The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Salary 55,000 - 85,000 GBP per year Requirements: Proven track record implementing business solutions on SAP S/4HANA, SAP ERP or SAP IBP - Expert knowledge in dedicated SAP Line-of-Business in terms of standard functionalities, customization and integration with down-/upstream-processes - Strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay) - Experience with tools such as Jira, Confluence or Miro - Work experience in related industry in an international environment - Fluent in English speaking and writing Responsibilities: Provide leadership and guidance for business users on the journey to SAP S/4HANA and monitor costs for projects, services and operations - Delivery of solutions to support business strategy and business outcome and design and implement SAP solutions serving internal and external stakeholders around the globe - Analyze business requirements and provide reliable and sustainable solutions - Manage and control the scope of work with external partners and support and guide business users to create and execute test cases - Create and ensure proper solution documentation, operating procedures and process documentation and ensure a stable and secure system environment - Be up to date with latest developments and advancements in SAP applications - Close collaboration with further IT roles to continuously improve business solutions and service provisioning Technologies: - AWS - SAP - SAP PM - SAP QM More: We are a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Our smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, we are uniquely positioned to empower our customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Zurich, Switzerland, our company is globally present with offices in Europe, Asia, and the USA. () As SAP Business Analyst, you do have the great opportunity to join us on our journey to SAP S/4HANA right from the beginning. You will design, implement, and operate the future enterprise landscape based on SAP S/4HANA thanks to your strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay, Management Materials). With your hands-on approach, you will serve business users end-to-end- and take care of solution implementation, operational support, testing, training, and documentation. A strong can-do mentality and strategic mind-set are crucial to achieving goals. You will also collaborate with a wide range of stakeholders and are ambitious to grow with the team duringthe transition towards an intelligent enterprise. Your interpersonal skills, the ability to communicate with senior stakeholders, peers, and excellent problem-solving and conceptual skills will make you successful in the role.
Mar 29, 2024
Full time
Salary 55,000 - 85,000 GBP per year Requirements: Proven track record implementing business solutions on SAP S/4HANA, SAP ERP or SAP IBP - Expert knowledge in dedicated SAP Line-of-Business in terms of standard functionalities, customization and integration with down-/upstream-processes - Strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay) - Experience with tools such as Jira, Confluence or Miro - Work experience in related industry in an international environment - Fluent in English speaking and writing Responsibilities: Provide leadership and guidance for business users on the journey to SAP S/4HANA and monitor costs for projects, services and operations - Delivery of solutions to support business strategy and business outcome and design and implement SAP solutions serving internal and external stakeholders around the globe - Analyze business requirements and provide reliable and sustainable solutions - Manage and control the scope of work with external partners and support and guide business users to create and execute test cases - Create and ensure proper solution documentation, operating procedures and process documentation and ensure a stable and secure system environment - Be up to date with latest developments and advancements in SAP applications - Close collaboration with further IT roles to continuously improve business solutions and service provisioning Technologies: - AWS - SAP - SAP PM - SAP QM More: We are a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Our smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, we are uniquely positioned to empower our customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Zurich, Switzerland, our company is globally present with offices in Europe, Asia, and the USA. () As SAP Business Analyst, you do have the great opportunity to join us on our journey to SAP S/4HANA right from the beginning. You will design, implement, and operate the future enterprise landscape based on SAP S/4HANA thanks to your strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay, Management Materials). With your hands-on approach, you will serve business users end-to-end- and take care of solution implementation, operational support, testing, training, and documentation. A strong can-do mentality and strategic mind-set are crucial to achieving goals. You will also collaborate with a wide range of stakeholders and are ambitious to grow with the team duringthe transition towards an intelligent enterprise. Your interpersonal skills, the ability to communicate with senior stakeholders, peers, and excellent problem-solving and conceptual skills will make you successful in the role.
About us Avencia is the first recruitment outsourcing provider dedicated to serving the Insurance industry. We help Hiring Managers, HR Directors, Procurement Leads and Heads of Resourcing get more from their transformational journey through personalised Recruitment Process Outsourcing (RPO), Managed Service Programme (MSP) and Contingent Workforce solutions. The role Business Support Services (BSS) is our Manchester based Shared Services Centre and responsible for enabling our Client Services Teams to provide service excellence. As a result of growing the services that we provide our Clients, we have a new opportunity for a BI Analyst to join BSS. As part of a team of two you'll be responsible for providing insight and analytics across the business via the creation and enhancement of dashboards and reports. This will include weekly, monthly, quarterly and annual MI & BI reporting and RPO and MSP board packs to our Clients. In collaboration with the BI Manager you'll be expected to improve the efficiency and quality of the data visualisations we produce and a key aspect of your role will be to conduct analytical reviews of our recruitment data and external data to develop market insights When onboarding a new Client or service you'll be expected to lead the entire development life cycle from requirements capture, design ,data extraction, data modelling, report creation, deployment and testing. Key accountabilities Building, enhancing and maintaining tools, reporting and dashboards both in Excel, PPT and Power BI or other business intelligence tools Extract, validate and cleanse data from multiple source systems and perform data cleansing, transformation, exploration, analysis and visualisations for relevant Client & Client Services stakeholders Identification of opportunities to design, build, test and deploy new BI solutions that will add value and enhance the services already provided Deliver improvements in data quality, database and reporting efficiency Diagnose root cause for complex data errors and recommend and create solutions Producing ad-hoc and cyclical business reports to influence business decisions Stakeholder management and project delivery Skills & experience You'll have experience of extracting data and building BI dashboards from SaaS based HRIS and or ATS/VMS/CRM systems You'll have a passion for data, storytelling and a proven understanding of how it can be used to analyse performance and provide opportunity PowerBI or visualisation software and Advanced Excel (Macros, VBA, PowerQuery) Reviewing, analysing and manipulating data to present clear and concise management information reports Experience working with incidents, service requests, changes and problems. You'll combine a customer service outlook with a keen interest in systems and analytical approach to solving problems logically You'll need excellent organisational, stakeholder and time management skills Delivering a best-in-class customer service experience to clients and internal stakeholders and colleagues Being an SME for Key Business Metrics and logic used across the business for performance analytics You will be comfortable working autonomously Other The opportunity to join a maturing business with the security of a long-established parent company. Avencia is armed with a clear vision for expansion so if you're excited by a role that places you at the heart of our business and our clients - this is the role for you. In return, you'll receive a competitive salary and bonus, full systems training, a wellbeing support programme and numerous other benefits. Our preference is for the role to be based in Manchester but we will consider remote workers with reasonably frequent travel to Manchester.
