital commercial platforms Work closely with a busy but close-knit brand leadership team to bring a renewed focus to the performance of our beautiful new digital platforms (launching soon) and our creative marketing campaigns. Oversee the migration of our brands onto a new and exciting in-house booking engine throughout 2024 - designed to make all these marketing strategies much easier! Introduce strategies and ideas that ultimately improve our revenue performance from websites, through acquisition and retention, increased qualified traffic and uplift in conversions. Lead the management of our relationship with a global digital agency who execute paid campaigns plus technical and on-site SEO for our brands at a global level but who also work directly with our individual properties. Lead the CRM strategy and work with brand and digital managers to oversee the plan and execution of global and local campaigns, database growth, and database maintenance. Become best friends with our global revenue leaders to create new brand-led conversion, traffic, and lead campaigns and seasonal offers that target need periods and growth objectives. Work closely with our incredibly talented in-house creative brand and design teams to bring commercial campaigns and messages to life wrapped up in the unique visual identity, tone of voice and DNA of each brand Own analytics, tracking, and regular reporting. With support from Digital Product and the agency you'll know our numbers inside out and create data-driven recommendations that optimise performance across digital channels. Plan, test, evaluate, repeat! We'll welcome new ideas as we move into a new era of our digital eco-systems for each brand. Set global objectives and KPIs for the brand and general targets for hotels to aim for based on your knowledge of their own market and performance opportunities. Maintain a global central budget that is owned by the VPs for each brand. Manage the day-to-day essentials with IT and legal teams such as domain name registrations, T&C's, and GDPR. What we're looking for A brilliant analytical thinker with a love for creative brands and a concrete general knowledge of, and passion for, all areas of digital marketing and media. 5+ years of experience, either at an agency or in-house - with excellent knowledge of cross-channel paid advertising products, features, settings, and optimisation possibilities and a proven record of running scaleable user acquisition strategies. Experience in digital product optimisation through technical and on-site SEO audits and the implementation of results that do not jeopardise brand DNA. Someone who can reignite our CRM strategies helping to build new, quality and valuable global databases (on top of existing foundations). You might relish in data and the rational but you're on board with finding creative solutions to challenges and work really collaboratively with a variety of teams to bring things to life Strong understanding of digital data analytics with extensive experience with attribution modelling; GA is your daily tool, you know it inside out and you love being in the weeds on it Experience in forecasting and continuous analysis by channel, region, strategy, audience, and creative to reach business KPIs. You take pride in being detail-oriented and responsive, with strong quantitative skills - you're confident to analyse data, draw conclusions and develop actionable recommendations (often for non-digital experts around the globe) as needed. What's a digital marketer without some super strong Excel skills?! We love a spreadsheet, so we'd love you to have experience building pivot tables, multi-function formulas and . Experience in hospitality isn't a must (maybe a nice bonus!) but we do want you to be genuinely interested in our industry; whether that's a love for a delicious meal, a decent drink, a cosy bed, or a travel adventure. A great communicator with stakeholders across a business at any level. You're looking for a place where you can be you; no clones in suits here. You're not precious. We leave our egos at the door and help get stuff done. You're up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other, and has fun along the way. What's in it for you The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand The chance to challenge the norm and work in an environment that is both creative and rewarding 25 days holiday (and bank holidays), pension, and life insurance Excellent discounts across the Ennismore collective (even if you decide to leave us!) A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It's Ok not to be OK; Take care of your physical & mental wellbeing through a support help line, gym discounts, virtual GP surgeries and more Treat yourself with lots of retail & hospitality perks through our partners Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think and thrive at work Extra time off to volunteer with one of our partner charities Enhanced family leave for when you're expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
Mar 26, 2024
Full time
We are looking for a Head of Digital Marketing to join our Brand team at Ennismore. This is an exciting new role in our growing company, created to lead performance marketing and CRM to support the commercial objectives of 6 brands in our global collective. Based in London, reporting directly to the EVP of Brand Marketing but working on a daily basis to support the VPs and Directors of Marketing in New York, the Head of Digital Marketing will be responsible for delivering full funnel performance strategies to drive the commercial success of our websites while ensuring the effective growth and performance of all digital channels. Working with in-house digital product teams and an external global agency, the role will both own strategy, budget, execution and reporting for all central brand campaigns, and also advise local markets and properties on their unique campaigns that address commercial needs for individual hotels, restaurants and bars. It's a hugely exciting time to join our company and these brands as we move towards a full relaunch of digital platforms and booking engines for all 6 brands with a background of global expansion across Europe, the Middle East, the Amercias and Asia Pacific. What you'll do in the role Be the team's expert voice in an ever-evolving world of paid performance channels, SEO, CRM, social media and any and all new digital commercial platforms Work closely with a busy but close-knit brand leadership team to bring a renewed focus to the performance of our beautiful new digital platforms (launching soon) and our creative