ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Senior Infrastructure Engineer Location: WFH/Hybrid role, mostly remote with onsite at Datacentres in UK Salary: Up to 65,000 + benefits + annual bonus Job Overview We're hiring a Senior Infrastructure Solutions Engineer to drive our growth ambitions and deliver cutting-edge cloud solutions. You'll deploy, support, and upgrade infrastructure, with a focus on virtualization technologies like VMware and Nutanix. This role offers a dynamic mix of remote and on-site work in the UK. Skills/Experience: Strong virtualization skills (VMware, Nutanix) Proficient in server hardware, networking, and Windows/Linux environments Familiarity with ITIL, security principles, and documentation best practices Customer-focused with excellent communication skills Bonus: Experience with cloud platforms, scripting, and Dell/EMC products Role Tasks: Deploy and integrate customer solutions, perform data migration, and maintain documentation Provide operational support, including system maintenance and mentoring support teams Successful Applicant: Applicants must pass a background check to BPSS Standard with a possible future requirement for SC clearance. A competitive package including training, pension contributions, annual bonus, private healthcare, and staff events will be provided.
Apr 20, 2024
Full time
Senior Infrastructure Engineer Location: WFH/Hybrid role, mostly remote with onsite at Datacentres in UK Salary: Up to 65,000 + benefits + annual bonus Job Overview We're hiring a Senior Infrastructure Solutions Engineer to drive our growth ambitions and deliver cutting-edge cloud solutions. You'll deploy, support, and upgrade infrastructure, with a focus on virtualization technologies like VMware and Nutanix. This role offers a dynamic mix of remote and on-site work in the UK. Skills/Experience: Strong virtualization skills (VMware, Nutanix) Proficient in server hardware, networking, and Windows/Linux environments Familiarity with ITIL, security principles, and documentation best practices Customer-focused with excellent communication skills Bonus: Experience with cloud platforms, scripting, and Dell/EMC products Role Tasks: Deploy and integrate customer solutions, perform data migration, and maintain documentation Provide operational support, including system maintenance and mentoring support teams Successful Applicant: Applicants must pass a background check to BPSS Standard with a possible future requirement for SC clearance. A competitive package including training, pension contributions, annual bonus, private healthcare, and staff events will be provided.
Senior Solution Architect page is loaded Senior Solution Architect Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Our global teams took on the challenge to make a difference in the way the global financial markets operate. Do you have a passion for technology. Do you want to make a difference, delivering software used by some of the biggest companies in the world. Do you love working with others in a dynamic agile environment? Role Profile LSEG in London is searching for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self-starter who will be an integral part of an empowered agile team working on our ongoing transformational programs centred around Digital and Marketing Platforms We are looking for someone with many years working in digital and marketing technologies as an Architect, especially Content Management systems (AEM, Drupal, WordPress), Adobe Marketing Cloud, Adobe Experience Platform and other key Marketing Technologies. We will be especially interested in architects with experience running Content Management Systems for multiple brands and handling multi-million visitors per month. Key Responsibilities Partner with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams. Provide strategic guidance and direction to internal teams for improving their digital marketing effectiveness Contribute to Customer's digital marketing strategies based on industry best practices Ensure team members working in the domain understand and adhere to the architecture principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with members of Corporate Technology leadership to influence the adoption of Enterprise Architecture frameworks, standards and policies Improve relationships with vendors, regulators and industry bodies to seek and adopt industry standard methodologies in enterprise architecture and technology strategy Act as trusted advisor and leader across the wider LSEG Technology. To be the lead architect to work with other architects to define the end-to-end solution & design covering all involved systems, data, integration, security Manage the quality and work throughput of a team of architects across the Corporate technology domain to define and deliver end to end architecture solutions aligned to the strategy and roadmaps Ensure all solutions follow Corporate Technology and enterprise solution standards, align with the overall roadmap, have good quality documentation, and follow all relevant governance steps Drive and establish Centre of Excellence (CoE) for key strategic platforms in the domain, e.g. Adobe. Help project team to size & estimate project implementation and identify resources and abilities needed for delivery of solution. Skills & Experience: Detailed knowledge on Enterprise Architecture, Technology Strategy, Cloud and Security Detailed knowledge of operational, delivery management (including experience in a variety of delivery methodologies), business development and strategy and organisational transformation programmes Experienced in architecting, delivering and supporting of following: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Audience Manager Dynamic Media and Search&Promote Adobe Experience Platform & CDP (Customer Data Platform) Drupal Cloud platforms like AWS and Azure Expertise and understanding in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, ReactJS, AngularJS, headless CMS, services-based architecture, REST, Web analytics, content targeting Expertise and understanding of end-to-end DevOps tools and processes Knowledge of current digital marketing trends and best practices on topics such as personalisation, cross channel marketing, mobile, data-driven optimisation of experiences On-premise to Cloud migration projects Integration projects as a result of corporate acquisitions & mergers Onboarding SaaS solutions System integrations at application, data and network architecture domains Appreciation of InfoSec practices as applied in a regulated environment Deep technical acumen Personal skills and capabilities Superb communication skills with the ability to build relationships and influence stakeholders. Exhibit good interpersonal and team-building skills to promote a positive and collaborative work environment. Ability to influence across multiple functions (technical and non-technical) Ability to work well under pressure and tight deadlines To quickly build up a working knowledge of applications by working with others and reading up on new applications A continuous desire and willingness to learn and develop your current knowledge and skillset. Many projects will involve applications unfamiliar to the role holder. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Apr 20, 2024
Full time
Senior Solution Architect page is loaded Senior Solution Architect Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Our global teams took on the challenge to make a difference in the way the global financial markets operate. Do you have a passion for technology. Do you want to make a difference, delivering software used by some of the biggest companies in the world. Do you love working with others in a dynamic agile environment? Role Profile LSEG in London is searching for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self-starter who will be an integral part of an empowered agile team working on our ongoing transformational programs centred around Digital and Marketing Platforms We are looking for someone with many years working in digital and marketing technologies as an Architect, especially Content Management systems (AEM, Drupal, WordPress), Adobe Marketing Cloud, Adobe Experience Platform and other key Marketing Technologies. We will be especially interested in architects with experience running Content Management Systems for multiple brands and handling multi-million visitors per month. Key Responsibilities Partner with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams. Provide strategic guidance and direction to internal teams for improving their digital marketing effectiveness Contribute to Customer's digital marketing strategies based on industry best practices Ensure team members working in the domain understand and adhere to the architecture principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with members of Corporate Technology leadership to influence the adoption of Enterprise Architecture frameworks, standards and policies Improve relationships with vendors, regulators and industry bodies to seek and adopt industry standard methodologies in enterprise architecture and technology strategy Act as trusted advisor and leader across the wider LSEG Technology. To be the lead architect to work with other architects to define the end-to-end solution & design covering all involved systems, data, integration, security Manage the quality and work throughput of a team of architects across the Corporate technology domain to define and deliver end to end architecture solutions aligned to the strategy and roadmaps Ensure all solutions follow Corporate Technology and enterprise solution standards, align with the overall roadmap, have good quality documentation, and follow all relevant governance steps Drive and establish Centre of Excellence (CoE) for key strategic platforms in the domain, e.g. Adobe. Help project team to size & estimate project implementation and identify resources and abilities needed for delivery of solution. Skills & Experience: Detailed knowledge on Enterprise Architecture, Technology Strategy, Cloud and Security Detailed knowledge of operational, delivery management (including experience in a variety of delivery methodologies), business development and strategy and organisational transformation programmes Experienced in architecting, delivering and supporting