Mar 29, 2024
Full time
About us Avencia is the first recruitment outsourcing provider dedicated to serving the Insurance industry. We help Hiring Managers, HR Directors, Procurement Leads and Heads of Resourcing get more from their transformational journey through personalised Recruitment Process Outsourcing (RPO), Managed Service Programme (MSP) and Contingent Workforce solutions. The role Business Support Services (BSS) is our Manchester based Shared Services Centre and responsible for enabling our Client Services Teams to provide service excellence. As a result of growing the services that we provide our Clients, we have a new opportunity for a BI Analyst to join BSS. As part of a team of two you'll be responsible for providing insight and analytics across the business via the creation and enhancement of dashboards and reports. This will include weekly, monthly, quarterly and annual MI & BI reporting and RPO and MSP board packs to our Clients. In collaboration with the BI Manager you'll be expected to improve the efficiency and quality of the data visualisations we produce and a key aspect of your role will be to conduct analytical reviews of our recruitment data and external data to develop market insights When onboarding a new Client or service you'll be expected to lead the entire development life cycle from requirements capture, design ,data extraction, data modelling, report creation, deployment and testing. Key accountabilities Building, enhancing and maintaining tools, reporting and dashboards both in Excel, PPT and Power BI or other business intelligence tools Extract, validate and cleanse data from multiple source systems and perform data cleansing, transformation, exploration, analysis and visualisations for relevant Client & Client Services stakeholders Identification of opportunities to design, build, test and deploy new BI solutions that will add value and enhance the services already provided Deliver improvements in data quality, database and reporting efficiency Diagnose root cause for complex data errors and recommend and create solutions Producing ad-hoc and cyclical business reports to influence business decisions Stakeholder management and project delivery Skills & experience You'll have experience of extracting data and building BI dashboards from SaaS based HRIS and or ATS/VMS/CRM systems You'll have a passion for data, storytelling and a proven understanding of how it can be used to analyse performance and provide opportunity PowerBI or visualisation software and Advanced Excel (Macros, VBA, PowerQuery) Reviewing, analysing and manipulating data to present clear and concise management information reports Experience working with incidents, service requests, changes and problems. You'll combine a customer service outlook with a keen interest in systems and analytical approach to solving problems logically You'll need excellent organisational, stakeholder and time management skills Delivering a best-in-class customer service experience to clients and internal stakeholders and colleagues Being an SME for Key Business Metrics and logic used across the business for performance analytics You will be comfortable working autonomously Other The opportunity to join a maturing business with the security of a long-established parent company. Avencia is armed with a clear vision for expansion so if you're excited by a role that places you at the heart of our business and our clients - this is the role for you. In return, you'll receive a competitive salary and bonus, full systems training, a wellbeing support programme and numerous other benefits. Our preference is for the role to be based in Manchester but we will consider remote workers with reasonably frequent travel to Manchester.
WHSmith Graduate Programme 24-month programme starting September 2024Location: Swindon Are you ready to kick start a retail career in an innovative and international business? Look no further than WHSmith's Retail Head Office Graduate Programme What you'll do: Currently the technology department is undergoing a transformation both internally in the team and the IT systems that are being developed and supported, therefore it would be an ideal opportunity for a new graduate with new ideas to join the team and be part of the journey. You will be working across all four areas: Service Department - Understanding all of the IT systems that the team support on behalf of the business, working with multiple 3rd party suppliers. Architecture - to understand the technology architecture, enabling the business to operate successfully. Delivery - undertake a business analyst/project manager role, understanding how change takes place in the technology department. PMO and additional areas - undertake PMO analyst role supporting the wider department, and/or individual programs e.g. Transformation. What's in it for you? You'll be joining an International business with ambitious growth plans. You might be learning the ropes - but you'll still have responsibility as you learn crucial project management skills. Expect to deliver 'real work' contributing to a wider team. Rest assured that you'll get support and plenty of on-the-job training. And when the program is up? You'll still have our support. We'll give you a 'Sponsor' to guide your ongoing career progression. Want more? You'll also receive a range of flexible benefits, from staff discounts to 24 days' holiday (and the option to buy more). Plus, a pension, your birthday off and an early finish on Fridays. Perhaps most importantly, we'll welcome your drive and smart ideas. In our business, fresh thinking can take you anywhere -start your career journey with us today! Who we're looking for: At WHSmith, results and performance are key. You need to be self-motivated and highly commercial with strong numerical and analytical skills. You will have a minimum 2:2 Honours Degree (or be on track to achieve a 2:2). But what will really count is an entrepreneurial approach. Wherever you join and in whichever function, where you go from there is up to you. Choose your direction and develop your interests, and we'll give you the support to progress. You will need to be flexible to travel between our London and Swindon Support Centres where our teams are based. We are holding Assessment Centre on the 27th March 2024 in London, so we advise you apply as soon as possible! About us WHSmith is a leading, global travel retailer for the world's travelling customer. Since 1792, we're proud to have grown and evolved into a globally recognised brand, and we're proud to be that air of familiarity people love and trust on their journey. Today, we have more than 1,700 stores in over 30 countries across the globe, serving millions of customers every year. In the UK, you'll find us at airports, railway stations, hospitals, motorway service areas and of course on the High Street. Making our customers' journeys easier is our passion. Whether they're travelling by air, by foot, by road or by train, we are there for them. As a diverse group of over twelve thousand colleagues, our people and our customers are at the heart of everything we do. And we know to succeed on our own journey, we need the best people.