marketing campaigns. Oversee the migration of our brands onto a new and exciting in-house booking engine throughout 2024 - designed to make all these marketing strategies much easier! Introduce strategies and ideas that ultimately improve our revenue performance from websites, through acquisition and retention, increased qualified traffic and uplift in conversions. Lead the management of our relationship with a global digital agency who execute paid campaigns plus technical and on-site SEO for our brands at a global level but who also work directly with our individual properties. Lead the CRM strategy and work with brand and digital managers to oversee the plan and execution of global and local campaigns, database growth, and database maintenance. Become best friends with our global revenue leaders to create new brand-led conversion, traffic, and lead campaigns and seasonal offers that target need periods and growth objectives. Work closely with our incredibly talented in-house creative brand and design teams to bring commercial campaigns and messages to life wrapped up in the unique visual identity, tone of voice and DNA of each brand Own analytics, tracking, and regular reporting. With support from Digital Product and the agency you'll know our numbers inside out and create data-driven recommendations that optimise performance across digital channels. Plan, test, evaluate, repeat! We'll welcome new ideas as we move into a new era of our digital eco-systems for each brand. Set global objectives and KPIs for the brand and general targets for hotels to aim for based on your knowledge of their own market and performance opportunities. Maintain a global central budget that is owned by the VPs for each brand. Manage the day-to-day essentials with IT and legal teams such as domain name registrations, T&C's, and GDPR. What we're looking for A brilliant analytical thinker with a love for creative brands and a concrete general knowledge of, and passion for, all areas of digital marketing and media. 5+ years of experience, either at an agency or in-house - with excellent knowledge of cross-channel paid advertising products, features, settings, and optimisation possibilities and a proven record of running scaleable user acquisition strategies. Experience in digital product optimisation through technical and on-site SEO audits and the implementation of results that do not jeopardise brand DNA. Someone who can reignite our CRM strategies helping to build new, quality and valuable global databases (on top of existing foundations). You might relish in data and the rational but you're on board with finding creative solutions to challenges and work really collaboratively with a variety of teams to bring things to life Strong understanding of digital data analytics with extensive experience with attribution modelling; GA is your daily tool, you know it inside out and you love being in the weeds on it Experience in forecasting and continuous analysis by channel, region, strategy, audience, and creative to reach business KPIs. You take pride in being detail-oriented and responsive, with strong quantitative skills - you're confident to analyse data, draw conclusions and develop actionable recommendations (often for non-digital experts around the globe) as needed. What's a digital marketer without some super strong Excel skills?! We love a spreadsheet, so we'd love you to have experience building pivot tables, multi-function formulas and . Experience in hospitality isn't a must (maybe a nice bonus!) but we do want you to be genuinely interested in our industry; whether that's a love for a delicious meal, a decent drink, a cosy bed, or a travel adventure. A great communicator with stakeholders across a business at any level. You're looking for a place where you can be you; no clones in suits here. You're not precious. We leave our egos at the door and help get stuff done. You're up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other, and has fun along the way. What's in it for you The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand The chance to challenge the norm and work in an environment that is both creative and rewarding 25 days holiday (and bank holidays), pension, and life insurance Excellent discounts across the Ennismore collective (even if you decide to leave us!) A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It's Ok not to be OK; Take care of your physical & mental wellbeing through a support help line, gym discounts, virtual GP surgeries and more Treat yourself with lots of retail & hospitality perks through our partners Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think and thrive at work Extra time off to volunteer with one of our partner charities Enhanced family leave for when you're expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
Unlock ZURU's vast ecommerce potential in Europe! Spearhead growth across the UK, DE, FR, IT, ES, leveraging your extensive ecommerce expertise to navigate and seize immense market opportunities. ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers. Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations. One of the largest toy companies in the world, globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascal + Friends, NOOD, BONKERS, Gumi Yum Surprise and Dose & Co. ROLE PURPOSE Leader for our European Ecommerce Acceleration roll out. An exciting position for a proven Ecommerce leader and specialist to take us to the next level across UK, DE, FR, IT, ES. Disrupt the market to better meet consumer & customer needs: develop and execute ecommerce strategic plans to disrupt established players and achieve ZURU company goals across all categories (Toys and FMCG). Execute digital storefronts with excellence: maximizing availability, visibility and awareness of ZURU brands via best in class delivery of distribution, feature, display and marketing activation across our biggest bets. Be a captain of culture, ensuring as ZURU rapidly grows we maintain the magic, entrepreneurial culture that enables us to challenge the status quo and win. HOW YOU WILL MAKE AN IMPACT You will have the ability to lead the next phase of our Ecommerce acceleration across Europe. Levelling up our operating model, team and investment across Amazon, Omni, and Marketplace retailers. Whilst you must be a functional expert, on the tools, managing platforms day to day, you will also build and lead the wider EU Ecommerce team. You must have ability to drive hard at results, work across time zones and set best in class standard for those around you Leadership Live and breathe our Ecommerce strategy and