of following: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Audience Manager Dynamic Media and Search&Promote Adobe Experience Platform & CDP (Customer Data Platform) Drupal Cloud platforms like AWS and Azure Expertise and understanding in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, ReactJS, AngularJS, headless CMS, services-based architecture, REST, Web analytics, content targeting Expertise and understanding of end-to-end DevOps tools and processes Knowledge of current digital marketing trends and best practices on topics such as personalisation, cross channel marketing, mobile, data-driven optimisation of experiences On-premise to Cloud migration projects Integration projects as a result of corporate acquisitions & mergers Onboarding SaaS solutions System integrations at application, data and network architecture domains Appreciation of InfoSec practices as applied in a regulated environment Deep technical acumen Personal skills and capabilities Superb communication skills with the ability to build relationships and influence stakeholders. Exhibit good interpersonal and team-building skills to promote a positive and collaborative work environment. Ability to influence across multiple functions (technical and non-technical) Ability to work well under pressure and tight deadlines To quickly build up a working knowledge of applications by working with others and reading up on new applications A continuous desire and willingness to learn and develop your current knowledge and skillset. Many projects will involve applications unfamiliar to the role holder. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
IT System Support Engineer - Hemel Hempstead - £40K-£50K (DOE) It's never a dull day working around technologies at the forefront of innovation. They're a multinational firm who are engineering technology which is redefining boundaries in the AI, automation, and CPU space. The role is based out of their data centre in Hemel Hempstead with hybrid working opportunities. Key Skills required: Windows Server 2022/2019 administration Office 365 suite administration (SharePoint, OneDrive, Teams, Exchange Online / Hybrid environments) Azure infrastructure management, Active Directory, Entra ID Intune mobile device management and configuration Group Policy Good networking protocol knowledge (TCP/IP, DHCP, DNS etc.) Storage and Backup solutions e.g. Veeam, Commvault Good understanding on ITIL practices Here you'll be joining a close-knit IT Infrastructure team providing 3rd line support to the global IT Service Delivery team, supporting a range of modern technologies in the Microsoft product suite, as well as other industry-specific solutions. It would be advantageous if the ideal IT System Support Engineer has additional Linux exposure. With this opportunity, you will achieve: Starting salary of £40K-£50K dependent on experience 23 days annual leave (plus bank holidays) rising with rising Contributory pension scheme Life assurance Plenty of training budget for further development Flexible working hours and hybrid working Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 3rd line, IT Support, IT Helpdesk, IT Service desk, Azure, Entra ID, Endpoint, Intune, IT Infrastructure, AI, SharePoint, Exchange, automation, data centre, Hemel Hempstead, Hertfordshire, Aylesbury, Amersham Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 19, 2024
Full time
IT System Support Engineer - Hemel Hempstead - £40K-£50K (DOE) It's never a dull day working around technologies at the forefront of innovation. They're a multinational firm who are engineering technology which is redefining boundaries in the AI, automation, and CPU space. The role is based out of their data centre in Hemel Hempstead with hybrid working opportunities. Key Skills required: Windows Server 2022/2019 administration Office 365 suite administration (SharePoint, OneDrive, Teams, Exchange Online / Hybrid environments) Azure infrastructure management, Active Directory, Entra ID Intune mobile device management and configuration Group Policy Good networking protocol knowledge (TCP/IP, DHCP, DNS etc.) Storage and Backup solutions e.g. Veeam, Commvault Good understanding on ITIL practices Here you'll be joining a close-knit IT Infrastructure team providing 3rd line support to the global IT Service Delivery team, supporting a range of modern technologies in the Microsoft product suite, as well as other industry-specific solutions. It would be advantageous if the ideal IT System Support Engineer has additional Linux exposure. With this opportunity, you will achieve: Starting salary of £40K-£50K dependent on experience 23 days annual leave (plus bank holidays) rising with rising Contributory pension scheme Life assurance Plenty of training budget for further development Flexible working hours and hybrid working Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 3rd line, IT Support, IT Helpdesk, IT Service desk, Azure, Entra ID, Endpoint, Intune, IT Infrastructure, AI, SharePoint, Exchange, automation, data centre, Hemel Hempstead, Hertfordshire, Aylesbury, Amersham Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. ROLE: Java Developer LOCATION: Remote (UK) CLEARANCE: SC Cleared + NPVV3 (Bonus) Job Description: We are seeking a highly skilled Java Developer to join our team. The ideal candidate will have significant experience in Java development and a strong understanding of backend, frontend, data, and DevOps technologies. You will be responsible for designing, developing, and maintaining software solutions that meet the needs of our clients. Key Responsibilities: Designing and developing high-quality software solutions using Java and related technologies. Collaborating with cross-functional teams to define, design, and ship new features. Writing clean, maintainable, and efficient code. Troubleshooting and debugging issues to ensure optimal performance and reliability. Participating in code reviews to ensure code quality and consistency. Keeping up-to-date with the latest trends and best practices in software development. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Significant experience with Java development. Proficiency in backend technologies such as Node.js, Java Spring, Python, and C#. Experience with frontend technologies such as React, Typescript, Angular, and JavaScript. Knowledge of data technologies including PostgreSQL, Microsoft SQL Server, MongoDB, and Apache Cassandra. Familiarity with DevOps tools such as AWS, Kubernetes, Azure, Jenkins, Docker, Ansible, and Terraform. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Ability to work effectively in a fast-paced environment. Preferred Qualifications: Master's degree in Computer Science or a related field. Experience working in an Agile/Scrum environment. Certifications in relevant technologies. Benefits: Join a rapidly expanding startup where personal growth is a part of our DNA. Benefit from a flexible work environment focused on deliverable outcomes. Receive private medical insurance through Aviva. Enjoy the benefits of a company pension plan through Nest. 25 days of annual leave plus UK bank holidays. Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. Participate in a generous employee referral program. A highly collaborative and collegial environment with opportunities for career advancement. Be encouraged to take bold steps and embrace a mindset of experimentation. Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. What Happens Next? Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
Apr 19, 2024
Full time
At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. ROLE: Java Developer LOCATION: Remote (UK) CLEARANCE: SC Cleared + NPVV3 (Bonus) Job Description: We are seeking a highly skilled Java Developer to join our team. The ideal candidate will have significant experience in Java development and a strong understanding of backend, frontend, data, and DevOps technologies. You will be responsible for designing, developing, and maintaining software solutions that meet the needs of our clients. Key Responsibilities: Designing and developing high-quality software solutions using Java and related technologies. Collaborating with cross-functional teams to define, design, and ship new features. Writing clean, maintainable, and efficient code. Troubleshooting and debugging issues to ensure optimal performance and reliability. Participating in code reviews to ensure code quality and consistency. Keeping up-to-date with the latest trends and best practices in software development. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Significant experience with Java development. Proficiency in backend technologies such as Node.js, Java Spring, Python, and C#. Experience with frontend technologies such as React, Typescript, Angular, and JavaScript. Knowledge of data technologies including PostgreSQL, Microsoft SQL Server, MongoDB, and Apache Cassandra. Familiarity with DevOps tools such as AWS, Kubernetes, Azure, Jenkins, Docker, Ansible, and Terraform. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Ability to work effectively in a fast-paced environment. Preferred Qualifications: Master's degree in Computer Science or a related field. Experience working in an Agile/Scrum environment. Certifications in relevant technologies. Benefits: Join a rapidly expanding startup where personal growth is a part of our DNA. Benefit from a flexible work environment focused on deliverable outcomes. Receive private medical insurance through Aviva. Enjoy the benefits of a company pension plan through Nest. 25 days of annual leave plus UK bank holidays. Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. Participate in a generous employee referral program. A highly collaborative and collegial environment with opportunities for career advancement. Be encouraged to take bold steps and embrace a mindset of experimentation. Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. What Happens Next? Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
