The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Business Analyst | Financial Services | Permanent This is an exciting opportunity for an up and coming Business Analyst to join a prestigious financial services organisation based in the heart of London on a permanent basis. Working to deliver change as part of a Service Team within a cross-functional environment where you will be working closely with both the business and IT functions, it is important to be a team player and to have the ability to collaborate well with others. Responsibilities: Management of Key Stakeholders within the Service Team to deliver Business Analysis which would include: Capturing User Stories, User Story Refinement, Exploring Scope, and Acceptance Criteria Determination Facilitate a variety of ceremonies for delivery change Assist with the change management processes and procedures Develop a extensive understanding of the organisations Enterprise Data Model Develop into the Reference Data SME Experience: Good Business Analysis Experience Experience within an Agile environment and techniques Financial services experience Ability to work well within a team Hybrid : 3 days on-site per week in Central London Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Business Analyst | Financial Services | Permanent This is an exciting opportunity for an up and coming Business Analyst to join a prestigious financial services organisation based in the heart of London on a permanent basis. Working to deliver change as part of a Service Team within a cross-functional environment where you will be working closely with both the business and IT functions, it is important to be a team player and to have the ability to collaborate well with others. Responsibilities: Management of Key Stakeholders within the Service Team to deliver Business Analysis which would include: Capturing User Stories, User Story Refinement, Exploring Scope, and Acceptance Criteria Determination Facilitate a variety of ceremonies for delivery change Assist with the change management processes and procedures Develop a extensive understanding of the organisations Enterprise Data Model Develop into the Reference Data SME Experience: Good Business Analysis Experience Experience within an Agile environment and techniques Financial services experience Ability to work well within a team Hybrid : 3 days on-site per week in Central London Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Business Analyst | Financial Services | Permanent This is an exciting opportunity for an up and coming Business Analyst to join a prestigious financial services organisation based in the heart of London on a permanent basis. Working to deliver change as part of a Service Team within a cross-functional environment where you will be working closely with both the business and IT functions, it is important to be a team player and to have the ability to collaborate well with others. Responsibilities: Management of Key Stakeholders within the Service Team to deliver Business Analysis which would include: Capturing User Stories, User Story Refinement, Exploring Scope, and Acceptance Criteria Determination Facilitate a variety of ceremonies for delivery change Assist with the change management processes and procedures Develop a extensive understanding of the organisations Enterprise Data Model Develop into the Reference Data SME Experience: Good Business Analysis Experience Experience within an Agile environment and techniques Financial services experience Ability to work well within a team Hybrid : 3 days on-site per week in Central London Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Business Analyst | Financial Services | Permanent This is an exciting opportunity for an up and coming Business Analyst to join a prestigious financial services organisation based in the heart of London on a permanent basis. Working to deliver change as part of a Service Team within a cross-functional environment where you will be working closely with both the business and IT functions, it is important to be a team player and to have the ability to collaborate well with others. Responsibilities: Management of Key Stakeholders within the Service Team to deliver Business Analysis which would include: Capturing User Stories, User Story Refinement, Exploring Scope, and Acceptance Criteria Determination Facilitate a variety of ceremonies for delivery change Assist with the change management processes and procedures Develop a extensive understanding of the organisations Enterprise Data Model Develop into the Reference Data SME Experience: Good Business Analysis Experience Experience within an Agile environment and techniques Financial services experience Ability to work well within a team Hybrid : 3 days on-site per week in Central London Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
A Canary Wharf based business is searching for a capable IT Support Analyst to join the team. As an organisation that embraces flexibility you will be able to work from home up to 4 days per week. Please note, out of hours work is required for this role, on a rotational basis, which is split between the IT team. Reporting to the Head of IT, the IT Support Analyst will work within a small team to support the delivery of the IT strategy and services. You will collaborate with IT partners and managed service providers by providing 1 st and 2 nd line support to monitor and support service delivery. You will plan and implement upgrades, set up new workstations and server builds and fault diagnostics of desktop PCs, laptops and servers. In order to be suitable for this role you will have experience of supporting Windows, Office 365 and Active Directory. It is advantageous to hold experience supporting Linux workstations and servers however this is by no means necessary. You will be a collaborative and dynamic team player with excellent communication skills and a passion for technology or cyber security. This is an excellent opportunity for a personable IT Support Analyst to join a market leading not-for-profit organisation.
Apr 29, 2024
Full time
A Canary Wharf based business is searching for a capable IT Support Analyst to join the team. As an organisation that embraces flexibility you will be able to work from home up to 4 days per week. Please note, out of hours work is required for this role, on a rotational basis, which is split between the IT team. Reporting to the Head of IT, the IT Support Analyst will work within a small team to support the delivery of the IT strategy and services. You will collaborate with IT partners and managed service providers by providing 1 st and 2 nd line support to monitor and support service delivery. You will plan and implement upgrades, set up new workstations and server builds and fault diagnostics of desktop PCs, laptops and servers. In order to be suitable for this role you will have experience of supporting Windows, Office 365 and Active Directory. It is advantageous to hold experience supporting Linux workstations and servers however this is by no means necessary. You will be a collaborative and dynamic team player with excellent communication skills and a passion for technology or cyber security. This is an excellent opportunity for a personable IT Support Analyst to join a market leading not-for-profit organisation.