roll out across Europe. Building talent density within team to enable us to run at the biggest opportunities in the biggest markets Be a functional expert on all things Amazon, Omni & Marketplaces. Leading the UK day to day as well as regional vendor and commercial ownership Commercial Strategy Build frameworks for data to determine performance of brands, SKU & portfolio mix to drive revenue growth & profitability. Forecast planning for new items working closely with Sales and Sales Ops teams to drive forecast accuracy Analytical ability to translate complex data into concise business issues & opportunities - must be comfortable using raw data and excel. Strong understanding of Ecommerce ordering processes and operational programs Understanding of digital retail landscape with specific emphasis and knowledge on Ecommerce analytics Digital Shelf & Storefront Work with key internal stakeholders to identify opportunities to level up and maintain copy, content and brand stores. Liaise with creative team on content generation; maximize returns through testing, site optimization and improving online customer experience. Ownership of listing templates for new product launches Marketing & Activity Planning Plan and manage the execution of promotional opportunities throughout the year Manage the advertising budgets, working with internal performance marketing team to drive ROI and optimize campaigns across all brands Customer Facing Lead Amazon regional relationship and approach across Toys and FMCG Establish annual KPI and JBPs with major ecommerce retailers in markets, with regular tracking to achieve joint plans Understand the needs of Ecommerce retailers and relay requirements back to the wider business Demand Planning Work closely with Sales Operations team to manage supply of stock via FOB and DOM distribution balancing on-time in market launch, sales growth and reducing unhealthy inventory SKILLS & EXPERIENCE REQUIRED 7+ years professional experience Ecommerce Retail background Strong commercial & business acumen, strategic thinking and problem-solving Must demonstrate leadership ability and be able to influence and motivate cross-functional teams, while holding stakeholders accountable to deliver on business objectives Strong communication & influencing skills, with the ability to translate messages across a variety of internal and external stakeholder At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day. At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won't find anywhere else. We recognise that ZURU's success stems from our people and you can only be at your best when you are looking after yourself. ZURU encourages all our team members to invest in their wellbeing by providing an array of benefits and tools. ZURU - Tomorrow Reimagined
Mar 25, 2024
Full time
Unlock ZURU's vast ecommerce potential in Europe! Spearhead growth across the UK, DE, FR, IT, ES, leveraging your extensive ecommerce expertise to navigate and seize immense market opportunities. ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers. Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations. One of the largest toy companies in the world, globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascal + Friends, NOOD, BONKERS, Gumi Yum Surprise and Dose & Co. ROLE PURPOSE Leader for our European Ecommerce Acceleration roll out. An exciting position for a proven Ecommerce leader and specialist to take us to the next level across UK, DE, FR, IT, ES. Disrupt the market to better meet consumer & customer needs: develop and execute ecommerce strategic plans to disrupt established players and achieve ZURU company goals across all categories (Toys and FMCG). Execute digital storefronts with excellence: maximizing availability, visibility and awareness of ZURU brands via best in class delivery of distribution, feature, display and marketing activation across our biggest bets. Be a captain of culture, ensuring as ZURU rapidly grows we maintain the magic, entrepreneurial culture that enables us to challenge the status quo and win. HOW YOU WILL MAKE AN IMPACT You will have the ability to lead the next phase of our Ecommerce acceleration across Europe. Levelling up our operating model, team and investment across Amazon, Omni, and Marketplace retailers. Whilst you must be a functional expert, on the tools, managing platforms day to day, you will also build and lead the wider EU Ecommerce team. You must have ability to drive hard at results, work across time zones and set best in class standard for those around you Leadership Live and breathe our Ecommerce strategy and roll out across Europe. Building talent density within team to enable us to run at the biggest opportunities in the biggest markets Be a functional expert on all things Amazon, Omni & Marketplaces. Leading the UK day to day as well as regional vendor and commercial ownership Commercial Strategy Build frameworks for data to determine performance of brands, SKU & portfolio mix to drive revenue growth & profitability. Forecast planning for new items working closely with Sales and Sales Ops teams to drive forecast accuracy Analytical ability to translate complex data into concise business issues & opportunities - must be comfortable using raw data and excel. Strong understanding of Ecommerce ordering processes and operational programs Understanding of digital retail landscape with specific emphasis and knowledge on Ecommerce analytics Digital Shelf & Storefront Work with key internal stakeholders to identify opportunities to level up and maintain copy, content and brand stores. Liaise with creative team on content generation; maximize returns through testing, site optimization and improving online customer experience. Ownership of listing templates for new product launches Marketing & Activity Planning Plan and manage the execution of promotional opportunities throughout the year Manage the advertising budgets, working with internal performance marketing team to drive ROI and optimize campaigns across all brands Customer Facing Lead Amazon regional relationship and approach across Toys and FMCG Establish annual KPI and JBPs with major ecommerce retailers in markets, with regular tracking to achieve joint plans Understand the needs of Ecommerce retailers and relay requirements back to the wider business Demand Planning Work closely with Sales Operations team to manage supply of stock via FOB and DOM distribution balancing on-time in market launch, sales growth and reducing unhealthy inventory SKILLS & EXPERIENCE REQUIRED 7+ years professional experience Ecommerce Retail background Strong commercial & business acumen, strategic thinking and problem-solving Must demonstrate leadership ability and be able to influence and motivate cross-functional teams, while holding stakeholders accountable to deliver on business objectives Strong communication & influencing skills, with the ability to translate messages across a variety of internal and external stakeholder At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day. At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won't find anywhere else. We recognise that ZURU's success stems from our people and you can only be at your best when you are looking after yourself. ZURU encourages all our team members to invest in their wellbeing by providing an array of benefits and tools. ZURU - Tomorrow Reimagined