Power BI Developer inside ir35 Location: London hybrid with regular site visits required and hybrid working arrangements available PAYE or via approved umbrella Initial CED 31/12/2024 The Power BI Developer reports directly to the Head of Data & Reporting/Project Controls Manger who is responsible for the co-ordination of Project Controls activities associated with the development, design, manufacture, construction and commissioning of the 2 EPR's at SZC within safety, quality, time and cost milestones for a specific area / scope of work. The Power Bi Developer duties include identifying, gathering, analysing data and making their insights accessible to the SZC team through easy-to-understand graphs, charts, tables and reports. The Power Bi developer will work closely with the Data Engineers and Analysts to ensure reports are accurate coherent and easily understood by the target audience, through the creation and population of digital reporting, dashboards etc. Key focus areas include: A developer for Power BI reporting platform within the Project Controls team. Creation of dashboards and report setup, development and configuration. Be an internal consultant for Power BI for the Project Delivery Organisation. Responsible for ensuring effective and efficient use of Power BI. Keep up to date with the evolution of Power BI and associated products in the marketplace. Knowledge sharing across Sizewell C project as a whole. Liaison with other programme, functions and supply chain partners for license management and support. Principal Accountabilities To contribute and work with the Power BI platform within Project Controls and the wider Project Delivery Organisation Communicating with stakeholders to understand data content and business requirements. Development, delivery and implementation of Power BI reports and dashboards within Sizewell C and to external clients. Organise and transform information into comprehensible structures compatible with existing WBS, CBS & OBS, to ensure System Compliance with coding Structures to allow for consistency of reporting. Using data to predict trends in the Delivery operations. Performing statistical analysis of data. Using tools and techniques to visualise data in easy-to-understand formats, such as diagrams and graphs. Development, delivery and implementation of Digital reports and dashboards within SZC and to external clients using data extracted from the SZC Data Lake and information gathering systems. Support the production of monthly reports through the provision of intelligent information and analysis. Preparation of training materials and conducting training, user support, supporting inductions and awareness events. System configuration and reporting, testing and acceptance. System administration - new users and leavers. Liaise with suppliers and SZC IT. License management. Attend tradeshows, launches and product updates. Innovate and take product forwards. Establish and foster working relationships with all appropriate stakeholders pursuant to the discharging of your responsibilities or in aid of theirs. Liaise with other sections of SZC team. Foster and practice SZC team values. Provide ad hoc support to the wider SZC Project Controls function to develop the capability of the team using knowledge from HPC and wider experience. Adherence to the current monthly Project Controls cycle and processes and support with any future development. Knowledge, Skills, Qualifications, Experience Degree or equivalent suitable qualification / experience. Power BI advanced knowledge including DAX & M (Power Query) Advanced knowledge of Microsoft Excel. Data Analytics / Data Science capabilities. Ability to help design how we refine the system and use it within processes. Be able to create appropriate and aesthetic reports and dashboards. Relevant system admin certification. System Admin user experience. SharePoint configuration and development experience. Microsoft Azure (SQL) development and experience. Tableau configuration and development experience. High level of analytical and numerate skills. Exhibits analytical approach with high level problem solving ability. High standard of interpersonal skills with open communication - excellent written and verbal communication skills. Skilled at interfacing and operating in a large corporate environment. Ability to work in a team as well as on their own initiative. Results focused tempered with a team centred approach. Strive for quality, excellence and continuous improvement in everything you do. Experience of work in a multicultural environment would be advantageous (interface with peers in France and other projects). Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Apr 19, 2024
Contractor
Power BI Developer inside ir35 Location: London hybrid with regular site visits required and hybrid working arrangements available PAYE or via approved umbrella Initial CED 31/12/2024 The Power BI Developer reports directly to the Head of Data & Reporting/Project Controls Manger who is responsible for the co-ordination of Project Controls activities associated with the development, design, manufacture, construction and commissioning of the 2 EPR's at SZC within safety, quality, time and cost milestones for a specific area / scope of work. The Power Bi Developer duties include identifying, gathering, analysing data and making their insights accessible to the SZC team through easy-to-understand graphs, charts, tables and reports. The Power Bi developer will work closely with the Data Engineers and Analysts to ensure reports are accurate coherent and easily understood by the target audience, through the creation and population of digital reporting, dashboards etc. Key focus areas include: A developer for Power BI reporting platform within the Project Controls team. Creation of dashboards and report setup, development and configuration. Be an internal consultant for Power BI for the Project Delivery Organisation. Responsible for ensuring effective and efficient use of Power BI. Keep up to date with the evolution of Power BI and associated products in the marketplace. Knowledge sharing across Sizewell C project as a whole. Liaison with other programme, functions and supply chain partners for license management and support. Principal Accountabilities To contribute and work with the Power BI platform within Project Controls and the wider Project Delivery Organisation Communicating with stakeholders to understand data content and business requirements. Development, delivery and implementation of Power BI reports and dashboards within Sizewell C and to external clients. Organise and transform information into comprehensible structures compatible with existing WBS, CBS & OBS, to ensure System Compliance with coding Structures to allow for consistency of reporting. Using data to predict trends in the Delivery operations. Performing statistical analysis of data. Using tools and techniques to visualise data in easy-to-understand formats, such as diagrams and graphs. Development, delivery and implementation of Digital reports and dashboards within SZC and to external clients using data extracted from the SZC Data Lake and information gathering systems. Support the production of monthly reports through the provision of intelligent information and analysis. Preparation of training materials and conducting training, user support, supporting inductions and awareness events. System configuration and reporting, testing and acceptance. System administration - new users and leavers. Liaise with suppliers and SZC IT. License management. Attend tradeshows, launches and product updates. Innovate and take product forwards. Establish and foster working relationships with all appropriate stakeholders pursuant to the discharging of your responsibilities or in aid of theirs. Liaise with other sections of SZC team. Foster and practice SZC team values. Provide ad hoc support to the wider SZC Project Controls function to develop the capability of the team using knowledge from HPC and wider experience. Adherence to the current monthly Project Controls cycle and processes and support with any future development. Knowledge, Skills, Qualifications, Experience Degree or equivalent suitable qualification / experience. Power BI advanced knowledge including DAX & M (Power Query) Advanced knowledge of Microsoft Excel. Data Analytics / Data Science capabilities. Ability to help design how we refine the system and use it within processes. Be able to create appropriate and aesthetic reports and dashboards. Relevant system admin certification. System Admin user experience. SharePoint configuration and development experience. Microsoft Azure (SQL) development and experience. Tableau configuration and development experience. High level of analytical and numerate skills. Exhibits analytical approach with high level problem solving ability. High standard of interpersonal skills with open communication - excellent written and verbal communication skills. Skilled at interfacing and operating in a large corporate environment. Ability to work in a team as well as on their own initiative. Results focused tempered with a team centred approach. Strive for quality, excellence and continuous improvement in everything you do. Experience of work in a multicultural environment would be advantageous (interface with peers in France and other projects). Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Overview: Responsibilities: We are looking to recruit a highly service focused 2nd line technical support engineer to provide on-site support and maintain customer s network infrastructure Would Consider a Trainee with some Network Fundamentals Skills The successful candidate will have an advanced level of knowledge and experience in Network, Wi-Fi and Security technologies. On Site: Reading City Centre Responsible for: 2nd / 3rd line technical support of LAN, WAN, Wi-Fi and Security networks. Fault finding through to resolution and customer satisfaction. Producing documentation, reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service Desk support following ITIL processes. Providing 24hr on-call NOC support by rotation on a Oncall Rota 1 in 3. May require overtime when required for out-of-hours/project activity. To succeed in the role, the following skills and attributes are key: Excellent customer service skills, including written and oral communication. Proven experience in a Networking/IT environment. Ability to work alone & within a team to provide the most effective method of service delivery. Pride in themselves and their work. Highly organized to meet strict deadlines and SLA s. Analytical and detail conscious. North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage.