Mar 29, 2024
Full time
WHSmith Graduate Programme 24-month programme starting September 2024Location: Swindon Are you ready to kick start a retail career in an innovative and international business? Look no further than WHSmith's Retail Head Office Graduate Programme What you'll do: Currently the technology department is undergoing a transformation both internally in the team and the IT systems that are being developed and supported, therefore it would be an ideal opportunity for a new graduate with new ideas to join the team and be part of the journey. You will be working across all four areas: Service Department - Understanding all of the IT systems that the team support on behalf of the business, working with multiple 3rd party suppliers. Architecture - to understand the technology architecture, enabling the business to operate successfully. Delivery - undertake a business analyst/project manager role, understanding how change takes place in the technology department. PMO and additional areas - undertake PMO analyst role supporting the wider department, and/or individual programs e.g. Transformation. What's in it for you? You'll be joining an International business with ambitious growth plans. You might be learning the ropes - but you'll still have responsibility as you learn crucial project management skills. Expect to deliver 'real work' contributing to a wider team. Rest assured that you'll get support and plenty of on-the-job training. And when the program is up? You'll still have our support. We'll give you a 'Sponsor' to guide your ongoing career progression. Want more? You'll also receive a range of flexible benefits, from staff discounts to 24 days' holiday (and the option to buy more). Plus, a pension, your birthday off and an early finish on Fridays. Perhaps most importantly, we'll welcome your drive and smart ideas. In our business, fresh thinking can take you anywhere -start your career journey with us today! Who we're looking for: At WHSmith, results and performance are key. You need to be self-motivated and highly commercial with strong numerical and analytical skills. You will have a minimum 2:2 Honours Degree (or be on track to achieve a 2:2). But what will really count is an entrepreneurial approach. Wherever you join and in whichever function, where you go from there is up to you. Choose your direction and develop your interests, and we'll give you the support to progress. You will need to be flexible to travel between our London and Swindon Support Centres where our teams are based. We are holding Assessment Centre on the 27th March 2024 in London, so we advise you apply as soon as possible! About us WHSmith is a leading, global travel retailer for the world's travelling customer. Since 1792, we're proud to have grown and evolved into a globally recognised brand, and we're proud to be that air of familiarity people love and trust on their journey. Today, we have more than 1,700 stores in over 30 countries across the globe, serving millions of customers every year. In the UK, you'll find us at airports, railway stations, hospitals, motorway service areas and of course on the High Street. Making our customers' journeys easier is our passion. Whether they're travelling by air, by foot, by road or by train, we are there for them. As a diverse group of over twelve thousand colleagues, our people and our customers are at the heart of everything we do. And we know to succeed on our own journey, we need the best people.
Software Delivery Manager Manchester: £65,000 - £75,000 + Excellent Benefits Permanent Hybrid Closing date for applications is 31st March 2024 Are you an experienced Software Delivery Manager with an outcome-focused approach? Would like to use your skills to contribute in an organisation that has a positive impact on people's lives? Landscape We are seeking two experienced Software Delivery Managers to join our Assessment Technology group in Manchester. The group is responsible for the Microsoft-aligned operational systems that deliver over 3 million GCSE and A-level results annually. It includes the software product covering the full lifecycle of exams series delivery from entry to post-results services, as well as our Integration product built on Azure Integration Services which ensures data can be exchanged securely and reliably between all AQA systems and 3rd parties. The Software Delivery Managers will work closely with Product Owners, Business Analysts, Developers, Test Analysts, and other roles, both internally and from suppliers, who are responsible for the delivery of planned change and support for these strategic software products. Desirable Experience Excellent experience of software delivery in a variety of agile / lean and scaled agile delivery structures, with an outcome-focused approach. Demonstrable technical knowledge to be able to create, drive, innovate and assess technical solutions across a wide range of software technologies, processes and platforms. Structured thinking approach, able to lead groups of people to break down and resolve complex and ambiguous problems in time-pressured environments, recognising and balancing technical against operational and commercial factors. Experience delivering in high-stakes and regulated environments. High level of curiosity, with a genuine passion for finding and implementing innovative solutions for business problems through technology. Passion for continuous improvement in practice, to increase delivery quality, reliability, and dependability. What's in it for you: At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week Excellent contributory pension (6% - 11.5% dependent on employee contribution) Life assurance, BUPA PMI and Health Cash Plan Enhanced maternity/paternity scheme What next? If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early.
Mar 29, 2024
Full time
Software Delivery Manager Manchester: £65,000 - £75,000 + Excellent Benefits Permanent Hybrid Closing date for applications is 31st March 2024 Are you an experienced Software Delivery Manager with an outcome-focused approach? Would like to use your skills to contribute in an organisation that has a positive impact on people's lives? Landscape We are seeking two experienced Software Delivery Managers to join our Assessment Technology group in Manchester. The group is responsible for the Microsoft-aligned operational systems that deliver over 3 million GCSE and A-level results annually. It includes the software product covering the full lifecycle of exams series delivery from entry to post-results services, as well as our Integration product built on Azure Integration Services which ensures data can be exchanged securely and reliably between all AQA systems and 3rd parties. The Software Delivery Managers will work closely with Product Owners, Business Analysts, Developers, Test Analysts, and other roles, both internally and from suppliers, who are responsible for the delivery of planned change and support for these strategic software products. Desirable Experience Excellent experience of software delivery in a variety of agile / lean and scaled agile delivery structures, with an outcome-focused approach. Demonstrable technical knowledge to be able to create, drive, innovate and assess technical solutions across a wide range of software technologies, processes and platforms. Structured thinking approach, able to lead groups of people to break down and resolve complex and ambiguous problems in time-pressured environments, recognising and balancing technical against operational and commercial factors. Experience delivering in high-stakes and regulated environments. High level of curiosity, with a genuine passion for finding and implementing innovative solutions for business problems through technology. Passion for continuous improvement in practice, to increase delivery quality, reliability, and dependability. What's in it for you: At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week Excellent contributory pension (6% - 11.5% dependent on employee contribution) Life assurance, BUPA PMI and Health Cash Plan Enhanced maternity/paternity scheme What next? If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early.