Role: SEO Account Director Department/Team : SEO & Content Role Objective Join the award-winning Mindshare SEO team! We are seeking an SEO Account Director to play an instrumental role with one of our biggest clients in the consumer electronics sector . You will work alongside an existing AD to manage the overall health of one our largest clients , which means you will need to be comfortable working as a team as well as taking the lead. In addition to being top-class in SEO, we are looking for someone with exceptional communication skills who can be a leader in front of clients, internal stakeholders, and their team. About the role The successful candidate will report to the Business Director, manage client teams, and work collaboratively with other departments. As an Account Director, you will oversee the successful implementation of the strategy for your clients. The ideal candidate will be able to use their initiative in setting up processes and expectations for the team. You will lead by example with a proactive approach to challenging the status quo, pushing yourself, your team, and your client to achieve the best results. The role would suit someone who is comfortable with technical SEO but has a broad range of experience across the full spectrum of SEO. Any experience working with ASO would also be desirable. Performance Take ultimate responsibility for the output of your team . Be the central client contact for your client portfolio . Exceptional presentation skills with ability communicate to senior stakeholders C apable of dealing with senior management internally and externally P roactive approach to interrogating your client's performance. Apply best practice rigor to how your accounts are being run. F orward thinking and innovative approach to SEO & Content activity. Attend all important internal and external client meetings. P rovide outstanding levels of client service in a proactive manner . Establish strong working and communication processes with all digital teams ( Process Develop ways of working that maximi s e client output Ensure briefing, planning and finance processes are strictly adhered to by the team Take responsibility for your direct report's development and career progression Review the quality of team output and take appropriate action to improve delivery Play an active role in the recruitment and interviewing process to build strong teams Profitability Increase SEO budgets of existing client base, by proving the value of the channel Surface out-of-scope services to increase Mindshare revenue streams Be commercially minded, E nsuring effective management of available resources M aintain awareness of all scopes of work for your client portfolio Profile Keep up to date with industry developments & proactively offer POVs to your clients Become an expert in all SEO , Content & Digital PR services offered by Mindshare Build a reputation as a trusted senior advisor for internal and external stakeholders Play an active role in pitches, and other cross agency initiatives Surfacing the best work within the team and promoting this internally and externally via case study submissions / award entries etc. About you An expert with e-commerce websites . Y ou don't need to be a developer but you'll need the experience of crawling, analysing and growing retail sites. A strong understanding of SEO strategy and how each of the pillars ladders up to generate growth for our clients. Comprehensive project management skills with experience using project management tools Experience in developing and leading client relationships Exceptional people management skills, including developing more junior team members and working as part of a wider team Exceptional executional SEO experience; using data and insight to develop successful end to end content strategies for your clients Data driven - you love using data to inform your strategic thinking Proven experience of improving organic performance for your clients Extensive experience using SEO tools such as SEMRush, Ahrefs, Majestic Experience with Adobe Analytics is preferable Experience working in or alongside Digital PR is preferable Ability to scope projects for our clients with accompanying forecasts to demonstrate the value your strategy has the potential to drive Good commercial acumen with ability to identify opportunities to help your clients grow, in turn growing your account revenue Ability to support the SEO Partner in improving our proposition, whether that be through developing additional services or improving standards of delivery etc. Strong process capabilities, with an ability to monitor account service levels and support with finance and recruitment processes Experience of working with production teams would be an advantage An understanding of how SEO can integrate with other digital and offline channels What we can offer you A strong salary commensurate and in-line with relevant experience 25 days annual leave and your birthday day off Ongoing internal and external training opportunities The opportunity to attend industry conferences and awards nights Career and personal progression Excellent pension matching structure About Mindshare Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK - such as Unilever, Ford, KFC, Nike, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands. Our approach Our ambition is to drive Good Growth for our clients. Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives. Good Growth is a big ambition - one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact. Working for Mindshare Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating. Committed to Diversity & Inclusion We have a big dream at Mindshare, to become the most inclusive place to work in the country! This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM, Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.