Working with a Housing Association based in London to find a Data and Performance Analyst Location : Central London Travel requirements : Hybrid (twice a week onsite) Salary : 43k What a "Data and Performance Analyst" will do: Work on reporting methodologies to elevate service delivery and assess company performance. Provide business intelligence and data analysis insights to the wider business Identify and address data quality issues to ensure accuracy and reliability in reporting. Collaborate with technical colleagues to understand, design, and test new systems or processes. What a "Data and Performance Analyst" will have; Proficiency in Excel and SQL Experience in developing dashboards, creating data visualisation and providing data reports and analysis using PowerBI Familiarity with Dynamics CRM, Azure SQL, and DataFactory Excellent communication skills Strong proven analytical skills with the ability to analyse data sets for trends and correlations. Knowledge of statistical analysis, service evaluation, and quality control techniques. Interested in finding out more? Contact me at (url removed) or know anyone who would be a good fit? We have a great referral scheme, we offer 300 vouchers for successful referrals. "Our vision at Goodman Masson is to be admired internally and externally for our commitment to equality, diversity and inclusion. Some of our clients, lawfully aim to alleviate disadvantage or under-representation experienced by those with a protected characteristic. We proudly support them and have used the UK Government Equality Act 2010: Quick Start Guide to Using Positive Action in Recruitment and Promotion to inform our advertising and sourcing methods." In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Apr 29, 2024
Full time
Working with a Housing Association based in London to find a Data and Performance Analyst Location : Central London Travel requirements : Hybrid (twice a week onsite) Salary : 43k What a "Data and Performance Analyst" will do: Work on reporting methodologies to elevate service delivery and assess company performance. Provide business intelligence and data analysis insights to the wider business Identify and address data quality issues to ensure accuracy and reliability in reporting. Collaborate with technical colleagues to understand, design, and test new systems or processes. What a "Data and Performance Analyst" will have; Proficiency in Excel and SQL Experience in developing dashboards, creating data visualisation and providing data reports and analysis using PowerBI Familiarity with Dynamics CRM, Azure SQL, and DataFactory Excellent communication skills Strong proven analytical skills with the ability to analyse data sets for trends and correlations. Knowledge of statistical analysis, service evaluation, and quality control techniques. Interested in finding out more? Contact me at (url removed) or know anyone who would be a good fit? We have a great referral scheme, we offer 300 vouchers for successful referrals. "Our vision at Goodman Masson is to be admired internally and externally for our commitment to equality, diversity and inclusion. Some of our clients, lawfully aim to alleviate disadvantage or under-representation experienced by those with a protected characteristic. We proudly support them and have used the UK Government Equality Act 2010: Quick Start Guide to Using Positive Action in Recruitment and Promotion to inform our advertising and sourcing methods." In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Apr 29, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Apr 29, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Data Delivery Lead Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services. The Data Delivery Lead is responsible for ensuring the successful and timely delivery of data projects and initiatives. You will lead a team of Brown & Brown and third-party data specialists, manage resources, and act as a bridge between technical and business stakeholders The day to day: You will be an experienced leader who specialises in delivering Data Projects using Agile delivery methods. Your primary responsibilities will include: Project Leadership : Overseeing data projects from conception to completion. This includes defining project scope, establishing timelines and budgets, and managing risks. Team Management : Leading and motivating a team of data analysts, engineers, and other specialists. You'll delegate tasks, ensure effective communication, and foster a collaborative work environment. Stakeholder Management : Working closely with business stakeholders to understand their data needs, translate them into technical requirements, and ensure delivered solutions meet their expectations. Resource Management : Optimising the use of data expertise within the team, balancing ongoing tasks with project demands. Project Delivery : Responsible for all aspects of Data Services lifecycle delivery - from concept/inception, engineering in iterations, release to go live, maintenance and operations and eventual retirement of data services. Agile methods to be used wherever possible Data Delivery : Ensuring data is delivered accurately, efficiently, and according to agreed-upon timelines and quality standards. Observability and service delivery metrics to be implemented. Communication & Collaboration : Serving as a central point of contact for all data delivery activities. You'll clearly communicate project progress, roadblocks, and solutions to both technical and non-technical stakeholders. Team Player - Building a highly engaged and effective data services squad, that operates well within and aligns to the wider European Data tribe, and Group Data team. You will leverage and contribute to best practices in data delivery About you: Experience as a Delivery Lead / Scrum Master in data engineering projects Experience within technology software / data engineering Experience delivering multi-source, multi-TB, mission critical data solutions Experience implementing cloud-based data and analytics solutions Experience implementing and operating within robust data governance principles - metadata, discovery, tagging and classification, quality, catalogues, inventory and data lineage The successful candidate will successfully blend excellent leadership with deep technical expertise Deep hands-on experience with the following data delivery tools and methods: Expertise in Project Management methodologies - Agile Experience delivering within Azure Dev Ops, including observability of flow and quality Experience writing business cases and track record of delivering impactful business value through data Familiarity with Data Engineering design patterns and best practice, including data pipelines Experience delivering projects in the Microsoft stack - Azure Data factory, Azure Data Lake Storage, Azure SQL, Azure Cosmos DB, Azure Power Platform, Power BI The rewards: A negotiable basic salary and all the normal benefits you'd expect (Holiday, company pension etc.) A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff A flexible working methodology to enable you to be where you need to be, if you don't need to be in an office then don't, if you want to be in an office your welcome to use one. An environment built around supporting and developing our staff with funding available for relevant professional qualifications.