Apr 19, 2024
Full time
Overview: Responsibilities: We are looking to recruit a highly service focused 2nd line technical support engineer to provide on-site support and maintain customer s network infrastructure Would Consider a Trainee with some Network Fundamentals Skills The successful candidate will have an advanced level of knowledge and experience in Network, Wi-Fi and Security technologies. On Site: Reading City Centre Responsible for: 2nd / 3rd line technical support of LAN, WAN, Wi-Fi and Security networks. Fault finding through to resolution and customer satisfaction. Producing documentation, reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service Desk support following ITIL processes. Providing 24hr on-call NOC support by rotation on a Oncall Rota 1 in 3. May require overtime when required for out-of-hours/project activity. To succeed in the role, the following skills and attributes are key: Excellent customer service skills, including written and oral communication. Proven experience in a Networking/IT environment. Ability to work alone & within a team to provide the most effective method of service delivery. Pride in themselves and their work. Highly organized to meet strict deadlines and SLA s. Analytical and detail conscious. North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage.
The roleThe role will be accountable for the data, technology and operational and regulatory requirements of the Neuron team globally and the strategic direction of data. This includes the following areas:• Regulation: In collaboration with risk and legal provide business strategy to support the regulatory stand up and separation of Neuron in geographies (initially UK and US).• Governance - establishing and operating the governance capabilities in line with legal and regulatory framework • Data: accountable establishing the data capabilities across Neuron e.g. algorithmic trading, data standards, data strategy, new and emerging technologies • Technology: accountable for the platform, dev/dev ops capabilities underpinning Neuron and engineering teams.• Client Operations: onboarding and management (brokers and insurers) across geographies starting with the UK and US, invoicing, billing etc. • Service Management: implementing a comprehensive and scalable support and service Management capability, safeguarding and streamlining the end-to-end delivery of Neuron services. • Delivery: Creating a delivery and implementation Centre of Excellence ensuring high quality and standards, creating effective tensions within the Product and Engineering teams• Business Change: managing the business change activities to drive adoption of the Neuron e.g. broker. Internal comms, • People: Accountable for the People Strategy and People Operations• Scalable Business Model: Establish Neuron India working with R&B - adopting similar structures to other initiatives across WTWOperational responsibilities:• Accountable for the financial analytical capabilities underpinning Neuron,• Establishing and maintaining effective relationships with key suppliers and partners • Creating and deploying an effective Incident, Crisis Management and Response strategy• Challenging proposals and decisions, ensuring Neuron's best interests are prioritised.• Management Reporting• Custodian of the excellence model - business, technology and operations• Client and supplier contracting• AuditRequirements: Experience of leading teams and businesses through strategic change both from a people, process and cultural perspective Experience of applying creative thinking to strategy, problem solving, and decision making and inspiring this in others Digital and Data Transformation, and understanding capabilities required at each phase of the transformation, focused on delivering lasting / sustainable change Experience in working in a product led digital technology company Regulatory / compliance experience Experience of previously leading a commercially focussed People function Recruitment at an executive level within a start-up environment as well as recruiting diverse and inclusive teams at scale Experience of increasing engagement through great communication and appropriate ways of working The ability to flourish in a lean entrepreneurial set-up, fulfilling a broad hands-on role Ability to thrive and deliver in a complex, highly matrixed, global environment Ability to be both detail-oriented & consider 'bigger' picture, dependent on the situation, leading a multi-functional team and manage prioritization of deliverables Clear and effective communicator at all levels and ability to challenge and influence at Board, exec and senior external stakeholder level Comfortable with decision making in the face of uncertainty and effective in delegation Desirable Requirements: Experience of managing financial controls and budgets Ability to management of 3 rd parties including selection, performance management and control Experience/knowledge of financial services sector and specifically within the insurance industry Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Apr 19, 2024
Full time
The roleThe role will be accountable for the data, technology and operational and regulatory requirements of the Neuron team globally and the strategic direction of data. This includes the following areas:• Regulation: In collaboration with risk and legal provide business strategy to support the regulatory stand up and separation of Neuron in geographies (initially UK and US).• Governance - establishing and operating the governance capabilities in line with legal and regulatory framework • Data: accountable establishing the data capabilities across Neuron e.g. algorithmic trading, data standards, data strategy, new and emerging technologies • Technology: accountable for the platform, dev/dev ops capabilities underpinning Neuron and engineering teams.• Client Operations: onboarding and management (brokers and insurers) across geographies starting with the UK and US, invoicing, billing etc. • Service Management: implementing a comprehensive and scalable support and service Management capability, safeguarding and streamlining the end-to-end delivery of Neuron services. • Delivery: Creating a delivery and implementation Centre of Excellence ensuring high quality and standards, creating effective tensions within the Product and Engineering teams• Business Change: managing the business change activities to drive adoption of the Neuron e.g. broker. Internal comms, • People: Accountable for the People Strategy and People Operations• Scalable Business Model: Establish Neuron India working with R&B - adopting similar structures to other initiatives across WTWOperational responsibilities:• Accountable for the financial analytical capabilities underpinning Neuron,• Establishing and maintaining effective relationships with key suppliers and partners • Creating and deploying an effective Incident, Crisis Management and Response strategy• Challenging proposals and decisions, ensuring Neuron's best interests are prioritised.• Management Reporting• Custodian of the excellence model - business, technology and operations• Client and supplier contracting• AuditRequirements: Experience of leading teams and businesses through strategic change both from a people, process and cultural perspective Experience of applying creative thinking to strategy, problem solving, and decision making and inspiring this in others Digital and Data Transformation, and understanding capabilities required at each phase of the transformation, focused on delivering lasting / sustainable change Experience in working in a product led digital technology company Regulatory / compliance experience Experience of previously leading a commercially focussed People function Recruitment at an executive level within a start-up environment as well as recruiting diverse and inclusive teams at scale Experience of increasing engagement through great communication and appropriate ways of working The ability to flourish in a lean entrepreneurial set-up, fulfilling a broad hands-on role Ability to thrive and deliver in a complex, highly matrixed, global environment Ability to be both detail-oriented & consider 'bigger' picture, dependent on the situation, leading a multi-functional team and manage prioritization of deliverables Clear and effective communicator at all levels and ability to challenge and influence at Board, exec and senior external stakeholder level Comfortable with decision making in the face of uncertainty and effective in delegation Desirable Requirements: Experience of managing financial controls and budgets Ability to management of 3 rd parties including selection, performance management and control Experience/knowledge of financial services sector and specifically within the insurance industry Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Flexible Working: We support full-time, part-time, compressed, and flexible hours. There may be some scope for remote working. However, our ability to do this is dependent on role requirements and business needs. This role is primarily office based. About us We're MI6, also known as the Secret Intelligence Service (SIS). Our mission is to protect the security and economic wellbeing of the UK from overseas threats such as regional instability, terrorism, and cyber-attacks. Working across the globe and in close partnership with MI5 and GCHQ, we help the Government to counter these threats through the provision of secret intelligence. A role in MI6 will see you providing vital support to this work, within a supportive and encouraging environment that puts the emphasis on teamwork. The role MI6's successful operations and intelligence delivery rely on architecture and technology. That's why we're constantly developing and maintaining the capabilities that provide us with mission advantage in our rapidly changing, technology and data-driven world. Digital transformation is key to our success and to enable MI6 to operate with digital Government and partner Intelligence Communities. Working as part of an Integrated Chief Technology Office, you'll lead and grow your own team, creating ways of working to deliver a technology portfolio that directly supports our business needs. While this is a hands-on role, your impact will be felt by working with others to deliver a uniquely diverse range of cutting-edge technologies to solve problems that simply don't exist in other organisations. Reporting to the Chief Technology Officer, you'll: Build and communicate the Enterprise Technology Roadmap, making recommendations as to the order and prioritisation of work. Manage strategic technology risk such as technical debt. Establish, maintain and communicate the As-Is and Target technology states and guide delivery guidance through Strategies, Principles, Standards, Guard Rails and (Anti)Patterns for functional and non-functional requirements. Work with solution architects and engineering to shape the delivery portfolio - balancing delivering strategic change with short-term objectives and tactical issues. Understand Enterprise-wide problems and opportunities, then help to shape delivery solutions. Lead the initiative to improve the maturity of our Enterprise Architecture and Business Architecture practice and be the domain skills and profession lead. Demonstrate and communicate the value that Enterprise Architecture brings to the organisation. Manage a team of staff and contractors. We use agile and lean methodologies to innovate, deliver and upgrade systems that are core to our business supporting the full spectrum of MI6 operations as well as corporate areas of the organisation. The diverse nature of the enterprise means that our products are built using a variety of different technology architectures. Whether working on data analytics, knowledge systems, clandestine