Senior Business Intelligence Officer London, SW9 About Us Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.We are currently seeking a Senior Business Intelligence Officer to join us on a full-time, permanent basis. The Benefits - Salary of £45,000 per annum- 27 days' annual leave (pro rata)- Attractive pension scheme- Perkbox- Buying and selling annual leave- Health Shield- Season Ticket loan- Subsidised gym membership- Course FundingIf you are a talented professional with experience of leading change within an IT environment and a background in building performance management and KPI frameworks, this is an incredible opportunity to grow and develop with our transformative charity.In this challenging yet fulfilling role, you'll have the chance to act as a catalyst for positive change, allowing us to improve our efficiency and continue our transformative work.By developing a career in the charity sector, you'll discover a superb benefits package that is complimented by the knowledge that your expertise will enable us to support more women to rebuild their lives and get back on their feet.So, if you want to catalyse a fairer, better world, then apply today. The Role As a Senior Business Intelligence Officer, you will support our charity from a BI perspective, enhancing our culture and ways of working.Specifically, you will develop, manage and produce a Performance Management Framework whilst helping us form a structured, evidence-based culture. You will produce insights to drive improvements to our performance, offering business intelligence and KPI reports and dashboards.You will also advise and support the Executive and Management teams, working with the Head of IT and colleagues to focus on key business intelligence areas as efficiently as possible.Your role will also involve:- Developing data models and reports using PowerBI- Lead on benchmarking- Manage the development and delivery of BI reporting and dashboards- Generate summaries and specific dashboards for operational data- Align, synthesise and augment performance analytics- Assist in developing our data management strategy- Manage the relationship with external BI providers About You To be considered as a Senior Business Intelligence Officer, you will need:- Experience of leading change in an IT environment- Experience of building performance management and KPI frameworks- The ability to develop effective partnerships both internally and externally- Proven ability to develop, implement and manage strategies and plans aligned to key business objectives- Project management skills- A degree (or equivalent) in IT or a data-related fieldOther organisations may call this role Senior BI Analyst, Business Intelligence Analyst, BI Analyst, Business Process Analyst, Systems and Improvements Analyst, Senior Improvement Officer, or Senior Performance Officer.Webrecruit and Housing for Women are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to make a positive impact on countless lives as a Senior Business Intelligence Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 29, 2024
Full time
Senior Business Intelligence Officer London, SW9 About Us Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.We are currently seeking a Senior Business Intelligence Officer to join us on a full-time, permanent basis. The Benefits - Salary of £45,000 per annum- 27 days' annual leave (pro rata)- Attractive pension scheme- Perkbox- Buying and selling annual leave- Health Shield- Season Ticket loan- Subsidised gym membership- Course FundingIf you are a talented professional with experience of leading change within an IT environment and a background in building performance management and KPI frameworks, this is an incredible opportunity to grow and develop with our transformative charity.In this challenging yet fulfilling role, you'll have the chance to act as a catalyst for positive change, allowing us to improve our efficiency and continue our transformative work.By developing a career in the charity sector, you'll discover a superb benefits package that is complimented by the knowledge that your expertise will enable us to support more women to rebuild their lives and get back on their feet.So, if you want to catalyse a fairer, better world, then apply today. The Role As a Senior Business Intelligence Officer, you will support our charity from a BI perspective, enhancing our culture and ways of working.Specifically, you will develop, manage and produce a Performance Management Framework whilst helping us form a structured, evidence-based culture. You will produce insights to drive improvements to our performance, offering business intelligence and KPI reports and dashboards.You will also advise and support the Executive and Management teams, working with the Head of IT and colleagues to focus on key business intelligence areas as efficiently as possible.Your role will also involve:- Developing data models and reports using PowerBI- Lead on benchmarking- Manage the development and delivery of BI reporting and dashboards- Generate summaries and specific dashboards for operational data- Align, synthesise and augment performance analytics- Assist in developing our data management strategy- Manage the relationship with external BI providers About You To be considered as a Senior Business Intelligence Officer, you will need:- Experience of leading change in an IT environment- Experience of building performance management and KPI frameworks- The ability to develop effective partnerships both internally and externally- Proven ability to develop, implement and manage strategies and plans aligned to key business objectives- Project management skills- A degree (or equivalent) in IT or a data-related fieldOther organisations may call this role Senior BI Analyst, Business Intelligence Analyst, BI Analyst, Business Process Analyst, Systems and Improvements Analyst, Senior Improvement Officer, or Senior Performance Officer.Webrecruit and Housing for Women are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to make a positive impact on countless lives as a Senior Business Intelligence Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Senior ITIL Event Analyst (6-Month Initial Contract) Are you a seasoned IT professional with a passion for enhancing operational efficiency and service delivery performance? Join our client's dynamic team as a Senior ITIL Event Analyst at their Technology Performance and Availability Management (TPAM) unit. Contract Details: Initial 6-month contract. Travel required to the Birmingham area as and when needed. Responsibilities: Assist TPAM Lead in overseeing monitoring, event management, and performance processes. Utilize ITIL and ServiceNow ITOM/CMDB expertise. Collaborate with stakeholders for optimal actions. Contribute to a framework for event/triggers action and resolution. Diagnose and resolve ITOM issues, interpret ServiceNow logs, and monitor CMDB health. Lead or support review groups with relevant Service Delivery Managers. Support retrospective reviews of performance and availability issues. Requirements: ServiceNow Event Management certification (highly desirable). 5+ years in IT Service Management with a focus on Event and Incident Management. Proficient in ServiceNow platform customization. Strong analytical skills for issue diagnosis. Experience in structured technical delivery environments. Ready to make a significant impact and provide innovative solutions? Apply now and be a catalyst for positive change in our client's IT landscape!
Mar 29, 2024
Full time
Senior ITIL Event Analyst (6-Month Initial Contract) Are you a seasoned IT professional with a passion for enhancing operational efficiency and service delivery performance? Join our client's dynamic team as a Senior ITIL Event Analyst at their Technology Performance and Availability Management (TPAM) unit. Contract Details: Initial 6-month contract. Travel required to the Birmingham area as and when needed. Responsibilities: Assist TPAM Lead in overseeing monitoring, event management, and performance processes. Utilize ITIL and ServiceNow ITOM/CMDB expertise. Collaborate with stakeholders for optimal actions. Contribute to a framework for event/triggers action and resolution. Diagnose and resolve ITOM issues, interpret ServiceNow logs, and monitor CMDB health. Lead or support review groups with relevant Service Delivery Managers. Support retrospective reviews of performance and availability issues. Requirements: ServiceNow Event Management certification (highly desirable). 5+ years in IT Service Management with a focus on Event and Incident Management. Proficient in ServiceNow platform customization. Strong analytical skills for issue diagnosis. Experience in structured technical delivery environments. Ready to make a significant impact and provide innovative solutions? Apply now and be a catalyst for positive change in our client's IT landscape!