Apr 29, 2024
Full time
Data Delivery Lead Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services. The Data Delivery Lead is responsible for ensuring the successful and timely delivery of data projects and initiatives. You will lead a team of Brown & Brown and third-party data specialists, manage resources, and act as a bridge between technical and business stakeholders The day to day: You will be an experienced leader who specialises in delivering Data Projects using Agile delivery methods. Your primary responsibilities will include: Project Leadership : Overseeing data projects from conception to completion. This includes defining project scope, establishing timelines and budgets, and managing risks. Team Management : Leading and motivating a team of data analysts, engineers, and other specialists. You'll delegate tasks, ensure effective communication, and foster a collaborative work environment. Stakeholder Management : Working closely with business stakeholders to understand their data needs, translate them into technical requirements, and ensure delivered solutions meet their expectations. Resource Management : Optimising the use of data expertise within the team, balancing ongoing tasks with project demands. Project Delivery : Responsible for all aspects of Data Services lifecycle delivery - from concept/inception, engineering in iterations, release to go live, maintenance and operations and eventual retirement of data services. Agile methods to be used wherever possible Data Delivery : Ensuring data is delivered accurately, efficiently, and according to agreed-upon timelines and quality standards. Observability and service delivery metrics to be implemented. Communication & Collaboration : Serving as a central point of contact for all data delivery activities. You'll clearly communicate project progress, roadblocks, and solutions to both technical and non-technical stakeholders. Team Player - Building a highly engaged and effective data services squad, that operates well within and aligns to the wider European Data tribe, and Group Data team. You will leverage and contribute to best practices in data delivery About you: Experience as a Delivery Lead / Scrum Master in data engineering projects Experience within technology software / data engineering Experience delivering multi-source, multi-TB, mission critical data solutions Experience implementing cloud-based data and analytics solutions Experience implementing and operating within robust data governance principles - metadata, discovery, tagging and classification, quality, catalogues, inventory and data lineage The successful candidate will successfully blend excellent leadership with deep technical expertise Deep hands-on experience with the following data delivery tools and methods: Expertise in Project Management methodologies - Agile Experience delivering within Azure Dev Ops, including observability of flow and quality Experience writing business cases and track record of delivering impactful business value through data Familiarity with Data Engineering design patterns and best practice, including data pipelines Experience delivering projects in the Microsoft stack - Azure Data factory, Azure Data Lake Storage, Azure SQL, Azure Cosmos DB, Azure Power Platform, Power BI The rewards: A negotiable basic salary and all the normal benefits you'd expect (Holiday, company pension etc.) A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff A flexible working methodology to enable you to be where you need to be, if you don't need to be in an office then don't, if you want to be in an office your welcome to use one. An environment built around supporting and developing our staff with funding available for relevant professional qualifications.
About The Role Closing date: 10th May We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. We are strengthening our IT organisation to enhance the provision of IT services to our 2000 staff and many volunteers. The Service Delivery Lead is an exciting new role created to help mature our service framework, drive our service performance and assure continuous improvement. By enabling our staff to work more effectively you will have a direct impact on the lives of those affected by dementia.The role has day to day responsibility for all aspects of IT service quality, including the performance of our Managed Service Provider. You will lead a team of 4 Service Delivery Analysts, providing guidance and direction and nurturing individual careers. You will be an escalation point for user support and play a key role in the acceptance of projects into service. Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we've travelled over the past few years.We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia. About you You are an experienced IT Service Professional, fluent in the application of the ITIL framework across Incident, Problem, Change and related components You have team and people leading experience and are committed to the ongoing development of yourself and colleagues You are improvement driven. You want to provide a better experience for our users and increased opportunity for our staff. You are team focused, collaborative, balanced, able to navigate and deliver to the interests of multiple stakeholder groups including managed service providers and third parties. You are purpose driven. You want to do something that matters to people and has a positive impact on their lives. You want to join an organisation with a strong sense of purpose, and a culture of empowerment and inclusiveness. Person Specification Ability to communicate professionally and respectfully, both verbal and written. Work collaboratively with your and wider teams; be able to prioritise your workload effectively. Strong analytical and interpretation skills. Excellent organisational skills and great attention to detail. Advocate for Alzheimer's Society, demonstrating passion and resilience to make a difference. About Alzheimer's SocietyAt Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Apr 29, 2024
Full time
About The Role Closing date: 10th May We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. We are strengthening our IT organisation to enhance the provision of IT services to our 2000 staff and many volunteers. The Service Delivery Lead is an exciting new role created to help mature our service framework, drive our service performance and assure continuous improvement. By enabling our staff to work more effectively you will have a direct impact on the lives of those affected by dementia.The role has day to day responsibility for all aspects of IT service quality, including the performance of our Managed Service Provider. You will lead a team of 4 Service Delivery Analysts, providing guidance and direction and nurturing individual careers. You will be an escalation point for user support and play a key role in the acceptance of projects into service. Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we've travelled over the past few years.We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia. About you You are an experienced IT Service Professional, fluent in the application of the ITIL framework across Incident, Problem, Change and related components You have team and people leading experience and are committed to the ongoing development of yourself and colleagues You are improvement driven. You want to provide a better experience for our users and increased opportunity for our staff. You are team focused, collaborative, balanced, able to navigate and deliver to the interests of multiple stakeholder groups including managed service providers and third parties. You are purpose driven. You want to do something that matters to people and has a positive impact on their lives. You want to join an organisation with a strong sense of purpose, and a culture of empowerment and inclusiveness. Person Specification Ability to communicate professionally and respectfully, both verbal and written. Work collaboratively with your and wider teams; be able to prioritise your workload effectively. Strong analytical and interpretation skills. Excellent organisational skills and great attention to detail. Advocate for Alzheimer's Society, demonstrating passion and resilience to make a difference. About Alzheimer's SocietyAt Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