communications or technical operations capabilities, the nature of our work presents unique and fascinating architecture and technical challenges, the likes of which you'll never have seen before. We develop products that provide capability across MI6. Our multi-disciplinary internal delivery teams are made up of architects and engineers who work alongside product owners, business analysts and delivery colleagues to ensure MI6 gets what it needs whilst balancing tactical and strategic goals and objectives. These products are driven and cohered by strategy and enterprise considerations. About you You're an experienced Enterprise Architect, who can blend experience of working across technology domains in data-orientated organisations with a strong understanding of business architecture. We're looking for someone with experience leading teams, setting direction, and mentoring colleagues, someone who has worked in leadership positions within technology, architecture or systems engineering functions. You'll be confident in developing technology portfolios or playing a leading role in digital transformation programmes and you'll have demonstrable experience making trade-offs within a complex delivery portfolio. We're also looking for someone comfortable communicating technical concepts clearly and concisely to non-technical colleagues. Experience in using architecture tools and techniques to deliver business benefit will be key to this role, as is knowledge of multiple architecture and delivery frameworks and experience of embedding such tools and techniques. Finally, we're looking for someone who has a keen interest in technology trends to ensure that your IT knowledge is up to date. Training and development Learning and development are central to our architecture ethos which is why we invest heavily in our people. We'll work with you to understand how you'd like to progress, then create a learning pathway for your individual development. We'll support you to develop and expand both your technical and non-technical skills. And you'll have access to a wide variety of classroom and online learning, as well as our own development programmes, schemes and a range of external bodies. Rewards and benefits You'll receive a starting salary of £89,465 to £100,894 plus other benefits including: 25 days' annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days' public and privilege holidays. Investment in learning and development. Interest-free season ticket loan. Cycle to work scheme. Facilities such as a subsidised gym and restaurant, and on-site coffee bars. Paid parental and adoption leave. At MI6 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website. We're Disability Confident MI6 are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Previously worked in a senior position within architecture or systems engineering functions. Have experience developing technology portfolios and/or playing a leading role in digital transformation programmes. If you meet the minimum criteria, you will be invited to a Technical Telephone Interview. What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: A completed application form. Technical interview via telephone. An assessment centre day which will include, but not limited to, a face-to-face technical scenario-based interview with the hiring team and a HR-based interview. The scenario will be provided prior to the interview. Please note, you must successfully pass each stage of the process in order to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at MI6, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here . This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more discretely. The role is based in central London so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. A loan is available to support people relocating to London. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application . click apply for full job details
Apr 19, 2024
Full time
Flexible Working: We support full-time, part-time, compressed, and flexible hours. There may be some scope for remote working. However, our ability to do this is dependent on role requirements and business needs. This role is primarily office based. About us We're MI6, also known as the Secret Intelligence Service (SIS). Our mission is to protect the security and economic wellbeing of the UK from overseas threats such as regional instability, terrorism, and cyber-attacks. Working across the globe and in close partnership with MI5 and GCHQ, we help the Government to counter these threats through the provision of secret intelligence. A role in MI6 will see you providing vital support to this work, within a supportive and encouraging environment that puts the emphasis on teamwork. The role MI6's successful operations and intelligence delivery rely on architecture and technology. That's why we're constantly developing and maintaining the capabilities that provide us with mission advantage in our rapidly changing, technology and data-driven world. Digital transformation is key to our success and to enable MI6 to operate with digital Government and partner Intelligence Communities. Working as part of an Integrated Chief Technology Office, you'll lead and grow your own team, creating ways of working to deliver a technology portfolio that directly supports our business needs. While this is a hands-on role, your impact will be felt by working with others to deliver a uniquely diverse range of cutting-edge technologies to solve problems that simply don't exist in other organisations. Reporting to the Chief Technology Officer, you'll: Build and communicate the Enterprise Technology Roadmap, making recommendations as to the order and prioritisation of work. Manage strategic technology risk such as technical debt. Establish, maintain and communicate the As-Is and Target technology states and guide delivery guidance through Strategies, Principles, Standards, Guard Rails and (Anti)Patterns for functional and non-functional requirements. Work with solution architects and engineering to shape the delivery portfolio - balancing delivering strategic change with short-term objectives and tactical issues. Understand Enterprise-wide problems and opportunities, then help to shape delivery solutions. Lead the initiative to improve the maturity of our Enterprise Architecture and Business Architecture practice and be the domain skills and profession lead. Demonstrate and communicate the value that Enterprise Architecture brings to the organisation. Manage a team of staff and contractors. We use agile and lean methodologies to innovate, deliver and upgrade systems that are core to our business supporting the full spectrum of MI6 operations as well as corporate areas of the organisation. The diverse nature of the enterprise means that our products are built using a variety of different technology architectures. Whether working on data analytics, knowledge systems, clandestine communications or technical operations capabilities, the nature of our work presents unique and fascinating architecture and technical challenges, the likes of which you'll never have seen before. We develop products that provide capability across MI6. Our multi-disciplinary internal delivery teams are made up of architects and engineers who work alongside product owners, business analysts and delivery colleagues to ensure MI6 gets what it needs whilst balancing tactical and strategic goals and objectives. These products are driven and cohered by strategy and enterprise considerations. About you You're an experienced Enterprise Architect, who can blend experience of working across technology domains in data-orientated organisations with a strong understanding of business architecture. We're looking for someone with experience leading teams, setting direction, and mentoring colleagues, someone who has worked in leadership positions within technology, architecture or systems engineering functions. You'll be confident in developing technology portfolios or playing a leading role in digital transformation programmes and you'll have demonstrable experience making trade-offs within a complex delivery portfolio. We're also looking for someone comfortable communicating technical concepts clearly and concisely to non-technical colleagues. Experience in using architecture tools and techniques to deliver business benefit will be key to this role, as is knowledge of multiple architecture and delivery frameworks and experience of embedding such tools and techniques. Finally, we're looking for someone who has a keen interest in technology trends to ensure that your IT knowledge is up to date. Training and development Learning and development are central to our architecture ethos which is why we invest heavily in our people. We'll work with you to understand how you'd like to progress, then create a learning pathway for your individual development. We'll support you to develop and expand both your technical and non-technical skills. And you'll have access to a wide variety of classroom and online learning, as well as our own development programmes, schemes and a range of external bodies. Rewards and benefits You'll receive a starting salary of £89,465 to £100,894 plus other benefits including: 25 days' annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days' public and privilege holidays. Investment in learning and development. Interest-free season ticket loan. Cycle to work scheme. Facilities such as a subsidised gym and restaurant, and on-site coffee bars. Paid parental and adoption leave. At MI6 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website. We're Disability Confident MI6 are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Previously worked in a senior position within architecture or systems engineering functions. Have experience developing technology portfolios and/or playing a leading role in digital transformation programmes. If you meet the minimum criteria, you will be invited to a Technical Telephone Interview. What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: A completed application form. Technical interview via telephone. An assessment centre day which will include, but not limited to, a face-to-face technical scenario-based interview with the hiring team and a HR-based interview. The scenario will be provided prior to the interview. Please note, you must successfully pass each stage of the process in order to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at MI6, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here . This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more discretely. The role is based in central London so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. A loan is available to support people relocating to London. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application . click apply for full job details
Senior Technical Analyst, Infrastructure ServicesDeeside.Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team.AboutWith nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world.Job PurposeIn this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services.Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems.Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required.Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience.Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively.Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence.If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on
Apr 19, 2024
Full time
Senior Technical Analyst, Infrastructure ServicesDeeside.Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team.AboutWith nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world.Job PurposeIn this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services.Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems.Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required.Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience.Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively.Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence.If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on