Mar 25, 2024
Full time
Role: SEO Account Director Department/Team : SEO & Content Role Objective Join the award-winning Mindshare SEO team! We are seeking an SEO Account Director to play an instrumental role with one of our biggest clients in the consumer electronics sector . You will work alongside an existing AD to manage the overall health of one our largest clients , which means you will need to be comfortable working as a team as well as taking the lead. In addition to being top-class in SEO, we are looking for someone with exceptional communication skills who can be a leader in front of clients, internal stakeholders, and their team. About the role The successful candidate will report to the Business Director, manage client teams, and work collaboratively with other departments. As an Account Director, you will oversee the successful implementation of the strategy for your clients. The ideal candidate will be able to use their initiative in setting up processes and expectations for the team. You will lead by example with a proactive approach to challenging the status quo, pushing yourself, your team, and your client to achieve the best results. The role would suit someone who is comfortable with technical SEO but has a broad range of experience across the full spectrum of SEO. Any experience working with ASO would also be desirable. Performance Take ultimate responsibility for the output of your team . Be the central client contact for your client portfolio . Exceptional presentation skills with ability communicate to senior stakeholders C apable of dealing with senior management internally and externally P roactive approach to interrogating your client's performance. Apply best practice rigor to how your accounts are being run. F orward thinking and innovative approach to SEO & Content activity. Attend all important internal and external client meetings. P rovide outstanding levels of client service in a proactive manner . Establish strong working and communication processes with all digital teams ( Process Develop ways of working that maximi s e client output Ensure briefing, planning and finance processes are strictly adhered to by the team Take responsibility for your direct report's development and career progression Review the quality of team output and take appropriate action to improve delivery Play an active role in the recruitment and interviewing process to build strong teams Profitability Increase SEO budgets of existing client base, by proving the value of the channel Surface out-of-scope services to increase Mindshare revenue streams Be commercially minded, E nsuring effective management of available resources M aintain awareness of all scopes of work for your client portfolio Profile Keep up to date with industry developments & proactively offer POVs to your clients Become an expert in all SEO , Content & Digital PR services offered by Mindshare Build a reputation as a trusted senior advisor for internal and external stakeholders Play an active role in pitches, and other cross agency initiatives Surfacing the best work within the team and promoting this internally and externally via case study submissions / award entries etc. About you An expert with e-commerce websites . Y ou don't need to be a developer but you'll need the experience of crawling, analysing and growing retail sites. A strong understanding of SEO strategy and how each of the pillars ladders up to generate growth for our clients. Comprehensive project management skills with experience using project management tools Experience in developing and leading client relationships Exceptional people management skills, including developing more junior team members and working as part of a wider team Exceptional executional SEO experience; using data and insight to develop successful end to end content strategies for your clients Data driven - you love using data to inform your strategic thinking Proven experience of improving organic performance for your clients Extensive experience using SEO tools such as SEMRush, Ahrefs, Majestic Experience with Adobe Analytics is preferable Experience working in or alongside Digital PR is preferable Ability to scope projects for our clients with accompanying forecasts to demonstrate the value your strategy has the potential to drive Good commercial acumen with ability to identify opportunities to help your clients grow, in turn growing your account revenue Ability to support the SEO Partner in improving our proposition, whether that be through developing additional services or improving standards of delivery etc. Strong process capabilities, with an ability to monitor account service levels and support with finance and recruitment processes Experience of working with production teams would be an advantage An understanding of how SEO can integrate with other digital and offline channels What we can offer you A strong salary commensurate and in-line with relevant experience 25 days annual leave and your birthday day off Ongoing internal and external training opportunities The opportunity to attend industry conferences and awards nights Career and personal progression Excellent pension matching structure About Mindshare Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK - such as Unilever, Ford, KFC, Nike, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands. Our approach Our ambition is to drive Good Growth for our clients. Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives. Good Growth is a big ambition - one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact. Working for Mindshare Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating. Committed to Diversity & Inclusion We have a big dream at Mindshare, to become the most inclusive place to work in the country! This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM, Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Digital Product Manager at BDO, you'll play a crucial role within our IT team and the Innovation and Digital capability. You'll manage a diverse portfolio of digital products, collaborating closely with Business Product Owners and overseeing the entire product lifecycle, from inception to delivery, as well as ongoing improvements and enhancements. Our digital products range from client-facing, AI-driven services like the BDO Store and R&D Tax Credits Benchmarking Service, to internal tools that impact the daily work of over 10,000 employees. You'll be part of the Innovation and Digital function, a dedicated and substantial investment by BDO to lead the future of technology change by introducing new digital products and services. Our team of over 50 talented individuals includes designers, coders, and innovation managers, working on projects from generative AI products to automation and e-commerce solutions. We collaborate with partners such as Microsoft and other leading technology providers, and our digital products are used by employees, clients, audited entities, suppliers, regulators, and other BDO firms worldwide. We're seeking individuals who have a deep understanding of the product management role and are eager to apply their expertise in supporting our firm's digital journey. If you're passionate about digital technology, data, AI, and emerging technologies, you'll fit right in. The ideal candidate for this role is a highly self-motivated and driven Product Manager with a passion for service and quality. You'll need plenty of energy, self-confidence, and a desire to be a product evangelist. Understanding the benefits of adopting a product-led, agile delivery approach and being able to convey this to other areas of our firm is essential. In this busy and rewarding role you'll also: Product Management: Ensure the smooth day-to-day operation, direction, and value of the digital products under your ownership Lead an internal product team to deliver significant business outcomes Facilitate communication between Business Product Owners, Development Engineers, and User Experience specialists to maximise value for customers and end-users Promote best practice approaches to product management through education and evangelism Become an end-to-end expert on the products you manage, including organisational and technological aspects Manage and maintain a product backlog, evaluating and prioritising product opportunities Support Business Product Owners in making product strategy decisions Ensure product development incorporates all drivers for change, including end-user requests, feature enhancements, and supportability improvements Propose, manage, and analyse product KPIs and metrics to ensure ongoing and increased user engagement Maintain market knowledge and ensure products continue to meet users' needs Develop a high-level understanding of the technologies used within the products you manage Communication: Be an exceptional communicator, facilitator, and decision-maker, ensuring stakeholder alignment and successful outcomes at all stages of product delivery Build relationships across the firm and work towards the overall benefit of our products' end-users and the firm Represent the voice of our clients, understanding their interactions with our products, their opinions, and their motivations Use collaborative language and effective questioning to identify issues, encourage healthy debate, and facilitate the open exchange of ideas Communicate key issues effectively to the department and the wider firm using non-technical language Leadership: Demonstrate ownership and accountability for the products under your control Empower and support your product team to work autonomously, delivering the best outcomes for the business Act as a thought leader and evangelist in product management concepts and approaches Stay up-to-date on new approaches, techniques, and tools, considering changes and trends in technology, the marketplace, and the business to inform future plans Serve as a role model and provide appropriate induction, feedback, and coaching to team members You'll be someone with: Proven success as a Digital Product Manager Prior experience working in an Agile Delivery team, leading or participating in delivery rituals such as daily scrums, retrospectives, backlog grooming, and prioritisation Experience using a work management toolset such as Azure DevOps or Jira Skilled in carrying out product and feature discovery, capturing requirements, and creating user stories Experience deploying automated testing to ensure speed to market for new product features and fixes Familiarity with an environment where operational support for products through automated monitoring of code and systems is part of the culture (SRE/DevOps) Clear understanding of the role of Product Operations and its importance in developing product management excellence within an organisation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face . click apply for full job details
Mar 25, 2024
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Digital Product Manager at BDO, you'll play a crucial role within our IT team and the Innovation and Digital capability. You'll manage a diverse portfolio of digital products, collaborating closely with Business Product Owners and overseeing the entire product lifecycle, from inception to delivery, as well as ongoing improvements and enhancements. Our digital products range from client-facing, AI-driven services like the BDO Store and R&D Tax Credits Benchmarking Service, to internal tools that impact the daily work of over 10,000 employees. You'll be part of the Innovation and Digital function, a dedicated and substantial investment by BDO to lead the future of technology change by introducing new digital products and services. Our team of over 50 talented individuals includes designers, coders, and innovation managers, working on projects from generative AI products to automation and e-commerce solutions. We collaborate with partners such as Microsoft and other leading technology providers, and our digital products are used by employees, clients, audited entities, suppliers, regulators, and other BDO firms worldwide. We're seeking individuals who have a deep understanding of the product management role and are eager to apply their expertise in supporting our firm's digital journey. If you're passionate about digital technology, data, AI, and emerging technologies, you'll fit right in. The ideal candidate for this role is a highly self-motivated and driven Product Manager with a