6 years+ of credit modelling experience with advanced SAS or SQL. Statistical backgriund with credit modelling experience. IRB experience and advantage but not essential. This role is in the IRB (Internal Rating Based Approach) Model Development Team in Risk Analytics. They are responsible for the design and delivery of predictive credit risk measurement models relating to the Bank's Pillar 1 capital PD, LGD and EAD models. These models are used to determine the level of risk associated with individual borrowers, and drive the determination of the Bank's regulatory capital requirements. The team is currently undertaking a multi-year redevelopment of all IRB models followed by the rollout of new IRB models, which represents a key strategic objective for the bank. The role involves working closely with our colleagues across the Business, Credit Risk and the Chief Data Office. This role reports into the Head of Specialised Lending IRB Model Development, and will play a leading role in the re-development of existing and new IRB models for specialised lending under the banks' IRB rollout plan. You will work alongside teams based in the UK and in Dublin. Summary of role: We're looking for someone who would be interested in: Development of models to support business decision making, risk management and estimation of regulatory capital requirements in line with internal development standards and policies. This includes Probability of Default (PD), Loss Given Default (LGD), Exposure at Default (EAD) models; Managing a team of quantitative analysts Engaging with customer facing Business teams and leading workshops to understand how our analytic outputs can support their decision making. Extracting, transforming, and cleaning the data required for modelling and analysis purposes; Engaging with regulatory bodies as part of the on-going cycle of regulatory review of our models Contributing to the standards, methodologies and toolsets required to perform analytic activities; The key accountabilities/responsibilities are as follows: Predictive model development: Take a leading role in building predictive models that are focussed on impacting core business elements, such as automated decisions, capital requirements and loss expectations; Leadership: Manage a team of quantitative analysts, coaching them in the development of technical skills as well as demonstration of core behavioural competencies; Analysis & investigation: Undertake and guide junior quantitative analysts in various complex data analyses, investigations and/or modelling of business issues to improve the management, services and products of the bank; Digital protection: Access/utilise bank data within the policies and frameworks required by AIB ; Expert advice: Provide specialist advice to the business with an emphasis on the impact and application of risk management requirements; Risk segmentation analysis: Creating segmentations that allow us to better understand the risks present in our lending portfolio and what we can do to better manage the risks; Stakeholder engagement : Work with stakeholders across the Business, Finance and Risk and act as a conduit for delivering solutions to business problems.
Apr 29, 2024
Full time
6 years+ of credit modelling experience with advanced SAS or SQL. Statistical backgriund with credit modelling experience. IRB experience and advantage but not essential. This role is in the IRB (Internal Rating Based Approach) Model Development Team in Risk Analytics. They are responsible for the design and delivery of predictive credit risk measurement models relating to the Bank's Pillar 1 capital PD, LGD and EAD models. These models are used to determine the level of risk associated with individual borrowers, and drive the determination of the Bank's regulatory capital requirements. The team is currently undertaking a multi-year redevelopment of all IRB models followed by the rollout of new IRB models, which represents a key strategic objective for the bank. The role involves working closely with our colleagues across the Business, Credit Risk and the Chief Data Office. This role reports into the Head of Specialised Lending IRB Model Development, and will play a leading role in the re-development of existing and new IRB models for specialised lending under the banks' IRB rollout plan. You will work alongside teams based in the UK and in Dublin. Summary of role: We're looking for someone who would be interested in: Development of models to support business decision making, risk management and estimation of regulatory capital requirements in line with internal development standards and policies. This includes Probability of Default (PD), Loss Given Default (LGD), Exposure at Default (EAD) models; Managing a team of quantitative analysts Engaging with customer facing Business teams and leading workshops to understand how our analytic outputs can support their decision making. Extracting, transforming, and cleaning the data required for modelling and analysis purposes; Engaging with regulatory bodies as part of the on-going cycle of regulatory review of our models Contributing to the standards, methodologies and toolsets required to perform analytic activities; The key accountabilities/responsibilities are as follows: Predictive model development: Take a leading role in building predictive models that are focussed on impacting core business elements, such as automated decisions, capital requirements and loss expectations; Leadership: Manage a team of quantitative analysts, coaching them in the development of technical skills as well as demonstration of core behavioural competencies; Analysis & investigation: Undertake and guide junior quantitative analysts in various complex data analyses, investigations and/or modelling of business issues to improve the management, services and products of the bank; Digital protection: Access/utilise bank data within the policies and frameworks required by AIB ; Expert advice: Provide specialist advice to the business with an emphasis on the impact and application of risk management requirements; Risk segmentation analysis: Creating segmentations that allow us to better understand the risks present in our lending portfolio and what we can do to better manage the risks; Stakeholder engagement : Work with stakeholders across the Business, Finance and Risk and act as a conduit for delivering solutions to business problems.