Global Technology Solutions Ltd
Reading, Berkshire
Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be able to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to completion. The job will require initiative and someone who can think on their feet as well as deal with multiple issues at once. Good working knowledge of Extreme, Cisco, Dell and HPE Switches would be advantageous along with Juniper and palo alto Firewalls. This role is strategically important in the continued development of IT Services in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with as little to no downtime as possible. They will also consist of finding ways to eradicate future issues and investigate how the solution could be developed. DETAILED JOB DESCRIPTION: * Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, VMware Administration * Config/Management, System Build, File Storage Management and System Administration. * Operational Server Support and can include troubleshooting of Windows, SCOM, SCCM, Storage & Backup environments as part of your team responsibilities. * Experience of working in controlled Data Centre environments. * Day-to-Day Management of the Network Environment including troubleshooting, config changes, cabling, and proactive monitoring * Day-to-Day Management of the Desktop Environment including troubleshooting, software updates, AV and monitoring * Project engagement and investigating where the current solution could be developed ESSENTIALS SKILLS/QUALIFICATIONS: * 5+ Windows XP/7/10/11 experience * 5+ Windows Server 2012/2016/2019/2022 infrastructure experience, OS install and configuration, imaging, Active Directory knowledge, understanding of Group Policies/DNS/DHCP/DFS etc. * 3+ years of VMWare experience implementing and administering enterprise class VMWare systems * Provide planning, installation, configuring, and upgrading support for vCenter Server and VMWare ESXi * Demonstrated experience and strong aptitude for creating documentation of designs and solutions * Proficient with disaster recovery concepts, implementation, troubleshooting, and performance tuning is strongly preferred * Strong Experience utilizing PowerShell Scripting for virtualization automation * HCI and Hyper-V experience * DELL/HP Converged infrastructure Server. * HPE/DELL Hardware array/Storage and MS Storage spaces direct * Cloud - Azure Infrastructure Trained or knowledge. * Symantec NetBackup, Veeam Backup * Symantec MFA * Technical proficiency in server and storage hardware and software; ability to consult with other IT groups on system designs and support as a recognized technical expert. * Good Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. * Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. * Understand performance monitoring and be able to produce performance reports. * Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments * Desktop Workstations experience, deploy patches, software upgrades * Security Clearance DESIRABLE SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Contractor
Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be able to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to completion. The job will require initiative and someone who can think on their feet as well as deal with multiple issues at once. Good working knowledge of Extreme, Cisco, Dell and HPE Switches would be advantageous along with Juniper and palo alto Firewalls. This role is strategically important in the continued development of IT Services in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with as little to no downtime as possible. They will also consist of finding ways to eradicate future issues and investigate how the solution could be developed. DETAILED JOB DESCRIPTION: * Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, VMware Administration * Config/Management, System Build, File Storage Management and System Administration. * Operational Server Support and can include troubleshooting of Windows, SCOM, SCCM, Storage & Backup environments as part of your team responsibilities. * Experience of working in controlled Data Centre environments. * Day-to-Day Management of the Network Environment including troubleshooting, config changes, cabling, and proactive monitoring * Day-to-Day Management of the Desktop Environment including troubleshooting, software updates, AV and monitoring * Project engagement and investigating where the current solution could be developed ESSENTIALS SKILLS/QUALIFICATIONS: * 5+ Windows XP/7/10/11 experience * 5+ Windows Server 2012/2016/2019/2022 infrastructure experience, OS install and configuration, imaging, Active Directory knowledge, understanding of Group Policies/DNS/DHCP/DFS etc. * 3+ years of VMWare experience implementing and administering enterprise class VMWare systems * Provide planning, installation, configuring, and upgrading support for vCenter Server and VMWare ESXi * Demonstrated experience and strong aptitude for creating documentation of designs and solutions * Proficient with disaster recovery concepts, implementation, troubleshooting, and performance tuning is strongly preferred * Strong Experience utilizing PowerShell Scripting for virtualization automation * HCI and Hyper-V experience * DELL/HP Converged infrastructure Server. * HPE/DELL Hardware array/Storage and MS Storage spaces direct * Cloud - Azure Infrastructure Trained or knowledge. * Symantec NetBackup, Veeam Backup * Symantec MFA * Technical proficiency in server and storage hardware and software; ability to consult with other IT groups on system designs and support as a recognized technical expert. * Good Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. * Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. * Understand performance monitoring and be able to produce performance reports. * Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments * Desktop Workstations experience, deploy patches, software upgrades * Security Clearance DESIRABLE SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Atlassian Application Support Engineer Nonstop are looking to speak with experienced Atlassian Application Support Engineers in the UK, This is an amazing opportunity for someone who wants to enhance their knowledge and skillset, applying them on a daily basis in a developing professional environment. This is a Hybrid role either in London or Glasgow, so you will save time and money working from home. As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Active SC Clearance (Security Check) If this role sounds like something you would be interested in, please send your CV in Word format via this site. Our client is ready to schedule interviews in the coming days so apply now to avoid missing out! Disability confident As a member of the disability confident scheme, our client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (url removed)
Apr 19, 2024
Contractor
Atlassian Application Support Engineer Nonstop are looking to speak with experienced Atlassian Application Support Engineers in the UK, This is an amazing opportunity for someone who wants to enhance their knowledge and skillset, applying them on a daily basis in a developing professional environment. This is a Hybrid role either in London or Glasgow, so you will save time and money working from home. As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Active SC Clearance (Security Check) If this role sounds like something you would be interested in, please send your CV in Word format via this site. Our client is ready to schedule interviews in the coming days so apply now to avoid missing out! Disability confident As a member of the disability confident scheme, our client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (url removed)
About us PTS specialise in workplace transformation we create intelligent, more efficient physical and digital spaces. With a rich history spanning four decades, PTS has supported clients globally, offering expertise, independent advice and delivering solutions that drive improved experience, collaboration, productivity, and safe, sustainable environments. We are engaged with some of the world's largest brands, on iconic projects that are shaping the future of how we live and work, and are now growing our multimedia, design & modelling teams. Overview of the Role Design Engineer for the PTS Physical Infrastructure Practice: Working as part of a multi-skilled team, provide structured cabling and telecoms design services to PTS clients. Convert client requirements from concept design to a fully functional solution and manage the tendering process and quality assurance of the installation. Liaise with other consultancies and internal PTS teams to perfect a coordinated design. Always represent PTS in a professional manner and exercise good communication skills with the Client, other design bodies and contractors Description of Duties Prepare and issue RIBA stage 2, 3 and 4 documentation including: plans; elevations, drawings and schedules to exacting standards using PTS in-house formats. Attend Client and design team meetings to provide advice on PI design items and ensure relevant standards are met. Ensure actions arising are tracked and resolved in a timely manner. Liaise with the architectural, mechanical, electrical, security and AV disciplines, etc. to produce coordinated designs. Carry out due diligence on equipment room placement and cable pathways. Prepare equipment room electrical and heat loading reports. Prepare cost estimations using PTS in-house toolsets. Prepare CDM designers' risk assessments. Attend installation team meetings, respond to requests for information and approve technical submittals and drawings. Carry out Equipment Room ready inspections. Carry out witness testing of installations on the Client s behalf. Provide weekly project status updates. Ensure PTS adherence to agreed scope of works raising and tracking change requests. Adopt PTS ISO 9001 quality procedures and ensure they are adhered to. Ensure that technical skills are kept up to-date and continually improved. Ensure proper time recording. Relevant Experience and Qualification Candidates should have experience in a technical structured cabling environment including design; estimation; installation and quality assurance. Understand the complexities of structured cabling installations in construction environments. Previous experience in data centre SCS design and campus distribution is an advantage. Relevant qualifications such as Certified Network Infrastructure Design (CNID ), Certified Network Infrastructure Design Professional (CNIDP ), BICSI Registered Communications Distribution Designer (RCDD), Certified Network Cable Installer (CNCI ), or Certified Network Infrastructure Technician (CNIT ) would be advantageous. Background and Responsibilities The role will suit someone who can meet multiple deadlines, as well as prioritise and thrive under pressure. Ideally candidates will have experience in the construction or IT industry. The successful candidate should have the ability to liaise with and confidently influence stakeholders along with the ability to work across several disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively. Self-motivated Ability to act on own initiative. Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude . Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely based on their relevant aptitudes, skills, and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, gender identification, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.