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
Mar 29, 2024
Full time
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
Interim Product Analyst - London - Hybrid Working - £18 p/h PAYE - £30 p/h Umbrella - 3 Month Contract - Start ASAP Reed Talent Professionals are partnering with a global investment bank based in Central London, in the search for an Interim Product Analyst. They are based in the financial district in Liverpool Street and offer hybrid working. This role is integral to developing and delivering sustainable governance reporting services to UK clients.Day to Day of the role:• Own the collection, cleansing, and analysis of investment costs data from large institutional investors and asset managers.• Ensure the timely and accurate delivery of data to the UK client base in high-quality professional reports and presentations.• Monitor and chase responses from asset managers and financial service providers.• Communicate progress of data collection with the direct line manager and wider UK stakeholders.• Analyse, cleanse, and manipulate data with high proficiency in Excel.• Deliver data to IT teams and maintain the database, extracting key insights and analysis.• Respond to client requests, build high-quality reports, and compile data onto PowerPoint for presentations.• Develop and enhance the current sustainable reporting product offering in collaboration with the Product team. Required Skills & Qualifications:• Undergraduate degree, preferably in Finance, Economics, or Business.• Knowledge of the financial services industry.• Experience working with numbers, large data sets, and data manipulation.• Solid Microsoft Office experience - Excel, PowerPoint, Word.• Self-motivated with the ability to work effectively both independently and as part of a team.• Strong attention to detail and analytical acumen.• Ability to work well under pressure and flexible to contribute to the team.• Pro-active with a willingness to learn and acquire new skills.• Good communication and stakeholder management skills.• Strong written and oral communication skills with a quantitative background.• Expertise in data analysis and Excel.• Innovative thinking and creativity. To apply for the Product Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 29, 2024
Full time
Interim Product Analyst - London - Hybrid Working - £18 p/h PAYE - £30 p/h Umbrella - 3 Month Contract - Start ASAP Reed Talent Professionals are partnering with a global investment bank based in Central London, in the search for an Interim Product Analyst. They are based in the financial district in Liverpool Street and offer hybrid working. This role is integral to developing and delivering sustainable governance reporting services to UK clients.Day to Day of the role:• Own the collection, cleansing, and analysis of investment costs data from large institutional investors and asset managers.• Ensure the timely and accurate delivery of data to the UK client base in high-quality professional reports and presentations.• Monitor and chase responses from asset managers and financial service providers.• Communicate progress of data collection with the direct line manager and wider UK stakeholders.• Analyse, cleanse, and manipulate data with high proficiency in Excel.• Deliver data to IT teams and maintain the database, extracting key insights and analysis.• Respond to client requests, build high-quality reports, and compile data onto PowerPoint for presentations.• Develop and enhance the current sustainable reporting product offering in collaboration with the Product team. Required Skills & Qualifications:• Undergraduate degree, preferably in Finance, Economics, or Business.• Knowledge of the financial services industry.• Experience working with numbers, large data sets, and data manipulation.• Solid Microsoft Office experience - Excel, PowerPoint, Word.• Self-motivated with the ability to work effectively both independently and as part of a team.• Strong attention to detail and analytical acumen.• Ability to work well under pressure and flexible to contribute to the team.• Pro-active with a willingness to learn and acquire new skills.• Good communication and stakeholder management skills.• Strong written and oral communication skills with a quantitative background.• Expertise in data analysis and Excel.• Innovative thinking and creativity. To apply for the Product Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Position: Junior Service Desk Analyst Reporting to: IT Service Desk Manager Role Overview Our Junior Service Desk Analyst will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Junior Service Desk Analyst will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Passionate about Technology and Customer Service, our Junior Service Desk Analyst will be responsible for taking ownership of and troubleshooting incidents, predicting possible wider issues, building relationships with key stakeholders and working with and escalating to other members of the team. Our Junior Service Desk Analyst would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. We are looking for a team member who wants to commit to learning and delivering an exceptional experience to our client base. Strong communication skills both written and verbal are essential for this role. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Essential Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, creating groups, distribution lists, setting forward rules, viewing and checking SharePoint permissions and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Desirable Being able to demonstrate a commitment to learning new technologies either by ongoing certifications or personal interest projects Person Specification: Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Excellent time management and organisational skills and the ability to work autonomously is essential The requires you to work shift pattern between 8am-6pm.
Mar 29, 2024
Full time
Position: Junior Service Desk Analyst Reporting to: IT Service Desk Manager Role Overview Our Junior Service Desk Analyst will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Junior Service Desk Analyst will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Passionate about Technology and Customer Service, our Junior Service Desk Analyst will be responsible for taking ownership of and troubleshooting incidents, predicting possible wider issues, building relationships with key stakeholders and working with and escalating to other members of the team. Our Junior Service Desk Analyst would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. We are looking for a team member who wants to commit to learning and delivering an exceptional experience to our client base. Strong communication skills both written and verbal are essential for this role. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Essential Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, creating groups, distribution lists, setting forward rules, viewing and checking SharePoint permissions and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Desirable Being able to demonstrate a commitment to learning new technologies either by ongoing certifications or personal interest projects Person Specification: Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Excellent time management and organisational skills and the ability to work autonomously is essential The requires you to work shift pattern between 8am-6pm.