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Apr 29, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
An opportunity has arisen for a Business Intelligence Manager within our client' s Business Intelligence Team based at their Headquarters in Sheffield. Business Intelligence Manager Contract: Permanent Salary: Grade 9 (£41,418 - £44,428) Hours: Full Time - 37 Hours per week (Flexi Time) Work Pattern: Monday - Friday Location: Headquarters, Sheffield and Remote Working As an experienced Manager, you will provide guidance, professional and technical advice, direction and input across to your team of three Data Quality Analysts and five Business Intelligence Analysts. You will rely on your knowledge and experience to ensure that work is delivered to a high standard and on time. You will also have an excellent working knowledge of SQL & Microsoft Office, particularly Excel, Word and PowerPoint. You will be comfortable presenting and explaining complex data and intelligence, writing reports and procedures, liaising with internal and external stakeholders and managers at all levels to influence others' thinking and to negotiate with them to achieve an outcome. You will be responsible for the delivery of organisational objectives and performance measures in relation to Business Intelligence team. Acting as the subject matter expert in boards and meetings you will provide input as required to give meaning to the data or intelligence presented. You will need experience in delivering training and presentations to individuals and groups, ensuring a level of understanding on how the data is collected and how it is interpreted. With a very good working knowledge of legislation relating to Data protection and GDPR, you will provide data quality oversight for the team, ensuring their reports; performance measures and systems meet these requirements. Closing date for applications is 23:59 Hours on Sunday 12 May 2024. Interviews will be held commencing week commencing Monday 20 May 2024. APPLICATION PROCESS: To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. This employer also operates a generous flexi time attendance scheme. Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme. All applications will be given equal consideration and this employer particularly welcomes applications from individuals from ethnic minority backgrounds, women, those who identify as Lesbian, Gay, Bisexual, Transgender, or Other (LGBT+) or are disabled as these groups are currently underrepresented within our client's workforce. This employer also offers a guaranteed interview scheme in relation to disability. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check or Enhanced DBS check (formerly CRB) if applicable. Our client's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. No agencies please.
Apr 28, 2024
Full time
An opportunity has arisen for a Business Intelligence Manager within our client' s Business Intelligence Team based at their Headquarters in Sheffield. Business Intelligence Manager Contract: Permanent Salary: Grade 9 (£41,418 - £44,428) Hours: Full Time - 37 Hours per week (Flexi Time) Work Pattern: Monday - Friday Location: Headquarters, Sheffield and Remote Working As an experienced Manager, you will provide guidance, professional and technical advice, direction and input across to your team of three Data Quality Analysts and five Business Intelligence Analysts. You will rely on your knowledge and experience to ensure that work is delivered to a high standard and on time. You will also have an excellent working knowledge of SQL & Microsoft Office, particularly Excel, Word and PowerPoint. You will be comfortable presenting and explaining complex data and intelligence, writing reports and procedures, liaising with internal and external stakeholders and managers at all levels to influence others' thinking and to negotiate with them to achieve an outcome. You will be responsible for the delivery of organisational objectives and performance measures in relation to Business Intelligence team. Acting as the subject matter expert in boards and meetings you will provide input as required to give meaning to the data or intelligence presented. You will need experience in delivering training and presentations to individuals and groups, ensuring a level of understanding on how the data is collected and how it is interpreted. With a very good working knowledge of legislation relating to Data protection and GDPR, you will provide data quality oversight for the team, ensuring their reports; performance measures and systems meet these requirements. Closing date for applications is 23:59 Hours on Sunday 12 May 2024. Interviews will be held commencing week commencing Monday 20 May 2024. APPLICATION PROCESS: To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. This employer also operates a generous flexi time attendance scheme. Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme. All applications will be given equal consideration and this employer particularly welcomes applications from individuals from ethnic minority backgrounds, women, those who identify as Lesbian, Gay, Bisexual, Transgender, or Other (LGBT+) or are disabled as these groups are currently underrepresented within our client's workforce. This employer also offers a guaranteed interview scheme in relation to disability. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check or Enhanced DBS check (formerly CRB) if applicable. Our client's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. No agencies please.
Job Title - Technical Business AnalystSalary - £35,000 to £45,000Location - Emerson's Green, BristolWorking Hours - Permanent, Full Time 37 hrs per week 09:00 - 17:00 (early finish on Friday)We operate hybrid working with a minimum of 3 days in the office each week, however, a candidate that prefers to be in the office full time is very desirable.The CompanyWorking for a vibrant, diverse and inclusive international Software firm who very much focus on the wellbeing of their staff, our client is a growing leading provider of Infrastructure Asset Management software in the UK and to users worldwide.The RoleWorking with the wider team, this role will be responsible for ensuring the successful delivery of high-quality software solutions to new and existing clients to meet client requirements. This role involves understanding client business objectives, processes, and requirements, and translating these into technical specifications that the Business Development Team and Developers can deliver against.Key Responsibilitieso Collaborate with client users and conduct research to gather and analyse requirements, including prioritisation.o Create detailed requirement specifications/ User stories and supporting documentation.o Liaise with Business Development and software developers to assess options, clarify concerns and agree solution designs.o Manage change requests and evaluate their impact on existing features and requirements.o Support testing addressing queries that arise during the testing process and carrying out functional testing against storieso Implement customer requirements by creating tables, columns, forms and workflow in our application (similar to designing a MS Access application)o Adhere to best working practices as defined in ISO and company Policies.o Any other task as directed by the Line Manager.Role CriteriaEssentialo Proven eligibility to work in the UK.o Minimum HND or NVQ Level 3/4 in a science based subject.o A Level Maths, or similaro A Level English, or similar, with good grammar and attention to detail.o A degree in Computer Science or equivalent.Skills and Expertiseo Ability to confidently communicate technical/non-technical issues with clients.o Experience in capturing