Apr 19, 2024
Full time
About us PTS specialise in workplace transformation we create intelligent, more efficient physical and digital spaces. With a rich history spanning four decades, PTS has supported clients globally, offering expertise, independent advice and delivering solutions that drive improved experience, collaboration, productivity, and safe, sustainable environments. We are engaged with some of the world's largest brands, on iconic projects that are shaping the future of how we live and work, and are now growing our multimedia, design & modelling teams. Overview of the Role Design Engineer for the PTS Physical Infrastructure Practice: Working as part of a multi-skilled team, provide structured cabling and telecoms design services to PTS clients. Convert client requirements from concept design to a fully functional solution and manage the tendering process and quality assurance of the installation. Liaise with other consultancies and internal PTS teams to perfect a coordinated design. Always represent PTS in a professional manner and exercise good communication skills with the Client, other design bodies and contractors Description of Duties Prepare and issue RIBA stage 2, 3 and 4 documentation including: plans; elevations, drawings and schedules to exacting standards using PTS in-house formats. Attend Client and design team meetings to provide advice on PI design items and ensure relevant standards are met. Ensure actions arising are tracked and resolved in a timely manner. Liaise with the architectural, mechanical, electrical, security and AV disciplines, etc. to produce coordinated designs. Carry out due diligence on equipment room placement and cable pathways. Prepare equipment room electrical and heat loading reports. Prepare cost estimations using PTS in-house toolsets. Prepare CDM designers' risk assessments. Attend installation team meetings, respond to requests for information and approve technical submittals and drawings. Carry out Equipment Room ready inspections. Carry out witness testing of installations on the Client s behalf. Provide weekly project status updates. Ensure PTS adherence to agreed scope of works raising and tracking change requests. Adopt PTS ISO 9001 quality procedures and ensure they are adhered to. Ensure that technical skills are kept up to-date and continually improved. Ensure proper time recording. Relevant Experience and Qualification Candidates should have experience in a technical structured cabling environment including design; estimation; installation and quality assurance. Understand the complexities of structured cabling installations in construction environments. Previous experience in data centre SCS design and campus distribution is an advantage. Relevant qualifications such as Certified Network Infrastructure Design (CNID ), Certified Network Infrastructure Design Professional (CNIDP ), BICSI Registered Communications Distribution Designer (RCDD), Certified Network Cable Installer (CNCI ), or Certified Network Infrastructure Technician (CNIT ) would be advantageous. Background and Responsibilities The role will suit someone who can meet multiple deadlines, as well as prioritise and thrive under pressure. Ideally candidates will have experience in the construction or IT industry. The successful candidate should have the ability to liaise with and confidently influence stakeholders along with the ability to work across several disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively. Self-motivated Ability to act on own initiative. Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude . Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely based on their relevant aptitudes, skills, and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, gender identification, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.
Senior Technical Analyst, Infrastructure Services Deeside. Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team. About With nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world. Job Purpose In this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services. Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems. Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required. Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience. Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively. Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence. If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on (phone number removed)
Apr 19, 2024
Full time
Senior Technical Analyst, Infrastructure Services Deeside. Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team. About With nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world. Job Purpose In this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services. Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems. Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required. Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience. Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively. Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence. If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on (phone number removed)
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/ Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/ Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/ Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/ Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Title: Datacentre Engineer Salary: 30,000 DOE Location: Salford We are looking for a passionate Data Centre Engineer who wants to join a medium sized company with a great community culture and lots of opportunity for career progression. They have been providing their clients with fully-managed dedicated server hosting, colocation, cloud hosting and data backup services to the benefit of their business and their client relations. With paid certification and training, a generous holiday and benefits package, and free parking next to the office our client offers a comfortable space for you to develop your existing knowledge with new technologies and exciting projects. The role will be a combination of maintaining existing services, ticketing, internal projects, cloud and Cyber Security. The ideal candidate will have the following experience: Extensive understanding of Linux and Windows Operating systems and troubleshooting problems. Experience of server deployments in a data centre environment. Experience of cPanel/Plesk and LAMP stack environments. Basic understanding of networking principles and design. A driving licence and access to a vehicle Familiarity with Server / Computer Hardware both building and troubleshooting. A desire and willingness to learn and grow with the company Understanding of virtualization platforms (VMWare, CloudStack. Hyper-V, etc). Installation and provisioning of network, rack and hosting equipment. Knowledge of Storage solutions (SAN, NAS etc). Benefits : Casual dress Company events Company pension On-site parking Sick pay Bonus scheme Shift allowance Over-time allowance Bonuses for achieving key metrics Holidays: 20 days, plus all bank holidays. As well as one day extra for every year of service If you believe you are suitable for this role and like the sound of the opportunity, please reply with a copy of your up to date CV. If you know of anyone who you believe would be suitable for this position then please get in contact with us with their details. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Title: Datacentre Engineer Salary: 30,000 DOE Location: Salford We are looking for a passionate Data Centre Engineer who wants to join a medium sized company with a great community culture and lots of opportunity for career progression. They have been providing their clients with fully-managed dedicated server hosting, colocation, cloud hosting and data backup services to the benefit of their business and their client relations. With paid certification and training, a generous holiday and benefits package, and free parking next to the office our client offers a comfortable space for you to develop your existing knowledge with new technologies and exciting projects. The role will be a combination of maintaining existing services, ticketing, internal projects, cloud and Cyber Security. The ideal candidate will have the following experience: Extensive understanding of Linux and Windows Operating systems and troubleshooting problems. Experience of server deployments in a data centre environment. Experience of cPanel/Plesk and LAMP stack environments. Basic understanding of networking principles and design. A driving licence and access to a vehicle Familiarity with Server / Computer Hardware both building and troubleshooting. A desire and willingness to learn and grow with the company Understanding of virtualization platforms (VMWare, CloudStack. Hyper-V, etc). Installation and provisioning of network, rack and hosting equipment. Knowledge of Storage solutions (SAN, NAS etc). Benefits : Casual dress Company events Company pension On-site parking Sick pay Bonus scheme Shift allowance Over-time allowance Bonuses for achieving key metrics Holidays: 20 days, plus all bank holidays. As well as one day extra for every year of service If you believe you are suitable for this role and like the sound of the opportunity, please reply with a copy of your up to date CV. If you know of anyone who you believe would be suitable for this position then please get in contact with us with their details. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers. Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on. Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5 hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 19, 2024
Full time