About the role The role of IT Senior Analyst (Finance Support) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. Role Responsibility This position involves supporting Finance colleagues daily, overseeing and resolving problem tickets, and providing essential knowledge and expertise to aid informed decision-making. Additionally, the role will be responsible for overseeing SAP maintenance (FI/CO), managing user and cost centre configurations, and handling Segregation of Duties (SoD). It includes safeguarding system integrity, adhering to ICFR controls, and performing routine and ad hoc tasks to aid the Finance teams. The role requires exceptional precision and the capability to oversee essential functions, ensuring that the financial systems are secure and operate effectively. The role requires an individual who can manage priorities effectively between support and project work, ensuring adherence to existing SLAs and meeting project deliverables, including timelines, budgets, and stakeholder management. The role may require some 'Out of Hours' work on an ad-hoc basis. You will need Experience relevant for this job: Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience developed through Finance focussed initiatives. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Skills relevant for this job Proven Classic General Ledger data interrogation skills. Excellence in building positive relationships with business stakeholders. Proven ability to articulate complex business requirements by means of a functional systems specification. Proven SAP FI/CO configuration and/or testing skills (ideally gained during an SAP ECC implementation and/or integration project). Proficiency in developing and managing user access controls to ensure the security and efficiency of systems. Passion and understanding of advancing IT governance, security, and operational excellence. Good understanding of Profit Centre / Cost Centre reporting structures (inc experience of Report Painter) Fully or Part qualified in a professional accounting qualification. Deliver continuous improvements. Desire to learn / add value / drive progress. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Mar 29, 2024
Full time
About the role The role of IT Senior Analyst (Finance Support) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. Role Responsibility This position involves supporting Finance colleagues daily, overseeing and resolving problem tickets, and providing essential knowledge and expertise to aid informed decision-making. Additionally, the role will be responsible for overseeing SAP maintenance (FI/CO), managing user and cost centre configurations, and handling Segregation of Duties (SoD). It includes safeguarding system integrity, adhering to ICFR controls, and performing routine and ad hoc tasks to aid the Finance teams. The role requires exceptional precision and the capability to oversee essential functions, ensuring that the financial systems are secure and operate effectively. The role requires an individual who can manage priorities effectively between support and project work, ensuring adherence to existing SLAs and meeting project deliverables, including timelines, budgets, and stakeholder management. The role may require some 'Out of Hours' work on an ad-hoc basis. You will need Experience relevant for this job: Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience developed through Finance focussed initiatives. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Skills relevant for this job Proven Classic General Ledger data interrogation skills. Excellence in building positive relationships with business stakeholders. Proven ability to articulate complex business requirements by means of a functional systems specification. Proven SAP FI/CO configuration and/or testing skills (ideally gained during an SAP ECC implementation and/or integration project). Proficiency in developing and managing user access controls to ensure the security and efficiency of systems. Passion and understanding of advancing IT governance, security, and operational excellence. Good understanding of Profit Centre / Cost Centre reporting structures (inc experience of Report Painter) Fully or Part qualified in a professional accounting qualification. Deliver continuous improvements. Desire to learn / add value / drive progress. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Implementation analyst 30k 9-month contract, 40 hours/week Location: Vauxhall - Hybrid 3x in a week 9:00-6:00 summary As an Implementation Analyst, you will work as part of the Client Delivery team on implementations or renewal projects for all products and solutions. You will also provide support for employee benefits including Flexible Benefits and Total Reward Statements. You will play a fundamental role in the system(s) configuration, initial data loads, testing and resolution of any identified issues. responsibilities Project management, in line with our client's project methodology. Work with and support key stakeholders in the implementation of new clients. Collaboratively work with teams across the business to enhance and promote products and solutions. Creation and maintenance of process and data templates to manipulate incoming data files. Creation of data transformation packages to create uploads datasets, reports, data files and management information. System testing and support for implementation and renewal projects System documentation to a level that allows others to support or handle subsequent projects for clients Day-to-day support to the wider Client Delivery team in management of clients. Qualities Our client value's 'solution-seekers', rather than 'problem spotters' and they love a positive attitude - people who want to make the most of every day and situation with a belief that we can always find ways to do things better. And people who see the positives in others. And they always appreciate a good sense of humour and vibrant energy. Ideally you will possess these attitudes by the bucket- load and be: A self-starter who is comfortable with working in a fast-paced, 'let's do it' environment - someone who takes pride in their work and shows ownership in their activity A great team-player and enjoy working with others to achieve exceptional team results Comfortable working in a fast paced, 'let's do it' environment, ensuring good productivity and high-quality output through strong structure and team play Highly organised and able to multi- task across several developments and tasks Able to clearly communicate and have great interpersonal skills with an ability to work with all functions in an organisation, with exceptional attention to detail requirements Confidence in working with and understanding data Good knowledge of Microsoft Office products, especially Excel Ability to work accurately, consistently and in a timely manner with Commitment to quality and customer service Ability to work under pressure and as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Implementation analyst 30k 9-month contract, 40 hours/week Location: Vauxhall - Hybrid 3x in a week 9:00-6:00 summary As an Implementation Analyst, you will work as part of the Client Delivery team on implementations or renewal projects for all products and solutions. You will also provide support for employee benefits including Flexible Benefits and Total Reward Statements. You will play a fundamental role in the system(s) configuration, initial data loads, testing and resolution of any identified issues. responsibilities Project management, in line with our client's project methodology. Work with and support key stakeholders in the implementation of new clients. Collaboratively work with teams across the business to enhance and promote products and solutions. Creation and maintenance of process and data templates to manipulate incoming data files. Creation of data transformation packages to create uploads datasets, reports, data files and management information. System testing and support for implementation and renewal projects System documentation to a level that allows others to support or handle subsequent projects for clients Day-to-day support to the wider Client Delivery team in management of clients. Qualities Our client value's 'solution-seekers', rather than 'problem spotters' and they love a positive attitude - people who want to make the most of every day and situation with a belief that we can always find ways to do things better. And people who see the positives in others. And they always appreciate a good sense of humour and vibrant energy. Ideally you will possess these attitudes by the bucket- load and be: A self-starter who is comfortable with working in a fast-paced, 'let's do it' environment - someone who takes pride in their work and shows ownership in their activity A great team-player and enjoy working with others to achieve exceptional team results Comfortable working in a fast paced, 'let's do it' environment, ensuring good productivity and high-quality output through strong structure and team play Highly organised and able to multi- task across several developments and tasks Able to clearly communicate and have great interpersonal skills with an ability to work with all functions in an organisation, with exceptional attention to detail requirements Confidence in working with and understanding data Good knowledge of Microsoft Office products, especially Excel Ability to work accurately, consistently and in a timely manner with Commitment to quality and customer service Ability to work under pressure and as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About The Role Closing date : 4th April Internal job title : Solutions Analyst We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. The Application Support Analyst (internally known as our Solutions Analyst) in our Services Data team will play a vital role in ensuring our services data systems, data processes and other technical developments are robust, fit for purpose, and supportable. Providing technical skills to scoping out requirements, creating designs, developing solutions, testing, rollout, and continuous support, this role is at the centre of our technical data capabilities. Collaborating closely with the business to understand their goals and technical teams such as IT or external suppliers for co-creation this role will be a key gatekeeper of technical data solutions. By managing data in our case management system (CRS), our incident management system (RADAR) and other datasets such as properties and contracts this role will develop and maintain our core sets of database and data process capabilities. Responsibilities also creating and maintaining comprehensive documentation about our systems and responding to first- and second-line issues. Analysing ETL processes and designing data mappings for them will also be an important responsibility. About you Excellent business partnering skills to understand business contexts, goals, ambitions and horizons. Building the trust between you and those you partner will be a major factor in how successful the solutions you help create will be. Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business. You can formulate emerging requirements through providing advice and co-creation. Strong technical abilities including maintaining data dictionaries, data integration mapping, SQL scripting, analysing data quality issues, and UX design. Able to employ Agile development techniques to rapidly produce prototypes, fail-fast and learn, whilst accommodating a continuous improvement mindset. Experience of managing technical change management in a complex environment. Ability to balance speed of delivery against stability and supportability of solutions. You can practice rigorous version control, robust testing as well as planning for live rollouts and backouts. About Alzheimer's SocietyAt Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023 . We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we've travelled over the past few years.