client requirements and generating quality User stories.o Logical and Analytical mindset to understand business needs and translate to technical solution.o Knowledge of testing principles/concepts/ techniques.o Familarity with Relational Database designo Experience with JIRA or Similar software.o Agile PM experienceo SSADM Practitioner or equivalent.Previous experience/ knowledgeo Proven experience as Business Analyst in Software Sector or as Technical Business Analyst.o Ability to accurately specify client technical requirements for Development Team.o Experience troubleshooting technical issues or documenting for Dev Team to resolve.o Testing across Microsoft Windows, Web, iOS and Android Platforms.o Working knowledge of programming and/or query language.o Previous experience working with ISO (9001 & 27001) would be advantageous.Minimum of 3 years experience in a similar role.Special attributeso Ability to self-motivate and self-manage working both independently and within the wider Business Dev Team.Personal Qualitieso Team Player who enjoys working in a dynamic, fast-paced environment.o Ability to multi-task, prioritise & keep calm.Salary & Benefits" Up to £45,000 per annum (depending on experience)" Holiday entitlement increases with service" Annual Pay Review" Annual Bonus" Pension Scheme" Training opportunities" Plus, Many More!If you are interested please click APPLY
Apr 28, 2024
Full time
Job Title - Technical Business AnalystSalary - £35,000 to £45,000Location - Emerson's Green, BristolWorking Hours - Permanent, Full Time 37 hrs per week 09:00 - 17:00 (early finish on Friday)We operate hybrid working with a minimum of 3 days in the office each week, however, a candidate that prefers to be in the office full time is very desirable.The CompanyWorking for a vibrant, diverse and inclusive international Software firm who very much focus on the wellbeing of their staff, our client is a growing leading provider of Infrastructure Asset Management software in the UK and to users worldwide.The RoleWorking with the wider team, this role will be responsible for ensuring the successful delivery of high-quality software solutions to new and existing clients to meet client requirements. This role involves understanding client business objectives, processes, and requirements, and translating these into technical specifications that the Business Development Team and Developers can deliver against.Key Responsibilitieso Collaborate with client users and conduct research to gather and analyse requirements, including prioritisation.o Create detailed requirement specifications/ User stories and supporting documentation.o Liaise with Business Development and software developers to assess options, clarify concerns and agree solution designs.o Manage change requests and evaluate their impact on existing features and requirements.o Support testing addressing queries that arise during the testing process and carrying out functional testing against storieso Implement customer requirements by creating tables, columns, forms and workflow in our application (similar to designing a MS Access application)o Adhere to best working practices as defined in ISO and company Policies.o Any other task as directed by the Line Manager.Role CriteriaEssentialo Proven eligibility to work in the UK.o Minimum HND or NVQ Level 3/4 in a science based subject.o A Level Maths, or similaro A Level English, or similar, with good grammar and attention to detail.o A degree in Computer Science or equivalent.Skills and Expertiseo Ability to confidently communicate technical/non-technical issues with clients.o Experience in capturing client requirements and generating quality User stories.o Logical and Analytical mindset to understand business needs and translate to technical solution.o Knowledge of testing principles/concepts/ techniques.o Familarity with Relational Database designo Experience with JIRA or Similar software.o Agile PM experienceo SSADM Practitioner or equivalent.Previous experience/ knowledgeo Proven experience as Business Analyst in Software Sector or as Technical Business Analyst.o Ability to accurately specify client technical requirements for Development Team.o Experience troubleshooting technical issues or documenting for Dev Team to resolve.o Testing across Microsoft Windows, Web, iOS and Android Platforms.o Working knowledge of programming and/or query language.o Previous experience working with ISO (9001 & 27001) would be advantageous.Minimum of 3 years experience in a similar role.Special attributeso Ability to self-motivate and self-manage working both independently and within the wider Business Dev Team.Personal Qualitieso Team Player who enjoys working in a dynamic, fast-paced environment.o Ability to multi-task, prioritise & keep calm.Salary & Benefits" Up to £45,000 per annum (depending on experience)" Holiday entitlement increases with service" Annual Pay Review" Annual Bonus" Pension Scheme" Training opportunities" Plus, Many More!If you are interested please click APPLY
MTrec Recruitment
Newcastle Upon Tyne, Tyne And Wear
The rewards and benefits on offer: You will have the opportunity to work for one of the UK's leading organisations in their field. Immediate start dates available. Hybrid and home working available. A highly competitive basic salary Great office culture- you will work as part of a truly diverse and professional team. Monday-Friday office hours. Long term contract opportunity. Mtrec's new client opportunity: Mtrec recruitment have partnered with our prestigious and long-standing client in their search for an experienced project manager. The company are undertaking a project which will see heavy investments in their network technology and are looking to overhaul their entire site. They are ideally located in Newcastle city centre and have good access to public transport links around the northeast. If you meet the person specification below, apply now for an immediate response! The Job you will do: Collaborate with business analysts to facilitate engagement with company business partners and stakeholders, including building managers, key academics, and relevant parties, to elicit and document end-user requirements. Coordinate and schedule engagement and requirements meetings, ensuring effective communication and participation from all stakeholders. Support the business analyst in documenting requirements according to the agreed format, ensuring accuracy and completeness. Develop implementation and contingency plans for each site building under the guidance of the network project manager, ensuring alignment with project objectives and timelines. Chair engagement and requirements meetings, leading discussions and ensuring productive outcomes. Create and maintain project schedules, ensuring timely completion of documentation and deliverables. Ensure that all documentation produced is comprehensive, clear, and aligns with project objectives and requirements. Collaborate with the network project manager to integrate the engagement and requirements work package into the main network transformation project plan. Take ownership of the planning process, identifying dependencies, risks, and mitigation strategies to ensure successful project execution. Proactively communicate with stakeholders, keeping them informed of project progress, changes, and potential impacts. Adhere to project management best practices and methodologies, ensuring adherence to quality standards and compliance requirements. Continuously monitor and evaluate project performance, identifying opportunities for improvement and implementing necessary adjustments. Foster a collaborative and inclusive project environment, promoting teamwork, transparency, and accountability among project team members. Provide regular updates and reports to project stakeholders, highlighting achievements, challenges, and upcoming milestones. Demonstrate strong leadership and decision-making skills, effectively managing conflicts, resolving issues, and driving project success. About you: Excellent communication and stakeholder management skills Solid project management skills and an understanding of a known delivery mechanism i.e. Prince, Agile etc, ideally Agile Experience of both traditional Waterfall and Agile project methodologies Some recent history of project delivery, either as a supporting PM or primary Able to use MS Project and or Jira Excellent planning and coordination skills Able to work on site a minimum of 3 days per week Broad IT domain experience Experience of delivering relevant projects in technology service organisations Experience of working within or with the Higher Education sector Experience of delivering cyber security related projects Experience with IT infrastructure delivery