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers. Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on. Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5 hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Role: UC Engineer Location: South East (Field Based) Competitive Salary: £32,000- £38,000 Per Annum + Car Allowance Fantastic Hours: 8:30 to 17:30 Monday- Friday The task at hand: The UC Engineer is responsible for installing and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot be resolved remotely. The UC Engineer completes installation and upgrade projects throughout the UK. You'll be great in this role if: - You have the ability to achieve and maintain UC Engineering Accreditation at Professional level in the following technology areas: Voice Communications UC and Collaboration Contact Centre Cloud - You have technical accreditation for Gamma Horizon (Vox) portfolio and 8x8 portfolio- You can work on multiple projects at the same time- You have experience in working with ISDN, SIP and diagnostic tools- You demonstrate a positive "can-do" attitude- You have a passionate for customer service- You have working knowledge of networking technologies What you'll be busy doing: -Attend customer sites throughout the UK to carry out the following: Installation of UC systems and associated applications On-going maintenance and support of UC solutions - Undertake site surveys, audits and system backups- Provide telephone support and remote diagnostics to customers- Use of supplier portals to raise and escalate customers' support queries through to completion- Maintain and update all relevant installation and maintenance documentation and service support tickets- Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through to prompt resolution- Participate in a 24 hour call out rota Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 19, 2024
Full time
Role: UC Engineer Location: South East (Field Based) Competitive Salary: £32,000- £38,000 Per Annum + Car Allowance Fantastic Hours: 8:30 to 17:30 Monday- Friday The task at hand: The UC Engineer is responsible for installing and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot be resolved remotely. The UC Engineer completes installation and upgrade projects throughout the UK. You'll be great in this role if: - You have the ability to achieve and maintain UC Engineering Accreditation at Professional level in the following technology areas: Voice Communications UC and Collaboration Contact Centre Cloud - You have technical accreditation for Gamma Horizon (Vox) portfolio and 8x8 portfolio- You can work on multiple projects at the same time- You have experience in working with ISDN, SIP and diagnostic tools- You demonstrate a positive "can-do" attitude- You have a passionate for customer service- You have working knowledge of networking technologies What you'll be busy doing: -Attend customer sites throughout the UK to carry out the following: Installation of UC systems and associated applications On-going maintenance and support of UC solutions - Undertake site surveys, audits and system backups- Provide telephone support and remote diagnostics to customers- Use of supplier portals to raise and escalate customers' support queries through to completion- Maintain and update all relevant installation and maintenance documentation and service support tickets- Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through to prompt resolution- Participate in a 24 hour call out rota Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Are you willing and able to obtain security clearance? Do you have experience working within Nuclear (Or any other highly regulated sector)? Do you have optioneering, Feasibility and FEED experience? Do you have design delivery experience, involving conceptual designs and FEED of complex process facilities and plant design? Description As a member of the design team, you will work with one of our key clients in the Nuclear sector, delivering to our Client's multiple customers, Front End Engineering Design (FEED) including technical feasibility and best available technology (BAT) studies. You will act as C&I lead engineer in the delivery of Conceptual and Basic Design of new build or modifications of (production) facilities; providing directions and oversight regarding design development to third party engineering service providers. Providing your expert knowledge and advice, from a technical seniority perspective, you will manage Plant Design requirement specifications, including Asset protection and management strategy, CapEx plans, Safety and Learning from Experience. You will be part of developing the Client's Group design standards to meet world class safety standards, site license requirements and providing competitive advantages to be supplier of choice in the Nuclear (Enrichment) business. This role will require some onsite working initially, with a hybrid approach thereafter. Responsibilities Ensure advanced plant designs comprises safety features based on best industrial practice and lessons learnt from the (nuclear) business. Determine C&I (automation) design engineering aspects, options and evaluation in contribution to feasibility/optioneering/best available technology studies. Delivery of Conceptual Design and Design Specifications with focus on C&I expertise area. Delivery of Basic Design packages concerning Core Plant Technology (CPT) with respect to C&I systems and equipment. Provide directions and oversight concerning Detailed Design and supplier manufacturing quality processes on request of site or group project managers. Define and maintain Core Plant Technology (CPT) design expertise on the basis of Client's best (safety) practice and world class state of the art technology (Design Technology Excellence Centre). Requirements Bachelor's degree in Electronics, Computer Science, Process Automation or Robotics. Any other equivalent in combination with a Professional Engineer (PE) license obtained by accredited examination in associated areas. Recognized specialist in expertise area; high, in-depth level of knowledge and problem solving capabilities. Demonstrable track record in successful design delivery involving conceptual designs and FEED of complex process facilities. Minimum of 3 years in role of lead engineer and/or design engineering manager. Specific knowhow and technical skills Ability to model and simulate complex stationary and dynamic integrated process systems with respect to process and mechanical requirements, design starting points. C&I (automation) expertise in process industry. Capability to analyse (measurement) data of complex process systems to solve or improve performance and understand (root) cause of events. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Apr 19, 2024
Contractor
Are you willing and able to obtain security clearance? Do you have experience working within Nuclear (Or any other highly regulated sector)? Do you have optioneering, Feasibility and FEED experience? Do you have design delivery experience, involving conceptual designs and FEED of complex process facilities and plant design? Description As a member of the design team, you will work with one of our key clients in the Nuclear sector, delivering to our Client's multiple customers, Front End Engineering Design (FEED) including technical feasibility and best available technology (BAT) studies. You will act as C&I lead engineer in the delivery of Conceptual and Basic Design of new build or modifications of (production) facilities; providing directions and oversight regarding design development to third party engineering service providers. Providing your expert knowledge and advice, from a technical seniority perspective, you will manage Plant Design requirement specifications, including Asset protection and management strategy, CapEx plans, Safety and Learning from Experience. You will be part of developing the Client's Group design standards to meet world class safety standards, site license requirements and providing competitive advantages to be supplier of choice in the Nuclear (Enrichment) business. This role will require some onsite working initially, with a hybrid approach thereafter. Responsibilities Ensure advanced plant designs comprises safety features based on best industrial practice and lessons learnt from the (nuclear) business. Determine C&I (automation) design engineering aspects, options and evaluation in contribution to feasibility/optioneering/best available technology studies. Delivery of Conceptual Design and Design Specifications with focus on C&I expertise area. Delivery of Basic Design packages concerning Core Plant Technology (CPT) with respect to C&I systems and equipment. Provide directions and oversight concerning Detailed Design and supplier manufacturing quality processes on request of site or group project managers. Define and maintain Core Plant Technology (CPT) design expertise on the basis of Client's best (safety) practice and world class state of the art technology (Design Technology Excellence Centre). Requirements Bachelor's degree in Electronics, Computer Science, Process Automation or Robotics. Any other equivalent in combination with a Professional Engineer (PE) license obtained by accredited examination in associated areas. Recognized specialist in expertise area; high, in-depth level of knowledge and problem solving capabilities. Demonstrable track record in successful design delivery involving conceptual designs and FEED of complex process facilities. Minimum of 3 years in role of lead engineer and/or design engineering manager. Specific knowhow and technical skills Ability to model and simulate complex stationary and dynamic integrated process systems with respect to process and mechanical requirements, design starting points. C&I (automation) expertise in process industry. Capability to analyse (measurement) data of complex process systems to solve or improve performance and understand (root) cause of events. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.