Mar 29, 2024
Full time
About The Role Closing date : 4th April Internal job title : Solutions Analyst We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. The Application Support Analyst (internally known as our Solutions Analyst) in our Services Data team will play a vital role in ensuring our services data systems, data processes and other technical developments are robust, fit for purpose, and supportable. Providing technical skills to scoping out requirements, creating designs, developing solutions, testing, rollout, and continuous support, this role is at the centre of our technical data capabilities. Collaborating closely with the business to understand their goals and technical teams such as IT or external suppliers for co-creation this role will be a key gatekeeper of technical data solutions. By managing data in our case management system (CRS), our incident management system (RADAR) and other datasets such as properties and contracts this role will develop and maintain our core sets of database and data process capabilities. Responsibilities also creating and maintaining comprehensive documentation about our systems and responding to first- and second-line issues. Analysing ETL processes and designing data mappings for them will also be an important responsibility. About you Excellent business partnering skills to understand business contexts, goals, ambitions and horizons. Building the trust between you and those you partner will be a major factor in how successful the solutions you help create will be. Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business. You can formulate emerging requirements through providing advice and co-creation. Strong technical abilities including maintaining data dictionaries, data integration mapping, SQL scripting, analysing data quality issues, and UX design. Able to employ Agile development techniques to rapidly produce prototypes, fail-fast and learn, whilst accommodating a continuous improvement mindset. Experience of managing technical change management in a complex environment. Ability to balance speed of delivery against stability and supportability of solutions. You can practice rigorous version control, robust testing as well as planning for live rollouts and backouts. About Alzheimer's SocietyAt Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023 . We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we've travelled over the past few years.
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role Working as a Software Developer you will work closely with other developers, product managers, designers, business analysts and testers to constantly create, maintain and modify systems to meet the demands of the business and their stakeholders. You will not only design and write well-formed, readable code but you'll be well-versed in standard practices such as Test-Driven Development and Behaviour-Driven Development and understand how you can work efficiently within agile continuous integration and continuous development (CI/CD) pipelines for your software delivery process.? We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change. As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
Mar 29, 2024
Full time
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role Working as a Software Developer you will work closely with other developers, product managers, designers, business analysts and testers to constantly create, maintain and modify systems to meet the demands of the business and their stakeholders. You will not only design and write well-formed, readable code but you'll be well-versed in standard practices such as Test-Driven Development and Behaviour-Driven Development and understand how you can work efficiently within agile continuous integration and continuous development (CI/CD) pipelines for your software delivery process.? We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change. As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
2nd Line Senior Service Delivery Analyst Aberdeen, Scotland Salary to 32,000 Are you a seasoned IT professional with a penchant for troubleshooting and problem-solving? Do you possess a keen ability to communicate effectively across diverse user groups? If so, we have an exciting opportunity for you to join our client's team as a 2nd Line Senior Service Delivery Analyst at their regional law firm. Essential Skills: Proficiency in high-level troubleshooting and root cause analysis. Ability to think logically and systematically. Effective communication skills and adeptness in handling a broad spectrum of users. Capability to understand and assess users' abilities. Previous IT support experience. Familiarity with Windows Desktop, Windows Server, Microsoft Office, VMWare, Networking, Microsoft 365, Apple iOS/Android, and Communication Platforms (Teams, Zoom, Webex). Knowledge of Microsoft Active Directory & Group Policy. Desirable Skills: Experience in mentoring junior team members to facilitate learning and development. Capacity to intervene in cases requiring a more meticulous approach. Ability to work autonomously and lead projects to completion when necessary. Demonstrated willingness to assist others at all times. Empathy and understanding towards less technical individuals, with an openness to comprehend their roles within the business. Key Responsibilities: Handle escalated Service Requests from Helpdesk Tickets, Phone, Email, or User Engagement. Serve as an escalation point for helpdesk engineers, maintaining a calm and logical approach in difficult encounters with end-users and during serious incidents. Manage operational time efficiently and provide comprehensive reporting data. Diagnose and resolve technical hardware and software issues to the best of your ability, seeking assistance when necessary. Provide general administration support for the firm's systems. Escalate problems to appropriate levels of support as required. This role may require travel to other offices and therefore you must be able to drive and own your own car. The salary for this role is in the region of 32,000. This is an office-based position at offices in Aberdeen.