passion for service and quality. You'll need plenty of energy, self-confidence, and a desire to be a product evangelist. Understanding the benefits of adopting a product-led, agile delivery approach and being able to convey this to other areas of our firm is essential. In this busy and rewarding role you'll also: Product Management: Ensure the smooth day-to-day operation, direction, and value of the digital products under your ownership Lead an internal product team to deliver significant business outcomes Facilitate communication between Business Product Owners, Development Engineers, and User Experience specialists to maximise value for customers and end-users Promote best practice approaches to product management through education and evangelism Become an end-to-end expert on the products you manage, including organisational and technological aspects Manage and maintain a product backlog, evaluating and prioritising product opportunities Support Business Product Owners in making product strategy decisions Ensure product development incorporates all drivers for change, including end-user requests, feature enhancements, and supportability improvements Propose, manage, and analyse product KPIs and metrics to ensure ongoing and increased user engagement Maintain market knowledge and ensure products continue to meet users' needs Develop a high-level understanding of the technologies used within the products you manage Communication: Be an exceptional communicator, facilitator, and decision-maker, ensuring stakeholder alignment and successful outcomes at all stages of product delivery Build relationships across the firm and work towards the overall benefit of our products' end-users and the firm Represent the voice of our clients, understanding their interactions with our products, their opinions, and their motivations Use collaborative language and effective questioning to identify issues, encourage healthy debate, and facilitate the open exchange of ideas Communicate key issues effectively to the department and the wider firm using non-technical language Leadership: Demonstrate ownership and accountability for the products under your control Empower and support your product team to work autonomously, delivering the best outcomes for the business Act as a thought leader and evangelist in product management concepts and approaches Stay up-to-date on new approaches, techniques, and tools, considering changes and trends in technology, the marketplace, and the business to inform future plans Serve as a role model and provide appropriate induction, feedback, and coaching to team members You'll be someone with: Proven success as a Digital Product Manager Prior experience working in an Agile Delivery team, leading or participating in delivery rituals such as daily scrums, retrospectives, backlog grooming, and prioritisation Experience using a work management toolset such as Azure DevOps or Jira Skilled in carrying out product and feature discovery, capturing requirements, and creating user stories Experience deploying automated testing to ensure speed to market for new product features and fixes Familiarity with an environment where operational support for products through automated monitoring of code and systems is part of the culture (SRE/DevOps) Clear understanding of the role of Product Operations and its importance in developing product management excellence within an organisation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face . click apply for full job details
Senior Product Manager, EMEA page is loaded Senior Product Manager, EMEA Apply locations London time type Full time posted on Posted Yesterday job requisition id R Are you our "TYPE"? Named "One of the Most Innovative Companies in Design by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are and how you can become part of our team? Visit us at . Monotype is looking for a Sr. Product Manager in our EMEA te am based in Lon do n to help drive strategy, product roadmaps and business analytics to enable success of enterprise business initiatives. Reporting to the Director, Product Management, this role will require bringing together multidisciplinary skillsets to provide creative and holistic product leadership, including strong product and value management experience, technolog y experti se , financial acumen, agile scrum management, and strategy development. We are looking for team players and product advocates comfortable working with various business stakeholders and customers. What you'll be doing: Regularly attend enterprise customer meetings (remote and onsite), listen to customers' needs, to create business plans where necessary and bring them back into weekly prioritization meetings / integrated roadmap sessions; partner with Product Marketing to ensure customer feedback loop is closed. You will be allocated certain Industry verticals to work alongside AMS and CSMs You will d rive one of the 4 value propositions of our enterpise platform Build program with Customer Success team to be able to "sell" development resources to clients for specific feature development - turn a cost center into a revenue driver. Partner with Customer Success and Account Management to understand critical customer pain points. Evaluate, quantify , and work with leaders of Product Management and Omni Channel CX teams to get work prioritized in backlogs. Ensure the feedback loop is closed with Customer Success Team and customers. Participate in product in the customer advisory board, ensuring critical feedback is brought into the product backlogs. Work closely with the wider Noida Product Management Org: To create and maintain a product backlog according to business value or ROI. To plan and prioriti s e product feature backlog and development for the product, ensure that the development team always has an adequate number of groomed stories to work on to maximize capacity . Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy. Support backlog management, iteration planning, and elaboration of the user stories. Lead the planning product release plans and set expectation for delivery of new functionalities. Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals. Work closely with internal Research team to analyze market, users, and the roadmap for the product. Follow competition and industry trends, as well as Agile/Scrum best practices and trends. Build and manage strong working relationships with the cross-functional teams including Engineering, Operations, User Experience, Customer Care, Sales, Sales Support and external vendors needed to drive an efficient development effort for new Digital Commerce initiatives. What we're looking for: BA in Business or Technical Degree, or equivalent Fluency in French and German 7+ years in Digital Product Development and/or Digital Product Management. Demonstrated multiple successes in: Value Identification, Value Prioritization, Value Creation , Value Implementation and Value Management . Full product life-cycle experience . In-depth knowledge of Agile process and principles . Sharp analytical and problem-solving skills with an ability to analyze and interpret data and synthesize recommendations into actionable insights . Creative thinker with a vision, entrepreneurial mindset with strong attention to detail Strong customer-first mindset. Demonstrated ability to learn new technologies and assess value to business goal and strategy. Experience with managing across large, cross-functional teams in order to achieve business goals and results. Ability to understand complex and technical concepts and translate them into simplified product attributes to deliver an enhanced customer experience. Proficient with Word, Excel, PowerPoint. What's in it for you: Highly engaged "Fun" Committee to keep work enjoyable Medical & Dental Insurance, and Eyecare vouchers to meet all your healthcare needs 25 paid holidays Great matched pension scheme to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Mar 25, 2024
Full time
Senior Product Manager, EMEA page is loaded Senior Product Manager, EMEA Apply locations London time type Full time posted on Posted Yesterday job requisition id R Are you our "TYPE"? Named "One of the Most Innovative Companies in Design by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are and how you can become part of our team? Visit us at . Monotype is looking for a Sr. Product Manager in our EMEA te am based in Lon do n to help drive strategy, product roadmaps and business analytics to enable success of enterprise business initiatives. Reporting to the Director, Product Management, this role will require bringing together multidisciplinary skillsets to provide creative and holistic product leadership, including strong product and value management experience, technolog y experti se , financial acumen, agile scrum management, and strategy development. We are looking for team players and product advocates comfortable working with various business stakeholders and customers. What you'll be doing: Regularly attend enterprise customer meetings (remote and onsite), listen to customers' needs, to create business plans where necessary and bring them back into weekly prioritization meetings / integrated roadmap sessions; partner with Product Marketing to ensure customer feedback loop is closed. You will be allocated certain Industry verticals to work alongside AMS and CSMs You will d rive one of the 4 value propositions of our enterpise platform Build program with Customer Success team to be able to "sell" development resources to clients for specific feature development - turn a cost center into a revenue driver. Partner with Customer Success and Account Management to understand critical customer pain points. Evaluate, quantify , and work with leaders of Product Management and Omni Channel CX teams to get work prioritized in backlogs. Ensure the feedback loop is closed with Customer Success Team and customers. Participate in product in the customer advisory board, ensuring critical feedback is brought into the product backlogs. Work closely with the wider Noida Product Management Org: To create and maintain a product backlog according to business value or ROI. To plan and prioriti s e product feature backlog and development for the product, ensure that the development team always has an adequate number of groomed stories to work on to maximize capacity . Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy. Support backlog management, iteration planning, and elaboration of the user stories. Lead the planning product release plans and set expectation for delivery of new functionalities. Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals. Work closely with internal Research team to analyze market, users, and the roadmap for the product. Follow competition and industry trends, as well as Agile/Scrum best practices and trends. Build and manage strong working relationships with the cross-functional teams including Engineering, Operations, User Experience, Customer Care, Sales, Sales Support and external vendors needed to drive an efficient development effort for new Digital Commerce initiatives. What we're looking for: BA in Business or Technical Degree, or equivalent Fluency in French and German 7+ years in Digital Product Development and/or Digital Product Management. Demonstrated multiple successes in: Value Identification, Value Prioritization, Value Creation , Value Implementation and Value Management . Full product life-cycle experience . In-depth knowledge of Agile process and principles . Sharp analytical and problem-solving skills with an ability to analyze and interpret data and synthesize recommendations into actionable insights . Creative thinker with a vision, entrepreneurial mindset with strong attention to detail Strong customer-first mindset. Demonstrated ability to learn new technologies and assess value to business goal and strategy. Experience with managing across large, cross-functional teams in order to achieve business goals and results. Ability to understand complex and technical concepts and translate them into simplified product attributes to deliver an enhanced customer experience. Proficient with Word, Excel, PowerPoint. What's in it for you: Highly engaged "Fun" Committee to keep work enjoyable Medical & Dental Insurance, and Eyecare vouchers to meet all your healthcare needs 25 paid holidays Great matched pension scheme to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.