Apr 28, 2024
Full time
The rewards and benefits on offer: You will have the opportunity to work for one of the UK's leading organisations in their field. Immediate start dates available. Hybrid and home working available. A highly competitive basic salary Great office culture- you will work as part of a truly diverse and professional team. Monday-Friday office hours. Long term contract opportunity. Mtrec's new client opportunity: Mtrec recruitment have partnered with our prestigious and long-standing client in their search for an experienced project manager. The company are undertaking a project which will see heavy investments in their network technology and are looking to overhaul their entire site. They are ideally located in Newcastle city centre and have good access to public transport links around the northeast. If you meet the person specification below, apply now for an immediate response! The Job you will do: Collaborate with business analysts to facilitate engagement with company business partners and stakeholders, including building managers, key academics, and relevant parties, to elicit and document end-user requirements. Coordinate and schedule engagement and requirements meetings, ensuring effective communication and participation from all stakeholders. Support the business analyst in documenting requirements according to the agreed format, ensuring accuracy and completeness. Develop implementation and contingency plans for each site building under the guidance of the network project manager, ensuring alignment with project objectives and timelines. Chair engagement and requirements meetings, leading discussions and ensuring productive outcomes. Create and maintain project schedules, ensuring timely completion of documentation and deliverables. Ensure that all documentation produced is comprehensive, clear, and aligns with project objectives and requirements. Collaborate with the network project manager to integrate the engagement and requirements work package into the main network transformation project plan. Take ownership of the planning process, identifying dependencies, risks, and mitigation strategies to ensure successful project execution. Proactively communicate with stakeholders, keeping them informed of project progress, changes, and potential impacts. Adhere to project management best practices and methodologies, ensuring adherence to quality standards and compliance requirements. Continuously monitor and evaluate project performance, identifying opportunities for improvement and implementing necessary adjustments. Foster a collaborative and inclusive project environment, promoting teamwork, transparency, and accountability among project team members. Provide regular updates and reports to project stakeholders, highlighting achievements, challenges, and upcoming milestones. Demonstrate strong leadership and decision-making skills, effectively managing conflicts, resolving issues, and driving project success. About you: Excellent communication and stakeholder management skills Solid project management skills and an understanding of a known delivery mechanism i.e. Prince, Agile etc, ideally Agile Experience of both traditional Waterfall and Agile project methodologies Some recent history of project delivery, either as a supporting PM or primary Able to use MS Project and or Jira Excellent planning and coordination skills Able to work on site a minimum of 3 days per week Broad IT domain experience Experience of delivering relevant projects in technology service organisations Experience of working within or with the Higher Education sector Experience of delivering cyber security related projects Experience with IT infrastructure delivery
As a Senior Data Scientist, the candidate will work closely with Product and Engineering teams and will play a significant role in team responsible for building the AI and Analytics capabilities that power the Insurwave platform. The team is self-sufficient and fully responsible for design, development, testing, delivery, and support of the solutions. The candidate will be working across the full ML development lifecycle: data wrangling, model build, model evaluation, model deployment and model monitoring. The candidate will actively participate in these processes and will be leading and making technology and design decisions. The candidate will build solutions aligned with company-wide rules of engagement and standards and will work closely with Head of Data and AI to improve them when needed. The candidate will support team members growth and promote an open, learning culture. Responsibilities Lead and manage complex data science projects from conception to deployment, including defining project scope, timelines, and deliverables. Build high-performing AI/ML models that meet business-defined performance metrics, ensuring scalability, efficiency, and reliability. Develop and deploy production-ready data science code and models using fully automated processes, including Continuous Integration/Continuous Deployment (CI/CD) and testing frameworks. Continuously improve the performance, security, architecture, and maintainability of owned services through iterative development and optimization. Work closely with data analysts, data engineers, data scientists, and other business areas to ensure solutions are aligned with requirements, delivered according to plans, and developed to expected quality and security standards. Work closely with AI product manager to review model monitoring reports and analyse datasets in order to inform model improvement needs. Provide technical leadership and mentorship to junior data scientists, fostering a culture of learning, collaboration, and continuous improvement. Ensure the team adheres to defined best practices, standards, and processes, promoting excellence in technical execution and project delivery. Stay current with the latest advancements in data science and machine learning research and propose innovative solutions to address business challenges. Insurwave is where insurance buyers consolidate and visualise their data to understand their risk and make smarter transfer decisions. Our platform offers an integrated insurance management experience, from collecting and consolidating risk data to its distribution to all parties involved, keeping everyone in the insurance value chain connected and up-to-date. In one place, companies buying and selling risk can harness insightful data, view business exposure changes in real-time and automate time-consuming tasks to focus on what they do best. We are looking forward to hearing from you! Thank you for your interest in Insurwave. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to Please add all mandatory information with a to send your application.