Mar 28, 2024
Full time
2nd Line Senior Service Delivery Analyst Aberdeen, Scotland Salary to 32,000 Are you a seasoned IT professional with a penchant for troubleshooting and problem-solving? Do you possess a keen ability to communicate effectively across diverse user groups? If so, we have an exciting opportunity for you to join our client's team as a 2nd Line Senior Service Delivery Analyst at their regional law firm. Essential Skills: Proficiency in high-level troubleshooting and root cause analysis. Ability to think logically and systematically. Effective communication skills and adeptness in handling a broad spectrum of users. Capability to understand and assess users' abilities. Previous IT support experience. Familiarity with Windows Desktop, Windows Server, Microsoft Office, VMWare, Networking, Microsoft 365, Apple iOS/Android, and Communication Platforms (Teams, Zoom, Webex). Knowledge of Microsoft Active Directory & Group Policy. Desirable Skills: Experience in mentoring junior team members to facilitate learning and development. Capacity to intervene in cases requiring a more meticulous approach. Ability to work autonomously and lead projects to completion when necessary. Demonstrated willingness to assist others at all times. Empathy and understanding towards less technical individuals, with an openness to comprehend their roles within the business. Key Responsibilities: Handle escalated Service Requests from Helpdesk Tickets, Phone, Email, or User Engagement. Serve as an escalation point for helpdesk engineers, maintaining a calm and logical approach in difficult encounters with end-users and during serious incidents. Manage operational time efficiently and provide comprehensive reporting data. Diagnose and resolve technical hardware and software issues to the best of your ability, seeking assistance when necessary. Provide general administration support for the firm's systems. Escalate problems to appropriate levels of support as required. This role may require travel to other offices and therefore you must be able to drive and own your own car. The salary for this role is in the region of 32,000. This is an office-based position at offices in Aberdeen.
Business Systems Manager - Manufacturing/FMCG (Remote/hybrid working) We are currently hiring for an experienced Business Systems Manager to join a thriving FMCG/Manufacturing company, backed by private equity with a strong entrepreneurial culture. What you ll be doing: As the Business Systems Manager, you will report directly to the Group Head of IT. Your responsibilities will include leading the application strategy, overseeing the application estate, and managing current and future projects. It will be essential for you to work closely with stakeholders throughout the organisation to fully grasp existing and future business needs. This will involve developing documentation and plans for implementing solutions. Additionally, you will be tasked with identifying and improving business requirements for various systems, maintaining system configurations, supporting development and testing procedures, ensuring documentation is well maintained during projects and changes, collaborating across departments, and engaging with both technical and non-technical stakeholders. Have you gained experience in the FMCG, Manufacturing, or Retail fields? Are you a Business Analyst with strong technical capabilities and exceptional communication and business partnering skills? Do you have a solid grasp of supply chain or procurement ERP systems? If so, then please read on What we need you to bring to the business: Extensive knowledge of ERP or equivalent system encompassing supply chain, production, procurement, planning, inventory Strong analytical skills and the ability to accurately interpret relevant information when solving systems issues and analysing requirements Proven track record of leading the delivery of enterprise-class application services in a complex organisation to support the business s strategic objectives. Has led strategic partnerships with suppliers, internal customers, and external stakeholders Ability to communicate clearly and effectively both orally and in writing with a range of people at all levels, including presenting and influencing at the executive level Innate determination and curiosity to solve problems and find solutions Ability to work well under pressure often to tight deadlines and excellent personal resilience Committed to delivering the highest levels of customer service, balancing the needs of internal stakeholders with commercial customers What s on offer in return: An excellent salary of £60,000 - £70,000 per annum Bonus, pension, healthcare A flexible working environment where you can plan remote/hybrid working A dynamic, energetic culture What s next? If you re ready to help us support a rapidly expanding PE backed business, then click apply. We believe in the power of diversity here at Newstone. We strongly encourage applicants from all parts of society. You can read on our website about the actions we re taking ourselves and how we re also helping other organisations to build more inclusive recruitment strategies
Mar 28, 2024
Full time
Business Systems Manager - Manufacturing/FMCG (Remote/hybrid working) We are currently hiring for an experienced Business Systems Manager to join a thriving FMCG/Manufacturing company, backed by private equity with a strong entrepreneurial culture. What you ll be doing: As the Business Systems Manager, you will report directly to the Group Head of IT. Your responsibilities will include leading the application strategy, overseeing the application estate, and managing current and future projects. It will be essential for you to work closely with stakeholders throughout the organisation to fully grasp existing and future business needs. This will involve developing documentation and plans for implementing solutions. Additionally, you will be tasked with identifying and improving business requirements for various systems, maintaining system configurations, supporting development and testing procedures, ensuring documentation is well maintained during projects and changes, collaborating across departments, and engaging with both technical and non-technical stakeholders. Have you gained experience in the FMCG, Manufacturing, or Retail fields? Are you a Business Analyst with strong technical capabilities and exceptional communication and business partnering skills? Do you have a solid grasp of supply chain or procurement ERP systems? If so, then please read on What we need you to bring to the business: Extensive knowledge of ERP or equivalent system encompassing supply chain, production, procurement, planning, inventory Strong analytical skills and the ability to accurately interpret relevant information when solving systems issues and analysing requirements Proven track record of leading the delivery of enterprise-class application services in a complex organisation to support the business s strategic objectives. Has led strategic partnerships with suppliers, internal customers, and external stakeholders Ability to communicate clearly and effectively both orally and in writing with a range of people at all levels, including presenting and influencing at the executive level Innate determination and curiosity to solve problems and find solutions Ability to work well under pressure often to tight deadlines and excellent personal resilience Committed to delivering the highest levels of customer service, balancing the needs of internal stakeholders with commercial customers What s on offer in return: An excellent salary of £60,000 - £70,000 per annum Bonus, pension, healthcare A flexible working environment where you can plan remote/hybrid working A dynamic, energetic culture What s next? If you re ready to help us support a rapidly expanding PE backed business, then click apply. We believe in the power of diversity here at Newstone. We strongly encourage applicants from all parts of society. You can read on our website about the actions we re taking ourselves and how we re also helping other organisations to build more inclusive recruitment strategies