Apr 28, 2024
Full time
As a Senior Data Scientist, the candidate will work closely with Product and Engineering teams and will play a significant role in team responsible for building the AI and Analytics capabilities that power the Insurwave platform. The team is self-sufficient and fully responsible for design, development, testing, delivery, and support of the solutions. The candidate will be working across the full ML development lifecycle: data wrangling, model build, model evaluation, model deployment and model monitoring. The candidate will actively participate in these processes and will be leading and making technology and design decisions. The candidate will build solutions aligned with company-wide rules of engagement and standards and will work closely with Head of Data and AI to improve them when needed. The candidate will support team members growth and promote an open, learning culture. Responsibilities Lead and manage complex data science projects from conception to deployment, including defining project scope, timelines, and deliverables. Build high-performing AI/ML models that meet business-defined performance metrics, ensuring scalability, efficiency, and reliability. Develop and deploy production-ready data science code and models using fully automated processes, including Continuous Integration/Continuous Deployment (CI/CD) and testing frameworks. Continuously improve the performance, security, architecture, and maintainability of owned services through iterative development and optimization. Work closely with data analysts, data engineers, data scientists, and other business areas to ensure solutions are aligned with requirements, delivered according to plans, and developed to expected quality and security standards. Work closely with AI product manager to review model monitoring reports and analyse datasets in order to inform model improvement needs. Provide technical leadership and mentorship to junior data scientists, fostering a culture of learning, collaboration, and continuous improvement. Ensure the team adheres to defined best practices, standards, and processes, promoting excellence in technical execution and project delivery. Stay current with the latest advancements in data science and machine learning research and propose innovative solutions to address business challenges. Insurwave is where insurance buyers consolidate and visualise their data to understand their risk and make smarter transfer decisions. Our platform offers an integrated insurance management experience, from collecting and consolidating risk data to its distribution to all parties involved, keeping everyone in the insurance value chain connected and up-to-date. In one place, companies buying and selling risk can harness insightful data, view business exposure changes in real-time and automate time-consuming tasks to focus on what they do best. We are looking forward to hearing from you! Thank you for your interest in Insurwave. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to Please add all mandatory information with a to send your application.
Salesforce Developer This is a fantastic opportunity for a Salesforce Developer who is looking to step up and take on more responsibility.This dynamic organisation are a leading professional membership body. They are about to kick off a major Salesforce re-implementation programme and need a Salesforce Developer to join their in-house Salesforce team.In this exciting role, you will become the go-to technical specialist, leading the ongoing development of the Salesforce platform, driving projects, improving processes, advising stakeholders and providing support to the 3rd party implementation partner. Take ownership, oversee and lead on Salesforce development and support Set technical standards and guidelines for Salesforce, coaching developers on reusability and best practices. Collaborate with the team and end users in identifying possible enhancements and bugs Work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. You will also mentor, and coach a Junior Salesforce Developer and Salesforce Administrator. This role is perfect for a hands-on Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a driven Salesforce Developer with a broad range of skills spanning hands-on development as well as knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc. Strong Salesforce customisation and configuration experience (across 1 or more of Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Exposure to integration with knowledge of REST, SOAP APIs, oAuth and Single Sign-On Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc An understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Alongside these skills, you should be a strong communicator and able to work confidently with stakeholders of all levels. You will hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer).This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary of up to £60,000 is on offer as well as an excellent benefits package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym and other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills and step up into a Senior role, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Apr 28, 2024
Full time
Salesforce Developer This is a fantastic opportunity for a Salesforce Developer who is looking to step up and take on more responsibility.This dynamic organisation are a leading professional membership body. They are about to kick off a major Salesforce re-implementation programme and need a Salesforce Developer to join their in-house Salesforce team.In this exciting role, you will become the go-to technical specialist, leading the ongoing development of the Salesforce platform, driving projects, improving processes, advising stakeholders and providing support to the 3rd party implementation partner. Take ownership, oversee and lead on Salesforce development and support Set technical standards and guidelines for Salesforce, coaching developers on reusability and best practices. Collaborate with the team and end users in identifying possible enhancements and bugs Work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. You will also mentor, and coach a Junior Salesforce Developer and Salesforce Administrator. This role is perfect for a hands-on Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a driven Salesforce Developer with a broad range of skills spanning hands-on development as well as knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc. Strong Salesforce customisation and configuration experience (across 1 or more of Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Exposure to integration with knowledge of REST, SOAP APIs, oAuth and Single Sign-On Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc An understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Alongside these skills, you should be a strong communicator and able to work confidently with stakeholders of all levels. You will hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer).This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary of up to £60,000 is on offer as well as an excellent benefits package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym and other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills and step up into a Senior role, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.